Issuu

November 2023

RYDER CUP

SUSTAINABILITY

EVENT BUYERS LIVE

THE SPHERE

HULL FAIR

TENDERS

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EDITOR’S LETTER

NOVEMBER 2023 a fantastic old adage that says that Rome wasn’t built in a day and now having T here’s recently visited the vast Italian city, I can attest that it clearly takes time to create great

things, including the Ryder Cup. Personally, I have always wanted to see the Trevi Fountain so I could have cried when the statuesque water feature came into view, appearing in a flash at the end of a bustling street. But I wasn’t in Rome to join the tourist trail. I was very lucky to visit the Ryder Cup in 2014 (Gleneagles) and 2018 (Paris), the one big sporting event that attracts the attention of those who would never even dream of picking up a golf club. Me included. I can assure you the atmosphere is electric and previous experiences have led me to put the Ryder Cup up there in my top three event experiences of all time. Whilst hospitality is amazing, this year, StandOut flew to Rome to see the last bits of the event build come together. Because that’s what we’re all about… we like to focus on the realities and challenges of life on-site and discover how organisers and operations teams are developing their events. This year’s Ryder Cup was full of challenges. Crew had to build event overlay in record-high temperatures, and Italy’s event supply chain is, shall we say, not geared up for large-scale outdoor events. It highlights two things – one, extreme weather events are here to stay so we must prepare for climate change to impact operations, build and de-rig schedules, and two, the UK events industry really is world-class. Forgive me for being giddy with Ryder Cup fever this month. It really is a dream event. However, that doesn’t mean I haven’t equally loved being on-site with the teams behind Blenheim Palace International Horse Trials, Southampton International Boat Show, and Hull Fair, the largest travelling fair in Europe. Each has an international reputation, so make a brew and enjoy this issue. It’s packed full of best practice learning and amazing event sustainability examples, and event security professionals discuss the challenges of the summer and what to look out for in 2024. Plus, we preview Event Buyers Live too. Turn to page 26 to find out which fabulous event organisers and suppliers are attending and about our fantastic content programme featuring the most wonderfully warm and knowledgeable event professionals you’ll ever meet. Happy reading, Caroline

Cover image: © Sphere Entertainment/Rich Fury

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CONTENTS

12 TURNING HEADS

26 EVENT BUYERS LIVE

53 REDUCE YOUR IMPACT

33 GALLOPING AHEAD

64 FAIRGROUND ATTRACTION

10 TIME TO PITCH

Looking for new business? Discover the latest event tenders

12 TURNING HEADS

U2 opened the Sphere, Las Vegas’ new landmark event venue

15 BEST BY PAR

Team Europe was victorious at the 44th Ryder Cup in Rome. The team’s passion was mirrored by the dedication of experienced event professionals, who rallied to deliver the prestigious golf tournament. StandOut chats with Paul Dunstan, the Ryder Cup’s operations director, and key suppliers instrumental in the event’s production

26 EVENT BUYERS LIVE

48 PLAIN SAILING

Southampton International Boat Show’s operations team discuss event developments, site changes, and operational improvements

53 REDUCE YOUR IMPACT

Event organisers reveal the measures they are implementing to reduce the environmental impact of their events and festivals

61 TAKE THE FLOOR

Ground protection and flooring specialists talk about best practices, trends, sustainability, and new products

64 FAIRGROUND ATTRACTION

What can you expect to experience at this year’s Event Buyers Live? StandOut previews the 2023 event

CCTV and pomegranates. Hull City Council’s Helen Thackeray chats with StandOut about all things Hull Fair, Europe’s largest travelling fair

33 GALLOPING AHEAD

69 EVENT SECURITY

StandOut went behind the scenes of Blenheim Palace International Horse Trials with Stable Events, the organiser of the three-day event

Protestors, Protect Duty, and costs. Event security professionals discuss the challenges of the summer and look ahead to 2024

www.standoutmagazine.co.uk n 05

CONTRIBUTORS

This month’s

CONTRIBUTORS:

HELEN THACKERAY

Helen Thackeray heads up the Hull City Council Events team and has more than 16 years’ experience in organising largescale national and international events for audiences of up to 500,000 people. Dealing with all aspects of event management, risk management and safeguarding. She is also the chair of the council’s safety advisory group and is a partner member in the regional ESAG forum. Helen has also recently taken up the role of chair of the Local Authority Event Organisers Group (LAEOG), which enables her to work with authorities right across the country to ensure Hull is at the forefront of best practices in the events industry. Turn to page 64 and read about Helen’s work, organising Hull Fair, Europe’s largest travelling fair.

JAMES GOWER

James is the MD of Stable Events, National Game Fair, and Lapada Events, and is responsible for delivering several events that serve the countryside and rural communities. As well as managing The Game Fair, GWCT Welsh Game Fair, and GWCT Scottish Game Fair, James and his team are also responsible for delivering Blenheim Palace International Horse Trials (BPIHT), a new addition to Stable Events’ portfolio. An experienced event professional, who can draw on vast knowledge from some of the world’s largest consumer and B2B events following spells at Clarion Events and Marine Industry Events, James is heavily entrenched in the strategy, creation, management, sales, and marketing of all his shows. In this issue, James talks with StandOut about BPIHT and his plans for the equestrian event.

KATE CHAPMAN

Kate has worked as a consultant with London Marathon Events (LME) since 2013 and in September became its head of sustainability. Kate has more than 20 years’ experience as a sustainability consultant, mainly within the sports and major events sector, and a parallel career developing purpose, leadership, culture and values in business. She has worked in sport sustainability for the Royal Yachting Association, London 2012 and for the Association of Tennis Professionals. She also plays a key role in the MSO (Mass Participation Sports Organisers) group – driving collaboration on environmental sustainability throughout the mass participation industry. In this November edition, Kate discusses some of the sustainability measures deployed by LME this year.

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INDUSTRY UPDATES APPOINTMENTS OF THE MONTH

Natalie Vaughan, the former operations manager at Goodwood Festival of Speed, has joined Fully Charged Live as head of operations. Carlo Zoccali, previously venue director at Farnborough International, also joins the business as chief commercial officer. Mungo Denison is executive producer at George P Johnson Dubai.

PIC OF THE MONTH

EE marked a new era with a larger-than-life performance by British DJ Fatboy Slim on the world’s biggest holographic stage. Fatboy Slim performed live from inside Alexandra Palace and his set was also beamed 50 metres above the iconic venue. Livestreamed to the nation, the dance videos featured in this one-off show were selected at random from the hundreds of submissions EE received on Instagram and Tik Tok. The evening saw guests at the event and fans online wait in anticipation for the secret gig to be revealed on EE’s Instagram livestream. The brand activation was created by EE and M&C Saatchi Talk, which developed the concept and managed earned media, talent and influencer activity. Animatic visuals were developed by Happy Finish, with RCM delivering the holographic production. Event production was delivered by Uptown Events and Studio Xag.

PODCAST OF THE MONTH

NEWS IN BRIEF New fire safety guidance came into force on October 1, impacting various sectors including tourism, venues, and events. The Purple Guide will soon feature a new Licensing chapter, covering licensing in Scotland. Furthermore, a new chapter covering vehicles at events is expected to be launched soon.

The NEC Group has appointed Melanie Smith as chief executive officer. Nathalie Davies is the UK managing director of Raccoon Media Group. Jeremy Troughton has been appointed MD of Arena’s Overlay division.

Noble Events has appointed Ed Low as its new commercial director. Eddy Grant is the new director of safety at LFX Events.

If you’re interested in events, check out The Events Insight podcast. This month, it features our own Neil Fagg, publisher of StandOut magazine and co-founder of Event Buyers Live. If you’d like to learn more about Event Buyers Live and Neil, listen to the podcast. The team behind The Events Insight podcast will also be at Event Buyers Live (November 13-15) at Carden Park, Cheshire, so if you have an interesting story to share and feel that other event professionals would find it interesting, register for Event Buyers Live now and you could find yourself being interviewed by The Events Insight team. •You can listen to Neil’s story on all the normal podcast platforms, including Apple and Spotify.

The Events Industry Forum, in collaboration with Leicester City Council, is working on establishing a Primary Authority agreement concerning The Purple Guide. This will set a unified standard for event organisation throughout the UK.

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EVENT TENDERS AND CONTRACT WINS

CHRISTMAS IN CAMBRIDGE

Time to pitch Looking for new business? Discover the latest event tenders and news of contract wins Sandwell Metropolitan Borough Council is seeking a festival organiser/promoter to procure the rights to deliver a festival over four days (or two sets of two days) at Sandwell Valley Showground. Interested? Email corinne_caddy@sandwell.gov.uk – the deadline is 3pm on November 30. Hay Festival Foundation is inviting marquee suppliers to submit an expression of interest to supply marquees and associated flooring for the festival on a three-year contract. The deadline is December 1. Interested parties should email georgie@hayfestival.org for more details. The City of Edinburgh Council has issued a prior information notice for the provision of Edinburgh’s Winter Festivals programme of events, comprised of Edinburgh’s Hogmanay Festival and Edinburgh’s Christmas. The council has also issued a tender for hostile vehicle mitigation (HVM) equipment to support the security of events and public spaces. The deadline for the HVM tender is 2pm on November 13. Email kyro.grieve@edinburgh.gov.uk Seventa Events has won a seven-year contract to deliver Christmas in Cambridge. Cambridge City Council has granted

planning permission for the new festive event, which will open in Parker’s Piece. The first event will take place in 2024 and run from the middle of November until January 1, 2025. RHS Hampton Court Palace Garden Festival is looking for a caterer, for two years, to deliver two public cafés, an additional public café or restaurant, staff restaurant (running from build to breakdown) and the internal events at the festival. The deadline is December 1. Email stephlawrence@rhs.org.uk The Department for Culture, Media, and Sport is looking to establish a multi-operator framework agreement for general event management services, including infrastructure and equipment. The deadline is 12am on February 29, 2024. If you are interested in this £200,000,000 tender, email commercial@dcms.gov.uk Dartmoor National Park Authority wishes to award a contract to a suitable organisation for the development and delivery of River and Moorland Festivals (an arts development festival/project) in Okehampton, Ivybridge and Princetown. The deadline is 12pm on November 10. If you are interested, email Hannah Kingsbury – hkingsbury@dartmoor.gov.uk.

