Circuit Magazine #31

Circuit News

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The Magazine for Security Professionals

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31 www.circuit-magazine.com

Understanding the Fan Dynamic

High Vs Low Profile Protection

Information The Hidden Risk

Event Security • Chest Injury Treatment • Tour Security

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30 Medical

Emergencies

22 Managing the Green Room

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Understanding the Dynamics of Fans

06 Workplace Violence 12 Risk & Crisis Management Part 4 18 WHAT DOESN’T KILL YOU MAKES YOU STRONGER 22 MANAGING THE GREEN ROOM 26 The Interface between Close Protection & Event Security 30 Medical emergencies 35 5 Important Training considerations 40 RESPONDING TO FEEDBACK 44 Tour Security Q&A 52 Piracy & The private Sector 57 HIGH PROFILE VS LOW PROFILE PROTECTION 60 Understanding the Dynamics of Fans 63 Guide to Body Armour 66 Keeping Your Edge 68 Working Girl 67 Classifieds

04

Editorial Issue 31 Welcome to another edition of the Circuit Magazine. As 2015 draws to a close it’s time to reflect back on a year that has seen a great many security-related incidents taking place all around the world. These events have had an incredible impact on us all, as security professionals and how we approach our work.

Shaun West Editor

The movement known as ISIS has expanded at an unprecedented and alarming rate, catching governments by surprise. They are now so firmly established that the threat to the western world has become undeniable. Recent incidents, such the horrific attacks in Paris and California illustrate the extent of their infiltration and the severity of the problems facing us. The disturbing scenes we now see regularly broadcast through the media have sent shockwaves across the globe and people are now starting to take greater interest in their personal safety and security and value it much more.

Many who had previously paid lip-service to such matters are now sitting up and taking notice - prioritizing the safety and security of themselves, their assets and their loved ones more highly. The Paris incident, in particular, highlighted the need for us all to be extra vigilant when we are on our travels - trust your instincts, if something does not feel right then it may well not be.

We live in a dangerous world where terrorist incidents don’t just happen to others, they could very well take place right here in your own back yard and when you least expect it.

What do all of these incidents mean for the security industry?

The fear caused from a close string of incidents have helped solidify and unify scores of people and with uncertainty comes opportunity, as sad as this may sound, security is now an industry which is unlikely to diminish any time soon.

Let us all keep our fingers crossed for a safe and prosperous 2016 and pray for all those who have lost love ones in recent years.

From us all at the Circuit Magazine we hope you have a very Merry Christmas and a fantastic New Year!

Best Regards

Editorial Issue 31

Alas 2015, I wish you well…

Now bring it on 2016!

That the unofficial motto of the Editorial Staff at The Circuit Magazine. We want this year to be Bigger, Badder, Bolder (read that in the voice of the guy who does the movie trailers). You see the plan is that, all of the things you enjoyed about the magazine in previous years? We are going to give you that times ten.

The men and women involved with the Executive Protection craft know that one of the keys to success is pushing oneself. On the flip side of the equation, one of the quickest routes to failure is complacency. Simply put, just because things are going fine doesn’t means you should just coast along.

The drive, will, and urge to get better, and DO better, is what separates the wheat from the chaff. With that said, we here at The Circuit Magazine plan to eat our Wheaties, run the race, and take the first place medal at the finish line. (How’s that for combining metaphors? :) Getting to the issue at hand, I hope that once again we have successfully done our job of presenting to the readers a great collection of all things related to the Close Protection Industry. From protecting information to Tour Security, our goal is to not be a one-trick-pony, but instead touch on a variety of topics in a month magazine that the readers would find engaging without being repetitive. So you can go from a great article on recognizing life threatening injuries in the field, to insight on managing the Green Room for VIP’s.

The Circuit Magazine is YOUR magazine, and in the upcoming year we want to push ourselves to again raise the bar in delivering news, information, tips and tactics as it relates to our industry.

Elijah J Shaw US Editor

Elijah J Shaw US Editor

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Editorial: Issue 31

Workplace violence has quickly become a growing concern for employees across America - with good reason, given recent incidents and published statistics.

As many as two million workers report having experienced workplace violence each year according to BLS within their Census of Fatal Occupational Injuries; of the 4547 fatal workplace injuries reported in 2010, 506 of them were workplace homicides.

The Occupational Safety and Health Administration, and the FBI publish pamphlets and PSA’s concerning the issue, and the BLS published statistics regarding Workplace violence as well.

Workplace violence is a complex and widespread issue, and rightfully so has received increased attention from the Unfortunately, our society is public, mental health experts, and law unforgivingly reactive. Most companies enforcement professionals due to its only react to incidents that get a lot of complexity. The wide range of acts that publicity, and even then many do not act. fall under this rubric include all violent The preventative aspect is missing. To that behavior and threats of violence, as effect, below is the recent trend of visitors well as any conduct that can result in to our Workplace Violence Awareness & injury, damaged property, including Prevention Training page. As you can see those that instill a sense of fear and the recent incidents this week have skyotherwise impede the normal course of rocketed our visitors. work. Threats, harassment, intimidation,

By: Joseph M LaSorsa

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Editorial: Issue 31

bullying, stalking, intimate partner violence, physical or sexual assaults, and homicides fall within this category.

Although high-profile incidents have led to increased public awareness of fatal situations, rates show that nonfatal workplace violence is a more common phenomenon than what the media would make you believe. The stats show that an estimated 1.7 million incidents of workplace violence occurred each year between 1993 and 1999, with simple and aggravated assaults comprising the largest portion. However, most workplace homicides take place during robberies or related crimes in high risk environments.

• Apparent obsession with a supervisor or coworker or employee grievance.

• Preoccupation with violent themes • Interest in recently publicized violent events • Outbursts of anger • Extreme disorganization • Noticeable changes in behavior • Homicidal/suicidal comments or threats To encourage reporting, employers should create a climate in which safety is accepted as a common goal for workers and management and all employees— including management, feel free to report disturbing incidents or possible danger signs.

Prevention: Identify Behavioral Cues The best plans for response include a threat assessment, however even the most appropriate response will be useless if employers or those assigned to respond to workplace violence don’t know that these behavioral cues exist. Detecting threats depends in large measure on the workplace culture; if employees are too afraid or too alienated from management to report violent or threatening behavior by coworkers, no violence prevention program will be effective.

What is workplace violence?

The OSH-Administration defines workplace violence as “violent acts (including physical assaults and threats of assaults) directed toward persons at work or on duty”. The FBI described four categories of workplace violence. They are:

Problematic behavior can include, but is not limited to: • Increasing belligerence • Ominous, specific threats • Hypersensitivity to criticism • Recent acquisition/fascination with weapons

TYPE 2: Violence directed at employees by customers, clients, patients, students, inmates, or any others for whom an organization provides services.

TYPE 1: Violent acts by criminals who have no other connection with the workplace, but enter to commit robbery or another crime.

TYPE 3: Violence against coworkers, supervisors, or managers by a present or

By: Joseph M LaSorsa

former employee.

TYPE 4: Violence committed in the workplace by someone who doesn’t work there, but has a personal relationship with an employee—an abusive spouse or domestic partner.

If you employ people in a high-hazard industry, here are some things you can do hopefully keep workplace violence – and OSHA–at bay:

if they witness or experience workplace violence.

Upgrade security measures, such as video surveillance, extra lighting and alarm systems and to minimize public access.

Promptly report incidents to the police, procure prompt medical attention for those who need it and promptly and competently investigate all incidents and reports.

Develop a clear “zero-tolerance” policy toward workplace violence.

Training Topic for training employees should include such items as:

Train your employees as to what conduct is and is not acceptable and what to do

Successful Interventions Barriers to Intervention

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Editorial: Issue 31

Reporting Procedures How to Motivate Behavior Change Post Trauma Costs Policies and Procedures for Addressing Warning signs Behavioral red flags Federal Law – (OSHA) Definitions & Types of Incidents Workplace Violence Statistics in the U.S. The Cost of Workplace Violence De-escalating Potentially Violent

Workplace Situation Departmental Roles Safe Termination Procedures And others based on the concerns of the client and the work environment.

If your company is in need of Workplace Violence Awareness & Prevention Training or any consulting thereof, please do not hesitate to contact us.

Joseph M LaSorsa is currently employed as a senior partner managing and conducting: Protective Operations Training Courses, Executive Protection & Bodyguard Services, Risk Management Consultations & Seminars, Workplace Violence Prevention Seminars & Intervention Services, Security Consultations & Seminars, Private Investigations and Technical Surveillance Counter-Measures with LaSorsa & Associates – an International Protection, Investigations & Security Consulting Firm.

Web: www.linkedin.com/in/josephmlasorsa

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Feature: Issue 30

Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.”

- Samuel Johnson All good soldiers know that intelligence should be the driver and precursor to action. Intelligence is born from the gathering and interpretation of information. This takes me back to the whole ‘what is information question’?

Information is made up of data and capta.

These definitions are academic in nature but provide simple terms of understanding that help mitigate the risk related to protecting information.

this alone provides a factual piece of data, but alone and without further knowledge means little to a third party observer.

Capta takes data and adds cognition or meaning to that data such as ‘camera 22 covers the main access door to our IT server room’. This makes sense to where the camera is located and puts the position into context but would still not provide a sufficient picture to anyone with malicious intent.

Data can be defined in different ways, (such Information provides a fuller picture and as facts), for instance ‘camera 22 has a fault’, meaningful facts; for example ‘camera

RISK AND CRISIS MANAGEMENT SERIES By: Paul Tonks MBA ELEMENTS THAT MAKE INFORMATION

DATA

CAPTA

22 has an electrical fault preventing the aperture from switching from day to night mode, additional light has been placed in the area until the fault is resolved’.

Knowledge is the final element in the equation and is supported by information; in this instance the knowledge of what significance this camera has to Security and can aid both those seeking to protect or exploit the information.

I N F O R M A T I O N

details that could allow a competitor to gain an upper hand; it may have a purely reputational context such as seen in the recent VW emissions scandal; or it may fall into legally bound jurisdiction, such as the data protection act and the need to maintain client confidentiality – recent leaks of the Ashley Madison database indicate how damaging this can be.

There are of course also governmental and How does this aid the protection of industry protective marking classifications information? We can segregate information which can vary from Country to Country so that data and capta alone cannot and between industries. Whatever the aggregate to information. So in terms system used it is important that all of Jackson’s quote we are attempting to employees understand what the relevant prevent people from knowing where to find markings mean and what the implications the information we do not wish them to of those markings are. have.

Experience however has shown that INFORMATION OF A SENSITIVE even amongst Security personnel the NATURE interpretation of what each protective The types of information you wish to marking means and how it should be protect will largely depend upon the handled can vary dramatically. These nature of your business. Some information interpretations increase exponentially will perhaps have a commercial nature, when we deal with managers, engineers,

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clerical staff and other non-security employees.

classification of the document.

• The classification cannot and should not be amended by anyone but the author.

Even where employees undergo • Where the classification is created as part information security induction the points of an agreement, such as between are quickly lost unless they are regularly Nations, it cannot be changed without all reinforced. What is perhaps more important, parties agreeing to that change. is that they, in the very least, understand the • Historic documents may not meet current concepts and know to seek guidance when standards for protective marking so may uncertain. need to be revisited.

• If the author is deceased the parent body “While information is the oxygen of the they worked for may need to be consulted modern age, disinformation is the carbon before reclassification. monoxide that can poison generations.”

• Use of a marking such as ‘Not protectively - Newton Lee, Counterterrorism and marked’ can be useful as it indicates Cybersecurity: Total Information Awareness that the author has considered protective Fear of getting it wrong can also create marking. When a document is unmarked concerns and can thus lead to over it can be unclear if the Security of the sensitivity and withholding significant document has actually been assessed. information. Information needs to be • In the UK the term ‘Official’ is used on available to those who (legally) need it Governmental documents as they are and at the point in time that it is needed; subject to the freedom of information therefore there needs to be a balance act. Official in the UK is therefore between protection and access. The general not a marking created for use by principal commonly used is the ‘Need to commercial entities. know basis’ and whilst this is not new it can • When using contracted employees be harder to control than one would expect. or companies ensure there is a clear understanding of what needs Whilst conducting audits I have personally to be protected and whether these found information that has been shared contractors use sub-contractors during a project without the knowledge of with whom they need to share your the information’s owner. Here the details information. had been passed to sub-contracted third • Where sensitive information is parties who did not have the correct concerned ensure all parties in the clearances in place to view, copy and retain project are cleared to the level you the information in question. require.

Some key considerations when protecting information include: • The author of any document is responsible for the protective marking/

“When you have the means and information to cure a disease and don’t . . . you are the disease.”

- Richard Diaz

RISK AND CRISIS MANAGEMENT SERIES By: Paul Tonks MBA

If you notice that information is being mishandled, and this may be due to historic bad practices which are not malicious but perhaps misguided, what should you do?

Most would probably jump straight in and say address the issue head on, however this is rarely so simple in commercial organisations, especially when they have survived for years without such concerns. So it may be better and more likely to succeed if treated as any other change management process ensuring that: • There is a Champion for your cause (someone in an executive position who can influence others).

• Employees are consulted in the process, they should have a voice and feel part of the change process, this way they are more likely to embrace it.

• Employees are educated and fully understand the reason why.

• Employees with understanding are more likely to buy into the processes proposed.

• Clear policies are created and agreed.

• Individuals understand the significance and implications of breaches of information.

• Individuals know the consequences associated with breaches.

• A graded approach is taken to protect information at the right level.

INFORMATION TECHNOLOGY In many organisations paper working has become rare and all information is

created and stored electronically. Emails and file sharing software are the norm and this increases the vulnerabilities to information security.

Whilst there is a real issue with an increased cyber threat and capability this article only touches the tip of the iceberg but some considerations include: • Are you using an off the shelf firewall and Security programme? Is this really sufficient? It may be better to employ a third party security system that updates firewalls, keeps abreast of current developments and deploys active countermeasures to minimise threats.

• If using a third party service provider what assurances do you have that they will not share your information?

• Case studies have shown that 75% of Insiders are self-initiated; see an opportunity and decide to exploit it without external influence. So do you screen employees and conduct ongoing checks to identify changes in behaviour or circumstances?

• Do you have HR policies in place to deal with Insider concerns or a whistleblowing system for co-worker to report concerns?

• Are files and drives password protected and access reserved to those who need it?

• Do IT systems have free access to connectivity ports and can these be used to introduce a virus or other malware to a system? If so consider using port locks.

• Do you use uploaders/downloaders to

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Feature: Issue 30

introduce information to the IT system?

These controlled ports can be set-up to detect unwanted malware before it is too late.

• Does the organisation hold Security Operating Instructions for the IT systems? Are these graded to cover various levels of information?

• Do you have stand-alone systems to protect highly sensitive information?

