2019 Australia and New Zealand Business Franchise Directory by CGB Publishing

FRANCHISE DIRECTORY 2019 inside: over 2000 businesses listed

I N -H O ME, S O C I A L & L I FES TY L E S UPPO RT

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When Australia dreams, we all win! Why join us at the Lott? The Lott* offers Australia’s official lottery games which Australians trust and love! Each year Australia’s Official Lotteries make dreams come true. With the help of our retailers, Australia’s Official government-regulated Lotteries play an important role in helping to support Australian communities with over $1.1 billion^ available for hospitals, schools and sporting groups. ^ State Lottery Taxes FY18 Australia-Wide (ex.WA). We are Australia’s largest franchise network with almost 4,000 franchisees, operating across all of Australia, except for WA.

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From the

Editor T

hank you for picking up the 2019 Australia & New Zealand Business Franchise Directory.

Inside you will find informative articles written by renowned specialists within the franchising sector, including the Franchise Council of Australia (FCA), a national not-for-profit industry body that represents the franchise sector; the National Retail Association (NRA), a not-for-profit organisation that represents the interests of retailers across Australia; the Australian Taxation Office (ATO) and many more. If youâ&#x20AC;&#x2122;ve bought, borrowed or downloaded this Directory, chances are, youâ&#x20AC;&#x2122;re thinking about embarking on a major investment decision and lifestyle change by becoming the owner of a franchised business.

- from the required mindset and motivation required of a new franchisee through to funding your franchise, nurturing it to maturity, and everything in between. In addition to the collection of educational chapters, towards the back of the Directory are featured an array of franchise systems and service providers by category, as well as other publications and helpful resources available. So, whether you are just considering buying or have recently established a franchise, the team behind the 2019 Australia and New Zealand Business Franchise Directory wish you the best of luck on your franchising journey! Meaghan Galindo

Other contributing writers are franchisors, Australian and New Zealand franchising lawyers, financial advisers, strategists, business advisers and franchise consultants. All are experts within the franchising industry and this Business Franchise Directory is designed to guide you on your franchising journey

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The information and contents in this publication are believed by the publisher to be true, correct and accurate but no independent investigation has been undertaken. Accordingly the publisher does not represent or warrant that the information and contents are true, correct or accurate and recommends that each reader seek appropriate professional advice, guidance and direction before acting or relying on all information contained herein. Opinions expressed in the articles contained in this publication are not necessarily those of the publisher. The publication is sold subject to the terms and conditions that it shall not be copied in whole or part, resold, hired out, without the express permission of the publisher.

business listings See page 65 for categories 2 0 1 9 F R ANCHIS E DIRECTORY | 3

conte nt s

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TOP 10 TIPS FOR FRANCHISEES ENTERING INTO A FRANCHISE Raynia Theodore | Principal | MST Lawyers Raynia is a Principal in the Corporate Advisory and Franchising Team at Melbourne based law firm MST Lawyers. Raynia has been practising in franchising law since 1998 and acts for a number of well-known national and international retail chains and franchise brands in a variety of industries and dedicates her practice to advising franchisors and franchisees in all aspects of franchising, Raynia is a regular contributor of articles for a variety of franchise publications on topical issues in Franchising.

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Knowing your business before you go into business Justine Williams | Assistant Commissioner of Small Business | Australian Taxation Office Justine Williams is an Assistant Commissioner of Small Business at the ATO. Her role involves working across the ATO to make it easier for small businesses to meet their tax and super obligations. She is focussed on ensuring that the tax and super systems support an environment where sustainable and viable small businesses can thrive.

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What Alternative Lenders Bring To The Franchise Sector James Scurr | Founder & Managing Director | Cashflow It Seeing a gap in the market, James founded Cashflow It in February 2014 after garnering financial services experience with a publically listed company where he developed a successful division within the group. It is James’ experience as a franchisee, however, that ensures Cashflow It meets its customers needs better than any other equipment finance company in Australia, spending almost a decade as a successful multi-unit franchisee for companies. James has extensive franchising and small business experience, and has an acute understanding of Cashflow It customers’ requirements. James holds a Bachelor of Business, majoring in Management and Accounting from Queensland University of Technology. He is an internationally recognised Certified Franchise Executive (CFE) and a Frandata Registered Franchise Lending Specialist.

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Maintaining data security: tips for franchisors and franchisees Michael Shatter | Director, Risk Assurance Services | RSM Australia Michael is a Director of the Risk Assurance Services division in Melbourne with over 24 years’ experience in the accounting and risk management industry, specialising in Security & Privacy Services and Probity Assurance and Advisory Services. Both of these services reflect Michael’s focus on the security and integrity of information and related processes. He has worked on an extensive range of strategic and tactical risk management projects including the delivery of comprehensive Cyber Security Assessments, Internal and External Penetration Tests, Social Engineering Security Reviews and comprehensive reviews of information technology and communication controls of medium to large organisations.

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How to Franchise your Business Simply Brian Keen | Managing Director | Franchise Simply Brian Keen, Australia’s most loved franchise advisor was a franchisee himself, having seven stores in just five years, then launching six of his own franchise groups whilst working with industry leaders. In his book How to franchise my business simply, Brian’s drawn on his first-hand knowledge and experience to outline the processes he uses to successfully franchise businesses today and how his no-hype franchising process saves tens of thousands of dollars in the process. His hands-on business experience as a multi-unit franchisee, franchisor and consultant helping many of the big names create their own franchise systems and growth over the years has been fed into Franchise Simply, helping today’s SMEs grow their business by franchising.

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What’s hot and what’s not in Franchising 2019! Robert Toth | Partner| Marsh Maher Richmond Bennison Lawyers Robert Toth is a Partner of Marsh Maher Richmond Bennison Lawyers, with over 30 years’ experience in Franchise, Licensing and Distribution - law acting for both international and local franchisors and franchisees. Robert is an Accredited Business Law Specialist, member of the Franchise Council of Australia (FCA) and the International Franchise Lawyers Association (IFLA) and regularly writes for franchise and corporate journals on line.

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The need for passion FC Business Solutions FC Business Solutions is an integrated consultancy focused exclusively on the franchise community. Our team of professionals has been providing specialised and expert services to franchises for many years. The FC Business Solutions team are actively involved members of the Franchise Council of Australia regularly attending events, participating in committees and assisting in raising the profile of franchising in Australia. FC Business Solutions is a business which has proudly been certified in accordance with the internationally recognised ISO 9001: 2008 management system which focuses our business on delivering a consistent level of quality to our clients defined by regularly reviewed processes and procedures.

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FRANCHISING IN NEW ZEALAND Stewart Germann | Franchising Lawyer - Auckland, New Zealand Stewart Germann who is acknowledged as New Zealand’s leading franchising lawyer with over 35 years experience in this area, is a recognised national and international guest speaker at franchise conferences in New Zealand, Australia and USA. Stewart Germann Law Office (SGL) is New Zealand’s longest established specialist franchising law firm and Stewart is included in the International Who’s Who of Franchise Lawyers for 2017. SGL’s clients include many of New Zealand’s best known national and international franchise brands and Stewart has extensive franchising contacts worldwide and locally. Stewart Germann is actively involved in international franchising, has published articles in the International Journal of Franchising Law and has attended and participated in many FCA conferences. 2 0 1 9 F R ANCHIS E DIRECTORY | 5

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Australian Franchising in 2019 Mary Aldred | CEO | Franchise Council of Australia The Franchise Council of Australia Limited (FCA) is the peak body for the $146 billion franchise sector in Australia, representing franchisors, franchisees, service providers and advisors to the sector. The FCA assists all stakeholders in Australian franchising in a variety of ways to ensure the sector is a vibrant place to do business. The FCA is a nationally incorporated not-for-profit association. Membership is voluntary and is open to any individual or organisation involved in the franchising sector, including franchisees, franchisors, lawyers, accountants, banks, consultants, academics, publishers and many more.

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Are you ready to become a franchisee? DC Strategy Building the foundations of successful businesses for over 35 years, DC Strategy is Australasiaâ&#x20AC;&#x2122;s expert end-to-end franchising business, specialising in consulting and franchise development, extensive legal services and provides a wide range of franchise sales and marketing capabilities. Working with retail, food, industrial, financial, community, IT, professional, trade and service organisations, DC Strategyâ&#x20AC;&#x2122;s multidisciplinary approach ensures that the appropriate talent and experience are applied at every stage and that clientsâ&#x20AC;&#x2122; business needs are served professionally and cost effectively under one roof. DC Strategy have advised over 200 networks and established over 2000 franchised locations in Australia alone, creating well over $2 billion worth of enterprise value for clients.

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Advice from the NRa: The Importance of due diligence and seeking legal advice Lindsay Carroll | Deputy CEO, Legal Practice Director | NRA Legal Lindsay Carroll is the Legal Practice Director at the National Retail Association and is a leading workplace relations specialist. She regularly advises members on issues including termination of employment, redundancy and workforce restructure, managing threats of industrial action, disputes and disciplinary matters. She has experience assisting members in complex enterprise level negotiations and in the design and implementation of industrial strategies.

