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CityNews October 15-21  17


Home is where Laurie’s heart is ARMED only with a credit card and one investment property, entrepreneur Laurie McDonald started Canberra Furnished Accommodation while she was on maternity leave in 2003. “Initially it was to meet a nancial need and to enable me to stay at home with Connor for longer,” she says. “It was never my intention to start a large business but now that it’s evolved I’ve become passionate about business itself – I’m fascinated by how a good business keeps going and base my own philosophy on quality, excellence, passion and balance.”

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Balance is the key for Laurie, who won ACT Business Woman of the Year in August – being able to work around raising her two young sons is the most important thing in her life, and something she has extended into the workplace. “When Bailey arrived in 2005 I knew it was time to expand, as I couldn’t cope with a newborn, a toddler and the business,” she says. “So we took on more properties, opened commercial premises and hired staff – all within eight weeks! It was a huge challenge but it has been amazing. “Making the ofce a family-friendly environment was a natural progression for me, since I started out for the same reasons,” says Laurie. “Kids are welcome in the ofce and we work around school hours for those that need it.”

DIRECTOR

Canberra Furnished Accommodation Shop 10, 55 Kembla Street, Fyshwick www.canberrafurnished.com.au Phone: 6295 0975 Email: info@canberrafurnished.com.au Laurie now owns or manages 37 properties and provides fully furnished corporate and holiday accommodation for long or short stay in residential locations across Canberra. “I love matching clients to the ideal property for their needs – even if it means asking lots of questions!” she laughs. “I see it as part of the service we provide. I’m also passionate about interior design, and creating a home away from home – somewhere that’s not as impersonal as a hotel, but doesn’t feel like someone else’s house either. “Just because you’re not at home it doesn’t mean you should be without your comforts. That’s why I include things like an espresso machine and throw rugs on the sofa for those cold Canberra nights.” Laurie’s success in balancing work and home life has led to public speaking engagements about how she does it. “I talk about juggling everything in our lives and how to keep those balls in the air,” she says. “I’ve really come to enjoy the talks and getting feedback from people who have been touched by what I’ve said and want to change their lives too.” Canberra Furnished Accommodation has just implemented online bookings. “Business is constantly changing and you have to change with it or you’ll stagnate,” says Laurie.

Laurie McDonald… “Kids are welcome in the ofce and we work around school hours for those that need it.”

Avida

aesthetic & wellness clinic canberrafurnished.com.au

18  CityNews October 15-21


Toni Goodyer

Toni Friend

MANAGER

BUSINESS DEVELOPMENT MANAGER

I HAVE been the manager at Acacia Hair for the past ve years, but I started my apprenticeship here nine years ago. This career is what not what I saw myself doing as a school leaver, but the job found me all those years ago and I would not change a thing. The interaction with different people is what I love the most. My clients range from babies to the more mature generation, which is fantastic. I guess if I did not do a great job with their hair they would not keep coming back – and they do! This business continually grows, and it has a fantastic, friendly environment – that’s why our clients love it. At the end of the day I excel at my job because I have pride in what I do and the training that Maria and June have provided me over the years has got me to where I am today.

“I LOVE getting out and about town discussing issues and concerns with businesses in the region,” says Toni Friend. “Being a part of the Canberra Business community is very important to me. Building on relationships and helping Chamber members with everyday business issues is really very rewarding in so many ways. I get to be an active partner in the success of their business which is great!” Toni is the ACT and Region Chamber of Commerce and Industry’s, business development manager with responsibility including leadership of the team’s strategic direction as well as all facets of Chamber membership. “I enjoy meeting a wide variety of people and gaining knowledge from the different businesses I talk to,” she says. Toni has gained a wide variety of experience across a range of industries which she says gives her the ability to respond to the needs of all Chamber members who come from all different sectors of the ACT business community.

Acacia Hair Shop 1 Gwydir Square, Kaleen 2617 Phone: 62413203 Email: acaciahd@eftel.net.au

Acacia Hair Shop 1 Gwydir Square, Kaleen 2617 Phone: 62413203 Email: acaciahd@eftel.net.au

ACT & Region Chamber of Commerce and Industry 12a Theisger Court, Deakin 2600 Phone: 6283 5200 Email: sam@actchamber.com.au

ACT & Region Chamber of Commerce & Industry 12a Thesiger Court, Deakin 2600 Phone: 62835248 Email: toni.friend@actchamber.com.au

Maria Garreffe

Dianne O’Hara

OWNER

GENERAL MANAGER BUSINESS DEVELOPMENT AND STRATEGY

I HAVE been part of the hairdressing industry for the past 28 years. During this time, I have seen many changes to the industry, including improvements in products, equipment and technique, which has enabled me to grow as a stylist. Hairdressing has allowed me to develop a good rapport within the community, which is why I nd every day a new challenge. As part of my personal journey, I have an increased my knowledge of the industry. I am proud to be part of Acacia Hair and have been able to watch it grow from a business into a wonderful family over the past 16 years. I hope that more of the next generation will enter the industry and enjoy the challenges that it brings.

AS part of her role as general manager of business development and strategy at ActewAGL, Dianne is involved in making the ACT and surrounding region a greener place to live. She is responsible for investigating new investment opportunities, which includes researching renewable energy generation such as solar and wind farms, infrastructure to support the introduction of electric vehicles, and other energy-saving initiatives such as smart meters and smart grids. “What I like about my role is the variety in projects, and the prospect of being involved in implementing energy-efcient solutions for Canberra and the surrounding region,” she says. Since 1993, Dianne has worked for ActewAGL and TransACT in various industrial relations, employment relations and managerial roles. ActewAGL has a number of initiatives to support its female workforce, including its own women’s network called Women in Utilities, which will be ofcially launched later this month. The network aims to encourage professional development, create network opportunities, and provide career support and advice.

ActewAGL actewagl.com.au Phone: 131493

Sam Andrewartha

Lisa Milner

EVENTS AND COMMUNICATIONS DIRECTOR

CENTRE MANAGER

SAM Andrewartha, says that her youth, yet experience, means she possess innovative thinking and problem-solving methods. “I was selected from a highly competitive eld to represent Australia in the Future Business Counterparts Program in Japan, which was attended by 48 Australians, all from different States,” she says. “This program enabled me to better understand the challenges facing Australian commerce leading into the next decade.” The Chamber represents a large segment of ACT Businesses and, Sam says, her experiences working on marketing and sponsorships have beneted her both personally and professionally. “Working with the Chamber has helped me grow. The opportunity to work for a not-for-prot organisation was also something I hold in high regard.” Sam is also the executive ofcer of the ACT Young Business Network, Australian Industry & Defence Network (Canberra), Retail Traders Association ACT Region, and the Hong Kong Australia Business Association Limited.

CENTRE manager and personal trainer Lisa believes wholeheartedly in the importance of exercise as benecial for both body and mind. “I love watching our members improve their way of life, often changing a lifetime of bad habits and increasing their tness, health and well-being – it’s inspirational,” she says. With six years in the tness industry and four years at Alive! under her belt, Lisa worked her way up to management after starting out on reception and then moving into sales. Her passion for the industry then led her to take her Certicate IV in tness training. Lisa hopes that tness will be incorporated into more people’s lives. “Too often it is pushed aside for other priorities, but surely your health should be the most important thing,” she says. Exercise is so benecial, you just have to nd the right kind for you and work out how and where to t it in.”

Alive! Health & Fitness Queanbeyan 5-9 High Street, Queanbeyan 2620 Phone: 6297 7788 Email: info@alivestudio.com.au

CityNews October 15-21  19


Alive! Health and Fitness Cnr Jerrabomberra Ave & Hindmarsh Dr, Narrabundah 2604 Phone: 62959500 Email: cathy.vardos@alivestudio. com.au

allhomes.com.au 47 Jardine Street, Kingston 2604 Phone: 6296 4814 Email: sdeirocini@allhomes.com.au

ANZ Mortgage Solutions Belconnen, Gungahlin, Inner North www.anzmobilelending.com.au Phone: 0400 131314 or 6232 9863 Email pedenk@ anzmortgagesolutions.com 20  CityNews October 15-21

Cathy Vardos

Tania Vidovic

DIRECTOR

MOBILE LEADER / DIRECTOR

CATHY founded the Alive! Health and Fitness clubs in 2004. “Health and tness was always the industry I wanted to be in,” says Cathy. “I absolutely love what I do and couldn’t imagine being anywhere else.” With 15 years in the industry, Cathy started out as a group tness instructor, teaching a couple of classes a week. She has also done membership sales. Now she is manager of operations and oversees the daily running of the club. For the future, Cathy is aiming for the continued growth and stability of the business. “I enjoy the overall management aspect of my role, as well as providing customer service and teaching classes,” she says. Cathy also oversees the stafng and rosters, and it’s a long day, with 5.30am starts and 9pm nishes – seven days a week. “I wouldn’t have it any other way,” she says. “I’m passionate about helping people reach their tness goals – I nd it very rewarding.”

CHANGING business to suit the lifestyles of many of our local residents – this is how Tania is making more convenient banking available to her many clients with ANZ Mobile Lending. Can’t get to bank? She will bring the bank to you anywhere, anytime. Tania started her career in Canberra and has worked in both the real estate and nance industry for over the past 10 years, assisting many local residents realise the ultimate dream of home ownership. She is now the owner and director of a very successful company, building a great reputation with not only her exceptional service, but her local knowledge and expertise are highly sort after. Since joining ANZ, Tania has won several awards and is currently one of the Top 5 ANZ Franchise’s in Australia. Tania prides herself in her commitment to the industry and the convenient services offered being available after hours and weekends. She is helping to create a banking solution to the needs of our community.

ANZ Mobile Lending Canberra Southside and Weston Creek Phone: 6299 2099 or 0437 131314 Email: taniac@ anzmortgagesolutions.com

Sharon Dei Rocini

Bernadette Solar

MANAGER

PROPRIETOR MANAGER

SHARON Dei Rocini may be the nancial controller in the fastpaced real estate Canberra based success story that is the property portal, allhomes, but she says she’s just a country girl at heart from Bombala (which explains her love of customers service!). “I started working in property management doing the bookkeeping and quickly realised I loved the challenge of it and loved assisting local and interstate residents nding a place to call home,” says the married mother of four, who oversees all administration and nance for the business as well as its all-important customer service programs. “It certainly is a diverse and challenging career.” Sharon says that it is her organisational skills and knowledge of real estate in Canberra that sets her apart. “There is nothing better than knowing that our customers are satised with the help we have given them,” she says. “allhomes has a strong community presence, which is really important. I also have the ability to always be positive!”

