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Vol. 18, Issue 30, April 5, 2014
Chapleau Health Services Receives High Marks on Quality
S
ervices de santé de Chapleau Health Services (SSCHS) received great n e w s f r o m Accreditation Canada. We earned the highest possible rating “Accredited with Exemplary Standing” award from
the national organization. During the threeday survey in late November, we met 1166 of the 1173 standards and criteria we obtained an overall score of 99.4%. “This survey is a real measure of how
far we have come and how our teamwork is p a y i n g o ff . I t i s a milestone in our ongoing journey towards safe, high quality care that everyone in our organization contributes to and can take great pride in achieving. As a small organization, with limited financial and human resources, achieving exemplary standing is an incredible feat, and I am thankful to be able to work with such dedicated staff” said CEO, Gail Bignucolo. “As Board Chair, I am extremely proud of all the efforts put forth by
all our staff and my fellow board members in this process,” states Board Chair, Denise Portelance-Godin. Accreditation is a rigorous two part evaluation process whereby SSCHS performs a selfassessment survey on how well the organization is meeting Accreditation Canada's standards followed by an on-site evaluation. The external surveyors conducted an on-site assessment to verify that Accreditation Canada's requirements are being met. The surveyors assessed the organization's leadership,
governance, clinical programs and services against Accreditation Canada requirements for quality and safety. The standards identify policies and practices that contribute to high q u a l i t y, s a f e t y a n d effectively managed care. An excerpt from the accreditation report reads: “Although this is a small organization with a total of approximately 100 employees, it is a complex organization that offers acute care services, long-term care, independent living services, adult mental health services, a nursing station and a
medical clinic. Continuing to provide safe and quality services in the context of insufficient funding and staffing shortages is an ongoing challenge for this organization.” Anne Morris, Director of Clinical Services, stated that “The accreditation process follows a 3 to 4 year cycle and our goal will be to keep up the momentum moving forward. We want to continually work on quality projects to align with national standards and best practices to provide safe, quality care to the community we serve.”
New owners of Chapleau business settle in
T
his week will mark the end of an era for a longtime Chapleau business man, Roger Perreault and the beginning of another with the arrival of the Patel families. Aux Trois Moulins Motel and Restaurant was recently purchased by the Patels. With them, the
Long Term Forecast Friday High 0 Low -5 Saturday High -2 Low - 6 Sunday High 4 Low -9 Monday High 5 Low -2 Tuesday High 1 Low -8 Wednesday High -2 Low -11
Patels bring a wealth of business experience which will help in the continuance of a well established business. Va l w a s a t Moore's Clothing as top sales wardrobe for over 25 years. Chetan was also an assistant manager at Moore's for 4 years. Bob has been in the hotel business since the early eighties. Bhanu has been in the catering business for 25 years. Peter has been in the hospitality business for 23 years and ran a very successful Indian restaurant in the Kawarthas (Fenelon Falls) for 12 years. May has worked as a front desk receptionist at Novotel and Holiday Inn. The
mission of the Patels is to make the Aux Trois Moulins Restaurant and Motel a fun and happy place for the residents of Chapleau. Chapleau welcomes our new community members with open arms and wish Roger Perreault and his family the best in his future endeavours as we thank him for the continued support that he has given to this community for the last 40 years, including sports teams, non-profit o rg a n i z a t i o n s a n d individuals. The faith in our community certainly has been reinforced in the last few years with the arrival on the scene
Standing (l. to r.): Val Patel, Chetan Patel, Bob Patel. Seated (l. to r.) Bhanu Patel, Peter Patel and May Patel. The wives of Bob (Jyoti) and Peter (Mona) will be joining them later.
of the mining sector and of the continued efforts to establish a
local Bio Fuel plant. All of the elements are present to
brighten our future and make this town an exceptional one.
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