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Throughout history there have been people who have literally changed the course of business and
industry through visionaries. Today, their effect is not just felt by those in the boardroom; there is also an effect felt around the world where companies are changing the way that they do business and grow through revolutionary ideas. They lead by challenging established ideas and utilizing risk as a pathtofindinnovativewaystocreateabetterfuture.Theycreateenvironmentswherepeopleworktogether tousetheircreativityandproduceresultssothatgrowthhappensforeveryone,notjustthecompany.They use technology, strategy and people ideas to create new definitions of leadership in a fast paced economy. Their impact is measured not only by the amount of money made, but also by the long-term benefits that theyhavecreatedforthenextgeneration.Thelegacytheyleavebehindwillaffectthefutureofhowpeople conduct business; ultimately reminding us that leverage is not all about power but rather about having the couragetomakedreamscometruefrompossibilities.
AtCIOViews,wehonortheseempoweringleadersbydedicatingthisissuetitled“The10MostInfluential PeopleShapingtheFutureofBusinessin2026”tothem.Featuringasthecoverstory,wehavecoveredthe successful&motivatingjourneyofCharbelAbouChebel,ManagingPartneratTheElitePassport.Wehave alsoincludedtheinspiringstoriesofIrfanAli,DirectoratFlowturbSolutions;ReemAsaad,VicePresident at Cisco; Muhammad Azmi Zulkifli, CEO of InvestKL; Brian Ruddle, Managaing Director of Impact Innovation Group Pty Ltd.; Karen Eicker, Managing Director ofApex Information Systems; Neil Mistry, Founder & CEO of MIS3; Vasan Srinivasan, CEO of Mental Health Foundation Australia; Susan Emmanuel,Founder&CEOofSE&Co.;andIanVickers,CEOofMETCloud.
CIOViews is a business magazine that mainly focuses on business leaders, their journey, views on current economic states, and all other relevant subjects that refer to the business world. Our goal is to be a leading sourceofinformationdedicatedtoprovidingourreaderswithdetailedperspectivesandviewsofsuccessful business leaders who are transforming the business outlook and redefining their goals. With exclusive editionsonvariousindustrieslikesoftware,education,healthcare,technology,realestate,andmanymore, CIOViewsisdriventopromoteexcellenceintheworldofbusiness.
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Mousmi N. Mousmi
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No written permission is necessary to make up to 25 photocopies of one CIO Views article as long as they are for local organizational use only. At the end of each article or item, add the words: Originally published in (volume/year) issue of CIO Views, copyright 2026 CIO Views. Reprinted/Used with permission. If you would like to reproduce more than what’s described above or if your copies aren’t for local organization use, send your request to info@cioviews.com.

“THE

20. Irfan Ali
Reem Asaad 24.
Muhammad Azmi Zulkifli 28.
Brian Ruddle 34.
Karen Eicker 38.
Neil Mistry 42.
Vasan Srinivasan 48.
Susan Emmanuel 52. Ian Vickers 58.






Over the years, Charbel Abou Chebel has built an extensive network of relationships with government officials, international partners, and industry professionals across multiple jurisdictions. These connections have enabled him to navigate complex processes efficiently, stay ahead of industry developments, and provide clients with valuable insightsandopportunities.
Alongside this, he has accumulated significant practical experience in the investment migration industry, earning IMC accreditation and personally managing dozens of citizenship and residency applications. This technical background has given him an in-depth understanding of the industry's complexitiesandthegreatresponsibility that comes with guiding clients through life-changingdecisions.
However, the defining epiphany of his journey was realizing that true

leadership is not measured solely by knowledge or experience, but by a relentlesspassionforexcellence.Itisthe commitment to continuously raise standards, inspire confidence, and create meaningful impact in the lives of clients and colleagues alike that has shaped his approachtoleadershipandbusiness.
But the big epiphany on his journey was that leadership is a passion for excellence, not just knowledge. "When you make a conscious decision to raise your standards, you start doing business differently, you start serving clients differently, you start leading your team differently," Charbel says. "You stop being task-oriented and start being results-oriented, valueoriented,andimpact-oriented."
This change forced him to continually question the status quo and develop a company culture that values quality, integrity,andinnovationaboveallelse.
Serving as Managing Partner of The Elite Passport has given Charbel a unique perspective on global business transformation. Because their work sits at the intersection of diverse legal systems, regulatory frameworks, and cultures, he has had firsthand insight into how different nations approach governance, digital transformation, and economic development.
Over the years, the firm has worked with clients in more than 15 countries. This exposure to a truly international client base has reinforced Charbel's belief that while markets may differ, the core drivers of success, like trust, adaptability, and innovation, are universal.
Ranked among "The 10 Most Influential People Shaping the Future of Business in 2026," Charbel has always defined success by a metric higher than financial milestones. While building a competitive business is essential, he routinely steps back from the material aspects of corporate life to focus on a much broader horizon.
Apoignant philosophy often attributed to Steve Jobs, "One day we are going to be dead," serves as his foundational compass. This stark reminder anchors his decisionmaking, grounding his choices in a purpose far greater than personal gain and giving him the clarity to take meaningful risks.
On a personal level, that purpose means protecting and providing for his family as a dedicated husband, father, son, and friend. But true success, he believes, is gauged by the subtle ripples left in the lives of
others. Professionally, this translates directly into his work at The Elite Passport. Rather than considering the business as mere application processing, Charbel sees it as a vehicle to unlock world-class education, robust business prospects, and generational security for international families.
As leaders, entrepreneurs, and professionals, there are times when work demands an incredible amount of energy and focus. Charbel knows that very well. So, he does not consider balance as a clinical mathematical split between office
hours and home life. Instead, what matters is presence and execution, ensuring that when his family, team, or community need him most, he shows up completely.
To him, being a dedicated husband and father is measured by the quality of guidance, security, and opportunities he provides, rather than a mere headcount of hours spent in the living room. The exact same standard applies to his leadership. Charbel explains, "People do not remember how available you were; they remember the value you created and the impact you had on their lives." And we see him in action.

Built on Trust, Grown by Word of Mouth
Building The Elite Passport has been a rewarding yet demanding journey. The initial hurdle was establishing absolute credibility in an industry governed by strict regulatory compliance. Navigating this required immense perseverance to secure official licenses, earn formal accreditations, and forge cross-border relationships with governments worldwide.
Because investment migration is highly specialized, assembling the right team was equally intensive. Charbel needed to cultivate a collective expertise spanning legal services, stringent due diligence, and client relations, ensuring the entire team held themselves to the highest professional standards. This internal alignment proved vital when managing shifting geopolitical policies and divergent legal systems, which frequently add layers of administrative complexity to an already arduous process.
The company successfully navigated these complexities by prioritizing bespoke client care over rapid expansion. Eventually, this uncompromising commitment to trust transformed their early hurdles into a powerful competitive edge. It's a reputation built entirely on organic, word-of-mouth referrals.
Among the many milestones in his career, the achievement that stands out most to Charbel is maintaining a flawless 100% approval rate for client applications. Far from a mere marketing statistic, this perfect record reflects the strict operational discipline that defines The Elite Passport.
Every file in the investment migration industry is the future and longterm security of a family. Fully conscious of this great responsibility, the firm chiseled its reputation
through careful curation. Charbel reflects, "From the very beginning, our objective was never to become the largest firm in the industry, but to become one of the most trusted and respected."
Charbel is someone who builds longer tables, not higher fences. He believes that the real test of leadership is not personal achievement but the environment created for others to grow, excel, and pursue their own ambitions.
This ideology drives a two-pronged approach at The Elite Passport to growing the firm's global footprint and developing internal talent. Charbel doesn't regard success as a finite resource. While profitability is a must for any sustainable business, he maintains that enduring corporate impact stems from a rooted commitment to service, whether that means supporting