• Are clear back-up systems and recovery plans in place?

• Are processes in place to manage information loss?

• Do you use encryption to protect information?

FINAL THOUGHTS Information poses a real risk to organisations it can aid an opponent in the same way it informs your decision making policies.

Misinformation or leaked information can have significant reputational impact.

opponents can walk the corridors of your organisation in a virtual World and even here we are now seeing such infiltrations taking control of physical systems to create damage.

Social Media can provide leads that can be exploited so ensure your employees are aware of this.

Akin to physical security the layered approach to defences should be applied. If paper based information is protected we use cameras, alarms, doors, cabinets and locks.

In the virtual World we use layered firewalls, tamper resistance, operating protocols, encryption, passwords and two factor authentication, seamless updates and remote kill.

In both cases security aims to consider all avenues of exploitation and introduce barriers to prevent this. The risk to your organisation and the appetite for managing such risk will largely depend on the Advances in technology now create real risks sensitivity of what you seek to protect and and opponents no longer need to access the damage its loss can do? premises to gather information. Today Paul Tonks MBA MSc, is currently the Director of @ Business SRT Ltd which specialises in developing a holistic approach for businesses in respect to Security; Risk and crisis management; and Training development and delivery. @ Business SRT Ltd are at the time of writing providing consultancy in Security culture and emergency planning in the Global Nuclear Industry.

Paul Tonks MBA MSc uk.linkedin.com/in/paultonks9677

Previous roles Paul has undertaken include: • 4.7 years as Head of Site security on an EDF Nuclear Power Station in the UK during which time he also worked on the Japanese Emergency Re sponse program on an autonomous project to align Safety and Security in the UK fleet.

• 5 years as Security and Estate management for a private client.

• 1-2 year (spread over time) Security guard at various locations.

• 24 years in the 1st Bn The Parachute Regiment – serving in NI, Kosovo, Sierra Leone and Iraq.

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Feature: Issue 31

What doesn’t kill you makes you stronger...

By: Dr Liz Royle KR Trauma Support

…or so the saying goes. And yet for many people, a traumatic event leaves them feeling weaker, somehow less than they were and believing that life has changed for the worse.

The media is full of stories and examples of “permanently damaged” lives. A popular view is that Post Traumatic Stress Disorder cannot be “cured” and that individuals can only learn coping strategies to deal with it.

Most people in the security, close protection and emergency services are familiar with the damaging impact of psychological trauma – maybe they’ve seen or read about people experiencing flashbacks, personality changes, ongoing fear and nightmares. But how many have heard of Post Traumatic Growth? It’s not something that is often talked about but is a very real phenomenon: Post Traumatic Growth (PTG) describes the range of positive changes experienced by people as a result of their struggle with a severe life challenge or a traumatic event.

You may be aware of people who have survived a life-threatening illness describing how life is more precious, more vibrant and colourful, and how they wake up each day with a new direction and purpose. Well this same phenomenon is found in survivors of other major crises and traumatic events and there is increasing research to back up the

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clinical experience of people like myself who see this regularly in our work.

life and find themselves moving in new directions or having a greater sense of purpose. This can mean expecting more from life and breaking free from situations that are less than fulfilling.

I’ve talked about resilience in previous articles and the ability to bounce back from traumatic events but PTG takes this to a new level. Individuals don’t just bounce back but 3) Personal strength actually reach a higher level of functioning It’s ironic that people (who felt vulnerable or than before. helpless due to the traumatic event or due to their initial reaction to it) emerge from their I have to say here though that there is struggle feeling significantly stronger. There nothing positive about experiencing a may be the belief that “if I can get through traumatic event. It can feel as though life, as that I can get through anything.” Sometimes it was, has been totally smashed up. All the it’s only when we really test our limits that assumptions we make about ourselves and we accept our true strength. the world are suddenly questioned. However, it is the rebuilding of life after the event that I think it’s enriched how I feel now. Because offers the opportunity for new strength and I’ve never ever, at this moment in time, I’ve growth. never felt quite this strong for a lot of years (Paul, police officer) PTG is generally seen in 5 areas of life: 1) Relating to others 4) Spiritual (life beliefs) change Many people report that their close personal Whereas the aftermath of a traumatic event relationships have improved. They are able often leads to a loss of faith and shattering to be more open and emotionally intimate of sustaining beliefs, PTG can go on to leave with loved ones. Whereas a common feature people feeling more spiritually connected of the initial Traumatic Stress reaction is or positively changing their philosophical a withdrawal from others and a gradual attitude and beliefs about disconnection from relationships, PTG leads life. to stronger connections with those who really matter.

5) A deeper appreciation of life There is also more empathy and compassion When life has been in chaos or at risk of towards other people who are experiencing ending, even much later, the world can still difficulties. feel dangerous and uncertain and individuals may have a negative or cynical outlook.

2) New possibilities However, as they achieve recovery and PTG, In the early days and weeks after a traumatic there is often a deep appreciation for life. event, individuals may avoid situations Even small things can bring pleasure – the and have reduced tolerance of change and natural world, the smell of coffee, birdsong, challenges. As they makes sense of what a child’s smile. There can be a real shift in happened, many completely reassess their perspective around what is important.

By: Dr Liz Royle KR Trauma Support The move from Post Traumatic Stress towards Post Traumatic Growth

Post Traumatic Stress Withdrawal from others Avoiding change Feeling weak or “damaged” Losing faith Becoming cynical and negative

Post Traumatic Growth Improved personal relationships Finding new possibilities in life Feeling stronger Feeling more spiritually connected Having a deeper appreciation of life

I understand who I am and it’s made me the person I am today with the different experiences I’ve had. It keeps me alive, emotionally, it makes me grateful for who I am, what I have and where I am, I’m grateful to be here, and there are times when suddenly I’ll get a reflection on something and I’ll look around and I’ll think, some of you people don’t know how lucky you are (Matthew, ex-Royal Marine)

More research is needed to determine the factors that make PTG more likely but equally, we need to change our expectations for recovery. Many people access trauma psychotherapy and leave once their symptoms are manageable. From my perspective this is incomplete treatment based on an assumption that “this is as good as it can possibly get”. Sadly, some mental health professionals may share this view!

PTG does not mean the absence of suffering or the complete disappearance of distress so it’s not about having no reaction or a minimal reaction to an event. In fact, the more severe the initial reaction is the more there may be potential for Post Traumatic Growth.

However, PTG does not occur just because someone has experienced a traumatic event.

It is the resulting efforts to reconstruct a new reality that will be the main factor in PTG. If you expect, and work towards, Post Traumatic Growth instead of just controlling Traumatic Stress reactions then you are more likely to ultimately achieve it.

Contrary to media stereotypes, PTG is far more common than Post Traumatic Stress Disorder with estimates of between 30 to 70% of survivors experiencing at least one aspect of PTG. However, Richard Tedeschi, a prominent researcher in the field, cautions that not everyone achieves PTG “In the wake of trauma, people become more aware of the futility in life and that unsettles some while it focuses others. This is the paradox of growth: people become more vulnerable, yet stronger.”

It’s made me more compassionate, more understanding, probably doesn’t sound it but more humble! It’s taught me not to be blinkered on my judgement because we are all different. For every action there is a positive reaction and yeah, I actually do view it quite positively because I’ve been to the dark side and I’ve come out (Charlie, ex British Army)

Reference: Tedeschi, R.G. & Calhoun, L. (2004) “Posttraumatic growth: Conceptual foundations and empirical evidence.” Psychological Inquiry, 15:1-18

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Managing the Green Room In a perfect world a green room provides both comfort and security. It should be the principal’s temporary home away from home. It should be comfortable. It should provide privacy, but it must not compromise safety.

When your principal’s life consists of planes, trains and automobiles, carving out personal time and personal space is critical.

While touring directors and promoters may function on comfort, our role as protection specialists is assisting in the comfort while not losing sight of our security protocols.

In a perfect world we strive to create an environment where the principals are able to prepare, relax, and focus on whatever performance has brought them to that specific venue. Through the coordinated efforts of the touring, venue and protective staff our goal is to create a relaxing space

By: Mark “Six” James that can instantly morph into a temporary additional keys which may allow them safe haven the very moment environmental to further restrict access, grant entry or dynamics become unfriendly. facilitate alternate routes if required.

In this article it is my intention to offer insight into a few considerations that have worked for myself and others across the globe to help maximize the green room experience.

The infamous “All Access” pass may grant holders access to the back of the house, however it does not grant them access to your client’s green room and it even may or may not grant access to the stage during the performance. That also means the Access controlled. event promoter cannot just come and go This is a multi-facetted dimension. Ideally as they please, in or out of the green room. the green room would be located where I often communicate to the promoter/ you have both a direct or efficient route planner as well as arena management that from the VIP/Motorcade parking as well as the green room is the principal’s private to the stage. We always want a clear apron. retreat and neither law enforcement nor the The route should be both security and emergency medical staff have access to that credentialed controlled. There should be room unless there is a security emergency no public access to these areas. I generally or medical emergency. While the majority try and position law enforcement at the of the time law enforcement will be an external doors to the venue as the outer enthusiastic ally, on rare occasions you may ring or first line of defense. People tend find an officer who has a certain dislike for to respect law enforcement more than they a genre of music, film, artist or actor and do event security. So to borrow a term that can create unneeded stress or anxiety. from the military if we can keep them from getting “inside the wire,” we limit the So I rarely position law enforcement likelihood of a close encounter or adverse near the green room, unless I have moment. verified the chemistry of the respective officer or officers. Also a situation may I then try to utilize event security to arise where a green room visitor leaves manage and secure the internal route to an undesired ‘tobacco like’ odor from both the green room and the stage. I use a previous engagement in the area that them as my middle layer. Since this is their could cast aspersion on our principal or house they often know multiple ways to create reasonable suspicion in the officer’s navigate the dwelling. I try to incorporate mind thereby leading to an embarrassing either the security director or their assistant moment where there had been no issue. to be one of the key members of the middle ring. Particularly when we are involving Artist Rider movement and the green room is not our One of the unique things about the safe haven in the event of an emergency. entertainment business whether we are The event security management has talking music or movies is the concept of

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The last thing you want to do is disappoint anxious fans by saying no and denying access. Nor do you want to over work the principal by creating a sense of obligation.

Most important of all - you never want them to feel like a prisoner in their own green room. the artist rider. The rider is a component of the contract communicated to the promoter or event planner and typically indicates additional artist considerations.

The rider often speaks to many of the minimum hospitality requirements (food, beverage, special dietary needs etc.) but it may also stipulate things like number of dressing rooms, furniture locations or minimum security requirements (radios, number of personal event security members, keys) etc. The rider is communicated in advance and helps facilitate critical compliance standards.

On the day of the show the tour director and advance security agent often monitor conformance in advance of the artist arrival.

Minimum Green Room Considerations For convenience it needs to have multiple electronic outlets and adapters if required, as well as phone, internet access, iron and ironing board or steamer. It should have a private restroom preferably with a shower and at minimum a sofa which allows the principal to recline or sleep, chairs for guests and a table to sit and eat comfortably. As well as a lockable door and the protection team and the touring director holds the keys. The location of

the green room ideally would not be close to the arena doors as that helps protect the privacy and minimizes accidental encounters with fans. The last thing you want to do is disappoint anxious fans by saying no and denying access. Nor do you want to over work the principal by creating a sense of obligation. Most important of all - you never want them to feel like a prisoner in their own green room. Preferably you would have a private fire exit door near the location for both privacy and ease of departure in the event of an emergency. Unfortunately, we can’t always get what we want and in some arenas and theaters you have restrictive footprints where the dressing rooms are fixed and your logistical options are limited. In situations like those, I would highly encourage you to conduct employee screening or visitor access verification further away and outside of the arena. This helps eliminate bottlenecks at or near the principal’s greenroom. Barricades can also be positioned and drapes erected to manage employee, visitor or patron flow and limit visibility.

Catering and hospitality should be supervised and ideally any food, beverage or rider considerations should be delivered,

By: Mark “Six” James

at a minimum, of an hour before the principal arrives. That gives the advance agent the opportunity to then conduct a final security sweep, sanitize the room and secure it prior to the principal’s arrival. I also request at least one event security personnel to be positioned directly outside of the greenroom. This way if a situation arises and there is the potential for hands on we have an immediate person we can turn the nuisance or threat over to.

Visitor Access Since both the music and film industry collaborate so closely there are often requests to have other artists, actors, entertainers and VIPs to visit the back of the house and see the principal. Most VIP’s practice a certain level of professional reciprocation so it is generally unrealistic to think you will not experience any request.

As a general rule of thumb we often strive for no pictures in the green room, particularly by non VIP guests. However from time to time even VIPs like to capture photos with their peers or idols. When that is the consideration you need to plan in advance which location in the room is best suited for those moments or if they should be taken outside the room. In those photos you should avoid having other green room guests in the background of the photo and avoid displaying the private contents of the room.

Remember, the protection team and touring staff are the only people with confidentiality agreements in place with the principal. Often, those same photos go straight from cell phone to Instagram, Facebook, Twitter or other social media.

Sometimes photos of other individuals can lead to business or personal relationships becoming strained. If someone zooms in on a medication bottle it may disclose an illness that the principal had been keeping private from the record label or potential investors. If your principal is endorsing a certain product then you do not want a picture of them with a competitors product. You want to try and help protect against anything which could have a negative effect on their brand or image.

Remember granting access to a fellow VIP does not allows mean access to the remainder of their entourage or even their security team. Sometimes it could be a security consideration and other times it may not, logistically be an option due to space considerations. However strive to practice the same level of professional reciprocation you desire when you are the visiting security team. While the above list is not all inclusive it represents the minimum considerations I strive for prior to and during every show. Remember, the situation will always dictate the tactics and ultimate considerations. Safe travels and have a great show!

Mark “Six” James is Founder and Executive Director of Panther Protection Services, LLC, a full service protection agency focusing on Risk and Crisis Mitigation, Executive Protection, Self-Defense Training, and Firearm Instruction. www.pantherprotectionservices.com.

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Feature: Issue 31

You notice him as he walks into the venue on auto pilot.

One of the security personnel walking, in a nonchalant manner, directly to his post.

He looks down on the floor as if to locate his mark, the spot he is comfortable with, the spot that has been worn out on the ground from nights of standing on his feet as he shuffles back and forth during the three hour concerts of which he has become accustomed. The rest of the venue security is now in place as they are for every show, same location, same posture, same mindset and same personnel.

The roar of the crowd can be heard as the stage crew diligently takes one last look to make sure everything is in place. This is the eighteenth show of a scheduled thirty-two and no two stages have been the same, double and triple checking is a must. The sound tech checks his

connections, making sure all is ready.

The production manager is running through all of the intricacies of the show in his head as the roar of the crowd increases another decibel.