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con ten ts

65 franchise listings

101

FRANCHISE DIRECTORY 2019 INSIDE: OVER 2000 BUSINESSES LISTED

IN-HOME, SOCIAL & LIFESTYLE SUPPORT

professional services listings $9.95 AUD, $11.95 NZD (INC. GST)

publisher: Colin Bradbury. colin@cgbpublishing.com

116 global franchise associations

EDITOR: Meaghan Galindo. editor@cgbpublishing.com.au SALES DIRECTOR: Vikki Bradbury. vikki@cgbpublishing.com

118 publications & helpful organisations

SALES & marketing manager: Kathleen Lennox. kathleen@cgbpublishing.com.au PRODUCTION: production@cgbpublishing.com.au ACCOUNTS: accounts@cgbpublishing.com.au DESIGN: Jejak Graphics 0422 267 639 jejak@bigpond.com

119 index

131 NOTES

TO SUBSCRIBE: www.businessfranchiseaustralia.com.au or www.isubscribe.com.au CGB PUBLISHING PO BOX 968 MT ELIZA, VICTORIA 3930 TEL: (03) 9787 8077 FAX: (03) 9787 8499 Email: cgb@cgbpublishing.com.au www.businessfranchiseaustralia.com.au www.businessfranchisenz.co.nz

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Your success is our success. You are just the person we are looking for. We are the global leaders in the booming laser, skin and cosmetic injectables industry, since 2008. And we want people like you. Spirited. Driven. Unstoppable. With our unique 50/50 franchise partnership, we’re with you, working together and supporting each other on the pathway to success. So if you want to run your own successful franchise, be your own boss and take control of your future then let us help you turn your dream into a plan.

Why partner with us. • Guaranteed $100k Salary per annum • Award-winning Growth • Turn-Key set up with state of the art equipment and design • Booming Aesthetics Industry • Market Leading Brand • On-going training on all products and services • Marketing initiatives at the national and local clinic level • Human Resource support • Recruitment and training of cosmetic injectors • Ongoing IT support and a full suite of cloud-based business tools Let’s do this in Australia and New Zealand Visit laserclinics.com.au/franchising or www.laserclinicsfranchising.com/nz for more information. Call Liz Seeto +61 402 171 399 or Fiona Harcourt +61 400 303 272.

We’re with you.

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TOP 10 TIPS FOR FRANCHISEES ENTERING INTO A FR ANCHISE Ray nia T he odore | Pr incipa l | MST L aw ye r s

ranchising continues to be a successful sector of the economy. One of the main attractions of franchising for new entrants to the small business community is that there is usually less risk associated with buying a franchise in an established and proven franchise system that has achieved substantial brand recognition, as opposed to establishing a totally new business. However, as with setting up any new business, many issues must be considered prior to making the decision and signing any agreements to buy a franchised business.

The following are 10 tips that a prospective franchisee should consider before buying a franchised business.

1. C hoos e th e corr ect B u sin ess Str u ct u r e

There are a number of different business structures which a franchisee can adopt. A decision as to the business structure to be adopted by the franchisee needs to be made early on. Some of the reasons for adopting the correct structure right from the outset include, minimising 2 0 1 9 F R ANCHIS E DIRECTORY | 9

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personal risk, protecting personal assets and making the purchase and the subsequent sale of the franchised business more tax effective. A prospective franchisee should bear in mind that each type of structure attracts different set up costs, compliance costs, tax rates and personal risk.

• the expansion plans of the franchisor

The franchisor may also impose restrictions on the structure that can be adopted. Therefore and before any decision is made as to the most viable structure prospective franchisees should discuss their proposed structure with the franchisor and also seek both legal and accounting/tax advice.

• the total amount the franchisee will need to invest in setting up the franchised business

• the relationship between the franchisor and its franchisees this can easily be ascertained by talking to other franchisees • any current or threatened legal proceedings against the franchisor

• if the prospective franchisee is considering purchasing an existing franchised business, then historical trading information and financial reports of the franchised business should be sought from the vendor.

2. C ond u ct a D u e D ili g enc e I n v esti g ation

All prospective franchisees should do their homework before investing in a franchised business. Such research should include obtaining information about: • the particular franchise system in question and the franchisor’s reputation in the market place – basic google search can provide useful information about the franchisor

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A lot of this information will be available in the franchisor’s disclosure document.

3. E x amin e th e Location

If the franchised business operates from a fixed location, there needs to be additional due diligence performed in respect of the location. Careful consideration needs to be given to the particular area where the franchised business will be based, the demand for the goods and/or

services offered by the franchised business within that area and any direct and indirect competition to the franchised business in that area both immediate and in the future. Where the franchisor has selected the location, the prospective franchisee should request from the franchisor copies of its site selection policy and details of any demographic or site analysis performed in respect of the particular location. Even if the franchisor has entered into the lease of the location with the landlord, a prospective franchisee should seek legal advice in relation to the lease as the franchisee will no doubt be bound to comply with the lease under the terms of the franchise agreement or a separate licence agreement with the franchisor.

4. Tak e N ot es in Pr eliminary M ee tin g s w ith Franchisor

A prospective franchisee should take comprehensive notes in each meeting or discussion with the franchisor or its representatives both prior to and post entering into a franchise agreement. Any

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representations or promises made by the franchisor before the prospective franchisee enters into the franchise agreement should be reflected in the franchise agreement.

prospective franchisee the following:

This may become crucial in the event of a dispute with the franchisor in the future. If a promise, representation or concession has not been recorded in writing it will be difficult to later prove.

• the franchise agreement in the form it is to be signed by the franchisee.

• a disclosure document in the form prescribed by the Code; • a copy of the Code; and

5. S pe ak to Oth er Franchis ees

• where the franchised business operates from a fixed location which is leased by the franchisor, the franchisee may be asked to sign either a licence agreement or a sublease (pursuant to which the franchisee is granted a right to occupy the location;

• how the actual set up costs compared to any estimates provided by the franchisor • whether any estimates or projections provided in any financial information or profit and loss statements provided by the franchisor proved to be accurate

• where the franchised business operates from a fixed location which is to be leased by the franchisee, the franchisee will need to sign a lease in respect of the location;

• the level of support offered by the franchisor especially to franchisees that are located outside the state from which the franchisor’s head office operates

• where a prospective franchisee is buying an existing franchised business from another franchisee, there will be a contract of sale of business.

• what is the relationship between franchisees within the franchise system and • where a franchisee has left the system, the reasons for the franchisee leaving the system.

Pursuant to the Franchising Code of Conduct (“the Code”), the franchisor must, as soon as practicable after a prospective franchisee formally applies for or expresses an interest in acquiring a franchise, provide a copy of the information statement required by the Code. At least 14 days before a franchise agreement is signed or before accepting non-refundable money, the franchisor must provide to every

All the abovementioned documents must also be carefully read and understood by the prospective franchisee and legal and accounting advice should be sought from professionals expert in franchising.

7. R e v i e w th e Franchis e Ag r eem ent

The franchise agreement is the most important document in the suite of documents as it will govern the legal relationship between the franchisor and the prospective franchisee for the duration of the term of the franchise.

A prospective franchisee should read the franchise agreement in order to become familiar with and understand its terms. Legal advice should be sought especially in respect of areas that the prospective franchisee does not understand.

There is no substitute for a

6. R e v i e w th e D isclosu r e D oc u m ent

Amongst the suite of documents a prospective franchisee may be asked to sign there could be the following additional documents: • a confidentiality agreement. This is usually required to be signed before the franchisee can receive any information about the franchise system and/or any of the franchise documents;

Other franchisees can be an invaluable source of information about the franchisor, its business and its system. Prospective franchisees should endeavour to make contact with as many former and current franchisees as possible. Their details should be in the franchisor’s disclosure document. The inquiries that should be made should include inquiries in relation to:

• whether the franchisor is accessible, organised, responsive to queries as well as suggestions

prospective franchisee reading the franchise agreement. A franchise agreement is usually a long term agreement that does not allow much scope for a prospective franchisee to later withdraw from the franchise agreement.

The clauses within the franchise agreement that should be given careful consideration include: • franchisee obligations • franchisor obligations • the territory (if any) granted under the franchise agreement, specifically whether it is exclusive or non-exclusive • the duration of the franchise agreement, including the initial term and any renewal term. The conditions of renewal are also important - these conditions may include a requirement to make a further payment, upgrade the franchise location and sign a new franchise agreement on the franchisor’s then current terms, which may be different to the terms of the original franchise agreement signed by the prospective franchisee • the fees payable • any minimum performance criteria • any restrictions on the acquisition of goods and services sold or used in the franchise from third parties • the circumstances in which each party can terminate the franchise agreement • restraints post expiry or termination of the franchise agreement and • the ability to resell the franchised business and the conditions associated with such sale, including the granting of a “first option to buy” to the franchisor, an obligation to upgrade the franchise location and the payment of a transfer fee upon any sale. The purchaser franchisee may also be asked to enter into a new franchise agreement on the franchisor’s then current terms, which again differ from the terms of the original franchise agreement that was signed. If the financial terms have changed (e.g. royalties and other payments have increased) this may serve to reduce the value 2 0 1 9 F R ANCHIS E DIRECTORY | 11

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of the franchised business being sold. In most cases, the terms within the franchise agreement will not benegotiable. Prospective franchisees should take some comfort from this as it ensures the same treatment of all franchisees within a franchise system.

