ShapetheFutureofTechnicalExcellenceAcrossCheltenham’s LandmarkVenues
TheCheltenhamTrustisenteringanexcitingnewphaseoftransformation, reimagininghowitsvenues,events,andexperiencesconnectwithaudiences, communities,andvisitorsacrossthetown Withfiveexceptionalsites:Cheltenham TownHall,PittvillePumpRoom,TheWilsonArtGalleryandMuseum,Leisureat Cheltenham,andtheImperialGardenBar,theTrustdeliversanextraordinarybreadth ofcultural,heritage,andleisureprogramming.Frommajorconcertsandcommunity celebrationstoheritagefestivalsandcontemporaryexhibitions,weareproudtobeat theheartofCheltenham’screativelife
WearenowseekingaTechnicalManagertoplayapivotalroleinshapingthenext stageofourdevelopment.Thisisahands-onleadershiprolewithscopetoinfluence realchange,developingnewsystemsandstandardsthatdriveconsistency,quality, andinnovationacrossallourvenuesandevents.Thesuccessfulcandidatewillbring bothtechnicalexpertiseandcreativeproblem-solving,leadingthedeliveryof exceptionalproductionswhilehelpingtomodernisehowweplan,resource,and deliverourprogramme.Thisisauniqueopportunitytobepartofaforward-looking organisationthatvaluescollaboration,creativity,andexcellence,andiscommittedto realisingthefullpotentialofCheltenham’sculturalandleisureassets.
Vision
Tobeacatalystforathrivingand inclusiveCheltenham,whereculture, heritage,sport,andleisurecreate meaningfulsocialvalue,improve wellbeing,andbringpeopletogether throughstrongcommunity partnerships.
Mission
Toengage,inspireandsupport Cheltenham’sresidentsandvisitors throughaccessiblecultural,heritage, sport,andleisureopportunities.Our workcontributestoenrichingpeople’s lives,wellbeing,learningandcreativity whilesupportinglocaleconomic growthandworkinginpartnershipwith Cheltenham’scommunities.
ValuesandBehaviours
Values
CommunityVoice
Weworkwithcommunities,notjustfor them.
Inclusivity
Differencesareourstrengths
CollaborationandPartnerships
Weachievemoretogether
ContinuousLearning
Wegrowandimprovetogether
ProtectingourEnvironment
Weactfortheplanetineverychoice
Behaviours
Co-creatingandclosingtheloop
Makingbelongingadailyhabit
WorkingasoneTrustwithourpartners
Learning,experimentingandimproving
Includingtheenvironmentinevery decision
TheRole
Jobtitle:TechnicalManager
Location:CheltenhamTownHalland PiittvillePumpRoom
Reportsto:CEO
WorkingHours:40hoursworking5outof7 daysperweek,annualisedhours
Salaryguide:£38,000-41,000
Supervisors:Technicians,Casual Technicians,FreelanceCrew
Jobnumber:TM/725
Purpose
TheTechnicalManagerplaysacritical leadershiprolewithintheCheltenham Trust’sEventsteam.Theyareresponsible formanaginganddeliveringalltechnical aspectsofliveevents,performances,and privatehiresacrosstheTrust’svenues, primarilyCheltenhamTownHalland PittvillePumpRoom.
Theywillensureexceptionalproduction values,maintaintechnicalfacilitiesand equipment,andleadthetechnicalteamto deliversafe,efficient,andhigh-quality technicalsupportforawidevarietyof activities.
TheTechnicalManagerworks collaborativelywithintheEvents ManagementTeamandalongsidethe Operations,Facilities,andFrontofHouse teams,aswellasvisitingcompanies, artists,andpromoters.
Keydutiesandresponsibilities
Thisjobdescriptionsetsoutthekeyoutcomesrequired.Itdoesnotspecifyindetail alltheactivitiesrequiredtoachievetheseoutcomes.
TechnicalManagement
Leadalltechnicalaspectsofproductions,liveperformances,corporatehires,and eventsacrosstheTrust’svenues.
Managetheeffectivedeliveryoflighting,sound,staging,AV,andrigging,ensuring alltechnicalelementsmeetindustrystandardsandclientexpectations. Produceandmanageproductionschedules,technicalriders,andevent documentation
Workcloselywithvisitingcompanies,promoters,artists,andinternalEvent Managerstoassessandmeettechnicalrequirements.
Providehands-ontechnicalsupportwhererequired,includingoperatinglighting, sound,andAVequipmentaswellasassistingwithload-ins,fit-upandload-outs.
