Modern spa Launch Issue

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ISSUE ONE DECEMBER 2013

Worldwide Inspiration The Bota Bota

page 32

The uintessence of the phyto-aromatic care

Yon-Ka, your Beauty Salon and Spa partner Pioneer in phyto-aromatic care since 1954.

The expertise of personalised skin care, the commitment to visible results.

An undisputed know-how featured in more than 50 countries.

A partnership grounded on a common vision for quality and performance.

nnonce presse EN double page 21,5x29cm.indd 1-2

Contact : Yon-Ka Distribution Ltd Unit 4, Stratford Office Village - 14/30 Romford Road - London E15 4BZ Tel: +44(0) 208 519 2804 - contact@yonka.co.uk - www.yonka.com

11/19/2013 10:41:28 AM

DEFINITION AND TEXTURE, THE ULTIMATE CURL

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with Argan Oil

www.amargan.co.uk

Introduction

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DECEMBER 2013

Welcome to the launch issue of The last month has involved many hours of hard work and a little bit (a lot) of stress, but the first issue is finally ready and we’re really proud of the end result. We’ve created a new publication with you, the spa owners and beauty professionals in mind, and we hope that you’ll be able to rely on it as your new business bible. Every two months we’ll be bringing you up to date information on the newest products and treatments, best retailing opportunities and information on any exciting things happening within the industry that we feel you should be aware of.

In this first issue we get the hottest business tips from Liz Holmes, spa director at the 5* luxury resort, Rockliffe Hall. She talks teamwork, sales and marketing strategies, and the relationship between you and your online partners, amongst other things. Turn to page 22 to find out more.

With so many great businesses in the UK, we think it’s important to celebrate their success and discover some of their individual approaches to running a spa. We’ll be showcasing two of them in each issue; this time it’s the turn of the Lifehouse Spa and Hotel in Essex (page 15) and the exclusive Mayfair day spa for men, Gentlemen’s Tonic (page 34).

We also want to inspire you by delving into some of the most weird and wonderful spas from around the world. We start in Canada with Bota Bota, a beautiful spa aboard a renovated 1950s ship. Turn to page 28 to discover the story behind this amazing place. With unique treatments, clever design and superb service, it’s a great example of what can be achieved if you have the right attitude. (And a spare boat).

On page 27 we begin our regular ‘Furniture Focus’ feature with reception desks, checking out some of the best pieces around and highlighting four design concepts to help create the perfect entrance to your business. Carrying on with the theme of ‘first impressions’, we aim to provide therapists with ideas on how to get their customers chatting and feeling comfortable. Salon owner Izzy Jaffer shares her top tips on getting party ready; an ideal subject to bring up with your clients over the festive period.

On behalf of myself and the team, I’d like to take this opportunity to thank everyone who has helped with the launch of the magazine. We really hope you all enjoy this issue, and if there’s anything you’d like to contribute, I’d love to hear from you.

Merry Christmas!

Aimee Lamb Editor

COLORS FROM LEFT TO RIGHT: A-PIERS TO BE TAN*, DINING AL FRISCO*, HAVEN’T THE FOGGIEST, PEACE & LOVE & OPI*, KEEPING SUZI AT BAY*, INCOGNITO IN SAUSALITO, LOST ON LOMBARD, I KNEAD SOUR-DOUGH*, MUIR MUIR ON THE WALL*, IN THE CABLE CAR-POOL LANE, EMBARCA-DARE YA!, FIRST DATE AT THE GOLDEN GATE, IT’S ALL SAN ANDREAS’S FAULT**, WHARF! WHARF! WHARF!**, ALCATRAZ...ROCKS**

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Contents

Launch issue The Team: Editor

Aimee Lamb

aimee@modern-spa.com

Publication Manager Lee Shearer

lee@modern-spa.com

Senior Account Manager Jen Shearer

jen@cimltd.co.uk

Production & Design Russel Goldsmith russel@cimltd.co.uk

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DECEMBER 2013

Spa news in the UK

Product launches, Industry News

Spa focus of the month Lifehouse Spa

18

Feature

22

Liz Holmes Column

27

Furniture Focus

28

Worldwide Inspiration

34

36

38

Jennifer Young - Defiant Beauty

The spa at Rockliffe Hall

Reception Desks

The Bota Bota

Day spa of the month Gentlemen’s Tonic

Conversation Starters

Preparing to party with Izzy Jaffer

Spa Boutique

Treat your clients to the finest gift sets in time for this Christmas

Creator of the Vinothérapie� Spa, with 15 years of Spa Expertise

1/3 Innovation 3 MAJOR EXCLUSIVE PATENTS

Polyphenols to fight against free radicals Viniferine with exceptional anti-dark spot results Resveratrol, the anti-ageing molecule of the future

1/3 Glamour Luxury treatments based on the unique benefits of the vine and grapes Crushed Cabernet massage, Pulpe Vitaminée anti-ox facial, formulated with divine textures

1/3 Grapes NATURAL FORMULAS

No parabens, phenoxyethanol, phtalates, mineral oils, sodium laureth sulfate

100% Caudalie B E AU T Y G ROW S H E R E

Make the difference to your Spa with exclusive Caudalie facial and body treatments.

Contact us on +44 207 498 8944 or email spapartner@caudalie.com

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DECEMBER 2013

SPA N

Following the success of their original massage candle, Yon-Ka have introduced the new Neroli Massage Oil Candle treatment, a relaxing and rejuvenating treat for one or for two. Subtle aromas of neroli, petitgrain and orange essential oils result in a state of relaxation and calm. This sensual, relaxing and replenishing body treatment begins with a foot compress, followed by the warm candle oil massage, which leaves the skin feeling softened, repaired, nourished and restructured. In addition, the lasting effects of the treatment will indulge the body in anti-ageing properties which prevent dehydration. The Neroli candle is also available for spas to purchase as a retail opportunity.

Trade Price: £21.00 / RRP: £42.00 Buy online at www.yonkashop.co.uk or call 0207 518 8370 https://twitter.com/YonKaUK https://www.facebook.com/YonKaUK?fref=ts Vitaman have introduced their new Menspace concept to spas and salons with the tongue-in-cheek marketing campaign ‘Not for Girls’.

Designed specifically for the male spa market, VitaMan recognise that men are increasingly demanding more targeted skincare, and offer products and treatments that focus on their health, wellbeing and skin concerns. The Menscape concept is a unique offering that recognises the growing men’s market, and by utilising social media, direct marketing and special offers, Not for Girls aims to distinguish VitaMan as a true alternative when developing the male treatment menu. With a range of express and full treatment options, VitaMan offer bespoke and off the peg options for spas and salons according to their needs.

With a special introductory package starting from £550 + VAT, the offer includes professional stock to offer a range of eight unique treatments, and includes one day onsite training for up to six therapists.