8. C oolin g O ff R i g ht One important matter that is often overlooked is that once a franchise agreement has been signed or money has been paid pursuant to a franchise agreement, a prospective franchisee has a “7-day cooling-off period”. This means that the prospective franchisee has 7 days within which to change his/her mind about the purchase of the franchise and withdraw from the franchise agreement. However, this cooling off right does not apply to a renewal, extension or transfer of a franchise agreement. If the prospective franchisee exercises its cooling off right then pursuant to the Code the franchisor must refund all money paid under the franchise agreement, less a reasonable amount for costs incurred by the franchisor. 12 | 2 0 1 9 FR A NCHISE DIR E C T O RY

A prospective franchisee should before signing a franchise agreement ascertain the amount that will be retained. This should also be set out in the Disclosure Document.

10. C onsid er th e C osts

• the franchisor’s legal and/or administrative costs associated with the drafting of the franchise documents

9. C onsid er Employ m ent I ss u es A prospective franchisee should give careful consideration to all potential employment issues which may arise when entering into a franchise arrangement. This includes, but is not limited to, statutory entitlements, terms and conditions of employment, applicable industrial instruments, termination of employment, equal opportunity and occupational health and safety obligations. These issues should be discussed in detail with a legal advisor prior to signing any franchise agreement. It is critical that a prospective franchisee is aware of the employment issues that will affect it (whether the franchisee is employing new employees or former employees of a vendor). There is a myriad of pieces of legislation, each imposing different obligations on the parties.

Amongst the types of costs a prospective franchisee can expect to pay are the following:

• if there is a lease of the location, and subject to retail legislation providing otherwise, the Landlord’s legal costs associated with the lease documents • the franchisee’s own legal and accounting costs associated with obtaining advice in respect of the franchise and lease documents. Raynia Theodore Principal MST Lawyers

03 8540 0242 www.mst.com.au

UNIQUE

AUSTRALIAN FRANCHISE OPPORTUNITY WITH

Freshly squeezed Orange Juice vending machines are rapidly growing in the global market and we are now currently looking for franchisee partners to replicate this successful venture in Australia. By offering Australian consumers a 100% natural, deliciously healthy alternative drink option to what is currently available - with no added preservatives and made from Australian grown and sourced fruit - itâ&#x20AC;&#x2122;s a win-win business concept that is good for investors and the consumers alike.

The Opportunity We provide an easy way to get you started on your very own business with the necessary support to allow you to focus on core operations. Our offer starts at a minimum commitment of 10 machines and our fee structure has been designed to align our success to YOUR success. In particular partnering with us means we will provide: t Delivery of the machines to your warehouse t Support for the installation of the machines t Major maintenance and express repairs to minimise downtime t Supply of spare parts t Software upgrades t 24/7 customer service call centre t Training for your technicians t A roadmap guide to get you up and running t Marketing support at the national level t Business guidance

For further information, or to request a full investment memorandum please contact us via email in the first instance at: robert@freshjuicevending.com.au 2 0 1 9 F R ANCHIS E DIRECTORY | 13

Design and Innovation Leaders

Integrated Marketing

Patented Products

Build Yourself a Business With the market leaders by your side, establishing and managing your own Window Coverings business is a highly rewarding experience. Having partnered with small business in Australia for over 60 years, we understand the support behind the products are just as vital for business success. The Luxaflex Window Fashions alliance programs provide comprehensive marketing, training, development, networking, incentives, events and showroom fitouts to support our innovative high yield product range. With opportunities available in numerous prime positions, the time to join our highly successful network of Luxaflex Window Fashions showrooms is now. Contact Damon Gardner on 02 9638 8000 or damon.gardner@hunterdouglas.com.au to discover the possibilities of the Luxaflex Window Fashions alliance programs.

Business Training & Support

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Knowing your business

before you go into business

Justine W illia ms | As sista nt C ommis sione r of Sma ll Busine s s Austra lia n Ta xation O f f ic e

f you’re thinking about buying a franchise in 2019, I’m sure you’re putting a lot of time and effort into making the right decisions about your potential business. One thing you might not have thought about yet is the tax and superannuation (super) obligations you’ll have as a franchisee. Your journey to a successful franchise starts with having the right knowledge, so in this article I’ll introduce some tax and super basics you need to know to get your business up and running.

C hoosin g th e ri g ht b u sin ess str u ct u r e One of the first decisions you’ll have to make is which business structure is right for you. There are four common business structures in Australia, with different tax obligations, costs and legal implications: • Sole trader: An individual running a business. As a sole trader, you’re the only owner and you control and manage the business. You can employ workers in your business, but you can’t employ yourself. • Partnership: A group of people who carry on a business and distribute income or losses between themselves. The partners in a partnership are not employees, but the partnership can employ other workers. • Company: A separate legal entity run by its directors, owned by its shareholders, and that can employ staff. A company has higher set up 2 0 1 9 F R ANCHIS E DIRECTORY | 15

CHAPT E R 2 and administration costs, and extra reporting requirements. • Trust: An arrangement set up by a formal deed. A trustee is legally responsible for the trust’s operation. The trustee can be an individual or a company. If a trust employs people, the trustee will have employer obligations. Profits from the trust go to beneficiaries. You can change your business structure as your business changes. If you’re unsure which structure to choose, we recommend you talk to your tax, business or legal adviser.

K eep g ood r ecords from th e start Record keeping is crucial for any business and forms part of your tax and super obligations. Good record keeping will also give you a more accurate picture of your business to help you understand how you’re doing and spot potential problems sooner rather than later. Start keeping records as soon as you start setting up your business. Without proper records you may not be able to claim deductions, concessions or credits that you’re entitled to. You need to keep records of: • all income including cash, EFTPOS, credit or debit card, and other payments you receive • expenses such as operating expenses, business travel expenses, and payments you make to employees and contractors, including cash wages • bank statements • business purchases or use of business stock for personal purposes to help you work out the business portion to claim as a deduction and account for the stock used. Keeping your records electronically can help you meet your obligations, as many accounting software packages have built in checks. Your software provider or tax professional can advise you on the best way to set up your software to suit your business. Remember to keep your business and personal finances separate. You generally need to keep your tax records for at least five years.

R eg ist erin g for an A B N An Australian Business Number (ABN) is a unique, 11 digit identifier for your

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business. You need an ABN to be able to work as a business in Australia. A franchisor and each franchisee need to have a separate ABN.

• Fringe Benefits Tax (FBT): If you’re planning to provide fringe benefits to your employees, you may have to register for and pay FBT.

You need to quote an ABN on your tax invoices or other documents relating to sales you make to other businesses and customers. If you don’t quote an ABN when you supply goods or services to another business, they may have to withhold tax from their payment to you at the rate of 47%.

There are other registrations that you might need depending on your business activities, such as wine equalisation tax and luxury car tax.

You can easily apply for an ABN online through the Australian Business Register (ABR) at abr.gov.au. Before you apply, you’ll need to know which business structure you’re using. If you provide all the required information when you apply online and you are entitled, you’ll get your ABN immediately. You can also apply for an ABN through your registered tax professional. Once you have your ABN, it’s important to keep your details up-to-date and inform the ABR of any changes within 28 days. This will ensure that you meet your obligations as an ABN holder and that relevant government agencies can contact you.

Ta x r eg istrations Once you’ve registered for your ABN, there are other registrations you’ll need to consider for your business. • Tax file number (TFN): All businesses need a TFN. If you’re a sole trader, you report your business income and expenses using your individual TFN. If you have another structure (company, partnership or trust) it must get its own TFN. • Goods and Services Tax (GST): You must register for GST if o your business has a GST turnover (gross income minus GST) of $75,000 or more o you provide taxi travel for passengers (including ridesourcing) as part of your business, regardless of your GST turnover – this applies to both owner drivers and if you lease or rent a taxi o you want to claim fuel tax credits for your business. • Pay as you go (PAYG) withholding: If you have employees, you need to register for PAYG withholding to withhold tax from payments you make to them.

