Modern Spa December 2014

WWW.MODERN-SPA.COM

Winter Wonderland Scandinave Spa, Whistler The Big 2015 Trends – New TCM – 50 Shades Spa Style

DECEMBER 2014

A D D E D G Y S O P H I S T I C AT I O N W I T H G W E N - I N S P I R E D C O L O U R S F O R T H E H O L I D AY S!

CLASSICS*

NAIL EFFECTS*

FROM LEFT TO RIGHT:

FROM LEFT TO RIGHT:

Just BeClaus Kiss Me - or Elf! I Carol About You Christmas Gone Plaid In a Holidaze Love is Hot and Coal

Rollin’ in Cashmere Unfrost My Heart I’ll Tinsel You In** Snow Globetrotter** Comet in the Sky** So Elegant**

Gwen is wearing Cinnamon Sweet

**glitters shown painted over Alpine Snow #GwenForOPI

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*Available in GelColor by oPI for a limited time.

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REDS FROM LEFT TO RIGHT:

Fashion a Bow Cinnamon Sweet What’s Your Point-settia?

Red Fingers & Mistletoes First Class Desires Sleigh Parking Only

DON’T SPEAK

18K GOLD TOP COAT Gold leaf flakes dusted with iridescent glitter speak volumes of sophistication.

THE GLOBAL SALON BRAND

Call 01923 240010 or visit www.opiuk.com

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W E ’ R E NO T J US T E X PERT S AT BROWS

NOW AVA I L A BLE TO R E TA I L I N YOU R S A L ON Stock the capsule collection of 76 brow, eye, skin and lip essentials. Contact us to arrange your personal Salon Team visit today.

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INTRODUCTION

Welcome to the December issue of

S

exy sells. Back in the 70s a fragrance called Jovan Musk Oil, was promoted with sexual connotations and sales grew from £1 million to a whopping £50 million. Fast forward to now and think about the Fifty Shades of Grey phenomena; it set the record as the fastest selling paperback of all time, has sold over 100 million copies and been translated into 52 languages, oooh la la. So when we look at it, it does make sense to sneak a little sexiness into our spa industry too. Turn to page 57 where we have a peepshow of the latest launch from OPI – their Fifty Shades of Grey, The Collection, along with other naughty and nice tempting treats. On page 67, we act as cupid and offer suggestions on how to romance clients with some sweet endings and ideas to introduce into your existing menus – from tempting chocolates to Pukka ‘Love’ Tea – you will literally fall head over heels with this stuff!

On page 21, we look into the future and talk to six brands on their newest

advances, latest technologies and what their action plans are for 2015.

While page 30 celebrates the Chinese New Year, (happening on Feb 19th 2015), and the brands that are influenced by the use of Traditional Chinese Medicine (TCM). It can easily be adapted into our modern world and more importantly into your spas now.

We at Modern Spa HQ are celebrating too – we’ve reached a milestone – 12 glossy issues so...

Happy 1st Birthday to us! We received lots of anniversary greetings – and a few are showcased on page 13. So I, along with the Modern Spa staffers would like to take this opportunity to thank all the brands, industry insiders and the influencer’s who have tirelessly contributed to the pages – making it a truly inspirational, thought provoking and fun read. Cue… round of applause to you all.

Lastly I would like to wish season’s greetings to all and looking forward to pampering prosperity for 2015 and beyond!

What we’ve been up to this month…

Sarah Trying the Elemis BIOTEC Facial. Yep, that is my sun damage showing. On the brightside I did leave with a flawless complexion thanks to the effects of the high-tech machine and a brilliant therapist.

SPA LIFE – Some of the winners of The Good Spa Awards...

Kerry Fenton-Kent Group Spa Manager, Donna McKee Aqua Sana (Woburn Forest) Manager and Sue Goddard Group Leisure Manager.

Sarah Joan Ross Editor-at-large

DECEMBER 2014 | WWW.MODERN-SPA.COM | 5

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CONTENTS

41 Editor Sarah Ross – sarahr@cimltd.co.uk Publication Manager Lee Shearer – lee@modern-spa.com 01795 509102

15

Spa & Beauty Bulletin The latest launches and need-toknow news

21

The Big Trends for 2015

30

The new TCM Chinese inspired treatments and products

34

Good Spa Guide Awards

39

The Ultimate Spa Guide

57

Treatment Focus Sexy sells! How to amp up your treatment menu

58

Editor Approved Tested and Vetted Products

Sales Manager Jen Shearer – jen@cimltd.co.uk 01795 509102 Studio Manager Paula Smith – paula@cimltd.co.uk Design and Production Grant Waters – grant@cimltd.co.uk James Taylor – james@cimltd.co.uk 01795 509108 Credit Facilities Manager Susan Cooter – creditcontrol@cimltd.co.uk 01795 509103

67

Spa Boutique St Valentine’s Day Ideas

69

Product Directory

70

My Life…

Designer for Simon Jersey

67

Chief Executive John Denning – jdenning@cimltd.co.uk No part of this magazine may be reproduced or stored in a retrieval system or transmitted in any form – electronic, mechanical or physical – without express prior permission and written consent of the publisher. Contributions are invited and when not accepted will be returned only if accompanied by a fully stamped and addressed envelope. Manuscripts should be typewritten.

No responsibility can be taken for drawings, photographs or literary contributions during transmission or in the editor’s hands. In the absence of an agreement the copyright of all contributions, literary, photographic or artistic, belongs to CIM Online Limited. The Publisher accepts no responsibility in respect of advertisements appearing in the magazine and the opinions expressed in editorial material or otherwise do not necessarily represent the views of the Publisher. The Publisher cannot accept liability for any loss arising from the late appearance or non publication of any advertisement. Information about products and services featured within the editorial content does not imply an endorsement by Modern Spa magazine. © 2014. CIM Online Limited, The Goods Shed, Jubilee Way, Whitstable Road, Faversham, Kent ME13 8GD.

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Untitled-1 1

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TIMEXPERT C+ Refreshes Dull & Devitalised Skin

TIMEXPERT SRNS Advanced Regeneration System

TIMEXPERT LIFT Lifts & Firms Skin Lacking Volume

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Prevents Early Signs of Ageing

TIMEXPERT WHITE

Reduces Darkspots & Pigmentation

A N T I - AG E I N G E V O LV E D

stand out and offer something truly unique

1ST ANNIVERSARY

HAPPY BIRTHDAY MODERN SPA! Please join us in celebrating our first year…

“Happy 1st Birthday Modern Spa Magazine!”

Azur PR specialists in Luxury & Beauty PR & marketing “Leonor Greyl would love to wish Modern Spa Magazine a great 1st birthday. We’re thrilled to be part of this successful and well written magazine specifically for the beauty industry.”

“We would like to wish a very Happy Birthday” From the VULSINI Team “Happy Birthday Modern Spa!” From Mandara Spa “Congratulations on your first birthday, here’s to another fabulous year!”

From all at Elemis xxx

“Happy birthday to a wonderful Magazine!”

From all at Ashley Cahill “Modern Spa is, without a doubt, a stunning magazine! They have really graced the industry as an elite and credible source in their first year.

The features and recommendations are always current, valuable and guaranteed to be delivered with a touch of sparkle by their fab team! A strongly recommended read by all here at Salon Tracker…”

“Happy 1st Birthday Modern Spa Magazine! Wishing you many more to come.”

Love from Krishna and the team at Monty PR x “Happy Birthday to Modern Spa.” From all at International Institute for Anti-Ageing

“Happy Birthday Modern Spa from all of the team at Easydry – Don’t think of it as getting older, think of it as becoming a classic.”

“Happy 1st Birthday Modern Spa!” From Natalie Roche Ltd “Happy Birthday Modern Spa. Here’s to another great year!”

From Hilton London “Wishing you a very Happy First Birthday Modern Spa, with many more to come.”

Best wishes, the team at Salon Evolution “Happy Birthday Modern Spa! Here’s to many more years of wonderful beauty-related, online content.”

With love from HD Brows

“Happy Birthday Spa Magazine, we all love Spa Mag at Krystal!”

DECEMBER 2014 | WWW.MODERN-SPA.COM | 13

2nd A4 PHYTO ADVERT_Layout 1 20/11/2014 17:42 Page 1

Energetic Skincare

A new, cutting edge yet wholly natural, non-invasive skincare concept for your spa An East meets West skincare system for face, body, hair and scalp based on the 5 elements of Traditional Chinese Medicine: Wood, Fire, Earth, Metal, Water.

