Weigh In On Waste - Phase 1 Community Consultation Report

Weigh in on Waste

City of Canada Bay

Community survey report Community Engagement Stage 1

Summary

Community Survey Overview

The City of Canada Bay is developing its first Waste Strategy, which will provide the framework and pathway for increasing resource recovery, reducing waste to landfill, and ensuring highly-effective waste and resource recovery services for our community.

The community survey was open for seven weeks from 15 March to 6 May 2020. Consultation included a dedicated website and online survey at collaborate. canadabay.nsw.gov.au/waste, surveys translated into the four most common community languages other than English (Mandarin, Cantonese, Korean and Italian), and a phone-in survey option.

To support the development of this waste strategy, the City of Canada Bay has initiated a comprehensive community engagement program, Weigh in on Waste, which includes two phases: •

Phase 1 (March to May 2020) — online community survey

•

Phase 2 (July to August 2020) — focussed community workshops

This report provides the outcomes of Phase 1, the Weigh in On Waste community survey.

Key Findings

Minimising waste and improving resource recovery are very important to our community

The objectives of this online survey included identifying and understanding our community’s: •

Knowledge of and satisfaction with current services

•

Attitudes, support and interest for waste management and resource recovery options

•

Priorities and aspirations for waste management and resource recovery.

In total across all survey options, 586 contributions were received. This engagement demonstrates the high level of community interest and engagement in waste and resource recovery matters.

Education

Food Waste

Our community has a strong interest in education about reducing waste and improving recycling outcomes. There is opportunity for Council to provide greater education on our services and resource recovery options.

Reducing food waste is a priority for our community, through Council food waste collections or greater access to composting options. Over 84% of residents indicated that food waste collections or composting was important to them.

Bulk Household Collection Services

Other Waste & Resource Recovery Services

Residents would like more bulk waste collection options — but are split on whether additional scheduled collections or on-call collections would be preferred. There is also opportunity to further promote reuse and resource recovery alternatives for bulk household materials.

Council has opportunity to do more to inform residents of services such as our Community Recycling Centre and recycling collection services.

Our community is very engaged with sustainability, and makes choices that reduce waste 02 | canadabay.nsw.gov.au

Weigh in on Waste | 03

Survey Response Demographics

Gender

Which waste and resource recovery matters are most important to our community?

Age Group

Survey Response Demographics

Gender

We asked our community how important various waste and resource recovery outcomes were to them. We found that all these issues are very high priority for our residents, with every outcome rated ‘important’ or ‘very important’ by at least 80% of respondents. In particular, minimising waste to landfill, reducing recycling contamination, and manufacturing recycled products in Australia were of crucial concern for our community.

Age Group 145

Under 18

29%

2% prefer not to say

69%

29%

114

97

18-29

30-39

40-49

50-59

60-69

No opinion

56 70-84

Survey Response Demographics

2% prefer not to say wnership % own current residence Gender % rent current residence other

1

52 Property Type 4

Suburb

Spoken home 50-59 45% Separate house at Under 18 Language 18-29 30-39 40-49 110•

residence moyne • 70% own current 69% residence29% • 28% rent current ncord 2% prefer not to say hodes • 2% other e Dock 55 d West Property Ownership 48 • 70% own current residence ell Lea 44 tsford 43 • 28% rent current residence Point 33 • 2% other iswick 21 thfield 17 barita 13 ortlake 12 Drummoyne eemba 11 Concord da Bay 8 Rhodes Grove 6 Five Dock Point 5 Concord West thfield 3 Russell Lea Other 7 Abbotsford

• •

82 68

Suburbs

60-69

40% unit apartment • or91% English 15% semi-detached, terrace or townhouse

•

56 70-84

68

Not very important

Somewhat important

Very important Proportion 'somewhat important' or 'very important'

97%

Reducing the amount of contamination in recycling bins

95%

That recovered materials are turned into new products in Australia

96%

Reducing the amount of recyclable material that is incorrectly placed in the red-lid waste bin