R eportin g and pay in g ta x and s u per Once you’re up and running, you’ll need to report your business income and other tax and super obligations. You can do most of your reporting online using myGov (if you’re a sole trader), the Business Portal and accounting software. Here are some of the key reports you should be aware of: • Business Activity Statement (BAS) to report on GST, PAYG withholding tax and other taxes you may be registered for. o When you register for an ABN and GST, we will notify you when it is time to lodge. o Most businesses lodge and pay their BAS quarterly (generally due 28 days after the end of the quarter) or monthly (generally due 21 days after the end of the month). • Income tax return to report your business income and claim deductions (more about these later). o If you’re a sole trader, you include your business income (and any other income) and deductions in your personal income tax return. o If you have any other business structure, you lodge a return for the business as well as your individual return. • Super guarantee payments to provide for your employees’ retirement. o If you have employees who you pay $450 or more before tax in a calendar month, you have to pay super on top of their wages. If your employee is under 18 or is a private or domestic worker, such as a nanny, they must also work for more than 30 hours per week to qualify. o The minimum super amount you must pay (called the super guarantee or SG) is currently 9.5% of their ordinary time earnings. o You must pay and report super electronically in a standard format at least four times a year.

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• Single touch payroll (STP) is a change to the way employers report their employees’ tax and super information to the ATO. o If you have 19 or less employees, for now, you can choose to report through STP. Talk to your software provider to find out what you need to do to update your software and start reporting. o Legislation to extend STP to include employers with 19 or less employees is currently before Parliament. Visit ato.gov.au/STP to stay up-to-date.

I ncom e When you lodge your income tax return, it’s important that you include all the income you receive through the ordinary course of your business, whether payments are made in person or online. If you’re a sole trader you must lodge a tax return even if your income is below the tax free threshold for individuals ($18,200 for the 2018-19 income year). In your first year of business, you should consider putting aside money for your expected tax bill. Once you lodge your first income tax return and report a tax payable amount above a certain threshold, you will automatically enter the PAYG instalment system. You can also choose to voluntarily enter into quarterly instalments before you lodge your first tax return, to keep on top of your obligations.

D ed u ctions You can claim deductions for most costs you incur in running your business that are directly related to earning your assessable income. Generally you can claim operating expenses (such as office stationery and wages) in the year you incur them and capital expenses (such as machinery and equipment) over a longer period of time. If you’re a small business, you can also claim an immediate deduction of business assets that cost less than $20,000 (this applies from 12 May 2015 to 30 June 2019 and reduces to $1,000 on 1 July 2019). There are three golden rules for claiming business expenses: 1. You must have spent the money for your business, not on a private expense – for example you can’t claim child care fees or your family’s clothes. 2. If it is a mix of business and private use, you can only claim the portion that is related to your business. 3. You must have records to prove your expenses (this is why good record keeping is essential!). You may be wondering whether some of the particular expenses associated with being a franchisee are deductible. The initial franchise fee or transfer fee you pay to the franchisor forms part of the cost base for your franchise business as your capital asset, and is not deductible in your annual income tax return. Other continuing expenses you pay to the franchisor such as royalties, interest

payments, levies, or training fees, are deductible in the year that you incur them.

N eed mor e information ? I know there is a lot of information to take in when you’re thinking of buying a franchise. You can visit the ATO website any time for more information about tax and super for new businesses at ato. gov.au/gettingstarted Of course, you can also get in touch with us by phone, live online chat and an after hours call back service. Once you’ve started your business, you can sign up for our Business Assistance Program for new businesses to get tailored, one on one support over 12 months. Remember, registered tax professionals can help you to set up your business and help you throughout the year to meet your tax and super obligations. Find out about the tools and services the ATO has to help you, and how you can get in touch with us at ato.gov.au/ SBsupport Justine Williams Assistant Commissioner of Small Business Australian Taxation Office

13 28 61 ato.gov.au/SBsupport ato.gov.au/gettingstarted

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LOUNGES | PAVILIONS | BARS

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is something for everyone and for every occasion. International Presence The first store was opened in Melbourne in December 2006. The brand now has stores in 3 countries; Australia, New Zealand and the U.K. Theobroma have opportunities currently available throughout these, or new regions. New sites now available in Australia and New Zealand. Enquire now! Experienced Team A professional team backs the franchise 18 | 2 0 1 9 FR A NCHISE DIR E C T O RY

What the Franchise Offers s )NNOVATIVE AND UNIQUE CONCEPT that includes all of lifeâ&#x20AC;&#x2122;s pleasures: Chocolate, Coffee, Food, Alcohol and Retail. s (IGHEST QUALITY CHOCOLATE PRODUCTS s 0ROFESSIONAL TEAM WITH A RANGE OF SKILLS TO assist you. s %ASY TO MANAGE AND FULL TRAINING provided. s 3ITE SELECTION lT OUT EXPERTISE AND property leasing experience.

Franchise Details For further information on franchise opportunities please contact Benjamin Fernandes our franchise and operations manager today +614 31 727 004 or email ben@theobroma.com.au or complete the online Franchise Enquiry Form available at www.theobroma.com.au

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What Alternative Lenders Bring to the Franchise Sector Ja me s Scur r | Founde r & M a naging D ire ctor | Cashf low It

hilst the concept of alternative lending is not new to Australiaâ&#x20AC;&#x2122;s finance landscape, its popularity has seen a significant boost in recent years. While banks still hold considerable market share, the number of alternative finance providers is rising, and business owners are taking note. Equifax data has shown that many businesses, SMEs in particular, are turning away from traditional lending institutions and opting to fund through alternative lenders. This move was reflected by a 69% growth in commercial demand, 98.8% of which were SMEs. While traditional lenders play an important role in the sector and have contributed to its growth, their inability to adapt to the changing needs of the business owners within the franchise industry has resulted in a market gap. Alternative lendersâ&#x20AC;&#x2122; flexible and tailored funding solutions have been able to fill this gap, and continue to fuel growth within the industry.

Ov ercomin g Barri ers To Bankin g Banks are often the first choice for small business owners seeking finance, despite the variety of lenders available in the market. However due to the disruption brought on by the Banking Royal Commission and Franchise Inquiry, many of these traditional lenders are re-considering their investments 2 0 1 9 F R ANCHIS E DIRECTORY | 19

CHAPT E R 3

and shifting their support away from the perceived risk of the franchise industry. This move has left many within the SME community struggling to access finance, with a Banjo Small Business Finance Survey finding that for every 10 SMEs applying for bank funding, only 2 are actually successful. This barrier to access has caused many business owners to look elsewhere for their finance, and as a result they are finding their needs can actually be better met by the offerings of nonbank lenders. Providing a high level of transparency and flexibility, the solutions offered by non-bank finance providers can be better adapted to fit the varied needs of the small business community. Ultimately, the high collateral requirements and complex application criteria required by the big banks paired with the recent tightening of lending standards across the board, has left franchisees simply unable to meet the criteria required for bank finance. Franchisees may be approved 20 | 2 0 1 9 FR A NCHISE DIRE C T O RY

for initial funding if they have access to considerable cash savings or have significant equity in property. However, finance is not a one-off interaction and further funds will likely be required at a later time for expansion or refurbishment, meaning that having reliable access to finance is vital to the growth and sustainability of the franchise.

Valu e To Franchis ees Alternative and specialised lenders work to offer high value solutions and support to franchisees. Providing tailored lending solutions created with the franchisee in mind, allows alternative lenders to focus on the elements that make the biggest impact to small business owners. Studies show that one funding characteristic that is consistently ranked of high importance to SMEs is customer service. Alternative lenders often drive a premium customer service experience in order to differentiate themselves from the banks, and this is reflected by an

outstanding 90% of SMEs surveyed stating they preferred their experience with alternative lenders to that of banks. This statistic suggests that borrowers are having more positive customer service interactions with non-bank lenders. Another driving force behind the shift from the big banks is Australiaâ&#x20AC;&#x2122;s young business owners. These millennial entrepreneurs are opting to explore the alternative options available, and with concepts such as crowdfunding, vendor finance and speciality lending on the rise, there is a wealth of providers to choose from. The heavy presence of these providers on the platforms that young business owners use most is contributing to their success. By making themselves available online via social media and by creating strong web presence, alternative lenders are making it simple for potential clients to reach out, and offer a level of convenience that the banks canâ&#x20AC;&#x2122;t seem to master.

CHAP TER 3 Pric el ess I nd u stry S u pport When considering which finance provider you do business with, it is important to consider the opportunity cost. Despite the perception that alternative lenders are priced higher than more traditional institutions, they are still the first choice for many within the franchise industry. Choosing to gain funding through alternative lenders helps to fuel a cycle of support for the franchise community, through a strong focus and value on relationship based lending. The practice of relationship based lending encourages finance providers to take into consideration more than just the financial side of an application and is a philosophy heavily adopted by alternative lenders. This practice provides lenders with better insight into how they can service their clients’ needs and allows them to make more educated choices about their funding solutions. Gaining this more in depth understanding of the borrower and their business operations supports responsible lending guidelines and ultimately encourages an offering of mutual support with a view towards long-term sustainability. Relationship based lending values the concept of mutual support as it has benefits for all parties involved. Following these values, lenders are able to build a strong partnership with those in the industry and can provide more support, extending outside their role as a finance provider. This eagerness from alternative lenders to part-take in initiatives that aid the growth of the industry helps drive success for franchise networks and contributes to the sustainability of the industry has a whole.

