Business Franchise Directory Australia and New Zealand 2020

inside: over 2000 businesses listed

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president: Colin Bradbury. colin@cgbpublishing.com publisher: Vikki Bradbury. vikki@cgbpublishing.com.au EDITOR: Hayley Drew. editor@cgbpublishing.com.au SALES & marketing: advertising@cgbpublishing.com PRODUCTION: production@cgbpublishing.com.au ACCOUNTS: accounts@cgbpublishing.com.au DESIGN: Jejak Graphics 0422 267 639 jejak@bigpond.com TO SUBSCRIBE: www.businessfranchiseaustralia.com.au or www.isubscribe.com.au CGB PUBLISHING PO BOX 968 MT ELIZA, VICTORIA 3930 TEL: (03) 9787 8077 FAX: (03) 9787 8499 Email: cgb@cgbpublishing.com.au www.businessfranchiseaustralia.com.au www.businessfranchisenz.co.nz

From the

Publisher & Editor T

hank you for choosing our Australia and New Zealand Business Franchise Directory for 2020.

Chances are, you’re thinking about embarking on a major financial investment and lifestyle change, by becoming the owner of a franchised business. Inside you can browse through the most comprehensive list of over 2000 franchise systems and franchise service providers by category across Australia and New Zealand.

There is a lot to consider before becoming a franchisee, so inside you will find helpful articles on all things franchising, written by distinguished specialists within the franchising sector, including articles from the Franchise Council of Australia (FCA), the National Retail Association (NRA), the Australian Competition and Consumer Commission (ACCC) plus many more.

A franchise investment offers a ready-made business model, along with training, guidance and support, so in addition to our list of franchise systems, franchise service providers and expert articles, we have included a list of global franchise associations, useful information and helpful organisations.

Whether you are considering buying a franchise or have recently established a franchise system, the team from Business Franchise Directory 2020 wish you the best of luck and success with your franchising journey.

Vikki Bradbury and Hayley Drew Business Franchise Directory

SUPPLIER FORUM

The information and contents in this publication are believed by the publisher to be true, correct and accurate but no independent investigation has been undertaken. Accordingly the publisher does not represent or warrant that the information and contents are true, correct or accurate and recommends that each reader seek appropriate professional advice, guidance and direction before acting or relying on all information contained herein. Opinions expressed in the articles contained in this publication are not necessarily those of the publisher. The publication is sold subject to the terms and conditions that it shall not be copied in whole or part, resold, hired out, without the express permission of the publisher.

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Franchising in Australia and New Zealand Rostom Manookian | Legal Practice Director | DC Strategy Lawyers Rostom is an experienced lawyer with in-depth knowledge and experience in many industries including, hospitality, restaurant and liquor licensing, franchising, and business and commercial property transactional work.

Before joining DC Strategy Lawyers as the firm’s Legal Practice Director, Rostom operated his own legal practice and in September 2018, merged his practice with DC Strategy Lawyers to take advantage of the synergies between the two firms.

Rostom is committed to delivering consistent quality and value to his clients and aims to establish and maintain reliable, trustworthy, responsive relationship with clients to ensure continued delivery of quality service that his clients have come to expect from him as their trusted advisor.

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Factors to Consider Before Becoming a Franchisee Dominique Lamb | CEO | National Retail Association Dominique Lamb is the CEO of the National Retail Association; she has extensive experience providing industrial relations and employment law advice to a range of small, medium and large businesses across a range of industries. In 2011, she was awarded the Australian Institute of Management’s Young Gun of the Year Award, and in 2016 Dominique was a finalist in the Brisbane Women in Business Awards.

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The ATO – Supporting Your Franchise Business Andrew Watson | Assistant Commissioner – Small Business | Australian Taxation Office Andrew Watson is an Assistant Commissioner for the Australian Taxation Office in the Small Business line. He is currently responsible for understanding how small businesses engage with the tax and super systems, collaborating with small businesses, industry groups and government agencies to shape the client experience and drive improved digital services. His area also helps small businesses manage cash-flow, and digital readiness so sustainable and viable businesses can thrive, and advocates for small businesses within the ATO.

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Delivering a Strong Framework for Franchising Mary Aldred | CEO | Franchise Council of Australia Mary Aldred is the CEO of the Franchise Council of Australia, the peak body for the nation’s $184 billion franchise sector. Mary commenced in the role in April 2018, bringing with her extensive experience across government, industry and the corporate sectors. As CEO, Mary has led the FCA in developing and delivering strategic priorities to strengthen the FCA’s role as an effective peak business organisation and advocate for a compliant, sustainable and profitable franchise sector.

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What Will Franchise Finance Look Like in 2020?

James Scurr | Founder and Managing Director | Cashflow It Group James Scurr is the Founder and Managing Director of Cashflow It Group, a specialist equipment finance company servicing Australia’s franchise, accommodation, fitness and pharmacy sectors. He has almost 20 years’ experience in the franchise industry having spent time as a successful multi-unit franchisee for companies, including Boost Juice Bars.

James has extensive franchising and small business experience and has an acute understanding of franchisees’ requirements. He is also a member of the Franchise Council of Australia, a Certified Franchise Executive and a Registered Franchise Lending Specialist.

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Become a Detective – Follow the Clues to Success Corina Vucic | Director | FC Business Solutions Corina Vucic is the Director of FC Business Solutions. With over 20 years in the franchise industry, and extensive operational and management experience, she works closely with leaders to take their business to the next level.

Whatever their goals, Corina coaches, mentors and supports business owners and executives to maximise success and minimise risk for long-term business prosperity and security.

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Three Essential Steps in Franchise Research Mick Keogh | Deputy Chair | Australian Competition and Consumer Commission Mick Keogh was appointed as Commissioner of the ACCC in February 2016, and then as Deputy Chair of the ACCC in 2018. Mick has a long and diverse history of involvement with the agriculture sector, which has included periods of employment as a farm manager, a university researcher, an agribusiness consultant and an agriculture policy advisor.

Mick was awarded the Order of Australia Medal for services to agriculture in 2015. He holds Bachelor’s and Master’s degrees in Wool & Pastoral Sciences, both obtained at the University of New South Wales. Mick’s role at the ACCC includes involvement in a range of committees, as well as oversight of the small business, franchising and agriculture units of the ACCC.

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Franchisees’ Risks and Responsibilities Dr Sudha Mani | Senior Lecturer | Monash University Dr Sudha Mani is a Senior Lecturer at Monash University. Her expertise is in the area of governance of franchisor-franchisee relations and their performance implications.

Dr Mani applies advanced econometric methods to work with big data. Her research has appeared in highly prestigious Financial Times top 50 journals. She has contributed to the Australian Parliamentary Inquiry Committee’s report on the Franchising Code of Conduct and was a keynote speaker at the National Franchise Convention 2019.

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Franchising in New Zealand – Issues to be Aware Of Stewart Germann | Partner | Stewart Germann Law Office Stewart Germann who is acknowledged as New Zealand’s leading franchising lawyer with over 35 years experience in this area, is a recognised national and international guest speaker at franchise conferences in New Zealand, Australia and USA. Stewart Germann Law Office (SGL) is New Zealand’s longest established specialist franchising law firm and Stewart is included in the International Who’s Who of Franchise Lawyers for 2017. SGL’s clients include many of New Zealand’s best known national and international franchise brands and Stewart has extensive franchising contacts worldwide and locally. Stewart Germann is actively involved in international franchising, has published articles in the International Journal of Franchising Law and has attended and participated in many FCA conferences.

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Growing a Franchise Group in 2020 Brian Keen | Founder | Franchise Simply Brian Keen, Australia’s most loved franchise advisor was a franchisee himself, having seven stores in just five years, then launching six of his own franchise groups whilst working with industry leaders.

In his book HOW TO FRANCHISE MY BUSINESS SIMPLY, Brian’s drawn on his first-hand knowledge and experience to outline the processes he uses to successfully franchise businesses today and how his no-hype franchising process saves tens of thousands of dollars in the process.

His hands-on business experience as a multi-unit franchisee, franchisor and consultant helping many of the big names create their own franchise systems and growth over the years has been fed into Franchise Simply, helping today’s SMEs grow their business by franchising.

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How do we look for the great sites?

Peter Buckingham | Managing Director | Spectrum Analysis Australia Pty Ltd Peter Buckingham is the Managing Director of Spectrum Analysis Australia Pty Ltd, a Geodemographic and statistical consultancy.

Peter is the Go-To person as to where to open new stores in Australia. Peter is both a Certified Franchise Executive (CFE) and a Certified Management Consultant (CMC).

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Yet More Franchise Reform is on the Way – But Will it Work This Time?

Robin La Pere | Franchise Consultant | No Ordinary Businesses and Franchises Robin La Pere is a franchise consultant with more than 20 years’ experience as a franchise manager, CEO and owner as well as a consultant, coach and speaker on franchising.

Based in Auckland, New Zealand, he works with clients throughout Australasia and internationally.

He is a specialist in business model development, strategic planning, process improvement and franchise recruitment marketing.

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A No-Nonsense Look at Becoming a Franchisee in 2020 Robert Toth | Partner & Accredited Commercial Law and Franchise Specialist Marsh & Maher Richmond Bennison Robert Toth is a Partner of Marsh & Maher Richmond Bennison Lawyers, with over 35 years’ experience in franchise law and general commercial advice.

He is an Accredited Commercial Law Specialist and Member of the FCA & IFLA with expertise in franchising, licensing and distribution and franchise dispute resolution (acting for both international franchisors and franchisees).

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franchise listings

116

global franchise associations

115

professional services listings

118

publications & helpful organisations

131

index

notes

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CHAP TER 1

Franchising

in Australia and New Zealand

Rostom M a nook ia n | Le ga l Practic e D ire ctor | DC Strate g y L aw ye r s

F

ranchising is a dynamic and progressive business sector and when you take a deeper look into the world of franchising in Australia and New Zealand, you will recognise several brands dominating the industry.

as part of their expansion strategy. Many Australian franchise systems have crossed the Tasman to establish their brands and systems in New Zealand because of the ease of doing business in New Zealand.

Home to almost 25 million people, Australia is no stranger to a scalable and profitable business system that franchising provides! There are around 1314 franchised businesses currently operating down under, with new franchise brands and networks expected to disrupt the sector and contribute to its annual growth in the coming years.

Australian franchising has also been the catalyst toward global growth for many of the ‘Australian-made’ franchise brands such as F45, The Coffee Club and Poolwerx. Franchise systems are found across a range of sectors, and the industry has evolved enormously since its inception in the early 1970s when US fast-food giants ventured across the Pacific to set up operations and influence the Aussie locals. Most of those brands can still be seen today, while new players in the market have created a rivalry and competition like no other. Many of these brands used Australia to venture their way into New Zealand to expand their brands because of the similarities of doing business between both countries.

Similarly, franchising is a well-developed concept in New Zealand. In contrast, New Zealand has a population of nearly 4.8 million and is one of the most deregulated countries in the world for conducting business.

Many international franchise brands, such as McDonald’s, KFC and Subway, have all chosen Australia and New Zealand

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C HAPTE R 1

Recently, DC Strategy was instrumental in assisting Ben & Jerry’s expand into the New Zealand marketplace. Although there are similarities, the two countries are different in many ways and have their own intricacies of doing business, including legal requirements and operating methods. What may work in Australia may not necessarily work in New Zealand.

Franchising in Au stralia While the Australian franchising industry has experienced both positive and negative media attention in the past year, there’s also no sign of the industry slowing down. According to the Franchise Council of Australia, known as the FCA, “Franchising in Australia may have initially provided a means for Australians to benefit from foreign products and systems, but it now is the chosen format for many Australian entrepreneurs to expand and develop their business.

The great majority of franchise systems operating in Australia are homegrown, 8 | 202 0 FRAN CHISE DIR ECTORY

and increasing numbers of Australian franchise systems are successfully taking their systems overseas.”

With Australia’s growing international franchise presence, it gives other international brands the key to success and opens the door for new brands to take on the current competition. There are a number of different points to consider when thinking about entering into the Australian and New Zealand franchise markets, which are outlined below.

Elements of franchising in Australia

office in the target country or an appointed agent. In most cases, master franchising and area development are the most common vehicles used for international expansion of a franchise system into Australia. However, there appears to be a changing trend, and more franchisors are investing in direct franchising into Australia where they can retain the control of the roll-out of the system. This, in my opinion, is a better format to adopt as the franchisor will be in control at every stage of the development of the brand and system in the host country.

D irect Franchising

M aster Franchise Agreement

Direct franchising from an overseas franchisor to an Australian single-unit franchise hasn’t been a common method of expansion in the past, as the distance and inability to support an individual franchise becomes very costly.

By direct franchising, the franchisor is taking direct responsibility for recruiting, training and supporting a franchise network, through long-distance control from the headquarters, a subsidiary

Under a master franchise agreement, a franchisor grants a “master franchisee” a territory within which to sub-franchise to third parties. This structure might result in a certain loss of control for a franchisor and an additional party with whom profits and royalties must be shared. However, it is beneficial to a franchisor because the master franchisee can act like a local, selfsufficient party who organises franchise

CHAP TER 1

recruitment, site selection, construction, deal with procedural matters and conducts operational support.

Franchisor / F ranchisee R elationships in Au stralia

A rea D e v elopment Agreement

The Franchise Relationship: The Franchising Code of Conduct (the “Code”)

Under an area development agreement, a franchisor grants a franchisee the right to roll out multiple corporate stores but not sub-franchise without the franchisor’s express approval.

Many franchisors adopt this model in Australia, as it reduces the management and training time for the franchisor, but allows the rapid roll-out of the concept in Australia.

The difficulty of this arrangement is selecting the right area developer with the capital and infrastructure to achieve the development schedule without resorting to sub-franchising. A further difficulty for the franchisor is ensuring consistency of standards where multiple area developers are appointed within a State or region of Australia, given that Australia has a very large geographical area.

In Australia, the franchise relationship is a contractual one where the agreement between the parties determines their rights and obligations. In addition, the Code applies to all franchise agreements operating in Australia regardless of whether the agreement refers back to the law of the franchisor territory.

The Code is the regulatory Code that governs the operation of franchising in Australia. This is a national code. The legislation dictates what is considered to qualify as a franchise relationship.

Based on the expansive definition of a “franchise” under the Code, there are likely to be many existing relationships that fall within the definition of a franchise. So, while “dealers,” “distributors,” and various “licensees” may not consider themselves franchises, under the Code, they may very well be.

Unlike some other countries, the Code

does not require “registration” of the franchisor or the franchise disclosure document. There are, however, significant financial penalties for breaches of the Code, if the disclosure requirements are not met.

Some laws are specific to Australia, which international franchisors should be aware of, for example, taxation; consumer laws; employment, particularly in light of fair work laws; occupational health and safety; data collection; and privacy. Additionally, there may be other specific regulations that apply to certain industries, which you should research and review before finalising your market entry strategy.

While these issues may not necessarily have to be incorporated into your legal documents, having a general understanding of your responsibilities under these different laws will help guide your operation of the franchise network.

Franchising in N ew Zealand Like the Australian market, the New Zealand franchise market is also 2 0 2 0 F R A NCHI S E DIRECTORY | 9

C HAPTE R 1 • Respect the confidentiality of all information, know-how and business IP concerning a franchised business with which it is involved • Act in an honourable and fair manner in all its business dealings, and in such a way as to uphold and bring credit to the good name of the FANZ.

well-developed and expanding with many opportunities for franchisors.

Many new overseas franchisors have entered New Zealand in recent times, including Chemist Warehouse, as well as international brands such as Zara and H&M. Similar to Australia, there are laws in New Zealand that franchisors need to understand and be aware of, for example: taxation, consumer laws, companies act, cartel legislation, consumer guarantee laws, health and safety laws, privacy laws, trade-marks, employment relations, among other inter-related legislation that will impact franchisors when doing business in New Zealand.

Elements of franchising in New Zealand Direct franchising is a common way for international franchisors entering the New Zealand market. They will usually issue a unit franchise agreement directly from the country of origin. If a franchisor is in Australia, they can choose to issue a franchise agreement from Australia to a local New Zealand franchisee.

Alternatively, an overseas franchisor may form a New Zealand company in compliance with local New Zealand laws to enter into franchise agreements in New Zealand. Whichever approach a franchisor may determine to adopt, it is important to get the right advice and consider the market conditions on the type of entry plan best suitable for the franchisor. DC Strategy has assisted hundreds of businesses with the planning and market entry research for franchisors – having provided support and assistance for businesses such as Lollipop’s Playland & Café, 10 | 2 0 2 0 FRAN CHISE DIR ECTORY

Refresh Renovations, Sherpa Kids and Poolwerx.

Like Australia, master franchise agreements and area development agreements are also alternative options available to franchisors considering entering into the New Zealand market.

Franchisor / F ranchisee R elationships in N ew Zealand Unlike in Australia, there is no specific franchising code operating in New Zealand that regulates franchising. The Franchise Association of New Zealand (FANZ) imposes a Code of Practice and Code of Ethics on its members who must comply with both Codes. This Code will apply to those franchisors that are members of the FANZ. There is no obligation on franchisors in New Zealand to become members; however, membership reinforced the credibility of the franchisor. Those that belong to the FANZ must comply with the Code of Practice, whereby each member of the FANZ will (https://www. franchiseassociation.org.nz/rules-andcodes/): • Operate according to the Rules and Code of Practice of the Association in all its requirements and according to all relevant laws • Uphold the Code of Ethics for all Members • Promote membership of the Franchise Association of New Zealand Incorporated and adherence to the Code of Practice • Adopt the highest standards of competency, practice and integrity in all matters pertaining to franchising

Similar to Australia, a franchisor in New Zealand must provide to each prospective franchisee, a disclosure document at least 14 days prior to signing a franchise agreement and the disclosure statement must be updated annually. The regulatory requirements between both countries are similar, including legal and business practices.

However, although both countries have many similarities, this does not mean that consumer habits are the same and prospective franchisors need to carefully consider and research market entry conditions.

C onclu sion The 2019 IbisWorld franchising report highlighted how consumer trends have directly impacted the franchising industry, showing that Australian’s disposable income has supported consumer demand for franchised goods and services. This increase has enabled consumers to spend more on goods and services provided by franchised operators, such as food, footwear and clothing. Furthermore, solid growth in online shopping and retail shifts has fuelled demand for courier and delivery services that are supplied by franchise businesses and brands. Similar trends are apparent in New Zealand.

Now is the perfect time to start planning and researching your market entry strategy into Australia or New Zealand. You could quite possibly find your international brand (big or small) influencing the Australian or New Zealand franchising industry sooner than you think!

If you intend to expand your franchise network internationally, whether into Australia or New Zealand or any other country, DC Strategy’s full-service and dedicated franchising team can assist with your expansion plans and legal compliance requirements.

Rostom Manookian Legal Practice Director DC Strategy Lawyers

www.dcstrategylawyers.com

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For more information on joining the InXpress Franchising Team, call us on 1300 097 857 or email us at sales.au@inxpress.com

www.inxpress.com.au

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Factors to Consider Before

Becoming a Franchisee D ominiqu e L a mb | CEO | Nationa l Reta il As sociation

B

ecoming your own boss while also being able to draw upon the resources and reputation of an established brand sounds to many people like the ideal business dream. And indeed, it is not merely a dream but, in fact, one of the most popular business models in retail – franchising.

Understandably, this type of model appeals greatly and has grown drastically since franchising began to establish a presence in Australia during the 1960s and 1970s. According to the latest Franchising Australia Report, there are a whopping 1120 franchise businesses in operation nationwide, employing nearly half a million workers.

But no business is fail-proof, and any potential franchisee should explore numerous factors before they make the jump to buy an outlet. After all, purchasing a franchise business is one of the most significant financial investments anyone can make. Getting it right is not just preferable; it is essential.

The first thing to understand is don’t just buy a business because of popular perceptions. If you don’t love the line of work you’re about to get into, you’re not going to last very long. No occupation is a picnic, and all jobs have their ups and down – even ones you love and are successful at.

At the end of the day you’re still effectively running a small business, with the exception being you’re doing it under an established brand. This means long hours, weekend work and a lot of behind the scenes jobs such 2 0 2 0 F R A NCHIS E DIRECTORY | 13

C HAPTE R 2 as managing rosters and ordering stock. Passion is without questions a pre-requisite before you enter into a franchise business.

It’s also important to remember that ultimately you will be running a business, and that means having an array of tasks not related to the specific service the franchise provides to customers. For instance, if you really enjoy cooking that doesn’t necessarily mean that a food franchise is the one for you. Not only will your role come with responsibilities that extend well beyond the kitchen, but you’d also have limited scope in determining what items are on the menu and what ingredients used.

Furthermore, conduct a thorough analysis of trends in the market to identify what retail categories are in vogue and which have passed their use-by date. History is littered with well-established companies who had experienced success but eventually fell flat after failing to read changes in consumer demand accurately. In this instance, it’s worth engaging a franchising expert who can provide you with an in-depth briefing, and although this may come with a small cost, it’s one that will more than pay for itself if it helps get you the right business.

Once you’ve identified a line of retail that you believe aligns with your entrepreneurial flair and has market appeal, research a few separate brands. Compare and contrast which franchisors have an excellent track record of sustaining market share and have a history of close working relationships with their franchisees.

Moreover, speak with at least half a dozen existing franchisees for a given brand and if possible, try and do so with ones located in areas with differing demographics. By speaking to a variety of franchisees, you’ll get an accurate picture of the financial viability of the business and the level of service you’ll receive from the franchisor.

The next thing to do is sit down and assess your financial situation to see what sort of business you can afford.

This may seem like a statement of the bleeding obvious, but it’s surprising how many cases there are of people who’ve dived in headfirst without doing their sums. Moreover, it’s essential to understand that this doesn’t just mean having enough money to pay the upfront costs of capital investment, it also means being able to afford ongoing fees, lease, taxes, insurance and your own personal cost of living expenses.

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CHAP TER 21

Again, the small fee associated with engaging a bookmaker is worth the price of getting things right.

Another critical issue you will need to well and truly get your head around is your compliance obligations. Unless you’ve been living under a rock the past 18 months, you would have noticed an array of cases where businesses across the economy (not just retail) have found themselves front and centre in an underpayment scandal.

Australia’s Modern Awards system is incredibly complex and knowing what the correct rate to pay staff is not always straightforward. Indeed, in the bulk of instances where non-compliance has occurred, the business in question identified the discrepancy and then self-report to the Fair Work Commission.

Unfortunately, honest actions that dispel any notion of malicious intent do not often translate across in the media headlines that follow.

Knowing what it is that you don’t know is vital to becoming a successful business owner. More than likely, you’re not an expert in industrial relations law, so understanding what systems you need in place to avoid being subject to a non-compliance claim is essential. Also, if you’re taking over from an existing franchisee do not blindly assume that

they were doing things 100 per cent correctly. If it turns out that they were underpaying staff, then the FWC is not going to accept the excuse ‘well, that’s what we inherited’.

Perhaps the most important thing to understand, though is the importance of obtaining and maintaining a close working relationship with the franchisor.

If you’ve done your due diligence as discussed earlier in this article, you should feel confident that you’ve chosen a franchisor with a successful system and who experiences positive relationships with their franchisees.

The processes they have in place have clearly been successful. Deviating from their standard practices can not only see you encounter pitfalls that the franchisor has foreseen but can also have an adverse impact on your working relationship with them. There will be times in which you question certain policies, but if you give the franchisor the benefit of the doubt and implement them, then you’re going to experience a far healthier relationship than if you decide to be a rebel. At the end of the day, it’s worth remembering that the franchisor also has a vested interest in seeing you succeed – if all their franchisees go bust then they go down as well.

There is no silver bullet to guaranteeing business success, whether that be in franchising or opening an outlet from scratch. But there are measures you can do to maximise your performance and give yourself every shot at succeeding in the franchise game. The main message from this article is to make sure you do your homework, don’t rush into decisions and have a sound appreciation of the commitment you are undertaking.

Becoming a franchisee is not a job you can simply quit after a few months if you decide you don’t like it. But if you’ve taken the time to carefully consider factors such as the market, the franchisor, the systems, and the responsibilities required, then there is no reason why your franchise investment will not be rewarding both financially and personally.

Dominique Lamb | CEO National Retail Association

1800 738 245 www.nra.net.au

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The ATO Supporting Your Franchise Business A ndrew Watson | As sista nt C ommis sione r – Sma ll Busine s s Austra lia n Ta xation O f f ic e

I

n many of my roles at the ATO over the years, I’ve worked with small businesses and their representatives, working to deliver better services to support them to meet their tax obligations.

As they say, change is the new constant, and one thing I’m aware of is how much small businesses are impacted by change – in technology, law, the economy and environment.

I know it’s been a busy year for small businesses, with a lot of changes happening, and 2020 will bring more for some of you. I wanted to share with you some key dates in the 2020 calendar, and provide more information on what some of the changes are, and what they mean for you and your franchise.

Changes for franchises include the • expansion of taxable payment reporting systems • AUSkey retiring & your new key to business • introduction of single touch payroll • use of e-invoicing

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C HAPTE R 3

January

february

march

• Activity statement financial processing changes go live

• Fuel tax credits rate change

• End of March – AUSkey including Manage ABN Connections retires. myGovID and Relationship Authorisation Manager (RAM) replace AUSkey for government online services

• 28th– Super Guarantee contributions due for Quarter 2 (Oct-Dec)

april • 28th – Activity statements due for Quarter 3 (JanMar); super guarantee contributions due for quarter 3

july • 28th – Activity statements due for Quarter 3 (JanMar); super guarantee contributions due for quarter 3

• 28th Business activity statements due for quarter 2 (Oct-Dec) (electronically and non-electronically lodged)

may

june

• 12th- Business activity statements due for Quarter 3 (Jan-Mar) lodged electronically

• 30th – End of financial year

• 21st May – FBT return lodge and pay

august

• 21st May – FBT return lodge and pay

november

• 28th - Business activity statements for due Quarter 1 (Jul – Sept); Super Guarantee contributions due for Quarter 1;

• 11th - Business activity statements for due Quarter 1 (Jul-Sep) lodged electronically

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• 21st payments due for selfpreparers with income tax debts

In 2019 the taxable payment reporting system was expanded to include businesses that: • provide road freight, IT, security, investigation, or surveillance services, and • pay contractors (including subcontractors, consultants and independent contractors) to provide those services on their behalf.

These businesses will need to lodge their first taxable payment annual return on 28 August 2020.

Businesses that provide building and construction, and cleaning or courier services also need to lodge a TPAR every year.

• 12th- Business activity statements due for Quarter 3 (Jan-Mar) lodged electronically

october

• 31st – Income tax return due if you lodge your own return

september

E x pansion of ta x able payment reporting systems

december • 1st – Payment due date for companies required to lodge income tax by 31 October

AU S k ey retiring & yo u r new k ey to b u siness AUSkey including Manage ABN Connections (your ABN connected to your myGov account) will retire due to its limitations and changes in technology.

From the end of March 2020, to access our Business Portal and Access Manager you will need to use:

CHAP TER 3 • myGovID – the Australian Government’s digital identity provider and a new way to prove your identity online. Establish your identity once and use your myGovID to access government online services.

• Relationship Authorisation Manager (RAM) – a new Australian Government authorisation service that allows you to act on behalf of a business online.

You need to sign in to RAM using a digital identity like myGovID. Together, myGovID and RAM provide a secure, simple and flexible replacement to AUSkey.

If you or your staff use an AUSkey to access our online services on behalf of your franchise, you’ll need to set up your myGovID and link your ABN using RAM. You have until 31 March 2020 to make the move from AUSkey before it retires.

Try the new key to business today and download the myGovID app from the App Store or Google Play.

I ntrod u ction of S ingle To u ch Payroll Established franchises will be well underway with Single Touch Payroll (STP).

For franchise owners who are just setting up and who have employees, remember you need to report through STP. We have worked with digital providers to ensure there is a range of software options available to your franchise.

STP enables you to report information through to us as you run your payroll, and includes any: • salaries and wages • pay as you go (PAYG) withholding • super liability information.

At the end of the financial year, you will finalise your STP data, and this will tell us and your employees that the information is final and ready for their income tax return. You no longer need to issue payment summaries for information reported and finalised through STP. If you have closely held payees, you will have until 1 July 2020 to start reporting them; there are concessional options available. You should already be reporting all other employees through STP.

I ntrod u ction of e- in voicing When we talk about e-invoicing, or digital invoicing, we mean the automated direct exchange of invoices between the supplier’s and buyer’s software systems. It removes the need to create paper-based invoices and scan, post or email them, and reduces manual data entry – saving many franchisees much needed time.

We know that Australian small businesses are owed $26 billion in unpaid invoices at any given time.

We also know that 20 per cent of late payments are due to invoices being sent incorrectly following manual data entry. E-invoicing helps streamline this process, removing the need for manual intervention, and ensuring more invoices are received and paid on time.

E-invoicing also helps ensure businesses are paid faster once the invoice is submitted. For small business, cash flow is often king, so receiving the funds quicker will help many franchises stay afloat.

In addition to these benefits, it is 70 per cent cheaper to process an e-invoice than a traditional paper or PDF one, resulting in further cost savings for businesses sending and receiving the invoices.

All up, it’s expected that e-invoicing will save the Australian economy $28 billion in ten years.

For those who may be feeling overwhelmed and finding it difficult to keep on top of their tax and super obligations, we can help in a range of ways. Sometimes a little extra time, or a payment plan, is all a franchisee or franchisor needs to relieve some pressure. The best thing is for you or your representative to contact us as early as possible so that we can work with you on a solution.

M ore information If you need any assistance, including lodging or payments, contact us, or check out our website. We have a range of information available to help franchisees get it right, right from the start. Visit us at ato.gov.au/ SBsupport for more information.

Make sure you follow Deputy Commission Deborah Jenkins on Twitter @ATOSmallBizExec and register for the Small Business Newsroom to stay on top of all the changes coming!

Remember, these due dates may change based on your circumstances, so contact us or check with your tax professional.

Andrew Watson Assistant Commissioner for the Australian Taxation Office You can connect with Andrew on LinkedIn - www.linkedin.com/in/ andrew-watson-tax/

Loo k ing after yo u rself d u ring challenging times I know change can be difficult, and on top of the usual stress of running a franchise, this can take its toll on mental health and wellbeing.

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Learn more at www.snaponfranchise.com.au

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CHAP TER 4

Delivering

a Strong Framework

for Franchising M a r y A ldre d | CEO | Fra nchise C ouncil of Austra lia

R

epresenting our members, raising concerns, reflecting real-life business challenges and responding to member questions about the national Franchising Taskforce has been the priority for the Franchise Council of Australia (FCA) over the past 12 months.

T he role of the FCA The Franchise Council of Australia (FCA) is the peak body for the franchise sector in Australia and covers a range of organisations and individuals, including franchisors, franchisees, professional advisers and suppliers.

The FCA is committed to building a strong franchising culture that upholds standards and looks to meeting compliance obligations as a minimum standard â&#x20AC;&#x201C; always striving for best practice in the franchise relationship and business conduct.

Key acti v ities 2019 was a year of focused review and advocacy activity for the FCA, with a determination to support members, many of whom are small businesses, and to further underpin franchising as the preferred model for small business success.

The FCA is determined to set an industry benchmark where our members lead the way. Better regulation, not more regulation, and a proactive franchising sector working on setting the standard is the best way forward.

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C HAPTE R 4

Running any small business is tough work: Red tape, energy prices, rising rental and overhead costs and the complexity of industrial relations. Iâ&#x20AC;&#x2122;m listening to what members are telling me, and the FCA is advocating to Government on their behalf.

A dvocacy and engagement The Australian Government established an inter-agency Franchising Taskforce in 2019 to consider the recommendations from a 2018 Parliamentary Inquiry into the Australian Franchising Code of Conduct, which is the mandatory code that governs franchising in Australia.

The FCA has been actively working with the Taskforce to ensure any potential regulatory changes reflect the need for Code compliance, regulatory enforcement, sustainable business operations, and improved access to education, information and support for franchisees.

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The FCA has implemented reform, put forward member-driven, evidencebased and constructive policy solutions to the franchising taskforce, and we are confident that we will see a sensible regulatory response in 2020.

B est practice in franchising The FCA has worked hard and introduced real changes over the last 12 months. We will continue to introduce real reform over the coming months through our new member standards. The revised standards will be supported by a set of new guidelines to clarify existing obligations and provide a reference point for day-to-day operations of a franchised business.

Franchising is not operating in the same environment that it was 18 months ago, and our strategic priorities must reflect that reality. Based on member feedback about where to prioritise our attention and focus, the FCA has developed a

new strategic plan that recognises the business world that we now operate in, as well as what we want it to be, and sets out the priorities members have talked to me about.

The new strategic plan, launched at the 2019 National Franchise Convention, sets out five key objectives: 1. Strategic leadership, underpinning the FCAâ&#x20AC;&#x2122;s position as a relevant and effective peak business organisation and advocate 2. Membership growth 3. Increased revenue to deliver more for our members 4. Stakeholder relations, creating robust dialogue, informative events and communication 5. Member support and education, providing relevant and specialised training and education programs for our members.

The plan articulates already stated positions, to help build a compliant,

CHAP TER 4 Their thoughtful and experienced input has helped us in the development of the FCA’s new strategic plan, our submissions to the Taskforce, and initiating support and resources that help our members address practical business pressures.

R e v italising regional comm u nities The FCA strongly believes that healthy businesses sustain healthy communities. If businesses struggle, communities struggle. Particularly in our regional towns.

Our regions are undergoing major economic structural adjustment. With manufacturing, power stations and large industrial employers changing the way they operate, regional towns need local jobs and investment. That’s the thinking behind the FCA’s regional revitalisation initiative.

It’s a way to provide jobs, investment and fill consumer gaps in towns, and grow franchising brands across Australia.

sustainable and profitable sector. This includes: 1. The development of a mandatory franchise systems register 2. The provision of mandatory advice for potential franchisees 3. Drafting and embedding new member standards, which we are doing right now 4. Sector and issues-based research to help provide a fact-based response and profile on the sector and its key business issues 5. Board governance reform and better engaging franchisees

Engaging with franchisees To better engage franchisees, we have established an FCA Franchisee Advisory Committee, representing each Australian state and a broad range of franchising industries.

The FCA directly targeted 80 regional communities across Australia to engage in the initiative, after a pilot program in Hamilton, Western Victoria. We’ve now had a dozen local councils come back to us actively seeking to partner with franchise brands. FCA members like Chatime, Boost Juice, Cookies Australia, InXpress, Nandos, Bakers Delight, Poolwerx, Guttervac and First Class Financial Group have reached out to engage with the project.

Ed u cation and professional de v elopment FCA members continue to derive value from the wide range of educational events provided by the FCA and its dedicated state chapter committees.

These events are designed to address key business challenges and provide education on topics that are affecting small business and more specifically, franchising.

In addition to these regular events, in 2019 a Western Australian State Conference was held, and in August the FCA staged its first Multi-Unit Summit to provide multi-unit franchisees and franchisor executives with a unique opportunity to learn new ideas for running successful multi-unit operations.

most comprehensive professional development event on the Franchise Council of Australia’s annual calendar.

Themed “Evolving in a New Landscape: Innovation and Transformation’’ in 2019, NFC delivered attendees with practical ideas and information to create sustained success in an ever-changing business landscape.

The FCA continues to deliver the Certified Franchise Executive (CFE) program, certifying the highest standards of quality training and education, and in 2019 was proud to present the CFE designation to a further 20 candidates who have completed the CFE education program.

R ecognising the sector’s high achie v ers In 2019, the MYOB FCA Excellence in Franchising Awards once again showcased dedicated and passionate people who make this sector so great, including franchisees, franchisors and support staff.

The outstanding effort by the franchisees who took out the awards in 2019, and their contribution as successful small to medium business operators, shows the positive impact franchising can have on employment, the economy and community.

Loo k ing ahead We are innovating and providing partnerships that give you better business support. And we’re resetting the franchise brand in Australia to ensure families see our sector as an employer of choice and an obvious business model to invest in.

The FCA is committed to continuing to work with, and on behalf of the franchising community, to sustain and strengthen franchising in the year ahead.

Mary Aldred CEO Franchise Council of Australia

03 9508 0888 info@franchise.org.au

www.franchise.org.au

The annual National Franchise Convention (NFC) is the largest and 2 0 2 0 F R A NCHIS E DIRECTORY | 23

Darryl Morris

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CHAP TER 5

What Will

Franchise Finance Look Like in 2020 ?

Ja me s Scur r | Founde r a nd M a naging D ire ctor | Cashf low It G roup

A

fter Australia’s lending landscape undertook significant changes throughout 2018/19, many franchisees and franchisors are thinking about what their finance options will look like in 2020. The aftermath of the banking royal commission left many business owners struggling to access funds, as the banks tightened their lending conditions in an effort to be more risk-averse.

providers in tandem with a shift in what consumers value. After a culture of dishonesty and misleading terms was exposed among traditional lenders, consumers moved their priorities to lenders which displayed transparency and honesty.

However, during this period, the need for finance did not cease, and many within the industry began looking elsewhere for funds. As a result, we began to see heavy adoption of alternative

In the past consumers displayed an undying brand loyalty to their banks.

Once they opened their first bank account, people often didn’t look elsewhere when it came to their home

T he rise of relationship based lending

loan, personal loans and even business loans. While relationship-based lending is the philosophy that drove this loyalty, as Australia’s big banks grew in scale, the concept was somewhat left behind.

In 2018 Martin North, Director of Digital Finance Analytics, said ‘Irresponsible lending is endemic in Australia’. This was followed by an Australian Securities and Investments Commission (ASIC) crackdown on non-compliant lenders, who were not meeting responsible lending requirements. The perception that financiers were trying to maximise their revenue, even if that meant making reckless lending decisions, was widespread among the public.

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C HAPTE R 5

After 12 months of tightened lending conditions and uncertainty surrounding the credibility of the countryâ&#x20AC;&#x2122;s biggest financiers, consumers are analysing the relationship they have with their finance providers more than ever. However, the one thing that has changed is peopleâ&#x20AC;&#x2122;s approach to brand loyalty. Consumers have access to more information than ever before, and because of this, they realise that a company which is a good fit for their personal banking, might not be right for their business affairs.

Franchisees do not necessarily want to lump their personal finances with their business finance. As a result, many are looking to build independent relationships with lenders who fit the needs of their business.

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A lternati v e finance becomes the norm In 2017 Equifax reported a 68 per cent growth in commercial demand for alternative lenders, and the highest adoption rates were among SMEs who accounted for 98 per cent of all alternative finance enquiries. This trend has continued, with the popularity of innovative and out of the box finance sources rising.

Even though alternative lenders have been around for quite some time, there has been a steep increase in adoption over the past five years. As borrowers begin to see such providers as a realistic option, the feedback to their offerings has been overwhelmingly positive.

In 2018 Medici reported an approval

rating of 55-60 per cent for alternative providers, compared to just 23-27 per cent for banks. Finance is not a one size fits all solution, and while banks excel in meeting the needs of big business, this data suggests that Australiaâ&#x20AC;&#x2122;s vast small and medium-sized enterprise (SME) network is finding the support they need from non-traditional options.

As well as alternative lenders, other innovative solutions such as crowdsourcing, peer to peer lending and microloans have become more mainstream. Recent data found that the playing field between banks and alternative lenders has levelled, citing an 18 per cent increase in the number of SMEs choosing alternative providers as their first choice.

CHAP TER 5

Ultimately it appears that small business owners, franchisees included, are leading a new direction for Australia’s lending landscape. We are experiencing a shift away from a centralised model, with the big four banks at its core, to a more diversified selection of lenders.

T he new challenge A recent SME Growth Index shows that more of Australia’s SMEs are positioned for growth than the country has seen since 2016, with a 51 per cent forecasting revenue growth over the next six months. However, this same report suggests that these strong growth targets cannot be achieved due to barriers to finance.

Australia’s volatile property market is making it difficult for many small business owners to access the funds they need to meet their aspirations.

Despite the fact that almost 60 per cent of small business owners are seeking access to funds, the timing of tumultuous market conditions has meant that many are feeling uneasy about their ability to do so. A decline in property prices means that applicants have less equity to source when trying to secure finance, driving demand for unsecured finance options.

The franchise industry now faces a new challenge, sourcing funding options to support the growth of its networks that also meet the unique needs of their franchise partners. Alternative finance

options are set to play a significant role in overcoming this challenge. While it’s acknowledged that such providers are unable to match the low-interest rates of the bank, in the current lending landscape, this is not applicants main concern. Instead, an outstanding 91 per cent of those surveyed in the SME Growth Index stated they would be willing to compromise on a rate to avoid risking their home as security. A further, 61 per cent said they would ‘definitely’ make the trade-off, which is double the number of recent years.

This research shows that the option of property-based security is deeply unfavourable for small business owners, meaning we will likely see a decline in the number of SMEs who are choosing the property backed funding favoured by banks. Already asset-based security options offered by non-traditional lenders are beginning to bridge this gap.

These statistics reflect how the industry is adapting under the pressure of changing market conditions.

Nevertheless, as the needs and wants of consumers evolve, new and innovative offerings continue to become available.

Australia’s franchise networks are determined to capitalise on the strong growth projections for the sector and will continue to explore the wealth of new funding options available to them.

This is just a snapshot of what we can expect in the world of franchise finance throughout 2020. Borrowers are placing

a high value on characteristics such as flexibility, transparency and unique funding solutions. Traditional banks continue to play a vital role in Australia’s lending economy, but alternative finance providers are solidifying their place in the market. Overall, Australia’s small business network is geared for significant growth, and if current challenges in accessing funds can be overcome, this growth will be realised.

James Scurr is the Founder and Managing Director of Cashflow It Group, a specialist equipment finance company servicing Australia’s franchise, accommodation, fitness and pharmacy sectors. He has almost 20 years’ experience in the franchise industry having spent time as a successful multi-unit franchisee for companies, including Boost Juice Bars. James has extensive franchising and small business experience and has an acute understanding of franchisees’ requirements. He is also a member of the Franchise Council of Australia, a Certified Franchise Executive and a Registered Franchise Lending Specialist.

James Scurr Founder and Managing Director Cashflow It Group

0488 998 035 james@cashflowit.com.au

www.cashflowit.com.au

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STATEWIDE MASTER FRANCHISE VIC - NSW - QLD perfect written and spoken English, be highly organised and be able to fund the initial Franchise costs.

No jewellery specific knowledge is required as full training is provided for this unique Franchise Opportunity. A low setup cost and fair royalty structure that reward and encourage growth and profitability.

“Polished Diamonds - Jewellery Design” is an award winning, global jewellery business looking for clever people to operate an exclusive State-wide territory in New South Wales, Queensland and Victoria. This is a big business opportunity to establish a leading brand across entire States with a low cost entry franchise model. Ideal candidates will have excellent sales and marketing skills,

Our supply chain includes the world’s largest diamond cutting facility, 1.56m loose diamonds worth $7.4b, CAD jewellery modelling, 3d printing and MRI laser scanning. Manufacturing is completed in our workshop and the franchise offering is a retail role in a boutique luxury showroom which we’ll help you select, then assist with fit out and a marketing campaign so you are ready to open. As winner of “Best Retail” at The Business Awards, our systems are a proven success.

Contact Daniel Joines to discuss this opportunity and for our indepth brochure.

1800-233-299

28 | 20 2 0 FR AN CHISE DIR ECTORY

dan@polisheddiamonds.com

CHAP TER 6

Become a Detective Follow the Clues to Success C or ina Vucic | D ire ctor | FC B usine s s Solu tions

S

o, you have decided to purchase a franchised business. It’s the first step on a road that you hope will lead to the satisfaction of creating a successful business; an endeavour that will ultimately give you a flexible lifestyle supported by the wealth your business will generate.

But before you sign on the dotted line, you need to put your detective hat on and carry out a thorough investigation into how feasible your plan is and what will give it the best possible chance of success.

S eek o u t yo u r k ey ingredient Passion is the key ingredient - the indispensable ingredient - for business success. Without it, you will be unable to sustain the unwavering spirit that is required to build, grow and sustain a business. Be ruthless in your selfexamination as buying into a franchise system is a huge, life-changing investment that will require total emotional commitment from you. Run a series of “what if?” scenarios in your head and honestly evaluate your ability to stay the course.

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C HAPTE R 6 A nalyse the day-to - day Think carefully about how you will handle the operational side of your business (running it day-to-day). This includes everything from hiring the right staff, managing their performance, organising the cleaning and security of your premises, daily finances, accounting, ordering supplies, any food storage, the security of premises, maintaining equipment – the list goes on and on.

Is this something you have the skills to do? More importantly, do you want to do it? For example, if you are passionate about fitness and buying a pilates studio, do you want to be in the back office with budgets and rosters or do you want to be running a class? Or a balance of the two.

This is where you need to ask the franchisor what level of support you can expect in this area. What are they offering to provide you with a smooth transition into the business? What training are they offering to give you the skills you need?

Investigate how detailed and up-todate manuals, policies and procedures are. Are they easy to access, read, understand and implement?

S u bmit the legalities to a fine-tooth comb

Pu t finances u nder the microscope

You’ve decided what sector you want a business in; now you are narrowing down the franchise offerings in that field.

It’s vitally important that you understand precisely what is being offered to you, what your legal obligations are and what the franchisor is legally obliged to do for you. The contract signed between franchisor and franchisee is one of the most critical documents many people will sign in their lifetime.

Before proceeding down the path of opening your own business, you will have looked carefully at your financial position and done a series of projections on outgoings and cash flow to see if the endeavour is feasible. Once you are in serious discussion with a franchise, they will provide you with detailed information on fees associated with being a franchisee. They will also be able to give you clearer estimates of fitout costs, ongoing consumable costs, predicted equipment replacement costs, insurances, marketing etc.

Under the law, a prospective franchisee must sign a document that indicates that legal advice has been sought, or that they have waived their right to obtain legal advice. Opting not to seek legal advice is foolish, and the consequences can be very serious as franchise agreements are complex and pose significant financial risks. Similarly, seeking legal advice from a practitioner that doesn’t work in the franchising sector may not deliver the quality of advice you need. It’s money well spent using the services of a specialist lawyer in the franchising sector.

30 | 20 2 0 FRAN CHISE DIR ECTORY

Much like the legal arrangements, under law, franchisors must provide prospective franchisees with the opportunity to seek outside financial and accounting advice or waive their right. While you could go to your family accountant for advice, once again, I recommend that you seek the advice of an accountant who knows and understands the franchise sector.

The day-to-day running of a business is tiring, unrelenting and demanding.

But so important. Don’t be distracted by the stimulating, interactive side of the business. Read all the operational manuals then organise to spend a day with an existing franchisee in your chosen brand. This will help clarify how you want to run the day-to-day of your business. Whether you do it yourself or you hire in the expertise.

I n v estigate ongoing s u pport Policies, manuals, tools and detailed checklists are all excellent resources and, when combined with initial training, should allow a new franchisee to hit the ground running. But what happens after that? What happens when you have a bad quarter, lower than anticipated sales or issues recruiting or retaining good staff?

Ask the franchisor what ongoing support will be provided. You’ll need business performance coaches to discuss problems with and to help you put in place a targeted strategy to resolve any issues. A franchise business should be a partnership between franchisor and franchisee like co-pilots

CHAP TER 6 flying a plane. If you don’t have a copilot when things get tough, it can be challenging to navigate the flight by yourself successfully.

Scr u tinise the location For many franchise businesses, location is critical. A retail store or restaurant will depend on foot traffic and closeness to other shops, offices and homes.

Thoroughly investigate any areas you are considering premises in. Look at the quality of nearby businesses, is there plenty of parking, is it a noisy neighbourhood, does public transport pass by your door – what are the possible pitfalls? How many competitors would you have locally? What’s the demand for your type of product or services?

A location inside a busy shopping centre will cost more and is fantastic for brand visibility, but if your business doesn’t depend on foot traffic, there are more cost-effective options.

Yo u can’t sell a secret While most franchisors will look after the broad branding and marketing of the franchise, as a franchisee, you will be expected to take on the local area marketing of your product or service.

This might include social media, letterbox drops, local paper advertising as well as community partnerships and sponsorships.

What opportunities exist? How much will it cost? Do you have the skills to do

your social media marketing, or will you need to hire the skills in?

Wal k a day in their shoes The best way to get an up-close and personal view of what it would be like to be a franchisee under your chosen brand is to spend time with an existing franchisee. Ask if you can spend a day with them. As well as observing a typical day at close quarters, use the time to ask about what they did when they first bought the business. What would they do differently? What would they do the same? Ask about the level of training ad support that is provided.

Does it match the franchisors promise?

Those leaving the franchise brand community are also worth speaking to.

Why are they leaving? What might have made them stay?

• Analyse the support you’ll get from the franchisor. Is it sufficient?

• Spend a day with a current franchisee, interrogate them.

• Contact business owners who have left the brand. Why did they leave?

• Plug your known and anticipated costs into a spreadsheet – add a buffer – is it affordable?

• Get the franchise agreement reviewed by a lawyer who specialises in franchising • Have your business plan and anticipated financials reviewed by an accountant who understands franchising • Write a comprehensive list of everything that needs to be done, day-to-day in your business • Plan your staffing, allocate well fleshed out roles

R e v iewing yo u r findings

• Evaluate locations. Evaluate the competition in your chosen location.

A franchise business is a great opportunity for many, but it is essential to temper your enthusiasm for having your own business and see the offering for what it is. Cross everything off your due diligence checklist to ensure the franchise you choose is robust and that the transition into the business is smooth and successful.

• Plan and price the local area marketing you need to do.

C hec k list • Ensure you have the passion for the product and for building a business

• Enjoy the journey!

Corina Vucic Director FC Business Solutions

03 9533 0028 cv@fcbs.com.au

www.fcbs.com.au

2 0 2 0 F R A NCHIS E DIRECTORY | 31

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CHAP TER 7

Three Essential Steps

in Franchise Research Mic k Ke o gh | D e pu t y Cha ir | Austra lia n C omp etition a nd C onsume r C ommis sion

Think about whether franchising is for you

Speak to those who’ve been there before

I

Get independent expert advice

f you are considering franchising as a business venture, you’ll be off to a good start if you do the following key things:

both sides of the relationship to go in with their eyes open.

• Take your time to understand whether a particular franchise or franchising, in general, is suited to you;

includes the Australian Consumer Law and the Franchising

• Speak to former and current franchisees of the system you are interested in;

Franchisees mainly contact us when things are not going

• Get independent professional advice. Don’t just rely on legal advice.

of bad practices by franchisors, and scammers have used

Franchising has the potential for both franchisors and franchisees to build their businesses into well-functioning operations that are rewarding for both parties. This requires

As Australia’s competition and consumer regulator, the ACCC enforces the Competition and Consumer Act (2010). This Code of Conduct (the Franchising Code). well with their franchise. Sometimes problems arise because the Franchising Code as a cover for fraudulent schemes.

But problems can also emerge because a franchisee did not understand what they were entering into.

Here are three essential steps in researching a franchise.

2 0 2 0 F R A NCHIS E DIRECTORY | 33

C HAPTE R 7 1. Think about whether franchising is for you Franchise systems that operate profitably for franchisees often started as a small business venture, and have grown into a franchise. If you buy a franchise, you’ll be following someone else’s system. This can have benefits if you’re moving into a new industry and don’t have experience. However, there are restrictions in franchising you should be aware of. These may include the franchisor deciding where you can buy the supplies for your business. Or the franchisor deciding how the marketing for the franchise system is done, and what your marketing money is spent on.

It would be best if you thought about whether this will work for you.

2. Speak to those who’ve been there before As part of every franchise sales process, you must be given something called a ‘disclosure document’ at least 14 days before you sign a franchise agreement.

This document contains information about the franchise system and contact details of current and former franchisees. It is essential to make contact with a number of former and

34 | 20 2 0 FR AN CHISE DIR ECTORY

existing franchisees to get a realistic idea about the franchise. If you can’t easily get in touch with them (especially former franchisees), this should be a red-light warning, and you should not proceed to invest in that franchise system.

3. Get independent expert advice Most people are optimistic that their business venture will succeed. You’ll be no different. Getting independent expert advice (legal, accounting and business advice) will help you be realistic about the financial commitment you are about to make. The money you spend on advice should be proportionate to the cost (including debt) and the risk you are taking on.

As well as the three steps above there will be lots of other measures, you’ll need to take before you can confidently sign a franchise agreement.

Remember - it’s your money, so don’t be rushed.

Know yo u r rights Franchising is different from other business systems. It’s important to know what rights you have if you decide to buy a franchise.

A large part of the ACCC’s role is to help franchisees and franchisors understand their rights and responsibilities under the Franchising Code. We support a free online franchising education program provided by FranchiseED. This is a great starting point for prospective franchisees to learn about what’s involved with running a franchise business.

The ACCC has information available for franchisees, including details on the Franchising Code, FAQs, a manual for franchisees and factsheets, available on the ACCC website: www.accc.gov.au/ franchisingcode.

To keep up to date with events, court cases, changes to the law in the franchising sector you can sign up to the ACCC’s Franchising Information Network at www.accc.gov.au/fin.

Anyone can contact the ACCC for further information about their rights under the Franchising Code.

W hat help can I get if things aren’t going well?

Franchise businesses are not guaranteed to succeed and can

CHAP TER 7

underperform and sometimes fail, for a wide variety of reasons. Any business is at risk from changes in customer tastes, for example.

But if the franchisee is struggling because of poor practices by the franchisor that might be in breach of the Franchising Code or the Australia Consumer Law, you should seek help.

The first step is to try and resolve the issue with your franchisor. Under the Franchising Code, all franchise agreements must have a dispute resolution process, and franchisees can use this process. If this does not resolve the issue with the franchisor, a franchisee can then contact the Australian Small Business and Family Enterprise Ombudsman. The Ombudsman can provide information on the dispute resolution processes under the Franchising Code, options to resolve disputes and access to mediation services to franchisees and franchisors.

If the dispute can’t be resolved through mediation, the franchisee can consider getting legal advice and taking private

legal action against the franchisor.

The ACCC does not get involved in individual commercial disputes. But if you think the issue in dispute is systematic and affects many franchisees in a particular franchise system, you should report it to the ACCC. The ACCC does not take action on every issue reported, due to limits on resources. In deciding whether enforcement action is warranted, the ACCC is guided by its Compliance and Enforcement Policy and focuses on those circumstances that will, or have the potential to, harm the competitive process or result in widespread consumer or small business detriment.

You can find more information about resolving franchising disputes and what we can and can’t do for small businesses on the ACCC website.

M ore information

• A free online franchising education course www.accc.gov.au/about-us/ tools-resources/cca-educationprograms • Some short videos about key steps before buying a franchise, and key franchising concepts www.accc.gov. au/update/buying-a-franchise-knowthe-risks The information in this article is for general guidance only. It does not constitute legal or other professional advice, and should not be relied on as a statement of the law in any jurisdiction.

As it is intended only as a general guide, it may contain generalisations. You should obtain professional advice if you have any specific concern.

Mick Keogh Deputy Chair Australian Competition and Consumer Commission

There are existing resources available for someone thinking about buying a franchise, including: 2 0 2 0 F R A NCHISE DIRECTORY | 35

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CHAP TER 8

Franchiseesâ&#x20AC;&#x2122;

Risks and Responsibilities D r Sudha M a ni | Se nior Le cture r | M onash U ni ve r sit y

A

ccording to the Australian Bureau of Statistics, there are 2.1 million small businesses in Australia. There are about 150,000 franchisee-owned businesses. Franchise Australia 2016 reports retail trade, accommodation and food services, and administration and support services are three dominant industries in franchising and constitute about 60 per cent of all franchised businesses.

Entrepreneurs can start their independent business or become a franchisee.

should consider the cost of setting

Starting an independent business is both exciting and challenging. There are various decisions entrepreneurs have to make. They have to decide on the nature of the business. They should set financial and non-financial goals and develop a plan to achieve them. They

and employees. Entrepreneurs should

up the business and the time and resources needed to manage suppliers carefully consider how they would attract customers and build the brand.

An independent entrepreneur may not have the time and the full range of expertise needed to set up a successful business.

2 0 2 0 F R A NCHIS E DIRECTORY | 37

C HAPTE R 8 When the business risks of going alone are high, then joining a franchise becomes a viable option on the table.

Entrepreneurs often look to franchising as an alternative to managing an independent business. Entrepreneurs considering franchising can rely on a tried and tested business model. They can depend on the brand to bring in customers. The franchisors can also help manage the leases, suppliers, and employees. Franchisors can provide the necessary training to get things rolling and provide continued support.

So, the first q u estion is, sho u ld yo u go it alone as an independent b u siness or be a franchisee?

Personal Goals: As an entrepreneur, start by identifying your personal goals. This would include both financial and non-financial SMART goals. The financial goals can be on sales, profits, growth, or customer satisfaction. The goals should also include personal goals, such as sending kids to college or retirement planning.

Write down the goals and then carefully consider whether going independently or working with a franchisor will help you achieve these goals. And, how long will it take to achieve these goals.

Investment Budget: Entrepreneurs should plan the budget needed to invest in the business. How much can you afford to invest in the business? How will you pay your personal and business bills while the business takes off? Thinking about the financial implications of the business decision will help you take a medium-term perspective on the decision. Do you have the investment capital (yours or borrowed) to invest in the business? What’s the extent of risk you are willing to take?

It’s a business, and there is no guarantee for success. Have you considered the downside risk of your investment? You should budget for both time and money to conduct the necessary due diligence on more than one franchise brand.

Working with franchisors: Entrepreneurs considering franchising should consider whether they are willing to work within the ‘rules’ of the franchise. Franchisees get the advantages of the brand, but they also cede control over many business decisions. Are you ready to work within the rules of the franchise system and be a team player? Do you trust the franchisor to cede control of the business decisions?

O nce yo u decide that franchising is right for yo u then finding the right franchisor is critical.

Entrepreneurs can potentially reduce the business risk of managing an independent business by working with a franchisor, for example, better access to the market (consumers) and business processes. However, they are introducing franchise risk. Franchise risk is the risk of working with a franchisor.

The Australian Parliamentary Committee in 2019 completed a review of franchising in Australia (see Fairness in Franchising report). One of the most important lessons from the inquiry is that not all franchises are the same.

Prospective franchisees should invest the time and resources to identify the right franchisor.

how to red u ce franchise ris k?

Talk to a handful of franchise brands to

understand the business model and to understand your own priorities.

Fit with franchisor: Do you think you can work with the people involved with the franchise brand? What are the franchisors’ priorities? Can you achieve your personal and financial goals working with the franchisor? Is there goal alignment between your priorities and that of the franchisor?

Company-owned outlets: Does the franchise brand have company-owned outlets to show their skin in the game?

What proportion of their stores are company-owned outlets? What is the franchisors’ growth strategy? How are they planning to grow both locally and nationally? What’s the general growth trend in the last few years? Are they relying on company-owned or franchisee-owned outlets for growth?

How often and how many companyowned outlets have changed to franchisee-owned outlets and vice-versa in the last three years?

Royalty rate and other fees: The royalty is the amount you pay the franchisor on a weekly/monthly basis for leveraging the brand and other services of the franchisor. What is the

38 | 2 0 2 0 FRAN CHISE DIR ECTO RY

CHAP TER 8

royalty rate? Is it due on a monthly or weekly basis? Is it a percent of sales or a fixed amount? What kind of accounting practices are in place for the royalty payments? What are other fees associated with the franchise?

Typically, how long does it take for the franchisee to break-even? What kind of costs would you include to consider break-even?

preference to open new outlets in the area or lower fees to open additional outlets have shown to reduce the risk of franchisee insolvency. These incentives are rewards for successful franchisees with an ambition to grow. Even if you are not planning to add additional outlets, knowing that the franchisor supports existing franchisees is essential.

Bankruptcies and insolvencies: Has the franchisor, directors, or if any of the franchisees filed for either bankruptcy or insolvency? In my research published in the Financial Times ranked Journal of Marketing Research (Antia, Mani, Wathne 2017), we find that failure of franchisors and franchisees have a significant impact on the chances of other franchisees going bust.

Training: Does the franchisor provide adequate training? Who handles the training? Who pays for the training?

Where and when is the training delivered? What kind of ongoing support does the franchisor provide? Are you comfortable with the level of support?

Franchisee association: once you start the business, it is crucial to be aware of how youâ&#x20AC;&#x2122;ll manage the business on an ongoing basis. Is there a franchisee association? Can you talk to other franchisees and share ideas and learn about best practices?

Incentives: If the franchise is a success, then do you have an option to grow with the brand? Incentives such as the

Franchise system changes: Any franchise system will require changes.

How does the system handle changes?

Who bears the cost of the changes?

Does the franchisee or a franchisee committee have a say on the viability of changes?

Exit and transition arrangements: How long is the contract between you and the franchisee? What happens at the end of the contract? What are your options if things go south?

S eek e x pert adv ice The franchisor is required to provide disclosure documents to prospective franchisees. These are complex documents and you will need experts to scrutinize them. Trying to save some money during the vetting process could cost you significantly more later on.

A franchise business is not free from risk. But, can you find the right franchisor to reduce the franchise risk?

Ask questions and then vet the franchise disclosure documents. Getting the answers from the franchisor and then vetting the franchise system using legal and accounting experts is a way to reduce the franchise risk associated with the business.

Dr Sudha Mani Senior Lecturer Monash University

sudha.mani@monash.edu

https://research.monash.edu/ en/persons/sudha-mani

https://www.linkedin.com/in/ sudha-mani-2648666

2 0 2 0 F R A NCHISE DIRECTORY | 39

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Franchise BUSINESS

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SUBSCRIBE TO Business Franchise Australia and New Zealand’s newsletter and receive all the latest franchising news delivered straight to your inbox, every week!

To subscribe visit: www.businessfranchiseaustralia.com.au 40 | 2 0 2 0 FRAN CHISE DIR ECTO RY

CHAP TER 9

Franchising in New Zealand Issues to be Aware Of S tewa r t G e r ma nn | Pa r tne r | Stewa r t G e r ma nn L aw O f f ic e

N

ew Zealand is one of the most deregulated countries in the world to conduct small to medium-sized business. There is no specific legislation controlling the operation of franchising in New Zealand, and other countries like New Zealand include Singapore and the United Kingdom.

