City of Hamilton Annual Report 2025

Leading Boldly. Serving Responsibly.

We will be a democratically elected, vibrant, safe and clean City focused on economic growth and livability.

About Us

The City of Hamilton is responsible for administering all aspects of the City. Services include garbage collection, street sweeping, sewerage maintenance, streetlights, traffic lights, street and sidewalk maintenance as well as maintaining Hamilton’s parks and the collection of City taxes. The City also sponsors and hosts numerous events in the City including the Taste of Bermuda Weekend, World Triathlon Series and Bermuda Carnival. There is an elected Board of one Mayor and eight Councillors. Municipal elections are held every three years and are under the jurisdiction of the Parliamentary Registrar. The administration team is led by the Chief Executive Officer/City Secretary who is supported by the Chief Operating Officer/City Engineer, Chief Financial Officer, Director of Marketing & Communications and Director of Human Resources who make up the Executive Management Team. The main administration offices and Events & Marketing department of the City of Hamilton are housed in City Hall at 17 Church Street while the Works Depot is located on Laffan Street. There are more than 100 staff members employed by the City who ensure that Hamilton, one of the smallest cities in the world, remains spotless and efficiently run.

Message from the Mayor The Rt. Wor. Dr. Michael Branco, JP

As I present the City of Hamilton’s 2025 Annual Report, I do so with important context. This report reflects a year in which Mayor Charles Gosling presided over the City Council, while I had the privilege of serving as a Business Councillor. Accordingly, this message is shared in recognition of the work of Mayor Gosling, the Council, and the Corporation team who guided and served the City throughout 2025.

On May 7, 2026, I was honoured to be elected Mayor of Hamilton following the conclusion of Mayor Gosling’s tenure. That transition reflected the continuity of service and civic responsibility that remain central to the Corporation of Hamilton.

2025 was a year that reflected both the resilience and continued evolution of the City of Hamilton. As Bermuda’s capital, Hamilton plays a vital role in the daily life of our island, serving not only as our economic centre, but also as a place where culture, community, business, and public life come together.

Throughout the year, the Corporation remained committed to ensuring Hamilton continued to grow in a way that balanced progress with preservation while meeting the evolving needs of residents, businesses, and visitors alike. Across the City, we saw continued investment in public spaces, infrastructure, accessibility, beautification, arts and culture, and community engagement, all aimed at strengthening the experience of those who live, work, and gather in Hamilton.

Despite various legal challenges during the year, the City and its staff continued to serve the public with professionalism, consistency, and dedication. Essential services continued to be delivered, public spaces continued to be maintained, events and community initiatives continued to be supported, and the day-to-day work of the Corporation carried on

for the benefit of residents, businesses, visitors, and all who rely on the City.

The City’s events and public activations once again played an important role in bringing energy and vibrancy into the heart of Hamilton. Initiatives such as Fresh Air Films, Summer Sunday, VIVID public art installations, holiday celebrations, and community programming created opportunities for connection while also supporting local businesses and encouraging greater use of our public spaces.

In 2025, the City of Hamilton was recognized by the Information Commissioner’s Office for leadership in proactive transparency. The Commissioner highlighted the Corporation’s longstanding practice of publishing agendas, minutes, budgets, and audited financial statements. This recognition reinforces the Corporation’s ongoing commitment to accountability, openness, and good governance.

The year also brought moments of reflection. We mourned the passing of Councillor Lawrence “Larry” Scott, whose dedication to public service and commitment to good governance left a lasting impact on the Corporation and Bermuda as a whole. We also recognized the service of Councillor RoseAnn Edwards, who stepped down as Councillor in 2025 following many years of dedicated advocacy on behalf of North Hamilton. Their contributions to the City are sincerely appreciated and remain part of Hamilton’s continuing story.

Throughout periods of both opportunity and challenge, the Corporation remained focused on maintaining stability, transparency, and continuity of service for the people of Hamilton. I would also like to acknowledge the efforts and contributions of Mayor Gosling, the previous administration, my fellow Councillors, the leadership team, and staff whose work throughout 2025 helped support many of the initiatives and accomplishments reflected in this report.

Hamilton’s history and identity remain deeply important to all of us. As we continue to modernize and prepare for the future, we must also continue preserving the heritage, culture, and sense of community that make our capital city unique.

On behalf of Mayor Gosling, the elected Council, and the staff of the Corporation of Hamilton who served throughout 2025, thank you to our residents, businesses, community partners, and stakeholders for your continued support and engagement throughout the year. As Mayor, I look forward to building on this foundation and continuing to work together to ensure Hamilton remains a city we can all take pride in — today and for generations to come.

CEO’s Report: Dwayne Caines, JP

2025 was a productive and consequential year for the City of Hamilton. Across every department, the Corporation continued to strengthen the capital city through operational excellence, modernization initiatives, strategic investments, and community focused service delivery that enhanced both the functionality and vibrancy of Hamilton.

Every day, the impact of our staff’s work can be seen throughout the City in cleaner streets, enhanced public spaces, vibrant landscaping, upgraded pedestrian infrastructure, modernized parking systems, improved public facilities, and a consistently high standard of maintenance that continues to generate positive feedback from residents, businesses, and visitors alike. These accomplishments reflect the professionalism, pride, and dedication demonstrated daily by employees across every area of the Corporation.

Throughout 2025, the Corporation remained focused on operational delivery, modernization, and long-term sustainability while continuing to position Hamilton as Bermuda’s leading centre for commerce, culture, business activity, and community engagement. In addition to delivering the essential municipal services that support the daily functioning of the capital, the Corporation advanced projects designed to strengthen infrastructure, improve customer experience, support economic activity, and enhance the overall accessibility and functionality of the City.

One of the year’s central priorities remained modernization. The continued implementation and expansion of Licence Plate Recognition technology across City car parks represented a significant advancement in improving convenience, operational efficiency, and the overall user experience while reducing reliance on traditional paper-based systems. Operational teams worked closely with the public throughout the transition period, responding to feedback and ensuring the system evolved in a way that best served motorists and businesses alike.

The City also launched a redesigned website aimed at improving accessibility to City services, permits, parking information, event details, and public resources. Combined with continued investments in infrastructure upgrades, beautification initiatives, public spaces, placemaking efforts, and digital services, these projects reflect the Corporation’s ongoing commitment to building a modern, responsive, and accessible capital city.

In parallel, 2025 was another important year for city activation and economic vibrancy. The Corporation supported a diverse calendar of events, cultural programming, public activations, and community initiatives that brought increased energy, visibility, and economic activity into Hamilton. From national celebrations and recurring public events to international conferences, business forums, and community partnerships, the City continued to serve as a platform that supports local businesses, attracts visitors, and strengthens Hamilton’s position as Bermuda’s commercial and cultural hub.

Public engagement also remained a major focus throughout the year. In 2025, the Corporation launched its first City Satisfaction Survey to better understand how residents, businesses, and property owners experience Hamilton and identify areas for continued improvement. The results confirmed much of what the Corporation has consistently heard from the community. Ninety three percent of businesses said they would recommend Hamilton as a place to operate, while eighty five percent of residents said they would recommend Hamilton as a place to live.

The survey also reinforced several areas in which the City continues to perform strongly. Residents and businesses rated cleanliness, parks, events, waste management services, beautification efforts, and public art highly. Direct interactions with City staff were also viewed positively, with respondents citing friendly service, timely responses, and clear communication. These results are a direct reflection of the professionalism, responsiveness, and commitment demonstrated daily by Corporation employees.

The year also brought several significant legal and governance developments for the Corporation. After years of litigation surrounding the failed Par la Ville hotel project, the Corporation reached a full and final settlement with Mexico Infrastructure Finance (MIF), bringing closure to a lengthy and complex matter that had persisted for many years. While difficult, resolving this issue allows the Corporation to move forward with greater certainty, stability, and focus.

