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Enterprise Systems and Smart Platforms Projects:
Infor FSM Optimization: GL, AP & AR, Procurement, Training refresh
Infor Data analytics, automation and reporting: Reporting/BI, Infor AI, EON/OS, RPA, AI Assistant, AI & BI enhancements/rollouts Financial Reports & Dashboards
Questica Optimization, Budget process optimization
Tyler EPL/EnerGov BTR Licensing, CU and Fire Inspection Implementation
Decommission all EDEN legacy financial & permit systems/portals old cashiering,
Tyler EPL/EnerGov configuration optimization, system & process improvements, Training refresh, AI pilot
CGCOE AI Innovation & Process Improvement Initiatives
Salesforce Marketing Cloud, Salesforce CRM web/app optimization
Salesforce Economic Development B2B CRM implementation
Vermont/Rectrac optimization and enhancements
Blinkay smart parking permit system implementation/go-live, residential discounts, curbside parking management & data analytics, parking dashboards & GIS
New Intranet SharePoint 365 portal go-live, homegrown AI agents
&
BPR/Analysis, UX & config improvements
Assetworks Fuelfocus & GPS fleet management implementation, optimization Procurement
Procore Project Management system
Peregrine implementation (Mark43 integration and data analytics)
CG Center of Excellence AI-Powered Improcement Projects
Granicus modules: DSD short-term rentals, and City Clerk add-ons
Lobbyists system (replacement)
FirstDue Implementation (Mobileyes replacement)
GIS Backend/Server Infrastructure Reengineering/Rebuilding
NCTech system and data collection go-live
Quantela optimization / integrations: Recommendation
automated alerts, system optimization, integrations: Verkada, Ekin poles, Lunar outpost sensors, Davis Inst. weather stations, water/flood sensors
Data Search tool / AI for Weather Stations
EnergyCap data dashboards and API, WASA data integration, Smart City Hub integration & energy dashboards
Custom applications for digital transformation / process improvement
Gables Go! Centennial Web3/XR immersive
GIS cutover: EnerGov, Lien homegrown syst., Laserfiche
Smart Buildings/Facilities and Network Infrastructure Projects:
New Offices - City Commission (temp. at Minorca)
New Offices - City Officials & Finance (temp. at 2020 Ponce)
New Offices - Code Enforcement (475 Biltmore)
DSC 427 bldg remodeling/additions
EOC Rewiring
City Hall & Annex renovation, network/tech provisioning
FS4 tech provisioning
FS3 network/tech upgrades, Locution, PA, AV, Phones, PCs, etc.
Parks tech provisioning + public safety CodeBlue pole + CCTV, Wi-Fi, etc.: Maggiore, Rotary, Phillips, Kerdik, Bark (dogs) park
PARCS garage smart parking/revenue system evaluation for PG1/2/4/6/7/MobilityHub
Minorca Garage PGS decommissioning for replacement
CIC User Hardware & Furniture Upgrade/Renovation
CIC Backend Hardware & AI-Powered Software Upgrade/Replacement
Youth Center network upgrades
Adult Activity Center network upgrades
Implement LogicMonitor APM (replace Solarwinds NMS)
analysis, procurement Kickoff, planning
911 PSAP VIPER 7 Upgrade, Text-to-911 & Auto-Translation -> Planning, procurement
HaiVision IPTV replacement
Replacement of eol/aging Exacqvision VMS - Replace by Verkada, Avigilon, etc.
Replacement of eol/aging Creston AV refresh on big conference rooms (~10)
Replacement of eol/aging Nutanix oldest nodes
Police fleet computer (Dell rouged laptops) upgrade
Replacement of eol/aging PCs/laptops: building inspectors & plan reviewers aging computers, 3+ years-old laptops and computers - 240 laptops & 250 desktops
Tech provisioining for new amphibious truck + Brinc drone truck and trailer, and MCC add-ons
Replacement of eol/aging Oldest Meraki Wi-Fi routers
Replacement of eol/aging CCTV & ALPR Vigilant cameras for PG2 and PG6
Smart Districts Infrastructure & Outside Plant Field Technology Projects:
New fiber corridor expansions: Phase 5: Ponce University->US-1, Passport, FS2, Backup
Trolley, Underline; Phase 6: Ponce Minorca->Flagler, North Gables
Smart Poles: Merrick park Ekin (City Hall), Ponce Circle park Ekin, two more Ekin per smart districts plan, Wallace street gate CCTV pole
of eol/aging Codeblue old poles nearby PG6 - Q3
Lights replacement and user training, smart city hub dashboards reengineering
sensors / smart buoys
Project % Brief Description
Electronic Permitting System (multiple projects) 100 EnerGov, BlueBeam, ePR work stations. e-Permitting, Inspections, land management, electronic plan review, licensing CU & BTR, with GIS horizontal integration.