Prospective franchisees who are looking at buying into a franchise must tread carefully and do their homework. New Zealand is an exciting and fast-developing market which contains over 600 franchise systems.

L egal P osition Although there are no specific franchising laws, there are existing laws which protect franchisees; and the three main laws which provide such protection are the Fair Trading Act 1986, the Commerce Act 1986 and the Contract and Commercial Law Act 2017. Those Acts focus in particular on misrepresentations and restrictive trade practices which include anti-competitive behaviou Once a franchisee has chosen a particular brand and franchise system and wishes to progress further with enquiries, the first 2 0 2 0 F R A NCHIS E DIRECTORY | 41

C HAPTE R 9

question to ask is whether the franchisor belongs to the Franchise Association of New Zealand (FANZ). The FANZ was formed in 1996 and published the Code of Practice and the Code of Ethics which all members must comply with. Many franchisors belong to the FANZ, but some have chosen not to join yet still comply with the Codes. Others may choose not to join and do not comply with the Codes, and they should be described as renegade franchisors, in my opinion.

and consultants and all prospective new members of the FANZ must agree to be bound by the Code before they can be considered for membership.

W hat does the C ode cov er ?

1. Compliance - all members must certify that they will comply with the Code, and members must renew their certificate of compliance on an annual basis.

4. To demonstrate to everyone the positive will within franchising to regulate itself.

2. Disclosure - a disclosure document must be provided to all prospective franchisees at least 14 days prior to signing a franchise agreement.

This disclosure document must be updated at least annually and it must provide information including a company profile, details of the officers of the company, an outline of the franchise, full disclosure of any payment or commission made by a franchisor to any adviser or consultant in connection with a sale, listing of all components making up the franchise purchase, references and projections of turnover and possible profitability of the business.

The Code applies to all members including franchisors, franchisees or affiliates such as accountants, lawyers

3. Certification - the Code requires franchisors to give franchisees a copy of the Code, and the franchisee

The Code of Practice has four main aims which are as follows: 1. To encourage best practice throughout franchising.

2. To provide reassurance to those entering franchising that any member displaying the logo of the FANZ is serious and has undertaken to practise in a fair and reasonable manner.

3. To provide the basis of self-regulation for franchising.

42 | 20 2 0 FRAN CHISE DIR ECTORY

must then certify that he or she has had legal advice before signing the franchise agreement.

4. Cooling Off Period - all franchise agreements must contain a minimum seven day period from the date of the agreement during which a franchisee may change its mind and terminate the purchase. This is very important and the cooling-off period does not apply to renewals of term or re-sales by franchisees.

5. Dispute Resolution - the Code sets out a dispute resolution procedure which can be used by both franchisor and franchisee to seek a more amicable and cost-effective solution.

The Code requires all members to try to settle disputes by mutual negotiation in the first instance.

However, this process does not affect the legal rights of both parties to resort to litigation.

6. Advisers - all advisers must provide clients with written details of their relevant qualifications and experience, and they must respect confidentiality of all information received.

7. Code of Ethics - all members must subscribe to the Code of Ethics which sets out the spirit in which the Code of Practice will be interpreted.

CHAP TER 9 All franchisor members of the FANZ must have a franchise agreement which contains a dispute resolution clause and a cooling-off provision. In order to resolve disputes, mediation is the favoured method, and it has a high success rate in relation to franchising disputes. However, if mediation does not work then there is always litigation which is certainly at the divorce stage of the relationship.

W hat is a franchise?

It is helpful and essential to understand the definition of the franchise. The term “franchise” is defined in the Rules of the FANZ as follows: “Franchise” means the method of conducting business under which the right to engage in the offering, selling or distributing of goods or services within New Zealand includes or is subject to at least the following features: • the grant by a franchisor to a franchisee of the right to the use of a mark, in such a manner that the business carried on by the franchisee is or is capable of being identified by the public as being substantially associated with a Mark identifying, commonly connected with or controlled by the franchisor; and • the requirement that the franchisee conducts the business or that part of the business subject to the Franchise Agreement, in accordance with the marketing, business or technical plan or system specified by the franchisor; and • the provision by the franchisor of ongoing marketing, business or

technical assistance during the term of the Franchise Agreement.”

• A summary of the main particulars and features of the franchise;

Consideration should also be given to the definition of a franchise agreement which “means a contract, agreement or arrangement, whether express or implied, whether written or oral, between two or more persons by which one party to the agreement (“the franchisor”) grants, authorises or permits the other party to the agreement (“the franchisee”) the right to operate a franchise. Any contract, agreement or arrangement which purports to be a franchise agreement shall be deemed to be a franchise agreement for the purpose of this definition, notwithstanding that it may lack any or all of the requirements or attributes referred to in the definition of ‘franchise’”.

• A list of components making up the franchise purchase;

C ode of Practice Prospective franchisees will usually be given a disclosure document and franchise agreement by a franchisor.

The Code of Practice states that franchisors must provide the disclosure document to prospective franchisees at least 14 days prior to the signing of the franchise agreement. The disclosure document must provide certain information, including the following:

• Details of any financial requirements by the franchisor of the franchisee; and • Other information as listed in the Code.

Franchising in New Zealand covers goods and services in many areas including general retail, leisure and education, business and commercial, food and beverage, health and fitness, computer and technology, home and building services.

S u rv ey of F ranchising In 2017 a survey of New Zealand franchising was conducted by Massey University (Auckland) and Griffith University (Queensland, Australia) and some highlights from that survey are as follows: • The number of business format franchise systems operating in New Zealand has increased with 631 business format franchise systems operating in New Zealand, compared with 446 in 2012.

• Details of the franchisor and its directors including experience and a viability statement with key financial information of the franchisor;

• The number of units operating with business format franchise systems has also increased with an estimated 37,000 units compared with 23,600 in 2012.

• Details of any bankruptcies, receiverships, liquidations or materially relevant debt recovery;

• It is estimated that franchised business contributes around $27.6 billion to the New Zealand economy.

• Criminal, civil or administrative proceedings within the past five years;

• Seventy-two per cent of franchises are NZ-founded.

• There are an estimated 124,200 employees of New Zealand business format franchise systems, up from 80,400 in 2012, with approximately 60% of employees estimated to be in permanent full-time employment.

• Franchising covers a wide range of industry categories and sub-sectors.

Predominant sectors included “retail trade” (23 per cent), “other services” (20 per cent), “accommodation and food retail” (18%) and “administration and support services” (8 per cent).

• The median total start-up cost for a franchise was $308,500 for retail and $87,550 for non-retail.

• The median initial franchise fee was $35,000.

• The overall level of disputation per franchise unit was low (1.9 per cent).

2 0 2 0 F R A NCHIS E DIRECTORY | 43

C HAPTE R 9 Only 22 per cent of franchisors experienced a substantial dispute with a franchisee within the last 12 months. The most common action was mediation (49 per cent), followed by correspondence via a solicitor (41 per cent). There was little incidence of litigation (10 per cent) where substantial disputes occurred.

• Most business format franchisors operate in retail trade, followed closely by service industries.

In 2020 there will be a new survey of franchising conducted, and the results should be available before June 2020.

C ompetition L aw The Commerce (Cartels and Other Matters) Amendment Act 2017 came into force on 14 August 2017. The most significant change made by the Act was the replacement of the previous prohibition on price-fixing between competitors with an expanded prohibition on cartel provisions, which extends to market allocations and output restrictions, as well as to pricefixing, by competitors. The New Zealand cartel prohibition is very wide and will have quite an impact on franchise networks. Some additional clauses must be inserted into franchise agreements, and there must be explanations, in plain language, as to why certain clauses are necessary. Consideration must be given to cartel clauses in franchise agreements; for example, clauses that set or influence prices, restrict output or allocate markets will be caught. The possibility that alternative arrangements might achieve the same or a similar commercial outcome as a cartel clause should also be considered.

Another consideration is whether the collaborative activity exemption or the vertical activity exemption would apply.

Expert legal advice should be obtained in relation to this Act. There will not be a cartel arrangement in place where parties are not in competition with each other. In most franchise systems the franchisor will not compete with its own franchisees, but that is not always the case. For example, a franchisor that owns its own outlet might be found to be in competition with franchisees. Similarly, where a franchisor sells online direct to the end consumer, yet at the same time has franchisees who sell to those consumers, it may also compete with its franchisees. There may also be instances where the franchisees 44 | 20 2 0 FR AN CHISE DIR ECTO RY

compete with each other. Where a franchisor is in competition with a franchisee or where franchisees are found to compete with each other, there will be a competitive relationship, so the franchisor needs to be cognisant that there may be provisions in its franchise agreements that amount to cartel provisions.

Note that before the Amendment Act was passed, an original proposal to criminalise cartel conduct was dropped by the government. Accordingly, the enforcement of such conduct remains as it previously was and the maximum penalties involved are similar to those that apply in Australia. However, on 8 April 2019 the Commerce (Criminalisation of Cartels) Amendment Act 2019 became law.

The Act introduces a new criminal offence for cartel conduct, and the proposed new criminal sanctions reflect the covert nature of cartels and the harm they cause to consumers and the economy. The Commerce Act 1986 provides a number of statutory exceptions that would not constitute a cartel arrangement and may be pro-competitive. These exceptions relate to collaborative activities (for example, joint ventures or franchise arrangements), joint buying, vertical supply contracts and specified liner shipping arrangements as stated earlier in this paper. There are no defences for mistakes of fact relating to the elements of joint buying and promotion and vertical supply contracts. Therefore, it would be possible in the future for a director of a franchisor company to be criminally liable under the Act for a cartel offence. For an individual who commits an offence the penalty on conviction could be imprisonment for a term not exceeding seven years or a fine not exceeding $500,000, or both. For a company which commits an offence the penalty could be up to $10 million so great care must be taken. The new Act does not apply until April 2021.

R estricti v e C ov enants The New Zealand courts have recognised that it is reasonable for a person in the position of a franchisor to impose a contractual restraint upon competitive conduct by a franchisee or an ex‑franchisee, but such restraints must not exceed the boundaries of the court’s notion of reasonableness. The first principle is that it is reasonable for a person to stipulate that if he or she is willing to

disclose all secrets of how to establish a particular business enterprise, then the recipient of the information cannot immediately terminate the contract and set up a competitive business using the information received during the course of the relationship. If the courts did not protect franchisors against conduct like this, there would be no incentive for the owners of established businesses to share their secrets with others and enhance their business skills. The second principle is that it is important for the well-being of the community that every individual should, in general, be free to advance his or her skills and earning capacity.

The Contract and Commercial Law Act 2017 in New Zealand gives the courts authority to rewrite a restrictive covenant and to allow an excessive covenant to be enforced at a lesser level. Section 83 of the Act states as follows: “83

Restraints of trade

(1) The court may if a provision of a contract constitutes an unreasonable restraint of trade – (a) delete the provision and give effect to the contract as so amended; or (b) modify the provision so that, at the time the contract was entered into, the provision as modified would have been reasonable, and give effect to the contract as so modified; or (c) decline to enforce the contract if the deletion or modification of the provision would so alter the bargain between the parties that it would be unreasonable to allow the contract to stand.

(2) The court may modify a provision even if the modification cannot be affected by deleting words from the provision.”

The ability of the courts to modify excessive restraints is constrained by the principle that terms that could never have been considered reasonable will not be modified, as to do so would be contrary to the public interest.

This is the doctrine of restraints that are in terrorem, which translates into ‘contracts that terrorise a contracting party’. If a franchisor could only ever have reasonably sought a two-year restraint within a five-kilometre radius of the business in which the person established goodwill, then a nationwide restraint for 10 years could never be regarded as reasonable; and in that

CHAP TER 9

case the courts would refuse to rewrite the clause to determine that the period of 10 years should be two years and the area of the restraint should be 5 kilometres rather than the entire country.

What then is a reasonable restraint?

There are two factors – area and time.

So the message is clear in New Zealand – for a restraint to be enforceable, it must be reasonable.

There have been a number of restraint of trade cases in the franchising sector both in Australia and in New Zealand in recent years. Some New Zealand franchising cases include the following: Dorn Investments Ltd v Hoover (2016); Mike Pero (New Zealand) Ltd v Krishna and Mortgage Suite Ltd (2016); Mad Butcher Holdings Ltd v Standard 730 Ltd and Wightman (2019); and Mainland Digital Marketing Ltd v Willetts and Meyers (2019).

Non-compete and other restrictive covenants need to be included in the relevant franchise agreement to be enforced during the term of the agreement. The type of clause that I often include is as follows: “The franchisee covenants that it shall not during the term except with the prior written approval of the franchisor carry on or be directly or indirectly engaged or concerned or interested whether as principal, agent, partner, shareholder, investor, financier, lender, director, employee, consultant, independent contractor or otherwise howsoever in

any business conducted in competition with the [particular franchise business], the franchisor or any of its other franchisees.”

In other words, a franchisor and a franchisee have a relationship for the term of the franchise agreement. During that period the franchisee must not compete with the particular franchise system and must not divulge confidential information to any third party outside the system without the consent of the franchisor. A breach of these covenants will usually give rise to an event of termination allowing a franchisor to terminate the franchise agreement with the particular franchisee plus it will allow the franchisor to enforce the personal covenants given by the directors and shareholders of the franchisee in relation to the restraint.

I ndependent L egal A dv ice It is essential for prospective franchisees to obtain independent legal advice from a lawyer experienced in franchising as well as independent accounting and taxation advice. A franchisee should have a number of meetings with the franchisor and its representatives, and all questions and answers should be written down and carefully kept for future use if required. Prospective franchisees should be able to rely upon everything they are told but be wary of financial projections provided by the

franchisor. That is a dangerous area and in my opinion franchisors should not provide financial projections at all but should provide actual financial results with the direction that the franchisee must go to an independent accountant.

Attracti v e M ar k et New Zealand is very attractive for franchising, and many overseas systems have entered the market including from Australia, USA, Canada and the United Kingdom. International franchising is thriving worldwide as it is such an excellent way to expand the brand and the system. The FANZ has been very successful in promoting self-regulation and high standards in franchising, and its Code of Practice is widely understood and accepted by many franchisors in New Zealand. At the end of the day, it is for a franchisee or master franchisee to decide whether or not to proceed with the purchase of a franchise or master franchise.

Careful due diligence should always be undertaken so that franchisees are fully informed before signing any documentation.

Stewart Germann Partner Stewart Germann Law Office

stewart@germann.co.nz www.germann.co.nz

2 0 2 0 F R A NCHISE DIRECTORY | 45

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C HAP TER 10

Growing in 2020 a Franchise Group

B r ia n Ke e n | Founde r | Fra nchise Simpl y

W

hether you have an existing franchise group which is not performing correctly or you are thinking of using the franchise model to grow your standalone business, growing a franchise through the 2020s will have its challenges.

And for the smart operator, this means HUGE opportunities.

Successful franchises rely on lots of happy and profitable franchisees, servicing lots of satisfied customers. And in the current economic climate, many aspects which are not expected to change much into the future, recruiting

and looking after great franchisees, so they are happy and profitable, is not proving to be that easy.

The thing is, like so much else in business, times have changed, and the kind of people you select to be your business partners need to reflect this changing business environment. And then you need to understand your job is to provide the support to enable them to do their job and bring in the money. This involves so much more than a two-week induction training period and old-fashioned PDF operations manuals.

2 0 2 0 F R A NCHIS E DIRECTORY | 47

C HAPTE R 1 0

Recent research carried out for SEEK Business by Lewers Research has found that more people are looking for a business to buy who are interested in franchises than before. There are many reasons for this; the most notable being: • Franchise brands are already established giving each new franchise outlet a faster and surer path to success than a start-up business.

• Franchise support and business training gives those with little business experience a better chance of success.

Having said this, the SEEK Business research also showed that the people most likely to be sold a franchise outlet are those who have had exposure to business in the past through experience in a family business or work in small to medium business at a management level.

They found that the age of franchisees is beginning to come down. For many years, the franchisee demographic has been older; those who are looking to change jobs, either through redundancy or wanting to move out of the rat race.

This profile is changing as younger people having difficulty getting the role of their dreams are looking to business for a more fulfilled career option.

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Associated with all of this, are the many changes in values and financial circumstance we have seen in the 2000s. These are not going away and are only expected to have a growing impact on the way we manage business into the 2020s.

Financial constraints • There is no doubt that it has become more difficult for everyone to borrow money since the banks have been forced to take more care over their lending policies.

• Current homeownership trends accentuate this. Those buying franchises 20 or 30 years ago in their 30s or 40s would have had a house to use as borrowing equity. Today, it has become so much more difficult for this age group to purchase a home, so they do not have the solid financial foundation behind them.

Valu es • The SEEK Business study looked at the top 17 motivations for buying a business. Only three of these are financial.

• The top feeling is ‘Joy’ (69 per cent) not so closely followed by ‘Fear’ (33

per cent) of entering the unknown.

• Other recruitment agencies also report this trend in financial values, not being a leading buying motivator for prospective franchisees. They report: o Your prospective franchisees are not looking for a job o Franchises have to appeal to people buying them. Your prospective franchisees have to fall in love with your product and your brand o You have to appeal to their ‘WHY’ and fit with the movement of the franchise doing something beyond business – that is ‘doing business for good.’ o Your franchisees want to be proud of being part of your team.

H ow to grow a s u ccessf u l franchise gro u p in 2020 and beyond ?

It would help if you recognised you have to successfully appeal to lots of different franchisees through the recruitment process and then support them to stay happy and profitable as they work for themselves and the group.

C HAP TER 10 Yo u need a franchise prod u ct which will appeal to yo u r franchise b u yer Many franchises do not. You do not have to change your product necessarily, but you probably do need to change the way you talk about it.

Most franchises base the marketing to their franchises on the research they have done on marketing to their end customer. The thing is you are talking to two completely different people with entirely different marketing trigger points, although there will be overlap.

You need to do the same.

S implify Such a big part of being able to talk to your franchisees is to simplify your product. Most franchisors have a strong entrepreneurial spirit, and their businesses show it off firmly. The entrepreneurial spirit looks for new things to add, so it is straightforward to become a business hoarder, resulting in a business littered with a suite of associated products each demanding slightly different skills and appealing to different customers.

The thing is, you can’t appeal to either your customers or your future franchise

YOUR FRANCHISE GROUP

CUSTOMER Pain and benefits associated with product

I t wo u ld be best if yo u tal k ed to them in their lang uage You need to understand your prospective franchisee. ‘Why’ they are attracted to your product? What will bring them the ‘joy’ they are looking for in owning one of your franchises?

And ‘why’ they are fearful of entering the business? Then it would help if you talked to them in a language they will understand and relate to.

Think of advertising for cars. Do you hear about the size of the engine or even what the vehicle is capable of in the advertising these days? The music, the images, the story they tell all lead to give a prospective customer the feeling of ‘joy’. ‘fun’, ‘excitement’, ‘safety’, ‘ease’… whatever the customer will respond to. And each brand and model has a signature image.

franchisee Pain and benefits associated with business

partners unless you have a product which is easy to understand and simple to explain. Yes, I know, modern business with its apps and CRMs and cloud-based bookkeeping systems are not simple anymore and far from easy to explain. But it must look natural for your franchisee, which probably means you manage most of the tech.

Stepped offering All of this adds up to needing a stepped offering.

Poolwerx does this so well with the entry point being a man in a van travelling to homes to service pools, each linked to the more expensive retail outlets owned by franchisees who have been coached, so they have more sophisticated business skills. Poolwerx will not accept a franchise partner at the man in the van stage unless they assess that the

applicant can learn the skills to manage a retail outlet. What they are offering is a career path which is why they have happy and profitable franchisees who have been with them for many years.

The second reason for having a stepped offering is that it meets the need for bringing in younger franchisees who are not so well funded at the entrylevel. First training them in necessary customer service skills, technical skills, and once they have those down pat, providing business coaching to manage business better and take on more responsibility for local area marketing and administration. These franchisees will be the ones you will encourage to buy the more expensive franchised businesses at the top of your tier.

Without a stepped offering and the associated business support and coaching to help them become wonderfully profitable, it will be difficult in the current economic and values climate to attract any franchisees let alone the best.

Accept yo u r part of the deal In 2020 you are going to have to pick up your level of support. Franchise groups have always been built on two different business entities.

Your franchise business is responsible for the brand, group marketing, and supporting your franchisees to service your customers in your way.

Their franchise business is responsible for delivering your service or product to your customer.

Today, your franchisor business is going to have to provide as much support as it takes to help your franchisees service your many happy customers and grow as proud, independent business owners working as part of your team. You will start with doing all their marketing, in some cases, their sales and much of their administration and help them gain these skills over time.

And always remember, speak to their ‘why’ in their language and build the relationship.

Brian Keen | Founder | Franchise Simply

1300 960 136 www.franchisesimply.com.au

2 0 2 0 F R A NCHIS E DIRECTORY | 49

Resources at your fingertips!

CURRENT TITLES INCLUDE: Business FRANCHISE Australia and New Zealand magazine The Magazine for Franchisees, Bi-monthly publication The Australian and New Zealand Business FRANCHISOR magazine The Magazine for Franchisors, Quarterly publication Australian and New Zealand Business FRANCHISE DIRECTORY Annual publication The FRANCHISE GUIDE Annual publication Our website also provides additional advertising and information which complements our publications.

www.businessfranchiseaustralia.com.au

50 | 20 2 0 FR AN CHISE DIR ECTO RY

C HAP TER 11

How do we

look for the great sites?

Pete r B uc k ingha m | M a naging D ire ctor | Spe ctr um A na l ysis

W

hether you are a franchisor, or a franchisee, finding a great site is one of the most important decisions you will be making, and sets up the way for a successful journey into the future.

Great location and low rents are the dream; however, the reality is you need an excellent site, and not to be paying too much for most franchises to operate successfully Do not think of the lease fee as a monthly expense, treat it as a long term commitment that if all else fails, the landlord will still be expecting to be paid until the end of your lease. Add that up over five to 10 years, and it will probably be the most significant expenditure you ever make outside your home.

W here do I start to ma k e an informed decision ?

The first thing you need to address is, where do you begin to seek the ideal store? You can be reactive â&#x20AC;&#x201C; i.e. listening to every real estate agent in the market, telling you he/she has the best opportunity available. Or you can be proactive, undertake preliminary research, and decide upon what makes logical sense where to start looking for the ideal store.

2 0 2 0 F R A NCHIS E DIRECTORY | 51

C HAPTE R 1 1 The first thing you must consider is who is the customer and roughly where do they sit in the socio-economic world?

Some items may be described as “demographically agnostic”, or everyone uses it or buys it, but most franchise systems have a target audience, and your first thoughts should be to match the area to the product you sell. Would you be better selling $50,000 diamond rings in Toorak or Broadmeadows (Vic), Double Bay or St Mary’s (NSW), Cottesloe or Armadale (WA)?

Think of whom the customer is likely to be, and how do we locate our business in a suitable area?

You can use demographics to understand better the areas that interest you. The 2016 Census is still the most current data, and you can look up some information in the ABS website (www. abs.gov.au ), look for quick stats (or just Google quick stats), enter a suburb or postcode, and a large amount of information will appear. Once you click on the people data, you will see the area, the State and Australian figures for that location. You quickly see whether the area is high or low in terms of what you are looking for, and you can use this to assist your decision.

Do NOT become concerned about the size of the population of a single suburb or postcode in the metropolitan areas, as these are irrelevant if you know there is population all around you. A country location (town or city)

52 | 2 0 2 0 FRAN CHISE DIR ECTORY

is different, as that number probably represents the total market available.

Suburbs and postcodes are somewhat random in size and can vary from 817 people (in Kooyong) to 50,474 people (in Reservoir), both suburbs in Melbourne.

One point I want to make here is to look at a map, and remember - “fish don’t purchase what you are selling – unless it is bait”. Areas such as Williamstown (Melbourne), Newport (Sydney) and Cottesloe (Perth) may look good when walking around, but you are in water within one-kilometre in at least two directions! The market is, therefore restricted in how many potential customers are within a three-kilometre radius.

C ens u s data sho u ld help yo u answer the following types of q u estions : • Are the people in the area younger or older than average?

• Is the area a young family type area? (children’s items) • Is the area more of a yuppie/student type area?

• Is there high ethnicity in the area?

If so, who is present? (suitable cafe offers) • What is the average household income, and where does that sit Australia wide? (fast food vs casual

dining and expensive restaurants).

• Do people drive cars? (fuel and tyres) • Do they rent, are buying their houses, or own them? (mortgages and loans) Depending on what type of franchise you are joining, this can be very critical.

Most franchisors will do their best to help you, and in some cases may provide what we call a datapak, or could assist you with looking up and understanding the census data. You will have heard those words that you must do your due diligence ringing in your ears. The franchisor or their staff can not/should not/will not commit to you any undertaking regarding sales you can expect. They may be able to show you actual examples of other franchisees’ sales in the system and be able to introduce you to or advise what actual levels of sales they are enjoying. It is then your call on what you expect to sell in the future.

If you are looking at going into a shopping centre (mall), I am sure the leasing agent will be providing the best demographic information possible to help sway your decision. My main concern is that they like to show a map and class areas as a primary catchment, secondary catchment and tertiary catchment areas. You need to have some base knowledge of the area as we have found these often to be excessive, or not realistic if another large shopping centre may be only five-kilometres away.

C HAP TER 11 Once you understand the data, you should be able to be proactive and help the franchising manager by saying these are the actual areas you want to find a store in, not just where the local agent says.

W hat comes after the area analysis ?

Once you have an area, you need to match your expectations with what is available and your budget. Depending on what you are selling and whether you are going into a shopping centre or a strip, these are the points to look at: Shopping centre 1. Size of the shopping centre and what is the 2. gross lettable area retail (GLAR), moving annual turnover (MAT) and pedestrian count?

3. Are the shops being offered the correct size?

4. Are you in a suitable precinct, matching you with others in the same market?

5. Who are your near neighbours – do they benefit or hinder your brand 6. Is the pedestrian traffic strong?

2. Am I prepared to pay the rent for this area, or should I look further out from the centre of the strip?

3. If the store the right size?

4. Is there reasonable parking nearby?

5. Is there some visibility for my signage?

Freestanding site (QSR, petrol station etc.)

1. Where is the traffic strongest (traffic counts)?

7. Am I paying the correct rent for what I am selling?

2. Is the site suitable for what we are selling?

Shopping strip

3. Is the access good – preferably from both directions

1. Where is the busiest sector of the shopping strip?

4. Visibility (from both directions)

5. Traffic speed going past – is it reasonable to pull in?

S u mmary It is quite easy to talk about the perfect site, but my view is before you even open that discussion, you need to understand the areas under offer and select an area suitable to what you plan to sell, rather than a great site in a mismatched area.

Peter Buckingham Managing Director Spectrum Analysis Australia Pty Ltd

peterb@spectrumanalysis.com.au www.spectrumanalysis.com.au

2 0 2 0 F R A NCHIS E DIRECTORY | 53

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BECOME A BATTERYOLOGIST 54 | 20 2 0 FR AN CHISE DIR ECTORY

C HAP TER 12

Yet More Franchise Reform

is on the Way – But Will it Work This Time ?

Robin L a Pe re | Fra nchise C onsulta nt | No O rdina r y Busine s se s a nd Fra nc hise s

“T

submissions if they were concerned about repercussions from their franchisors.

Yet going through all the publicly available submissions made to the latest parliamentary enquiry into franchising, I found that only four per cent of Australia’s 1100 franchises were named.

This despite the ability of franchisees to make anonymous

The Fairness in Franchising report itself said that “the overwhelming majority of franchisors are doing nothing wrong”. Yet the SMH headline and others like it would seem to tar every franchise in Australia with the same brush. Could it be that it is this kind of reporting that is “shameful and out of control” itself – not to mention extremely damaging to a vital sector of the Australian economy and communities?

he jig is up for shameful, out of control $170 billion industry.” Seeing headlines such as this one from the Sydney Morning Herald, you could be excused for thinking that the entire franchise industry is crooked and in chaos.

2 0 2 0 F R A NCHISE DIRECTORY | 55

C HAPTE R 1 2

Don’t get me wrong. There are serious issues with the franchise regulatory system and some franchisors’ actions which were brought out by the inquiry.

I am merely trying to take a more balanced perspective to suggest solutions which are fair to all parties and which might work.

Let’s start by understanding the specific issues raised at the inquiry.

Top iss u es raised in franchisee and franchisee association s u bmissions 1. Inadequate or misleading disclosure One in five franchisees felt that the Disclosure Document which must be provided to prospective franchisees under the Franchise Code was too complicated and in many cases, contained information that was inadequate, irrelevant or deliberately misleading.

Several made the recommendation that there should be a mandatory 56 | 20 2 0 FR AN CHISE DIR ECTO RY

due diligence process, including the requirement to seek advice from accredited franchise professionals and talk to existing franchisees.

2. Poor or changed business models A handful of franchise systems were singled out by their franchisees for altering their business models without consultation and at considerable cost to franchisees. Fifteen franchisee submissions claimed that the model they had bought into was not as viable or profitable as they had been led to believe. Five said their franchisor relies on network growth rather than franchisee success.

3. Uncompetitive third party forcing Where franchisees are required to purchase products exclusively from either the franchisor or suppliers approved by the franchisor, many franchisees felt that they had been disadvantaged by uncompetitive pricing and hidden rebates paid by suppliers to the franchisor only.

Several franchisees thought they could have obtained better quality for

the same price from non-approved suppliers.

4. Failure of franchisors to act in good faith Although the 2015 franchise reforms introduced the requirement for franchisors to act in good faith toward their franchisees, it is evident that some have not. What particularly stuck in some franchisees’ craws was that their franchisor was actively competing with them with online sales. This is a growing problem for franchises as they battle e-commerce for market share.

5. Other issues of particular note Based on the many issues raised during the inquiry, the Fairness in Franchising Report contains no less than 74 recommendations for improving the Franchise Code.

But the Taskforce formed at the recommendation of the Committee to follow up on the work of the inquiry has seen fit to boil down all those recommendations to a list of just seven ‘Principles’. They are:

C HAP TER 12 Principle 1. Prospective franchisees should be able to make reasonable assessments of the value (including costs, obligations, benefits and risks) of a franchise before entering into a contract with a franchisor

A A F’s L ist of I ss u es O mitted from the S e v en Principles

Principle 2. Franchisees should have time to consider whether the relationship is right for them before committing to an agreement

• Shopping centre lease arrangements and liability

Principle 3. Each party to a franchise agreement should be able to verify the other party is meeting its obligations and is generating value for both parties

• Franchisors competing with their franchisees

Principle 4. A healthy franchising model fosters mutually beneficial cooperation between the franchisor and the franchisee, with shared risk and reward, free from exploitation and conflicts of interest Principle 5. Where disagreements turn into disputes, there is a resolution process that is fair, timely and costeffective for both parties Principle 6. Franchisees and franchisors should be able to exit in a way that is reasonable to both parties Principle 7. The framework for industry codes should support regulatory compliance, enforcement and appropriate consistency While these Principles are broadreaching, the Taskforce seems to have left out many of the Fairness in Franchising Report’s recommendations, perhaps in its zeal to simplify and streamline the reform process. But the omissions have not escaped the notice of the Australian Association of Franchisees (AAF) which in a frustrated submission to the Taskforce compiled the following list.

• Compulsory low-cost arbitration • Franchisors as landlords

• Restricted supply options and third line forcing

• Franchisee options where franchisor fails or wishes to sell Geographic exclusivity • Royalties • The direction of money flows • Freedom of association “There was a strong sense that the breadth of the Inquiry’s findings was being arbitrarily reduced,” said the AAF. In the other camp, franchisors such as billionaire Jack Cowin, who founded the Hungry Jack’s burger chain and is a significant shareholder in Domino’s Pizza Australia, say regulatory compliance is costing them millions.

“The real purpose behind what the government is trying to do is to have a more level playing field and protect the franchisees from abuse, and that is not unreasonable,” Cowin told the Sydney Morning Herald and The Age. But he expressed concern that Australia is entering into uncharted territory with the planned reforms for the franchising sector.

One of the reasons is that “potential policy problems” have been identified for every one of the Taskforce’s seven Principles. An example is the proposal

to introduce arbitration powers into the franchising code in response to the finding that the current mediation process has failed many franchisees.

The problem is that the arbitration proposal raises potential constitutional headaches around the jurisdiction of the courts and separation of powers.

Because of this, the Taskforce has floated several other options for improving dispute resolution without introducing arbitration into the code, but University of Sydney lecturer and former Office of the Franchising Mediation Advisor (OFMA) Derek Minus says that option would be like “moving deck chairs on the Titanic”.

I am hopeful that after some 18 inquiries into franchising over the past 30 years, this round of reforms will have a positive and lasting impact on Australian franchising, provided that the Taskforce takes due consideration of the following factors.

Factors that will contrib u te to the s u ccess of the u pcoming franchising reforms 1. Understanding of franchising It has always been a concern of mine that politicians with no particular knowledge of franchising – or any type of business – keep sticking their noses into these parliamentary inquiries. The Australian government was smart to appoint Alan Wein, who has a deep understanding of franchising, to head the last inquiry. But it’s not clear whether the backgrounds of the members of that latest senate committee or indeed the Taskforce have any relevance to franchising at all.

2. Acknowledging that franchising must evolve In this fast-changing world, all businesses must evolve in order to survive and thrive. Franchising is no exception. Taskforce proposals that no changes should be made to franchise manuals ignore this and put franchises and their franchisees at risk of becoming dinosaurs.

3. Understanding that franchising is not a guarantee of business success “Franchising does not reduce risk, franchising does not reduce the need for hard work, franchising does not 2 0 2 0 F R A NCHIS E DIRECTORY | 57

C HAPTE R 1 2

guarantee success and franchising is not a form of employment.” This quote from Richard Evans’ submission (#150) to the parliamentary inquiry hits the nail on the head. I am not going to get into any arguments about whether buying a franchise is or isn’t less risky than going into business for yourself, but given that statistics show that two-thirds of independent businesses fail within three years, why isn’t there a parliamentary inquiry into entrepreneurship?

Shaun Temby and Greg Hipwell of Maddocks Law Firm took this point a step further: “… in looking to rebalance the franchisor-franchisee relationship, the Committee may have swung the pendulum too far, as what comes through the report is the need for franchisors to underwrite the success of franchisees and that if they do not do so and a franchisee fails, then the franchisor is implicitly at fault or has conducted themselves poorly or even unlawfully. Where this sentiment appears to have driven some of the recommendations in the report, then they are likely to be flawed.”

58 | 20 2 0 FR AN CHISE DIR ECTO RY

4. Franchisees are different from independent business owners “Franchisees and independent operators have distinctly different motivations for entering a business and possess different psychological traits. Franchisees seek the security of a franchise network and are risk avoiders, whereas independents are confident, proactive risk-takers…

Given their overall greater feelings of confidence and autonomy, independents were more willing to take responsibility for failure or setbacks than franchisees, who tended to attribute blame to external factors.”

External factors such as the franchise system they have chosen to commit to? This quote from the 2012 Griffith University study Survival of the fittest: The performance of franchised versus independent small business during economic uncertainty and recovery clearly illustrates the difference between franchisees and entrepreneurs.

5. Not all franchisees are created equal Anyone who has been directly

involved in managing or owning franchises knows that in any franchise system, despite all your efforts to select and train the right people, you have your stars, your so-so performers and your dogs. It’s a hard truth but a truth nonetheless. And the dogs not only put themselves at risk but all their fellow franchisees and the franchise as a whole.

In conclusion, I would remind the Taskforce and every franchisor and franchisee in Australia and New Zealand that franchising is all about relationships and study after study has come up with the same finding of success in franchising: “In franchising… the franchisor must create value for franchisees, developing trustful relationships with franchisees.”

(From Economic Sustainability in Franchising: A Model to Predict Franchisor Success or Failure

by Esther Calderon-Monge, Ivan Pastor-Sanz and Pilar Huerta-Zavala, University of Burgos and University of Parralillos, Spain, 2017)

Robin La Pere Franchise Consultant No Ordinary Businesses and Franchises

www.noordinary.co.nz

C HAP TER 13

A No - Nonsense Look at becoming

a Franchisee in 2020 Rob e r t Toth | Pa r tne r & Accre dite d C omme rcia l L aw a nd Fra nchise Sp e cia list M a r sh & M a he r R ichmond B e nnison

T

here has been a lot of hype about the franchising sector in Australia over the past few years, with franchisors under the spotlight from the media and the recent Parliamentary Inquiry into the franchising sector now completed.

Good news and success stories are of little interest to the media, but franchising is here to stay, and there will always be good franchisorâ&#x20AC;&#x2122;s, successful brands and prospective franchisees looking at franchising as an opportunity to get into their first business.

No doubt, the media campaign against franchising as a business model may have a negative impact on someone thinking of taking up a franchise opportunity.

Franchising is a $182 billion-dollar sector, employs thousands of people and supports many thousands of livelihoods with a relatively low rate of failure and dispute.

Just as the banks are here to stay despite the Banking Royal Commission outcomes and reports, so to will franchising.

Franchising can be attractive to an employee or contractor who wants to take the next step to independence; someone made redundant or someone looking to get into business.

Franchising can give them the training and support to run their own business 2 0 2 0 F R A NCHISE DIRECTORY | 59

C HAPTE R 1 3 The attraction of an independent start-up is that there are no upfront franchise fees, training costs (you learn as you go), no royalty payable on sales, marketing fund contributions and other costs as part of a franchise system.

There are still however the upfront costs and need for working capital with a start-up. The gamble or risk is that you have to go and find your consumer market and build a reputation and brand which can take some time whereas with a franchise you effectively “plug in” to the franchisor’s brand and reputation in the market.

So as a franchisee you can hit the ground running, trading off the franchisors brand and using their systems and support.

As an independent start-up, it is a competitive market, so you need to do your maths and work out the costs, risks and benefits of going solo or becoming a franchisee.

W hat are the benefits of becoming a franchisee?

• You are buying into an existing brand, accessing the franchisors operating systems, supply chain and marketing power, so from day one you are streets ahead as opposed to setting up your own business.

• You are “plugging in” to the franchisor’s business which already has an existing presence, has tested the market and has systems in place for day to day operations access to the supply chain and you trade off their brand and goodwill.

• You become a part of the franchisee network and benefit from others in the system and the ability to share knowledge.

and build their business experience and their confidence, provided they choose carefully.

A crucial part of limiting risk and making an informed and comfortable decision is getting the right advice from specialist advisors in the sector who are members of the Franchise Council of Australia (FCA).

The FCA is the national peak industry body representing franchisors, franchisees and consultants in the sector.

60 | 2 0 2 0 FRAN CHISE DIR ECTO RY

Seek advice from your accountant, financial advisor and franchise lawyer as they know what is going on at ground level and will give you invaluable advice about a franchise you may be interested in.

We have saved many clients over the years from going into a system we were aware of that was in trouble, about to be acquired or going out of business.

It is reported that a new start-up business is far more likely to fail in the first three years than a franchised business.

• While you are running the business, the franchisor will likely be working new product or service development (R&D) which you can then implement in your business.

• It gives you” scale” that is, rather than being a small satellite business you can be part of a national brand and compete against big business- Think in terms of your having one retail outlet as opposed to being a part of a great national brand like Boost or Poolwerx!

• You gain access to the franchisors marketing and advertising power.

• Access to suppliers with hopefully better-buying power.

C HAP TER 13

W hy yo u sho u ld not become a franchisee : Sorry to be blunt here, but some people should consider options other than franchising, so the following questions may assist you in considering if you are suitable or not!

• Do you value your independence, not like to be told or not follow rules and reporting obligations? If so, this could be an issue and build resentment, so consider if you are happy to “toe the line”.

• Will you buy into the franchise and then complain that you can do a better job than the franchisor?

Constructive input is always appreciated by Franchisor’s, but negative criticism may make you the “leper “in the group, and that is a sure way to get into a dispute and end up crystallising a loss.

• Do you think it is a given that you will build a valuable asset you can sell in the future? That may be the case, but it may not. You may just be buying yourself a job, and there is nothing at all wrong with that if that is what you are looking for, but there are no guarantees of profit or capital gain when entering into a franchise.

• Many franchise systems simply allow you to generate a salary with no guarantee of profit and no asset value at the end, that’s the reality.

• The courts have stated that a franchise is not a guarantee of profit; it is simply an opportunity to operate a business and generate revenue by accessing the franchisors brand, systems and support.

• A franchise agreement can be very restrictive about any independent marketing and how you can promote and run the business and may not suit someone who is very entrepreneurial.

• Don’t forget that the Franchisor generally receives their royalty based on your gross revenue so any profit you may otherwise earnt has been lost in the payment of the royalties and other fees paid to the Franchisor.

franchisor’s business and restricted from operating any other business which can be restrictive to an entrepreneur.

T hings to ponder before yo u j u mp in • If you are a new franchisee in a new system, it may be a great opportunity, but it may also be a much higher risk, so consider an exit strategy if it does not work out.

• You may dislike the constant reviews, performance and compliance reports that franchisors implement.

• Despite the idea that franchise agreements are non-negotiable we often find that new franchisors are open to negotiating reasonable concessions to get franchisees on board, so you do have some leverage and your lawyer can guide you on what may be realistic.

• The franchisor’s founder who you met and may have influenced you to become a franchisee may sell their rights so you may end up dealing with a corporate group or other management.

• Do not sign a seven-year lease if it’s a three-year franchise term. A lease can be a huge noose around your neck if the franchise doesn’t work and you are left paying rent with no business to operate.

• There are likely to be restraint of trade/non-compete conditions on sale or termination which lock you out of setting up a competing business after years of learning how to operate in a particular sector.

• Who will hold the lease the franchisor or you? If you are the head tenant, you are primarily liable, so it is better that you ensure that the rent is paid direct to landlord or leasing agent.

• The Franchise agreement may require you to be solely dedicated to the

• What franchise suits your skill set and lifestyle expectations - do you not want to work weekends? Work 2 0 2 0 F R A NCHISE DIRECTORY | 61

C HAPTE R 1 3 outdoors or in a mobile system, work on tools or in an office or administrative role?

• Once you select the franchise, identify the top three franchisors in that sector and compare their entry and ongoing costs, as no two systems are alike.

• Talk to franchisees in the system before you commit and ensure a selection of new and older franchisees - what’s their take on the franchisor and the system? Is it delivering what they expected or what they thought?

• Does the franchise product or service have some longevity that is, not just a passing fad here today gone next year?

• Who is the franchisor? Do your due diligence on them just as they will do to you. Do the key people have experience operating a similar business or franchised business? Will you meet the owner or just the sales representative or broker selling the opportunity?

• What training and support are offered, and what time and attention is needed in the business daily? That is, do you have to work in the business day to day or can you work off site and manage the managers?

• What happens if you fall ill or have to get out for family or other reasonswhat does the agreement say? Raise this in discussions with the franchisor before you start to see if they have a

62 | 20 2 0 FR AN CHISE DIR ECTO RY

sympathetic or aggressive approach?

• Is the franchisor embracing the digital online environment, social media, or ignoring it? if so, it could be behind its competitors in the market.

• Don’t be afraid to walk away if it doesn’t feel right as you have the 14day disclosure period and the sevenday cooling-off period. You may lose some money doing that but better than fully committing. Once you are in a franchise, there is no quick or easy exit.

• Are you a “force for good “and prepared to work within the franchise system rather than trying to fight or change it? If you want to change the system, don’t become a franchisee!

• Are you being offered a C grade site at an A grade price?

Plan to get in - plan to get o u t We ask our clients to think about not only about the issues and costs of getting into the franchise which are of course very important but to also think ahead about the “what if’s” and exit options.

Firstly, can you see yourself working in the chosen franchise in four years?

Selling charcoal chickens (and there is nothing at all wrong with that) can have a limited life span.

Most businesses do have a limited life span after which the desire is to sell, and

do something different or have a wellearned break.

We suggest you prepare your own franchise business plan and you involve your spouse, partner and family before you commit as to how long you think you are likely to run the business and when you may want to exit .

W hen is a good time to sell?

Trying to sell your business with six months left on your franchise term and no certainty of a lease means you will have little to sell and there will be no goodwill.

So think not only about getting into the franchise but also plan for the future and seek advice well before the franchise term ends.

S u mmary There is, of course, no franchise nor any business where returns are made without effort, commitment and risk but seeking expert advice from franchise specialists will mitigate the risks.

Robert Toth Partner & Accredited Commercial Law and Franchise Specialist Marsh & Maher Richmond Bennison

0412 673 757 robert@mmrb.com.au

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Franchise Listings Categories AUSTRALIA Accounting & Financial Services. ................................................................. 66 Advertising & Marketing.......................................................................................... 67 Aged & Disability Care Services....................................................................... 67 Apparel. ......................................................................................................................................... 67

Signs & Graphic Services......................................................................................... 89 Telecommunications..................................................................................................... 89 Trades & Services. ............................................................................................................ 89 Travel.............................................................................................................................................. 89 Vending.......................................................................................................................................... 89

Automotive Products & Services.................................................................. 67

Workplace Health & Safety.................................................................................. 89

Beauty Products & Services................................................................................ 68

NEW ZEALAND

Building Products & Services........................................................................... 69 Business Services............................................................................................................. 71 Children’s Products & Services..................................................................... 72 Cleaning Services............................................................................................................. 73 Clothing Alterations & Dry-Cleaning. ..................................................... 74 Computer Products & Services....................................................................... 74 Distribution & Storage............................................................................................... 74 Educational & Training.............................................................................................. 74 Electrical Safety Testing....................................................................................... 75

Accounting & Financial Services. ................................................................. 90 Advertising & Marketing.......................................................................................... 90 Automotive Products & Services.................................................................. 90 Beauty Products & Services................................................................................ 90 Building Products & Services........................................................................... 90 Business Services............................................................................................................. 92 Children’s Products & Services..................................................................... 92 Cleaning Services............................................................................................................. 92

Employment Personnel Services................................................................... 75

Computer Products & Services....................................................................... 93

Entertainment....................................................................................................................... 75

Contract Cutting Services................................................................................... 93

Event Party Products & Services.................................................................. 75

Distribution & Storage............................................................................................... 93

Food – Bakeries.................................................................................................................... 75

Educational & Training.............................................................................................. 93

Food – Coffee & Cafes................................................................................................. 75

Entertainment....................................................................................................................... 93

Food – Restaurants & Dining............................................................................... 80

Food – Bakeries.................................................................................................................... 93

Food – Retail............................................................................................................................ 80

Food – Coffee & Cafes................................................................................................. 94

Food – Takeaway.................................................................................................................. 80

Food – Restaurants & Dining............................................................................... 94

Green Business..................................................................................................................... 80

Food – Retail............................................................................................................................ 94

Hairdressing........................................................................................................................... 81

Food – Takeaway.................................................................................................................. 95

Health & Fitness.................................................................................................................. 81

Hairdressing........................................................................................................................... 95

Home Based Businesses.............................................................................................. 82

Health & Fitness.................................................................................................................. 95

Home Services. ...................................................................................................................... 82

Home Services. ...................................................................................................................... 95

Hotels, Motels & Apartments............................................................................ 83

Hotels, Motels & Apartments............................................................................ 96

Internet......................................................................................................................................... 83

Landscaping & Gardening....................................................................................... 96

Landscaping & Gardening....................................................................................... 83

Mobile Franchises............................................................................................................ 96

Mobile Franchises............................................................................................................ 83

Pool & Spa.................................................................................................................................. 96

Pet Stores, Products & Services................................................................... 84

Printing & Copying........................................................................................................... 96

Photography. ......................................................................................................................... 84

Real Estate & Property Services..................................................................... 96

Pool & Spa.................................................................................................................................. 84

Recreation & Leisure. .................................................................................................... 96

Printing & Copying........................................................................................................... 85

Rent or Hire.............................................................................................................................. 96

Real Estate & Property Services..................................................................... 85

Retail................................................................................................................................................ 97

Recreation & Leisure. .................................................................................................... 85

Travel.............................................................................................................................................. 97

Rent or Hire.............................................................................................................................. 85

Vending............................................................................................ 97

Retail................................................................................................................................................ 86

Workplace Health & Safety....................................................... 97 2 0 2 0 F R A NCHISE DIRECTORY | 65

AU S T R A LI A N f ra nchise lis ting s SHOEBOX BOOKKEEPING PO Box 426 Varsity Lakes QLD 4227 Phone: 1300 653 583

accounting & financial services ANZ MOBILE LENDING Level 7, 833 Collins Street Docklands VIC 3008 Phone: 1800 805 805 AUSSIE HOME LOANS Level 28, 225 George Street Sydney NSW 2000 Phone: 02 8297 0000 AUSSIE MORTGAGE MASTERS PO Box 2033 Ocean Keys Clarkson WA 6030 Phone: 1300 666 186 BOOKWIZ BOOKKEEPING Ground Floor, 12 Old Collier Road Morley WA 6062 Phone: 1800 218 112 BUSINESS MECHANIC 5/40 Lake Road Port Macquarrie NSW 2444 Phone: 02 6583 8386 CAPITAL TRUST Locked Bag 7500 McMahons Point NSW 2060 Phone: 1800 131 507 CITIWIDE FRANCHISING Level 5, 278 Collins Street Melbourne VIC 3000 Phone: 1300 732 630 CFO ON-CALL PO Box 9415 Wyoming NSW 2250 Phone: 1300 362 436 DESTINY FINANCIAL SOLUTIONS Phone: 1300 693 378 EXPENSE REDUCTION ANALYSTS Level 11, 301 George Street Sydney NSW 2000 Phone: 02 8014 8852 EXPRESS BOOKKEEPING 4/130 Oxley Station Road Oxley QLD 4074 Phone: 07 3379 7174 EZYACCOUNTS PO Box 4900 Robina Town Centre QLD 4230 Phone: 1300 313 397 FIFO CAPITAL L16, 390 St Kilda Road Melbourne VIC 3004 Phone: 1300 852 556

“There is no silver bullet to guaranteeing business success, whether that be in franchising or opening an outlet from scratch. But there are measures you can do to maximise your performance and give yourself every shot at succeeding in the franchise game.”

Dominique Lamb

66 | 2 0 2 0 FR AN CHISE DIR ECTORY

SMALL BUSINESS ACCOUNTING PO Box 2582 Rowville VIC 3178 Phone: 1300 843 354

FIRST CLASS ACCOUNTS 1/249 Scottsdale Drive, Robina, QLD 4226 Contact: Richard Oster Phone: 07 555 38200 or 1800 118 611 Email: info@firstclassaccounts.com or

recruitment@fcfg.com.au Website: www.firstclassaccounts.com Business description: First Class Accounts is Australia’s largest bookkeeping franchise. Our franchisees collectively service around 10,000 businesses throughout Australia and take pride in delivering a range of services helping small-medium sized businesses work smarter through the delivery of accurate, compliant bookkeeping services.

You will receive extensive on-going training in our proven systems as you establish your own bookkeeping business from our dedicated business support manager, dedicated marketing department and dedicated technical team.

Membership: Franchise Council of Australia Year established: 2000 Number of franchise outlets: 180 Franchise business establishment fee: $45,000 + gst Training & support: 9 week induction training followed by 13 week marketing and business launch program, totalling 22 weeks of training and support. Plus unlimited ongoing business, marketing and technical support throughout your franchise term.

Locations available: Australia nationwide FIRST CLASS CAPITAL Level 12, 50 Margaret Street Sydney NSW 2000 Phone: 02 9098 0860 H&R BLOCK PO Box 147 Thornleigh NSW 2120 Phone: 02 9483 3200 JIM’S BOOKKEEPING Phone: 131 546 JIM’S FINANCE PROFESSIONALS Phone: 131 546 MAS TAX ACCOUNTANTS 267 Nepean Highway Edithvale VIC 3195 Phone: 1300 627 829 MORTGAGE CHOICE Level 10, 100 Pacific Highway North Sydney NSW 2060 Phone: 1300 650 330 MORTGAGE HOUSE Level 34, 101 Miller Street North Sydney NSW 2060 Phone: 133 144 MR TAX REFUND PO Box 2218 Ellenbrook WA 6069 Phone: 1300 829 227 RAMS FINANCIAL GROUP Level 7/17 York Street Sydney NSW Phone: 1800 616 082 RESI MORTGAGE CORPORATION Phone: 1800 754 758 SEQUEL VCFO 6 Alma Road St Kilda VIC 3183 Phone: 03 9020 7348

SMARTLINE Level 2, 2 Lyonpark Road North Ryde NSW 2113 Phone: 131 497 STRATTON FINANCE PO Box 5012 South Melbourne VIC 3205 Phone: 1300 787 288 SUCCESS TAX PROFESSIONALS 6/50 Ladner Street O’Connor WA 6163 Phone: 08 9337 4440 TAXASSIST ACCOUNTANTS 29 Wharf Street Woolgoola NSW 2456 Phone: 1800 625 429 TAX STORE Suite 1, Level 2, 27 Grange Road Cheltenham VIC 3192 Phone: 1300 367 594 THE BOOKKEEPING NETWORK 90 Woodhall Street Stirling WA 6021 Phone: 08 9349 9189

THE INTERFACE FINANCIAL GROUP Contact: David T. Banfield Phone: 1300 957 900 Website: www.interfacefinancial.com.au/franchise Email: ifg@interfacefinancial.com Business description: The Interface Financial Group (IFG) franchisees provide short-term working capital through a proven and innovative invoice discounting system. IFG has been operational for over 45 years with franchisees and licensees in Australia, the U.S., Canada, the U.K., Ireland, New Zealand and South Africa.

IFG 50/50 franchisees syndicate all transactions 50/50 with IFG-the franchisor, and that means less working capital required to fund transactions; IFG does the bulk of the due diligence and the ‘paperwork’ for the transactions; and IFG 50/50 franchisees will concentrate their efforts on building the referral relationships – they do the ‘people work’. A very innovative leverage program has also been introduced to allow franchisees to grow their capital even faster.

Year established: 1972 Number of franchise outlets: Approx 100 Investment required: $50,000 - $100,000 Training & support: Extensive local training and support provided.

Locations available: Opportunities exist nationwide for unit franchisees.

“It’s vitally important that you understand precisely what is being offered to you.”

Corina Vucic

“Borrowers are placing a high value on characteristics such as flexibility, transparency and unique funding solutions.”

James Scurr

Advertising & Marketing AARROW ADVERTISING Phone: 0422 133 300 BRAND MUSIC Studio 3/216 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 9005 COFFEE NEWS Phone: 1300 660 865 FOUNDATION WORKS PO Box 66 Pyrmont NSW 2009 Phone: 02 8093 8050 MAILPOST Phone: 1300 624 576 MINICARDS PO Box 1060 Nerang QLD 4211 Phone: 07 5596 4591 PINSOURCE 11 Myrtlebank Terrace Stonyfell SA 5066 Phone: 08 8364 3220 RED ENERGY PROMOTIONS 66 Nicklin Way Buddina, Queensland 4575 1300 325 977 UTTER PROFESSIONALS PO Box 3083 Bundeena NSW 2230 Phone: 02 9523 9888 WAIVESTAR GROUP 113-115 Northcorp Boulevard Broadmeadows VIC 3047 Phone: 03 9487 2100

Aged and Disability Care Services Home Caring 4/327 Woodpark Rd, Smithfield NSW 2164 1300 875 377 HOME INSTEAD SENIOR CARE Level 10, 9 Sherwood Road Toowong QLD 4066 Phone: 07 3703 3100

“While the Australian franchising industry has experienced both positive and negative media attention in the past year, there’s also no sign of the industry slowing down.”

Rostom Manookian

APPARAL

I N - H O M E , S O C I A L & L I F E S T Y L E S U P P O RT

Just Better Care Level 3, 43-45 East Esplanade Manly NSW 2095 Contact: Andrew Lyme Phone: 0459 654 146 Email: andrew.lyme@justbettercare.com Website: www.justbettercarefranchise.com/home Business description: Part of the global Caring Brands International group, Just Better Care is Australia’s largest and leading franchised provider of in-home care services to the aged and disability sectors.

The community care sector generates over $43b in revenue per annum, with a projected growth rate of 6.4% per annum over the next 5 years. With the population aged over 65 years predicted to reach 20% of the entire AUS population by 2045, this sector is driving the demand of people looking to receive care of all types in their own home.

Passionate about supporting people in their own homes, we provide a wide range of in-home services including aged, disability, in-home nursing, respite care, home cleaning, companionship, transport, shopping, meal preparation and much more.

Year established: 2005 Number of franchise outlets: 37 territories Initial franchise fee: $65,000 Investment required: $150,000+ Training & support: Comprehensive on-boarding program provided Locations available: Franchise territories available in Perth, Adelaide, Melbourne, Tasmania and Northern Territory.

Nurse Next Door 10 Oxley Road Hawthorn Victoria 3122 1300 010 247 RIGHT AT HOME AUSTRALIA 1/101 Annerley Road Woolloongabba, Brisbane QLD 4102 Phone: 1300 363 802 SENIOR HELPERS – AUSTRALIA 1/374 Highett Road Highett VIC 3190 Phone: 03 9555 6331 SIMPLY HELPING 1/48 McLachlan Street Horsham VIC 3400 Phone: 1800 998 866

“Running any small business is tough work: Red tape, energy prices, rising rental and overhead costs and the complexity of industrial relations. I’m listening to what members are telling me, and the FCA is advocating Government on their behalf.”

BIZ GEAR 10 Marven Court Lilydale VIC 3910 Phone: 040 121 8081 HIP POCKET WORKWEAR & SAFETY 27-31 Kennedy Street East Bendigo VIC 3550 Phone: 03 5441 6445 FULLY PROMOTED BRAND APPAREL Phone: 1300 203 370 SOURLINX PO Box 6226 Yatala QLD 4207 Phone: 07 3804 7887 TOTALLY WORKWEAR PO Box 401, Ashmore City, QLD 4214 Phone: 07 5597 2488

Automotive Products & Services A1 MOBILE RADIATORS 77A Education Road Happy Valley SA 5159 Phone: 1300 781 228 ABS AUTO BRAKE SERVICE 76-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 ALLOY MOTOR ACCESSORIES 6 Geonic Street Underwood QLD 4114 Phone: 07 3208 2266 AUS-DENT 2/14-16 Birkett Place Geelong VIC 3220 Phone: 03 5223 1128 AUTOBARN 72-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 AUTO BODY CAPTAIN 33/49-51 Mitchell Road Brookvale NSW 2100 Phone: 0433 970 462 AUTO KLENE 1/83 Merrindale Drive Croydon VIC 3136 Phone: 1800 001 207 AUTO MASTERS AUSTRALIA PO Box 1517 Applecross WA 6953 Phone: 08 9316 1117 AUTOMOTIVE SERVICE SOLUTIONS Unit 1, 53 Neumann Road Capalaba QLD 4157 Phone: 07 3245 5644 AUTO ONE AUSTRALIA Unit 1/40 Carrington Road Castle Hill NSW 2154 Phone: 02 8845 1111 AUTO PRO 76-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 AUTO SHINE Unit 4c, Rear Building 9 Bryant Drive Tuggerah NSW 2259 Phone: 1300 356 595 AUTO SPARK 14 Lincoln Lane Joondalup WA 6916 Phone: 08 9300 3636

Mary Aldred 2 0 2 0 F R A NCHIS E DIRECTORY | 67

AU S T R A LI A N f ra nchise lis ting s BEAUREPAIRES Phone: 0401 145 683 BOB JANE T-MARTS 1/473 Williamstown Road Port Melbourne VIC 3207 Phone: 03 9877 7678

JAX TYRES Locked Bag 2300 St Leonards NSW 1590 Phone: 02 9964 4000 JIM’S CAR CLEANING Phone: 131 546

BRAKES PLUS 14 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9636

MAGIC HAND CARWASH 15 Hood Street Collingwood VIC 3066 Phone: 03 9419 7419

BRIDGESTONE SELECT 196 Greenhill Road Eastwood SA 5063 Phone: 08 8206 0200

MIDAS AUTO 76-92 Station Street Nunawading VIC 3131 Phone: 13 MIDAS (6432)

CAR CARE AUSTRALIA PO Box 116 Floreat WA 6014 Phone: 1300 227 227

MINI-TANKERS AUSTRALIA PO Box 399 Turramurra NSW 2074 Phone: 02 9440 5544

CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548

MOBILE PLASTIC & VINYL REPAIRS 3/16 Veronica Street Capalaba QLD 4157 Phone: 07 3245 2055

CARGROOMERS PO Box 6067 Yatala QLD 4207 Phone: 07 3807 7577

MOTIVITY FRANCHISING Phone: 0425 239 863

CITY DISCOUNT TYRES (SA/NSW) 909 Plenty Road Kingsbury VIC 3083 Phone: 03 9478 0100 CLUB ASSIST 237-239 Frankston-Dandenong Rd Dandenong VIC 3175 Phone: 03 9797 8600 COLOR TECH SYSTEMS 1/221 Eastern Valley Way Middle Cove NSW 2068 Phone: 1800 727 282 COOPER AUTOMOTIVE PO Box 886 Rosny Park TAS 7018 Phone: 1300 15 15 55 CUSTOM CAR CARE 6/73 Dobney Avenue Wagga Wagga NSW 2650 Phone: 02 6925 4741 ENDRUST PTY LTD 163 Pacific Highway Coffs Harbour NSW 2450 Phone: 02 6652 4298 EUROPCAR Phone: 03 9330 6178 FIXZIT AUSTRALIA Unit 1, 101 Jijaws Street Sumner Park QLD 4074 Phone: 1300 726 806

NANOTEK CAR CLEANING PO Box 375 North Richmond NSW 2754 Phone: 1800 Nanotek (626 683) NATRAD RADIATORS & AUTO AIR 252-256 Hammond Road Dandenong South VIC 3175 Phone: 03 9795 1255 NEW LIFE REPAIR SERVICES Unit 5/634-644 Mitcham Road Vermont VIC 3133 Phone: 03 9873 7745 NISSAN MOTOR COMPANY Locked Bag 1450 Dandenong South VIC 3164 Phone: 03 9797 4111 NO WET WATERLESS CARCLEAN Phone: 0422 568 030 NOVUS AUSTRALIA Unit 1, 2 Jenner Street Nundah QLD 4012 Phone: 07 3625 2400 OPPOSITE LOCK 592 Whitehorse Road Mitcham VIC 3132 Phone: 03 9873 8279 OZZY TYRES Unit 1-3/200 Hoxton Park Road Hoxton Park NSW 2170 Phone: 02 9825 0355

FLUIDRIVE AUTOMATIC TRANSMISSIONS Phone: 03 5447 9991

PEDDERS SUSPENSION 6 Bridge Road Keysborough VIC 3173 Phone: 03 9706 3500

GASPOWER 408 Newcastle Street Perth WA 6000 Phone: 08 9227 9013

PIRTEK FLUID SYSTEMS 3-7 Garling Road Kings Park NSW 2148 Phone: 02 8822 9000

GEOWASH Level 3, Suite 307, 620 St Kilda Road Melbourne VIC 3004 Phone: 1300 CARWASH

PRO-AXLE AUSTRALIA 3G, 49 The Northern Road Narellan NSW 2567 Phone: 02 4647 1867

GLASS TECHNOLOGY 3/42 Kayleigh Drive Buderim QLD 4556 Phone: 0402 755 887

RENT 2 OWN CARS AUSTRALIA 203 Brisbane Road Mooloolaba QLD 4557 Phone: 0439 628 765

GOODYEAR AUTOCARE 82 Dandenong Road West Frankston VIC 3199 Phone: 13 23 43

RUST FREE (AUSTRALIA) 20 Unwin Street Moorooka QLD 4105 Phone: 07 3892 4992

IAN DIFFEN THE TYRE FACTORY (WA) 65 Howe Street Osborne Park WA Phone: 08 9444 1122

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“Entrepreneurs often look to franchising as a viable alternative to managing an independent business.