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SPHERE LAUNCH

Turning heads U2 opened the Sphere, Las Vegas’ new landmark event venue helped to launch the Sphere last month when the band lit up the new music U 2venue’s stage with a performance that featured world-leading immersive technology.

Twenty-thousand people packed the world’s “most cutting-edge venue” in Las Vegas to watch the opening night of the rock band’s highly-anticipated U2:UV Achtung Baby Live at Sphere shows. Furthermore, 50 guests watched the show from a VIP riser. The Sphere – the world’s largest spherical structure at 366 feet tall – features 10,000 immersive seats, a fully programmable 580,000 square foot exterior, and the world’s largest and highest-revolution 16K x 16K LED screen (160,000 square feet) that wraps up, over and around the audience. U2 turned every inch of the LED screen into an awe-inspiring gallery that showcased bespoke art from artists including Es Devlin, John Gerrard, Marco Brambilla, and Industrial Light and Magic; all while performing on a Brian Eno-inspired turntable stage. Sphere is pitched as a “next-generation entertainment medium”, built for performance, and a new Las Vegas landmark.

U2 LAUNCH THE SPHERE

Image: © Sphere Entertainment/Kevin Mazur/Getty Images

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SPHERE LAUNCH

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THE PHIL BOTTLE REFILL STATIONS

We would like to introduce you to our Phil. These bottle refill stations ensure that visitors stay hydrated by having access to free drinking water. These bottle refill stations will look good at any event or expo. They allow you to use your own branding, and are suitable for both indoor and outdoor environments. The Phil can function as a stand alone unit or be interconnected with multiple units for larger events. The Phil water station has a solar panel on top; no power is needed for evening visibility.

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RYDER CUP

Best by par Team Europe was victorious at the 44th Ryder Cup in Rome. The team’s passion was mirrored by the dedication of experienced event professionals, who rallied to deliver the prestigious golf tournament. Read on, as StandOut chats with Paul Dunstan, the Ryder Cup’s operations director, and key suppliers instrumental in the event’s production…

RYDER CUP ACTION

Images: © Freemans Event Partners/BMW/GL events UK/Arena

Sponsored by Freemans Event Partners

www.freemanseventpartners.co.uk n 15

RYDER CUP

GL EVENTS UK

MERCH STORE than 3.7 million viewers tuned in to M ore Sky Sports to watch Luke Donald lead

Team Europe to victory at Marco Simone Golf and Country Club, Rome. Over three days of glorious competition, Europe defeated the United States 16½-11½ to regain the Ryder Cup and ensure their unbeaten run on home soil continued. The 44th Ryder Cup was packed with sporting action, but it was the hard work of a massive team of event professionals – who spent months away from home – that delivered one of the hottest tickets in the sporting calendar. Just two weeks prior to Europe’s big win, StandOut flew out to see the last few elements of the mammoth event build come together. It was 11am when Paul Dunstan, operations director at the Ryder Cup, greeted StandOut in the Ryder Cup’s operational heart, a muchwelcome and solar-powered, air-conditioned office on the edge of the course. He had just finished leading a contractors’ meeting. “We’re on track,” he said calmly. “We had a structural sign-off and handover on September 8. Fit-out is 95 per cent done. Last week, we had 32 people from the authorities come along and scrutinise everything. There’s just some touching up now.”

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HEAT AND VISAS

Italy is not a massive golfing nation. Paddle tennis is more popular, and opera too. But Dunstan and the European Tour hope that bringing an enormous and respected brand like the Ryder Cup to Rome will grow the popularity of the sport. It’s just one of a multitude of things that the team has considered, alongside the availability of vast amounts of event infrastructure, sustainability, and weather. From 10 days of lightning and a wet June – that resulted in a flooded compound – to scorching temperatures and one of the biggest heat waves on record, the site crew have seen it all. But the reality is that weather has led all contractors to rethink and rework their build schedules. “It’s been tough for everyone out there,” Dunstan added. “There’s no denying it. All the contractors have adapted how they worked. They came in at 5.30 in the morning then slowed down during the hottest part of the day and worked a little bit later in the evening. “Early June was quite wet. Our compound was underwater for quite some time, which wasn’t overly detrimental. We could cope with it, but it just slowed things down. Then we had lightning and had to close the site for ten days

over a six-week period. So that’s two weeks. We had to catch up, but everyone’s rallied, and we’re in a good place.” Tom Critchley, client director at Arena Group (Structures), was Arena’s project manager on-site. Critchley concurred with Dunstan, describing the heat as oppressive, and outlined other challenges. He said: “Being more than 1,000 miles from our base was the first challenge. Ensuring the right kit arrived at the right time was a huge logistical challenge. Italy shuts down for a lot of August which proved a challenge when trying to source local materials. The crew should be given a medal for keeping the build on schedule. The heat and dust caused a lot of plant to break down. Italian regulations are complex and stringent – events fall under the same scope as their construction industry so certain things had to be done differently. We also had several experienced staff who had to leave the country before getting to the event as it was impossible to obtain long-term working visas for UK nationals.” Scott Jameson, CEO of GL events UK, agreed and explained further: “I think the biggest lesson and one which was faced by all the major suppliers working in Rome for the Ryder Cup was the new landscape of post-

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RYDER CUP

FIRST TEE GRANDSTAND Brexit immigration and local labour laws. The health and safety laws in Italy were challenging to say the least, but the biggest challenge was around getting visas for the right crew to work. “Obviously, in an ideal world, all labour is pre-booked and when this is possible, it is more straightforward to get all the paperwork in place in advance, but when schedules change or we need to be flexible for other reasons, the new immigration laws just don’t allow this flexibility.“

TWO PAIRS OF GLOVES

Dunstan explained that everyone worked hard to deliver the vast amounts of temporary infrastructure that were required [more than 1,400 truck movements] to deliver an event of this scope and scale. The course is a brand new course built specially for the Ryder Cup. However, you can never really get a feel for an event site from CAD plans and renders. Yet, this was the reality for Dunstan and his team. Flexibility and adaptability were paramount, as the site came together. For example, a six-metre-wide main entry road for contractors was not completed until May 2023 so suppliers had to “work on the fly” and transfer equipment onto smaller trucks and move it around the site.

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PAUL DUNSTAN www.freemanseventpartners.co.uk n 17

RYDER CUP “This was then all compounded by the heatwave that southern Europe experienced during the busiest part of the build. Our team coped admirably. One fact that stands out is that the team had to wear two pairs of gloves when handling the scaffold as it was so hot!” Dunstan continued: “That’s live events. That’s why we work with certain suppliers that we’ve worked with over the years. We have that relationship with them that means we can ask them some pretty ridiculous things and they flex and accommodate it because they just want to get the job done.”

LOGISTICS

JAY NEIL GL events UK supplied 26,035 square metres of structures, including the main hospitality structures, village, and media structures, Arena provided 22,000 square metres of structures, including three large hospitality structures and the 40m x 100m Ryder Cup merch store, and Star Live installed 14,000 grandstand seats, including a complex and “intimidating” 1st tee grandstand and The Vista, a new hospitality offer that overlooked the 12th green and 13th hole.

LUCA LUBRANI Grahame Muir, CEO of Star Live, commented: “Working on a golf course, by its very nature, is not without its challenges. It is fair to say that working on a golf course in Italy presented even more challenges! From truck movements on the golf course to visas, medicals, and ensuring compliance with rules and regulations specific to Italy, the on-site team in Italy and the operational team back at our Bedford base were kept busy navigating these various challenges!

Sunbelt Rentals, MTD, Collective Media, Detail, Global Infusion Group, Advanced Satellite Solutions, Tractor Hire, Triton Special Projects, CSM Live, Aggreko, and Freemans Event Partners – which served 223,000 meals and 470,000 drinks – were just some of the other contractors on site. Dunstan found the Italian supply chain “tough”. It hosts smaller events and concerts in stadiums but is not renowned for putting on greenfield events. As a result, many contracts have had to be split, which has meant multiple conversations with multiple suppliers, and a lot of event equipment and infrastructure has been brought in from the UK. For example, Star Live’s infrastructure had to be delivered on 72 HGV trucks. The same number of trucks will transport the equipment off site with approximately 50 per cent going

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RYDER CUP to various European locations ready to be deployed again and the remaining 50 per cent delivered back to the UK. Furthermore, Freemans Event Partners – which deployed 1,200 people on-site – was tasked with delivering a world-class and authentic Italian food and beverage experience in public areas such as the fan village, in partnership with the Ryder Cup and the Italian Golf Federation. As the event took place in Europe, the logistical plan to bring Freemans Event Partners’ equipment to Italy necessitated a dedicated team to put together a transport plan for teams and for the kit on site.

CONTRACTS

Essential event equipment has gone straight to Rome from other large events such as Cheltenham Festival and the Grand National. This factor has pushed back the Ryder Cup build despite the team’s best efforts to build earlier and earlier. That’s hard when every structure has a value, and every day has a value. Especially as costings for this event were calculated in 2018, before COVID and the Ukraine invasion. “We need to be a bit more strategic with our contracts,” Dunstan continued, who acknowledged that the Ryder Cup [in Europe] only takes place once every four years and other events take precedence. “A lot of times, we’re using suppliers for the first time on a Ryder Cup, which is great because we can

TEAM FREEMANS EVENT PARTNERS open doors for them. It’s big enough to have multiple suppliers but we also run 40 to 50 events across the calendar year through our DP World Tour. We have a massive opportunity to test and use suppliers before they come to the biggest event that we run but we could do that a little bit more. “2024 will be a big year for us, contractually,” Dunstan commented, as he now looks towards 2027 when the event will

take place at Adare Manor, Ireland. “We will look to run as many tenders as we can, to have as many people appointed as we possibly can in key areas, and then start working with them in partnership. If we can have everyone aware of what they need to do beforehand, they can plan it into their schedules three years out and it’s not an issue. Whereas if we’re telling people something, six months before they come on-site, it’s a bit of a problem.”

