City of Coral Gables Innovation & Technology Strategic Projects

CGIT FY26 IT Project Milestones:

Completed

PAGE 1 OF 2 Project/Milestone

FY2026 Q1 - Oct '25

Enterprise Systems and Smart Platforms Projects: GL COA BPR, FY End BPR Infor FSM Optimization: GL, AP & AR, Procurement, Training refresh Infor Data analytics, automation and reporting: Reporting/BI, Infor AI, EON/OS, RPA, AI Financial Reports & Dashboards Assistant, AI & BI enhancements/rollouts Capital projects, salary projections-> Questica Optimization, Budget process optimization BPR Analysis, sample bills -> Tyler EPL/EnerGov BTR Licensing, CU and Fire Inspection Implementation Closing legacy permits -> Decommission all EDEN legacy financial & permit systems/portals old cashiering, Tyler EPL/EnerGov configuration optimization, system & process improvements, Training Security config changes, improved extension date refresh, AI pilot

In progress

Q2 - Jan '26

Q3 - Apr '26

Q4 - Jul '26

FY End AP review DASHBOARDS & RPA & AI workflows, Training program

FY End AP Ph 2 & AR review

Procurement BPR, re-training Infor AI Digital Assistant / Chatbot / RPA's Budget Book Research/Evals/Demos Post-go-live optimization

Config & Testing All legacy permits closed BPR Analysis

CGCOE AI Innovation & Process Improvement Initiatives Salesforce Marketing Cloud, Salesforce CRM web/app optimization Salesforce Economic Development B2B CRM implementation Vermont/Rectrac optimization and enhancements Blinkay smart parking permit system implementation/go-live, residential discounts, curbside parking management & data analytics, parking dashboards & GIS web apps New Intranet SharePoint 365 portal go-live, homegrown AI agents Assetworks Fuelfocus & GPS fleet management implementation, optimization PowerDMS extension rollout (Community Rec., Dev Serv., PW, Econ Dev...)

Procore Project Management system Peregrine implementation (Mark43 integration and data analytics) CG Center of Excellence AI-Powered Improcement Projects New Granicus modules: DSD short-term rentals, and City Clerk add-ons New Lobbyists system (replacement) FirstDue Implementation (Mobileyes replacement) GIS Backend/Server Infrastructure Reengineering/Rebuilding LiDAR NCTech system and data collection go-live AutonomIA traffic digital twin integration with the City's Smart City Hub

Not started yet

Implementation, usr trn & go-live 100% legacy decommissioned Testing config improvements, start AI pilots Kickoff CGCOE, AI Seminar, Plan

Planning, BPR, & design Planning, BPR, & design BPR/Analysis, UX & config improvements

Config, testing, go-live Config, testing, go-live -> Configuration optimization, UX Improvement

BPR Analysis, design Finished config and go-live (softlaunch)

Implementation, testing ->

Procurement done -> Police, Fire, IT Config & testing Config and cloud provisioning Procurement & kickoff Demos Ph.1 GIS cutover: EnerGov, Lien homegrown syst., Laserfiche srv Data collection, analysis, UX AutonomIA traffic digital twin completed

Quantela optimization / integrations: Recommendation engine, automated alerts, system optimization, integrations: Verkada, Ekin poles, Lunar outpost sensors, Davis Inst. weather stations, water/flood sensors Data Search tool / AI for Weather Stations EnergyCap data dashboards and API, WASA data integration, Smart City Hub integration & energy dashboards Custom applications for digital transformation / process improvement R&D and design completed Gables Go! Centennial Web3/XR immersive portal Fresh Service ITAM available IT Warehouse RFID ITAM Inventory System integrated with FreshService ITSM CONTINUES ON NEXT PAGE

Optimization, Decommission legacy BPR analysis, AW optimization & trn refresh Community Recreation -> Implementation Testing and Go-live Planning Implementation Evaluation (CCO) Procurement

Post-go-live optimization

Go live with improved processes and advance AI pilot

FY2027 Overflow Oct '26 - Sep '27

Budget Book Procurement

AI RPA's and chatbots implementation

Execution, training/COE planning Execution, Training Salesforce CRM web/app optimization - Salesforce CRM web/app optimization Analysis Execution Post-go-live optimization

System and interfaces improvements Go live, tune-up

SaaS and vehicle Implementation, enduser trn -> Other departments (Dev Serv., PW, Econ Dev…) ->

Hardware (pumps, vehicle GPS…), Go live -> Other departments (Dev Serv., PW, Econ Dev…)

COE Launch, Begin Execution

-> Execution, Training procurem.