internal team members or solving complex problems for the wider community.
As Charbel says, "If there is one legacy, I would like my leadership to leave behind, it is a culture of excellence, service, and empowerment, one that encourages people not only to achieve their own dreams but also to influence the lives of those around them positively."
Innovation in the investment migration industry begins with staying connected, informed, and proactive within this dynamic and critical sector. Remaining at the top involves monitoring government policies, regulatory changes, economic trends, and geopolitical developments, as well as engaging with key stakeholders who shape the domain.
One of the core strategies at The Elite Passport is maintaining strong relationships with governments, citizenship units, legal partners, and international industry professionals. Their ability to anticipate shifts, grasp new possibilities, and identify the best solutions for their customers ahead of their market debut is a direct result of their diligent efforts with decision-makers and regulatory agencies.
However, Charbel feels that developing new programs or improving investment opportunities is only one aspect of innovation. Improving the customer experience is equally important. The team regularly evaluates its operations, improves its compliance protocols, and searches for better methods to assist customers on what can often be a challenging path. Their objective is to make the process as transparent, seamless, and professional as possible.
One more important aspect of innovation is understanding the evolving needs of globally mobile individuals and families. Today's clients aren't just looking for a passport. They are seeking greater freedom, business flexibility, wealth preservation opportunities, access to quality education, and long-term security for future generations. By understanding these changing priorities, The Elite Passport aims to offer solutions that address both current and future needs.
At The Elite Passport, Charbel and his team base their decisions on international trends and shifting
Trust is the foundation of the investment migration industry. Families approach The Elite Passport with the most important decisions of their lives, ones that may permanently affect their financial security, global mobility, and long-term opportunities. As a result, credibility is a necessity,notjustanadvantage.
The firm approaches trust building through transparency, credibility, and consistency. Significant effort has been made to obtain official government authorizations and maintain an elite professional benchmark. Being formally recognized and authorized gives the client confidence that they're entrusting their future to a legitimate,reputableorganization.
Secondly, the firm mandates complete transparency. Charbel shares that they regularly showcase real case studies on their social media channels and in public communications, where they interview clients who have successfully navigated the migration process to secure their citizenship and passports. The Elite Passport also engages directly with ambassadors, diplomats, and official representatives of citizenship and residency units, allowing clients to receive firsthand information directly from the source. This openness removes any sense of uncertainty andbuildsclientconfidence.
Above all, professional credibility is earned through performance. Over time, a consistent commitment to excellence and ethical conduct has built the firm's strong reputation in the industry. One of the greatest compliments it receivesiswhenindividualswhoinitiallyworked with other firms reach out for a second opinion. Many now view the firm as a benchmark for honest,accurateguidance.

demographics. The modern world is becoming increasingly interconnected. Traditional geographic boundaries no longer limit businesses, families, and capital. Charbel thinks this transformation will only accelerate and fundamentally change the way people invest, educate their children, and participate in commerce. As people seek greater international flexibility, the company closely monitors these changes and helps families understand how they may affect long-term decisions regarding investment, education, and mobility. They see a growing need for personal security and cross-border flexibility as technology and international trade bring distant nations closer.
In many ways, the brand helps its clients move beyond what Charbel often calls "fictional borders," limitations people place on themselves that extend beyond official boundaries. Most successful entrepreneurs think globally. They seek access to multiple markets, education systems, investment opportunities, and jurisdictions that support their ambitions. Their mission is to help make that possible. As global trends continue to evolve, the brand focuses on helping its clients position themselves advantageously by enhancing mobility, expanding their businesses, diversifying their wealth, or securing long-term family security. The Elite Passport strives to enable people to see the bigger picture, broaden their international options, and create greater flexibility for future generations.
Mentorship as a Foundation of Leadership and Growth
Mentorship is a fundamental piece of Charbel's personal and leadership philosophy.Across his professional

journey, he's consistently sought to learn from people who have achieved the results he aspires to. He credits mentors like Jim Rohn, Grant Cardone, and Patrick Bet-David for influencing his thinking today. Despite their differing ideas, they all converge on one point: demonstrating what is possible.
"I believe one of the greatest gifts a mentor provides is proof," Charbel adds. Mentors prove to you that success is achievable, that challenges can be overcome, and that ambitious goals aren't as far-fetched as one thinks but rather require the right mindset, discipline, and execution. Often, seeing someone else accomplish something extraordinary expands our own perception of what is possible for our own lives.
The second gift, as per Charbel, that mentors give is perspective.Agreat mentor can save years of trial and error by sharing lessons learned through experience.Asingle strategic adjustment or mindset shift can dramatically accelerate growth, especially when that mentor understands the nuances of your
industry.As a strategist, Charbel actively replicates this setup within The Elite Passport by investing in team development, sharing knowledge, and creating an environment where people can grow professionally and personally. He believes leadership is not about creating followers. It involves developing independent problem-solvers who can make a noteworthy impact.
When it comes to legacy, the first things in Charbel's mind are far from labels, accolades, or accomplishments. Instead, his focus is entirely on people. He hopes that someday, someone might look back and say, "I almost gave up, but because of something Charbel said, did, or believed in, I kept going and eventually succeeded."
Throughout his career, Charbel has come to terms with the inevitability of setbacks, making resilience the deciding factor between achievement and failure. While many are capable
of extraordinary things, others fall short by abandoning their goals too soon. To him, obstacles are temporary, and failures are lessons. This philosophy is deeply connected to the cross-border work at The Elite Passport, where a second citizenship serves as a practical tool for optimism. It allows entrepreneurs to expand into new markets, enables families to access world-class education or healthcare, and ensures geographic circumstances never limit future generations.
Charbel wants to leave a lasting example of empowerment, proving to others that they are capable of more than they imagine. "If one day people remember me as someone who helped them believe in a bigger future, whether for themselves, their families, or future generations, then I will consider that my greatest achievement," he concludes.



In today's fast-paced, global engineering landscape, few leaders are able to walk the tightrope between technical acumen and thoughtful leadership. IrfanAli is one of them. With nearly two decades of professional experience across the Middle East, he has turned his passion for Computational Fluid Dynamics into a vehicle for sustainable solutions and client-driven innovation. His story blends professional success with a thoughtful commitment on enhancing the environments we live and work in.
For IrfanAli, engineering leadership has never been about title but about influence. He kickstarted his career in Dubai in 2006 as a mechanical engineer in the MEP field, and has been part of renowned contracting and consulting firms. Computational Fluid Dynamics evolved into something of greater focus for him over time, especially the way it tackled complex thermal and fire safety problems. “I was struck by how CFD analysis solved challenges that appeared impossible by conventional means," he says. It was this curiosity that eventually took him to Flowturb Solutions, where in 2023 Irfan led the company in opening the UAE office building on the company's foundation in India, where it was established in 2009. The mandate, he stresses, was clear even in the beginning: "Harmonize
strong technical know-how with a customer first strategy to provide practical, cost-effective solutions."
In a field as advanced as engineering, embracing innovation and preparing for leadership isn't optional — it's essential. Irfan feels the two are complementary. "I remain very close to project work so that I get to handle issues on the ground, yet concentrate on client relationships and strategy," he says. It keeps Flowturb agile and competitive. The company encourages experimentation, but every new idea is tested against real project needs to ensure that innovation has a purpose and aligns with client objectives.
Engineering often places leaders in high-stakes situations where a single decision can make or break a project. Irfan navigates these moments with a balance of structure and adaptability gathering facts, hearing multiple perspectives, and carefully weighing risks against opportunities. Yet, when deadlines tighten and pressure mounts, it is his experience and intuition that guide the final call. “The constant goal is to protect project outcomes while strengthening client trust and long-term relationships,” Irfan explains. Balancing discipline with intuition has been a defining feature of his leadership.