“EXPERIENCE and skill is important, but most importantly, my listening skill is my best attribute to ensuring the client gets what they want,” says Aqua Hair principal Bernadette Solar. She says that one of her major challenges in her salon is maintaining a sound knowledge of the new and current style trends. Bernadette has 30 years experience in hairdressing, following her elder sister into the industry straight from school. “In those days it was the necessity to leave school and start a trade,” she says. She grew up in various regional NSW towns before settling in Canberra where she “now enjoys her large family life.” Little wonder, then, that she lists her greatest achievement as running a business while raising ve children. And the future for her business? “I want to sustain the strong community presence Aqua Hair has gained in the Canberra community.”

Aqua Hair Shop 4, Cook Shopping Centre Phone: 6251 2103

Kylie Peden

Mikaela Jones

MOBILE LENDER/DIRECTOR

OWNER/MANAGER

CANBERRA-born mum of two, Kylie Peden has worked locally for the past 20 years and has a wealth of experience in mortgage lending, helping many families nance their home or obtain their rst investment property. With her team of ANZ mobile lenders, who service the Belconnen/Gungahlin and inner-north areas seven days a week, Kylie says she not only delivers ANZ award-winning home loans, whenever and wherever, but provides exceptional service while doing so. “If you are considering buying a home or investment property, building a new home or renovating, accessing the equity in your property for a holiday or wedding, renancing from another lender, considering xed rates, or simply wanting to consolidate debts using your equity, my team can come to see you to discuss how your home loan can work for you,” she says. Monday to Saturday they are available by appointment at ANZ Belconnen, Gungahlin and Dickson branches – or they can come to see you at home or work, evenings or weekends.

WORKING in the beauty industry for seven years, Mikaela has been with the Beauty Bar for ve years during which time she has worked to develop and grow the business. This includes keeping up to date with the latest trends and techniques. Mikaela likes to lead by example. “If there is work to be done, I will be in there helping my staff,” she says. “I love working with people, I love working with my hands and I think the power of touch is so powerful in making people feel good about themselves. “As one of the leading Dermalogica salons in Canberra, I was invited to attend an international Dermalogica conference in Turkey,” Mikaela says of her greatest achievement to date. She enjoys the challenges of meeting the changes in clients’ lifestyles and needs. “I strive to give exceptional customer service and, with the shortage of well-trained therapists, additional training is so important for our industry,” Mikaela says.

Beauty Bar Shop A08 Jamison Plaza, Macquarie 2614 Phone: 6253 4488 Email: mikaela_beautybar@hotmail. com


Bensons of Curtin Shop 9 Curtin Place Phone: 6281 4286 Email: ih.jones10@bigpond.com.au

Bentleys of Canberra Jamison Plaza, Macquarie 2614 Phone: 6251 2681 Email: Trudy@hitparade.com.au

Helen Jones

Sarah Booth

OWNER/MANAGER

OWNER

HELEN Jones brings a wealth of experience and a love of working with people to her role as owner/manager of wellestablished hair salon, Bensons of Curtin. With more than 30 years in the industry, Helen entered the profession to acquire a trade that could be utilised anywhere in the world which involved dealing with people. “Back in those days, you were encouraged to do an apprenticeship, and hairdressing seemed the better choice that suited my attributes,” she says. Helen counts among her greatest achievements her ability to build and enhance rapport and loyalty with clients, while maintaining a harmonious home life. The best attributes she contributes to her business are her personality, skills, good work ethic and a treasured ability to remember clients’ names, which adds a personal touch. “The challenge of my role is to provide each client with an experience that they are enthused about,” she says. “For the future, I look forward to maintaining and growing my client base.”

WITH more than 16 years hairdressing experience to her name, Sarah continues to grow her salon and her staff to be the best-educated and well-informed stylists they can be. Her focus is on excellent training in hands-on skills and technical knowledge in the entire industry that hairdressing encapsulates. She is also very busy with the bridal studio, which creates beautiful and unique hair and make-up for brides, their bridal parties and all formal and special occasions. Always supported by her very special family, Sarah is hoping to build an empire for her two sons to continue her dreams, and hopefully theirs, into the future. Apart from her family, her greatest achievement was becoming a nalist in the 2008 Telstra Young Business Woman of the Year Award.

Bentleys of Canberra, Garran and Bentleys Bridal Studio Shop 7, Garran Shopping Centre, Gilmore Crescent, Garran 2605 Phone: 6281 4339 Email: bentleysbridal@grapevine.com.au

Trudy Meehan

Kylie Sibraa

SALON CO-ORDINATOR

SENIOR PROPERTY MANAGER

TRUDY began hairdressing in 1993 in Kingaroy, Queensland, and went on to become a manager in one of Toowoomba’s top salons. She moved to Canberra seven years ago to take up her position as salon co-ordinator for Bentleys. “Being a very creative person with a love of fashion, hairdressing was the obvious choice for me. I love making people feel good about themselves and my work allows me to meet so many interesting people.” She’s not just one of Bentleys senior stylists, but manages the day-to-day running of the salon liaising with other owners and managers within the Bentleys group. One day, Trudy hopes to develop her skills to the point where she can join the Bentleys group with her own salon. “Until then, I want to help other team members to reach their personal and professional goals as much as I can so that everyone is able to be the best they can be.”

“MY role, as the senior property manager with Blue Property Marketing is to work closely with property owners to preserve and increase the value of their real estate investments” says Kylie. “My background has always been in the real estate industry. I started with a real estate reception job straight out of school, but discovered that I really loved the industry, especially the property management side, and have been in the industry for 13 years. “I offer all the qualities that Blue considers to be important to be part of their property management team – integrity, professionalism, honesty and, most importantly, an understanding of landlords’ requirements from their property manager. Kylie says she would like to see property management become a diploma course, as “a property manager’s work really hard and it should be recognised for its professionalism.” She is dedicated to doing the best-possible job to meet all parties’ needs and deliver friendly professional service. “Going that extra step really does make the difference!”

Blue Property Marketing 42 Mort Street Braddon, ACT Phone: 6163 8888 Email: kylie.sibraa@blueproperty.com. au

June Irving

Amanda Mutton

SALON OWNER

DIRECTOR

ONE of Canberra’s most successful salon owners, June Irving says her greatest pleasure is seeing her junior hairdressers blossom into condent, young professionals. June is one of the stalwarts in the hair and beauty industry, having 36 years’ experience of growing the Bentleys of Canberra group, all Schwarzkopf Professional salons. Over the decades, she has nurtured scores of young apprentices, many of whom have advanced within her group or have branched out on their own. “I am committed to making sure the young ones coming through the industry are well mannered, well presented and condent in what they’re doing,” she says. To keep abreast of developments in the industry, June regularly attends seminars and workshops interstate and Bentleys of Canberra travels overseas every year. Jamison Plaza: 6251 2681 June, who grew up in Cooma, began hairdressing as a Garran Shops: 6281 4339 young mum in Canberra. Beauty Bar, Jamison Plaza: 6253 4488 While her rst love is hair, she has “slipped across into the Bentleys Bridal Studio, Jamison Plaza: beauty industry” in recent years, opening The Beauty Bar and 6251 2681 Bentleys Bridal Studio in Jamison. Griffin Day Spa, Kingston: 6260 6648

Blue Property Marketing Phone: 6163 8888 Email: amanda.mutton@blueproperty. com.au

AMANDA has long experience in the real estate industry and in 2002 Amanda won the prestigious REI ACT Salesperson of the Year Award. In 2004 she reached her personal goal of opening up an agency – Blue Property Marketing Pty Ltd. Since 2004 Blue Property Marketing has gone from strength to strength and is recognised for its professionalism in property management and property sales. Amanda believes that the success of Blue has been due to having great staff that share her passion for the industry and a like-minded philosophy in customer service. Amanda says one of the keys to her personal success in real estate has been that she enjoys spending time with people; and even though it is hard work, she absolutely loves the rewards it brings her clients, both the vendors and the buyers of property. It is generally a win-win situation for both parties and that brings her a lot of joy.

CityNews October 15-21  21


Blaze Hair Culture Shop AO2 Jamison Centre, Macquarie 2614 Phone: 6162 2855 Email: jess.mcauley@hotmail.com

Bobbi Cook Behaviour Management and Counselling Cook Shopping Centre, Cook Place, Cook 2614 www.bcbm.com.au Phone: 62533116 Email: admin@bcbm.com.au

Brazilian Buttery Level 1, 23 Garema Place, Civic Phone: 6247 6000 Email: canberracity@brazilianbutterfly. com 22  CityNews October 15-21

Jessica McAuley

Tania Lee West

OWNER

SENIOR ACCOUNT DIRECTOR

JESS started her career in hairdressing in Canberra in 2003 and says she is now realising her ambition of becoming a force in the Canberra hairdressing scene! “As the owner of the vibrant new hair salon Blaze Hair Culture in Jamison, we provide a new and exciting atmosphere for our steadily expanding client base.” "I work with a team of highly skilled professionals specialising in all aspects of the profession from styling to colouring. The satisfaction of working together to provide our clients with a superior service is very rewarding for me.” Jess and her team have hit the ground running since opening in February and take pride in the fact that Blaze’s clientele is continuing to grow every week. “New clients are coming to us and quickly returning for their next appointment – which tells us we are heading in the right direction!” Jess says she hopes to become the “hairdresser of choice” for many Canberrans in the future.

