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Guide to Training 2012

Valuable Commodities WORKFORCE DEVELOPMENT BUILDS SKILLS, STRATEGIES By Neil McGiffin

Training not only benefits the individual, but the employer as well.

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Guide to Training 2012

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Training programs help with future success.

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olleges and universities across the country have seen the demand for workforce training programs skyrocket as employers and employees alike fight to stay relevant in today’s rapidly evolving business environment. For companies, workforce training can help to strengthen their employee base and maximize productivity. For the individual, training from expe-

rienced instructors can build personal leadership skills, enhance communication effectiveness, and provide a deeper understanding of business strategy. This adds a competitive edge in developing a career. In the Tristate, mainstays like the University of Cincinnati, Miami University and Cincinnati State Technical and Community College offer workforce training and professional certification programs.


The Conference Center at Drake The Conference Center at Drake

The Xavier Leadership Center (XLC) at Xavier University has offered workforce Now&Next Ad training and certification programs to private corporations andCincy businesses for Magazine 25 years. The focus? Improving Tristate Issue:up. August 2012 Traditional Meeting Space organizations from the ground According to Bruce Miller, managing 4.925" X 4.875" ( 300dpi, CMYK) .pdf partner at the XLC, as many of today’s leaders begin to approach retirement, Relax…Leave the Planning to Us. developing well-rounded managers has r u become a greater need for businesses. Does ysos or usine on need b “We’re seeing that companies are havOptions galore, find out more: ati a g r o nizconomical ing issues when it comes to succession of an e mulus www.DrakeCenter.com/conference sti leadership,” Miller says. “Our core focus is e? packag Cynthia Walker 513-418-2544 to identify and develop the next generation of leaders and business professionals.” Any problems with this file, please contact This growing need for workforce training Options galore, findlocation out •more: FREE & convenient parking • Central Simply delicious catering • Versatile conference spaces Diana has led to a big move at Xavier. For Puppin the first www.DrakeCenter.com/conference time, this fall, enrollmentdp in training Designand certification programs at the XLC will be Contact Anna Maria Izzo 513.389.1335 made public for companies in and around 513-418-2596 Cincinnati. These programs range from curricuFormal Banquet Space lums in project management, financial

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Guide to Training 2012

Workforce training can maximize productivity.

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“Individuals find they learn as much from the other participants as they do from the coaches in the classroom. It adds to the crosspollination of learning.” -Bruce Miller planning, and the excellencedriven Si x Sig ma approach, which focuses on eliminating flaws in all aspects of business, from manufacturing to customer service. Workforce training instructors at the XLC come from diverse backgrounds, according to Miller — many of them are professors at Xavier and others are both current and retired professionals at some of Cincinnati’s bestknown corporations like Procter & Gamble.

“Our corporate audience really responds to instruction from people who have lived it and done it within the industry,” he says. The marquee program offered this fall is the Leadership Foundations Certificate, an eight-part package that emphasizes the development of personal leadership skills, strategy, and team-building exercises. Business professionals attend the course one day per week until completion. The first five sessions have a fixed curriculum while the final three offer electives meant to further develop the skills a professional is most interested in enhancing. These electives may fall in the categories

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Guide to Training 2012 designed for both seasoned leaders and young professionals. “For the individual, it’s about developing nationally recognized certification skills within that person’s specific discipline,” Miller says. Other certificates include project management certification, Lean certification, and Six Sigma Yellow, Green, and Black Belt certification. Specialty certifications in the nursing and physician programs are also available. Miller says the XLC chose to open its enrollment because companies liked the idea of coupling their employees with the employees of other companies within the same industry. “Specifically, these companies wanted interaction between peers from other organizations, at the same level of employment, going through similar experiences,” he says. “Individuals find they learn as much from the other participants as they do from the coaches in the classroom. It adds to the cross-pollination of learning.” But programs open to the public are

“You won’t experience distractions from other events and are able to freely discuss confidential topics.” -Jenny White not just valuable to the employees—they also benefit the day-to-day operations of the companies themselves, according to Miller. Prior to going public, the XLC’s private workforce training packages required at least 20 employees from a particular company for any given course or certification program. “Open enrollment allows those companies to send only five or six people at once,” he says. “That means a company doesn’t have to take as many employees out of the workplace at the same time.” Sessions in each of the XLC’s workforce training programs are held on Xavier’s campus at the Schiff Conference Center,

located in the Cintas Center facility. But not all of the Tristate’s workforce training programs are held at their respective colleges and universities. One of the Tristate’s most recognized venues for corporate meetings is BOOST…for meetings sake, with an original location in Cincinnati and a new facility in Mason. When the downtown Cincinnati location was first established in 2008, the intention was to create a unique meeting space with an inspiring and personal atmosphere, according to Jenny White, BOOST’s founder and facility manager. All this makes for a highly collaborative learning environment for professional development.