Director | Flowturb Solutions



Despite the gravity of his job, Irfan has a pace that doesn't allow him to lose his footing. His days start by reviewing projects and technical sessions for quality and progress. Afternoons are spent with clients, proposals, and business planning. By making a conscious effort to allocate time for technical management and also business growth, he never gets completely pulled in one direction. "Remaining hands-on with engineering and driving growth keeps
me grounded technically and directed strategically," he explains.
With a job that's so demanding, balance is something that Irfan does not consider a luxury but a necessity. He places family life and well-being first among his priorities, aware of how clarity in personal life impacts business decisionmaking. "Balance is not a choice, it's a requirement for sustainable leadership," he insists. The same philosophy extends to his team, where he fosters healthy boundaries and a culture of well-being, believing that a balanced workforce leads to clearer minds and stronger results.
that Make a Difference
One of Flowturb's milestones came with
the launch of its UAE office in 2023.Under Irfan's leadership, the company has tackled a range of highimpact projects, including bowl cooling analyses for FIFAstadiums, thermal comfort studies for aircraft hangars, and critical smoke and egress evaluations for complex renovation projects. “We have also assisted several chiller and cooling tower recirculation studies across the Middle East," boasts Irfan.
Outside the region, Flowturb is widening its presence inAsia with data center developments and establishing a foothold in Europe. Every project, he asserts, evidences the firm's responsiveness, adaptability, and focus on clients. Leadership thrives on alignment and ownership. It starts with clarity for Irfan, so that all members of his team know the big picture, the rationale behind the work being done, and how they fit into the overall scheme. "We make sure that everyone is clear on the bigger picture, why we do what we do, and how their role fits into it," he states. Clarity is just the start.
Irfan creates a culture where accountability and creativity can

coexist. This synergy has accrued a sense of responsibility and trust that underlies the long-term vision of Flowturb.
That goal is way down in the sustainability premise. Sustainability is no longer just a desirable aspect of engineering; it is an absolute necessity. Flowturb has played a key role in promoting sustainable infrastructure in the Middle East and beyond. Optimizing stadium air conditioning systems, enhancing hangar efficiencies, and lowering energy loads in data centers, the company's CFD capabilities enable clients to do more with less.
"As we provide effective, value-formoney solutions, we play our part in the region's sustainable infrastructure and net zero agenda," assures Irfan.
Every career has defining moments, those pivotal experiences that shape a leader's vision and direction. For Irfan, one of them was a decade back when he dug deep into CFD (Computational Fluid Dynamics) analysis. His experience on varied, high-interest projects involving multipurpose malls and super highrise structures, tunnels, and aircraft hangars introduced him to the broad scope of CFD.
“Those projects provided me with a clear understanding of the role CFD plays in enhancing comfort and safety,” he notes. These experiences not only enhanced his technical expertise but also reinforced Irfan's commitment to Flowturb's mission: delivering specialized solutions that positively impact the environment and safeguard human lives. Looking back at his own experience, Irfan

provides candid advice to future generations of managers and engineers. "Keep asking questions and keep learning because technology in our field is constantly changing very rapidly, and one has to be flexible," he suggests.
For Irfan, technical expertise must go hand in hand with interpersonal skills and empathy. He believes true leadership emerges when engineers apply their technical knowledge to deliver practical, client-focused solutions. 'And above all, don't fear challenges — they are the greatest teachers,' he adds with conviction. Irfan's vision for the future is both ambitious and selfless.
Personally, he aims to engage more actively with industry platforms and knowledge-sharing networks across the Middle East, raising awareness of the Eco-friendly design potential enabled by CFD.
Professionally, he aims to establish Flowturb as a trusted partner for CFD
solutions, recognized not only in the Middle East but globally. "Flowturb should be known for flexibility, technical depth, and value-driven services," Irfan comments.
IrfanAli's journey combines technical expertise, strategic insight, and a focus on people. From his early engineering days to leading innovative CFD projects, he has shown that engineering leadership goes beyond problem-solving, it's about fostering sustainable practices, supporting teams and creating positive impact. His story illustrates how vision, experience, and integrity can shape both projects and the people involved.


Vice President | Cisco
My interest in technology started at an early age and is rooted in my DNA. I have always been amazed by learning how things work and how technology and innovations have the potential to change lives," says ReemAsaad
Reem is Vice President for Middle East & Africa at Cisco and a highly successful business leader with over 20 years' experience across industries, including technology, financial services, and customer experience. Forbes named her one of the Middle East's most powerful women, and she has demonstrated the capacity to adjust her leadership style in complex working contexts, understanding when to lead from the front and when to assist and support the larger team.
Reem is responsible for strengthening Cisco's position as a leading technology provider and consultant to organisations in the Middle East and Africa, as digital transformation continues to change and evolve at a
rapid pace. Her role primarily focuses on strengthening collaborations with governments, customers, and partners, underpinned by Cisco's portfolio of advanced solutions and help accelerate their digitization agendas.
Reem would define herself as "inquisitive". Even though she has worked in technology for years, she believes there is always more to learn in the sector and from other people –especially with the acceleration in digital transformation that the world has witnessed over the past two years.
At the age of 16, Reem left Egypt for the United States, where she pursued an education in information technology. This sort of schooling was not accessible in Egypt at the time, which is why Reem moved. Her passion for computer technology began there, and it has followed her throughout her professional life.
According to Reem, it is disheartening to see negative stigma attached to women who demonstrate ambition and commitment across all industries. She observes that when a guy is domineering, he is often seen favourably by his colleagues, but a woman is frequently recognised and labelled as contentious. Only by calling out unfair treatment for what it is can this change. She suggests, "We must put checks and balances on each other and be vocal if we feel we have been mistreated—this goes for everyone, from every background."
Reem believes that encouraging more girls to consider a future in technology requires a collective effort. She says, "From an early age, we need to instil in every child, boy or girl, that they can broaden their area of interest and succeed in whatever they choose. When it comes to technology, we need to ensure that our children are raised to be techsavvy so they know how to get the best out of devices and solutions.