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RYDER CUP

TEAM EUROPE CELEBRATE TEAM WORK

Delivering such a prestigious event took the skill and hard work of many people. Dunstan was supported on-site by Gregor Lumsden, Calum Johnson, Chris Trainer, and Damian Turner. MTD’s Caroline Verhoeven and Tomas Moreno project managed the temporary water and wastewater infrastructure, Arena’s Critchley project directed all of its overlay alongside sporting event consultant Luca Lubrani, and Freemans Event Partners’ Lee Davies, operations director, project managed the delivery and deployment of high-tech payment systems across the entire event as well as bespoke brand activations. Jay Neil, operations director, international, was Star Live’s on-site project manager, assisted by Rob Smith, group operations director, with Muir, a veteran of seven Ryder Cups, overseeing the project. Nicole Room, account manager at GL events UK, project managed all elements of GL’s build alongside site manager Barry Anderson, with Daniel Page supervising the installation of GL’s new QWAD structure (see page 22) – a modular system featuring heavy deck flooring that is built on the ground and then craned into place. “QWAD is an impressive structure,” Dunstan continued. “It’s a borderline semi-permanent structure. You can’t call it a tent; it just feels different. It’s the first time GL has built it to this scale. It’s enormous and I think there’s a

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lot they can do with it. They’ve learned a lot about this structure having built it on this scale and for future events, they have said there is so much more they can do with it. “It’s modular. They can do potentially four floors, and awnings off the front of it. You’ll see a golf course doesn’t have much floor space. They’re always very tight but we can always go up so four floors would be incredible,” he added.

TEAM STRUCTURE

Innovation is key to the Ryder Cup team. The golf tournament is always looking for new and interesting solutions that feel different and offer spectators a greater customer experience. However, whilst the team is always improving the aesthetics of the event, it’s just as important to develop the back-of-house processes and procedures. This year’s Ryder Cup benefitted from a revised team structure. Dunstan compartmentalised the roles. For example, operations managers were given a list of responsibilities that covered security, plumbing, and signage. They are not natural bedfellows, but the work was divided into what is deemed more of a “service issue” such as Wi-Fi, plumbing, and electrics, and what is infrastructure – grandstands, tents, and cabins. Yet, a change to team structure and roles was not the only tweak.

The event’s site induction process changed too. The Ryder Cup replaced its old site induction room with an online site induction process. Dunstan continued further: “It’s not quite bulletproof at the moment, but it’s a good step forward. We’ve learned that the latter stages are where we’ve struggled a little bit, where we’ve got lots of sub-contractors, and we’re in a transition phase from construction to delivery. There are people on site who are sponsors for example, who come down to look at their chalets. You don’t want to push them through formal health and safety training, but they need to have enough awareness that they are entering a construction site.”

PLANNING

Thorough planning and attention to detail during the build phase have been paramount. For instance, MTD – which deployed water refill stations and carried out Validated Water Tests that enabled the precise sampling of the potable water tanker trucks used for replenishing buffers overnight – installed the main temporary pipework infrastructure on site in early August. However, because it connects all facilities delivered by other suppliers – toilet cabins, kitchens, hospitality areas – it is also one of the last suppliers in the supply chain. Therefore, it was essential that the planning was done correctly and kept up to date every day.

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RYDER CUP Jameson concurred. Attention to detail was essential. He commented: “Within the GL events project, the work of all suppliers was interlinked. Triton Project Solutions was involved throughout and designed the substructure. CSM Live dressed the outside. Power and air con were installed in tandem with the work of other suppliers on our team. If we couldn’t work alongside other suppliers, we would never be able to complete major projects, especially where we are the principal contractor. “On a project of this scale, there is always a degree of collaboration with our ‘competitors’ on-site such as the sharing of plant and machinery. We are all there to help each other get the project over the line and not see anyone fail because this isn’t in the best interests of the client.”

have difficult conversations with people at times, hopefully, they take it the right way.” But what has he learned about this year’s event that was delayed thanks to COVID? “I’ve learned small things,” he said. “I’d like the barriers to be delivered earlier, and I want to continue looking at processes and team structure and security. We wouldn’t be doing the job right if we didn’t look at things and try and improve them every time. I’ve got a big list at the back of my notebook but right now, I am looking to Friday morning and the first tee.

“When you tell people that the Ryder Cup is a golf event between America and Europe, it doesn’t do it justice,” Dunstan concluded. “It’s much more tribal than that. When you explain to people that you will have thousands of people that will wake up at 3am just to get in the queue for the first bus or first train to then get here and join the queue to get through ticketing and go through security, and then they’ll literally sprint to the first tee to get a prime spot in the grandstand, I don’t know too many events where people do that.”

FAMILY

Dunstan described himself as “processdriven”. He is calm and ever the professional. He loves his job; he’s been doing it for 17 years and acknowledged that business people and sports fans would pay thousands to have access to the event and to experience the things he gets to see. He commented: “It’s long hours, it’s stressful and you are away from home a lot. But I don’t know anyone who would do that if they didn’t enjoy it. The events world is a family because we’re all in it together and as much as you can

GOLF ACTION

OPENING CEREMONY IN THE FAN VILLAGE

RYDER CUP HOSPITALITY STRUCTURE DESTROYED BY FIRE

StandOut visited Marco Simone Golf and Country Club during the build phase of the Ryder Cup to talk with event professionals responsible for delivering the renowned and respected golfing tournament. Just days after Team Europe celebrated their win, a large fire broke out within one of the hospitality structures on-site during the derig process. The structure was owned by GL events UK. Unfortunately, it was one of GL events’ new three-storey QWAD structures, located on

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the 18th green and near the first fairway, that caught fire. Local fire crews were called to the scenes and the blaze was quickly brought under control. Yet despite all efforts, the structure was completely lost to the fire. An investigation is now underway to determine how the fire started and because of ongoing investigations, the Ryder Cup team and GL events UK are unable to provide any detailed commentary on this incident. However, Scott Jameson, CEO of GL events UK, has issued the following statement: “We are understandably

devastated to have lost this structure but are thankful that the fire did not result in any casualties. The GL Group awaits the results of the investigation which will provide an understanding of the cause of the fire.” It would be remiss to not acknowledge the fire, but StandOut did not wish the fire to dominate this article or overshadow the hard work of all those involved to deliver what was such a massively successful event. Thankfully, no one was injured, and so we wish everyone at the Ryder Cup and GL events UK our support. The above could happen to anyone.

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The Partner of Choice for Europe’s Top Stadia and Events Follow us on LinkedIn to see our events & latest updates @freemanseventpartners | www.freemanseventpartners.co.uk | 0845 899 4567

PROMOTIONAL FEATURE

HOPKINS MACHINERY IN ACTION

Driving the business forward Buggy hire is essential if you want to get around your event site in the quickest way possible. Here, Hopkins Machinery talks about buggy hire and its long-standing relationship with the European Tour Machinery – also known as H opkins Tractor Hire – has more than 20 years

of experience in buggy hire, supplying event organisers with tractors, buggies, and telehandlers for a wide range of live events and festivals. Taking on the Club Car franchise in 2003 boosted the company’s growth and since then, Hopkins Machinery’s hire business has expanded extensively. For more than 16 years, the family-owned business – with depots in Gloucestershire, the South West, South Wales, and Mid Wales – has worked with the European Tour as its preferred Club Car dealer and works with the organiser on its major event portfolio, including the Ryder Cup. Evan Hopkins, director of Hopkins Machinery, said: “Having the Ryder Cup at the Celtic Manor in 2010 was great, it allowed us to expand our depot and our fleet. We supplied and managed more than 350 buggies for the event, and it was a great experience. Since then we have worked on three more Ryder Cups – Gleneagles, Scotland, in 2014, Le Golf National, Paris, in 2018 and the most recent Ryder Cup at Marco Simone Golf and Country Club, Rome.” Over the past number of years, Hopkins Machinery has worked closely with the European Tour and other organisations including the R&A, IMG and now LIV Golf. Long-term relationships and repeat business have enabled Hopkins Machinery to invest

24 n www.hopkinsmachinery.co.uk

more in logistics and haulage assets, making the task of moving more than 700 buggies across Europe each year a lot easier. Hopkins continued further: “We have nine HGVs that feature double-decked trailers each with a carrying capacity of up to 22 Club Car buggies. “When you have an average of 22 tournaments a year, it helps to have an inhouse fleet of trailers, keeping transport costs and movements under our control rather than relying on external providers.” For the 2023 Ryder Cup, Hopkins was asked by Club Car and the European Tour to be involved in the buggy consultation from the start. The European Tour consulted with Hopkins on the specifications and list of Club Car golf carts and utility vehicles that were required for their operations, contractors, and sponsors. Club Car supplied 242 new cars to the event. Hopkins Machinery oversaw the charging facilities and dedicated buggy compounds and provided help allocating the buggies. The company also supplied two truckloads of buggies to help the Ryder Cup team with its operations. Despite there being more than 300 buggies on-site for the operations team to stage the event, TV broadcasters such as Sky, NBC, Golf Channel, and the World Feed supplied by European Tour Productions still required buggies. Hopkins Machinery supplied a further 224 buggies that were

required by the broadcast teams. This equated to 11 truckloads of buggies that needed to be delivered to Italy from the UK. The first load was delivered in March and the last will be collected in November. A team of nine Hopkins Machinery staff helped to manage and support the huge buggy hire operation on site in Rome. They worked in shifts to ensure the smooth operation of all the buggies from allocating them to users to charging and repairing the odd puncture and issue. Hopkins concluded: “The Ryder Cup is a brilliant event to be involved in and we enjoy every moment. It is always great to work on an event with customers that are easy and a pleasure to work with and we are very appreciative to have the support of a supplier such as Club Car.” For more information, call 01633 680754, visit www.hopkinsmachinery.co.uk, or email hire@hopkinsmachinery.co.uk