96%

Council providing drop off locations for materials that can't be placed in bins

96%

Reducing the total amount of waste we produce

95%

Increasing items accepted in yellow-lid bin

94%

Reducing illegal dumping

93%

Council reducing waste from its own buildings and operations

92%

Additional information on which bin to use for different items

90%

Options for collecting food waste from households

84%

More support or resources for home composting

81%

1 85 years and older

9% Language other than English

Property Type • 45% Separate house Most common other languages: • 40% unit or apartment • Mandarin • 15% semi-detached, terrace or townhouse • Cantonese • German • Italian Language Spoken at home • 110Korean • 91% English 82 • Hindi • 91% English • 9% otherother than English • Language 9% Language

Language Spoken at home

Suburb 55

97

Not at all important

Reducing household waste sent to landfill

85 years and older

Property Type • 45% Separate house Age Group • 40% unit or apartment • 15% semi-detached, terrace145 or townhouse 117 114

Property Ownership

Breakfast Point Chiswick North Strathfield Cabarita Mortlake Wareemba Canada Bay Liberty Grove Rodd Point Strathfield Other

117

52

4

69%

We asked our community how important various waste and resource recovery outcomes were to them. We found that all these issues are very high priority for our residents, with every outcome rated ‘important’ or ‘very important’ by at least 80%Which of respondents.

In resource particular,recovery minimising wasteare to landfill, reducing recycling contamination, and waste and matters most important to our community? manufacturing recycled products in Australia were of crucial concern for our community.

0%

20%

40%

60%

80%

100%

than English

48 44 43 33

21 17 13 12 11 8 6 5 3 7

04 | canadabay.nsw.gov.au

Most common other languages: • Mandarin • Cantonese • German • Italian • Korean • Mandarin • Hindi

Most common other languages: • • • • •

Cantonese German Italian Korean Hindi

Weigh in on Waste | 05

Community values and priorities Community values and priorities What change do you think will provide the biggest improvement in managing Our residents care deeply about reducing waste to landfill, and reducing the environmental impacts of waste generation. waste in our community?

98%reducing of all survey respondents stated that they choices toimpacts avoid generating waste daily or occasionally, such as buying items with less Our residents care deeply•about waste to landfill, and reducing themake environmental of packaging, repairing and reusing items or avoiding buying excess food. waste generation.

We asked our residents to tell us, in their own words, what they thought would make the most difference in the • 87% ofstated residents reducing waste to landfill and reducing gas emissions than the cost of waste services • 98% of all survey respondents thatranked they make choices to avoid generating waste greenhouse daily or occasionally, such as more important community.

The most frequent areasor identified have been grouped under common themes. The most common ideas What change doincluded you think will provide the in managing infood ourwaste community? as buying items with lessconvenience packaging, repairing and reusing items or avoiding buying excess food. for accessing services. and comments additional education onbiggest recyclingimprovement and reducing waste, as well as waste reducing by collecting food or additional composting.

• 87% of residents ranked reducing waste to landfill and reducing greenhouse gas emissions as more important than We asked our residents to tell us, in their own words, what they thought would make the most difference in the community. The most frequent areas the cost of waste services or convenience for accessing services. identified have been grouped under common themes. The most common ideas and comments included additional education on recycling and reducing waste, as well as reducing food waste by collecting food or additional composting.

How often do you make choices that How often do you make that avoid generating waste? avoidchoices generating waste?

2%

When it comes to improving waste services, what outcomes do you value as most important?

Additional education on recycling and reducing waste

125

Collection of food waste from households

1%

Communal composting

74

More recycling options for difficult to recycle materials such as soft plastics

73

Reduce waste sent to landfill

28%

96

61%

Businesses reducing waste generation (such as reducing plastic packaging)

Reduce greenhouse gas emissions

70%

56

26% bins for paper, glass or plastics Additional household

43

More frequent or on-call bulk household collections

ommunity values and priorities

41

Minimise costs for Information Council and on what happens to the contents of waste and recycling bins 8% ratepayers

ll, and reducing the environmental impacts of waste generation.

36

Improved recycling outcomes for recycling bin contents

make choices to avoid generating waste daily or occasionally, such as buying items with less ng buying excess food.

