2020 Center for WorkLife Wellbeing Annual Report

2020 Center for WorkLife Wellbeing Annual Report Fostering WorkLife meaning, connection and joy.

February 2020

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Table of Contents Opening Remarks & Executive Summary by Dr. Heather Farley ......................................................... 3 The Center for WorkLife Wellbeing .......................................................................................................................5 The WorkLife Wellbeing Operational Framework: the “What”, “How” and “Who” of Wellbeing ............................................................................................................................................................................... 6 What is wellbeing? .........................................................................................................................................................................................................................6 How can we influence wellbeing? ..................................................................................................................................................................................... 7 Who can influence wellbeing? ............................................................................................................................................................................................. 8

Learning More ..................................................................................................................................................................... 9 Appendixes and References ...................................................................................................................................... 10 Appendix A: Meet the Team ............................................................................................................................................................................................... 10 Appendix B: The Center for WorkLife Wellbeing Services ............................................................................................................................13 Appendix C: Wellbeing Education & Outreach Through Presentations, Posters, Publications & Podcasts ..............14 Appendix D: A Comprehensive Systems Approach to Resident Wellbeing .................................................................................... 16

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2020 WorkLife Wellbeing Annual Report

**Many of the links in this report are only accessible when logged in to the ChristianaCare network.

Opening Remarks & Executive Summary

by Heather Farley, M.D. Valued Colleagues, With overwhelming joy and gratitude, we announce the expansion of the Center’s scope to include all of our extraordinary caregivers. To support this growth, the Center has: • • • • • •

Changed our name to The Center for WorkLife Wellbeing.

Recruited a full complement of team members.

Developed a comprehensive suite of wellbeing services1 that continuously evolves based on changing needs and caregiver feedback.

Created an advanced operational framework to describe and guide our wellbeing journey.

Broadened our mission statement--to foster WorkLife meaning, connection, and joy.

Launched a new internal website where caregivers can access online resources and information regarding our services.

I would like to thank each of you for the role you have played in making this expansion possible and look forward to working with each of you to build on our 2019 accomplishments: • •

•

•

• • •

The Center released an interactive Provider Wellbeing Dashboard that provides transparency around the Provider Wellbeing Survey results and allows users to interact with subsets of the data.

The Care for the Caregiver program reached a major milestone—the team has provided peer support to over 1000 caregivers since its inception in June 2015. We are so proud of the over 50 multidisciplinary peer supporters throughout the organization who volunteer their time to support their colleagues after adverse events.

Utilization of VITAL WorkLifeTM services by our physicians and advanced practice clinicians doubled from 2017 to 2018…and then doubled again from 2018 to 2019! Almost 15% of our providers now take advantage of VITAL’s services. (Web: Username CCHS, password member or call 877-731-3949) The OASIS education program has been delivered to over 1500 ChristianaCare caregivers across multiple disciplines and campuses. Since its inception, the OASIS education modules have been offered to 2400 caregivers. In 2019, 5 additional OASIS rooms were opened, for a total of 10 protected spaces now available to all caregivers for reflection, relaxation, and restoration.

Fostering an inclusive culture is an important aspect of the Center’s work. Meaningful complements to local efforts are actively being pursued, including a potential partnership with #TimesUpHealthcare.

Through multiple presentations and publications, the Center’s team has emerged as thought leaders in the evolving field of wellbeing in healthcare.

The Center developed a catalog of educational and consultative services to support wellbeing efforts by other health systems; they are designed to expedite the adoption of key wellbeing services within the broader regional, national and international healthcare community.

As we celebrate the milestones that we have reached together, we also renew our commitment to be exceptional today and even better tomorrow. The voice of frontline caregivers will continue to be a crucial

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To learn about the Center for WorkLife Wellbeing’s Programs, visit our internal website at: https://cchs.sharepoint.com/sites/Intranet-WorkLifeWellbeing 3

2020 WorkLife Wellbeing Annual Report

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driver in the ongoing evolution of our services and programs. We look forward to serving together to advance the wellbeing of all ChristianaCare caregivers in 2020.

To learn more about our services, visit our new website or reach out to us directly with specific questions at wellbeing@christianacare.org.

