Cherry Creek Mortgage Recruiting Booklet

Cherry Creek Mortgage is committed to helping you grow your business in this new era of mortgage lending. From a small, local startup company, we have grown to serve thousands of borrowers nationwide. Take a look at where we’ve been, and you’ll get a good idea of where we’re headed.

THEN

Founded in 1987 in Denver, Colorado 1 office, 3 employees, $13 million in annual volume

NOW

Over 70 branch offices in 16 states Nearly 800 employees nationwide $3.7 billion in annual volume We’ve been where you are, and we know what it takes to succeed in today’s marketplace. That’s why we provide you all of the tools and assistance you’ll need to achieve your goals.

Who We Are

From the Beginning

A first-class culture lays the foundation for success that lasts. Our values drive our culture and success.

Our Core Convictions

Committed to honesty and integrity Committed to profitable growth Keen to learn, adapt, and improve Focused on managing risk Passionate about serving others

Our Purpose

To build and become a great company. In this process we aspire to positively impact the lives of those individuals who come into contact with our organization, and to honor God in all that we do.

Our Goal

To provide mortgage financing to 1 out of every 100 homebuyers in America.

Our Success Story

A Tradition of Trust

We attribute the success we’ve had since our founding in 1987 to our unique position in the marketplace, our foundation, and our active management style.

Our strong emphasis on doing business right gives us great flexibility as we consider new ways to serve our clients’ needs.

We actively incorporate new ideas and strategies while remaining true to the conservative business practices that have allowed us to succeed. The ownership of the company is active within the business and consistently strives to improve service.

As a privately owned and operated full-service mortgage company, Cherry Creek Mortgage offers a variety of loan products with financial backing our customers can count on.

What sets us apart are our personal relationships. Our customers have come to expect the flexibility, communication, and attention to detail that we provide.

As a leader in the industry, Cherry Creek Mortgage has earned a strong reputation within many real estate communities. We continue to enjoy both the respect and confidence of our clients by adhering to the foundation our core values provide. These core values center the company on relationships, service, and integrity. Our commitment to these values has become more than just a creed. It is our corporate culture.

Our Sales Model

Building Your Business

Sales Model

Today, technology is important to the origination process. Our clients and business partners benefit greatly from our loan originators using ClientKeeperŽ. It’s the leading CRM system in the industry for effectively targeting and communicating with prospects, clients, and referral partners. It is also fully integrated with our corporately sponsored websites and with Operations. In addition, the loan originator and customer can receive automated loan status updates, keeping them updated throughout the entire loan process.

Each originator has the flexility to order credit for borrowers through our origination software. We support the use of score analyzer software and rapid-rescore options. Each branch manager coaches and leads his or her originators and support staff. Realizing that each branch is different, we empower each branch manager to define the roles and responsibilities of their processors and originators. Our corporate office provides support by sharing best practices that have made our branches highly profitable and efficient.

Executive Summary

Cherry Creek Mortgage Company’s operations consist of both centralized and decentralized groups focused on serving our borrowers, corporate colleagues, and capital markets. Corporate centralized functions include: closing, post closing and auditing, quality control and assurance, compliance, finance and accounting, secondary marketing, information systems and technology, marketing solutions, human resources, and general corporate services. Underwriting is performed in both the corporate headquarters and regional offices.

A Team Effort

Building Your Business

Processing, Underwriting, and Closing

Processors work closely with the loan officers and borrowers to ensure that a loan is presented well for underwriting and to facilitate a smooth loan closing. CCMC offers a centralized processing platform to loan officers as an outsourced option for processing their loan applications. Loan closings are generally handled by our corporate office, and we issue closing documents electronically.

Post Closing and Quality Assurance

Loan delivery, whether to a government agency or private investor, is handled by the Post Closing Department. This group works closely with our Capital Markets team to deliver loans sold in pools, bulk, and individually. Our Quality Assurance Department works diligently to eliminate loan problems before they surface.