I make these choices daily I make these choices occasionally

Convenience - I don't have to make major changes to my habits

ill and reducing greenhouse gas emissions as these morechoices important than the cost of make wastethese services or I make rarely I don't choices

31

Individuals avoiding waste generation

29

Enforce correct use of bins and bulk houehold services

29

Support for home composting

28

5%

Reward good behaviour

es that

When it comes to improving waste services,

When it comes to improving waste services, do you value as most important? what outcomes do you what valueoutcomes as most important?

Individuals improving recycling sorting at home

19

Increased bin sizes or collection frequency for kerbside bins

18

E-waste collection Reduce Litter / additional litter bins

Reduce waste sent to landfill

hoices occasionally

Convenience - I don't have to make major changes to my habits

16 14

61%

Reduce greenhouse gas emissions

Minimise costs for Council and ratepayers

23

26%

8%

5%

ese choices

06 | canadabay.nsw.gov.au

Weigh in on Waste | 07

What change do you think would provide the biggest improvement in managing waste in our community?

What do our residents think about the current kerbside bin system?

What douse ourofresidents think about the curren Most residents indicated it was relatively easy to find information about the correct kerbside bins, but a significant minority indicated it was difficult to find this information, demonstrating that there is opportunity to do Most residents indicated it was relatively easy to find information about the correct use of ke more to educate about using this service. Additional education, such as improved bin bay stickers and signage, was to find this information, demonstrating that there is opportunity to do more to educate abou also the most common response when asking respondents to share ideas about the bin system in their own words. bay stickers and signage, was also the most common response when asking respondents to sh

Selection of Community Responses

How easy is it to findHow outeasy information oninformation the correct is it to find out on the correct red, yellow or green lid kerbside bin to use for different items? red, yellow or green lid kerbside bin to use for different items?

“Reminding people what goes is what bin, I see people over and over bagging their recycling. Also enforcing that business’ take more responsibility with their waste to take bins inside and not leave them all over the street “

“Compost areas for apartment blocks that residents can contribute to.”

Very easy

Where do you look for

Annual waste & resourc

166

Somewhat easy

276

Somewhat difficult

Non-council website Plane Council mobile app

126

What do our residents think about the current kerbside bin system?

Separate glass and paper recycling collection “

“Education around recycling - what can and can’t be recycled - the effects of placing the wrong items in recycling, e.g. everything in a plastic bag will go straight to landfill”

Very difficult

15

Most residents indicated it was relatively easy to find information about the correct use of kerbside bins, but a significant minority indicated it was difficult What do our residents think about the current kerbside bin system?

Waste to find this information, demonstrating that there is opportunity to do more to educate about using this service. Additional education, such as improved bin bay stickers and signage, was also Most the most common response when asking easy respondents to share ideas about bin system in their own residents indicated it was relatively to find information about thethe correct use of kerbside bins,words. but a significant minority indicated it was diff

Do you have ideas or comments you want ab to find this information, demonstrating that there is opportunity to doabout more to the educate about using this service.

Additional education, suchtoasshare improve Where do you look for information correct use of any the kerbside bins?

How easy is it to find out information on the correct Where you look for information about the correcttouse of the kerbside bins? bay stickers and signage, was also the mostdo common response when asking respondents share ideas about the bin system in their own words.

Additional education on how to use bins red, yellow or green lid kerbside bin to use for different items?

Council website

“Most likely the separation of food scraps will be beneficial in reducing the landfill and amount place in red bin.”

Very easy “More frequent council clean-ups. Fines for dumpers. Notifying residents of when the Somewhat easy different collections are on. “

166

“Council using recycled products in their projects - this should be in all council’s procurement policies.

Better education on what goes into which bin.”

“Better recycling options and understanding of how recycled items are used and what is being made from them

Council website Larger bins or more frequent collections

Very easy

Somewhat difficult Very difficult

276

Somewhat easy 126 15

Somewhat difficult Very difficult

15

Bin stickers 248 Additional bins for food organics Annual waste & resource recovery calendar 166 Increase materials accepted in recycling (eg. soft plastics) Bin bay signage 100 Issues with contractor bin collection: noise,Bin notstickers emptied or not placed back correctly Non-council website or application (e.g.

276 57 Penalties / enforcement for incorrect use of bins Planet Ark) Bin bay signage 100 Resident presentation of bins (position, noise etc) Council mobile waste and recycling 53 Non-council website or application (e.g.