Yours in service,

Heather Farley, M.D., MHCDS, FACEP Chief Wellness Officer

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2020 WorkLife Wellbeing Annual Report

**Many of the links in this report are only accessible when logged in to the ChristianaCare network.

•

The Center for WorkLife Wellbeing As the Center for Provider Wellbeing expands to serve all caregivers, it is also changing its name to The Center for WorkLife Wellbeing. While continuing to serve the members of the ChristianaCare Medical-Dental Staff and advanced practice clinicians, the Center is proudly expanding our services to all employees of ChristianaCare.

The Center has designed a broad variety of wellbeing services to recognize that caregivers have different needs, while also acknowledging our common humanity. Services include: •

•

•

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Deploying one of our 50+ specially trained peer supporters to care for peers who are experiencing distress following a challenging event, most frequently a stressful or traumatic patient case or interaction.

Educational offerings, like Ice Cream Rounds or OASIS, are designed to foster emotional intelligence, empathy for each other, and healthier working relationships; delivered in bite-size pieces that feasibly fit in a busy day.

Opportunities to take empowered action through special projects and roles; these caregivers contribute to the wellbeing of their colleagues while also tapping into their individual strengths and passions.

This activity has been approved for AMA PRA Category 1 credit™.

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Subject matter expertise and advocacy on a broad range of wellbeing topics.

In 2019, the Center expanded its catalog to include a variety of new recurring programs that are available across disciplines and are shared electronically with caregivers at satellite locations whenever possible and appropriate: •

• •

Mindfulness for Caregivers: Guided mindfulness practice and group discussion with resources distributed weekly to those who cannot attend in person. Click here to join and view available resources.

Time For You: An Arts, Humanities & Wellbeing Series2.

Increased opportunities for small group leadership development coaching.

The Center continuously refines its programming based on caregiver feedback, emerging needs and in pursuit of its mission to foster WorkLife meaning, connection, and joy.

The WorkLife Wellbeing Operational Framework: the “What”, “How” and “Who” of Wellbeing Research has demonstrated a strong relationship between the satisfaction we feel at work and how we perceive our overall wellbeing, both in and out of the workplace3. This is consistent with the incredible personal investment that each of our caregivers make in their work--their time and passion, as well as their physical, cognitive and emotional energy. ChristianaCare’s Annual Operating Plan honors that investment and reflects the organization’s commitment to continuously improve the caregiver experience.

The WorkLife Wellbeing Operational Framework is designed to: •

•

•

Acknowledge the reciprocal relationship between one’s work experience and their overall WorkLife Wellbeing.

Establish a common language around wellbeing that is applicable to a broad workforce with varying wellbeing needs.

Highlight the strategic partnerships and varied approaches that can be utilized to address wellbeing concerns.

Each layer of the WorkLife Wellbeing Operational Framework- the “what”, the “how” and the “who" functions like a three-legged stool. Each leg of the stool is critical but insufficient alone. By attending to all aspects of wellbeing, leveraging different methods and optimizing our strategic partnerships, the Center strives to deliver a balanced approach to wellbeing.

What is wellbeing?4 The WorkLife Wellbeing Operational Framework acknowledges that aspects of an individual’s work can make it challenging to attend to personal

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Bowling, Eschleman & Wang. A meta-analytic examination of the relationship between job satisfaction and subjective well-being. February 2011. (https://onlinelibrary.wiley.com/doi/abs/10.1348/ 096317909X478557) 6

wellbeing needs. It also emphasizes the important role that our work culture and environment can play in shaping our wellbeing.

When we attend to our Personal Wellbeing— our physical, psychological and financial health—we feel better and we get better at recognizing what we need to be at our best for the important people in both our personal and professional lives.

Integrating the competing demands of our home and work lives can lead many of us to sacrifice our own self-care to meet the needs of others.

Caregivers can find additional resources to support their personal wellbeing at: https://www.christianacarewellness.org/ Working in a Culture of Wellbeing means encouraging one another to attend to personal wellbeing needs and striving to set the example for one another. It also means working together to create a shared sense of: • •

Physical & psychological safety Connection & camaraderie

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The components of WorkLife Wellbeing (the “what”) are an adaptation and expansion of Stanford’s WellMD Professional Fulfillment Model.