TANIA is a senior account director for CA Pty Ltd, one of the world’s largest IT management software providers, delivering software and expertise that unies and simplies complex IT environments. Her career started in the legal sector before she moved into IT. She has a BA in communications and management. “IT is exciting. There are always new emerging technologies and frameworks that mean the industry is constantly on the move,” she says. Six-time CA Club member – a prestigious worldwide award – and one of CA’s top performers over the last nine years, Tania’s role is to manage and facilitate all engagement within client accounts. She is responsible for strategy and its execution, as well as being responsible for articulating the company’s business prole with senior Government clients. For the future, Tania says she would like to see a closer alignment between ICT providers and clients to drive key business outcomes and enable government to deliver a better service. “I’d also love to see more women in the industry in a similar role.”

CA Pty Ltd 10 National Circuit, Barton 2600 Phone: 6253 6100 Email: tania.west@ca.com

Bobbi Cook

Kylie-Ann Petroni

SENIOR THERAPIST

MANGING DIRECTOR

CHILD, youth and family behaviour therapist and counsellor Bobbi Cook has worked with children and families in one form or another for last 20 years and has been in private practice for last ve years. A clinical counsellor, mother to ve and grandmother to eight, Bobbi strives to provide sensible “solution focused”, family friendly support, skill development and counselling services by supporting normal, average families in a practical way to develop skills for parenting “I have a son with additional needs and challenges and don’t want families to go through what I went through,” she says, “not knowing if things were normal or not and needing good, sensible, practical ideas and strategies to be more effective as a parent and meaningful ongoing and consistent support and skill development for my son. She was awarded the 2009 Chamber of Women in business Outstanding Community Spirit Award for work with siblings of children with autism and the 2008 Australian Counselling Association National Award for Outstanding Contribution to Advancement of the Counselling Profession in Australia.

FROM building and construction projects to setting up export markets in South East Asia, Kylie-Ann says she has always had a design element associated with her working life. “I have always been drawn to working with companies that would allow for creativity and design, albeit in very different industries,” she says. “Being a mum and a business owner sometimes proves to be a little frustrating in terms of people assuming that you are doing this as a hobby rather than a real ‘grown up’ business.” Cackleberry Kids, which turns three in March, designs and manufactures Australian made children’s garments and evolved to cater for a gap in the market – stylish boys clothing. “Our goals are to continue the growth of label and brand throughout Australia and overseas,” says Kylie-Ann, who hopes next to open an outlet in Japan. Cackleberry Kids was a nalist in the ACT Chief Minister’s Export Awards for 2009.

Cackleberry Kids PO BOX 1006, Fyshwick 2609 Phone: 62392484 Email: kylie@cackleberrykids.com

Jacqui Mortensen

Jenny Tiffen

OWNER / FRANCHISEE

FOUNDER

WAXING was always beauty therapist Jacqui’s favourite treatment, so when the opportunity arose to purchase a Brazilian Buttery franchise, she took it. “Beauty is my passion,” she says. “I love the instant results hair removal gives and making people feel condent about their appearance.” Starting out in the industry at 17, Jacqui took a break and completed a commerce degree in accounting before opening her rst Brazilian Buttery salon with her husband in Melbourne in 2005. They now have three salons – two in Melbourne and one in Canberra. Brazilian Buttery was established after identifying a gap in the beauty industry – the need for a professional, fresh, and progressive waxing salon specialising in a niche market. Jacqui is responsible for the day-to-day running of the salon and training the therapists to maintain a high standard. “I hope that Brazilian Buttery continues to grow nationally – and internationally – as a chain,” she says. “I’d also like to expand the number of outlets in Canberra.”

AFTER two pregnancies, Jenny Tiffen was keen to get back into shape and socialise with other Canberra mums – but where? She identied a gap in the market, as there was no opportunity for a mother to exercise during the day with other mums and bring the children along. “I joined forces with Marty Porter to grow the business to where it is today,” she says. “We train the majority of sessions and also employ two personal trainers as well as nannies to entertain the babes of FitMums.” Two sessions a week are held in Brand Depot’s shopping mall and, now that the warm weather has returned, sessions are held by Lake Burley Grifn. “We recently launched FitMums safe and fun pregnancy exercise sessions as well as a skin-care line allowing other stay-at-home mums to operate a small business. “We are constantly running promotions that combine parent and children activities ensuring the post-natal woman feels fantastic about herself!”

Canberra FitMums www.fitmums.biz Phone: 0411 112 464 Email: jenny@fitmums.biz


ckimage 50 Jansz Crescent, Griffith 2603 Phone: 0412 628620 Email: carol@ckimage.com.au

Clarity Communications Australia Phone: 6282 0578 Mobile: 0414 295857 Email: clarity@claritycomms.com.au

Clear Complexions Clinic Unit 11, 100 Eastern Valley Way, Belconnen Phone: 6251 8889 Unit 1/43 Comrie St Wanniassa Phone: 6231 0003 Email: info@clearcomplexions.com.au

Carol Mitchell

Kylie Murdoch

MANAGING DIRECTOR

SALES MANAGER

BREAKING barriers, increasing condence and creating memorable impressions is just the start. Carol helps people feel positive about the way they present themselves, providing the tools to give them an edge in a competitive world. The image industry has always been a major part of Carol’s life with more than 25 years’ experience from a beginning; as an international model, fashion designer, make-up artist and artistic designer, Carol has all the qualications to assist with the creation of a remarkable First Impression. Your image is one area over which you have total control. However, it is important to remember you are not the judge of your own rst impression. After spending time with Carol you will understand how you can change your life forever with your attitude, your appearance and your presence. Carol can help you build an image that is right for you and you will be guaranteed an enjoyable experience while achieving your goals.

KYLIE Murdoch, Cliftons ACT sales manager, has been part of the professional development and corporate training environment with Cliftons for the past ve years. “Cliftons provides the perfect venue solutions for forwardthinking companies who are looking to develop, retain and motivate staff,” says Kylie. “Whether you're after a computer-training facility; a large, cocktail-style functions space; a conference room or a place away from the ofce for a team building or strategic-planning day, Cliftons can help, leaving you to focus on your core business objectives.” Boasting more than 200 training rooms spanning 10 locations across Australia, NZ, Hong Kong, and Singapore, and a network of afliate venues throughout regional Australia and the world, Kylie says that Cliftons has become an integral part of many companies' engagement and training programs. “I can assist Federal and State Government, and Canberra organisations streamline their training and meeting programs to maximise efciency and value – and in today’s business environment that’s really very important.”

Cliftons Level 2, 10 Moore Street, Civic 2600 Phone: 6122 0968 Email: kylie.murdoch@cliftons.com

Wendy Johnson

Deborah Webb

BUSINESS OWNER

BUSINESS PARTNER/OWNER

“In language, clarity is everything.” It is an ancient saying that holds true today, says Wendy Johnson, owner of Clarity Communications Australia, an award-winning advertising/PR company with a strong writing-editing arm. Wendy believes so much in this Confucius saying she created a course to teach business how to write clearly and to aim content at the reader. “In business the reader is often your source of income,” says Wendy. “Yet many businesses overwrite to ‘impress not express’. They force readers to plough through unclear text for meaning.” The highly-successful course includes practical tips to show business people – junior to senior – how to strengthen their written communication skills. It can be as short as three hours and has been taught within the public and private sectors here and internationally. “Good writing adds to the bottom line,” says Wendy, “but confusing material, whether it’s an email, letter or report, is not worth the paper it’s written on.”

OWNER and stylist Deborah specialises in hair carving, which she does freehand with a cut-throat razor. “I love being able to create new looks and use my artistic air,” she says. Her role is to keep the salon running smoothly, which she does by taking the time to look after her clients and her staff. “Dealing with the different personalities and demands that crop up in any given day is a challenge,” she says. Deborah grew up in Berry, NSW, and starting hairdressing at the age of 15 before moving to Wollongong for a few years. “I came to Canberra for the opportunities and worked in several salons before opening Coco’s, my rst business,” she says. “I love the fun, friendly atmosphere and meeting new people. “I have a vibrant personality, good communication skills and dedicated to meeting clients’ needs.” With 13 years in hairdressing, Deborah also loves keeping up with the latest trends and fashions in the industry.

Coco’s Hair Shop 4 Watson shops, Watson 2602 Phone: 6241 1510 Email: cocos@eftel.net.au

Suzie Hoitink

Donna Reynolds

OWNER

MARKETING MANAGER

HAVING battled skin issues herself and nding very little help available, Suzie opened the Clear Complexions Clinic to ll a niche between cosmetic surgeons and beauticians. Owner of clinics in Belconnen and Tuggeranong, Suzie consults and treats clients every day in both clinics to maintain constant contact. “I want my clients to receive the highest standard of care possible,” she says. Registered nurse Suzie opened the rst clinic in 2005, with a focus on helping clients with all manner of skin conditions. The clinics offer medical-grade treatments performed by skilled nurses. With 13 years in various nursing roles, Suzie regularly speaks at conferences about the effectiveness of light-based treatments. She has also appeared on “Today Tonight” and featured in “Harpers Bazaar” and “Vouge” magazines. For the future, Suzie would love to see a higher degree of regulation to protect the client from unsafe practices and ineffective treatments. Suzie is available to clients, both new and existing, for consultations and advice.

“The responsibility for marketing Connexxion Business Solutions is a role that I really enjoy. Connexxion is about connecting people with technology solutions and achieving a positive outcome based on a trusted relationship,” says Donna. “I arrived at Connexxion in 2007 after 12 years in cosmetics sales and marketing ready for a new challenge. The company had been steadily growing as APA Management Systems and was at a point where it was keen to achieve the vision of becoming a large IT provider. “It has been rewarding to see that vision take shape and work to build the brand. “There are a number of new offerings including nance and HR systems that we are currently exploring, so the future is bright and the challenges for me are really exciting.” Donna says that Connexxion focuses on acting as a trusted adviser in every situation. “The IT industry is a dynamic one and I take pleasure in working with great customers and as part of the talented Connexxion team.”