126 application 57 Other Planet Ark) Waste Hotline (call centre) 19 Council mobile waste and recycling 53 application

Do you have any ideas or comments you want to share about the kerbside bin system?Waste Hotline (call centre)

257 248 5 1

19

Do you haveDo any or ideas comments youyou want about the34kerbside bin system? youideas have any or comments wantto to share share about the kerbside bin system?

Bin stickers or bin bay signage

“Reducing food packaging in supermarkets, but I understand this is not within Council’s delegations.

Educating residents on what is recyclable and what isn’t”

29

Additional bins for separating recycling (glass, paper, plastics) Additional education on how to use bins

22

Bin stickers or bin bay signage

22

34 29

Additional for separating recycling (glass, paper, plastics) Additional bins for foodbins organics 16

22

Increase materials accepted in recycling (eg. soft plastics) Larger bins or more frequent 10 collections

22

Issues with contractor bin collection: noise, not emptied or not placed back correctly

Additional bins for 10 food organics

16

Increase accepted in Penalties / enforcement for incorrect use ofmaterials bins 5 recycling (eg. soft plastics)

10

with contractor bin collection: or not placed back correctly Resident Issues presentation of bins (position, noise noise, etc) not emptied 1

10

Penalties use of bins Other / enforcement for incorrect 9 Resident presentation of bins (position, noise etc) Other

08 | canadabay.nsw.gov.au

258

Additional education on how to use bins

Larger bins or more frequent collections

“It would be great to be able to recycle soft plastics at home instead of having to go to shopping centres to Redcycle.”

Bin258 stickers or bin bay signage

How easy is it to find out information on the correct Where do you look for information about the correct use of the kerbside bins?

Additional bins for separating recycling (glass, paper, plastics) red, yellow or green lid kerbside bin Annual to usewaste for different items? & resource recovery calendar 257

5 1 9

Weigh in on Waste | 09

residents Recycling think about our Commun What do our residents think What aboutdo ourour Community Centre?

Nearly half of all respondents stated that they were not aware of the Five Dock Community Rec tobulk do household more tocollections? promote this service to residents. More education and acceptance of additional m What do our residents think about to our to do more to promote this service residents.

More education and acceptance ofwere additional materials were the most common ide The vast majority of respondents were aware of our bulk household collection service, and have placed out materials for Over 40% of all respondents stated that they not awarealso of the Five Dock Community Recycling Centre, which respondents.

Many residents that had used this facility took this opportunity to provide po The vast majority of respondents werethat aware of would our bulk household service,used and have placed out materials for collection over the past 12 collection over the past 12 months.

Many residents indicated they find it useful collection tothat have additional scheduled indicates that Council has opportunity to doto more to promote positive this service tofeedback residents. Moreabout educationthe and acceptance respondents.

Many residents had this facility also took this opportunity provide service and or on-call collections, although there was a split on which approach was preferred.

There also opportunity to provide of although additional materials wereon the most common ideas shared by respondents. Many residents that had used this facility months.

Many residents indicated that they would find it useful to is have additional scheduled or on-call collections, there was a split which

What do our residents think about our bulk collections?stated that they were notWhat do our residents think about our Community Recycling Centre?

Nearly half household of all respondents aware of the Five Dock Community Recycling Centre, which indicates that Co

more information on services and options for reuse of bulk household material. took this opportunity approach was preferred.

There is also opportunity to provide more information on services and options for reusealso of bulk household material.to provide positive feedback about the service and staff.

Did you know that council provides CRC for drop off of problem Fo For those that about the centre, For those thatknow know about the centre, yo have you visited the CRC in the pasthave have you visited the CRC in the past 12 mon

Did you that council provides CRC for drop offhaveofyouproblem Did you know that council offers a bulk household waste collection Which, if any, of the following materials placed in the bulkcouncil household Did you know that council offers a know bulk household waste Did youout know that provides materials? collection service on pre-scheduled dates, twice a year for all service in the past 12 months? service on pre-scheduled dates, twice a year for all households?

CRC for drop off of problem materials? materials? households?

General household items

4%

Furniture

338

Bundled garden organics

191

Metals (bikes, trampolines etc.)

181

White goods

96%

What do our residents think about our bulk household collections?

