Resident Kit

RESIDENT KIT Welcome to the City of Charles Sturt

WELCOME FROM THE MAYOR Wherever you are from, you are home in the City of Charles Sturt.

Welcome to the City of Charles Sturt, home to 105 diverse cultures that have made our City a vibrant and dynamic community unlike any other in South Australia.

We pride ourselves on being a city for all people; wherever you are from, you are home.

A city where people feel safe, included, and connected to others.

Whether you are new to our City, have recently moved or have lived here for some time, I trust that this information will provide you with an insight into the services that are available to you as a resident in our City. If we can support you in any way, please do not hesitate to reach out to us. You’ll find a range of ways to contact us and connect with us within this information.

On behalf of all Elected Members, Council staff and our residents and business, I hope you feel warmly welcomed in the City of Charles Sturt.

KAURNA ACKNOWLEDGEMENT The City of Charles Sturt would like to acknowledge the land we occupy today is the traditional lands of the Kaurna people and that we respect their spiritual relationship with their country.

We also acknowledge the Kaurna people as the custodians of the greater Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

YOUR C0UNCIL The City of Charles Sturt is comprised of 17 members - The Mayor and 16 Councillors, two for each of the eight wards.

Beverley Ward

Cr Edgar Agius, OAM, JP (08) 8445 7643 | 0424 451 154 eagius@charlessturt.sa.gov.au

Cr Michael McEwen 0423 635 266 mmcewen@charlessturt.sa.gov.au

Findon Ward

Cr Peter Ppiros 0408 865 004 pppiros@charlessturt.sa.gov.au

Cr George Turelli (08) 8356 7169 | 0419 999 575 gturelli@charlessturt.sa.gov.au

Grange Ward

Cr Rachele Tullio 0422 969 273 rtullio@charlessturt.sa.gov.au

Cr Tom Scheffler (08) 7225 2782 tscheffler@charlessturt.sa.gov.au

Henley Ward

Cr Kenzie van den Nieuwelaar 0450 869 935 kvandennieuwelaar@ charlessturt.sa.gov.au

Cr Merlindie Fardone 0411 688 291 mfardone@charlessturt.sa.gov.au

Mayor Angela Evans (08) 8408 1397 angelaevans@charlessturt.sa.gov.au

Hindmarsh Ward

Cr Katriona Kinsella 0426 377 946 kkinsella@charlessturt.sa.gov.au

Cr Alice Campbell 0425 351 177 acampbell@charlessturt.sa.gov.au

Semaphore Park Ward

Cr Stuart Ghent, JP 0418 499 431 sghent@charlessturt.sa.gov.au

Cr Nicholas LeLacheur 0433 188 963 nlelacheur@charlessturt.sa.gov.au

West Woodville Ward

Cr Kelly Thomas 0450 220 487 kellythomas@charlessturt. sa.gov.au

Cr Nicole Mazeika 0402 456 896 nmazeika@charlessturt.sa.gov.au

Woodville Ward

Cr Khuyen (Quin) Tran 0451 216 153 quin.tran@charlessturt.sa.gov.au

Cr Senthil Chidambaranathan 0415 728 638 schidambaranathan@ charlessturt.sa.gov.au

WARD MAP Bower Rd

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Semaphore Park Ward

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West Lakes Blvd

Gulf St t Vincen

Grange Rd

Henley Ward

West Woodvi Ward

Trimmer Pd Tapleys Hill Rd

Grange Ward

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Findon Ward

Grand Junction Rd

Hanson Rd

Woodville Ward

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Kilkenny Rd

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Rd rens

r Tor

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Po r

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Beverley Ward

Pa r

Findon

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Hindmarsh Ward

OUR SERVICES Waste and Recycling Bin Collection Our collection calendar is available online or you can contact us to request a hard copy. charlessturt.sa.gov.au/bincollection Hard Rubbish Households can have up to 2 at-call hard waste collections per financial year.