Lon g -T erm F u ndin g S u pport In line with the philosophy of relationship based lending, is the concept of providing long-term funding support to borrowers, with a view past the initial loan. This plays an important role in the franchise industry, where business owners are often required to refurbish their location in line with their lease, meaning they can face significant expenses as often as every 5 years. Refurbishment plays an important role in the performance of a business and can contribute significantly to the revenue of a particular location. Having

an established relationship with a lender eliminates barriers to finance, ensuring that franchisees are able to inject funds into their business when it needs it most. Another important consideration in long-term funding support is providing SMEs with the ability to take advantage of any business growth opportunities that arise. Unfortunately 25% of SMEs questioned in the Banjo Small Business Finance Survey stated they had missed out on an opportunity due to lack of funding. Use of innovative funding models and technologies allow alternative lenders to support SMEs with quick access to finance. This combined with more flexible lending practices allow these lenders to provide access to smaller loan amounts, a common need among SMEs that banks ] seem to ignore. Accreditation is another concept that plays a key role in the offering of longterm funding support. Many lenders, from banks through to alternative lenders offer some form of accreditation for franchises. Such programs allow franchise networks guaranteed access to a certain level of funding based on the success of the network as a whole, making the application process simpler for its individual franchisees. This in turn helps promote growth and expansion within the network, by eliminating a major barrier to growth - lack of finance. An accreditation with a bank often

isn’t the whole solution for funding of a franchise, leaving franchisees struggling to bridge the gap. In addition to this, many of Australia’s major banks are reducing their involvement in the franchise industry and not promoting franchise accreditation at all. Alternative lenders have moved to fill this gap, and often present a wider range of finance options, making them the ideal choice to meet the varied needs of a network’s franchise partners. The role of alternative lenders within the franchise industry is become more and more important. As support from Australia’s traditional banking lenders falls away, SMEs are turning to alternative lenders to help meet their funding needs. Such lenders bring a wealth of value to the industries they service, offering value in the areas that matter most. With a focus on relationship based lending and establishing long-term funding support, alternative lenders working within franchising have helped the industry overcome their barriers to accessing finance, and have played a role in promoting growth and sustainability. James Scurr Founder & Managing Director Cashflow It

1300 659 676 james@cashflowit.com.au www.cashflowit.com.au 2 0 1 9 F R A NCHIS E DIRECTORY | 21

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CHAP TER 4

Maintaining Data Security:

tips for franchisors and franchisees Mic hae l Shat te r | D ire ctor, R isk As sura nc e Se r v ic e s | RSM Austra lia

unning a business in the digital age means that, on top of the required operational and customer delivery focuses, there is another layer of complexity in the form of ensuring security of your business data. As online channels provide more opportunities to build customer loyalty and offer increased choice in how customers interact with the business, there are significant benefits to be gained. However, the security risks inherent in an online approach also increase correspondingly. A business doesnâ&#x20AC;&#x2122;t have to do all or even most of its sales and marketing online to be vulnerable to data breaches. Given the high level of connectivity experienced today by just about every conceivable business, itâ&#x20AC;&#x2122;s not an exaggeration to say that every business is a potential target for cybercriminals. And, just as businesses needed to focus on disaster recovery and business continuity in the past, today itâ&#x20AC;&#x2122;s just as important to focus on data security and incident response processes in case the business experiences an attack that results in a data breach. To fail to do so is to open the business up to significant risk, much of which could be avoidable with the right cybersecurity approach in place. For example, most business

2 0 1 9 F R A NCHIS E DIRECTORY | 23

CHAPT E R 4

will be subject to the recent Notifiable Data Breach Scheme, where there is a requirement to consider the need to report a breach notification to the Privacy Commissioner.

of just one of those businesses. Savvy cybercriminals may be able to use that access to infiltrate the entire franchise network, spreading the attack beyond a single business.

affected franchisee, the franchisor, and other franchisees in the network who may find that their reputation is similarly affected as collateral damage merely by association.

The potential fallout of a cybersecurity attack goes beyond simple business disruption, although that’s definitely a highly likely aspect of being attacked. If the attack is focused on sabotage, such as a ransomware attack, denial of service attack, or other malicious attack to obtain what is otherwise considered as confidential data, then the business will be impacted and may be unable to operate until the attack is contained and recovered from.

In many cases, cybercriminals target franchised businesses to access both valuable personal identifiable information and financial payment details that these businesses keep on file regarding their customers. Cybercriminals attempt to sell this information for money, so an attack aimed at stealing information is relatively common as you would read in the headlines so often these days. A recent example is the data breach associated with the US hotel chain Marriott.

The responsibility for cybersecurity in a franchise arrangement likely falls almost equally on the franchisor and the franchisee. Certainly, franchisees should consider it a part of their due diligence to thoroughly investigate, discuss, and agree on how to manage cybersecurity as part of the franchise agreement. At the same time, franchisors should design their systems and those sold as part of the franchise licensing process to be secure and robust, especially when left in the hands of franchisees who may look at security requirements differently.

It’s important to note that franchisees can be a particularly attractive target for cybercriminals because they represent potential access to a large network of businesses. Depending on the connectivity between franchised business, a franchise system that provides common tools to each business can be affected by a breach

24 | 2 0 1 9 FR A NCHISE DIRE C T O RY

Cyberattacks in which customer information is compromised can present a significant problem for both franchisors and franchisees because one of the most damaging consequences of such an attack relates to how it affects the brand’s reputation and confidence in the brand. This creates an issue for the

This starts at the very beginning of a negotiation. Along with conducting due diligence regarding the franchise’s finances and operations, potential franchisees should ask pointed questions regarding the security measures and agreements in place to

CHAP TER 4 protect the business in case of a breach. If the franchisee is responsible for setting up their own systems, they need to think carefully about how they’ll secure their data and how to maintain a computing environment that they have confidence in to maintain data integrity. This can be a challenge for an entrepreneur whose main interest lies outside the IT environment. Potential franchisees without significant IT and cybersecurity knowledge and experience should, therefore, seek to partner with an appropriately-qualified advisor or security provider to ensure their systems are set up properly from the start. It’s a good idea for both the franchisee and the franchisor to insist on having a cybersecurity component in the franchise agreement. This should set out who is responsible for what when it comes to cybersecurity, along with what recourse either party may have if the other party fails to meet their obligations. For example, if there’s an attack on the head office that affects an individual franchisee, would that franchisee be entitled to reimbursement of the resulting costs? Setting these conditions in the original agreement can help avoid issues down the track.

It makes sense for franchisors to insist that franchisees maintain a high level of security. Likewise, franchisees can gain significant peace of mind by knowing that the franchisor is obligated to assist in the case of a security breach. Sitting alongside this is the consideration of cyber insurance. For franchisors, cyber insurance should be a mandatory requirement that franchisees have in place. However, franchisors may be in the best position to work with insurers and help franchisees with the necessary policies. As a result of the legal responsibilities associated with a data breach, there need to be formal processes in place to deal with a security breach. As part of the Australian government’s notifiable data breaches scheme (NDBS), businesses may be required to report data breaches that compromise personal information. Reports may need to be submitted to the Office of the Australian Information Commissioner (OAIC) and to the affected person or people. There are specific processes around this that must be followed; it’s in a franchisor’s interest to put policies in place for franchisees to follow in case of a breach. This makes it simpler to comply with NDBS requirements and it also helps protect the franchisor’s

reputation and revenue stream by presenting the business as a capable, security-focused organisation. Insisting on collaboration with the franchisee also lets franchisors retain an element of control in case of a breach. Since a breach would affect both parties, it’s valuable to ensure both are involved in mitigating the fallout. Strong collaboration can help contain the attack, recover quickly, and protect against future attacks. This all needs to be codified within the franchise agreement so there are no questions or confusion if an actual breach occurs. Any such rules or processes around how to respond to a data breach should take into account not just the reputational damage from the breach itself, but also the reputational effect of how the breach is managed. For example, organisations that sits on news of a breach and don’t try to notify their customers are often identified at a later date as not having acted appropriately and in the spirit of the NDBS, which could result in reputational damage that is greater than had the organisation been diligent and transparent about the breach to start with. Furthermore, with attacks such as ransomware not likely to slow down anytime soon, it’s important for franchises to decide on a universal response. For some organisations, the path of least resistance is often to pay the ransom, especially since the amount is usually quite affordable, and regain access to the data. However, there are moves within some governments to make ransomware payments illegal as it is not known where the payments are going and paying a ransomware may be considered a contribution to illegal activities such as terrorist organisations. During the due diligence process, franchisees should ask questions about what systems are provided, how they’re protected, and who is responsible for securing them. This is because there is, of course, a cost to securing systems. This ranges from the cost of anti-virus or anti-malware tools to the cost of ongoing security testing and remediation. It’s essential for franchisees to understand these costs upfront, just as they would any other businessrelated costs. Given the severe consequences of a major breach, franchisors should consider shouldering a significant