42% were aware of our bulk household collection service, and have placed out materials for collection over the past 12

Yes No that they would find it useful to have additional scheduled or on-call collections, although there was a split on which also opportunity to provide more information on services and options for reuse of bulk household material.

12 months?

429

118

Mattresses

95

E-waste

93

42%

What do our residents think about our Community Recycling Centre?

38%

Nearly half of all respondents stated that they58% were not aware of the Five Dock Community Recycling Centre, which indicates that Council has opportun 62% to do more to promote this service to residents.

More education and acceptance of additional materials were the most common ideas shared by 58% Do you haveour any bulk ideas household or commentscollections? you want to share about the bulk household waste system?

What do our residents think about

respondents. Many residents that had used this facility also took this opportunity to provide positive feedback about the service and staff.

Which, if any, of the following materials have you placed out in the bulk household he vast majority of respondents were aware of our bulk household collection service, and have placed out materials for collection over the past 12 fers a bulk household waste Which, if any, of the following materials haveAdditional you placed out incollections the bulk household scheduled 78 uled dates, a yearindicated for all that they would find itservice inadditional the past12 12 months? months.

Manytwice residents usefulservice to in have scheduled or on-call collections, although there was a split on which the past months?

Did you know that council provides CRC for drop off of problem For those that know about the centre, Provide options for reuse 40 holds? pproach was preferred. There is also opportunity to provide more information on services and options for reuse of bulk household material. materials? have you visited the CRC in the past 12 months?

General household items 429 Provide on-call booked collections

Furniture

31

338

Did you know that council offers a bulk household waste Which, if any,Encourage of the following scavengingmaterials for reuse have you placed out20in the bulk household 191 service in the past 12 months? collection service on pre-scheduled dates, Bundled twice a garden year fororganics all on upcoming collection dates 16 households?Metals (bikes, trampolines etc.)More information 181 General household items

96%

s

4%

recycling rates and outcomes White goods Information on118 Furniture Increased enforcement / penalties forBundled early or incorrect items Mattresses 95 placement garden organics

E-waste

No

93 More Metals (bikes, trampolines etc.)education

Collect different items different days Whiteongoods

96%

ou have any ideas or comments you want to share about the bulk household waste system?

Mattresses

E-waste

Additional scheduled collections

Yes

No

15

information on upcoming collection dates

16 options for reuse Provide

ormation on recycling rates and outcomes

15booked collections Provide on-call

ties for early placement or incorrect items

10 scavenging for reuse Encourage

Do you have any ideas or comments you want to share about the Do you 118 8 have any ideas or comments you want to share about the Community Recycling Centre?

93

Yes

Yes

No

No

Moreoreducation / promotion Do you have any ideas comments you want to share about the More education / promotion Do you have any ideas or comments you want to share about the Community Recycling Centre?

Community Recycling Centre?

More education / promotion

31 20 16

Positive feedback about the CRC

15

Increased enforcement / penalties for early placement or incorrect items

10 | canadabay.nsw.gov.au

Yes 38%No

55

Collect additional materials (e-waste, batteries, metal, containers) Collect additional materials (e-waste, batteries, metal, containers) Collect additional materials (e-waste, batteries, metal, containers) 40

Collect different items on different Information days 8 on recycling rates and outcomes

Collect different items on different days

62%

58%

78

More education More information on9upcoming collection dates

More education

No

9 181

Do you have any ideas or comments31you want to share about the bulk household waste system?

Provide on-call booked collections 20 collections Additional scheduled

Yes

338

95 78

42%

10191

Yes you No have any ideas or comments you want to share about the bulk Do Provide options for reuse household40waste system?

Encourage scavenging for reuse

429

10 9

Difficult to access

Positive feedback about the CRC

Positive feedback about the CRC Difficult to access

13

Difficult to access

13

35 33

35

33 13

8

Weigh in on Waste | 11

t doWhat ourdoresidents about our residentsthink think about illegalillegal dumping?

Awareness and usage of resource recovery services in our area What do ourdumping? residents think about illegal dumping?