Fleet Management Systems, Waste Management System (multiple projects) 95 Assetworks (Automotive), Code Enf. & Bldg Inspectors, WBCFleet (city assets, IT, PW), Lytx & DriveCam (heavy fleet), GPS, Police AVL, Trolley fleet (ETA), WM (Rubicon)
Asset O&M Management Systems (Multiple projects) 95 Facility and Asset management citywide system (facilities, Properties, ROW, landscaping, trees, utilities, parks, garages), mobile, cloud, GIS and LiDAR integrated. PW, P&Rec, SFM, Pkg., ITAM/ITSM
/ Next Milestones
Research/Evaluation/Procurement/Assessment/Configuration completed. ePR hardware stations completed. BlueBeam rollout completed. Went live in Apr 2021. Licensing pending.
AssetWorks SaaS, Code Enf. & Bldg Insp., IT: WBCFleet complete. PW started using Drivecam-Lytx. Trolley done: ETASpot. WM done: Rubicon. Police AVL done. Next: citywide solution rollout WBCFleet, Integration w. MDC
PW/Parks/Pkg Management modules completed; in use. Implemented ROW, waterway, landscaping, and RoW LiDAR asset inventory GIS integration (CycloMedia360). Property Mgnt went live in 2022
Community Recreations System 100 Parks & Rec classes/fac online registration ERP. Web, Mobile, Cloud, GIS integrated. Replaced legacy syst. Completed. In use.
Project Management Systems (multiple) 95 Project Management cloud & mobile system (projectmanager.com); + Project Tracker (SharePoint)
Enterprise GIS Platform and horizontal integration 100 ESRI enterprise GIS cloud platform, ELA ent. license agreement, horizontal integration with Citywide systems and databases, GIS portals, Digital Twin.
PW, IT and P&Rec started using ProjectManager.com. ProjectTracker done for Commission tasks. Installed ProjectManager.com & MS Project for 75% of CIP PMs. Next:
ESRI enterprise GIS cloud syst and lic agreement implemented. 75% of horizontal integration completed. GIS apps delivered for depts and citizens. 2 new GIS servers. Implemented Zoning & PW GIS hubs. Implementing
Inrix ParkMe mobile app, integration w.
CCTV/ALPR Phase II 100 Giralda, Miracle Mile, Journey's End, FS3, Garages, Parks, Callboxes, Backbone, BriefCam video analytics Completed. In use.
CCTV/ALPR Phase III 100 8th St. smart lights/CCTV geofence, Waterways, Cartagena Cir, CCTV/ALPR/Speed trailers, Garages, Parks, Backbone
CCTV/ALPR Phase IV 100 38 Ave smartlights/CCTV geofence. Granada/8St CCTV/ALPR. Netw backbone. Red & Bird LPR. VMS-CAD integration
Other PS technology: New CAD/RMS Cloudsuite, etc.
Other Fire technology projects
New PSB IT Provisioning
New FS2 IT Provisioning
New e911 PSAP & Backup PSAP
City Websites (phase 1)
100 New Mobile Command Post, ProQA for PD 911, new CAD/RMS system, Offduty system, NC4 collab platform, body cams, physical security door system upgrade
100 New Fire RMS and ePCR EMS system (ESO); Telestaff sched system; Telemedicine kit/svc; Drones for rescue-recon
100 New network HQ design & engineering, IT cabling, electronic equipm, network, systems, security, communications, AV, IOT, computers for new PSB
100 Network engineering & design, IT cabling, electr. equipm, network, systems, security, communications, AV, computers for FS2/Trolley & Backup PSAP
100 New e911 PSAP (VIPER system, grant funing). FS2 construction and network project for new Backup PSAP facility.
Trailers, waterways, parks, VMS/LPR integration done. Finished backbone and garages. Now working on 8th St enhancements.