Girls should be encouraged to pursue their interests in science and technology. We must ensure that girls see role models in their likeness, so that they do not feel as though they are being differentiated against. They need to know that they belong. "
The majority of the clients Reem speaks with are considering how they might reinvent the way they design, create, and deploy apps, both internally and externally, in order to provide digital consumer experiences. Cisco develops solutions that link any user to any application and any cloud, and provide unique insights and observability from the infrastructure to the application. She says, "Our visibility capabilities allow us to understand better than any other vendor how a user connects to an application." This gives companies and institutions an end-to-end view into the digital delivery of applications and services over the internet.
Cisco helps businesses secure data as cyber security becomes one of the most pressing issues today. Machine learning is used in its solutions to gather and analyse data while investigating, identifying, and containing bad actors.
Cisco also assists clients in transforming their infrastructures through intelligent networks, which open up new opportunities for a more sustainable, inclusive future and power hybrid work.
Women's empowerment is critical for the health and development of families, communities, and nations. Women may realise their greatest potential when they are secure, fulfilled, and productive. Reem sees men as allies who can help in attaining gender equality and campaigning for women's empowerment. They may serve as role models in encouraging women's employment, appropriate working
conditions, and full involvement in decision-making.
Cisco's management is dedicated to ensuring that its diversity and inclusion programmes have true impact.Above all, diversity and inclusion are about providing people with the right opportunity. Reem states, "We must see women in positions of power and be treated on an equal footing as their male counterparts—judged for their actions and output alone." She's been with Cisco for nearly two years, and she's gotten a lot of positive feedback. She can confidently state that Cisco values women — not merely to check a box, but to ensure balanced representation and recognition of accomplishments. The management of the organisation seeks to have a diverse leadership team. People should be able to look up to top management and feel a sense of belonging, knowing that they, too, may rise through the ranks based only on merit. Reem explains, "Our purpose as a company is to 'power an inclusive future for all'—this really
gives you a sense of how we seek to embody inclusivity in every aspect of our operations."
"Maintaining a positive working environment is as much of a business priority, as it is our ethical duty," says Reem. She feels that it is critical for decision-makers to evaluate how to best maximise and sustain a positive culture from wherever their employees may be. What sticks out to her is how she manages to achieve a balance between efficiency and flexibility while still ensuring employee wellbeing. Reem listens to what people desire at Cisco and actively seeks a middle ground.
Reem manages the work of 2,500 workers and contractors throughout 74 markets in the area. This implies she must prioritize the well-being and motivation of the company's employees, and in order to do so, she must anticipate needs and be open to input.
Reem considers herself fortunate to be Cisco Middle East andAfrica's first female Vice President and first local leader. "Giving back to my home country is crucial for me," she adds. Dr.Amr Talaat, Egypt's Minister of Communications and Information Technology, named Reem to the Board of Directors of the country's Information Technology Industry DevelopmentAgency (ITIDA), which she considers to be one of the highest honours she has received. Serving in this role allows her to be a driver of digital transformation and competitiveness while also contributing to economic growth.

Without a doubt, technology is a male-dominated world, and there are still certain barriers for women to overcome and progress to be made. However, the Middle East andAfrica region is witnessing more of an intentional effort to increase the presence and impact of women in technology. What's amazing is that more young women and girls are interested in obtaining a degree or a job in the sector, and this trend is expected to continue.
Reem's advice to aspiring businesswomen is to be true to themselves. She adds, "If they're not sure about a particular topic, they shouldn't be afraid to ask questions and to educate themselves, so that they can form a point of view. They deserve to be a part of the conversation as much as everyone else. "
The team at Cisco believes in the potential of technology and what it can accomplish. During the pandemic, we have seen how technology has helped people reimagine lives, become a critical lifeline for businesses, and connect the world while ensuring that children continue to learn, people have access to healthcare, businesses can operate, and loved ones can stay close even if they are physically separated. Throughout the last year, Cisco has assisted organisations of all sizes in ensuring continuity and, when necessary, regaining their footing. Reem says, "In this new, digital world, we see it as our duty to be that guiding light and counsel as businesses navigate new challenges and identify opportunities for growth. This remains not only my personal focus, but also the shared vision of our teams. "


Renowned for his wide exposure to international markets and engagement with global multinational companies, MuhammadAzmi Zulkifli, fondly known asAzmi is the face of business in Greater Kuala Lumpur. He joined InvestKL, an Investment Promotion Agency focused at attracting multinational companies to establish their regional hubs in Greater Kuala Lumpur in 2012 as a Director of Investor Relations for Europe. Today, Azmi holds the position of CEO position atthe agency.
Prior to InvestKL,Azmi was with MISC Berhad, a world leading provider of energy related maritime solutions and services and a subsidiary of Petronas, for 16 years. There, he held various management positions across commercial business, business planning and transformation, and operations.
When he first read the job description for his role at InvestKL, he recalled thinking, "Wow, this is special." He says, "I was ready for a new challengea new environment, and I ; knew that this was an opportunity I wanted to pursue. InvestKL's goal
was one of the many initiatives to support Malaysia's Vision "2020.
He's met a lot of interesting individuals and worked with a great team of experts, so there's never a dull moment. There was also the opportunity to travel to other parts of the world to engage an international audience, particularly investors about Greater Kuala Lumpur's investment opportunities. By 2020, the agency has successfully met its original aim of luring 100 Fortune 500 and Forbes 2000 companies. “I am also pleased to report that the team has secured over RM2 billion in new investments as of the first half of 2021. It's a strong start toward InvestKL's 2030 objective of securing a total of RM20 billion in new investments.” said Azmi.
Malaysia's goal was to become a high-income country with a competitive, healthy, and resilient economy by 2020. Kuala Lumpur, Malaysia's economic capital is a vital pillar and contributor to the country's GDP. In 2010, Greater Kuala Lumpur was identified as an engine of
economic growth and designated as a National Key EconomicArea under Malaysia's Economic Transformation Plan, much like many great countries have their iconic cities. Greater Kuala Lumpur had great potential, but the driver of the initiative remains a question, "How do we move away from the middle-income trap, attract top global companies when neighbouring countries are aggressively doing so, and how do we support the creation of high-skilled jobs with brain drain becoming a top concern?" And that's how InvestKL was established in 2011 with an important role in promoting Greater Kuala Lumpur as a leading regional investment hub inAsia. It was our role to attract, facilitate, and service 100 large multinational companies into Greater Kuala Lumpur while delivering a strong knock-on impact on the economy as well as the highincome, knowledge-intensive jobs they could potentially create.
Staying Stable during Setbacks
In a fast-paced environment where collaboration is key, and in between everyone juggles expectations and deliverables, setbacks are part