Additionally, the Corporation received the ruling of the Judicial Committee of the Privy Council regarding the Municipalities Amendment Act. Throughout this period, the Corporation remained focused on maintaining operational stability, continuing service delivery, and ensuring the City continued to function effectively and professionally for the people of Bermuda.

Throughout 2025, the Corporation also continued to respond directly to operational and community

needs through infrastructure improvements, traffic and pedestrian safety enhancements, sanitation initiatives, accessibility upgrades, customer service improvements, and ongoing public realm investments. Key infrastructure initiatives progressed across the City, supporting long term asset reliability and service delivery, while continued investments in public spaces and streetscape enhancements contributed to a more attractive, functional, and welcoming urban environment. Listening to the community and responding proactively remains one of the Corporation’s greatest strengths.

Significant progress also continued at Fort Hamilton as part of ongoing restoration efforts, while the City unveiled a commemorative plaque honouring former Parks Superintendent George Ogden, whose vision helped transform Fort Hamilton into one of Hamilton’s most treasured green spaces. Additional public realm enhancements, including public art installations and streetscape improvements, further contributed to the continued evolution of Hamilton as a vibrant and welcoming capital city.

The Corporation also continued to support the wider community through charitable initiatives, cultural programming, strategic partnerships, and public events. From supporting local businesses through City activations and vendor opportunities to promoting local talent through initiatives such as the City Busker Programme, the Corporation remained committed to

fostering an inclusive, economically active, and culturally vibrant city.

These accomplishments were made possible through the hard work, professionalism, and dedication of Corporation staff across every department. I would like to sincerely thank all employees for their continued service, commitment, and pride in the work they perform each day on behalf of the people of Bermuda.

The Corporation of Hamilton remains focused on delivering high standards of service while continuing to modernize, strengthen infrastructure, and position the City for long term success. The progress achieved throughout 2025 has created strong momentum for the future and reinforces Hamilton’s role as a modern, resilient, and forward-looking capital city. As we move ahead, the Corporation will continue building strategic partnerships, advancing key infrastructure priorities, supporting economic growth, and enhancing the overall experience of those who live, work, invest, and visit Hamilton. I remain proud of what we achieved together in 2025 and confident in the opportunities ahead as we continue working collectively in service to the City of Hamilton.

CFO’s Report:

Tanya Iris

The Corporation of Hamilton continued to prioritize responsible financial stewardship throughout 2025, carefully balancing the operational needs of the City with forward-looking planning and strategic infrastructure investment.

Throughout 2025, the Corporation maintained its focus on financial discipline while preserving service levels across the City. Modest adjustments were made to select City rates and fees to help offset rising operational costs and support ongoing investment in infrastructure, facilities, and services. Notably, this included the first increase to City venue rental rates since 2015, as well as updates to select parking fees and certain property rental rates. Reduced rental rates for charitable organizations remained in place, reaffirming the City’s commitment to supporting community-focused initiatives.

The Finance Department also oversaw the implementation of a new payroll system, taking another step toward enhancing operational efficiency and modernizing internal financial processes. Additionally, a comprehensive review of the Corporation’s accounting systems and financial workflows was conducted in preparation for a future transition to updated accounting software planned for 2027. These initiatives are designed to strengthen financial reporting, improve operational functionality, and support long-term needs.

In 2025, the Corporation successfully released its 2024 audited financial statements on schedule and received an unqualified audit opinion once again, demonstrating our ongoing commitment to accountability, transparency, and sound financial management practices.

One major financial milestone this year was the successful resolution of the long-running Mexico

Infrastructure Finance (MIF) legal matter. By securing a loan through Clarien Bank, the City was able to settle the dispute for significantly less than originally anticipated, marking an important step in strengthening the Corporation’s financial stability and resolving a complex issue that has impacted the City for years. The Finance team’s dedication in facilitating this process deserves special recognition.

Looking ahead, the Corporation continues thoughtful planning for future financial obligations and capital investment needs while maintaining essential City services. Key infrastructure priorities include fleet upgrades, facility improvements, road and port works, and significant investment in wastewater treatment infrastructure.

By focusing on strengthening revenues, modernizing systems, and investing strategically in critical infrastructure, the Corporation of Hamilton remains committed to ensuring the City operates as a clean, functional, resilient, and future-ready capital city.

City Council

The City’s Council is responsible for the administration of the City and holds their monthly Board meetings on the first Wednesday of every month. Each member sits on several (but not all) sub-committees which, for 2025, included: Finance; Staff, Legislation and Governance; Infrastructure; Residents - all which meet once a month and make recommendations to the Board for approval.

Back Row (left to right): Councillor Philip Barnett, Councillor Lloyd Holder, Mayor The Rt. Wor. Dr. Michael Branco, JP, Councillor Tony Thompson, Councillor Mark Pacheco, Councillor Shawn Brown.

Seated (left to right): Councillor Mia Chambray, Councillor Jenefer Brimmer, Councillor Maxanne Caines II.

Executive Team

The City of Hamilton’s Executive Team is responsible for driving the City’s policies and projects in keeping with the City’s Strategic Plan. The Team acts as a conduit between the City Board and staff to ensure synergy within the organization. It is comprised of the following members:

Dwayne Caines

CHIEF EXECUTIVE OFFICER/CITY SECRETARY

The Chief Executive Officer & Secretary to the Corporation of Hamilton is responsible for implementing the goals, strategies and policies of the Corporation of Hamilton as directed by resolution of the members. It is the responsibility of the Chief Executive Officer & Secretary to ensure that the day-to-day operations of the City of Hamilton are efficient and service-oriented and to be the driving force behind the City’s Mission to provide positive experiences for City-users through the delivery of quality initiatives and services.

Patrick Cooper

CHIEF OPERATING OFFICER/CITY ENGINEER

The City of Hamilton’s Chief Operating Officer/City Engineer is responsible for the diverse business operations of the City. The Chief Operating Officer/City Engineer works to create practical solutions to engineering challenges and oversees a team that is responsible for implementing those solutions within a specified budget and timeframe. They also oversee all capital projects and contracts undertaken by the City and are responsible for the management and maintenance of all City properties and services as well as future City planning.

Tanya Iris

CHIEF FINANCIAL OFFICER

The Chief Financial Officer is responsible for all aspects of the City’s financial accounting and reporting, treasury and risk management functions. The Chief Financial Officer works to prepare and manage short-term and long-term budgeting objectives, including cash flow forecast, financing options and any amendments to the budget throughout the year.

Jessica Astwood

DIRECTOR OF MARKETING AND COMMUNICATIONS

The Director of Marketing and Communications is responsible for strategically developing short- and long-term plans to meet the City’s marketing, communications and public relations objectives and to promote City initiatives and services. The Director of Marketing and Communications also oversees and manages all aspects of events produced by the City of Hamilton with the aim of positively impacting our community and fostering pride in our City.

Michael Trott

DIRECTOR OF HUMAN RESOURCES

The City of Hamilton’s Director of Human Resources plans and directs all functions of the Human Resources Department. The Director of Human Resources is responsible for the formulation and implementation of all HR policies and procedures and ensures that the City continues to invest in its staff by engaging with employees, developing succession planning, and implementing leadership development.

Milestones At a Glance

Fiscal Responsibility

The Corporation of Hamilton continued to prioritize prudent financial management and long-term sustainability throughout 2025 while balancing rising operational costs, infrastructure needs, and continued investment in City services and facilities.

Beginning February 1, 2025, the Corporation implemented a modest 5% increase to select City rates and fees. The adjustments were introduced to help support operating expenses and ensure the City could continue delivering high-quality municipal services while maintaining public facilities and infrastructure to a high standard.

The rate adjustments included a 5% increase to City venue rental fees, representing the first increase to venue rates since 2015. The Corporation noted that venue rental rates had previously been reduced in 2021 to help ease financial pressures on residents, small businesses, charities, and community groups during the COVID-19 pandemic. Reduced rental rates for charitable organizations continued in 2025 as part of the City’s ongoing commitment to supporting community-focused initiatives.