Site surveys and engineering completed for all sites. Located power sources. Design and permitting completed. WIP: construction and installation with PW and contractors
Offduty syst. done, NC4 done, Mobile Comm Post specs done, ProQA Police/Fire done, body cams Police done; door security syst. upgrade WIP, CAD&RMS cloudsite Mark43 completed
Telestaff completed; Fire RMS/ePCR replacement completed (ESO), drones & telemedicine: FD research and demos started
Network design completed. Working w. Ernesto Pino, AECOM, Waitz, contractors, PW/IT refined products BOM and specs for value engineering; finished procurement. Installing/config now
Network design completed. Working w. Ernesto Pino, architects, Waitz, contractors & PW/IT refined products BOM, specs for value engineering. Procurement 100%. Installing now
New e911 PSAP funded with grant from State. Finished engineering, design and procurement as part of FS2 for the backup PSAP room. Installing/configuring now
New external website (EvoGov) and new internal website (SharePoint) Completed. In use. Established digital accessibility program with Labor & Risk Mgmnt.
Replacing legacy websites with an exponential DXP (Drupal) Performed market research, demos, evaluation. Implemented platform with CCO, CMO and Zoocha
New EDM system data migration (LaserFiche) with City Clerk's Ofc and EDM upgrades (HPE CMS replacement), e-signatures paperless process (DocuSign), Data Governance Plan, Paper scanning
Giralda and Miracle
and
New Smart Buildings & Renov. Tech
Laserfiche EDM system implemented with City Clerk's Office (HPE TRIM replaced) / Docusign implemented for citywide contracts / Data Governance plan w City Clerk & consultant completed. CCO finalized paper scanning citywide
districts, smart districts Many sites completed: Giralda, Miracle M., smart district areas, City bldgs & facilities, several parks. Next: finish infrastructure upgrades, more parks, art & fin districts
Provisioning: Dev. Services Ctr, PG7, FS4, Granada Golf, City Hall, Fink Studio, Country Club, Passport Ofc., Several Parks, etc. 95 Building Tech Provisioning for Development Services Center, Fink Studio, PG7, FS4, Granada Golf renovation, City Hall Annex, Phillis Park, Lot 27 Park, Country Club, Passport Ofc., etc.
Voice over IP Citywide Rollout
Development Services Center: completed. Alarm System Upgrade: Design phase and POS completed.
100 Call Managers (Cisco VoIP), WebEx, Xima Call Statistics Reporting System Completed. In use.
Mobility Hub Tech provisioning 20 Desgn-build, engineering, technology planning started with In progress Network, Telecom, Cybersecurity Infrastructure Upgrades 100 Hi-speed communications and network resilience. Fiber optics, Wireless backbone, network & cybersecurity upgrades, audits & improvements; new network HQ
Systems Infrastructure Upgrades 100 Hypercoverged systems (servers, storage), hybrid clouds, software-defined networks, resilient scalable data backup storage, high-availability, DR, replication of databases & files, enterprise printers/MFPs + badge integration.
Microsoft 365 Citywide & Central BI/Reporting, CoPilot 100 Microsoft Office in the cloud (Outlook, Word, Excel, PPT, Sharepoint, OneNote…), & Azure, PowerBI, Central BI/Dashboards, Tableau, SSO, horizontal integration of DBs/IaaS
Citywide
&
Process improvement training/certification & process improvement work sessions citywide. Efficiencies. Cost savings. Quality engineering projects. Establishing QE and PIPE continuous program
High-speed, secure multi-layered redundant/resilient network built (fiber optics, wireless p2p, Wi-Fi, Metro-E, satellite, cellular.) Won award from IEEE. Next: 5G, expand fiber/wireless; netw, ISP & cybersec upgrades
Completed. In use.
Office 365 citywide rollout completed (1000+ users). Tableau/PowerBI started to be used. Single Sign On (SSO) for integration and enterprise applications authentication, implementation and testing has begun. Azure AD authenticat. for enterprise application configured and in use (SkillSoft Percipio, NC4). Tyler Energov, other ERP, APIs
Completed. Many processes improved citywide. 33 lean six sigma green belts (all departments), 1 black belt, ROI and cost savings. Program established. Initiatives won international awards and recognition from ASQ, QP, WCQI, ITEA & IISE. Won International Team Excellence Award 2019 case study 3rd place Citywide SOP System/Library 95 SOP Library System,
implemented: PowerDMS.
and
platform. Data marketplace,
Completed. In use. Won several awards and recognition from industry, gov't and academia. Recognized by NIST & IEEE. Won 1st place nationally in the 2018