BOIS - WOOD HOLZ - MADERA

FEU - FIRE FEUER - FUEGO

TERRE - EARTH ERDE - TIERRA

MÉTAL - METAL METALL - METAL

EAU - WATER WASSER - AGUA

Combines principles of TCM and Ayurvedic wisdom with high-tech science - innovative natural, active ingredients of proven efficacy and state of the art therapy machines ●

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Superb retail ranges, wide range of professional face, body, hair and scalp treatments, attractive margins Products made in our own Swiss laboratory with a 35 year pedigree of R&D Start-up packages tailored for your spa and client profile, with opportunity for your own concept design and signature treatments Full product, treatment, customer care, and business development training and support for therapists and staff at all levels Owned and run in the UK by a beauty professional with 25-year industry experience with friendly, caring UK support team

Harness the power of natural, energetic skincare ●

●

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Natural ingredients such as clay, algae, plankton, trace minerals, Swiss mountain water and essential oils of the highest quality Exceptional skincare products with vital renewing, replenishing, and energy balancing properties Organic certified product lines and the award winning anti-ageing ‘Ageless’ range Specially designed energetic treatments for face, body, hair and scalp that work with reflex zones, meridians, acupuncture points and chakras Opportunity to offer changing treatment menu in line with TCM energetic seasons Manual massage, state of the art lymphatic drainage and light therapy equipment, contouring and slimming treatments, non-invasive face lifting

PHYTO5 can be found in hotels and spas around the world – be one of the first to offer this unique range in the UK. Contact us for more information or to book a personal visit and experience one of our unique treatments for yourself.

Find out more at www.phyto5.co.uk T: 0800 206 1263 E: info@phyto5.co.uk Twitter: @phyto5uk Facebook: /phyto5uk

BEAUTY & SPA BULLETIN

SPA BULLETIN The latest product news, views and launches

Arch Angels HD Brows are renowned for creating the ultimate in well-groomed, high-definition eyebrows, and has consistently led the way in pioneering treatments and products that have made it the brand of choice for professionals and celebrities alike. Those looking to join the brow revolution can enjoy a range of educational opportunities to take their skill set to the next level for minimal outlay. For more information log onto www.hdbrows.com

The Greenest Of Them All New brand on the UK beauty block is hair products

by O’right and are made in the world’s first carbon neutral cosmetics plant – which also doubles as a nature park for locals and uses 100 per cent clean energy. It is so green – it doesn’t even hire smokers.

O’right packaging is 100 per cent biodegradable, is free from environmental hormones, sulfates, phthalates, thickeners (DEA) parabens, ethylene oxide (EO), formaldehyde and colourant. It’s the only hair care product that yields a negative carbon footprint. The product itself is as natural as it can be (min of 95 per cent natural ingredients). The range is available at Harvey Nichols, selected salons and online. www.o-right.co.uk DECEMBER 2014 | WWW.MODERN-SPA.COM | 15

BEAUTY & SPA BULLETIN

Butter Up The new Mandara Spa Beauty Butters is a range of body care products that contain a trio of butters – including shea, cocoa and mango to pamper and nourish dry skin. Whilst the fragrance notes of lime, ylang ylang and coconut transports clients to an olfactory island paradise. www.mandaraspa.com

New Concept Salon Celebrated hair guru Josh Wood has expanded the empire to E2, London, where he has just launched a new concept – Cheeky Hair by Josh Wood in Barber&Parlour – a brilliant space where they offer primping and preening in cool surroundings all for a brilliant price point. For inspiration, take a look at www.urcheeky.com

Eye Spy Murad has just launched the Instant Radiance Eye Cream. Clinically proven to minimise dark circles by 30 per cent in 15 minutes and by 48 per cent with continued use, while also smoothing the skin by up to 48 per cent in one application. Plus it can be applied on the lids and under the eyes – so really gets to the root of your eye concerns. www.murad.co.uk

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01925 632181 sales@blackmagictan.co.uk www.blackmagictan.co.uk

TAKE MORE BOOKINGS IN 2015

JOIN EUROPE'S LEADING ONLINE AND MOBILE BOOKING PLATFORM FOR SPA AND BEAUTY Over 20 million people a year use Wahanda to book treatments and spa days, with 80% booking a specific date using our real-time availability system. Partner with us to:

Find more customers Build awareness of your spa Fill your quiet times Manage your existing clients Generate more revenue Wahanda provides everything you need to promote your spa, sell your services and take bookings 24/7.

Make 2015 your most successful year yet and sign up to Wahanda for free at wahanda.com/business or email join@wahanda.com.

WHAT’S NEW

THE BIG TRENDS 2015 We talk to the most influential brands on what is shaping their business for 2015

THE NEW ELEMIS by Noella Gabriel, Director of Product & Treatment Development What types of treatments and ingredients will be on trend for 2015?

ELEMIS are pushing the boundaries with the launch of the BIOTEC homecare in 2015 – scientifically proven to increase cellular energy.

Powered by a patent-pending BIOENERGY complex of encapsulated zinc and copper, with a trio of acids – succinic, ferulic and lactic acid, this dynamic complex creates a special catalyst that boosts cell energy for an improved skin function. Good skin function, at the heart of all Elemis development, is vital for repair, replenishment and protection, leaving the skin in optimum condition for visible skin health and vitality.

Elemis White Brightening system launches in 2015, designed to address the growing demand for a brighter, more even and luminous complexion.

Dark spots, age spots and excess pigmentation can cause skin to look dull, uneven and aged, and is a top skin concern for clients across the globe.

Look out for melanin inhibitors such as daisy and bio-mimetic peptides which act on multiple pathways of melanin formation, and encapsulated vitamin C and sophora extracts that significantly lighten problem areas. The Elemis White Brightening system includes a complete homecare product range, plus two exceptional new spa facials in our hands-on and BIOTEC menus.

The House of ELEMIS will re-open its doors in the summer 2015, and to celebrate the 25-year journey, ELEMIS will bring with it, decadence and performance in skin and body treatments.

What will clients demand in 2015?

Are we still going to see the

bespoke trend and express trends?

Yes they are here to stay, because of economy of money and time. The client will always be looking for maximum results in minimum time. ELEMIS do not offer express treatments. Instead we offer a bespoke/signature treatments.

The client is looking for her prescribed homecare package that has been designed for her specific skin needs.

Are there any anti-age / skin breakthroughs, new techniques or old techniques that will be popular again?

The market is all about newness and we need to excite our existing clients and engage with a new one. It is important that we re-educate our clients about the importance of good skin function and how we can boost cellular communication and energy for our skin to work at its peak.

DECEMBER 2014 | WWW.MODERN-SPA.COM | 21

BIG TRENDS / ADVERTORIAL

Salon Evolution by Steven Gunnip, Director NEW TECHNOLOGY UV Skin Scanners are fantastic tools for beauty salons to help assist their clients in achieving and maintaining younger, healthier looking skin. The scanner uses a special ultraviolet filter to reveal all of the underlying damage in a painless procedure that then shows the client, via a photographic image, how their skin looks and the damage that has been caused. Beauty therapists can then tailor a client’s treatment around it, building customised solutions from their specific retail ranges that are tailored to their concerns, making it a great selling and retailing tool. ‘Low Profile’ selling techniques concentrate on words painting a mental picture the client can relate to in order to generate sales. These scanners deliver this mental imagery without spending hours training the therapists to do so. The scanners are a tool we encourage all of our beauty clients to use; it’s about educating the client and finding out what their individual problems/needs are and translating professionalism and knowledge to solve these issues.

RELIABLE BOOKING SYSTEMS At Salon Evolution we work with a whole host of different salons. One technological breakthrough that I think works brilliantly for salons and spas looking to migrate from a paper booking service without incurring the financial investment of a booking software system, is the free online salon and spa scheduling software programme, SalonLite. This is an online, cloud based appointment scheduling system that is simple to use and set up and allows users in both the hair and beauty industries to monitor all aspects of the system, while allowing reminder mobile text messages or emails to be sent to clients, limiting no-shows and helping build a loyal client base.

This is great for salons

that don’t have a huge amount of money to invest, but that are looking to take their businesses to the next level and we recommend this to lots of our clients to help them evolve and analyse their business effectively.

INTERIOR ACCESSORIES A big trend that has been growing through out 2014 and I believe will boom in 2015 is the Pedicure Spa Chair market. The products are more affordable then ever now for high quality pedicure chair items with built in back & neck massage, seat vibrations and whirlpool jets and LED lights in the basin. In the past these chairs would of cost over £3000 plus but now chairs start from as low as £1000. The pedicure chairs bring a unique feature to a spa or salon by allowing the chair to give your client a massage while they have their feet soaked. This allows your therapists to be elsewhere working, while the chair is effectively delivering the preparation work for the pedicure. Some chairs have MP3 and Ipod docks and various styles of base and massage functions, the ranges are growing and new styles are being launched like the PJS-Lifepod and PJS-CALM. Also, the chairs will have built in android or I-pad systems so clients can access the internet or the salons/spas intranet, and they can then have the tablets pre-loaded and set with offers that are currently running in the spa or the hotel chain. www.pedicurespachairs.co.uk and www.beautydealsdirect.co.uk

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The New Scents Awaken your senses and enjoy a luxurious cleanse with the latest products from Silk Oil Of Morocco.

The intensely hydrating properties of Cold Pressed Certified Organic Argan Oil combined with a beaultiful blend of essential oils is forms a natural platform to begin.