Finance, Accounting, and HR

This group includes the following activities: loan funding and warehouse line management; interim loan servicing; loan purchase and reconciliation; accounts payable; tax reporting; and preparation of all internal and external financial statements, including warehouse and compliance reporting. Accounting is done at both corporate and branch levels. Additionally, the human resource functions within this department include payroll administration, employee benefit administration, and new employee enrollment.

Appraisals

Our appraisal process is simple. Our managers have recommended quality appraisers familiar with the local markets and they have been reviewed and approved by the VP of Appraisals. Assignments are typically made in less than 24 hours.

Technology

We offer IT solutions that are designed with productivity in mind. Business productivity applications are managed centrally, which means that your IT support team can get you up and running and provide support without traveling to your location.

Supporting You

Building Your Business

Keeping You Connected to Clients and Partners

ClientKeeper®, our preeminent customized CRM platform, provides for the integration of contact data with loan transaction data, thereby enabling effective targeting of prospects as well as timely communications with clients and partners. ClientKeeper® also makes it easy to track progress toward your business goals, as well as all activities and communications directed toward your clients.

Growing Your Purchase Business is Our #1 Priority An umbrella of third-party tools which includes the Homebuyer Scouting Report®, the HomeSold Report, Mortgage Coach and Path2Buy, combines a consumer-direct marketing platform with our referral-based sales tools, making prospecting for new business easier than ever.

Promoting You and Cherry Creek

With Cherry Creek Mortgage personal branding, you have the opportunity to create a personal website to promote you, your testimonials, partners and success with customers. It’s a great asset that can be used as a part of your online marketing strategy. More than 50% of our loan applications are received through Loan Originator websites. You can also purchase items at the Company Store to promote the Cherry Creek brand at your office and to your partners.

The Best of the Best

Choose Cherry Creek

Hiring the best is our most important task.

At Cherry Creek Mortgage Company, we believe that continued growth and success depend on making smart choices and hiring the best. If you are looking for a growing company that is financially strong and offers flexible compensation plans, multiple mortgage products, ample warehouse lines, and everything in between‌then Join Us!

Visit our website to learn more. www.joincherrycreek.com

A Message From the CEO Cherry Creek Mortgage Company has worked hard to build a successful business while staying dedicated to our core values and customer-centered culture. As a result of our teamwork, our market share on a national basis has propelled our company to be a consistent Top Ranking lender in America.

Our growth, while impressive has been prudent. As the Denver Post reported, “Cherry Creek Mortgage stuck by plain-vanilla, government-backed loans even when it lost market share when competitors were getting greedy…now Cherry Creek finds itself in a sweet spot.”

While major changes to our industry and a cyclical economy have left many in our industry struggling, our principled approach has allowed us to make a difference in the lives of those who come in contact with us, help many Americans achieve the noble dream of home ownership, and grow a solid, trusted business with remarkable prospects for the future.

- Jeff May, CEO

Best-In-Class Marketing Support What separates us from the competition is that Cherry Creek Mortgage ensures that our loan originators are equipped with tangible sales and marketing tools to build their business.

Unlike other companies that talk about abstract or esoteric ideas related to building business, your Cherry Creek Mortgage marketing team will roll up its sleeves and give you the support you need to reach out to your clients and business partners.

A Focus on Purchase Business It is now possible for consumers, through your Cherry Creek Mortgage Loan Originator and our PRIORITY ONE program, to view residential properties that are for sale and properties that have recently sold in their neighborhood.

Home Owner’s Market Report

Home Buyers Marketing is useful for developing a partnership between a REALTOR and a Loan Originator for the purpose of growing purchase business. The Home Scouting Report is a secure, easy to use, online means for consumers to search for properties in preferred areas.

Home Scouting Report: Website and Mobile App

The fully-customizable search engine on the website and mobile app allows customers to view pictures, prices, and property information for 100% of MLS listings, with no obligation! It is a great way to keep track of future homebuyers and enhance relationships with existing customers.