2 0 1 9 F R ANCHIS E DIRECTORY | 25

CHAPT E R 4

proportion of responsibility for helping franchisees set and maintain a strong security posture. If the franchisor isn’t responsible for providing any specific systems to the franchisee, it may be worth considering providing training for franchisees who may not be au fait with security. This can help protect the value of the franchise license. There is merit in the logic that if the franchisor is controlling the process, then they can protect the brand, goods and/or services being franchised rather than depending on the individual processes and procedures of franchisees in no coordinated manner. Most franchisors provide comprehensive and, often, ongoing training regarding how to run the material aspects of the business. For example, a retail food outlet will provide extensive training on how to prepare the different menu items. However, franchisors rarely provide training in how to maintain the integrity of data in the business systems. This should become a routine part of franchisee onboarding, and backed up with refresher training conducted at least annually. Depending on the details of the franchise agreement, it may be desirable for the franchisor to go onsite to provide assistance with establishing systems

26 | 2 0 1 9 FR A NCHISE DIRE C T O RY

and secure environments. Doing this from the outset can help build a culture of security within the organisation, which is arguably just as important as having the right technology in place. Most franchised businesses have physical security measures in place such as locked doors, passwordprotected cash registers, and staff-only areas. How well these areas remain secure depends, to a large extent, on the security-consciousness of employees. If team members leave doors unlocked, share their passwords with others, and pay no attention to who is actually in the staff-only area, then the business is likely to experience security breaches such as theft. By contrast, if team members take their security responsibilities seriously, then the risk of unauthorised access will diminish accordingly. The same is true of cybersecurity. All staff members need to be aware of their responsibilities and the role they can play in keeping the business secure. This includes casual workers as well as full-time or management staff. Workers aren’t the only potential weak link in the cybersecurity chain. Third-party suppliers can also impact security. Just as there needs to be

diligence in regard to the acquisition and transactions associated with franchises, it’s recommended that the appropriate diligence is also exercised with how the business contracts with suppliers that are critical to the survival of the franchise. It’s important to make sure those agreements reflect requirements for them to provide appropriate level of security to be dependable. Businesses that take a nonchalant approach to security and privacy will be left behind by those that can demonstrate to a learning customer base that security and confidentiality is a critical piece of doing business on the internet these days. Cybersecurity is just a part of doing business in today’s world; it’s no longer a nice-to-have but a must-do for franchises looking to be successful. Michael Shatter Director, Risk Assurance Services RSM Australia

03 9286 8000 www.rsm.global/australia/

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28 | 2 0 1 9 FR A NCHISE DIR E C T O RY

Business Franchise Australia and New Zealand 25

CHAP TER 5

How to Franchise

your Business Simply B r ia n Ke e n | M a naging D ire ctor | Fra nchise Simpl y

t‘s more than just systems: a franchise without a system is like a car without wheels – it’s just not going anywhere. Whether you are just starting up, you currently have 50 franchisees or are somewhere in between, if you are to franchise, you need a clear, simple and well documented system. Just as any well-run business does. But I have found during my 30 years of dealing with every aspect of franchised business for both myself and others, that success involves so much more than just systems and a set of documents. Converting to the franchise model will create change in almost all parts of your business. Here are some examples:

B U I L D I N G T WO B U S I N ES S ST R U T U R ES You are in fact building at least two very different but linked business structures, one for you as franchisor and one for your partners in business, your franchisees. Your franchisees will take responsibility for dealing with your clients or customers and they bring in the money. Your franchisees will be doing much of the technical work your business now concentrates on. You, as franchisor, and leader of the franchise group, need to make sure everything is working and that you provide support so your franchisees can cover their part of the bargain. 2 0 1 9 F R ANCHIS E DIRECTORY | 29

CHAPT E R 5 First, and most important, you really need to understand the market that loves your product. Make absolutely sure you have a product which has a sustainable tribe of raving fans. And then work out how big you want the franchise group to be. Marry the two and make sure your product is presented to your tribe in a way which will satisfy their every desire. And remember, it is the characteristics of this tribe of raving fans which will provide the details for you to work out your franchisee territories, which in turn feed into your fee structures. Great fee structures and profit will ultimately determine whether you have happy franchisees or not. Secondly, looking after the brand, to make sure everything looks the same and works the same, so your franchisees have enough leads to keep them (and you) profitable and happy are central roles. You cannot afford to let your franchisees make changes to the brand as they wish. This doesn’t mean you cannot make adjustments to meet cultural differences in different localities, but those changes in service, product and the way your business looks and feels need to be carefully considered by you within the context of keeping the heart of the brand consistent.

You are going to trade franchisee service for the money they pay and as they will be watching your every move to make sure they get value for money, you had better do your part well.

FR A N C H I SO R S U PP O RT So yes, one of your core roles as franchisor is to look after your franchisees. And this will involve different skills with different franchisees as they grow in your partnership. In the early days, you will be inducting them into the franchise. teaching most of them exactly how you want them to do business. How to make up the burger to meet your customers’ expectations. How to interact with your customers. How to make your business look and feel. you will also be teaching many of them the basics of business. All about accounts, advertising, converting leads to sales. 30 | 2 0 1 9 FR A NCHISE DIR E C T O RY

As time goes on though, your interaction with this group will change. they know the basics and understand all the technical details. But they will be looking for change and maybe help in growing their franchises. Perhaps by adding more outlets so they, like you, will need to learn how to step out of the business and manage it from the outside. As Tim Wise, founder of the Tap Doctor explained to me, as his franchise matured, he needed to change the way his staff interacted with franchisees and so he needed to adjust the skill-set of the staff he employed in his Support Office to match franchisee needs.

T H E M A R K E T S AYS YES Looking after your brand and marketing is also a central task for any franchisor. Marketing in a franchise, as with any business, involves far more than just advertising.

Subway in India, for instance, overcomes local cultural needs by serving from two counters. One a traditional Subway offering and the other with a vegetarian counter to suit religious requirements and cultural tastes. McDonald’s in Australia was the first to introduce the McCafe counter to meet the need we have for expresso coffee on the road. But these changes are made in a carefully considered way. Thirdly, take control of how your franchisees get their customers. In many franchises, responsibility for supplying leads (advertising) to each franchise outlet is also held by the franchisor. Jim Penman of Jim’s Mowing fame for example decided right at the beginning of his journey in franchising that he wanted people out in the field to be mowing lawns and bringing in the money. And that meant they should not be spending time doing office work they were simply not suited to doing well. So, he decided the franchisor office would take every call for a lawn to be cut. The job was costed there and then allocated to the appropriate franchisee to complete.

CHAP TER 5 The balance of how much advertising is undertaken locally will be different with each franchise group.

T WO S I D ES O F T H E S A M E B U S I N ES S So yes, big or small, the secret is to realise you are building two completely different business structures from your current business and you will be doing business completely differently in the future. In order to tease out how you will organise these two sides of the business so they work together, I have found I need to look at every aspect of your business; not just marketing and support, but also how the money works for both sides of the franchise in the long term, who is going to do what exactly, how product is going to be supplied. the list of questions is endless. To simplify the process, I have an uncomplicated four step system, my Franchise Success Path, which covers every aspect. At the outset I have to say, I agree, franchising is not necessarily easy. It is hard work. But I know the process can be made simple. These are some of the things I would be looking for in your business.

EX PA N S I O N W I T H C H O I C E How big do you need your franchise group to be? Do you have a simple business method which will suit the largest number of potential franchisees or does the complexity in your business restrict the market? How skilled do you need your franchisees to be? In the main, I have discovered people who choose to grow their businesses through franchising are entrepreneurs. They are always looking for something new and so most who come to me have businesses with many layers. The trouble is, people who are attracted to buying franchised outlets are very different. They are looking for a clear business idea, one which not only appeals to them but which they can see will work. It is the simplest franchise systems which appeal. I had a client in the wedding industry who provided both the wedding ceremony (usually on a beach) and the wedding celebration afterwards. She found it was difficult, logistically, to organise clearing up after the ceremony and then running to the celebration

venue with sand between her toes in time to greet the bridal party. And when she franchised, she found the combined business was just too complex for one person to manage. So, she split her business into two franchise groups – one to deal with the wedding ceremony and the other to deal with the wedding celebration. What she also then found was that the two franchises attracted very different franchisees, with very different profiles and skillsets.

• How many items do your franchisees need to sell?

Her story is not unusual. The thing is, these simple franchises appeal to a much wider range of people in the franchisee market, so you get more applicants giving you more choice so you are able to select the best franchisees available and making it easier to expand the group.

But once you know the answer you will be able to set the structure of fees. you really need to get this right as you will be stuck with it and not easily able to make changes.