Execution (CCO / IT) -> System configuration Decommission all legacy GIS servers and clean up Post-go-live optimization

-> Execution (CCO / IT) -> Implement., user trn, go-live

Go-live AI leadership seminar, planning Go-Live Procurement (CCO) Implementation, user trn, go-live

Migrate remaining GIS services -> Data QA, Paser QA, Tree data QA Customer acceptance & go-live SCHub Integration planning & design > Build dev team with IT Lab, and Kickoff Dev R&D & Dev CGIT Lab project SOW and assignment; kick off R&D & Dev; integration w. SCHub -> Analysis; Lab team & interns assignment R&D RFP Mgmt. for Procurement Property registrat. for Code Enf. Build of the environment Site mapping / experience Enterprise roll out… warehouse integration…

SCHub integration implementation -> API & SCHub dashboards: Verkada, Ekin, Lunar Outpost, water sensors ->

-> API & SCHub dashboards (Verkada, Ekin, Lunar outpost, water sensors)

Integration with SCHub & Digital twin UX tune-up / Launch / go-live -> RFID/Tags… ->

-> Execution

PAGE 2 OF 2 Project/Milestone

FY2026 Q1 - Oct '25

Smart Buildings/Facilities and Network Infrastructure Projects: New Offices - City Commission (temp. at Minorca)

Wiring & network provisioning

New Offices - City Officials & Finance (temp. at 2020 Ponce) New Offices - Code Enforcement (475 Biltmore) DSC 427 bldg remodeling/additions

Fiber procurement Design 6 desks

EOC Rewiring City Hall & Annex renovation, network/tech provisioning FS4 tech provisioning FS3 network/tech upgrades, Locution, PA, AV, Phones, PCs, etc.

Parks tech provisioning + public safety CodeBlue pole + CCTV, Wi-Fi, etc.: Maggiore, Rotary, Phillips, Kerdik, Bark (dogs) park PARCS garage smart parking/revenue system evaluation for PG1/2/4/6/7/MobilityHub Minorca Garage PGS decommissioning for replacement CIC User Hardware & Furniture Upgrade/Renovation CIC Backend Hardware & AI-Powered Software Upgrade/Replacement Youth Center network upgrades Adult Activity Center network upgrades Implement LogicMonitor APM (replace Solarwinds NMS) 911 PSAP VIPER 7 Upgrade, Text-to-911 & Auto-Translation HaiVision IPTV replacement Replacement of eol/aging Exacqvision VMS - Replace by Verkada, Avigilon, etc.

Replacement of eol/aging Creston AV refresh on big conference rooms (~10) Replacement of eol/aging Nutanix oldest nodes Police fleet computer (Dell rouged laptops) upgrade Replacement of eol/aging PCs/laptops: building inspectors & plan reviewers aging computers, 3+ years-old laptops and computers - 240 laptops & 250 desktops Tech provisioining for new amphibious truck + Brinc drone truck and trailer, and MCC add-ons Replacement of eol/aging Oldest Meraki Wi-Fi routers Replacement of eol/aging CCTV & ALPR Vigilant cameras for PG2 and PG6

Annex phase 1 completed Network & CCTV & Access Ctrl & Locution done Procurement done

Q2 - Jan '26

Q3 - Apr '26

Doors, TVs, Wi-Fi, Inttercoms, close Permit, fiber Unitec, low voltage & access ctrl procurement QOS Procurement, fiber run 6 Addt'l desks Cost estimate, Survey & Design, Procurement Design ->

Provisioning Full remodel design

Intercom & door (pending on GC) Implementation - network

Grand opening Implementation ->

Maggiore permit, Bark design Maggiore Evaluation, analysis, demos/site visits > Shutdown Evaluation, analysis, research, demos > Procurement Evaluation, analysis, research, demos > Procurement Network done PA analysis & procurement -> Research, analysis, procurement -> Planning, procurement

Kickoff, planning Cutover, testing and go-live Evaluation, research

Q4 - Jul '26

FY2027 Overflow Oct '26 - Sep '27

Finance 1st fl

Implementation wrap-up

Remodeling New needs - tiles, etc.