To view the complete VitaMan line, please visit www.vitamangrooming.co.uk https://twitter.com/VitaManGrooming https://www.facebook.com/VitaMan.com.au?fref=ts At the end of October this year, Sweet Squared Ireland and CND came together to host the first ever Irish CND Bootcamp, an intensive six day training course that covers all aspects of the CND curriculum, from deep theory to communications techniques.

The bootcamp shows appreciation to a group of people who have worked long and hard to gain the coveted title of CND Education Ambassador, and to join an outstanding team of individuals that have a powerful and positive effect on their industry. At the end of the week, participants discover whether they have passed, and awards are presented to individuals to reflect the special gifts or skills that they have shown, such as passion for the brand and great customer care.

For more information on Sweet Squared and CND please call Sweet Squared on 0845 210 6060 or visit www.sweetsquared.com https://www.facebook.com/SweetSquared?fref=ts https://twitter.com/SweetSquared The award winning Cryo facial treatment from Pier Auge has been relaunched with a range of new salon products. This non-biological lifting treatment offers comparable results without the use of injections of neurotoxic proteins or cosmetic procedures, and is suitable for all skin types and women of any age. HP DNA from salmon roe and Hyaluronic Acid combine to increase the water content of the skin and repair cell level damage caused by the sun, stress and ageing. A series of Cryo facials will give increased radiance and superb anti-ageing results, and effects can last for 6-9 months.

Visit www.pier-auge.co.uk for more information

NEWS AND PRODUCT LAUNCHES Already established as a cult brand in its native Australia, Eye of Horus have recently launched their make-up products in the UK, with the initial range consisting of the ‘Goddess Mascara’, ‘Liquid Define’ and ‘Goddess Pencils’. With a solid fan base of professional make-up artists, celebrities and loyal customers, Eye of Horus offers a naturally derived, yet high performing range of products rich in natural waxes and essential oils that are not tested on animals. Products are highly pigmented, smudgeproof, long lasting and suitable for sensitive eyes.

Eye of Horus’ products are now available to buy on their UK website www.eyeofhoruscosmetics.co.uk https://twitter.com/horus_mascara

Botanical Make-up Remover is the new refreshing make-up removal solution from Jane Iredale.

This moisturising and soothing formula removes all traces of make-up with a cotton ball or swab, and contains no drying ingredients, making it the perfect product to use on the eyes, lips or face. Packed with refreshing botanical ingredients including cucumber, algae extract and aloe leaf extract, the remover has a delicious fresh scent, and soothes, protects and nourishes skin.

Trade Price: £8.00 / RRP: £16.00. For stockist details call 020 8450 7111 or visit www.janeiredale.co.uk https://twitter.com/janeiredale https://www.facebook.com/pages/jane-iredale-THE-SKIN-CARE-MAKEUPFollowing ground breaking research, Surrey based company Forme Laboratories have launched Stratum C, the UK’s first ever skincare range created specifically for menopausal women. The serum and cream assist the body in producing more collagen to combat the wrinkles and dullness that develop during this time. It also contains hyaluronic acid for intensive hydration and moisturising, and a muscle-tightening ingredient which has been shown to reduce existing deep wrinkles. The two products are most effective when used together; the serum targets problem areas, whilst the cream is for long-term protection.

Stratum C is available to purchase from www.stratumc.com https://www.facebook.com/stratumc https://twitter.com/StratumC

Germaine de Capuccini have launched the Purexpert Oily Skin Programme, a 1-2-3 step skincare regime that will help rid skin of imperfections, fight against premature wrinkles and help to reduce dilated pores. Firstly, the Purexpert Purifying Mattifying Foam cleanses the skin of excess oil and gives it a lasting matt appearance. The second step in the programme is the Purexpert Refiner Essence, an exfoliating product that removes dead skin cells, purifying and minimising the appearance of imperfections, whilst normalising excess oil.

Lastly, Purexpert Hydro-Mattifying Gel-Cream hydrates, comforts and helps regulate excess oil and shiny areas on the skin, preventing the appearance of possible spots.

Available online at www.germaine-de-capuccini.co.uk https://www.facebook.com/GermaineDeCapucciniUK?fref=ts

For more information on this state-of-the-art beauty and body care line, and for details on how to stock Goldi products within your spa business, Please call 0845 862 5110 or email info@ganeshagroup.co.uk www.goldideadseausa.com

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SPA FOCUS OF THE MONTH

LIFEHOUSE SPA

Tucked away in the beautiful countryside of Thorpe-le-Soken, North Essex, is the dramatic, white building that is home to the Lifehouse Spa and Hotel. The visually stunning result of a ÂŁ30 million project, Lifehouse is set amidst 12 acres of lovingly restored English Heritage gardens, upon a site that was once home to the now demolished Thorpe Hall.

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DECEMBER 2013

The chic but sympathetic redevelopment of this 1830s property has resulted in a modern, simple but innovative set of buildings, designed and finished in materials that are sensitive to the site and its surroundings. A dominant 50000 square foot, two storey rectangular structure makes up the main body of the building and contains 35 treatment rooms; an impressive accompaniment to the hotel’s 89 guestrooms.

Modern inside as well as out, large airy spaces are home to white walls, grey slate floors and cosy furnishings, while an extensive amount of glass used in the design flood the ground floor with natural light. A sauna, steam room, salt inhalation room, tropical showers and a hydrotherapy pool make up much of this floor, along with a 20 metre swimming pool and a state of the art gym.

With floor to ceiling glass corridors and windows offering varying and interrupted views of the surrounding gardens, guests are able to enjoy a thermal spa experience whilst feeling well and truly enveloped in the natural environment.

With such a modern interior, Lifehouse is able to keep some of its original country charm by centering itself in these historic gardens, with red brick outhouses and water-lily filled lakes offering a contrast to the internal décor.

It’s perhaps this idyllic location that creates the perfect setting for guests to really switch off and unwind. As the only spa to have a resident naturopath, good health and wellbeing are undeniably important aspects of the experience offered by Lifehouse. Incredibly knowledgeable in her field, esteemed practitioner Sue Davis holds the belief that the body has the inherent ability to heal itself given the right tools, and this belief forms the basis of many of the spa’s offerings. Along with her team of wellness practitioners, Sue offers services including shiatsu, physiotherapy, personal training, postural assessment, life coaching, mindfulness and food intolerance testing.

Through these therapeutic consultations, guests are able to leave Lifehouse equipped with new knowledge and techniques that can give them control over their own wellbeing and fitness, and the ability to realise what changes they need to make to improve all areas of their life.

With excellent customer service being such an important aspect of any spa business, Lifehouse therapists realise that offering a personalised service to every guest is key. After often holding a pre-consultation to determine any health issues, massages are tailored to the guest’s needs, predominantly using products from the spa’s ESPA range. With ingredients made up of the finest plant extracts and oils, their range is the perfect combination of nature, science and beauty, and they have become one of Lifehouse’s key partners.

