Robiquity Brochure 2021

Intelligent Automation.

Done.

Intelligent Automation is being embraced by the most successful businesses, in every industry, on a global scale.

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Our Intelligent Automation (IA) initiatives deliver hard benefits for our clients; boosting productivity, improving customer experience, driving greater efficiencies, cost savings and employee performance.

It’s the businesses that embrace the opportunity now that will gain a head start on rivals.

IA technologies are developing at a breath taking pace; capable of handling broader and more complex processes than ever before. With this scope of opportunity, the question is no longer what to automate, its how fast can we automate and start realising the benefits?

To do this you need a partner you can trust, with the experience to support you, no matter what point you are at on your IA journey……quite simply you need Robiquity.

As the UKs market leaders in IA delivery we provide your solution quickly, efficiently and most importantly, at scale.

Intelligent Automation…. Done

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What is Intelligent Automation?

Intelligent Automation performs the same tasks a human would, only significantly, faster, cheaper and without error. From processing applications, to sales orders, price updates, invoice matching, holding conversations with customers and providing instant information updates and requests across multiple systems.

Intelligent Automation is the future of work.

Every leading business will seamlessly combine the skills of it’s human workforce, complemented by digital workers built with Intelligent Automation IA allows you to free up teams and staff from mundane, time consuming repetitive tasks so they can focus on higher value work.

IA is the future of any digital business, and the faster you absorb its potential the quicker you will gain the competitive edge within your sector. IA delivers direct profitability, increased efficiencies and the ability to deliver improved customer service, it will allow for improved scalability and flexibility within the business creating rapid ROI If we were to segment all major enterprises and ask what is “top if the agenda” for 2021 the resounding response would be Intelligent Automation One of the many traits that makes Robiquity market leaders is our ability to make the transition or journey into IA as simple as possible, no hassle, hidden agendas or confusion…. just quick efficient delivery at scale.

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“Of the many vendors we worked with or considered Robiquity has to be the best out there.”

Darren Atkins Chief Technology Officer

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How we do it The role of Intelligent Automation in future business success is clear…it’s vital. It’s not a question of what to automate, it’s more a case of how much, how fast, where and at what scale.

What makes Robiquity different is our success rate in clients delivering the benefits from IA at scale. While many organisations fail to progress beyond a handful of robots, our clients get Automation done and realise the exponential benefits it delivers. .

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We guide you throughout your journey with five simple steps - from initial technology engagement through to industrialising Intelligent Automation across the business - so you generate business-aligned transformation.

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We created A.T.O.M, our innovative, no nonsense, IA methodology that enables you to apply Intelligent Automation at scale - faster, more efficiently than ever.

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Whether you are a growing business who want to get started with IA or a mature automation user looking to scale your IA programme to more intelligent processes and a digital workforce in the cloud, we have the experience and expertise to deliver.

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“In the first full year of delivering RPA the Robiquity team returned £5.2 million in benefits back to the business projecting benefits in year two in excess of £20 million.”

Rob Kesterton Head of Intelligent Automation

GLOBAL AUTOMATIVE PROVIDER

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Automation Enablement We build your Intelligent Automation Centre of Excellence Intelligent Automation is a long term investment in a more efficient, profitable future. Robiquity will help you build your own IA Centre of Excellence enabling you to develop internal skills and assets to achieve growth and scale at a pace that suits YOUR business leaving you completely independent of external suppliers

ENABLEMENT This service allows you to create an efficient, effective IA “Centre of Excellence” which will grow and flourish long after we have gone, guaranteeing longevity and scalable automation.

> We design your Automation Centre of Excellence, show you how it runs, governs and controls your Automations from idea to live service in production

> We teach you how to fish – how to identify processes fit for automation, to calculate the business case, qualify and prioritise them for development

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deliver automation solutions at pace and scale, and to rigorous quality standards, using our ATOM methodology, delivering continuous benefits

> We bond skilled development resources exclusively to you, using our unique ScaleSafe approach, with the choice to retain them after we’re gone and guarantee continuity of skills

“Robiquity applied a robust methodology that helped us to uncover significant automation opportunities- at a pace!