Connexxion Business Solutions Level 5, 28 University Avenue, Canberra 2600 Phone: 6262 6288 Email: donna.reynolds@connexxion. com.au

CityNews October 15-21  23


Jessica Sciannimanica

Christina Triston-Rattay

OFFICE MANAGER

Cosmorex Coffee 47 Kembla Street, Fyshwick Phone: 6280 7511 Email: contact@cosmorexcoffee. com.au

Cosmorex Coffee Pty Ltd 47 Kembla Street, Fyshwick 2609 Phone: 6280 7511 Email: contact@cosmorexcoffee.com

Contours de Femme Endermologie Clinic Manuka Upstairs Style Arcade, Palmerston Lane, Manuka 2603 Phone: 62958848 Email: contact@ contoursdefemme.com.au 24  CityNews October 15-21

BEING a part of the family business means a lot to Jessica, who entered the coffee industry so she could work alongside her parents. “Although my background is in sports management and retail, I could see the benets my degree could have for the company,” she says. Jessica started working casually in the warehouse and worked her way through sales to the position of ofce manager. “I’ve only been in my current role for 18 months, but the business has always been part of my life.” Seeing her family’s hard work pay off is incredibly rewarding, says Jessica. “We might not always agree on the best course of action in some circumstances, but when we work together, we always achieve the best result.” With her new ideas and a fresh outlook, Jessica oversees the daily operations of the business and deals with nances. “Eventually, I’d like to take on new challenges within Cosmorex and see the business expand – hopefully, internationally.”

ENDERMOLOGIST

Contours de Femme Upstairs, Style Arcade, Franklin Street, Manuka 2603 Phone: 6295 8848 Email: contact@contoursdefemme. com.au

CHRISTINA is a specialist in Endermologie and Regen Pro treatments for weight loss, anti-aging and overall wellness. “I have always had a keen interest in beauty and fashion. I enjoy helping people look and feel their best,” she says. “The non-invasive approach to beauty really interests me. I feel it's the way of the future in beauty. More and more men and women are opting for this approach over surgery. “Unlike surgery, our approach is about overall wellbeing and permanent lifestyle change in parallel to treatments.” A graduate of the London College of Fashion, she started her career working in the hair and beauty industry in London before a spell in Europe working in fashion. “I took a break to raise a family of three wonderful children and recently restarted my career in Canberra. I feel quite privileged to be working with professional women in the clinic. I'm working with and being trained by the best in the industry,” she says.

Anne Sciannimanica

Rosana McLeod

DIRECTOR

OWNER

EVEN though she has been in the family business for nearly 25 years, Anne Sciannimanica still see’s Cosmorex Coffee as an evolving organisation with a staff of 15 and plans to take on more. “We are still very much a work-in-progress as I am continuously rening, adding and changing the work spaces and procedures,” she says. “Nowadays, I am much more in a planning and operational role; forging the direction of the company.” Anne rates the successful development of Cosmorex’s new Fyshwick premises and direction of the business as her biggest business feather-in-her-cap. “I haven’t done this alone; it was a great team effort,” she says. Her passionate work ethic combined with a love of coffee, means she’s able to impart a wealth of knowledge to staff and loves training enthusiastic young professionals wanting a career in the coffee industry. “I want to continue to motivate our fantastic staff and to keep the motor going with new ideas and directions,” she says.

JUGGLING a family with two children and the demands of a business means that Rosana McLeod has to live by the company's motto of “organise your life”! She has been with Creative by Design, a national wardrobe and home ofce design company, for 18 years, starting out as a wardrobe designer and says her business success is due to her commitment, belief in her product and love of managing her team of brilliant designers “Creative by Design was the original Creative Wardrobe Company and has been serving Canberra for more than 21 years,” she says. “Having the time to bring order to our busy lives is the issue and Creative by Design has time-saving storage solutions for every room of your home with specialised, custom-made; wardrobes, home ofces, doors and storage furniture.” Rosana, who has won the company’s sales manager of the year and franchise of the year awards, had to educate herself in the technicalities of manufacturing and installation, getting involved in all aspects of the business, including the more male-dominated production process.

Creative By Design 175 Gilmore Road, Queanbeyan 2620 Phone: 62842759 Email: rosana.mcleod@ creativebydesign.com.au

Jayne Armstrong

Julie McPhail

OWNER / CLINICIAN

DIRECTOR

JAYNE Armstrong started out with a local cosmetic surgeon, where she practised non-invasive, non-surgical procedures with a medical approach to anti-ageing for health and wellbeing. Now she has her own clinic. “The trend now is towards more non-invasive, non-surgical procedures and, as a result, the future for Contours de Femme is very exciting,” she says. “We’re now celebrating our fourth year in business with a staff of four professional women, highly skilled in their chosen elds,” she says. “I work predominately with women and my dedication and passion is wanting to make a difference. “Being a results-driven clinic, the importance of wordof-mouth and the relationships formed with our patients contribute to the success of our busy practice. To be able to help them achieve their desired results is the most rewarding and satisfying job of all. "I've always viewed my practice as having a guest in my little French boutique every hour, a beautiful reason to get up every day".

WHEN Julie arrived back in Canberra in the early ‘80s after living overseas, she noticed a gap in the furniture market for European and American trends. “I enjoy offering unusual pieces which make people smile and keeps them coming back year after year,” she says. “We also do special order requests and nd unusual items for customers. Our staff give personal attention to our customers and have a relaxed approach.” Julie’s 25-year background in interior design makes her ideally placed to buy in all styles of furniture and decorator pieces, particularly lamps, prints and Asian feature pieces. Challenges include keeping the balance of the stock right to appeal to all tastes. “I’m proud to still be running a successful business after so many years and in this current nancial market,” she says. “We’re grateful to our loyal customers – I hope and expect we will continue to contribute to the community and maintain our excellent reputation for style, value and service.”

Decor Living Furniture 134 Gladstone St Fyshwick Phone: 6280 7798 Email: decorliving@webone.com.au


Dynamic Studios Upper Level Unit 5/23 Essington Street, Mitchell Phone: 6262 3222 Email: admin@dynamicstudios.com.au

EBA Lawyers 122 Monaro Street, Queanbeyan Phone: 6128 1200 Email: jessica.barker@ ebalawyers.com.au

EBA Lawyers 17-21 University Avenue, Canberra Phone: 6206 1300 Email: claire.grogan@ ebalawyers.com.au

Nicole Georgiou

Deborah Olde

FOUNDER/DIRECTOR

OWNER / MANAGER

NICOLE has been dancing since she was four years old, training in all styles including tap, jazz, ballet, contemporary, ballet, lyrical, latin, hip hop, street funk and many more. “This business has been a dream of mine since I was a child,” she says. “I feel I was born to dance and run a business which would change peoples lives, teach people to follow their heart and live a life with passion.” Starting the business more than 16 years ago when she was 18, Telstra Young Business Woman of the Year 2005 Nicole runs everything from nance and marketing to training and teaching. Dynamic Studios is Canberra's only dance, performing arts, tness and wellbeing centre, which caters for ages 18 months to adults, and is home to Canberra's only performing arts troupe, the Dynamic Dancers, who have just returned from performing in Paris, London and California. “My aim is to show women that goals are achievable through dedication, persistence and believing in yourself, your passion and your dreams,” she says.

DEBORAH did her beauty therapy training at the NT University. “I have always had an interest in skin care, make-up and making people feel good about themselves,” she says. “I love what I do.” She takes understandable pride at owning her own busy beauty salon in Queanbeyan after working from home for ve years. “My rst encounter with the beauty industry was with an Ella Bache salon in Darwin, then to Canberra, where I had the opportunity to established a beauty business in the city within a hairdressing salon,” she says. “I moved the business to my home in Jerrabomberra, where it operated for ve years before I bought and revamped an established salon in Queanbeyan.” She sees management, training and leadership as important drivers to growing her staff and the business and sets her personal goal as continuing to grow and expand the business. Her professional objectives are to see better regulation and an improvement to the general standard of the profession.

Elements Face and Body Shop 24 City Link Plaza Morisset Street, Queanbeyan 2620 Phone: 6298 1226 Email: info@elementsfaceandbody. com.au

Jessica Barker

Julie Ford

SOLICITOR

FINANCIAL PLANNER

A DESIRE to help people resolve their legal problems, to explore interesting issues and problems in the law, and to keep her brain active and challenged were Jessica Barker’s motivations for becoming a solicitor. Growing up in regional NSW, Jessica graduated with a double degree in arts law from the University of Wollongong in 2007. Completing a graduate diploma in legal practice at ANU while working full-time with EBA Lawyers, she was admitted as a solicitor in June, 2008. Jessica practices in the areas of litigation and criminal law. “I pride myself in consistently demonstrating an approachable and understanding attitude,” she says. In the future, Jessica hopes to see more opportunities for training solicitors in “bedside manner”. Also, more efcient and improved systems Australia-wide for Legal Aid so that legal representation can be available to all people, regardless of their circumstances.

“THIS is a family business that my father has been involved in for over 40 years,” says a proud Julie. “As I grew up I was taught the value of money management and what you can achieve no matter the size of your base income. “The most satisfying aspect of this profession is helping people realise their life’s goals, being it from paying off their credit card debt to their creating a diversied investment portfolio – or even just being able to afford that family holiday they always wanted to take!” Julie is a born-and-bred local and she and her husband are the proud parents of a beautiful year-old daughter. As a Certied Financial Planner, she says that her ability to understand people’s needs and then devise the right strategy to help them is her greatest asset. “Perhaps even more important than being able to devise a clever nancial strategy, is to be able to explain it to clients in an easy-to-understand way.”

Financial Wisdom Phone: 62862 2042 Email: julie@fordandford.com

Authorised representative of Financial Wisdom ABN 70 006 646 108 AFSL No. 231138

Claire Grogan

Amanda Pulford

LAWYER

DIRECTOR

“FAMILY Law can be a highly emotional area of the law, requiring patience and understanding,” says Claire Grogan, an associate at EBA Lawyers. Claire’s main practice is family law in both the Commonwealth and State jurisdictions. Her work includes property applications, children’s matters, divorce, and care matters. In addition to acting for husbands, fathers, mothers and wives, she acts for grandparents, aunts and uncles and is also an independent children’s lawyer/child representative. Claire has a thorough knowledge of family law and an excellent record of achieving good results. A particularly good communicator, she is able to empathise in order to properly understand the needs of her clients. She has Law and Commerce degrees from ANU, a Graduate Diploma in Legal Practice, and a Master of Laws. Her postgraduate studies have been in law and alternative dispute resolution. Claire has also undertaken interdisciplinary team collaborative training.