Offering specially adapted treatments is particularly relevant when dealing with clients recuperating after surgery or illness. As a spa that has always prided itself on being progressive and forward thinking, Lifehouse openly embrace guests with a history of cancer, or those going through conventional treatment; something that can be overlooked by other establishments. Many of their therapists have had specialist training from the NHS Christie Trust in personalising massage and facial treatments to suit those with cancer or in post-cancer recovery, giving these guests the peace of mind that their needs will be met with sensitivity, professionalism and knowledge.

SPA FOCUS OF THE MONTH To compliment their existing ESPA range, Lifehouse have recently added award-winning and leading aromatherapy skincare brand Decleor to their list of product houses. Through their use of high quality natural ingredients such as essential oils, Decleor address the needs of every skin type, and have created a bespoke treatment menu exclusively for the spa. These include the Lifehouse Discovery Facial to target specific skin concerns and the White Radiance Facial, which uses advance vitamin C technology to leave skin glowing and beautifully luminous.

Introducing Michael Barthaud…

These luxurious treatments sit alongside Lifehouse’s beauty offerings, with vegan products from Spa Ritual used for hand and feet treatments, while Jessica is the brand of choice for gel manicures and pedicures. Spray tans are carried out using the Kissed by Mii tanning range, a fairly new product containing mineral extracts for an instant tanning boost and revitalised, reinvigorated skin.

With the spa open to non-residents as well as overnight guests, Lifehouse offer a unique experience that can be enjoyed by those wanting a relaxing day with friends, as well as those who desire a longer escape from the stresses of day to day life.

Energetic Balancing and Harmonising

Lifehouse Spa has recently welcomed their latest therapist Michael Barthaud, an accomplished healer and channeller with more than twenty years in the healing arts.

Having worked alongside Sue Davis in Chiva-Som, Thailand, Michael has recently introduced a selection of healing therapies designed to restore imbalances to a person’s mental, emotional or spiritual level that may also manifest itself in a detrimental physical imbalance.

Treatments include:

A varied range of techniques are used to encourage deep healing to the physical body and harmonise the entire energy system. This treatment is particularly effective when mental, emotional or spiritual levels become imbalanced, leading to a physical imbalance. Following the therapy, guests will feel more balanced, calm, centered and deeply relaxed.

Myotherapy Myotherapy is a breakthrough treatment for all back pain and muscle tension. The technique combines a simple, empirical muscle testing technique called kinesiology used together with deep pressure point therapy to relieve abnormal muscle tension. The underlying ‘magic’ is the skilful application of both in a unique manner. Myotherapy has only one focus and outcome - to return the neuromusculoskeletal system to optimal function.

Meditation This gentle guided, healing meditation helps to calm the mind and gently activates the guest’s personal self-healing process. www.lifehouse.co.uk

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DECEMBER 2013

Feature

Jennifer Young - Defiant Beauty Research shows that cancer patients are more concerned about changes to appearance than they are about chemo. Cancer patients do not want to look like cancer patients; they want their appearance to remain the same. Most are horrified at the idea of their (what should be private) medical condition being broadcast to all through the medium of their appearance. Those with cancer do not want to have to deal with pity from others; they want to remain anonymous. They do not want cancer to become their identity.

Beauty Despite Cancer, a beauty and fashion blog for cancer patients and Defiant Beauty, skincare and beauty collections, was created as a changed appearance can be avoided or mitigated but not all patients are told of the help that is available.

Defiant Beauty, the beauty collection, was born of a request, made to Jennifer Young, a skincare formulator, to create a skincare range for cancer patients. Jennifer’s local NHS cancer centre worked with Jennifer to create a skincare collection that met the needs of cancer patients.

Jennifer Young Skin Formilator A group of patients, those that had been through treatment and the oncology and radiology teams met with Jennifer to discuss the needs of the patients and the criteria set by the lead nursing teams. Not only are patients likely to lose their hair, their skin may become so sensitive, sore and itchy that they may not be able to tolerate the beauty brands that they previously loved. Nails can become fragile, ridged or may fall off, lips become chapped, mouths ulcered and sore, the palms of the hands and soles of the feet swollen and blistered and eyelashes and eyebrows thin or lost. Who knew?

The medical team would not allow oestrogens to be included in the products as some cancers are fed by them. This meant that plant oestrogens such as aloe vera, avocado and soy were not ‘allowed’ into the skincare collections. In addition, the products had to be fragrancefree. The patients wanted natural and organic ingredients that helped with their skin and nail conditions.

The Defiant Beauty skincare collection was an instant success at University Hospital North Staffs (UHNS) where it is sold from a salon on the chemo ward. Soon, patients and staff were asking for more products such as hair care and make-up, clients were asking for skincare and beauty advice and Jennifer was learning more and more about the beauty and fashion concerns specific to those going through treatment.

It was clear that cancer patients wanted advice on maintaining appearance and there was nowhere to go. www.

BeautyDespiteCancer.co.uk was created to provide this advice and to help cancer patients and those that had been through treatment to help each other.

The team at Beauty Despite Cancer includes skin care experts, make-up artists, stylists, a physiotherapist, patients, survivors, insurance and financial experts, confidence coaches, a nutritional therapist, exercise specialists, charities, bra-fitters, authors, cookery experts, hair dressers and psychologists.

The writing team provide information, support and practical advice via our community space and a magazine style blog. All of the experts have regular features where cancer patients and survivors can request help and ask specific questions; support groups are signposted and actively involved in the site too. The writing team is as diverse as it is knowledgeable and the content is informative and fun.

The Beauty Despite Cancer shop contains skincare, make-up, fashion and jewellery, all of which have been created specifically for cancer patients to use upon diagnosis, during treatment and forever after. All products are specifically formulated or created for cancer patients and skincare and cosmetics all comply with the original ingredients guidelines set out by the nurse team during the creation of the first Defiant Beauty products. Jennifer has added to the rules, making the ingredient criteria even more strict-resulting in an entire beauty collection exactly matched to the needs of the cancer community.

The team behind this brilliant brand look forward to seeing you there.

Defiant Beauty is a luxurious and indulgent skincare collection that was created for women as they go through treatment for cancer. It features on the Beauty Despite Cancer website, the aim of which is to help all maintain their appearance as they go through treatment for cancer.

If you would like more information on how you could incorporate Defiant Beauty within your spa business, please get in touch and one of our friendly team will be able to help you.

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T. Beauty Despite Cancer 0800 999 8518 www.beautydespitecancer.co.uk https://www.facebook.com/beautydespitecancer https://twitter.com/jenniferskin

o B e For Fe a ss ut io y n al s Pr

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Spa Professional Spray Tan Liquid

Premium tanning agents that give natural looking results.

Higher concentrations of premium tanning agents for a darker colour result.

Rapid colour development with specialist accelerators. Colour guide can be washed off after only 1 hour.