M O N EY M A K ES T H E WO R L D GO ROUND Absolutely key is understanding the money. As franchisor, you bring no money into the group. your franchisees make it and pay you for services you bring to them. This simple fact is often at the bottom of disputes and where franchisees are not happy with your service. The bottom line is you want happy franchisees who love you and it is profit – their profit – which will please your franchisees. So, right at the beginning, as you design your franchised business, you need to work out the money.

• Who are the people with the money and love of your product and what are their characteristics? • Where do they live and what are their habits? • What is the fee structure which will support your group as it begins and as it matures? The list is long…

Training and conferences will need to be accounted for and there may be accounting fees. Think about negotiating the purchase of products with suppliers to give you rebates, but be sure to disclose them to your franchisees so there is no feeling that you are making some extra on the side. What about renewal fees? Goodwill? Fit out? Plant and equipment? There is a lot to think about when setting your fee structure and professional advice is clearly the right avenue to take. Returning to the question of how large you want your group to grow, it’s about sustainability and your critical mass – what’s your tipping point with outlet numbers? Some say any less than 60 outlets and you will not succeed.

• How much does each franchise outlet need to earn to be profitable enough to support you and them?

I do not agree, and neither does the market. The trend in the US and elsewhere is for micro franchise groups to grow, servicing a particular niche or a particular regional area.

• How much does your product need to cost and sell for?

Certainly, I know a number of smaller groups, satisfied with being where they 2 0 1 9 F R A NCHIS E DIRECTORY | 31

CHAPT E R 5

are. A small family owed franchise group of bakers on the Mid-North Coast of NSW and its hinterland only have about eight outlets but this is enough to give the group what it needs. Others work hard at growing the franchise group to meet the needs of a much wider audience. The thing is, you stand to become successful faster if you work all of this out at the beginning. Then be adaptable and move with the market into the future.

B E A DA P TA B L E O R D I E Remember the video store. First the huge expansion of free-to-air television, then online piracy. Now, with programs re-playable on demand, Netflix and the like have taken over. Any franchise group which has been around for years will not look anything like it did when it began. If you want to have a franchised business which goes the distance, you have to adapt. It’s Darwin’s Theory of Natural Selection all over again: Adapt or Die. I am watching Maccas go through its latest round of adapting in Australia. Originally just a burger store offering chips with that, they realised in the 90’s that if they were going to get the kids, they needed something to attract Mum as well so we saw their McCafe and 32 | 2 0 1 9 FR A NCHISE DIR E C T O RY

Gourmet Creations. Shades of one of their biggest fast food competitors – Subway perhaps? But the market had other ideas, Gourmet Creations was beaten to the post with the arrival of boutique, trendy healthier choices as groups like Soul Origin, Grill’d and fresh from the States another angle from Carl’s Jr. We saw the rapid emergence of gourmet pizza with Pizza Capers and Crust Pizza. Now the third generation of local niche franchises such as Craft Pizza and Hobart’s fav Pizzarazzi cater to a new market of foodies with palates influenced by My Kitchen Rules and Masterchef. And don’t be fooled into thinking this does not apply to you because such changes apply to a lot more than food. Keep an eye on what is going on in the market and adapt to keep up.

A R E YO U FI T TO L E A D ? Franchising is not for everybody. You may know everything there is to know about franchising but you have to ask yourself the question, “Is franchising right for your business?” And more importantly, “Is it right for you?” Do you have the business skills, the confidence and personality to make your

franchise system work?’ One of the other deciding factors when analysing whether a business is ripe to franchise, is the personality of the business owner or owners. Is that person a natural leader? Does he or she have the characteristics to lead a franchise chain? However, as Jim Collins so succinctly puts it, leadership can be learned. Some of the most successful leaders in business and politics are just weird. The key is to understand three things. • Be humble and listen to what others are saying to you and be able to respond. When things go wrong be prepared to sit down and discuss the problem. Hear what your franchise partners are saying. • Stand up for your franchise principles and be prepared to take the hard decision when needed. • Understand how different character types and different skillsets fit into your business. Profiling will help ensure the right communication and decision-making styles fit into the different levels of the franchise. And don’t restrict the understanding to others in your team – if you understand how you fit into the scheme of things, you will not only be able to adjust your style to lead different groups of people more effectively, you will realise you

CHAP TER 5 really need to employ others to fill the gaps your personality and skillsets show.

D O N’T S EL L - R EC R U I T At last, as you move onto recruiting your franchisees, remember, it is about attracting really good people. As John O’Brien from Poolwerx explains, “Think about it this way, you are not selling franchises, you are selecting franchise business partners and it is important to have that clear difference in mind.” You are looking for people who are skilled, driven, energetic, experienced, and want to see the group succeed. These days a broad range of people are interested in becoming franchisees. A lot of younger people who previously would have gone into a career are now seeking more exciting opportunities. Perhaps they are uncomfortable in the job market where the hire and fire mentality combine with the vulnerable economy and promotes a sense of insecurity. Owning a business seems a far more stable proposition and franchising is a perfect way to get started in their own business. Franchising also attracts people of middle age. They may have come out of middle management, taken early redundancy and are now looking to invest in their own business. A lot of tremendously successful franchisees have come from those sorts of backgrounds.

But take care. There are people who just want to buy a job and that can be a bit risky for the franchisor. It really depends on the sort of franchise they are buying. Be sure that they have the commitment, experience, and right goals in place to succeed in business.” Franchisees can come from anywhere. But make sure you have a good fit for your group.

A N D FI N A L LY – I T’S T R UE – YO U R E A L LY CA N’T B E AT T H E SYST EM As I said at the beginning, the foundation of any good business, especially a franchised business, is a great system. And the thing is, a systemised business gives you a great exit strategy. This was proved by a client of mine. Speedy lube is a car servicing business. My client was thinking of franchising and I worked with him to systemise the business. We got all the documents in place, uniforms and scripts for each employee to greet and treat customers. Everyone needed to deal with clients in the same way. My client became unwell and decided not to go down the franchising path but to sell the business. The systems and standards meant that the business sold fast and for significantly more than it would have otherwise done. As a standard car servicing business,

the market would have been restricted to mechanics, not generally a group with easily accessible funds. The purchaser of this business was not a mechanic, he was a white-collar businessman and car enthusiast with limited mechanical skills who knew that he could slip into Speedy Lube easily because the systems were there and the staff well trained. Which is why we are a modern business and have systemised our processes, introducing our new software, FranchiseSimplySYSTEM to do two things. First, we use it to deliver our four step Franchise Success Path to you. And second, this same SYSTEM is there for you to easily develop your Franchisor and Franchisee Operations Manuals so they are simple for your future franchisees to use and abide by. To conclude, if you are looking to franchise your business, remember you do need to look at how the whole franchise will be structured and to review each aspect of the business to make sure you grow a group of happy and profitable franchisees. That way you will become happy and profitable too. To Your Success! Brian Keen Managing Director Franchise Simply

1300 960 136 brian@franchisesimply.com.au franchisesimply.com.au franchisesimplysystem.com.au

2 0 1 9 F R A NCHIS E DIRECTORY | 33

Be the

LEADER OF N W O R U O Y SUCCESS Welcome to a world of opportunity, brought to you by 7-Eleven, the brand that’s world famous. A 7-Eleven franchise is a partnership in success. When you buy a 7-Eleven franchise, you buy two things. Firstly, a brand name that’s recognised around the world, and secondly a business system that works, one that provides more support than most other franchise networks.

BENEFITS OF BEING A 7-ELEVEN FRANCHISEE Our stores are open 24/7, so we’re with you 24 hours a day, supporting you in every part of your operation. From setup, to training, to marketing, and even to book-keeping, we’ll help you turn your new business into a solid investment. We set up shop for you and give you

full training

We take payroll admin off your hands

and help with the book-keeping

We deal with suppliers to get you the

best products

We manage the fuel

Financials

Contact Details

An initial investment of between $400,000 and $1,000,000 + is what is required to become a 7-Eleven Franchisee, so it’s certainly a big decision to make.

Franchise Development Managers

The 7-Eleven franchised business model is one with a difference, because we tie our financial success to the success of our Franchisees. 7-Eleven shares in the profits, so it’s in our interest to ensure that we continually work with you to meet the needs of your customers to grow sales, and to grow profits. Our gross profit split is determined progressively, and there are other shared income stream profits, such as commissions.

We have brands you won’t ﬁnd anywhere

Brett Reading Queensland

E-Mail: bzr@7eleven.com.au Mobile: 0407 877 674 Peter O’Hara Victoria / Western Australia

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START YOUR SUCCESS STORY TODAY www.7elevenfranchise.com.au

34 | 2 0 1 9 FR A NCHISE DIR E C T O RY

FRANCHISING

CHAP TER 6

What’s hot and what’s not in Franchising 2019 !