Adjustments were also made to select parking fees at Bull’s Head and Elliott Street Car Parks, marking the first increase to those rates since 2014, when parking fees had previously been reduced. Additional adjustments applied to certain City property rentals, trenching and roadwork applications, while the majority of permit and application fees across the Corporation remained unchanged.

Facilities affected by the updated rates included the Pier 6 Complex, City Hall facilities including the Earl Cameron Theatre, and various City parks and public spaces including Fort Hamilton, Victoria Park, Barr’s Bay Park, Jubilee Park, Dudley Eve Park, Queen Elizabeth Park, and Point Pleasant Park at Albouy’s Point.

In July 2026, the Corporation released its 2025 audited financial statements and once again received an unqualified audit opinion from independent auditors, reinforcing the City’s continued commitment to accountability, transparency, and sound financial governance.

The audited statements showed the Corporation generated $28.2 million in revenue in 2025 — the highest annual revenue recorded in the City’s history — while expenditures totalled $27.1 million, resulting in a surplus of approximately $1.1 million.

Revenue growth was driven by several key areas, including:

• Goods Wharfage increased to $8.67 million, reflecting robust import activity and sustained economic performance throughout Bermuda.

• Car Parking Fees generated a record $5.64 million, with strong utilization of City parking facilities, especially Bull’s Head and Par-la-Ville, combined with continued parking enforcement contributing to the increase.

The decrease in Expenditures was due to significantly lower legal fees following the resolution of two longstanding legal matters. The Corporation’s litigation with Mexico Infrastructure Finance LLC (MIF) was settled in October 2024, while the Privy Council issued its decision on the Corporation’s constitutional challenge relating to municipal reform in October 2025. The conclusion of these matters substantially reduced legal expenditures during 2025. This was partially offset by increased Interest and Finance Charges due to financing costs associated with the Clarien bank loan.

THE FOLLOWING CHARTS ENCOMPASS KEY METRICS AND TRENDS IN OUR REVENUE STREAMS, EXPENSES, AND CAPITAL ADDITIONS, PROVIDING A COMPREHENSIVE VIEW OF OUR FINANCIAL HEALTH AND OPERATIONAL EFFICIENCY.

5 Year Revenue by Source

This section details the revenue generated from various sources over the past five years, showcasing trends and highlighting key drivers of our financial growth.

Percentage of Revenue by Source

Here, we analyze the contribution of each revenue source as a percentage of total revenue, offering insights into the diversification and stability of our income streams.

5 Years Expenses by Function

This segment outlines our expenditures across different functional areas, presenting a clear picture of our spending patterns and operational priorities over the years.

Percentage of Expenses by Function

This part breaks down our expenses by function as a percentage of total expenses, enabling a better understanding of how our budget allocations have evolved.

Expenses by Object

Detailed here are our expenditures categorized by specific objects, providing granular insights into our cost structure.

Percentage of Expenses by Object

This section illustrates the proportion of expenses by object relative to total expenses, helping us identify key areas of expenditure.

Additions

This sheet covers the additions to our tangible capital assets over the past five years, reflecting our investments in long-term assets essential for sustained growth and operational efficiency.

Interested members of the public are invited to view the full financial statements here for detailed insights into the Corporation’s financial performance and strategic initiatives.

2025 Percentage of Revenue by Source

PROPERTY

5 Year Revenue by Source

Did You Know?

Approx one third of the city’s revenues comes property taxes.

The top three sources of revenue (Property Taxes, Goods Wharfage and Car parking fees) account for approx 80% of our revenue

2025 Percentage of Expenses by Function

5 Year Expenses by Function

Did You Know?

Total expenses decreased in 2025 as a result of the settlement of two large legal cases which resulted in a decrease in legal fees.

Administrative and General Expenses includes the costs of our support departments (Administration, Finance, HR and Marketing and Communications) as well as the costs of putting on the wonderful events you see in the city.

Although Administrative and General Expenses is a our largest expense its only account for 31% of our expenses. The remaining 69% is spent on the core functions needed to maintain the city

Interest and finance charges increased primarily as a result of financing costs associated with the Clarien Bank loan

AMORTIZATION

5-Year Additions to Tangible Capital Assets

UNDER CONSTRUCTION

Tangible Capital Asset Additions

2025

+ Works Depot HVAC

+ City Hall Foyer Ceiling Replacement

+ Vehicle Charging Stations

+ City Hall Office Renovations

+ Pedestrian Sweepers

+ Purchased garbage truck

+ Purchased Vans

+ Kings Street Sculpture

+ High Lift Replacement

+ Christmas Tree

+ Harbour Boardwalk

+ Victoria Park Guardrail Replacement 2024

+ Donleigh Park improvement

+ Computers

+ Tree grates

+ Bull’s Head Car Park Elevator

+ Traffic Lights at Spurling Hill and Church, Bermudian and PLV

+ Vehicles - highlift, 2 trucks, 4 vans 2023

+ Pier 6 complex completion

+ Bulls Head car park steel painting and culverts replacement

+ Dundonald pump station

+ City Hall office renovations - ground level

2022

+ Victoria Street sidewalks

+ Bulls Head Car Park steel painting

+ Victoria Street bathrooms

+ Traffic lights at Church St, Bermudiana & Par-la-ville

+ Albouys Point improvement

+ Washington Lane refurbishment

+ City Hall theatre renovation

+ Purchased garbage truck 2021

+ Ewing Street rock cut stabilization

+ Bulls Head car park steel painting

+ Renovated the training facility at Works Depot

+ #5 Car Park Barrier System upgrade

+ Traffic lights at Front St, Bermudiana & Par-la-ville & Ferry

+ City Hall electrical upgrade

+ Purchased Front Street solar panels

+ Front & North Street pump stations

+ Replacement of wharf fender and bollards

2020

+ City Hall bathroom renovations

+ Fenchurch apartment refurbishment

+ Fort Hamilton fencing

+ Solar Panels

+ Purchased control equipment at Cavendish car park

+ Purchased Boom Truck

A Safe, Clean & Accessible City

Maintaining a safe, clean, accessible, and welcoming capital city remained a major priority for the Corporation of Hamilton throughout 2025. Across the year, the City continued to invest in infrastructure maintenance, sanitation services, accessibility improvements, public awareness campaigns, and proactive enforcement initiatives designed to enhance the experience of residents, businesses, and visitors alike.

Accessibility & Sidewalk Safety

From repairing potholes and trip hazards to trimming trees, improving pedestrian infrastructure, maintaining public spaces, and responding to operational concerns raised by the community, City departments worked continuously to preserve Hamilton’s appearance, functionality, and safety.

The Corporation also continued its close collaboration with the Bermuda Police Service through regular meetings and coordinated engagement efforts focused on public safety and operational issues impacting the City. Public safety considerations remained an important part of the City’s planning and decisionmaking processes throughout the year.

In January, the City launched a targeted campaign for businesses reminding them that sandwich boards and other obstructions are not permitted on sidewalks and public walkways, following a growing number of complaints regarding blocked pathways, particularly along Queen Street.

While the City acknowledged the creativity and energy businesses bring to Hamilton, the Corporation emphasized that public walkways must remain safe and accessible for all users, especially wheelchair users, seniors, and parents with strollers. The campaign formed part of the City’s broader efforts to preserve Hamilton’s accessibility, safety, and pedestrian-friendly environment while ensuring compliance with City ordinances and regulations.

The City reiterated that keeping Hamilton’s sidewalks safe and accessible is a shared responsibility and encouraged businesses to work collaboratively to maintain open, welcoming public spaces throughout the capital.

Disabled Parking Enforcement

In May, the City announced increased enforcement targeting motorists improperly parking in designated disabled parking bays without valid permits. Despite previous public awareness efforts, Parking Enforcement Officers continued to observe widespread misuse of accessible parking spaces, including the abuse of temporary or borrowed permits.