The tantalising exotic aromas and revitalising values of the Silk Oil Of Morocco Bodywash leaves the skin perfectly moisturised, nourished and soft Silk Oil Of Morocco Body Cream is the perfect partner. Formulated with Macademia Oil, Aloe vera and Shea Butter and Cold Pressed Certified Organic Argan Oil. The Body cream is easily absorbed and helps to moisturise and hydrate dry skin. Available in four flavours, Moroccan Rose, Orange and Grapefruit,Patchouli, Geranium and Ylang Ylang and Coconut and Lime.

Silk Oil Of Morocco Bodycare range, an automatic Spa choice. www.silkoilofmorocco.co.uk

BIG TRENDS / ADVERTORIAL

PIONEERS OF PERFECTION by Hi Brow and Lash Perfect

A

s recognised leaders in professional eyelash extensions, Lash Perfect together with their brands Lash Perfect Express, Hi Brow Professional and Brow Perfect are the leading choice for renowned spas to offer their clients the very best lash and brow treatments.

Pick up any magazine and you’ll see a flawless set of eyelash extensions on almost every celebrity. Clients are influenced by celebrities to some extent but aren’t fully convinced until they see how they can enhance their own eyes with longer and fuller lashes. Eyelash extensions look and feel totally natural but provide a flawless, hassle-free look without the use of mascara.

Lash Perfect Express and Brow Perfect are currently thriving in the spa market due to their extremely profitable nature. A full set of express lashes takes 20-30 minutes, which means a therapist can do up to three treatments per hour.

Likewise, the Brow Perfect treatment takes 15-60 minutes, giving spas an opportunity to generate more revenue in less time.

For clients who have plenty of time and want some additional luxury, Lash Perfect semipermanent eyelash extensions are the premium lash treatment. Lash Perfect remains the market-leading brand of professional eyelash extensions in the UK and can be found in world famous spas such as Canyon Ranch on the Queen Mary 2 and other cruise ships, the 7 star Burj Al Arab in Dubai and Ragdale Hall in the UK starting in 2015.

Lash Perfect boasts an international presence in over 30 countries, and as the demand for eyelash extensions

and brow treatments continue to grow, the company’s international network of distributors inevitably will too. Spa Manager of Whittlebury Hall, Lindsey Gales, explains, “Adding Lash Perfect to our treatment menu has proved to be incredibly rewarding. After spending months researching different lash brands, Lash Perfect’s uncompromising quality with unparalleled standards matched ours to a tee, and it was then I knew they were perfect for us.”

Hi Brow Professional combines all the essential eyebrow techniques such as tinting, waxing, threading and styling into a multifaceted treatment.

All products are attractively branded and fit perfectly into a workstation that provides a convenient and professional base to work.

Both Lash Perfect and Hi Brow benefit from a range of retail products that are smartly branded and stylishly packaged. The high quality products are ideal for clients who want to maintain their lashes

and brows in between appointments, therefore creating an additional revenue stream.

The Eyelash Design Company’s unparalleled reputation for quality products and world class training makes them a firm favourite among new and existing lash technicians. For more information on how lash and brow treatments can profit your spa, please visit www.lashperfect.co.uk

DECEMBER 2014 | WWW.MODERN-SPA.COM | 23

BIG TRENDS / ADVERTORIAL

THE NEW ECO-LUX Skincare by Mel Millis

M

el Millis Phytonutri Skincare line launched in early 2014 and having celebrated not one but two prestigious beauty awards this Summer for both our Phytonutri Rosehip & Pomegranate Serum and our Phytonutri Neroli & Baobab Face Oil, we feel our passion for nature and its science and producing a skincare line that works in harmony with your body to provide a pure experience for the senses and the skin shatters the boundary between natural and luxury.

Designed to garden your body with a highly effective blend of phytonutrients obtained from plants, which are the supreme rejuvenating, repairing and detoxifying agents provided to us by Mother Nature, all extracted using a certified organic and patented extraction process performed in advanced lab conditions which ensures every part of the constituent of the plant is obtained.

We painstakingly select every ingredient

for its exceptional proven benefits and not just for its organic status. This ensures our phytonutri skincare delivers effective long lasting, uncompromising results, whilst still maintaining its natural and organic status. With more people becoming aware of what they put on their body and requesting natural and organic treatments we only see the demand within the spa industry growing. Offering a natural and organic treatment into a spa can often be a way of increasing revenue and customer footfall by discovering a whole new client base. A tailor made package that enables both smaller and larger spa’s introduce an eco-lux, UK made, natural and organic brand with wellbeing at its core into their spa is one of the things we have been working hard this year to achieve and our sights are now firmly set on completing this in 2015.

Continuing with the plant alchemy that

24 | WWW.MODERN-SPA.COM | DECEMBER 2014

allows us to deliver the purest and most potent phytonutrients available into our skincare, that recreates the synergy of the whole plant for proven long lasting results, we have recently launched our Phytonutri Qi Skincare Essential line, containing the Plankton Skin Remedy, an exquisite powder to paste cleanser used to restore brightness, whilst actively reducing the appearance of fine lines and wrinkles, the Energising MM Face Peel, designed to be used once a week to boost collagen levels, the Enriching Sea Plant Jelly, containing hyaluronic acid to hydrate and rebalance the skins delicate micro flora and the Enhancing arctic Essence, with its optimally balanced ratio of amino acid peptides to smooth, freshen and plump the skin, all formulated to restore your inner and outer beauty the natural way. www.melmillis.co.uk, www.lovelula. com and www.moncornerb.com

BIG TRENDS / ADVERTORIAL

MED CONTOUR DUAL – the new ultrasound by general projects

M

ed Contour Dual is a revolutionary non-surgical, non-invasive cavitational ultrasound machine specialising in fat reduction and fat loss.

Med Contour Dual features its own patented FDA approved dual hand piece helping focus treatments better and leaving surrounding structures (i.e. skin, blood vessels, nerves and connective tissue) undamaged. Med Contour Dual also has its own built in lymphatic drainage system helping the body to remove toxins, excess fluids and waste from the body.

We are proud to introduce Med Contour Dual, the efficient, safe and easy to use ultrasound system. Thanks to the Med Contour Dual dual treatment, we have set a new standard in the field of Body Contour Dualing and today this means the end to the most obstinate fat pads without the need for surgical intervention!

Applying the most up-to-date knowledge, we have developed treatment techniques and personalised protocols that can guarantee results in the shortest timeframes and results that are measurable after the first session!

The Med Contour Dual treatment was developed to help medium weight to overweight women and men who wish to improve their figure and to treat fatty tissue underneath the skin. One particularly positive aspect is that slim people with less significant adipose deposits can also benefit from this treatment too.

Med Contour Dual was built with

total focus on quality and effective results. Offering phenomenal support and training, Med Contour Dual has set a new standard in the field of Body Contour Dualing and Fat Reduction Therapy.

The facts on Med Contour DUAL • It smoothes, firms and shapes the body • Helps to reduce the appearance of cellulite • Will target problem areas with the help of your body’s metabolism by increasing blood circulation in the area being treated • Does allow for safe and effective treatments with no down time • Proven to reduce the pain and swelling that occurs after liposuction and other surgical procedures • Features its own patented FDA approved dual hand piece helping focus treatments better and causing less damage to surrounding areas • Helps the body drain off excess toxins, fluids and fats • Treatments are approximately an hour long and can be done on an extended lunch break sales@technicallasercare.co.uk www.technicallasercare.co.uk

DECEMBER 2014 | WWW.MODERN-SPA.COM | 25

BIG TRENDS / ADVERTORIAL

The Pioneering Website

A

word of mouth website looks to change the way consumers choose a beauty service – by providing them with the tools to make a more informed choice.

Not many consumers are aware, but anyone in the UK can open a beauty salon. There are absolutely no legislative requirements – meaning that in some cases treatments on consumers could be carried out by unqualified and or uninsured practitioners, and qualifications to practice and insurance go unchecked. Compared to the US, where there are many laws and hurdles to overcome before the doors of a salon can even open, such as; having to apply for a license, an examination, proof of qualifications and an inspection of the salon, which includes checks on hygiene and a client complaints procedure.

It seems that we have become a nation of checking, who we employ

to fit our new kitchens, bathrooms and gardens, but when it comes to our bodies, we don’t seem to ask the basic, but vital information we should prior to any treatment. By not finding out more about who will be carrying out a treatment, their qualifications and whether they are insured, we could be placing ourselves in danger.

Some clients, who have reported such experiences, have suffered lifechanging results.

Checkaprofessional.com the sister site of the award winning Checkatrade.com, who this year won the Queens Award for Innovation In Business, has partnered with BABTAC (British Association of Beauty Therapists & Cosmetologists) to bring the UK a fully independently vetted and continuously monitored directory of therapists. We are passionate about helping educate unsuspecting consumers, as well as protect the reputations and promote businesses who have trained and

26 | WWW.MODERN-SPA.COM | DECEMBER 2014

insured themselves. The website operates with the same concept as its sister site, by providing prospective clients with a totally FREE search facility to find a more informed choice in therapists. As well as being able to choose a service safe in the knowledge all credentials have been checked, it provides prospective clients with verified client feedback on their experiences.