Meanwhile, the headlining artist, your client, is preparing in the dressing room the same way they do every night and the way they have for the past seventeen nights. Drinking the same flavored tea with the same brand of honey, the same warm towel face wash ritual, the warm up vocal exercises and the prayer before their performance. Then you hear the tour mangers voice over the comms “ five minutes... five minutes�. House lights come down, the stage goes to black, the

By: Sam Alicea

First, with whom are we trying to connect? If we look at the entirety of venue security we will have to interface with a number of different people. If we As a protector you understand the rings can successfully identify the different of protection, how they work to your roles, life becomes easier. We may advantage and how they aide in your have to deal with the venue operations success. However, for just one brief second you ask yourself, was I successful manager who has a bachelors degree and specialized in security operations. in interfacing with venue security? Did The security supervisor that earned his they understand? Did I accomplish my goal in getting them on the right page, the position after working for the company same page, MY page? Or like the original fifteen years but does not have any formal venue security guard you saw walk to his security training. Perhaps it is the retired police officer who is now working venue post, are the rest of them on auto pilot, security to supplement his income. Then virtually sleepwalking, with the same there is the sixty-four year old English mindset? teacher that works venue security during The protector is responsible for a myriad the summer while school is out. The college student that is working to help pay of tasks, advance work, transportafor his books this semester, and finally, tion, escorting etc etc. When on tour you are likely to encounter the over or traveling from one venue to another enthusiastic guard that wants to be “you”. it is important for us to remember that successfully interfacing with venue Although they know their purpose security is an integral part of what we as at their assigned post, each of those protectors must keep in mind. individuals may have a different attitude and mindset. They may be thinking of We need to understand several elements in order to make the connection between everything from “I can’t wait for my shift to end so I can finish my research paper, protector and venue security a success.

We need to know who we are connecting to “I wonder if the kids are in bed yet” and with, what their mindset is and what their some might even think to themselves, “if someone tries to jump on stage tonight I purpose is. We need to know how to connect with them, how we can get them will beat them like their momma”. Always to do what it is that we desire and how to keep in mind that they have various levels of security knowledge yet all of the venue get them on the same page, OUR page. crowd goes into a roar that doubles the decibel level and the artist hits the stage.

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Feature: Issue 31

thorough security briefing. Usually, if the Artist’s Protection team even shows up, they just give us a copy of what the back Successful interfacing requires great stage pass looks like and leave”. If we keep communication skills. If we are going to communicate then we need to talk. When in mind that management may have a we talk we discover a lot about a persons preconceived notion of our position, we can tactfully present our security needs. mindset and understanding. I came up with the acronym T.A.L.K - Tactfully So how do we go about getting them Analyze Limited lack of Knowledge. to be on our page? First of all, when You only need to ask, tactfully, a few dealing with administrators, smile. It questions to discover if someone has might not be the norm in our day-tolimited security knowledge or if they are day assignments, but it is the first part aware of the protocols you requested of management. I could go into each part of of breaking down the stern, “tough guy” the acronym but this article will focus on image that people are intimidated by and unwilling to cooperate with. the “How To” of successful interfacing. staff may be wearing the same uniform.

When dealing with administration and upper management you must understand that they encounter more “buddy guards” through out the year then they do trained professionals. After conducting security briefings, I have been told from many administrators, “I did not expect such a

When presenting protocols to administration let them know that security is a “team” effort. Make it a point to convey that the success of security for the evening will involve cooperation from both parties. Tell them that you look forward to working with the security

However, for just one brief second you ask yourself, was I successful in interfacing with venue security? Did they understand?

Did I accomplish my goal in getting them on the right page, the same page, MY page?

By: Sam Alicea

team that has successfully provided security at their venue on may occasions in the past. In doing so, you have praised their security team for being a success, something any administrator will love to hear. You have also expressed that you plan on working in conjunction with them, not as a separate unit.

When talking with supervisors and getting an inside look of venue security protocols, show an interest in what they are saying. Remember they have done it their way for perhaps years and do not know any other way. Although you may want to change a few things or even move guards around to where you want them to be, showing interest in what they are presenting makes them less resistant.

gesture shows you are interested in them and they are not just a guard standing at the door. This takes all of thirty-five seconds and will make a huge difference in your success,especially if and when you need something that venue security can provide. In following this method you have now personalized the relationship, they know you on a first name basis and they now feel a part of the “team”. Now, if and when you need their assistance, you now can approach them with your request and they will be more apt to graciously co-operate.

In conclusion, to be successful be approachable,(within moderation of course). Express to upper level management a desire to cooperate and combine efforts as a team that will successfully implement a fail proof Heres a question: How often have we security system for the evening. Show been at a venue, walked by the same security guard, the one who stands at the an interest in their current system and security methods, then present your same doorway every night, ten, fifteen, security needs for the night. Never twenty times and never stopped to say undervalue the venue security, consider hi or find out their name? Take a few seconds to introduce yourself, shake their them your outer ring of protection and hands, ask them their name, tell them you the having them possess the right mindset can make all the difference in the world appreciate their help for the evening and for a successful night. then tell them, “ if you need anything let me know”. They may never need anything that you can help them with, but the Sam Alicea is an Account Manger with ICON Global, Inc. and has successfully managed Protection Teams involved with major US Tours. He can be reached at: S.Alicea@Industry-Icon.com

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Medical: Issue 31

Recognition and Management of Life-Threatening Chest Injuries Picture the scenario: You’re travelling as a passenger with another CPO en-route to pick the client up from the airport.

Approaching a junction, a car appears at speed from the passenger side and collides with the front wing of your vehicle.

Medical emergencies By: Jez Loseby

There is visible damage to both vehicles.

Your CPO colleague gets out and speaks to the driver of the car and you can see that the exchange is becoming heated. The other car driver pushes your colleague and appears to punch him in the chest, a few more words are exchanged and the driver returns to his car and drives off. Your colleague takes a few steps towards your vehicle, complains of feeling short of breath

Photograph Š Prometheus Medical Limited

After wiping away a small amount of blood you observe that the wound slightly bubbles. In addition to this your colleague now has difficulty breathing, a loss of radial pulse and a pale and clammy complexion.

and then collapses on the road.

Assessment: A rapid systematic assessment of a lifethreatening chest injury is essential to the survival of the patient involved. It is crucial that the diagnosis of a chest injury and subsequent critical intervention are correct.

Examining the chest for even the smallest of wounds is vital and methods such as

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Medical: Issue 31

Inspect-palpate-percuss-auscultate ensure a comprehensive examination. The chest assessment should include the inspection of the clavicles for skeletal integrity, the front of the neck and chest, the back, and pay particular attention to the axillae.

This region is often missed when there is need for a very rapid examination. To be thorough, the patient should be exposed, however, considerations such as the environment, cultural factors and hostility should be made but these should not prohibit a full assessment. An assessment should be made as to whether the breathing rate is slow, normal or rapid.

• Massive haemothorax • Flail chest (incurson) • Cardiac tamponade

Open Pneumothorax An ‘open pneumothorax’ occurs when there is an opening in the chest wall and can be the result of penetrating trauma such as a gunshot wound or stabbing.

This opening allows air to move from the outside of the body, through the opening in the chest wall, and directly into the pleural space. The size of the wound is relatively small and can be easily missed. A wound that is two-thirds the size of the trachea will allow air to suck in through the opening in the chest wall. The internal thoracic After conducting your thorough chest pressure drops and air rushes through the examination on your CPO colleague, you identify an incisional wound approximately wound and into the chest cavity. This air replaces the lung tissue that would occupy 30mm in length in the left axilla. After this space causing the lung to decrease in wiping away a small amount of blood you size and eventually collapse. On exhalation, observe that the wound slightly bubbles.

In addition to this your colleague now has the contracting chest wall and the rising diaphragm increase the internal pressure difficulty breathing, a loss of radial pulse and force air outward through the wound. and a pale and clammy complexion.

This movement of air into and out of the chest through the wound is the cause RECOGNITION AND EFFECTIVE of a ‘sucking’ sound that leads to the MANAGEMENT IS VITAL wounds common name, ‘sucking chest wound’.

Chest injuries classifications: There are classifications of chest injuries that are often described as ‘life-threatening’. Remember, the opening can also be on the patient’s back in the case of an entry A useful pneumonic is ‘ATOMFC’ or exit wound. As we have previously discussed, the clinician needs to check both These are: front and back, and sides of the patient for

• Airway obstruction penetrating trauma.

• Tension Pneumothorax Tension Pneumothorax

• Open Pneumothorax

Medical emergencies By: Jez Loseby

Open Pneumothorax

If an open chest wound is left untreated the accumulation of air within the chest cavity will eventually collapse the lung on the injured side. The tension caused by this building pressure causes several problems. First, the lungs cannot properly exchange air and this can result in hypoxia. Second, the pressure can compress the other organs of the chest, such as the heart. This can lead to decreased cardiac output. The way to treat this condition is to find a way to vent the chest cavity. This will allow the organs to return to their normal positions and relieve the pressure. However, in order for the lung to re-inflate the lung will have to recover from the injury. Usually, this is accomplished by inserting a chest tube.

Clinical signs of a tension pneumothorax include: • Dyspnoea (sudden shortness of breath)

• Anxiety • Tachypnoea (abnormally rapid breathing) • Distended neck veins • Possible tracheal deviation away from the affected side (late sign) • Diminished or absent breath sounds on affected side • Hyper-resonance on affected side when percussed • Shock with hypotension • Decreased lung compliance in the intubated patient Critical Interventions: The treatment and management of lifethreatening chest injuries, generally well-practised interventions, are rarely used by most clinicians. Your thorough assessment of the CPO revealed an open pneumothorax that required the immediate application of a one-way

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Medical: Issue 31

valve. Early treatment of a sucking chest wound includes placing an air-occlusive dressing over the site and taping it on three sides. The intention of this dressing is to prevent additional air from entering the pleural cavity during inhalation and allows trapped air to escape from the untaped edge during exhalation. However, the time required to apply the dressing and limited effectiveness of the adhesive to stick to a diaphoretic bleeding patient, can result in potential dressing failure. Due to these difficulties, single-step dressings have been developed and many variations are available. These dressings have an adhesive backing and a valve, or valves, to stop the entrainment of air into the open thoracic wound, allowing for the venting of air upon exhalation. Some dressings are more effective than others at achieving this. Many have a single valve that can be difficult to locate over the injury site, this coupled with a lack of adhesion makes the device less efficient. Dressings that utilise hydrogel technology and multiple valves, ensure a quick and reliable dressing.

intercostal space in the midclavicular line, just above the third rib to avoid the nerve, artery and vein that lie just beneath each rib. Once a ‘pop’ has been felt, the catheter is advanced forward to its entire length.

This allows the air trapped in the space to be released or aspirated. This method is not without complication. The thickness of the patient’s chest wall can greatly prohibit the efficacy of decompression.

The average length of a 14-16 gauge needle range is from 3.2–4.4 cm there is an associated failure rate ranging from 50–65% due to the inadequate length of the needle and catheter. Advanced Trauma Life Support (ATLS) guidelines developed by the American College of Surgeons specify the use of a 5-cm 14-gauge catheter in the second intercostal space at the midclavicular line for needle decompression. There are various dedicated needle chest decompression devices available that use a greater length needle making them both easier to use and with greater efficiency.

Summary: The treatment of a significant chest injury Once the open wound has been sealed such as an open pneumothorax, and if by applying an appropriate dressing, left untreated this leading to a tension the accumulation of air that is creating pneumothorax, needs to be swift. A a tension pneumothorax will require comprehensive chest examination should decompression. Management of tension pneumothorax typically involves reducing reveal the injury so the clinician can follow the correct critical management plan. After the pressure in the pleural space by chest decompression with needle thoracostomy. this initial rapid and thorough examination and necessary treatment, definitive care for If the individual has been trained and this injury pattern is rapid transport to an is certified to perform the procedure, a appropriate hospital and the insertion of an 14-gauge or 16-gauge catheter is inserted into the affected pleural space at the second intercostal chest drain.

Jeremy Loseby is one of Prometheus’ Senior Instructors and has been a Critical Care Paramedic since 2008. For the past 4 years he has also worked as a crew member with Kent Surrey Sussex Air Ambulance.

By: Joseph M LaSorsa

Even though I am an “instructor”, I do my best to train as often as possible, both to challenge and increase my current capabilities and to develop new skills.

A phrase that has stuck with me from early on in my professional career has been “Know enough to know that you don’t know – always a student, always learning.”

My exposure to and background in professional training started when I was 18 and working towards my Private Investigations and Security license in Florida as an intern. I quickly learned the difference between valuable training and courses that were designed to “check the box”, so to speak. Many

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Feature: Issue 31

state required courses included information and topics that seemed irrelevant and later proved to be just that, while on the job training and learning from experienced professionals proved to be the most effective and useful. However, formal training that was founded on the basics and provided fundamental understanding paved the foundation for the on-the-job training to be so effective.

Additionally, given my background in the design and implementation of evaluated training programs at Tier 1 levels, we have come up with a solution that has brought a tremendous degree of success to many over the last 16 years.

In this article, I would like to discuss the important factors in determining what training to take as well as what is important to focus on as an instructor, as most of us, in one way or another, will fill the role of an instructor, be it on-the-job or as a training provider. Below are the 5 most important considerations in selecting, receiving and providing professional training.

1. Realistic, relevant and practical.

This consideration is first on the list as training that is not realistic, relevant and practical is essentially useless. The topics and information presented in your training should serve a real world purpose, and it should be expected to be utilized in at least 70% of your efforts in the day-to-day of your position. This is referred to as the 70% solution – if the training topic is to be effectively used in the day-to-day of your job less than 30% of the time, you should not focus the majority of your training dollars learning how to do it. In example: as a personal protection specialist, firearms

training is often sought after by newcomers to the industry as they believe it is a primary skill that requires a lot of their training time and dollars devoted to it. Yet in every training course I have been a part of I have asked the students to present knowledge of a protection agent who used a firearm to save his client – there has yet to be a response. The fundamental skill of firearms is important; when you need it, you’d better have it. However you should not spend a week at the range or attend some famous firearm trainer’s course and then believe that you can provide protective services. If you research executive protection training, most of what you will find will inherently include

By: Joseph M LaSorsa

some kind of flashy firearms training photos, typically with a rifle/carbine, tactical kit with vest and pictures of the students conducting patrols and live fire drills. While this may be necessary if you intend to work for a PMC overseas in a high threat environment, this is highly regarded by anyone experienced in the private sector in CONUS to be useless in this field.

2. Challenge the information.

Do not just ‘drink the coolaid’ – ask how, ask when and most importantly ask why. A rational, realistic and practical explanation should follow; if not you need to come up with your own solution that solves those questions to your satisfaction. We constantly challenge the information we present and welcome students to do the same as this drives effectiveness in what we teach.