Suitable for Skin types: Oily/Normal/Dry Skin tones: Light/Medium/Dark

With added antioxidants for the highest quality tan.

£90

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NEW! Beyond Bronze

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£30 (946ml)

Beyond Bronze by Fake Bake Spray Tanning Liquid The impressively priced solution for all salons and mobile professionals whether on a budget, wishing to implement promotions or offer a cheaper alternative for their clients. Available in two sizes.

Ensure you have the perfect Fake Bake tan to suit your clients’ skin tone and lifestyle.

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DECEMBER 2013

Tanning Update With Fake Bake Fake Bake is the world’s largest independent self-tan company who, for over a decade, have successfully provided salons and mobile therapists with products and equipment that guarantee a beautiful, golden tan with every application.

The brand’s success with celebrities, beauty editors, therapists and the general public can be largely attributed to their wide selection of award-winning professional and retail products which boast entirely naturally derived ingredients, with unique performance indicators, and are free from artificial ingredients and parabens.

For the beauty professionals it is worth recognising that these qualities are all present in Fake Bake’s not one or two, but five spray tan liquids that ensure your client is sure to obtain the perfect tan to suit their skin tone and lifestyle. Although the solutions will develop to compliment the client’s natural colour, you can choose the finish, controlling colour application and development for a truly tailored tan.

Fake Bake’s Original Spray Tanning Liquid is perfect for those looking for a natural holiday tan, while the Darker Spray Tanning Liquid contains higher concentrations of the naturally derived, premium tanning agents for deeper colour results. For clients with busy lifestyles, 60 Minutes Spray Tan Liquid is the perfect option as the guide colour can be washed off after only 1 hour. The solution to offer your clients the highest quality in spray tanning is the Gold Professional Spray Tan Liquid while the new Beyond Bronze Spray Tanning Liquid is the impressively priced solution for all salons and mobile professionals whether on a budget, wishing to implement promotions or offer a cheaper alternative for their clients.

Whether spray tanning or providing manual application tans, maximise your profit by retailing some of the award-winning self-tan products and seasonal gift sets. The latest product to be launched by Fake Bake is Flawless Darker self-tan liquid which has already won the title of ‘Best New Tanning Product’ at this year’s Beauty Awards and boasts the darkest self-tan results in the range with new ingredients that not only deepen your colour, but also help your tan to last even longer. This time of year also brings the introduction of a selection of seasonal gift sets that provide clients with the gift of beautiful golden skin in five combinations, with each box containing one of Fake Bake’s best selling products.

If you are looking to start a career in tanning or wish to upgrade your current tanning treatments look no further than Fake Bake for all you need to supply your clients with the highest quality professional and retail products for the most natural looking,

For more information on Fake Bake and their products contact Fake Bake Head Office on

08444 99 22 20

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DECEMBER 2013

The Spa at Rockliffe Hall, Conversation with Liz Holmes, Spa Director Our mission statement at Rockliffe Hall is to create lasting memories for our guests; unrivalled, exceptional and individual.

Coming up with that mission statement was perhaps the easy bit as these are challenging times with many customers looking to pay less, yet expecting to receive more.

There are two factors at play here, as I see it. Firstly our industry has allowed the price of our service to be driven down to such an extent that many businesses are struggling to meet their costs, let alone deliver an amazing experience at a healthy profit; but secondly and perhaps more importantly, there are spa experiences out there on the market which are, quite frankly, very ordinary and uninspiring and our customers, being a pretty savvy lot, recognise that they are not worth any more than the cut price deal they have booked to come on. So which is more important to your business, creating a memorable experience or filling your business with a high volume of customers who are only ever prepared to pay a lower price for your services?

We recognise the importance of a healthy promotional strategy to optimise treatment revenue and offer both discounting and added value on off peak days, but we have noticed that, whilst people may be attracted by the price, they will only be engaged by the right experience. It therefore comes back to what that experience is and how we can keep it interesting and engaging for both return customers and new ones.

I would guarantee that there is no shortage of good ideas in your business when it comes to developing your experience. People working in the spa industry are among the most fun, creative and engaging you are likely to come across in any business, but are we as managers and directors doing all we can to recognise those ideas, with the will to execute them and the staying power to see them through? I see my role as a facilitator for how my team want to run the business and how they want to develop their own careers. This can be both challenging and rewarding in equal measure, but the more success we enjoy as a team, the more confidence is inspired and the better we engage with our customers.

Liz Holmes Column

Key strategies in leading with the experience Develop your Authentic Business. Understand what is different and unique about your spa and treatments, involve your team and evolve your spa offer to reflect your individual personality.

• Schedule Time for Creativity. Make sure your team have the opportunity to express themselves and become part of the business development. We have a twice yearly strategy day which combines fun teambuilding activities with brainstorming and future planning.

• Take Ownership for your Sales and Marketing Strategy. It has been said that marketing is too important to leave to the marketing department, and what this means is ensuring the marketing starts at the very beginning when we are designing new experiences worth talking about and worth having.

• Link Spa Experiences Directly With Customers Needs. We must recognise that not everyone is there for a therapeutic or skin specific outcome, so it is worth making sure the social element is also reflected in your offering through relaxing spaces, appealing food and drinks menus and engaging events.

• Take Feedback Seriously. None of us enjoy hearing negative comments about our team, but by encouraging this we can act on shortfalls quickly and also recognise and reward those who are going the extra mile.

• Manage Your On-line Partners Before They Manage You. Our industry is lucky to have a wealth of representation online from brands who have really grasped the power of digital marketing, but we must resist allowing their business objectives to overshadow ours. If, for example, driving average spend per head is a strategy for you, then ensure that is not being undermined by the offers you have with your online partners.

The spa business is all about how we make people feel and the memories we leave them with, and only by taking ownership of the experience, can we can achieve business results beyond our expectation. Losing sight of the experience, however, can mean that we are simply delivering what we believe our customers want without aiming higher with something they didn’t even realise they could have. Our future success depends on the experiences our customers are enjoying today; let’s make them memorable for the right reason.

Website: http://www.rockliffehall.com/spa/ Twitter: https://twitter.com/rockliffehall Facebook: https://www.facebook.com/rockliffehall

colour All the fun begins with

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New ideas for 2014 nailed by OPI Partners with Music and Fashion Icon Gwen Stefani to Launch Limited Edition Nail Lacquers, Featuring Breakthrough Finishes

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PI joins celebrity partner Gwen Stefani in announcing seven new limited edition nail lacquers for 2014, featuring standout colour in breakthrough finishes. Highlights from the collection include a bold red lacquer that pays homage to Gwen’s signature lipstick, a new semi-matte satin finish in shades of gold and black, and a mirrored chrome paired with a special base coat.

Inspired by the 2013 Metropolitan Museum Costume Institute Gala that featured the theme “Punk: Chaos to Couture,” OPI Executive VP and Artistic Director Suzi Weiss-Fischmann decided to create a collection of lacquer celebrating the role of music as a major influence in fashion.