Kickoff DAS Locution cutover & go live

Philips & Bark ->

-> Philips, Bark, Rotary, etc. ->

Procurement -> Decommissioning ->

Execution…

Implementation CIC frontend ->

Software / AI / Data config

-> Post-go-live gap-fit

Implementation ->

Software / AI / Data config Implementation Procurement Post-go-live optimization

-> Post-go-live gap-fit

Research and analysis

Procurement & Implementation

Research and analysis

Procurement & Implementation

Survey, design Implementation

Implement

Procurement + Implementation

Procurement 104 units done

Execution 45 Replacement + ~43 New ->

Procurement ph 1

Roll out in phases (Win 10 first)->

Roll out phases ->

Assessment, requirements Procurement and execution ->

MCC upgrades, Brinc FS3 dock

Sherp amphibious truck

Procurement

Procurement

Implement

Contract Resolution Survey Ekin Merrick Park and Wallace CCTV kickoff & implementation Analysis and Procurement

Procurement (PSA, PO) Repairs completion

Procurement

Kickoff, implementation

Wallace St CCTV Go Live, Ponce Cir Ekin proc./implementation

->Wallace St CCTV Go Live, Ponce Cir Ekin implement.

Analysis, design

Pilot procurement (1 blk, 1 lot, 1 park)

New water/flood sensors / smart buoys CGIT research Lab Infrastructure Upgrades

Pilot cost proposal Research, analysis, demos -> NVidea AI HPGPU Srv, Exp Plan

Implement HPGPU + use cases

Robotic unt, NVIDIA RTX use case

Pilot implementation Procurement -> Implement HPGPU use cases

Prepared by: Raimundo Rodulfo, P.E., PMP, MSEM, CSSBB - Director of Innovation and Technology / Chief Innovation Officer

Last Revision: 07/20/2026

Phase 1 done Evaluation, analysis ->

Smart Districts Infrastructure & Outside Plant Field Technology Projects: New fiber corridor expansions: Phase 5: Ponce University->US-1, Passport, FS2, Backup Preliminary design & surveys PSAP, Trolley, Underline; Phase 6: Ponce Minorca->Flagler, North Gables WP2P links repairs/completion Ekin Merrick park design, permit, Smart Poles: Merrick park Ekin (City Hall), Ponce Circle park Ekin, two more Ekin per procurement / Wallace design smart districts plan, Wallace street gate CCTV pole Replacement of eol/aging Codeblue old poles nearby PG6 - Q3 26 Smart Lights replacement and user training, smart city hub dashboards reengineering

Demos & eveluation

Merrick Park Ekin Golive Implementation

CITY OF CORAL GABLES - INNOVATION AND TECHNOLOGY DEPARTMENT CGIT STRATEGIC PLAN PROJECTS, FY's 2016-2020 & 2021-2025

IT Infrastructure

CMS, Web, Apps

Public Safety Technology

Enterprise Systems

Project

Status / Next Milestones Research/Evaluation/Procurement/Assessment/Configuration Electronic Permitting System completed. ePR hardware stations completed. BlueBeam rollout (multiple projects) completed. Went live in Apr 2021. Licensing pending.

AssetWorks SaaS, Code Enf. & Bldg Insp., IT: WBCFleet complete.

Fleet Management Systems, Waste Assetworks (Automotive), Code Enf. & Bldg Inspectors, WBCFleet PW started using Drivecam-Lytx. Trolley done: ETASpot. WM Management System (multiple 95 (city assets, IT, PW), Lytx & DriveCam (heavy fleet), GPS, Police done: Rubicon. Police AVL done. Next: citywide solution rollout projects) AVL, Trolley fleet (ETA), WM (Rubicon) WBCFleet, Integration w. MDC Facility and Asset management citywide system (facilities, PW/Parks/Pkg Management modules completed; in use.