The team integrated seamlessly with ours and their collaborative approach created a trusted partnership, which proved invaluable, especially given the sensitive nature of this kind of work.

Robiquity will be a key partner in helping TransUnion to fulfil its intelligent automation ambitions.”

Mike Davies Operations Director

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Robotics as a Service We deliver your digital workforce from the cloud For some businesses, this is simply about creating software robots as fast and effectively as possible, without the need for internal enablement….no hassle, no investment just an increase in efficiencies and profit.

Robiquity can deliver a complete Robotics service from the cloud.

From the point of opportunity identification, the service delivers the design, build, test, deployment and support for every digital worker in your future business. Performance is continually monitored and optimised, with the potential to scale up resource on demand, in tune with your business needs.

RaaS This service allows you to enjoy all the benefits of IA without the complexities and challenges…put simply we do it all for you which includes –

> Flexible resource model to meet your exact needs at any one time – sometimes focused heavily on analysis, at other times purely on agile, rapid development

> Agile Delivery methodology so that you see continuous delivery of benefits with regular deployments of new automations to production, week after week

> Seamless transfer of live automations to managed services for support, monitoring and continuous improvement

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> Transparent reporting of automation performance metrics, benefits delivered and service management

> Software license management – leveraging our vendor partnerships to secure the best software license deal

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“Robiquity quickly understood our business processes and key drivers to tailor an automation programme to suit our requirement. Their ability to identify and design complex automation solutions to remove bottlenecks within our operations has been key to our continued growth other the last 12-18 months” Ben Waugh Head of Operations & Change

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RPA Delivery Whether you’re launching first automations, looking to scale further or aiming to acquire new IA/RPA skills, A.T.O.M, our innovative no nonsense IA Methodology enables you to apply Intelligent Automation- faster, more efficiently than ever. > We show you how to deliver at pace and at scale

> We evaluate what can what can be automated and keep “the hopper “ full

> We focus on business processes end to end and not just the basics

> We create your Automation road map and business case

> We use agile delivery which ensures benefits are delivered quickly and consistently

> We start with a pilot process to confirm investment and prove benefits

> We deliver the full range of automation solutions from RPA to OCR, NLP and AI luation Eva

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“The RPA programme is generating many thousands of hours back to the business, enabling our staff to concentrate on more proactive, fulfilling, value adding tasks that better serve our customers. We’re achieving highly positive results that have really helped us achieve wider corporate buy in - which is key to maintaining this success going forward.”

William Hewish CIO at Pets at Home

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ScaleSafe Our unique ScaleSafe™ approach provides the resources, governance, management and methodologies to support global learning programmes and integrates training into rapidly expanding RPA implementations.

We source, train and mentor a fully accredited RPA team of people within 10 weeks – that are committed to you for 2 years and are then equipped to maintain a dynamic, sustainable centre of Intelligent Automation excellence.

1000s of hrs benefit delivered in 6 months “Robiquity delivered 20 robots within 4 months.

You simply can’t do that without ScaleSafe” Joe Leo

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“In the time we have worked with Robiquity, the output from our program has increased by over 500% and we have embedded a mature framework that ensures we maintain this velocity.

Without the support of Robiquity a lot of this just wouldn’t have been possible and we are extremely excited to continue to evolve our partnership, especially now we are starting to introduce more complex AI technology into the program” Mike Battaglia Senior DirectorIntelligent Automation Director.

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We are industry agnostic!…

IA is for all businesses Quite simply we do it for a multitude of businesses across multiple markets.

From our global network of offices we actively seek growing, ambitious businesses who truly understand the value of AI and seek to improve customer service, business efficiency, productivity and profit.

Our clients quickly become our IA partners and benefit from our unrivalled experience and expertise.

“When choosing our gold partners the main traits we look out for are experience enthusiasm and dedication...which Robiquity have in abundance and more.”