Entrepreneurs considering franchising can rely on a tried and tested business model.”

Dr Sudha Mani

RYCO 24•7 19 Whitehall Street, Footscray VIC 3011 Contact: Rick Kuhn Phone: +61 3 9680 8000 Email: sales@ryco247.com Website: www.ryco247.com Business description: he RYCO 24•7 Mobile Programme is supported by independently owned and operated franchised businesses. Whether it is mining, marine, agriculture, defence, construction, industrial or utilities, the team at RYCO 24•7 will be on hand; anywhere, anytime, to offer you professional assistance. RYCO 24•7 Service Centers, Mobile Connector Specialists and Onsite Container Workshops offer extensive national contract and OEM support through the development of hose assembly design, configuration, installation and aftersales service.

Quite often hose assembly plumbing can be an afterthought when designing complex hydraulic systems.

Membership: Membership: Year established: 1989 Number of franchise outlets: 150 Initial franchise fee: $15,000 Investment required: Various Options Training & support: Nationally Accredited Training is Provided Locations available: Nationally.

SELECT CLEANING Suite 441, 29 Smith Street Parramatta NSW 2150 Phone: 1800 153 483 SHINE HAND CAR WASH 20 Manningham Road Bulleen VIC 3105 Phone: 9850 3888

“Franchising can be attractive to an employee or contractor who wants to take the next step to independence; someone made redundant or a young person who wants to get into business.”

Robert Toth

WHEEL CHANGE U 3/69 Pendlebury Road Cardiff NSW 2285 Phone: 02 4953 7771

Beauty Products & Services

Snap-on Tools PO Box 6077 Seven Hills NSW 2148 Phone: AUS - 1800 762 766

NZ - 0800 762 766 Email: sota.franchise@snapon.com Website: www.snapontools.com.au Business description: Snap-on Tools Australia & New Zealand is a mobile franchise operation putting high quality tools and equipment into the hands of mechanics, engineers, and other professional tool users across the country.

Snap-on Tools is a subsidiary of Snap-on Incorporated, a leading global innovator, manufacturer of tools, diagnostics and equipment solutions for professional technicians, with an established network of franchise operations across the globe.

After more than 25 years in the Australian market, Snap-on continues to perform, providing robust financial results for its network of over 170 franchisees. Extensive training and ongoing support is provided - no previous mechanical experience required.

Membership: FCA & FANZ Year established: 1920 Number of franchise outlets: Over 170 Investment required: Start-up cost from $50,000 Training & support: Initial training at the International Training Centre in Dallas, USA. with ongoing training and support once on the road.

SPEEDLINER AUSTRALIA 429 Frenchville Road Frenchville QLD 4701 Phone: 07 4961 1290 SUPERFINISH EXPRESS PO Box 85 Redcliffe QLD 4020 Phone: 07 3284 8055 THE CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548 THE TYRE FACTORY 69-71 Lonsdale Street Dandenong VIC 3175 Phone: 03 8710 8973 TINT A CAR 275 Canterbury Road Canterbury VIC 3126 Phone: 03 8809 2700 TOUCH UP GUYS Unit 4, 8-10 Hampton Road Burleigh Heads QLD 4220 Phone: 07 5522 0039 TOWFIX PO Box 1056 Roma QLD 4455 Phone: 0437 829 882 WHAT SCRATCH? Phone: 1300 BUFFED (1300 283 333) ULTRA TUNE Unit 15, 762 Toorak Road Glen Iris VIC 3146 Phone: 03 9815 9200 UTICOLOR Phone: 1800 811 224 VIP CAR CARE Phone: 1300 767 160

ALPHA-H CONCENTRATED SKINCARE PO Box 905 Oxenford QLD 4210 Phone: 07 5529 4866 AUSTRALIAN SKIN CLINICS 87-89 Upton Street Bundall QLD 4217 Phone: 0451 370 060 BODYOLOGY WEIGHT LOSS Suite 411/198 Harbour Esplanade Dockland VIC 3008 Phone: 1300 322227 BRAZILIAN BEAUTY 13/104 Newmarket Road Windsor 4030 QLD Phone: 07 3357 4081 BRAZILIAN BUTTERFLY AUSTRALIA 5/23 Kelletts Road Rowville VIC 3178 Phone: 03 9756 5700

HAIR 4 BRIDES PO Box 5909 Maroochydore QLD 4558 Phone: 1300 427 433 JC UNIQUE BEAUTY AND LASER CLINIC 295 Springfield Road Nunawading VIC Phone: 03 9894 0388 JEUNESSE GLOBAL Phone: 1800 104 833 JUST LASHES PO Box 592 Warners Bay NSW 2282 Phone: 1300 790 898 LASER CLINICS AUSTRALIA Level 2, Unit 21 39 Herbert Street St Leonards NSW 2065 Phone: 0402 171399 MADAM GLAMOUR PO Box 930 Coolum Beach QLD 4573 Phone: 07 5351 1360 NAILSNOW.COM.AU Castletown Shopping Mall Cnr Woolcock St & King Road Hyde Park QLD 4812 Phone: 07 4721 1966 NIRVANA BEAUTY Phone: 0413 564565 ONE FOR MEN 17 McKillop Street Melbourne VIC 3000 Phone: 03 9642 3860

Ella Baché 2-4 Lambs Road, Artarmon NSW 2064 Contact: Franchise Department Phone: 1800 789 234 Email: franchiseadmin@ellabache.com.au Website: www.ellabachefranchise.com.au Business description: Now in our third generation of family ownership, Ella Baché boasts the country’s largest beauty franchise network with our products and services available in over 150 doors nationwide.

As a proven franchise model, we invite you to experience the success of an established, market leading skincare brand that is constantly evolving through product research, advanced techniques and commitment to education.

Membership: FCA Year established: 1954, began franchising 2002 Number of franchise outlets: 82 Investment required: $150k – $350k Training & support: Initial onboarding and training as well as ongoing expert training, business and marketing support.

Locations available: Please contact.

ENDOTA SPA 475 Moorooduc Highway Moorooduc VIC 3933 Phone 03 5971 8700

RESTORED BEAUTY GETAWAYS Suite 1/2 Braid Street Perth WA 6000 Phone: 1300 4RBG (472 428) RESULTS 9 LASER CLINIC 97 Macquarie Street Parramatta NSW 2150 Phone: 1300 722 432 SKIN NATURELLE 22 Abelia Street Alexandra Hills QLD 4161 Phone: 07 3824 6406 TECHNO TAN Unit 1, 41 Biscayne Way Jandakot WA 6164 Tel: 08 9412 3000 THE NATURAL WAY Suite 7 Lawrence Plaza 9-11 Lawrence Drive Nerang QLD 4211 Phone: 1800 633 433 UNIQUE LASER Suite 4, Level 10 221 Queen Street Melbourne vic 3000 Phone: 0439 094 068 ZUBIAS THREADING Unit 2 15 Coolidie Como WA 6152 Phone: 1300 814 041

HAIRFREE Phone: 0433 539 448

“Becoming your own boss while also being able to draw upon the resources and reputation of an established brand sounds to many people like the ideal business dream.”

HOLISTIC GROUP Phone: 07 3229 5820

Dominique Lamb

ESSENTIAL BEAUTY 4/550 Churchill Road Kilburn SA 5084 Phone 0404 088 946 GET THREADED PO Box 1313 Buddina QLD 4575 Phone: 0413 004 127

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AU S T R A LI A N f ra nchise lis ting s Building Products & Services 1800PAINTER Phone: 1800 724 683 4 SEASONS GUTTER PROTECTION Unit 23, 63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523 ADENBROOK HOMES 206 Logan Road Woolloongabba QLD 4102 Phone: 07 3028 9500 ADVANCED NATIONAL SERVICES PO Box 1572 Eagle Farm QLD 4009 Phone: 1300 712 978 AUSSIE SKIP BAGS 83 Enterprise Street Kunda Park QLD 4556 Phone: 1300 586 548

DIAL-A-DIGGER 128b Tolley Road St Agnes SA 5097 Phone: 1300 234 443 DIXON HOMES 1821 Ipswich Road Brisbane QLD 4106 Phone: 1300 10 10 10 DREAM DOORS 26A Alfred Street Milsons Point NSW 2061 Phone: 1800 373 263 EMAC CONSTRUCTIONS 1 Expo Court Mount Waverley VIC 3149 Phone: 03 9558 9881 ENERGIS 17 McClure Road Kensington Melbourne VIC Phone: 1300 782 217

JIM’S PERGOLAS Phone: 131 546 JIM’S ROOFING Phone: 131 546 JIM’S SHADE SAILS Phone: 131 546 JIM’S SKIP BINS Phone: 131 546 LASER PLUMBING AND ELECTRICAL Suite 8/1020 Doncaster Road Doncaster East VIC 3109 Phone: 03 9842 1488 MEGASEALED BATHROOMS PO Box 195 Matraville NSW 2036 Phone: 1300 658 007 MENDABATH PO Box 3370 Joondalup WA 6027 Phone: 1300 885 865

AUSTRALIAN DIAL-A-DIGGER Phone: 1300 234 443

FAIR DINKUM SHEDS Suite 101, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 07 08 07

AUSTRALIAN HOT WATER 12/23-31 Bowden St Alexandria NSW 2015 Phone: 02 9698 8922

G.J. GARDNER HOMES PO Box 2053 Noosaville QLD 4567 Phone: 07 5440 5440

N-HANCE PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 957 811

AUSTRALIAN PAVING CENTRE Phone: 1800 191 131

GLOBAL SAFE TECHNOLOGIES AUSTRALIA 26 Hassall Street Smithfield NSW 2164 Phone: 1300 668 620

OUTSIDE CONCEPTS Phone: 08 8370 9523

BATHROOM WERX 3 Harrow Street Preston VIC 3072 Phone: 1800 644 171

GOOP GUYS 2/8 Newing Way Caloundra QLD 4551 Phone: 1300 MR GOOP (1300 67 4667)

MISTER PLY&WOOD Phone: 1300138771

PROTECT-A-WINDOW PO Box 359 Paradise Point QLD 4216 Phone: 1300 306 710

GRANITE TRANSFORMATIONS Phone: 1300 306 666

PY FENCING 68 Brunel Road Seaford VIC 3198 Phone: 03 9238 0400

BLUEJET Unit 2, 24 Kingston Drive Helensvale QLD 4212 Phone: 07 5500 0939

GRIP GUARD 435-437 Nepean Highway Frankston VIC 3199 Phone: 1300 304 747

QUICKLOCK PARTITIONS Unit 21, 348 Victoria Road Malaga WA 6090 Phone: 08 9248 9831

BLYGOLD AUSTRALIA 1/26-28 Octal Street Yatala QLD 4207 Phone: 1300 271 115

GROUT PRO Unit 5/2 Kohl Street Upper Coomera QLD Phone: 1800 822 459

RED BUILDING PO Box 6111 Mooloolah QLD 4553 Phone: 07 5494 7117

BOSS BUILDING MAINTENANCE Suite 4/120 Brisbane Road Mooloolaba QLD 4557 Phone: 1300 843 267

GROUT PERFECT Phone: 1300 002 504

REFRESH RENOVATIONS L15, 60 Station Street East Parramatta NSW 2150 Phone: 1800 336 033

BEAUMONT TILES 225 Marion Road Marleston SA 5033 Phone: 08 8292 4444

BRAMALCO Phone: 13 61 15

HARDWARE2SITE PO Box 1055 Thuringowa Central QLD 4817 Phone: 1300 685 687

CAVALIER HOMES 2/1-15 Lexington Road Underwood QLD 4127 Phone: 1300 2282 5437

HOTONDO HOMES PO Box 354 Moorabbin VIC 3189 Phone: 1800 677 156

ROOF SEAL 43 Grove Avenue Marleston SA 5033 Phone: 1300 367 070

CONCRETE TAXI 16/67 Depot Street Banyo QLD 4014 Phone: 1300 880 955

HOUSPECT FRANCHISING SYSTEMS Phone: 08 8344 2590

SHED BOSS Suite 101, Vue 1 Centennial Drive Campelltown NSW 2560 Phone: 1300 743 326

CORAL HOMES Level 3, 194 Varsity Parade Varsity Lakes QLD 4227 Phone: 07 5585 2555 DAVID REID HOMES 7/3986 Pacific Highway Loganholme, Brisbane QLD 4219 Phone: 1800 09 59 49 DECOGLAZE AUSTRALIA PO Box 194 Toongabbie NSW 2147 Phone: 02 9624 7099 DECKSEAL Po Box 4093 Burwood East VIC 3151 Phone 1 800 332 525

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JIM’S BUILDING INSPECTIONS Phone: 131 546 JIM’S BUILDING MAINTENANCE Phone: 131 546 JIM’S DIGGERS Phone: 131 546 JIM’S FENCING Phone: 131 546 JIM’S FLOORS Phone: 13 1546 JIM’S PAINTING Phone: 131 546 JIM’S PAVING Phone: 131 546

RESIDENTIAL GARAGE DOORS Phone: 1300 202 808

SHEDS N HOMES Phone: 1800 76 47 64 SMITH & SONS RENOVATIONS & EXTENSIONS PO Box 1310 Mooloolaba QLD 4557 Phone: 1300 787 577 STORYBOOK COTTAGES 42 Norman Avenue Frankston South VIC 3199 Phone: 03 9787 5500 SOL HOME IMPROVEMENTS Suite 110, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 765 765 SPANLINE HOME ADDITIONS Phone: 02 6685 8088

STEEL BUILT Unit 5/621 Alderley Street Toowoomba QLD 4350 Phone: 07 4637 2662

BIG PADDLE CO PO Box 3152 Tuggerah NSW 2259 Phone: 02 9634 4552

SUSTAINABLE DIRECTIONS Innovation House, 1 First Avenue Technology Park Mawson Lakes Adelaide SA 5095 Phone: 0430 860 859

CLIX GALORE Phone: 02 9006 1225

TAMAWOOD HOMES 1821 Ipswich Road Rocklea QLD 4106 Phone: 1300 101 010

COPYFAX STATIONERS Carrington House, 61 Carrington Street Adelaide SA 5000 Phone: 0418 820 466

THE CONCRETE CUTTER Phone: 0499 399 355

CORDLESS FILTER MACHINE 546 Boundary Road Archerfield QLD 4108 Phone: 1300 236 236

THE SHED COMPANY PO Box 5350 Gold Coast MC QLD 9726 Phone: 1800 821 033

COST REDUCTION ANALYSTS 301, 48 Atchinson Street St Leonards NSW 2065 Phone 1300 360 647

THERMAWOOD PO Box 1007 South Melbourne VIC 3205 Phone: 0455 555 330

DOCUMENT MANAGEMENT SOLUTIONS Phone: 1300 557 990

TOTALSPAN 74 Platinum Street Crestmead QLD 4132 Phone: 1300 868 257 TQ STONE PRODUCTS Phone: 1300 075 678

EMBROIDME Unit 28, 56 Buffalo Road Gladesville NSW 2111 Phone: 1300 766 995 ESPRESSO VEND AUSTRALIA Phone: 1300 787 950 EXOLVO Phone: 1300 780 023

TRAXX CONSTRUCTION PRODUCTS 4/1 Rocklea Drive Port Melbourne VIC 3207 Phone: 1300 109 108

FASTWAY COURIERS level 9, 491 Kent Street Sydney NSW 2000 Phone: 1300 FASTWAY

UNSCRATCH THE SURFACE 435 Nepean Highway Frankston VIC 3199 Phone: 1300 500 408

FANTASTIC LIGHTING Suite 311, 15 Albert Avenue Broadbeach QLD 4218 Phone: 0412 409 855

VIP LIGHTING Phone: 1300 30 50 99

FRANCHISE INSURANCE PO Box 207 Nunawading VIC 3131 Phone: 1300 123 300

WET-SEAL MANAGEMENT PTY LTD PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 025 081 ZANE SOLAR Phone: 02 9898 8600

GLASS ART AUSTRALIA 13 Davison Road Blakiston SA 5250 Phone: 08 8388 6477

INXPRESS 3/14 Burke Crescent, North Lakes QLD 4509 Phone: 1300 097 857 Fax: 1300 030 066 Email: sales.au@inxpress.com Website: www.inxpress.com.au Business description: InXpress are the global shipping specialists. We provide a best in class, easy to use software platform to help small to medium businesses easily book their domestic and global shipments online whilst providing them with local support.

As an innovator in the freight industry and global partner of leading carriers such as DHL, TNT, Toll, Startrack, and UPS, InXpress continues to grow its Australian footprint.

With 370+ franchises globally, operating in 14 countries and growing, InXpress is looking for motivated individuals with a passion for business and sales to join our thriving network, with low investment and minimal risk.

A global leader with over 20 years of proven success, InXpress provides a proven model to work off. You’ll benefit from an extensive training program, automated, user-friendly system and established carrier partnerships, all fully supported by an experienced operations and customer care team.

Membership: FCA Year established: 2009 Number of franchise outlets: 370+ franchisees globally Initial franchise fee: $64,950 +GST Training & support: All franchisees undergo 2 weeks of intensive business training with ongoing business coaching thereafter Locations available: Nationwide – non territory based.

HR COACH PO Box 2292 Fortitude Valley QLD 4006 Phone: 1300 550 674

JAYMAK - FOOD & BEVERAGE REFRIGERATION 242 Grenfell Street Adelaide SA 5000 Phone: 1300 529 625

AAA UNIFORM CENTRAL 10 High Street Glen Iris VIC 3146 Phone: 1300 30 8220

IBALANCE BUSINESS INSTITUTE 4 Queens Road Mt Pleasant WA 6153 Phone: 1300 422 526

KEY RETURNS 307 Selby Street Osborne Park WA 6017 Phone: 1300 250 162

ACTUATOR SYSTEMS AUSTRALIA 40 Ameila Street Fortitude Valley QLD 4006 Phone: 1300 905 299

ICMI PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711

LEADERSHIP MANAGEMENT AUSTRALIA 1400 Malvern Road Glen Iris VIC 3146 Phone: 03 9822 1301

AWARD BOOKKEEPING COMPANY PO Box 262 Mt Evelyn VIC 3796 Phone: 1300 130 343

IMAGE GROUP Phone: 1800 631 311

M2 COMMANDER Phone: 132 777

INTERCEPT PO Box 363 Williamstown VIC 3016 Phone: 03 9397 4697

MAIL BOXES ETC (MBE) 54 Alexander Street Crows Nest NSW 2065 Phone: 1800 556 245

Business Services

BARTERCARD AUSTRALIA PO Box 582 Southport BC QLD 4215 Phone: 1300 227 837 BBX PO Box 733 Gordon NSW 2072 Phone: 1300 937 229 BCI BUSINESS BROKERS Shop 3, 1 Alexander Street Crows Nest NSW 2065 Phone: 02 9439 3399 BUSINESS COST MANAGEMENT Phone: 1300 360 647

“Like so much else in business, times have changed, and the kind of people you select to be your business partners need to reflect this changing business environment.”

MAIL PLUS 13 Hickson Road Walsh Bay NSW 2000 Phone: 1300 65 65 95 METROPOLITAN SHREDDING SERVICE Phone: 0418 966 067 MIL-TEK WASTE SOLUTIONS 24/820 Princes Highway Springvale VIC 3171 Phone: 1 800 MILTEK (645 835) OFFICEMAX Phone: 136 MAX (136 629)

Brian Keen

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AU S T R A LI A N f ra nchise lis ting s SCAN CONVERSION SERVICES 4 Nelson Street Stepney SA 5069 Phone: 08 8362 3211 SECRETARY.COM.AU Phone: 1300 886 997

PACK & SEND Contact: Luke Martin Phone: +61 2 9822 5622 Email: franchise@packsend.com.au Website: www.packsend.com.au Business description: PACK & SEND is a technology driven retail eCommerce parcel business. We service the high growth parcel, freight and eCommerce fulfilment market.

Our franchise is a Low Investment, High Profit Return business model that is proven scalable to a ‘multi-store’, multi-million sales revenue enterprise.

Do you want to build a business 51/2 days a week servicing one of the world’s fastest growing markets?

Contact us and learn more about our multiaward winning franchise business model.

Membership: FCA Year established: 1993 Number of franchise outlets:106 Initial franchise fee: $75,000 ex GST Investment required: Starting from $100,000 Training & support: 4 week induction training + ongoing training and support Locations available: Various locations & territories available nationally.

POSTNET Suite 8, 283 Little Alfred Street North Sydney NSW 2060 Phone: 1300 977 988 POWERFRONT ONLINE SUCCESS Level 1, 285 Lennox Street Richmond VIC 3121 Phone: 1300 795 520 PRECISION BADGES PO Box 1025 Chatswood NSW 2057 Phone: 1300 223 437

SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836 SNAP PRINT DESIGN WEBSITES Ground Floor, Bldg D 12 -24 Talavera Road North Ryde NSW 2113 Phone 1 300 167 032 STRATEGY AND ACTION 433 Logan Road Stones Corner QLD 4120 Phone: 1300 774 993 SUNBELT BUSINESS BROKERS North Head Sanctuary Bldg 3, 33 Scenic Drive Manly NSW 2095 Phone: 02 8069 2300 SWITCH BUSINESS Phone: 09 377 7735 SYNERGY BUSINESS CENTRES Level 1, Building 7/11 Lord Street Botany NSW 2019 Phone: 1800 983 843 THEBESTOF PO Box 951 Flagstaff Hill SA 5159 Phone: 08 8358 6112 THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849 THE CEO INSTITUTE Suite 1, Level 1 1632-1638 High Street Glen Iris VIC 3146 Phone: 03 9885 5122 THE CONTACT GROUP 77 Pacific Highway North Sydney NSW 2060 Phone: 1300 654 905 THEXTON ARMSTRONG Phone: 0411 517 770

RECRUITMENT VISION Phone: 1300 782 585

VMBIZ PO Box 3441 Robina Town Centre Robina QLD 4230 Phone: 0414 520 000 XPRESSO DELIGHT PYT LTD 5023 Emerald Island Drive Carrara, QLD 4211 Phone: 0414 669 101

IWG Levels 20 Tower 2 Darling Park, Sydney NSW 2000 Email: franchise.AU@iwgplc.com Website: franchise.iwgplc.com/ Business description: IWG is the world’s number one provider of flexible workspace, connecting millions of like-minded professionals and enabling them to be more productive. Our customers include some of the world’s most successful entrepreneurs and individuals, and 90% of Fortune 500 companies partner with us. We are able to provide solutions to match every kind of business, work style and price point through our portfolio of workspace brands – Regus, spaces, HQ and Signature by Regus.

Year established: 1989

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YELLOW EXPRESS 57 Victoria Road Rozelle NSW 2039 Phone: 1300 935 569

“I am hopeful that after some 18 inquiries into franchising over the past 30 years, this round of reforms will have a positive and lasting impact on Australian franchising.”

Robin La Pere

Children’s Products & Services ABC NURSERY HIRE Phone: 0431 209 883 ANIMALS ON THE MOVE 76 Collie Road Gembrook VIC 3783 Phone: 1300 760 354 AUSTRALIAN BABY HANDS PO Box 1464 Noosaville BC QLD 4566 Phone: 02 8230 1513 BEGIN BRIGHT 20/8 Corporation Circuit Tweed Heads NSW 2486 Phone: 1300 234 462 EXPLORE & DEVELOP Phone: 02 9451 0489 FLIP OUT – TRAMPOLINE ARENA Suite 9/308 High Street Penrith NSW 2750 FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 GECKO SPORTS Phone: 0417 159 807 or 1300 432 565 GRASSHOPPER SOCCER Phone: 1300 856 911 GYMBAREE PO Box 870 Toowong QLD 4066 Phone: 07 3878 2468 GYMBAROO Cotham PO Box 3095 Kew VIC 3101 Phone: 03 9817 3544 HENNY PENNY HATCHING PO Box 1376 Kenmore QLD 4069 Phone: 0402 853 213 IMPRESSIONABLE KIDS Shop 43, 5 Faculty Close Smithfield QLD 4878 Phone: 07 4055 6946 INKY FEET Phone: 0418 911 037 JUMBO INFLATABLES Phone: 02 9668 8448 JUMPING J-JAYS CASTLES & SLIDES 10/477 Tufnell Road Banyo QLD 4014 Phone: 1300 227 853 JUMP! SWIM SCHOOLS Phone: 07 5646 5578 KINDY DANCE TIME PO Box 265 Darlington WA 6070 Phone: 1300 922 892 LISTEN TO READ 6/5-7 Shaban Street Albion Park Rail NSW 2527 Phone: 1300 473 234 LITTLE KICKERS PO Box 947 Slacks Creek QLD 4127 Phone: 07 3388 1107 LOLLIPOP’S PLAYLAND & CAFÉ Phone: 03 9579 7493 MAGGIE MOO MUSIC info@maggiemoomusic.com.au.

MINDCHAMPS Phone: 02 9310 4077

MINI MAESTROS 21 Bridge Street Bulleen VIC 3105 Phone: 03 9850 5566

CHEM-DRY Unit 3, 30 Park Road Mulgrave NSW 2756 Phone: 1800 243 637

MINI PARTY PEOPLE 18 Hewitt Street Cheltenham VIC 3192 Phone: 1300 006 464

CLEAN GREEN STRATA 8/41-43 Higginbotham Road Gladesville NSW 2111 Phone: 1300 661 182

MINIMEE – BABIES AND KIDS 123 Willoughby Road Crows Nest NSW 2065 Phone: 02 9436 3436

CLEANTASTIC 32A/41-49 Norcal Road Nunawading VIC 3131 Phone: 03 9872 6933

PLASTER FUN HOUSE Phone: 03 5333 2977

COVERALL CLEANING CONCEPTS Suite 4, 861 Doncaster Road Doncaster VIC 3109 Phone: 1800 676 068

PRECIOUS CARGO 79-83 Stephen Terrace St Peters SA 5069 Phone: 08 8363 5669

CREEPY CRAWLEY PEST CONTROL Phone: 1800 814 199

READY STEADY GO KIDS Phone: 1300 766 892

DRYMASTER CARPET CLEANING Phone: 1300 662 188

SHERPA SKIDS 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4886

DUPLEX CLEANING MACHINES 8/177-181 Beavers Road Northcote VIC 3070 Phone: 1800 622 770

SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557

ECOKLEENSOLAR 32 Glastonbury Drive Mudgeeraba QLD 4213 Phone: 1 300 787 061

SOCCAJOEYS PO Box 4119 Kogarah Bay NSW 2217 Phone: 1300 781 735

ECOMIST AUSTRALIA 4/28 Barcoo Street Chatswood NSW 2067 Phone: 02 9417 2211

SOCCER TIME KIDS 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 476 223 SPLASH SWIM SCHOOL Phone: 1800 775 274 SPORTS STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 SWEET DREAMS AND GOODNIGHT Head Office - Perth WA Phone: 0402 463 812 TABATINGA PO Box 2318 Burleigh BC QLD 4220 Phone: 07 5587 9035 TWINKLE TOE BABY HAND & FEET SCULPTURES Phone: 1300 78 11 55

Cleaning Services 1300 4 WASTE Phone: 07 3341 8855 ACE CLEANING SERVICES 104 St Kilda Road St Kilda VIC 3182 Phone: 1300 505 848 AMAZING CLEAN Phone: 1300 138 150 AMC COMMERCIAL CLEANING 6 Keysborough Close Keysborough VIC 3173 Phone: 03 8769 6000 BEBRITE CLEANING Phone: 1300 131 664 BILLY BROWN CLEANING 21/2 Carmen Drive Carlingford NSW 2118 Phone: 1300 304 540 BIZZI BEEZ RESIDENTIAL CLEANING 2/15-23 Huntingdale Road Burwood VIC 3125 Phone: 1800 646 477

ELECTRODRY 2/16 Mitchell Street Cardiff NSW 2285 Phone: 1300 768 727 EZICLEEN PO Box 4016 Croydon Hills VIC 3136 Phone: 1300 146 136 FAB CLEANING SERVICES Phone: 1300 726 892 FANTASTIC CLEANING 1300 333 247 FROGS HOUSE WASHING Phone: 02 9907 7780 GREEN CLEEN PO Box 1218 Dee Why NSW 2103 Phone: 1300 550 523 GRAHAMS HOME CLEANING CARE 25 Sewell Road Tanah Merah QLD 4128 Phone: 1300 134 035 HOUSEMAIDS FRANCHISES Phone: 07 38077266 HOUSEPROUD CLEANING Suite 220/20 Dale Street Brookvale NSW 2100 Phone: 1300 880 198 HYDROKLEEN PO Box 195 Labrador QLD 4215 Phone: 07 5597 7749 JAMES’ HOME SERVICES Unit 5/101 Brisbane Road Mooloolaba QLD 4557 Phone: 1800 152 637 JAN-PRO CLEANING SYSTEMS Suite 107, 12 Cato Street Hawthorn East VIC 3123 Phone: 1300 JAN PRO JANI-KING AUSTRALASIA Suite 21, 13 Princeton Street Kenmore QLD 4069 Phone: 07 3878 5677

JIM’S BIN CLEANING Phone: 131 546 JIM’S BLIND CLEANING Phone: 131 546 JIM’S CARPET CLEANING Phone: 131 546 JIM’S CLEANING Phone: 131 546 JIM’S PRESSURE CLEANING Phone: 131 546 JIM’S WINDOW CLEANING Phone: 131 546 KANKLEAN 102 Drummond Street Oakleigh VIC 3166 Phone: 1800 212 428 KEEN TO CLEAN GROUP Building 4, Suite 27 195 Wellington Road Clayton VIC 3168 Phone: 1300 737 978 KENKLEEN WINDOW CLEANING PO Box 352 Balwyn VIC 3103 Phone: 1800 811 051 KLEENIT Unit 1, 524 Abernethy Road Kewdale WA 6105 Phone: 1800 255 336 MR WOW 366 Rosewood-Laidley Road Rosewood QLD 4340 Phone: 07 5464 1130 OVENCLEAN PO Box 296 Two Rocks WA 6037 Phone: 0409 202 592 OVEN FAIRY 79 Edinburgh Road Castlecrag NSW 2068 Phone: 02 9967 8733 OVENU 3 Wisley Court Canning Vale WA 6155 Phone: 1300 683 681 OZ BIN CLEANING Phone: 1300 651 165 PARASERVE CLEANING SERVICES 16 Turbo Drive Bayswater North VIC 3153 Phone: 03 9738 0000 RAPPORT CLEANING SERVICES PO Box 656 South Melbourne VIC 3205 Phone: 1300 360 717 REVIVE CARPET DYEING 220 Prices Circuit, Woronora NSW 2232 Phone: 02 9545 3777 STAIN BUSTERS CLEANING SERVICES PO Box 2927 Tuggeranong ACT 2901 Phone: 1300 0 STAINS (78246) STEAMATIC AUSTRALIA 10-11 Walker Street Braeside VIC 3195 Phone: 03 9587 6333 SUPER CLEAN 72 Parramatta Road Granville NSW 2142 Phone: 1300 002 323 THE GRAFFITI EATERS Phone: 1300 305 307

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AU S T R A LI A N f ra nchise lis ting s THE LEATHER & VINYL DOCTOR PO Box 4480, Robina Town Centre Gold Coast QLD 4230 Phone: 1300 453 284 URBAN CLEAN Phone: 1300 787 745 YOUR CLEANER 50 Tracey Street Werribee VIC 3030 Phone: 1300 734 534

Clothing Alterations & Drycleaning ALTER IT Level 1, 92 Union Street Armadale VIC 3142 Phone: 0418 352 753

Distribution & Storage AIV DEVELOPMENTS Phone: 07 3823 8734 AUSSIE FARMERS DIRECT Tel: 1300 645 562 BOOKS AND GIFTS DIRECT Suite 2, Level 10, 8 West Street North Sydney NSW 2060 Phone: 02 9899 9655 COFFEE MACHINE EXPRESS 15/20 Narabang Way Belrose NSW 2085 Phone: 1300 795 282 COURIERS PLEASE Phone: 1300 36 1000

DAISY H2O DRY CLEANING 130 Rouse Street Port Melbourne VIC 3207 Phone: 03 9646 0282

MBT FOOTWEAR PO Box 5002 Hughesdale VIC 3166 Phone: 02 9972 9988

FINEST ALTERATIONS Suite G10, 566 St Kilda Road Melb VIC 3004 Phone: 0424 600 179

PURATAP 14 -16 Stepney Street Stepney SA 5069 Phone: 133 502

IRON ON TIME, THE IRON MAN Phone: 02 9637 8844

STACKS OF SNACKS PO Box 1418 Buddina QLD 4575 Phone: 07 5444 8916

KARL CHEHADE DRY CLEANING 410 Unley Road Unley Park SA 5061 Phone: 08 8172 1277 LOOKSMART ALTERATIONS Lvl 3, 73-75 Dunmore Street Wenthworthville NSW 2145 Phone: 02 9637 8222

Computer Products & Services AUSTRALIA WIDE IT 229 Maroondah Highway Ringwood VIC 3134 Phone: 1800 350 509

STORAGE KING Phone: 02 9460 6660 TASTY TRUCKS 15 Kevin Avenue Ferntree Gully VIC Phone: 1300 827 898 YARRA VALLEY FARMS 10 Thomas Street Yarraville VIC 2013 Phone: 1300 73 44 33

Educational & Training Systems

HELEN O’GRADY CHILDREN’S DRAMA ACADEMY PO Box 697 Gosford NSW 2250 Phone: 1300 OGRADY HEY DEE HO MUSIC Shop 2, No 1 Heversham Drive Seaford VIC 3198 Phone: 03 9786 3104 I CAN READ Shop X5 Dale Street Warringah Mall Brookvale NSW 2100 Phone: 02 9938 2303 KIDS KORNER PO Box 3333 Wetherill Park NSW 2164 Phone: 1300 909 901 KIP MCGRATH EDUCATION CENTRES PO Box 480 Newcastle NSW 2300 Phone: 0428 070 979 LCL FUN LANGUAGES PO Box 690 Freshwater NSW 2096 Phone: 1300 707 288 LITERACY CIRCLE Shop 17, Tramore Place Killarney Heights NSW 2087 Phone: 1300 364 271 LYNN’S LEARNING 24 Norwegian Way Narre Warren South VIC 3805 Phone: 03 8794 8809 MARS VENUS COACHING PO Box 119 Mt Macedon VIC 3441 Phone: 03 5426 3246 NUMBERWORKS’NWORDS AUSTRALIA Phone: 1300 386 266 READ AND EXCEED 2 Flagstaff Street Engadine NSW 2233 Phone: 1300 473 234

COMPUTER TROUBLESHOOTERS 41 Tunks Street Northbridge NSW 2063 Phone: 1300 282 878

ACTION COACH Level 2, Building B.12, Julius Avenue North Ryde NSW 2113 Phone: 02 9111 5037

RED DAY COACHING Locked Bag 5010 Caloundra DC QLD 4551 Phone: 07 5413 9293

CREATIVE COMPUTING Phone: 02 9954 9111

BRIAN TRACY INTERNATIONAL 142 North Melbourne Street North Adelaide SA 5006 Phone: 1800 634 227

SHAPLAND SWIM SCHOOLS PO Box 368 Paddington QLD 4064 Phone: 1300 TO SWIM (1300 86 7946)

CRESTCOM MANAGEMENT TRAINING Phone: 1 888 CRESTCOM

TARGET TRAINING PO Box 765 Turramurra NSW 2074 Phone: 1300 736 005

DR BOOM 103 – 108 Queen Street North Strathfield NSW 2137 Phone: 0408 444 734 DR PC 3/277-281 Sir Donald Bradman Drive Cowandilla SA 5033 Phone: 1300 855 911

EUREKA MULTIMEDIA PO Box 473 Toongabbie NSW 2146 Phone: 02 9838 7575

GEE WHIZZ COMPUTERS Phone: 02 4961 1900

EWORKS 85 Cremorne Street Cremorne VIC 3121 Phone: 03 9661 8700

GEEKS ON CALL Phone: 1300 652 519 GLOBAL GOSSIP Phone: 02 9263 0400 JIM’S COMPUTER SERVICES Phone: 131 546

FOCALPOINT COACHING 30 Walter Street North Adelaide SA 5006 Phone: 08 8267 2144

SACKO TECHNOLOGY Phone: 1300 857 871

FRUITION TUITION PO Box 517 Clayfield QLD Phone: 1300 TUITION (884 846)

SUPERGEEK.COM.AU Unit 3, 14 Randall Street Slacks Creek QLD 4127 Phone: 134 335

G4 GUITAR SCHOOLS 35 Woodward Avenue Strathfield NSW 2135 Phone: 0448 231 695

THE COMPUTER MARKET Unit 3, 783 Kingsford Smith Drive Eagle Farm QLD 4009 Phone: 07 3256 2511 74 | 20 2 0 FR AN CHISE DIR ECTORY

THE REAL LEARNING EXPERIENCE PO Box 270 Kingston TAS 7051 Phone 03 6229 8302 TRENT DRIVING SCHOOL 201/32 Delhi Road North Ryde NSW 2113 Phone: 02 8748 4500 TUTOR DOCTOR AUSTRALIA 20A Voyager Court South Toronto ON M9W 5M7 Phone: AUS 1800 776 238 WENDY’S MUSIC 7 Miriam Street Rosanna VIC 3084 Phone: 0418 394 556 WORLD OF MATHS PO Box 29 Arundel QLD 4214 Phone: 1800 634 218

Electrical Safety Testing

Appliance Tagging Services Pty Ltd 80 Patterson Road Bentleigh VIC 3204 Contact: Steve Wren Phone: 1300 287 669 Fax: 1300 795 287 Email: steve@ats.com.au Website: appliancetaggingservices.com.au Business description: FCA Emerging Franchisor of the Year 2011 FCA National Franchisee of the Year 2013 (less than 2 staff) ATS are Australia-wide specialists in Electrical Safety Testing in accordance with AS/NZS 3760:2010.

ATS has experienced enormous growth with franchises in all States & Territories. No prior experience is required, just a passion for safety and a commitment to your business.

Offering expert technical, business and sales support, access to our National client base, comprehensive on and off-site training and minimal franchisee administration, ATS may be just the opportunity for you.

Membership: FCA Year established: 2006 Number of franchise outlets: 57 Initial franchise fee: $39,000 +gst Investment required: $57,000 + gst* *QLD - extra lic. fees

Training & support: 2 weeks initial training plus ongoing training and support Locations available: Territories available across all States and Territories.

JIM’S TEST AND TAG Phone: 131 546 MOBILE TEST ‘n’ CAL 9-11 River Road Dinmore QLD 4302 Phone: 1300 662 119

Employment / Personnel Services

entertainment 9D ACTION CINEMAS PO Box 1333 Double Bay NSW 1360 Phone: 1300 550 132

BAKERS DELIGHT AUS Level 1, 293 Camberwell Road Camberwell Vic Phone: 1300 309 759

BIG FUN GPO Box 1992 Sydney NSW 2001 Phone: 1800 244 386

BANJO’S TASMANIAN BAKERY CAFE GPO Box 491 Hobart TAS 7001 Phone: 03 6210 5000

FLIGHT EXPERIENCE Level 3, Shop 503 Harbourside Shopping Centre Darling Harbour, NSW 2000 Phone: 1800 737 800

BIG DAD’S PIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

GAMES 2 U Phone: 1300 780 562

BONBONS BAKERY 12 / 22-24 Bond Street Mordialloc VIC 3195 Phone: 1300 305 804

LIGHTSOUNDS PO Box 887 Kingsgrove NSW 1480 Phone: 02 9560 0300 PRO DIVE Phone: 1800 820 820 TRUSONIC Phone: 1300 139 913 TIMEZONE AUSTRALIA 2/38 Powers Road Seven Hills NSW 2147 Phone: 08 9303 1909 VINTAGE PHOTOBOOTHS Phone: 0408 122 692 X-GOLF AUSTRALIA 30 Hamilton Street Oakleigh VIC 3166 (03) 9585 8383

Event / Party Products & Services

BRUMBY’S GO! PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 FERGUSON PLARRE BAKEHOUSES 35 Harrick Road Keilor Park VIC 3042 Phone: 03 9336 3200 GARLO’S PIES 8 Garema Circuit Kingsgrove NSW 2208 Phone: 02 9519 5504

BEER IN A BIN Phone: 08 82687123

THE CHEESECAKE SHOP 2 Lisbon Street Villawood NSW 2163 Phone: 02 9723 1011

CIRCLE OF LOVE WEDDINGS Pennant Hills NSW 2120 Phone: 0418 960 937 CUSTOM HOSPITALITY SYSTEMS Phone: 1300 308 603 PARTY PLUS Phone: 1300 366 234

FRONTLINE RECRUITMENT GROUP 11/70 Pitt Street Sydney NSW 2000 Phone: 02 8016 5400

ROCK STAR FOR A DAY Phone: 1800 ROCKSTAR (7625 7827)

WORKFORCE EXTENSIONS Suite 7 115 Hawthorn Road Caulfield VIC 3161 Phone: 1300 664 862

BRUMBY’S BAKERIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

SPANISH DOUGHNUTS 710 Glenferrie Road Hawthorn VIC 3122 Phone: 03 9818 6561

PJK PARTY HIRE 17 Park Royal Drive Branyan QLD 4670 Phone: 1800 425 853

RESUMES FOR RESULTS Level 1 / 55 Pyrmont Bridge Road Pyrmont NSW 2009 Phone: 1800 155 895

BREADTOP 16/71 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9417 4200

A TABLE FOR SIX PO Box 641 Aspley QLD 4034 Phone: 1300 885 311

EQUINE STAFF EMPLOYMENT 6 Elm Street Goulburn NSW 2580 Phone: 0429 859 597

K2 RECRUITMENT Level 27, Australia Square 264 George Street Sydney NSW 2000 Phone: 1300 558 104

Food - Bakeries

S & K CANDY BUFFET BARS 9 Jacques Road Melbourne CBD VIC 3804 Phone: 03 9703 1135 SENOR PAELLA CATERING 115-121 Dulong Road Dulong QLD 4560 Phone 07 5476 2292 WALKERS PARTY HIRE Unit 7/ 707 Forest Drive Peakhurst NSW 2210 Phone: 02 9533 4429

Food – Coffee & Cafés 1582 COFFEE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 AROMA CAFÉ Unit 2 18 Peel Road O’Connor WA 6163 Phone: 08 9337 5177 AROMAS Unit 2, 60 Alexandra Place Murarrie QLD 4172 Phone: 1800 276 627 BB’S CAFÉ PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 CAPPUCCINO XPRESS MOBILE CAFÉ 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388 CHARLIE LOVETT FRANCHISING 2 Stanley Street Peakhurst Sydney NSW 2210 Phone: 02 9534 1134

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AU S T R A LI A N f ra nchise lis ting s CHOCOLATERIA™ SAN CHURRO Suite 1, Level 1, 281 Brunswick Street Fitzroy VIC 3065 Phone: 1300 797 620

CIBO Espresso Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 Fax: 03 9508 4499 Email: ciboinfo@retailzoo.com.au Website: www.cibo.com.au Business description: If you live or have travelled to South Australia recently, you would know the Italian coffee institution that is CIBO Espresso. With its bespoke store fit outs, bright red logo and coffee cups, CIBO roasted its way into South Australia’s coffee and food industry in 2000.

It was identified that authentic Italian espresso bar culture was almost non-existent in Australia and since then, CIBO has been a cornerstone of the South Australian coffee market. With 34 stores in operation, the CIBO network is thriving and the brand has exciting franchise, product development and marketing plans brewing!

Membership: FCA, NRA, ARA Year established: Founded 2000 Number of franchise outlets: 32 Initial franchise fee: $49k (incl. in initial investment) Investment required: $300k-$550k Training & support: 4 weeks across Adelaide & Melbourne Locations available: South Australia only COFFEE CULTURE 6/327 Bong Bong St Bowral NSW 2576 Phone: 02 4862 2400 COFFEE GURU Unit 7 / 3 Box Road Taren Point NSW 2229 Phone: 02 9531 7381 CREMA ESPRESSO 16B Harvest Court Southport QLD 4215 Phone: 07 5532 7727 CXPRESSO PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844 DEGANI CAFÉ PO Box 3277 Newstead QLD 4006 Phone: 0437 831 900 EASYWAY AUSTRALIA Suit 18A, Level 18 No. 2 Park Street City Group Centre NSW 2000 Phone: 02 8339 1031 ESPRESSO TO GO MOBILE CAFE Phone: 1300 853 666 ESSENTIAL BRANDS 32 Hutchinson Street Burleigh QLD 4220 Phone: 1300 324 111 FAST EDDY’S CAFÉ 454 Murray Street Perth WA 6000 Phone: 08 9321 2552

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GELARE 1/1 Hathor Way Bibra Lake WA 6163 Phone: 08 9494 1299

THE CHOCOLATE ROOM Level 36 Gateway 1 Macquarie Place Sydney NSW 2000 Phone: 1300 246 276

GLORIA JEAN’S COFFEES 11 Hoyle Avenue Castle Hill NSW 2154 Phone: 02 9894 2177

THE COFFEE CLUB Level 13, 199 Grey Street South Brisbane QLD 4101 Phone: 07 3010 3000

GUAVA BEAN ESPRESSO BAR 3 Freshwater Place Southbank VIC 3006 Phone: 03 9465 7035

THE COFFEE EMPORIUM Level 1, 51 Phillip Street Parramatta NSW 2150 Phone: 02 9635 1222

HARRY’S CAFÉ DE WHEELS 562 Harris Street Ultimo NSW 2007 Phone: 02 8346 4100

THE DESSERT HOUSE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

HUDSONS COFFEE Level 2, 187 Todd Road Port Melbourne VIC 3207 Phone: 03 8631 7700 JAMAICA BLUE CAFE The Entertainment Quarter 215/122 Lang Road Moore Park NSW 2021 Phone: 02 9302 2200

THE FAST LANE DRIVE-THRU COFFEE Phone: 0418 553 332 THE JOLLY MILLER CAFÉ 20-24 Technology Drive Sunshine West VIC 3020 Phone: 03 9314 5936

JONNEE COFFEE 78 Merola Way Campbellfield VIC 3061 Phone: 1800 566 633 LATTE CARTELLE 5a Hartnett Close Mulgrave VIC 3170 Phone: 1300 783 342 LAVA COFFEE PO Box 442 Dee Why NSW 2099 Phone: 0404 755 759 MICHEL’S PATISSERIE PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 MUFFIN BREAK BAKERY CAFE PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200 MUZZ BUZZ Unit 1, 30 Wheeler Street Belmont WA 6104 Phone: 08 92778666 PALEO CAFÉ PO Box 1933 Cairns QLD 4870 Soul Origin Tenacy B, 90 Euston Road Alexandria NSW 2015 Phone 02 8565 5400 PIE FACE 7 Grand Avenue Camellia NSW 2142 Phone: 02 9898 5888 RAW ENERGY CAFÉ PO Box 1217 Mooloolaba QLD 4557 Phone: 1300 201 202 SOUL ORIGIN Tenacy B, 90 Euston Road Alexandria NSW 2015 Phone 0478 652 884 TASTE OF EUROPE 2/3 Knox Street Double Bay NSW 2028 Phone: 02 9327 2826 THE CHEEKY BEANS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

THEOBROMA LOUNGES, pavilions, BARS 3A Kia Crt Preston VIC 3072 Contact: Ben Phone: 0431 727 004 Email: franchising@theobroma.com.au Website: www.Theobroma.com.au Business description: The earliest record of chocolate was over two thousand years ago in the central American rainforest where the tropics is the ideal climate for the cultivation of the plant from which chocolate is derived, the Cacao Tree, Latin name “Theobroma Cacao” or “Food of the Gods”.

The concept was developed in response to the spiraling demand of high quality chocolate and chocolate beverages with the added enhancement of a full food menu, with some stores even offering a licensed venue.

Our franchise offers: • Innovative and unique concept that includes all of life’s pleasures- chocolate, coffee, food, alcohol and retail.

• Highest quality chocolate products.

• Full training provided.

• Professional support team with a range of skills to assist you.

With new stores opening in countries across the globe, be part of something special.

Membership: FCA, BFA Year established: 2006 Number of franchise outlets: 11 Initial franchise fee: $40,000 Investment required: $150,000 to $420,000 Locations available: Australia, New Zealand, UK & various other countries TWISTED SISTA Phone: 03 8790 2217 UN CAFE BAR Phone: 1300 122 333 VILLA & HUT Phone: 03 9383 2100 XOCOLATI 11 Strathalbyn Street Kew East VIC 3102 Phone: 03 9857 0971

RASHAYS CAFÉ & RESTAURANT Unit 1/9 Ferngrove Place Chesterhill NSW 2162 Phone: 13000 13000 RED ROOSTER 12 Help Street Chatswood NSW 2067 Phone: 08 9240 9777

Xpresso Delight Pty Ltd

FASTA PASTA PTY LTD

5023 Emerald Islands Drive Carrara QLD 5211 Contact: Brian Barnard Phone: 0438 563 885 Email: brian.barnard@xpressodelight.com.au Website: www.xpressodelight.com.au Business description: Xpresso Delight is a simple business concept that virtually anyone can run and operate successfully.

Specifically, we transplant the cafe experience into the workplace. You own a number of fully automatic gourmet espresso coffee systems that provide a coffee experience equal to any café, but are located right in the workplace.

These coffee systems are provided FREE to businesses who want our unique 5 Star Concierge Coffee Service.

Our clients tell us they love our 5 Star personalised service which includes a forever warranty on our machines because they never have to pay for repairs or replacements. They love that we do not charge upfront costs such as leasing or rental fees but most of all they just love our coffee. Workers can finally enjoy the convenience of fantastic tasting coffee anytime they want. No long walks to the café any more.

Membership: FCA and FANZ Year established: 2003 Number of franchise outlets: 70+ Initial franchise fee: $20,000 Investment required: from $49,500 Training & support: $6000 Locations available: Throughout NZ and Australia.

Level 1, 137 The Parade (Entry Via Edward St) Norwood SA 5067 Phone: 08 8304 8600 Fax: 08 8332 8389 Email: franchise@fastapasta.com.au Website: www.fastapasta.com.au Business description: With our authentic Italian background and a 35 year success story, Fasta Pasta is now Australia’s largest, independently owned group of ‘fresh pasta’ Italian restaurants. An innovative ever-evolving menu, with healthy options and a commitment to outstanding service, have all contributed to Fasta Pasta being voted Roy Morgan’s ‘Quick Service Restaurant of the Year’ in 2018. Loved for our affordable, fresh, family meals in relaxed, fully licensed surroundings, this is a great opportunity to be part of our award winning national organisation Membership: Franchise Council of Australia Year established: 1990 Number of franchise outlets: 20 Initial franchise fee: $50,000 + GST Investment required: $500,000 - $700,000 Training & support: 12 weeks training in one of our company stores Locations available: Nationally.

YOU CAN BAKE IT Phone: 08 9331 8931 ZARRAFFA’S COFFEE 124 Distillery Road Eagleby QLD 4207 Phone: 07 5500 0800

Food – Restaurants & Dining Rooms BEACH HOUSE BAR & GRILL PO Box 6128 Upper Mt Gravatt QLD 4122 Phone: 07 3420 0711 BROTZEIT INTERNATIONAL 564 Pagoda Street Singapore 059215 Phone: 0411 265 441 BURRITO BAR Rosalie Village 2/11 Nash Street Rosalie QLD 4064 Phone: 07 3367 0256 CHICKEN TREAT 71 Walters Drive Osborne Park WA 6017 Phone: 08 9240 9777 COCO CUBANO Phone: 02 9816 4777 DOME COFFEES AUSTRALIA 219-221 Railway Parade Marylands WA 6051 Phone: 08 9386 3099

FRUIZBERRY Phone: 08 8294 0949 GRILL’D – HEALTHY BURGERS Level 2, 4-10 Amsterdam Street Richmond VIC 3121 Phone: 03 9426 1200 HELLO HARRY 12-20 Ocean Street Maroochydore QLD 4558 Phone: 07 5443 6615 HOG’S AUSTRALIA Level 1, 152 Shore Street, Cleveland QLD 4613 Phone 0434 111985 LA PORCHETTA 192 Mahoneys Road Thomastown VIC 3074 Phone 03 9460 6700 MAD MEX FRESH MEX GRILL Level 1 117 Clarence Street Sydney NSW 2000 02 8115 9550 NANDO’S AUSTRALIA 40 Mollison Street Abbotsford VIC 3067 Phone: 03 9385 0777 NENE CHICKEN AUSTRALIA 120 turner Street Port Melbourne VIC 3207 Phone: +61 3 8526 4488 OPORTO 12 Help Street Chatswood NSW 2067 Phone: 02 8905 8400 OUTBACK JACKS BAR & GRILL Suite 31104, SPC 3, 9 Lawson Street Southport QLD 4215 Phone: 07 5532 7071 PANAROTTI’S Unit 4 / 37-47 Borec Road Penrith NSW 2750 Phone: 02 4732 5399

ROLLD Rear of First Floor, 376 Glenhuntly Road Elsternwick VIC 3185 Phone: 03 9532 9810 SABATINI’S Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 SHINGLE INN CAFES Suite 4, 23 Breene Place Morningside QLD 4170 Phone: 0431 649 450 STEVE COSTI’S FAMOUS FISH 3/346 Main Street Mornington VIC 3931 Phone: 03 5976 8614 TACO BILL MEXICAN RESTAURANTS 375 Clarendon Street South Melbourne VIC Phone: 03 9690 2077 THAILANDER 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484 THEOBROMA 3A Kia Court Preston, VIC 3072 Phone 03 9480 1030 THE MELTING POT 8810 Twin Lakes Boulevard Tampa FL USA 33614 Phone: 1-800-783-0867 (Ext 152) THE SPORTING GLOBE 201/127 Market Street South Melbourne VIC 3205 Phone: 03 9645 4798 TOSCANIS CAFÉ BAR AND RESTAURANT PO Box 2067 Mansfield QLD 4122 Phone: 07 3349 2042 ZAMBRERO Level 2, 80 Wentworth Avenue Surrey Hills NSW 2010 Phone: 02 9252 9673

“In this fast-changing world, all businesses must evolve in order to survive and thrive.

Franchising is no exception.

Taskforce proposals that no changes should be made to franchise manuals ignore this and put franchises and their franchisees at risk of becoming dinosaurs.”

Robin La Pere

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AU S T R A LI A N f ra nchise lis ting s Food – Retail BASKIN ROBBINS ICE CREAM PO Box 3131 Pinkenba QLD 4008 Phone: 07 3860 6716 BEARD PAPA 58 Gladesville Road Hunters Hill NSW 2110 Phone: 02 9817 7592 BEN & JERRY’S 219 North Rocks Road North Rocks NSW 2151 Phone: 1800 010 811

FOODCO GROUP PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200

SKEWERZ KEBABZ 5 Henry Street Loganholme QLD 4129 Phone: 07 3175 0637

FRITZ GELATO PO Box 656 Toorak VIC 3142 Phone: 03 9826 6114

SMOOTHIE FACTORY L54, 111 Eagle Street Brisbane QLD 4000 Phone: 1300 880 382

GELATINO Unit 2/48B Resource Way Malaga WA 6090 Phone: 08 9248 7999

SPAR AUSTRALIA Locked Bag 30 Acacia Ridge QLD 4110 Phone: 07 3715 3000

GELATISSIMO PO Box 6646 Silverwater NSW 2128 Phone: 02 8845 0100

THE SOURCE BULK FOODS PO Box 890 Mullumbimby NSW 2482

GOLDEN NUTS FRANCHISING 61A Athens Road Onehunga Auckland NZ Phone: +64 21 126 3059 INDIA AT HOME Unit 2/96-100 Rodeo Drive Dandenong VIC 3175 Phone: 03 9792 3839

Boost Juice Pty Ltd Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 Fax: 03 9508 4499 Email: boostinfo@retailzoo.com.au Website: www.boostjuice.com.au Business description: Boost Juice is an Australian franchise success story. Founded by adventurer and Australian entrepreneur, Janine Allis, the brand has taken its winning combination of healthy fresh fruit, blended and squeezed into delicious smoothies and juices to open over 521 stores in 15 countries. Boost believe that there is still room for growth and innovation and are looking to expand its fruitprint with exciting new business opportunities available Australia-wide.

Membership: FCA, IFA, NrA, ArA Year established: 2000 Number of franchise outlets: Australia 323 Intrnational 245 across 17 regions Initial franchise fee: $41k (incl. in initial investment) Investment required: $280k - $450k + GST Training & support: 3 weeks in Melbourne Locations available: Australia-wide.

