Manual Cruisematch - Cruisingpower

Guia de reservas Cruise Match New

www.cruisingpower.com

Guia de reservas Cruise Match New O Guia de Reservas Cruise Match New da Royal Caribbean irá ajudá-lo a entender como você pode fazer uma reserva de cruzeiro no CruiseMatch®, um recurso online de reservas que foi feito para deixar tudo mais fácil para você, agente de viagem.

Neste guia de Pronta Referência, iremos mostrar como acessar e navegar no CruiseMatch®, assim como incluir, editar e cancelar uma reserva de cruzeiro ou cruisetour individual.

Para utilizar o CruiseMatch®, acesse o site do Cruising Power (www.cruisingpower.com), uma área online com informações completas sobre nossos serviços. Cadastre-se para ter acesso, clicando em LOG IN. Assim que você tiver um usuário e senha (USERNAME e PASSWORD), você poderá acessar o CruisePower.com. Caso você precise de assistência, ligue para (11) 3031-2777 de segunda a sexta, das 9h às 18h. Lembre-se que para editar, cancelar ou fazer reservas, é necessário ter permissão do administrador da agência.

7 PASSOS PARA FAZER UMA RESERVA INDIVIDUAL Faça uma nova reserva

Página principal do CruiseMatch® Para fazer uso do CruiseMatch®, primeiro acesse CruisingPower.com clicando em BOOKING TOOLS> CruiseMatch> CruiseMatch New Para iniciar o processo de reservas, clique em SEARCH, que em português significa “Pesquisar”. * Caso queira fazer uma reserva de cabines conjugadas ou familiares, favor entrar em contato diretamente com o nosso Departamento de Reservas.

www.cruisingpower.com

Guia de reservas Cruise Match New

PASSO 1- SEARCH O que fazer nessa tela? t 3&4&37"5*0/ 5:1& 4FMFDJPOF *OEJWJEVBM 3FTFSWBUJPO t 4IJQ FTDPMIB B NBSDB F P OBWJP EF QSFGFSÐODJB t 4"*-*/( %"5& 4FMFDJPOF P %JB .ÐT F "OP %BZ .POUI BOE :FBS

t 0$$61"/$: *OGPSNF P OÞNFSP EF IØTQFEFT t $MJRVF OP CPUÍP 4&"3$) QBSB CVTDBS PT DSV[FJSPT EJTQPOÓWFJT

DICAS *5*/&3"3: FN 3FHJPO TFMFDJPOF B SFHJÍP POEF BDPOUFDFSÈ P DSV[FJSP F FN %FQBSUVSF FTDPMIB P QPSUP EF QBSUJEB EP OBWJP " RVBMRVFS NPNFOUP WPDÐ QPEF DMJDBS OP CPUÍP (?)

QBSB NBJT EFUBMIFT TPCSF P CruiseMatch® "DPNQBOIF P TFV QSPDFTTP EF SFTFSWBT OB CBSSB EF QSPHSFTTP

www.cruisingpower.com

Guia de reservas Cruise Match New

PASSO 2- SAILING Escolha o cruzeiro

O que fazer nessa tela? t #PUÍP 4FMFDU DMJRVF QBSB TFMFDJPOBS DSV[FJSP F QSPTTFHVJS DPN B SFTFSWB

DICAS &EJU 4FBSDI $SJUFSJB DBTP RVFJSB NVEBS B TVB QFTRVJTB DMJRVF OFTTF CPUÍP QBSB JOJDJBS VNB OPWB CVTDB $IPPTF VQ UP WPDÐ QPEF FTDPMIFS BUÏ DSV[FJSPT QBSB GB[FS VNB DPNQBSBÎÍP EP RVF Ï NFMIPS QBSB P TFV DMJFOUF $MJRVF OPT MJOLT EJTQPOÓWFJT FN B[VM EB UBCFMB QBSB BERVJSJS NBJT JOGPSNBÎÜFT

www.cruisingpower.com

Guia de reservas Cruise Match New

PASSO 3- CATEGORY SELECTION Seleรงรฃo de Categoria

O que fazer nessa tela? t 4FMFDJPOF B DBUFHPSJB F DMJRVF OP CPUร P 4FMFDU BOE 1SPDFFE QBSB QPEFS FTDPMIFS BT DBCJOFT