Additionally, in almost every problem or situation, there is no one size fits all solution so in addition to asking questions, make the problem realistic and relevant to your

intended task and environment in order to challenge the solution based on those parameters.

3. Avoid “definitive” applications.

‘Always’ or ‘never’ should not exist in any training context. A fundamental application of a skill should be the focus of your training, not a cookie-cutter solution – such as the “if this happens…do this, if that happens…do that’ method of training. This is highly ineffective and will not prepare the graduates for success outside of that box.

In today’s world, the personal protection specialist is required to do a whole lot more than in the past, mostly due to technology and current economic constraints; that is why an x=y training methodology could never effectively prepare a student.

“Give a man to fish, feed him for a day – Teach a man to fish, feed him for a lifetime.”

A fundamental grasp of a concept or skill will enable a student to apply that concept

“The ultimate goal of training is to either provide someone the ability to do something they were not previously capable of, or to improve upon their existing capability.”

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Feature: Issue 31 to any circumstance – and this is the only effective way to truly train a student in a limited amount of time.

4. Enable a new skill or improve on a skill while ensuring a standard is met or exceeded.

“The ultimate goal of training is to either provide someone the ability to do something they were not previously capable of, or to improve upon their existing capability.” – Joe Autera, VDI This improvement needs to be effectively measured based on the task and purpose of the skill and the standard at which that measurement is compare to is equally important in terms of the performance benchmark that the student is being held to. In example, a standardized test may be a good option in measuring a student’s capability of meeting a standard; or perhaps a pass/fail objective measurement of a student’s capability to apply a skill may suffice. However standardized tests only measure one of two things, either the students grasp of protection theory or their ability to memorize information; conversely a pass/fail performance standard is inevitably subjective based on an instructors own knowledge, experience, attitude and prejudices. Therefore an acceptable method would be to not only provide a standardized test but also an objective measurement of practical application.

The curriculum in its design and implementation is also very important to the success in evaluating student’s capabilities.

Many factors increase the effectiveness of a well-designed training program, namely a low student/instructor ratio delivered by professional instructors with both practical experience and an in-depth knowledge of adult learning as well as an

By: Joseph M LaSorsa

early intervention and remediation process.

Another point is one of the most crucial elements of learning fundamental skills rests in how that individual student can best apply those skills once learned. In this fashion, it is best to teach a method, not the method and individually make the student better at what they elect as their method of choice to achieve the desired solution.

use your weak hand to reload are even lower (when compared to the FBI’s statistics that most engagements involving the discharge of a firearm are within 7 yards with 3 shots fired in an average of 3 seconds) Essentially, training a weak hand only reload (for most in the security industry) is like preparing for a shark attack while being struck by lightning at the same time.

5. Brilliance in the Basics Referencing firearms training again – focusing on just pistols is far more worthwhile due to the simple fact that in 12 years of providing protective services, I have carried nothing other than a pistol (in the 5-10% of the time I am even armed).

Furthermore, although there are many training courses that do focus on just pistols, the application of the likely, real world situations is still missed. In example: Last year I attended a training course by an “industry leading” firearms manipulations instructor, and was surprised to see how little time was spent on the basics and how much time was spent on things such as “weak hand only slide manipulation and target engagement”. While this is not a totally useless skill, it comes very close to it, and when instructing students in tactics that may one day save their life (or their clients) wouldn’t the students be much better served learning skills that will have a much higher probability of actually needing to be applied?

The odds of a gunfight are extremely low, (even lower if you are good at your job) and the odds of a gun fight in which you can only

For most people, sticking to the basics is what will make them a better shooter.

Almost every top shooter in the competitive world does not resort to fancy tricks; they are simply very effective at applying the basics. This concept does not just apply to firearms training, but all training.

Final word – advanced tactics, flashy moves and specialty training are good only if you are ready for them, but do not skip over the fundamentals – Focus 90% of your training time on the basics that you are most likely to apply in 70% of your daily activities given your task and environment while ensuring the skills you are learning can uphold the test of being asked why.

Joseph M LaSorsa is currently employed as a senior partner managing and conducting: Protective Operations Training Courses, Executive Protection & Bodyguard Services, Risk Management Consultations & Seminars, Workplace Violence Prevention Seminars & Intervention Services, Security Consultations & Seminars, Private Investigations and Technical Surveillance Counter-Measures with LaSorsa & Associates – an International Protection, Investigations & Security Consulting Firm.

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Editorial: Issue 31

Responding to Feedback

Assessment is a core component of accredited courses as tutors focus on measuring your knowledge against the learning outcomes for the course.

It is therefore important to demonstrate Common mistakes that you can effectively communicate your • Don’t just read the grade: One common understanding of key topics. Often this is approach to feedback is to read the not an easy task and students find that this grade and, if you are happy with this, not is a skill they need to develop over time. read anything else. This is a real missed One way in which you can continually opportunity as your tutor is likely to have develop your assessment technique is to given you some pointers about how you read and act upon feedback you receive in can improve future submissions. your assignments. Unfortunately, in my • Don’t dismiss it: Upon reading the experience, many students do not make the feedback, you might feel it does not apply most of this opportunity. In this article I will to you. This is especially tempting if the highlight some of the common mistakes that feedback is negative. However, don’t just students make, and share some tips for how dismiss the feedback out of hand – think to utilise feedback to boost grades in future about it rationally and consider how it submissions. might help you improve.

By: Dr Amy Burrell

improvements only risks a fail at the second attempt. I have seen umpteen resubmissions which are almost identical to the first failed submission – they contain perhaps the odd extra sentence and put the plagiarised sections into quotes - unsurprisingly this is not enough to pass.

Tips for responding to feedback • Appreciate it: The tutor has spent time writing feedback for you. Take time to appreciate that you are being offered personalised feedback.

• Acknowledge it: Take the time to read the • Don’t take it personally: It is tempting feedback thoroughly. Consider the position to take a negative comment personally. the marker is coming from and make a However, remember the tutor is trying to conscious effort to act upon their highlight areas for improvement to help comments. you to develop. Focus on these points to • Consider it and take action: Think help you develop your skills. about how you can act upon the feedback • Don’t assume that because you got a good provided. grade there is no room for improvement: • Look at both sides: Positive feedback can There are always opportunities for be useful too as this tells you what you are improvement so it is important to consider already doing well on. how grades could be boosted even further • Review: Take the time to review all of if you want to maximise your potential. the feedback you have received. Are you • Don’t just make small changes for a receiving the same points for improvement resubmission: It is especially important from multiple tutors? If so, chances are to respond to feedback if you have failed these are the areas you need to prioritise. an assignment. Don’t just do the minimal Are you making improvements over time? you think you need to do to pass. Instead For example, are your grades increasing concentrate on trying to significantly and/or the number of points for improve the assignment. I know it is improvement decreasing? If not, then more tempting to do minimal work on the work is needed to improve weaker areas. re-submission (especially if the grade is • Ask for clarification: If you are not sure going to be capped) but not making proper what a tutor means, ask for clarification.

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Editorial: Issue 31

This will help you act upon their comments you are might receive. Here are some of the more effectively. most common I make, with some additional information about how students can take Feedback – what does it mean? action: There are a number of comments which Feedback

The student should expand their reading.

This essay does not answer the question.

Sentence structure is overly complex and disrupts flow.

Structure needs to be improved.

Conclusions are not supported by the evidence.

The reference list is incomplete.

Action

Put simply, read more literature. Not one or two extra papers but often a lot more than this. As a rule of thumb I would expect to see 1 reference per 100 words of an assignment (so a 1,000 word assignment would be supported by at least 10 references). In my experience, well referenced assignments tend to do better.

Sometimes students tell me what they know about a topic rather than answer the specific question I have set. It doesn’t matter if you write me a really interesting piece of work, if it does not answer the question I set it will fail.

I’ve seen sentences of 60+ words. These are difficult to follow meaning you have forgotten the start when you finally reach the end of the sentence. It is important to present information in a succinct way so your reader can easily follow what you are saying.

An assignment should have a clear beginning, middle, and end.

Often students just list everything they know about a topic rather than tell me a story. I want to be led through information in a logical way. One way to work on structure is to write essay plans as this helps you organise content in the most logical way.

Often students have already decided what they think the conclusion is at the start. This is not necessarily a problem but the conclusion does need to be supported with evidence. I have read several essays outlining why argument A is the most logical throughout an entire essay only to be told argument B is the strongest in the conclusion (with no evidence!). In such cases the student either needs to (1) conclude argument A is best as they have evidence for this, or (2) find evidence to support their conclusion about argument B is the most appropriate (and discuss this fully in their essay).

Reference lists need to include a list of ALL sources cited in the assignment. They should be formatted to the standard required by your institution. A reference list is different from a bibliography which lists everything you have read.

By: Dr Amy Burrell

Feedback

There are a number of grammatical and spelling errors.

Some sections of text are highly similar to published sources.

There is an overreliance on quotes.

Action

Poor spelling and grammar can negatively affect your grade (e.g. a misplaced comma can change the context of a sentence). It is therefore important to check your spelling and grammar several times prior to submission. If you struggle with this, ask a family member or colleague (who is not doing the same assignment as you – remember my recent article on collusion!) to proof read for you.

This highlights a concern that plagiarism might be a problem. In some cases, students copy text because they do not understand the topic in enough depth to paraphrase effectively. If this applies to you, go and ask for extra support to ensure you understand the topic.

Never copy/paste text into your essay without quoting appropriately as this is plagiarism.

Following on from the last point, students sometimes worry about plagiarism and so put text within quotes to avoid plagiarising.

Although this is the correct procedure to avoid plagiarism, it creates another problem, namely that the tutor cannot establish whether the student really understands the topic or not. If you put everything in quotes, how is the tutor supposed to award you marks?

Conclusion It is important to continually develop skills when studying and feedback can be really useful in helping us improve our written work. Tutors want to support you to do well so do take the time to read the feedback they have provided and make a conscious effort to respond to it in future submissions. As always, if something does not make sense, go and ask for clarification so that you can maximise the usefulness of your feedback.

Remember, feedback is there for a reason so use it.

Amy holds a BSc in Applied Psychology, an MSc in Forensic Behavioural Science, and a PhD in Psychology. Amy is a Lecturer in Forensic Psychology at Birmingham City University and can be contacted on amy.burrell@bcu.ac.uk. She was previously the Training Manager for Perpetuity Training who specialise in security training (see www.perpetuitytraining.com) and is also involved in the Crime Linkage International NetworK (C-LINK) (see www.crimelinkage.org)

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Feature: Issue 31

For many in the field of Executive Protection the job traditionally consists of assignments with a single client in a locale with which they are already well acquainted. For others, a day may consist of working with a multi-person Detail that involves domestic and in some cases international travel in the government or corporate sector.

But what happens when the assignment takes the form of providing protective services for not one individual, but an entire musical tour, headlined by one of the best selling artist of the year? Welcome to the challenging world of Tour Security.

The Assignment: In 2015, one of the year’s biggest sellers in the music industry embarked on a world tour divided into three segments. The last segment would bring the tour back home to the United States where the headliner would be joined in a support capacity with 4 other well known acts, performing at Amphitheater styled venues around America.

The Team: • Sam Alicea (Detail Leader), • Derion Williams (Front of House security, artist liaison), • Kevin Lockhard (Back of House security/ Transportation coordination) • John Roche (Security Driver)

First off, did you have any daily processes or checklists?

Sam Alicea: When I first got the call for the job, I looked over the tour dates and the locations. Using those, I was able to begin my pre-advance: developing checklists based on the individual locations. Obviously, they

By: Miguel DeCoste were preliminary because there were plenty of things that I discovered once I arrived onsite. But I had a list of questions for each venue and a daily checklist as well: everything from event personnel onsite to routes to hospitals.

Derion Williams: My process depended on the venue: Arena or Outdoor amphitheater? I would arrive in the morning, do my walkthrough, and work my way down my Advance checklist.

With Outdoor Venues, the approach would be a little different, because we had to be prepared for the possibility of bad weather.

Kevin Lockhard: My list didn’t really vary. I had to know the size and layout of the area that was restricted to artist, invited guest and crew. This included the configuration of the parking spaces, entries, exits, and access points to Back of House and the Stage.

John Roche: For me it was straightforward: Vehicle cleaned and fueled, looking up or double checking routes, and checking where the Client might need to travel after the show.

John, what type of vehicle did you use and how did you manage transporting both the Team and the Client?

I drove a custom Sprinter van for both the Client and our Team, which might be a little difficult to understand at first, however for a touring client their primary method of transportation is a Tour Bus which allowed me the ability to move the team when not assigned to the client’s moment. The team would wait for me to deal with the Client, always. I would drop them at the venue in the morning or leave them at the Venue post-show, transport the Client, and then come back for the team.

Did the team security have briefings on a daily basis? And to what extent did you interact with other security teams or venue management?

SA: We usually gather in the morning at breakfast and went over some things from the previous venue and say, “Let’s pay

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attention to this or that or let’s try something a little different next time.” And we’d run through the day in the evenings. I absolutely talked to the Security Director at each venue and conducted a briefing with their team every night.

DW: We also had individual meetings during the day to address team members concerns. And since we interacted with the Personal Security Teams of other artists on the tour we were always in contact with them.

KL: Venue management and venue staff were some of my ongoing contacts. They would offer suggestions as to how to handle venue related issues based off of past experience.

They knew the Area of Operation and how to work it, I just had to configure (or reconfigure) the environment to our needs.

I understand outside of your core team, you used local resouces in the cities the tour traveled to. What was your vetting process? How did you decide who to use?

Considering there was such a huge learning curve, how did these individuals fit in?

SA: For the most part we used individuals who had gone through the same training program that we all had (ICON), so a big portion of the vetting was already done.

Since we knew they were trained up, we just had to fit the right person for the right task.

Our process consisted of meetings asking them questions about specific aspects of the

job we needed them to do. Their answers pretty much let us know how well-versed they were in the positions we needed to fill.

These individuals were here to supplement our existing framework so I worked around their knowledge base. Some would be on escort duty, others, the performance pit – which is the area between the stage and the audience, and others “halls and walls.”

Every position was important.

As individuals, what would you say were your biggest challenges on this tour?

DW: I think it was working as “one” as a team. Trying to make sure we had one direction. If we were able to not only meet but beat our goals, those were the times we area always working smoothly as a team.

JR: For me, as a driver, it was the in-city routing and navigation. This was a NATIONWIDE tour. So that meant arriving in a new city - almost everyday - not knowing where I was could at times be frustrating, particularly because the client expects you to know. Other than that it was the physical aspect for sure, it was a constant grind and sleep was a limited luxury.