The Corporation reminded the public that disabled parking bays exist to ensure fair and equitable access to City services for individuals with mobility challenges and emphasized that these designations apply 24 hours a day, seven days a week, including evenings and Sundays.

Throughout the year, the City also continued broader accessibility improvements across Hamilton, including upgraded curb cuts, tactile paving, and pedestrian infrastructure enhancements aimed at improving accessibility and mobility throughout the City.

Sanitation, Cleanliness & Anti-Littering Campaigns

In July, the Corporation launched a public awareness campaign encouraging residents, businesses, and visitors to help “win the rat race” through responsible waste disposal and improved sanitation practices.

Prompted by anecdotal reports of increased rodent activity, the campaign highlighted the connection between poor waste management practices and public health concerns. The City emphasized that littering, illegal dumping, unsecured trash, overflowing bins, and improper disposal of cooking oils create ideal conditions for pests while negatively impacting Hamilton’s appearance, public health, and economic vitality.

The Corporation worked closely with Government’s Vector Control team to identify and address areas of concern within the City while also increasing public education around proper waste disposal practices.

The campaign encouraged the public to:

• Dispose of waste in proper bins

• Place trash out only during designated collection times

• Use sealed City-issued wheelie bins

• Keep lids securely closed

• Dispose of cooking oils responsibly

• Report illegal dumping activity

To reinforce the initiative, the City’s Sanitation Team hand-delivered letters to businesses requiring improvements to waste management practices. The letters provided guidance relating to collection schedules, proper storage of refuse, cardboard disposal, sidewalk obstructions, and responsibilities regarding wheelie bins.

The City also continued promoting its cooking oil collection programme and wheelie bin programme, with multiple bin sizes available to residents and businesses.

In September, the Corporation further reminded residents and businesses of their responsibility to properly manage wheelie bins following increased instances of bins being left on sidewalks long after collection times. The City emphasized that wheelie bins should not be used as permanent waste

storage and encouraged residents to promptly remove bins following collection, clean bins regularly, and properly secure all trash bags to reduce odors and discourage pests.

Public Safety & Community Wellbeing

Public safety remained a key concern throughout 2025. Following a tragic shooting incident in Hamilton in September, then-Mayor Charles Gosling issued a public statement condemning gun violence and reaffirming the Corporation’s commitment to advocating for increased safety measures within the City.

The statement expressed condolences to the family of Ms. Janae Minors and emphasized that violence has no place in Hamilton or Bermuda. The Corporation also reiterated its ongoing collaboration with the Bermuda Police Service and Government while continuing to advocate for greater resources, stronger enforcement tools, and increased policing presence within the City.

Throughout the year, the City remained committed to supporting initiatives aimed at strengthening public safety, preserving public confidence, and ensuring Hamilton remains a safe place for all residents, workers, and visitors.

City Maintenance & Infrastructure Repairs

Throughout 2025, the Corporation continued routine maintenance and repair works across Hamilton to improve safety and preserve the quality of City infrastructure and public spaces.

City crews regularly addressed potholes, repaired trip hazards, maintained sidewalks, trimmed trees, upgraded pedestrian areas, and carried out general maintenance works across roads, parks, and public spaces.

The Corporation also continued to invest in accessibility upgrades, road improvements, sanitation infrastructure, and public realm maintenance aimed at ensuring Hamilton remains clean, functional, safe, and welcoming for everyone who uses the City.

The Corporation also completed 14 major sidewalk replacement and trip hazard repair projects across the City. These works included upgrades along Victoria Street, King Street, Reid Street West, Cedar Avenue, Reid Street East, and Church Street, among other locations, helping to improve pedestrian safety and accessibility throughout Hamilton.

King Street Infrastructure Improvements

In 2025, the City completed the repaving of King Street from the junction of Dundonald Street to the junction of Church Street, covering approximately 3,240 feet, or three-quarters of a mile.

In May, the City announced paving works between Dundonald Street and Church Street, alongside the removal of ten mahogany trees whose root systems had caused significant disruption and damage to surrounding sidewalks and road surfaces through root heaving.

As part of the project, the City confirmed that replacement trees and root guard systems would be installed to help prevent future infrastructure damage while maintaining Hamilton’s urban greenery and streetscape.

The removed trees also formed part of the Corporation’s ongoing sustainability and materials reuse initiative. Rather than being discarded, the wood was repurposed into handcrafted street furniture such as benches and tables. The initiative not only reduced environmental impact but also generated substantial savings in lumber and labour costs while contributing unique custom-made public furnishings throughout the City.

Throughout July, the Corporation continued providing public advisories and operational updates regarding disruptions caused by the King Street works, including traffic diversions, temporary road closures, resurfacing schedules, and ongoing communication with residents, businesses, and commuters impacted by the project.

Community Engagement & Service

Throughout 2025, the City of Hamilton continued to strengthen its commitment to community engagement, public participation, and responsive service delivery. From public awareness initiatives and charitable partnerships to cultural observances, surveys, and outreach programmes, the Corporation remained focused on building a city that serves not only businesses and institutions, but the people who bring Hamilton to life every day. Whether through customer service improvements, accessibility initiatives, inclusive celebrations, or public engagement campaigns, the City continued working to ensure Hamilton remained welcoming, connected, and community-focused.

City Satisfaction Survey

In April, the Corporation launched its first-ever City Satisfaction Survey aimed at gathering direct feedback from residents, businesses, and property owners regarding their experiences with the City of Hamilton. The initiative formed part of the Corporation’s ongoing commitment to transparency, accountability, and data-driven decisionmaking. Separate surveys were developed for residents/property owners and businesses,

with outreach conducted through email invitations, flyers, telephone calls, QR codes, and digital platforms.

The survey gathered feedback on a broad range of topics, including City events, public art, engagement efforts, infrastructure, cleanliness, permitting, zoning, business support, safety, and the use of public spaces. To encourage participation, all respondents were entered into a draw to win a year of free City parking valued at up to $3,500.

The survey was administered by local research firm Narrative Research and provided valuable insight into areas where the City was performing well, while also helping identify opportunities for future improvement and strategic planning.

Transparency & Public Accountability

In October, the City of Hamilton was recognized by the Information Commissioner’s Office (ICO) for leadership in proactive transparency during an awards breakfast marking the 10th anniversary of Bermuda’s Public Access to Information (PATI) legislation. The Corporation was commended for its longstanding practice of proactively publishing Board and Committee agendas, meeting minutes, budgets, audited financial statements, annual reports, ordinances, tenders, strategic plans, and other public documents.

Mayor Charles Gosling noted that transparency had remained one of the Corporation’s core values throughout his tenure, emphasizing the importance of not only opening meetings to the public, but also creating opportunities for community participation and engagement in decision-making processes.

The City’s PATI Officer and Recording Secretary, Jasmine DeBraga, was also recognized during the ceremony for her dedication to advancing public access to information in Bermuda.

Community Partnerships & Charitable Giving

The Corporation continued to support charitable organizations and community initiatives throughout the year through financial contributions, venue sponsorships, promotional support, and community partnerships.

In January, the City donated $2,100 raised through its annual staff Christmas raffle to the Bermuda Centre for Creative Learning (BCCL), the City’s 2024 Charity of the Year. The donation formed part of the Corporation’s broader commitment to supporting organizations that positively impact Bermuda’s community.

In addition to the financial contribution, the City also continued supporting BCCL through in-kind assistance, including venue sponsorships and promotional support.

Throughout the year, the Corporation also partnered with numerous organizations and community groups to support awareness campaigns, cultural events, public health initiatives, and charitable activities across Hamilton.

Public Health & Awareness Initiatives

Throughout 2025, City Hall continued to serve as a gathering place for important public health and awareness initiatives.

In May, Mayor Charles Gosling and Town Crier Ed Christopher joined Open Airways at City Hall to mark the 15th annual World Asthma Day celebration in Bermuda. The event brought together healthcare professionals, community organizations, students, and members of the public to promote respiratory health awareness and provide educational resources to the community.