of the journey. "On a positive note, one should view setbacks as opportunities and a stimulus that could be spurred into something great," says Muhammad.
At InvestKL, management uses scenario planning to predict and respond to changes in a coordinated manner. He enjoys encouraging his staff to step outside of their comfort zones and take on new challenges. The company's success today as a top investment agency, as recognised by Site Selection in 2019, 2017, and 2015, is due to the learning, expertise, and experience gained.
Muhammad recalls, "We were all awakened to the shock of running our business during a pandemic. At the onset, people are grappling with how far-reaching or how long the uncertainty will persist." With such a realization, leaders would then need to respond decisively on two different foundations – internal and external. AsAzmi finds, the first one is the importance of rallying the team
together and planning for a robust approach moving forward.Also, he wants externally to ensure clarity and continuity in the team's communication for businesses to run during the pandemic.
"Despite the ups and downs and the many late nights and weekends, I am extremely proud of the team," says Muhammad. The team has responded positively by demonstrating sheer resilience in their duties. He adds, " all that, we saw innovative Albeit ideas and unorthodox approaches in how we continue to drive our business."
InvestKL continues to attract worldwide multinational corporations (MNCs) and fast-growing companies to Greater Kuala Lumpur to build regional services centres. The focus is on enterprises from Greater Kuala Lumpur that provide high-value, high-tech, and high-impact services
and want to expand their reach into ASEAN and/orAsia Pacific markets. Consumer technology, smart technology, healthcare, industrial automation, engineering services, and oil, gas, and energy are among the industries of focus.
Overall, via its ease of doing business initiative, it assists investors by supporting the establishment of regional centres. InvestKL also owns two initiatives that started in early 2021. Greater KL (GKL) Live Lab was launched to position Greater KL as an innovation and ideation smart city, acting as a testbed where foreign companies experimenting with new and disruptive ways to solve the most challenging problems in the world today can bring their ideas to life while collaborating with local players.
Fit4Work on the other hand isa talent training programme to enhance the essential skill sets of young Malaysian graduates required for the Global Services Industry.
InvestKL has progressed well over the years with a track record of delivering the numbers, efforts recognised and moving into the future hold bigger responsibilities to support the national agenda."
The 100 companies that picked Greater Kuala Lumpur as theirAsian headquarters did so because they respected the city's foundations and prospects.All of this, however, would not have been possible without the hard work and dedication of the InvestKL team in serving the country.
Muhammad admires the diversity of people who join to pursue a common goal: to make Greater Kuala Lumpur a top and preferred investment location for huge international corporations. Based on a decade of experience, expertise, and insight, InvestKL is prepared to manage new difficulties and seize all opportunities in the future.
As per Muhammad, work-life balance resonates deeply in people's culture. He opines, "As a leader of this agency, the well-being of the team is my utmost priority, and I strive to create a safe, supportive, and compassionate work environment."
InvestKL Recreational Club (IRC) was developed to increase team engagement through team events, outings, celebrations, and more as part of its mission to build an enjoyable work environment. During the epidemic, the corporation developed IKLCares, a programme aimed at helping people who are less fortunate.
The workforce at InvestKL is diverse, yet they work together to achieve a single objective, guided by a spirit of
public service and a culture of conscientiousness. The principles of InvestKL reflect this: being resultsdriven, client-focused, working as a team, having integrity and ownership in everything, and understanding the significance of getting things done.As per Muhammad, these values are the core guidelines that helped build the team into the dynamic and determined organisation that it is today.
For Muhammad, in an organization, the hard targets are a measure of success. It's about a company demonstrating the ability, efficiency, and tenacity to hit the numbers consistently. That is the fundamental measure of success. He asks, "When an organisation is built on a strong fundamental, leaders then need to look beyond the numbers. What next?" He further adds that an organisation needs to look at the greater impact of the activities that they conduct. This is measured through the positive spill-over effect that an investment brings to the country.Aglobal metropolitan site like Greater Kuala Lumpur would be driven by ecosystem growth, promoting innovation, and creating high-skill jobs.
According to Muhammad, InvestKL's path towards environmental, social, and governance (ESG) would be the driving force behind all the company does. He emphasizes, "A greater good needs to be done; a positive change has to be made to ensure that each and every one of us takes the sustainable journey forward."
"Believe that you are important and that you bring something unique to the table – diversity is a strength," says Muhammad. "Planning gives
you a clear direction, drives you and perhaps even motivates you, but the journey is much more rewarding."
Muhammad suggests, "Another would be taking a leap of faith and trusting your Do not view your instincts. setbacks too harshly, but instead reflect and learn from those experiences. Success, on the other hand, is a door to a bigger opportunity – keep it up. Lastly, keep your focus right, invest in yourself, and seize opportunities to accelerate your learning curve. You'll most certainly achieve anything you set your mind "to.
Moving forward, the 10-year strategy plan by 2030 is focused on attracting regional high-quality, high-impact, technology-oriented investments in new development sectors that are also compatible with environmental, social, and governance goals. This is also in line with the New Industrial Master Plan in Malaysia.
The successes of the last decade have carved a clear route forward, and InvestKL has set a new target of securing RM20 billion in new investments and recruiting the next 100 multinationals and fast-growing companies to Greater Kuala Lumpur by 2030, or.Afeat that Muhammad is confident InvestKL will achieve.




Director | Impact Innovation Group Pty Ltd
Leading a team of 25 innovation and commercialisation specialists acrossAustralia, Brian Ruddle provides strategic and implementation services to large corporations, research institutions, government agencies and small-to-medium-sized businesses throughoutAustralia and the widerAsia-Pacific region.
With his unique blend of skills and experience, he creates innovation systems for progressive firms, develops commercialisation strategies for next-generation technologies and designs high impact programs for government clients.
Brian founded Impact Innovation Group in 2006 in response to a gap in the market for independent professional commercialisation services. Since then, he and his team have developed more than 120 innovation systems, supported some 16,000 individuals and businesses through government initiatives and facilitated the commercialisation of almost 400 products and services.
Impact Innovation is the go-to innovation and commercialisation consulting group for organisations looking to run effective innovation systems that deliver value and a return on innovation investment.
Impact Innovation Group
Impact Innovation is a full service end-to-end innovation and commercialisation consultancy, helping clients acrossAustralia and Asia-Pacific with strategy and design through to implementation and deployment.
With an average client return on innovation investment of 377%, the group supports business innovators to bring new products and services to market faster, improve critical business processes, develop new business models, devise effective innovation strategies and processes and upskilling innovation teams.
The Impact Innovation team of inhouse professionals and associate specialists have collectively 360+ years of experience and leverage their
deep knowledge and connections across all industries and sectors to respond quickly to individual client needs.
Impact Innovation's key differentiators compared to other consulting groups include a clear focus on delivering actionable outcomes and transparent next steps for clients as well as a commitment to achieving a return on innovation investment.
Growth of Impact Innovation Under Brian's Leadership
Impact Innovation was founded 16 years ago where Brian was the sole consultant for 7 years before deciding to grow the business through collaboration. He started this path to growth by partnering with an accounting firm by sharing space and resources and then progressed to collaborating with other organisations to design and implement multimillion dollar innovation capacitybuilding programs for government agencies.