2020 WorkLife Wellbeing Annual Report

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• •

Meaning & purpose Choice & autonomy

Experiencing Efficiency of Work is also a critical component of WorkLife Wellbeing. Identifying opportunities for improvement can often be achieved by asking questions like: •

• •

•

Do all caregivers have access to the information, supplies, equipment and supporting team members necessary to perform their work?

Does technology streamline the workflow or create additional tasks?

Are all members of the care team consistently working at the top of their license?

Do distractions, inefficiencies, administrative burdens or duplications in process increase the time required to complete given tasks?

By placing a balanced emphasis on all three aspects of WorkLife Wellbeing, we hope to help every caregiver achieve meaning, connection, and joy.

How can we influence wellbeing?

The WorkLife Wellbeing Operational Framework outlines three ways we influence wellbeing—by delivering wellbeing services directly to our caregivers, by creating opportunities for caregivers to take empowered action to improve the wellbeing of their colleagues, and through advocacy efforts.

The Center for WorkLife Wellbeing offers a variety of Wellbeing Services, including: •

•

•

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A network of 10 OASIS rooms that is available to all caregivers across 3 campuses.

The Thank You Project which helps grateful patients connect with the clinical and non-clinical caregivers who have had such a significant impact on their lives and health.

Reflective Rounds are monthly facilitated discussion sessions where multidisciplinary teams can explore their reactions to providing patient care, the meaning and values that drive their work,

•

and pathways to fulfillment and self-care in a supportive setting.

A comprehensive catalog of the Center’s services is outlined in Appendix B, with additional information available on our internal website.

Providing caregivers with opportunities to take Empowered Action allows them to tap into their talents and passions to positively influence the wellbeing of their colleagues. Several of the programs offered by the Center for WorkLife Wellbeing include opportunities for empowered action, such as serving as an OASIS champion, a COMPASS facilitator or a peer supporter in the Care for the Caregiver program.

The Center for WorkLife Wellbeing strives to amplify the voice of the caregiver through its Advocacy efforts, which often address challenges well beyond the control of individual caregivers or even individual health systems. While a broad variety of efforts fall into this category, they most commonly include: •

•

•

Gathering feedback regarding the caregiver experience to inform policy decisions.

Partnering with internal stakeholders to overcome operational challenges or implement interventions on the local level.

Advocacy efforts on the national stage in collaboration with professional organizations.

Examples of advocacy efforts include: •

The creation of a Gender Equity Task Force in the Department of Surgery.

Bolstering privacy and dignity considerations in the Clinician Experiencing Mental Distress guidelines.

• •

•

Fostering greater psychological safety in the event review process.

The creation of an EHR User Experience Task Force within ChristianaCare Hospitalist Partners to optimize efficiency and utility.

The release of the Civil Rights Compliance policy, designed to protect the rights of caregivers and foster a work environment free of discrimination.

2020 WorkLife Wellbeing Annual Report

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•

•

The formation of a Senior Clinician Advisory Group to advocate for the unique needs of physicians and advanced practice clinicians in the later stages of their career.

Multi-system collaboration around the caregiver experience through eBrightHealth

Who can influence wellbeing?

Some of the foundational challenges to wellbeing in healthcare lay squarely in the control of Government & Regulatory Entities. By partnering with Professional Organizations, we are able to extend our advocacy efforts beyond our walls and influence policy decisions more broadly. This includes: • •

Participation in the Physician Wellness Academic Consortium.

Ongoing participation in the National Academy of Medicine's Action Collaborative on Clinician Well-Being and Resilience, which recently culminated in the publication of key recommendations: Taking Action Against Clinician Burnout: A Systems Approach to Professional WellBeing.

Locally, we are able to implement meaningful and impactful interventions by partnering with Internal Stakeholders. We are incredibly grateful for the more than 100 caregivers who have volunteered to take empowered action as: •

OASIS champions.

•

Care for the Caregiver peer supporters.

•

COMPASS facilitators; or

•

Members of the Resident Wellbeing Committee.

✓ ✓

✓ ✓

Consult with us as their team's face challenging times.

•

Encounter the roving Wellbeing Wagon as it makes its way through the many ChristianaCare locations, offering wellbeing tips, information on upcoming wellbeing services and healthy snacks to help you recharge

ChristianaCare raises minimum wage to $15/hour.