RYDER CUP

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EVENT BUYERS LIVE

Getting down to business Event Buyers Live is back and as organisers prepare for their experience, StandOut previews the industry event from some of the most O rganisers respected events, festivals, and

agencies in the UK are preparing to gather at Carden Park, Chester, for three days of productive meetings, engaging content, and unrivalled networking. Following a jam-packed year, dogged by horrendous weather conditions, challenging builds, and budget pressures, events professionals are keen to reconnect at Event Buyers Live (November 13-15) and discuss the realities of life in live events. “Our attendees are poised and ready to discuss their needs for 2024 and beyond,” said Neil Fagg, co-founder of Event Buyers Live (EBL), the leading hosted buyer event for the live events industry. “Event Buyers Live provides organisers with the platform to discuss procurement needs and supply chain requirements in prearranged one-on-one meetings. “This year, we have noticed that the events industry does seem to be incredibly busy yet again and is almost at pre-COVID levels. But we appreciate that these last few busy months have been against a backdrop of tight budgets, high inflation, stormy weather and

26 n www.theeventtechnologygroup.co.uk

torrential rain. All these elements impact our ability to deliver events, so the fact that Event Buyers Live can provide event professionals with a platform to discuss infrastructure, procurement, and best practices is exactly what event professionals need.” Fagg continued: “We’re a little earlier in the year than Event Buyers Live 2022 to enable our attendees to make the most of the preChristmas procurement window. We know organisers are keen to nail down their supply chain, sort contracts, and network because 2024 is going to be another crazy one.”

PACKED PROGRAMME

The 2023 edition of Event Buyers Live will be the event’s ninth outing and will welcome only 100 of the live event industry’s most influential organisers and 47 respected event suppliers/ venues for pre-qualified face-to-face meetings. Event Buyers Live – headline sponsored by The Event Technology Group – will be the place to focus, plan, and look forward to 2024 in an inclusive environment that is not only relaxed but conducive to business. Last year, the event’s organising team – the same team behind StandOut magazine

– introduced workshops that flanked EBL’s renowned roundtable discussions. The workshops were well received and return to the bulging content programme. This year’s roundtable discussions will be hosted by Iain Game, festival director of Wychwood Festival, Andrew Lansley, innovation manager at Cheltenham Festivals, Natasha Mortimer, managing and creative director of Imagineerium, and Mark Bustard, managing director of The nvisible Agency. Game, Lansley, Mortimer, and Bustard will all host dedicated roundtable sessions on Understanding your Audience, Neurodivergence and Communications, Immersive Experiences, and Working with Multi-Disciplinary Teams respectively. Joining them are Simon Hough, head of commercial activities and hospitality at Royal Air Force Charitable Trust Enterprises, Pauline Bourdon, director of Soliphilia, John Rostron, CEO of the Association of Independent Festivals (AIF) and Dawn Grant, director of Kaleidoscope Event Services, who will facilitate roundtable discussions on Sponsorship Activations, Sustainability, Festival Operations, and Safeguarding.

EVENT BUYERS LIVE

ANDREW LANSLEY

DAWN GRANT

JOHN ROSTRON

Caroline Clift, editor of StandOut magazine and Event Buyers Live’s content manager, said: “Roundtable discussions have featured in our content programme since the first EBL and they were so popular, that they have remained a constant presence, growing in popularity as people appreciate their value. “It’s not often that people get to sit around a table, with their peers and a brew, and have an open discussion about the challenges they are facing, and then leave an hour later with ideas, their brain racing, and knowing more than they did when they walked in the room.”

a supplier can often be only the start of a tense process of negotiation. When clients and suppliers are able to work together to value engineer a cost-effective solution for the delivery of event infrastructure, without compromising on the essentials of the event, you know you’ve found a relationship worth maintaining. And when a supplier can bring innovation and imagination to the table, using their experience and flexibility to make a client’s life easier, you’ve really hit the supply chain jackpot! “GL events talk a lot about client collaboration, so I am looking forward to putting my money where my mouth is and taking this conversation to a wider audience at Event Buyers Live this year.”

developed,” commented Clift. “We have roundtable discussions, workshops, and Q&A sessions and an interactive session from Classical Collaborations, a sonic branding workshop – delivered by Ryan Breen and Richard Taylor – that will ask guests to help compose a sound that epitomises the amazing live events industry. “The education programme is designed to be inclusive so we’re proud of the programme we’ve put together. Everyone learns and absorbs information in different ways so we hope that by delivering a mix of formats, our audience will leave feeling they have learned from the best, had fun, and can take home information that they can share with their teams.” She added: “Furthermore, last year, we introduced NetWalks, which combine networking and walking. They are designed to give guests a break from the meeting room,

KEY FOCUS

Protect Duty will also take centre stage this year in a dedicated workshop. Led by Caroline Harding, chief executive officer of Symphotech, the session will also feature the expertise of Garry Jones, director of Storm 4 Events and course director for the UK Police Counter Terrorism Security Coordinator training, Graeme Timms, head of health and safety at Alexandra Palace and chair of the Safety Advisors Group for Entertainment, and Lloyd Major, director of Halo Solutions. Harding said: “There has been a lot of discussion around counter terrorism this year. With so much speculation and uncertainty around new legislation, the details of which are yet to be confirmed, I look forward to joining Garry, Graeme, and Lloyd, who bring a huge amount of experience and knowledge, to share with delegates. We hope that we advise guests on how to prepare their events and discuss how best to mitigate and reduce risks in this area with practical steps they can take.” But that’s not all. Event Buyers Live will feature a panel session – delivered in partnership with GL events UK – that will look at how organisers and suppliers can work together to “value engineer an event”. Sam Herd, head of event planning and delivery at the Lawn Tennis Association (LTA), event management specialist Jack Saward, owner of Saward Marketing and Events, and David Tunnicliffe, commercial director of GL events UK, will take part. Tunnicliffe commented: “With increases in commodity costs and event budgets tighter than ever, winning a contract or appointing

NET-WALKING

“This is one of the most exciting content programmes that Event Buyers Live has

BRIDGE CREATIVE www.theeventtechnologygroup.co.uk n 27

EVENT BUYERS LIVE

NATASHA MORTIMER the chance to get some fresh air, and a further opportunity to meet new people, whilst taking in the beautiful surroundings of Carden Park.” Janine Walmsley, Event Buyers Live’s delegate manager, said: “The NetWalks – now sponsored by Versatile Venues – were a new addition in 2022 and were so popular that they are back for 2023. We appreciate that not everyone is a natural networker so we hope that different surroundings and being in nature will nurture some great conversations.”

INCLUSIVE

EventWell is working with Event Buyers Live to provide a supervised and fully-functioning mental wellness hub and quiet room and EBL has partnered with Mental Health UK, ecolibrium, and Bridge Creative, a social enterprise that supports adults with learning disabilities and autism by removing barriers to employment. Bridge Creative – led by Ben Tinkler – is providing crew members to Event Buyers Live 2023, which is building on the event’s promises to improve and promote diversity, equality, and inclusion (DEI) within its own event and the wider live events industry. Fagg explained: “Like any organiser, we want to build on our achievements and make improvements – even the smallest – to improve the experience of everyone who touches our event.

SUPPLIERS LIST 2CL ADI All About ME Marquees and Events Ashridge House Bridge Creative Chronosoft CTN Exhibitions DSV Solutions EB Collective Event Flooring Solutions Event in a Tent Event People Eventree Events by Amadeus Eventwise

28 n www.theeventtechnologygroup.co.uk

PAULINE BOURDON

SAM HERD

“I met Ben earlier in the year and loved all that he and Bridge Creative stood for. Naturally, I am ecstatic that we will be working together, supporting Bridge Creative crew on our event, introducing the EBL audience to Ben and his team, and encouraging other organisers to provide employment opportunities in the events industry to people with learning disabilities and autism.”

conversations about procurement and want to book infrastructure for the coming season.” He concluded: “There’s a lot of buzz for Event Buyers Live 2023. An event of this nature has never been more needed. The networking will be genuine, the pre-arranged meetings will be authentic, the content sessions will be fantastic, and this year, there are a few surprises too.”

GENUINE

Visit www.eventbuyerslive.com or email info@eventbuyerslive.com for more details.

Event Buyers Live is respected within the live events industry and is known as “the place to do business”. This has been recognised by event organisers who have already signed up to attend the annual event. Attendees already confirmed include AEG Presents, Engine No4, Boomtown, DF Concerts, Royal Horticultural Society, BLAST, Vision Nine, Spartan Race and Tough Mudder, NW Live, Method Events, Organise Chaos, Eye of the Storm Events, We Are The Fair, Owl Live, LimeLight Sports, 20-20 Events Management, Judgeday, Pennine Events, Kilimanjaro Live, Bristol City Council, Culture Liverpool, From the Fields, JA Productions, Greater London Authority, and Futuresound Events. Fagg said: “The event industry’s desire to reconnect is evident from the organisers and suppliers that have signed up to attend. Organisers are ready to have serious Evolution Dome Falcon Cleaning and Support Services Festivall Services Fews Marquees Five Star Group FlightShows Furniture on the Move GAP Hire Solutions GL events UK Halo Solutions Harrier Hire Frequencies Instant Marquees Intent Productions Iventis Lightmedia Displays Ministry Venues

INTERACTIVE SESSIONS

NOQ PEEQUAL Pylon One RedBox Events Roadphone NRB Rodeo Crew Silent Noize Events and Silent Seminars Skiddle Spacecube Sunbelt Rentals Swift MRP Symphotech The Event and Exhibition Partnership The Event Technology Group TicketSellers Tysers Insurance Brokers Versatile Venues

YOU PROVIDE THE SHOW WE PROVIDE THE COVER MUSIC & EVENT INSURANCE SPECIALISTS Event Organisers, Promoters, Suppliers, Artists, Freelancers, & more The Tysers Live team has been placing insurance in the live event and entertainment industry for over 50 years. Creating unique and innovative insurance solutions, we truly understand the nature of your risk. There’s a reason we’re the industry’s go-to broker; come and find out why at Event Buyers Live.

