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THIS IS US INTRODUCTION TO CSL

SINCE 1991

About US

HI, KIA ORA, BULA, HALLO, NI HAO, MALO It’s great to meet you and share a little bit about our company; Chemical Solutions Ltd.

Innovation Innovation Integrity Integrity

Respect Respect Partnership Partnership

OUR CORE VALUES Safety Safety 01

Quality Quality Customer CustomerExperience Experience

OUR HISTORY CSL was started in 1992 by a self-taught chemist Peter Vaughan a man whose vision was way ahead of his time. In his garage in Papatoetoe, Peter formulated a range of environmentally responsible cleaning products. Sadly, he passed away in 2000. However, three decades later we may have grown considerably in size, reside in modern office, factory and warehouse settings, and have a comprehensive product range, but many of Peter’s core values still drive the company today. CSL is proudly Kiwi owned, and has built a reputation in the market for quality products, superior service and ethical business.

KEMSOL KL7 GOING THROUGH THE FILLING MACHINE

WHAT WE DO At CSL we formulate, manufacture, and distribute a wide range of cleaning and specialty chemical products. We own a number of brands, with Kemsol being our flagship brand well known in the New Zealand market.

CLEAN NZ EXPO

We operate from two locations: a long-running production and distribution centre in Auckland and a new distribution centre in Christchurch. We sell direct to businesses in New Zealand, but we also have a network of distributors who sell our products nationwide and to a number of overseas countries. Our customers are varied. They include businesses like hotels, food processing plants, aged care facilities, commercial laundries, transport operators, commercial cleaners, and more. We also have a collection of private label and contract customers and we’ve developed many specialty products for them to sell under their own brand names. 04

WHAT MAKES US TICK First and foremost, the company is built on integrity, honesty and respect. How we interact as a team, how we treat our customers and suppliers, and how we do business. We’re all about people. We always go above and beyond and that’s why our customers choose us.

Innovation has been key to our growth over the years; staying fresh and relevant and being adaptable to change. With our own lab inhouse, it means we can be responsive to customer’s needs, and stay at the forefront of research and development. Ideas from the team are always welcome as we continue to strive to be the best we can be in every aspect of our business.

CUSTOMER SERVICE TEAM: (from left SANDRA, LICHELLE, MONISHA

CUSTOMER SERVICE TEAM: (from left) LICHELLE, SANDRA, MONISHA

At the heart of it all is the

customer experience. Without our customers

we don’t exist, and we work hard every day to ensure we meet or exceed their expectations and add value to their businesses. We have some customers who have been with us for more than 20 years – something we are very proud of. As a team we take

accountability in everything we do. How we source raw

materials, how we interact with our customers, how we keep our team safe in their work, how we interface with the environment and our place in our community. We always want to go home at night to sleep well knowing we have done the right thing.

OUR TEAM Executive Team

Business Development

Sales Team

Accounts

Technical Team

Customer Service

Marketing Team

Health & Safety

Service Division

Production Team

Dispatch Team Auckland

Dispatch Team Christchurch

The key to the energy and passion within our business is the people. We have a friendly and diverse team, a number of whom have been with the company many years. We like to have fun together; in our day-to-day work, as well as through social club events, monthly lunches and company get togethers. We’re all about family too, and care about the highs and lows that go on outside work that shape who we are. 08

To keep our team engaged and developing we have a formal development programme, and have plans in place to keep people learning – whether that is through interesting on the job opportunities, formal training or other methods such as mentoring. We have a pretty flat structure, and you’ll interface with the leaders on a daily basis and be empowered to take responsibility for your role and make decisions. We’re approachable and happy to invest time in the team, as shared knowledge is a super power, and we’re lucky to have some really clever people on board.

TERRY MORRIS, MANAGING DIRECTOR SINCE 1991

ENVIRONMENTAL RESPONSIBILITY Care for the environment has been part of CSL since day one. Peter Vaughan was a visionary in his approach of formulating products with natural ingredients before it was valued as much as it is now. Today we have numerous products which are Eco Choice Aotearoa approved which certifies they are kinder to our planet. Many of the raw materials we used to meet Eco Choice Aotearoa criteria were so good, we now use them in most of our standard cleaners. It doesn’t just stop with the actual products either; we source bottles that are 100% recycled, have expanded our concentrate range to reduce the impact of transporting our products, and have many other initiatives in place to reduce our carbon footprint. We are also continuously striving to be more sustainable in how we do business. Lots of small things like collecting rainwater from the factory roof for use in production and reducing paper usage, all add up to make a positive difference.

OLD MOTHER HUBBARD'S CUPBOARD TEAM ACCEPTING PRODUCT DONATIONS FROM THE CSL TEAM

COMMUNITY As well as caring for our environment, we’re also passionate about being a positive contributor to our local and the wider community. Again, it’s the small things like deciding to donate to Cholmondeley Children's Centre located in Christchurch in place of Christmas gifts for clients. We’re also a proud supporter of a number of charitable organisations and local food banks that are particularly dear to our hearts, and we support them in various ways.

CSL CHRISTMAS DINNER

WHAT WE OFFER At CSL we strive to create an attractive package for all our team. It starts with competitive remuneration and we have a number of benefits such as giving all staff the day off on their birthday, and cleaning products for their home use. We also like to operate a give and take approach to flexibility, and whilst we all work hard when a deadline looms, we never want staff working long hours to become the norm. At the end of the day our aim is to have a group of talented people come together to do a great job, have some fun and then go home and have some fun with their friends and family. 12

TEAM CSL

BYE FOR NOW This is just a snapshot of us, but we’d love to get to know you better. For more information, please see our websites www.chemicalsolutions.co.nz or www.kemsol.co.nz, or talk to one of our friendly team about their own personal experiences of being part of the CSL family. 13

P +64 9 255 5609

1 FREIGHT PLACE, AIRPORT OAKS, AUCKLAND 105 RUTHERFORD STREET, WOOLSTON, CHRISTCHURCH

SALES@CHEMICALSOLUTIONS.CO.NZ WWW.CHEMICALSOLUTIONS.CO.NZ