“Collaboration was very important to the transition of the business from a solo operation model to one with the resources and expertise to effectively compete with the world's largest advisory firms,” Brian says.
Another significant step for the company was forming a relationship with US-based Brightidea, which developed the world's leading idea and innovation management platform.
Brian recalls, "Seven years ago, what started as a phone call about a client's need for an idea management platform resulted in us becoming their Premier Partner for the APAC region about six months later."
This is another example of how collaboration has transformed the breadth and depth of value that Impact Innovation offers clients.
In 2019, Brian's experience in designing and implementing innovation management systems was recognised when he was invited to chairAustralia's committee involved
in the development of global ISO standards for innovation management.
He states, "These standards are already proving to be a game changer for understanding how innovation contributes to business value when done properly. At Impact Innovation we have been using a systems approach for a number of years and it is now great to see a formalised systems approach for innovation world-wide.”
Brian thinks that innovation is the key to determining the growth and evolution of people's lives, organisations and societies. It disseminates information, ambition, creativity and enthusiasm across the world. It aids in navigating uncertainty and accelerates growth through impact-driven innovation management systems.
Prior to founding Impact Innovation, Brian worked in international development where he gained
experience dealing with government agencies and financial organisations such as the World Bank and theAsian Development Bank. This involved projects in South EastAsia, South Asia,Africa, the Middle East and the Pacific.
In these roles he implemented largescale capacity-building initiatives in complex ecosystems that transformed the way organisations functioned and influenced people's lives. He established impact monitoring and assessment methods and led project teams that included technical specialists from a variety of countries and backgrounds.
Reflecting on the opportunities that he was offered throughout his career motivates Brian to widen prospects for his team at Impact Innovation. This includes formal professional development as well as enabling team members to engage with all aspects of the business to understand how consulting firms operate and how their input makes tangible and real difference.
In addition to his role at Impact Innovation, Brian sits on several governance and advisory boards and committees and he also volunteers his time to support emerging innovation initiatives by speaking at events and assisting with the design of events to promote better innovation practices.
As the founder and managing partner, Brian is responsible for the company's strategy, direction and delivery of major transformation projects. He is excited to continue building an
innovation and commercialisation consultancy that makes a difference in the world by helping its clients achieve real impact.
“We bring an external voice to challenge and stretch thinking, authentic expertise to push through barriers and best practice tools to drive progress,” Brian says.
Designing new ways to help clients as well as his own company's operations is a key function of his role: “We design our own tools when we can't find approaches elsewhere that deliver impact,” Brian says “Examples include our internationally recognised Commercialisation Navigator, Innovation Navigator, and Skills Navigator tools."
He has a hands-on role in helping all of the firm's staff become the best consultants possible: "The team wants to implement very interesting projects, whether developing a commercialisation strategy for a new product or service, designing highimpact training programs or establishing new ways to manage large-scale R&D initiatives,” he says. “So one of the ways we harness that enthusiasm is to run fortnightly internal meetups with younger project coordinators and our more senior team members and consultants."
Brian views problems as opportunities to learn about oneself, the organisation or how others see a certain circumstance. He advises to
constantly embrace the mentality of "never stop learning". He suggests that, “When things don't work, figure out why and learn from it. As we strive to establish paths in circumstances with many assumptions, it is essential to comprehend the related system elements.”
Brian considers himself lucky to have spent so much of his professional services career working on complex capacity development initiatives focused on transforming systems and supporting people to create new products, services, processes and business models.
This taught him the benefits and pitfalls of predicting the future as well as ways to minimise risk. He asserts, "I was also fortunate to be involved in companies that understood that things don't always work out but that if you have the right people and communication structures in place, unexpected challenges can be quickly resolved."
For Impact Innovation, success is when clients achieve impact. This impact can be an innovation system that is identifying and delivering next generation products, services or processes, or a research team that successfully commercialises a new technology.
Brian shares, "Our clients reach out to us to solve complex innovation and commercialisation problems. If they weren't complex, then they wouldn't be engaging us." He further describes
the challenge of transitioning organisations from the 'fun' or 'exciting' elements of innovation to those that actually deliver value.
Brian asserts, "This is where innovation management systems come into play – while fun and creative innovation activities are important for team engagement, successfully validating the commercial or social value of ideas requires commitment, strategy and skill.”
Impact Innovation's focus is on further growth inAustralia, New Zealand and otherAsia-Pacific countries. He says, “Through conducting innovation projects in Singapore, Hong Kong, Malaysia, Philippines, Indonesia, Vietnam, India and Sri Lanka, we have realised the significant opportunity to collaborate with other organisations to grow across the region.”
His personal goal is to help organisations change innovation from a concept or cost centre to the driving force behind competitiveness and growth. The company remains committed to providing innovation managers, R&D teams and researchers with the tools and expertise they need to achieve long term value and a return on innovation investment.

Karen Eicker, the Managing Director atApex Information Systems, developed a keen interest in digital communications early in her career.As a graduate of the Wits School ofArchitecture & Planning, her background is rooted in corporate architecture, and she has been a prolific contributor to South Africa's leading publications on the built environment and infrastructure for the past two decades. In recognition of her exceptional work, she received the SAPOAProperty Feature Journalist of the Year award in 2010.
Karen is part of a generation of women entrepreneurs who have had to navigate their paths in a patriarchal society. She strives to inspire younger women to stand up for themselves, trust their capabilities, create the space they need, and, when necessary, challenge the prevailing norms.
As an entrepreneur, Karen acknowledges the support and kindness she has received from others who believed in her, provided
opportunities, and generously shared their time, energy, and wisdom. She is committed to paying this kindness forward, particularly to the women she has the privilege of working with.
Karen's contributions extend beyond the entrepreneurial sphere and include serving as Commissary General of the 25th International Union ofArchitects World Congress, UIA2014 Durban. In recognition of her significant contributions to this event, she was honored with a President's Certificate of Meritorious Service by the South African Institute ofArchitects.
Apex Information Systems was established to fill a void in the market, focusing on providing communication and specialized web development services primarily to professionals in the fields of architecture, engineering, and the built environment. Over time, the company's clientele has expanded to encompass a broad spectrum of
diverse sectors, with nature conservation being a significant addition.
“We mostly work with clients who are innovators and thought leaders in their respective fields. I am constantly inspired by their insights and different approaches to addressing some of the built and natural environments' complex challenges. Every day is a learning opportunity.”
Led by Karen, the team atApex Information Systems possesses the ability to combine innovation, technical expertise, production capabilities, and an unwavering commitment to realizing their clients' visions. They excel in creating customized communication campaigns that effectively and efficiently target their clients' intended audiences. Their comprehensive services encompass strategic reviews and consultations, brand development and management, web development, multimedia content creation, writing and editing, as well as digital marketing.
Managing Director, Apex Information Systems





Running a smooth business requires digitization and IT management. There are several options in the market and complete digital transformation can be a daunting task for the best of organizations.At Managing Information Systems 3 US Inc. (MIS3 US Inc.), founder and Chief Executive Officer Neil Mistry provides a 360-degree view of IT with an application-centric philosophy. MIS3 US Inc. guides its clients in understanding the business value, new and emerging nextgeneration technology platforms provide, thus enabling digital transformation.
Neil was always an entrepreneur at heart, a natural. He comes from a family of entrepreneurs going back over 100 years back in India and Africa. His father too led a successful business in Toronto. Entrepreneurship is in his blood.
He has a Bachelors of Business Administration degree in Purchasing and Operations Management. He has also completed a Procurement Specialization CPP program in Purchasing.Apart from this, he has mastered several technology skills and he holds accreditations and certifications from different societies.
Neil has been in the IT industry for almost 20 years. He has vast experience in leading a sales team and working with clients directly. He has always been a thought leader and a business-focused professional. He views technology as a business enabler. He is also aware that technology can pose a potential problem if used incorrectly.And most of the time it remains under-utilized. Therefore, he wanted to advise his clients on efficient and best technology utilization with a business purpose, while deliberately avoiding IT complexities.
Neil is a family guy and does his best to balance his personal life and work life. The juggle is difficult and the struggle is real, but he manages to schedule his time wisely. Every spare moment is reserved as family time.
Neil overcame several obstacles throughout his journey. Firstly, starting a company and a brand from the ground up and arranging an operating capital. Secondly, finding great people to build a team and this, is a continuous process. Thirdly, finding and establishing a place in the market and having enough revenue sources for survival. Finally, convincing the market of their value and innovative approach. Through all these roadblocks Neil never lost focus
and labored on leading a successful business.
Success is something you envision and the focus should be on the purpose - what you do and why you do it. Success based on financial gain as a core focus is not sustainable. The focus should rather be on the impact you have within the industry.
MIS3 US Inc. has 6 core practice areas:
1.Next-Generation Infrastructure
2.Next-Generation Cyber Security
3.Next-Generation IT Operations
4.Next-Generation Professional Services
5.Next-Generation Managed Services
6.Next-Generation Block Chain
Mis3 US Inc. is branded as a nextgeneration Business Value Tech Partner and solution integrator. Through their thought leadership in