“With her expertise as a singer, songwriter and designer, who better to collaborate with than Gwen Stefani?” asks WeissFischmann. “Known for her trademark red lips, bold eye makeup and nail art, Gwen uses beauty to accessorise her style.”

Gwen’s signature red OPI hue – Over & Over A-Gwen – is available in a boxed set, which includes Swarovski black crystals and silver, gold and pewter studs in bar, square, diamond and circle shapes for creating unique nail designs, as well as nail glue for easy application. Love.Angel.

Music.Baby. and 4 in the Morning feature a new, semi-matte satin finish designed to be worn without top coat. Push and Shove, a bold chrome hue, is also worn without top coat but requires a special complimentary base coat – Lay Down that Base. One thin coat of Lay Down that Base topped with two thin coats of Push and Shove yields an intense, mirrored finish. The collection is rounded out with two glossy crème lacquers and one sparkly glitter shade: Hey Baby, I Sing in Color, and In True Stefani Fashion.

“OPI wanted to create a collection as dramatic, diverse and glamorous as its namesake,” adds Weiss-Fischmann.

“With crème and glitter hues, new satin matte texture, a mirrored chrome and SWAROVSKI ELEMENTS, Gwen Stefani

by OPI presents the latest in pigments and finishes, while combining elements of haute couture and street fashion.”

Gwen Stefani by OPI includes the following seven limited edition nail lacquers: Hey Baby, I Sing in Color, Love.Angel.Music.Baby., 4 in the Morning, In True Stefani Fashion, Push and Shove and Over & Over A-Gwen.

Gwen Stefani by OPI nail lacquers contain no DBP, Toluene, or Formaldehyde, and feature OPI’s exclusive ProWide™ Brush for the ultimate in application. This promotion will be available beginning January 2014.

WWW.OPIUK.COM 01923 240 010 https://twitter.com/OPINAILS https://www.facebook.com/pages/OPI-UK/100669240011439

Furniture Focus

Reception Areas

While great customer service and effective treatments will always be the most important aspects of a successful spa business, you can’t underestimate the impact that a well thought out and stylish interior can have on a customer.

After all, the decorative style of a spa may well be responsible for the initial interest shown by a potential consumer, appealing to their visual senses long before they have set foot in a treatment room.

It’s common knowledge that first impressions really do count.

Your reception area marks the start of your client’s experience and is the transitional space from the chaotic outside world to the relaxing atmosphere of the spa. It is therefore the ideal place to introduce your customers to your business, and create a positive and lasting impact. In this issue we aim to inspire you to create the perfect reception area by focusing on some of the most unique desks available. As well as being a practical necessity, the right desk can create a real focal point, and there are some great standout pieces around to match any style or budget.

For a modern and cutting edge environment, you can’t go wrong with sleek, angular furniture with sharp, clean lines. A black or white finish ensures a high quality look that would fit well with any colour scheme.

Practical and stylish, this Gamma Porsche Black Torix Reception Desk is one of our favourites.

If you’re after something totally unique, a bespoke reception desk made from marble, concrete or rock may be the best option for your spa.

Imposing and very impressive, it would certainly attract attention and be the perfect addition to any neutrally decorated interior. The sand and cement desk by Rousseau Design is one of the best we’ve seen.

(Top left).

Create a pretty, feminine reception area by opting for furniture in a shabby chic style. A wooden desk finished in distressed white or cream paintwork would sit beautifully with walls and furnishings in soft grey and pastel tones. This style of decoration is the perfect way to make use of antique, one-off or second hand pieces of furniture, making it a cost-effective solution to creating a truly stunning space. We love this innovative desk made from three large stacked drawers, styled by MHSHOWROOM for Christie’s Boutique.

The beautiful Marie 5184 cash desk from Maletti is a brilliant example of what’s available to spas aiming for an elegant and sophisticated look. The glossy laminated wood, classic shape and laser cut details combine to form a piece that makes a real statement without being overbearing. Style with opulent lighting and luxurious fabrics for a truly high-end look.

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The Bota Bota

“We have curious guests who come because they have heard of this strange spa on a boat. Other guests who have never experienced a spa think the setting is so interesting that if there is one they’d like, it might just be Bota Bota.”

Geneviève Émond.

It’s not surprising that people are drawn to the 25000 square foot former ferryboat that is now home to an environmentally friendly floating spa. Anchored in the Old Port of Montreal, Canada, the imposing structure houses a luxury spa that promises to deliver a unique experience, directly inspired by its aquatic environment and the rich history of the ship. Bota Bota is the third incarnation of the vessel, purchased by Genevieve Émond and her family with the idea of transforming it into a business that could offer extensive spa services and areas of relaxation within the hustle and bustle of the city.

Originally perceived by many to be an unrealisable project, Bota Bota opened its doors in December 2010 after a two year redevelopment of the 1950s vessel. With a damaged hull and a structure unable to accommodate the weight of an extensive spa, it required a complete overhaul and extensive rebuild. All internal fixtures and fittings were carefully considered, not only for reasons of practicality and necessity but also to create an interior that’s aesthetically sympathetic to its surroundings.

“All the services and the design revolve around water,” Émond explains. “The nautical setting does not influence Bota Bota, it is Bota Bota. We have created the spa on a ship and therefore needed to respect the basic notions of ship building. It’s in our DNA. It translates in the design, the almost abusive use of portholes, the choice of building materials, the staff uniforms and most of all, the open-air and open-space design.”

With a total of 678 portholes lining all five decks of the ship, Émond’s description of this feature is no exaggeration. As well as being an important design element, these windows fill the treatment rooms with light, providing a softness to the otherwise industrial looking interior. The relaxation and treatment areas are predominantly black or very dark grey with technical looking finishes; a design concept that differs quite radically from the traditional look of a spa.

The décor changes as guests climb upwards to the deck, with spaces becoming brighter as the panorama opens up.

Outdoor whirlpool baths and saunas allow guests to relax while taking in stunning views of the Montreal location, and a classic style terrace garden sits in stark contrast to its surroundings.

With water and the marine environment at the centre of everything they do, it comes as no surprise that it influences Bota Bota’s signature treatment.

Worldwide Inspiration

“The Water Circuit is the core of our business and the main reason Bota Bota exists,” says Émond. “It is made of clearly defined steps, starting with a 10 to 15 minute session in a sauna or steam bath which raises body temperature, dilates pores and flushes out toxins.

Next, a dip into one of our cold baths gets the heart pumping and closes pores. The final step in the circuit involves stretching out in one of our many relaxation areas and enjoying the stunning views as the heart rate returns to normal.

More traditional 60 minute treatments are carried out using products delivering delicious scents such as honeycomb, blueberry, cocoa and lemon.

For the ultimate thermal experience, the hot, cold and relaxation sequence should be repeated three or four times,” she continues.