Asset O&M Management Systems Properties, ROW, landscaping, trees, utilities, parks, garages), Implemented ROW, waterway, landscaping, and RoW LiDAR 95 (Multiple projects) mobile, cloud, GIS and LiDAR integrated. PW, P&Rec, SFM, Pkg., asset inventory GIS integration (CycloMedia360). Property Mgnt ITAM/ITSM went live in 2022 Parks & Rec classes/fac online registration ERP. Web, Mobile, Community Recreations System 100 Completed. In use.

Cloud, GIS integrated. Replaced legacy syst.

PW, IT and P&Rec started using ProjectManager.com.

Project Management Systems Project Management cloud & mobile system 95 ProjectTracker done for Commission tasks. Installed (multiple) (projectmanager.com); + Project Tracker (SharePoint) ProjectManager.com & MS Project for 75% of CIP PMs. Next: ESRI enterprise GIS cloud syst and lic agreement implemented.

75% of horizontal integration completed. GIS apps delivered for ESRI enterprise GIS cloud platform, ELA ent. license agreement, Enterprise GIS Platform and depts and citizens. 2 new GIS servers. Implemented Zoning & PW 100 horizontal integration with Citywide systems and databases, GIS horizontal integration GIS hubs. Implementing Gridics ZoneIQ & CodeHub with Zoning portals, Digital Twin. dept. Azure Cloud portal implementation kicked off. Started real estate mngmt sys for EDD and Laserfiche integ.

Research study completed. Product demos done. Evaluation Enterprise core financial, payroll and HR ERP/EOS system.

Core Financial & HR EBC/ERP/EOS matrix completed. Steering Ctte made a selection in 2019 (Infor).

100 Web/cloud/mobile post-modern ERP. Replaces EDEN core Cloud Suite Completed procurement in 2020. Completed phase 1-2 of financial legacy. impementation OpenGov cloud/web financial transparency public portal. Look Financial Transparency Portal 100 Completed. In use. into accounts, CIP, revenues, tax info PublicPurchase web/cloud open solicitations portal. Manages bid Procurement Bid Systems 100 Completed. In use. process, timestamps, built-in audits Ph1: T2 Parking permitting system. Online renewals, payments.

Parking e-Permitting System 95 Points of sale, eCommerce. Ph2: Blinkay Digital Parking Permit Completed. In use.

System Inrix ParkMe mobile app, integration w. garage gate syst.

ParkMe GPS mobile app implemented, integrated with WPS Smart Parking and Mobility System Computer vision & sensors integration, smart guidance systems; gates occupancy info. Developed and complete a smart prkng 90 Upgrades smart parking IOT pilots, Smart Mobility Projects, PGS/Indect, IoT sensors pilot. Smart guidance system for Parking Garages Curbside management IoT/AI (Indect) 95% completed. Started Mobility Hub project Crime Intelligence Cntr, OnSSI VMS, Vigilant/LEARN sys, CCTV/ALPR Phase I 100 Completed. In use.

CrimeView, Net. Backbone, 12 sites geofence Giralda, Miracle Mile, Journey's End, FS3, Garages, Parks, CCTV/ALPR Phase II 100 Completed. In use.

Callboxes, Backbone, BriefCam video analytics 8th St. smart lights/CCTV geofence, Waterways, Cartagena Cir, Trailers, waterways, parks, VMS/LPR integration done. Finished CCTV/ALPR Phase III 100 CCTV/ALPR/Speed trailers, Garages, Parks, Backbone backbone and garages. Now working on 8th St enhancements.