Chris Duddridge, MD, UK & Ireland

UK Head Office

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USA

DUBAI

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Who we do it with In our mission to facilitate Intelligent Automation and RPA at scale we collaborate with some of the industries foremost emerging technology companies.

However…Robiquity are technology agnostic…we co ordinate and apply the solution that suits our clients …..and every client requires a different solution.

Its this ethos that has made us the only Blueprism and UiPath gold standard partners outside London.

Its this ethos that allows us to compete with much bigger, established corporates and react with greater agility, creativity and imagination.

When it come to AI, RPA, OCR or NLP….we deliver like nobody else

“Robiquity is a valued Blue Prism Partner who have worked closely with me and the Blue Prism team to establish innovative and market-leading service offerings. This, combined with their strategy of recruiting some of the strongest delivery experts within our eco-system, positions them extremely well to support the creation of successful, scalable and selfsustaining CoEs for Blue Prism customers” Neil Wright, Director of Professional Services for Blue Prism

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MANAGE

MANAGE

VIRTUAL AGENTS

DECISION AUTOMATION

INTELLIGENT DOCUMENT PROCESSING

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RPA Training Winning Blue Prism’s Training Partner of the Year award in 2017 and 2018 validates our leadership position within the RPA skills market.

We also train and educate organisations to best employ UiPath technologies and supply supporting resources too.

Our training programmes are created by in-house experts and custom-made to you specifications - so participants are equipped with the best skills to support rpa initiatives in a variety of roles.

“Robiquity were quick to understand our business, our requirements and how best to implement RPA to deliver results” Rushabh Shah Programme Director

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“After establishing our RPA requirements Robiquity quickly trained a team in order for us to scale Intelligent Automation within Deutsche Bank. It was critical for us to have high quality comprehensive training we could deliver “en masse”. Robiquity’s understanding of our particular training requirements ensured maximum impact with no nonsense delivery.”

Jared Palamara VP-CIB Management and Strategy

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We created A.T.O.M, our innovative, no nonsense, operating model that enables you to apply Intelligent Automation at scale - faster, more efficiently than ever.

We guide you throughout your journey with five simple steps - from initial technology engagement - through to industrialising Intelligent Automation across the business - so you generate business-aligned transformation.

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> An understanding of the

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> Identification of

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> Perform a mixture of

workshops, document and automation reviews and 1-2- 1 sessions with your team

> Review your methodology,

governance, people and automation quality to identify improvement areas within your CoE

> Technical business

review to understand if development best practices have been followed and security controls are in place

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process SMEs and senior stakeholders, including documentation representative

> A willingness to learn and grow

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> Access to non-production

covering off how the automation works and L1 support actions

> Provide award-winning RPA

> An environment with target

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> A full document suite

guidance and solutions that belong to the business ready to adopt, own and support the RPA capability training to internal team members

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buying and engagement

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> A fully managed and

> Technical oversight on all

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> A flexible service offering

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> Access to your enterprise

maintained RPA estate

based on required Support Hours and SLAs

> Proactive continuous

improvement on production processes

> The ability to free up

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automations

reporting via Robiquity InsightTM on production automations

> Maintenance, Management and Continuous Improvement of your Intelligent Automation Estate

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> Engagement with your key delivery resources and IT partners

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> Robiquity’s platform

quality RPA at scale, we collaborate with likeminded and reputable organisations. We partner with companies across the world; maintaining mutually beneficial tech alliance and strategic partnerships with businesses wrapped up in the ever-changing world of RPA.

enables you to locate resources based on skill set and experience, onboard them into your resource pool, assign work at a task or project level and allocate virtual machines. Once allocated, the resource can then log into a virtual machine securely through Robiquity Connect to complete the task.

> Robiquity Connect

enables end users to connect to client’s RPA infrastructure without any requirement to enable inbound connectivity. End users can control remote desktops though any compatible web browser.

Our platform provides additional security by not allowing direct communication between the end user and the client’s infrastructure and enables auditing of all interactions.

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T 0161 974 3244 E info@robiquity.com W robiquity.com