Contact Tim Rudland for all your insurance needs: 07772 013305 | tim.rudland@tysers.com

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Tysers Retail Limited is an Appointed Representative of Tysers Insurance Brokers Limited, a private limited company registered in England under 02957627. Registered office: 71 Fenchurch Street, London, United Kingdom, EC3M 4BS. It is authorised and regulated by the Financial Conduct Authority to conduct general insurance activities, Firm Reference Number: 305496. This can be verified on the FCA’s website. R.255.10.23.V.1.0.

PROMOTIONAL FEATURE A MOBILE MAST FROM ROADPHONE NRB

Getting radios right

Roadphone NRB, the event two-way radio specialist, explains why there’s so much more to radios than the device you hold in your hand, and provides advice on all you need to know when awarding your next radio contract the vital role two-way radios earpieces you need to think about. Make W eplayall know in the safe and successful delivery sure that they can supply you with enough

of events. Whether it’s managing a tight build and break schedule, helping security or medical teams to deal with an incident, keeping teams on the ground in touch with event control or managing an important set production piece, radios are the tool that keeps everyone connected. But when you are looking for event radios, do you really know the most appropriate and relevant questions to ask your radio hire supplier? Read on and discover best practice advice and top tips.

DOES YOUR CHOSEN SUPPLIER HAVE ENOUGH STOCK?

Let’s start with the basics – when you’re looking to appoint a radio supplier, it’s worth checking if they have the stock to supply. Do they own the stock outright, or are they relying on cross-hiring kit from an unknown third party? And it’s not just radios and

30 n www.radiohire.com

repeaters, which give you coverage across your site. The summer of 2023 has seen us take lots of last-minute calls from panicked organisers who had been let down by their previous supplier not having enough stock. Thankfully, we were able to assist them, but make sure you don’t fall into the same trap in 2024!

WILL YOU BE PROVIDED WITH QUALITY EARPIECES AND ACCESSORIES?

Event sites are loud, busy places and you need an earpiece so that you can hear your radio at all times. At Roadphone NRB, we’ve invested in more than 18,000 quality, manufacturer-approved audio accessories – covert and over-ear earpieces, heavyweight pit cans, and remote speaker microphones amongst others. By purchasing high-quality accessories which are CE and UKCAapproved, we can ensure that your earpieces

will stand the test of time and keep working when you need to rely on them the most. We know that many of our competitors give earpieces away for free. They’ve likely purchased cheap, non-approved accessories, some of which might only work for a few hours before they break. It’s also worth asking your prospective supplier what their procedure is for cleaning and testing your earpieces before dispatch. Our ISO9001-audited procedures ensure that every radio and accessory is rigorously cleaned, tested, and sealed before dispatch, but we know that many suppliers don’t work to these standards.

WILL YOU GET A DEDICATED ACCOUNT MANAGER WITH EXPERIENCE WORKING ON SIMILAR EVENTS? There’s so much more to successful communications than just radios and earpieces. This is why it’s important that you are assigned a dedicated and experienced

PROMOTIONAL FEATURE RADIOS ALLOW TEAMS TO COMMUNICATE

account manager, who understands your requirements. They’ll need to help you every step of the way – from calculating the correct ratio of radios to earpieces, advising on how many repeaters are needed, working out the best way to licence your radios and supporting you in designing your channel plan and fleet map. Some suppliers will just handle your enquiry through a call centre,

but it’s really important to make sure that you can get the specialist support you need.

HOW ABOUT RADIO COVERAGE?

There’s nothing more frustrating than broken, crackly messages caused by poor coverage. Smaller sites or venues might be able to operate in “back-to-back” mode – that is, without any repeaters. However, most larger venues will need repeaters – maybe multiple repeaters, maybe across multiple locations. This can be complex, and to get this right, your supplier will need to carry out a site survey, carry out tests, and use plotting software. They will also need infrastructure such as repeaters, combiners, and mobile tower masts, and might also need satellite or microwave links to provide a resilient multisite solution. All of this takes time, planning and technical know-how.

HOW WILL YOUR FREQUENCIES BE LICENSED?

Correctly licensing your radio frequencies (RF) helps you avoid interference from other RF users. Your supplier will need to correctly advise you whether it’s best to use “standard hire” frequencies, which are shared with many users, or buy site-specific frequencies licensed through OFCOM PMSE.

WILL YOUR SUPPLIER WORK WITH YOU TO REDUCE LOST EQUIPMENT?

We understand that big bills for lost equipment are frustrating. It’s important that

BAD PRACTICE

your supplier can work with you to reduce the amount of equipment you lose. For example, our bespoke asset tracking system, Checkpoint Charlie®, enables customers to book equipment out to end users on-site using individual serial numbers and take a photo of the user to create accountability. We can also produce full audit trails of the booking in and out process at our warehouse, ensuring that everything on hire is fully traceable. These steps all help to reduce any unexpected bills at the end of your hire.

WHAT IF THINGS GO WRONG, WILL YOU GET SUPPORT?

As with any piece of technology, sometimes things can go wrong. This is when you will need a little extra support. It’s worth checking that your supplier can offer 24/7 telephone support and you may also want to explore having an engineer on-site throughout your event for added peace of mind. Roadphone NRB is a two-way radio specialist, with more than 30 years’ experience providing communications to the events industry across Europe. From football tournaments, tennis, and horse racing to conferences, marathons, and festivals. As trusted Motorola Solutions platinum partners, you can be confident that your communications are in safe hands. Are you interested in improving radio communications at your next event? Meet with Jamie Lawrance or Matt Jones at Event Buyers Live to discuss getting your event communications right in 2024!

www.radiohire.com n 31

Standout Magazine Portrait 91x131mm 2022.qxp_Standout Portrait 2022 30/09/

IMAGINATORS EVENT BRANDING BRANDING & GIANT PRINTING LIVE EVENTS FESTIVALS ENTERTAINMENT EXPERIENTIAL SPORT

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32 n www.standoutmagazine.co.uk

BLENHEIM PALACE INTERNATIONAL HORSE TRIALS

Stable future Stable Events has taken over the running, organisation, delivery, and profitability of the Blenheim Palace International Horse Trials. Here, Stable Events’ James Gower and Catherine Bishop chat… than 28,000 visitors attended four at the palace for a large countryside M ore days of competition at the Blenheim show [Countryfile Live], so there was no

Palace International Horse Trials (BPIHT) when it took place at the Oxfordshire estate in September. In February, Stable Events was revealed as the new organiser of the equestrian event, taking over from The Jockey Club. For more than 30 years, BPIHT has been a flagship event for the palace and now it’s hoped that Stable Events will bring stability to the much-loved feature in the equestrian calendar, continuing to attract the crowds and the world’s best riders. “I’ve been talking to the palace about all sorts of things, including The Game Fair, since maybe 2016,” explained James Gower, managing director of Stable Events, which owns and runs The Game Fair, The GWCT Welsh Game Fair, and the National Shooting Show, amongst others. “At the time, Tim Etchells had a tenancy

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CONNECTIONS Just Event Services Unit 7 Broadway Green Farm, Lightwater, Surrey, GU18 5SU T: 01276 590325 E: contactus@justeventservices.co.uk W: www.justeventservices.co.uk CARPENTRY SERVICES Crewsaders Carpentry T: 0345 094 4884 W: www.crewsaders.com CLEANING & SUPPORT SERVICES Falcon Cleaning The Falcon Nest, Unit 10 & 11, Lower Gower Road, Royston SG8 5EA E: admin@falconteam.co.uk W: www.falconteam.co.uk COFFEE BARS Markey Ltd 39b Park Farm Ind Estate, Buntingford, Hertfordshire, SG9 9AZ T: 01763 271110 E: info@markey.co.uk W: www.markey.co.uk CORPORATE CREW Ace Crew Ltd Units 3 & 7, Princess Court, Horace Road Kingston upon Thames, KT1 2SL T: 020 7924 6569 M: 07947 88 66 99 W: www.acecrew.co.uk Rodeo Crew 128 Wey House, 15 Church Street, Weybridge, Surrey, KT13 8NA T: 020 8075 7799 E: bookcrew@rodeocrew.uk W: www.rodeocrew.uk CORPORATE AND CHARITY EVENTS Big Bang Promotions, Charity and corporate Bungee jumping, Zip wires and Abseils nationwide T: 07711037150 E: jon@bigbang-promotions.com W: www.bigbang-promotions.com

CREW SERVICES Crewsaders Ltd T: +44 (0)345 094 4884 W: www.crewsaders.com Falcon Festival Services The Falcon Nest, Unit 10 & 11, Lower Gower Road, Royston SG8 5EA E: info@falconteam.co.uk W: www.falconteam.co.uk S3K Group The Old Mill Building, Rookery Farm, Bognor Regis, West Sussex, PO22 6EP T: 0845 299 7991 E: office@s3kgroup.com W: www.s3kgroup.com LinkedIn, Facebook & Instagram: @s3kgroup Site and Stage Ltd (SAS) Festival and Event Crew Nationwide T: 0207 205 2434 M:07770 521521 W: www.siteandstage.co.uk Trojan Crewing Solutions Ltd 57 Eastbourne Avenue, Acton, London W3 6JS T: 07341 922974 E: chris@trojancrew.com W: www.TrojanCrew.com DIGITAL PLANNING Iventis Think Tank, University of Lincoln, Ruston Way, Lincoln, LN6 7FL T: 01522 837205 W: www.iventis.co.uk E: info@iventis.co.uk Eamon Kerrigan: E: Eamon.kerrigan@iventis.co.uk ENTERTAINMENT Odin Events Ltd Unit 1 RoundHouse Farm, Marston Meysey, SN6 6LL T: 0800 030 6881 E: info@odinevents.com W: www.odinevents.com EQUIPMENT & INFRASTRUCTURE Falcon Site Equipment The Falcon Nest, Unit 10 & 11, Lower Gower Road, Royston SG8 5EA E: admin@falconteam.co.uk W: www.falconteam.co.uk The Renegade Group Unit 6a , Mostyn Road Business Park, Mostyn road, CH8 9DQ T: 01244 631224 E: info@therenegadegroup.co.uk W: www.therenegadegroup.co.uk

