On behalf of the entire team at Champion Homes, we extend our warmest congratulations and a sincere thank you for choosing us to build the new home. We are so pleased to welcome the new homeowner to the Champion Homes Family.
It has been a privilege to work with you throughout this process, and we truly appreciate your trust in our commitment to quality and craftsmanship. We hope the new homeowner will enjoy the many years of comfort and happiness that their new home will provide.
We take great pride in the homes we build, and we are confident that their new residence reflects our dedication to detail in the new home. We are excited for them to begin making lasting memories within these walls.
As one of the valued builder partners of Champion Homes, you are responsible for a thorough inspection of the new home. Your responsibilities encompass a comprehensive, two-phase inspection process designed to ensure the integrity and quality of each home.
Phase 1: At the Time ofDelivery:
1. Walking the Boxes: The builder is responsible for a visual inspection of all delivered boxes immediately upon arrival.
2. Check for Transportation Damage: This inspection should specifically focus on the listed items on the provided check list (Builder’s Site Check List).
Phase 2: After the Boxes are Set:
1. Second Inspection: The builder must conduct a more thorough inspection of the home after the boxes have been placed in their intended locations.
2. Utilize Checklist: This inspection should specifically focus on the listed items on the check list provided (Builder’s Site Check List).
Timely Submission: The Builder’s Site Check List and Service Request forms should be submitted within the two-week timeframe following the home's set date.
Thank you once again for allowing Champion Homes to be a part of this important milestone in the new homeowner’s lives.
Sincerely,
Dave Farrell Service Manager Champion Modular
Liverpool PA
Builder’s Site Check List
Thank you for choosing Champion Modular Homes. We appreciate your business and want to ensure your new home has arrived in perfect condition. Please take a minute to do a thorough inspection of the home.
The check list below will help you through the inspection. Look over all the items and check them o after they are completed. Once completed, please note any items needing attention from our service team on the enclosed "Parts and Service Request" form found in your builder's pack. Kindly sign and return both the checklist and the request form to our service department at Liverpoolservice@championhomes.com.
o The siding, so it, fascia, and drip edge were delivered and set with no defects
o The exterior trim on ALL doors, windows, light fixtures and other exterior trim parts were delivered and set with no defects
o Shingles are installed in a straight line and nailed properly
o All window sashes were delivered and set without cracks
o All windows and doors open, close, and operate correctly
o All Kitchen cabinets are free of defects (marks, nicks, scratches, etc.)
o All Kitchen cabinet door and drawers operate correctly
o All Kitchen counter tops, sinks, and faucets are free of chips and damage
o All Vanity cabinets are free of defects (marks, nicks, scratches, etc.)
o All Vanity cabinet door and drawers operate correctly
o All tub and shower fixtures are free of damage
o All vanity tops are free of chips and damage
o All vanity, tub, and shower faucets are free of damage
o All door and widow casing and base molding are tight and free of damage
o All sub flooring is tight with no excessive gapping
o There are no nails missing the joists through the decking and sheeting
o All finished flooring is tight and free of damage (marks, nicks, scratches, etc.)
o All closet shelving is installed correctly and free of damage
o All walls and ceilings are free of excessive drywall gaps
o All light fixtures are free of damage
o Interior walls are plumb and square
o Stairs are installed properly and free of damage
o All ship loose parts are sent per ship loose lists
Thanks again and always feel free to contact us with any questions at 717-347-4581.
Thank you from our Service Team Members
Parts And Service Request
Builder: Date:
Additional Purchase:
Replacement:
Shortages:
Builder Service Authorization Process
Service Authorization is used to pay/reimburse builder for warranty service work.
Builders MUST follow the process below for Champion Modular to accept their on-site service invoices/bills.
1. Identify the service issue.
2. Report issue to the Service Department contacts listed below. (Phone and/or Email)
3. Service Manager will determine if this is a factory service issue.
4. If it is a factory service issue, the builder must submit an estimated cost prior to starting the work. The Service Manager will provide a service authorization number. The service authorization number must be attached to the invoice at the time of submission for payment.
5. If the builder does not follow this process, Champion Modular has the right to deny payment.
6. Exceptions – Builder needs to contact the Service Department immediately if there is a set/weather tight issue. If the builder needs to fix immediately and cannot connect with the Service Department he may proceed to protect the home from further damage. (If the issue is found not to be a factory service issue, Champion Modular has the right to deny payment)
Modular Service Contacts:
JELD-WEN DOORS
https://www.jeld-wen.com/en-us/all-warranty-guide 1-800-535-3936 SILVERLINE WINDOWS AND DOORS www.silverlinewindows.com 1-800-888-7020
SHAW FLOORING
www.merillat.com 1-866-850-8557
TRUEWALL SIDING by PlyGem www.truewallvinylsiding.com 1-888-502-2583
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
OBSERVATION
1. FRAMING
CEILING
FLOORING
1.1 Uneven ceiling
1.2 High and low areas; separation between finished floorboards.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
2. EXTERIOR
DOORS
OBSERVATION ACTIONREQUIRED COMMENTS
2.5 Separation between door and weather-stripping.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
Draftsaresometimesnoticeable aroundwindows,especially during high winds.Allcaulkingmaterials expandandcontractdueto temperaturevariationand dissimilarmaterials.Maintenance ofweather-strippingisOwner’s responsibility.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
The following Warranty Standards are applicable onlyto warranted items stated inSection I of this Limited Warranty. Read Section I to determine ifthe following Warranty Standards apply. Some of the Standards listedmayhavebeen suppliedor installed by your Builderandtherefore wouldnotbe covered by the Manufacturer.
OBSERVATION
B.TENYEARMSDCOVERAGE
MAJOR STRUCTURAL DEFECTS
ACTIONREQUIRED COMMENTS
B. Major Structural defects Thecriteriaforestablishingthe existenceofaMajorStructural DefectissetforthinSectionV.L. oftheManufacturersLimited Warranty.