The celebration featured student musical performances, educational outreach, and a jump rope demonstration by young people living with asthma, helping demonstrate that with proper care and support, asthma does not have to limit quality of life.

Also in May, the Mayor delivered remarks at the launch of National Anti-Stigma Month, led by the Ministry of Health. The initiative focused on addressing the stigma surrounding mental health and encouraging greater understanding, empathy, and open conversation surrounding mental wellness.

As part of the event, the Mayor also visited Victoria Park to meet therapy dogs from Community K9 participating in the monthlong initiative aimed at promoting emotional wellbeing and mental health awareness.

Later that month, Mayor Gosling and Town Crier Ed Christopher joined representatives from the Bermuda Nurses Association, Bermuda Hospitals Board, and the Ministry of Health on the steps of City Hall to mark International Nurses Day.

The event celebrated the invaluable contributions of nurses to Bermuda’s healthcare system while highlighting the importance of investing in and supporting the nursing profession.

Cultural Observances & Inclusive Celebrations

The City continued to support cultural observances and community celebrations that reflect Bermuda’s diversity and strengthen social connection across the island.

In November, Mayor Charles Gosling and Town Crier Ed Christopher joined the Department of Culture and members of Bermuda’s Portuguese community at City Hall to commemorate Portuguese Day and celebrate 176 years since the arrival of the first Portuguese immigrants to Bermuda.

During his remarks, the Mayor highlighted the lasting impact of the Portuguese community on Hamilton’s identity, economy, culture, and civic life, recognizing its contributions across business, sport, cuisine, art, and public service. The City also participated in National Marriage Week in February, with Mayor Gosling delivering the official proclamation on the steps of City Hall encouraging couples to reflect on the importance of strong relationships, families, and community connection.

Arts, Music & Public Engagement

The Corporation continued to support local talent, arts, and cultural expression throughout 2025.

In April, the City joined the global celebration of International Jazz Day, with Mayor Gosling delivering remarks recognizing jazz as a powerful symbol of creativity, unity, history, and freedom.

The Mayor also highlighted the City’s continued support for local musicians through initiatives such as the City Busker Programme and the use of local performers at Citysponsored events and activations throughout the year.

The City continued encouraging local musicians and performers to engage with the public through Hamilton’s growing arts and entertainment initiatives, helping contribute to the vibrancy and atmosphere of the capital city.

Town Crier Tours & Public Outreach

Throughout 2025, the City continued expanding public outreach and tourism engagement through the Discover Hamilton Town Crier Tours led by Town Crier Ed Christopher.

The tours provided residents and visitors with opportunities to learn more about Hamilton’s history, architecture, culture, and heritage while strengthening community engagement and tourism activity within the City.

The initiative also included outreach to hotels, schools, and community groups, helping position Hamilton as both an educational and cultural destination while encouraging greater public interaction with the City’s heritage and public spaces.

Annual Reporting & Public Communication

In August, the Corporation released its 2024 Annual Report, highlighting major accomplishments, infrastructure projects, partnerships, and operational progress achieved over the previous year.

The report reinforced the Corporation’s commitment to transparency, accountability, and proactive public communication.

Modernization & Sustainability

Throughout 2025, the Corporation of Hamilton continued investing, operational modernization and technology-driven solutions designed to enhance the functionality, accessibility, and long-term sustainability of Bermuda’s capital city. From public facility upgrades, to digital modernization initiatives and smart parking technology, the City remained focused on improving customer experience, strengthening public infrastructure, and delivering more efficient services to residents, businesses, and visitors.

Digital Modernization & Website Redesign

In May, the City unveiled a redesigned and fully optimized website aimed at improving accessibility, usability, and customer experience for residents, businesses, and visitors.

The refreshed website introduced a modern visual layout while maintaining the trusted content and navigation users rely on for access to City services and information. A new “Featured Links” section was added to the homepage, providing streamlined access to frequently used services such as Events, Parking, Permits, and Rentals.

The redesign also enhanced the accessibility of the City’s online services, making it easier for users to complete applications, access permits, renew parking passes, and obtain information digitally without unnecessary delays or administrative barriers.

The website was fully optimized for both desktop and mobile use and included redesigned Events and News pages aimed at improving public communication and community engagement.

The project formed part of the Corporation’s broader commitment to modernization, accessibility, and improving digital interactions between the public and the City.

Smart Parking & LPR Technology

In April, the City successfully implemented a License Plate Recognition (LPR) parking system at Par-la-Ville Car Park, marking the second phase of the Corporation’s broader Smart City parking initiative following the successful rollout at #5 Car Park in 2024.

The system modernized the parking experience by eliminating physical paper tickets and introducing automated vehicle recognition technology using cameras positioned at entry and exit points. The system automatically calculates parking duration and processes payment electronically, improving efficiency and convenience for users.

The new system also introduced flexible payment options, including touchscreen payment terminals and integration with the Pango Parking app, allowing motorists to manage parking digitally through their mobile devices.

Monthly, annual, and commercial permit holders benefitted from seamless automated access through pre-approved license plate recognition, while emergency services and City vehicles were also integrated into the system for uninterrupted access.

The rollout followed a trial and public feedback period at #5 Car Park, during which operational refinements and upgrades were made to improve the customer experience.

The City noted that the LPR system represented an important step toward scalable Smart City infrastructure and would support future technology integrations and modernization efforts across additional City car parks.

Sustainability & Operational Improvements

Throughout the year, the Corporation continued integrating sustainability principles into infrastructure and operational projects wherever possible.

The City’s tree reuse programme remained a strong example of this approach, transforming removed or damaged trees into durable public furnishings rather than sending materials to waste.

The Corporation also continued investing in operational efficiencies and modernization initiatives aimed at improving customer service delivery, reducing paper-based systems, enhancing digital functionality, and strengthening long-term infrastructure planning.

These investments formed part of the City’s ongoing commitment to building a more efficient, resilient, and future-ready capital city.

Creating Vibrant Places & Spaces

Creating vibrant, engaging, and welcoming public spaces remained a key priority for the Corporation of Hamilton throughout 2025. Across the year, the City continued investing in beautification, placemaking, landscaping, public art, and waterfront enhancements designed to strengthen civic pride, encourage public interaction, and support economic and cultural activity within Bermuda’s capital.

Through strategic improvements to parks, public spaces, and pedestrian areas, alongside continued investment in public art and creative activations, the City worked to ensure Hamilton remained visually dynamic, culturally engaging, and accessible for residents and visitors alike.

The City also continued to prioritize projects that support both functionality and atmosphere, recognizing that vibrant public spaces play an important role in community wellbeing, tourism, economic vibrancy, and overall quality of life. Throughout the year, Hamilton’s public spaces continued to serve as gathering places for residents and visitors, with features such as the City’s King Street quote wall remaining especially popular and widely shared across social media platforms.

Bermuda Marquee Sign Enhancements & Waterfront Improvements

In February, the City commenced paving and landscaping enhancement works surrounding the Bermuda Marquee Sign on Front Street, one of Hamilton’s most photographed and recognizable public art installations.

The project aimed to further elevate the area surrounding the sign while improving accessibility, drainage, landscaping, and the overall visitor experience along the waterfront.

Enhancements included:

• Installation of Stone-Crete pavers

• Upgraded drainage infrastructure

• New tree plantings

• Additional landscaping improvements

• Enhanced public realm functionality

The project also formed part of the City’s broader waterfront enhancement strategy and future planning considerations for potential harbourfront connectivity and public amenity improvements.

Originally installed in 2023 as part of the City’s VIVID Public Art Initiative, the Bermuda Marquee Sign continued to serve as a key visual landmark and tourism attraction throughout 2025.

The installation, designed by Bermudian artist Keeon Minors following an island-wide design competition, celebrates Bermuda’s landscapes, culture, architecture, flora, and fauna while contributing to Hamilton’s growing identity as a creative and visually engaging capital city.