Aetna Resource for Living chosen as new caregiver Employee Assistance Program (Username: ChristianaCare, Password: EAP).

Paid Parental Leave Policy Announced for fiscal year 2021.

Wellbeing education built into protected lecture time of almost all residency and fellowship programs as part of a broader GME wellbeing strategy

And we encourage caregivers to take advantage of opportunities for empowered action throughout the organization, such as:

We have had the pleasure of meeting thousands more caregivers as they:

✓ ✓

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•

Click below to learn more about the many ChristianaCare initiatives and services which contribute directly to caregiver wellbeing, such as:

✓

Read more about ChristianaCare’s Values and Behaviors at: https://way.christianacare.org/thechristiana-care-way/our-values-and-behaviors/

Participate in Wellbeing Services.

But each and every caregiver plays a significant role in shaping the culture of work at ChristianaCare. As caregivers, we have collectively defined our Values & Behaviors5 to guide the way we interact with the public and with one another. Through Love and Excellence, every caregiver has the power to positively contribute to WorkLife Wellbeing.

(Click here to learn more about getting involved.)

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•

Inspire healthy living by becoming a Wellness Champion.

Employee Resource Groups encourage inclusion and camaraderie.

Making Tomorrow Happen launched organization-wide, empowering caregivers to identify opportunities for improvement and solve problems together..

2020 WorkLife Wellbeing Annual Report

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Learning More Every caregiver plays a valuable role in the success of our organization, the health of our community and the experience of their colleagues. Over the next several months, the Center for WorkLife Wellbeing will be reaching out to individuals, teams and departments to learn more about your collective caregiver experience and how we can partner together to optimize your wellbeing.

There are also several ways you can learn more about the Center for WorkLife Wellbeing: •

•

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Visit our internal website to learn more about our programs and opportunities for you to get involved.

Keep your eyes peeled for the Wellbeing Wagon.

•

•

Text "CWW NEWS" to 56-512 to receive a monthly email about upcoming programs and events.

Reach out to us with specific questions at wellbeing@christianacare.org.

2020 WorkLife Wellbeing Annual Report

**Many of the links in this report are only accessible when logged in to the ChristianaCare network.

Appendixes and References Appendix A: Meet the Team Heather Farley, M.D., MHCDS, FACEP, Chief Wellness Officer Dr Farley is an Emergency Physician by training and is proud to have worked with her ChristianaCare family since 2002. She is passionate about improving the caregiver experience and feels incredibly fortunate to be able to direct her energy and time to such worthwhile endeavors. When not at work, Dr Farley enjoys playing with her fur babies, running/cycling, reading, and travelling with her fiancĂŠ.

Vanessa Downing, Ph.D, Director of WorkLife Wellbeing Dr. Downing, a Counseling Psychologist, has been with ChristianaCare since 2009 and helped found the Center in 2016. She finds meaning in helping organizations and individuals reach their potential, and especially loves being part of a creative, talented team that brings out the best in each other. She finds joy in time at home and abroad with her multigenerational family, and in the garden with her dogs.

Greta Ehrhart, Manager of Strategic Projects Greta joined ChristianaCare in August 2010. With a variety of experience in various healthcare arenas, she oversees the Center’s communication strategy, financial performance and operational data work. When not at work, Greta enjoys traveling and spending time with her friends and family.

Theresa Birardi DO, Ambulatory Wellbeing Champion Dr. Birardi is thrilled to join the team, having started in August 2019. She works as a family medicine doctor at our ChristianaCare Claymont site and is passionate about preventative care of patients, young and old. She stays busy outside of work with her two school aged kids and husband as well as her extended family in New York.

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2020 WorkLife Wellbeing Annual Report

**Many of the links in this report are only accessible when logged in to the ChristianaCare network.

Cheryl Botbyl, Wellbeing Program Coordinator Cheryl has been with ChristianaCare for 4 years and joined the WorkLife Wellbeing team in May 2019. Cheryl says that organizing is a stress reliever for her both at work and at home. In addition, she does also enjoy hanging out with her husband, two adult daughters and four dogs.

