Buck & Hickman - Capability Brochure

Productivity.

Efficiency.

Delivered.

www.buckandhickman.com

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Every time you use or touch a Buck & Hickman product or service, you're in touch with productivity and performance improvements.

Improving production efficiency

Reducing total acquisition cost

Reducing working capital

Availability and choice = reduced downtime

Supplier consolidation = less cost and complexity

Vendor management services = up to 40% savings

The right protection = fewer accidents and absenteeism

Consumption reduction = lower overall cost

Inventory profiling = more efficient stocking

How we deliver this Product range and application advice Local service and stock availability Vending services Calibration services Bespoke applications Health & Safety expertise

Breadth and depth of choice

Lowering consumption

Product and brand rationalisation

Vendor Managed Inventory

Management information & reports Training and repair services e-Procurement

Line side vending Inventory profiling Consignment stock Insite™ (Buck & Hickman branch dedicated to you)

Adding Value At Every Touch

In 2011, Buck & Hickman became part of Brammer plc, Europe’s leading supplier of quality industrial maintenance, repair and overhaul products. Employing over 3,000 people across 300 locations – including more than 1,000 technical specialists – and with over 3.5 million product lines, Brammer’s expertise, network and portfolio gives you access to an even wider product portfolio and a complete ‘one stop shop’ source for all your purchasing requirements.

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A quality business, More than just the sum of our products.

With over 180 years’ continuous trading, Buck & Hickman is the UK’s most experienced distributor of Tools, Maintenance and Health & Safety products. And with over 60,000 high quality products – including our own industry leading Roebuck brand – we also offer the widest choice.

But while we deliver these products reliably to thousands of businesses nationwide, we also use our expertise to deliver other significant benefits.

A Buck & Hickman screwdriver isn’t just a screwdriver. With our expertise behind it, it can help drive business transformation and competitive advantage.

Similarly, our specialist teams can help turn a tape measure into a tool for achieving measurable improvements in downtime and efficiency.

Inside every hammer, roll of tape or work boot, there’s a wealth of know-how, insight, management reporting, services, innovation and added value potential waiting to be released into our customers’ operations. In other words, Buck & Hickman’s people don’t just supply tools. We supply tools for business improvement.

Every time you wear, pick up or touch a Buck & Hickman product, you’re in touch with unrivalled product quality and industry expertise – both of which can help improve production efficiency, and reduce your total acquisition costs and working capital.

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It is this capability which sets Buck & Hickman apart as a supplier and a partner. When you buy from us, you buy far more than just a product.

You are also buying into experience and knowledge that can add value at every touch.

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Improving Production Efficiency.

Guaranteed product availability through Buck & Hickman’s national network of branches, coupled with our advice and expertise, can lead to significant production efficiencies, while at the same time improving the safety and effectiveness of your people.

Product range and application advice

As well as Europe’s most comprehensive product range, we can review the products you’re using, and recommend cost effective alternatives without compromising on quality.

Local service and stock availability

Our national network of branches means we are able to keep your people equipped and your operation running with minimal downtime or disruption.

Vending machines

Our market leading vending services provides you with full visibility and control over your industrial consumables, reducing overall spend on dispensed items by up to 40%.

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Bespoke applications

We can configure toolkits which contain a specific series of tools or components for defined tasks, saving time ensuring you have all the right items whenever you need them.

Health & safety expertise

Complementing an extensive choice of certified personal protection equipment, our IOSH/ NEBOSH trained personnel can undertake onsite surveys to identify improvements which help reduce accidents and absenteeism.

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Reducing Total Acquisition Costs.

Every product has a purchase price – but there are also other ‘unseen’ costs, including the cost of replacement and administration.

By looking at the whole picture, we can help lower total acquisition costs.

Consolidating suppliers

Consolidating your suppliers with Buck & Hickman brings significant cost benefits, including reducing the amount of time you spend on invoicing and paperwork, as well as helping you realise economies of scale and logistics efficiencies.

Roebuck brand

Available exclusively from Buck & Hickman, Roebuck offers a costeffective alternative to many branded products, without compromising on performance or safety.