DICAS 4FMFDU $BUFHPSZ 5ZQF &TTB PQร ร P EJTQPOJCJMJ[B PT UJQPT EF DBUFHPSJB EF GPSNB FTQFDร รถDB 4FMFDJPOF %FMVYF 4VJUFT QBSB TVร UFT EF MVYP #BMDPOZ QBSB DBCJOFT DPN WBSBOEB 0VUTJEF QBSB DBCJOFT FYUFSOBT F *OUFSJPS QBSB JOUFSOBT *ODMVEF $MPTFE $BUFHPSJFT &TTB PQร ร P QFSNJUF RVF WPDร WJTVBMJ[F BQFOBT BT DBUFHPSJBT EJTQPOร WFJT $BUFHPSZ 4UBUVT .PTUSB B EJTQPOJCJMJEBEF EB DBUFHPSJB 0 Dร EJHP " TF BQMJDB QBSB DBCJOFT EJTQPOร WFJT ( QBSB RVF WPDร QPTTB HBSBOUJS B DBCJOF 8 RVBOEP B PQร ร P FTUร OB MJTUB EF FTQFSB PV $ RVF Oร P FTUร P EJTQPOร WFJT -JTUB EF FTQFSB 8 $BTP WPDร RVFJSB FOUSBS OB MJTUB EF FTQFSB EF BMHVNB DBUFHPSJB NBSRVF B PQร ร P i8BJU -JTU B $BUFHPSZw MPHP BCBJYP EP NFOV EF PQร ร FT %FQPJT EF FTDPMIFS VN QSFร P B DBJYB i5PUBM 1SJDFw TFSร BUVBMJ[BEB EF BDPSEP DPN B TFMFร ร P 0 QSFร P EJTQPOJCJMJ[BEP ร VN MJOL RVF DBTP GPS DMJDBEP NPTUSBSร NBJT EFUBMIFT TPCSF P WBMPS FN RVFTUร P

&TUร PQร ร P ร B TVB HBSBOUJB EF SFTFSWB JOEFQFOEFOUF EB DBUFHPSJB PV EFDL EF DBCJOF FTDPMIJEB

www.cruisingpower.com

Guia de reservas Cruise Match New

PASSO 4- STATEROOMS Cabines

O que fazer nessa tela? t 4FMFDJPOF B DBCJOF &TDPMIF BUร DBCJOFT DBEB VNB TFSร VNB SFTFSWB TFQBSBEB

t $POGFSJS EJTQPOJCJMJEBEF DBTP WPDร RVFJSB BWFSJHVBS TF VNB DBCJOF FTQFDร รถDB FTUร EJTQPOร WFM F B NFTNB Oร P FTUJWFS OB MJTUB JOTJSB P Oร NFSP OP DBNQP i0S FOUFS B TUBUFSPPN OVNCFS PS (VBSBOUFF IFSFw t $MJRVF OP CPUร P 4FMFDU 1SPDFFE #VUUPO QBSB FOUSBS DPN JOGPSNBร ร FT TPCSF PT Iร TQFEFT DICAS 1BSB WJTVBMJ[BS EFUBMIFT FTQFDร รถDPT TPCSF B DBCJOF DMJRVF OP Oร NFSP EB NFTNB 1BSB UFS BDFTTP ร QMBOUB EP EFDL DMJRVF OP MJOL EJTQPOJCJMJ[BEP OB DBUFHPSJB %FDL

www.cruisingpower.com

Guia de reservas Cruise Match New PASSO 5- GUEST DETAILS

Informaรงรตes sobre os hรณspedes O que fazer nessa tela?

Esse รฉ o momento no qual vocรช vai inserir os dados dos hรณspedes. Considere os seguintes campos: t 5JUMF JOGPSNBS B GPSNB EF USBUBNFOUP 6UJMJ[F i.Sw QBSB Iร TQFEFT EP TFYP NBTDVMJOP i.STw QBSB NVMIFSFT DBTBEBT PV i.JTTw QBSB TPMUFJSBT t -BTU /BNF JOGPSNF P TPCSFOPNF EP Iร TQFEF /ร P NFODJPOF P TPCSFOPNF EP NFJP BQFOBT P ร MUJNP t 'JSTU /BNF JOTJSB P OPNF EP Iร TQFEF t (FOEFS TFMFDJPOF P TFYP EP Iร TQFEF 6UJMJ[F .BMF QBSB NBTDVMJOP F 'FNBMF QBSB GFNJOJOP t $JUJ[FOTIJQ JOGPSNF B DJEBEBOJB EP Iร TQFEF EF BDPSEP DPN BT JOJDJBJT EP TFV QBร T EF PSJHFN t "HF JEBEF t 0OCPBSE MBOHVBHF TFMFDJPOF P JEJPNB OP RVBM o hospede se comunicarรก no navio. t %JOJOH 4FMFDJPOF P IPSร SJP EP UVSOP EF QSFGFSร ODJB QBSB HBSBOUJS VNB NFTB $BTP Oร P IBKB IPSร SJPT EJTQPOร WFJT TFMFDJPOF VNB PQร ร P EP 8BJUMJTU 4FBUJOH MJTUB EF FTQFSB