We may be a nation who will always be interested in head turning promotions and value for money, but being armed with important information we can at least make choices, which we feel more confident with.

Don’t risk paying for the wrong types of life changing results – choose wisely!

Visit www.checkaprofessional. com or call 0800 093 8414

CND, SHELLAC and the logo are trademarks of Creative Nail Design, Inc. Š2014 Creative Nail Design, Inc.

Distributed exclusively in the UK and Ireland with love and respect by:

1 Clayton Wood Bank Leeds LS16 6QZ t. 0845 210 6060 sweetsquared.com Authorised CND distributor partners: Dublin 01 408 9191, Edinburgh 0131 333 3180, Glasgow 0141 427 7735, Manchester 0845 200 0311, Ellisons 0845 130 6126

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TREATMENT FOCUS

NEW SPA TERRITORIES To celebrate the Chinese New Year we take a look at the treatments using ancient traditions of TCM that fit perfectly into our modern world and spa business strategies…

PHYTO5 SKINCARE

by Founder, Carmela Rosbottom PHYTO5 skincare is based on the premise that your skin, a reflexive organ, reflects the internal condition of your body and follows the five element theory of Traditional Chinese Medicine (TCM) – which teaches that the body is not, as generally taught in the West, made only of matter (solids and fluids) but is also made of vital energy (50 per cent matter/50 per cent energy). Vital energy is essential to all life forms and in China is called chi.

Each season has its’ own energy that corresponds to specific elements with their own characteristics. There are five seasons/elements – Spring (Wood), Summer (Fire), Autumn (Metal) and Winter (Water) and a 5th Earth ‘season’ that is a transitional period between

each of the other 4 (because transition in nature is always progressive and never sudden).

Wood is the element linked with spring and the colour green. The spring season runs from February 5th to April 17th. The Wood element is also connected to the liver and gallbladder (which have a critical role in digestion).

The PHYTO5 Wood products are created for the aesthetic conditions related to a lack of or, more frequently, an excess of oil in the skin (so the connection with the liver and gallbladder is clear) – oily skin, blackheads, hyperpigmentation (sometimes called liver spots), oily scalp and hair. Energy circulation is also promoted for the whole body.

A seasonal spring treatment for face, body, hair or scalp would use the PHYTO5 / 5 Element Wood range which is clarifying and energising and uses natural essentials oils such as rosemary, lemon, cypress, and ingredients such as plankton extract, green clay (mineralises, absorbs toxins, and anti-inflammatory and disinfectant properties), vitamins C and E, avocado oil, wheat germ oil and jojoba oil.

In 2015 the Chinese New Year starts on February 19th and therefore nicely coincides with the TCM Spring season.

Both are about new beginnings and awakenings – cleansing, clearing out the old and making way for renewal and rejuvenation.

THE WAY OF THE CHINESE Eight great ideas on how to inject Chinese philosophies into your spa space 1. Devise a menu to support detoxing, eating ‘green’ foods (fresh, leafy greens and sprouts, nettle soup) to a traditional Chinese New Year banquet (Chinese dumplings, fish, spring rolls, and Niángao (glutinous rice cakes)). Foods that support the liver include dandelion leaves, sorrel, nettles, yellow dock, red beet and watercress, bamboo shoots, garlic, ginger and lemon – lots of scope for a talented chef.

2. Activities out of doors help get the

Chi flowing including stretching, yoga, Tai Chi and Qi Gong.

3. This is a good time to use acupuncture, reflexology, and chakra balancing to promote energy treatments.

4. Offer seasonal face and body treatments, exfoliation, massage, detoxifying and wraps.

5. Introduce traditional Chinese decorations such as red, dragons with a touch of green for a nod to the spring season.

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6. It’s also a time when the Chinese give red envelopes of lucky money as gifts.

7. Talks and demonstrations on Chinese culture and tradition including the Chinese approach to medicine, health and wellbeing.

8. And naturally firecrackers and fireworks are a big part of CNY! Link elements of everything together to create special CNY celebration offers for treatment days or longer stays. www.phyto5.co.uk

TREATMENT FOCUS

INTRODUCING TCM INTO YOUR SPA

by Carolyn Shafer, Acupuncturist The main principle of TCM (Traditional Chinese Medicine) is balance. So harmony in all aspects of life, physical, emotional and spiritual is very important.

If any of one if these elements becomes out of sorts, then it affects the entire wellbeing. So it is therefore crucial to incorporate TCM into our lives.

I offer Acupuncture facials that not only affect the superficial problem areas, but also at the same time address any underlying health issues, which often are reflected in our faces. For example, those creases between the eyebrows are due to an imbalance of liver energy, caused by frustration, or pent up emotions, so if we treat the energy of the liver, not only will the patient feel happier and less wound up, but the lines between the eyes will lessen.

Another example is sagging jowls, which are caused by a deficiency in the spleen energy, which also causes tiredness and the reliance on sweet foods. Energising the spleen will lift the sagging and increase the patients zest for life.

So in a typical facial I will take a short case history to discover what the client would most like to change and improve in their appearance, then take the pulses on both wrists, to help me diagnose any underlying problems. I will then choose points on the lower legs and arms to needle, which will influence the internal organs, and finally gently insert very fine needles into the face itself at specific points, to lift, brighten and energise the

entire skin. These needles are left in for about 15 minutes, during which a deep relaxation is felt, and then they are gently removed. This is followed by a massage using a jade roller along the meridian lines of the face to improve circulation and lymph drainage.

Introducing TCM would be a fantastic addition to the spa sector. There is now much more emphasis generally towards the holistic in society. Acupuncture would work particularly well in residential type spas, where perhaps two or three treatments consecutively might be possible, but would also work as a one off session. The deep relaxation felt after an acupuncture treatment would be very beneficial in a spa setting, making the client more receptive to other therapies on offer, and making their whole spa experience more therapeutic and memorable. www.carolyncrafer.co.uk

ANCIENT BAMBOO THERAPY at Serenity Spa, Seaham Hall For centuries, Asian masseurs have recognised the benefits of their native bamboo plants in softening and strengthening the skin.

Now, the multi award-winning Serenity Spa, at five star Seaham Hall, County Durham, has become the first venue in the region to offer a bamboo massage based on the ancient techniques.

The 60-minute treatment begins with the application of warmed essential oils to the skin before therapists use natural, soft bamboo canes to massage the body, activating specific reflexology points.

“The massage itself works on all levels to balance, calm and energise you physically, mentally and spiritually and leave skin silky and smooth,” said spa director Davina Hassell.

“It’s a rejuvenating and therapeutic treatment and the results go deeper and last longer than any other.”

The bamboo massage is being offered as a day long package, which also includes full use of the spa and thermal facilities, such as a crystal light sanarium, a black granite steam room and a 20 metre massage pool.

Visitors will also be served a two course lunch in the Serenity Spa’s pan-Asian Ozone restaurant.

The Just Roll With It day package costs from £110 0191 516 1400 www.seaham-hall.co.uk.

DECEMBER 2014 | WWW.MODERN-SPA.COM | 31

TREATMENT FOCUS

USING CHINESE PHILOSOPHIES IN SKINCARE

by Katie May, Yin Yang Founder When I started to formulate and design Yin Yang Skincare in the seventies, I became fascinated by the Oriental beliefs in the “Balance of opposites in all living things”. Simply – this means – dark & light, hot & cold, land & sea, north & south, acid & alkaline. The latter is the basis of our global existence important for our individual wellbeing, as well as our world’s agriculture and biochemistry.

Our body is one of nature’s finest miracles, 90 per cent fluid, and in a balance that is either mildly acid or mildly alkaline, depending upon each organ’s function.

The skin (our largest organ) is mildly acidic to provide a strong, essential protection for our entire body. I became aware that by using only mildly acidic plant ingredients – i.e., coconut, apple, orange, fermented soya and acidophilus, the naturally occurring plant enzymes created good skin care THAT WORKS. These mild plant acids are gentle and dynamic when they work together.

This ancient Oriental philosophy is wise and simply means naturally balanced perfection. www.yinyangskincare.co.uk

THE NEW CUPPING

by Keren Trabelsi, CEO Bellabaci Bellabaci’s main focus and drive lies behind offering and filling the gap to those in need of a natural solution and who want and need to make a positive health and wellness change, in the right direction. The Bellabaci product range consists of the Body and Face Cups, which are hand-squeezed vacuum suction cups based on the treatment

32 | WWW.MODERN-SPA.COM | DECEMBER 2014

successes of Ancient Chinese Cupping, with a modern twist. This system makes it possible for the professional massage therapists to gain great results for the client, but also empowers the client to improve on their results in the comfort of their own homes, in between professional treatments. www.bellabaci.net

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INDUSTRY NEWS / SPA LIFE

AWARD WINNING SPAS

T

he Good Spa Guide, the UK’s go-to-guide for the best spas and treatments, announces the results of its annual Good Spa Guide Awards, now in its sixth year.