FITSISTAS Director Amanda Pulford is excited to have been recently nominated as an ACT nalist in the Fitness Industry Awards of Excellence for 2009. If successful she will have the opportunity to compete nationally. Her 20 years’ experience in the tness industry – including competitive body building, a passion for women’s tness and a love of marketing – has led Amanda to open the only pole studio to employ registered tness professionals. As a member of the Regional Council for Fitness Australia, Amanda understands the importance of providing a professional service to her customers in a safe environment, while still delivering a fun and challenging exercise. Focusing on tness and strength, her Powapole™ Fitness Classes are enjoyed by women aged 18 to 60-years-old and of all different tness levels. “It’s such a positive environment to be in; to help to bring out the physical best in someone is so rewarding,” she says.

FitSistas Pole & Fitness Studio 2/21 Lonsdale Street, Braddon 2612 Phone: 6248 5999 Email: info@fitsistas.com.au

CityNews October 15-21  25


Gail Freeman & Co Pty Ltd 9/71 Leichardt Street, Kingston 2604 Phone: 6295 2844

Genesis Relationship Consultancy Suite 9/108 Bunda Street, Civic 2602 Phone: 6262 9622 Email: genesis3@iimetro.com.au

Giorgio’s Hair & Beauty Shop 7, Kippax Fair, Hardwick Crescent, Holt 2615 Phone: 62548605

26  CityNews October 15-21

Gail Freeman

Tehmi Mukadam

CHARTERED ACCOUNTANT, FINANCIAL PLANNER

REAL ESTATE CONSULTANT

GAIL loves helping people sort out their business and nances, helping them to walk away with a more robust business than they had before. “In Australia, we’ve weathered the recent economic downturn pretty well, but it has been an interesting time nonetheless,” says Gail. “My job requires a different perspective now. A couple of years ago people were condent that whatever they invested in would go up, but now they’re more wary. That’s probably a good thing!” Gail says she genuinely loves working in this eld and is passionate about accountancy. “I gain so much excitement exploring the endless possibilities out there for people around their money,” she says. “It allows me to make a difference.” In her free time, Gail does a lot of work with Rotary, having taken on the role of district treasurer, organising conferences and recently travelling to the UK for the Rotary International Convention. She also loves spending time with her family, theatre, ballroom dancing and walking.

Tehmi Mukadam says she loves dealing with people and property. “I was a property investor long before I started my career and believe in the long-term wealth that property can produce” says Tehmi. “It gives me great pleasure to help people nd a home of their own – the delight and excitement they share are a source of pure joy for me.” Having a focus on customer service, Tehmi believes in dealing with all people with dignity, honesty and a smile! “I am a better listener than a speaker and strive to deliver what our buyers and sellers really want”, says Tehmi. “I see our fair city of Canberra growing in leaps and bounds and property growing along with it. In my opinion, the current legislation sets a road map for ethical business practices and encourages professionalism. The business is now becoming more and more appealing to women as its becoming more family friendly.”

Independent Property Group Mobile: 0421 279152 Email: tnm@independent.com.au

Lara Medway

Lilian Griffin

MANAGING DIRECTOR

SALES CONSULTANT

LOOKING for love can be tough, but Lara provides a personal dating service at Genesis that is guaranteed to be safe, simple and condential. “Meeting every client face-to-face helps eliminate the uncertainties of internet dating websites,” she says. “I make sure we only introduce genuine single, divorced, separated and widowed people to each other for friendship and romance.” With a background in psychology and counselling, Lara deals with the highs and lows of people’s emotions on a daily basis, and says it’s one of the most challenging and rewarding experiences in her career. “There can be tough times when things go wrong, particularly if there are children involved,” she says. “But I’m proud to say we have personally introduced thousands of happy couples who are now either married or in long-term de facto relationships,” she says. “This is due to our ongoing client/consultant relationships, and successfully managing a client base of thousands of people. It’s a great achievement in itself!”

LILIAN Grifn is a highly motivated person. Originally from Queensland, her parents and a brother are all in real estate and she knew that she, too, would like to make this her career. “I remember as a kid going out with my dad in Townsville, showing people through houses and him teaching me how to give a good handshake. His favourite saying was, ‘If you’re going to do something, do it properly the rst time’ which is something that I have tried to achieve through life,” she says. Combined with her condence and honesty, this attitude makes her an easy person to be around. She chose Independent Property Group for her career because of their commitment to personal development and training, backed with their great reputation. Lilian knows this is her career for life and strives to constantly learn and reach her goals, hoping to one day become a motivational speaker at one of the many real estate seminars across Australia.

Independent Property Group GPO Box 1539, Civic 2601 Phone: 6209 7742 Mobile: 0418 170 904 Email: lgn@independent.com.au

Patricia Giorgio

Lesley Richards

BUSINESS OWNER & MANAGER

MANAGING DIRECTOR

PATRICIA is a hairdresser of many years’ experience and says her passion and enthusiasm is always reected in her dealings with her seven staff members and clients. "I have a passion for being around people and it gives me great pleasure to transform a person’s look,” she says. “Team support and honesty play an important role in my business: We keep our staff aware of new fashions, styles, colours and that, in turn, motivates them to pass this knowledge on to their clients. “Training is also important in my salon, we are constantly attending courses and learning about new fashions and trends from around the world. We travel interstate for courses and seminars.” Staff member Stella Voudouris won the CIT 2009 Norris Hair & Beauty award. Of Greek background, Patricia was born in Canberra, and has been married to Steve for 21 years. They have three teenage boys: Tony, James and Daniel. Patricia enjoys running a successful business and balancing quality time with family, friends and travelling.

ESTABLISHED in 1994, Interaction Consulting Group has grown from a small home ofce to a business with 12 permanent staff – and a growing professional reputation. Managing director Lesley Richards purchased the Phillipbased boutique management consulting rm in 2007 and since then has continued to build on the company’s niche – working in partnership with the public sector to help provide organisations with the tools to build the capacity of their people and business through a range of services and products. “We cover a range of areas including team building, development programs, individual coaching, business planning and strategic advice,” she says. “For years Interaction has worked primarily with clients in the Australian Public Service, but in recent times we have been excited to work increasingly with the ACT Government.” Lesley is passionate about Interaction and she and her team strive to make a difference for all clients: one individual, one team, one organisation at a time.

Interaction Consulting Group 4/71 Dundas Court, Phillip 2606 Phone: 9282 8111 Email: lesley.richards@ interactionconsulting.com.au


ISIS Fertility Suite 1, 9 Sydney Avenue, Barton, ACT 2600 Phone: 6175 9000 Email: info@isisfertility.com.au

Jindii EcoSpa 20 Jindabyne Street, Duffy 2612 Phone: 6257 8777 Email: relax@jindii.com.au

Kerri Dickman & Co PO Box 1356, Tuggeranong 2901 Phone: 6295 3733 Email: admin@dickmans.biz

Jeanette Dyer

Kerri Dickman

BUSINESS MANAGER

OWNER

WHEN Jeanette was two, she started up a shoe shop – by lining up her mum’s shoes and trying to sell them back to her! Her business acumen hasn’t diminished since then. “I’ve always had a passion for customer service, implementing new processes and solving problems,” she says. Three years ago she started Bundles 3D/4D Ultrasound, and a year ago approached ISIS fertility specialist Dr Nicole Sides and offered to set up and run the business for her. “I wanted to be involved because this business makes a difference in peoples’ lives,” she says. “Six weeks later, I was thrown in the deep end!” Jeanette focuses on the day-to-day running of ISIS including HR, marketing, nance and quality assurance. She says that balancing the needs of the company, stakeholders and patients is a challenge, but a positive one. “Every time I hit a challenging point in my day, I think of it as experience for the future,” she says.

KERRI’S accounting rm specialises in working with small business, individuals and not-for-prots. “I love to work for small businesses without their own inhouse accountant to help them reap all the benets of being in business,” she says. With 20 years experience in public practice and 10 years in her own rm, Kerri is passionate about accounting. “It’s a dynamic industry which is constantly evolving,” she says. “It means no business can stand still, even if they don’t want to grow or are happy with where they are now.” Kerri says she enjoys building relationships such that her clients think of her as their business partner, not as an outside or external advisor. “This includes community organisations where good governance will help them achieve more,” she says. “I love what I do and want to keep working with my clients so their accounting function is integral to the success of their business or organisation and not a compliance burden.”

Kerri Dickman & Co PO Box 1356, Tuggeranong 2901 Phone: 6296 3733 Email: admin@dickmans.biz

Bianca Prichard

Kylie Watson

OWNER

MANAGING DIRECTOR

A LIFELONG interest in health and wellbeing lead massage therapist Bianca Prichard to open her rst day spa, Floressence Day Spa, six years ago. After enjoying much success with Floressence, including winning New Spa of the Year and Spa Manager of the Year in the 2008 Li'Tya “Spirit of Spa” Awards, Bianca is now the owner and director of Jindii EcoSpa. Jindii is a new-concept day spa that is setting a precedent for healthier, “greener” practices in the industry. "Jindii grew very naturally out of Floressence, but I felt I wanted to do more," she says. "I believe it's illogical to offer wellness therapies that are harmful to the environment. How can we be 'well' if our planet is not?" Bianca's sense of responsibility and respect when it comes to environmental issues has become central to the services at Jindii. She hopes to set the example that you CAN make a difference if you simply choose to take action.

WITH a love of fashion jewellery, Kylie found it frustrating to have her favourite pieces broken all the time by her baby and her toddler pulling on them, as well as from everyday wear. She saw a gap in the market for fashion necklaces, bangles and rings that have sassy designs, but are also comfortable and resilient enough for everyday wear. Kylie forged ahead and set up La Bella Creations as an online boutique that retails affordable, funky, strong and dependable fashion jewellery to entice and tempt all women. The jewellery is designed by Kylie and tested before it is retailed for durability, practicality, comfort and gorgeousness! The unique Modern Mumma range also includes tug-proof breastfeeding and teething necklaces. La Bella is a family business with four-year-old Lakeisha helping with the wrapping of orders and Bella (one) being chief tug tester. La Bella recently won the 2009 Chamber of Women in Business Best New Business Award.