KL: Getting to know the layout of the venues and figuring out the access points was difficult while working under a rapidly ticking clock. Figuring out who could or could not go to different areas of backstage area, and handling groups of people so they wouldn’t congregate next to the stage or dressing rooms. At first it was hard to get into a “rhythm” on the transportation side. Coordinating arrivals and drop offs in terms of importance, especially when VIP’s of different levels of importance arrive at

By: Miguel DeCoste different times! It could get stressful.

SA: Sleep deprivation was the worst part.

You need to get a grip on that. It catches up to you very quickly and can affect everything from reaction time to team cohesion, especially when you are doing shows back to back to back.

Derion, you have quite a bit of experience working close protection with a number of A-List Celebrities. Did you see taking on this assignment for tour security as a step backwards for you?

DW: I’m used to working by myself so there were definitely some adjustments that I had to make with the team. More than anything it made me realize some things that I had to work on to be more of a team player. But it definitely was not a step back, there’s more to Executive Protection than just standing next to the Principal.

Sleep deprivation. Stress.

Constant travel. What did you do to keep yourself motivated during the long run of shows?

DW: It was challenging, no doubt, but we had the attitude of “New show, new day.”

Prove yourself everyday.

KL: For me personally, I do a lot of praying.

I talk to God and during the trip I talked to my fiancé, that process always gave me piece of mind.

JR: The major thing for me was to not let anyone down: myself, the team, the client, my family. The drive not to fail pushed me through. That and I knew I had a vacation waiting on the back end!

SA: It was all about keeping a positive outlook on everything. That was really the key. Guys are stressed, guys are tired, guys are worried about their performance. I just had to tell them, “Don’t worry, things are good. Keep working hard.”’

Sam, you obviously handled a lot of the Administrative tasks.

Why do you think you were chosen for this role?

SA: I have a background in business and I’m familiar with a lot of the tasks that go along with it. That definitely helped to do the job and probably lead to the decision to have me lead the team.

Along those lines, did you ever feel you were “missing out on the action” when others were involved with “all the action” and you were typing reports?

SA: Not at all. I actually ended up doing pretty much an equal share of both administration and protection. Once I had my paperwork done or the show started, I was fully involved in the security process.

So for me, that broke up the monotony of the paperwork and I really enjoyed the multitasking aspect of it.

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Ultimately, you are working on the road, how did you as a team, which can have its resolve or minimize conflicts? pros and cons. What was the JR: You have to realize that none of it is hardest part of being part of a personal. People get frustrated. I tried to about situations before speaking to team for an extended period of think them. And that allowed me to bring it up when things were calmer and we could hash time? it out.

KL: The city to city driving, going from place to place, trying to sleep AND being jammed John, you were the “new” guy in a small space made it tough. The luxury on the team. Was there any accommodations are for the Protectee, the team made the best with the resources we hazing that went on? were given. You just have to be professional and work through it.

JR: I think there were expectations that I should know or would know things that I JR: Sleep was actually the biggest challenge didn’t know. So if things didn’t go the way for me. My goal was to try and get as much the guys expected, there was some tension rest as possible, that way I could drive the that was created. But no hazing, nothing like Client and the rest of the team when needed. that.

DW: Dealing with different personalities, levels of experiences, and work styles. For people used to working on their own, being part of a team means putting a lot of your expectations aside. Different people work in different ways and you have to get used to that.

SA: Understanding personalities and how to handle them, no doubt. Like any other team, you need to start gelling; you need to get to know each other. At the beginning, everything is great; everyone is excited. As the time passes and the different personalities come to fruition, you’ve got to find some commonality and understanding of people. You really have to take that into consideration as you are with each other around the clock. Understanding personalities and how to handle them is key.

So along the lines of difficulties

To carry that point forward, as the new guy, was there ever a point at which you said, “This isn’t for me”?

JR: There were some points where there was tension, but it never made me not want to do the job or walk away. Some of the frustrations and arguments made me say, “I’m not here for this”, but never, “I’m leaving because I can’t do the job.” I would never want to let down the team or our employer.

But there were definitely points when I said, “Why am I dealing this ridiculous stuff?”

KL: As for difficulties on the road, we had moments where we talked as a team and sometimes we’d have a one on one conversation to sort it out. You’re not going to get along with everyone, no matter what

By: Miguel DeCoste type of job you have but you figure out ways to make it work. Sometimes you have to be the bigger person for the betterment of the team DW: You have to talk it out. Riding with each other, eating with each other, being around each other so much, you have to talk through any problems. Discuss things at an appropriate time was part of the process. We may disagree but never in public, we just hash it out at the appropriate time.

loved ones. What was the hardest part of leaving them behind and how did you reconcile that?

KL: The distance. Everybody can’t handle that distance. Having been in the military and being deployed for long periods of time helped me a lot. You have to have a strong person in your corner, who understands what you do for a living.

SA: In a close setting, sooner or later personalities are going to clash. You just have DW: It wasn’t tough for me. It’s just part of the job. You deal with it and keep going. to be honest and move forward. We would get together and hash it out as a group.

We’re not all the same and we handle issues SA: Being married and have a teenage differently, so you have to talk it out. daughter, it’s hard to be away. You have to try communicate as much as possible. And Were there any issues, lets’ say and you have to keep in mind that it is difficult ego clashes, working along side for your family as well.

the other protective teams that were on the tour, be they the Headliners Personal Security, the other act’s Protectors or visiting VIP’s security Details?

DW: Not really. I think everybody got along for the most part as far as personalities. We did come across any issues, and one of the benefits was that we had previously trained with or knew the majority of the Close Protection teams for the artist. We were all there for one reason, the safety and security of the tour and the individuals on the tour.

Being on the road for an extended period of time takes you away from family and

JR: I haven’t been that far away from home, for that long, for a very long time. It’s necessary to keep a positive interaction with the people back home. And having them remind you of the end goal absolutely helps.

You all seemed to handle internal conflicts, high stress, and lack of sleep as just another day on the job. Tell me about the personal end.

How did you deal with things like diet, exercise, and most importantly…laundry?

JR: I did my laundry at the venue or at the hotel, but I will freely admit that there were

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days when there were some back-to-back wardrobe repeats. Exercise was challenging because of lack of time and locations to train, so not as much of that as I had originally planned. Eating right was not as difficult as I thought. There was a catering service that provided breakfast, lunch, and dinner, so it was a matter of remaining disciplined and eating the right foods.

DW: I’ll be honest: eating I failed at. And exercise was difficult because of the timing of the work day. If you only have a few hours free, are you going to workout, or sleep? If we got somewhere early, I would do laundry at hotel or I tried to squeeze it in wherever I could.

SA: When you’re in a tour bus or a van for weeks at a time, getting regular exercise and food is really hard. There is a lot of food available from catering, but lack of exercise will take its toll no matter how well you eat.

You definitely have to watch what foods you’re grabbing. As far as laundry, there is always an option at the venue. Personally, I would use hotel laundry when I could.

KL: Whether it’s food, sleep, or exercise, you just don’t have the choices that you want like you do when you are at home. I grabbed what food I could, when I could. The only real constant was breakfast. And exercise?

Every now and then, but usually if you had extra time you wanted to sleep! Or do laundry. I did most of mine at the venue.

Looking back on your weeks on the road, do you have any takeaways from the experience?

DW: Everybody does not have the same level of training or attitude or way of doing things that you do. How can I make things work when dealing with people who have different approaches?

JR: You can’t try to be everything to everybody. Do your job and do it well. You need to be yourself, but be a part of the bigger picture. You have to know how to come across as a professional everyday.

KL: You have a huge responsibility when you are on a team and working on a tour.

There is more ground to cover and a lot of moving parts that you don’t see if you work solo with a client. I would absolutely learn how to manage my sleep better. This leads to improvement in other areas, so that’s a new focus of mine.

SA: On tour, you have to constantly deal with a lot of different moving parts: from administration and paperwork to venue security to stage crew and production staff.

It was a bit of a surprise to me the amount of different entities that I had to deal with on a regular basis. If you don’t communicate with all of those key personnel, you won’t be successful. Every day is like your first day.

Every day.

FINAL TOUR STATISTICS Days on the road: 45 Shows: 32 Miles travelled: 18, 390 Tickets sold: 575,000 Gross ticket sales: 20 Million

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The recent proclamation regarding the reduction in the size of the BMP4 High Risk Area around the Horn of Africa signals a positive step towards finally combating the threat of Somali piracy.

The implementation of BMP4 along with other concerted efforts has gradually suppressed the tide of attacks that were once so widespread in this region. The

decision to decrease and redefine the HRA has undoubtedly been influenced by the restriction of the pirates’ capability to conduct long-range maritime operations

By: Ed Hill

While the future of Somalia hangs in the balance, the piracy problem over in West Africa also seems to have stalled. Incidents of maritime piracy in the Gulf of Guinea escalated towards the end of 2012. along with statistics reflecting the dramatic reduction in attacks over the past two years.

The decision to modify the HRA by taking out the Gulf of Oman, most of the Red Sea and a sizeable portion of the Indian Ocean’s eastern boundaries away from the Indian coastline reflects the true state of the current threat. With pressure from some coastal states and the last confirmed piracy incidents being reported in 2012, the decision to adjust the HRA is certainly justifiable. However, this welcome progression must still be applauded with caution as some experts claim that Somali piracy is far from dead.

A BBC report released at the end of August claims that Somali government officials are warning of a piracy revival. These warnings were aimed at the developed world in an effort to increase foreign aid and investment in to the country so that security can be restored and jobs can be created. Local fishermen claim that foreign fishing trawlers are illegally plundering Somalia’s fish resources, making it impossible for them to earn a living from fishing.

With so many young men unemployed and struggling to find work, the lure of returning to piracy with the opulent financial rewards must surely be tempting.

While the future of Somalia hangs in the balance, the piracy problem over in West Africa also seems to have stalled.

Incidents of maritime piracy in the Gulf of Guinea escalated towards the end of 2012. Complications concerning individual sovereign states imposing their rules on its own territorial waters surrounding the use of private armed guards meant that the model used against Somali pirates could not be transferred across to West Africa. Consequently, violent attacks on shipping continued relentlessly with seemingly no solution in sight.

However, two incidents in the past three months suggested an unexpected lull regarding maritime crime in the region.

The first incident took place in early July when an armed gang attacked a product tanker in the Conakry Anchorages.

Firearms were used in this incident with the motive being robbery. On 19th October, armed pirates attacked and

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boarded another ship underway off the Niger Delta. During the attack, cash was stolen and four crew members were kidnapped.

It is widely believed that increased patrols by the Nigerian Navy in and around the Bonny River may have forced the criminal gangs to operate further out to sea.

Nevertheless, the efforts of the Nigerian authorities indicate that they are prepared to take the fight to them. These efforts to improve the maritime security situation in Nigeria have been attributed to recently elected President Muhammadu Buhari. The new President is keen to impose his authority and put an end to the lawless nature of Nigeria’s coastline.

While efforts to curb piracy in the Horn of Africa and the Gulf of Guinea are showing signs of success, the same cannot be said of Southeast Asia. There has been a worrying increase in the rise of incidents of maritime crime in this region and there appears to be no imminent solution in sight. Since 2010, attacks on ships in the waters around Indonesia, Malaysia and Singapore have more than doubled on a yearly basis and in 2014 they accounted for nearly six of every ten sea crimes worldwide.

Southeast Asian seas, particularly the Straits of Malacca and the Singapore Straits, are home to vital shipping routes.

Almost half the world’s oil and much of the energy products imported by China and Japan pass through those waterways.

Despite announcements to step up sea patrols by the authorities of the three nations concerned, the number of attacks in the region continues to increase.

Similar to the concern created by the rise of Somali piracy in 2008, the international community realises the risk piracy in Southeast Asia poses to world trade. Matt Walje, lead author for Oceans Beyond Piracy’s 2014 State of Piracy report, which estimates the value of the oil stolen in 2015 alone at $5 million claims “this is a significant problem and it seems to be escalating, it poses a potential threat to world commerce.”

With over 120 armed robberies, hijackings and other attacks on ships

by Southeast Asian pirates in 2015 so far, this region is now widely regarded as the global piracy hot spot. However, the procedures that have proven to be effective against Somali pirates cannot be used in Southeast Asia. The region’s dense map of territorial waters complicates the use of military vessels which makes policing the area increasingly difficult.

Since 2010, attacks on ships in the waters around Indonesia, Malaysia and Singapore have more than doubled on a yearly basis

By: Ed Hill

“The pirates seem to be fairly adept in finding out where the territorial waters of the different nations start,” Walje said.

“That way they can take a vessel in one area and move to another area, which slows the response from authorities.”

Maritime piracy is a problem that has plagued the seas for centuries. The complications surrounding territorial boundaries are often used to the advantage of maritime criminals. The decline in Somali piracy can largely be attributed to the use of private armed guards. However, these attacks were taking place within international waters where there is no jurisdiction.

Consequently, when a piracy problem arises within the territorial boundaries of a particular sovereign state, it is the

responsibility of that state to police its own waters. However, a number of governments are struggling to deal with this.

For varying reasons, governments appear reluctant to involve the private security sector, particularly foreign security companies, to assist them in dealing with the piracy issue. Private Maritime Security Companies have demonstrated professionalism and competency in dealing with piracy around the Horn of Africa. Although those same measures cannot be used inside territorial waters is understood, the private maritime security sector is flexible, resourceful and still has plenty to offer. Governments therefore should embrace this expertise and not shun it away.

Ed Hill is a former Royal Marines Commando with a Masters’ Degree in Maritime Security. He is also Managing Director of Intrepid Risk Management, a company that provides specialist security services to superyachts and their owners.

By: Nicholas Stumpf

High Profile Protection Detail vs Low Profile Protection Detail

The goal of the protective detail is to avoid or prevent an attack.

The most traditional protective detail seen throughout the world, government or private is the High Profile Detail.

The high profile visible detail is designed to be obvious, driving SUV’s, carrying their weapons in the open and at times equipped with belt fed machine guns, body armor and helmets. During a special event they will be wearing suits and surveillance kits (ear pieces), looking like the typical bodyguard portrayed on Television and in movies.

thwart an attack, but this is not always true.

Actually the high profile detail has done just the opposite throughout many regions in the world.

The high profile detail can draw unwanted attention. It has happened in the past where protection details have been naturalized and the client (principal) kidnapped or killed.

Clients and a majority of protection The high visible protection detail helps the companies believe that the high profile detail bad guys gather intelligence and allows is the best way to employ protection for them to find a place to initiate an attack or different reasons. The most popular reason is kidnapping, based off of the high profile because the high profile detail is aggressive details movements. Iraq and Afghanistan is looking. The client and protection detail is just two of many places where high profile solely relying on their aggressive posture to details have been hit multiple times

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Operating in a low profile manner might possibly have saved my team and me. with Improvised Explosive Devices (IED) Vehicle Borne Improvised Explosive Devices (VBIED), Rocket Propelled Grenades (RPG) and small arms fire. The movement of a high profile detail has the potential to make the local population angry as well.

attention to the detail or principal.