Founder & CEO | MIS3

invisible technology infrastructure, they educate clients to reduce complexity within IT operations through the adoption of new and emerging technology platforms. They aim to guide clients toward IT operational simplicity.
They focus on architecting with simplicity, reduced IT operational complexity and provide full visibility into our clients' environment, regardless of endpoint or location. They explain the business relevance of adopting simplified technology that is easy to architect, deploy and operationalize, along with the impact these technologies provide to business owners.
They are focused on helping clients
reduce their technology footprint and moving towards IT operational simplicity. Their specialization is centered on providing innovative disruptive technologies that have business relevance for every organization. They are the disrupters and innovators of 'Business Transformation Through IT Modernization.' They are ahead of the market when it comes to their approach to business and technology. They keep themselves abreast of the market by continuing to invest time and research into learning about technologies and. MIS3 Inc. is the only Canadian company focused and dedicated to new and emerging nextgeneration technologies that drive business outcomes.
MIS3 US Inc. aims to be the North American leader in helping clients reimagine their business with the Transformational IT approach. They continue to focus on the North American market and they plan to continue to enhance their brand across Canada and expand into other states in the US. They believe clients in NorthAmerica are looking for an organization that can provide thought leadership and awareness around aligning business outcomes with simplistic secure technologies and strategies.
Neil did not just start a company but he created a brand in October 2017. This was the beginning of something

amazing and refreshing. It was an unmet demand of the industry. This also sparked a new line of entrepreneurs who were inspired by Neil's success and initiated their independent business in this sector. Neil inspired confidence in them to take this leap of faith. He regards this inspirational leadership as his greatest achievement.
He is viewed by clients and peers as a trusted sales professional within the IT industry for over 18 years in Canada. He has collaborated with C level executives and directors within the public and private sector, including federal, provincial, municipal, higher education, school boards, healthcare, retail and financial services to better understand how to
leverage technology to serve the business while delivering key applications that are fast, available and secure. He has been helping clients utilize existing technology investments and leveraging transformational platforms such as cloud while providing thought leadership around governance and security. Helping to reduce the technology footprint and educating clients on 'how to best utilize technology' to drive their business objectives and KPI's without burdening IT operations.
As the CEO of MIS3 US Inc., Neil is involved in all areas of the business including all 6 practice areas, financials, HR, and more. He inspires his team through hard work by being
a model example. He believes in empowering his team to be leaders in their respective practice areasmaking independent decisions and doing what is right for the business. He maintains that employee empowerment is critical to inspire a team.



In an era where mental health is increasingly recognized as a critical aspect of overall wellbeing, Vasan Srinivasan stands out as a transformative figure inAustralian mental health advocacy. His remarkable journey from an immigrant facing employment challenges to becoming the CEO of the Mental Health FoundationAustralia (MHFA) is both inspiring and illustrative of his unwavering commitment to improving mental health services. This article delves into Vasan's background, his leadership approach, and the future he envisions for mental health advocacy, highlighting the milestones and strategies that have defined his career.
Vasan Srinivasan's journey is a testament to resilience and dedication. Born in India, Vasan migrated toAustralia from Singapore in 1987, a move driven by the economic downturn that severely impacted the manufacturing sector. Despite his extensive experience in the manufacturing industry, Vasan encountered significant obstacles in securing suitable employment in his new country. “Being told that I was overqualified or not suitable for roles was disheartening,” he reflects. This period of
unemployment had a profound impact on his mental health, prompting him to seek solace and purpose through volunteering.
Vasan began his association with the Mental Health FoundationAustralia (MHFA) as a volunteer, a role that provided him with both personal fulfillment and a sense of community. “Joining MHFAwas a turning point,” he recalls. “It allowed me to connect with others who were grappling with similar struggles.” His initial volunteer work, which included assisting with fundraising and designing materials, laid the groundwork for a deeper involvement with the organization.
In 2016, Vasan's dedication and active involvement led to his appointment to the board. His contributions were soon recognized with his election as Vice-Chair and later as Chairperson in 2019. During his tenure, he spearheaded several significant initiatives, including the establishment of Victorian Mental Health Month and the Mental Health Wellbeing Walk. By June 2022, Vasan's commitment was rewarded with his appointment as CEO, a role that underscored his dedication and leadership.

CEO | Mental Health Foundation Australia

Embracing a Multicultural Perspective
Vasan's multicultural background has significantly influenced his leadership style and approach to mental health advocacy. Since settling inAustralia, he has actively engaged with both the Indian and broaderAustralian communities. His involvement with Rotary International, the establishment of a Hindu temple, and his role in the Federation of Indian Associations in Victoria have been pivotal in shaping his perspective.
“My multicultural experiences have enriched my approach to mental health advocacy,” he says. “They have enabled me to bridge cultural
gaps and address mental health issues from a diverse perspective.”
His appointment as a member of the Australian Multicultural Council further expanded his influence, allowing him to advocate for mental health awareness on a national scale.
“Being recognized by the Indian government as anAttaché for the 2006 Commonwealth Games was an honor that extended my leadership beyond the Indian community,” Vasan explains. His position on the Australian Multicultural Council has been instrumental in leveraging his connections with political leaders and community groups to promote mental health awareness and reduce stigma
among multiculturalAustralians.
Strategies for Building and Motivating a Strong Team
Building and maintaining a strong, cohesive team is a priority for Vasan. He emphasizes the importance of regular team meetings, which facilitate effective communication and strategy implementation.
“Regular meetings allow us to address needs promptly and adjust our strategies as required,” Vasan explains. This approach helps in creating a supportive environment where team members can thrive.
Motivating his team involves more
Vasan describes his leadership style as one grounded in patience, mediation, and empowerment. His approach is informed by years of experience working with multicultural groups and mental health organizations. “My leadership style has evolved to prioritize advance planning, consultation, and feedbackinformed decisions,” he asserts. This approach has been particularly effective in shaping strategies for campaigns such as the National Mental HealthAwareness Month and the National Multicultural Mental Health campaign.
than just recognition; it also includes providing opportunities for professional growth. “I constantly strive to create an inclusive workplace where every staff member feels appreciated,” he says. Offering training and development opportunities not only shows appreciation for hard work but also enhances productivity and team cohesion. Vasan's leadership style ensures that the team remains motivated and focused on achieving their goals.
Staying True to the Mission: Balancing Innovation and Tradition
Regular team meetings and open communication are central to Vasan's leadership strategy. “I believe that addressing needs and implementing strategies effectively require constant dialogue and feedback,” he says. This method has helped create a cohesive team at MHFA, where staff members, interns, and volunteers are encouraged and supported. By fostering an inclusive and cooperative workplace, Vasan ensures that every team member feels valued and recognized.
Ensuring that the Mental Health FoundationAustralia (MHFA) stays true to its mission while embracing innovation is a delicate balance.
Vasan emphasizes the foundation's commitment to promoting better mental health for all, with a particular focus on multicultural communities.
“Our mission involves educating the public to remove stigma, raising awareness, and providing psychological support through our Integrated Wellness Hub,” he notes.
To stay aligned with this mission, MHFAcontinuously seeks to understand and address the specific needs of diverse communities. Vasan leverages his nationwide political
contacts, engages with community leaders, and consults with mental health professionals and individuals with lived experience. “Our approach involves implementing new technologies and methods to maximize our services and stay at the forefront of mental health advocacy,” he says.
Recent innovations include the development of the Supportive Mind app and a multilingual mental health education chatbot. These tools reflect MHFA's commitment to integrating the latest research and technological advancements into their programs. “Our goal is to offer accessible and effective mental health support to as
many people as possible,” Vasan asserts. By balancing tradition with innovation, MHFAremains dedicated to its mission while adapting to the evolving landscape of mental health.
The success and growth of MHFA under Vasan Srinivasan's leadership can be attributed to several key factors. One notable achievement is the introduction of affordable mental health services. “Recognizing the urgent need for accessible mental health support, we introduced a $20 fee per counselling session,” Vasan says. This initiative aims to eliminate financial barriers and ensure that everyone has access to the support they need.
Another factor contributing to MHFA's success is its focus on multiculturalism. The foundation takes pride in being a leading organization for multicultural mental health awareness inAustralia. “Our programs are tailored to meet the diverse needs of various communities,” Vasan explains. Collaboration with culturally diverse mental health professionals and continuous dialogue with community members are central to this approach.
Technological advancements also play a crucial role in MHFA's success. The development of the Supportive Mind app and a mental health education chatbot are examples of how the foundation is leveraging technology to enhance its services. “We are committed to staying ahead of technological trends to provide innovative solutions for mental health support,” Vasan says. These initiatives reflect a
commitment to both accessibility and advancement.
To navigate challenges in mental health advocacy and maintain MHFA's leadership, Vasan emphasizes the importance of continuous education, community engagement, and policy advocacy. “We develop inclusive programs tailored to diverse populations and form partnerships to amplify our impact,” he explains. Utilizing technology and social media extends MHFA's reach and provides accessible resources to a broader audience.
Transparency, accountability, and sustainability are guiding principles for Vasan and his team. “We ensure that our efforts are transparent and accountable, which is crucial for long-term success,” he asserts. Regular consultations with the board of directors and leveraging their expertise help refine strategies and maintain MHFA's leadership in mental health advocacy.
Future Goals and Vision for the Mental Health Foundation Australia
Looking ahead, Vasan envisions a future where MHFAsolidifies its position as a leading organization in mental health awareness, particularly for multiculturalAustralian communities. The foundation's fiveyear plan includes replicating the Integrated Wellness Hub in several state and territory capitals and expanding support group operations both digitally and face-to-face. “Our goal is to build a society that is more
understanding and supportive of mental health as an essential aspect of overall well-being,” he says.
The future of mental health advocacy, according to Vasan, involves a global shift towards greater understanding and prioritization of mental health. “I envision a world where mental health stigma is significantly reduced and everyone has seamless access to support,” he asserts. MHFAaims to play a pivotal role in this transformation, leveraging technology and ongoing research to develop inclusive and accessible solutions.
By maintaining partnerships with community leaders and mental health professionals, MHFAwill continue to offer relevant and effective support. “Our initiatives will be guided by the latest research and cultural considerations,” Vasan concludes. “We are committed to fostering a society that values mental health as a crucial component of overall wellbeing.”
Vasan's decision-making process is guided by principles of compassion, inclusion, empowerment, and sustainability. “These principles help align our decisions with our core mission of promoting better mental health,” he explains. Balancing innovation with practicality involves evaluating new approaches to ensure they effectively reach and support individuals.
The upcoming Supportive Mind app and the multilingual mental health education chatbot exemplify this balance. “While innovation is