La Bella Creations PO Box 7018 Watson www.labellacreations.com.au Phone: 6162 1121 Email: info@labellacreations.com.au

Marguerite Stewart

Kylie McPaul

TAXATION MANAGER

SALON MANAGER

MARGUERITE has been preparing personal income tax returns for the past 25 years, specialising in salary earners and small businesses, many with rental properties, investments – and helping those who forgot in prior years. “I enjoy the challenges presented by an ever-changing tax world,” she says. “I know many people feel overwhelmed by tax, whether it’s personal or business. I see my role as one to help others understand their tax affairs and therefore feel more comfortable. “It takes time to address the issues and to guide these clients into a better understanding of the tax system.” Honesty, integrity and openness are important to Marguerite. “In an industry that is ever changing, the relationships I have with my clients are an achievement,” she says. She says she enjoys helping people who have a fear of the tax system, or who have had a bad experience concerning tax advice, and also nds it rewarding to mentor less experienced staff.

AS the instore manager for the La Bimbi city salon, Kylie is responsible for the day-to-day ow of clients through the business. “I try to ensure that each and every guest we have at La Bimbi is treated in accordance with our wonderful philosophical approach: Love hair, love fashion, love music! Could there be any better profession?” Kylie says that she also enjoys mentoring the younger stylists and colourists through the provision of on-going in-house and external training. “I like to think that I am helping to provide a career path for young and aspiring people to show off their talents,” she says. “The salons are fantastic to work in – they provide products which are cutting edge and that lead the world in environmental sustainability, something close to my heart. The training is second-to-none and, importantly, the people are great to work with. “The best thing is that everyone has fun and is exceptional in what they do,” she enthuses.

La Bimbi Salons 12 Kendall Lane, New Acton Canberra City 2601 www.labimbi.com.au Phone: 6239 6153 Email: info@labimbi.com.au

CityNews October 15-21  27


Lil' Blossom – Boutique Florist & Events Ground Floor, Cinema Centre Building, 29 Bunda Street, Civic Phone: 6162 1780 Email: info@lilblossom.com.au

Lily Rimanic Real Estate PO Box 3131 Manuka, ACT 2603 Phone: 0418 263 040 Email: lily.rimanic@actwide.com.au

Maria Selleck Properties 30 Bougainville Street, Manuka Mobile: 0417 258803 Email: maria.selleck@mariaselleck. com.au 28  CityNews October 15-21

Adi Watters

Tracy Hayes

MANAGER / OWNER

MANAGER

ADI loves creating displays and has always had a passion for owers and plants, as well as all aspects of design. “I am inspired by creating displays that have only a momentary beauty,” she says. Having completed her training under Edwina Wagland, founder of Prickles, Adi drew from that her own unique style. Now, with her own business, which she has realised her greatest achievement. “Putting your concept – essentially yourself – out there and watching the response is the most terrifying part of it,” she says. “Every time I hear someone compliment Lil’ Blossom, that’s growth, and that makes me smile – it’s lil' achievements every day.” Building a recognisable brand is currently a priority for Adi, but she does have future plans. “Eventually I’d love to incorporate event co-ordination or branch out into small-scale landscape design – they’re two little passions of mine. “I like to live by Confucius’ ideal that if you choose a job you love, you’ll never work a day in your life.”

THERE is nothing ‘Hazy’ about this young female professional! Tracy Hayes is an inspiration to all chartered accountants and young female professionals. Commencing with Maxim in 2004, Tracy has become one of the signicant links in Maxim’s business services team. “I love the young, vibrant culture at Maxim, and the fact that I get to experience working on a whole range of business services, not just tax accounting,” she says. Tracy’s specialisation in property and property-related service clients has allowed her to develop a strong knowledge base of these industries. Her expertise and technical knowledge in these areas has enabled her to highlight issues and to provide clear solutions to many of Canberra’s elite businesses in managing their taxation obligations. By leading the way with her insights, professionalism and personality, Tracy is a valuable and respected part of the Maxim team. Her input has aided Maxim in being as a serious player to stay ahead of their game.

Maxim Chartered Accountants PO Box 4259, Manuka Phone: 6295 8744 Email: info@maximca.com.au

Lily Rimanic

Jo O'Sullivan

BUSINESS OWNER

COMMUNITY BANKING MANAGER

ALWAYS the quiet achiever, Lily Rimanic is Canberra’s property sales specialist. Investors requiring property management services are referred to independent experts in that eld; to people who, like Lily, would rather excel in one area than provide average service in two. Her clients applaud the difference: “We chose Lily as our agent for a number of reasons: we were referred by a trusted friend; she wasn't part of a large organisation; we appreciated her prompt response to our initial call; we liked her condence,” said J & C Gilmour. “From the outset, her honesty and competence led us to trust her totally with our affairs. We truly appreciated her intelligent approach, especially to technical issues that arose, and the time she took to deal with them. “We were impressed with her positive attitude under the most trying conditions, the care she took to keep us informed, her courteous and honest dealings with all parties, her decisiveness and her advice. We've now successfully completed our business dealings, but still think of her often.”

JO has more than 20 years experience in specialised areas of banking and nancial services and is community banking manager for one of Australia's largest National Credit Unions, mecu. “mecu is a leader in socially responsible banking practices and has been recognised nationally and internationally,” she says. “It shares much in common with the community sector, including a shared sense of values and purpose. That's why we're committed to meeting the banking needs of the community sector including schools and a host of non-government organisations, charities foundations and ‘affordable housing’ providers. “mecu aims to become the pre-eminent socially responsible banking brand in Australia.” Jo is a board member for Tandem ACT, a primary provider of disability respite services and a council member of the ACT council of Save the Children Australia. “I will take the time to learn about your organisation, can offer great rates and products to the community sector while offering services unmatched by our competitors,” she says.

mecu Lower Level, CSIRO Discovery Centre, Black Mountain, Acton 2905 Phone: 6120 5702 Email: jo.osullivan@mecu.com.au

Maria Selleck

Adriana Shepherd

OWNER/DIRECTOR

SALES MANAGER

ALTHOUGH Maria is a rm believer in that old-fashioned service and courtesy, she represents a new breed of agency committed to delivering exceptional results for all of their clients. In her relatively short career of seven years as a real estate agent and even shorter as a director of her own company (since January), Maria has earned her reputation as one of Canberra’s leading agents. “I like maintaining that personal touch – it’s an important part of our business,” she says. “This has achieved great results for our clients with over 60 record-price and milliondollar sales. We have received multiple local and national achievement awards.” Maria’s dynamic style and willingness to go the extra mile ensures top results with a minimum of fuss. “I am enthusiastic and very passionate about real estate. That’s why we have a very high level of repeat and referral business, a true testament to our success and the quality of our sales results.”

ADRIANA is passionate about helping businesses grow and says she enjoys watching and contributing to her clients’ success. “I’m always looking for the latest media options and searching for new and exciting opportunities to present to clients,” she says. Adriana has been with Motto Management for three years, with nine years’ experience in the advertising/media sales industry. “I’m a positive and creative team member, able to form strong and loyal client relationships,” she says. Twice Salesperson of the Year at Southern Cross Ten, where she worked for six years, Adriana says she loves to contribute creative, fresh ideas and produce successful results. “I enjoy all the challenges thrown my way,” she says. “I feel lucky to be able to work with a professional, upbeat and creative team who share the same goals and work ethics as I do.” For the future, Adriana hopes for the continued growth and success of the business, and to maintain happy, loyal clients.

Motto Media and Communications 8/41-45 Tennant Street, Fyshwick 2609 Phone: 6280 0500 Email: adriana@mottomedia.com


Nspire Recruitment 100 Gungahlin Place, Gungahlin 2912 Phone: 1800 733537 Email: kham@nspirerecruitment.com.au

Papercut 18 Bent Street, Turner 2612 Phone: 61624045 Email: claire@papercut.net.au

Personal Property Services & Personal Property Cleaning Services Phone: 6259 6666 Email: pps.act@bigpond.com PO Box 1076, Dickson

Kham Xaysavanh

Justine Lockwood

EXECUTIVE DIRECTOR

DIRECTOR

WITH a passion for ICT recruitment and a commitment to impeccable service, Kham discovered a niche market within the industry and started up Nspire Recruitment in Canberra and then opened ofces nationally. Nspire Recruitment’s unique selling proposition is quality service delivery, substantially lower fees and consultative approach to business. Kham says she has an exceptional skill in partnering with organisations to understand their strategic business drivers and tailoring recruitment solutions around these requirements. She holds strong values of integrity, trust and upfront honesty. “Nspire Recruitment’s success is underpinned by our long-term business relationships and excellent reputation,” she says. For more information visit www.nspirerecruitment.com.au or call Kham on 1800 SEEKER (733537).

JUSTINE started her company the same week her third child, now 18 months old, was born. “I didn’t want to be a public servant forever,” she says. “Property management was a natural choice as I have a passion for investing, especially in property. “Also, my mother had a property management business when I was younger, and I would help out, and my sister (and business partner) is a property manager.” Justine runs the marketing, client relations and strategic planning side of the business. “I’m the ideas person,” she says. “I’m always looking for improvement, especially in ways we can improve our service to our customers.” “I believe people should expect their properties are going to be managed professionally and efciently, just like any other investment such as shares or superannuation.” Time is Justine’s biggest challenge. “As with anyone who is a business owner and a mother, there never seems to be enough hours in the day to t everything in!” she says.

Personal Property Services & Personal Property Cleaning Services PO Box 1076 Dickson Phone: 6259 6666 Email: pps.act@bigpond.com

Claire Connelly

Rachel Bird

DIRECTOR

OWNER

A TYPICAL day for creative director Claire Connelly can see her overseeing a slew of design projects and perhaps doing a bit of designing herself; developing new business; taking client briefs; quality checking work; directing staff – all the while maintaining Papercut’s passionate “green” focus. “I see Papercut continuing to grow and develop whilst making sure we never lose sight of our purpose and the reason we are in this exciting industry,” Claire says. “I hope that all designers will adopt the environmental issues we face and offer clever considerate ideas to clients to combat waste and ensure we are kind to this planet.” Originally a window dresser and merchandiser, Claire discovered graphic design late in her career and says she found her passion. “A love of art and design and the application of those two things to a viable business and progressive industry was the attraction,” she says. Her tips for being successful in business? “Balance, perspective, foresight and enthusiasm!”