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CONNECTIONS EVENT ACCOMMODATION

Symphotech Safety. Production. Noise Management Claire Feeney T: 0871 711 5264 E: claire@symphotech.co.uk

Airstream Facilities Ltd T: 01885 400223 E: info@airstreamfacilities.com W: www.airstreamfacilities.com Bunkabin Tweedale Way, Oldham, OL9 7LD T: 0345 456 7899 E: hires@bunkabin.co.uk W: www.bunkabin.co.uk

EVENT SAFETY Eep Safety Team Unit 42, Dunsfold Park, Guildford, Surrey, GU6 8TB T: 01483 266486 E: tom@eepteam.com W: www.eepsafety.com

Zoo Events Group Ltd Stockton Dairy, Stockton, Warminster, BA12 OSQ T: 01258 840233 E: info@zooeventsgroup.co.uk W: www.zooeventsgroup.co.uk

LFX Safety Stockport BIC, Gtr Manchester, SK5 7DL T: 0161 408 2220 E: enquiries@LFXevents.co.uk W: www.LFXevents.co.uk

EVENT CONTROL, RADIO & WI-FI SERVICES

Symphotech Safety. Production. Noise Management Claire Feeney T: 0871 711 5264 E: claire@symphotech.co.uk

Controlled Events T: 0203 286 6392Resilience, First class E: info@controlledevents.com Readiness, W: www.controlledevents.com

Communication & Control Halo Solutionsfor Ltdincidents T: 0800 or 920pre-planned 2014 W: www.halosolutions.com events. E: hi@halosolutions.com EVENT MANAGEMENT

2Can Productions T: 029 20 100256 E: info@2canproductions.com W: www.2canproductions.com

Award Winning Results

LFX Events Stockport BIC, Gtr Manchester, SK5 7DL T: 0161 408 2220 E: enquiries@LFXevents.co.uk W: www.LFXevents.co.uk Victorious Events E: info@victoriousevents.co.uk www.controlledevents.com T: 07869 701 616 W: victoriousevents.co.uk

EVENT PLANNING OnePlan Kemp House, 152-160 City Road, London EC1V 2NX W: www.oneplanevents.com E: hello@oneplanevents.com E: sophie.mcallister@oneplanevents.com EVENT PRODUCTION Productions Hire Limited Unit 20, Glebe Farm, Fathinghoe, Brackley, NN13 6DN T: 01280701117 E: Louise@productionhire.com W: www.productionhire.com

74 n www.ctn-uk.com

EVENT STAFF Festivall Services The Circle, 33 Rockingham Lane, Sheffield, South Yorkshire, S1 4FW M: 07547 509 409 T: 01144 055 044 E: hello@festivall.services W: www.festivall.services Moorepeople Event Staffing Agency 1st & 2nd Floor, 169 A High Road, Loughton, Essex, IG10 4LF T: 0208 508 0555 E: bettina@moorepeople.co.uk W: www.moorepeople.co.uk EVENT STAFFING SOFTWARE uTRAC 24A Lower Abbey St, Dublin 1, Ireland T: 0808 189 0334 E: hello@utraconline.com W: www.utraconline.com EXHIBITION TRAILERS & MOBILE UNITS DWT Exhibitions Trailer Hire, Sales & Management Jubilee Park, Honeypot Lane, Colsterworth, Lincolnshire, NG33 5LZ T: 01476 860833 E: pip@dwt-exhibitions.co.uk W: www.dwt-exhibitions.co.uk Inchmere Event Design Ltd Swan Close Studios, Swan Close Road, Banbury, OX16 5TE T: 01295 661000 E: alastair@inchmere.co.uk W: www.inchmere.co.uk

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FLOORING & FLOOR COVERINGS Coir Store E: andy@coirstore.co.uk T: 07884303082 W: www.coirstore.co.uk

MOJO Rental UK Ltd Unit 3-6 Longpond Works, Wrotham, Borough Green Kent TN158DE United Kingdom T: 01708 687440 W: www.mojorental.com

CTN Exhibitions Limited Unit G3A, Halesfield 19, Telford, Shropshire, TF7 4QT T: 01952 680423 E: Sales@ctn-uk.com W: www.ctn-uk.com

Festival Gas Priors Revel, Church lane, Middleton, Nr Tamworth, B78 2AL T: 07930 758893 E: simon@festivalgas.co.uk W: www.festivalgas.co.uk

Gigtent UK Sonas House, Button End Harston Cambridge, CB22 7NX T: 01223 870935 E: info@gigtent.co.uk W: www.gigtent.co.uk

FESTIVAL GAS

FIRE COVER

Event Flooring Solutions Ltd T: 01509 768 252 E: sales@efseurope.co.uk W: www.efseurope.co.uk

FURNITURE HIRE / SALES Aero Fire & Rescue Ltd 27 Old Gloucester Street London WC1N 3AX T: 0330 111 3635 E: contact@aerofireandrescue.co.uk W: www.aerofireandrescue.co.uk

Furniture On The Move Unit B, Canada warehouse, Chittening industrial estate Worthy road , Avonmouth, Bristol, BS110YB T: 0845 459 9875 E: info@furnitureonthemove.co.uk W: www.furnitureonthemove.co.uk

Red Rose Fire Solutions Ltd 6 Brissenden Close New Romney Kent TN28 8JD T: 01995 503504 E: info@redrosefiresolutions.co.uk

GBJ Event Hire Graham Jones T: Office. 0207 205 4226 E: hire@gbjeventhire.co.uk W: www.gbjeventhire.co.uk HEATING & COOLING SYSTEMS

FLAGPOLE HIRE Fuchsia Exhibition Services Ltd 13 Oak Park Industrial Estate, Chelmsford Road, Great Dunmow, Essex, CM6 1XN T: 01371 644800 E: info@fuchsiaevents.co.uk W: www.fuchsia-exhibition-services.com FLAGS

BiemmedueUK & Arcotherm Unit 12, Wilson Road, South Wigston Leicester LE18 4TP T: 01773 836999 | E: sales@biemmedueuk.com W: www.biemmedueuk.com Cooling and Heating Solutions Ltd T: 01590 681 434 E: sales@candhs.co.uk W: www.coolingandheatingsolutions.com

Instant Marquees T: 01840 213063 www.instantmarquees.co.uk

Sponsored by CTN Exhibitions Limited

Spica Temperature Control Solutions Ltd 20 Crowsport, Hamble, Hampshire, SO31 4HG T: 02380 453841 M: 07780 638976 E: kay@spicasolutions.com W: www.spicasolutions.com

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CONNECTIONS INSTALLATION & RECYCLING OF FLOORING CTN Exhibitions Limited Unit G3A, Halesfield 19, Telford, Shropshire, TF7 4QT T: 01952 680423 E: Sales@ctn-uk.com W: www.ctn-uk.com INSURANCE Arc International St. Clare House, 30-33 Minories, London, EC3N 1PE T: 0207 977 7637 W: www.arc-int.co.uk/ Tysers Insurance Brokers 71 Fenchurch Street, London, EC3M 4BS T: 0203 037 8000 E: tim.rudland@tysers.com W: www.tysers.com LASER & FX Laser Grafix Unit 4A Stratton Park, Biggleswade, Bedfordshire, SG18 8QS W: www.lgfx.co.uk UK office: 01767 315948 Dubai office: +971 4887 9808 LED SCREENS

Alternative Stretch Tents Building 15, Gateway 1000, A1 (M) jct 7, Stevenage, SG1 2FP T: 01920 830256 E: info@alternative-stretch.co.uk Event In A Tent The Malthouse Business Centre, Regent Street, Llangollen, LL208HS T: 01978 661449 E: info@event-in-a-tent.co.uk W: www.event-in-a-tent.co.uk Fews Marquees Chessgrove Park, Ditchford Bank Road, Hanbury, Bromsgrove, Worcestershire, B60 4HS T: 01527 821789 E: info@fews.co.uk W: www.fewsmarquees.co.uk Gigtent UK Sonas House, Button End Harston Cambridge, CB22 7NX E: info@gigtent.co.uk W: www.gigtent.co.uk

Instant Marquees T: 01840 213063 www.instantmarquees.co.uk

EMF Technology Ltd Unit 27 Freemantle House, Kingsclere Business Park, Kingsclere, Hants, RG20 4SW T: 020 8003 3344 E: info@emftechnology.co.uk W: www.emftechnology.co.uk

Marquee Magic 137-139 Nathan Way, London, SE28 0AB T: 0800 085 1405 E: info@marqueemagic.co.uk W: www.marqueemagic.co.uk

Lightmedia Displays Mobile & Modular LED Screen Hire T: 0333 600 6000 - 24 hour response E: sales@lightmedia.co.uk W: www.lightmedia.co.uk

TT Tents Ltd North Waltham Business Centre, Basingstoke, Hampshire, RG25 2DJ T: 01256 397 551 E: sales@tttents.co.uk

Tech AV Ltd London, Essex, Birmingham T: 0345 257 9969 E: lee@techav.events W: www.techav.events

YSLV London & York T: 0800 080 3310 E: hire@yslv.co.uk W: www.yslv.co.uk LIGHTING

PART OF

MARQUEES

Illumin8 Nick: 07593437891 E: sales@illumin8lights.co.uk W: www.illumin8lights.co.uk