TeamLeadership&StaffManagement
LinemanageandcoordinatetheTechnicalTeam,ensuringeffectiverotaplanning andworkloadmanagement.
Recruit,supervise,anddevelopapoolofcasualandfreelancetechnicalstaffand contractors
Fosteracollaborative,supportive,andhigh-performingteamculture. Managementofandreportingonthetechnicaldepartmentbudget,including equipmentmaintenancecosts,andstockcontrolofconsumables.
Health&SafetyCompliance
Taketheleadontechnicalhealthandsafetyacrossvenues,ensuringcompliance withlegislation,riskassessments,andsafesystemsofwork.
Maintainaclean,orderlyandorganisedbackstageareaincludingtechnical workshop.
Ensurecompliancewithvenuelicenses,statutoryobligations,andindustrybest practice.
ActasaDutyManagerandkeyholderforvenuesasrequired.
Keydutiesandresponsibilities
Thisjobdescriptionsetsoutthekeyoutcomesrequired.Itdoesnotspecifyindetail alltheactivitiesrequiredtoachievetheseoutcomes.
Equipment&FacilitiesManagement
Maintainanddeveloptechnicalinfrastructure,ensuringallequipmentisserviced, safe,andfitforpurpose.
InformallincomingcompaniesandeventsoftheHealthandSafetyandfire evacuationproceduresandproviderelevantinformationregardingcompanyrules andinformation.
CompileandmaintainTechnicalInformationPacksforthewebsite,ensuringupto-dateguidanceisavailabletoincomingtouringproductions.
Cross-TeamCollaboration
Workcloselywithprogramming,operations,events,andcommercialteamsto supportaseamlessvisitorandclientexperience
SupporttheTrust’sstrategicobjectivesbycontributingtonewinitiatives,capital projects,andserviceimprovements.
GeneralAccountabilities
Worktoaddvaluetotheorganisationandcontributepositivelytothecustomer experience.
Ensureasafeworkingenvironmentandadoptsafeworkingpracticesacrossall areasofresponsibility.
Maintaincompliancewiththeorganisation’scodesofconduct,financial regulations,andpolicies
Demonstrateintegrityandrespectforconfidentialityinallmatters.
UpholdtheTrust’ssafeguardingresponsibilitiesforvulnerableadults,young people,andchildren,inlinewithpolicy.
EmployeesareexpectedtosupporttheTrust'sobjectives,carryingoutadditional dutiesasrequired Aflexible,customer-focused,andteam-orientatedapproachis essential,prioritisingincomegeneration,commercialism,andtheTrust'soverall missionandvision.
Essentialrequirements-qualifications, skills,abilitiesandexperience
EssentialSkills&Experience
Provenexperiencemanagingtechnical productioninliveevents,performingarts,or entertainmentsectors
Strongpracticalknowledgeoflighting,sound, AV,stagemanagement,andrigging. Demonstratedleadershipexperiencein managingtechnicalteamsorcrews.
Excellentplanningandorganisationalskills, withtheabilitytomanagemultipleprojects andmeetdeadlines.
Clearandconfidentcommunicator,ableto collaborateeffectivelyatalllevels.
Up-to-dateknowledgeofhealthandsafety legislationandindustrybestpracticein technicaloperations.
Apractical,hands-onapproachwiththeability toproblem-solveunderpressure. Acommitmenttodeliveringexcellent customerserviceandstakeholder engagement.
Computerliterateandconfidentinusing MicrosoftOfficeandeventmanagement systems
Flexibleapproachtoworkinghours,including evenings,weekends,andpublicholidays.
Committedtomaintainingdiscretionand confidentialityinaccordancewithGDPRand organisationalpolicies
DesirableQualifications&Experience
Relevanttechnicalqualificationsor certifications(e.g.,IPAF,PASMA,FirstAid,Fire Safety,WorkingatHeight),orwillingnessto undergorelevanttraininganddevelopment. Genie/CherryPickerlicenceholder. Experienceworkinginheritageormultipurposevenues.
Soundknowledgeofbudgetcontroland managementofincomestreams.
ThisrolemayrequireoccasionalworkatotherCheltenhamTrustlocationsinline withbusinessneeds.
Aflexibleapproachtohours,includingevenings,weekends,andbankholidays,is essential
Theroleinvolvesperiodsofstandingandmanualhandling,aswellasworkingat heightandusingladders.
SmartappearanceandadherencetotheCheltenhamTrustdresscodeare expected.
ThesuccessfulcandidatewillbesubjecttoanenhancedDBScheck Afulldrivinglicenceandaccesstoavehiclearedesirableforoccasionalwork travel.
