STRAND SUITES
Directory of Services
We are very pleased to welcome you at Strand Suites. Our intention is to provide each guest with the level of personal service found only in the finest hotels. To achieve this, we endeavour to anticipate your needs as much as possible with a wide variety of services and our team which is ready to attend to your most pressing requests.
Dear guest,
TheSincerely,Management & Team members
Strand Suites
You will find the many services we provide outlined in this directory. However, should any question or problem arise, please call the reception and we will be happy to assist you. Your comfort is our most important concern.
ROOMS WakeRoomRoomRoomNon-SmokingMaintenanceLightingKeyDoCommentsBalconiesAir-ConditioningCardNotDisturbCardHotelCleaningExtrasCategoryUpCalls DINING OnsiteStrand Suites Café DiscoverTheNeuCollectiveGrouprestaurants&CafésGranaRestaurantsGranaGziraGranaVallettaBookbitesCoffee&More SERVICES Car TelephoneTaxiPaymentsIceLuggageDoctorRentalServicesServices SURROUNDINGSWIFI Banking NicethingsServicesSouvenir Shop Transports SECURITY Fire SafetyPrecautionsDepositBox TIPS FOR YOUR STAY ElectricityLostDrinkingDepartureWater&Found Content
Nothing ever becomes real till it is experienced.
JOHN KEATS
lighting
The lighting and the air conditioning in the room only operates when the key card is inserted in the energy situatedslot at the entrance of the room.
Air-Conditioning
Please do not hang clothes or towels on the outside of your balconies. Balcony lights are automatically onswitchedandoff.
Key CArd
When putting the ‘Do not Disturb’ sign outside your door please note that should this not be removed by maid13.00 service will not be provided for that day.
MAintenAnCe
Please note that we are a non-smoking hotel. It is strictly prohibited to smoke in rooms and public areas. In doing this you are at risk of incurring a € 250 fine.
Should any equipment be out of order please contact Front Desk immediately.
non-sMoKing hotel
do not disturB
BAlConies
Our air conditioning system is centralised and is switched between heating and cooling depending on the season.
For your own safety and security kindly always keep key card at hand as this might be requested by management.
Please request these from our Front Desk or you can also set it up on your TV.
rooM CleAning
The below extras are available upon request and subject to availability
Each room is cleaned daily. For a longer stay your linen will be changed every 3 days. For the request of a daily change or to make your stay more comfortable, including extra soap, towels, please get in touch with Front Desk. Towels which are not found in the room will not be replaced by the room attendant.
• Shoe Polish Service
rooM extrAs
• Cot for an infant
• Sewing Service
rooM CAtegory
Should you wish to change your room category at any point during your stay, please contact our Front Desk.
WAKe up CAlls
notePleasethat
• Internet PC at a refundable deposit of €100
this depends on availability and comes at an extra cost.
grAnA - pizzA, pAstA, grill
BooKBites CAfé
We invite you to visit our café and savour our varied selection of coffees, snacks and delicatessen. It is located on The Strand, aside the 115 The Strand Hotel & Suites main entrance. www.bookbitescafe.com
strAnd CAfé
Grana totals 2 restaurants in Malta, which can be found in Gzira, at 115 The Strand Hotel & Suites and in Valletta, at the Cumberland Hotel. All hotel guests are entitled to 10 % off their bill when dining at Grana restaurants. Discover our menu and opening hours on www.granamalta.com.
Breakfast in not included in your room package. However, you will be able to find Breakfast options at Strand Café. The cafeteria offers a large choice of Danish pastries, light snack, hot and cold drinks available all day at your Discoverconvenience.TheNeuCollective restaurants and café
AquAlunA BeACh CluB
Internal calls please dial 1 + room number
All hotel guests are entitled to a complimentary entrance at Aqualuna Beach Club, located on The Strand. Subject to availability, kindly ask for more information at the reception desk. www.aqualuna.mt
Wifi
Wi-Fi in our hotel rooms and public areas are free of charge.
iCe
doCtor
telephone serviCes
Credit terms cannot be extended to guests unless supported with a credit card imprint or cash deposit at our Front Desk. All major credit cards are accepted. For early morning departures please settle any pending bills the night before checking out.
For your own convenience you can ask for some ice at Strand Café.
tAxi serviCes
• For overseas calls dial +9 country code + the number
After check-out at 11.00 your luggage may be stored in the Luggage Room found at reception.
Please contact Front Desk for current rates and availability.
For any transport requirement please contact our Front Desk.
This service can be arranged through the Front Desk. Fees will have to be settled with the visiting practitioner.
pAyMents
CAr rentAl
Kindly leave your credit card details or a cash deposit at Front Desk in order to have your line open for external •calls.For
• For external calls please dial +9 the number
luggAge
BAnKing serviCes
Banks are open from Monday – Saturday between 08.30 and 12.30 and within walking distance, on The Strand.
niCethings souvenir shop
Airport buses routes pass close by to the hotel. For further information on routes and timetables in order to plan your journey please contact Front Desk or use the website www.publictransport.com.mt.
If you are looking for a souvenir to take home, or some convenience shopping during your stay, kindly visit our 24/7 shop located aside the 115 The Strand Hotel & Suites entrance.
trAnsports
depArture
eleCtriCity
sAfety deposit Box
lost & found
In case of a fire in your room leave immediately, closing the door behind you and notify Front Desk
• Use the nearest exit and follow instructions found on the evacuation plan hung behind the room door and near the elevator at Strand Café.
We recommend the use of this room facility, as the Hotel Management is not liable for the loss of any valuables at the hotel.
Found items are kept in our lost & found according to legal requirements. Shipping to you is at your own cost.
• Do not use the elevators
Tap water is not drinkable.
The voltage in Malta is 240V (50 cycles). Continental plug/s are provided in the room. Should you need additional adaptors you are able to purchase these at Bookbites Café. www.bookbitescafe.com
fire preCAutions
The departure time is at 11.00. If you would like to extend your stay or depart later, please contact reception to check availability and additional charges.
drinKing WAter