Product and brand rationalisation

We can analyse usage and help you rationalise the number of products and brands you use, reducing the overall cost of purchasing while saving you time and money.

Repair services

manufacturers, we can significantly extend the working life of your tools, helping deliver long-term cost savings.

Training

Our qualified trainers can improve the knowledge of your people, helping them support production more efficiently. e-Procurement

We can establish e-Procurement facilities which speed up purchasing and improve reporting, while reducing administration and associated costs.

As an authorised repair agent for a wide range of the majority of

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Reducing Working Capital.

Reducing the amount of money tied up in Tools, Maintenance and Health & Safety equipment releases valuable cash for other purposes, and adds value throughout the manufacturing process.

Vendor Managed Inventory

Our professional suite of services gives you full control and total visibility over who’s ordering what, where and when, and can lead to a reduction of up to 40% in the use of consumables.

Passive vending (Radio Frequency Tracking Devices)

The next generation of line side dispensing, passive vending knows automatically who has taken what, speeding up dispensing while ensuring full visibility and tight control over valuable equipment.

Inventory profiling

Our inventory profiling service helps you reduce working capital by identifying what’s essential (and needs to be held in stock) and what’s not (items you can order on demand).

Consignment stock

Holding large amounts of stock is expensive – especially for slow moving items. We can reduce your overall spend by issuing you stock, but only charging you for items when you actually use them.

In branch capability (Insite™)

With Insite™ – a dedicated Buck & Hickman branch on your premises – you have enhanced stock availability without the cost of employing direct staff or holding expensive stock.

For further information please e-mail: enquiries@buckandhickman.com or go to www.buckandhickman.com

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Adding value at every touch, to all our customers.

Buck & Hickman’s extensive portfolio of products means we’re in demand in virtually every industry sector. Our team has built up in-depth knowledge of each, and uses this to provide reliable advice and recommendations. We have an excellent reputation and expertise in the following:

The benefits Buck & Hickman delivers include: – Reduction of total acquisition costs through supplier consolidation – Inventory profiling enables product rationalisation which reduces cost and complexity – Exceptional stock availability same day/next day means we hold the stock so you don’t need to

Metals

Automotive

Facilities Management

– We have the expertise and knowledge to build bespoke kits for specific applications, simplifying ordering and picking processes in your business to allow you to concentrate on more value adding activities – Certified PPE equipment to reduce accidents and absenteeism

Logistics

Aerospace

Waste Water

– A Buck & Hickman branch on your own site (Insite™), to provide efficient and effective stores management to reduce associated labour costs – Consignment stock to minimise your inventory and ensure availability of fast-moving stock

Gas/Electrical

Aggregates

Paper/Pulp

– Vendor managed inventory services to drive efficiencies through the supply chain – Management information & reporting to provide visibility, accountability and control

Rail

Recycling

Power Generation

– Vending machines at line side, reducing your employees walk and wait time – Advice on alternatives or product substitutions to help further reduce costs – Audits and analysis to rationalise the products you buy and to provide compliance – e-Procurement solutions to make purchasing easier.

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Delivering choice, quality and performance.

Our product range.

Buck & Hickman stocks and sources over 60,000 products, representing Europe’s most comprehensive range of tools, maintenance and health & safety equipment. We stock all the leading manufacturers, as well as our own highly regarded Roebuck brand.

Tools Hand Tools Spanners & Sockets Precision & Test Equipment

Welding, Brazing & Soldering Welding, Brazing & Soldering

Power Tools

Maintenance & Repair

Power Tools Air Tools

Adhesives & Sealants Fasteners Wheels & Castors Bearings & Power Transmission

Abrasives

Health, Safety & Hygiene

Abrasives

Personal Protective Equipment Workwear Site Safety Janitorial Supplies

Metal Cutting

Storage Handling & Office

Cutting Fluids, Lubricants & Greases Cutting Tools Workholding & Toolholding Machine Tools

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Storage & Handling Packaging Materials Office Supplies

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Roebuck tools.

Delivering quality and choice for over 140 years.

One of the world’s most respected tool brands, Roebuck is available exclusively from Buck & Hickman. Designed for professionals working in demanding industrial environments, they are engineered and manufactured to the same, or higher, standards as the branded alternatives.