The national and regional awards took place on Tuesday 18th November at a glittering gala dinner at the UK Spa industry’s leading event of the year, Spa Life, held at the new Center Parcs, Woburn Forest, home to the event’s main sponsor, Aqua Sana Spa. The Good Spa Guide’s prestigious awards and glass bubble trophies were awarded to the leading spas in the UK. There were eight National Award winners and seven Regional Award winners.

The Good Spa Guide National awards are decided by the specially appointed Good Spa Spies who review over 100 spas every year and complete a detailed audit sheet which covers all aspects of the spa from service and facilities to cleanliness and maintenance.

The regional awards are voted for by the public.

Announcing the winners, founder of The Good Spa Guide, Daphne Metland says, “The competition for this year’s awards has been stronger than ever before as the standards are so high. We have some incredible spas in the UK and our winners and finalists all deserve a special mention due to the amount of hard work, dedication and high level of service they offer to their spa guests.

We congratulate them all.”

The Winning Line-Up WINNER of the Award for Sheer Luxury is Rockliffe Hall sponsored by BC Softwear Runners up: Chewton Glen Spa Dormy House Hotel & Spa Lucknam Park Hotel & Spa The Spa at Pennyhill Park Hotel The Vineyard Spa WINNER of the Best Wellness Programme is Grayshott Spa sponsored by Ishga Runners up: Armathwaite Hall Country House Hotel & Spa Ayush Wellness Spa at the Hotel de France Lucknam Park Hotel & Spa Ragdale Hall Health Hydro & Thermal Spa Rockliffe Hall WINNER of Best Spa to be Social is Aqua Sana Woburn Forest sponsored by Outback Organics Runners up: Antara Spa at The Chelsea Health Club Bath Thermae Spa Lion Quays Waterside Resort Vale Resort Y Spa at Wyboston Lakes Hotel

ON THE NIGHT The awards were presented in two swaths, the Regional Awards during a champagne reception and the National Awards during the gala dinner. Daphne Metland, founder of Good Spa Guide, presented the glittering awards to a member of each of the award winning spas. Once the awards were presented, celebrations continued until the small hours of the morning.

Congratulations to all the award finalists and winners; the Spa Spies™ review hundreds of spas and treatments every year, so to be nominated for an award makes you one of the very best in the country.

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WINNER of Best Spa for a City Break is The Spa at The Royal Crescent Hotel sponsored by Swimwear365 Runners up: Agua at Sanderson Chuan Spa at The Langham Norton House Hotel & Spa Thai Square Spa Covent Garden The Club Hotel and Spa WINNER of the Best Spa for a Country Hideaway is Calcot Spa sponsored by Lavashells Runners up: Bailiffscourt Spa C-Side at Cowley Manor PH20 at Park House Sequoia Spa at The Grove Stobo Castle Health Spa WINNER of the Most Romantic Retreat is The Vineyard Spa sponsored by Moroccanoil Runners up: Barnsley Spa & Skincare Centre Ockenden Manor Stanley House Hotel & Spa The Spa at Bedford Lodge The Spa at Pennyhill Park Hotel

INDUSTRY NEWS / SPA LIFE

CLASS OF 2014 WINNER of Best Customer Service is Ragdale Hall Health Hydro & Thermal Spa sponsored by Aromaworks Runners up: Aqua Sana Elveden Forest Kohler Waters Spa at The Old Course Hotel Moddershall Oaks The Spa Hotel at Ribby Hall Village The Mere Golf Resort & Spa WINNER of Best Spa to go Solo is Rookery Hall Hotel & Spa sponsored by VOYA Runners up: Bamford Hay Barn Fawsley Hall SenSpa at Careys Manor The Spa at Cotswold House Hotel The Spa in Dolphin Square The public voted and Regional Winners are: WINNER of Best London Spa is The Spa in Dolphin Square Runners up: Antara Spa at the Chelsea Health Club Chuan spa at The Langham K Spa at K West Hotel Sofitel So SPA

WINNER of Best Spa in the North is The Woodland Spa Runners up: Rockliffe Hall Serenity Spa at Seaham Hall The Mere Golf Resort and Spa The Spa Hotel at Ribby Hall Village

WINNER of Best Spa in the Midlands and East is The Day Spa at Whittlebury Hall Runners up: Moddershall Oaks Ragdale Hall Health Hydro and Thermal Spa The Malvern Y Spa at Wyboston Lakes Hotel

WINNER of Best Spa in the South East is SenSpa at Careys Manor Runners up: Chewton Glen Spa Donnington Valley Hotel and Spa The Spa at Pennyhill Park Hotel The Vineyard Spa

WINNER of Best Spa in Scotland is Stobo Castle Health Spa Runners up: Kohler Waters Spa at the Old Course Hotel Norton House Hotel and Spa Spa at Blythswood Square Trump Turnberry, a Luxury Collection Resort

WINNER of Best Spa in the South West of the UK & Channel Islands is Ayush Wellness Spa at the Hotel de France Runners up: Aqua Sana Longleat Forest The Garden Spa at The Bath Priory The Relaxation Centre Thermae Bath Spa

WINNER of Best Spa in Wales is The Well Spa Retreat at Bluestone Runners up: St Brides Spa Hotel Tre-Ysgawen Hall Vale Resort www.goodspaguide.co.uk

DECEMBER 2014 | WWW.MODERN-SPA.COM | 35

DPS_CORPORATE_UK_PB_PATHS.indd All Pages

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MODERN SPA

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WORLDWIDE SPA

Scandinave Spa, Whistler

Set amongst a dramatic spruce and cedar forest, with hot springs and waterfalls, and a back drop of mountain vistas and Whistler Blackcomb’s valleys, the Scandinave Spa does look impressive, but we talk to General Manager, Doug Deyagher, and go behind the scenes to see what makes it such a success DECEMBER 2014 | WWW.MODERN-SPA.COM | 41

WORLDWIDE SPA

W

e are the only spa in Whistler that offers true relaxation in the heart of nature, combining wonderful massage treatments with mountain vistas, invigorating mountain air and the experience and benefits of hydrotherapy. Hydrotherapy as you no doubt know has so many benefits – from fostering a sense of deep wellbeing and intense relaxation to aiding recovery from injuries, improving circulation, cleansing skin and boosting the immune system. We don’t stock particular beauty products but our on site boutique offers items from brands

that are a great fit with our mountain ethos such as Merrell.

signature – be it Swedish, Deep Tissue or Thai Yoga styles

Do you do anything different because of location / and ski clientele?

We partner with Whistler Blackcomb on our ski & spa/ski& massage packages, offering guests the ultimate Whistler experience – a day on the slopes followed by après ski relaxation to soothe those tired muscles!

What is proving to be the most popular? Are you seeing a trend in bookings?

Our Swedish massages are incredibly popular for guests who are seeking the ultimate relaxation experience, while there is definitely an increased interest in more exotic treatments such as Thai yoga massage

What is the signature treatment at the spa?

Our massage treatments are our

How important has it been to have a good website?

Very important – both in terms of

42 | WWW.MODERN-SPA.COM | DECEMBER 2014

WORLDWIDE SPA

attracting new clientele who are searching for Whistler experiences and providing information for guests who are already considering a visit.

How do you go the extra mile for your clients?

We are always looking for ways to listen to guest feedback, for example our new bistro partnership (see below) was inspired by feedback from guests. We also like to offer little surprises such as fruit plates being passed around on the weekends!

Tell us about the menus…

We have an onsite bistro catered by local restaurant Solfeggio – with a real focus on farm to fork dishes, fresh, local and flavourful ingredients – and lots of raw and vegan options. We offer fruit flavoured water and green tea and all our teas on site are provided by local supplier Namasthe.

What marketing initiatives have you been employing?

DECEMBER 2014 | WWW.MODERN-SPA.COM | 43

WORLDWIDE SPA

We market in lots of ways from traditional and digital advertising to PR. Some of our most successful initiatives have been marketing through our Facebook page (we have built up 17000 followers) such as our weekly contest Thursdays where we give away a spa pass, and sponsorship of event and community initiatives where we have a booth and sometimes offer mini chair massages!

What is your personal mantra?

Live your dreams not your fears!

How do you keep your staff inspired and motivated?

Our staff are encouraged to lead a balanced and healthy life – we offer access to our hydrotherapy facilities for our staff and their partners and try to organize regular fun staff outings and events such as a Halloween party, ziplining or whitewater rafting.

44 | WWW.MODERN-SPA.COM | DECEMBER 2014

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UK SPA

Hilton London Syon Park

Located within the grounds of Syon Park House with manicured gardens and roaming wildlife, the Hilton’s property offers indulgent pampering with a touch of romance. Modern Spa talks to Mark Bryant, Spa Manager on clients’ love affair with the property…

DECEMBER 2014 | WWW.MODERN-SPA.COM | 47

UK SPA

What do you offer for St Valentine’s Day? We see a lot of couples at Syon Park and we pride ourselves in being that romantic destination. We offer a double treatment VIP experience with Champagne, which you can enjoy in our dedicated couples area. We offer the ‘Gift of Time’ that is available as a voucher for that ‘special present’.

