Looking Ahead - News from the ChristianaCare Office of Development

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We are people people and we miss you!

Development professionals love meeting amazing people — individuals like you who care about uplifting community and supporting institutions that are making the world a better place.

has been up to while our caregivers on the front lines continue to meet the region’s COVID-19 needs head on.

Although we’re happy to work from home for the safety of our caregivers, patients and families, we miss you!

The best part of our work is regular conversations with donors over coffee or lunch. We are really eager to get back to these personal visits.

The coronavirus pandemic has changed the world, but it hasn’t changed ChristianaCare’s mission.

We remain committed to serving our neighbors with loving, excellent care.

Since in-person get-togethers aren’t possible right now, we’re writing to share a bit about what our Development team

New way, same mission

You are key to this promise. Donor support makes possible our critical work across the region as we begin to coexist with coronavirus, which offers new opportunities to give.

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More than ever, your partnership is vital to ChristianaCare. Thank you for your continued support and interest in the health and well-being of your community.

We can’t wait to see you again!”

DREWRY NASH FENNELL Chief Communications and Experience Officer

Drew.Fennell@christianacare.org

Securing the future of health care The year has been stressful for everyone, but there’s a silver lining. COVID-19 tested ChristianaCare’s strength and resolve to lead the way in transforming health care for the future.

Through the long winter, spring and summer months of 2020, we delivered the care our neighbors wanted, when and where they needed it most. In doing so, we created lasting service models for the future.

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NEWS from the OFFICE OF DEVELOPMENT

To support this work, we are excited to tell you about the upcoming launch of the Securing Tomorrow Fund, which will help us continue to reframe health care delivery and patient experiences today and tomorrow.

Why do you love giving? Drop us a line and let us know! We’d love to hear from you.

Circle of Giving Looking Ahead is published by ChristianaCare’s Office of Development. If you have a question or comment, call us at 302-327-3305 or email us at developmentoffice@christianacare.org.

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M E E T

T H E

D E V E L O P M E N T

A new way of care is here.

T E A M

What we’re doing... and why From our living rooms, home offices and kitchen tables, ChristianaCare’s nimble Development team has been doing its part to keep ChristianaCare’s indispensable work going during COVID-19. We continue to focus on our individual priority areas and share a broad goal of supporting health services as ChristianaCare charts a new day and a new way for health care.

Why do we do what we do?

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For each of us, it’s personal... “

My mother passed away 30 years ago of heart disease, and she was a patient at ChristianaCare.

She inspired me to make a difference in the community and dedicate my career to health care philanthropy.”

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ELIZABETH DOUGHERTY, CFRE

Director of Major Gifts & Planned Giving

Director of Annual Funds

Amy.Bielicki@christianacare.org

Elizabeth.Dougherty@christianacare.org

MY P RIOR ITIES:

M Y P R I O R I T I ES :

PRIMARY CARE AT HOME. With your support, we can bring necessary primary care into people’s homes to help meet the medical, emotional and social challenges of homebound patients and their families.

CHRISTIANACARE HOMEHEALTH. With your support, we can bring the healing power home to more patients and families with ChristianaCare HomeHealth’s full spectrum of services, including nursing, rehabilitation, social work and home health assistance.

DOREEN DIXON Coordinator of Gift Processing & Data Integrity

Doreen.Dixon@christianacare.org

SECURING TOMORROW FUND. With your support, we can become the health system of the future: data driven and digitally engaged, focused on population health and able to achieve health equity for everyone we serve. See more about it on the following page.

My priority is making sure your gift is counted. With your support, we can continue the exceptional care and service our community expects and deserves.

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PLANNED GIVING – 1888 SOCIETY. With your support, we can continue to advance the health of our own families, friends, neighbors and generations to come.

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I enjoy connecting with people and building relationships. It’s rewarding to advocate for missions that provide essential services to better our community. Mobilizing and engaging people towards a cause is energizing and powerful!”

DEIRDRE HAKE

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ENMiller@christianacare.org

Director of Major Gifts

Laura.C.Mackler@christianacare.org M Y P R I O R I T I ES :

CENTER FOR WORKLIFE WELLBEING. With your support, we can create a nurturing environment for caregivers by supporting our Center for Worklife Wellbeing, which cultivates caregiver emotional, mental and physical health.

HEART AND VASCULAR. With your support, we can bolster ChristianaCare’s Advanced Heart Failure and Transplant Cardiology Fellowship to address the critical need for quality heart failure care in Delaware.

Executive Assistant

LAURA MACKLER

Deirdre.Hake@christianacare.org

CHRISTIANACARE COUNCIL OF ADVISORS. An engaged and diverse group of community representatives, committed to advancing ChristianaCare’s mission through volunteerism, philanthropy and advocacy.