“The benefits of the Water Circuit are plentiful and varied; helping restore skin elasticity and tone, stimulating the cardiac system, improving circulation, reinforcing the immune system and releasing stress and tension.”

“We have recently introduced the kobido massage from Japan; an upper body massage that concentrates on the face and neck,” explains Émond. “Kobido stimulates blood and lymphatic circulation and rejuvenates the face by putting elasticity back into the skin, therefore acting as a natural anti-ageing treatment. We are also in the process of introducing the chavutti massage from India, an ancient technique where therapists massage the client with their feet, originally developed to maintain suppleness in the body and for treating pain and swelling.”

With such a unique take on the whole spa experience, it’s important to note that more conventional spa treatments have not been neglected, with other services often being booked in conjunction with the Water Circuit. Bota Bota features 21 treatment rooms, with 35 therapists offering numerous other body, massage and facial therapies. Products are provided by Babor and Bernard Cassière, both specifically selected for their organic ingredients and natural approach to skincare, while gel manicures are carried out using a range from Artistic Nail Design.

The treatment menu has been devised with every type of guest in mind, and range from indulgent and stress relieving full body massages to short but effective ‘flash’ treatments. Women visiting the spa with friends can take advantage of a 15 minute make-up application, while 20 minute facials are ideal for the city dweller who requires a quick fix, but with genuine and lasting results.

www.botabota.ca/en

With yoga and pilates classes also available, catering for all by providing a diverse range of treatments is something that is important to the team at Bota Bota, and new ideas are always being considered.

With their established treatments growing in popularity, and with the foresight to see how the business can reach its full potential, it’s easy to understand how this combination of unique ideas, genuine customer care and dynamic engineering has become such a success.

“So far, people seem to love it and they keep coming back,” Émond concludes. “We have so many regular guests who live in, or close to Montreal who know they’ll get excellent customer service if they visit us, whether they come just for the Water Circuit or for other treatments. We would love to expand, but there are no real plans at the moment. We do, however, dream every night of a new Bota Bota in another great city.”

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DECEMBER 2013

Set your spa apart from all the rest with Naturalmente

N

aturalmente, the biodynamic and organic hair care brand arrived to the UK this autumn.

Naturalmente is grounded in the virtues of a holistic approach to hair and scalp care coupled with a genuinely ethical and sustainable production process.

Inspired by the rich vegetation of Tuscany, two former professional stylists, Brigida and Domenico Tomaselli have devised a range of hair care products that harness the best that nature has to offer coupled with a commitment to a responsible and sustainable approach to the cultivation of the ingredients.

Vegetal extracts derived from the rich abundance of the plant kingdom - flowers, vegetables and seeds - have been carefully combined into formulations that draw on Aromatherapy and Ayurvedic principles in order to produce an harmonious and holistic approach to the gentle, effective and individually targeted care of hair, body and general well-being.

The ingredients used have been cultivated using biodynamic and organic methods, primarily in Italy, but always from sustainable sources. The range arrives in wholly bio-degradeable packaging made using a unique corn-based technology. Pollution and waste are minimised not only in the manufacture and consumption but also the disposal of the product.

THE SPA EXPERIENCE Diagnose hair and scalp conditions with the Naturalmente line method that will guide you through the ayurvedic principles of body types, rectifying any problems with aromatherapy based products.

Naturalmente hair care products will soothe, inspire and uplift both you and your client. Gentle, cleansing formulas will clean and condition the hair naturally and leave your hands without the red, dryness that can often befall the professional at the backwash.

Naturalmente natural styling products will then allow you to create volume and hold, leaving your client feeling and looking their absolute best, naturally.

“Gentle, effective and kind products that care for your client and you.”

Naturalmente give you the opportunity to provide an alternative treatment experience, without undermining the popular Thai or Moroccan themes.

The brand has launched into the UK with competitive price points – cost effective sizes are available ranging from travel and retail, through to backwash and economical (50ml, 250ml, 1 litre and 5 litre) providing impressive opportunities to make the best, most cost effective use in the salon and retail to clients.

Ayurvedic principles and Aromatherapy combined – Naturalmente can substantiate its manufacture with biodynamic , organic and sustainable cultivation of all its ingredients.

Naturalmente offer a wide range of products for the spa and client giving you the opportunity to choose from a whole host of product lines including the Naturalmente main line shampoos and Conditioners, the Naturalmente Flowers shampoos which are enriched with colour pigments to enhance hair colour, the Naturalmente Elements shampoos which address specific hair and scalp concerns, and the Naturalmente styling products to style, volumise, hold, nourish and condition your clients finished look.

Coming in 2014 – the Breathe range – the complete SPA experience of body treatments.

For further information on the UK’s newest biodynamic and organic hair care brand, please visit http://www.naturalmenteuk.co.uk/ or come and talk to the team at https://twitter.com/NaturalmenteUK

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The biodynamic and organic haircare brand now available in the UK

Set your spa apart from all the rest with

Coming in 2014

– the Breathe range – the complete SPA experience of body treatments.

http://www.gentlebeauty.co.uk/ 0203 072 1000 https://twitter.com/NaturalmenteUK

Brought to you courtesy of our sister company

www.checkaprofessional.com

0808 901 9042

Find out about the unique advantages Checkaprofessional membership could provide for your online marketing.

The Checkaprofessional website will give instant access to hair and beauty professionals who have agreed to be vetted by us and continuously monitored by their clients who can post feedback on the site. It will provide a FREE one-stop shop to finding the right professional for a client`s particular needs.

Today, clients are looking for an informed choice when choosing a therapist and Checkaprofessional`s new online service is providing just that.

THE ONLINE MARKETING REVOLUTION FOR HAIR AND BEAUTY THERAPISTS!

Checkaprofessional announce BABTAC as official beauty partner Checkaprofessional and BABTAC have announced a professional partnership that will combine their membership checking criteria and Checkaprofessional.com, sister company of established website Checkatrade. com help members of the public find recommended tradespeople or service providers. The company, which has rigorous criteria including checks of personal identification, trading information, insurance cover and customer and supplier references, has recently added beauty services to their growing remit. They will be using BABTAC to provide expertise and advice on therapists’ qualifications and training, and BABTAC will work with Checkaprofeesional.com to reach the consumers with a more informed independent safe choice. BABTAC members will also be listed on the website as qualified, verified therapists and will have the option to upgrade to a full listing at a discounted price.

It is hoped that the partnership will help drive awareness of safe, reputable suppliers within the industry, and will also highlight credible and trustworthy professionals in a saturated marketplace. The service is optional and will not take the form of a register, but instead, will work to raise awareness of reputable professionals by promoting them directly, allowing members of the public to add their own feedback too.

Lisa Beale, Head of Checkaprofessional says “When we started looking for a partner, it was important that they were established and informed, with a good understanding of the industry.