All Roebuck products are subjected to rigorous independent testing to the appropriate industry standards, so you can expect the same, or better, levels of performance and durability – but at less cost. By simply switching to Roebuck, you can reduce your annual purchasing costs by 10-15%, without compromising on either quality or performance.

All Roebuck Hand Tools and Spanners & Sockets are covered by a Lifetime Warranty. If they prove defective due to faulty materials, workmanship or design during the normal life of the tool, we will repair or replace them free of charge.

A number of Roebuck products include unique features and benefits unavailable from any other manufacturer. These include the globally patented Uniwrench, the most effective spanner ever made.

At one end a unique open end nonslip design allows you to remove damaged fasteners including nuts and bolts that are up to 70% rounded off. At the other, the spherical box end design fits virtually every kind of fastener type. It’s the perfect tool for all maintenance engineers, and a great example of the design and quality that underpins the Roebuck brand.

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– Available exclusively from Buck & Hickman – Thousands of high quality products – Independently tested to industry standards – Lifetime Warranty on all hand tools and spanners & sockets.

For further information please e-mail: enquiries@buckandhickman.com or go to www.buckandhickman.com

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Buck & Hickman’s Insite.™ Delivering a local branch, onto your site.

Insite™ is a Buck & Hickman branch, run on your own premises – but staffed by us, and stocked with everything you need to keep your production lines operating. You only pay for what you use, releasing valuable capital into your business.

An increasing number of customers are taking advantage of this option, attracted not just by the cost efficiencies, but also by having immediate access to Buck & Hickman’s services and expertise. In today’s cost conscious climate, it makes sound business and commercial sense. As we’re on site, it also cuts down on travel and carbon emissions, so it makes sense from an environmental perspective too.

In addition to robust systems and procedures, we’ve developed a smooth implantation process and so can be up and running quickly, to bring cost savings closer.

– Fully managed inventory, tailored to your exact MRO needs – The right products are always available when you need them – Detailed analysis of current practice (data cleansing) – Superior and bespoke management reporting for continuous improvement – Eliminates costs of stocking products – Cuts out all employment and transaction costs – Reduced carbon footprint – less travel and stronger sustainability credentials.

For further information please e-mail: enquiries@buckandhickman.com or go to www.buckandhickman.com

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Vendor Managed Inventory.

Delivering up to 40% improvements in productivity.

Line side vending machines reduce the time employees’ spend walking to stores and waiting for items. Equally, by giving full visibility and control over who’s using what, when and where, they reduce the amount spent on industrial consumables.

Combined, this helps our customers improve productivity and cut consumption costs by up to 40%, while quietly revolutionising the way they control and dispense consumables, instruments, calibrated equipment and tooling on the shop or factory floor.

Buck & Hickman’s vending equipment is the undisputed UK market leader. Available through Buck & Hickman, this software can generate over 190 detailed levels of real-time reporting, including budget control, stock utilisation and service. This allows you to monitor and control expenditure at a detailed level and to undertake regular reviews and performance monitoring activities (KPIs).

Available ‘off the shelf’ or for bespoke applications (including support for ‘Lean’ and ‘Six Sigma’ projects), our full range of VMI services include stock check and replenishment (driven by barcoded technology), central stores systems, bespoke inventory solutions, RFID tracking and control solutions, as well as a market leading range of point of use vending machines, all helping manage and control your company’s consumable equipment and tooling, 365 days a year: ProStock has the flexibility to manage up to 560 individual products, and has a small footprint of less than 1m2.

CabLock is a modular storage system for larger items.

ToolBox is a versatile and robust machine, ideal for expendable tools such as gloves and protective equipment, batteries and MRO tools.

MagLock Cabinets are perfect for bulkier and less expensive items.

RFID Solutions (Radio Frequency Identification). This intelligent next generation technology allows for highly accurate inventory and the ability to track items anywhere on site.

While these can be fully integrated with your own information systems, they’re also available as independent, stand alone machines which we’ll install at our own expense. We will also automatically replenish them, so you needn’t worry about stockouts. All you pay for are the spares you use, along with a small monthly software fee.