Stacey Boyer, PsyD, Caregiver Wellbeing Specialist Dr. Boyer is a clinical psychologist who has been with ChristianaCare since 2017. She joined the Center for WorkLife Wellbeing in December 2019 to promote individual and collective health and wellbeing among all caregivers. She finds meaning and joy through music, yoga, service, and connection with others, particularly her family, animals, and Mama Tribe.

Katie Godfrey, Ph.D, Care for the Caregiver Program Manager Dr. Godfrey is a clinical psychologist who joined the Center for WorkLife Wellbeing in Summer 2019 after working at Drexel and several VA hospitals in her early career. In her free time, she enjoys being active, including yoga, fitness, and hiking, tending to her houseplants, doing photography, and cooking.

Jessica Hinckle, Executive Assistant & Wellbeing Team Coordinator Jessica Joined ChristianaCare in June of 2008 and has been supporting its wellbeing work since 2014. She takes great pride in being part of a team that is so focused on the wellbeing of our caregivers and finds great meaning in assisting each of her colleagues. When not at work Jessica really enjoys being with her loved ones and baking in her free time.

Danielle Kuhn, Wellbeing Program Manager Danielle joined ChristianaCare in December 2016 and the Center for WorkLife Wellbeing in February 2019. She finds WorkLife meaning, connection and joy in creating streamlined processes for many programs that help our caregivers thrive. Outside of work she enjoys time with family and friends, hiking, and leading bible study.

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2020 WorkLife Wellbeing Annual Report

**Many of the links in this report are only accessible when logged in to the ChristianaCare network.

Julie MacRae, M.D., Perioperative Services Provider Wellbeing Champion Dr. MacRae is a plastic surgeon who has been affiliated with ChristianaCare since 2003 and joined the CPW team in 2018. She works with other surgeons and perioperative staff to reduce frustration and stress, as well as to enhance fulfillment in work. Her family keeps her in stitches, and she enjoys doing art projects, swimming, and scuba diving.

Mark Mason, Ph.D, Resident Wellbeing Specialist Joining Worklife Wellbeing in August 2018, Dr. Mason works with resident and fellow physicians to promote individual and collective health and wellbeing in the clinical learning environment. He is a licensed psychologist. To stay whole and balanced, he enjoys staying active (ultimate frisbee, gardening, hiking, traveling) and practicing mindfulness.

Sam Van Horne, Ph.D, Senior Research Associate Sam has been with ChristianaCare since November 2018, and he used to work in higher education where he studied instructional technology and factors associated with college student success. He enjoys data analysis in SAS and R but will go fly fishing if he can find the time and the river.

ChristianaCare‘s Community Service Benefit provides great opportunities for teambuilding!

We had the privilege to serve our neighbors of NAMI Delaware (National Alliance on Mental Illness). By serving together and partnering with our neighbors in need, we made a positive impact on our community and our team.

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2020 WorkLife Wellbeing Annual Report

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Appendix B: The Center for WorkLife Wellbeing Services

Nurses

Clinical Support Staff

Non-Clinical Staff

X

X

X

X

Christiana Care Way Rounds*

X

X

X

X

X

X

X

COMPASS

X

X

Insights Focus Groups

X

X

Ice Cream Rounds

X

X

X

X

X

X

X

X

X

X

X

OASIS Project

X

X

X

X

X

X

X

X

Paws to De-Stress

X

X

X

X

X

X

X

X

Small Group Leadership Coaching

X

X

X

X

Mindfulness for Caregivers

X

X

X

X

Narrative Medicine Workshops

X

X

X

X

X

327 individual, 28 group peer support encounter

X

Preparing to restart March 2020

X

5 groups, 43 participants; Curriculum sold to 1 client

X

X

Conducted with 6 groups in 2019

X

X

X

68 sessions scheduled with up to 275 residents

X

X

X

X

X

X

Efficiency of Work

Nurse Managers

X

Culture of Wellbeing

Advanced Practice Clinicians

X

Personal Wellbeing

Residents/Fello ws

X

Opportunity for Empowered Action?