Protection of the client is much more discrete, while hindering the intelligence gathering capabilities of the attacker.

In order for the low profile detail to be successful it must use vehicles popular to the area, flow with local traffic and visit a venue with the least amount of protection specialists present as possible.

The low profile detail uses popular vehicles found within their area of operations. By using vehicles indigenous to the area of operations, this allows the low profile detail to travel the same speed as local traffic, and For example when I was in Iraq a US high stop at traffic lights while blending in with profile detail was driving aggressively though their environment. They go through check a neighborhood when they struck and points and stop if signaled to do so by local killed a local child. This incident quickly authorities. turned the population against us making it almost impossible for Americans to enter Operating in a low profile manner might the neighborhood or conduct operations. possibly have saved my team and me. In Iraq In the cities of Europe, Asia and the United we were driving down Route Tampa when States high profile details frustrate people we drove past a dead dog on the shoulder of with the closures of roads, tying up of traffic the road. As we got closer to the carcass my and the sense of arrogance and entitlement team and I observed wires running out of portrayed by the principal and detail. This the mouth of the dog. The dog had an IED has the potential to create animosity that hidden in its body. If we would have been could possibly lead to an attack on the traveling in a high profile motorcade the principal in the future. Ultimately the high insurgents probably would have triggered profile protection detail rely on the numbers the device, killing or severely injuring us and of protection specialists and the intimidation or the principal. Mobility operations are very factor for security, not stealth, like the low important to being successful in low profile profile detail. operations and so is how the detail operates on venue.

Low profile protection details can be employed in high or low threat areas Whether operating in a conflict zone or throughout the world. The purpose of a affluent area in Europe, keeping a low profile low profile detail is to employ protective on venue is important. This allows for the measures that do not draw unnecessary principal to enjoy their family or conduct

By: Nicholas Stumpf

business privately with the comfort of knowing security is in the area. For example if visiting a restaurant the protection specialist should position themselves to where they always have eyes on the principal.

This can be accomplished by sitting at the bar or a table nearby. These arrangements can be made when the advance visits the restaurant while having dinner the night prior or even 5 minutes before arrival. If the detail is operating in a high threat area then an additional team can be positioned in a separate vehicle outside the venue acting as a Quick Reaction Force (QRF).

During low profile operations safety comes with stealth, not numbers. Low profile operations have the tendency to add a bit more stress to the protection detail because each detail member is required to be able to do multiple tasks, for example being responsible for team communications and acting as the team’s machine gunner. The stress can be felt by the principal as well, because he or she might feel uncomfortable traveling through a hostile environment, and relying on two detail members to keep them from being kidnapped or killed. The reasons just mentioned is why the protection community has a hard time adjusting to the low profile concept.

A US government organization tried to create a low profile detail in Iraq, but failed at the concept when the upper command demanded that the detail still travel with three vehicles in a high profile motorcade.

The only factor they changed was that they were driving sedans instead of the traditional Suburban’s. In addition to the

Suburban’s the organization employed a high profile advance team; completely defeating the purpose of blending in with the environment. In order for the low profile operations to work, the protection detail should be properly trained in low profile protection operations and be comfortable operating in small teams. Conducting low profile operations puts a tremendous amount of responsibility on the individual detail member due to the lack of man power and support.

Although high profile and low profile protection operations are very much different from each other, they serve the same purposes, keeping the principal safe.

High profile details rely on aggressiveness, speed and numbers while low profile details rely on individual skill sets and stealth for security. Each detail serves its own purpose and has its place in the protection world. Although this is true, based off my experience I prefer the low profile detail over the high profile detail while conducting daily operations.

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Fan: A person who is enthusiastically devoted to something or someone, such as a band, sports team, book, or entertainer.

As many working the entertainment sector of the industry, the lifeblood of every Celebrity, every Recording Artist, every Actor or Actress, are the fans, for without fans, there is no stardom. How important are they? What drives a fan to be faithful to a certain artist, band, or group? How does the fan contribute to the overall successes of artists? And more importantly, how well do you as a protector understand the dynamics of a fan to keep your client safe?

I remember as a kid watching Elvis on T.V. in concert. I vividly remember asking my mother, “mom why are those ladies crying?” All I saw was thousands of people singing along and as the camera’s panned across the front of the stage,

I saw people screaming and crying.

The emotional state that they were in reminded me of someone who had passed away or something. At the same time, the people that were crying, seemed to be celebrating, I was so confused! I’m sure that this phenomenon happened with other artists of that era however, I don’t remember personally seeing it again until Michael Jackson performed. I was always curious as to why people get so overwhelmed and so lost in a feeling over an entertainer, that it brings them to a state of complete “emotional servitude.”

With that said, I never realized the true motivators for fans until I became an Executive Protection Specialist.

It starts with motivation, these motivating factors are likeness and want and are

By: Mark Roche EPS

different from person to person. Music in particular draws people of every background, ethnicity, age, and social status. Music above all, is seen as a healer, it comforts, it’s an escape for some, and it builds confidence in many. How does it start?

thus a fan is born. As I stated before, the dynamics of a fan vary from age, social status, education, and the personal psychological make-up of the person.

Personalities of music fans vary for example, extraverts prefer heavy base lines while jazz fans or classical music It starts in the mind. Dr. Jeff Rudskic a fans tend to be more creative, more psychologist at Mutlenburg College stated introverted (and incidentally, have higher it this way. He said, “We’re built to become IQ scores). Here’s a few more that were deeply connected to outside entities. compiled by a study done by Dr. Rudskic.

The brains mesolimbic system functions as a reinforcement circuit between the Pop music: hard working and have high opiodergic system (which controls liking) self- esteem but tend to be less creative and the dopaminergic system (which and at times uncomfortable. governs wanting)”. For instance, when we like a particular donunt, we want it again Rap Music: tend to have high selfthe next time it’s available. It’s the same esteem, are out going and very creative with liking a particular artist or band, a certain song can be liked and then the Indie Fans: Tend to be typically person wants to hear more and see more introverted, intellectual, and creative.

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Jazz, blues, and soul Music: were found to be more extraverted, have high selfesteem, creative, and intelligent.

protect your client.

As I stated earlier the Fan is the lifeblood of a successful entertainer, his/her In my opinion, as a protector you will popularity, his/her ability to record and need to know and understand the make- release new material, tours, and more up of a particular genre of music to importantly the income bottom line for understand the fan base that comes along the artist. Understanding that without with it. What I mean by this is, in order “the Fan” there is nothing, and the to take on a musical client, you must have delicate balance between allowing certain a firm understanding of the dynamics of interaction(s) between the client and his/ that certain fan or crowd. How will you be her fans is a necessity, while protecting able to do a competent threat assessment, them is paramount. This balance is only advance, dedicate staff, or protect a found with time, and familiarity with your client if you don’t know the dynamics client but knowing the dynamics of the or major make-up of the crowd that’s fans will make this a more comfortable coming to see them perform? Live shows experience for you as it pertains to the incorporate light displays, choreography, protection of your client. video displays, and in some instances pyrotechnics. Some of the most powerful While fans are the fuel by which musical experiences of a fan come from the entertainment machine runs, concerts. They are often described as a we as protectors must have a clear near religious experience with pounding understanding how to navigate the hearts, tears, and no adequate words to machine allowing the fans to show their explain their emotions. So with that said, love and support while at the same if a fan is feeling like that at a concert, the time keeping our clients safe. The vital temporary euphoric feelings they have relationship between an artist and his/ sometimes do not come with a sense of her fans is a special one on both sides safety for themselves or the performer. therefore, knowing that relationship, understanding that relationship, and Your awareness and understanding of this preserving that relationship is vital to component, is vital to you being able to your success in this niche market.

The Fan is the lifeblood of a successful entertainer, his/her popularity, his/her ability to record and release new material, tours, and more importantly the income bottom line for the artist.

SafeGuard Armor By: Chris Taylor

Bodyguards are required to work in a wide range of situations and deal with a variety of threats.

Preparation is of the utmost importance to ensure that you are capable of dealing with the vast number of situations that arise.

This means that your protection must reflect the most likely threats, which will differ greatly from escorting a business leader to keeping mobs of fans away from a celebrity.

What Type of Protection Will You Need?

Body armour incorporates a range of products at different levels of protection, and the appropriate protection will depend on the environment the Bodyguard is working in. Bodyguards are required to work in close contact with the public, and whether they are guarding their client from fans or attackers, there is always the threat of injury. This is why protection is so important. If the situation does turn violent, a protective vest could save your life, and ensure you protect your client. The most likely weapon used in an attack will be a knife. This is not only because they are so accessible, but because we are fortunate in the UK to have far

fewer instances of guns and gun crime than in comparable countries. Therefore, a stab proof vest is likely to be the most appropriate protection.

Stab and Spike Protection Stab protection (or edged blade protection) is tested and graded by the Home Office’s Centre for Applied Science and Technology (CAST), formerly the Home Office Scientific Development Branch (HOSDB). Making sure that any armour meets these standards of testing ensures that stab proof vests can protect against the most common edged weapons.

However, stab proof vests cannot and will not protect against spiked weapons.

Stab resistant vests use layers of chainmail or laminate in addition to ballistic materials like Kevlar to prevent edged weapons from penetrating. However, spiked weapons pass through the gaps in chainmail and Kevlar, and without the

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Feature: Issue 31

required number of laminate layers it will not offer spike protection. Bodyguards will often find themselves in close proximity with all manner of people, and in these situations a spiked weapon can be just as deadly as edged weapons.

Level IIIa vest will be the ideal ballistic protection for Bodyguards. Protection at this level remains lightweight, to the extent that a Level IIIa vest can still be worn underneath clothing in a covert style.

Ballistic Protection In order for a Bodyguard to provide their client with complete protection, they themselves need to be completely protected. This may mean that ballistic protection is necessary, and firearms are an unlikely but still very serious threat; in 2013/14 the Police recorded 7,709 offences in which firearms were used, leading to 29 fatalities. Firearms may not pose a serious threat for all Bodyguards, but wherever there is the threat of firearms a bullet proof vest will be needed.

Ballistic protection is available in multiple levels depending on the ammunition it can protect against; for example, a Level IIIa vest can protect against the vast majority of ammunition used in handguns, including 9mm, .45mm and .44 Magnums. Handguns are the most common firearms in the UK, and so a

How Will You Wear Your Vest?

The type of body armour needed will vary depending on the scenario, but it is just as important to consider what form this protection will take. The traditional idea of body armour is of a visible bullet proof vest, which will be ideal for some Bodyguards; when you need to display your authority and make your presence known, having visible body armour will help greatly. Moreover, armour that is worn over clothing (overt armour) can be customised with logos and insignia, again enhancing their suitability. On the other hand, covert options are readily available and may be preferential. Covert and overt vests are available at all levels of protection, and so the type of threat faced does not affect this decision.

Of course, some clients may wish their

SafeGuard Armor By: Chris Taylor protection to remain discreet and inconspicuous, and yet Bodyguards cannot sacrifice their own protection.

Therefore, concealing armour from the general public is vital. Covert vests can be worn comfortably under clothing and still remain protective, while some also utilise temperature-regulating technologies to help keep the wearer cool. An added benefit of covert armour is that it will avoid antagonising anyone or inviting an attack, which is often reported to be a side effect of overt body armour. This is perhaps because overt protection suggests to any potential threats that an attack is expected or even desired, though this logic means that the mere presence of Close Protection Security would incite attackers, and therefore the style of vest is unimportant.

and preparation. Whatever the choice, body armour is lighter and thinner than ever, and can be worn comfortably for extended periods without restricting your movement or sacrificing your protection.

Protection should not be sacrificed for discretion or comfort, and body armour is increasingly lightweight and comfortable.

Whether discretion is most important or displaying your authority, body armour can be worn for extended periods without hindering your ability to protect your client and fulfil your duties to the best of your ability.

Overt body armour has further advantages, and some have argued that displaying protection can deter potential attackers, as it is visible statement of your preparation.

Similarly, it can reinforce your authority and status as Bodyguard which in dangerous situations could perhaps help you avoid an attack. The choice as to what style of vest is most appropriate rests with the individual, and must reflect their own research SafeGuard Armor www.safeguardarmour.co.uk

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Editorial Issue 31

Those that have taking my training course know that I often try and incorporate lessons learned from some of the more challenging Protective Details that I have been involved with over my career.

While some of the specifics have been changed with respect to OPSEC the sanitized account still fit with my motto of, ”Real World Vs. Text Book”.

In my opinion, it’s scenario based teaching —that’s grounded in realty, that really drives the nail on the head. When a thing actually happens to someone you know, you put yourself in their shoes, asking the important questions, what would I do? What would I then do next? How would I deal with this subsequent chain of events?

There’s the perfect answer and then theirs the actual one. Some of us might remember school text books that had the answers to math problems in the back. Sure you could just look there and copy down the solution, but the teachers would ask you to show your work, and at that point many of us would sit there stoned faced or stammering.

“What would I do?”

“What would I do next?”

A short time ago I took a client to the United Arab Republic (UAE) for events associated with Formula One Racing. Prior to assignment, the team goes over an Advance Checklist that includes vital information to the Detail. The who, what, why’s and when. We also do an a bridged version and make it available to the Protectee and senior handlers that are, “need to know.”

As we travel internationally often, some of the information is boilerplate, meaning that it’s the

same from one assignment to the next. The gift is that it is readily accessible and easy to put together, the negative is that, like the fine print at the bottom of your grocery bill that says you won a free loaf of bread, just the fact that something is always there, means you might not notice it.

While in country, the trip proceeded smoothly, that is until the last night before our early AM departure. Having situated the client is a reserved area of a popular event, and with the party full swing, me and my team were mentally going through the steps necessary to ensure us leaving the location in the most efficient manner possible.

At that point one of the client staff pointed down from our elevated section that the Protectee’s new assistant was being harassed by two imposing individuals while trying to come up the steps. My thoughts immediately were that they were the club security who were preventing access to a restricted area and did not realize the assistant was with our travel party. With the other agents providing coverage to the Protectee I elected to run down and clear up the situation, as I assumed it was just a misunderstanding, having had previously met with the security staff where all seemed accommodating.

What ensured was a flurry of accusations followed by some aggressive shoving that lead me to believe this was much more than just denied entry. I noticed that one of the participants had a firm hold on the assistant and I proceeded to “politely” break the grip while trying to sort the manner out.

Keeping Your Edge By: Elijah Shaw

At that point the individual informed me that he was CID which is the undercover investigative unit of the Police Department. I immediately realized that the situation was bigger that I thought and that I was now interfering with law enforcement in a foreign country.

“What would I do?”

“What would I do next?”

I then put on my best diplomacy hat and after a string of apologies tried to defuse all the tensions.