Most respondents are aware land, that it is and illegal to dumpCouncil materials oninvestigates public land, and that Council investigates illegal Many respondents were aware of at least some of the resource recovery services in our area, such as return and mp materials on public that illegal dumping and can issue fines to dumpers. dents are aware that ittoisdumpers. illegalSeveral to dump materials on public land, and that Council investigates illegal and can issueand fines toe-waste dumpers. dumping and can issue fines respondents provided positive feedback that this is currently earn deposit centres, softdumping plastics recycling at supermarkets, Council’s drop off day. But there was less managed well, and there were also suggestions for increased enforcement, providing details on alternatives, and awareness ofproviding some other services, such as clothing collections, community workshops and community sharps bins. atndents this is provided currently managed well, and there were also suggestions for increased enforcement, positive feedback that this is currently managed well, and there wereThere also suggestions forto do increased enforcement, promotion of successful enforcement cases. is opportunity for Council more to promote and advertise theseproviding services for our community. enforcement cases. ernatives, and promotion of successful enforcement cases.

Did you know that Council investigates incidences of illegal dumping and can issue fines to theincidences responsible dumper? investigates of illegal

Did you know that it is illegal to dump materials on public land, even if you think these items may be reused by others? public land, Did you know that

Awareness and usage of resource recovery services in our area Which of the following services are you aware of or have used?

Many respondents were aware of at least some of the resource recovery services in our area, such as return and earn deposit centres, soft plastics recycl at supermarkets, and Council’s e-waste drop off day. But there was less awareness of some other services, such as clothing collections, community workshops and community sharps bins. There is opportunity for Council to do more to promote and advertise these services for our community.

on that it is illegal to dump materials Council dumping and canincidences issue ow on public land, Did you know that Council investigates of illegal dumping and can issue by others? fines to the responsible dumper?

Which of the following services are you aware of or have used? you think these items may be reused by others? fines to the responsible dumper?

5%

I wasn’t aware of this service

I'm aware of but haven't used this service

I’ve used this service

Awareness and usage of resource recovery services in our area Soft plastic recycling at supermarkets

What do our residents think about illegal dumping?

15%

Many respondents were aware of at leastReturn some ofEarn the(container resource recovery services in our area, such as return and earn deposit centres, soft plastics recyc and deposit returns) espondents are aware that it is illegal to dump materials on public land, and that Council investigates illegal dumping and can issue fines to dumpers. at supermarkets, and Council’s e-waste drop off day.

But there was less awareness of some other services, such as clothing collections, community l respondents provided positive feedback that this is currently managed well, and there were also suggestions for increased enforcement, providing E-waste drop off day workshops and community sharps bins. There is opportunity for Council to do more to promote and advertise these services for our community. on alternatives, and promotion of successful enforcement cases.

Community Recycling Stations (drop off points for mobile phones, batteries and

you know that it is illegal to dump materials on public land, even if you think these items may be reused by others?

95%

5%

15%

printer cartridges) Which of the following services are you aware of or have used?

85%

85%

Household Chemical Cleanup (chemical drop off day

Did you know that Council investigates incidences of illegal dumping and can issue I wasn’t aware of this service I'm aware of but haven't used this service fines to the responsible dumper?

Clothing Clean-up (collection of useable clothing direct from households)

I’ve used this service

Soft plastic at supermarkets Council community workshops (repair recycling café, compost workshops etc.) and Earn (container deposit returns) Community sharps (drop-offReturn bins for medical sharps provided at pharmacies)

15% 95%

Yes Yes

Yes

No

No

E-waste drop off day

0%

20%

40%

60%

80%

Community Recycling Stations (drop off points for mobile phones, batteries and printer cartridges) Are there any particular reasons that you would have liked to use one or more of the above services but were not able to?

85%

Or,Cleanup are there any changes that would make these services easier to access?

Household Chemical (chemical drop off day

Yes

No

Clothing Clean-up (collection of useable clothing direct from households) Education / promotion

Yes

No

100%

57

More and earn stationsetc.)

Council community workshops (repair café,return compost workshops

No

18

Additional soft plastic drop off

Community sharps (drop-off bins for medical sharps provided at pharmacies) t to share aboutorillegal dumping Council’s illegal dumping investigations and enforcement in our Additional e-waste drop off 16 have any ideas comments youor want to share about illegal dumping or Council’s illegal dumping investigations and enforcement in our Difficulty accessing services due to timing 0% 20% 40% 60% 80% 12 Council area?