A Focus on Purchase Business

Mortgage Coach From interactive charts and videos to real-time updates on the Mortgage-Backed Securities market, Mortgage Coach provides you with a variety of tools to build your reputation as a mortgage expert.

Path2Buy

Prospective Homeowners who are not quite ready to purchase meet with a certified Path2Buy homeownership coach and review finances and other factors every 45 days, until the homebuyer is prepared and qualified to buy. You can convert potential customers into closed loans!

ClientKeeper速 CRM Grow your mortgage business by staying connected through ClientKeeper速 Develop more referral partners Attract more customers Increase customer and partner retention

Unique Features: Integrated with Operations Automatic loan status updates Outlook integration Lifetime marketing

Marketing RESOURCES NEWSLETTERS

POSTCARDS

EMAIL

BROCHURES & FLYERS Maria Sample Loan Originator NMLS # 9999999 Rd. #250-N 7600 E. Orchard CO 80111 Greenwood Village, 111 Phone: 111.111.1 222 Cell: 222.222.2 ing.com msample@ccmclend www.msample.com

or to real estate for distribution tional and is and informa License #BKers. educational Mortgage Banker by the tion to consum is intended as CO: Regulated provided here is not intended for distribuCompany NMLS #3001; AZ: Licensing Lending Act; License SLThe material Reserved.

Residential Mortgage Mortgage Company, & (4). OR: ionals. This the California Co., Inc. All Rights Licensed Stat. 47.206(3) financial profess KS: Kansas Oversight under Creek Mortgage

Maria Sampl e

Loan Origina tor NMLS # 999999 7600 E. Orchard9 Rd. #250-N Greenwood Village,

CO 80111 Phone: 111.111 with Minn.

Cherry Business # 0005759.; oner of the State in accordance Department of Copyright Š 2014 Licensee LMB Credit Commissi only be made Cell: 222.222 .1111 Licensed by the Residential Mortgage t. Any such offer may .2222 0904024; CA: the Office of Consumer Estate; IL: Illinois an agreemen examined by msample@ccm Division of Real is not an offer to enter into is licensed and TX: This office This www.msample clending.com 0000472. MN: ML-4807; TN: 112584-101. in all states. .com Copyright may not be available License Number Š 2014 Cherry loan products Banker Licens Creek Mortga of Texas. Some

e #BK-09 ge Co., Inc. Mortgage All Lending Act; 04024; CA: Licens ed by the Rights Reserved. Compa 0005759.; KS: Kansas CO: Regulated by Department ny NMLS Any such the Divisio Licensed Mortga #3001; AZ: offer n of Real of Business Oversi Licensing ge Compa ght Estate; IL: 101. TX: This may only be made Mortgage ny, Licens Illinois Reside under the Californ in ia Reside products may office is licensed and accordance with Minn. e SL-0000472. MN: ntial Mortga ntial examin This not be availab Stat. 47.206 ge (3) & (4). OR:is not an offer to enter Licensee LMB # le in all states. ed by the Office of Consumer into an agreem Credit Comm License Number ML-48 ent. issioner of the State of 07; TN: 112584Texas. Some loan

JOIN US! joincherrycreek.com

The material provided here is intended for informational purposes and only for distribution to mortgage professionals. This material is not intended for distribution to consumers and does not constitute an offer to lend or to recommend available products. Copyright 2014 Cherry Creek Mortgage Co., Inc. Company NMLS# 3001. All rights reserved. Cherry Creek Mortgage is not endorsed by, nor acting on behalf of or at the direction of the U.S. Department of Housing and Urban Development, Federal Housing Administration, the Veterans Administration, the U.S. Department of Agriculture or the Federal Government. This material is informational only and is not an offer to lend or recommend available products. This is not an advertisement to extend credit as defined by Regulation Z, nor an application for credit as defined by RESPA/Regulation X. All applications are subject to underwriting guidelines and approval based upon the credit, assets, value of subject property and borrower's ability to repay. Not all applicants are eligible for or qualify for all loan products offered.

All loan programs, terms and conditions are subject to change without notice.