Book online or phone the waste line on 1800 777 844. charlessturt.sa.gov.au/hard-waste Kitchen Caddy We provide a free Kitchen Caddy and compostable bags for you to recycle your food scraps easily. You can get one delivered or collect it from our Civic Centre or our libraries. charlessturt.sa.gov.au/foodwaste Dogs & Cats Dogs and Cats must be microchipped and desexed, unless you have a special exemption.

All dogs and cats must be registered. If you have moved address, you must update your registration details within 14 days. dogsandcatsonline.com.au facebook.com/petsofcharlessturt Planning and Development All planning and development applications are processed through South Australia’s online planning and development system. plan.sa.gov.au

Community Connections Ageing Well We have services to support people that are aged and those who care for others. Services such as spring cleaning, shopping support, basic home maintenance, social activities, transport and respite are available for eligible residents within the City of Charles Sturt. charlessturt.sa.gov.au/ageing-well If you are 65 or over and wish to access any of these services, you will need to first register with My Aged Care. Call 1800 200 422 or visit the website for more information. myagedcare.com.au Libraries and Community Centres Library membership is free. You can join a library online or in-person at one of our five library branches.

If you already have a One Card, you do not need to join. You can use your One Card at any library in the Libraries SA network. charlessturt.sa.gov.au/library Rates Your rates help us deliver a wide range of services to benefit you and the wider community.

Payments can easily be made online via our website, as well as the ability to: •

view your current rates balance

•

update your property details

•

explore and set up different payment methods, this includes Ezybill

Ezybill makes it convenient for you to manage your rates notices online, to sign up and start receiving your rates via email visit our website.

Hall and Reserve Hire We have a range of community spaces available, which includes venues and reserves, for your community group or event. Prices and availability and bookings can be found on our website. charlessturt.sa.gov.au/venuehire Parks, Reserves and Playgrounds We have many beautiful parks, reserves and playgrounds in the City of Charles Sturt. You can search all our outdoor spaces on our website. charlessturt.sa.gov.au/parks Justice of the Peace Our Justice of the Peace service is provided by volunteers and times are subject to their availability.

Please check our website which is updated daily with any cancellations or changes. charlessturt.sa.gov.au/justiceofthepeace

Immunisation We’re committed to the health and wellbeing of our community. Immunisation is a quick, safe and effective way to keep you and your family protected from disease.

Our Immunisation Clinic is located within the St Clair Recreation Centre at 109 Woodville Road, Woodville.

The clinic is open for pre-booked appointments only.

Book online at charlessturt.sa.gov.au/ immunisation Community Magazine Kaleidoscope is our printed quarterly magazine.

Inside you’ll find articles, stories, council information and photos from across our vibrant community.

Magazines are delivered free to residents and are also available at our Civic Centre, libraries, community centres and online. charlessturt.sa.gov.au/kaleidoscope

ONLINE charlessturt.sa.gov.au is your one-stop-shop for Council information forms, our programs, services and jobs at Council

CALL US Call our Customer Contact team on 08 8408 1111 during business hours

CHAT WITH US Type to our Customer Contact team via Live Chat on our website (business hours only)

CUSTOMER PORTAL Our customer portal makes it easy to report and track customer requests online charlessturt.sa.gov.au

GET SOCIAL Follow us! We’re on Facebook, Instagram, LinkedIn and YouTube, sharing local news, stories, events and programs.

NEWS TO YOUR INBOX Our monthly e-newsletter features up-to-date news and local events as well as useful tips and links.

Sign up now charlessturt. sa.gov.au/enewsletter

BEVERLEY RECYCLING & WASTE CENTRE 08 8408 1350 2-4 Toogood Ave, Beverley SA 5009

GOT AN ISSUE AFTER HOURS? Call 08 8408 1111 and follow the prompts

HAVE YOUR SAY Your Say Charles Sturt is the place to share your ideas and engage in topics that interest you in your neighbourhood yoursaycharlessturt.com.au

NOTES

City of Charles Sturt 72 Woodville Road, Woodville 5011 08 8408 1111 council@charlessturt.sa.gov.au 16