As part of the project, the nearby Bermuda Tourism Authority container structure was also removed, allowing the area to be repurposed into an improved public amenity space and further enhancing Hamilton’s waterfront experience.

City Hall Lawn Improvements

In February, the City also began improvement works on the front lawn of City Hall to address uneven grading conditions and improve the longterm functionality and appearance of the space.

The project focused particularly on areas surrounding the former pool and fountain locations and involved lifting sections of turf, regrading the soil, and reinstating the lawn in phases to minimize disruption.

The improvements formed part of the Corporation’s ongoing efforts to maintain and preserve one of Hamilton’s most iconic civic spaces while ensuring the grounds remain safe, functional, and visually appealing for public use and City events.

Bermuda Walls & Public Art Activation

Throughout 2025, the City continued supporting Bermuda Walls and broader public art initiatives that contribute to Hamilton’s identity as a vibrant and creative urban centre.

Through large-scale murals and public art installations, Bermuda Walls continued transforming blank and underutilized spaces throughout the City into visually engaging destinations that celebrate creativity, culture, and community expression.

These installations not only enhanced the visual landscape of Hamilton but also contributed to increased foot traffic, tourism interest, and public interaction with the urban environment. The murals became popular attractions for residents and visitors alike, encouraging exploration of different parts of the City while supporting local artists and strengthening Hamilton’s reputation as a culturally dynamic destination.

The initiative also complemented the City’s broader VIVID Public Art Initiative, which continues to integrate art into everyday public spaces and create a more colourful, welcoming, and engaging city experience.

Public Art & Placemaking

Public art and placemaking continued to play a central role in the City’s efforts to activate public spaces and foster community engagement throughout 2025.

In July, the City unveiled LAPS: Pink Sand, a ‘roaming’ interactive public art installation.

Unveiled by Acting Mayor John Harvey, the sculpture (initially located beside the historic Perot Post Office in Queen Elizabeth Park) reimagined the traditional hourglass through an interactive installation that invited members of the public to physically control the flow of vibrant pink spheres through transparent columns using a steering wheel mechanism.

Created by artist Olivier Landreville in collaboration with visual artist RiverJune and produced by Init, the installation was customized

specifically for Bermuda through its “Pink Sand” theme, inspired by the island’s iconic beaches and natural environment.

The sculpture formed part of the City’s VIVID Public Art Initiative, which has now introduced more than 20 public artworks throughout Hamilton’s streets, parks, and public spaces. The installation was also incorporated into the City’s Public Art Tour, helping encourage exploration and interaction with Hamilton’s growing collection of public art.

Designed to encourage reflection, curiosity, interaction, and play, LAPS: Pink Sand also reinforced the City’s commitment to making public art accessible, engaging, and integrated into everyday urban life.

Adding an additional Bermudian element to the installation, the City’s Public Affairs Manager Helen Zoellner composed an original poem inspired by the artwork and its themes, further connecting the installation to Bermuda’s cultural identity and sense of place.

Beautification & Urban Environment

Throughout the year, the Corporation continued broader beautification and landscaping efforts across Hamilton, including ongoing maintenance of parks, public gardens, streetscapes, and pedestrian corridors.

The City continued investing in tree planting, landscaping enhancements, public realm maintenance, and urban greening initiatives designed to preserve Hamilton’s beauty while supporting environmental sustainability and creating more enjoyable public spaces.

These efforts formed part of the Corporation’s broader commitment to creating a clean, vibrant, welcoming, and visually engaging capital city that reflects Bermuda’s unique identity while supporting tourism, business activity, and community pride.

Events, Activations & Economic Vibrancy

Throughout 2025, the City of Hamilton continued to strengthen its role as Bermuda’s cultural, commercial, and entertainment hub through a diverse calendar of events, activations, and community experiences designed to drive economic activity, increase foot traffic, support local businesses, and create vibrant public spaces for residents and visitors alike. By encouraging retail and restaurant spending, activating public spaces during evenings and weekends, and creating opportunities for local vendors, artists, entertainers, and entrepreneurs, the City’s events programme continued to play an important role in strengthening Hamilton’s economy and community spirit. The City’s events programme remained focused on supporting local businesses, encouraging community engagement, showcasing local talent, and creating memorable experiences that reinforced Hamilton’s identity as a lively and welcoming capital city.

Through strategic partnerships with sponsors, vendors, entertainers, charities, and community organizations, the Corporation delivered a wide range of activations that supported commerce while also encouraging greater use of Hamilton’s parks, streets, and waterfront spaces. Throughout the year, the City partnered with 10 local sponsors and organizations, collaborated with 35 local vendors, and worked alongside four charitable partners to deliver public events and community activations across Hamilton.

Signature City Events

The City continued delivering a robust annual events calendar featuring a wide variety of cultural, culinary, entertainment, and family-focused experiences.

Major City activations throughout 2025 included:

• Taste of Bermuda

• Fresh Air Films: Drive-In Edition

• Fresh Air Films: Sunset Cinema

• Fresh Air Films: Christmas Edition

• Summer Sunday City Funday

• Rockin’ Around the City Tree

• Mayor’s Holiday Reception

• Holiday Window Decorating Contest

These events attracted thousands of attendees throughout the year while supporting local retailers, restaurants, performers, vendors, and service providers across the City.

Taste of Bermuda

Taste of Bermuda once again served as the City’s flagship culinary experience in 2025, drawing thousands of residents and visitors into Hamilton for a four-day celebration of food, hospitality, entertainment, and culture.

Held from October 9th to 12th, the event featured a diverse lineup of culinary experiences including Tastemakers dining events, the Art of the Pour cocktail competition, the All-White Ball, and the family-friendly Tasting Village.

The festival generated significant economic activity throughout Hamilton, with Sunday’s Tasting Village alone producing nearly $30,000 in vendor sales over a six-hour period. More than 100 local restaurants, hotels, retailers, entertainers, transportation providers, vendors, and hospitality businesses benefitted from the increased activity generated by the event weekend.

Taste of Bermuda also highlighted the strength of public-private partnerships, with support from organizations including the Bermuda Hotel Association, Bacardi, Clarien Bank, Discovery Wines, Exclusive Group of Companies, Barritts, and the Hamilton Princess & Beach Club.

The event continued to reinforce Hamilton’s growing reputation as a culinary and hospitality destination while creating opportunities for local entrepreneurship, tourism growth, and cultural celebration.

Fresh Air Films

Fresh Air Films continued to be one of the City’s most popular event series throughout 2025, bringing residents and visitors together for free outdoor movie experiences while supporting local businesses and activating Hamilton’s public spaces.

The series featured multiple editions throughout the year, each offering a unique atmosphere and audience experience. Admission required proof of purchase from City businesses, encouraging attendees to support Hamilton retailers and restaurants before attending the screenings.

In April, the City hosted Fresh Air Films: Drive-In Edition at City Hall Car Park following a weatherrelated postponement. The event featured screenings of Moana 2 and Wicked, transforming the parking area into a nostalgic outdoor drive-in cinema experience for families and movie lovers.

In June, Fresh Air Films: Sunset Cinema returned to Barr’s Bay Park, where attendees gathered against the backdrop of Hamilton Harbour to enjoy screenings of Mufasa: The Lion King and Captain America: Brave New World. The event also introduced interactive Kahoot trivia between films for the first time, with prizes and giveaways helping increase audience participation and engagement.

In December, the City hosted Fresh Air Films: Christmas Edition on Front Street featuring screenings of The Muppet Christmas Carol and

The Santa Clause. The event included holiday trivia, festive activities, food vendors, and raffle prizes for attendees.

The evening also celebrated Bermudian artist Michael K. Frith’s contributions to the Muppets in partnership with the Bermuda National Gallery exhibition The Art of Michael K. Frith: From Pencil to Puppet. Mr. Frith attended the event and delivered opening remarks before the screening, creating a meaningful connection between Bermuda’s artistic heritage and the holiday programming.