BRODIES MEALMAKERS 28 Curzon Street Tennyson Brisbane QLD 4105 Phone: 07 3392 7133 BUCKING BULL 5 Henry Street Loganholme QLD 4129 Phone: 07 3423 0555 COLD ROCK ICE CREAMERY Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 CHOCOLATE GRAPHICS Phone: 07 5528 1400 CRAVE ICE CREAMERY Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 DONUT KING PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 FLANNERYS NATURAL GROCERS Unit 2/38 Eastern Service Road Stapylton QLD 4207 Phone: 07 3054 4395

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ISLAND WAY SORBET PO Box 2058 Kingscliff NSW 2487 Phone: 02 6674 8461 KICK! JUICE BARS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 LAS OLAS 10 Pearl Street Torquay VIC Phone: 03 5264 8877 LENARD’S CHICKEN PO Box 5630 West End QLD 4101 Phone: 1800 068 111 LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552 MRS FIELDS BAKERY CAFÉ Unit 11 / 7-15 Gundah Road Mt Kuring gai NSW 2080 Phone: 02 9472 8555 NEW ZEALAND NATURAL Level 3 / 8 West Street North Sydney NSW 2060 Phone: 1300 051 494 NIGHTOWL CONVENIENCE 1/184 Main Street Kangaroo Point QLD 4169 Phone: 0475 980 219 NO FILTER COFFEE 74 Silverglade Drive Elanora QLD 4221 Phone: 0404 712 278 NUTSHACK Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 PRIMAL PANTRY 5 Henry Street Loganholme QLD 4129 Phone: 07 3252 5960 ROYAL COPENHAGEN ICE CREAM CONE CO. PO Box 382 Mona Vale NSW 2103 Phone: 02 9997 2296 SALSAS MEX FRESCAS! level 1, tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409

TOKYO SUSHI KITCHEN Phone: 0447 091 334 TRAMPOLINE GELATO Level 9, 616 St Kilda Road Melbourne VIC 3004 Ph: 1300 003 326 TUTTI FRUTTI PO Box 308 South Perth WA 6951 Phone: 08 6181 3584 WASABI WARRIORS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 WRAY ORGANICS PO Box 1277 Coolangatta QLD 4225 Phone: 07 5536 7291 YARRA VALLEY FARMS 10 Thomas Street Yarraville VIC 3013 Phone: 1300 734 433

Food – Take Away A LA TURKO 3/7 Birmingham Avenue Villawood NSW 2163 Phone: 02 9723 0300 ALI BABA 29 Williamson Road Ingleburn NSW 2565 Phone: 02 9829 8600 BING BOY 308-320 (Shop 8) Grange Road Kidman Park SA 5025 Phone: 08 8356 4749 BK’S TAKEAWAY “95 Princes Hwy, Trafalgar VIC 3824” (03) 5633 2131 BUBBAS PIZZA PASTA & MORE 284 Bridge Road Richmond VIC 3121 Phone: 03 9427 7874 BURGER EDGE PO Box 272 Altona VIC 3018 Phone: 0459 220 141 BURGER URGE FRANCHISING Level 1 4/15 Lamington Street New Farm QLD 4005 Phone: 0438 791 984 CHARCOAL CHICKEN EXPRESS Cnr Alexander Drive & Grand Promenade Dianella Stirling Perth WA Phone: 08 9276 9122 CHICKEN EXPRESS SYSTEM PO Box 912 Fairfield NSW 2165 Phone: 0415 500 500

COAST TO COAST THE GOLDEN ROAST PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700

LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552

COOLABAH TREE CAFÉ PO Box 226 Arundel QLD 4214 Phone: 07 5573 0255

MAD MEX FRESH MEX GRILL Q537 Queen Victoria Building Sydney NSW 1230 Phone: 02 8115 9550

COUNTRY CHICKEN 2190 Gold Coast Highway Miami QLD 4220 Phone: 07 5628 7032

MARIES PIZZA U 8 2527 Gold Coast Highway Mermaid Beach QLD Phone: 1300 4627 437

CROISSANT EXPRESS PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844

MCDONALD’S AUSTRALIA 21-29 Central Avenue Thornleigh NSW 2120 Phone: 02 9875 6666

CRUST GOURMET PIZZA BAR PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242

MOEVENPICK ICE CREAM 254-294 Wellington Road Mulgrave VIC 3170 Phone: 1800 633 200

DOMINO’S PIZZA Level 5 KSD1, 485 Kingsford Smith Drive Hamilton QLD 4007 Phone: 1300 131 888

NEW YORK SLICE PIZZA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

EAGLE BOYS DIAL-A-PIZZA Level 1, 493 Ipswich Road Annerley QLD 4103 Phone: 07 3373 1000 FANCY FILLINGS Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400 FIVE DOGS 290 Brunswick Street Fortitude Valley QLD 4006 Phone: 0432 455 444 FITCHIPS PO Box 218 Subiaco Perth WA 6904 Phone: 08 9444 5100 GFC CAFÉ Unit 1/61 Link Crescent Coolum Beach QLD 4573 Phone: 07 5495 3157 GOLDEN ROAST (THE) PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700 GOLDEN FRIED CHICKEN Phone: 1800 802 662 GO SUSHI PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 HEALTHY HABITS Level 6, 428 George Street Sydney NSW 2000 Phone: 1300 003 326 HOMBRE MEXICAN CANTINA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 HUNGRY JACK’S Level 1, 15-19 Swanston Street Melbourne VIC 3000 Phone: 03 9831 7100 JESTERS Phone: 1800 221 250 KFC 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3000 LIV-EAT Level 3, 118 Liverpool Street Hobart TAS 7000

NOODLE BOX Suite 13a 661-663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200 OCEAN MASTER INTERNATIONAL PO Box 5327 Marrickville NSW 1475 Phone: 02 8004 2998 OGALO PORTUGESE STYLE CHICKEN 18/2-8 Campbell Street Artarmon NSW 2064 Phone: 02 9438 1711 OLIVER’S REAL FOOD PO Box 3678 Tuggerah NSW 2259 Phone: 0434 390758 PASTAGOGO 259 Anley Road Malvern Park SA 5061 Phone: 0402 211 599 PIZZA CAPERS PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242 PIZZA HUT Level 2, 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3023 PIZZA TEMPTATIONS Shop 2/1 Brygon Creek Drive Upper Coomera, Gold Coast QLD Phone: 1300 22 33 17 PURE+NATURAL Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400 PRETZEL WORLD Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 RED ROCK NOODLE BAR PO Box 1463 Capalaba QLD 4179 Phone: 1300 473 376 RICE WORKSHOP 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484 SALSAS MEX FRESCAS! Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd Chadstone VIC 3148 Phone: 03 9508 4409

SANDWICH CHEFS Phone: 03 9856 4400 SARPINO’S PIZZERIA Phone: +65 6276 0364 SCHNITZ FRANCHISING Level 2, 3 River Street South Yarra VIC 3141 Phone: 1300 729 900 SPUDBAR 197A Waverley Road Malvern East VIC 3145 Phone: 03 9571 0600 STAX SUBS & COFFEE Phone: 08 8272 8488 STIR CRAZY PO Box 1776 Rozelle NSW 2039 Phone: 0413 136 271 SUBWAY® RESTAURANTS PO Box 313 Fortitude Valley QLD 4006 Phone: 1800 630 355 SUMOSALAD Suite 2, Level 3, 104 Commonwealth Street Surry Hills NSW 2010 Phone: 02 7200 4300 SUNSHINE KEBABS Office 12, 3245 Logan Road Underwood QLD 4119 Phone: 07 3219 8699 TASTY THAI 109 / 260 Collins Street Melbourne VIC 3000 Phone: 03 9654 9899 THE POULTRY PLACE Phone: 1300 558 278 THE SMOOTHIE FACTORY PO Box 794 Sunny Bank QLD 4109 Phone: 1300 880 382 URBAN BURGER PO Box 91 Oxenford QLD 4210 Phone: 07 5580 1608 WOKINABOX 13A / 663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200 XQUISITO PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 765 081 YOGURTLAND AUSTRALIA 50 Hunter Street Newcastle NSW 2300 Phone: 1300 709 709

“It is quite easy to talk about the perfect site, but my view is before you even open that discussion, you need to understand the areas under offer and select an area suitable to what you plan to sell, rather than a great site in a mismatched area.”

Peter Buckingham

2 0 2 0 F R A NCHIS E DIRECTORY | 79

AU S T R A LI A N f ra nchise lis ting s green business

Health & Fitness

Just Cuts SUPERGREEN SOLUTIONS AND FRANCHISING 161 Ingham Road, West End, Qld 4810 Contact: Sean Cochrane Phone: 07 4772 7655 or 0481167423 Email: franchise@supergreensolutions.com.au Website: www.supergreensolutions.com.au Business description: SuperGreen Solutions have been globally trusted energy efficient products specialist for over 20 years’ with over 81 locations in 9 countries.

SuperGreen recently released a mobile version of the bricks and mortar model in the form of SuperGreen ‘Direct’. Which is simply a mobile One stop - Energy Efficient products showroom.

SuperGreen Direct Franchisees enjoy the ability of going directly to where the business is, when needed. i.e. Home shows, Display Homes, Builders, Eco- Fiesta’s, Commercial and residential clients.

Our Franchisees Demonstrate & Display, Print the Quote, Sign the deal, Email the invoice and take the deposit from within a fully connected SuperGreen Mobile office. At the same time, these franchisees enjoy the freedom of working when they want, without the need for costly premises and leases.

Membership: FCA Year established: 1999 Number of franchise outlets: 81 Initial franchise fee: $48,000 + GST Training and support: Yes Locations available: National

“The FCA is committed to continuing to work with, and on behalf of the franchising community, to sustain and strengthen franchising in the year ahead.”

Mary Aldred

Hairdressing BLOW DRY BAR 10 Vawser Court Coramandal Valley SA 5051 Phone: 0400 228 053 CAPELLI ARMADALE Phone: 03 9822 3183 JOHN BRENNAN HAIR FRANCHISING PO Box 266 Glenorie NSW 2057 Phone: 02 9453 4865 FRANCK PROVOST 100 William Street Woolloomooloo NSW 2011 Phone: 02 9331 5147 HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200 80 | 2 0 2 0 FR AN CHISE DIR ECTORY

First Floor, 4-6 Kingsway, Cronulla, NSW 2230 Contact: Zenardia Anderberg Phone: (AUS) 02 9527 5444 (NZ) 0800 100 114 Email: bdm@justcuts.com Website: www.justcuts.com Business description: You don’t have to be a hairdresser to own a Just Cuts. You will have access to a proven system that has been working for 30 years across Australia, New Zealand and the UK. Our business model allows for qualified stylists to run the business for you. Just Cuts provides easy and convenient quality haircuts for the whole family and a range of salon quality, paraben-free haircare and styling products stocked exclusively in Just Cuts salons.

Style your work and life, your way, with Just Cuts – the largest hairdresser in the Southern Hemisphere!

Membership: Franchise Council of Australia (FCA), Hair & Beauty Australia Industry Association (HABA), Australian Hairdressing Council (AHC) Year established: 1982 Number of franchise outlets: Over 210 Initial franchise fee: $17,500 - $35,000 Investment required: $85,000 – $260,000 Training & support: Get all the support you need from the qualified team at the Head Office Academy, who will provide you with business, operational and marketing support to run your business and achieve your goals.

Locations available: Australia & New Zealand.

LATTOUF HAIR SPA Shop 3013 Top Ryde City Shopping Centre 102-129 Blaxland Road Ryde NSW 2112 Phone: 1300 363 737 MAESTRO HAIRDRESSING 90 Douglas Parade Williamstown VIC 3016 Phone: 03 9397 5983

9ROUND 238 Old Cleveland Rd, Coorparoo, Brisbane QLD 4151 Contact: Paige Powerman Phone: +64 27 672 2312 Email: ppowerman@liftbrands.com Website: 9round.com.au/own-a-franchise/ Business description: A specialised fitness centre that brings boxing, kickboxing and functional training to the masses in a convenient, affordable, 30 minute full body circuit format! workouts involve aerobic, anaerobic, and resistance training, getting you results, fast! The 9Round Fitness Franchise is breaking the mold in the fitness industry, dedicated to keeping the business model simple and the cost of entry low. with a proven business model, a network of dedicated support staff, and other franchise owners, 9Round owners always have somewhere to turn for support and guidance.

Membership: Fitness Australia Year established: 2016 in Australia Number of franchise outlets: 800+ worldwide, 22 open in Australia Initial franchise fee: $30,000 + GST Investment required: $200,000 - $250,000 Training & support: Practical, operational, business & marketing Locations available: Multiple across Australia.

ALIVE CLINICS 1/47 Taree Street Burleigh QLD 4220 Phone: 07 5593 4489 ANYTIME FITNESS Level 2, 71 Longueville Rd Lane Cove NSW 2066 Phone: 02 9415 5300 ARTHUR MURRAY DANCE STUDIOS Phone: 02 9439 2061

RODNEY WAYNE HAIRDRESSING PO Box 825 Shortland Street Auckland CBD Phone: +64 9 358 4644

BACK IN MOTION HEALTH GROUP 1/327 Police Road Mulgrave VIC 3170 Phone: 1300 859 581

SALON EXPRESS PO Box 344 North Perth WA 6906 Phone: 08 6363 7030

BACKCARE & SEATING 501 Nepean Highway Brighton VIC 3186 Tel: 03 9591 6200

SMART CUTS™ 118 Queens Street Melbourne VIC 3000 Phone: 03 9640 0062

BODIEZ 24/7 Level 1/471 South Pine Road Everton Park QLD 4053 Phone: 0488 556631

TONI + GUY HAIRDRESSING Phone: 02 9380 2299

BODYTECH 269 Bay Street Brighton NSW 2216 Phone: 0414 099554

“Be ruthless in your selfexamination as buying into a franchise system is a huge, life-changing investment that will require total emotional commitment from you.”

Corina Vucic

BOXING FIT 4/11 Salmon Street Port Melbourne VIC 3207 Phone: 1300 269 348 COMPLETE FEET 535 Boronia Road Wantirna VIC 3152 Phone: 03 9720 7676 CONTOURS Suite 301, 19A Boundary Street Rushcutters Bay NSW 2011 Phone: 02 8353 5203

CORE9 FITNESS 2/384 Pittwater Road North Manly NSW 2100 Mobile: 0417 214 917

LISTEN TO YOUR BODY First Floor, 19-21 Centreway East Keilor VIC 3033 Phone: 03 9331 5673

CRYO AUSTRALIA Phone: 1300 279 628

MASSAGE ENVY Phone: 02 9762 5747

CURVES INTERNATIONAL 100 Ritchie Road Woodway TEXAS 76712 Phone: +254 399 8409

MATT FIDDES GROUP 12 Baronia Crescent Marcoola QLD 4564 Phone: 1800 840 403

DESTINATION FOR MEN 35 Unley Road Parkside SA 5063 Phone: 08 8357 3610

MOUNTAIN DESIGNS Phone: 07 3114 4330

EFM HEALTH CLUBS PO Box 3066 Unley SA 5061 Phone: 1300 336 348 ENVIE FITNESS Suite 505, 19a Boundary Street Rushcutter Bay NSW 2011 Phone: 02 9332 2824 F45 TRAINING NSW Phone: 02 8006 9599 FAD CHEER AND DANCE Unit 1, 52 Neumann Road Capalaba QLD 4157 Phone: 1300 362 728 FERNWOOD WOMEN’S HEALTH CLUBS Level 1, 475 Flinders Lane Melbourne VIC 3000 Phone: 03 9630 8800 FITNESS ENHANCEMENT Phone: 07 5596 6617 FITNESS MATTERS Shop 4-5 25 Benabrow Avenue Bellara QLD 4507 Phone: 07 3408 6000

NEW LEVEL PERSONAL TRAINING STUDIOS 69A Anderson Street Yarraville VIC 3013 Phone: 03 9325 1808 ORANGETHEORY FITNESS Phone: 02 9043 0403 OZIFIT 163 High Street Wodonga VIC 3690 Phone: 0416 651 529 PEAK PHYSIQUE HOT YOGA Head Office – Noosa Heads QLD Phone: 0477 706 832 PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 Phone: 02 4648 2099 PREGGI BELLIES Level 1, 93-95 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 9733 RESSLEEP Phone: 0417 272 017 RUSH HOUR AUSTRALIA PO Box 236 Oatlands NSW 2117 Phone: 1300 007 874

FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300

SALTS OF THE EARTH 89 Victoria Avenue Albert Park VIC 3206

GENESIS FITNESS CLUB 20 Longstaff Road Bayswater VIC 3153 Phone: 1300 464 363

SHE FITNESS 502/176 Glenmore Rd, Paddington NSW 2021 Phone: 1300 561 800

GOLD’S GYM 81 Gozzard Street Gungahlin ACT 2913 Phone: 02 6280 4987 HEALTHY INSPIRATIONS PO Box 3280 Darra QLD 4076 Phone: 07 3177 0842 HIDOW AUSTRALIA 1/76 Township Drive Burleigh Heads QLD 4220 Phone: 1300 911 442 HYPOXI AUSTRALIA 7 Blackfriars Street Chippendale NSW 2008 Phone: 02 9281 2033 JETTS FITNESS 24/7 31 Brisbane Road Mooloolaba QLD 4557 Phone: 07 5458 5300 KIESER TRAINING CENTRES 41 Cecil Street South Melbourne VIC 3205 Phone: 03 9696 3599 KX PILATES 27 St Edmonds Road Prahran VIC 3181 Phone: 03 9510 8941

“Nevertheless, as the needs and wants of consumers evolve, new and innovative offerings continue to become available. Australia’s franchise networks are determined to capitalise on the strong growth projections for the sector and will continue to explore the wealth of new funding options available to them.”

Snap Fitness Coorparoo, Brisbane Contact: Gabe Condello Phone: 0435 841 811 Email: gcondello@liftbrands.com Website: www.Snapfitness.com.au Business description: Turn your passion into an innovative investment.

Snap Fitness is the premier fitness brand that offers success in a variety of markets across the globe. With snap Fitness you have the opportunity to partner with a global fitness franchise that knows no boundaries.

The results driven culture of our fitness centres offers a fitness experience unlike any other across 28 countries, with over 2500 clubs worldwide, and 1.5 million members and counting! With 24/7 member access, daily high intensity workouts, and heart rate training technology, Snap Fitness is changing the face of fitness worldwide. Our proven method for success features a turnkey operation with financial support, a flexible club footprint to fit your needs, and more.

If changing lives and transforming communities is your passion, Snap Fitness is an investment that fits.

Membership: Fitness Australia Year established: 2009 – 10 Years Number of franchise outlets: 217 Locations Australia wide Initial franchise fee: $62K Investment required: $500K Training & support: Snap University intensive week, quarterly face-to-face educations, webinars & dedicated brand performance specialist for ongoing support.

Locations available: Various territories Australia Wide. Focus on Regional NSW, Adelaide & expanding to Tasmania in 2020.

SOOTHE MOBILE MASSAGE 3 Grassland Crescent Officer VIC 3809 Phone: 03 5943 2156 SPEEDFIT AUSTRALIA Phone: 1300 121 313 SPORT STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 SPORTZING COURT CARE SERVICES PO Box 5258 Maroochydore QLD BC 4558 Phone: 1800 818 894 STEP INTO LIFE Unit 24, 148 Chesterville Road Moorabbin VIC 3189 Phone: 1300 134 136 TERRY WHITE CHEMISTS Phone: 07 3238 0222 VISION PERSONAL TRAINING 3/30 Endeavour Road Caringbah NSW 2229 Phone: 1300 181 786

James Scurr

LIFECARE HEALTH Phone: 03 9529 8899

2 0 2 0 F R A NCHIS E DIRECTORY | 81

AU S T R A LI A N f ra nchise lis ting s FOUR SEASONS GUTTER PROTECTION Unit 23/63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523

Home Based Businesses ALL STRIPPED 23 Shearson Crescent Mentone VIC 3194 Phone: 03 8677 7722 BATHROOM WERX 3 Harrow Street Preston VIC 3072 Phone: 1800 644 171 CM BUSINESS Phone: 1800 262 340 CRAZY CANDLES 10 Jingella Street Hope Island QLD 4212 Phone: 07 5530 1171 ECOKLEENSOLAR 32 Glastonbury Drive Mudgeeraba QLD 4213 Phone: 1300 787 061 ENSUITES ON TOW 1B/294 New Cleveland Road Tingalpa QLD 4173 Phone: 0477 799 033 FORTUNE PLUS Level 5, 26 Orchid Avenue Surfers Paradise QLD 4217 Phone: 1800 041 274 JIM’S BATH SURFACING Phone: 131 546 JIM’S COMPUTER SERVICES Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 LOLLYPOTZ GPO Box 1881 Canberra City ACT 2601 Phone: 1300 565 597 THE E TEAM Eildon Road St Kilda VIC 3182 Phone: 1300 735 943 XPRESSO DELIGHT PYT LTD 5023 Emerald Island Drive Carrara, QLD 4211 Phone: 0414 669 101

Home Services 1800-GOT-JUNK? Phone: 1800 468 586 AIRCOAT AUSTRALIA 1 Griffith Avenue Bentleigh East VIC Phone: 1800 247 262 AMALGAMATED PEST CONTROL PO Box 74 Archerfield QLD 4108 Phone: 07 3277 4444 AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS Unit 2, 8 Villanova Street Wanneroo WA 6065 Phone: 1300 131 289 AUSTRALIAN CARPET DYING PO Box 1039 Niddrie VIC 3042 Phone: 03 9325 4111

“Get independent professional advice. Don’t just rely on legal advice.”

Mick Keogh

82 | 20 2 0 FRAN CHISE DIR ECTO RY

GREENBIZCHECK Phone: 1300 552 335

BATHROOM WERX 3 Harrow Street Preston VIC 3072 Contact: George Yammouni Phone: 1800 644 171 Fax: 1300 765 266 Email: franchise@bathroomWERX.com Website: www.bathroomWERXfranchise.com Business description: Breathe NEW life into any bathroom – domestic or commercial - without the hassle and expense of renovating. Established in 1986, Bathroom Werx specialises in quick and affordable bathroom makeovers saving our Clients thousands of dollars. Our Clients include Hotels, Government Housing, Real Estate Groups, Facilities Managers and home owners.

We manufactures our own unique WERX Enamel specifically formulated for bathrooms and CSIRO tested.

With over 33 years’ experience in the Business you too can make big money in bathrooms!

Year established: 1986 Membership: FCA & HIA Number of franchise outlets: 20 Initial franchise fee: $45,000 plus Vehicle Investment required: Additional $10,000 Working Capital Training & support: Earn $1,000/week during your 4 week training period.

Locations available: Australia wide locations available - call to enquire.

BLACK AND WHITE HOME SERVICES PO Box 1131 Morayfield QLD 4506 Phone: 1300 133 811 CIRILLO LIGHTING & CERAMICS 173 Gladstone Street Fyshwick ACT 2609 Phone: 02 6280 4377 COLONIAL PLANTATION SHUTTERS 201 Riverview Road Clareville NSW 2107 Phone: 02 9973 1718 COMPLETE PROPERTY REJUVENATION 33 Theresa Avenue Melbourne VIC 3149 Phone: 1300 136 706 DECKSEAL PO Box 4093 Burwood East VIC 3151 Phone: 1 800 332 525 DIAL-AN-ANGEL PO Box 543 Edgecliff NSW 2027 Phone: 1300 721 111 ECO PEST CONTROL 9 Milla Court Kilburn SA 5084 Phone: 13 14 40 ELITE CARPET DRY CLEANING 6 Dulwich Street Loganholme QLD 4129 Phone: 07 3801 2115 FIX ‘N’ CHIPS PO Box 1051 Barwon Heads VIC 3227 Phone: 1300 349 624

GREY ARMY MANAGEMENT 1 / 56 Harley Crescent Condell Park NSW 2200 Phone: 0408 544 854 GUTTER-VAC PO Box 108 Albion Business Centre Albion QLD 4010 Phone: 07 3357 6270 HANNAFORD - SEED PROTECTION SPECIALIST Level 3, 70 Hindmarsh Square Adelaide SA 5000 Phone: 08 8112 0900 HIRE A HUBBY Suite 9B/9-11 Commercial Road Kingsgrove NSW 2208 Phone: 1800 803 339 HOME SERVICE PROFESSIONALS PO Box 38 Holden Hill SA 5088 Phone: 08 8297 4744 HOME SORTED! PO Box 197 Keilor East VIC 3033 Phone: 1300 30 11 77 HOUSEWORK HEROES Phone: 1300 722 622 JIM’S BATH RE-SURFACING Phone: 131 546 JIM’S PEST CONTROL Phone: 131 546 JIM’S POOL CARE Phone: 131 546 MAGNETITE WINDOW COVERS 36 Garema Circuit Kingsgrove, NSW 2208 Phone: 02 9565 4070 MANNINGS AV Suite 343/80 The Pines Shopping Centre Elanora QLD 4221 Phone: 1300 137 891 MARRS CURTAINS, BLINDS & SHUTTERS PO Box 129 Kellyville NSW 2155 Phone: 1300 306 751 MATTRESS DOCTOR AUSTRALIA 13 Aberdour Avenue Rouse Hill NSW 2155 Phone: 1300 387 864 MATTRESSKLEEN AUSTRALIA 2-18 Excelsior Road Cronulla NSW 2230 Phone: 0431 845 031 MINC SERVICES PO Box 353 Aspley QLD 4034 Phone: 1300 88 6462 MURRAY PEST & WEED CONTROL PO Box 2263 Kent Town SA 5071 Phone: 08 8334 1000 PARADISE SHADE UMBRELLA’S Level 3, 16 Queensland Avenue Broadbeach QLD 4218 Phone: 1800 258 250 PUREPROTECT PO Box 576 Woollahra NSW 1350 Phone: 1800 664 602

REFACEIT 161 Cooroy Belli Creek Road Cooroy QLD 4563 Phone: 0413 802 226

THE CASH BACK APP Level 5, 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3010 9755

CAFE2U PO Box 290 Frenchs Forest NSW 1640 Phone: 1300 223 328 (CAFÉ2U)

RYCO 24•7 19 Whitehall Street Footscray VIC 3011 Phone: 03 9680 8000

WEBSITEGURUS Suite 8, 303 Maroondah Highway Ringwood VIC 3134 Phone: 03 9010 5760

CAPPUCCINO XPRESS 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388

SPRAY PAVE GPO Box 501 Greenacres SA 5086 Phone: 1 800 688 888 SUPER SHOWER SEAL Phone: 0433 150 273 TAPS’N TOILETS PO Box 380 Strathpine QLD 4500 Phone: 1800 801 617 TERMICAM PO Box 369 Glen Waverley VIC 3150 Phone: 1300 837 642 THE MINDERS 6/585 Blackburn Road Notting Hill VIC 3168 Phone: 03 9561 0244 UNITED HOME SERVICES Unit 10/195 Prospect Highway Seven Hills NSW 2147 Phone: 02 9838 0444 WENATEX PO Box 301 The Gap QLD 4061 Phone: 1300 858 139 V.I.P. HOME SERVICES Phone: 13 26 13 V.I.P. HOME SERVICES FENCING & HOME MAINTENANCE National Office - Unit 9/35 Progress Street Mornington VIC 3931 Phone: 03 5975 7379

Hotels, Motels & Apartments ACCOR HOTELS Phone: 02 9280 9820 QUEST APARTMENT HOTELS Phone: 1800 334 033

Internet APEX PACIFIC 68 Crewe Place Rosebery NSW 2018 Phone: 02 9662 3433 BLOOMTOOLS 3/2 Boston Court Varsity Lakes QLD 4227 Phone: 1300 399 399 DIGITAL DREAMS PO Box 246 Pacific Fair QLD 4218 Phone: 07 5560 2603 EXA WEB SOLUTIONS 1186 Toorak Road Camberwell VIC 3124 Phone: 03 9889 6888 HI SPEED INTERNET KIOSKS PO Box 186 Burwood VIC 3125 Phone: 1300 611 001 NOQ 58 Brougham Place North Adelaide SA Phone: 1800 028 128

Landscaping & Gardening COOCHIE HYDROGREEN PO Box 3371 Manuka ACT 2603 Phone: 1800 245 955 FLOWER POWER 124 Newbridge Road Moorebank NSW 2170 Phone: 1300 042 273 FOX MOWING 13 Luderitz Close Hallett Cove SA 5158 Phone: 1800 369 669 GRAHAMS GARDEN CARE PO Box 7133 Loganholme Post Shop QLD 4128 Phone: 1300 134 035 HI HO CLEAN AND GARDEN 52 Bayview Drive Launceston TAS 7250 Phone: 0408 289 237 JIM’S MOWING Phone: 131 546 JIM’S TREES Phone: 131 546

COFFEE BELLA 7 Neumann Court Kunda Park QLD 4556 Phone: 1300 721 811 CREPE AFFAIR PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 CREPES (273 737) DRUG SAFE PO Box 1111 Crows Nest NSW 2065 Phone: 1300 DRUGSAFE ENZED HOSE DOCTORS PO Box 1022 Wodonga VIC 3689 Phone: 1800 651 362 ESPRESSO MOBILE CAFÉ Phone: 0414 355 947 FASTWAY COURIERS Level 9, 491 Kent Street Sydney NSW 2000 Phone: 1300 FASTWAY FIBRENEW INTERNATIONAL LTD 1/47 Sunnyside Road Scarborough Brisbane QLD 4020 Phone: 1 300 954 812

KWIK KERB Phone: 1300 302 551

FILTAFRY 2187 Princes Highway Clayton South VIC 3168 Phone: 1800 666 664

LOCAL TREE CARE 22 Kothes Lane Baranduda VIC 3691 Phone: 0417 684 571

FISHER & PAYKEL Level 1, 1 Eden Park Drive Macquarie Park NSW 2113 Phone: 1300 650 590

SOFT STONE SCULPTURES PO Box 1507 Warriewood NSW 2102 Phone: 02 9811 1298

FLAMIN’ SHARP PO Box 353 Bordertown SA 5268 Phone: 0417 877 476

WEEDING WOMEN PO Box 747 Osborne Park DC WA 6916 Phone: 1800 247 484

FLIPPIN’ FRESH SEAFOOD 57 McLindens Road Barnawartha North VIC 3691 Phone: 0416 267 485

Mobile Franchises ARRIVE ON TIME APPLIANCE REPAIRS 13/1a Elizabeth Street Hastings VIC 3915 Phone: 1300 137 121 AUSSIE MOBILE GROOMING Phone: 1-800-PET-MOBILE AUS1ENERGIS 17 McClure Road Kensington VIC 3431 Phone: 1300 782 217 B & S MOBILE SHARPENING 9 Karnak Court Glen Waverley VIC 3150 Phone: 03 9560 1731 BASE ZERO MOBILE ROCKCLIMBING Phone: 0403 195 162 BOSETTI WINDOW SOLUTIONS Phone: 1300 997 409 BUGROFF PEST BUSTERS 4 Sloss Street Horsham VIC 3400 Phone: 1300 559 799

FORMALWEAR EXPRESS Phone: 1300 367 625 GRINNERS CATERING Phone: 1300 731 070 HAIRDRESSERS ON THE MOVE 12 Garie Place Frenchs Forest NSW 2086 Phone: 1300 004 247 HIRE A TRADESMAN PO Box 530 Elsternwick VIC 3185 Phone: 1300 79 HIRE (4473) HITMAN PROFESSIONAL PEST CONTROL 53 Commercial Drive Shailor Park QLD 4128 Phone: 07 3827 5000 HOME ICE CREAM 173-181 McDougall Street Toowoomba QLD 4350 Phone: 07 4699 9980 HOSEMASTERS INTERNATIONAL 17 Kewdale Road Kewdale WA 6986 Phone: 08 9356 1711

2 0 2 0 F R A NCHIS E DIRECTORY | 83

AU S T R A LI A N f ra nchise lis ting s INK ON THE RUN PO Box 4109 Illawong NSW 2234 Phone: 1800 465 786 JIM’S PEST CONTROL Phone: 131 546 JIM’S WINDSCREENS Phone: 131 546 MOBILE FILTRATION SERVICES (MANAFRY) 17 Ladymary Terrace Gympie QLD 4570 Phone: 1800 637 638

Pet Stores, Products & Services ADVANCE PET SITTING PO Box 6515 Upper Mt Gravatt QLD 4122 Phone: 1300 873 277 AUSSIE POOCH MOBILE Unit 4, 13-15 Brewer Street Burpengary QLD 4505 Phone: 1300 369 369

NOSE TO TAIL DOGWASH 237 Bush Road Albany, Auckland NZ Phone: +64 9 448 2227 TRU BLU DOG WASH PO Box 265 Warrnambool VIC 3280 Phone: 03 9998 5671

Photography

BARK BUSTERS + DOG TRAINING PO Box 139 Dapto NSW 2530 Phone: 1800 067 710

EVENT PHOTOGRAPHY.COM 23 Karall Street Ormeau QLD 4208 Phone: 1300 551 749

CITY FARMERS DOGWASH PO Box 815 Willoughby NSW 2068 Phone: 0402 902 620

FLASH MORFFEW PHOTOS Shop 5034, Level 5 Westfield Bondi Junction NSW Phone: 02 9389 5644

DON’T FRET PET! 67 Cooloolabin Road Yandina QLD 4561 Phone: 1300 307 021

FRAMECOR 4 Vale Street Malaga WA 6090 Phone: 08 9249 5122

DOGTECH Phone: 02 9554 9356

HOUSE GURU Phone: 0430 535 798 LITTLE IMAGES Phone: 1800 778 868

SHINE IT STAINLESS Phone: +64 21 777 109

DOGUE FRANCHISING 240 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 1998

SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557

HYDRODOG MOBILE DOG GROOMING Suite 14, 209 Toorak Road South Yarra VIC 3141 Phone: 1300 659 055

SNAP-ON TOOLS PO Box 6077 Seven Hills NSW 2148 Phone: AUS - 1800 762 766 | NZ - 0800 762 766

JIM’S DOG WASH Phone: 131 546

PIXIFOTO & PORTRAIT PLACE 15 Ferndell Street South Granville NSW 2142 Phone: 02 8718 6900

LONELY PETS CLUB PO Box 1042 Brunswick VIC 3056 Phone 1300 283 353

SANDPIT PHOTOS 28/6 Jubilee Avenue Warriewood NSW 2102 Phone: 02 9979 9334

TENDER LOVING CUISINE Phone: 1300 786 333

METRODOGS 26-28 Donaldson Street Corryong VIC 3707 Phone: 02 6076 2888

STARSHOTS GLAMOUR PHOTOGRAPHY 1/113-115 Oxford Street Darlinghurst NSW 2010 Phone: 02 9380 8023

THE IRONING ELF 58 Neville Lane Napoleons VIC 3352 Phone: 1300 476 353

PAMPERED PUP 12 Minimine Street Stafford QLD 4053 Phone: 0408 880 023

TAPSNAP AUSTRALIA 120 Erina Street East Gosford NSW 2250 Phone: 1800 827 762

TIMBER DOCTOR 2/52 Export Drive Molendinar QLD 4214 Phone: 1300 453 284

PAWS PET SITTERS PO Box 728 Everton Park QLD 4053 Phone: 1300 88 PAWS

VIVA LIFE PHOTOGRAPHY Phone: 1300 00 8482

TILE RESCUE PO Box 221 Hawks Nest NSW 2324 Phone: 1800 853 335

PERSONALISED PET PO Box 326 Budgewoi NSW 2262 Phone: 1300 COLLAR (1300 26 55 27)

TOOLFORCE 1 Romford Road Kings Park NSW 2148 Phone: 02 9831 6555

PET CAFE 589 Logan Road Greenslopes QLD 4120 Phone: 07 3397 5477

VICTORY CURTAINS AND BLINDS 245 Browns Road Noble Park VIC 3174 Phone: 03 8793 5700

PET MOBILE PO Box 164 Lane Cove NSW 1595 Phone: 1300 137 101

XPRESSO MOBILE CAFE PO Box 57 Carina QLD 4152 Phone: 1300 655 559

PETS GALORE 8 Hodgson Street Toowoomba QLD 4350 Phone: 07 4632 6917

MOBILE HOSEFIXERS PO Box 3017 Caboolture BC QLD 4510 Phone: 07 5428 0321 NATIONAL DRONES PO Box 2322 Ivanhoe East VIC 3079 Phone: 1300 SKY VIEW (759 843) OVEN & BBQ CLEANING Phone: 0409 202 592 PRISTINE WATER SYSTEMS 2/28 Central Park Avenue Ashmore QLD 4214 Phone: 07 5597 0592

SuperGreen Solutions 161 Ingram Road Westend QLD 4810 Phone: 07 4772 7655

“So as a franchisee you can hit the ground running, trading off the franchisors brand, systems and support.”

Robert Toth 84 | 2 0 2 0 FR AN CHISE DIR ECTORY

PETS PANTRY 7 Hartley Court Rosanna 3084 Victoria Phone: 1300 304 034 PETSTOCK 1/300b Gillies Street Ballarat VIC 3350 Phone: 0422 608 240

MSP PHOTOGRAPHY 2 Ball Place Wagga Wagga NSW 2650 Phone: 1800 069 976

Pool & Spa JIM’S POOL CARE Phone: 131 546

KINGS C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

NARELLAN POOLS Suite 201, 2-8 Brookhollow Avenue Baulkham Hills NSW 2153 Phone: 1300 676 657

POOLWERX 10 Camford Street Milton QLD 4064 Phone: 1800 489 735

SWIMART Phone: 02 9898 8666

Clark Rubber Administration Building, 254 Canterbury Road Bayswater, VIC 3153 Phone: 13 80 90

Printing & Copying ICPRINT AND DESIGN Phone: 1800 427 746 KWIK KOPY AUSTRALIA PO Box 1138 North Sydney NSW 2060 Phone: 1300 251 787 LOYALTY PRINT 103/ 270 Pacific Highway Crows Nest NSW 2065 Phone: 1800 208 234 MAIL BOXES ETC (MBE) 54 Alexander Street Crows Nest 2065 NSW Phone: 1800 556 245 MINUTEMAN PRESS 316/19 Milton Parade Malvern VIC 3144 Phone: 03 9832 0873 POSTNET AUSTRALIA Suite 8 / 283 Alfred Street North Sydney NSW 2060 Phone: 02 9953 7070 QUICK COLOURPRINT.COM.AU 7/85-91 Broun Avenue Morley WA 6062 Phone: 1300 784 250 READY STEADY PRINT PO Box 9053 Brighton VIC 3186 Phone: 1300 601 609

Real Estate & Property Services ACE BODY CORPORATE MANAGEMENT 2/222 Beach Road Mordialloc VIC 3195 Phone: 03 9239 5400 AIDA REAL ESTATE PO Box 8227 Toowoomba South QLD 4350 Phone: 1300 243 200 BARRY PLANT REAL ESTATE Level 2/860 Doncaster Road Doncaster East VIC 3109 Phone: 03 9840 9555 BEVANS REAL ESTATE 10/345 Lawrence Hargrave Drive Thirroul NSW 2515 Phone: 02 4267 3444 BIGGIN & SCOTT Level 1, 946 High Street Armadale VIC 3143 Phone: 03 9828 4500 CENTURY 21 AUSTRALIA Level 3, 33 York Street Sydney NSW 2000 Phone: 02 8295 0600 CHANGINGPLACES PO Box 139 Balaclava VIC 3183 COLDWELL BANKER PO Box 5009 Gold Coast Main Centre Phone: 07 5528 3088 CREATIVE BY DESIGN PO Box 1360 Fyshwick ACT 2609 Phone: 1300 366 222 FRUIT PROPERTY Level 1, 188 Latrobe Terrace Geelong VIC 3220 Phone: 03 5249 4949

Snap Print Design Websites Ground Floor, Bldg D, 12-24 Talavera Road, North Ryde NSW 2113 Contact: Kevin Lacey Phone: (02) 8870 5106 Email: franchiseenquiries@snap.com.au Website: www.snap.com.au Business description: The sophisticated Snap Centre of today is a far cry from the convenience of the corner printer of the 60s, Snap is one of the most recognised brands in Australia with a reputation in its field of quality production and service, and a commitment to people.

Snap continues to evolve its franchise model and is building on its reputation for innovation and embracing change through the introduction of new products and services combining the best of traditional print with online marketing solutions. We are Multiple Award Winning Australian Franchise Success Story that has expanded its successful franchise model into Master Franchises in Ireland, China, New Zealand.

Membership: Franchise Council of Australia, Franchise Council of New Zealand & Print Industries Association of Australia.

Year established: 1899 Number of franchise outlets: 150+ - AUS & NZ Initial franchise fee: $35,000 AUD Investment required: From $50,000 AUD Training & support: Yes - extensive Locations available: Yes - Limited strategic areas WORLDWIDE ONLINE PRINTING Unit 31, 112 McEvoy Street Alexandria NSW 2015 Phone: 02 9386 9708

GO GECKO PROPERTY SALES Phone: 07 3633 6900 GO PRIVATE PO Box 7129 Geraldton WA 6530 Phone: 0427 960 812 HARCOURTS Amy Johnson Place Brisbane QLD 4009 Phone: 07 3839 3100 INDEPENDENT PROPERTY INSPECTIONS 6 Oberon Court Dynnyrne TAS 7005 Phone: 0418 120 828 INSPECT MY HOME 4/9 Millenium Circuit Helensvale QLD 4212 Phone: 1300 337 447 JDL STRATEGIES Suite 11, Glenham Plaza, 17 Karp Crt Bundall QLD 4217 Phone: 07 5557-3888 LAING AND SIMMONS REAL ESTATE 11/15 Castlereagh Street Sydney NSW 2000 Phone: 02 9291 7000 MBCM STRATA SPECIALISTS 5/2 Compark Circuit Mulgrave VIC 3170 Phone: 03 9560 0770 PRD NATIONWIDE GPO Box 2750 Brisbane QLD 4001 Phone: 07 3229 334

PROFESSIONALS SERVICE CENTRE 9/63 Annerley Road Woolloongabba QLD 4102 Phone: 07 3846 1800 PROPERTY GUYS 129 Baptist Street Redfern NSW 2016 Phone: 0434 964887 RAINE & HORNE Level 5, 55 Harrington Street Sydney NSW 2000 Phone: 02 9258 5400 RAY WHITE REAL ESTATE Level 26, 111 Eagle Street Brisbane QLD 4000 Phone: 07 3231 2200 RE/MAX AUSTRALIA Phone: 07 3007 9000 REAL ESTATE INVESTAR 40 Commercial Drive Ashmore QLD 4214 Phone: 1300 737 782 RESICERT PROPERTY INSPECTIONS PO Box 22 Midland DC WA 6936 Phone: 1800 737 423 R&W REAL ESTATE Level 10, 6-10 O’Connell Street Sydney NSW 2000 Phone: 02 9299 8177 RICHARDSON AND WRENCH Phone: 02 9299 8177 STOCKDALE & LEGGO Building 6, Suite 61, 195 Wellington Road Clayton VIC 3168 Phone: 03 9529 4955 TOP SNAP Level 3, 140 Bundall Road Bundall QLD 4217 Phone: 02 9969 5832 TRIPLE O PROPERTY MAINTENANCE 1/51 Parer Road Airport West VIC 3042 Phone: 03 9310 3911

Recreation & Leisure DESIGN IMPORTANCE 105 Parer Road Airport West VIC 3042 Phone: 1300 650 309 JOHNNO’S CAMPER TRAILERS PO Box 113 Maryborough QLD 4650 Phone: 1300 725 451 POLE DIVAS Studio 3/22 Cecil Place Prahran VIC 3181 Phone: 03 9529 3399

Rent or Hire AARONS COFFEE AT WORK 6 Pedvin Place Annangrove NSW 2156 Phone: 1800 631 365 BCT TRANSFERS Brisbane Airport 42-44 Qantas Drive Brisbane Airport QLD 4009 Phone: 1300 763 005 BOAB BOAT HIRE PO Box 3140 Minnamurra NSW 2533 Phone: 1300 002 622

2 0 2 0 F R A NCHIS E DIRECTORY | 85

AU S T R A LI A N f ra nchise lis ting s BUDGET RENT A CAR AUSTRALIA Tower B Level 1 197 Coward Street Mascot NSW 2020 Phone: 02 9578 1000 CFM (CORDLESS FILTER MACHINE) Phone: 0401 838 040 CIVIC VIDEO Locked Bag 5001 Alexandria NSW 2015 Phone: 02 9206 8800 FRENCHAMS INDOOR PLANT HIRE 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 HERTZ AUSTRALIA Level 15, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9698 2444 HIRE FOR BABY 605 Keilor Road Niddrie VIC 3042 Phone: 1300 363 755 HOME ENTERTAINMENT EXPRESS Phone: 1800 736 897 JIM’S SKIP BINS Phone: 131 546

“You need to understand your prospective franchisee.

‘Why’ they are attracted to your product? What will bring them the ‘joy’ they are looking for in owning one of your franchises? And ‘why’ they are fearful of entering the business? Then it would help if you talked to them in a language they will understand and relate to.”

Brian Keen

Retail

LOCAL APPLIANCE RENTALS 807, 1 Queens Road Melbourne VIC 3004 Phone: 1800 980 650 NETWORK CAR & TRUCK RENTALS PO Box 210 Bundoora MDC VIC 3083 Phone: 03 9326 0631 MR RENTAL 483 Lutwyche Road Lutwyche QLD 4030 Phone: 07 3622 2888 OZERENTALS PO Box 156 Moonah TAS 7009 Phone: 0414 898 095 RENT THE ROO PO Box 2150 Howrah LPO TAS 7018 Phone: 02 6247 3826 RENT WITH STYLE PO Box 2960 Rowville VIC 3178 Phone: 1300 73 23 83 THE FRENCHAMS GROUP 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 THRIFTY CAR RENTAL 52-60 Kent Road Mascot NSW 2020 Phone: 02 8337 2700 TROPICAL PLANT RENTALS 6 Pedvin Place Annangrove NSW 2156 Phone: 1800 631 365

“New Zealand is very attractive for franchising, and many overseas systems have entered the market including from Australia, USA, Canada and the United Kingdom.”

Stewart Germann

86 | 20 2 0 FR AN CHISE DIR ECTORY

7-Eleven Stores Pty Ltd contact Details: QLD: Brett Redding Email: bzr@7eleven.com.au Phone: 0407 877 674 VIC: Peter O’Hara Email: pwo@7eleven.com.au Phone: 0408 175 534 NSW: Shayne Boogaard Email: szh@7eleven.com.au Phone: 0418 136 156 WA: Edris Mukarram Email: ewm@7eleven.com.au Phone: 0436 658 741 Website: www.7elevenfranchise.com.au Business description: At 7-Eleven, we take a different approach to franchising. We take care of the things that are a hassle about being a small business owner, and provide you with support every step of the way.

We’re looking for people with bundles of energy, love providing customers with great service, are great leaders and communicators and have an eye for detail. So if you think you’ve got what it takes, we’d love to hear from you.

Membership: FCA, AACS Year established: 1977 Number of franchise outlets: 700+ Investment required: $400,000 to $1,000,000+ Training & support: Intensive 8 week training course and extensive ongoing support Locations available: VIC, NSW, QLD, ACT, WA. ACCOLADES AND MORE PO Box 348 Wyong NSW 2259 Phone: 02 4353 8583 AGL RETAIL ENERGY Locked Bag 1837 St Leonards NSW 2065 Phone: 02 9921 2999

AMBER GROUP AUST P/L 37 Bessemer Street Blacktown NSW 2148 Contact: Greg Lynch Phone: 02 9621 0400 Fax: 02 9621 0401 Email: glynch@ambertiles.com.au Website: www.ambertiles.com.au Business description: Established in 1973, Amber is Australia’s largest network of stone, paving and tile retail franchises. Amber has over 46 years’ experience in providing hard flooring advice, service and solutions to customers in the core business areas of floor tiles, wall tiles, natural stone, pavers, retaining walls and associated products.

Strong brand and strap line – Amber has the answer...

Membership: FCA Year established: Amber 1973, Franchising 1996 Number of franchise outlets: 22 franchised stores and 8 company owned Initial franchise fee: Nil Investment required: Dependent on store and site: $150K - $350K plus stock Training & support: Initial & ongoing training and support in business & product Locations available: NSW, ACT & QLD AMCAL - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 ANDERSENS FLOOR COVERINGS 29 Western Drive Gatton QLD 4343 Phone: 1800 016 016 APCO SERVICE STATIONS 343-355 Thompson Road Geelong North VIC 3215 Phone: 03 5278 6988 AUSSIE DISPOSALS Cnr Pound Road & South Gippsland Highway Dandenong VIC 3175 Phone: 03 9799 5777 AUSTRALIA POST GPO Box 1777 Melbourne VIC 3001 Phone: 1800 657 975 AUTOPRO 72-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 BARBEQUES GALORE PO Box 195 Sydney Markets NSW 2129 Phone: 02 9735 4111 BATTERY BAR C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

“Get independent professional advice. Don’t just rely on legal advice.”

Mick Keogh

Battery World Level 3, 203 Wharf Street, Spring Hill, QLD 4000 Contact: Stuart Hendricks Phone: 1300 793 209 Email: franchise@batteryworld.com.au Website: www.batteryworld.com.au/

Franchise-Opportunities Business description: Over the past 20 years Battery World has expanded to be the largest and most comprehensive Australian battery retail franchise.

The Battery World franchise network is a fast growing, sustainable, reputable franchise that continues to dominate the specialist battery market. With over 111 stores Australia wide and with more set to open, it’s never been a better time to start your own business backed by a nationally established franchise network.

Membership: Franchise Council of Australia, Australian Retailers Association and Australian Battery Recycling Initiative Year established: 1997 Number of franchise outlets: 111 Initial franchise fee: $55,000 (excluding GST) Total Investment opportunity: $250,000 (excluding GST) including the initial franchise fee Training & support: Candidates will be given a six week comprehensive training program that covers all areas necessary to ensure they are ready to run and operate their store. The training is comprised of a two week formal induction with the Battery World Support Office team. Candidates will then have four weeks in-store training so that they can get hands on experience understanding the day in the life of a Batteryologist. Once all training is completed and the store is opened, the franchisee will undertake a six month mentor program where an existing franchisee will provide support for the first six months of a franchisee opening their store.

Locations available: Victoria, New South Wales, Tasmania (Launceston).

BrightEyes Hats Thongs Sunglasses PO Box 208 Red Hill Qld 4059 Phone: 1800 178 251

DYMOCKS 428 George Street Sydney NSW 2000 Phone: 02 9224 0491

Briggens Nunawading VIC 3131 Phone: 03 9879 1484

EARTHBORN 30 Collingwood Street Albion QLD 4010 Phone: 07 3385 8500

BSR GROUP PO Box 1296 Eagle Farm QLD 4009 Phone: 07 3414 8700 CAKE IT AWAY Level 1,426 Merrylands Road Merrylands NSW 2160 Phone: 02 9637 2555

FLOWERS BY FRUIT 5/328 King Georges Road Beverly Hills NSW 2209 Phone: 1300 767 325 FOODWORKS Level 1, 1601 Malvern Road Glen Iris VIC 3146 Phone: 03 9809 8600

CALTEX AUSTRALIA Level 24, 2 Market Street Allianz Centre Sydney NSW 2000 Phone: 02 9250 5000

FORTY WINKS 8 Holly Drive Dingley VIC 3172 Phone: 03 9558 0044

CARPET COURT FLOORING CENTRES Building 2, Level 1 195 Wellington Road Clayton VIC 3168 Phone: 1300 CARPET (22 77 38)

FREECHOICE STORES PO Box 87 Oxenford QLD 4210 Phone: 07 5573 3755

CARTRIDGE WORLD Ground Level 200 Greenhill Road Eastwood SA 5063 Phone: 08 8274 0900

FREEDOM FURNITURE Level 4, 1 Epping Road North Ryde NSW 2113 Phone: 02 9882 9000

CASHMART (AUST) 305-307 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9911

GAMETRADERS 314 Glen Osmond Road Myrtle Bank SA 5064 Phone: 08 8338 2557

CHEMIST KING - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

GO LOANS Phone: 08 8363 8800

CLARK RUBBER Administration Building, 254 Canterbury road Bayswater VIC 3153 Phone: 13 80 90 or 03 8727 9999 COLLINS BOOKSELLERS Level 2, 86 Bourke Street Melbourne VIC 3000 Phone: 03 9654 7400 COMPLETE FRAMING PO Box 8193 Maroochydore DC QLD 4558 Phone: 07 5443 9372

GODFREYS Level 1, Bldg 2 Brandon Business Park 530 Springvale Rd, Glen Waverley VIC 3150 Phone: 03 8542 2110 GOOD GAMES Level 1, 857 George Street Sydney NSW 2000 Phone: 02 9281 1760 GUARDIAN - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 HAIRCHOICE Phone: 0416 658 111

BEDS FOR BACKS 1640 Hume Highway Campbellfield VIC 3061 Phone: 03 9359 6004

COST LESS PLANTS Lot 1 Seaview Road Yatala Vale SA 5126 Phone: 08 8289 3393

BEDSHED FRANCHISING PTY LTD 75 Howe Street, Osborne Park WA 6017 Phone 08 9204 6409

DARRIWILL FARM GOURMET FOOD & GIFT MERCHANTS 24 Holmes Street North Geelong VIC 3215 Phone: 03 5277 2775

BEV MARKS BED AUSTRALIA 39 Technology Circuit Hallam VIC 3803 Phone: 03 8795 7900

DIA ORO JEWELLERS 79 May Road Lalor VIC 3075 Phone: 9465 6111

BCF STORES P/L 4 Global Plaza Oxenford QLD 4210 Phone: 07 3482 7500

DISCOUNT DRUG STORES - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

HOUSE 425 St Kilda Road Melbourne VIC 3004 Phone: 03 9863 2388

DOLLAR CURTAINS Factory 8/97-107 Canterbury Road Kilsyth VIC 3137 Phone: 03 9237 1200

HOWARDS STORAGE WORLD 4/49 Frenchs Forest Road Frenchs Forest NSW 2086 Phone: 02 9452 8888

BIKE FORCE 23154 Docklands Docklands VIC 8012 Phone: 03 9600 2050

DR BOOM 2/56-58 Buffalo road Gladesville, NSW 2111 Phone: 1800 Dr BOOM (1 800 37 2666)

IGA 218 Bannister Road Canning Vale WA 6155 Phone: 08 9311 6000

BLUE SPIRIT PO Box 1318 East Doncaster VIC 3109 Phone: 03 9663 7045

DRUMMOND GOLF SHOPS PO Box 309 Braeside DC VIC 3195 Phone: 03 9565 1400

BICYCLE SUPERSTORE Unit 4 / 1488 Ferntree Gully Road Knoxfield VIC 3180 Phone: 03 9764 2233

HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200 HEALTHY LIFE 316 Horsley Road Milperra NSW 2214 Phone: 02 9772 7173 HORSELAND Locked Bag 1B Number 11 Nunawading VIC 3131 Phone: 03 9845 0645

INBLOOM FLORIST Hornsby Westfield - K 102A Cnr Florence & Hunter St Hornsby NSW 2077 Phone: 02 9477 3177 2 0 2 0 F R A NCHISE DIRECTORY | 87

AU S T R A LI A N f ra nchise lis ting s IN.CUBE8R GALLERY 321 Smith Street Fitzroy VIC 3065 Phone: 03 9995 8643

PACK & SEND Unit 6, 43 Heathcote Road Moorebank NSW 2170 Phone: 02 8778 5699

SNOOZE 21 A Shierlaw Avenue Canterbury VIC 3126 Phone: 0423 077 844

INKSPOT 34 Percy Street Mordialloc VIC 3195 Phone: 1300 INKSPOT (465 776)

PARAFFINE 15 Thomas Street Brunswick VIC 3056 Phone: 0418 324 384

SOLOMONS FLOORING PO Box 166 Mulgrave VIC 3170 Phone: 1800 765 666

INSPIRATIONS PAINT PO Box 705 Warners Bay NSW 2282 Phone: 02 4903 8777

PHARMASAVE - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

SPECSAVERS 520 Graham Street Port Melbourne VIC 3207 Phone: 03 8645 0700

KELLY SPORTS Suite 1, 1 Cookson Street Camberwell VIC 3124 Phone: 03 9384 2204

SPORTSCO Suite G03, 53 Coppin Street Richmond VIC 3121 Phone: 03 8420 1500

KENNY’S CARDIOLOGY Phone: 1300 605 002

SPORTSPOWER 169 Burnley Street Richmond VIC 3121 Phone: 03 9254 0118

KING OF THE PACK Suite 3, Level 1, 64-70 Main Street Blacktown NSW 2148 Phone: 02 9676 4122 LAUBMAN AND PANK PO Box 1908 Macquarie Centre North Ryde NSW 2113 Phone: 1800 623 957 LUXAFLEX – HUNTER DOUGLAS 338 Victoria Road, Ryadalmere NSW 2116 Phone 02 9638 8000 MADE IN JAPAN 1-7 Wynyard Street South Melbourne VIC 3205 Phone: 03 9690 0001 MAGGIES KITCHEN STORE 56 Hesse Street Queenscliff VIC 3225 Phone: 03 5258 4141 MARY RYAN’S 40 Park Road Milton QLD 4064 Phone: 07 3510 5000 MATCHBOX c/- Level 5, 530 Collins Street Melbourne VIC 3004 Phone: 1300 FRANCHISE METRO TILES 192 Granite Street Geebung QLD 4034 Phone: 07 3216 5800 MIND GAMES 244 Swanston Street Melbourne VIC 3000 Phone: 03 9663 2828 MINIT AUSTRALIA PTY LTD – MISTER MINIT 90-96 Bath Road Kirrawee NSW 2232 Phone: 02 9521 9100 MLN - MOBILE LAPTOPS AND NOTEBOOKS 75 Peel Street West Melbourne VIC 3003 Phone: 03 9328 8777 OPSM 75 Talavera Road North Ryde NSW 2113 Phone: 02 9815 2333 OZ DESIGN FURNITURE PO Box 3598 Rouse Hill NSW 2155 Phone: 02 8887 9444 OZSPY Unit 6, 42 Burnside Road Stapylton QLD 4207 Phone: 07 3382 7497

88 | 20 2 0 FR AN CHISE DIR ECTO RY

polished diamonds Contact: Daniel Joines Phone: 1800-233-299 Email: dan@polisheddiamonds.com Website: www.polisheddiamonds.com.au Business description: As winner of “Best Retail” at The Business Awards, our systems are proven and we now seek sales and marketing focused people to build the Polished Diamonds brand and open our design studios across NSW, VIC & QLD. Jewellery knowledge is not required as this will be provided in training and all production and manufacture is Supplied. Polished Diamonds now seek Interest to operate design studio showrooms and operate our business across NSW / VIC / QLD. Please contact us for a detailed brochure and to discuss this opportunity.

Year established: 2003 Number of franchise outlets: 2 Initial franchise fee: $50,000 Investment required: $100,000 Training & support: Full training and support will be provided and all production and manufacture is provided.

Locations available: New South Wales, Queensland, Victoria.

PRICE ATTACK 130 Links Avenue South, Eagle Farm QLD 4009 Phone: 1300 854484 PUMA ENERGY Level 1, North Tower, Green Square, 515 St Pauls Terrace Fortitude Valley QLD 4006 Phone: 1300 723 706 REGAL MATTRESS 167 Browns Road Noble Park VIC 3174 Phone: 03 9795 6300 REVOLUTION CD 49 Monaro Street Queanbeyan NSW 2620 Phone: 02 6297 0067 SHAVER SHOP Level 3, Office Tower 2, 1341 Dandenong Road Chadstone VIC 3148 Phone: 03 9840 5900 SHEDS N MORE Factory 6, 2122 Hume Highway Campbellfield VIC 3061 Phone: 03 9308 0222 SLEEPY’S Unit 9/16 Metroplex Avenue Murrarie QLD 4172 Phone: 07 3895 4100

STRATHFIELD Phone: 13 11 77 STRUDDY’S SPORTS 82 Bryants Road Loganholme QLD 4129 Phone: 07 3209 6100 SUPANEWS Level 13/110 Mary Street Brisbane QLD 4000 Phone: 07 3221 0211 THE ATHLETE’S FOOT AUSTRALIA Locked Bag 8 Redfern NSW 2016 Phone: 02 8310 0000 THE COMPLETE GARDEN 25 Hesling Court Bendigo VIC 3550 Phone: 03 5443 3551 THE CONFECTIONERY & PARTY SHOP 298 Wyndham Street Shepparton VIC 3630 Phone: 03 5822 0877 THE COUNTRY BREWER 1/148 Toongabbie Road Girraween NSW 2145 Phone: 02 9896 1366 THE GOOD FEET STORE Shop 5a/88 Park Avenue Kotara NSW 2289 Phone: 02 4957 4230 THE INK SHOP PO Box 624 Bellara QLD 4507 Phone: 07 3408 6421 THE LOTT 87 Ipswich Road Woolloongabba QLD 4102 Phone: 07 3877 1095 THE MATTRESS SUPERMARKET Aspley Homemaker Centre Cnr Zillmere & Gympie Road Aspley QLD 4034 Phone: 07 3683 4499 THE ORIGINAL POSTER COMPANY 7/6 Transport Place Molendinar Qld 4214 Phone: 07 5597 2300 TILE MART 506 Geelong Road (Cnr Tottenham Pde) Tottenham VIC 3012 Phone: 03 9325 3000 TOTAL TOOLS 19 Grimes Court Derrimut VIC 3030 Phone: 03 9394 4300

Totally WorkWear Ashmore, Burleigh Heads, Nerang Oxenford, Tweed Heads Sth Phone: 07 5597 2488 TOYWORLD Phone: 03 5562 7362

TSG Franchise Management PO Box 4296, Ringwood VIC 3134 Phone: 03 8873 7900 Email: enquire@tsgfranchise.com.au Website: www.tobaccosg.com Business description: The TSG story began over 20 years ago as a single store and it was from this moment that we made a commitment to our customers and our franchisees to be best in class within retail.

With instant brand recognition and an elite level of professional operational excellence unlike any other, TSG lead the way in providing innovative franchise solutions and best practice franchise management for our franchisees. Some key differentiators are our bright vibrant design, clear brand vision, unique retail experience and our ability to offer franchisees an innovative retail strategy.

Membership: Franchise Council of Australia Year established: 1996 Number of franchise outlets: >470 Initial franchise fee: $6500 Investment required: $150K - $200K Training & support: YES Locations available: ALL UNITED PETROLEUM 200 Hoddle Street Abbotsford VIC 3067 Phone: 03 9413 1400 VAST FURNITURE & HOMEWARES 15-17 Millennium Cct Helensvale QLD 4212 Phone: 07 3252 7675 WILD CARDS & GIFTS Suite 3.06 Axis Corporate Centre 46-50 Kent Rd, Mascot NSW 2020 Phone: 02 9098 2800 WORKOUT WORLD Phone: 0402 733 092

Signs & Graphic Services AVANTI SIGNS 18A Pittwin Road Capalaba QLD 4157 Phone: 1800 617 100 SIGN*A*RAMA Phone: 1800 662 663 SIGNS ON THE MOVE PO Box 299 Geelong VIC 3220 Phone: 0408 322 289 SIGNWAVE World Link Centre, Suite 114 189E South Centre Road Tullamarine VIC 3043 Phone: 03 9604 5200

Telecommunications

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ALLPHONES Level 7, 3 Rider Blvd Rhodes NSW 2138 Phone: 13 8000

CON-X-ION PO Box 283 Ashmore City QLD 4214 Phone: 07 5556 9888

CRAVE COMMUNICATIONS PO Box 1131 Newport NSW 2106 Phone: 02 8705 6205

HARVEY WORLD TRAVEL PO Box 6004, Shoppingworld North Sydney NSW 2059 Phone: 02 9957 3688

TELCOINABOX 10/9 Hunter Street Sydney NSW 2000 Phone: 1300 683 526

JETSET TRAVELWORLD GROUP Level 3, 77 Berry Street North Sydney NSW 2060 Phone: 02 8229 4000

TELECHOICE 74 Eastern Road South Melbourne VIC 3205 Phone: 03 8699 2555 WIRELESS ANYWHERE GROUP Unit 1, 76 Reserve Road Artarmon NSW 2064 Phone: 1300 665 014 ‘yes’ OPTUS SHOP Singtel Optus Pty Limited 1 Lyonpark Rd, Macquarie Park NSW 2113 Phone: 02 9870 7495

Trade & Services ECOSMART HOT WATER PO Box 6089 Silverwater NSW 2128 Phone: 133 326 FOX MOWING Phone: 1800 369 669 JIM’S ANTENNA’S Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 JIM’S GLASS Phone: 131 546

vending AUSTVENDING 261 Church Street Prospect SA 5082 Phone 1300 769 967 BOX CORPORATION PO Box 156 North Fremantle WA 6159 Phone: 08 9200 2251 CUPA NUTZ 3 Herbert Street Parkdale VIC 3195 Phone: 0425 838 800 FIVE HIGH VENDING SYSTEMS Phone: 0421 603342 Fresh Juice Vending Email: robert@freshjuicevening.com.au GAMEKING AUSTRALIA PO Box 348 Morisset NSW 2264 Phone: 0414 868 500 JUST NOW VENDING Baulkham Hills NSW Phone: 0411 111568

JIM’S PLUMBING Phone: 131 546

KOALA KRANE Unit 204/360 Marine Parade Labrador QLD 4215 Phone: 0427 888 635

JIM’S SECURITY DOORS Phone: 131 546

KOOLER ICE Phone: 1800 858 3025

JIM’S SOLAR Phone: 131 546

MOVIEMATE AUSTRALASIA PO Box 944 Bribie Island QLD 4507 Phone: 0458 818 706

PLATINUM ELECTRICAL CONTRACTORS PO Box 6234 Rouse Hill NSW 2155 Phone: 1800 752 846 SCROOZ 5-11 Jardine Drive Redlands Business Park Redland Bay QLD 4165 Phone: 07 3829 1993 SHOWER SURGEON PO Box 208 Oaklands Park SA 5046 Phone: 0412 135 647 SUPER GREEN SOLUTIONS 161 Ingham Road, West End Townsville QLD 4810 Phone: 07 4772 7655

“Do not think of the lease fee as a monthly expense, treat it as a long term commitment.”