Having been established so long, BABTAC is the ideal partner and we are really excited to be working with them!”

Kelly Ramsay, Marketing Manager, BABTAC says “For a while now we have been communicating with consumers and putting our head above the parapet on key issues, to help ensure members of the public choose reputable therapists to visit.

Combining checks which look at both the training of the therapist and the quality of their work can only serve to provide an impartial database which the public can use and which will help educate them on the importance of choosing someone qualified. This partnership with Checkaprofessional is key for us to promote our members and we are really excited to be working with them.”

Members interested in finding out more about the partnership should visit the members’ area of www.babtac.com https://twitter.com/BABTAC https://www.facebook.com/BABTACofficial?fref=ts

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In each issue of Modern Spa Magazine we will be showcasing some of the UK‘s most successful day spa businesses. We start with Gentlemen’s Tonic, a unique establishment in the heart of Mayfair. Opened in 2004, Gentlemen’s Tonic is a combination of old-fashioned barber shop and health spa that is dedicated exclusively to the needs of men.

The Gentlemen’s Tonic brand is set to expand further in the next few months having already opened three other successful day spas in London’s St Pancras Renaissance Hotel, The Atlantis Hotel on The Palm, Dubai, and The Landmark in Hong Kong.

Here, we speak to its founder Olivier Bonnefoy and discover how he has launched and maintained such a successful brand.

1. What was the thought process behind opening your first spa?

Working in the City, I wanted to create a high-end classic gentlemen’s club like environment which appealed to the heterosexual man, with wellbeing services offering some respite and tonic to their stressful careers. The name I chose for the brand reflects this. From the start I had plans to open more than one spa in key financial cities around the world.

2. What was your inspiration behind the design?

I was born in Paris, went to school in New York and have travelled extensively worldwide on business. I have taken inspiration from all corners of the globe to create a classic but modern concept which appeals to most men whatever their nationality or background and can stand the test of time.

I wanted to create a classically stylish but warm and welcoming environment which catered to men’s tastes; neutral tones and leather furnishings combined with high tech facilities such as personal TVs, the most comfortable Belmont barber chairs and personal space. This has extended to the names we use for our treatment packages taken from inspirational gentlemen such as explorers, and other key figures from the past.

3. Did it take a long time to grow the business or was success achieved relatively quickly?

By bringing a new concept in men’s grooming to the market, I believe it made it easier for us to create a successful business quite quickly. A proactive marketing campaign helped us to attract a lot of attention, not just from customers but from potential brand partners too. However, I’ve always had a long term strategy for the brand, so building and sustaining this over years has been more important.

4. How have attitudes to men’s grooming changed over recent years?

When we started Gentlemen’s Tonic, male grooming was already on the rise but over the last nine years, many of the stigmas and social barriers have been eliminated and it has become much more acceptable for men to take an interest in how they look and feel, and to share this with their friends and colleagues. We do, however, still receive a lot of bookings from ladies on behalf of their men. Men’s grooming is a relatively fledgling industry compared to women’s beauty but it has a very loyal following and is growing steadily and strongly. We’ve found that once men are introduced to a treatment or product, they are very loyal and more likely to repurchase.

Day Spa Of The Month 5. Which treatments are proving most popular with men at the moment?

Wet shaves and massage remain popular choices, but over the last couple of years we have seen increased demand for anti-ageing facial treatments which give immediate results. In response to this demand, we have recently introduced The Anti-Ageing Facial which uses a unique protein enzyme to stimulate cell metabolism, leaving skin looking brighter and younger.

Hair removal services have also risen in popularity, which we believe is partly due to the rise of certain sports such as cycling, and influence from men in the public eye.

6. Are there any treatments that are secretly popular, but which men may not admit to having?

There are the normal waxing services which, whether you are male or female, you might not want to tell your friends about, but we also have a growing number of customers wanting eyelash tints and subtle blending of grey hairs. For the latter we’ve introduced a ‘camo colour’ service which colours away grey hair but in a very natural, blended way.

7. Do you notice a difference in the attitudes towards grooming between men in the UK and Hong Kong?

Yes, there is a difference in attitudes as a result of culture and atmospheric conditions. In as far as culture is concerned, men in Hong Kong prefer facials to body treatments, and specifically facials that help to brighten the skin. Unlike men in Europe, they’re less prone to want body treatments.

Hong Kong can experience high levels of humidity, and the city has a good deal of pollution, so men are also wanting facial treatments to combat those elements.

8. Have you always used your own product range?

When we opened Gentlemen’s Tonic, we had a large retail range comprising many different grooming brands. We thought choice would be what our customers wanted but we found this was confusing and against our ethos of making grooming simple for men. We also found that no one range delivered what we wanted, particularly when it came to a global audience, so we set about developing our own retail line using natural ingredients and a scent which specifically appealed to men. From this, our Babassu & Bergamot line was developed and year on year we have introduced new products to the range.

For 2014 we are very excited to be launching our own professional range and will be looking at like-minded spas and salons to partner with who are keen to grow their male clientele. The initial professional range will comprise of four facials as well as a body scrub treatment, and we’ve already registered a great deal of interest on this launch due to it being one of the few dedicated men’s ranges offering professional spa treatments with a corresponding retail line.

9. Do you have any plans to open more spas?

We are currently opening new spas in India, Russia and Doha. Our aim is to be a truly international brand which caters for gentlemen wherever they may be. Many of our clients travel extensively, so having the reassurance of a Gentlemen’s Tonic in key business locations has been a major factor in our roll out strategy.

10. What are your hopes for 2014?

Further strengthening of the brand on a global basis. Our London Mayfair headquarters plays a major part in giving English substance and style to our international locations and customers.

2014 will be an exciting and busy year for the brand with new locations, the launch of our first fragrance range and the introduction of our professional line. We are investing heavily in this roll-out and see the market conditions as prime for even greater success than we have already achieved. www.gentlemenstonic.com

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DECEMBER 2013

Conversation Starters Preparing to party with Izzy Jaffer With Christmas nearly upon us, sharing your advice on how to prepare for the party season is the perfect way to break the ice with your customer.

In this issue, beauty expert Izzy Jaffer recommends products and treatments to get your clients looking their best. Owner of the exclusive Institute de beauté salon in Esher, Surrey, Izzy has 20 years’ experience within the beauty industry, 16 of which have been spent running and developing her successful business.

GET IN SHAPE

STAY HYDRATED

“There is no substitute for a good exercise regime and a healthy diet but sometimes we need a little extra. For this, I recommend the Med Contour treatment which instantly sculpts the body with no pain and no downtime.” http://www.med-contour.co.uk/

“Staying hydrated can be harder in winter when we are less likely to feel thirsty, but it is essential when maintaining moisture levels inside and out. Juicing once a day in the morning will get essential nutrients into your system, helping the body to eliminate toxins.”