Throughout the year, Fresh Air Films continued supporting the City’s broader goals of encouraging community connection, promoting family-friendly entertainment, increasing evening activity within Hamilton, and driving economic activity for local businesses.

Summer Sunday City Funday

Victoria Park once again became a major community gathering space in July with the return of Summer Sunday City Funday.

The free family-focused event featured live entertainment, food vendors, inflatables, carnival games, water slides, cultural performances, toddler zones, contests, and interactive activities for children and families.

The event also included charitable fundraising components in support of Big Brothers Big Sisters while continuing the City’s focus on delivering inclusive and accessible public programming within Hamilton’s parks and public spaces.

Holiday Activations & Christmas Programming

The City’s holiday programming once again played an important role in fostering festive spirit and driving increased activity into Hamilton during the holiday season.

In November, the City officially launched the festive season with Rockin’ Around the City Tree at City Hall. The free event featured the lighting of Bermuda’s tallest Christmas tree alongside live entertainment, holiday performances, food vendors, charitable fundraising activities, and visits with Santa Claus.

Presented in partnership with Tomorrow’s Voices, the event encouraged attendees to support Hamilton businesses through dining and holiday shopping while enjoying the festivities.

The annual Christmas Window Decorating Contest also returned in 2025, with sixteen City businesses participating and more than 1,150 public votes cast in the People’s Choice category. The initiative encouraged community participation while helping create a festive atmosphere throughout Hamilton’s retail district during the holiday season.

The competition highlighted the creativity of local businesses while contributing to increased foot traffic and holiday shopping activity throughout the City.

Economic Impact & Community Partnerships

The City’s events programme continued generating meaningful economic and social impact throughout 2025.

By encouraging residents and visitors to shop, dine, and spend time in Hamilton before and after events, City activations helped support local commerce while strengthening the vibrancy of the capital city.

The Corporation also continued building partnerships with local businesses, charities, artists, entertainers, vendors, and sponsors to deliver events that reflected the community spirit and cultural identity of Hamilton.

These collaborations played an important role in creating experiences that were not only entertaining and visually engaging, but also economically beneficial and community-focused.

• Installation of Stone-Crete pavers

• Upgraded drainage infrastructure

• New tree plantings

• Additional landscaping improvements

• Enhanced public realm functionality

The project also formed part of the City’s broader waterfront enhancement strategy and future planning considerations for potential harbourfront connectivity and public amenity improvements.

Originally installed in 2023 as part of the City’s VIVID Public Art Initiative, the Bermuda Marquee Sign continued to serve as a key visual landmark and tourism attraction throughout 2025.

The installation, designed by Bermudian artist Keeon Minors following an island-wide design competition, celebrates Bermuda’s landscapes, culture, architecture, flora, and fauna while contributing to Hamilton’s growing identity as a creative and visually engaging capital city.

As part of the project, the nearby Bermuda Tourism Authority container structure was also removed, allowing the area to be repurposed into an improved public amenity space and further enhancing Hamilton’s waterfront experience.

Celebrating Our Heritage & People

Preserving and celebrating Hamilton’s heritage, traditions, people, and cultural identity remained an important focus for the Corporation of Hamilton throughout 2025. Across the year, the City continued to honour individuals whose contributions helped shape Bermuda’s capital while also promoting the stories, traditions, and community connections that define Hamilton’s unique character.

From commemorative tributes and cultural celebrations to educational walking tours and historic preservation initiatives, the Corporation remained committed to ensuring Hamilton’s rich history and civic identity continue to be shared with residents and visitors alike.

The year also highlighted the important role that storytelling, public history, and cultural traditions play in strengthening community pride and preserving Bermuda’s heritage for future generations.

Honouring George Ogden

In December, the City unveiled a commemorative plaque at Fort Hamilton honouring former City Horticulturist George Ogden, whose work transformed Hamilton’s parks and green spaces over more than four decades of service.

Widely regarded as one of the most influential figures in Hamilton’s horticultural history, Mr. Ogden played a central role in shaping many of the parks, gardens, and public spaces that continue to define the beauty and character of the City today.

Among his most significant accomplishments was the restoration and transformation of Fort Hamilton during the 1960s. Once neglected and used as a dumping site, the park became one of Hamilton’s most treasured public spaces under his vision and care. His work also included the redesign and enhancement of Queen Elizabeth Park, Victoria Park, Barr’s Bay Park, and waterfront green spaces throughout Hamilton.

Throughout his career, Mr. Ogden planted more than 1,100 trees across Hamilton and oversaw the production of thousands of flowers annually through the City’s nursery programme. His expertise in horticulture earned him numerous prestigious awards and recognitions both locally and internationally.

The plaque unveiling served as a lasting tribute to a man whose work helped shape the visual identity and natural beauty of Bermuda’s capital city.

Tribute to George Leon Burt

In January, the City paid tribute to master craftsman George Leon Burt, whose passing marked the loss of one of Bermuda’s most distinguished artisans and contributors to the island’s built heritage.

Mr. Burt played a pivotal role in the construction of City Hall and was among the skilled masons and craftsmen responsible for creating one of Hamilton’s most iconic civic landmarks. His work also extended to several important buildings across Bermuda, including the Cabinet Office and public libraries.

The Corporation reflected on Mr. Burt’s extraordinary craftsmanship, dedication, and lasting contribution to Bermuda’s architectural and cultural history. The City also noted that Mr. Burt had previously been honoured during Black History Month celebrations at City Hall in recognition of his achievements and legacy.

His contributions continue to live on through the buildings and public spaces that remain central to Bermuda’s civic life today.

Celebrating Town Crier Ed Christopher

Throughout 2025, Town Crier Ed Christopher continued serving as one of Hamilton’s most recognizable ambassadors for Bermuda’s history, culture, and traditions.

In August, the City congratulated Mr. Christopher following his participation in international Town Crier competitions and the Sir George Somers Day and Twinning

celebrations in Lyme Regis, England. Competing against more than 30 criers from around the world, Ed earned multiple awards, including Best Content and Best Ambassador honours.

During the trip, he also participated in historical presentations celebrating Bermuda’s longstanding connection to Lyme Regis and received honorary membership in the Lyme Regis Twinning Association in recognition of his contributions to preserving and promoting the shared history between the two communities.

Discover Hamilton Tours

The City’s Discover Hamilton walking tours once again returned in 2025, offering residents and visitors the opportunity to experience Hamilton through the storytelling and historical knowledge of Town Crier Ed Christopher. Running from April through December, the free tours departed daily from the steps of City Hall and explored many of Hamilton’s historic landmarks, including Nellie’s Walk, Doctor’s Row, and the Cathedral of the Most Holy Trinity.

Celebrating more than 30 years as Hamilton’s Town Crier, Ed Christopher continued to use oral history, research, and personal storytelling to bring Hamilton’s past to life for audiences of all ages.

The City also encouraged hotel concierges, vacation rental hosts, schools, and community groups to incorporate the tours into visitor experiences and educational programming, helping position Hamilton as both a tourism destination and a centre for cultural learning.

The tours remained among the top-rated visitor experiences on TripAdvisor and continued contributing to tourism engagement, heritage education, and civic pride throughout the year.

Remembering Civic Leaders & Public Servants

The City also paused throughout the year to honour and remember individuals whose service and leadership left a lasting impact on Hamilton and Bermuda.

In May, the Corporation mourned the passing of Councillor Lawrence “Larry” Scott, recognizing his years of public service, legal expertise, and dedication to good governance. Councillor Scott served on City Council beginning in 2012 and was widely respected for his principled leadership, advocacy, and commitment to the democratic process. In July, Michael Branco was officially sworn in as a City Councillor following his election to the Corporation of Hamilton Council, filling the vacancy left by the late Councillor Scott.

The City also paid tribute to former Deputy Mayor Sonia P.E. Grant following her passing in November. Mrs. Grant made history in 1993 as the first female Member of the Corporation of Hamilton in its more than 200-year history and went on to serve as Common Councillor, Senior Alderman, and Deputy Mayor during more than a decade of public service.