Do you have any visiting gurus or pop up events happening in the New Year?

We are hosting a Luxury Boot camp powered by British Military Fitness that will set people up for the New Year. It will be hosted on the 31st January – 1st February and is an allinclusive weekend away. Details can be found on www.londonsyonpark. com

48 | WWW.MODERN-SPA.COM | DECEMBER 2014

What is the signature treatment at the spa?

Passage of Traditions – a massage experience that takes you to the ‘four corners of the world’ What is proving to be the most popular? Are you seeing a trend in bookings?

Massage as its great value and a treatment that both men and women like having. The massage treatment is popular to have with a partner in our double VIP treatment room.

How do you go the extra mile for your clients?

We ensure that each treatment experience is comprehensive and it’s not only about the treatment itself but the whole journey.

UK SPA

Tell us about the spa sustenance menu We offer a wickedly indulgent healthy menu. So you can have a cheeseburger and chips if you wish, but it is not your ordinary burger and chips, served from our Marco Pierre White Restaurant.

How do you keep your staff inspired and motivated?

We provide a fun and stimulating working environment and we incentivise the team on sales. We also have a ‘Spa Star’ each month, which recognises a member of the team that has done particularly well in that month. We have a comprehensive pathway of learning and development and they are integral to the development of the business.

What do you do that differs from your competition?

Our attention to the customer journey and unique range and quality of treatments.

Are you seeing a rise in the types of bookings?

We are seeing more demand for group bookings, Hen Parties, Birthday Parties in particular.

What is your personal mantra?

Don’t wait until everything is just right. It will never be perfect. There will always be challenges, obstacles and less than perfect conditions. So what? That doesn’t matter, get started now. With each step you take, you will gain knowledge, become more selfconfident, you will feel powerful and become more and more successful and you’ll love it. www.londonsyonpark.com

DECEMBER 2014 | WWW.MODERN-SPA.COM | 49

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UK DAY SPA

Thai Square Spa

Modern Spa talks to Ms Sara Lee, Spa Manager at the Thai Square Spa, based in Covent Garden, London on how they run the exotic day spa in the middle of the hustle and bustle of the capital.

DECEMBER 2014 | WWW.MODERN-SPA.COM | 51

UK DAY SPA Tell me about the ‘unique selling points’ of the spa?

We are a proper Thai Spa. Apart from massages, we also make the best of Thai herbs by having wide variety of treatments made from Thai herbs. Our unique selling point is Thai Spa and Thai herbs What do you do that differs from your competition?

Our main focus is on Thai treatments.

We provide the Thai environment and Thai treats which you do not normally find in UK. Why did you choose the particular product lines?

We emphasize clients’ good and memorable experience. Our selection of product is based on the uniqueness of the scent. We usually go for a product with an outstanding and exotic scent.

Tell me about the feel of the spa?

Escape the stresses of everyday life with a visit to the Thai Square Spa, in Covent Garden. Savour the tranquil and luxurious surroundings and indulge in the mystical and authentic Thai treatments.

The Thai Square Spa brings the only traditional Thai Spa experience to the UK. The Thai Square Spa is housed in a beautiful converted Victorian warehouse; fourteen treatment rooms including 5 specially designed Thai massage rooms. Two individual treatment rooms also boast their own luxurious and very indulgent copper relaxation baths. The spa’s other facilities include a Mosaic Steam Rasul Suite where guests can experience the spa’s Detoxifying

Cleansing Ceremony and a beautiful soothing relaxation area in which to savour your Thai Spa experience.

Trained Thai therapists carry out all our treatments.

All products used are premium Thai herbal skincare ranges made in Thailand and inspired by ancient Thai herbal remedies and rituals. The Thai remedies we select include herbs, flowers and roots to create a range of products that are dedicated to the wellbeing of the mind, body and soul.

What’s new at the spa?

We have launched a treatment called the ‘Majestic Jade Facial Treatment’.

Jade has been the main secret ingredient for the “eternal youth” for every emperor in the Chinese dynasty for thousands of years. In Siamese court, we have adopted Jade via the Chinese culture and trade. Apart from firmly believing in the healing power of Jade stone, Siamese people reckon that Jade will also bring the feeling of serenity to the soul.

52 | WWW.MODERN-SPA.COM | DECEMBER 2014

This treatment has combined the mystic power of Jade stone with the miraculous work of collagen. The journey will commence with a well-kept secret facial Thai massage technique.

After the massage, the treatment will be followed by a facial exfoliation and mask. Then the collagen will be applied all over the face. Together with the use of Jade stones, collagen will absorb deeply into the skin and improve the skin elasticity dramatically. Whereas the collagen works on the body, Jade stones will bring the healing energy to the mind and the soul. Subsequent to this stage, the mini back neck shoulder massage will be performed to maximize relaxation. Lastly the treatment will finish with breath in and breathe out style, which Thai Square Spa adopted from the Buddhist meditation in order to ensure that the client has reached a path to tranquility.

What is the signature treatment at the spa?

Traditional Thai Facial.

UK DAY SPA

What is proving to be the most popular? Are you seeing a trend in bookings?

Thai Massage is always popular.

How do you go the extra mile for your clients?

We use the friendliness and smile to give the best experience to every client.

Thai people are very kind and smiley.

Is there anything else you use to boost the Thai experience?

We have the selection of 8 Thai herbal teas. Every tea has its unique benefits and we use these before and after treatments.

How do you keep your staff inspired and motivated?

We work as a team. We provide incentive for the staff that can make good sales. Also we also provide a reward to the best performance staff in each month. www.thaisquarespa.com

DECEMBER 2014 | WWW.MODERN-SPA.COM | 53

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Exuviance Triple Microdermabrasion masters a triple action approach to skin renewal in a single powerful treatment with a unique blend of physical, chemical and enzyme rejuvenators.

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How does Exuviance Triple Microdermabrasion work?

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Where does Exuviance come from?

Exuviance brand comes from NeoStrata Co, the leading American skincare company led by dermatologists who discovered and harnessed the antiaging effects of hydroxy acids. Drs Van Scott and Yu still lead the team that continues to bring us exciting advancements in antiaging skincare.

What can you tell me about Exuviance?

Exuviance brand comprisies a comprehensive range of skincare formulated to allow you to tailor daily skincare and in-salon treatments for your clients specific skincare needs. All of the ingredents are clinically proven; formulations are tested for safety and efficacy; the formulations and the packaging are both designed to offer your clients the experience of a salon treatment at home; and you can offer proven, effective, dermatologist developed, clinical skin treatments in your salon or spa.

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The rich aroma of grapefruit, tangerine and rhubarb, all help to rejuvenate the senses and create a relaxed atmosphere for you to let the stress of day float away. Unlike most candles, the Janjira Therapy Massage Candle is made of Soybean Oil and Coconut Oil, thus allowing you to pour the soothing oil in to your hands and body to make skin feel nourished and supple.

Perfect for heating up your massage and body treatments. www.janjira.co.uk

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The latest nail shades by ESSIE, St Valentine’s Collection with names like After Sex, Long Stem Roses and Fishnet Stockings will ensure nails will sizzle with sex appeal… www.essie.co.uk

ALLURING ACCESSORIES Although men might not realize it, the color red on a woman can act as a a powerful aphrodisiac, according to a study at the University of Rochester.

Results of this study found that men perceived the woman wearing or highlighted by red as more attractive and more sexually desirable than the same woman in blue.

What better way to sex up a salon treatment menu, than switching from clinical white to sexy red towels. Easydry has made this switch easier with their range of vibrant red products: According to Easydry Founder and CEO, Anne Butterly,: “The vibrant red colour of these Easydry products is an easy way to introduce a sexy and romantic atmosphere to the salon and spa”. She continues: “And as the

products are biodegradable, they can prevent your business from wasting valuable time on laundry at busy times of the year like Christmas and St Valentine’s Day.” In addition to being available in two of the most romantic colours, the Easydry Medium Towel is 100 per cent biodegradable. This means salons can introduce a splash of romantic colour, without worrying about the time and resources wasted on laundry or the cost to the environment.