Site surveys and engineering completed for all sites. Located 38 Ave smartlights/CCTV geofence. Granada/8St CCTV/ALPR. CCTV/ALPR Phase IV 100 power sources. Design and permitting completed. WIP: Netw backbone. Red & Bird LPR. VMS-CAD integration construction and installation with PW and contractors New Mobile Command Post, ProQA for PD 911, new CAD/RMS Offduty syst. done, NC4 done, Mobile Comm Post specs done, Other PS technology: New CAD/RMS 100 system, Offduty system, NC4 collab platform, body cams, ProQA Police/Fire done, body cams Police done; door security Cloudsuite, etc. physical security door system upgrade syst. upgrade WIP, CAD&RMS cloudsite Mark43 completed New Fire RMS and ePCR EMS system (ESO); Telestaff sched Telestaff completed; Fire RMS/ePCR replacement completed Other Fire technology projects 100 system; Telemedicine kit/svc; Drones for rescue-recon (ESO), drones & telemedicine: FD research and demos started New network HQ design & engineering, IT cabling, electronic Network design completed. Working w. Ernesto Pino, AECOM, New PSB IT Provisioning 100 equipm, network, systems, security, communications, AV, IOT, Waitz, contractors, PW/IT refined products BOM and specs for computers for new PSB value engineering; finished procurement. Installing/config now Network engineering & design, IT cabling, electr. equipm, Network design completed. Working w. Ernesto Pino, architects, New FS2 IT Provisioning 100 network, systems, security, communications, AV, computers for Waitz, contractors & PW/IT refined products BOM, specs for FS2/Trolley & Backup PSAP value engineering. Procurement 100%. Installing now New e911 PSAP funded with grant from State. Finished New e911 PSAP (VIPER system, grant funing). FS2 construction New e911 PSAP & Backup PSAP 100 engineering, design and procurement as part of FS2 for the and network project for new Backup PSAP facility. backup PSAP room. Installing/configuring now New external website (EvoGov) and new internal website Completed. In use. Established digital accessibility program with City Websites (phase 1) 100 (SharePoint) Labor & Risk Mgmnt.

New Website, Digital Experience Performed market research, demos, evaluation. Implemented 100 Replacing legacy websites with an exponential DXP (Drupal) Platform (DXP) platform with CCO, CMO and Zoocha GovQA, Salesforce, Work orders, Public Rec. requests / Traffix / City Mobile Apps & 311/CRM 100 Completed. In use.

Parkme / In-telligent; App store / New Mobile DXP app New EDM system data migration (LaserFiche) with City Clerk's Laserfiche EDM system implemented with City Clerk's Office Electronic Document Management Ofc and EDM upgrades (HPE CMS replacement), e-signatures (HPE TRIM replaced) / Docusign implemented for citywide 100 Upgrades paperless process (DocuSign), Data Governance Plan, Paper contracts / Data Governance plan w City Clerk & consultant scanning completed. CCO finalized paper scanning citywide Many sites completed: Giralda, Miracle M., smart district areas, Giralda and Miracle Mile, City buildings, City facilities, City parks, Public & Private Wi-Fi Networks 95 City bldgs & facilities, several parks. Next: finish infrastructure downtown financial and art districts, smart districts upgrades, more parks, art & fin districts

Brief Description EnerGov, BlueBeam, ePR work stations. e-Permitting, 100 Inspections, land management, electronic plan review, licensing CU & BTR, with GIS horizontal integration.

New Smart Buildings & Renov. Tech Provisioning: Dev. Services Ctr, PG7, FS4, Granada Golf, City Hall, Fink Studio, Country Club, Passport Ofc., Several Parks, etc.

Building Tech Provisioning for Development Services Center, Fink Development Services Center: completed. Alarm System 95 Studio, PG7, FS4, Granada Golf renovation, City Hall Annex, Upgrade: Design phase and POS completed.

Phillis Park, Lot 27 Park, Country Club, Passport Ofc., etc.

Voice over IP Citywide Rollout

100

Mobility Hub Tech provisioning Network, Telecom, Cybersecurity Infrastructure Upgrades

Systems Infrastructure Upgrades

Microsoft 365 Citywide & Central BI/Reporting, CoPilot

Citywide Process Improvement Projects & Training/Certification

Citywide SOP System/Library

Smart City Initiatives

%

Smart City Hub & Digital Twin Public Platforms

Smart Districts CPS IoT Sensors Phases 1-4

Resilient Energy Smart Microgrid System (RES) Pilot/POC R&D Project Other Exponential/Disruptive Technology Pilots DOE/PNNL, MDCounty, Census, NIST/GCTC, STIR Labs Innovation Collaboration initiatives

2016

2017

2018

Fiscal Years - IT Strategic Plan 2019 2020 2021 2022

2023

2024

2025

Call Managers (Cisco VoIP), WebEx, Xima Call Statistics Reporting Completed. In use.