FINISHING TOUCHES

GOLDEN GLOW

“Christmas is a time to really experiment with nail colour and gel manicures are big news this season. Our current favourite is the Jessica Geleration Manicure which comes in an array of fantastic colours, and will last for up to three weeks.”

“A nice overall glow is the perfect finish to your Christmas beauty prep and will leave you feeling amazing. Be sure to buff away any dry skin before your appointment to make the most out of your new glow.”

http://www.gerrardinternational.com/

FACE FACTS “Facials are an amazing way to get your skin looking great in no time and can be tailored to your individual needs. We love the Skinbreeze Rejuvenation treatment in the salon. This multifunction treatment system uses different levels of abrasion to target specific skin concerns including anti-ageing, skin brightening and wrinkle reduction.” http://www.skinbreeze.co.uk/

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When Christmas is over and we’re well into the New Year, advise your customers on how to adapt their regime to care for their tired winter skin…

CLEANSERS

MOISTURISER

Opt more for mild foaming cleansers and milk cleansers in the winter months. The fluctuating temperatures from hot to cold increase cell turnover, so promoting cell renewal and removing build-up of dead skin cells through exfoliation is essential.

It’s good to swap to an oil-based moisturiser rather than a water-based one. Oil products create a protective barrier which will lock in moisture. Oils can penetrate deeper into the skin so are ideal for giving skin added hydration.

VITAMINS

MORNING AFTER REMEDIES

Taking Vitamin D in supplement form can reduce the chances of getting a cold or flu. The colder season can bring a lot of skin drying and free radical damage, which can be irritating to your skin. I recommend using a rich moisturiser which contains super hydrating and antiinflammatory ingredients.

Sleep loss can lead to lacklustre skin, fine lines and dark circles under our eyes due to the body’s release of the stress hormone cortisol, which can break down skin collagen. It also causes the body to release too little of the human growth hormone that we require as we age to increase muscle mass and thicken the skin and this hormone is vital as it helps tissue repair. Of course, nothing will compare to a good night’s sleep but when it’s not always possible, my favourite rescue remedies are:

GLAMGLOW “Glamglow brightens, tightens, reduces dark circles and minimises pores, absorbing impurities. It’s a great mask that delivers results, whatever your skin type.” http://www.glamglowmud.co.uk/glamglow/

LA PRAIRIE EYES WHITE CAVIAR ILLUMINATING “This is ultra-hydrating and helps enhance brightness and firmness whilst smoothing skin. Skin-supporting peptides give nourishment whilst rare caviar extracts firm and reinforce the delicate skin around eyes.” http://www.laprairie.com/lp/en_uk/main.html

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Treat your clients to the finest gift sets in time for this Christmas. Modern Spa Magazine has chosen some of the best retailing opportunities which will give your spa that extra special festive feeling.

FOR HER The Luxury Collection from Espa

RRP £65.00 Soft, supple and stylish, this chocolate brown nappa leather wash bag with its striking fuschia pink interior is a chic addition to any travel check list and features a selection of ESPA essentials.

Contains: Hydrating Cleansing Milk 200ml, Hydrating Floral Spafresh 200ml, 24 Hour Replenishing Moisturiser 15ml, Smooth and Firm Body Butter 100ml www.espaskincare.com https://twitter.com/ESPAskincare https://www.facebook.com/ESPAskincare?fref=ts

The Gift Sexy Christmas Gift from GLAMGLOW

RRP £49.99 Beautifully packaged in a clever ‘his or hers’ reversible colour changing cube, this origami gift allows you to choose between pink or blue outer packaging. Gift Sexy contains both award winning mud masks from GLAMGLOW, YOUTHMUD and SUPERMUD – two divine facial treatments that contain the highest quality ingredients to give exceptional results. Combine the two for an unforgettable facial, using YOUTHMUD first for a deep exfoliation and SUPERMUD to draw impurities out. http://www.glamglowmud.co.uk/glamglow/ https://twitter.com/GLAMGLOW_UK https://www.facebook.com/GLAMGLOWUK?fref=ts

Christmas Goodies from Fake Bake

RRP £29.50 Fake Bake’s success with celebrities, beauty editors, therapists and the general public can be largely attributed to their wide selection of award-winning professional and retail products which boast entirely naturally derived ingredients, with unique performance indicators, and are free from artificial ingredients and paraben. Your clients could leave your spa with the Fake Bake 60 Minutes self-tan with compact bronzer and bronzing brush, knowing that they are going to have the festive glow in the lead up to Christmas. http://www.fakebake.co.uk/index.html https://twitter.com/fakebakeunited https://www.facebook.com/pages/FakeBake/184146670694?fref=ts

F

CHRISTMAS SPA BOUTIQUE Luxury Christmas Trio from XEN-TAN

RRP £34.99 Xen-Tan’s luxury head-to-toe tanning Christmas trio collections contain everything your clients will need to achieve the perfect headturning glow that is streak free and long-lasting. The limited edition gift sets make gorgeous presents or stocking fillers for any fake tan beginner or beauty junkie, beautifully presented in a Xen-Tan cosmetics bag. Each set comes with the perfect tanning companions – peppermint body scrub to prepare and maintain the skin and maintain the tan, and a luxury tanning mitt to ensure a smooth and professional salon finish every time. http://www.xen-tan.co.uk/ https://www.facebook.com/XenTanUK?fref=ts https://twitter.com/XenTan_UK

FOR HIM

ESPA’s Smooth Encounter

RRP £42.00 Tailored for men’s specific skin care and lifestyle needs, this collection of gifts works to deliver stronger, healthier and smoother skin naturally. For men of all ages, this gift includes the daily skin care essentials for the face and body in a useful travel bag.

Contains: Dual Action Shave Mud 70ml, Energising Shower Gel 70ml, The Hydrator 35ml, ESPA Men’s Wash Bag www.espaskincare.com https://twitter.com/ESPAskincare https://www.facebook.com/ESPAskincare?fref=ts

Grooming Essentials by Leighton Denny Expert Nails

RRP £14.50 We all know that hands and nails are the biggest giveaway to poor grooming – rough cuticles and bitten nails just aren’t a good look and will let down the most well put together outfit. To ensure that there really is no excuse for poor nail care, Leighton Denny Expert Nails introduces Grooming Essentials – ideal for men and women and the perfect addition to any man-bag, handbag or stocking. http://www.leightondennyexpertnails.com/ https://www.facebook.com/LDExpertNails?fref=ts https://twitter.com/LeightonDennyEN

Modern Spa Loves.

The Winter Spice Aromatic Candle by ESPA 2.25kg RRP £150.00 In beautiful frosted glass, this hand poured candle creates a warm and inviting atmosphere infused with a spicy blend of sweet orange, clove and cinnamon. It’s evocative, rich and perfect for unwinding over Christmas. www.espaskincare.com https://twitter.com/ESPAskincare https://www.facebook.com/ESPAskincare?fref=ts

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