NEW LOOK COMPLETED IN JUNE 2012 Experience Enhanced Tradition RETREATS • TRAININGS • STRATEGIC PLANNING MEETINGS • CONFERENCES • SOCIAL EVENTS

10 BANQUET/MEETING ROOMS TO ACCOMMODATE GROUPS OF 2 - 200 • 55 all new guest rooms and suites • Elegant amenities in each guest room • Award winning cuisine

• Package plan pricing to meet your budget • Event Planner to assist with every detail • Complimentary on-site parking

For more information, contact: Kathy Crowley, Marketing & Sales Manager 513-529-6918 • crowlekm@muohio.edu • www.muohio.edu/marcum

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“You won’t experience distractions from other events and are able to freely discuss confidential topics,” she says. “Being in a private space also allows attendees to share more freely, therefore having more meaningful dialogues.” The f lexibility of the space at BOOST’s two locations also allows for general conferences to easily breakout into separate sessions depending on the needs of the client. P&G as well as other major Cincinnati-based corporations are amongst the professional clients t hat have held t heir corporate meetings at BOOST’s loft-style locations. “Our meetings spaces are designed to generate ideas and discussions, encourage group interaction, and stimulate creative thinking,” she says. ■

Discussions encourage group interaction.

HOW TO GET IT:

American Manufacturing’s Vitality Through Innovation 2012 – 2013 Management Leadership Series This year’s four part lecture series features speakers that will help you recommit and rejuvenate your organization’s focus on innovation. These industry experts know what it takes to become and stay “innovatively fit” in order to maintain a business’s longevity and vitality. Join us as we kick this year off with John Brandt, former Publisher and Editor-in-Chief of IndustryWeek magazine!

September 20, 2012 Time: 8:30 A.M. — 11:00 A.M. Location: TechSolve and webcast throughout Ohio Cost: Free! (open to manufacturers only) Register: www.techsolve.org/events or Contact Becky Bietenduvel (513) 948-2056

TechSolve helps Ohio manufacturers identify and implement process changes and growth solutions that yield the best results for long term growth.

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Guide to Training 2012 ASK THE EXPERTS SUE KOZLOWSKI Director, Healthcare Consulting TECHSOLVE, INC. Q: How can organizations make sure that they realize the full value of training activities? When organiz at ions selec t training opportunities, they should “begin with the end in mind.” What behavioral change do they want to see following completion of the training? Select education that offers hands-on practice or guided coaching, so that participants will be able to practice in the session and have confidence to use their new skills. Then, provide motivation to put the new skills to work by setting performance expectations to use the skills in addressing strategic issues in the workplace with measurable outcomes.

LAURIE FITZGERALD ALTHAUS Personal Coach for Professionals NOW & NEXT Q: What is the effect on employee morale and productivity when training budgets are cut? Companies which drastically cut training budgets may be hurting their employees, customers and profits. The Academy of Business Strategy states that while there may be short-term financial gain the longer-term effects on morale, productivity, innovation and customer satisfaction should be considered before implementing cuts in their training budget. Be creative and find a way to maintain training programs in order to maintain a thriving and productive culture.

CINTAS CENTER

J. STEVEN OSBORNE President/CEO TOP GUN SALES PERFORMANCE Q: Why do I get the feeling that most sales training does not work? Am I missing something here? Any training, done as an “event,” will not have the long-term impact you desire. By far, the most effective and beneficial method of learning, long term, is a “blended approach.” The blended approach uses different delivery methods to maximize effectiveness and minimize costs. Using online learning to transfer knowledge, classroom training to build skills, and coaching to build performance w i l l i n c re a s e yo u r i m p ac t a n d RO I by tenfold. Learning must be relevant, aligned with organizational/operational realities, sustainable, and easy to implement; otherwise you are likely wasting your money.

THE PLACE TO MEET For more information, call 513-745-3428

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Guide to Training 2012