Turns out that the assistant had videotaped what he though was an amusing fistfight between drunken bar patrons. What he didn’t realize was that he was also videotaping the CID officer who was breaking up the fight. In essence he as videotaping a government official which was a serious violation of the law in that country.

The assistant had no idea who he was videotaping, no idea that he was breaking the law, and with the strong accents involved, had no idea of what the aggressive men were telling him to do. In the end none of that mattered. Long story short I then spent the next 3 hours negotiating with the police for the release of a member of the clients staff using every tactic in my verbal judo arsenal to make

sure he did not get “disappeared.” At the end of the day, and with some help from good friends with connections, the matter was resolved with a light slap on the wrist and no jail time. Free to go, passport in hand.

Once back stateside I had a chance to do some additional research on the topic. Just one of the several incidents I found was as recent as last year where a 70 year old man from the United States was arrested for taking a photo of a “no photography” sign. What made the story even more amazing is that the man who was in town for a “creative thinking” conference, was held by the police in the United Arab Emirates for seven whole days before a translator notified his family, who you can imagine must have been worried sick. No white horses to the rescue, even the American Embassy was not available to immediately assist, as they did not visit him until two days after his incarceration.

In the end, Retired Dr. Robert Alan Black spent over a month in prison before being released with a $135 fine after the court found, “no ill intention.”

Think about that, what if it was your client who took the photo? What would you do? Then what you do next?

Remember what you don’t know can hurt.

Elijah Shaw is the CEO of Icon Services Corporation and The National Director of the North American Bodyguard Association

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Regular Issue 31

Working Girl Have you ever worked on a team where a team member is just not up to the job? he was there as a government operator, yet he didn’t know the name of the hotel that the worlds media used in that particular area, I’m thinking that’s odd as it was quite prominent so do the others so I started digging a little more. I could not find anyone who didn’t like him, I telephoned his referees again, “please tell me more about this guy” I ask in a what aren’t you telling me tone.

But nothing bad is coming back.

Operations Director Optimal Risk Management Ltd

As a TL I always hope I have picked the right team to work together they mostly know each other but sometimes you have to bring in a new face for particular skills that they have that your principal needs. This can sometimes cause chaos within a tight team.

Learning the personality traits of the new member takes time but it only takes a couple of days to realise if they are up to the job they have been employed for.

Recently a new team member was taken on his CV was thoroughly checked over and references obtained, but something was not right. His CP license had been renewed three times so he is not a newbie to the circuit, the first hint that something was not right was when he spoke about Iraq.

I’ve been to Iraq and so has half of my team who served there within the military. The guy said

We then set off for Europe with our principal and stayed in Paris for eight days. Several other CP teams are in our hotel and as I am going out the front door one day I am stopped by a CP operator that is on another team that I have met a couple of times, we exchange pleasantries and then he says “I hear Paul Smith” (not his real name) is on your team say hi to him I’ve not seen him since his accident a couple of years ago, he went very quiet so I’m glad to see he is back, well and working again.

“Back from where I ask?” “Argentina” the operator replies, “after his accident he went to live with his parents who own a stud farm in Argentina, last I heard he was still in a wheelchair.”

There is no mention of South America, or Argentina on his CV I’m thinking to myself, what is going on.

I ask this particular operator to pop up to the sixth floor later so we could surprise Paul, explaining that I’m sure Paul will be very glad to

www.optimalrisk.com By: Jacquie Davis see him.

So however many times you check and check on peoples CV’s you cant check if they are the Our floor is pretty quiet after lunch, the RST genuine person despite birth certificates and guys were standing in the corridor, the CP passports being checked, if a con man wants operators were chilling out in their rooms as the to go the whole hog he will obtain these and if principal was entertaining in his suite. it hadn’t been for a chance meeting in a hotel My room door is open so I could hear what is foyer in Paris, Paul Smith would have carried occurring around the floor, the Operator from on. earlier then knocked on my door, I told him to come in then called Paul to come to my room.

If something doesn’t feel right trust your Two min’s later Paul enters my room and instincts and check again. ignored the Operator and says “yes boss you wanted me?”

Whenever I ask for references now I include a photo of the person I am enquiring about, “Thought you might like a catch up with your it would not have helped in this case as the old mate here” I said, Paul looks shocked and false Smith had conned several other security the operator looks bewildered explaining “that’s agency’s into believing he was the real deal. not Paul Smith?”

I have now finished writing my new book “Body So it turns out this guy has been impersonating Cover and Remove” which will be available on Paul Smith for two years, they had met in Amazon in November it will be available as an hospital after the impersonator had a car crash, e-book before it will be printed in hardback. he was a security guard at a building site and once he knew the real Paul Smith had gone to Have a great Winter and feel free to email me if Argentina he set about using his CV. you need any help or security related advice.

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Classifieds United Kingdom 3D Security Ltd Taunton, Somerset, TA1 1TG Based in Taunton 3D Security provides security services for a wide range of clients. Whether you need a security guard in Somerset, event security in Leeds or Close Protection in London we will provide a solution for your needs.

T: +44 (0)1823 253 001 W - www.3dsecurity.org E - enquiries@3dsecurity.org.uk A.B.I. Solutions A.B.I Solutions is a dynamic, forward thinking company, specialising in surveillance, security and investigations with local, national and internationalexperience. A.B.I provides a wide range of services to the corporate sector and individuals alike.

W - www.abisolutions.co.uk Amanda Campbell A highly motivated and experienced female operative both CP and Surveillence training T – 07596542249 W - www.amandacampbell.org.uk E - ac@amandacampbell.org.uk Ambassador Security Management ASM MK Lions Arena, Grafton Court, Snowden Drive, Winterhill, Milton Keynes, MK6 1AJ, GBR. After successfully gaining ACS (Door Supervision and Manned Guarding) along with ISO 9000, we here at ASM have a dedicated management team with hundreds of years combined experience in the security industry.

W: www.asmsecurity.co.uk E: scott@asmsecurity.com T: 08458335750 Ark Personal and Asset Protection Ark, 2b Crow Lane, Rochester, Kent, ME11RF, GBR A small, efficient, highly descrete company employing ex special forces and detectives for all civil and corporate covert needs.

E: Office@arkprotect.com T: +0044 01634 845526 Argus Europe County Durham Argus Europe has been providing specialist training for high-net worth clients and their families for close to 20 years, worldwide. Argus Europe now offer accredited training for CPO’s, Surveillance Operators and Private detectives.

Argus Europe is an operational company working globally with an extensive variety of contracts.

W: www.arguseurope.co.uk T: +44 (0) 8456 123 843 Atlantian Business Solutions Group Rutland, LE15 6SD, GBR Atlantian Business Solutions has been designed to help both individuals and New Companies build for the future as well as support others with training needs.

T: 07725970954 W: www.atlantianbsgroup.com E: info@atlantianbsgroup.com

Briareus Security Our aim is to give a complete, discreet and professional service to all of our clients, be they large corporations, small businesses, local authorities or private individuals, all tailored to meet their individual needs.

W: www.briareussecurity.com E: info@briareussecurity.com Mark Corder - Chief Executive of Carmdale Ltd Suite 3 219 Bow Road London E3 2SJ Mark is a former Senior Police Officer specialising in counter-terrorism; firearms; public order; training and also physical, Critical National Infrastructure and nuclear security, having had responsibility for the security of the UK’s nuclear deterrent. A former Head of Operations, Operational Support and Training, Mark has been involved in a number large-scale incidents (including 7/7) and has also worked at the Office for Security and Counter Terrorism (OSCT) at the Home Office as part of a review into Critical National Infrastructure security.

Mark has an MBA via the OU. E: mark.corder@carmdale.co.uk T: +44 (0)844 995 9900 W: www.carmdale.co.uk Alastair Christie Advice on site security, perimeter fencing, lighting, CCTV and manning requirements.

Monitor and advise on guard force setting up site procedures and guard SOP’s.

T : +44 (0)7736 328112 E : ally.c9496@yahoo.co.uk Control Risk Management Solutions - CRMS Ireland Executive Close Protection Operations & Training (B Tec Level 3 Diploma Edexcel) Threat & Risk Assessments, Consultancy Services.

W: www.crmsinternational.com E: martin@crmsinternational.com Crest Security & Surveillance Ltd 51 The Crest, West Heath, Birmingham, West Mids, B31 3QA, GBR Highly experienced Security Consultant with a proven record of accomplishment in the field of protective security. Skilled in all phases of risk assessment, operational planning, logistical organisation, implementation of security measures, security team leadership, project coordination, and delivery of security advice to a high profile clientele.

E: info@stephencahill.co.uk T: 447977071427 CSI Protection Ltd International, GBR A well established security consultant and personal protection operative providing high or low Key protection to high risk and prestigious clientele. Specialising in the maritime industry as a consultant for private vessel protection on super yachts world wide.

W: www.csi-protection.co.uk E: gary@csi-protection.co.uk Custodia Custodia is an independent client focused Specialist Security & Risk Management Company,

71 specialising in Risk consultancy and Security project management. Providing a comprehensive portfolio of Risk mitigation solutions to assist Businesses and individuals to plan for, manage and mitigate risk.

T: 01432 277693 W: www.custodia.co.uk DF Risk Management Solutions DF Risk Management Solutions N.I. is a modern, professional risk management company, with a diverse range of global strategic experiences and a team of executives who possess dynamic but complementary backgrounds.

T: +44 (0)7837642686 +44 (0)7758743918 W: www.dfriskmanagementsolutionsni.com Executive Protection Officer Worldwide CP services W: www.executiveprotectionofficer.com First Class Executive Security Nottingham, UK, Nottingham based, full-service company specializing in Bodyguards and Security Consulting services. Extensive experience in VIP security, also caters for public and private sectors.

W: www.firstclasssecurity.co.uk T: 0115 9266466 G6 Global G6 are specialists in all types of radio, telephony and satellite communications for both voice and data with particular emphasis on covert communications installations in both vehicles and fixed locations. In addition, our range of personal covert radios and bespoke accessories is extensive.

W: info@g6-global.com T: +44 (0)1454 610050 Gordon Russell Highly trained frontline Close Protection Operatives available for UK and International contracts. Our experienced CPO’s can offer bespoke packages to meet all clients needs, including a variety of language skills. All SIA licenced, BBA member E: Bodyguard-cpo@Email.cz T: +44 (0)7917 281 004 Gareth Evans - CPO, MSO Reliable dedicated hard-working security professional, with outstanding communication skills. Strategic approach to problem solving combined with exceptional interpersonal skills, quick to grasp new concepts and information. Highly motivated, results-driven and thrives under pressure. Strong leadership and management skills with proven experience committed to continuous personal and professional development.

E : evansgareth1979@yahoo.co.uk T : +44 (0)7900058603 James Izett All close protection task undertaken, including training tasks. Medic (Registered with the HPCSA, Registered FAAW instructor and Assessor E : J.Izett@gmail.com T : +971 (0)505 574 350

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To place a classified lineage or box advertisement telephone our sales team on: +44 (0) 191 6450 865

Janice Gurney Proficient and diligent Security Professional gaining extensive knowledge and experience within the security sector. Proactive individual who has a logical, flexible and conscientious approach to all challenges undertaken, ability to work as a member of a team or as an individual willing to work anywhere.

T : +44 (0)7885 793061 E : janice382006@gmail.com International Centre of Special Training International Centre of Special Training is an international training and security company based in the United Kingdom. Its priority objective is to provide services to the highest level.

W: www.icost-team.com T: +44 796 736 55 65 IPSS Security Northfield, Aberdeen, AB16 7EX Security and protection services - UK and overseas. BBA Member.

T: + 44 (0) 1224 69455 W: www.ippssecurity.co.uk ISS Training Ltd Riverside Cottages, Nidd Walk, Pateley Bridge, Harrogate, HG3 5NA ISS Training Limited are providers of specialist covert surveillance training courses and publications to the security and investigative industries, enforcement agencies and specialist military units. Formed in 1990, we are the longest established surveillance training company in the United Kingdom. Our credibility and reputation is widespread and we offer nationally recognised qualifications. BBA Member.

T: + 44 (0) 1423 712265 W: www.intelsecurity.co.uk Jason Morris Security Hertfordshire, UK Providing a wide range of Door supervision/ security for V.I.P and prestige venues, Concerts, Functions, Corporate and Personal Security, Weddings, Private Parties, Gala Dinners, Business Awards & School Proms, Close Protection and Body Guarding Static Guarding and Stewards.

T: 01462 478900 W: www.jasonmorrissecurity.co.uk E: agosselin@jasonmorrissecurity.co.uk John Featherstone Security professional with operational experience gained in a variety of theatres. Main specialities close protection and surveillance.

T: 24hrs : +44 (0)7702 740722 E: john@johnfeatherstone.co.uk W: www.johnfeatherstone.co.uk K9 Support Services Ltd K9 Support Services UK Ltd is a supplier of specialist drugs and explosives dog/ handler detection service (which includes arms & ammunition) to individuals, businesses, and the public sector.

T: 0845 643 6393 E: info@k9support.org.uk Logas International Tyne & Wear, SR1, GBR Front line SIA, International CPO. Private

Investigation and Surveillance operator.

E: wscarr@logasinternational.com

W : www.plymouthcp.co.uk T : +44 (0)1752 500807

MLK Security and Protection Services Swindon, UK Close Protection Officer and Door Supervisor E: mattleekane@hotmail.com T: 07917654978

PPSS Group Body armour and stab vests provide a functional solution to individuals who require extra protection in their chosen vocation. All PPSS (formerly ASEO) body armour and stab vests are certified by the UK’s Home Office (HOSDB) and offer unrivalled protection from blunt trauma caused by a punch, blow or kick. Based on our professional frontline experience and extensive research we can confirm that an impact based assault is a more likely event than an attack involving an edged weapon or firearm.

T: +44 (0) 845 5193 953 F: +44 (0) 1765 603 512 E: info@ppss-group.com W: www.ppss-group.com

LJE Security Services North Yorkshire, HG1, GBR Close Protection, Residential Security, Asset Protection, VIP red carpet Security and Private Investigation.

E: leanneedmondson@yahoo.co.uk One Events Grantham One Events offers you a stress free solution in the organisation, putting together and running of an event. Thisis accomplished by having a group of specialised companies from different industries working together for a more complete service for you.

TEL: 0870 974 6779 W: www.oneevents.info Paul Lovatt – CPO After serving 15 year in the Army a move to the Security Industry was a natural step, during the last 10 years I have worked in almost every role in the industry from Door Supervisor and loss prevention to Operations Manager and Director. I have been responsible for the creation and implementation of highly successful crime reduction schemes across Yorkshire working closely with other agencies in the areas of responsibility. Currently I am responsible for the overall running of large events security teams from stewards to Close Protection Officers.

Operational planning, contingency planning and flexibility are I feel among my key strengths.