essential, we ensure that new tools are practical and effective,” Vasan says. By integrating cutting-edge technology with a focus on realworld effectiveness, MHFAcontinues to advance its mission while providing tangible support to those in need.
Advice forAspiring Leaders in Mental Health and Multicultural Advocacy
For those aspiring to make a significant impact in mental health and multicultural advocacy, Vasan offers practical advice. “Consult and listen to community needs, recognizing that mental health approaches vary across different


groups,” he advises. Staying informed through research, statistics, and lived experiences is crucial for making informed decisions.
Understanding the diverse needs of communities and staying updated with the latest research will help aspiring leaders address mental health challenges effectively.
“Empathy, adaptability, and continuous learning are key to making a meaningful impact,” Vasan emphasizes.
In summary, Vasan Srinivasan's journey from overcoming personal challenges to leading the Mental Health FoundationAustralia is a powerful story of dedication and
impact. His leadership reflects a deep commitment to multiculturalism, innovation, and inclusivity, driving the foundation's success and growth. As MHFAcontinues to advance its mission, Vasan's vision promises a future where mental health support is universally accessible and culturally sensitive, contributing to a more understanding and supportive society.


Business consulting is the act of internal consulting by analyzing and recommending solutions to human resource-related issues. HR business consultants advise management on the formulation and administration of plans and policies for human resource activities.
Susan Emmanuel is the Founder & CEO of SE & Co - a proficient human resource and business consulting firm established to assist companies in acquiring and developing human capital.
Having started from scratch, in less than two years of operation SE & Co has successfully placed hundreds of professionals across industries and functions in more than tenAfrican countries. They are a start-up, but according to Susan, they can proudly
state that they are associated with the best notable brands in the market.
“Our state-of-the-art mode of work and best human resources database made us enjoy a fair share of business in the industry,” she says.
Challenges are experiences worth having in your professional journey
“I believe that the perfect lessons are the lessons learned through challenges because you get to experience unacquainted events, and solving these events becomes very motivating,” Susan says.
Throughout her professional journey, she has encountered numerous impediments but the most prominent one she states certainly changed her life. Susan got a new job; and she got a promotion to a different role before her joining date. It was a completely
different sector that she never worked in before, it was very stressful but she worked day and night to sharpen her skills because she had a team to manage. “I remember enrolling in an evening course after my long working hours in order to catch up. I will forever treasure this challenge because it gave me the business I am running today. It made me believe that if we are pushed out of our comfort zone we can achieve almost everything we set our mind on,” recalls Susan.
Achievements as a successful leader and entrepreneur
Susan, who describes herself as an achiever or a go-getter, started her career over a decade ago as a business development professional; she had the chance to work with various brands across industries in numerous senior



The internet has been one of our most transformative and fast-growing technologies.
Globally the number of internet users increased from only 413 million in 2000 to over 3.4 billion in 2016. The one billion barrier was crossed in 2005.
The total amount of data created, captured, copied, and consumed globally is forecast to increase rapidly, reaching 64.2 zettabytes in 2020. Over the next five years up to 2025, global data creation is projected to grow to more than 180 zettabytes.
The exponential growth in data has consequently made it far more difficult to secure. Data is now distributed across multiple cloud platforms and on-premise computers.
It is therefore no coincidence that at the same time as data has grown in volume and importance cybercrime has significantly increased in
parallel. To resolve this situation METCloud, a fast emerging Computer & Network Security company, is securing companies with the highest level of cybersecurity technologies available. The company has tailored its innovative technologies and services to specifically align with user organization's requirements.
Ian Vickers is CEO of METCloud a veteran in the field and has experience in every aspect of the sector. He mentions that there are hundreds if not thousands of cyber vendors, but their technologies are focused at addressing issues in isolation such as end point security, firewall technology, encryption and identity access management just to highlight a few. This complicated landscape makes it increasingly difficult for the customer to make the right decisions on how best to protect themselves. Our goal is to simplify this situation and supply an award-winning cybersecurity platform that provides all the layers of security required.
METCloud is on a journey to become the most trusted company globally for connecting people and businesses. He states, “When Jeff Bezos launched an online bookstore in 1993, I am pretty sure he did not envisage what Amazon has become today.” At METCloud, the company's mantra is Get Connected Cyber Safe so the team is constantly developing the capability to ensure it achieves this goal. The company states, “Our Mission Statement is Security of data, assets, and people is our mission and our vision is to be the global brand of choice for next-generation secure cloud services.”
Ian points out, “We will continue to innovate and invest in R&D so that we can achieve our ambition.”
Today, METCloud provides private cloud infrastructure, cloud migration services, cybersoc, security orchestration services, and developingAI/ML and data analytics to maximize security for our customers.

CEO | METCloud















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