RACHEL Bird opened her own rm just over four years ago and since then her practice has expanded to 10 staff members. Rachel and her team offer advice in all areas of law with the exception of conveyancing. “We pride ourselves for being results driven and down to earth,” she says. “We are not afraid of going to court. We go to court to win, having our client’s best interest’s rst in our minds.” Rachel was a nalist in the 2008 Telstra Business Woman’s Awards in the Business Owner category for the ACT. She is also a member of the ACT Woman’s Lawyers Association, NSW & ACT Law Societies, and has been a member of Law Society Committees between 1998 to date in both jurisdictions. Rachel and her team practise in both the ACT and NSW.

Rachel Bird & Co Phone: 6248 6616 Email: rachel@rachelbird.com.au

Kirsty Clark

Catherine Andrews

DIRECTOR

MANAGING DIRECTOR

KIRSTY followed in her mother’s footsteps and worked in her property management business in Adelaide when she left school. “I enjoyed the face-to-face client contact and the diversity the industry offers,” she says. “We decided to start the cleaning company as I am particular about the way a property is kept and I had difculty nding a cleaning company that delivered to the standard I expect for my clients.” With a degree in applied science, a full agent’s licence and 17 years in the industry, Kirsty manages the property portfolio and is the main point of contact for all property-related matters. “We have increased our client base by 500 per cent in the past year,” she says. “I’m the details person in the business!” “It’s my hope that our business grows to become a prospective client’s rst choice to consider when choosing a property manager, and that our company will provide one of the best services in Canberra.”

CATHERINE Andrews is managing director of RMC (Recruitment Management Company), an Australian company established in Canberra in 2000 by a group of former senior APS ofcers. Catherine took on the role of MD in 2005 having held management positions at the University of Canberra, Canberra Theatre Trust and the Federal and ACT Government. An early career challenge was her role as planning analyst/ operations co-ordinator for the XII Commonwealth Games in Brisbane in 1982. This led to initiatives in event management in sport (World Cup Athletics and University Games), the arts (a founding member of the Capital Arts Patrons Organisation) and theatre (National Festival of Australian Theatre). She is a founding board member of GreaterGood, the Capital Region community foundation. RMC has a network of senior consultants working in all capital cities providing a range of recruitment and project support, training and resource services to 60+ public sector agencies. Like Catherine, RMC’s consultants deliver a wealth of senior and diverse public sector experiences.

Recruitment Management Company, RMC PO Box 167 Deakin West 2600 Phone: 1300 668832 Email: catherineandrews@rmco.com.au

CityNews October 15-21  29


Richard Luton Properties 6/205 Anketel Street & Shop 20 Hyperdome, Tuggeranong 2903 Phone: 6293 2323 or 0410 564284 Email: susan.jamieson@luton.com.au

Richard Luton Properties Mobile: 0418 294192 Email:maria.tarzia@luton.com.au

Richard Luton Properties Mobile: 0404 895729 Email: Jackie.rettie@luton.com.au

30  CityNews October 15-21

Sue Jamieson

Christine Shaw

SALES CONSULTANT

REAL ESTATE SALES EXECUTIVE

HAVING been a proud Canberra resident for more than 20 years working in both the public as well as the private sectors, Sue says she has nally found her niche in real estate and she nds it the most rewarding and challenging job of her career. "It is a joy to wake up every morning to go to work,” she enthuses. “The greatest part about my job is meeting new people every day and trying to help them achieve their dreams of being a homeowner.” Sue says that having happy clients through delivering a rst-class service not only to the vendor but also the buyer, helps make the property dealing process as stress free as possible. “I joined Richard Luton Properties because of their highly recognised and established brand, as well as their ethical reputation as one of the most respected agencies in the ACT,” she says. “It’s the reason that more Canberrans buy homes from us than anywhere else.”

“I WAKE up each morning enthusiastic about my work, and deciding on a real estate career 15 months ago was denitely the right choice,” says an enthusiastic Christine Shaw, a sales executive with leading Canberra real estate agent Richard Luton Properties. After 30 years in management positions in human resources, overseas aid, conference consulting and social policy initiatives around Australia, Christine believes that she brings “a truly unique” approach to real estate. “When you deal with me, your privacy will always be respected, and I will be honest and frank in my communication with you – no tricks,” she says. “I’ve achieved 17 listings and 18 sales in my rst year (which was deemed a difcult year by many analysts), have assisted our RLP Executive to write a tender and co-wrote our submissions to the REI ACT Awards. “I can make the selling experience enjoyable and I have past clients ready to speak with you before you decide on your agent.”

Richard Luton Properties Phone: 0405 135009 Email: Christine.shaw@luton.com.au

Maria Tarzia

Aniko Carey

SALES CONSULTANT

SALES CONSULTANT

AFTER 25 years in the hairdressing industry, Maria Tarzia decided it was time for a career makeover and made the move into real estate. “In hairdressing, I felt I had a positive inuence on people’s lives and felt that I could do the same in a broader eld such as real estate. Hair is very important for a person’s positive image and clients are very discerning when choosing a hairdresser. The same applies to real estate and choosing the right agent with whom you are able to establish a trusting relationship with strong communication skills working together to achieve the best possible outcome for the sale of your most valuable posession your home!,” she says. “The purchase of a home is also one of the most important decisions in an individual’s life. I would like to be part of that process, leaving a positive inuence and easing the sometimes stressful and daunting process of selling and buying by honest feedback and communication.” As well as empathy for clients’ needs and wants, and high levels of customer service skills, Maria’s best attributes are her enthusiasm, communication skills, honesty, loyalty, outgoing personality and negotiation skills.

THIS month Aniko Carey celebrates her eighth anniversary as a sales consultant with leading Canberra real estate company Richard Luton Properties. During her time with the organisation, she has been the delighted recipient of the annual “Excellence in Customer Service Award” on four separate occasions, which is an exceptional achievement. This award comes by way of direct nomination from her valued clients. Aniko is a fully licensed agent and able to sell properties north, south, east or west – anywhere in the ACT and NSW. For the last three years she has worked together with her partner Peter (“You get two for the price of one!” she laughs). Aniko says they nd the richest reward being able to meet lovely, new people on a daily basis. “Peter and I always feel privileged to be invited into homes to assist individuals and families in moving forward to achieve their new direction in life,” she says.

Richard Luton Properties Phone: 62300005 or 0429 487939 Email: Aniko.Carey@luton.com.au

Jackie Rettie

Elise Knight

REAL ESTATE SALES EXECUTIVE

OWNER/MANAGER

GROWING up in a multicultural society and working with the UN, has helped real estate sales executive Jackie Rettie in her dealings with people of all backgrounds. “I grew up in Burma under successive repressive military regimes. After leaving university, I joined the UNICEF Burma ofce and later the Bangladesh ofce,” Jackie says. She came to Canberra to raise her children and to read postgraduate studies at the ANU in Asian studies, later working as a senior Burmese interpreter for a Federal department. An interest in interior decoration and looking at ne houses, rst led Jackie to develop an amateur interest in real estate. When an opening emerged at a local real estate agency, she joined it and was well trained. That was nine years ago. Now Jackie has established a high prole in her specialist area. A long list of happy vendors is her crowning achievement as she believes that her clients are the most important part of her business.

I HAVE been with Rhubarb and Me for the last three years and am proud to announce that I am now the new owner and manager. It all began with my dream to become a hairdresser from a young age. I started hairdressing on weekends when I was 15 and when I left college I began my full-time apprenticeship. From that time on I never looked back, combining my dream of hairdressing with my love of meeting new people. I am constantly nding fullling challenges and rewards in the job that I have devoted my life to. I have had extensive training with the Tony and Guy Academy in Sydney, as well as exclusive and professional training with Schwartzkopf Professional and Vidal Sassoon. I have also won numerous awards with the International Hairstylists Society. Under my guidance, the Rhubarb and Me team will continue to bring a high, international calibre of hairdressing to the Canberra community for many years to come.

Rhubarb & Me Shop 3, 76-80 Wattle Street, Lyneham Phone: 62626111 Email: rhubarbme@grapevine.com.au


Natasha Lukin

Jasmine Pedley

PROPRIETOR

SPA DIRECTOR

WHEN a car accident left Natasha partially disabled, she tried the Shapemaster technology and found it gave her back exibility and mobility. Impressed, she decided to go into business for herself. Shapemaster Feel Good Studio opened in February and offers a holistic approach to the body. Shapemaster toning tables, far infrared and vibration technology for detox, subcutaneous fat meltdown and instantaneous pain relief are among treatments on offer. With a background in biology and medical research, Natasha says she loves working in a business where she can help others achieve what she achieved herself. “Fortunately, the paradigm is changing towards better researched and pre-calculated physical exercise recommendations based on human physiology,” she says. “To push anyone Shapemaster Feel Good Studio over the limit never brings any good in the long run.” Suite 11, 5 McKay Gardens Professional “The road to good health is not the one that requires you Centre, Turner 2612 to soak in own sweat,” says Natasha. “I believe a gentle, Phone: 6247 6267 individualised, thoughtful approach to exercise is the way to Email: feelgood@shapemastercanberra. improve your overall health and tness.” com.au

Sibu Beauty Unit 27 Nicholls Shops, 64 Kelleway Avenue, Nicholls 2602 Phone: 6241 4115 Email: sibu.beauty@gmail.com

Sibu Hair Unit 26 Kelleway Ave, Nicholls 2913 Phone: 6241 1511 Email: sibuhair@bigpond.com.au

Soma Day Spa 12 Kendall Lane, New Acton Canberra City 2601 www.soma.net.au Phone: 6162 3636 Email: info@soma.net.au

LOCATED within the NewActon Precinct, set within the heritage buildings, and overlooking Lake Burley Grifn, Soma Day Spa offers indulgence in an unsurpassed environment, says spa director Jasmine Pedley. “My key responsibilities are ensuring all our guests receive a treatment betting the spa's reputation and setting,” she says “This includes ensuring all the operational and staff training requirements are met and surpassed.” Soma Day Spa’s services include body treatments, facials and pedicures, massage, skin care, exotic treatments, sauna, waxing and tinting and make-up. “I love my role and responsibilities and working in a heavenly spot in the city,” says Jasmine. “We also provide specialist skin treatments, so it’s a mix of a day spa, medispa and retreat all rolled into one. “Before each service, we ask you to complete a questionnaire which helps your therapist determine your dominant elemental inuence and the underlying causes of imbalance. “This allows us to customise products, aromas and massage techniques to create personalised treatments and self-care rituals.”