Credentialed Physicians

X

External Market

Physician Leaders

Care for the Caregiver

Wellbeing Services

2019 Utilization

Components of Professional Fulfillment

Target Audiences

4 new OASIS Rooms added; new web-based curriculum created & made available

X

Held quarterly, average 100 attendees

X

3 groups currently meeting monthly, average 9-12 attendees per group

X

Held weekly, 12 average attendees

X

Held monthly, 6-10 people

Physician Leadership Network*

X

X

X

Held monthly, 28 members

Physician Professionalism Council*

X

X

X

Held monthly, 31 Members

Provider Litigation Support

X

X

X

X

Confidential

Reflective Rounds

X

X

X

X

Held monthly, 15-20 participants each month

Resilient Leaders Series

X

X

X

X

Held quarterly, average 30 attendees

X

X

12 residents

Resident Wellbeing Committee

X

X

X

X

X

X

X

X

X

X

X

Resource Liaison Services

X

X

X

X

Thank You Project

X

X

X

X

X

X

X

X

Time For You: Arts, Humanities & Wellbeing Series

X

X

X

X

X

X

X

X

X

X

X

Vital WorkLife

X

Confidential

X

1 patient case, 30 attendees

X

X

Held monthly, ~120 unique caregivers have participated

X

X

517 contacts supporting 206 providers/family members, 554 uses of mobile app/web

* Program conducted in collaboration with another department/group

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2020 WorkLife Wellbeing Annual Report

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Appendix C: Wellbeing Education & Outreach Through Presentations, Posters, Publications & Podcasts Date

Title

Forum

Speaker/Author

1/17/19

The Second Victim: Caring for our Own

Yosemite Medical Education Foundation

Heather Farley, MD, MHCDS, FACEP

2/12/19

Provider Consulting Engagement

Morristown Medical Center

Heather Farley, MD, MHCDS, FACEP Vanessa Downing, Ph.D.

2/28/19

Applying mindfulness for our groups and ourselves

American Group Psychotherapy Association Annual Connect Conference

Mark Mason, Ph.D., M.Ed.

3/6/19

Advanced self-care, stress and change

Childrens Advocacy Center

Vanessa Downing, Ph.D.

3/19/19

Burnout in Healthcare: Bring back the joy!

Spectrum Health System

Heather Farley, MD, MHCDS, FACEP

3/24/19

Women’s Wellness through Equity and Leadership

Advancing Health- A podcast from the American Hospital Association.

Heather Farley, MD, MHCDS, FACEP

4/4/19

Strategies for Achieving Joy in the Workplace

Becker's Hospital Review Annual Meeting

Heather Farley, MD, MHCDS, FACEP

4/30/19

The Second Victim - Caring for the Caregiver After Adverse Events

MedX Talks at World Café Live

Heather Farley, MD, MHCDS, FACEP

5/21/19

Strategies for Achieving Joy in the Workplace - Fireside Chat

Health Management Academy Physician Leadership Program

Heather Farley, MD, MHCDS, FACEP

5/30/19

Getting Your Needs Met

Nemours Physician Wellness Education Symposium

Vanessa Downing, Ph.D.

5/30/19

Strategies for Achieving Joy in the Workplace

Nemours Physician Wellness Education Symposium

Heather Farley, MD, MHCDS, FACEP

6/5/19

Joy in Medicine: It IS Possible

Pennsylvania Medical Society

Heather Farley, MD, MHCDS, FACEP

8/7/19

Defending the Term “Burnout”: A Useful Tool in the Quest to Ease Clinician Suffering

NEJM Catalyst, https://catalyst.nejm.org/doi/full/10.1056/CAT.19 .0631

Susannah Rose, MD, MPH, Miriam T. Stewart, MD, Heather Farley, MD, MHCDS & Daniel Marchalik, MD MA

8/8/19

Healthcare Provider Wellbeing Programs: How Data Makes the Case

American Psychological Association Annual Convention

Vanessa Downing, Ph.D.

9/11/19

Joy in Medicine: It IS possible

Chestnut Hill Hospital

Heather Farley, MD, MHCDS, FACEP

9/12/19

Be Well: Preventing Physician Suicide

Advancing Health- A podcast from the American Hospital Association, https://www.aha.org/advancing-healthpodcast/be-well-preventing-physician-suicide

Heather Farley, MD, MHCDS, FACEP

9/19/19

Implementation of a Gender Equity Task Force in the Department of Surgery

American Conference on Physician Health

Sam Van Horne, Ph.D.