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Top Cat Big Tops Tents & Marquees Ltd The Old Stable Yard, Gasworks Ln, Achynlleth, SY20 8BY T: 01654 700030 E: info@topcatbigtops.co.uk W: www.topcatbigtops.co.uk Yes Tents 4b Hall Farm Business Park, London Road, Weston, Beccles NR348TT T: 07932 642689 E: paul@yestents.com W: www.yestents.com

Sponsored by CTN Exhibitions Limited

CONNECTIONS MEDICAL SERVICES

NOISE MANAGEMENT

AlfaMed Specialist Emergency Care and Training T: 07920 851 232 E: ben@alfamedsect.co.uk W: www.alfamedsect.co.uk Alliance Pioneer Group Event Medical, Frontline Ambulance & Patient Transport Services Hawthorne House, 2nd Floor 25 Darklake View, Estover, Plymouth, PL6 7TL T: 01752717720 E: mail@alliance-pioneer.co.uk W: https://alliance-pioneer.co.uk/ Instagram: @alliancepioneergroup Twitter: @AlliancePGUK Facebook: https://www.facebook.com/Alliance. Pioneer LinkedIn: https://uk.linkedin.com/company/ alliance-pioneer-group Canopy Medical Services Ltd T: 07514 780025 E: jules@canopymedicalservices.co.uk W: www.canopymedicalservices.co.uk Enhanced Care Services Unit H9, Adanac Park, Adanac Dr, Nursling, Southampton SO16 0BT T: 02380 201561 E: admin@enhancedcareservices.co.uk W: www.enhancedcareservices.co.uk

Symphotech Safety. Production. Noise Management Claire Feeney T: 0871 711 5264 E: claire@symphotech.co.uk PLANT HIRE Ace Plant Blackpit Farm, Silverstone Road, Stowe, Buckinghamshire MK18 5LJ T: 01908 562191 E: hire@aceplant.co.uk W: www.aceplant.co.uk Hopkins Machinery T: 01633 680754 E: hire@hopkinsmachinery.co.uk W: www.hopkinsmachinery.co.uk PORTABLE TOILET HIRE Four Jays Group Barling Farm, East Sutton, Maidstone, Kent ME17 3DX T: 01622 843135 E: enquiries@fourjays. co.uk W: www.fourjays.co.uk

First Aid Cover Ltd T: 020 8875 5758 E: enquiries@firstaidcover.co.uk W: www.firstaidcover.co.uk

LOOS FOR DOs Ltd Bakers Court, Forge Road, Kingsley, Hampshire GU35 9NZ T: 01420 588 355 E: info@loos.co.uk W: www.loos.co.uk

Location Medical Services Ltd The Medical Centre, Shepperton Studios, Studio Road, Shepperton, Middx, TW17 0QD T: 0870 750 9898 E: mail@locationmedical.com W: www.locationmedical.com

Just Loos Paddock Barn, Manor Farm, Itchen Stoke, Hampshire, SO24 0QT T: 01962 867808 E: office@justloos.com W: www.JustLoos.com

Medirek 8 Primrose Place, Portsmouth Road, Godalming Surrey, GU7 2JW safety and medical T: 07776 128 409 E: ryan.soper@medirek.co.uk W: www.medirek.co.uk

Ontrax Rentals Elmwood Farm, Bampton OX18 2PL, England E: hello@ontraxrentals.com W: www.ontraxrentals.com

MET Medical Ltd T: 0203 627 9042 E: info@met-medical.co.uk W: www.met-medical.co.uk

Site Event The Depot, The Avenue, Lasham, Hampshire GU34 5SU T: 01256 384 134 E: event@site-equip.co.uk W: www.site-equip.co.uk

Trident Medical Limited Based in Essex, cover events all over the UK T: 01279 319039 M: 07379 244718 E: events@tridentmedical.co.uk W: www.tridentmedical.co.uk

Zoo Events Group Ltd Stockton Dairy, Stockton, Warminster, BA12 OSQ T: 01258 840233 E: info@zooeventsgroup.co.uk W: www.zooeventsgroup.co.uk

Sponsored by CTN Exhibitions Limited

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CONNECTIONS POWER & GENERATORS

Progen Power Ltd Belvedere House, Pynes Hill, Exeter,Devon, EX2 5WS T: 0330 165 5720 E: info@progenpower.co.uk W: www.progenpower.co.uk

CB Potts Electrical Rose Cottage, Watergore, South Petherton, Somerset, TA13 5JQ T: 0780 8049034 E: ben.potts@zen.co.uk W: www.cbpottselectrical.co.uk Fourth Generation Ltd 220 Cricklewood Lane, London, NW2 2PU T: 020 8450 2943 M: 07741 052565 E: tweed@fourthgenerationltd.com W: www.fourthgenerationltd.com

Stuart Power Ltd Stuart House, Hargham Road, Shropham, Norfolk, NR17 1DT T: 01953 454540 E: enquiries@stuartgroup.info W: www.stuartgroup.ltd.uk/power PRINTERS

Gofer Ltd Unit 7 Arkwright Road, Hadleigh Road Ind. Est, Ipswich, Suffolk, IP2 0UB T: 01473 282530 E: info@gofer.co.uk W: www.gofer.co.uk IDE Systems T: 01543 574 111 E: enquiries@idesystems.co.uk W: www.idesystems.co.uk Head Office & Manufacturing Centre Unit 3, Swaffield Park Hyssop Close, Cannock Staffordshire, WS11 7FU United Kingdom Lifos Advanced Battery Technology Ltd Stafford Park 5, Telford, TF3 3AS T: 01952 200198 E: hello@lifos.co.uk W: www.lifos.co.uk Midas Productions (UK) Ltd Unit 1, Uplandside, Manor Road, Clopton, Suffolk, IP13 6SH T: 0333 772 0772 M: 07949 007 603 E: info@midas-uk.co.uk Newburn Power Rental Limited Unit 36 Lidgate Crescent, Langthwaite Business Park, South Kirkby, Pontefract, WF9 3NR T: 0845 077 6693 E: info@npr-uk.com Power Events T: 01277 424800 E: enquiries@powerevents.co.uk W: www.powerevents.co.uk Power Revolution 23C Shepherds Grove Ind Est, Stanton Bury St Edmunds, IP31 2AR T: 01359 256 265 E: info@power-revolution.co.uk W: www.power-revolution.co.uk Powerline Knowle Hill Farm, Beeks Lane, Marshfield, Chippenham, Wiltshire, SN14 8BB T: 01225 892336 E: info@thepowerline.co.uk W: www.thepowerline.co.uk

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UK Flyers Suite 210, Victory House, Somers Road, North Portsmouth, HampshirePO1 1PJ T: 023 9229 3050 E: sales@ukflyers.com W: www.ukflyers.com PRODUCTION AND PROJECT SUPPORT Smartrad Creative Ltd 5 George Street, Snaith, DN14 9HY smartradcreativeprojects@gmail.com www.smartrad.org T: 07711469787 PROJECTION EMF Technology LTD Projection Mapping, Water Screens, Flame Effects, Lighting, Mains Distribution T: 020 8003 3344 E: info@emftechnology.co.uk W: www.emftechnology.co.uk RADIO COMMUNICATIONS 2CL Communications Ltd Unit C, Woodside Trade Centre, Parnham Drive, Eastleigh, Hampshire, SO50 4NU T: 0800 389 2278 E: contact@2cl.co.uk W: www.2cl.co.uk DCRS Edison Road, St.Ives, Cambs, PE27 3LH T: 0800 043 2688 E: sales@dcrs.co.uk W: www.dcrs.co.uk SFL Mobile Radio 6 Woodway Court, Thursby Road Bromsborough, CH62 3PR T: 0151 334 9160 E: sales@sflmobileradio.co.uk W: www.sflmobileradio.co.uk/

Sponsored by CTN Exhibitions Limited

CONNECTIONS REUSABLE CUPS

SET & SCENERY CONSTRUCTION Green Goblet Ltd Unit 1A Walrow Industrial Estate, Commerce Way, Highbridge, TA9 4AG T: 01278 238390 E: info@green-goblet.com W: www.green-goblet.com Blue Planet Washing Solutions Unit 15 GIDC, Cobham Way, Crawley, West Sussex, RH10 9RX T: 01293 302007 T: 07917 040044 E: info@blueplanetws.co.uk W: www.blueplanetws.co.uk

Staged Events Ltd Meadow View, Newnham Lane, Old Basing, Hampshire, RG24 7AU T: 01256578055 E: info@stagedevents.com W: www.stagedevents.com SHOWERS Zoo Events Group Ltd Stockton Dairy, Stockton, Warminster, BA12 OSQ T: 01258 840233 E: info@zooeventsgroup.co.uk W: www.zooeventsgroup.co.uk

SEATING Ace Seating Hire T: 01832 279333 E: info@aceseating.co.uk W: www.aceseating.co.uk SECURITY McKenzie Arnold Grove House, Faulkbourne, Essex, CM8 1SH T: 01376 350999 E: martin.jackson@mckenziearnold.com W: www.mckenziearnold.com Newman Event Services Ltd Crowd Management, Festival & Event Security/Stewarding. Bloxham Mill, Barford Road, Bloxham, Oxfordshire, OX15 4FF T: 01295 722844 E: enquiries@newmanevents.co.uk W: www.newmanevents.co.uk Protegimus Security Ltd Unit 1, Station Terrace,Station Road, Kegworth, Derbyshire, DE&$ 2GE T: 01509 670424 T: 01332 792991 (voicemail) E: admin@protegimus-security.com W: www.protegimus-security.com Right Guard Security Experts in Crowd Management and Event Security T: 01227 464588 E: info@rightguard.co.uk W: www.rightguard.co.uk