E : paul@deltasecurity-eventmanagement.co.uk T : +44 (0)7506726336 Paul Tyler – VIP Protection & Concierge Specialist in discreet personal protection & surveillance. A good current working knowledge of London & its challenges gained through ongoing high risk security operations.

Experienced in dealing with high net worth clients with all matters security & concierge striving go the extra mile to exceed expectations through thorough planning & interaction with all involved parties. A strong communicator with a smart appearance who remains synonymous with the principals lifestyle, whilst discretely ensuring a safe environment is maintained at all times, physically capable of adopting a higher profile when required to do so. Demonstrates sound judgement and capability to operate with great levels of autonomy. Exceptional interpersonal skills with the ability to understand, interact & connect with a diverse range of people.

E : paul@apparitio.co.uk T : +44 (0)7552515604 W : www.apparitio.co.uk Plymouth Close Protection Highly versatile, physically fit and accomplished security professional with cumulative experience in the areas of security management, close protection, crisis management, risk assessment, emergency management, asset protection and security training.

E : chris@plymouthcp.co.uk

Presence Security Presence Security (“ PS ”) is a bespoke security company providing protection for private individuals and VIPs, as well as security services for businesses and organizations.

T: 0800 002 9734 E: info@presencesecurity.co.uk Prestige Risks LTD 27 Old Gloucester Street, London, WC1N, 3AX, GBR. Close Protection Secure Chauffeurs Surveillance Residential Security Executive Protection Security Guards Asset Protection T : +44 (0)207 5588182 E : info@prestigerisks.com W : www.prestigerisks.com Prometheus Medical Ltd Prometheus deliver unrivalled bespoke emergency medical support in the form of specialist equipment, training, strategic advice and deployed clinical care.

T: (+44) 1568 613942 W: www.prometheusmedical.co.uk Prosec Consultancy Ltd 10 Oakfield business park Westbury, BA13 4WF. Prosec Consultancy Limited are dedicated in providing a professional service, which covers a whole range of security services throughout the security industry.

T: 01373 228055 W: www.prosec-ltd.co E: info@prosec-ltd.com ProTouch Security ProTouch Security is one of the UK’s key providers of event safety, event security, crowd management, door supervisors, stewards, event management and health and safety.

T: 01724 279 522 W: www.protouchsecurity.co.uk Python Security and Protection Ltd Providing Close Protection Officers and Door Supervisors for Events and Venue Security.

E : mattleekane@hotmail.com Radoslav Savkov - CPO / Security Consultant Oxford - United Kingdom Bio: I would introduce myself as a high calibre Security professional with strong customer

To place a classified lineage or box advertisement telephone our sales team on: +44 (0) 191 6450 865

oriented skills and managerial experience in the Security Industry, interested in a challenging position, which would fully utilize competences gained and provides opportunities for professional and personal development. With 15 + years of international experience in the sector at all levels and a military background (National Service) as well as a practical Close Protection experience in an executive environment, corporate intelligence and investigations.

As a Security professional, I never consider my training and development as a complete, therefore I always look to update further my skills and knowledge. In personal plan I am very loyal, discreet , independent and willing to embrace challenges.

E: r.savkov@gmail.com T: +44 (0)7886591525 RSM Security UK Ltd London, UK RSM Security UK Ltd offers the experience and expertise necessary to provide security personnel of the highest calibre when you need them.

T: 07850091979 or 07792948523 W: www.rsmsecurity.co.uk E: info@rsmsecurity.co.uk RWSSI Rob W is a professional security consultant with world wide experience and capabilities in Security, Surveillance and Investigation; I can support you to overcome any problems and enable you to achieve your goals E: rob@rwssi.co.uk T: +44 (0)7818 220985 SDS Solutions SDS solutions provide our clients with protective solutions that are second to none, our consultants will discuss every aspect of the problems that you are facing that dictate the need for a protective solution, we promise our clients a tailor made service to meet individual requirements. Whether based in the UK or abroad our protective service T: 01453 887815 E: info@sds-solutions.org Shadow Close Protection A leading company specializing in Executive Protection as a professional sector, with participation in high and low risk missions, providing global security solutions and consultancy to individuals, corporations and national agencies worldwide.

W: www.shadowcp.gr E: info@shadowcp.gr T: + 30 6948539664 Shaun West United Kingdom SIA licensed, Highly Experienced Frontline CPO. Ronin SA trained. Providing security for both corporate and hostile environments.

E: sw@shaunwest.co.uk T: +44 (0)7830 109 601 W: www.shaunwest.co.uk Mark Claydon-Smith – CP Team Leader and Medic I have spent 13 years in the Royal Navy Culminating in the rank of SNCO Petty Officer.

In 2004 I started my security career and have worked in Hostile environments. I have held several positions including Operations Manager, Team Leader and Rig Site Manager. I have worked

in Kurdistan, Afghanistan and Iraq as well as the UK and Europe.

E : mark@claydon-smith.com T : +964 (0)7815 970433 Philip Shearman MSyl – CPO, Risk Manager A professionally Qualified Close Protection and Surveillance Operator and Team Leader with over twenty two years of experience gained in the Military Police, the last fifteen of which were spent with the Military Police Close Protection Unit, working in various hostile countries throughout the world. Since leaving the Army in Nov 06 I have worked in the Private Security sector. I have gained valuable experience in demanding and challenging operational environments, where I have proved to be a self motivated and resourceful individual, performing well under pressure, communicating effectively at all levels whilst exercising tact, diplomacy and integrity.

E : benshearman10@hotmail.com T : +44 (0)7930 277586 Spotllght Protection Services Essex based business which provides a broad and growing range of security services to businesses and organisations large and small.

T: 07870560208 E: info@spotlightprotectionservices.co.uk W: www.spotlightprotectionservices.co.uk VIPA Tactical Training A specialist training academy dealing with four specific areas of combat: VIPA Civilian Self Protection Program, VIPA Close Protection Combat System, VIPA Police Defence Tactics and VIPA Military Close Quarter Combat. BBA Member.

W: www.VIPAtacticaltraining.com Yoji Security We established Yoji Security in response to our perception of declining professional standards across the security industry. We strive to provide first class customer service in everything we do, drawing on our extensive experience in the fields of special operations, intelligence, counter terrorism and close protection.

T : +44 7903231076 E : enquries@yojisecurity.com Europe & Africa International Security Academy P.O.Box 5833, Herzeliya, 46000, ISRAEL. Our graduates are more recognized, respected and sought after by Distinguish Protection service “consumers” and by most of the “Providers” of Protection services worldwide. Organisers of the 2008 International Summit of Protection Officers.

BBA Member.

T: + 972 9 950 0969 W: www.SecurityAcademy.org.il Javier Galan Spain Security specialist available for operations around the world.

E: oejju@hotmail.com T: 34.637080771 Military Grade Encryption Phones PO Box 52310, Limassol, CYPRUS Built-in encryption software which converts your voice to encrypted data using a constantly changing mathematical formula. It uses a dual

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layered RSA/AES combination and a changing session key which modifies the encryption algorithm every second. € 1,398.00 + VAT. All prices include new Nokia N73 phone. BBA Member.

T: + 357 7777 7276 W: www.protechcy.com/new TPT Firearms Training Bratislava , Slovakia and Rome , Italy We know from our extensive experience within the industry that it can be daunting when initially carrying a firearm and being responsible for protecting a clients life, but learning the proper techniques and having the ability to understand the weapon will make the job a lot easier and more enjoyable. Hopefully you will never have to use the weapons you carry, but should this prove necessary you will be confident and knowledgeable enough to handle the situation professionally and effectively.

T : +44 (0) 7734101910 E : info@tacticalprotectionteam.co.uk W : www.tacticalprotectionteam.co.uk Security Concierge Group SCG Special Projects Ltd, Avenida, Bartolome Vicente Ramon No 10, B16, Ibiza, 07800, ESP Security Concierge Group is a privately owned and fully independent provider of exceptional security services to an interesting and varied range of clients.

T: 00 34 600 665 275 W: www.securityconciergegroup.com E: joe.buckle@securityconciergegroup.com Americas Bodyguard Careers Bodyguard Careers is an informational site with the purpose of providing bodyguards with all the information and tools necessary to succeed in the Close Protection Industry Info@BodyguardCareers.com www.BodyguardCareers.com Canadian Use of Force Systems 7975 Yonge St. # 7124, Innisfil, ON, L9S 1L0, CANADA A professional Use of Force and Defensive.

Tactics organization teaching a full range of controlled response options for Self-Protection and Use of Force considerations in public and professional environments. BBA Associate Member.

T: + 1 705 456 4333 W: www.canadianuseofforce.com Contact Front Photography Contact Front Photography is the world’s 1st photography studio dedicated to the Close Protection Professional. Stop putting generic or pirated photos on your website; instead commission custom shots to best represent you or your agency.

T: +1 (612) 369-6134 E: Info@ContractFrontPhotography.com W: www.ContactFrontPhotography.com Decisiones Estratégicas Buenos Aires – Argentina Executive protection specialists we have experienced in all Latin America, for multinationals companies, also providing support in project throughout Latin America to consulting first the US. and UK. We have a team

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To place a classified lineage or box advertisement telephone our sales team on: +44 (0) 191 6450 865

of specialists and psychologists in assistance and crisis negotiation.

T: +54(911) 6415 1941 E: jbenitez@d–estrategicas.com W: www.d–estrategicas.com Detective Lacerda P.O.BOX 25996, São Paulo, 05513-970, BRAZIL Providing the full range of security and investigation services throughout Latin America.

BBA Member.

T: + 55 (11) 3452 4388 W: www.detectivelacerda.cjb.net Giovanni Rossi South Africa Doctorates in Criminology, Vessel Security Officer, ASP Instructor, ISSPC Member, BBA Member, IAPPA Member, American Bodyguard and Protection Instructors Association - Lifetime Member E: rossi1@mweb.co.za T: +2783 415 9205 USA Global Bear Protection PO Box 11488, Jackson, Wyoming, 83002, USA Provision of British and US Ex Special forces security/medical specialists.

T: 307 413 3619 W: www.globalbearprotection.com E: bear@globalbearprotection.com Icon Services Corporation 1043 Grand Ave. #312, St. Paul, MN 55105, USA A full service security and investigative agency specializing in providing high-level security and bodyguards to international celebrities, public figures and corporations. Licensed, bonded and insured, our diverse roster of clients reads as a virtual who’s who in the corporate, motion picture, fashion and recording industry. Entering into our 10th year, Icon has been the hand picked choice to provide Executive Protection to everyone from Superintendents to Supermodels.

BBA Member.

T: + 1 651 695 8778 W: www.Industry-Icon.com Imperial Protective Service, LLC 15849 N. 71st Street, Suite 100, Scottsdale , Arizona, 85254, USA Imperial Protective Service’ (IPS) is a security consulting and services firm founded in 1978.

IPS provides both national and international corporate, executive and celebrity protective services. BBA Member.

T: + 1 480 281 1588 W: www.executiveprotect.com Panther Protection Services 3695F Cascade Road, Suite 2207, Atlanta, GA 30331 Panther Protection Services is a full service protection agency offering such services as threat assessment, executive protection, self-defense training, firearms instruction, and high risk tactical protection. Our executive protection specialists have over 75 years of experience.

Panther can handle your protection needs whether around the corner or around the world.

Member: BBA and NABA T: (404) 349-9117 W: www.pantherprotectionservices.com Rouven Rohler - Security Consultant / HSE liaison Romania

I am a very fit and mentally robust Security Specialist with quality experience gained in the security (Military, Maritime and Commercial Operational Security (Oil& Gas). I have improved the effectiveness of protection teams and significantly enhanced clients’ awareness. My career commenced in the Australian Army, which included hostile environment deployments to Iraq and the Solomon Islands and I have since been operating on various contracts throughout Afghanistan and Iraq. I am now looking to make a continued significant contribution within similar High Risk contracts.

E: rouven@y7mail.com T: +40 (0)746 642 739 SILVER STAR PROTECTION Executive protection, site and event security with global experience. Serving southern Minnesota with integrity and professionalism. Former USSS, ICON Alumni. available for domestic and international travel. Robert E. Jones Manager/ CEO W: www.silver-star-protection.com E: rejones@silver-star-protection.com TSICS (T6) Miami, Florida, USA TSICS (T6) provides the following services in Central America: Executive Protection, Individual Bodyguard, Close Protection Training, Corporate Invest.

W: www.security-professionals.org/members/ saldrix E: tsics.t6@gmail.com T: +502 6645 6822 Tony Scotti’s Vehicle Dynamics Institute 1162 St. Georges Ave, Suite 277 , Avenel, NJ 07001, USA The first name in advanced driver training, offering our highly acclaimed Protective/Evasive Driving Programs. Designed specifically for today’s executive chauffeurs, executive protection professionals and others who are responsible for providing safe and secure transportation services.

BBA Member.

T: + 1 732 738 5221 W: www.vehicledynamics.net Vindex Personal Protection & Investigation Inc. 497 Hooksett Rd #365 Manchester NH 03104 603.289.3161 / Full service Private Investigations & Executive Protection. 10 years combined Law Enforcement, Private security, close protection work, & security contracting. NY Mayors, U.S. President’s, NFL owners, and VIP’s are some of the protection work I’ve gained experience with. ICON alumni, NABA member.

T: + 1 732 738 5221 E: vindexinc@aol.com W: www.vindexinc.com Asia Pacific Asia Protective Group Ltd Asia Protective Group (APG) is a Hong Kong based risk management company, specializing in executive protection, overseas travel security and security consultancy services. APG has an extensive network of security specialists operating throughout the Asia Pacific region.

W: www.asia-pg.com E: jim@asia-pg.com E: yvonne@asia-pg.com

The Team: Editor Managing Editor International Editor Art Direction

Shaun West Jon Moss Elijah Shaw Peter Falkous

Contributors: Joseph M LaSorsa Shaun West Paul Tonks MBA Jon Moss Dr Liz Royle Elijah Shaw Sam Alicea Mark “Six” James Jez Loseby Dr Amy Burrell Miguel DeCoste Jacquie Davis Ed Hill Nicholas Stumpf Mark Roche EPS Chris Taylor Our Sincere Thanks to all those that continue to contribute their wisdom and experience for the enjoyment of others The Circuit is compiled, edited and published in the UK and US bi-monthly.

W: www.circuit-magazine.com E: info@circuit-magazine.com T: +44 0191 645 0865

DISCLAIMER While every care has been taken to ensure that the information contained in this magazine is both accurate and up-to-date, The Circuit accepts no liability in any part for loss or damage incurred by reliance on information contained in this magazine through omissions, errors, howsoever caused. ©COPYRIGHT Copyright remains with the authors and contributors at all times. No part of this publication can be copied or reproduced in any way whatsoever without permission from the publisher AND the author / contributor.

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