Are there any particular reasons that you would have liked to use one or more of the you have anywant ideas or comments you want to share about illegal dumping or o you have any ideasDo or comments you to share about illegal dumping or Council’s illegalCouncil dumping investigations and enforcement in our Difficulty accessing services due to location / lack of car area?

12

Council area?

Council’s illegal dumping investigations and enforcement in our Council area?

oved enforcement / cameras

ovide / promote alternatives

Improved enforcement / cameras

Improved enforcement / cameras

Provide / promote alternatives

Provide / promote alternatives 15

Incentives for reporting (make it easy to report, promote reporting apps)

40

40

40

Education / promotion

34

34

More return and earn stations

15 13

7

ution and enforcement cases 13 Promote successful Collection of other items prosecution (shopping trolleys) and 3enforcement cases

Positive feedback

17

Additional e-waste drop off

16

Difficulty accessing services due to timing

12

Difficulty accessing services due to location / lack of car

12

Additional clothing collections

7

13

tspot location for monitoring 8 Suggestion about an illegal dumping hotspot location for monitoring 7

18

34

13

12 | Positive canadabay.nsw.gov.au feedback

57

Additional soft plastic drop off

More education Suggestion about/ansignage illegal dumping hotspot location for monitoring 13 8 More education / signage

100%

above services but were not able to?

Are there any particular reasons that clothing you would have liked to use Additional collections 7 one or more of the above services but were not able to?

Or, are there make these services Or, are any therechanges any changesthat that would would make these services easier toeasier access?to access?

More education / signage 13 ort, promote reporting apps) 15 Incentives for reporting (make it easy to report, promote reporting apps) Promote successful prosecution and enforcement cases

Positive feedback

17

8 7

Weigh in on Waste | 13

Difficult to manage materials

Attachment 1 – Online community survey

Attachment 1 – Online Community Survey

We asked respondents which materials they found most difficult manage, such as where it was difficult to find suitable waste or recycling services. For most materials identified, respondents had either not disposed of these recently, or did not find them difficult to manage, which indicates that our current waste and recycling services do a good job covering most household items.

The most commonly identified difficult materials included large pieces of cardboard and polystyrene, along with reusable furniture, indicating that Council could investigate additional services or further promote existing services for Difficult to manage materials these materials.

We asked respondents which materials they found most difficult manage, such as where it was difficult to find suitable waste or recycling services. For most materials identified, respondents had either not disposed of these recently, or did not find them difficult to manage, which indicates that our current waste How difficult is it to find recycling or disposal and recycling services do a good job covering most household items.

information or services for these materials?

The most commonly identified difficult materials included large pieces of cardboard and polystyrene, along with reusable furniture, indicating that Council could investigate additional services or further promote existing services for these materials.

How difficult is it to find recycling or disposal information or services for these materials I haven't disposed of this recently

This was not difficult to manage

This was somewhat difficult to manage

This was very difficult to manage

Total 'somewhat difficult' and 'very difficult' to manage

Oversize cardboard

37%

Oversize expanded polystyrene foam (EPS)

34%

Reusable furniture / other large household items

28%

Broken furniture / other large household items

25%

Large vegetation such as tree branches

24%

Electronic items (televisions, computers, home entertainment products etc.)

20%

Paints or empty paint tins

12%

Household chemicals & cleaning liquids

12%

Exercise equipment / outdoor equipment / pushbikes/ trampolines

11%

Gas Bottles

6%

Medical items/waste

6%

Automotive (tyres, car batteries, motor oil, etc.)

6%

Asbestos

4% 0%

14 | canadabay.nsw.gov.au

20%

40%

60%

80%

100%

Weigh in on Waste | 15

Attachment 1 – Online Community Survey

16 | canadabay.nsw.gov.au

Attachment 1 – Online Community Survey

Weigh in on Waste | 17

Attachment 1 – Online Community Survey

18 | canadabay.nsw.gov.au

Attachment 1 – Online Community Survey

Weigh in on Waste | 19

Attachment 1 – Online Community Survey

20 | canadabay.nsw.gov.au

Weigh in on Waste | 21