PROVENDER VENDING Unit 3, 207 Young Street Waterloo NSW 2017 Phone: 1800 121 111 RP VENDING Unit 23, 9 Powells Road Brookvale NSW 2100 Phone: 1800 066 112

Workplace Health & Safety SAFETYQUIP PO Box 1332 Noosa Heads QLD 4567 Phone: 07 5455 3822 TESTEL PO Box 291 Unley SA 5061 Phone: 1300 881 116 THE DRUG DETECTION AGENCY Phone: 1300 4DETECTION

Peter Buckingham

2 0 2 0 F R A NCHIS E DIRECTORY | 89

n ew zeala nd f ra nchise lis ting s accounting & financial services BUSY BOOKKEEPING PO Box 851 Robina QLD 4226 AUS Phone: +61 7 5553 8200 CAL SYSTEMS PO Box 221 Waikanae Phone: 04 293 6899 CFO ON-CALL PO Box 9415 Wyoming NSW 2250 AUS Phone: 0800 180 400 ENABLEME LTD PO Box 498 Shortland Street, Auckland Phone: 021 760 046 FIFO CAPITAL PO Box 851 Robina QLD 4226 AUS Phone: 0800 333 436 FIRST CLASS ACCOUNTS PO Box 851 Robina DC QLD 4226 AUS Phone: 0800 777 552 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland NZ Phone: 09 634 3150 JUST LOANS PO Box 2560 Dunedin 9044 Phone: 0800 333 455 MIKE PERO MORTGAGES PO Box 2060 Christchurch 8015 Phone: 03 377 7440 NEW ZEALAND HOME LOANS PO Box 161 Hamilton 3240 Phone: 07 839 0998 NEW ZEALAND POST & KIWIBANK Level 12, New Zealand Post House 7 Waterloo Quay Wellington 6011 Phone: 09 336 8284 SMALL BUSINESS ACCOUNTING PO Box 47 818 Ponsonby, Auckland Phone: 0800 114 722 THE INTERFACE FINANCIAL GROUP Phone: 09 302 7704

Advertising & Marketing GIGGLE TV Phone: 06 355 3480 REDWORX National Franchise Support Office lower Hutt Contact: 0800 REDWORX (7339679)

“Once you select the franchise, identify the top three franchisors in that sector and look at and compare their entry and ongoing costs as no two systems are alike.”

Robert Toth

90 | 20 2 0 FR AN CHISE DIR ECTO RY

Automotive Products & Services 0800 2 FIX IT Phone: 0800 234 948 AA AUTO SERVICE & REPAIR PO Box 5 Auckland Phone: 09 966 8800 AUTO ONE PO Box 3342 Napier Phone: 06 843 5949 COLORGLO INTERNATIONAL Phone: 09 524 6214 DRI WASH ‘N GUARD PO Box 3410 Narrellan DC NSW 2567 AUS Phone: +61 2 4648 6100 ENZED Private Bag 14906, Panmure, Mount Wellington Auckland Phone: 09 574 1744 EXTREME AUTOMOTIVE PARTS DISTRIBUTORS PO Box 1518 Hamilton Phone: 0800 498 7363 FINAL TOUCH PO Box 1083 Cambridge 3450 Phone: 09 358 1141 IMPORT4LESS Phone: 03 528 1003 HONDA PO Box 97-340 South Auckland Mail Centre Manukau City Phone: 09 262 7304 MAG & TURBO WAREHOUSE PO Box 97528 Manakua Phone: 0800 MAGS 4 U MARSHALL BATTERIES PO Box 36026 Lower Hutt Wellington Phone: 04 568 4269 MAZDA NEW ZEALAND PO Box 132057 Sylvia Park Auckland 1644 Phone: 0800 800 626 MIDAS NEW ZEALAND PO Box 305521 Triton Plaza, North Shore Auckland 0757 Phone: 09 415 0232 MINI TANKERS FUELS & OILS Unit 3, 110 Mays Road Onehunga, Auckland Phone: 09 622 2671 MOTIVITY FRANCHISING Suite 170, 15 Albert Avenue Broadbeach QLD 4218 AUS Phone: +61 425 239 863 NOVUS Phone: 03 366 0870 OIL CHANGERS NEW ZEALAND Unit 12 / 14 Acheron Drive Christchurch Phone: 03 343 6080 PIRTEK 10 Ross Reid Place East Tamaki Auckland Phone: 09 274 6925

RESIN WELD Phone: 0-9-827 6153 PIT STOP PO Box 12240 Penrose Auckland Phone: 09 634 3666 SNAP-ON TOOLS PO Box 6077 Seven Hills NSW 2148 AUS Phone: 0800 762 766 SUCKIE MOTO FRANCHISING PO Box 54224 The Marina Auckland 2144 Phone: 021 278 2566 THE TOUCH UP GUYS 444b Beach Road Murrays Bay Auckland 0630 Phone: 0800 759 363 THE WHEEL MAGICIAN 5 Tania Way Paparangi, Wellington Phone: 0800 537 233

Beauty Products & Services CACI 7c Taylors Road Morningside, Auckland Phone: 0800 438 438 JUST CUTS Phone: 0800 100 114 LUSH LASHES 29a Marina Grove Lower Hutt Wellington Phone: 0800 587 4527 RODNEY WAYNE PO Box 825 Shortland Street Auckland 1140 Phone: 09 358 4644 TEETH WHITENING ASSOCIATES Suite 1 (Ground Floor) 291 Tamaki Drive, Kohimarama Auckland 1071 Phone: 09 578 3282 TONI&GUY Phone: 09 847 9219 WAXNLASER Phone: 0800 838 329

Building Products & Services A BUYER’S CHOICE HOME INSPECTIONS Phone: 0800 863 636 ACCESSMAN 2 Alloy Street Sockburn Christchurch Phone: 03 341 3566 ADEN FRANCHISE GROUP 10 Boston Road Mt Eden Auckland Phone: 09 377 6311 AERIAL MASTER 345a Rosetta Road Paraparaumu Wellington 5032 Tel: 0272 218 763 CORESTEEL BUILDINGS Phone: 09 438 1562 CUTSHOP Unit 7 135 Pilkington Road Panmure NZ Phone: +64 9 666 0632

DECK AND FENCE PRO 378 Crawford Road Te Puna, Tauranga 3171 Phone: 07 5525 311

KITCHENS REFRESHED PO Box 75-937 Auckland Phone: 0800 100 130

DIAMOND FUSION PO Box 60351 Titirangi 0642 Phone: 0800 667 278

LANDMARK HOMES NZ PO Box 500 Tauranga Phone: 07 578 2295

DREAM DOORS PO Box 31 Lake Hawea 9345 Phone: 03 443 5133

LASER ELECTRICAL GROUP PO Box 19005 Avondale Auckland Phone: 09 820 3800

FIREWATCH 8c Piermark Drive Albany Auckland 0632 Phone: 09 415 3337

LASER PLUMBING PO Box 19005 Auckland 1746 Phone: 09 820 3800

FIX IT BUILDING SERVICES PO Box 31632 Lower Hutt Wellington Phone: 09 444 4167

LATITUDE HOMES PO Box 72512 Papakura 2244 Phone: 09 298 5811

FLETCHER ALUMINIUM PO Box 14107 Panmure, Mount Wellington Auckland Phone: 09 574 1500

LOCKWOOD HOMES Private Bag RO 3034 Rotorua Phone: 07 347 7691

FLOORING DESIGN PO Box 5136 Greenmeadows, Napier 4145 Phone: 027 559 2281 GENERATION HOMES Phone: 0274 908 399 GJ GARDNER 19 Tarndale Grove Albany 0751 Phone: 09 415 2488 GRANITE TRANSFORMATION 7/5 Talavera Road North Ryde NSW 2113 AUS Phone: +61 2 8817 5900 HAMMER HARDWARE Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9953 HORIZON HOMES PO Box 805 Orewa, Auckland Phone: 027 412 5373 HOTONDO HOMES Australia Phone: +61 3 9559 5000 HRV VENTILATION Phone: 0800 HRV123 HYDRAULINK PO Box 12826 Penrose Auckland Phone: 09 525 2626 JENNIAN HOMES PO Box 847 Tauranga 3140 Phone: 07 578 2301

MAGNETITE Australia Phone: +61 2 9565 4070 MITRE 10 Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9900 MODA PO Box 21709 Henderson Auckland Phone: 09 835 2221 MR FENCERS SYSTEMS PO Box 5343 Frankton Hamilton Phone: 07 855 6010

PREP & PAINT PRO Phone: 07 552 5311 PROVISTA BALUSTRADE SYSTEMS Phone: 0275 961 264 RAINCATCHER SYSTEMS Phone: 0800 724 622 REALTY RETURNS, THE PROPERTY IMPROVERS Phone: 09 213 7993 REFRESH RENOVATIONS PO Box 109 193 Newmarket Auckland Phone: 09 531 5357 REZLAB GROUP HOLDINGS 57 Higgins Road Hamilton Phone: 0800 REZLAB SHED BOSS Phone: 0 7 579 1525 SIGNATURE HOMES PO Box 305393 Triton Plaza North Shore City 0757 Phone: 09 415 2468 SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147 SUNBRIGHT LAMP DISTRIBUTORS Phone: 09 478 9824 SUPERBUILD Phone: 0800 GO 4 SUPER TACA NZ Australia Phone: +61 3 8727 5000 TASMAN INSULATION PO Box 12 069 Penrose Auckland Phone: 09 579 2139

MR PLUMBER PO Box 112-305 Auckland 1642 Phone: 0800 800 202

THE BARN COMPANY Phone: 09 438 1562

MR SANDLESS NZ Phone: 0800 744 693

TINT PRO PO Box 13 108 Onehunga Phone: 0800 846 877

NAKED POOL COMPANY 24 McColl Street Newmarket Auckland Phone: 0800 204 044

VENLUREE Phone: 09 913 4185

NAVIGATION HOMES 673 Karaka Road Auckland 2580 Phone: 09 294 6135 NEW ZEALAND HEAT PUMPS PO Box 35202 Shirley Christchurch Phone: 0800 200 400

VERSATILE HOMES AND BUILDINGS Phone: 0274 970 128 UVTEC PO Box 20 Tauranga Phone: 07 548 2723 WARMUP NEW ZEALAND Phone: 09 820 3850

NZ FLOORSANDING CO PO Box 13286 Tauranga 3141 Phone: 0800 693 566

WET SEAL PO Box 33-720 Takapuna Auckland Phone: 0800 436 000

JUST CABINS PO Box 68171 Newton Auckland 1145 Phone: 021 716 776

PINKFIT PO Box 12 069 Penrose, Auckland Phone: 021 814 113

WINDOW DRESSINGS Phone: 021 345 109

KINETIC ELECTRICAL PO Box 8628 Havelock North Hawke’s Bay Phone: 06 878 1103

PLACEMAKERS 150 Marua Road Mt Wellington 1134 Auckland City Phone: 09 525 5100

KITCHEN STUDIO 447B Blenheim Road Middleton, Christchurch Phone: 03 964 4580

PLUMB’IN Private Bag 300 987 Albany, Auckland Phone: 09 448 0280

“In franchising… the franchisor must create value for franchisees, developing trustful relationships with franchisees.”

Robin La Pere

2 0 2 0 F R A NCHIS E DIRECTORY | 91

n ew zeala nd f ra nchise lis ting s Business Services ACARDO WORKPLACE SAFETY SUPPLIES Phone: 0508 ACARDO ACTIONCOACH Phone: 09 575 5790 ADVANCE INTERNATIONAL 663 Great South Road Penrose Auckland 1061 Phone: 0800 223826 APPARELMASTER PO Box 38456 Wellington Mail Centre Lower Hutt 5045 Phone: 04 569 3652

GRAFFITI DOCTOR Phone: 0800 482 437 HELIUM WORK SEARCH PO Box 1594 Wellington 6140 Phone: 04 916 2180 HUMITECH Phone: 0800 486 434 KIWIHOST 3/93 Main South Road Upper Riccarton Christchurch 8442 Phone: 03 343 5007 LEADERSHIP MANAGEMENT 1400 Malvern Road Glen Iris VIC 3146 AUS Phone: 0800 333 270

ARMSTRONG SMARTER SECURITY Phone: 029 474 9007

LINK BUSINESS SERVICES PO Box 12-324 Penrose Auckland Phone: 09 555 6007

BBX MANAGEMENT PO Box 803 L4 106 Gloucester Street Christchurch Phone: 03 372 1562

MANDEVILLE MARKETING PO Box 36743 Merivale Christchurch 8146 Phone: 0508 776 668

BEVINCO PO Box 12 195 Beckenham Christchurch Phone: 03 332 6560 BIG PADDLE COMPANY Phone: 09 630 7710 CAD PARTNERS PO Box 65 313 Mairangi Bay Auckland Phone: 0800 180 400 COMPLETE FIRST AID SUPPLIES PO Box 69-123 Glendene Auckland 0645 Phone: 09 827 7726 CRESTCLEAN PO Box 740 Dunedin 9054 Phone: 03 477 1126 CUTSHOP Unit 7 135 Pilkington Road Panmure NZ Phone: +64 9 666 0632 DESIGN IMPORTANCE 420 Mt Alexander Road Ascot Vale VIC Australia Phone: +61 4 1430 3080 DISTRIBUTION INTERNATIONAL PO Box 36611 Merivale Christchurch 8146 Phone: 0800 366 116 ECOMIST Eastgate Business Park 800 Te Ngae Rotorua Phone: 0800 75 75 78 EMBROIDME PO Box 51890 Pakuranga Auckland 2140 Phone: 09 577 4223 EXPENSE REDUCTION ANALYSTS Phone: 04 566 6615 FASTWAY COURIERS NZ Shed 5, Level 1, Lever Street Ahuriri Phone: 06 833 6333 FLO2CASH PO Box 301 199 Albany Auckland 0752 Phone: 0800 356 222

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MEGA SERVICES PO Box 3061 Christchurch Phone: 03 384 4885

Children’s Products & Services ABACUS MATHS ACADEMY 42 Ascot Avenue Remuera Auckland 1050 Phone: 09 5221 238 BABY ON THE MOVE 84 Wech Drive Warkworth North Auckland 0910 Phone: 09 422 2285 BOOKENDS NEW ZEALAND PO Box 36514 Merivale Christchurch 8146 Phone: 03 377 9555 CHIPMONKS PLAYLAND & CAFÉ Port Building 9-13 George Street Dunedin 9023 Phone: 03 472 8480 GRASSHOPPER SOCCER Phone: 04 889 2013 JELLYBEANS MUSIC NZ 9 Lockhart Place Mt Wellington, Auckland Phone: 09 576 9902 JUMPING BEANS INTERNATIONAL Phone: 09 475 9204

MONEY CONCEPTS NEW ZEALAND 2nd Floor, 111 Molesworth Street Wellington 6001 Phone: 02 7255 5951

JUMP SWIM SCHOOLS Unit6/54 – 56 Paradise Avenue Miami Gold Coast 4220 AUS Phone: 1300 249 241

NEW ZEALAND POST Customer Service Centre PO Box 39100 Wellington Mail Centre Lower Hutt 5045 Phone: 0800 501 501

KEA KIDS CLUB PO Box 75/580 Manurewa 2243 Auckland Phone: 09 535 2187

OFFICE PRODUCTS DEPOT Phone: 09 915 4544 PACK&SEND Unit 1, 213 Blenheim Road Riccarton, South Island Christchurch Phone: 021 799 783 PROPERTYSCOUTS PROPERTY MANAGEMENT Phone: 03 477 9228 PROTECTA GLASS PO Box 722 Orewa 0946 Auckland Phone: 02 7292 4640 QJUMPERS PO Box 13354 Bay Central Tauranga Phone: 0800 QJUMPERS RESUME ONE Unit 27/595 Laurie Southwick Parade Gulf Harbour 0930 Auckland Phone: 09 235 8484 SPEEDY SIGNS PO Box 51-890 Auckland Phone: 09 577 4223 SUPER SHUTTLE Phone: 09 522 5710 TELCOINABOX PO Box 331-166 Takapuna Auckland 0740 Phone: 0800 7 TELCO THE ALTERNATIVE BOARD Phone: 09 446 0963 THEXTON ARMSTRONG Phone: 02 7509 3385

KELLY SPORTS Phone: 09 427 9377 LITTLE KICKERS Auckland 1025 Phone: 09 815 8607 MY GYM PO Box 58813 Greenmount Auckland Phone: 09 274 4949 SKIDS – SAFE KIDS IN DAILY SUPERVISION PO Box 259 262 Greenmount, Auckland Phone: 09 576 6602 SMALLPRINT NZ Unit 4 2-4 Williams Grove Bon Beach VIC 3196 Phone: 1800 762 557 STRETCH-N-GROW PO Box 65147 Mairangi Bay Auckland 0741 Phone: 09 447 1827 TOYHIRE Phone: 09 573 6124

Cleaning Services AMAC PO Box 48 078 Blockhause Bay Auckland 0644 Phone: 0800 262 269 AMAZING CLEAN NEW ZEALAND Unit 7, 21 Railside Place Frankton Hamilton NZ 3204 Phone: 0800 2 AMAZE (2 26293) BUSY BEE CLEANING SERVICES PO Box 6423 Upper Riccarton Christchurch 8442 Phone: 03 423 9688

CEILING MASTER PO Box 20396 Christchurch 5 Phone: 03 365 5111 CLEAN PLANET FRANCHISE 51c Hastie Avenue Mangere Bridge Auckland 2022 Phone: 09 622 0828 CLEANCORP FRANCHISE SYSTEM PO Box 37948 Parnell, Auckland 1151 Phone: 09 307 2970 CLEANTASTIC COMMERCIAL CLEANING PO Box 7425 Taradale Napier 4141 Phone: 06 843 320 COOKRIGHT KITCHEN SERVICES PO Box 3183 Hawkes Bay Mail Centre, Napier 4142 Phone: 06 354 3150 CREST COMMERCIAL CLEANING PO Box 740 Dunedin 9054 Phone: 03 477 1126

Computer Products & Services CARTRIDGE WORLD Phone: 03 446 8600 COMPUTER SOLUTIONS SALES & SERVICE PO Box 11-193 Palm Beach Papamoa 3151 Phone: 07 571 0235 COMPUTER TROUBLESHOOTERS Phone: 0800 728 768 GEEKS ON CALL Australia Phone: +61 408 847 524 GEEKS ON WHEELS PO Box 9780 Marion Square Wellington 6141 Phone: 04 891 0269 NEED A NERD PO Box 86 Clive Hawke’s Bay 4148 Phone: 0800 633 326

contract cutting services

CREWCUT 45a Princes Street, PO Box 90815 Northcote Auckland 1030 Phone: 09 481 0004

GREEN CLEEN Unit 39, 5 Ponderosa Parade Warriewood NSW 2103 AUS Phone: (AUS) 1300 550 523 JANI KING (NZ) 66 Hillside Road Glenfield Auckland Phone: 09 441 9996 JET CLEANING SERVICES Po Box 68 454 Newton Auckland 1145 Phone: 09 302 1536 LOVEN PO Box 202 064, Southgate Post Centre Takanini Auckland Phone: 09 296 5328 PARAMOUNT SERVICES 1st Floor, 4 Murdoch Road Grey Lynn Auckland 1002 Phone: 09 376 7850 PRESTIGE HOME GROOMERS 12 Woodleigh Place Ohauiti Tauranga Phone: 07 543 2090 SELECT CLEANING PO Box 22313, Hunter’s Corner Manukau Auckland Phone: 021 661 695 SOFTWASH PO Box 20293 Hamilton 3241 Phone: 07 848 1700

“The FCA is determined to set an industry benchmark where our members lead the way.”

Mary Aldred

Dominique Lamb

Distribution ANCHOR FRANCHISE Private Bag 75806 Manurewa Auckland Phone: 09 295 2700 AUSSIE FARMERS DIRECT Building 2, 9 Ferndell Street Granville NSW 2142 AUS Phone: 1300 MILKMAN LIFETIME DISTRIBUTORS 135b Morrin Road Mt Wellington Auckland Phone: 09 574 6695 THE TRUSTY DELIVERY CO PO Box 16-381 Christchurch 8441 Phone: 0800 443 355

Educational & Training Systems

ENVIRO CLEAN & RESTORATION Unit 1, 35 Maurice Road Penrose Auckland 1642 Phone: 09 636 1320 GREEN ACRES FRANCHISE GROUP PO Box 41271 St Lukes Auckland 1346 Phone: 0800 803 200

“Knowing what it is that you don’t know is vital to becoming a successful business owner.”

LCF FUN LANGUAGES PO Box 89060 Torbay Auckland NZ Phone: 0800 836 000

CUTSHOP® Unit 7, 135 Pilkington Road, Panmure, New Zealand Contact: Andre Hofer Phone: +64 9 666 0632 Email: andre.hofer@cutshop.com Website: www.cutshop.com Business description: Cutshop® is a successful business offering contract cutting services, supplying cabinetry to the kitchen and shop-fitting trade, and being a manufacturing partner for designers of bespoke products and furniture.

Our customers are kitchen designers, cabinet makers and shop fitters who value a consistently high-quality service and a fast turnaround.

We also work with customers who value our extensive manufacturing experience and capabilities, and our approach in taking their designs from concept to production.

Cutshop® is a growing network with three busy factories in Auckland and Waikato, with nine more territories available in New Zealand.

This proven concept and solid franchise model is eager to find motivated people who want to “be in business for themselves, but not by themselves,” supported by the experience and professionalism of the Cutshop® team.

Membership: FANZ Year established: 2009 Number of franchise outlets: 3 (2 in Auckland and 1 in Waikato) Initial franchise fee: From $100k to $140k, dependent on chosen business model Investment required: From $350k to $1.2m, dependent on chosen business model Training & support: Upfront and ongoing (includes business process, systems, and marketing) Locations available: 9 territories currently available

MATHZWISE Phone: 07 886 0965 NUMBER WORKS ’NWORDS Phone: 07 848 2574 PACIFIC SIMULATORS 2010 Unit 2, 103 Main South Road Sockburn Christchurch 8042 Phone: 03 343 0864

Entertainment KIWIKRANE PO Box 41398 St Lukes Auckland 1346 Phone: 09 307 0810 LOLLIPOPS PLAYLAND & CAFÉ 20a Rempstone Drive Halswell Christchurch Phone: 04 565 1569 MEGAZONE LASER GAMES PO Box 78396 Grey Lynn Auckland Phone: 09 360 2900

Food - Bakeries BAKERS DELIGHT 36 Enfield Street Mt Eden, Auckland, 1024 New Zealand Phone: 0800 225 388 BRUMBY’S BAKERIES 10F Morningside Drive Morningside Auckland 1025 Phone: 0508 278 6297 BRUMBY’S GO! PO Box 1549 Southport QLD 4215 AUS Phone: 0800 843 452 CITY CAKE COMPANY Phone: 022 042 8824 2 0 2 0 F R A NCHIS E DIRECTORY | 93

n ew zeala nd f ra nchise lis ting s Food – Coffee & Cafés BB’S CAFÉ PO Box 112-260 Penrose Auckland Phone: 09 525 7700 BREAKERS CAFÉ & BAR Phone: 06 834 0537 BUGGER CAFE Phone: 027 551 0963 CAFE2U NZ Building 7, 81 Frenchs Forest Road East Frenchs Forest NSW 2086 AUS Phone: 0508 004 388 CAFÉ BOTANNIX Phone: 09 451 9119 CARL’S JR. Phone: 021 276 9769 CHOCOLATERIA™ SAN CHURRO Suite 103, 425 Docklands Drive Docklands VIC 3008 AUS Phone: (AUS) 1300 797 620 COFFEE CULTURE Phone: 03 377 2605 COLUMBUS COFFEE PO Box 911 030 Victoria Street West Auckland CBD Phone: 0800 100 110

STREETWISE COFFEE Phone: 06 364 5733 THE COFFEE CLUB PO Box 78-203 Grey Lynn Auckland 1245 Phone: 09 304 0008 THE COFFEE GUY PO Box 37526 Parnell Auckland Phone: 09 309 9727 THE COFFEE SHOT Phone: 03 472 8618 THEOBROMA CAFES, LOUNGES AND BARS Australia Phone: +61 3 9480 1030 XPRESSO DELIGHT Phone: 021 875 431

Food – Restaurants & Dining Rooms COBB & CO Phone: 021 483 500 HELL Phone: 027 364 2431 HOG’S BREATH CAFÉ PO Box 8068 Cleveland QLD 4163 AUS Phone: 1800 HOGSTER

ESQUIRES COFFEE HOUSE PO Box 6570, Wellesley Street Auckland CBD Phone: 0800 843 452

LA PORCHETTA 192 Mahoneys Road Thomastown VIC 3074 Tel: +61 3 9460 6700

GLORIA JEAN’S COFFEES Phone: 09 520 6477

LJS FISH AND CHIPS RESTAURANT PO Box 110 Whitford Auckland 2149 Phone: 09 530 8090

HOLLYWOOD BAKERY 1H Henry Rose Place Albany Auckland 632 Phone: 021 471 776 ICON COFFEE PO Box 25088 St Heliers Bay Auckland 1740 Phone: 09 524 5847 ILLY ESPRESSO BAR Phone: 021 707 758 JAMAICA BLUE NZ PO Box 137228 Parnell Auckland Phone: 09 377 1901 MEGA CAFÉ Phone: 0800 100 110 MUFFIN BREAK PO Box 137-228 Parnell Auckland 1151 Phone: 09 377 1901 MUZZ BUZZ Phone: 09 359 9068 NEW YORK DELI Phone: 03 968 4924 PALEO CAFÉ Australia Phone: +61 7 4225 5388 ROBERT HARRIS CAFÉ PO Box 58095 Greenmount Manakau 2141 Phone: 0800 426 333 SHAKY ISLES COFFEE CO Phone: 09 529 9177 SHINGLE INN CAFÉ Australia Phone: +61 7 3399 3000 SIERRA COFFEE Phone: 09 444 4369

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LONE STAR Phone: 03 374 3208 MCDONALDS RESTAURANTS NEW ZEALAND PO Box 6644 Wellesley Street Auckland 1141 Phone: 0800 622 227 MEXICALI PO Box 109 255 Newmarket Auckland Phone: 09 522 0990 PIZZA HUT Phone: 09 525 8700 SPAGALIMIS ITALIAN PIZZERIA Phone: 0800 113 113 THE ORIGINAL CALIFORNIA BURRITO COMPANY PO Box 106 956 Auckland 1143 Phone: 09 354 4815 VALENTINES RESTAURANTS Phone: 09 444 4819

“The aftermath of the banking royal commission left many business owners struggling to access funds, as the banks tightened their lending conditions in an effort to be more risk-averse.”

James Scurr

“Ensure you have the passion for the product and for building a business” Corina Vucic

Food – Retail COOKIE TIME 789 Main South Road Templeton 8042 Phone: 03 349 6161 DONUT KING NZ PO Box 1549 Southport QLD 4215 AUS Phone: (AUS) 1800 067 619 THE FISHMONGER SEAFOOD DELICATESSEN PO Box 137340 Parnell Auckland Phone: 02 158 8880 FRUIT WORLD 8 Monahan Road Mt Wellington Auckland Phone: 09 274 0876 GOLDEN NUTS FRANCHISING NZ 61A Athens Road Onehunga Auckland Phone: 021 126 3059 HOLLAND & BARRETT Samuel Ryder House Townsend Drive, Attleborough Fields Nuneaton UK, CV11 6XW Phone: (UK) +44 2476 244 543 LENARD’S CHICKEN Level 1, 225 Montague Road West End QLD 4101 AUS Phone: +61 7 3100 7800 LIME JUICE BAR PO Box 12-240 Penrose Auckland Phone: 09 634 3666 MAD BUTCHER Phone: 09 531 5910 MEDITERRANEAN FOOD WAREHOUSE Phone: 04 939 8100 MR WHIPPY PO Box 133-070 East Ridge Auckland 4416 Phone: 09 521 9325 MR WOO SUSHI Phone: 021 781 250 NEW ZEALAND NATURAL ICE CREAM 1 Accent Drive East Tamaki Auckland Phone: 09 274 6168 SIMPLY SQUEEZED PO Box 71 Bay View Napier 4149 Phone: 06 836 7066 SUPER LIQUOR HOLDINGS Lvl 7, 182 Broadway Newmarket Auckland 1023 Phone: 03 361 2719 THE CHEESECAKE SHOP PO Box 58 599 Botany Auckland Phone: 09 274 5680 THE NZ MANUKA EGG COMPANY Phone: 03 485 9660 YÖGG Phone: 09 531 5911

Food – Take Away BLACK FOREST WAFFLE HUT Phone: 03 688 6064 BURGERFUEL PO Box 14 7320 Ponsonby Auckland Phone: 09 376 6007 BURGER WISCONSIN PO Box 24427 Wellington 6142 Phone: 04 384 9000 CRUST GOURMET PIZZA Phone: 0800 894 199 DOMINO’S PIZZA Australia Phone: +61 7 3633 3333 FRITZ WEINERS Phone: 0800 4 FRITZ HABITUAL FIX PO Box 101-622 North Shore Mail Centre Phone: 09 965 1300 JESTERS PIES PO Box 33-1185 Takapuna North Shore City Phone: 09 442 4680

Health & Fitness ANYTIME FITNESS PO Box 15409 Dinsdale Hamilton Phone: 07 839 0209 CLUB PHYSICAL Phone: 09 417 0071 CONTOURS Phone: 0800 46 4475 FMK KERATIN HAIR STRAIGHTENING SALON Phone: 021 933 322 FOOT MECHANICS PO Box 13540 Tauranga 3141 Phone: 07 579 4073 FOREVER GREEN 41 Morrin Road St Johns Auckland 1072 Phone: 09 533 6450 JAMES MARX HYPNOSIS PO Box 11153 Papamoa Bay of Plenty 3151 Phone: 02 137 3523

KIWIYO Phone: 021 339 644

JETTS FITNESS 24/7 7 Auburn Street Takapuna North Shore Takapuna Phone: 09 947 6534

OPORTO NEW ZEALAND PO Box 251 275 Pakuranga Auckland Phone: 09 379 0820

NOT BIG ENOUGH PO Box 31-597 Lower Hutt Wellington Phone: 021 248 1735

RACK N ROLL RIBS Phone: 09 555 1492

PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 AUS Phone: (AUS) +61 2 4648 2099

SUBWAY Level 1, Unit B3 Corinthian Office Park 17 Corinthian Drive Albany Auckland Phone: 09 415 3091 SUMOSALAD Australia Phone: +61 4 0105 5437 THE PITA PIT Phone: 09 486 4664 URBAN TURBAN NEW ZEALAND Unit C, 26 Aviemore Drive Highland Park Auckland Phone: 09 538 0833 WHOLLY BAGELS & PIZZA PO Box 33 234 Petone Lower Hutt 5046 Phone: 021 2722 422 ZEXX NZ Phone: 0800 556 022

hairdressing JUST CUTS “First Floor, 4-6 Kingsway, Cronulla, NSW 2230 Australia 0800 100 114 (toll free)”

“When the business risks of going alone are high, then joining a franchise becomes a viable option on the table.”

Dr Sudha Mani

ECO INSULATION PO Box 305470 Triton Plaza North Shore City 0757 Phone: 09 477 0270 EXCEED HOME NETWORK Phone: 0800 252 736 EXPRESS BUSINESS GROUP Phone: 0800 397 737 GROUTPRO 378 Crawford Road, RD1 Te Puna Tauranga Phone: 07 552 5311 HARRISONS ENERGY SOLUTIONS PO Box 33858 Takapuna Auckland Phone: 09 488 4700 HEALTH SMART HEAT PUMPS Phone: 03 377 5441 HEALTHY AIR Phone: 03 352 6986 HIRE A HUBBY PO Box 37 281 Parnell Auckland Phone: 0800 248 229 HOME INSTEAD SENIOR CARE PO Box 4245 210 Collingwood Street Hamilton Phone: 07 3720 8400 HOME PLUS PO Box 31015 Milford Auckland Phone: 09 478 8018 INNOVATIVE INTERIORS 245 Allright Place Auckland Phone: 09 570 5029 INSULTECH GROUP Phone: 09 263 9770

SNAP FITNESS 24/7 1005 Ferry Road Ferrymead Christchurch 8022 Phone: 021 243 4440

METICULOUS HOME SERVICES PO Box 31520 Milford Auckland Phone: 09 449 2004

SNOREPRO NEW ZEALAND PO Box 1099 Wellington Phone: 04 801 7225

MR GREEN AUCKLAND Phone: 09 414 6949

Home Services 0800 SUNSHADE 514 Queen Street West Hastings 4122 Phone: 06 876 9675 AIRIFY Phone: 09 377 7735 ALU RESTORE 183 Otonga Road Rotorua Bay of Plenty 3201 Phone: 07 347 7186 AT YOUR REQUEST Phone: 0800 297 297 BATHROOM DIRECT Phone: 021 959 796 CONTACT ROCKGAS PO Box 624 Wellington Phone: 03 373 6411 COOLTIME PO Box 12242 Chartwell Hamilton Phone: 07 854 1518

RAINAWAY SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147 SEAL A FRIDGE Australia Phone: +61 4 0847 1950 SPIDERMAN Phone: 03 455 3793 THERMAWOOD PO Box 1007 South Melbourne VIC 3205 AUS Phone: 0455 555 330 V.I.P. HOME SERVICES 2/34 Cavendish Drive Manukau City NZ 2104 Phone: 09 263 0544 WINDOW CLEANING PLUS Phone: 0800 000 309 WINDOW TREATMENTS PO Box 6260 Upper Riccarton Christchurch 8442 Phone: 021 338 031

“Speak to former and current franchisees of the system you are interested in.”

Mick Keogh 2 0 2 0 F R A NCHISE DIRECTORY | 95

n ew zeala nd f ra nchise lis ting s Hotels, Motels & Apartments BELLA VISTA ACCOMODATION PO Box 262 Oamaru 9444 Phone: 03 4379 055 BEST WESTERN PO Box 1987 North Sydney NSW 2059 AUS Phone: 0800 2378 93 QUEST SERVICED APARTMENTS (NZ) Level 4, 19-21 Como Street Takapuna Auckland Phone: 09 366 9680

Landscaping & Gardening ARCHGOLA Phone: 09 426 0013 BRUCIES LAWNMOWING & GARDEN CARE Phone: 09 267 7244 CENTRAL LANDSCAPE & GARDEN SUPPLIES PO Box 64132 Botany Auckland 2163 Phone: 09 273 5352 ECOTEC SYSTEMS 40 Anderson Lane RD 2, Tauranga 3172 Phone: 07 548 1414 JIM’S MOWING Phone: 03 377 5544 JIM’S TREES & STUMP REMOVAL Phone: 06 843 2848 KWIK KERB PO Box 103 Mt Ommaney QLD 4074 AUS Phone: 0800 865 945 LAWN FIX Phone: 07 548 0008 PALMERS GARDEN WORLD PO Box 331 586 Takapuna Auckland Phone: 09 443 9910 PIMP MY LAWN PO Box 2437 Stortford Lodge Hastings 4153 Phone: 0800 111 001 RAPID LAWN Phone: 021 365 296 WOOLGRO Phone: 09 570 1985 YARD ART & MOULDS INTERNATIONAL Phone: 09 431 3176 ZONES LANDSCAPING SPECIALISTS Phone: 021 118 5810

Mobile Franchises

FREEDOM COMPANION DRIVING SERVICES PO Box 302 424 North Harbour Auckland Phone: 0800 956 956

RE/MAX NEW ZEALAND Level 1, 70 Stanley Street Parnell Auckland 1010 Phone: 09 309 8478

JIM’S TEST AND TAG Phone: 131 546

REALSURE THE HOUSE INSPECTORS PO Box 48034 Silverstream Wellington Phone: 04 939 0296

MOBILE HAND CAR & MARINE GROOMING 1300 Weranui Road RDI Silverdale Auckland Phone: 09 307 3737 PURE PROTECT PO Box 9428 Newmarket Auckland Phone: 09 280 4830 SMALLPRINT AUS & NZ Unit 4 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557 THE DRUG DETECTION AGENCY (TDDA) PO Box 301678 Albany, North Shore City 0752 Phone: 02 1917 148

Pool & Spa POOLWERX PO Box 718 Toowong QLD AUS Phone: 0800 543 419 SWIMART POOL & SPA SERVICES Private Bag 99942 Newmarket, Auckland Phone: 09 525 7570

Printing & Copying PRINTING.COM 16-18 Cashew Street Grenada North, Wellington Phone: 04 232 7653 SNAP PRINTING PO Box 8414, Symonds Street Auckland CBD, Auckland Phone: 09 379 0822

SITEFINDERS Phone: 027 919 4349 TALL POPPY REAL ESTATE Phone: 027 4432 897 THE NZ HOUSE INSPECTION COMPANY 63 Moana Road Plimmerton Wellington Phone: 0800 751 751 TOP SNAP Phone: 0508 867 762 TRIPLE O PROPERTY MAINTENANCE 1/51 Parer Road Airport West Vic 3042 Phone: 03 9310 3911 WHATS UP HOUSE INSPECTIONS Phone: 021 952 397

Recreation / Leisure CINDERELLA LIMO Australia Phone: +61 4 1171 5300 FLIP OUT NEW ZEALAND Phone: 0417 422 897 LITTLE DRIBBLERS Phone: 04 586 6006 READY STEADY GO KIDS Australia Phone: +61 1 300 766 892 RUGBYTOTS NZ Phone: 021 878 335

Rent or Hire

Real Estate & Property Services

AVIS RENTAL Private Bag 92802 Penrose Auckland 1642 Phone: 09 525 2850

GREEN DOOR COMMISSION FREE REAL ESTATE 64 Montgomery Square Nelson 7010 Phone: 03 546 9332

BETTA RENTAL CARS 169 Main Highway Elleslie Auckland Phone: 09 525 2951

HARCOURTS 7-9 Alpers Avenue Newmarket 1023 Phone: 09 520 5569

DVDNOW KIOSKS Phone: 0800 DVDNOW

LJ HOOKER GROUP Level 3, 3 City Road Auckland 1010 Phone: 09 308 0450 MIKE PERO REAL ESTATE PO Box 29 530 Fendalton Christchurch 8540 Phone 0800 500 123

HANDY RENTALS 248 Thorndon Quay Thorndon Wellington Phone: 04 470 7710 HERTZ Private Bag 4716 Christchurch 8140 Phone: 03 358 6789 LAZERBIKE Phone: 027 682 0122

BARK BUSTERS Phone: 0800 167 710

NEW ZEALAND LETTING AGENTS Phone: 0800 103 203

DRIVING MISS DAISY PO Box 8489 Havelock North 4157 Phone: 06 877 0072

PROPERTY INDEPTH Phone: 0800 INDEPTH

MR RENTAL Unit 6, 706 Great South Road Penrose Auckland Phone: 0800 111 313

QUINOVIC PROPERTY MANAGEMENT PO Box 14 268 Wellington 6141 Phone: 04 801 7880

PEGASUS RENTAL CARS PO Box 47 818 Ponsonby Auckland 1144 Phone: 09 378 7940

RAY WHITE REAL ESTATE PO BOX 6067 Wellesley Street Auckland Phone: 09 377 5069

RENT-A-DENT PO Box 73-105 Auckland Airport Phone: 09 275 2914

FIBRENEW PO Box 29-300 Fendalton Christchurch Phone: 03 358 4290

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GODFREYS 17-21 Cavendish Drive Manukau Auckland 2104 Phone: 09 263 7636

TAKE NOTE PO Box 97-063 SAMC Manukau Auckland Phone: 09 262 2486

STORAGE BOX Unit 1, 2 Amera Place East Tamaki Auckland Phone: 09 271 1025

GUTHRIE BOWRON Level 4, Unit 5, Textile Centre 1 Kenwyn Street Parnell Auckland Phone: 09 306 1040

THE 2 N’5 SHOP Level 2, 87 Devon Street East New Plymouth Phone: 06 757 2702

UNITED VIDEO PO Box 12250 Chartwell Square Hamilton 3284 Phone: 07 853 7035

HARDY’S HEALTH STORES PO Box 19004 Hamilton Phone: 07 838 3274

VIDEO EZY Phone: 09 302 2229

HARRISONS CARPET ONE PO Box 33858 North Shore Auckland Phone: 09 488 4710

RENTED.ORG.NZ Phone: 0800 562 3733 ROOM2RENT Phone: 0508 222 464

Retail ADVANCE FRANCHISE SYSTEMS PO Box 12 642 Penrose Auckland 1642 Phone: 09 525 3792 AGATHA PARIS Phone: 0800 AGATHA BATHROOM WAREHOUSE PO Box 12075 Central Mall Rotorua Phone: 07 343 6676 BEDPOST PO Box 23-364 Hunters Corner Paptoetoe 2155 Auckland Phone: 09 278 1010 BIN INN RETAIL GROUP PO Box 230271 The Hub Botany 2163 Auckland Phone: 09 572 0220

BY NATURE Phone: 0030 2414 05207 CASH CONVERTERS PO Box 302212 North Harbour North Shore 0751 Phone: 09 414 1960 CASHBOX 94 Wairau Road Glenfield Auckland 0627 Phone: 09 444 7477 CIVIC VIDEO Level 1, 268-270 Manukua Road Parnell Auckland 1151 Phone: 09 523 5471 COLOURPLUS PO Box 83174 Edmonton Auckland Phone: 09 818 9215 DOLLAR VALUE Phone: 029 289 6149 DYMOCKS 428 George Street Sydney NSW 2000 AUS Phone: (AUS) 1800 643 303 EGG MATERNITY 115 Khyber Pass Graston Auckland Phone: 09 523 0398 FOOTLOOSE Phone: 09 298 0653 FRIDGE FREEZER ICE BOX Phone: 03 348 4768 FRONTRUNNER Phone: 03 348 4768 FURNITURE COURT Phone: 09 277 5465

HARVEY WORLD TRAVEL Phone: 09 307 1860 ISSIMO Phone: 03 348 4768 K & B MANNINEN Christies Jewellery PO Box 5103 Palmerston North 4441 Phone: 06 825 6117 LOLITA S.A. Phone: 00598 2309 0890 LIQUORLAND Phone: 09 621 0875

THE ATHLETES FOOT RD 1 Silverdale Auckland 1140 Phone: 0800 BESTFIT THE CHRISTMAS HEIRLOOM COMPANY Phone: 07 839 6209 THE SWEETEST LITTLE CHOCOLATE SHOP PO Box 5474 Wellesley Street Auckland 1141 Phone: 09 374 4550 TOYWORLD PO Box 8898, Symonds Street Auckland 1150 Phone: 09 374 1500 Z ENERGY Phone: 04 498 0200

Travel CORPORATE CABS 161 Manukau Road Auckland Phone: 09 632 0600

MISTER MINIT Australia Phone: +61 2 9521 9100

Vending

NIGHT ‘N DAY FOODSTORES PO Box 5769 Dunedin 9058 Phone: 03 477 2340

AUSTVENDING 261 Churchill Road Prospect SA 5082 AUS Phone: (AUS) 1300 769 967

PAPER PLUS 42856, Lambie Drive Manuakau Auckland Phone: 09 261 1054

COOLSPOT UNLIMITED Level 40, 140 Williams Street Melbourne VIC 3000 AUS Phone: +61 3 9607 8328

PARA RUBBER PO Box 259 123 Botany Auckland 2163 Phone: 09 532 8794

PROVENDER NZ PO Box 11 007 Auckland Phone: 09 525 2767

POSTSHOP KIWIBANK Phone: 09 336 8284

SIMPLICITY VENDING 31 Claude Street Hamilton Phone: 07 855 2007

SADDLERY WAREHOUSE PO Box 100-780 North Shore Mail Centre Auckland Phone: 0508 467 734 SHOE CLINIC 64 Willis Street Wellington Phone: 04 499 4495 SIMPLIFOOD Phone: 07 693 7334 SMITHS SPORTS SHOES PO Box 10460 Baylair Mt Maunganui Phone: 09 626 2097 SPECSAVERS NEW ZEALAND Phone: 09 475 5434 STIHL SHOP Phone: 09 262 4000 STIRLING SPORTS PO Box 35 374 Shirley Christchurch 8051 Phone: 03 523 1851 TACKLEBOX PO Box 16258 Bethlehem, Tauranga Phone: 07 579 3677

Workplace Health & Safety GLOBAL SAFE NEW ZEALAND PO Box 2042 Kuripuni Masterton 5824 Phone: 02 7210 4292 SAFE T SUPPLIES Phone: 09 525 2767 VITAL CARE PO Box 498 Matamata 3340 Phone: 0800 48 48 25

“It is reported that new startup businesses are far more likely to fail in the first three years than that compared to a franchised business.”

Robert Toth

2 0 2 0 F R A NCHISE DIRECTORY | 97

Adverts

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Logos

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98 | 20 2 0 FR AN CHISE DIR ECTORY

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Professional Services Listings Categories Australia

NEW ZEALAND

Accounting & Financial Services. .............................................................. 100

Accounting & Financial Services. .............................................................. 112

Advertising & Marketing....................................................................................... 101

Banks/Financial Institutions........................................................................... 112

Banks/Financial Institutions........................................................................... 102

Business Services.......................................................................................................... 112

Business Services.......................................................................................................... 102

Franchise Consulting & Development.................................................. 113

Franchise Consulting & Development.................................................. 104

Insurance Brokers....................................................................................................... 113

Franchise Funding. ....................................................................................................... 105

IT & Communications.................................................................................................. 113

Insurance Brokers....................................................................................................... 105

Lawyers...................................................................................................................................... 113

IT & Communications.................................................................................................. 106

PR & Advertising............................................................................................................... 114

Lawyers...................................................................................................................................... 107 Legal.............................................................................................................................................. 109 Point of Sale........................................................................................................................ 110 Printing...................................................................................................................................... 110 Recruitment.......................................................................................................................... 110 Shopfitting. ........................................................................................................................... 110 Site Selection & Leasing......................................................................................... 110 Training Mentoring & Development......................................................... 111 Workplace Compliance, Health & Safety.......................................... 111

2 0 2 0 F R A NCHISE DIRECTORY | 99

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS ACCOUNTing & FINANCIAL SERVICES ADP Level 1, 6 Nexus Court Mulgrave VIC 3170 Phone: 1300 961 734 ASSURED HOME LOANS 1 Northcote Terrace Medindie SA 5081 Phone: 08 8360 0200 AUSTRALIAN ACCOUNTING & FRANCHISING PROFESSIONALS PO Box 7000 Upper Mt Gravatt QLD 4122 Phone: 07 3422 7800

CASH LOAN MONEY CENTRES 243 Thomas Street Dandenong VIC 3175 Phone: 03 9793 3299

HALL CHADWICK Level 14, 440 Collins Street Melbourne VIC 3000 Phone: 08 8223 7311

CLUB FINANCIAL SERVICES 1/240 Caroline Springs Blvd Caroline Springs VIC 3023 Phone: 03 8390 1777

HAYES KNIGHT GPO Box 4565 Sydney NSW 2001 Phone: 02 9221 6666

CIB ACCOUNTANTS AND ADVISORS PO Box 2492 North Parramatta NSW 1750 Phone: 02 9683 5999

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751

COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444

INTEGRATED WORKFORCE SOLUTIONS – IWS Phone: 1300 797 497

AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546

CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667

AUSTWISE FINANCIAL SERVICES PO Box 181 West Ryde NSW 2114 Phone: 02 9808 3166

CONDON ASSOCIATES Level 6, 87 Marsden Street Parramatta NSW 2150 Phone: 02 9893 9499

AXIA ACCOUNTS Phone: 1300 497 790

COATES GROUP 36 Doody Street Alexandria NSW 2015 Phone: 02 9699 3122

BABO GROUP PO Box 202 Preston VIC 3072 Phone: 03 9466 0200 BDO AUSTRALIA Level 11/1 Margaret Street Sydney NSW 2000 Phone: 02 9251 4100 BENDIGO AND ADELAIDE BANK The Bendigo Centre PO Box 480 Bendigo VIC 3552 Phone: 1300 236 344 BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972 BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970 BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433 BOOKS ONSITE Lvl 13/114 William Street Melbourne VIC 3000 Phone: 03 8618 6824 BPO CONNECT Buildings 3 & 4 320 Lorimer Street Port Melbourne VIC 3207 Phone: 1300 228 724

CREATIVE BREW MARKETING AND DESIGN 27 Oak Grove Brighton VIC 3186 Phone: 03 8677 2248 DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone:07 3369 4200 DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111 DFK EVERALLS PO Box 180 Deakin West ACT 2600 Phone: 02 6232 4588 DKM GROUP PO Box 3685 South Brisbane BC QLD 4101 Phone: 07 3340 3800 ECHOICE L/9 50 Bridge Street Sydney NSW 2000 Phone: 1300 302 914 EY Level 23, 8 Exhibition Street Melbourne VIC 3000 Phone: 03 9288 8000 FINLEASE Ground Floor, 1 James Place North Sydney NSW 2060 Phone: 02 8404 2000

BUSINESS CONCEPTS GROUP Level 1/333 Whitehorse Road Balwyn VIC 3103 Phone: 03 9816 4200

FMW ACCOUNTANTS Level 1, 174 Willoughby Road Crows Nest NSW 2065 Phone: 02 8425 7888

CABOT SQUARE WA 4-5/253 Ocean Keys Boulevard Clarkson WA 6030 Phone: 08 9408 6596

FORDHAM GPO Box 4369 Melbourne VIC 3001 Phone: 03 9611 6611

CAD PARTNERS Suite 5, 3 Racecourse Road West Gosford NSW 2250 Phone: 1300 362 436

FREEDOM TAXATION SERVICES Penrith Showground, Cnr of Station & Ransley Street Penrith NSW 2750 Phone: 02 4736 1111

CAPIFY Level 7, 32 Philip Street Parramatta NSW 2150 Phone 1 300 760 930

GRANT THORNTON Locked Bag Q800 Queen Victoria Building NSW 1230 Phone: 02 8297 2400

100 | 2 0 2 0 FRA NCHISE DIR ECTO RY

LEMONTREE MARKETING Office 3/37 Connor Street Burleigh Heads QLD 4220 Phone:0424 867 866 LISTON LANDERS 246 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 0366 LOGIRO 10 Edmondstone Road Bowen Hills QLD 4006 Phone: 1800 564 476 MCLEAN DELMO BENTLEYS Level 3, 302 Burwood Road Hawthorn VIC 3122 Phone: 03 9018 4666 MKS GROUP Suite 202A, Level 2/12 Hall Street Moonee Ponds VIC 3039 Phone: 03 9374 8400 MSI TAYLOR BUSINESS SERVICES PO Box 900 Toowong QLD 4066 Phone: 07 3512 8888 MYOB Phone: 1300 730 921 NEXIA EDWARDS MARSHALL Level 3, 153 Flinders Street Adelaide SA 5000 Phone: 08 8139 1111 PKF Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6000 RECEIPT BANK Suite 202, 35 Buckingham Street Sydney NSW 2010 Phone: 1800 107 451 REST INDUSTRY SUPER Phone: 1300 305 775 ROBERT HERBU PO Box 8263 Armadale VIC 3143 Phone: 03 9509 0490 ROSE CORPORATE 47 Stephenson Street Cremorne VIC 3121 Phone: 03 9820 8999 RSM AUSTRALIA Level 13, 60 Castlereagh Street Sydney NSW 2000 Phone: 02 8226 4500 ST CLAIR GPO Box 1881 Sydney NSW 2001 Phone: 02 9221 4088 THE TARTAN GROUP Level 27, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 9490

TOOHEY REID CHARTERED ACCOUNTANTS GPO Box 1646 Brisbane QLD 4001 Phone: 07 3221 1055

DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111

TRADE BOOKS BOOKKEEPING 1 Newland Street Bondi Junction NSW 2022 Phone: 0411 271 948

DOMINION COLANCO PRINT GROUP Unit 4, 2 Picken Street Silverwater NSW 2128 Phone: 02 9648 2888

UHY HAINES NORTON GPO Box 1735 Melbourne VIC 3001 Phone: 03 9629 4700

FLUX CREATIVE 82 St Kilda Road St Kilda VIC 3182 Phone: 03 9593 8820

VERVE GROUP 2/73 Harley Street Alice Springs NT 0870 Phone: 08 8120 4877

FUSE Level 3, 116 Miller Street North Sydney NSW 2060 Phone: 02 9008 8500

WALKER WAYLAND (WA) level 2, 129 Melville Parade Como WA 6152 Phone: 08 9364 9988

HEADMARK 9/1 Dank Street Waterloo NSW 2074 Phone: 02 9318 2726

ADVERTISING & MARKETING 1300 EZYCALL 37 – 39 Aberdeen Road Altona VIC 3018 Phone: 1300 EZYCALL AD MARKETING AUSTRALIA PO Box 1888, Southport BC Gold Coast QLD 4215 Phone: 1300 537 425 BEATTY MARKETING SOLUTIONS 22 Ahern Road Packenham VIC 3812 Phone: 0409 174 565 BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433 BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972 BENIE 5/31 Sabre Drive Port Melbourne VIC 3207 Phone: 1300 136 035 BISCUIT® VIC Phone: 0455 817 315 BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970 COATES SIGNCO SERVICE 242 Young Street Waterloo NSW 2017 Phone: 02 9699 3122 COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444 CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667 CREATIVE BREW MARKETING AND DESIGN Suite 8/51 City Road Southbank VIC 3006 Phone: 03 8677 2248 DEEPEND PO Box 146 Surry Hills NSW 2010 Phone: 02 8917 7900 DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone: 07 3369 4200

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751 INFORMATEL 620 St Kilda Road Melbourne VIC 3044 Phone: 03 9510 2322 LEMONTREE MARKETING 37 Christine Avenue Miami QLD 4220 Phone: 0424 867 866 MARKETING AND BRANDING COMPANY 164 Bank Street South Melbourne VIC 3205 Phone: 03 8696 9700 MAYNARD IMAGING 100 Green Street Richmond VIC 3121 Phone: 0409 902 002 MEDIACOM AUSTRALIA 65 Berry Street Sydney NSW 2060 Phone: 02 9463 7000 MEDIA M GROUP Unit 15 Level 2 10 Clifton Street Prahran VIC 3205 Phone: 1300 722 940 MICHELS WARREN 96 Melbourne Street North Adelaide SA 5006 Phone: 08 8267 6888 MITCHELL COMMUNICATION GROUP Level 4, 111 Cecil Street South Melbourne VIC 3205 Phone: 03 9690 5544 MYGUESTLIST 51 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9999 2585 NORMAN CONNELL ADVERTISING Level 1, 240 Chapel Street Prahran VIC 3181 Phone: 03 9529 4744 OMC CONNECT PO Box 1124 Mooloolaba QLD 4557 Phone: 07 5444 3473 ORGANISE INTERNET PO Box 274 Gosford NSW 2250 Phone: 02 4325 9862 POINT B ADVERTISING & DESIGN PO Box 431 Black Rock VIC 3193 Phone: 03 9521 8555

PROMOTEM Suite 603, Asian Pacific House 4343 St Kilda Road Melbourne VIC 3004 Phone: 03 9820 4600 REVIVE PROJECTS 77-79 Canterbury Road Canterbury VIC 3126 Phone: 1300 836 863 ROCKET SCIENCE STRATEGIC SERVICES 147 Cavendish Street Stanmore NSW 2048 Phone: 02 9580 6889 SOURCELINX PO Box 6226 Yatala QLD 4207 Phone: 07 3804 7887 SWEAR WORDS 1/224 Swan Street Richmond VIC 3121 Phone: 03 9421 3572 THE BANNER LADY 2A Gateway Drive Carrum Downs VIC 3201 Phone: 03 9775 0832 THE IDEAS SUITE 175 New South Head Road Edgecliff NSW 2027 Phone: 02 9279 3330 THE RED REPUBLIC Level 1, 11 Wicklow Street Kangaroo Point QLD 4169 Phone: 07 3252 5735 THE SPHERE AGENCY Level 1/6 Palmer Parade Cremorne, Melbourne VIC 3121 Phone: 03 8679 2200 THRIVE PROMOTIONAL PRODUCTS PO Box 236 Manly NSW 1655 Phone: 02 9977 0215 TLS MARKETING Phone: 0475 031 572 TOTAL IMAGE GROUP PO Box 199 Westgate NSW 2048 Phone: 02 8188 6008 TOTAL MARKETING PO Box 587 Waverley NSW 2024 Phone: 0433 399 294 UNIVERSAL APPROACH Factory 2, 6 Superior Drive Dandenong South VIC 3175 Phone: 03 9706 5599 VISUAL UNITY 105d Carpenter Street Brighton VIC 3186 Phone: 03 9592 0622 YOUR IMAGE MARKETING & MEDIA 12 Kilby Street Kellyville Ridge NSW 2155 Phone: 0488 607050 ZOO MEDIA 2/2 Newcastle Street Burleigh Heads QLD 4220 Phone: 07 5587 7222 ZING COMMUNICATIONS AUSTRALIA 131 – 133 Devonshire Street Surry Hills NSW 2010 Phone: 02 8303 646

“Spend a day with a current franchisee, interrogate them.”

Corina Vucic

2 0 2 0 F R A NCHISE DIRECTORY | 101

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS BANKS / FINANCIAL INSTITUTIONS

Business Services 10 THOUSAND FEET Level 8, 275 Alfred Street North Sydney NSW 2060 Phone: 02 8080 7544

Cashflow It Group ANZ Mobile Lending Level 7/833 Collins Street, Docklands VIC 3008 Contact: Rob Liggins Phone: 0412 010 567 Email: anzmobileledning@anz.com Website: https://mobilelending.anz.com/ Business description: At its core, the Mobile Lending business is about providing personalised lending service to customers to help them achieve what is important to them.

Being a franchised representative of the ANZ brand means you can run your own business and with the security of a big brand behind you.

ANZ Mobile Lending’s customer service proposition offers customers the ease and convenience of having a lender visit them at a time and place that suits. While you may be working out of hours at times, being your own boss means having greater control over your working schedule to suit your lifestyle.

The most rewarding part of the business is being able to help customers achieve their goals whether they want to buy their own home or build wealth with an investment property. As your customers continue their journey in life, your business grows alongside them continuing to offer ANZ’s banking and lending services as and when they need it.

Year established: 2004 AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546 AUSTRALIAN CAPITAL HOME LOANS PO Box 1275 Slacks Creek QLD 4127 Phone: 1300 797 338

Level 1, 349 Coronation Drive Milton QLD 4064 Phone: 1300 659 676 Fax: 1300 659 675 Email: applications@cashflowit.com.au Website: www.cashflowit.com.au Business description: Founded in 2014 by directors with a background in franchising, Cashflow It Group is committed to offering flexible finance solutions that allow our clients to start a new business or improve their existing business. We pride ourselves on excellent customer service and strive to make the funding process as simple and painless as possible.

Comprising of four divisions specialising in franchising, accommodation, fitness and pharmacy, we provide specialised funding solutions to suit the unique needs of each industry we service. Whether our clients are looking for just one piece of equipment, fitting out a new location or buying an established business with existing equipment, Cashflow It Group have a funding solution that can help.

Year established: 2013 CAPIFY Level 7, 32 Phillip Street Parramatta NSW 2150 Phone 1 300 760 930

102 | 2 0 2 0 FRA NCHISE DIR ECTO RY

ALLPOS 646 Murray Street West Perth WA 6005 Phone: 08 9226 4272 ASCENDER PAYROLL SERVICES 17-23 Station Street Malvern VIC 3144 Phone: 03 9211 8233 AVID TECH MULTIMEDIA 8 Sussex Court Wonthaggi VIC 3995 Phone: 03 5672 1872 BALLOON DÉCOR Phone: 0414 546 173

BSF GROUP 45 Kremzow Road Strathpine QLD 4500 Phone: 07 3205 5535

HSS FINANCE Phone: 1300 506 720

NATIONAL AUSTRALIA BANK National Phone: 131 012

Rostom Manookian

AGILITY MERCEDES-BENZ FINANCIAL 44 Lexia Place Mulgrave VIC 3170 Phone: 03 9566 9266

EBUSINESS LOAN Level 8, 350 Collins Street Melbourne VIC 3000 Phone: 1300 551 730

AXSESSTODAY Level 9, 360 Collins Street Melbourne VIC 3000 Phone: 1300 586 936

“With Australia’s growing international franchise presence, it gives other international brands the key to success and opens the door for new brands to take on the current competition.”