0 UBNBOIP EB NFTB QPEF TFS FTDPMIJEP OB PQร ร P 5BCMF TJ[F NBT Oร T Oร P QPEFNPT HBSBOUJ MB t 1SPDFFE UP 1SJDJOH FTTF CPUร P HSBWBSร TVBT JOGPSNBร ร FT F WBJ MFWร MP ร VNB UFMB RVF EJTQPOJCJMJ[BSร P QSFร P รถOBM EP DSV[FJSP DICAS *OWFOUPSZ 5JNF 7FKB RVF BQร T FTDPMIFS B DBCJOF WPDร QPTTVJ BUร NJOVUPT QBSB DPOรถSNBS B SFTFSWB $BTP Oร P รถ[FS JTTP B DBCJOF FTDPMIJEB TFSร MJCFSBEB F WPDร EFWFSร FTDPMIFS VNB PVUSB &TTF SFDVSTP QFSNJUF DPN RVF WPDร QPTTB HBSBOUJS B EJTQPOJCJMJEBEF EB DBCJOF OFTTF QFSร PEP EF UFNQP TFN RVF PVUSP BHFOUF EF WJBHFN FGFUVF B NFTNB SFTFSWB $MPOF *OGPSNBUJPO GSPN UIF รถSTU HVFTU FTTB PQร ร P GBDJMJUB TVB SFTFSWB F B UPSOB NBJT Sร QJEB QPJT BP TFS BDJPOBEB P TJTUFNB DPQJB P TPCSFOPNF DJEBEBOJB F JEJPNB EF DPNVOJDBร ร P OP OBWJP EP QSJNFJSP Iร TQFEF F BT JOTFSF BVUPNBUJDBNFOUF OPT EFNBJT

www.cruisingpower.com

Guia de reservas Cruise Match New

PASSO 6- FINAL PRICING Preรงo final

t 3FWJTF P QSFร P FTTF QBTTP ร JNQPSUBOUF QPJT FMF Eร EFUBMIFT EP QSFร P รถOBM EF DBEB Iร TQFEF t %FQPJT EF DPOGFSJS PT EFUBMIFT EP QSFร P DMJRVF FN 1SPDFFE UP $POรถSNBUJPO QBSB DPNQMFUBS B TVB SFTFSWB DICAS t 7JFX "HFODZ %FUBJMT DMJRVF QBSB WJTVBMJ[BS BT DPNJTTร FT EB BHร ODJB

www.cruisingpower.com

Guia de reservas Cruise Match New

PASSO 7- CONFIRMATION Confirmaรงรฃo

t 3FRVFTU $POรถSNBUJPO BP NBSDBS FTTB PQร ร P WPDร QPEFSร FOWJBS VNB DPOรถSNBร ร P WJB GBY PV F NBJM UBOUP QBSB P Iร TQFEF (VFTU 7FSTJPO RVBOUP QBSB B QSร QSJB BHร ODJB EF WJBHFOT 5" USBWFM BHFODZ

DICAS 3FTFSWBUJPO "OPUF P Oร NFSP EB SFTFSWB 7PDร QSFDJTBSร EFMF DBTP RVFJSB BDFTTBS PV NVEBS BMHVNB JOGPSNBร ร P EB SFTFSWB OP GVUVSP

www.cruisingpower.com

Guia de reservas Cruise Match New PARABร NS

Vocรช acaba de fazer uma reserva de cruzeiro!

Agora vou lhe mostrar como vocรช pode acessar uma reserva que jรก foi feita.

COMO ACESSAR UMA RESERVA INDIVIDUAL O que fazer nessa tela? t "DFTTBS DPN Oร NFSP EF SFTFSWB 3FTFSWBUJPO JOTJSB P Oร NFSP de reserva e clique em GO para prosseguir; t "DFTTBS TFN P Oร NFSP EF SFTFSWB JOGPSNF NBSDB #SBOE OBWJP 4IJQ EBUB EP DSV[FJSP 4BJM %BUF F PV 4PCSFOPNF -BTU /BNF

$MJRVF FN i(Pw 2VBOUP NBJT EFUBMIFT NBJT Gร DJM EF รถMUSBS B SFTFSWB que vocรช procura.

ACESSANDO A RESERVA

Menu NAVIGATION t 1PS NFJP EB CBSSB /"7*("5*0/ WPDร QPEFSร BEJDJPOBS PV NPEJรถDBS BMHVNBT JOGPSNBร ร FT EB SFTFSWB 6UJMJ[BS B CBSSB /BWJHBUJPO QFSNJUF DPN RVF WPDร OBWFHVF QFMBT JOGPSNBร ร FT EF GPSNB TFHVSB -FNCSF TF EF OVODB VUJMJ[BS B PQร ร P i7PMUBSw EP TFV OBWFHBEPS QPJT EFTTB GPSNB ร QPTTร WFM RVF WPDร QFSDB BT JOGPSNBร ร FT Oร P TBMWBT DICAS (SBUVJUJFT (PSKFUBT ร DVMUVSBM RVF PT Iร TQFEFT QBHVFN HPSKFUBT ร USJQVMBร ร P &TTB PQร ร P EB CBSSB /BWJHBUJPO QFSNJUF DPN RVF WPDร QPTTB Kร JODMVJS BT HPSKFUBT OP QSFร P รถOBM QBSB P Iร TQFEF

www.cruisingpower.com