System 20 Desgn-build, engineering, technology planning started with In progress High-speed, secure multi-layered redundant/resilient network Hi-speed communications and network resilience. Fiber optics, built (fiber optics, wireless p2p, Wi-Fi, Metro-E, satellite, 100 Wireless backbone, network & cybersecurity upgrades, audits & cellular.) Won award from IEEE. Next: 5G, expand fiber/wireless; improvements; new network HQ netw, ISP & cybersec upgrades Hypercoverged systems (servers, storage), hybrid clouds, software-defined networks, resilient scalable data backup 100 Completed. In use. storage, high-availability, DR, replication of databases & files, enterprise printers/MFPs + badge integration.

Office 365 citywide rollout completed (1000+ users).

Tableau/PowerBI started to be used. Single Sign On (SSO) for Microsoft Office in the cloud (Outlook, Word, Excel, PPT, integration and enterprise applications authentication, 100 Sharepoint, OneNote…), & Azure, PowerBI, Central implementation and testing has begun. Azure AD authenticat.

BI/Dashboards, Tableau, SSO, horizontal integration of DBs/IaaS for enterprise application configured and in use (SkillSoft Percipio, NC4). Tyler Energov, other ERP, APIs Completed. Many processes improved citywide. 33 lean six Process improvement training/certification & process sigma green belts (all departments), 1 black belt, ROI and cost improvement work sessions citywide. Efficiencies. Cost savings.

95 savings. Program established. Initiatives won international Quality engineering projects. Establishing QE and PIPE awards and recognition from ASQ, QP, WCQI, ITEA & IISE. Won continuous program International Team Excellence Award 2019 case study 3rd place SOP Library System, Cloud and Mobile. SOPs documentation and SOP syst. implemented: PowerDMS. Police 100%. Fire 100%. IT 95 standardization 100%. Next: remainder departments Public collab./open data smart city platform. Data marketplace, Completed. In use. Won several awards and recognition from 100 app store, transparency portals, citizen engagement tools, ent. industry, gov't and academia. Recognized by NIST & IEEE. Won systems, eGov services, IoT dashboards, GIS apps & opendata, 1st place nationally in the 2018 digital cities award.

Ped & veh traffic counters, RF sensors, smart parking computer Multiple sensors implemented: Veh & ped counters, RF sensors vision, noise dB sensors and GIS integration, environmental in Downtown (Giralda and Miracle Mile), waterways (API data 95 air/water sensors; smart city digital kiosks in Downtown and City access built by FIU). IoT platforms implemented & integrated to buildings; smart lighting, fiber corridors. NEXT: smart districts & smart hub. 4 Smart City kiosks implemented with PW and IKE in smart city poles expansion 4 phases, Ekin-Pininfarina Downtown. WIP: pkg, noise & environm., in-building kiosks, new Phase 1: 2018 Bloomberg Challenge Champion City project: RES City was one of 35 champion city finalists out of 3500 applicants. smart microgrid system in collaboration with UM researchers.

Received $100K grant for pilot. City/UM team completed pilot.

100 Energy redundancy for PSB/911 systems. Phase2: 2020 Civic Applied for $1M funding from eFL, SMART MDC, DOC, USACE. Innovation Challenge with UM WIP: Civic Innov Challenge with UM AI & ML chatbots, RPA, robotics, Blockchain, AR/MR/VR, AV & Use cases of AI, ML, robotics/drones implemented. WIP: AI/ML 95 drones/veh, 3D Modeling/Tracking chatbots/analytics, BlockChain pilot w UM & FIU STEM program agreement with PADF & Boing. 2 smart talks DOE-PNNL, COIL, County-Miami-CoralGables data/GIS interface; 95 done. Internships w Miami dade College done. Next: finish NIST Smart City standards, STEM ed, internships, Smart Talks, etc.

GCTC standards; finish DataGovs integration

Prepared by: Raimundo Rodulfo, P.E., PMP, MSEM - Director of Innovation and Technology / Chief Innovation Officer Last Revision: 12/31/2025