ADP Level 1, 6 Nexus Ct Mulgrave VIC 3170 Phone: 1800 000 729

BILL BUDDY PO Box 1443 Nerang QLD 4211 Phone: 1300 303 278

LIVINGBRIDGE Level 18, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 7382

BANKWEST BUSINESS PO Box E237 Perth WA 6841 Phone: 13 7000

AA REALESTATE & BUSINESS BROKERS Suite 88b, 90 Lorimer Street Docklands VIC 3000 Phone: 03 9645 2988

COMMONWEALTH BANK Level 3 Tower B, Citadel Towers 799 Pacific Highway, Chatswood NSW 2067 Phone: 1800 457 226

AUSTRALIAN LENDING CORPORATION 46 Mt Gravatt Capalaba Road Upper Mt Gravatt QLD 4122 Phone: 1300 555 311

BANK OF QUEENSLAND National Phone: 1300 557 272

1800 ON HOLD PO Box 2325 Burleigh BC QLD 4220 Phone: 07 5587 7222

ONDECK Phone: 1800 676 652 RAMS FINANCIAL GROUP Level 12, 321 Kent Street Sydney NSW 2000 Phone: 1800 616 082 SME FINANCE GROUP FLEET & VEHICLE PURCHASING Level 5, 15-19 Claremont Street South Yarra VIC 3141 Phone: 1300 293 866 SPOTCAP Phone: 1800 107 010 THE ELCANO GROUP Brisbane QLD 4000 Phone: 07 3103 2760 WESTPAC BANKING CORPORATION National Phone: 132 142

BUSINESS EVENTS TASMANIA Level 5, 39 Murray Street Hobart TAS 7000 Phone: 03 6231 1366 BUSINESS SA 136 Greenhill Road Unley SA 5061 Phone: 08 8300 0000 CHAS CLARKSON 1028 Botany Road Mascot NSW 2020 Phone: 1300 300 195 COFFEE BELLA 7 Neaumann Court Kunda QLD 4556 Phone: 1300 721 811 CORPORATE THEATRE 85 Rose Street Annandale NSW 2038 Phone: 02 9555 7299 COMMERCIAL FOOD MACHINERY Clayton Branch: 1418a Centre Road Clayton VIC 3168 Phone: 03 9543 1611 COST REDUCTION ANALYSTS 301 48 Atchinson Street St Leonards NSW 2065 Phone: 1300 360 647 CREATIVE DESIGN 52B Winterton Road Clayton VIC 3168 Phone: 1300 662 390

CTA AUSTRALIA 67/71 Logistic Street Keilor Park VIC 3042 Phone: 03 9334 2620

HOSPITALITY EQUIPMENT 2020 Unit 6/6 Tennyson Street Granville NSW 2142 Phone: 02 9637 3737

MJW Suite 2, Upper Level, Jones Bay Wharf 26-32 Pirrama Road, Pyrmont NSW 2009 Phone: 02 8514 8300

DAIMLER FLEET MANAGEMENT Private Bag 12 Mt Waverley VIC 3149 Phone: 0429 982 597

HR CENTRAL Level 10, Trak Centre 443 - 449 Toorak Road Toorak VIC 3142 Phone: 1300 717 721

MONGREL JOE’S COFFEE Unit 3, 32 Lilian Fowler Place Marrickville NSW 2204 Phone: 02 9519 3114

DELOITTE PO Box 38 Parramatta NSW 2150 Phone: 02 9322 7000 DESIGN DESIGN PO Box 652 Springwood QLD 4127 Phone: 07 3808 3122 DESIGN GALLERY PO Box 1209 QLD 4507 Phone: 07 3408 1253 DIFFUSEHR Level 2/32 Garden Street South Yarra VIC 3141 Phone: 03 9098 4318 DIVERSIFIED EXHIBITIONS Level 3, 424 St Kilda Road Melbourne VIC 3004 Phone: 03 9261 4500 DIVERSE SHOPFITTERS 68 McDowell Street Welshpool WA 6106 Phone: 08 9258 8555 DREAMWEAVERS EVENT CREATORS & PRODUCERS 47 Leda Drive Burleigh Heads QLD 4220 Phone: 1300 883 809 EGNATIUM Level 9, 127 Creek St Brisbane QLD 4000 Phone: 07 3036 1152 EMPLOYRITE PO Box 509 Burwood VIC 3125 Phone: 03 9808 3055 EVENTS 720 3/12 Norton Drive Melton VIC 3337 Phone: 03 9131 1626 EXALT 4TH PARTY SOLUTIONS 5 Bentham Place Castle Hill NSW 2154 Phone: 02 9659 1550 EZYPAYROLL Suite 3 /280 Sir Donald Bradman Drive Cowandilla SA 5000 Phone: 08 7324 3869 FRANDATA & AUSTRALIAN FRANCHISE REGISTRY™ Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6093 FUSION5 Level 16, 60 Albert Road South Melbourne VIC 3205 Phone: 1300 156 640 GAFFNEYS EVENT LOGISTICS Suite 15/79 Manningham Road Bulleen VIC 3105 Phone: 1300 013 533 GOOD BUSINESS CONSULTING Phone: 02 9688 3325

IBS INFOTECH 12 Railway Terrace Milton QLD 4064 Phone: 07 3369 7666 ICMI SPEAKERS & ENTERTAINERS PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711 ICON VISUAL MARKETING 16 Mitchell Street Camden NSW 2570 Phone: 1300 138 984 IP SOLUTIONS INTERNATIONAL Jones Bay Wharf, 86, 26-32 Pirrama Road Pyrmont NSW 2009 Phone: 1300 975 630 IWS AUSTRALIA Phone: 1300 797 497 JAGO Phone: 0412 267 344 JEJAK GRAPHICS Phone: 03 5977 8804 JOSEPH DAHDAH & CO UNIFORMS 266 Cleveland Street Sydney NSW 2010 Phone: 02 9319 3420 KEEP LEFT PR 42 Moray Street Southbank VIC 3006 Phone: 03 9268 7800 KRNETA BUILDING SURVEYORS Suite 5, 39A Glenferrie Road Malvern VIC 3144 Phone: 03 9509 3176 LEASEEAGLE PO Box 4120 Richmond VIC 4120 Phone: 03 9827 7701 LEASING INFORMATION SERVICES Suite 3.02, Level 3 Axis Corporate Park 46-50 Kent Road Mascot NSW 2020 Phone: 1300 RETAIL LINK BUSINESS FRANCHISING PO Box 12324 Penrose, Auckland New Zealand Phone: 1300 763 668 LOGOVISION 169 Main North Road Nailsworth SA 5083 Phone: 08 8342 5122 MACROPLAN Level 16, 330 Collins Street Melbourne VIC 3000 Phone: 0411 611 521 MANTRA GROUP Level 11, 175 Castlereagh Street Sydney NSW 2000 Phone: 02 8062 5062

GRACEFUL SOLUTIONS Phone: 0400 865 277

MILWARD DORAN Level 8, 65 York Street Sydney NSW 2000 Phone: 02 8215 1512

HOLIDAYXP Level 1, Shop 23B Centro Box Hill North 17 Market Street, Box Hill VIC 3128 Phone: 03 9020 7855

MINIT COMMERCIAL PO Box 3185 Kirrawee DC NSW 2231 Phone: 1800 786 086

MPM MARKETING SERVICES 110 Fairbank Road Clayton VIC 3168 Phone: 03 8551 5300 MYSTERY CUSTOMER GPO Box 3838 Sydney NSW 2001 Phone: 1300 601 234 NT CONVENTION BUREAU Level 29, 420 George Street Sydney NSW 2000 Phone: 02 9361 1961 PACNET PO Box 12101 A’Beckett Street Post Office Melbourne VIC 8006 Phone: 133 639 PROFICIENT PROJECTS PO Box 1133 Beenleigh QLD 4207 Phone: 1300 132 141 RACV ROYAL PINES RESORT Ross Street Benowa QLD 4217 Phone: 1800 886 880 RAMP HOLDINGS 10 Stokes Avenue Alexandria NSW 2015 Phone: 02 8197 3333 RECRUIT SHOP PO Box 824 North Sydney NSW 2059 Phone: 1300 411 740 REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 02 8014 5150 REDEEM Phone: 1300 733 336 REGUS Phone: 1800 983 843 RELOAD CONSULTING PO Box 703 Toowong QLD 4066 Phone: 07 3368 3667 S2i Suite 2.01, 66 King Street Sydney NSW 2000 Phone: 02 9262 4766 SERVICE INTEGRITY PO Box 540 Figtree NSW 2525 Phone: 1300 799 868 SERVICEM8 PO Box 43221 Casuarina NT 0811 Phone: 03 9016 3217 SHAPE SHOPFITTERS 23 Simms Road Greensborough VIC 3088 Phone: 03 9432 1044 SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836 STONE AND CHALK Level 2, AMP Tower, 50 Bridge Street Sydney NSW 2000

2 0 2 0 F R A NCHISE DIRECTORY | 103

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS SYNERGY BUSINESS CENTRES Level 1, 11 Lord Street Botany NSW 2019 Phone: 02 8335 0800 TAILORMAID COMMUNICATIONS The Maids’ Quarter, Ground Floor, Studio 5 1-19 Uther Street Surry Hills NSW 2010 Phone: 02 9212 2280 TANDA Level 1/490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117 THE CONTACT GROUP Suite 93, Level 9, 8-24 Kippax Street Surry Hills NSW 2010 Phone: 1300 654 905 THE ENERGY ALLIANCE Suite 1/Level 1/526 Whitehorse Road Mitcham VIC 3132 Phone: 03 9872 6869

“After 12 months of tightened lending conditions and uncertainty surrounding the credibility of the country’s biggest financiers, consumers are analysing the relationship they have with their finance providers more than ever.”

James Scurr

Franchise Consulting & Development

THE FRANCHISE COMPANY 13 Skinner Street Hastings VIC 3915 Phone: 0478 007 613

ALLIANCE PROJECT SERVICES PO Box 301 St Pauls NSW 2031 Phone: 1300 763 774

THE MARKETING LAB Level 5, 12 Commercial Road Newstead QLD 4006 Phone: 07 3088 3021

AUSTRALIAN FRANCHISING SYSTEMS Suite 6, 137 Main Street Osborne Park WA 6017 Phone: 08 9444 5100

THE REALISE GROUP Studio 53, 91 Moreland Street Footscray VIC 3011 Phone: 03 9687 2360

BUSINESS DEVELOPMENT ALLIANCE Level 2, Suite 6A, 47 Kishorn Road Applecross WA 6153 Phone: 08 9364 3811

TOURISM NEW ZEALAND Phone: 02 8299 4800

BUSINESS DEVELOPMENT COMPANY Melbourne, Sydney, Brisbane, Cairns Phone: 1300 53 44 70 BUSINESS INTERNATIONAL Suite 110, 358 Clarendon Street South Melbourne VIC 3205 Phone: 0400 017 882

TU PROJECTS PO Box 7076 East Brisbane QLD 4169 Phone: 1300 659 399 VERVE RECRUITMENT Phone: 1300 88 26 44 VERIMARK 62/23 Narabang Way Belrose, NSW 2085 Phone: 02 9450 0099 VIVA ENERGY AUSTRALIA 720 Bourke Street, Docklands VIC 3008 03 8823 4897 VOYAGES - ULURU MEETING PLACE Level 9, 179 Elizabeth Street Sydney NSW 2001 Phone: 02 8296 8067 WAIVESTAR GROUP Phone: 03 9487 2100 WOOLLAM CONSTRUCTIONS PO Box 7154 East Brisbane QLD 4169 Phone: 07 3456 1600

“Entrepreneurs should carefully consider how they would attract customers and build the brand. An independent entrepreneur may not have the time and the full range of expertise needed to set up a successful business.”

Dr Sudha Mani 104 | 2 0 2 0 FR A NCHISE DIR ECTO RY

FC Business Solutions Level 1, Suite 5, 2 Brandon Park Drive, Wheelers Hill VIC 3150 Contact: Corina Vucic Phone: 03 9533 0028 Email: hello@fcbs.com.au Website: www.fcbs.com.au Business description: A multi-discipline franchise consultancy with a dedicated team of professionals focusing on the development of franchise systems, FC Business Solutions has the experience and expertise to empower franchisors to grow their business.

With services including operations manual development; marketing, communications and PR; action based training; executive recruitment; system development; operational support and HR solutions, FC Business Solutions have the team and resources to assist you in all aspects of your franchise business.

Membership: FCA Year established: 1999 FRANCHISE CENTRAL Level 1, 459 Toorak Road Toorak VIC 3142 Phone: 1300 558 278 FRANCHISE RELATIONSHIPS INSTITUTE PO Box 8487 Armadale VIC 3143 Phone: 07 3510 9000

CARIBLUE PO Box 3187 Robina Town Centre QLD 4230 Phone: 0412 618 723

FRANCHISE SIMPLY 101 John Lund Drive Hope Island QLD 4212 Phone: 1300 960 136

CEO CONSULTING Level 1 99 Queen Street Melbourne VIC 3000 Phone: 1300 764484

FRANCHISE SYSTEMS GROUP PO Box 496 Cammy NSW 2062 Phone: 1300 658 311

CIVIC MANAGED SERVICES 1100 Bourke Road (Locked Bag 5001) Alexandra NSW 2015 Phone: 02 9206 8877

FRANCHISE WORKS Suite 321, 8 Point Street Pyrmont NSW 2009 Phone: 0417 811 522

CRECER CONSULTING 222 St Kilda Rd St Kilda VIC 3182 Phone: 0406 592 233

FRANCHISEE SUCCESS Phone: 1300 159 117

DC STRATEGY Level 8, 330 Collins Street Melbourne VIC 3000 Phone: 1300 682 657 DEMOGRAPHICS ONLINE PO Box 52 Clifton Hill VIC 3068 Phone: 0411 098 691 DCG DONALDSON CONSULTING GROUP Level 20 AMP Place Brisbane QLD 4000 Phone: 0419 704 982 ENTERPRISE 21 2/22 Montana Road Miami QLD 4220 Phone: 1300 786 332

FRANCHISING INTERNATIONAL PO Box 757 Sanctuary Cove QLD 4212 Phone: 1300 295 898 GROUP SEVEN FRANCHISING 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777 HILL ROGERS Level 5, 1 Chifley Square Sydney NSW 2000 Phone: 02 9232 5111 MACQUARIE FRANCHISE SYSTEMS PO Box 424 Hornsby NSW 1630 Phone: 02 9415 4655

FRANCHISE 4 U Phone: 1300 549 200

MARKET MINDS PO Box 15 Golden Beach QLD 4511 Phone: 0407 627 243

FRANCHISE ADVISORY CENTRE PO Box 15304 Brisbane City East QLD 4002 Phone: 07 3716 0400

ORDIUM PO Box 1029 Toowong DC QLD 4066 Phone: 0413 871 828

PRICE WATERHOUSE COOPERS 2 Southbank Boulevard Southbank VIC 3006 Phone: 03 8603 1000 REMARKABLE FRANCHISES PO Box 383 Maylands WA 6931 Phone: 08 6555 7780 RESURG GROUP PO Box 196 Alexandria NSW 2015 Phone: 1300 132 138 RETAIL DOCTOR GROUP PO Box 209 Milsons Point NSW 2061 Phone: 02 9460 2882 RETAIL E-VIRONMENT 624 St Kilda Towers, 1 Queens Road Melbourne VIC 3121 Phone: 03 9863 7313 SHERPA GROUP 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4887 THE FRANCHISE INSTITUTE PO Box 667 Vaucluse NSW 2030 Phone: 1300 855 435 THE FRANCHISE SHOP Suite 19, 653 Mountain Highway Bayswater VIC 3153 Phone: 1300 139 557 THE FRANCHISE WHISPERER Suite 28a, 82 Keilor road Essendon North VIC 3040 Phone: Steve +61 433 288373 Karen+61 419 155758 VISION ALLIANCE PO Box 7429 Baulkham Hills BC NSW 2153 Phone: 1300 764 920

wollermann franchise developments Offices: VIC – NSW – QLD Licensed: SA – WA – NT – TAS Contact: Colin Crawford Phone: 1300 249 276 Head Office: + 61 3 9999 5488 Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.conm.au Business description: Franchising fundamentally involves having a reproducible profitable business system that can be taught to keen and enthusiastic franchisees.

Sounds simple doesn’t it.

But successful franchising involves empowering franchisees with better business strategies, better buying, better marketing and, for the franchisor, better franchise recruitment.

With 25 years in the franchise industry, WFD’s role involves putting it all together with better: • Franchise Expansion Planning • Franchise Legal Documentation • Franchise Manuals / Systems • Franchise Recruitment Looking to grow your business? Contact us today.

‘Franchising businesses…

Locally, nationally, internationally.’

Year established: 1994. I.L. Wollermann Pty Ltd

“Franchising is different from other business systems. It’s important to know what rights you have if you decide to buy a franchise.”

Mick Keogh

Franchise Funding BUSINESS LENDING 11 Bonnet Avenue Como NSW 2226 Phone: 0419 242 546 CAPIFY Level 7, 32 Phillip Street, Parramatta, NSW 2150 Phone: 1 300 760 930 CASHFLOW IT FINANCE Level 1 349, Coronation Drive Milton QLD 4064 Phone 1 300 659 676 CITY PACIFIC FINANCE 2 Main Street Greensborough VIC 3088 Phone: 03 9432 3344 GOGETTA Park Tower, 20 Pidgeon Close West End QLD 4101 Phone: 1300 512 591 SILVER CHEF Park Tower 20 Pidgeon Close West End QLD 4101 Phone: 1300 846 976 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694

“Last but not least, once you’ve talked to a few franchisors, it is time to start a more formal process. Do get expert legal and financial advice.”

Dr Sudha Mani

Insurance Brokers AON FRANCHISE INSURANCE Phone: 03 9211 3184 ARRIVIS Suite 3, 85 Curzon Street North Melbourne VIC 3051 Phone: 03 9329 1255 BARKER MEIER INSURANCE BROKERS PO Box 7053 Hutt Street Adelaide SA 5000 Phone: 1800 066 900 BROOKLYN UNDERWRITING SERVICE PO Box 101 Grosvenor Place NSW 1220 Phone: 02 8274 8177 CAPITAL MUTUAL INSURANCE BROKERS Level 1, 1140 Burke Road Balwyn North VIC 3104 Phone: 03 9819 7344

Insurance Made Easy 62-64 Main Street, Upwey VIC 3158 Phone: 0423 791 368 Contact: Philip Watson Email: pwatson@imeinsurance.com.au Website: imeinsurance.com.au Business description: Why use IME? Franchise Industry Insurance is often hard to obtain, nearly always expensive. At IME we make this journey Easy. As members of the FCA since 2003, we understand Franchisors & Franchisees needs, provide personalised service, and tailor insurance programs for the Franchise Industry. IME, as your specialists in the Franchise Industry for insurance are regular attendees at FCA events, we keep abreast of developments in the Franchise Industry that may affect members with a particular emphasis on insurance. We can assist Franchisors and Franchisees in the placement of their business insurance needs including the notoriously difficult to place Franchisor Professional Indemnity and Directors and Officers Insurance.

We are able to accommodate a broad range of occupations ranging from Bookkeepers, All types of Retailers, Safety Consultants, Travel Agents, Mortgage Brokers, Tradesmen and Business Coaches… whatever the occupation we can assist! And most of all:- Tailored & Personalised Service.

Membership: FCA since 2003 Year established: 1992 KING INSURANCE BROKERS Level 2,104 Burwood Road Hawthorn VIC 3122 Phone: 03 9818 8026

NFIB 10 William Street Perth WA 6000 Phone: 1800 776 747 Contact: Darryl Morris Email: info@mynfib.com.au Website: www.mynfib.com.au Business description: National Franchise Insurance Brokers (NFIB) was established to fill the gap in the market for a dedicated online provider of insurance cover specifically designed for franchisees, franchisors and franchised businesses. NFIB offers competitively priced insurance covers, and franchisors can rest easy in the knowledge all NFIB products are underwritten by one of the world’s leading insurers.

With our system, franchisees are spared the time and tedium of researching insurance. When franchisees go online they are taken to a custom area where all their information is already in the system and cover has been created to comply with franchisor’s requirements. Franchisors are also provided with an audit program where they can keep up-to-date with franchisee insurance activities.

Membership: NIBA, FCA, STEADFAST

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AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS

Shopinsurance.com.au Suite 13, 317 Whitehorse Road, Nunawading VIC 3131 Contact: Fred Nadde Phone: 1300 123 300 Email: fred@steadfasteastern.com.au Website: www.shopinsurance.com.au Business description: Shopinsurance has been looking after the needs of franchisees and franchisors for over 15 years.

We offer via our website automated business insurance solutions backed by “one on one” personal advice, to ensure all our customers receive a personal level of care.

We look after the needs of franchisees such as Just cuts, Hairhouse Warehouse, Gloria Jeans, AFL stores, Michel’s patisserie, Subway and Schnitz.

All it takes is one phone call or email and we take the worry out of what insurance coverage you need, how much it costs and best way to structure your insurance for one shop or for a franchisor insurance facility for all.

Give our Director a call on 1300 123 300 Australia wide.

Year established: 1999

“Today, your franchisor business is going to have to provide as much support as it takes to help your franchisees service your many happy customers and grow as proud, independent business owners working as part of your team.”

Brian Keen

IT & Communications ACTUATOR SYSTEMS AUSTRALIA PO Box 1032 Hamilton QLD 4007 Phone: 1300 905 299 AUSSIE PHONE BROKERS 537 Malvern Road Toorak VIC 3142 Phone: 03 9827 8860 AVG INTERNET SECURITY 2/101 Tulip Street Sandringham VIC 3191 Phone: 03 9581 0800 CARBONITE AUSTRALIA 2/101 Tulip Street Sandringham VIC 3191 Phone: 1300 886 673 CODERS Suite 38, 194 Breakfast Creek Road Newstead QLD 4006 Phone: 07 3257 7242

106 | 2 0 2 0 FR A NCHISE DIR ECTO RY

COOKING THE BOOKS Unit 4, 13-21 Thomas Street Yarraville VIC 3013 Phone: 03 9111 0111

PEOPLEINSITE Level 11, 83 Mount Street North Sydney NSW 2060 Phone: 02 9964 9716

CROOMO Level 3, 32 Duncan Street Fortitude Valley, Brisbane QLD 4006 Phone: 07 3250 6800

PNORS TECHNOLOGY GROUP 10/435 Williamstown Road Port Melbourne VIC 3004 Phone: 03 9135 1900

DOVETAIL BRAND ENGAGEMENT 370 St Kilda Road Melbourne VIC 3004 Phone: 03 9570 3358

PRISM SOLUTIONS Suite 3, 214 Bay Street Brighton VIC 3186 Phone: 03 9596 8633

ENTEGY Suite 5, 28 Donkin Street West End Brisbane QLD 4101 Phone: 1300 730 808

PROFESSIONAL ADVANTAGE SERVICE Level 16, 124 Walker Street North Sydney NSW 2060 Phone: 02 9919 8900

EPIWEB 438 Ipswich Road Annerley QLD 4103 Phone: 07 3342 6781

PROFESSIONAL OUTSOURCE SOLUTIONS Unit B1, Jetstream Business Park 5 Grevillea Place Brisbane Airport QLD 4007 Phone: 1300 600 774

FAB SAO PO Box 6803 Halifax Street Adelaide SA 5000 Phone: 0418 331 933 FONEBOX Phone: 1800 FONEBOX FRANCHISE CLOUD SOLUTIONS Sydney NSW Phone: 1800 227 881 FRANCHISING1ST Level 1, Unit 23, 160 Lytton Road Bulimba QLD 4171 Phone: 1300 244 244 KARMAN GROUP Suite 6, 8-12 Sandilands Street South Melbourne VIC 3205 Phone: 1300 730 235 LIQUID STATE 11b/96 Cleveland Street Greenslopes Brisbane QLD 4120 Phone: 07 3162 4216 MAXXAM COMPUTER SYSTEMS 553 Glenferrie Road Hawthorn VIC 3122 Phone: 1300 629 926 MICRONET SYSTEMS (HARMONIQ) Suite 8, Level 2, 2-4 Merton Street Sutherland, NSW 2232 02 9542 2000 MOBILE APP CITY PO Box 303 Parkwood WA 6147 Phone: 0487 896 061 NEC Private Bag 1111 Mulgrave VIC 3170 Phone: 131 632 NETCOMM 2-6 Orion Road Lane Cove NSW 2066 Phone: 02 9424 2000 NETSTARTER Level 2, 26-28 Wentworth Avenue Surry Hills NSW 2010 Phone: 02 9273 7777 NOQ MOBILE ORDERING Suite 1, 11 French Street Adelaide SA 5000 Phone: 1800 028 128 OE DESIGN 17/79 West Burleigh Road Burleigh Heads QLD 4220 Phone: 1300 736 764

PRONTO SOFTWARE 20 Lakeside Drive East Burwood VIC 3151 Phone: 03 9887 7770 REACH LOCAL Level 7, 717 Bourke Street Docklands VIC 3008 Phone: 03 8671 3626 REALESTATE IT Level 1, 466 Malvern Road Prahran VIC 3181 Phone: 0403 313 521 RIDDELL CLARE CONSULTING 45 Kathryn Court Riddells Creek VIC 3431 Phone: 0418 125 393 SACO TECHNOLOGY PO Box 472 Burpengary QLD 4505 Phone: 1300 664 186 ST SOFTWARE PO Box 6275 Frenchs Forest NSW 2086 Phone: 02 9975 4648 STORE FINDER Unit 13, 1150 Pittwater Road Collaroy NSW 2097 Phone: 02 8003 4580 SYRON 38 Berwick Street Fortitude Valley QLD 4106 Phone: 07 4270 79 766 TANDA Level 1, 490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117 TASK RETAIL TECHNOLOGY Suite 16/90 Mona Vale Road Mona Vale NSW 2103 Phone: 02 9997 3500 THEDOCYARD Phone: 0438 410 598 THE MISSING LINK NETWORK INTEGRATION 9-11 Dickson Avenue Artarmon NSW 2064 Phone: 1300 865 865 THINKING AUSTRALIA Suite 304, 620 St Kilda Road Melbourne VIC 3004 Phone: 03 9525 1255 TRURATING Level 6, 40 King Street Sydney NSW 2000 Phone: 1800 380 567

TT GROUP COMMUNICATIONS 3/42 Cavendish Road Coorparoo QLD 4151 Phone: 1800 888 555

BARRETT WALKER Suite 8, 150 Chestnut Street Cremorne VIC 3121 Phone: 03 9428 1033

DAVID LEGAL 3/43 Harris Street Fairfield NSW 2165 Phone: 02 9728 5678

VIRTUAL METHOD NSW 2026 Phone: 0499 789 658

BAYBRIDGE LAWYERS 1/109 Pitt Street Sydney NSW 2000 Phone: 02 9232 3511

DIBBSBARKER GPO Box 983 Sydney NSW 2001 Phone: 02 8233 9500

BELL LEGAL GROUP PO Box 5193 Gold Coast MC QLD 9726 Phone: 07 5597 3366

DLA PIPER Level 9, 480 Queen Street Brisbane QLD 4000 Phone: 07 3246 4000

WIRED & WIRELESS SOLUTIONS INTERNATIONAL Level 7, 6 Help Street Chatswood NSW 2067 Phone: 02 9412 2100

BENNETT & PHILP SOLICITORS Level 13, 15 Adelaide Street Brisbane QLD 4000 Phone: 07 3001 2999

DMAW Level 3, 80 King William Street Adelaide SA 5000 Phone: 08 8210 2222

WORLD MANAGER Level 13, 44 Market Street Sydney NSW 2000 Phone: 02 8007 7095

BILLINGS CLOAK PO Box 5196 Hughesdale VIC 3166 Phone: 03 9568 1833

DW FOX TUCKER Level 14, 100 King William Street Adelaide SA 5000 Phone: 08 8124 1811

ZRILO Level 4 / Suite 1 58-62 Kippax Street Surry Hills NSW 2010 Phone: 1300 009 397

BRENNANS SOLICITORS PO Box 27 Mooloolaba QLD 4557 Phone: 07 5438 8199

DOWNINGS LEGAL Level 11, Westralia Plaza 167 St Georges Terrace, Perth WA 6000 Phone: 08 9420 1564

BROWN WRIGHT STEIN PO Box A2625 Sydney South NSW 1235 Phone: 02 9394 1010

FCB GROUP Level 18, 607 Bourke Street Melbourne VIC 3000 Phone: 03 9098 9400

ADDISONS SOLICITORS & ATTORNEYS GPO Box 1433 Sydney NSW 2001 Phone: 02 8915 1000

BUCHANAN 284 Bay Street Brighton VIC 3186 Phone: 03 9596 8495

FEINAUER Level 9, 231 Adelaide Terrace Perth WA 6000 Phone: 08 9420 8100

ALLENS LINKLATERS Level 28, Deutsche Bank Place 126 Phillip Street Sydney NSW 2000 Phone: 02 9230 4000

BYWATERS TIMMS LAWYERS Locked Bag 22 Fortitude Valley BC QLD 4006 Phone: 07 3648 9900

FERGUSON CANNON PO Box 5851 Maroochydore QLD 4558 Phone: 1800 640 509

CENTRAL COAST BUSINESS LAWYERS 2/210 The Entrance Road Erina NSW 2250 Phone: 02 4367 4366

FLOWER AND HART GPO Box 219 Brisbane QLD 4001 Phone: 07 3233 1233

CERTUS LEGAL PO Box 16235 City East QLD 4002 Phone: 07 3106 3016

FRANCHISE LEGAL Suite 601, 321 Pitt Street Sydney NSW 2000 Phone: 1300 798 501

CHAMPION LEGAL Level 3, 60 Phillip Street Parramatta NSW 2150 Phone: 02 9635 8266

GABLE LAWYERS St Kilda Rd Towers Level 1, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 9544

WEB PROFITS Level 1/145 Russell Street Melbourne VIC 3000 Phone: 03 8488 7821

Lawyers

ANDERSON RICE LAWYERS Level 10, 555 Lonsdale Street Melbourne VIC 3000 Phone: 03 9672 2666 ARMSTRONG LEGAL Level 35, 201 Elizabeth Street Sydney NSW 2000 Phone: 02 9261 4555 ASHURST SYDNEY Level 11 5 Martin Place Sydney NSW 2000 Phone: 02 9258 6000 ATKINSON VINDEN Level 8, 10 Help Street Chatswood NSW 2067 Phone: 02 9411 4466 ATTWOOD MARSHALL LAWYERS PO Box 334 Coolangatta QLD 4225 Phone: 07 5536 9777 AVENTUS Little Tokyo Two HQ, 36 Mein Street Spring Hill QLD 4000 Phone: 1300 294 539 AVENUE SOLUTIONS PO Box 7567 Melbourne VIC 3001 Phone: 03 9092 9891 B2B LAWYERS PO Box 572 East Melbourne VIC 8002 Phone: 03 8602 4000 BAKER & MCKENZIE Level 27, A.M.P. Centre 50 Bridge Street Sydney NSW 2000 Phone: 02 9225 0200 BAKER LOVE LAWYERS PO Box 123 Wallsend NSW 2287 Phone: 02 4951 5766

CLAYTON UTZ PO Box H3 Australia Square NSW 1215 Phone: 02 9353 4000 COLEMAN GREIG Level 11, 100 George Street, Cnr Smith Street Parramatta NSW 2150 Phone: 02 9895 9200 COMINO PRASSAS PO Box 1390 Bondi Junction NSW 1355 Phone: 02 9386 5888 COOPER GRACE WARD Level 21 400 George Street Brisbane QLD 4000 Phone: 07 3231 2444 COSOFF CUDMORE KNOX 73 Wakefield Street Adelaide SA 5000 Phone: 08 8211 7955 CULLEN MACLEOD PO Box 935 Nedlands WA 6909 Phone: 08 9389 3999 CURWOODS LAWYERS GPO Box 5406 Sydney NSW 2001 Phone: 02 9231 4166

GADENS LAWYERS Level 25, Bourke Place 600 Bourke Street Melbourne VIC 3000 Phone: 03 9252 2555 GSM LAWYERS 228 Smith Street Collingwood VIC 3066 Phone: 03 9419 2077 HAARSMA LAWYERS 116 Wright Street Adelaide SA 5000 Phone: 1300 830 830 HALL & WILCOX Level 11, Rialto South Tower 525 Collins Street Melbourne VIC 3000 Phone: 03 9603 3555 HILLHOUSE BURROUGH MCKEOWN GPO Box 1709 Brisbane QLD 4000 Phone: 07 3220 1144 HOLDING REDLICH GPO Box 2154 Melbourne VIC 3001 Phone: 03 9321 9999

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AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS HOLMAN WEBB LAWYERS Level 17, Angel Place, 123 Pitt Street Sydney NSW 2000 Phone: 02 9390 8000

LEIGH ADAMS Level 3, 171 Clarence Street Sydney NSW 2000 Phone: 02 9964 0022

HUNT & HUNT Level 5, 114 William Street Melbourne VIC 3000 Phone: 03 8602 9200

LEWIS HOLDWAY PO Box 138, Collins Street West Melbourne VIC 8007 Phone: 03 9629 9629

HWL EBSWORTH Level 14, 264-278 George Street Sydney NSW 2000 Phone: 02 9334 8555

LODHIA LAWYERS PO Box H97 Australia Square NSW 1215 Phone: 02 9233 7000

IP PARTNERSHIP Level 6, 64 Marine Parade (PO Box 10857) Southport QLD 4215 Phone: 07 5591 2522

LYNCH ANDREWS Suite 12, Level 10 The Christie Centre 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3221 2775

KELLS LAWYERS Suite 4, Level 9, 66 Hunter Street Sydney NSW 2000 Phone: 02 9233 7411 KEMP STRANG GPO Box 475 Sydney NSW 2001 Phone: 02 9225 2500 KHQ LAWYERS 15/440 Collins Street Melbourne VIC 3004 Phone: 03 9663 9877 LAC LAWYERS PO Box 5638 West Chatswood NSW 1515 Phone: 02 9904 6800 LEGALITE PO Box 3096 Richmond VIC 3121 Phone: 03 9448 2393

LegalVision Sydney 100 Harris Street, Pyrmont NSW 2009 melbourne 11-13 Cubitt Street, Cremorne VIC 3121 Contact: LegalVision Phone: 1300 544 755 Email: info@legalvision.com.au Website: https://legalvision.com.au Business description: LegalVision is a commercial law firm with a commitment to innovation. LegalVision’s franchise lawyers have assisted hundreds of franchisors and franchisees across Australia, including drafting and reviewing franchising documents, protecting intellectual property and buying and selling a franchise.

Their innovative business model and custombuilt technology allows their lawyers to provide a faster, better quality and more cost-effective client experience. LegalVision has assisted more than 110,000 businesses and franchises and was recently named the fastest growing law firm in the Asia-Pacific by the Financial Times.

Year established: 2012

“The FCA has worked hard and introduced real changes over the last 12 months.”

Mary Aldred

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Macpherson Kelley Brisbane Level 16, 324 Queen St, Brisbane QLD 4000 Dandenong 40-42 Scott Street, Dandenong, VIC 3175 Melbourne Level 7, 600 Bourke St, Melbourne VIC 3000 Sydney Level 21, 20 Bond Street, Sydney, NSW 2000 Phone: 1800 888 966 Email: info@mk.com.au Website: www.mk.com.au Business description: For our clients, we’re trusted business advisors as much as lawyers, with expertise in all areas of franchising. Our experienced team provide strategic and insightful advice, making recommendations clients can act on confidently.

We work on the full spectrum of franchising matters from establishing franchise systems and how they will work, drafting and reviewing agreements, acting on mergers and acquisitions, brand and intellectual property development through to management and enforcement, dispute resolution and other commercial issues franchising clients may face.

Year established: 1905

“A franchise business is a great opportunity for many, but it is essential to temper your enthusiasm for having your own business and see the offering for what it is.

Cross everything off your due diligence checklist to ensure the franchise you choose is robust and that the transition into the business is smooth and successful.”

Corina Vucic

MADGWICKS LAWYERS Level 6, 140 William Street Melbourne VIC 3000 Contact: Ed Browne / Chris Verebes Phone: 03 9242 4744 Fax: 03 9242 4777 Email: Chris.Verebes@madgwicks.com.au Website: www.madgwicks.com.au Business description: Madgwicks Lawyers provide expert franchising advice and service both franchisors and franchisees. We can assist with: • Reviewing and advising on Franchise Agreements • Sale/purchase of franchise businesses • Preparation of Franchise Agreements and Disclosure Documents • Code Compliance • Consumer Law advice • Leasing • IP and branding • Litigation and dispute resolution Membership: FCA. LIV, MERITAS Year established: 1973

Marsh & Maher Richmond Bennison Lawyers Level 2, 100 Wellington Parade East Melbourne VIC 3002 Phone: 03 9604 9400 Contact: Robert Toth Email: robert@mmrb.com.au Website: www.marshmaher.com.au Business description: Marsh & Maher Richmond Bennison Franchising, Licensing and Distribution Group act for local and overseas companies entering the Australian market and have a network of experience consultants to assist clients with demographic, feasibility, market research and preparation of business entry plans to ensure the best success for our clients.

MARSHALLS + DENT + WILMOTH Level 21, 570 Bourke Street Melbourne VIC 3000 Phone: 03 9670 5000 MATTHEWS FOLBIGG Level 7, 10-14 Smith Street Parramatta NSW 2150 Phone: 02 9635 7966 MCINNES WILSON LAWYERS GPO Box 1089 Brisbane QLD 4001 Phone: 07 3231 0600 MCLAUGHLINS PO Box 2067 Southport QLD 4215 Phone: 07 5591 5099

MCMAHON FEARNLEY Level 3, 256 Queen Street Melbourne VIC 3000 Phone: 03 9670 0966

MURFETT LEGAL PO Box 6314 East Perth WA 6892 Phone: 08 9388 3100

THYNNE & MACARTNEY GPO Box 245 Brisbane QLD 4001 Phone: 07 3231 8888

MCW LAWYERS PO Box 1065 Sutherland NSW 1499 Phone: 02 9589 6666

NICOLE LEGGAT AND ASSOCIATES Suite 1, Level 1 1 Transvaal Avenue Double Bay NSW 2028 Phone: 02 9328 6917

TRESSCOX LAWYERS Level 9, 469 La Trobe Street Melbourne VIC 3000 Phone: 03 9602 9444

MEYER VANDENBERG GPO Box 764 Canberra City ACT 2601 Phone: 02 6279 4444 MILLS OAKLEY PO Box 453 Collins Street West Melbourne VIC 8007 Phone: 03 9670 9111 MINTERELLISON Level 22 Waterfront Place 1 Eagle Street Brisbane QLD 4000 Phone: 07 3119 6000

NORTON ROSE FULBRIGHT GPO Box 4592SS Melbourne VIC 3001 Phone: 03 8686 6000 NRG LEGAL 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 2511 PACE LAWYERS 192 Gilbert Street Adelaide SA 5000 Phone: 08 8410 9294 PCL LAWYERS Level 8, 446 Collins Street Melbourne VIC 3000 Phone: 1300 907 335 PIPER ALDERMAN Level 16, 70 Franklin Street Adelaide SA 5000 Phone: 08 8205 3333

MST LAWYERS 315 Ferntree Gully Road Mount Waverley VIC 3149 Contact: John Sier / Raynia Theodore Phone: 03 8540 0200 Fax: 03 8540 0202 Email: franchise@mst.com.au Business description: With 40 years’ experience in the franchising sector, MST Lawyers is one of Australia’s leading franchising law firms.

Our specialist lawyers have extensive knowledge of all franchise business models. Our clients, local and international, rely on us to provide current and relevant advice to ensure they are compliant with all applicable laws.

Our clients include franchisors acquiring, selling or restructuring franchise networks and franchisees who are buying or selling their franchise. We provide the full suite of legal services to franchise networks, including advice relating to the Franchising Code and consumer law compliance, leasing, employment law, intellectual property, insolvency and dispute resolution. Fixed fees are available based on an agreed scope of works.

MST Lawyers received the Supplier of the Year award at the 2017 MYOB FCA Excellence in Franchising Awards.

Membership: Franchise Council of Australia, Australian Competition and Consumer Commission Consultative Committee for Small Business and Franchising, Queensland Law Society and Law Institute of Victoria.

Year established: 1959

“This profile is changing as younger people having difficulty getting the role of their dreams are looking to business for a more fulfilled career option.”

Brian Keen

REDCHIP LAWYERS Locked Bag 2 Fortitude Valley BC QLD 4006 Phone: 07 3223 6100 RIBA BUSINESS LAWYERS 34 Duporth Avenue Maroochydore QLD 4558 Phone: 07 5479 1488 ROBBINS WATSON PO Box 2505 Burleigh BC QLD 4220 Phone: 07 5576 9999

WISEWOULD MAHONY Level 8, 419 Collins Street Melbourne VIC 3000 Phone: 03 9629 8333 YOUR LAW FIRM 7 Techno Park Drive Williamstown VIC 3016 Phone: 1300 896 500

“Prospective franchisees should be able to make reasonable assessments of the value (including costs, obligations, benefits and risks) of a franchise before entering into a contract with a franchisor.”

Robin La Pere

legal

ROBERT JAMES LAWYERS GPO Box 761 Melbourne VIC 3001 Phone: 03 8628 2000 ROBERTS LEGAL 274 Brunker Road Adamstown NSW 2289 Phone: 02 4952 3901 RUSSELL KENNEDY SOLICITORS Level 12, 469 La Trobe Street Melbourne VIC 3000 Phone: 03 9609 1555 SLATER & GORDON 44 Market Street Sydney NSW 2000 Phone: 1800 555 777 SLF LAWYERS Level 8, 160 Queen Street Melbourne VIC 3001 Phone: 03 9600 2450 STEPHENS LAWYERS & CONSULTANTS PO Box 16010 Collins Street West VIC 8007 Melbourne VIC 3000 Phone: 03 8636 9100 SWAAB ATTORNEYS Level 1, 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 5544 TALBOT OLIVIER Level 8, Wesfarmers House, 40 The Esplanade Perth WA 6000 Phone: 08 9420 7100 THOMSON GEER GPO Box 3909 Sydney NSW 2001 Phone: 02 8248 5800

wollermann franchise developments Offices: VIC – NSW – QLD Licensed: SA – WA – NT – TAS Contact: Colin Crawford Phone: 1300 249 276 Head Office: + 61 3 9999 5488 Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.conm.au Business description: As we develop franchise systems and recruit franchisees we are up-to-date with the latest legal issues facing franchisors and franchisees.

Our Legal Services include; • Protecting franchisor Intellectual Property • Preparing and reviewing Franchise Agreements • Preparing Disclosure Documentation • Conducting Franchise Compliance Audits • Preparing Franchisor Premises Agreements • Implement Company Structure Planning • International Franchising With 25 years in the franchise industry, WFD’s legal professionals have a reputation of being the best in the industry.

To discuss any legal matter concerning franchising your business contact us today.

‘Franchising businesses…

Locally, nationally, internationally.’

Year established: 1994. I.L. Wollermann Pty Ltd

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AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS Point of Sale ADVANTAGE SOLUTIONS 2 Greenwood Street Abbotsford VIC 3067 Phone: 03 8417 9888 CUSTOM HOSPITALITY SYSTEMS Unit 15 / 538 Gardeners Road Alexandria NSW 2015 Phone: 1300 308 603 MINIPOS PO Box 169 Brunswick Heads NSW 2483 Phone: 1300 791 420 NCR SILVER Phone: 1800 940 975 ORDERMATE 59 Fennell Street Port Melbourne VIC 3207 Phone: 1300 667 067 REDCAT 70 Park Street South Melbourne VIC 3205 Phone: 1300 473 322 RETAIL EXPRESS Level 10, 320 Adelaide Street Brisbane QLD Phone: 1300 732 618

“Becoming a franchisee is not a job you can simply quit after a few months if you decide you don’t like it. But if you’ve taken the time to carefully consider factors such as the market, the franchisor, the systems, and the responsibilities required, then there is no reason why your franchise investment will not be rewarding both financially and personally.”

Dominique Lamb

recruitment

SHIFT 8 PO Box 981 Woollahra NSW 1350 Phone: 02 9571 4126 SWIFTPOS 10/135 Ferny Way Ferny Hills QLD 4055 Phone: 07 3351 8777 TYRO PAYMENTS 02 8907 1745 VEND HQ 143 Cecil Street South Melbourne VIC 3205 Phone: 03 8593 7854

Printing FREELEASE COPIERS Unit 7, 12-18 Clarendon Street Artarmon NSW 2064 Phone: 1800 636344 PRINTING BRISBANE PO Box 597 Springwood QLD 4127 Phone: 0401 838 040

“Now is the perfect time to start planning and researching your market entry strategy into Australia or New Zealand.

You could quite possibly find your international brand (big or small) influencing the Australian or New Zealand franchising industry sooner than you think! ” Rostom Manookian

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shopfitting

shape shopfitters 23 Simms Rd, Greensborough VIC 3088 Contact: Wayne/Courtney Phone: 03 9432 1044 Email: courtney@shapeshopfitters.com.au Website: www.shapeshopfitters.com.au Business description: Shape Shopfitters are a one stop Shopfitting solution featuring exceptional in house joinery manufacturing, signage and metal fabrication facilities.

Shape specialise in partnering with Franchise systems to produce amazing retail experiences particularly in the food space.

Working Australia wide partnering with some of the world’s leading franchise systems, Shape are leaders in the industry.

Our 20 years’ experience allows us to bring your brand vision to life with outstanding quality, service and value.

Year established: 1998

Site Selection & Leasing

wollermann franchise developments Offices: VIC – NSW – QLD Licensed: SA – WA – NT – TAS Contact: Colin Crawford Phone: 1300 249 276 Head Office: + 61 3 9999 5488 Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.conm.au Business description: At WFD we have a very successful track record in the recruitment of franchisees for well-known national networks and for new franchise groups.

We’ve been selling franchisee businesses and handled the recruitment process for franchisors for over 25 years, so our experience is second to none in the Australian franchise industry.

Our Recruitment Services include: • Personality profiling each candidate.

• Preparing marketing recruitment material.

• Handling the recruitment process to appoint Franchisees, Master Franchisees and Licensees.

• Selling existing Franchise groups and their networks.

• Assisting International Franchisors enter the Australian market.

• Selling internationally Australian Franchisors I.P. rights.

To discuss recruiting franchisees for your franchise group or to assist international companies expand into Australia and New Zealand, contact us today.

‘Franchising businesses…

Locally, nationally, internationally.’

Year established: 1994. I.L. Wollermann Pty Ltd

BLUEMARQ COMMERCIAL PO Box 95 Padstow NSW 2211 Phone: 0401 138 814 BUSINESS GEOGRAPHICS PO Box 838 Paddington QLD 4064 Phone: 07 3118 5036 CARRIGAN RETAIL CONSULTING 101 Rockbourne Terrace Paddington QLD 4064 Phone: 0419 653 555 CBRE GLOBAL CORPORATES SERVICES Level 1, 12 Creek Street Brisbane QLD 4001 Phone: 07 3234 9100 DALY INTERNATIONAL Level 1 Solitaire 12 Help Street Chatswood NSW 2067 Phone: 02 8241 9800 INSITE DATA SOLUTIONS Suite 39, 278 Church Street Richmond VIC 3121 Phone: 1300 336 647 LEASEEAGLE Phone: 1300 887 609 PITNEY BOWES SOFTWARE Suite 1, Level 1 68 Waterloo Road Macquarie Park NSW 2113 Phone: 02 9437 6255 SPECTRUM ANALYSIS Suite 6, 407 Canterbury Rd Surrey Hills VIC 3127 Phone: 03 9830 0077 VERIMARK 62/23 Narabang Way Belrose NSW 2085 Phone: 02 9450 0099

Training, Mentoring & Development APM TRAINING INSTITUTE Ground Floor, 213 Miller Street North Sydney NSW 2060 Phone: 02 9954 7377 AUSTRALIAN COLLEGE QED Level 1, 410 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 2500 AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS Level 4, 140 Arthur Street North Sydney NSW 2060 Phone: 1800 505 529 AUSTRALIAN MENTORING & FINANCE CENTRE PO Box 368 Hervey Bay QLD 4655 Phone: 0417 199 800 AUSTRALIAN SALESMASTERS TRAINING PO Box 638 Rosebery NSW 1445 Phone: 02 9700 9333 BUDGET ONE 700 Bourke Street Docklands VIC 3008 Phone: 03 9583 7925 CENGAGE EDUCATION 1 Waltham Street Artarmon NSW 2064 Phone: 1300 853 033 FRANCHISE COUNCIL OF AUSTRALIA Suite 6, 307-313 Wattletree Road Malvern East VIC 3145 Phone: 1300 669 030 FRANKLYN SCHOLAR Phone: 1300 918 872 GRIFFITH BUSINESS SCHOOL Asia-Pacific Centre for Franchising Excellence Building (S07), Room 4.06, South Bank Campus Griffith University, 226 Grey Street South Bank QLD 4101 Phone: 07 3382 1401 INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT PO Box 125 Kilkenny SA 5009 Phone: 08 8348 4438 META MANAGEMENT SOLUTIONS 103/125 Fitzroy St St Kilda VIC 3182 Phone: 03 9016 3827 MIND ATLAS Suite 208, 63 Stead Street South Melbourne VIC 3205 Phone: 03 9696 6469

SHAREMARKET COLLEGE 46 Wharf Street Kangaroo Point QLD 4169 Phone: 1300 309 040 SUPERIOR SERVICE Suite 24, Upper Deck 19-21 Jones Bay Wharf, Pirrama Road Pyrmont NSW 2009 Phone: 02 8004 3105 TARGET TRAINING Phone: 1300 736 005 THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849 THE REAL LEARNING EXPERIENCE 15 Amethyst Drive Blackmans Bay TAS Phone: 03 6229 8302 THE STARTUP FACTORY PO Box 319 Turramurra NSW 2074 Phone: 1300 998 553 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694 VELPIC Phone: 1300 835 742 WILLIAM ANGLISS INSTITUTE 555 La Trobe Street Melbourne VIC 3000 Phone: 03 9606 2330

Workplace Compliance, Health and Safety CERTICA 3/457 Upper Edward Street Spring Hill QLD 4000 Phone: 0412 002 052 COOEE Level 10, 17 Castlereagh Street Sydney NSW 2000 Phone: 1300 138 012 EMPLOYSURE Level 6/180 Thomas Street Sydney NSW 2000 Phone: 1300 651 415 ENVIRO CHASING SERVICES 38 Hensbrook Loop Forrestdale WA 6112 Phone: 08 9399 1644 PARASOL EMT Unit 17, Molonglo Mall Fyshwick ACT 2609 Phone: 1300 366 818

NATIONAL SALES ACADEMY Level 14, Lumley House 309 Kent Street Sydney NSW 2000 Phone: 02 9994 8033

RISK STRATEGIES Suite 1201, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 8408

OPTIVANCE 360 PO Box 943 Bondi Junction NSW 1355 Phone: 0414 577 714

Safety Navigator PO Box 780 Potts Point NSW 2011 Phone: 1300 858 818

POSITIVE TRAINING SOLUTIONS PO Box 42 Mitcham VIC 3132 Phone: 0419 354 949

XXX SECURITY SERVICES 13 Export Park Adelaide Airport SA 5950 Phone: 0433 827 947

PEOPLOGICA Level 2, 42 Atchison Street St Leonards NSW 2065 Phone: 02 9936 9000 PROVEN BUSINESS CONSULTANTS AUSTRALIA Level 19 & 20, 644 Chapel Street South Yarra VIC 3141 Phone: 1300 467 222

“Get the franchise agreement reviewed by a lawyer who specialises in franchising” Corina Vucic

2 0 2 0 F R A NCHISE DIRECTORY | 111

n ew zeala nd PROF E SSION A L SE RV ICE S L IS T INGS ACCOUNTing & FINANCIAL SERVICES APOLLO ACCOUNTING PO Box 94 Albany Village Albany 0755 Phone: 09 451 9020

MARKHAMS CLARKE CRAW PO Box 919 Dunedin 9054 Phone: 03 477 0032 MONTGOMERY CONSULTANTS PO Box 87424 Auckland 1072 Phone: 09 578 2317

CREATV PO Box 90849 Victoria Street West Auckland 1142 Phone: 021 905 302 CUMULO9 PO Box 105 638 Auckland Phone: 09 889 3458

BDO BDO House 116 Harris Road East Tamaki, Manukau Phone: 09 274 9340

SILVER CHEF PO Box 91379, Victoria Street West Auckland Auckland Phone: 0800 443 334

BDS CHARTERED ACCOUNTANTS PO Box 7277, Wellesley Street Auckland 1141 Phone: 09 366 1822

STAPLES RODWAY CHRISTCHURCH PO Box 8039 Christchurch 8440 Phone: 03 343 0599

BLACKER SMITH & CO Phone: 0 4 555 9090

RIGHT WAY Phone: 0800 555 024

EXPRO 77 James Cook Drive Welcome Bay Tauranga Phone: 07 544 5058

BNZ Phone: 0800 ASK BNZ

THE NATIONAL BANK OF NEW ZEALAND Phone: 0800 251 858

FRANCHISE INFINITY Phone: 0800 555 8020

CAD PARTNERS PO Box 65 313 Mairangi Bay, Auckland Phone: 09 277 8278

WHK PO Box 30568 Lower Hutt Wellington Phone: 04 569 9069

FUSION5 Level 16, 34 Shortland Street Auckland 1010 Phone: +64 9 379 0525

CHESTER GRAY CHARTERED ACCOUNTANTS 19 Tarndale Grove Rosedale North Shore 0632 Phone: 09 307 1180

YOUNG READ WOUDBERG 13 McLean Street Tauranga 3140 Phone: 07 578 0069

GEO OP PO Box 37340 Parnell Auckland 1151 Phone: 0800 GO GEOOP (464 3667)

CROWE HORWATH Phone: 0800 494 569

ZEBRA ACCOUNTING Phone: 0800 110 160

HELIUM WORK SEARCH PO Box 1594 Wellington Phone: 04 916 2180

DANIEL HUNT & ASSOCIATES Level One, 2 Heather Street Parnell Auckland 1052 Phone: 09 817 5553 EC CREDIT CONTROL PO Box 368 Napier 4140 Phone: 0800 324 768

BANKS / FINANCIAL INSTITUTIONS ANZ BANK PO Box 91966 Auckland Phone: 1800 801 485

FRANCHISE ACCOUNTANTS PO Box 230-153 Botany Auckland 2163 Phone: 0800 555 8020

ASB BUSINESS BANKING Level 17, ASB Bank Centre 135 Albert Street Auckland 1140 Phone: 0800 803 804

GRANT THORNTON NEW ZEALAND PO Box 1961 Auckland 1140 Phone: 09 308 2570

BANK OF NEW ZEALAND 80 Queen Street Auckland, New Zealand Phone: 0800 275 269

HAYES KNIGHT NORTH 1, 5 William Laurie Place Albany Auckland 0632 Phone: 09 414 5444

WESTPAC PO Box 934 Auckland 1140 Phone: 09 367 3530

HEWITT SCALETTI WATERS PO Box 76-270 Manukau City, Auckland Phone: 09 262 0874 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland Phone: 09 634 3150 INSPIRED ACCOUNTANTS PO Box 202,235 Southgate, Auckland 2246 Phone: 09 309 2561 KEITH GOODALL & ASSOCIATES PO Box 37223 Parnell, Auckland 1151 Phone: 09 921 4630 KGA LIMITED PO Box 37 223 Parnell, Auckland Phone: 09 921 4630 LENNIE & ASSOCIATES Level 2, 90 Symonds S Auckland Central 1010 Phone: 09 368 1212

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Business Services

DELOITTE Phone: 09 303 0716 DIGITAL FISHBOWL Auckland Phone: 09 915 3474

JONES LANG LASALLE PO Box 165 Auckland Phone: 09 366 1666 MYHR 43 Honan Place Avondale, Auckland Phone: 027 382 8390 PARALLEL DIRECTIONS PO Box 895 Shortland Street Auckland 1140 Phone: 09 550 8501 REACH MEDIA NEW ZEALAND PO Box 132 065 Sylvia Park, Auckland Phone: 09 574 4436 REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 0800 231 717

ABC BUSINESS BROKERS Suite 1-4, 72 Dominion Road Mt Eden Auckland Phone: 09 630 1600

RETAIL EXPRESS Level 14, Vodafone on the Quay 157 Lambton Quay Wellington 6011 Phone: 03 5208 008

BETTER BUSINESS INSTITUTE Building 2, Unit i 3 Ceres Court Mairangi Bay 0632 Phone: 09 477 0490

SANDFIELD INFORMATION SYSTEMS PO Box 46 040 Herne Bay Auckland 1147 Phone: 09 303 0579

BUSINESS NETWORK INTERNATIONAL PO Box 60 521 Titirangi, Auckland Phone: 09 817 1185 CDQ COMMUNICATION DESIGN PO Box 89 209 Torbay, North Shore City 0742 Phone: 021 644 545 COLLIERS INTERNATIONAL SAP Tower, Level 27 151 Queen Street Auckland 1010 Phone: 09 358 1888

SWIFTPOS Phone: 09 358 0165 SWITCH BUSINESS PO Box 4442 Shortland Street Auckland Central 1010 Phone: 09 377 7735 THE BUSINESS ENGINE PO Box 31583 Milford Auckland 0742 Phone: 0800 100 059 THE MEDIATOR Phone: 0800 02 6334

UPPER HUTT CITY COUNCIL Phone: 04 527 2123 VEND HQ Level 1, 2-36 Nuffield Street Newmarket, Auckland 1023 Phone: 09 889 0189 WAIPUNA HOTEL & CONFERENCE CENTRE Phone: 09 526 3024 W GARTSHORE PO Box 2117 Tauranga Bay of Plenty Phone: 07 578 5862 ZEALD WEBSITE DESIGN Level 2, Building E, 42 Tawa Drive Albany Auckland 0632 Phone: 0508 932 748

Franchise Consulting & Development AFFILIATED BUSINESS CONSULTANTS PO Box 9087 Newmarket Phone: 09 630 1600 CHARTIS PO Box 1745 Auckland 1140 Phone: 09 355 3100 EVEREST GROUP PO Box 12700 Hamilton 3248 Phone: 0800 EVEREST FRANCHISE COACH Phone: 0800 4FRANCHISE FRANCHISE RELATIONSHIPS INSTITUTE Phone: 0800 4FRANCHISE FRANCHISE SOLUTIONS PO Box 87 424 Meadowbank Auckland Phone: 0274 966 901 FRANCHIZE CONSULTANTS Suite 4, Level 1 27 Gillies Avenue Auckland Phone: 09 523 3858 GRAPHIC CAFÉ PO Box 301168 Albany Auckland Phone: 09 448 5157 INSPIRED LEARNING SYSTEMS PO Box 102158 North Shore Mail Centre Auckland Phone: 09 441 2164

“Ultimately it appears that small business owners, franchisees included, are leading a new direction for Australia’s lending landscape.

We are experiencing a shift away from a centralised model, with the big four banks at its core, to a more diversified selection of lenders.”

James Scurr

LINK BUSINESS BROKING PO Box 123 24 Penrose Auckland 1642 Phone: 09 579 9226 MEGA SERVICES FRANCHISE CONSULTANTS PO Box 3061 Christchurch Phone: 03 384 4885 SELECTOR PO Box 301 265 Albany Auckland 0632 Phone: 09 379 5270 THE FRANCHISE COACH 401 Great South Road Ellerslie Auckland 1061 Phone: 09 580 1556 THEXTON ARMSTRONG PO Box 544 Drury New Zealand 2247 Phone: 09 9653 861

Insurance Brokers APEX GENERAL PO Box 74088 Green Lane Auckland 1546 Phone: 09 520 9441 BARLEY INSURANCE PO Box 1412 Shortland Street Auckland 1140 Phone: 09 827 7266 BREATHE LIFE PO Box 302 548 North Shore City, Auckland Phone: 09 476 2406

“Passion is the key ingredient - the indispensable ingredient - for business success.

Without it, you will be unable to sustain the unwavering spirit that is required to build, grow and sustain a business.”

Corina Vucic

IT & Communications 1PLACE PO Box 125152 St Heliers Auckland Phone: 09 520 0612 KEEP IT SAFE Phone: 0800 14 11 14 RIPPED ORANGE PO Box 7542 Sydenham Christchurch Phone: 03 377 9499

“Talk to a handful of franchise brands to understand the business model and to understand your own priorities. How does the franchisor select new franchisees?”