9/19/19

HOT-SPOTTING: Making it Safer to Share and to Receive Difficult Feedback

American Conference on Physician Health

Greta Ehrhart

American Conference on Physician Health

Mark Mason, Ph.D., M.Ed.; Vanessa Downing, Ph.D

American Conference on Physician Health

Sam Van Horne, Ph.D.

9/19/19

9/19/19

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Resident Physician Wellbeing: Seminal events and multi-level strategies to embed wellness and health into clinical learning environments Using the Results of a Cross-Sectional Physician Wellness Survey to Model Multiple Outcomes to Inform Interventions to Support Physician Wellbeing

2020 WorkLife Wellbeing Annual Report

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Date

Title

Forum

Speaker/Author

10/4/19

Organizational Strategies to Reduce Physician Burnout and Improve Professional Fulfillment.

10/7/19

Wellbeing: What's the Case?

10/14/19

Strategies for Achieving Joy in the Workplace

Thomas Jefferson University Faculty Development Retreat

Heather Farley, MD, MHCDS, FACEP

10/14/19

Getting Your Needs Met

Jefferson University

Vanessa Downing, Ph.D.

10/17/19

Why Healthy Culture?

Trending Health - A podcast from Vynamic, https://vynamic.com/insights/why-healthyculture-wellbeing-matter/

Heather Farley, MD, MHCDS, FACEP

10/27/19

Valuing the Physician Assistant: Joy and Meaning in Medicine

Delaware Association of Physician Assistants

Mark Mason, Ph.D., M.Ed.

10/29/19

What Are the Effects of Parenting and Pregnancy on Provider Wellbeing? (poster presentation)

CENTILE Conference

Sam Van Horne, Ph.D.

10/29/19

Going from Full to Part Time: What Gets Better? (poster presentation)

CENTILE Conference

Sam Van Horne, Ph.D.

10/30/19

Caring for our Own: The Fundamentals of Creating a Peer Support Program

CENTILE Conference

Heather Farley, MD, MHCDS, FACEP & Katie Godfrey, PhD

10/30/19

Chief Wellness Officers: What Do They Do and Why Does the Title Matter? - Chief Wellness Officer Panel Discussion

CENTILE Conference

Heather Farley, MD, MHCDS, FACEP

11/13/19

A Beacker's Healthcare Podcast, Scott Becker Interviews Dr. Heather Farley, https://blubrry.com/beckershealthcarepodcast/51 Chief Wellness Officer at Christiana Care 860698/scott-becker-interviews-dr-heather-farleyHealth System chief-wellness-officer-at-christiana-care-healthsystem/

Current Problems in Pediatric Adolescent Health Care 2019 (Link to publication: https://www.sciencedirect.com/science/article/a bs/pii/S1538544219301051) Women's Wellness Through Equity and Leadership Program

Olson K, Marchalik D, Farley H, et al.

Heather Farley, MD, MHCDS, FACEP

Heather Farley, MD, MHCDS, FACEP

11/14/19

Keynote Panel Discussion

Healthcare Leadership Exchange

Heather Farley, MD, MHCDS, FACEP

11/23/19

Care for the Caregiver: The power of Peer Support

Medical Society of Delaware Annual Meeting

Katie Godfrey, PhD

12/4/19

Meaningful Metrics

Johnson & Johnson Health Management Academy

Heather Farley, MD, MHCDS, FACEP

12/4/19

Participation in CWO Panel Presentation

Johnson & Johnson Health Management Academy

Heather Farley, MD, MHCDS, FACEP

Manuscript Submitted

Wellness rounds: A comprehensive approach to trainee wellbeing

Supporting Well-being Through the Manuscript Implementation of Education in a Relaxing Submitted Retreat Space

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Journal of Graduate Medical Education

Journal of Nursing Administration

Mark Mason, Ph.D, M.Ed; Vanessa Downing, Ph.D; Samual Van Horne, Ph.D; Heather Farley, MD, MHCDS, FACEP; John Donnelly, MD; Brian Levine, MD; Greta Ehrhart, Christina Edwards Sam Van Horne, Ph.D.; Vanessa Downing, Ph.D.; Heather Farley, MD, MHCDS, FACEP

2020 WorkLife Wellbeing Annual Report

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Appendix D: A Comprehensive Systems Approach to Resident Wellbeing

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