– Reduction in consumption (25% to 40%) – 24/7/365 product availability – Elimination of manufacturing down time – Complete audit trail – Automatic re-ordering facility

– Optimised inventory management – Less capital tied up in stock (you only pay for the items you use) – Visible demonstration of your commitment to best practice.

For further information please e-mail: enquiries@buckandhickman.com or go to www.buckandhickman.com

Local people, local knowledge, for over 180 years.

Buck & Hickman is a major national distributor, serviced by a state-of-the-art 100,000 ft² National Distribution Centre, (NDC) centrally located near Coventry. We are able to guarantee next day delivery of any stocked item, virtually anywhere in the UK. As part of Brammer plc – Europe’s leading distributor of maintenance, repair and overhaul components – we also have access to a pan-European distribution network covering over 2 million specialist engineering products. Whatever you need, we can source both reliably and efficiently.

But while we’re part of an extensive distribution network, our roots and reputation lie in our local, face to face service. Since we opened our first branch in 1829, we’ve remained committed to a strong local and regional presence. Our customers value it, and we value their custom. Today we operate a network of 28 branches, each with its own fleet, and each staffed by an experienced and friendly team who know the industries and their customers’ challenges. Committed to building long-term relationships, they’ve become part of the industrial community.

The local branch network performs one other vital function. It gives you access to highly trained specialists, including a field-based sales team who are on hand to help with quotes and technical enquiries, or to introduce you to the wider added value services of Buck & Hickman. They’ll even visit you on site, so with our local team, you really do get a local service.

Each branch carries a large amount of stock. This has been fully profiled against local industry requirements, so we carry the tools and equipment you need. You can call us and we’ll deliver, or you can drop into our trade counter. Either way, you’ll be greeted with a fast and efficient service – and that’s guaranteed.

– Field service specialists, available for on-site meetings and advice

– A network of local branches, for quick access to critical products – In-depth local knowledge and understanding

– Advice on product usage, with recommendations for more cost-effective alternatives – Access to manufacturers’ representatives for further specialist advice.

For further information please e-mail: enquiries@buckandhickman.com or go to www.buckandhickman.com

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Ordering online.

24/7 ordering and easy product search.

One of the first suppliers of industrial products to introduce online ordering, we have been developing and improving our website ever since, using customer feedback to continuously improve the buying experience.

Buck & Hickman was one of the first suppliers of industrial products to introduce online ordering. Since then, we have been developing and improving our website based on customer feedback, refining and improving the buying experience. www.buckandhickman.com Intelligent search

Enter a Buck & Hickman order code, a manufacturer’s part number or just a basic description and our website’s powerful search engine will search through over 60,000 products in our electronic catalogue and give you a shortlist of relevant results. If you are unable to find the part you need, please call your local branch who will be happy to help.

Product drill-down

Alternatively, you can use the online catalogue to drill-down by product category and use specific technical attributes to refine your search.

Quick paste

The ‘Quick Paste’ box enables you to order multiple product lines by simply pasting order codes and quantities

Why not register today at www.buckandhickman.com and start to enjoy the benefits of buying online?

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into a window. If you’ve got the codes you need in a spreadsheet, you can copy and paste them straight in for ease and simplicity.

Real-time availability

Our website shows real time stock levels so you can check whether an item is available before you place an order. Orders for stocked items placed before 4.30pm will be delivered next working day.

Simple one-page checkout

Our new simplified checkout process makes completing and paying for your transaction even quicker.

You can charge web orders to your Buck & Hickman trade account or pay by credit, debit or corporate purchasing card.

Exclusive offers and promotions

All registered web users are automatically entitled to join ‘Click & Save’ our exclusive online buyers club which offers special web-only offers and promotions and money saving e-vouchers.

Downloads

You’ll find a wide range of detailed technical descriptions, images and data sheets online.

Our Nationwide Branch Network.

NDC

Buck & Hickman Siskin Parkway East Middlemarch Business Park Coventry CV3 4PE

Tel: 02476 306 444 Fax: 02476 514 214 E-mail: enquiries@buckandhickman.com

www.buckandhickman.com