Dr Sudha Mani

Lawyers A J PARK PO Box 949 Wellington 6140 Phone: 04 473 8278 ASCO AGMEN-SMITH PO Box 3695 Auckland 1140 Phone: 09 308 8070 ANTHONY HARPER PO Box 2646 Christchurch 8041 Phone: 03 379 0920 BALDWINS PO Box 5999 Wellesley Street Auckland 1141 Phone: 09 373 3137 BANNISTER & VON DADELSZEN PO Box 745 Hastings 4156 Phone: 06 870 7820 BELL GULLY 48 Shortland Street Auckland 1140 Phone: 09 916 8800 BOTHERWAY LEGAL PO Box 1069 Hamilton Phone: 07 839 1122 BOTTING LEGAL PO Box 6855 Wellesley Street Auckland 1141 Phone: 09 950 3880 CARSON FOX BRADLEY PO Box 37403 Parnell Auckland 1151 Phone: 09 966 1100 COONEY LEES MORGAN PO Box 143 Tauranga 3140 Phone: 07 578 2099 DAVENPORTS HABOUR PO Box 302558 North Harbour, Auckland Phone: 09 915 4380

STREAMSMART Wellington New Zealand Phone: 02 9133 8607

DEIRDRE WATSON, BARRISTER PO Box 3886 Shortland Street Auckland 1140 Phone: 09 309 6988

“Great location and low rents are the dream”

DUNCAN COTTERILL PO Box 5326 Auckland 1141 Phone: 09 309 1948

Peter Buckingham

FORTUNE MANNING PO Box 4139 Auckland 1140 Phone: 09 915 2401 2 0 2 0 F R A NCHISE DIRECTORY | 113

n ew zeala nd PROF E SSION A L SE RV ICE S L IS T INGS FRASER POWRIE PO Box 108 132 Symonds Street Auckland 1003 Phone: 09 366 0666 GAZE BURT PO Box 91345 Victoria Street West Auckland 1142 Phone: 09 303 3764 GCA LAWYERS PO Box 3241 Christchurch 8140 Phone: 03 365 1347 GIBSON SHEAT PO Box 2966 Wellington 6140 Phone: 04 4569 4874 GLAISTOR ENNOR PO Box 63 Shortland Street Auckland 1140 Phone: 09 356 8243 GOODWIN TURNER Building D, 63 Apollo Drive Albany Auckland Phone: 09 973 7350 GOVETT QUILLIAM 1 Dawson Street Private Bag 2013 DX NP90056 New Plymouth Central 4342 Phone: 06 768 3700 HARMANS LAWYERS PO Box 5496 Christchurch 8542 Phone: 03 352 2293 HARRIS TATE PO Box 1147 Tauranga Phone: 07 578 0059 HESKETH HENRY Private Bag 92093 Auckland 1142 Phone: 09 375 8700 HUNTER & CO PO Box 2772 Wellington 6140 Phone: 04 801 5040 IZARD WESTON PO Box 5348 Wellington 6145 Phone: 04 473 9447 JACKSON RUSSELL Level 13, 41 Shortland Street Auckland CBD Auckland Phone: 09 303 3849 JAMES & WELLS INTELLECTUAL PROPERTY Private Bag 11907 Ellerslie, Auckland 1542 Phone: 09 914 6740 KENSINGTON SWAN Private Bag 92101 Victoria Street West Auckland 1142 Phone: 09 379 4196 MACDONALD LEWIS LAW 92 Parnell road Auckland 1151 Phone: (09) 307 3324 MACKY ROBERTON PO Box 37622 Parnell, Auckland 1151 Phone: 09 358 4558 RAINEY COLLINS PO Box 689 Wellington 6140 Phone: 04 473 6850

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SARAH PILCHER THE FRANCHISE LAWYER PO Box 12291 Penrose Auckland Phone: 0275 649942 SIMPSON GRIERSON Lumley Centre, 88 Shortland Street Auckland 1010 Phone: 09 358 2222 STEWART GERMANN LAW OFFICE PO Box 1542 Auckland Phone: 09 308 9925 WALKER & CO PO Box 5605 Wellington Phone: 04 499 7809 URLICH MCNAB KILPATRICK PO Box 633 Whangarei 0140 Phone: 04 9470 2400

PR & ADVERTISING IMAGE CENTRE LIMITED PO Box 78070 Grey Lynn Auckland Phone: 09 360 5700 THE RADIO NETWORK 54 Cook Street Auckland CBD Auckland Phone: 09 367 4646 ONLINE RESULTS Unit 10/ 6 Omega Street Rosedale Albany Auckland Phone: 0800 333 510 SPYGLASS GROUP 17 Nixon Street Grey Lynn Auckland Phone: 09 915 0086

“Franchising is not operating in the same environment that it was 18 months ago, and our strategic priorities must reflect that reality. Based on member feedback about where to prioritise our attention and focus, the FCA has developed a new strategic plan that recognises the business world that we now operate in, as well as what we want it to be, and sets out the priorities members have talked to me about.”

Mary Aldred

u se f ul inf o rmatio n

publications AUSTRALIAN & NEW ZEALAND BUSINESS FRANCHISE GUIDE

THE FRANCHISE REVIEW â&#x20AC;&#x201C; OFFICIAL JOURNAL OF THE FRANCHISE COUNCIL OF AUSTRALIA

PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au

Level 19, 567 Collins St Melbourne VIC Australia 3000 Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

BUSINESS FRANCHISE MAGAZINE AUSTRALIA & NEW ZEALAND PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au

www.businessfranchisenz.co.nz

helpful organisations APRA (Superannuation)

FAIR WORK OMBUDSMAN

GPO Box 9836 Canberra ACT 2601 Phone: (AUS) 1300 55 88 49 Website: www.apra.gov.au

GPO Box 9887 Your capital city Phone: 13 13 94 Website: www.fairwork.gov.au

AUSTRALIAN COMPETITION & CONSUMER COMMISSION

FRANCHISE ASSOCIATION OF NEW ZEALAND

REAL ESTATE INSTITUTE OF AUSTRALIA

GPO Box 3131 Canberra ACT 2601 Phone: (AUS) 1300 302 502 or + 61 2 6243 1305 Website: www.accc.gov.au

Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

www.reia.asn.au

AUSTRALIAN FOOD AND GROCERY COUNCIL Locked Bag 1 Kingston ACT 2604 Phone: +61 2 6273 1466 Fax: +61 2 6273 1477 Email: info@afgc.org.au Website: www.afgc.org.au

AUSTRALIAN RETAILERS ASSOCIATION Level 1, 112 Wellington Parade, East Melbourne VIC 3002 Phone: (AUS) 1300 368 041 Fax: +61 3 8660 3399 Email: info@retail.org.au Website: www.retail.org.au

FRANCHISE COUNCIL OF AUSTRALIA Level 19, 567 Collins St Melbourne VIC Australia 3000 Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

OFFICE OF THE FRANCHISING MEDIATION ADVISER

SMALL BUSINESS ASSOCIATION OF AUSTRALIA PO Box 4936 GCMC QLD 9726 Phone: 1300 413 915

VICTORIAN CHAMBER OF COMMERCE & INDUSTRY Level 3/150 Collins Street Melbourne VIC 3000 Phone: 03 8662 5333 Website: www.victorianchamber.com.au

WORKPLACE SAFETY AUSTRALIA Westfield Tower, Suite 1303, Tower 2, 101 Grafton Street Bondi Junction NSW 2022 Phone: +61 2 9387 1248 Fax: +61 2 9387 1488 Email: info@worksafe.com.au Website: www.worksafe.com.au

Suite 205, Level 2, 370 Pitt Street Sydney NSW 2000 Phone: 1800 472 375 Email: adviser@franchisingcode.com.au Website: www.franchisingcode.com.au

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g l o bal f ra nchise a s s o ciation s

ASSOCIATIONS ARGENTINE FRANCHISE ASSOCIATION

CANADIAN FRANCHISE ASSOCIATION

GERMAN FRANCHISE ASSOCIATION

Avenida Del Libertador 184, Piso 11 Dto D Ciudad Autónoma de Buenos Aires, Argentina Phone: +54.11.4311.4009 Website: www.aamf.com.au

116-5399 Eglinton Avenue West Toronto, Ontario M9C 5K6 Canada Phone: +416 695 2896 Fax: +416 695 1950 Email: info@cfa.ca Website: www.cfa.ca

Deutscher Franchiseverband e.V. Luisenstraße 41 D10117 Berlin Germany Phone: +49 30 278 9020 Fax: +49 30 278 90215 Email: info@franchiseeverband.com Website: www.franchiseverband.com

CHINA CHAIN STORE AND FRANCHISE ASSOCIATION

FRANCHISE ASSOCIATION OF GREECE

Room 811,8th floor, Foreign Economic & Trade Plaza, No 22 Fuchengmenwai STR.,Xicheng District, Beijing, P.R. China, 100037 Phone: +86 10 68784931 Fax: +86 10 68784934 Website: www.ccfa.org.cn www.chinaretail.org

7 Vouliagmenis str., 11636 Athens Greece Phone: +30 210-3304970 Fax: +30 210-9244662 Email: franchiseassociation@franchising.gr Website: www.franchising.gr

EUROPEAN FRANCHISE FEDERATION Avenue Washington, 40 BE - 1050 Brussels, Belgium Phone: +32(0) 2 520 16 07 Email: info@eff-franchise.com Website: eff-franchise.com

22/F United Centre 95 Queensway Hong Kong Phone: +852 2529 9229 Fax: +852 2527 9843 Email: hkfa@franchise.org.hk Website: www.franchise.org.hk

FINNISH FRANCHISING ASSOCIATION

HUNGARIAN FRANCHISE ASSOCIATION

Suomen Franchising-Yhdistys ry Bulevardi 7 00120 HELSINKI Finland Phone: +358-9-5865847 Fax: +358 1933 1075 Email: office@franchising.fi Website: www.franchising.fi

Budapest, Margit krt. 64/B H-1027 Budapest Hungary Phone: +361 391-7313 Fax: +361 274 4646 Email: info@franchise.hu Website: www.franchise.hu

FRANCHISE COUNCIL OF AUSTRALIA Level 19, 567 Collins St Melbourne Victoria Australia 3000 Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

AUSTRIA FRANCHISE ASSOCIATION Pottendorfer Straße 1, 2700 Wiener Neustadt Phone: +43 (0) 2622 77877 Email: Office@Oefv-Bau.At Website: Www.Oefv-Bau.At

BELGIUM FRANCHISE FEDERATION FBF-BFF, EEBIC Workspace, Researchdreef 12, B-1070 Brussels Belgium Phone: +32 2 523 97 07 Fax: +32 2 523 35 10 Email: info@fbf-bff.be Website: www.fbf-bff.be

BRAZIL FRANCHISE ASSOCIATION United Nations Avenue, 10989 11th floor. Conj. 112 Vl. Olympia - São Paulo - SP Brazil Phone: +55 11 3020-8800 Fax: +55 11 3020-8802 Website: www.abf.com.br

BRITISH FRANCHISE ASSOCIATION Centurion Court, 85f Milton Park Abingdon, OX14 4RY United Kingdom Phone: +44 1235 820 470 Fax: +44 1235 832 158 Email: mailroom@thebfa.org Website : www.thebfa.org

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FRENCH FEDERATION OF FRANCHISING 29 Boulevard de Courcelles 75008 Paris France Phone: +33 1 5375 2225 Fax: +33 1 5375 2220 Email: info@franchise-fff.com Website: www.franchise-fff.com

HONG KONG FRANCHISE ASSOCIATION

FRANCHISING ASSOCIATION OF INDIA 510/511 B-Wing Sagar Tech Plaza, Sakinaka, Mumbai- 400 072.

Phone: +91 022 - 4054 0590 Email : support@fai.co.in Website: www.fai.co.in

ITALIAN FRANCHISE ASSOCIATION Via Melchiorre Gioia 70 20125 Milan Italy Phone: +39 2 2900 3779 Fax: +39 2 655 5919 Email: assofranchising@assofranchising.it Website: www.assofranchising.it

JAPAN FRANCHISE ASSOCIATION 3-6-2 Toranomon Minato-ku Tokyo 105-0001 Japan Phone: +81 3 5777 8701 Fax: +81 3 5777 8711 Website: www.jfa-fc.or.jp

MEXICAN ASSOCIATION OF FRANCHISES Insurgentes south 1783 Desp. 101 1er. Piso Col. Guadalupe Inn Del. Álvaro Obregón C.P. 01020, D.F., México Phone: +52 55 5661 2040 Fax: +52 55 5661 2800 Email: info@franquiciasdemexico.org.mx Website: www.franquiciasdemexico.org

MALAYSIAN FRANCHISE ASSOCIATION J2-1, Boulevard Business Park Jalan Kuching, No. 115, Jalan Kepayang, Off Jalan Kuching, 51200 Kuala Lumpur, Malaysia.

Phone: 603-6241 4141 Fax : 603-6241 1551 E-mail : secrtmfa@mfa.org.my Website: www.mfa.org.my

NETHERLANDS FRANCHISE ASSOCIATION Vaartweg 180 1217 SZ Hilversum The Netherlands Phone: +31 35 624 2300 Fax: +31 35 624 9194 E-mail: franchise@nfv.nl Website: www.nfv.nl

FRANCHISE ASSOCIATION OF NEW ZEALAND Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

PHILIPPINE FRANCHISE ASSOCIATION

SPANISH FRANCHISE ASSOCIATION

MANILA OFFICE: Unit 701 One Magnificent Mile (OMM Citra) Bldg.,San Miguel Avenue, Ortigas Center, Pasig City Tel. No.: (+632) 8687-03 65 to 67 Mobile: +63 999 8833732| 0932 8323732 | 0917 8320732 Fax No.: (+632) 8687-0635 Email: pfa@pfa.org.ph | international@pfa. org.ph CEBU OFFICE: Ground Floor, Cebu Chamber of Commerce & Industry Bldg.,Industry St., North Reclamation Area, Cebu City Mobile: +63 999 7608711 Email: pfacebu@pfa.org.ph DAVAO OFFICE: 2F, Davao City Chamber of Commerce and Industry, Inc. Bldg., J.P Laurel Avenue, Davao City Mobile: +63 925 3214282 Email: pfadavao@pfa.org.ph Website: www.pfa.org.ph

Edificio Negocenter Business Center Paseo de la Castellana, 135, Planta 6ª (despacho 621) 28036 Madrid Spain Phone: +(34)914618194 Email: aef@soporte1.com Website: www.franquiciadores.com

PORTUGAL FRANCHISE ASSOCIATION Lagoas Park - EDF. 7 - Piso 2 2740-244 Porto Salvo Portugal Email: geral@apf.org.pt Website: www.apf.org.pt/

FRANCHISING AND LICENSING ASSOCIATION (SINGAPORE) The JTC Summit, 8 Jurong Town Hall Road #03-01 Singapore 609434 Phone: +65 6333 0292 Fax: +65 6333 0962 Email: into@flasingapore.org Website: www.flasingapore.org

SWEDEN FRANCHISE ASSOCIATION Kungsgatan 71 112 27 Stockholm Sweden Email: info@svenskfranchise.se Website: www.svenskfranchise.se

SWISS FRANCHISE ASSOCIATION Stockerstrasse 38 CH-8002 Zürich Switzerland Phone: +41 44 208 25 55 Fax: +41 44 208 25 26 Website: www.franchiseverband.ch

USA - INTERNATIONAL FRANCHISE ASSOCIATION 1900 K Street, NW, Suite 700 Washington, DC 20006 United States of America Phone: +1 202 628 8000 Fax: +1 202 628 0812 Website: www.franchise.org

FRANCHISE ASSOCIATION OF SOUTH AFRICA Block A, Office number A7 Bradford House 12 Bradford Road Bedfordview, 2007 Phone: +27 11 615 0359 Email: enquiries@fasa.co.za Website: www.fasa.co.za

2 0 2 0 F R A NCHISE DIRECTORY | 117

index

Index A-Z Australia ‘yes’ OPTuS ShOP .......................................... 89 10 ThOuSAND FEET ....................................... 102 1300 4 wASTE . ................................................. 73 1300 EZYCALL ................................................ 101 1582 COFFEE .................................................... 75 1800 ON hOLD . .............................................. 102 1800-GOT-JuNK? .............................................. 82 1800PAINTER .................................................... 70 4 SEASONS GuTTER PROTECTION ................. 70 7-ELEVEN STORES PTY LTD.............................. 86 9D ACTION CINEMAS . ...................................... 75 9ROUND............................................................. 80 A LA TuRKO ...................................................... 78 A TABLE FOR SIX . ............................................. 75 A1 MOBILE RADIATORS .................................... 67 AA REALESTATE & BuSINESS BROKERS ....... 102 AAA UNIFORM CENTRAL .................................. 71 AARONS COFFEE AT wORK ............................. 85 AARROw ADvERTISING . .................................. 67 ABC NuRSERY hIRE ......................................... 72 ABS AuTO BRAKE SERvICE ............................. 67 ACCOLADES AND MORE .................................. 86 ACCOR HOTELS ............................................... 83 ACE BODY CORPORATE MANAGEMENT ......... 85 ACE CLEANING SERvICES ............................... 73 ACTION COACh ................................................ 74 ACTuATOR SYSTEMS AuSTRALIA ........... 71, 106 AD MARKETING AuSTRALIA ........................... 101 ADDISONS SOLICITORS & ATTORNEYS ......... 107 ADENBROOK hOMES ....................................... 70 ADP ......................................................... 100, 102 ADvANCE PET SITTING ..................................... 84 ADvANCED NATIONAL SERvICES .................... 70 ADvANTAGE SOLuTIONS . .............................. 110 AGILITY MERCEDES-BENZ FINANCIAL . ......... 102 AGL RETAIL ENERGY ........................................ 86 AIDA REAL ESTATE . .......................................... 85 AIRCOAT AuSTRALIA ........................................ 82 AIv DEvELOPMENTS . ....................................... 74 ALI BABA ........................................................... 78 ALIvE CLINICS . ................................................. 80 ALL STRIPPED . ................................................. 82 ALLENS LINKLATERS ...................................... 107 ALLIANCE PROJECT SERvICES . .................... 104

ALLPOS ........................................................... 102 ALPhA-h CONCENTRATED SKINCARE ............ 69 ALTER IT ............................................................ 74 AMALGAMATED PEST CONTROL ..................... 82 AMAZING CLEAN .............................................. 73 AMBER GROUP AUST P/L................................. 86

AuSTRALIAN BuSINESS CONSuLTING & SOLuTIONS................................................... 111 AuSTRALIAN CAPITAL hOME LOANS ............ 102 AuSTRALIAN CARPET DYING ........................... 82 AuSTRALIAN COLLEGE QED .......................... 111

AMC COMMERCIAL CLEANING ........................ 73

AuSTRALIAN DIAL-A-DIGGER . ......................... 70

AMCAL - SIGMA hEALThCARE . ....................... 86

AuSTRALIAN FRANChISING SYSTEMS .......... 104

ANDERSENS FLOOR COvERINGS . .................. 86

AuSTRALIAN hOT wATER ................................ 70

ANDERSON RICE LAwYERS ........................... 107

AuSTRALIAN LENDING CORPORATION ......... 102

ANIMALS ON ThE MOvE . ................................. 72 ANYTIME FITNESS . ........................................... 80

AuSTRALIAN MENTORING & FINANCE CENTRE . ......................................................... 111

ANZ MOBILE LENDING............................... 66, 102

AuSTRALIAN PAvING CENTRE ......................... 70

AON FRANChISE INSuRANCE . ...................... 105

AuSTRALIAN SALESMASTERS TRAINING ...... 111

APCO SERvICE STATIONS ................................ 86 APEX PACIFIC .................................................... 83 APM TRAINING INSTITuTE .............................. 111 APPLIAnCE TAggIng sERvICEs PTy LTD........................................................ 15, 75

AuSTRALIAN SKIN CLINICS .............................. 69 AuSTvENDING .................................................. 89 AuSTwISE FINANCIAL SERvICES . ................. 100 AuTO BODY CAPTAIN ....................................... 67 AuTO KLENE ..................................................... 67

ARMSTRONG LEGAL ...................................... 107

AuTO MASTERS AuSTRALIA ............................ 67

AROMA CAFÉ .................................................... 75

AuTO ONE AuSTRALIA ..................................... 67

AROMAS . .......................................................... 75

AuTO PRO . ....................................................... 67

ARRIvE ON TIME APPLIANCE REPAIRS ............ 83

AuTO ShINE . .................................................... 67

ARRIvIS ........................................................... 105

AuTO SPARK . ................................................... 67

ARThuR MuRRAY DANCE STuDIOS ................ 80

AuTOBARN ....................................................... 67

ASCENDER PAYROLL SERvICES .................... 102

AuTOMOTIvE SERvICE SOLuTIONS ................ 67

ASh LOAN MONEY CENTRES ........................ 100

AuTOPRO . ........................................................ 86

AShuRST SYDNEY ......................................... 107

AvANTI SIGNS ................................................... 89

ASSuRED hOME LOANS ................................ 100 ATKINSON vINDEN . ........................................ 107 ATTwOOD MARShALL LAwYERS .................. 107 AuS-DENT ......................................................... 67 AuS1ENERGIS .................................................. 83 AuSSIE DISPOSALS .......................................... 86 AuSSIE FARMERS DIRECT . .............................. 74 AuSSIE hOME LOANS ...................................... 66 AuSSIE MOBILE GROOMING ............................ 83 AuSSIE MORTGAGE MASTERS ........................ 66

AvENTuS ......................................................... 107 AvENuE SOLuTIONS ...................................... 107 AvG INTERNET SECuRITY .............................. 106 AvID TECh MuLTIMEDIA ................................. 102 AwARD BOOKKEEPING COMPANY . ................ 71 AXIA ACCOuNTS . ........................................... 100 AXSESSTODAY ................................................ 102 B & S MOBILE ShARPENING ............................ 83 B2B LAwYERS ................................................ 107 BABO GROuP ................................................. 100 BACK IN MOTION hEALTh GROuP .................. 80

AuSSIE OuTDOOR ALFRESCO CAFÉ BLINDS .................................................... 82

BACKCARE & SEATING ..................................... 80

AuSSIE PhONE BROKERS ............................. 106

BAKER & MCKENZIE ....................................... 107

AuSSIE POOCh MOBILE . ................................. 84

BAKER LOvE LAwYERS . ................................ 107

AuSSIE SKIP BAGS ........................................... 70

BAKERS DELIGHT AUS ..................................... 75

AuSTRALIA POST . ............................................ 86 AuSTRALIA wIDE IT .......................................... 74

ALLOY MOTOR ACCESSORIES ........................ 67

AuSTRALIAN ACCOuNTING & FRANChISING PROFESSIONALS..................... 100

ALLPhONES ...................................................... 89

AuSTRALIAN BABY hANDS .............................. 72

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AuSTRALIAN BuSINESS & LENDING SOLuTIONS ............................................. 100, 102

BALLOON DÉCOR ........................................... 102 BANJO’S TASMANIAN BAKERY CAFE .............. 75 BANK OF QuEENSLAND ................................. 102 BANKwEST BuSINESS ................................... 102 BARBEQuES GALORE ...................................... 86

BARK BuSTERS + DOG TRAINING ................... 84

BLuEMARQ COMMERCIAL ............................. 110

BuSINESS INTERNATIONAL............................. 104

BARKER MEIER INSuRANCE BROKERS ........ 105

BLYGOLD AuSTRALIA ....................................... 70

BuSINESS LENDING ....................................... 105

BARRETT wALKER . ........................................ 107

BOAB BOAT hIRE . ............................................ 85

BuSINESS MEChANIC ...................................... 66

BARRY PLANT REAL ESTATE . .......................... 85

BOB JANE T-MARTS ......................................... 68

BuSINESS SA . ................................................ 102

BARTERCARD AuSTRALIA ............................... 71

BODIEZ 24/7 . .................................................... 80

BYwATERS TIMMS LAwYERS ........................ 107

BASE ZERO MOBILE ROCKCLIMBING . ............ 83

BODYOLOGY wEIGhT LOSS ............................ 69

CABOT SQuARE wA ....................................... 100

BASKIN ROBBINS ICE CREAM . ........................ 78

BODYTECh ....................................................... 80

CAD PARTNERS .............................................. 100

BAThROOM wERX ...................................... 70, 82

BONBONS BAKERY .......................................... 75

CAFE2u ............................................................. 83

BATTERY BAR ................................................... 86

BOOKS AND GIFTS DIRECT .............................. 74

CAKE IT AwAY . ................................................. 87

BATTERY WORLD......................................... 54, 87

BOOKS ONSITE . ............................................. 100

CALTEX AuSTRALIA .......................................... 87

BAYBRIDGE LAwYERS ................................... 107

BOOKwIZ BOOKKEEPING ................................ 66

CAPELLI ARMADALE ......................................... 80

BB’S CAFÉ ........................................................ 75

BOOST......................................................... IFC, 78

CAPIFY ............................................ 100, 102, 105

BBX . .................................................................. 71

BOSETTI wINDOw SOLuTIONS . ...................... 83

CAPITAL MuTuAL INSuRANCE BROKERS ..... 105

BCF STORES P/L .............................................. 87

BOSS BuILDING MAINTENANCE ...................... 70

CAPITAL TRuST ................................................ 66

BCI BuSINESS BROKERS ................................. 71

BOX CORPORATION ......................................... 89

CAPPuCCINO XPRESS ..................................... 83

BCT TRANSFERS .............................................. 85

BOXING FIT . ...................................................... 80

CAPPuCCINO XPRESS MOBILE CAFÉ ............. 75

BDO AuSTRALIA ............................................. 100

BPO CONNECT ............................................... 100

CAR CARE AuSTRALIA ..................................... 68

BEACH HOUSE BAR & GRILL ........................... 77

BRAKES PLuS . ................................................. 68

CAR KIT COMPANY ........................................... 68

BEARD PAPA ..................................................... 78

BRAMALCO ....................................................... 70

CARBONITE AuSTRALIA ................................. 106

BEATTY MARKETING SOLuTIONS .................. 101

BRAND MuSIC .................................................. 67

CARGROOMERS ............................................... 68

BEAuMONT TILES ............................................. 70

BRAZILIAN BEAuTY .......................................... 69

CARIBLuE ....................................................... 104

BEAuREPAIRES . ............................................... 68

BRAZILIAN BuTTERFLY AuSTRALIA ................. 69

CARPET COuRT FLOORING CENTRES ............ 87

BEBRITE CLEANING . ........................................ 73

BREADTOP ........................................................ 75

CARRIGAN RETAIL CONSuLTING ................... 110

BEDS FOR BACKS ............................................ 87

BRENNANS SOLICITORS ................................ 107

CARTRIDGE wORLD ......................................... 87

BEDShED FRANChISING PTY LTD ................... 87

BRIAN TRACY INTERNATIONAL ........................ 74

CAShFLOw IT FINANCE ................................. 105

BEER IN A BIN ................................................... 75

BRIDGESTONE SELECT .................................... 68

CASHFLOW IT GROUP..................................... 102

BEETLE BRANDING . ............................... 100, 101

BRIGGENS . ....................................................... 87

CAShMART (AuST) ........................................... 87

BEGIN BRIGhT .................................................. 72

BRIGhTEYES hATS ThONG SuNGLASSES ................................................... 87

CAvALIER hOMES . ........................................... 70

BELL LEGAL GROuP . ..................................... 107 BEN & JERRY’S ................................................. 78 BENDIGO AND ADELAIDE BANK .................... 100 BENGA DESIGNS .................................... 100, 101 BENIE .............................................................. 101 BENNETT & PhILP SOLICITORS ..................... 107 BEv MARKS BED AuSTRALIA ........................... 87 BEvANS REAL ESTATE ...................................... 85 BICYCLE SuPERSTORE .................................... 87 BIG DAD’S PIES . ............................................... 75 BIG FuN . ........................................................... 75 BIG PADDLE CO ................................................ 71 BIGGIN & SCOTT ............................................... 85 BIKE FORCE ...................................................... 87 BILL BuDDY .................................................... 102 BILLINGS CLOAK ............................................ 107 BILLY BROwN CLEANING ................................. 73 BING BOY . ........................................................ 78 BISCuIT® ........................................................ 101 BIZ GEAR . ......................................................... 67

BRODIES MEALMAKERS . ................................. 78 BROOKLYN uNDERwRITING SERvICE ........... 105 BROTZEIT INTERNATIONAL .............................. 77 BROwN wRIGhT STEIN . ................................ 107 BRuMBY’S BAKERIES . ..................................... 75 BRuMBY’S GO! ................................................. 75 BSF GROuP .................................................... 102 BSR GROuP ...................................................... 87 BuBBAS PIZZA PASTA & MORE ........................ 78 BuChANAN ..................................................... 107 BuCKING BuLL ................................................. 78 BuDGET ONE .................................................. 111 BuDGET RENT A CAR AuSTRALIA ................... 86 BuGROFF PEST BuSTERS ............................... 83 BuRGER EDGE . ................................................ 78 BuRGER uRGE FRANChISING ......................... 78 BuRRITO BAR ................................................... 77 BuSINESS COMMuNICATIONS MANAGEMENT ................................................ 100

CBRE GLOBAL CORPORATES SERvICES ...... 110 CENGAGE EDuCATION ................................... 111 CENTRAL COAST BuSINESS LAwYERS ........ 107 CENTuRY 21 AuSTRALIA . ................................ 85 CEO CONSuLTING .......................................... 104 CERTICA . ........................................................ 111 CERTuS LEGAL . ............................................. 107 CFM (CORDLESS FILTER MAChINE) ................. 86 CFO ON-CALL ................................................... 66 ChAMPION LEGAL .......................................... 107 ChANGINGPLACES .......................................... 85 ChARCOAL ChICKEN EXPRESS ...................... 78 ChARLIE LOvETT FRANChISING . .................... 75 ChAS CLARKSON ........................................... 102 ChEM-DRY ........................................................ 73 ChEMIST KING - SIGMA hEALThCARE ............ 87 ChICKEN EXPRESS SYSTEM . .......................... 78 ChICKEN TREAT ............................................... 77 ChOCOLATE GRAPhICS . ................................. 78 ChOCOLATERIATM SAN ChuRRO ................... 76

BIZZI BEEZ RESIDENTIAL CLEANING ............... 73

BuSINESS COMMuNICATIONS MANAGEMENT ................................................ 101

BK’S TAKEAwAY ............................................... 78

BuSINESS CONCEPTS GROuP ...................... 100

CIBO ESPRESSO . ............................................. 76

BLACK AND whITE hOME SERvICES .............. 82

BuSINESS COST MANAGEMENT ..................... 71

CIRCLE OF LOvE wEDDINGS ........................... 75

BLOOMTOOLS .................................................. 83

BuSINESS DEvELOPMENT ALLIANCE ........... 104

CIRILLO LIGhTING & CERAMICS ...................... 82

BLOw DRY BAR ................................................ 80

BuSINESS DEvELOPMENT COMPANY . ......... 104

CITIwIDE FRANChISING ................................... 66

BLuE SPIRIT ...................................................... 87

BuSINESS EvENTS TASMANIA ....................... 102

CITY DISCOuNT TYRES (SA/NSw) . .................. 68

BLuEJET . .......................................................... 70

BuSINESS GEOGRAPhICS ............................. 110

CITY FARMERS DOGwASh . ............................. 84

CIB ACCOuNTANTS AND ADvISORS ............. 100

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index

CITY PACIFIC FINANCE ................................... 105

COuRIERS PLEASE . ......................................... 74

CIvIC MANAGED SERvICES . .......................... 104

COvERALL CLEANING CONCEPTS .................. 73

CIvIC vIDEO ...................................................... 86

CRAvE COMMuNICATIONS .............................. 89

Clark Rubber . ........................................ 84, 87

CRAvE ICE CREAMERY . ................................... 78

CLAYTON uTZ ................................................. 107

CRAZY CANDLES .............................................. 82

CLEAN GREEN STRATA .................................... 73

CREATIvE BREw MARKETING AND DESIGN ........................................... 100, 101

CLEANTASTIC ................................................... 73 CLIX GALORE .................................................... 71 CLuB ASSIST .................................................... 68 CLuB FINANCIAL SERvICES ........................... 100 CM BuSINESS . ................................................. 82 COAST TO COAST ThE GOLDEN ROAST . ....... 79 COATES GROuP ............................................. 100 COATES SIGNCO SERvICE ............................. 101 COCO CuBANO ................................................ 77 CODERS .......................................................... 106 COFFEE BELLA ......................................... 83, 102 COFFEE CuLTuRE ............................................ 76 COFFEE GuRu .................................................. 76 COFFEE MAChINE EXPRESS . .......................... 74 COFFEE NEwS .................................................. 67 COLD ROCK ICE CREAMERY ........................... 78 COLDwELL BANKER ........................................ 85 COLEMAN GREIG . .......................................... 107 COLLINS BOOKSELLERS . ................................ 87 COLONIAL PLANTATION ShuTTERS ................ 82 COLOR TECh SYSTEMS ................................... 68 COMINO PRASSAS ......................................... 107 COMMERCIAL FOOD MAChINERY ................. 102 COMMONwEALTh BANK . .............................. 102 COMMuNIKATE ET AL . ........................... 100, 101

CREATIvE BY DESIGN ....................................... 85

DISCOuNT DRuG STORES - SIGMA hEALThCARE..................................................... 87 DIvERSE ShOPFITTERS .................................. 103 DIvERSIFIED EXhIBITIONS .............................. 103 DIXON hOMES .................................................. 70 DKM GROuP ................................................... 100 DLA PIPER ....................................................... 107 DMAw ............................................................. 107

CREATIvE COMPuTING .................................... 74

DMC DIGITAL . ......................................... 100, 101

CREATIvE DESIGN .......................................... 102

DOCuMENT MANAGEMENT SOLuTIONS ........ 71

CRECER CONSuLTING ................................... 104

DOGTECh ......................................................... 84

CREEPY CRAwLEY PEST CONTROL . .............. 73

DOGuE FRANChISING . .................................... 84

CREMA ESPRESSO . ......................................... 76

DOLLAR CuRTAINS . ......................................... 87

CREPE AFFAIR . ................................................. 83

DOME COFFEES AuSTRALIA ............................ 77

CRESTCOM MANAGEMENT TRAINING ............ 74

DOMINION COLANCO PRINT GROuP ............ 101

CROISSANT EXPRESS ...................................... 79

DOMINO’S PIZZA . ............................................. 79

CROOMO ........................................................ 106

DON’T FRET PET! .............................................. 84

CRuST GOuRMET PIZZA BAR .......................... 79

DONuT KING ..................................................... 78

CRYO AuSTRALIA ............................................. 81

DOvETAIL BRAND ENGAGEMENT .................. 106

CTA AuSTRALIA .............................................. 103

DOwNINGS LEGAL ......................................... 107

CuLLEN MACLEOD ......................................... 107

DR BOOM .................................................... 74, 87

CuPA NuTZ ....................................................... 89

DR PC . .............................................................. 74

CuRvES INTERNATIONAL ................................. 81

DREAM DOORS . ............................................... 70

CuRwOODS LAwYERS .................................. 107

DREAMwEAvERS EvENT CREATORS & PRODuCERS................................................. 103

CuSTOM CAR CARE ......................................... 68 CuSTOM hOSPITALITY SYSTEMS .................... 75 CuSTOM hOSPITALITY SYSTEMS .................. 110 CXPRESSO ........................................................ 76 DAIMLER FLEET MANAGEMENT ..................... 103 DAISY h2O DRY CLEANING .............................. 74 DALY INTERNATIONAL .................................... 110

DRuG SAFE ....................................................... 83 DRuMMOND GOLF ShOPS .............................. 87 DRYMASTER CARPET CLEANING .................... 73 DuPLEX CLEANING MAChINES . ...................... 73 Dw FOX TuCKER ............................................ 107 DYMOCKS ......................................................... 87 EAGLE BOYS DIAL-A-PIZZA .............................. 79

COMPLETE FEET . ............................................. 80

DARRIwILL FARM GOuRMET FOOD & GIFT MERChANTS.......................................... 87

COMPLETE FRAMING ....................................... 87

DAvID LEGAL . ................................................. 107

EASYwAY AuSTRALIA ...................................... 76

COMPLETE PROPERTY REJuvENATION .......... 82

DAvID REID hOMES .......................................... 70

EBuSINESS LOAN . ......................................... 102

COMPuTER TROuBLEShOOTERS ................... 74

DC STRATEGY . ............................................... 104

EChOICE ......................................................... 100

CON-X-ION ........................................................ 89

DCG DONALDSON CONSuLTING GROuP ..... 104

ECO PEST CONTROL . ...................................... 82

CONCEPT FACTORY ............................... 100, 101

DECKSEAL .................................................. 70, 82

ECOKLEENSOLAR ............................................ 73

CONCRETE TAXI . .............................................. 70

DECOGLAZE AuSTRALIA .................................. 70

ECOKLEENSOLAR ............................................ 82

CONDON ASSOCIATES ................................... 100

DEEPEND ........................................................ 101

ECOMIST AuSTRALIA ....................................... 73

CONTOuRS ....................................................... 80

DEGANI CAFÉ . .................................................. 76

ECOSMART hOT wATER .................................. 89

COOChIE hYDROGREEN ................................. 83

DELOITTE ........................................................ 103

EFM hEALTh CLuBS . ....................................... 81

COOEE ............................................................ 111

DEMOGRAPhICS ONLINE ............................... 104

EGNATIuM ....................................................... 103

COOKING ThE BOOKS ................................... 106

DESIGN DESIGN . ............................................ 103

ELECTRODRY . .................................................. 73

COOLABAh TREE CAFÉ . .................................. 79

DESIGN GALLERY ........................................... 103

ELITE CARPET DRY CLEANING ........................ 82

COOPER AuTOMOTIvE . ................................... 68

DESIGN IMPORTANCE ...................................... 85

ELLE BACHE....................................................... 69

COOPER GRACE wARD ................................. 107

DESTINATION FOR MEN . .................................. 81

EMAC CONSTRuCTIONS .................................. 70

COPYFAX STATIONERS ..................................... 71

DESTINY FINANCIAL SOLuTIONS ..................... 66

EMBROIDME ..................................................... 71

CORAL hOMES ................................................. 70

DFK EvERALLS ............................................... 100

EMPLOYRITE ................................................... 103

CORDLESS FILTER MAChINE ........................... 71

DIA ORO JEwELLERS ....................................... 87

EMPLOYSuRE ................................................. 111

CORE9 FITNESS . .............................................. 81

DIAL-A-DIGGER ................................................. 70

ENDOTA SPA ..................................................... 69

CORPORATE ThEATRE ................................... 102

DIAL-AN-ANGEL ................................................ 82

ENDRuST PTY LTD . .......................................... 68

COSOFF CuDMORE KNOX ............................. 107

DIBBSBARKER ................................................ 107

ENERGIS ........................................................... 70

COST LESS PLANTS ......................................... 87

DIFFuSEhR ..................................................... 103

ENSuITES ON TOw . ......................................... 82

COST REDuCTION ANALYSTS . ................ 71, 102

DIGITAL DREAMS .............................................. 83

ENTEGY . ......................................................... 106

COuNTRY ChICKEN ......................................... 79

DIRTY ChOOK ......................................... 100, 101

ENTERPRISE 21 .............................................. 104

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EARThBORN ..................................................... 87

ENvIE FITNESS . ................................................ 81

FIX ‘N’ ChIPS . ................................................... 82

FRuIT PROPERTY ............................................. 85

ENvIRO ChASING SERvICES ......................... 111

FIXZIT AuSTRALIA ............................................. 68

FRuITION TuITION . ........................................... 74

ENZED hOSE DOCTORS .................................. 83

FLAMIN’ ShARP ................................................ 83

FRuIZBERRY ..................................................... 77

EPIwEB ........................................................... 106

FLANNERYS NATuRAL GROCERS . .................. 78

FuLLY PROMOTED BRAND APPAREL .............. 67

EQuINE STAFF EMPLOYMENT . ........................ 75

FLASh MORFFEw PhOTOS . ............................ 84

FuSE . .............................................................. 101

ESPRESSO MOBILE CAFÉ ................................ 83

FLEET & vEhICLE PuRChASING .................... 102

FuSION5 . ........................................................ 103

ESPRESSO TO GO MOBILE CAFE .................... 76

FLIGhT EXPERIENCE ........................................ 75

G.J. GARDNER hOMES .................................... 70

ESPRESSO vEND AuSTRALIA .......................... 71

FLIP OuT – TRAMPOLINE ARENA ..................... 72

G4 GuITAR SChOOLS . ..................................... 74

ESSENTIAL BEAuTY . ........................................ 69

FLIPPIN’ FRESh SEAFOOD ............................... 83

GABLE LAwYERS . .......................................... 107

ESSENTIAL BRANDS . ....................................... 76

FLOwER AND hART . ...................................... 107

GADENS LAwYERS . ....................................... 107

EuREKA MuLTIMEDIA ....................................... 74

FLOwER POwER .............................................. 83

GAFFNEYS EvENT LOGISTICS . ...................... 103

EuROPCAR ....................................................... 68

FLOwERS BY FRuIT . ........................................ 87

GAMEKING AuSTRALIA .................................... 89

EvENT PhOTOGRAPhY.COM ........................... 84

FLuIDRIvE AuTOMATIC TRANSMISSIONS . ...... 68

GAMES 2 u . ...................................................... 75

EvENTS 720 .................................................... 103

FLuX CREATIvE ............................................... 101

GAMETRADERS ................................................ 87

EwORKS ........................................................... 74

FMw ACCOuNTANTS ..................................... 100

GARLO’S PIES . ................................................. 75

EXA wEB SOLuTIONS . ..................................... 83

FOCALPOINT COAChING ................................. 74

GASPOwER ...................................................... 68

EXALT 4Th PARTY SOLuTIONS ...................... 103

FONEBOX ........................................................ 106

GECKO SPORTS ............................................... 72

EXOLvO ............................................................. 71

FOODCO GROuP .............................................. 78

GEE whIZZ COMPuTERS ................................. 74

EXPENSE REDuCTION ANALYSTS . .................. 66

FOODwORKS . .................................................. 87

GEEKS ON CALL ............................................... 74

EXPLORE & DEvELOP ....................................... 72

FOOTBALL STAR ACADEMY ....................... 72, 81

GELARE ............................................................. 76

EXPRESS BOOKKEEPING ................................. 66

FORDhAM ....................................................... 100

GELATINO . ........................................................ 78

EY .................................................................... 100

FORMALwEAR EXPRESS .................................. 83

GELATISSIMO .................................................... 78

EZICLEEN .......................................................... 73

FORTuNE PLuS ................................................ 82

GENESIS FITNESS CLuB .................................. 81

EZYACCOuNTS ................................................. 66

FORTY wINKS ................................................... 87

GEOwASh . ....................................................... 68

EZYPAYROLL ................................................... 103

FOuNDATION wORKS ...................................... 67

GET ThREADED ................................................ 69

F45 TRAINING ................................................... 81

FOuR SEASONS GuTTER PROTECTION .......... 82

GFC CAFÉ ......................................................... 79

FAB CLEANING SERvICES ................................ 73

FOX MOwING .............................................. 83, 89

GLASS ART AuSTRALIA . .................................. 71

FAB SAO .......................................................... 106

FRAMECOR ....................................................... 84

GLASS TEChNOLOGY ...................................... 68

FAD ChEER AND DANCE .................................. 81

FRANChISE 4 u . ............................................. 104

GLOBAL GOSSIP . ............................................. 74

FAIR DINKuM ShEDS ........................................ 70

FRANChISE ADvISORY CENTRE .................... 104

GLOBAL SAFE TEChNOLOGIES AuSTRALIA ... 70

FANCY FILLINGS ............................................... 79

FRANChISE CENTRAL .................................... 104

GLORIA JEAN’S COFFEES ................................ 76

FANTASTIC CLEANING ...................................... 73

FRANChISE CLOuD SOLuTIONS ................... 106

GO GECKO PROPERTY SALES . ....................... 85

FANTASTIC LIGhTING ....................................... 71

FRANChISE COuNCIL OF AuSTRALIA ........... 111

GO LOANS ........................................................ 87

FAST EDDY’S CAFÉ . ......................................... 76

FRANChISE INSuRANCE .................................. 71

GO PRIvATE . ..................................................... 85

FASTA PASTA...................................................... 77

FRANChISE LEGAL ......................................... 107

GO SuShI . ........................................................ 79

FASTwAY COuRIERS .................................. 71, 83

FRANChISE RELATIONShIPS INSTITuTE ....... 104

GODFREYS . ...................................................... 87

FC BUSINESS SOLUTIONS........................ 11, 104

FRANChISE SIMPLY ........................................ 104

GOGETTA ........................................................ 105

FCB GROuP .................................................... 107

FRANChISE SYSTEMS GROuP ...................... 104

GOLD’S GYM . ................................................... 81

FEINAuER . ...................................................... 107

FRANChISE wORKS ....................................... 104

GOLDEN FRIED ChICKEN ................................. 79

FERGuSON CANNON ..................................... 107

FRANChISEE SuCCESS ................................. 104

GOLDEN NuTS FRANChISING ......................... 78

FERGuSON PLARRE BAKEhOuSES ................ 75

FRANChISING INTERNATIONAL . .................... 104

GOLDEN ROAST (ThE) ...................................... 79

FERNwOOD wOMEN’S hEALTh CLuBS .......... 81

FRANChISING1ST ........................................... 106

FIBRENEw INTERNATIONAL LTD ...................... 83 FIFO CAPITAL .................................................... 66

FRANCK PROvOST ........................................... 80

GOOD BuSINESS CONSuLTING . ................... 103 GOOD GAMES . ................................................. 87 GOODYEAR AuTOCARE ................................... 68

FILTAFRY . .......................................................... 83

FRANDATA & AuSTRALIAN FRANChISE REGISTRYTM.................................................... 103

FINEST ALTERATIONS ....................................... 74

FRANKLYN SChOLAR ..................................... 111

GRACEFuL SOLuTIONS ................................. 103

FINLEASE ........................................................ 100

FREEChOICE STORES ...................................... 87

GRAhAMS GARDEN CARE ............................... 83

FIRST CLASS ACCOUNTS.................................. 66

FREEDOM FuRNITuRE . .................................... 87

GRAhAMS hOME CLEANING CARE ................. 73

FIRST CLASS CAPITAL ...................................... 66

FREEDOM TAXATION SERvICES ..................... 100

GRANITE TRANSFORMATIONS ......................... 70

FIShER & PAYKEL . ............................................ 83

FREELEASE COPIERS ..................................... 110

GRANT ThORNTON ........................................ 100

FITChIPS ........................................................... 79

FRENChAMS INDOOR PLANT hIRE ................. 86

GRASShOPPER SOCCER . ............................... 72

FITNESS ENhANCEMENT ................................. 81

FRESh JuICE vENDING .................................... 89

GREEN CLEEN .................................................. 73

FITNESS MATTERS . .......................................... 81

FRITZ GELATO ................................................... 78

GREENBIZChECK ............................................. 82

FIvE DOGS ........................................................ 79

FROGS hOuSE wAShING ................................ 73

GREY ARMY MANAGEMENT . ........................... 82

FIvE hIGh vENDING SYSTEMS ........................ 89

FRONTLINE RECRuITMENT GROuP . ............... 75

GRIFFITh BuSINESS SChOOL . ...................... 111

GOOP GuYS . .................................................... 70

2 0 2 0 F R A NCHISE DIRECTORY | 121

index

IP SOLuTIONS INTERNATIONAL ..................... 103

GRILL’D – hEALThY BuRGERS ......................... 77

hOME ICE CREAM ............................................ 83

GRINNERS CATERING . ..................................... 83

hOME INSTEAD SENIOR CARE ........................ 67

IRON ON TIME, ThE IRON MAN ........................ 74

GRIP GuARD ..................................................... 70

hOME SERvICE PROFESSIONALS ................... 82

ISLAND wAY SORBET ....................................... 78

GROuP SEvEN FRANChISING ....................... 104

hOME SORTED! ................................................ 82

IWG................................................................. 6, 72

GROuT PERFECT .............................................. 70

hORSELAND ..................................................... 87

IwS AuSTRALIA .............................................. 103

GROuT PRO ...................................................... 70

hOSEMASTERS INTERNATIONAL ..................... 83

JAGO ............................................................... 103

GSM LAwYERS ............................................... 107

hOSPITALITY EQuIPMENT 2020 ..................... 103

JAMAICA BLuE CAFE . ...................................... 76

GuARDIAN - SIGMA hEALThCARE ................... 87

hOTONDO hOMES ........................................... 70

JAMES’ hOME SERvICES ................................. 73

GuAvA BEAN ESPRESSO BAR ......................... 76

hOuSE .............................................................. 87

JAN-PRO CLEANING SYSTEMS . ...................... 73

GuTTER-vAC . ................................................... 82

hOuSE GuRu ................................................... 84

JANI-KING AuSTRALASIA ................................. 73

GYMBAREE ....................................................... 72

hOuSEMAIDS FRANChISES ............................. 73

JAX TYRES ........................................................ 68

GYMBAROO ...................................................... 72

hOuSEPROuD CLEANING . .............................. 73

h&R BLOCK ...................................................... 66

hOuSEwORK hEROES . ................................... 82

JAYMAK - FOOD & BEvERAGE REFRIGERATION . .............................................. 71

hAARSMA LAwYERS ...................................... 107

hOuSPECT FRANChISING SYSTEMS .............. 70

JC uNIQuE BEAuTY AND LASER CLINIC ......... 69

hAIR 4 BRIDES .................................................. 69

hOwARD RICh & ASSOCIATES .............. 100, 101

JDL STRATEGIES . ............................................. 85

hAIRChOICE ..................................................... 87

hOwARDS STORAGE wORLD ......................... 87

JEJAK GRAPhICS ........................................... 103

hAIRDRESSERS ON ThE MOvE ....................... 83

hR CENTRAL . ................................................. 103

JESTERS ........................................................... 79

hAIRFREE .......................................................... 69

hR COACh ........................................................ 71

JETSET TRAvELwORLD GROuP ...................... 89

hAIRhOuSE wAREhOuSE ......................... 80, 87

hSS FINANCE . ................................................ 102

JETTS FITNESS 24/7 ......................................... 81

hALL & wILCOX .............................................. 107

huDSONS COFFEE ........................................... 76

JEuNESSE GLOBAL .......................................... 69

hALL ChADwICK ............................................ 100

huNGRY JACK’S .............................................. 79

JIM’S ANTENNA’S ............................................. 89

hANNAFORD - SEED PROTECTION SPECIALIST ....................................................... 82

huNT & huNT ................................................. 108

JIM’S BATh RE-SuRFACING ............................. 82

hwL EBSwORTh ............................................ 108

JIM’S BATh SuRFACING ................................... 82

hYDRODOG MOBILE DOG GROOMING ........... 84

JIM’S BIN CLEANING ........................................ 73

hYDROKLEEN ................................................... 73

JIM’S BLIND CLEANING .................................... 73

hYPOXI AuSTRALIA .......................................... 81

JIM’S BOOKKEEPING . ...................................... 66

I CAN READ ....................................................... 74

JIM’S BuILDING INSPECTIONS . ....................... 70

IAN DIFFEN ThE TYRE FACTORY (wA) . ............ 68

JIM’S BuILDING MAINTENANCE ....................... 70

IBALANCE BuSINESS INSTITuTE ..................... 71

JIM’S CAR CLEANING ....................................... 68

IBS INFOTECh ................................................. 103

JIM’S CARPET CLEANING . ............................... 73

ICMI ................................................................... 71

JIM’S CLEANING ............................................... 73

ICMI SPEAKERS & ENTERTAINERS . ............... 103

JIM’S COMPuTER SERvICES ..................... 74, 82

ICON vISuAL MARKETING .............................. 103

JIM’S DIGGERS ................................................. 70

ICPRINT AND DESIGN ....................................... 85

JIM’S DOG wASh ............................................. 84

IGA . ................................................................... 87

JIM’S ELECTRICAL ...................................... 82, 89

IMAGE GROuP .................................................. 71

JIM’S FENCING ................................................. 70

IMPRESSIONABLE KIDS . .................................. 72

JIM’S FINANCE PROFESSIONALS .................... 66

IN.CuBE8R GALLERY . ...................................... 88

JIM’S FLOORS . ................................................. 70

INBLOOM FLORIST ........................................... 87

JIM’S GLASS ..................................................... 89

INDEPENDENT PROPERTY INSPECTIONS ....... 85

JIM’S MOwING . ................................................ 83

INDIA AT hOME ................................................. 78

JIM’S PAINTING ................................................. 70

INFORMATEL ................................................... 101

JIM’S PAvING .................................................... 70

INK ON ThE RuN .............................................. 84

JIM’S PERGOLAS .............................................. 70

INKSPOT . .......................................................... 88

JIM’S PEST CONTROL ................................ 82, 84

hARCOuRTS ..................................................... 85 hARDwARE2SITE . ............................................ 70 hARRY’S CAFÉ DE whEELS . ........................... 76 hARvEY wORLD TRAvEL ................................. 89 hAYES KNIGhT ............................................... 100 hEADMARK ..................................................... 101 hEALThY hABITS .............................................. 79 hEALThY INSPIRATIONS ................................... 81 hEALThY LIFE ................................................... 87 hELEN O’GRADY ChILDREN’S DRAMA ACADEMY........................................................... 74 hELLO hARRY .................................................. 77 hENNY PENNY hATChING ............................... 72 hERTZ AuSTRALIA . .......................................... 86 hEY DEE hO MuSIC . ........................................ 74 hI hO CLEAN AND GARDEN . ........................... 83 hI SPEED INTERNET KIOSKS . .......................... 83 hIDOw AuSTRALIA ........................................... 81 hILL ROGERS . ................................................ 104 hILLhOuSE BuRROuGh MCKEOwN . ........... 107 hIP POCKET wORKwEAR & SAFETY ............... 67 hIRE A huBBY .................................................. 82 hIRE A TRADESMAN ......................................... 83 hIRE FOR BABY ................................................ 86 hITMAN PROFESSIONAL PEST CONTROL ....... 83 hOG’S AuSTRALIA . .......................................... 77 hOLDING REDLICh ......................................... 107 hOLIDAYXP ..................................................... 103 hOLISTIC GROuP ............................................. 69 hOLMAN wEBB LAwYERS ............................. 108

INKY FEET ......................................................... 72 INSITE DATA SOLuTIONS ................................ 110 INSPECT MY hOME .......................................... 85 INSPIRATIONS PAINT ........................................ 88 INSURANCE MADE EASY................................. 105 INTEGRATED wORKFORCE SOLuTIONS – IwS ............................................................... 100 INTERCEPT . ...................................................... 71

JIM’S PLuMBING .............................................. 89 JIM’S POOL CARE . ........................................... 84 JIM’S PRESSuRE CLEANING ............................ 73 JIM’S ROOFING ................................................. 70 JIM’S SECuRITY DOORS .................................. 89 JIM’S ShADE SAILS .......................................... 70 JIM’S SKIP BINS .......................................... 70, 86 JIM’S SOLAR ..................................................... 89

hOMBRE MEXICAN CANTINA ........................... 79

INTERNATIONAL COLLEGE OF hOTEL MANAGEMENT................................................. 111

hOME CARING .................................................. 67

INXPRESS..................................................... 12, 71

JIM’S TREES . .................................................... 83

hOME ENTERTAINMENT EXPRESS .................. 86

IP PARTNERShIP . ........................................... 108

JIM’S wINDOw CLEANING ............................... 73

122 | 2 0 2 0 FRA NCHISE DIR ECTO RY

JIM’S TEST AND TAG ........................................ 75

JIM’S wINDSCREENS ....................................... 84

LEGALVISION.................................................... 108

BEnnIson LAWyERs................................ 32, 108

JOhN BRENNAN hAIR FRANChISING .............. 80

LEIGh ADAMS ................................................. 108

MARShALLS + DENT + wILMOTh .................. 108

JOhNNO’S CAMPER TRAILERS . ...................... 85

LEMONTREE MARKETING ...................... 100, 101

MARY RYAN’S ................................................... 88

JONNEE COFFEE .............................................. 76

LENARD’S ChICKEN ......................................... 78

MAS TAX ACCOuNTANTS ................................. 66

JOSEPh DAhDAh & CO uNIFORMS ............... 103

LEwIS hOLDwAY ............................................ 108

MASSAGE ENvY . .............................................. 81

JuMBO INFLATABLES ....................................... 72

LIFECARE hEALTh ............................................ 81

MATChBOX ....................................................... 88

JuMP! SwIM SChOOLS .................................... 72

LIGhTSOuNDS .................................................. 75

MATT FIDDES GROuP ....................................... 81

JuMPING J-JAYS CASTLES & SLIDES .............. 72

LINK BuSINESS FRANChISING ...................... 103

MATThEwS FOLBIGG ..................................... 108

JUST BETTER CARE........................................... 67

LIQuID STATE .................................................. 106

MATTRESS DOCTOR AuSTRALIA ..................... 82

JUST CUTS......................................................... 80

LISTEN TO READ ............................................... 72

MATTRESSKLEEN AuSTRALIA . ........................ 82

JuST LAShES ................................................... 69

LISTEN TO YOuR BODY . .................................. 81

MAXXAM COMPuTER SYSTEMS .................... 106

JuST NOw vENDING ........................................ 89

LISTON LANDERS ........................................... 100

MAYNARD IMAGING ........................................ 101

K2 RECRuITMENT . ........................................... 75

LITERACY CIRCLE ............................................. 74

MBCM STRATA SPECIALISTS ........................... 85

KANKLEAN ........................................................ 73

LITTLE IMAGES ................................................. 84

MBT FOOTwEAR . ............................................. 74

KARL ChEhADE DRY CLEANING ..................... 74

LITTLE KICKERS ................................................ 72

MCDONALD’S AuSTRALIA . .............................. 79

KARMAN GROuP ............................................ 106

LIv-EAT .............................................................. 79

MCINNES wILSON LAwYERS . ....................... 108

KEEN TO CLEAN GROuP . ................................ 73

LIvINGBRIDGE . ............................................... 102

MCLAuGhLINS ............................................... 108

KEEP LEFT PR ................................................. 103

LOCAL APPLIANCE RENTALS ........................... 86

MCLEAN DELMO BENTLEYS .......................... 100

KELLS LAwYERS ............................................ 108

LOCAL TREE CARE ........................................... 83

MCMAhON FEARNLEY ................................... 109

KELLY SPORTS ................................................. 88

LODhIA LAwYERS .......................................... 108

MCw LAwYERS .............................................. 109

KEMP STRANG . .............................................. 108

LOGIRO ........................................................... 100

MEDIA M GROuP ............................................ 101

KENKLEEN wINDOw CLEANING ...................... 73

LOGOvISION ................................................... 103

MEDIACOM AuSTRALIA .................................. 101

KENNY’S CARDIOLOGY .................................... 88

LOLLIPOP’S PLAYLAND & CAFÉ ....................... 72

MEGASEALED BAThROOMS ............................ 70

KEY RETuRNS . ................................................. 71

LOLLYPOTZ ....................................................... 82

MENDABATh ..................................................... 70

KFC . .................................................................. 79

LONELY PETS CLuB ......................................... 84

META MANAGEMENT SOLuTIONS ................. 111

KhQ LAwYERS ............................................... 108

LOOKSMART ALTERATIONS ............................. 74

METRO TILES .................................................... 88

KICK! JuICE BARS ............................................ 78

LORD OF ThE FRIES ................................... 78, 79

METRODOGS .................................................... 84

KIDS KORNER ................................................... 74

LOYALTY PRINT ................................................. 85

METROPOLITAN ShREDDING SERvICE ........... 71

KIESER TRAINING CENTRES ............................ 81

LuXAFLEX – huNTER DOuGLAS ...................... 88

MEYER vANDENBERG .................................... 109

KINDY DANCE TIME .......................................... 72

LYNCh ANDREwS . ......................................... 108

MIChEL’S PATISSERIE . ..................................... 76

KING OF ThE PACK . ......................................... 88

LYNN’S LEARNING ............................................ 74

MIChELS wARREN ......................................... 101

KINGS ................................................................ 84

M2 COMMANDER ............................................. 71

MICRONET SYSTEMS (hARMONIQ) . .............. 106

KIP MCGRATh EDuCATION CENTRES ............. 74

MACPHERson KELLEy................................... 108

MIDAS AuTO ..................................................... 68

KLEENIT . ........................................................... 73

MACQuARIE FRANChISE SYSTEMS .............. 104

MIL-TEK wASTE SOLuTIONS ........................... 71

KOALA KRANE .................................................. 89

MACROPLAN . ................................................. 103

MILLS OAKLEY ................................................ 109

KOOLER ICE ...................................................... 89

MAD MEX FRESh MEX GRILL ..................... 77, 79

MILwARD DORAN ........................................... 103

KRNETA BuILDING SuRvEYORS .................... 103

MADAM GLAMOuR ........................................... 69

MINC SERvICES ................................................ 82

KwIK KERB ....................................................... 83

MADE IN JAPAN ................................................ 88

MIND ATLAS .................................................... 111

KwIK KOPY AuSTRALIA . .................................. 85

MADgWICKs LAWyERs.................................. 108

MIND GAMES .................................................... 88

KX PILATES . ...................................................... 81

MAESTRO hAIRDRESSING ............................... 80

MINDChAMPS . ................................................. 72

LA PORChETTA . ............................................... 77

MAGGIE MOO MuSIC ....................................... 72

MINI MAESTROS ............................................... 73

LAC LAwYERS ................................................ 108

MAGGIES KITChEN STORE .............................. 88

MINI PARTY PEOPLE ......................................... 73

LAING AND SIMMONS REAL ESTATE ............... 85

MAGIC hAND CARwASh .................................. 68

MINI-TANKERS AuSTRALIA . ............................. 68

LAS OLAS .......................................................... 78

MAGNETITE wINDOw COvERS . ...................... 82

MINICARDS ....................................................... 67

LASER CLINICS AuSTRALIA ............................. 69

MAIL BOXES ETC (MBE) .............................. 71, 85

MINIMEE – BABIES AND KIDS ........................... 73

LASER PLuMBING AND ELECTRICAL .............. 70

MAIL PLuS ........................................................ 71

MINIPOS .......................................................... 110

LATTE CARTELLE .............................................. 76

MAILPOST ......................................................... 67

MINIT AuSTRALIA PTY LTD – MISTER MINIT . ... 88

LATTOuF hAIR SPA ........................................... 80

MANNINGS Av . ................................................. 82

MINIT COMMERCIAL ....................................... 103

LAuBMAN AND PANK ....................................... 88

MANTRA GROuP ............................................ 103

MINTERELLISON ............................................. 109

LAvA COFFEE .................................................... 76

MARIES PIZZA ................................................... 79

MINuTEMAN PRESS ......................................... 85

LCL FuN LANGuAGES ...................................... 74

MARKET MINDS .............................................. 104

MISTER PLY&wOOD . ........................................ 70

LEADERShIP MANAGEMENT AuSTRALIA ........ 71

MARKETING AND BRANDING COMPANY ....... 101

MITChELL COMMuNICATION GROuP . .......... 101

LEASEEAGLE . ......................................... 103, 110

MARRS CuRTAINS, BLINDS & ShuTTERS ....... 82

MJw ................................................................ 103

LEASING INFORMATION SERvICES ................ 103

MARS vENuS COAChING ................................ 74

MKS GROuP .........................................................