The Corporation recognized her legacy as a trailblazer in Bermuda’s civic life and acknowledged her longstanding commitment to fairness, transparency, public participation, and good governance.

In June, all flags on City properties were flown at half-mast in honour of Councillor Scott on the day of his funeral as a mark of respect for his contributions to Hamilton and Bermuda.

Preserving Hamilton’s Identity

Throughout 2025, the Corporation continued reinforcing the importance of preserving Hamilton’s heritage, traditions, and civic identity while ensuring those stories remain accessible to future generations.

Through historical programming, public art, commemorative initiatives, educational tours, and cultural celebrations, the City remained committed to honouring the individuals, traditions, and shared histories that continue to shape Bermuda’s capital city today.

Investing In Our Staff

The Corporation of Hamilton recognizes that its employees are among its greatest assets. Throughout 2025, the City continued investing in staff development, workplace wellbeing, training, safety, and employee engagement initiatives designed to support a positive and productive workplace culture across all departments.

From professional development opportunities and leadership training to wellness initiatives and staff recognition programmes, the Corporation remained committed to supporting employees both professionally and personally while fostering a culture rooted in teamwork, service, and continuous improvement.

The dedication and professionalism of City staff continued to play a vital role in the successful delivery of municipal services and public programmes throughout the year.

Employee Health & Wellness

In November, the City hosted its annual Employee Health Fair on the grounds of City Hall, reinforcing the Corporation’s commitment to employee wellbeing and workplace wellness.

Organized by the Employee Engagement Committee, the event featured a wide range of wellness-focused vendors, activities, and resources designed to support both physical and mental health.

Staff were offered:

• Free health screenings

• Eye examinations

• Nutritional advice

• Wellness shots

• Fitness challenges

• Healthy food options

• Mental health resources

During opening remarks, Councillor Brimmer encouraged employees to prioritize their own wellbeing, noting that public servants often spend so much time serving others that they neglect their own physical and mental health.

CEO Dwayne Caines also addressed staff during the event, reinforcing the importance of overall wellness while acknowledging the colleagues the Corporation has lost in recent years and encouraging staff to continue supporting one another both personally and professionally.

The Health Fair formed part of the Corporation’s broader commitment to promoting a healthy, supportive, and engaged workplace culture.

Training & Professional Development

Throughout 2025, the Human Resources Department continued supporting employee growth and professional development through a range of training and certification opportunities.

A total of 16 courses and training programmes were supported during the year, covering areas including:

• Safety and Health Committee training

• SCARS training

• Workplace safety and health

• Mental health awareness

• Bullying and harassment prevention

• PIPA training

• ILM Certificate in Management & Leadership

These programmes helped strengthen staff knowledge, workplace safety, leadership skills, and operational effectiveness across multiple departments.

The Corporation remained committed to creating opportunities for employees to expand their professional skills while ensuring staff are equipped to meet the evolving needs of a modern municipal organization.

Staff Recruitment & Workforce Development

The Corporation welcomed several new employees to the City team throughout 2025, strengthening departments across operations, engineering, parking enforcement, marketing, and human resources.

New employees onboarded during the year included:

• Talisha McGlashan – Marketing Coordinator

• Michael Trott – Director of Human Resources

• Leroy Lewis Jr. – E&E Technician

• Kevin Cabral – Gardener Grade 3

• Bernie Tankard – Parking Enforcement Officer

• Daemon Hanley – Part-Time Parking Enforcement Officer

The City also created a new Procurement Manager position during the year as part of ongoing efforts to strengthen operational efficiency and procurement oversight.

In addition, the Corporation continued supporting workforce development through its summer student programme, providing opportunities for young Bermudians to gain valuable workplace experience within municipal government.

Summer students in 2025 included:

• Anae Brangman

• Gareth Cooper

• Kemauri Darrell

• DeNash Davis

• Tenye’ Frost

• Jamir Hatherley

• Saezjah Richardson

Promotions & Staff Recognition

The Corporation continued recognizing employee achievement, dedication, and long-term service throughout the year.

Staff promotions in 2025 included:

• Lawrence Francis – Procurement Manager

• Ricardo Wade – Senior Mechanic

The City also recognized employees for milestone years of service, including:

• Joao (John) Dacosta – 10 Years of Service

• Wayne DeSilva – 30 Years of Service

• Vincent Belboda – 30 Years of Service

Additional long-service award recipients were recognized during the year for their continued dedication and contribution to the Corporation. The City also continued its Employee Recognition Programme, celebrating employees who demonstrated exceptional commitment and service throughout the year.

Employees of the Quarter for 2025 were:

• Maegan Tankard

• Tahjae Hollis

• Anthony Hammond

• Earl Basden

Anthony Hammond was additionally recognized as Employee of the Year for 2025.

These recognition programmes continue to highlight the professionalism, dedication, and pride demonstrated daily by Corporation staff across all departments.

Employee Engagement & Workplace Culture

Throughout 2025, the Employee Engagement Committee continued organizing activities and initiatives aimed at strengthening staff morale, fostering workplace connection, and supporting employee wellbeing.

Activities and events during the year included:

• International Women’s Day Tea Party

• Dellwood Feeding Programme

• Good Friday Lunch

• Bermuda Day Parade Viewing Event at Pier 6

• Cup Match Lunch

• Health & Wellness Fair

• Christmas Raffles

These initiatives provided opportunities for staff across departments to connect outside of their daily responsibilities while reinforcing the Corporation’s commitment to maintaining a positive and inclusive workplace culture.

Compensation, Benefits & Organizational Support

In 2025, salary negotiations were successfully completed for both the Bermuda Industrial Union (BIU) and Bermuda Public Services Union (BPSU), resulting in a 2.75% salary increase for employees represented by both unions.

The Corporation also worked to minimize increases to employee insurance costs. While an initial 7% insurance increase had been projected, the final increase was reduced to 4%, with employees receiving refunds reflecting the adjustment.

The Human Resources and Finance teams also continued advancing operational improvements internally, including ongoing reviews of payroll and accounting systems as part of broader modernization efforts aimed at improving efficiency and organizational support services.

Looking Ahead to 2026

For 2026, the Corporation remains focused on building upon the progress of recent years while continuing to modernize services, strengthen community partnerships, and enhance the overall experience of Bermuda’s capital city.

Key priorities for the year ahead include continued investment in City infrastructure, public safety, accessibility, beautification, and the maintenance of public spaces that support both residents and businesses. The Corporation will also continue advancing modernization initiatives aimed at improving efficiency, transparency, and customer service across City operations.

The expansion of smart parking technology and digital systems will remain an important area of focus as the City continues implementing solutions designed to improve convenience and accessibility for motorists and visitors. Continued upgrades to public spaces, pedestrian areas, parks, and City facilities will also support Hamilton’s longterm vision as a vibrant, welcoming, and economically resilient capital.

The Corporation will continue working collaboratively with government agencies, community organizations, schools, local businesses, and event partners to deliver programming and initiatives that encourage greater use of the City and strengthen community connection. Signature events such as Taste of Bermuda, Fresh Air Films, Summer Sunday, VIVID, holiday programming, and other public activations will continue to play an important role in driving foot traffic, supporting local commerce, and bringing vibrancy to Hamilton.

In 2026, the City also looks forward to continuing efforts that celebrate Bermuda’s heritage, culture, and identity while embracing innovation and new opportunities for growth. Educational outreach initiatives, historical programming, and cultural partnerships will remain an important part of preserving and sharing Hamilton’s unique story with future generations.

Under the leadership of Mayor Dr. Michael Branco and the elected Council, the Corporation remains committed to transparency, accountability, collaboration, and service excellence. Together with residents, businesses, and stakeholders, the City will continue working toward a future that ensures Hamilton remains clean, safe, sustainable, and dynamic for generations to come.