I love helping to facilitate ways to raise funds that help our caregivers, who do so much for so many, especially during the COVID-19 pandemic.”

ERIN MILLER

In addition to building new relationships and learning about people’s interests, philanthropy makes it possible to do incredible things and have a tremendous impact.”

Manager of Partner Engagement and Experience

MY P RIOR ITIES:

Help us secure its future

I love meeting new people! Having an opportunity to learn about them and help them show gratitude is extremely inspiring. And working in a field that teaches my children the importance of giving back is what it’s all about.”

AMY BIELICKI, CFRE

THE CENTER FOR SPECIAL HEALTHCARE NEEDS. With your support, we can provide for clinical, research and educational initiatives for patients with special health care needs, including dental care for patients with complex medical conditions and a sensitivity room for patients with sensory issues.

It’s wonderful to work with others who share the common goal of serving the people in our community.

We are mission-driven and truly want to make a difference in the lives of those we serve.”

CANCER CARE AND PREVENTION. With your support, we can extend training opportunities for our oncology caregivers, continue to advance innovative, groundbreaking research and increase prevention resources and education in neighboring communities.

RESIDENCY ENDOWMENT. With your support, we can lend a hand to relieve ChristianaCare residents when they have unexpected financial stressors.

My priority is making life run smoothly for our full Development team and wonderful donors. With your support, we can continue to be a lifeline for people who need us most.

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The best part is knowing my work matters. I know what I do makes a difference and helps my team raise money for ChristianaCare and those who trust us with their lives.”

KIM YACKOBOVITZ Philanthropy Service Manager

Kimberly.Yackobovitz@christianacare.org

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rom the earliest days of COVID-19, ChristianaCare’s first priority was caring for you, your family and our community.

Almost overnight, we transformed how and where we provide health care. Everyone — from our medical staff, to our Information Technology experts, to our Environmental Services team, to our community partners — worked 24/7 to develop safety guidelines and care delivery models that keep our caregivers, patients, families and neighbors safe.

In this unprecedented crisis, ChristianaCare created new patient experiences that are here to stay.

We’re expanding our use of Telehealth, offering routine and chronic care visits and care monitoring via video and phone. In partnership with CareVio, our award-winning care management program, we’re extending our reach to patients of all ages across densely populated urban regions and remote rural areas.

Our more robust use of innovative technologies, including Alexa, Twistle and our Patient Portal, is powering greater connection with patients and allowing us to manage their care and communicate with them in unique ways.

Did a ChristianaCare Caregiver provide outstanding care recently?

You can thank them or a care team at Giving.ChristianaCare.org/grateful.

Honor a caregiver who made a difference for you or your family. When you give through our Heart of Gold Caregiver Grateful Patient Program to thank a doctor, nurse, therapist or other caregiver, we will acknowledge the caregiver and announce your donation.

My priority is working behind the scenes to strengthen my colleagues’ ability to cultivate giving. With your support, we can make it through this pandemic together and come out even better than before!

Personal protective equipment (PPE) has become the norm across all service lines.

And our Environmental Services team has established novel ways of cleaning and sanitizing ChristianaCare facilities, improving on our already excellent quality and safety record.

This is just a small part of our health care transformation — and it’s just the beginning.

ChristianaCare continues to evolve as we learn to coexist with COVID-19. On the horizon is more digitally engaged care that increases access and equity for all members of our community.

Your partnership is key to this evolution.

This new day in health care brings unique and exciting opportunities for giving.

In the coming months, ChristianaCare will launch the Securing Tomorrow Fund, a $1 million initiative to continue the outcomes-focused work we implemented during the crisis.

System-wide, we met the pandemic head on with love and excellence — and without missing a beat. Even as ChristianaCare’s revenue dropped during state-mandated social isolation practices, we expanded and changed our models of care. We didn’t know we’d be reshaping care for the longer term, but we did. And now we need to ensure it lasts.

By supporting the Fund, you will help move health care forward after the unexpected global pandemic.

We look forward to telling you more about the Securing Tomorrow Fund and welcoming your participation. Together, we’ll secure a tomorrow that’s focused on the optimal health of our community. Stay tuned for more!

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OFFICE OF DEVELOPMENT 4000 NEXUS DRIVE SUITE W3-300 WILMINGTON, DE 19803

ChristianaCare.org

We miss you!

2021

Join us as we look to the year ahead.

Evo lv ing to meet t he moment From virtual visits to community engagement, it’s a new way forward Me et o ur team When it’s about philanthropy, it’s personal T h a n k a ca regiver!

Caregiving with a heart of gold

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