Easydry General Manager, Angel a Byrne, adds: “Create an atmosphere of unbridled romance in the salon for St. Valentine’s Day with the Easydry Romance Range.” www.easydry.co.uk

DECEMBER 2014 | WWW.MODERN-SPA.COM | 57

EDITOR’S SPA BOUTIQUE HD BROWS FAUX LASHES

Even though I possess my own set of fairly long lashes – these just give that extra a-list looking boost for those special nights out, plus they are re-usable, lightweight and easy to apply. www.hdbrows.com

ESSIE NAIL POLISH WINTER COLLECTION IN JUMP IN MY JUMPSUIT Nothing screams date night like red nails and this is the perfect sexy scarlet hue from the new Winter Collection. www.essie.co.uk

EDITOR’S KARIN HERZOG ESSENTIAL MASK This has been developed by Dr Herzog with patented 02/Vitamin A, and when used for ten minutes before a big date, it will lift, tone and tighten the visage. www.karinherzog.com

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The rollerball applicators means you can apply your glow to lids, cheekbones and décolletage in one easy sweep. www.skinbysterex.com

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Towergate Health and Beauty provide insurance solutions for: • Beauticians and Holistic Therapists • Hair Stylists and Hairdressers • Nail and Spray Tan Technicians and • Salon and Spa Owners Please contact us for full details of the cover available, including any exclusions and limitations that may apply.

For individual cover and to obtain an instant quotation please go to

www.towergatehealthandbeauty.co.uk to purchase online or please call 0844 892 1602 (individual cover) or 0844 892 1609 (salon and spa owners) or email healthandbeauty@towergate.co.uk Towergate Health and Beauty is a trading name of Towergate Underwriting Group Limited.Registered in England No. 4043759.

VAT Registration Number: 447284724. Authorised and Regulated by the Financial Conduct Authority.

Salon Ad A4.indd 1

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design furniture T. 016 70 73 89 79

albert ewan design.com

ADVERTORIAL

OUT OF THIS WORLD… Lava Angels – is the must have for the wellbeing conscious company and unique entertainment choice for every type of event as well as the perfect, fully portable, heated massage treatment to experience in your home. Lava Angels are now rolling out a nationwide opportunity for salons, spas and mobile therapists.

L

ava Angels Ltd has been created to give salons, spas and mobile therapists across the country the opportunity to join the Lava Angel team to develop and promote their own business by utilising the brand positioning, consumer PR coverage and opportunities that being a part of the Lava Angels Ltd team gives. The Lava Angels network is a group of experienced, professional and savvy therapists who love Lava Shells and are keen to take advantage of the support and opportunities available.

Lava Angels deliver both 15 minute Lava Shot treatments and full treatments on location at events, in offices, in homes and in salons and spas across the UK and promote their other services whilst raising their business’s profile in their local market.

Shared Beauty Secrets founder Clare Anderson launched Lava Angels Ltd, a new division to the company, due to an overwhelming increase in demand.

Over the past five years, Lava Shells has grown to be one of the ‘must have’ massages within the beauty industry and Lava Angels on This Morning

along with that recognition has come a host of requests to attend VIP events.

From backstage at The Fusion Festival, The Saturday’s and Blue tours to charity days for The Peter Jones Enterprise Foundation, Football and Golf events the Star Lava Angel team have been on hand to deliver 15 minute Lava Shot experiences and are the company on speed dial for a host of celebrity clients for full Lava Shell massage treatments.

The Lava Angel brand, headed up by Sam Turner is now being rolled out across the country allowing individuals to be a part of the success story.

Therapists and salons sign up to become a Lava Angel and their opening package includes all stock, training, marketing and promotional literature as well as additional training with the Lava Angel team. They become a registered Lava Angel, promoted on the website and recommended when enquiries come to Lava Angels Ltd for their area.

They are given the tools to develop their own activities as well as a network of therapists across the country to share their experience and successes with.

Josie Gibson

Between now and 1st February all therapists opening a Lava Angel account benefit from the amazing opening offer paying just £403.38 to launch (normally £847.38). This exceptional package is worth over £1,300 and includes training, stock, marketing material and even a uniform.

The Lava Angels management is also on hand to support, advise, train and help each individual Angel develop their personal portfolio and become a part of this exciting venture to increase their PR, social media marketing and ultimately revenue. Since launching on 1st October there have been 75 enquiries to join Lava Angels and seven completed the first training course.

FAQs Answered by Shared Beauty Secrets MD, Clare Anderson Q: What is Lava Angels Ltd? Lava Angels Ltd is a business opening up a unique opportunity for therapists to join the Lava Angels team to either attend the A-List events on behalf of Shared Beauty Secrets or use the Lava Angels branding to support and develop their own salon/mobile business.

DECEMBER 2014 | WWW.MODERN-SPA.COM | 61

ADVERTORIAL and can promote both your Lava Shell treatments and other services. There may be some situations where it is not appropriate at the request of the host/ organiser.

Millie Mackintosh

Callum Best Q: What does a Lava Angel do?

Lava Angels represent both the Lava Angels Ltd brand and their own business on location at events, in offices, in homes and in salons across the UK and deliver both 15 minute Lava Shot treatments and full treatments.

Q: Is being a Lava Angel a full-time job?

No, Lava Angels are self-employed or run their own salon business and use the Lava Angels Ltd brand and support to develop and promote their own business.

Q: What qualifications do I need?

You need to have an NVQ level 3 or equivalent massage qualification.

Q: Do I need to be trained in Lava Shells?

The opening package for Lava Angels includes your Lava Shell Relax training.

If you are already trained you can come along for a refresher.

Q: Can anyone become a Lava Angel?

In theory yes, as long as you meet the sign up criteria, order one box of stock a month and send us information on at least one Love Lava activity a month you retain your Lava Angel status.

Q: Can I promote my own business when I am a Lava Angel?

In most situations yes. You will get to meet and treat lots of new potential clients for your mobile or salon business

Q: What is a “Love Lava” activity?

We have made the 15th of each month Love Lava Day and encourage our Lava Angels to use this day (or another day throughout the month) to share the Lava Love. Love Lava Days are about raising awareness by offering Lava Shot treatment promotions.

Q: What is a “Lava Shot Treatment”?

A Lava Shot treatment is a 15 minute “shot” treatment. Usually through the clothes on a seated massage chair, we introduce the wonders of the Lava Shell treatment and its benefits to clients.

Q: How do you support me?

Before you launch you will attend promotional and brand training where we will share proven methods to drive your Lava Angel opportunities. You will receive a marketing pack full of ideas, posters to personalise, as well as banners, flyers, invitation cards and access to all the brand marketing materials to use. You will be added to our ‘Find a Lava Angel’ list on our website and have a designated Lava Angel executive on hand to offer support and guidance. Most importantly you will be able to utilise the power of Lava Angels social media. We also give every Lava Angel a free box of stock after every 12 months as an Angel.

Q: How can I use social media?

Social media is hugely important to Lava Angels and played a huge part in the evolution of the business. Our Star Angels have carried out celebrity and special event treatments for the past five years and it is through our celebrity tweets that the business has grown. You can share the @LavaAngels tweets and raise awareness of your services.

Take a look at our Twitter profile https:// twitter.com/LavaAngels and think how these exciting and newsworthy stories could get you local press coverage, new clients interested in experiencing the same treatment their favourite celeb has just tweeted about or a new corporate client following the example of a business such as Virgin Head Office making a recommendation.

62 | WWW.MODERN-SPA.COM | DECEMBER 2014

Q: What/Who are Star Lava Angels?

Star Lava Angels are the team who have been working for Shared Beauty Secrets for the past five years. They attend professional shows, Charity Events, make TV appearances and deliver celebrity treatments. Star Angels are brand ambassadors for Lava Shells, are trained in all Lava Shell treatments and have a wealth of experience.

They are all self-employed in various guises either mobile therapists, salon owners or college tutors and utilise their experiences with Lava Shells to enhance their career.

Q: How are Lava Angels promoted?

By us, by you, by celebrities, businesses and happy clients! On websites, in trade press, in consumer press, on Facebook, Twitter, Instagram and by personal recommendation.

Q: How do I become an Angel?

Email sam@lavaangels.com or call the office on 01869 357701. You will be sent a Lava Angel information pack and the sign up criteria.

Q: How much does it cost?

The opening order including all training and marketing material costs just £403.38 if booked before February 2015. After the initial launch offer the cost is £847.38. The package is worth over £1,300.

Q: I am an existing Lava Shell customer do I have to buy the startup package?

No, we have a special upgrade package for our existing customers who already have stock. Before 1st February 2015 the up-grade price is just £191.94 then after the initial launch the cost is £485.94.

To find out more about becoming a Lava Angel registered therapist or business contact Sam Turner, sam@lavaangels.com 07890 071354

Kloodos Kloodos is a collection of premium, award-winning, natural and organic skincare brands.

We have created a revolutionary concept for spas. We have deconstructed the rigid treatment protocols in favour of training technicians in advanced, results-driven, hands-on techniques, which include: • Ultra collagen stimulation • Intensive hyper-cleansing massage • Facial lifting technique • M.L.D • Acupressure • Thermal vibration and rhythmic massages Our products and brands have been chosen to work in harmony with each other; dispelling the belief that one brand fits all. We advocate product combining by skilled professionals who are trained to diagnose and analyse the individual, constructing a personal and bespoke treatment.