SITE SUPPLIES Concept Products Ltd 10 Cary Court, Somerton Business Park, Somerton, TA11 6SB T: 01458 274020 E: ben@conceptproductsltd.co.uk W: www.conceptproductsltd.co.uk STAGING & RIGGING IPS (Impact Production Services) 29 Mount Avenue, Bletchley, Milton Keynes, MK1 1LS T: 01908 657950 E: enquiries@ips.co.uk W: www.ips.co.uk The Stage Bus 19 Prestwood Road, Birmingham, B29 5EB T: 0121 585 9264 E: info@thestagebus.com W: www.thestagebus.com STEWARDS / MARSHALLS Road Traffic Solutions 60-64 Oswald Road, Scunthorpe, DN15 7PQ T: 01724 848 246 E: dan@roadtrafficsolutions.com W: www.roadtrafficsolutions.com TEMPORARY ROADWAYS Cap Trac Limited The Stables, Loke Farm, Weston Longville, Norwich, NR9 5LG T: 01603 880448 E: info@captrac.co.uk W: www.captrac.co.uk

Sponsored by CTN Exhibitions Limited

www.ctn-uk.com n 79

CONNECTIONS TEMPORARY STRUCTURES

The Theatre Tent Company Unit 4 Grimes Close, Birstall, Leicester LE4 3EN T: 01162674151 E: sayhello@theatretent.eu W: www.TheatreTent.co.uk

Event In A Tent The Malthouse Business Centre, Regent Street, Llangollen, LL208HS T: 01978 661449 E: info@event-in-a-tent.co.uk W: www.event-in-a-tent.co.uk

TT Tents Ltd North Waltham Business Centre, Basingstoke, Hampshire, RG25 2DJ T: 01256 397 551 E: sales@tttents.co.uk W: www.tttents.co.uk

Fews Marquees Chessgrove Park, Ditchford Bank Road, Hanbury, Bromsgrove, Worcestershire, B60 4HS T: 01527 821789 E: info@fews.co.uk W: www.fewsmarquees.co.uk Gigtent UK Sonas House, Button End Harston, Cambridge, CB22 7NX E: info@gigtent.co.uk W: www.gigtent.co.uk

Worldwide Structures Ltd Ayrshire Farm, Sharcott, Pewsey, SN9 5PA T: 01672 565 060 / +44 (0) 7875 027369 E: enquiries@w-sl.com W: www.worldwidestructures.com TEMPORARY STRUCTURES - MANUFACTURERS

LH Woodhouse Wolds Farm, The Fosse, Cotgrave, Nottingham, NG12 3HG Delivering successful events T: 01159 899 899 E: sales@lhwoodhouse.co.uk W: www.lhwoodhouse.co.uk Losberger De Boer Castle Park, Boundary Road, Brackley, Northamptonshire, NN13 7ES T: 01280 846500 E: sales.uk@losbergerdeboer.com W: www.losbergerdeboer.com/uk

J & J. Carter Ltd Unit 2, 34 Walworth Road, Walworth Business Park, Andover, Hampshire, SP10 5LH T: 01264 721630 E: sales@jjcarter.com W: www.jjcarter.com TICKETING Citizen Ticket 84 Commercial St, Leith, Edinburgh, EH6 6LX E: info@citizenticket.co.uk W: www.citizenticket.com

Mehler Texnologies UK Ltd. Hollinwood Business Centre Albert Street, Oldham, Lancs. OL8 3QL E: info-uk@freudenberg-pm.com W: www.mehler-texnologies.com

RedBox Events Balbir House, Norton Green Road,Stevenage, Herts, SG1 2LP T: 0333 242 7920 E: info@RedBoxEvents.com W: www.redboxevents.com

NEPTUNUS Ltd Cob Drive, Swan Valley, Northampton NN4 9BB T: 01604 593820 E: sales@neptunus.co.uk W: www.neptunus.co.uk

Skiddle Ltd Ashley Hall Farm Inglewhite Road, Goosnargh PR3 2EB W: www.skiddle.com

Tentickle Stretch Tents UK Ltd Langley Brook Business Park, Unit 3B London Rd, Tamworth, B78 2BP T: 0121 7401385 M: 07826 843099 E: jorg@tentickle-stretchtents.co.uk W: www.tentickle-stretchtents.co.uk The Dome Company T: 07876673354 E: info@thedomecompany.co.uk W: www.thedomecompany.co.uk

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TRACKWAY All Weather Access Ltd County Farm, High Roding, Dunmow, Essex CM6 1NQ T: 01371 700510 M: 07801 751137 E: henry@all-weatheraccess.co.uk W: www.all-weatheraccess.co.uk GT Trax Ltd High Tree Farm House, New Road, Warboys, Cambridgeshire, PE28 2SS T: 01487 823344 E: info@gttrax.co.uk W: www.gttrax.co.uk Twitter: @GTTrax

Sponsored by CTN Exhibitions Limited

CONNECTIONS TRAFFIC MANAGEMENT Event Traffic Control Ltd Baldersby Gardens, Ripon Road, Baldersby, Thirsk, North Yorkshire, YO7 4PS T: 08000 246 800 E: info@eventtc.com W: www.eventtc.com Right Guard Traffic Management Event Traffic Management CSAS Accredited Traffic Officers Car Parking Event Signage T: 01227 464588 E: info@rightguard.co.uk W: www.rightguard.co.uk Road Traffic Solutions 60-64 Oswald Road, Scunthorpe,DN15 7PQ T: 01724 848 246 E: dan@roadtrafficsolutions.com W: www.roadtrafficsolutions.com VEHICLE HIRE Bradshaw Event Vehicles New Lane, Stibbington, Peterborough, PE8 6LW T: 01780 782621 E: enquiries@eventvehicles.co.uk W: www.eventvehicles.co.uk Twitter: @Bradshaw_EV VENUE MAPPING Iventis Think Tank, University of Lincoln, Ruston Way, Lincoln, LN6 7FL T: 01522 837205 E: info@iventis.co.uk Eamon Kerrigan: E: Eamon.kerrigan@iventis.co.uk W: www.iventis.co.uk

MTD (UK & Ireland) Ltd Unit 1 Westerngate, Hillmead Enterprise Park, Langley Road, Swindon, SN5 5WN T: 01264 773 818 E: sales.uk@mtd.net W: www.mtd.net Wicked Event Water Services Kevin: 07909 771996 E: info@wickedeventwaterservices.com W: www.wews.biz WIFI, INTERNET & STREAMING Attend2it Unit 8 Park Farm Industrial Estate, Ermine Street, Buntingford, SG9 9AZ T: 01763 877 477 T: 01763 878 086 E: info@attend2it.co.uk W: www.attend2it.co.uk Fli-Fi Ltd UK Wide T: 020 3778 0454 E: enquiries@fli-fi.com W: www.fli-fi.com RedBox Events Balbir House, Norton Green Road, Stevenage, Herts, SG1 2LP T: 0333 242 7920 E: info@RedBoxEvents.com W: www.redboxevents.com SimpliWifi Unit 13, Leominster Enterprise Park, Leominster, Herefordshire, Hr6 0LX T: 0800 298 9434 E: hello@simpliwifi.agency W: https://simpliwifi.agency

WASTE MANAGEMENT Falcon Cleaning The Falcon Nest, Unit 10 & 11, Lower Gower Road, Royston SG8 5EA E: admin@falconteam.co.uk W: www.falconteam.co.uk WATER & PLUMBING SERVICES

DRINKING WATER PURE & SIMPLE

Liquiline Ltd Ash Tree House, Tarrant Hinton, Blandford, Dorset, DT11 8JA T: 01258 830324 E: office@liquiline.co.uk W: www.liquiline.co.uk

Be part of our directory and list your company details 01795509113

sarah@standoutmagazine.co.uk www.standoutmagazine.co.uk

Sponsored by CTN Exhibitions Limited

www.ctn-uk.com n 81

NEXT ISSUE

Featured in our next issue... Editor Caroline Clift caroline@standoutmagazine.co.uk Publication manager Sarah Bourne sarah@standoutmagazine.co.uk Account executives Holley Wilkinson holley@standoutmagazine.co.uk Will Smith will@standoutmagazine.co.uk Marketing executive Katie Goldsmith marketing@standoutmagazine.co.uk Design and production Jonathan Graham Colin Swaffer Jemma Heslop studio@standoutmagazine.co.uk

ACCESS FOR ALL

What are organisers doing to make their events more accessible? Event and festival organisers discuss some of the measures they have implemented on-site

Digital and web developer Matthew Coppard Credit control Janine Walmsley creditcontrol@standoutmagazine.co.uk Managing director Neil Fagg neil@standoutmagazine.co.uk T: 01795 509101 CEO John Denning StandOut Multimedia Limited, 3 The Metford, Evegate Business Park, Smeeth, Ashford, Kent, TN25 6SX T: 01795 509113 www.standoutmagazine.co.uk

EVENT BUYERS LIVE

Check out all the post-event action from Event Buyers Live 2023, including our big picture gallery, and industry reaction to the event

No part of this magazine may be reproduced or stored in a retrieval system or transmitted in any form – electronic, mechanical or physical – without express prior permission and written consent of the publisher. Contributions are invited and when not accepted will be returned only if accompanied by a fully stamped and addressed envelope. Manuscripts should be typewritten. No responsibility can be taken for drawings, photographs or literary contributions during transmission or in the editor’s hands. In the absence of an agreement the copyright of all contributions, literary, photographic or artistic, belongs to StandOut Multimedia Limited. The Publisher accepts no responsibility in respect of advertisements appearing in the magazine and the opinions expressed in editorial material or otherwise do not necessarily represent the views of the Publisher. The Publisher cannot accept liability for any loss arising from the late appearance or non publication of any advertisement. Information about products and services featured within the editorial content does not imply an endorsement by StandOut magazine. © 2023. StandOut Multimedia Limited, 3 The Metford, Evegate Business Park, Smeeth, Ashford, Kent, TN25 6SX

FEELING ASSURED?

Insurance experts discuss the trends not to be ignored in 2024, as weather, protestors, and event cancellations continue to impact the industry

82 n www.standoutmagazine.co.uk

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A group of established event companies offering over 100 years combined experience. We bring fresh and creative ways to deliver complete technical solutions for events of any shape or size. We understand events.

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