Elissa Michel

Chantel Priestly

BUSINESS OWNER

OWNER/MANAGER

Make-up artist Elissa bought Sibu Beauty in 2008 and has enjoyed every minute of running her business, even though she also works full-time as a project manager in the public service. “I like to challenge myself and see what I can achieve,” says Elissa. “I enjoy being busy, so my organisational skills are pretty exceptional!” As well as make-up and spray-tanning, Elissa organises marketing and promotions for the salon, does the bookkeeping and accounts and builds relationships with staff and clients. “Sibu has a great reputation,” she says. “I would love to eventually open another beauty salon of the same calibre. “I'm a hard worker, have high expectations of myself and am really passionate about my work,” she adds. “I believe that if you stop enjoying and loving what you do, it’s time to stop doing it because it always reects in your work.”

CHANTEL has always dreamed of being a hairdresser. “I have a passion for hair and love making people feel good about themselves,” she says. A Canberra girl through and through, Chantel entered the industry straight from high school and has been working for Bentleys for six years, with several years as a manager. “After six fantastic years of working and managing the big and wonderful team at Bentleys, I feel it’s time to branch out on my own,” she says. “I am soon to be opening my own salon called The Avenue, so keep an eye out for it!” Chantel says that opening the salon will be her biggest challenge to date, but with the skills she has acquired during the last few years, as well as experience from working alongside the Schwarzkopf professional team in Sydney recently, she feels ready for it. “My aim is to make it an inviting and fun atmosphere to work in,” she says.

The Avenue Phone: 0432 288876 Email: chantel.priestly@hotmail.com

Rosen Zakman

Dr Jennifer Dunlop

OWNER

MEDICAL DIRECTOR

ROSEN is the owner of Sibu Hair and says she is passionate about all aspects of hairdressing. “We create a luscious salon environment for our clients to come to and feel really pampered,” she says. “It’s a modern yet relaxed salon and we have many loyal customers that really appreciate the fun, friendly attitude of the staff. “I’m always trying to balance new work ethics with the old – creating a balanced team that work well together. “I want to create an understanding and caring work environment for both clients and staff.” With 21 years in the industry, Rosen is proud that Sibu Hair won IHS Salon of the Year 2009, and condent that the business will continue to grow. “My aim for the future is that we keep pushing the business to the next level by maintaining continuous education and training for the staff, so that we all stay on the cutting edge of hair trends.”

DR Jennifer Dunlop is the medical director of the Capital Cosmetic and Laser Clinic in Deakin. She has just celebrated the 10th anniversary of her clinic and the fourth in her new, purpose-built rooms in the John James Clinical Services Building. Dr Dunlop has been a medical practitioner for 28 years and is also celebrating a silver jubilee here – it’s been 25 years since she came to Canberra in 1984. The Capital Cosmetic and Laser Clinic is a friendly, quiet and discreet place that many people enjoy visiting to treat particular issues they may have with their skin. Word of mouth spreads in this town and many people are encouraged by their friends, colleagues and relatives to trust the minimally invasive procedures offered by Dr Dunlop. Often improving little things makes a big difference to someone’s life and wellbeing. “Coming to CCLC is a positive step to a brighter, clearer future where you can be more comfortable in the skin you’re in,” she says.

The Capital Cosmetic and Laser Clinic Suite 5 John James Clinical Services Bldg, 173 Strickland Cresent, Deakin Phone: 6232 4946

CityNews October 15-21  31


The Party Hive Gungahlin Place Gungahlin, 2912 Phone: 6262 2655 Email: rebecca@thepartyhive.com.au

Tiffen & Co / The Mortgage Detective 23 Jardine St, Kingston 2604 Phone: 0423 56 55 66 Email: stephanie@ themortgagedetective.com.au

Tiffen & Co/The Mortgage Detective 23 Jardine Street Kingston 2604 Phone: 62607880 Email: alison@themortgagedetective. com.au 32  CityNews October 15-21

Rebecca Ciavattone

Monica Davidson

MANAGING DIRECTOR

MANAGING DIRECTOR

REBECCA Ciavattone is Canberra's newest businesswoman, having opened her business, The Party Hive, only two weeks ago. Like most people, Rebecca loves celebrating birthdays, weddings, anniversaries, baby showers, religious occasions and life in general. However, over the years she had become increasingly frustrated and disappointed with the lack of variety and availability of affordable and unique products in one location. After working as an operations manager in retail pharmacy for the past 10 years, Rebecca was motivated to use her extensive experience to embark on a new venture that offers Canberrans a unique range of products and services. Her mission is to provide an inspirational shopping experience that is as exciting and fun as the celebration itself! Her goal is to deliver outstanding customer service with the motto: "If we don't have it, we will nd it for you!" Located outside The Maketplace in Gungahlin, The Party Hive is a one-stop decorating shop and boasts Canberra largest range of character-themed party products.

MONICA established Vermillion to ll a gap in the consulting industry by providing clients with strategic and improved business outcomes. “My experience in business and consulting has spanned 13 years, however I established Vermillion late 2008 when I felt I was at the peak of what I could achieve in the public sector,” she says. With a background in business and corporate strategy, Monica says she provides the drive and vision to develop the frameworks and standards that Vermillion works by. “I take pride in ensuring our business exemplies the outcomes that we seek to achieve with our clients,” she says. “It’s rewarding to turn out healthier businesses, some of which have been struggling for more than 40 years.” Monica says a major challenge facing the industry in the current economic climate is asking clients to see the long-term benets of investing in business improvement strategies in the short term. “We aim to achieve that by provoking thought and inspiring action,” she says.

Vermillion Business Management by Monica PO Box 3440, Manuka Phone: 0402 422 883 Email: monica@vbmbm.com.au

Stephanie Brennan

Viktoria Novak

MORTGAGE PLANNER

OWNER

AS a mortgage planner, Stephanie’s role is to facilitate a lending solution that suits her clients’ needs. “Whether I’m dealing with a rst home buyer, an astute property investor or renancing existing debt, I endeavour to provide my clients with personal service and expert advice,” she says. “Helping my clients realise the dream of purchasing their own home is very satisfying.” Stephanie has been involved in banking and real estate for nine years, with the last six years specialising in mortgage planning. With a background in nancial services and as a full member of the Mortgage and Finance Association of Australia, she brings a fresh approach in assisting her clients with not only their current mortgage requirements but also structuring their wealth in the long term. “Regulation in our industry is looming, and this will provide consumers with the condence that they are dealing with professional individuals. This will be good for both the industry and the home buyer.”

MILLINER, stylist, designer and business owner – Viktoria Novak is one busy lady. “I specialise in a personalised service for customers creating fascinators, hatinators and hats with each piece meticulously designed and handcrafted by me,” says the bubbly fashionista. “At a young age, I developed a strong passion for fashion – by seven I started collecting vintage clothing and accessories. I obtained qualications in both interior and fashion design, and then started selling my custom-made fascinators to a growing list of clients in Melbourne and the business was born.” Viktoria says she spends the majority of her time designing, planning, researching, consulting, and retrieving the perfect materials to be used in her creations, which she hopes will eventually be a success on the international market. “My hat products can be worn all year round not just to the races. I want women to wear my bold creations with condence, pride and feel extra special knowing that it has been made just for them.”

Viktoria Novak Design www.viktorianovakdesign.com Phone: 0421 372733 Email: viktoria.novakdesign@gmail. com

Alison Whittle

Catherine Smith

DIRECTOR – OPERATIONS

PROPERTY INVESTMENT COACH AND ADVISOR

ALISON Whittle is a born-and-bred Canberran and has been involved in banking and nance for more than 20 years, specialising in mortgage broking since 1995. The Mortgage Detective and Tiffen & Co, two of Canberra's longest-established mortgage-broking rms, merged in October 2008 and the new company has just been recognised as one of Australia's top 25 brokerages. Her role is to oversee the company’s business management and administration. Alison is the local representative for members of the Mortgage and Finance Association of Australia and proudly works toward assisting educate consumers on the many benets in dealing with educated, professional mortgage brokers. “The nance industry is under close scrutiny at the moment with impending regulation. The proposed educational and professional levels for people working in nance is a positive for the industry and, ultimately, the consumer,” she says. “I am committed to giving back to an industry that has rewarded me professionally and personally.”

WITH ve children under 11, Catherine is the ultimate multitasker and brings an abundance of energy, enthusiasm and talent to her many different roles. “It’s very challenging to raise a young family while also managing many businesses and clients,” she says. Catherine is an accountant, tax agent, nancial planner, mortgage broker, real estate agent, SMSF specialist, JP in NSW & ACT, and managing director of Wholistic Financial Solutions and OzInvest Canberra. “My aim is to help others achieve wealth and freedom in a safe, achievable way,” Catherine says. “I’m passionate about working towards a more nancially sustainable economy for all.” Catherine brings an innate ability to structure her clients’ nancial affairs in the most effective manner possible, to enhance wealth and reduce tax while ensuring they remain nancially comfortable. “Our company currently supports the Salvation Army homeless shelter appeal, and we’d like to do more by establishing a rehabilitation and training centre for homeless and disadvantaged children at the coast.”

Wholistic Financial Solutions/ Investor Property & Finance/ OzInvest Canberra PO Box 192, Dickson 2602 Phone: 6162 4548 Email: catherine@wholisticfinancialso lutions.com.au

CityNews Women in Business 2009  

The CityNews' Women in Business feature for 2009,