LEGALITE . ....................................................... 108

MARsH & MAHER RICHMonD

NOTEBOOKS . ................................................... 88

2 0 2 0 F R A NCHISE DIRECTORY | 123

index

MOBILE APP CITY ........................................... 106

NOODLE BOX .................................................... 79

PEDDERS SuSPENSION ................................... 68

MOBILE FILTRATION SERvICES (MANAFRY) ..... 84

NOQ . ................................................................. 83

PEOPLEINSITE ................................................ 106

MOBILE hOSEFIXERS ....................................... 84

NOQ MOBILE ORDERING . .............................. 106

PEOPLOGICA .................................................. 111

MOBILE PLASTIC & vINYL REPAIRS ................. 68

NORMAN CONNELL ADvERTISING ................ 101

PERSONALISED PET ......................................... 84

MOBILE TEST ‘n’ CAL ....................................... 75

NORTON ROSE FuLBRIGhT ........................... 109

PET CAFE .......................................................... 84

MOEvENPICK ICE CREAM ................................ 79

NOSE TO TAIL DOGwASh ................................ 84

PET MOBILE ...................................................... 84

MONGREL JOE’S COFFEE .............................. 103

NOvuS AuSTRALIA . ......................................... 68

PETS GALORE . ................................................. 84

MORTGAGE ChOICE ........................................ 66

NRG LEGAL ..................................................... 109

PETS PANTRY ................................................... 84

MORTGAGE hOuSE . ........................................ 66

NT CONvENTION BuREAu ............................. 103

PETSTOCK ........................................................ 84

MOTIvITY FRANChISING . ................................. 68

NuMBERwORKS’NwORDS AuSTRALIA .......... 74

PhARMASAvE - SIGMA hEALThCARE ............. 88

MOuNTAIN DESIGNS ........................................ 81

NuRSE NEXT DOOR . ........................................ 67

PIE FACE . .......................................................... 76

MOvIEMATE AuSTRALASIA .............................. 89

NuTShACK ....................................................... 78

PINSOuRCE ...................................................... 67

MPM MARKETING SERvICES ......................... 103

OCEAN MASTER INTERNATIONAL . .................. 79

PIPER ALDERMAN . ......................................... 109

MR RENTAL ....................................................... 86

OE DESIGN . .................................................... 106

PIRTEK FLuID SYSTEMS . ................................. 68

MR TAX REFuND ............................................... 66

OFFICEMAX ....................................................... 71

PITNEY BOwES SOFTwARE ........................... 110

MR wOw ........................................................... 73

OGALO PORTuGESE STYLE ChICKEN ............ 79

PIXIFOTO & PORTRAIT PLACE .......................... 84

MRS FIELDS BAKERY CAFÉ . ............................ 78

OLIvER’S REAL FOOD . ..................................... 79

PIZZA CAPERS .................................................. 79

MSI TAYLOR BuSINESS SERvICES . ............... 100

OMC CONNECT .............................................. 101

PIZZA huT ......................................................... 79

MSP PhOTOGRAPhY ....................................... 84

ONDECK . ........................................................ 102

PIZZA TEMPTATIONS ........................................ 79

MST LAWYERS................................................. 109

ONE FOR MEN .................................................. 69

PJK PARTY hIRE ............................................... 75

MuFFIN BREAK BAKERY CAFE . ....................... 76

OPORTO . .......................................................... 77

PKF .................................................................. 100

MuRFETT LEGAL . ........................................... 109

OPPOSITE LOCK ............................................... 68

PLASTER FuN hOuSE ...................................... 73

MuRRAY PEST & wEED CONTROL .................. 82

OPSM ................................................................ 88

PLATINuM ELECTRICAL CONTRACTORS ........ 89

MuZZ BuZZ ....................................................... 76

OPTIvANCE 360 .............................................. 111

PLuS FITNESS 24/7 .......................................... 81

MYGuESTLIST . ............................................... 101

ORANGEThEORY FITNESS ............................... 81

PNORS TEChNOLOGY GROuP ...................... 106

MYOB .............................................................. 100

ORDERMATE ................................................... 110

POINT B ADvERTISING & DESIGN .................. 101

MYSTERY CuSTOMER .................................... 103

ORDIuM . ......................................................... 104

POLE DIvAS . ..................................................... 85

N-hANCE . ......................................................... 70

ORGANISE INTERNET ..................................... 101

POLISHED DIAMONDS................................. 28, 88

NAILSNOw.COM.Au ......................................... 69

OuTBACK JACKS BAR & GRILL . ...................... 77

POOLwERX ....................................................... 84

NANDO’S AuSTRALIA ....................................... 77

OuTSIDE CONCEPTS . ...................................... 70

POSITIvE TRAINING SOLuTIONS . .................. 111

NANOTEK CAR CLEANING ............................... 68

OvEN & BBQ CLEANING ................................... 84

POSTNET . ......................................................... 72

NARELLAN POOLS . .......................................... 84

OvEN FAIRY . ..................................................... 73

POSTNET AuSTRALIA ....................................... 85

NATIONAL AuSTRALIA BANK ......................... 102

OvENCLEAN . .................................................... 73

POwERFRONT ONLINE SuCCESS ................... 72

NATIONAL DRONES .......................................... 84

OvENu .............................................................. 73

PRD NATIONwIDE ............................................. 85

NATIONAL FRANCHISE INSURANCE BROKERS................................................... 24, 105

OZ BIN CLEANING . ........................................... 73

PRECIOuS CARGO ........................................... 73

OZ DESIGN FuRNITuRE . .................................. 88

PRECISION BADGES ......................................... 72

OZERENTALS .................................................... 86

PREGGI BELLIES ............................................... 81

OZIFIT ................................................................ 81

PRETZEL wORLD . ............................................ 79

OZSPY ............................................................... 88

PRICE ATTACK .................................................. 88

OZZY TYRES ..................................................... 68

PRICE wATERhOuSE COOPERS . .................. 105

PACE LAwYERS .............................................. 109

PRIMAL PANTRY ............................................... 78

PACK & SEND............................................... 72, 88

PRINTING BRISBANE ...................................... 110

PACNET ........................................................... 103

PRISM SOLuTIONS ......................................... 106

PALEO CAFÉ . .................................................... 76

PRISTINE wATER SYSTEMS ............................. 84

PAMPERED PuP . .............................................. 84

PRO DIvE . ......................................................... 75

NEw LIFE REPAIR SERvICES ............................ 68

PANAROTTI’S .................................................... 77

PRO-AXLE AuSTRALIA . .................................... 68

NEw YORK SLICE PIZZA . ................................. 79

PARADISE ShADE uMBRELLA’S . ..................... 82

PROFESSIONAL ADvANTAGE SERvICE . ........ 106

NEw ZEALAND NATuRAL ................................. 78

PARAFFINE ........................................................ 88

PROFESSIONAL OuTSOuRCE SOLuTIONS ... 106

NEXIA EDwARDS MARShALL ......................... 100

PARASERvE CLEANING SERvICES .................. 73

PROFESSIONALS SERvICE CENTRE ................ 85

NICOLE LEGGAT AND ASSOCIATES ............... 109

PARASOL EMT ................................................ 111

PROFICIENT PROJECTS ................................. 103

NIGhTOwL CONvENIENCE .............................. 78

PARTY PLuS . .................................................... 75

PROMOTEM .................................................... 101

NIRvANA BEAuTY ............................................. 69

PASTAGOGO ..................................................... 79

PRONTO SOFTwARE ...................................... 106

NISSAN MOTOR COMPANY .............................. 68

PAwS PET SITTERS .......................................... 84

PROPERTY GuYS ............................................. 85

NO FILTER COFFEE ........................................... 78

PCL LAwYERS ................................................ 109

PROTECT-A-wINDOw ....................................... 70

NO wET wATERLESS CARCLEAN .................... 68

PEAK PhYSIQuE hOT YOGA ............................ 81

PROvEN BuSINESS CONSuLTANTS

NATIONAL SALES ACADEMY .......................... 111 NATRAD RADIATORS & AuTO AIR .................... 68 NCR SILvER . ................................................... 110 NEC ................................................................. 106 NENE ChICKEN AuSTRALIA ............................. 77 NETCOMM . ..................................................... 106 NETSTARTER .................................................. 106 NETwORK CAR & TRuCK RENTALS . ............... 86 NEw LEvEL PERSONAL TRAINING STuDIOS ........................................................... 81

124 | 2 0 2 0 FR A NCHISE DIR ECTO RY

AuSTRALIA . .................................................... 111

RESuRG GROuP . ........................................... 105

ShAREMARKET COLLEGE . ............................ 111

PROvENDER vENDING ..................................... 89

RETAIL DOCTOR GROuP ................................ 105

ShAvER ShOP .................................................. 88

PuMA ENERGY ................................................. 88

RETAIL E-vIRONMENT .................................... 105

ShE FITNESS . ................................................... 81

PuRATAP ........................................................... 74

RETAIL EXPRESS . ........................................... 110

ShED BOSS ...................................................... 70

PuRE+NATuRAL ............................................... 79

REvIvE CARPET DYEING .................................. 73

ShEDS N hOMES . ............................................ 70

PuREPROTECT ................................................. 82

REvIvE PROJECTS . ........................................ 101

ShEDS N MORE ................................................ 88

PY FENCING ...................................................... 70

REvOLuTION CD . ............................................. 88

ShERPA GROuP ............................................. 105

QUEST APARTMENT HOTELS . ......................... 83

RIBA BuSINESS LAwYERS ............................. 109

ShERPA SKIDS . ................................................ 73

QuICK COLOuRPRINT.COM.Au ....................... 85

RICE wORKShOP ............................................. 79

ShIFT 8 ............................................................ 110

QuICKLOCK PARTITIONS ................................. 70

RIChARDSON AND wRENCh ........................... 85

ShINE hAND CAR wASh .................................. 68

R&w REAL ESTATE ........................................... 85

RIDDELL CLARE CONSuLTING ....................... 106

ShINE IT STAINLESS ......................................... 84

RACv ROYAL PINES RESORT ......................... 103

RIGhT AT hOME AuSTRALIA ............................ 67

ShINGLE INN CAFES . ....................................... 77

RAINE & hORNE ................................................ 85

RISK STRATEGIES ........................................... 111

ShOEBOX BOOKKEEPING . .............................. 66

RAMP hOLDINGS . .......................................... 103

ROBERT hERBu ............................................. 100

SHOPINSURANCE.COM.AU............................. 106

RAMS FINANCIAL GROuP ........................ 66, 102

ROBERT JAMES LAwYERS ............................ 109

ShOwER SuRGEON ......................................... 89

RAPPORT CLEANING SERvICES ...................... 73

ROBERTS LEGAL ............................................ 109

SIGN*A*RAMA ................................................... 89

RAShAYS CAFÉ & RESTAuRANT ...................... 77

ROCK STAR FOR A DAY .................................... 75

SIGNS ON ThE MOvE ....................................... 89

RAw ENERGY CAFÉ . ........................................ 76

ROCKET SCIENCE STRATEGIC SERvICES ..... 101

SIGNwAvE . ....................................................... 89

RAY whITE REAL ESTATE ................................. 85

RODNEY wAYNE hAIRDRESSING .................... 80

SILvER ChEF ................................................... 105

RE/MAX AuSTRALIA . ........................................ 85

ROLLD ............................................................... 77

SIMPLY hELPING .............................................. 67

REACh LOCAL ................................................ 106

ROOF SEAL ....................................................... 70

SKEwERZ KEBABZ ........................................... 78

READ AND EXCEED .......................................... 74

ROSE CORPORATE ......................................... 100

SKIN NATuRELLE .............................................. 69

READY STEADY GO KIDS ................................. 73

SLATER & GORDON ........................................ 109

READY STEADY PRINT . .................................... 85

ROYAL COPENhAGEN ICE CREAM CONE CO. ......................................................... 78

REAL ESTATE INvESTAR ................................... 85

RP vENDING ..................................................... 89

REALESTATE IT . .............................................. 106

RSM AuSTRALIA ............................................. 100

RECEIPT BANK . .............................................. 100

RuSh hOuR AuSTRALIA .................................. 81

RECRuIT ShOP ............................................... 103

RuSSELL KENNEDY SOLICITORS .................. 109

RECRuITMENT vISION ...................................... 72

RuST FREE (AuSTRALIA) .................................. 68

RED BuILDING .................................................. 70

RYCO 24•7................................................... 68, 83

RED DAY COAChING ........................................ 74

S & K CANDY BuFFET BARS ............................ 75

RED ENERGY PROMOTIONS ............................ 67

S2i ................................................................... 103

RED ROCK NOODLE BAR ................................. 79

SABATINI’S ........................................................ 77

SMITh & SONS RENOvATIONS & EXTENSIONS .................................................. 70

RED ROOSTER .................................................. 77

SACKO TEChNOLOGY ..................................... 74

SMOOThIE FACTORY . ...................................... 78

REDBACK CONFERENCING ........................... 103

SACO TEChNOLOGY ...................................... 106

SNAP FITNESS................................................... 81

REDCAT ........................................................... 110

SAFETY NAvIGATOR ....................................... 111

SNAP PRINT & DESIGN.............................OBC, 85

REDChIP LAwYERS ........................................ 109

SAFETYQuIP ..................................................... 89

SNAP PRINT DESIGN wEBSITES ...................... 72

REDEEM .......................................................... 103

SALON EXPRESS .............................................. 80

SNAP-ON TOOLS................................... 19, 69, 84

REFACEIT .......................................................... 83

SALSAS MEX FRESCAS! ............................. 78, 79

SNOOZE ............................................................ 88

REFRESh RENOvATIONS . ................................ 70

SALTS OF ThE EARTh ...................................... 81

SOCCAJOEYS ................................................... 73

REGAL MATTRESS ............................................ 88

SANDPIT PhOTOS ............................................ 84

SOCCER TIME KIDS .......................................... 73

REGuS ............................................................ 103

SANDwICh ChEFS ........................................... 79

SOFT STONE SCuLPTuRES ............................. 83

RELOAD CONSuLTING ................................... 103

SARPINO’S PIZZERIA ........................................ 79

SOL hOME IMPROvEMENTS ............................ 70

REMARKABLE FRANChISES .......................... 105

SCAN CONvERSION SERvICES ....................... 72

SOLOMONS FLOORING .................................... 88

RENT 2 OwN CARS AuSTRALIA . ..................... 68

SChNITZ FRANChISING ................................... 79

SOOThE MOBILE MASSAGE ............................ 81

RENT ThE ROO ................................................. 86

SCROOZ ............................................................ 89

SOuL ORIGIN .................................................... 76

RENT wITh STYLE ............................................ 86

SECRETARY.COM.Au ........................................ 72

SOuRCELINX . ................................................. 101

RESI MORTGAGE CORPORATION .................... 66

SELECT CLEANING ........................................... 68

SOuRLINX ......................................................... 67

RESICERT PROPERTY INSPECTIONS . ............. 85

SENIOR hELPERS – AuSTRALIA ...................... 67

SPANISh DOuGhNuTS . ................................... 75

RESIDENTIAL GARAGE DOORS ........................ 70

SENOR PAELLA CATERING ............................... 75

SPANLINE hOME ADDITIONS ........................... 70

RESSLEEP ......................................................... 81

SEQuEL vCFO . ................................................. 66

SPAR AuSTRALIA .............................................. 78

REST INDuSTRY SuPER ................................. 100

SERvICE INTEGRITY ....................................... 103

SPECSAvERS .................................................... 88

RESTORED BEAuTY GETAwAYS ...................... 69

SERvICEM8 ..................................................... 103

SPECTRuM ANALYSIS .................................... 110

RESuLTS 9 LASER CLINIC ................................ 69

SHAPE SHOPFITTERS...................................... 110

SPEEDFIT AuSTRALIA . ..................................... 81

RESuMES FOR RESuLTS . ................................ 75

ShAPLAND SwIM SChOOLS . .......................... 74

SPEEDLINER AuSTRALIA . ................................ 69

SLEEPY’S .......................................................... 88 SLF LAwYERS ................................................. 109 SMALL BuSINESS ACCOuNTING ..................... 66 SMALL FISh BuSINESS COAChING ......... 72, 103 SMALLPRINT AuS & NZ .............................. 73, 84 SMART CuTSTM ............................................... 80 SMARTLINE ....................................................... 66 SME FINANCE GROuP..................................... 102

2 0 2 0 F R A NCHISE DIRECTORY | 125

index

SPLASh SwIM SChOOL ................................... 73

TAMAwOOD hOMES ........................................ 71

ThE JOLLY MILLER CAFÉ . ................................ 76

SPORT STAR ACADEMY ............................. 73, 81

TANDA ............................................................. 104

ThE LEAThER & vINYL DOCTOR ...................... 74

SPORTSCO ....................................................... 88

TANDA ............................................................. 106

ThE LOTT .......................................................... 88

SPORTSPOwER ................................................ 88

TAPS’N TOILETS . .............................................. 83

ThE MARKETING LAB ..................................... 104

SPORTZING COuRT CARE SERvICES . ............ 81

TAPSNAP AuSTRALIA ....................................... 84

ThE MATTRESS SuPERMARKET ...................... 88

SPOTCAP ........................................................ 102

TARGET TRAINING .................................... 74, 111

ThE MELTING POT ............................................ 77

SPRAY PAvE ...................................................... 83

TASK RETAIL TEChNOLOGY . ......................... 106

ThE MINDERS ................................................... 83

SPuDBAR .......................................................... 79

TASTE OF EuROPE ........................................... 76

ThE MISSING LINK NETwORK INTEGRATION .106

ST CLAIR ......................................................... 100

TASTY ThAI ....................................................... 79

ThE NATuRAL wAY . ......................................... 69

ST SOFTwARE ................................................ 106

TASTY TRuCKS ................................................. 74

ThE ORIGINAL POSTER COMPANY . ................ 88

STACKS OF SNACKS ........................................ 74

TAX STORE ........................................................ 66

ThE POuLTRY PLACE ....................................... 79

STAIN BuSTERS CLEANING SERvICES ............ 73

TAXASSIST ACCOuNTANTS . ............................ 66

ThE REAL LEARNING EXPERIENCE . ........ 74, 111

STARShOTS GLAMOuR PhOTOGRAPhY ........ 84

TECHNO TAN...................................................... 69

ThE REALISE GROuP ..................................... 104

STAX SuBS & COFFEE ...................................... 79

TELCOINABOX .................................................. 89

ThE RED REPuBLIC ........................................ 101

STEAMATIC AuSTRALIA . .................................. 73

TELEChOICE ..................................................... 89

ThE ShED COMPANY ....................................... 71

STEEL BuILT . .................................................... 71

TENDER LOvING CuISINE ................................ 84

ThE SMOOThIE FACTORY ................................ 79

STEP INTO LIFE ................................................. 81

TERMICAM ........................................................ 83

ThE SOuRCE BuLK FOODS ............................. 78

STEPhENS LAwYERS & CONSuLTANTS . ...... 109

TERRY whITE ChEMISTS ................................. 81

ThE SPhERE AGENCY . .................................. 101

STEvE COSTI’S FAMOuS FISh ......................... 77

TESTEL .............................................................. 89

ThE SPORTING GLOBE .................................... 77

STIR CRAZY ...................................................... 79

ThAILANDER ..................................................... 77

ThE STARTuP FACTORY . ............................... 111

STOCKDALE & LEGGO . .................................... 85

ThE ALTERNATIvE BOARD . ...................... 72, 111

ThE TARTAN GROuP ...................................... 100

STONE AND ChALK ........................................ 103

ThE AThLETE’S FOOT AuSTRALIA ................... 88

ThE TYRE FACTORY ......................................... 69

STORAGE KING . ............................................... 74

ThE BANNER LADY . ....................................... 101

ThEBESTOF ...................................................... 72

STORE FINDER . .............................................. 106

ThE BOOKKEEPING NETwORK ....................... 66

ThEDOCYARD ................................................. 106

STORYBOOK COTTAGES . ................................ 70

ThE CAR KIT COMPANY ................................... 69

ThEOBROMA .................................................... 77

STRATEGY AND ACTION . ................................. 72

ThE CASh BACK APP ....................................... 83

THEOBROMA LOUNGES, PAVILIONS, BARS..... 76

STRAThFIELD .................................................... 88

ThE CEO INSTITuTE ......................................... 72

ThERMAwOOD ................................................. 71

STRATTON FINANCE ......................................... 66

ThE ChEEKY BEANS ........................................ 76

ThEXTON ARMSTRONG ................................... 72

STRuDDY’S SPORTS ........................................ 88

ThE ChEESECAKE ShOP ................................. 75

ThINKING AuSTRALIA . ................................... 106

SuBwAY® RESTAuRANTS ............................... 79

ThE ChOCOLATE ROOM .................................. 76

ThOMSON GEER ............................................ 109

SuCCESS TAX PROFESSIONALS ..................... 66

ThE COFFEE CLuB ........................................... 76

ThRIFTY CAR RENTAL ...................................... 86

SuMOSALAD ..................................................... 79

ThE COFFEE EMPORIuM . ................................ 76

ThRIvE PROMOTIONAL PRODuCTS .............. 101

SuNBELT BuSINESS BROKERS ....................... 72

ThE COMPLETE GARDEN . ............................... 88

ThYNNE & MACARTNEY ................................. 109

SuNShINE KEBABS .......................................... 79

ThE COMPuTER MARKET ................................ 74

TILE MART ......................................................... 88

SuPANEwS ....................................................... 88

ThE CONCRETE CuTTER ................................. 71

TILE RESCuE . ................................................... 84

SuPER CLEAN .................................................. 73

ThE CONFECTIONERY & PARTY ShOP ............ 88

TIMBER DOCTOR .............................................. 84

SuPER GREEN SOLuTIONS ............................. 89

ThE CONTACT GROuP ............................. 72, 104

TIMEZONE AuSTRALIA ..................................... 75

SuPER ShOwER SEAL ..................................... 83

ThE COuNTRY BREwER .................................. 88

TINT A CAR . ...................................................... 69

SuPERFINISh EXPRESS ................................... 69

ThE DESSERT hOuSE ...................................... 76

TLS MARKETING ............................................. 101

SuPERGEEK.COM.Au . ..................................... 74

ThE DRuG DETECTION AGENCY ..................... 89

TOKYO SuShI KITChEN ................................... 78

SUPERGREEN SOLUTIONS.......................... 80, 84

ThE E TEAM ...................................................... 82

TONI + GuY hAIRDRESSING ............................ 80

SuPERIOR SERvICE . ...................................... 111

ThE ELCANO GROuP ..................................... 102

TOOhEY REID ChARTERED ACCOuNTANTS .101

SuSTAINABLE DIRECTIONS . ............................ 71

ThE ENERGY ALLIANCE ................................. 104

TOOLFORCE ..................................................... 84

SwAAB ATTORNEYS ....................................... 109

ThE FAST LANE DRIvE-ThRu COFFEE . ........... 76

TOP SNAP ......................................................... 85

SwEAR wORDS .............................................. 101

ThE FRANChISE COMPANY ........................... 104

TOSCANIS CAFÉ BAR AND RESTAuRANT ....... 77

SwEET DREAMS AND GOODNIGhT ................. 73

ThE FRANChISE INSTITuTE ........................... 105

TOTAL IMAGE GROuP .................................... 101

SwIFTPOS ....................................................... 110

ThE FRANChISE ShOP . ................................. 105

TOTAL MARKETING . ....................................... 101

SwIMART .......................................................... 84

ThE FRANChISE whISPERER ........................ 105

TOTAL TOOLS ................................................... 88

SwITCh BuSINESS ........................................... 72

ThE FRENChAMS GROuP . .............................. 86

TOTALLY wORKwEAR ................................ 67, 89

SYNERGY BuSINESS CENTRES ............... 72, 104

ThE GOOD FEET STORE . ................................. 88

TOTALSPAN . ..................................................... 71

SYRON ............................................................ 106

ThE GRAFFITI EATERS ...................................... 73

TOuCh uP GuYS .............................................. 69

TABATINGA . ...................................................... 73

ThE IDEAS SuITE ............................................ 101

TOuRISM NEw ZEALAND ............................... 104

TACO BILL MEXICAN RESTAuRANTS ............... 77

ThE INK ShOP .................................................. 88

TOwFIX . ............................................................ 69

TAILORMAID COMMuNICATIONS ................... 104

THE INTERFACE FINANCIAL GROUP................. 66

TOYwORLD ....................................................... 89

TALBOT OLIvIER . ............................................ 109

ThE IRONING ELF ............................................. 84

TQ STONE PRODuCTS ..................................... 71

126 | 2 0 2 0 FRA NCHISE DIR ECTO RY

TRADE BOOKS BOOKKEEPING ...................... 101

wEB PROFITS ................................................. 107

TRAMPOLINE GELATO ...................................... 78

wEBSITEGuRuS ............................................... 83

ADEN FRANChISE GROuP ......................... 89, 90

TRAXION TRAINING . ............................... 105, 111

wEEDING wOMEN ............................................ 83

ADvANCE FRANChISE SYSTEMS . ................... 97

TRAXX CONSTRuCTION PRODuCTS ............... 71

wENATEX .......................................................... 83

ADvANCE INTERNATIONAL . ............................. 92

TRENT DRIvING SChOOL ................................. 74

wESTPAC BANKING CORPORATION ............. 102

AERIAL MASTER . ........................................ 89, 90

TRESSCOX LAwYERS . ................................... 109

wET-SEAL MANAGEMENT PTY LTD ................. 71

AFFILIATED BUSINESS CONSULTANTS .......... 113

TRIPLE O PROPERTY MAINTENANCE .............. 85

whAT SCRATCh? ............................................. 69

AGAThA PARIS .................................................. 97

TROPICAL PLANT RENTALS ............................. 86

whEEL ChANGE u ........................................... 69

AIRIFY ................................................................ 95

wILD CARDS & GIFTS ....................................... 89

ALu RESTORE . ................................................. 95

wILLIAM ANGLISS INSTITuTE . ....................... 111

AMAC ................................................................ 92

wIRED & wIRELESS SOLuTIONS INTERNATIONAL............................................... 107

AMAZING CLEAN NEw ZEALAND ..................... 92

TRu BLu DOG wASh . ...................................... 84 TRuRATING ..................................................... 106 TRuSONIC . ....................................................... 75 TSG FRANCHISE MANAGEMENT....................... 89 TT GROuP COMMuNICATIONS ...................... 107 Tu PROJECTS ................................................. 104 TuTTI FRuTTI . ................................................... 78 TwINKLE TOE BABY hAND & FEET SCuLPTuRES..................................................... 73

wIRELESS ANYwhERE GROuP ....................... 89 wISEwOuLD MAhONY ................................... 109 wOKINABOX ..................................................... 79 WOLLERMAN FRANCHISE DEVELOPMENTS.............................. 105, 109, 110 wOOLLAM CONSTRuCTIONS ........................ 104

TwISTED SISTA ................................................. 76

wORKFORCE EXTENSIONS . ............................ 75

uhY hAINES NORTON .................................... 101

wORKOuT wORLD ........................................... 89

uLTRA TuNE . .................................................... 69

wORLD MANAGER ......................................... 107

uN CAFE BAR ................................................... 76

wORLD OF MAThS ........................................... 74

uNIQuE LASER ................................................. 69

wORLDwIDE ONLINE PRINTING ...................... 85

uNITED hOME SERvICES ................................. 83

wRAY ORGANICS ............................................. 78

uNITED PETROLEuM ........................................ 89

X-GOLF AuSTRALIA .......................................... 75

uNIvERSAL APPROACh ................................. 101

XOCOLATI . ........................................................ 76

uNSCRATCh ThE SuRFACE . ........................... 71

XPRESSO DELIGhT PYT LTD ................ 72, 77, 82

uRBAN BuRGER ............................................... 79

XPRESSO MOBILE CAFE . ................................. 84

uRBAN CLEAN .................................................. 74

XQuISITO . ......................................................... 79

uTICOLOR ......................................................... 69

XXX SECuRITY SERvICES . ............................. 111

uTTER PROFESSIONALS .................................. 67

YARRA vALLEY FARMS ............................... 74, 78

v.I.P. hOME SERvICES ...................................... 83

YELLOw EXPRESS . .......................................... 72

v.I.P. hOME SERvICES FENCING & ................... 83

YOGuRTLAND AuSTRALIA ............................... 79

vAST FuRNITuRE & hOMEwARES ................... 89

YOu CAN BAKE IT ............................................. 77

vELPIC . ........................................................... 111 vEND hQ ......................................................... 110 vERIMARK ............................................... 104, 110 vERvE GROuP ................................................ 101 vERvE RECRuITMENT .................................... 104 vICTORY CuRTAINS AND BLINDS .................... 84 vILLA & huT ...................................................... 76 vINTAGE PhOTOBOOThS ................................ 75 vIP CAR CARE . ................................................. 69 vIP LIGhTING .................................................... 71 vIRTuAL METhOD . ......................................... 107 vISION ALLIANCE ............................................ 105 vISION PERSONAL TRAINING . ......................... 81 vISuAL uNITY . ................................................ 101 vIvA ENERGY AuSTRALIA . ............................. 104

YOuR CLEANER . .............................................. 74 YOuR IMAGE MARKETING & MEDIA ............... 101 YOuR LAw FIRM ............................................. 109 ZAMBRERO ....................................................... 77 ZANE SOLAR ..................................................... 71 ZARRAFFA’S COFFEE ........................................ 77 ZING COMMuNICATIONS AuSTRALIA ............ 101 ZOO MEDIA ..................................................... 101 ZRILO . ............................................................. 107 ZuBIAS ThREADING ......................................... 69

ACTIONCOACh ................................................. 92

ANChOR FRANChISE ....................................... 93 ANThONY hARPER . ....................................... 113 ANYTIME FITNESS . ........................................... 95 ANZ BANK ....................................................... 112 APEX GENERAL . ............................................. 113 APOLLO ACCOuNTING . ................................. 112 APPARELMASTER ............................................. 92 ARChGOLA ....................................................... 96 ARMSTRONG SMARTER SECuRITY ................. 92 ASB BuSINESS BANKING ............................... 112 ASCO AGMEN-SMITh ..................................... 113 AT YOuR REQuEST . ......................................... 95 AuSSIE FARMERS DIRECT . .............................. 93 AuSTvENDING .................................................. 97 AuTO ONE . ....................................................... 90 AvIS RENTAL ..................................................... 96 BABY ON ThE MOvE ........................................ 92 BAKERS DELIGhT ............................................. 93 BALDwINS ...................................................... 113 BANK OF NEw ZEALAND . .............................. 112 BANNISTER & vON DADELSZEN .................... 113 BARK BuSTERS ................................................ 96 BARLEY INSuRANCE ...................................... 113 BAThROOM DIRECT ......................................... 95 BAThROOM wAREhOuSE . .............................. 97 BB’S CAFÉ ........................................................ 94 BBX MANAGEMENT .......................................... 92 BDO ................................................................. 112 BDS ChARTERED ACCOuNTANTS . ............... 112 BEDPOST .......................................................... 97 BELL GuLLY .................................................... 113 BELLA vISTA ACCOMODATION ........................ 96 BEST wESTERN ................................................ 96

new zealand 0800 2 FIX IT ...................................................... 90 0800 SuNShADE .............................................. 95 1PLACE ........................................................... 113

BETTA RENTAL CARS ....................................... 96 BETTER BuSINESS INSTITuTE ....................... 112 BEvINCO ........................................................... 92 BIG PADDLE COMPANY .................................... 92 BIN INN RETAIL GROuP .................................... 97

vIvA LIFE PhOTOGRAPhY ................................ 84

A BuYER’S ChOICE hOME INSPECTIONS . ............................................ 89, 90

vMBIZ ................................................................ 72

A J PARK ......................................................... 113

BLACKER SMITh & CO ................................... 112

vOYAGES - uLuRu MEETING PLACE ............. 104

AA AuTO SERvICE & REPAIR ............................ 90

BNZ ................................................................. 112

wAIvESTAR GROuP . ................................ 67, 104

ABACuS MAThS ACADEMY . ............................ 92

BOOKENDS NEw ZEALAND ............................. 92

wALKER wAYLAND (wA) ................................ 101

ABC BuSINESS BROKERS ............................. 112

BOThERwAY LEGAL ....................................... 113

wALKERS PARTY hIRE ..................................... 75

ACARDO wORKPLACE SAFETY SuPPLIES ...... 92

BOTTING LEGAL ............................................. 113

wASABI wARRIORS .......................................... 78

ACCESSMAN . ............................................. 89, 90

BREAKERS CAFÉ & BAR ................................... 94

BLACK FOREST wAFFLE huT .......................... 95

2 0 2 0 F R A NCHISE DIRECTORY | 127

index

BREAThE LIFE ................................................. 113

CRESTCLEAN . .................................................. 92

FRANChISE ACCOuNTANTS .......................... 112

BRuCIES LAwNMOwING & GARDEN CARE . ... 96

CREwCuT ......................................................... 93

FRANChISE COACh ....................................... 113

BRuMBY’S BAKERIES . ..................................... 93

CROwE hORwATh ......................................... 112

FRANChISE INFINITY ...................................... 112

BRuMBY’S GO! ................................................. 93

CRuST GOuRMET PIZZA .................................. 95

FRANChISE RELATIONShIPS INSTITuTE ....... 113

BuRGER wISCONSIN ....................................... 95

CuMuLO9 ....................................................... 112

FRANChISE SOLuTIONS ................................ 113

BuRGERFuEL ................................................... 95

CuTShOP . ...................................... 89, 90, 92, 93

FRANChIZE CONSuLTANTS ........................... 113

BuSINESS NETwORK INTERNATIONAL ......... 112

DANIEL huNT & ASSOCIATES ........................ 112

FRASER POwRIE ............................................ 114

BuSY BEE CLEANING SERvICES ..................... 92

DAvENPORTS hABOuR . ................................ 113

BuSY BOOKKEEPING ................................. 89, 90

DECK AND FENCE PRO .................................... 91

FREEDOM COMPANION DRIvING SERvICES . ........................................................ 96

BY NATuRE ....................................................... 97

DEIRDRE wATSON, BARRISTER ..................... 113

CACI ............................................................ 89, 90

DELOITTE ........................................................ 112

CAD PARTNERS ........................................ 92, 112

DESIGN IMPORTANCE ...................................... 92

CAFÉ BOTANNIX . .............................................. 94

DIAMOND FuSION . ........................................... 91

CAFE2u NZ ....................................................... 94

DIGITAL FIShBOwL ......................................... 112

CAL SYSTEMS . ........................................... 89, 90

DISTRIBuTION INTERNATIONAL ....................... 92

CARSON FOX BRADLEY ................................. 113

DOLLAR vALuE ................................................. 97

CARTRIDGE wORLD ......................................... 93

DOMINO’S PIZZA . ............................................. 95

CASh CONvERTERS . ....................................... 97

DONuT KING NZ ............................................... 94

CAShBOX . ........................................................ 97

DREAM DOORS . ............................................... 91

CDQ COMMuNICATION DESIGN .................... 112

DRI wASh ‘N GuARD . ...................................... 90

CEILING MASTER .............................................. 93

DRIvING MISS DAISY ........................................ 96

CENTRAL LANDSCAPE & GARDEN SuPPLIES .......................................................... 96

DuNCAN COTTERILL ...................................... 113

CFO ON-CALL ............................................. 89, 90 ChARTIS . ........................................................ 113 ChESTER GRAY ChARTERED ACCOuNTANTS . ............................................. 112 ChIPMONKS PLAYLAND & CAFÉ ...................... 92 ChOCOLATERIATM SAN ChuRRO ................... 94 CINDERELLA LIMO ............................................ 96 CITY CAKE COMPANY ...................................... 93 CIvIC vIDEO ...................................................... 97 CLEAN PLANET FRANChISE ............................ 93 CLEANCORP FRANChISE SYSTEM .................. 93 CLEANTASTIC COMMERCIAL CLEANING . ....... 93 CLuB PhYSICAL ............................................... 95 COBB & CO ....................................................... 94 COFFEE CuLTuRE ............................................ 94 COLLIERS INTERNATIONAL ............................ 112 COLORGLO INTERNATIONAL ........................... 90 COLOuRPLuS ................................................... 97 COLuMBuS COFFEE ........................................ 94 COMPLETE FIRST AID SuPPLIES ..................... 92 COMPuTER SOLuTIONS SALES & SERvICE .... 93 COMPuTER TROuBLEShOOTERS ................... 93 CONTACT ROCKGAS ........................................ 95 CONTOuRS ....................................................... 95 COOKIE TIME .................................................... 94 COOKRIGhT KITChEN SERvICES .................... 93 COOLSPOT uNLIMITED .................................... 97 COOLTIME ......................................................... 95 COONEY LEES MORGAN . .............................. 113

DvDNOw KIOSKS ............................................. 96 DYMOCKS ......................................................... 97 EC CREDIT CONTROL . ................................... 112 ECO INSuLATION .............................................. 95 ECOMIST ........................................................... 92 ECOTEC SYSTEMS ........................................... 96 EGG MATERNITY ............................................... 97 EMBROIDME ..................................................... 92 ENABLEME LTD ........................................... 89, 90 ENvIRO CLEAN & RESTORATION ..................... 93 ENZED ............................................................... 90 ESQuIRES COFFEE hOuSE .............................. 94 EvEREST GROuP . .......................................... 113 EXCEED hOME NETwORK ............................... 95 EXPENSE REDuCTION ANALYSTS . .................. 92 EXPRO ............................................................. 112 EXTREME AuTOMOTIvE PARTS DISTRIBuTORS ................................................. 90 FASTwAY COuRIERS NZ .................................. 92 FIBRENEw ......................................................... 96 FIFO CAPITAL .............................................. 89, 90 FINAL TOuCh . .................................................. 90 FIREwATCh ....................................................... 91 FIRST CLASS ACCOuNTS .......................... 89, 90 FIX IT BuILDING SERvICES ............................... 91 FLETChER ALuMINIuM . ................................... 91 FLIP OuT NEw ZEALAND . ................................ 96 FLO2CASh ........................................................ 92 FLOORING DESIGN ........................................... 91

FRIDGE FREEZER ICE BOX ............................... 97 FRITZ wEINERS . ............................................... 95 FRONTRuNNER ................................................ 97 FRuIT wORLD ................................................... 94 FuRNITuRE COuRT .......................................... 97 FuSION5 . ........................................................ 112 GAZE BuRT ..................................................... 114 GCA LAwYERS ............................................... 114 GEEKS ON CALL ............................................... 93 GEEKS ON whEELS ......................................... 93 GENERATION hOMES ....................................... 91 GEO OP ........................................................... 112 GIBSON ShEAT ............................................... 114 GIGGLE Tv .................................................. 89, 90 GJ GARDNER .................................................... 91 GLAISTOR ENNOR .......................................... 114 GLOBAL SAFE NEw ZEALAND ......................... 97 GLORIA JEAN’S COFFEES ................................ 94 GODFREYS . ...................................................... 97 GOLDEN NuTS FRANChISING NZ .................... 94 GOODwIN TuRNER ........................................ 114 GOvETT QuILLIAM .......................................... 114 GRAFFITI DOCTOR ............................................ 92 GRANITE TRANSFORMATION ........................... 91 GRANT ThORNTON NEw ZEALAND . ............. 112 GRAPhIC CAFÉ ............................................... 113 GRASShOPPER SOCCER . ............................... 92 GREEN ACRES FRANChISE GROuP ................ 93 GREEN CLEEN .................................................. 93 GREEN DOOR COMMISSION FREE REAL ESTATE .................................................... 96 GROuTPRO ....................................................... 95 GuThRIE BOwRON .......................................... 97 hABITuAL FIX .................................................... 95 hAMMER hARDwARE ...................................... 91 hANDY RENTALS .............................................. 96 hARCOuRTS ..................................................... 96 hARDY’S hEALTh STORES .............................. 97 hARMANS LAwYERS . .................................... 114 hARRIS TATE ................................................... 114 hARRISONS CARPET ONE ............................... 97 hARRISONS ENERGY SOLuTIONS . ................. 95 hARvEY wORLD TRAvEL ................................. 97

CORESTEEL BuILDINGS ............................. 89, 90

FMK KERATIN hAIR STRAIGhTENING SALON . ............................................................. 95

CORESTEEL BuILDINGS ................................... 90

FOOT MEChANICS . .......................................... 95

hEALTh SMART hEAT PuMPS ......................... 95

CORPORATE CABS ........................................... 97

FOOTLOOSE ..................................................... 97

hELIuM wORK SEARCh . ................................. 92

CREATv ........................................................... 112

FOREvER GREEN . ............................................ 95

hELIuM wORK SEARCh . ............................... 112

CREST COMMERCIAL CLEANING .................... 93

FORTuNE MANNING ....................................... 113

hELL .................................................................. 94

128 | 2 0 2 0 FRA NCHISE DIR ECTO RY

hAYES KNIGhT NORTh .................................. 112

MODA .......................................................... 89, 91

hERTZ ............................................................... 96

KIwIhOST . ........................................................ 92

hESKETh hENRY . .......................................... 114

KIwIKRANE . ...................................................... 93

MONEY CONCEPTS NEw ZEALAND ................ 92

hEwITT SCALETTI wATERS . .......................... 112

KIwIYO .............................................................. 95

MONTGOMERY CONSuLTANTS ..................... 112

hIRE A huBBY .................................................. 95

KwIK KERB ....................................................... 96

MOTIvITY FRANChISING . ................................. 90

hOG’S BREATh CAFÉ ....................................... 94

LA PORChETTA . ............................................... 94

MR FENCERS SYSTEMS ............................. 89, 91

hOLLAND & BARRETT ...................................... 94

LANDMARK hOMES NZ .............................. 89, 91

MR GREEN AuCKLAND .................................... 95

hOLLYwOOD BAKERY ...................................... 94

LASER ELECTRICAL GROuP ...................... 89, 91

MR PLuMBER ............................................. 89, 91

hOME INSTEAD SENIOR CARE ........................ 95

LASER PLuMBING ...................................... 89, 91

MR RENTAL ....................................................... 96

hOME PLuS ...................................................... 95

LATITuDE hOMES ....................................... 89, 91

MR SANDLESS NZ ...................................... 89, 91

hONDA .............................................................. 90

LAwN FIX . ......................................................... 96

MR whIPPY . ..................................................... 94

hORIZON hOMES ............................................. 91

LAZERBIKE ........................................................ 96

MR wOO SuShI ................................................ 94

hOTONDO hOMES ........................................... 91

LCF FuN LANGuAGES ...................................... 93

MuFFIN BREAK ................................................. 94

hRv vENTILATION ............................................. 91

LEADERShIP MANAGEMENT . .......................... 92

MuZZ BuZZ ....................................................... 94

huMITECh ........................................................ 92

LENARD’S ChICKEN ......................................... 94

MY GYM ............................................................ 92

huMPhRIES ASSOCIATES .................. 89, 90, 112

LENNIE & ASSOCIATES ................................... 112

MYhR .............................................................. 112

huNTER & CO ................................................. 114

LIFETIME DISTRIBuTORS . ................................ 93

NAKED POOL COMPANY ............................ 89, 91

hYDRAuLINK .................................................... 91

LIME JuICE BAR . .............................................. 94

NAvIGATION hOMES . ................................. 89, 91

ICON COFFEE . .................................................. 94

LINK BuSINESS BROKING ........................ 92, 113

NEED A NERD ................................................... 93

ILLY ESPRESSO BAR ........................................ 94

LIQuORLAND .................................................... 97

NEw YORK DELI . .............................................. 94

IMAGE CENTRE LIMITED . ............................... 114

LITTLE DRIBBLERS ........................................... 96

NEw ZEALAND hEAT PuMPS ..................... 89, 91

IMPORT4LESS . ................................................. 90

LITTLE KICKERS ................................................ 92

NEw ZEALAND hOME LOANS .................... 89, 90

INNOvATIvE INTERIORS .................................... 95

LJ hOOKER GROuP ......................................... 96

NEw ZEALAND LETTING AGENTS .................... 96

INSPIRED ACCOuNTANTS .............................. 112

LJS FISh AND ChIPS RESTAuRANT . ............... 94

NEw ZEALAND NATuRAL ICE CREAM ............. 94

INSPIRED LEARNING SYSTEMS ..................... 113

LOCKwOOD hOMES .................................. 89, 91

NEw ZEALAND POST . ...................................... 92

INSuLTECh GROuP .......................................... 95 ISSIMO . ............................................................. 97 IZARD wESTON . ............................................. 114 JACKSON RuSSELL . ...................................... 114 JAMAICA BLuE NZ ............................................ 94 JAMES & wELLS INTELLECTuAL PROPERTY ...................................................... 114 JAMES MARX hYPNOSIS . ................................ 95 JANI KING (NZ) .................................................. 93 JELLYBEANS MuSIC NZ . .................................. 92 JENNIAN hOMES .............................................. 91 JESTERS PIES ................................................... 95 JET CLEANING SERvICES ................................ 93 JETTS FITNESS 24/7 ......................................... 95 JIM’S MOwING . ................................................ 96 JIM’S TEST AND TAG ........................................ 96 JIM’S TREES & STuMP REMOvAL .................... 96 JONES LANG LASALLE ................................... 112 JuMP SwIM SChOOLS . ................................... 92 JuMPING BEANS INTERNATIONAL . ................. 92 JuST CABINS .................................................... 91

LOLITA S.A. . ...................................................... 97

NEw ZEALAND POST & KIwIBANK . ........... 89, 97

LOLLIPOPS PLAYLAND & CAFÉ ........................ 93

NIGhT ‘N DAY FOODSTORES ...............................

LONE STAR ....................................................... 94

NOT BIG ENOuGh ............................................ 95

LOvEN ............................................................... 93

NOvuS .............................................................. 90

LuSh LAShES ............................................. 89, 90

NuMBER wORKS ’NwORDS ............................ 93

MACDONALD LEwIS LAw .............................. 114

NZ FLOORSANDING CO ............................. 89, 91

MACKY ROBERTON ........................................ 114

OFFICE PRODuCTS DEPOT .............................. 92

MAD BuTChER ................................................. 94

OIL ChANGERS NEw ZEALAND ....................... 90

MAG & TuRBO wAREhOuSE ........................... 90

ONLINE RESuLTS . .......................................... 114

MAGNETITE ................................................. 89, 91

OPORTO NEw ZEALAND .................................. 95

MANDEvILLE MARKETING ................................ 92

PACIFIC SIMuLATORS 2010 . ............................ 93

MARKhAMS CLARKE CRAw .......................... 112

PACK&SEND . .................................................... 92

MARShALL BATTERIES . ................................... 90

PALEO CAFÉ . .................................................... 94

MAThZwISE ...................................................... 93

PALMERS GARDEN wORLD ............................. 96

MAZDA NEw ZEALAND . ................................... 90

PAPER PLuS ..................................................... 97

MCDONALDS RESTAuRANTS NEw ZEALAND .................................................. 94

PARA RuBBER .................................................. 97

MEDITERRANEAN FOOD wAREhOuSE . .......... 94 MEGA CAFÉ ...................................................... 94 MEGA SERvICES . ............................................. 92

JuST CuTS . .......................................... 89, 90, 95

MEGA SERvICES FRANChISE CONSuLTANTS . .............................................. 113

JuST LOANS ............................................... 89, 90

MEGAZONE LASER GAMES . ............................ 93

K & B MANNINEN .............................................. 97

METICuLOuS hOME SERvICES ....................... 95

KEA KIDS CLuB ................................................ 92

MEXICALI ........................................................... 94

KEEP IT SAFE .................................................. 113

MIDAS NEw ZEALAND ...................................... 90

KEITh GOODALL & ASSOCIATES . .................. 112

MIKE PERO MORTGAGES . ......................... 89, 90

KELLY SPORTS ................................................. 92

MIKE PERO REAL ESTATE . ............................... 96

KENSINGTON SwAN . ..................................... 114 KGA LIMITED ................................................... 112 KINETIC ELECTRICAL . ...................................... 91 KITChEN STuDIO .............................................. 91 KITChENS REFREShED .............................. 89, 91

MINI TANKERS FuELS & OILS ........................... 90 MISTER MINIT . .................................................. 97 MITRE 10 ..................................................... 89, 91 MOBILE hAND CAR & MARINE GROOMING ....................................................... 96

PARALLEL DIRECTIONS .................................. 112 PARAMOuNT SERvICES ................................... 93 PEGASuS RENTAL CARS . ................................ 96 PIMP MY LAwN ................................................. 96 PINKFIT . ...................................................... 89, 91 PIRTEK .............................................................. 90 PIT STOP ..................................................... 89, 90 PIZZA huT ......................................................... 94 PLACEMAKERS ........................................... 89, 91 PLuMB’IN .................................................... 89, 91 PLuS FITNESS 24/7 .......................................... 95 POOLwERX ....................................................... 96 POSTShOP KIwIBANK . .................................... 97 PREP & PAINT PRO ........................................... 91 PRESTIGE hOME GROOMERS ......................... 93 PRINTING.COM ................................................. 96

2 0 2 0 F R A NCHISE DIRECTORY | 129

index

PROPERTY INDEPTh ........................................ 96

SKIDS – SAFE KIDS IN DAILY SuPERvISION . ... 92

ThE NZ MANuKA EGG COMPANY . .................. 94

PROPERTYSCOuTS PROPERTY MANAGEMENT .................................................. 92

SMALL BuSINESS ACCOuNTING ..................... 89

ThE ORIGINAL CALIFORNIA BuRRITO COMPANY ......................................................... 94

PROTECTA GLASS ............................................ 92 PROvENDER NZ . .............................................. 97 PROvISTA BALuSTRADE SYSTEMS ................. 91

SMALL BuSINESS ACCOuNTING ..................... 90 SMALLPRINT AuS & NZ .................................... 96 SMALLPRINT NZ ............................................... 92 SMIThS SPORTS ShOES .................................. 97

PuRE PROTECT ................................................ 96

SNAP FITNESS 24/7 .......................................... 95

QJuMPERS ....................................................... 92

SNAP PRINTING ................................................ 96

QuEST SERvICED APARTMENTS (NZ) .............. 96

SNAP-ON TOOLS ........................................ 89, 90

QuINOvIC PROPERTY MANAGEMENT ............. 96

SNOREPRO NEw ZEALAND ............................. 95

RACK N ROLL RIBS . ......................................... 95

SOFTwASh ....................................................... 93

RAINAwAY SPOuTING ON ThE SPOT .............. 95

SPAGALIMIS ITALIAN PIZZERIA ......................... 94

RAINCATChER SYSTEMS ................................. 91

SPECSAvERS NEw ZEALAND .......................... 97

RAINEY COLLINS ............................................ 114

SPEEDY SIGNS ................................................. 92

RAPID LAwN ..................................................... 96

SPIDERMAN ...................................................... 95

RAY whITE REAL ESTATE ................................. 96

SPOuTING ON ThE SPOT . ............................... 91

RE/MAX NEw ZEALAND . .................................. 96

SPYGLASS GROuP ......................................... 114

REACh MEDIA NEw ZEALAND ....................... 112

STAPLES RODwAY ChRISTChuRCh ............. 112

READY STEADY GO KIDS ................................. 96

STEwART GERMANN LAw OFFICE ................ 114

REALSuRE ThE hOuSE INSPECTORS ............. 96

STIRLING SPORTS ............................................ 97

REALTY RETuRNS, ThE PROPERTY IMPROvERS ...................................................... 91

STORAGE BOX .................................................. 97

REDBACK CONFERENCING ........................... 112 REDwORX ................................................... 89, 90 REFRESh RENOvATIONS . ................................ 91 RENT-A-DENT . .................................................. 96 RENTED.ORG.NZ .............................................. 97 RESIN wELD ............................................... 89, 90 RESuME ONE . .................................................. 92 RETAIL EXPRESS . ........................................... 112 REZLAB GROuP hOLDINGS ............................. 91 RIGhT wAY . .................................................... 112

STREAMSMART .............................................. 113 STREETwISE COFFEE . ..................................... 94 STRETCh-N-GROw .......................................... 92 SuBwAY ............................................................ 95 SuCKIE MOTO FRANChISING .................... 89, 90 SuMOSALAD ..................................................... 95 SuNBRIGhT LAMP DISTRIBuTORS .................. 91 SuPER LIQuOR hOLDINGS .............................. 94 SuPER ShuTTLE . ............................................. 92 SuPERBuILD ..................................................... 91 SwIFTPOS ....................................................... 112

ThE PITA PIT . .................................................... 95 ThE RADIO NETwORK .................................... 114 ThE SwEETEST LITTLE ChOCOLATE ShOP .... 97 ThE TOuCh uP GuYS ................................ 89, 90 ThE TRuSTY DELIvERY CO .............................. 93 ThE whEEL MAGICIAN ............................... 89, 90 ThEOBROMA CAFES, LOuNGES AND BARS ......................................................... 94 ThERMAwOOD ................................................. 95 ThEXTON ARMSTRONG ........................... 92, 113 TINT PRO . ......................................................... 91 TONI&GuY ................................................... 89, 90 TOP SNAP ......................................................... 96 TOYhIRE . .......................................................... 92 TOYwORLD ....................................................... 97 TRIPLE O PROPERTY MAINTENANCE .............. 96 uNITED vIDEO ................................................... 97 uPPER huTT CITY COuNCIL .......................... 113 uRBAN TuRBAN NEw ZEALAND . .................... 95 uRLICh MCNAB KILPATRICK .......................... 114 uvTEC ............................................................... 91 v.I.P. hOME SERvICES ...................................... 95 vALENTINES RESTAuRANTS ............................ 94 vEND hQ ......................................................... 113 vENLuREE . ....................................................... 91 vERSATILE hOMES AND BuILDINGS ............... 91 vIDEO EZY ......................................................... 97 vITAL CARE ....................................................... 97 w GARTShORE ............................................... 113

SwIMART POOL & SPA SERvICES ................... 96

ROBERT hARRIS CAFÉ ..................................... 94

wAIPuNA hOTEL & CONFERENCE CENTRE . ......................................................... 113

SwITCh BuSINESS ......................................... 112

RODNEY wAYNE ......................................... 89, 90

wALKER & CO . ............................................... 114

TACA NZ ............................................................ 91

ROOM2RENT . ................................................... 97

wARMuP NEw ZEALAND ................................. 91

TACKLEBOX ...................................................... 97

RuGBYTOTS NZ . .............................................. 96

wAXNLASER ............................................... 89, 90

TAKE NOTE . ...................................................... 97

SADDLERY wAREhOuSE ................................. 97

TASMAN INSuLATION ....................................... 91

SAFE T SuPPLIES ............................................. 97

TEETh whITENING ASSOCIATES ............... 89, 90

SANDFIELD INFORMATION SYSTEMS ............ 112

TELCOINABOX .................................................. 92

SARAh PILChER ThE FRANChISE LAwYER .......................................................... 114

ThE 2 N’5 ShOP ............................................... 97

RIPPED ORANGE ............................................ 113

SEAL A FRIDGE ................................................. 95 SELECT CLEANING ........................................... 93 SELECTOR ...................................................... 113 ShAKY ISLES COFFEE CO ................................ 94 ShED BOSS ...................................................... 91 ShINGLE INN CAFÉ ........................................... 94 ShOE CLINIC . ................................................... 97 SIERRA COFFEE ................................................ 94 SIGNATuRE hOMES . ........................................ 91

ThE ALTERNATIvE BOARD . .............................. 92 ThE AThLETES FOOT ....................................... 97 ThE BARN COMPANY ....................................... 91 ThE BuSINESS ENGINE .................................. 112 ThE ChEESECAKE ShOP ................................. 94 ThE COFFEE CLuB ........................................... 94 ThE COFFEE GuY ............................................. 94 ThE COFFEE ShOT ........................................... 94 ThE DRuG DETECTION AGENCY (TDDA) ......... 96

wESTPAC ........................................................ 112 wET SEAL ......................................................... 91 whATS uP hOuSE INSPECTIONS . .................. 96 whK ................................................................ 112 whOLLY BAGELS & PIZZA ................................ 95 wINDOw CLEANING PLuS ............................... 95 wINDOw DRESSINGS . ..................................... 91 wINDOw TREATMENTS .................................... 95 wOOLGRO ........................................................ 96 XPRESSO DELIGhT ........................................... 94 YARD ART & MOuLDS INTERNATIONAL ........... 96 YÖGG ................................................................ 94 YOuNG READ wOuDBERG ............................ 112 Z ENERGY ......................................................... 97

SILvER ChEF ................................................... 112

ThE FIShMONGER SEAFOOD DELICATESSEN ................................................. 94

SIMPLICITY vENDING . ...................................... 97

ThE FRANChISE COACh ................................ 113

ZEBRA ACCOuNTING ..................................... 112

SIMPLIFOOD . .................................................... 97

ThE INTERFACE FINANCIAL GROuP .......... 89, 90

ZEXX NZ ............................................................ 95

SIMPLY SQuEEZED ........................................... 94

ThE MEDIATOR ............................................... 112

ZONES LANDSCAPING SPECIALISTS . ............. 96

SIMPSON GRIERSON . .................................... 114

ThE NATIONAL BANK OF NEw ZEALAND ...... 112

SITEFINDERS . ................................................... 96

ThE NZ hOuSE INSPECTION COMPANY ......... 96

130 | 2 0 2 0 FRA NCHISE DIR ECTO RY

ZEALD wEBSITE DESIGN . .............................. 113

n o te s

2 0 2 0 F R A NCHISE DIRECTORY | 131

n o te s

132 | 2 0 2 0 FR A NCHISE DIR ECTO RY

Don’t miss an issue

Get the App C OV ER STO RY: B e d s h e d

AN INCLUSIVE APPROACH TO FRANCHISING

Q&A WITH BEDSHED’S GAVIN CULMSEE

negotiations which means better decision making and no hidden costs.”

“For us at Bedshed, we feel our franchisees are very much aligned with the businesses strategy and are very much a part of the strategy because of our inclusive approach.”

What other advantages are there to the Bedshed franchise business model?

Bedshed is one of Australia’s largest specialist mattress, bedding and bedroom furniture franchises with a network of 37 stores across the country.

The very first Bedshed store was opened in Western Australia in 1980, and the network now has stores across Queensland, ACT and Victoria and is currently expanding further into NSW. The Bedshed business is built on innovation, from product selection of wellknown and exclusive brands to a unique inventory model which reduces costs for franchisees and tailored design and fit-out specific to each store.

Business Franchise magazine spoke with Gavin Culmsee, General Manager at Bedshed about becoming a successful franchisee, the Bedshed strategy and how their franchise model differs from other franchisors.

Talk to us about the Bedshed franchise model’s point of difference.

“Our inclusive approach to franchising means that franchisees are involved at a strategic level of the business,” explains Culmsee. “We invite our franchisees in the network to travel overseas and get involved in the buying process, selecting and fine-tuning product choices and keeping an eye on pricing.”

“We might have 20 people on a trip going to visit factories, which means they are working on the design of the product they are selling and agree on that design and the costings for the product.”

“The buying trips allow the team to get inspiration from around trade shows on what to source and sell and provides real transparency in terms of product

12 Business Franchise Australia and New Zealand

“A couple of years ago, we embarked on a full refurbishment of our network of stores, and we call this our evolution fit-out.”

“In our opinion, they’re the best-looking stores in the country. We see this as a positive and new approach to bedding retailing, keeping us at the forefront of the industry.”

“The evolution store design is based on consumer buying behaviours and aims to promote the feeling of trust and comfort within the customer promoting higher sales.

The store design highlights the product instore and showcases it as it would look in a customer’s home, creating a positive space which allows customers to see all the products on offer.”

“Our other major competitive advantage is that we import directly, cutting shipping costs,” says Culmsee, “we order direct from the manufacturer and import directly to the franchise partner; giving us control over stock availability and cutting out any middle man expenses.”

How does the Bedshed franchise model support its franchisees?

“While we endeavour to offer valuable guidance as a franchisor, we seek a great deal of input and feedback from our franchisees.

Our franchisees can contribute to valuable

“A franchisee’s ability to interact with customers will determine the trust and loyalty that is built. A franchise store is only as good as the people who work in it, so it’s integral that staff feel happy and motivated.” marketing and product purchasing decisions through our traditional Franchise Advisory Council and the Merchandise Advisory Council, which is made up of elected representatives from our stores.”

cent of the franchising sector. Our mix of industry knowledge and specialised advice and training, mean greater success for our franchisees.”

“Both of our Councils meet regularly and the meetings are an opportunity for franchisees to get involved and share their opinions and feedback. Members of our Merchandise Advisory Council are invited to attend our twice-yearly overseas buying trips, to observe trends, select product ranges and provide input.”

What does it take to be a successful franchisee?

“We feel that if you are involved from the start, and have helped to make decisions, then you are not only invested but are responsible and accountable for those decisions, and this aligns the whole team behind what we are trying to achieve as a business.”

Why should someone consider making a move to a franchise?

“One of the benefits of franchising is enjoying the financial and lifestyle benefits of owning a business with the support of an established brand,” explains Culmsee.

“Bedshed is committed to partnering with franchisees to help them achieve business success while offering flexible hours and a fulfilling lifestyle.”

“If you’re prepared to put in the work in the initial stages, you can expect to reap the rewards later.”

“Independent research shows our franchisees are more financially satisfied than 84 per

VOL 14 ISSUE 02 JAN/FEB 2020

“Many of the skills required to run a successful business can be learned on the job and franchisees don’t need to have specific retail experience. We find franchisees with the right attitude, who are driven to succeed, are the ones who produce the best results,” explains Culmsee.

BEDSHED

“A franchisee’s ability to interact with customers will determine the trust and loyalty that is built. Equally important is how a franchisee interacts with their staff. A franchise store is only as good as the people who work in it, so it’s integral that staff feel happy and motivated,” he adds.

AN INCLUSIVE APPROACH TO FRANCHISING

Taking the next step If you’re the sort of person who’s excited by a challenge and is driven to succeed, franchising could be a smart career move. It offers the right balance between exciting and challenging opportunities, and a steady, safe and secure investment.

6 MYTHS

ABOUT HAVING AN ABN

Have a question? Just want to have an initial conversation? Contact Bedshed’s National Business Development Manager, Greg Prussia on 0447 891 158 or visit bedshedfranchise.com.au

SHOULD YOU SWEAR IN YOUR MARKETING?

Business Franchise Australia and New Zealand 13

SPECIAL FEATURE

RETAIL FRANCHISING $4.95 (AUD), $7.95 (NZ) inc. GST.

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For the love of business At SNAP, we understand that teamwork is the backbone of any business. As part of our network, youâ&#x20AC;&#x2122;ll be supported by a team with the expertise and passion to see your business thrive to reach its full potential.

Nothing beats the satisfaction of owning your own business and becoming your own boss, with the security and freedom to dictate your working day and lifestyle.

Some reasons why SNAP is the right choice for you: Become part of a Multi Award Winning Australian Franchise network Join a growing market space in digital print Open doors with a powerful and recognised brand Have sales leads generated for your business Be supported in your local area marketing programs

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