To find out more call the team on 01299 269 211 or email store@kloodos.com

Chromogenex

SPA BOUTIQUE

WITH LOVE… Treat clients to chocolate, roses and indulgent pampering this St Valentine’s Day Hotel Chocolate, Chocolate Box Along with the usual tea or water offering, treat clients to one of these - they are made with less sugar and more cocoa, so are far better than your average bar and will really sweeten their St Valentine’s day. www.hotelchocolat.com Crabtree & Evelyn Rosewater Hand Therapy When it comes to hand care this must be one of the most hardest-working consumer brands around. They’ve also launched varnishes – so could be a pretty alternative to any generic ranges you are thinking of buying into. www.crabtree-evelyn.co.uk

OPI Collection Nail Lacquer Polished Quartz Formula in DS Tourmaline This polish has a semi-matte finish but with an intense injection of three-dimensional sparkle.

It’s also super hard wearing ensuring your manicures will have longevity. www.opi.com

Pukka Love Tea Serve up a decent cuppa with this balancing blend of rose, chamomile and lavender – it will soothe the soul and ease frazzled minds. www.pukkaherbs.com

Sisley Black Rose Precious Face Oil Black rose extract is combined with essential oils of Bulgarian rose and magnolia to visibly smooth wrinkles, heal dry skin and add instant radiance. www.sisley-paris.com

AromaWorks Essential Rose Candle A blend of seven essential oils, work together in harmony to help free mind from stress and encourage positive emotions. www.aroma-works.com

Spiezia Rose & Chamomile Face Scrub Organic chamomile stamens create texture to exfoliate, while the rose, olive and jojoba oils soften and nourish.

It is guaranteed to leave clients glowing. www. spieziaorganics. com

DECEMBER 2014 | WWW.MODERN-SPA.COM | 67

Christmas Price Crunch Buy one get one FREE on any full or half boxes of: • Original Tan in a Can • Fitness Tan in a Can • Chic Tan in a Can • Silver Shimmer or Golden Glimmer • Chic Tan in a Can Plus FREE gift bags with every order.

Limited Stock Only.

Call 01727 809 440 to place your order

www.sunspa-tanning-trade.co.uk

PRODUCT DIRECTORY AESTHETIC EQUIPMENT

MANICURE & PEDICURE

SPA TECHNOLOGY

Laser S.O.S. Ltd 01480 460 990 info@lasersos.com www.lasersos.com

CND Sweet Squared 0845 210 6060 www.sweetsquared.com www.twitter.com/sweetsquared

MindBody

OPI Nails Lena White Ltd 01923 240 010 www.opiuk.com www.twitter.com/OPINails

Phorest Salon Software

Thalia Distribution & Training Academy 0800 0148 231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

TANNING PRODUCTS & EQUIPMENT

Technical Laser Care Ltd 07939712366 www.technicallasercare.co.uk

COSMETICS Flawless Aesthetics and Beauty Mineral Makeup and Skincare Luxury 100% Natural Mineral Makeup, Hypoallergenic, Vegan, Halal Training Accredited by Leading Insurance Companies + CPD Points 01400 281902 thecosmeticnurse@mail.com www.flawlessaestheticsandbeauty.co.uk

EYELASH SERVICES & TREATMENTS Beautytrix – Flirties 0845 022 2233 www.beautytrix.me Eyelash Design Company 0208 500 9028 info@lashperfect.co.uk www.lashperfect.co.uk Thalia Distribution & Training Academy 0800 014 8231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

FURNITURE & DESIGN Moda Salon Interiors 08454 605506 sales@modasaloninteriors.com www.modasaloninteriors.com REM UK Ltd 01282 619977 01282 619617 sales@rem.co.uk Sparcstudio 0844 879 3765 neil@sparcstudio.co.uk www.sparcstudio.co.uk

HAIR REMOVAL Beautytrix 0845 022 2233 www.beautytrix.me Couture Training Waxxpress, Caronlab, Masqua 0121 647 7244 info@couture-training.com www.couture-training.com www.facebook.com/couturetrainingacademyltd www.twitter.com/CoutureTraining

0203 397 4810 www.uk.mindbody.com www.twitter.com/mindbodysalon

0207 100 9290 01483 326 504 letsgrow@phorest.com www.phorest.com

SKIN CARE

Beautytrix 0845 022 2233 www.beautytrix.me Sunspa 01727 809440

Elemis 0207 907 2741 www.elemis.com www.twitter.com/elemis

info@sunspatanning.co.uk www.sunspatanning.co.uk

GLAMGLOW Natalie Roche – For The Love Of Beauty 0844 800 7661 info@glamglowmud.co.uk customercare@glamglowmud.co.uk press@glamglowmud.co.uk www.glamglowmud.co.uk www.twitter.com/GLAMGLOW_UK

Xen-Tan Natalie Roche – For the Love of Beauty 0844 800 7661 customercare@xen-tan.co.uk press@xen-tan.co.uk

TEXTILES Création Baumann

Goldi Dead Sea Skin Care Ganesha Group 0845 862 5110 Info@ganeshagroup.co.uk www.goldideadseausa.com www.twitter.com/ganeshagroupuk

020 7226 7748 (phone) 020 7226 7753 (fax) 07791 986 728 (mobile) mary.hall@creationbaumann.co.uk www.creationbaumann.com

TRAINING OPPORTUNITIES

Laser S.O.S. Ltd 01480 460 990 info@lasersos.com www.lasersos.com

Beautytrix 0845 022 2233

Thalia Distribution & Training Academy 0800 014 8231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

www.beautytrix.me Couture Training 0121 647 7244 info@couture-training.com www.couture-training.com www.facebook.com/couturetrainingacademyltd

SLIMMING & WEIGHT LOSS

www.twitter.com/CoutureTraining BioSlimming Westfield House Distributors 01290 553 114 www.westfieldhousedistributors.co.uk www.twitter.com/BIOSLIMMING_UK Technogym U.K. Ltd. 01344 300 236 01344 300 238 UK_info@technogym.com http://www.technogym.com

Eyelash Design Company 0208 500 9028 info@lashperfect.co.uk www.lashperfect.co.uk Thalia Distribution & Training Academy 0800 014 8231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

DECEMBER 2014 | WWW.MODERN-SPA.COM | 69

INDUSTRY INSIDER

MY LIFE…

by Helen Harker, Design Manager at Simon Jersey

H

elen Harker, design manager at Simon Jersey, began her career studying fashion and fabric design at university, which included a placement year at Simon Jersey. After finishing her degree she was offered a permanent position with the company, where she has worked with the design team for the past 25 years.

Helen is responsible for a team of three designers and oversees the creation of bespoke uniforms for Simon Jersey’s customers. This includes the design of suits and parade wear for Team GB which will be worn at the Olympics in Rio 2016.

She is also responsible for the design of more than 650 garments which feature in the Simon Jersey catalogue and on the website. To ensure the catalogue stays up to date and reflects current style and colour trends, Helen travels throughout the UK and Europe, visiting trade shows and talking to customers to source inspiration for new garments. Under Helen’s direction Simon Jersey has become known for its high quality uniforms that combine style with comfort and functionality.

What’s your morning routine?

I get up at 7am when I’m in the office, although it can be earlier if I’m visiting customers. I always plan what I’m going to wear the night before, and my uniform for work is a wardrobe bursting with Simon Jersey garments. I’ve always felt that it’s really important to wear Simon Jersey and I’m proud to do so.

It means that I’m confident in talking to customers about our range as I’ve tried and tested our clothes and made sure they stay looking stylish for a full working day, while also being comfortable and functional.

How do you start the day?

I have breakfast at home, before taking my youngest daughter to sixth form and heading to work and catching up on emails over a cup of tea. I then put together my list of things to do for the day. I’m quite famous for my lists.

Down to business…

My first meetings of the day are with the rest of the design team to discuss the uniform specification for new clients.

We talk about the various garments and sizes that are needed, as well as the fabrics and colours we’ll use to create a uniform that has maximum impact.

Mornings are also spent planning

design boards, for example to create a new look for a client based on garments that are available in our catalogue.

Much of my afternoon is spent planning the design work for our next catalogues.

My favourite meetings are those where we unveil the finished uniforms to clients. I’ve been designing at Simon Jersey for more than 25 years, but I still look forward to this! The presentation is the client’s first chance to see and feel the designs we’ve created, so it’s important that they look their best.

We steam all garments and dress a selection of mannequins before the presentation, as well as presenting design boards.

Lunch I go for lunch at 12.30pm with the rest of the design team. It’s good to have a bit of down time and a catch up on nonwork matters every day, and it keeps us working well together.

What do you do to unwind?

After finishing work, I head to the gym to unwind. However, work is never far from my mind as the team at my gym wear uniforms that we’ve designed, which is great as I love seeing how they look in action!

My inspiration for new garments comes from all kinds of places including trade shows, client feedback, the catwalk and the high street.

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“THE VALUE OF OUR ONLINE BOOKINGS IS OVER TWICE THE INDUSTRY AVERAGE” – ANNA FORSLING, THE KLINIK

FIND OUT HOW SHORTCUTS HELPED THE KLINIK SET THE INDUSTRY STANDARD WWW.SHORTCUTS.CO.UK/KLINIK

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