Rob e r t Toth | Pa r tne r| M a r s h M a he r R ichmond Be nnison L aw ye r s

ince my last article in 2017 there has been a lot happening in the franchise sector in Australia. As Bob Dylan sang in 1964 – “the times they are a changing”. Now 50 years on, things are changing even more quickly. Australia loves a good Inquiry or Royal Commission, and there have been a few in the last 12 months with the Banking Royal Commission and Parliamentary Franchise Inquiry, both of which will impact on the sector in 2019. There have been new laws introduced over the past 12 months, with the Vulnerable Workers laws making franchisors accountable for franchisees underpaying their staff, new Privacy and meta data protection laws and changes to the Australian Consumer Laws (ACL) and a possible change of Federal government looming, all of which will impact on the franchise sector. So, there is no time for anyone in business to be complacent Despite the Inquiries and further regulation that will likely be imposed on the franchise sector, franchising as a business model is a highly successful model that will continue to contribute a huge amount to the economy and deliver services and products that the market and consumers are seeking. 2019 looks to be another dynamic and challenging year for the franchise sector.

2 0 1 9 F R ANCHIS E DIRECTORY | 35

CHAPT E R 6

So, w hat do Franchisors n eed to do in 2019 ? • Be on the front foot of all these legal changes - ensure your compliance, and work closely with your franchise specialist legal advisors and ensure your middle management and executives are up to speed as a failure to comply can incur hefty penalties for the company and directors.

• Reinvent the brand and business model. • Look to new services and products to support your franchisees in the market- this may mean spending money on R & D. • Strive for better deals from suppliers to help franchisees improve their margins • Be transparent with your franchisees with your marketing fund spend.

• Don’t ignore the impact that adverse general media and social media can have on your brand case on point recently Husqvarna.

• Ensure you have taken active steps to monitor your franchisees are also meeting their obligations to their employees

• Be smarter in your business operations, this may mean increasing investment in your front and backend IT system, your CRM and social media.

The most common complaints from franchisees over the past 12 months related to:

• Assess your existing team, are they the right people with the right skills to take you where you plan to be over the next 2 to 3-years? • Be supportive of your franchisees- if they have issues don’t ignore them, engage and try to resolve them-

36 | 2 0 1 9 FR A NCHISE DIRE C T O RY

i. With tightening margins for franchisees, the franchisor still gets their royalties on gross turnover, so there is no sharing of pain by the franchisor ii. A lack of support and concern by their franchisor which leads to franchisees feeling gouged for fees which then leads to discontent and a lack of trust

in other areas such as the marketing fund contributions. A lack of, or poor communication is one of the key factors that can lead to dispute in a franchise relationship. A review of all aspects of your system from the ground up will go a long way to ensure the business and brand remains competitive and relevant in today’s market. Franchising and franchisors have been in the media and government spotlight for some time now, so franchisors need to deliver and ensure their compliance with the Franchise Code. The Code provides base line requirements and successful franchisors will aim to deliver more as a system and for their franchisees.

What’s not hot in franchisin g ? Ignoring the world around you as things are changing so rapidly.

What’s hot in franchisin g in 2019 ? There is likely to be continued growth

CHAP TER 6 in the areas of business services, educational services particularly for preand primary school kids, health fitness and beauty, home care services. It seems we have gone through the period of growth in coffee and chocolate franchises, ice creameries and yoghurt and Burgers are back! There is also a market called the “Silver economy”. This refers to the fact that around the world people are living longer, more active and have greater wealth and income in later years and are happy to spend money on services and products that make their lives easier and more enjoyable. The Silver Economy is an excellent opportunity for business to deliver new and innovative products and services. Silver customers are a prime target for services such as home care and support, accommodation, transport,

financial support, home food delivery, insurance, health and e-health, communications, sport and leisure. I spoke to Colin Crawford, General Manager of Wollerman’s Franchise Developments (WFD) a consultancy that provides franchisors a full consultancy service from business plan, financial planning to operations and legal documents as to sectors he sees franchising continuing to grow. Colin has advised clients in the sector for over 30 years and sees 2019 as being a positive year with continued growth in the areas of: • Home help services including aged and disability care support • Child care and early learning programmes for pre-school children • Fitness and beauty • Finance • Personal development and coaching.

Establishing a franchise system is one thing, however getting it out into the market and commercialising it takes enormous effort, resources, money and commitment. Ensuring you have the best team around you both legal and financial and that you properly plan and deliver to a strategic plan will help to ensure the long-term success for you and your franchisees and that’s the aim, to have a franchise system that delivers for all. Whether a franchisor or a franchisee engage an experienced consultant and specialist franchise lawyer to get the best advice. Robert Toth Accredited Business Law Specialist Marsh Maher Richmond Bennison Lawyers

+61 3 9604 9400 robert@mmrb.com.au www.marshmaher.com.au)

2 0 1 9 F R A NCHIS E DIRECTORY | 37

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CHAP TER 7

The need for

PASSION FC B usine s s Solu tions

ithout dedication and an unwavering spirit, it’s near impossible to stick to anything, least of all a business. Before taking the leap into purchasing a franchise, you must ask the franchisor a number of questions, and seek a variety of expert advice. Ultimately however, you need to ask yourself the most critical question: do I have the passion to build, grow and sustain this business? Buying any big-ticket item – for example, a house, a new car, – requires intensive

investigation. Ironically, many people probably spend more time planning a holiday than planning to buy into a franchise business. This decision should not be made on a whim. Nor should it be a get-richquick-solution, or a reaction to a bad week at your day job. Buying into a franchise system is a huge, life-changing investment that may have significant implications on your future. Carefully considering the opportunity is vital and there are a number of factors that should be examined.

The first, and most important question is why do you want to do this? Why this business? Why now? Will this deliver the outcomes you are hoping to achieve? These questions are unable to be answered by any sort of checklist. They require soul-searching. It is understanding that owning your own business isn’t just the fun of being your own boss, there are risks, there are responsibilities, and yes, there are rewards. You really need to ask yourself if you are up to the challenge required to reap those rewards. 2 0 1 9 F R ANCHIS E DIRECTORY | 39

CHAPT E R 7

If the desire is there, it’s important to consider a number of other elements as part of the decision-making process. And due diligence can’t be overstated. This decision could make or break you, and your family. Take your time. Do your research. But how do you know what to look?

I s th e in v estm ent l eg ally and financially so u nd ? The legal and financial documentation involved in researching a franchise business is vital. The reality is that ‘legalese’ is not a strong suit for most people who aren’t lawyers. But the contracts signed between franchisor and franchisee are one of the most important documents many people will sign in their lifetime. It’s important to understand the details. Under the law, a prospective franchisee 40 | 2 0 1 9 FR A NCHISE DIRE C T O RY

must sign a document that indicates that legal advice has been sought, or that they have waived their right to obtain legal advice. This document is important as a way to protect both parties. Opting to not seek legal advice is not recommended. Franchise agreements are complex and pose significant financial risks. Most people do seek this advice, however, sometimes it isn’t the right legal advice. Lawyers who specialise in family law or criminal law can look over a franchise agreement, but unless franchising is an area of expertise, it is still possible for them to miss critical elements or query standard industry practices that can’t be changed, costing you time and money. Seeking a specialist lawyer in the franchising sector is important to ensure you are receiving quality advice. Much like the legal arrangements, under the law, franchisors must provide prospective franchisees with the

opportunity to seek outside financial and accounting advice or waive their right. This right should not be waivered, and once again professionals engaged to help review contracts. Like the legal arrangements, it may be best to seek outside advice, including an accountant who knows the franchise sector. While undertaking due diligence in legal and financial matters are suggested under the law, there are many other areas of buying a franchise that should be investigated before signing on the dotted line.

H ow w ill yo u manag e th e day-to - day r u nnin g of th e b u sin ess ? The operations are how the business will be run on a day-to-day basis and includes everything from hiring staff, cleaning procedures, storage of food,

CHAP TER 7 balancing tills, maintaining equipment and everything in-between. It’s important to consider your role in this and whether it is something you can do, or have the expertise to do? And importantly, is it something you want to do? If you are buying a gym or fitness business, are you trained to support clients, or are you hoping to stay in the office with budgets and rosters, and never see the inside of a group fitness session? This is where you need to consider the day-to-day operations and training provided. What training can you expect from the franchisor to enable a smooth transition into the business? Franchisees should make a note of any gaps you might need to improve your own skills or knowledge for running the business. Other areas to investigate as part of the due diligence is examining how detailed and up-to-date manuals, policies and procedures are. Are they easy to access, read, understand, and can be easily implemented? The day-to-day running of a business is tiring, unrelenting and demanding. It can be easy to focus on the ‘fun’ side of the business, without thinking of the behind the scenes. Read the manuals, ask an existing franchisee to spend a ‘day in their life’ with them, sit in a café and note everything the staff are doing to keep coffees churning out and food on tables. When you see the operations as a whole, it will quickly clarify whether this is what you want to be doing day-to-day.

Will yo u g e t th e s u pport yo u n eed ? Policies, manuals, tools and checklists are all excellent resources and, when combined with initial training, a franchisee should be able to hit the ground running in their new business. But what happens after that? What happens when you have a bad quarter, or lower than anticipated sales, or issues retaining good staff. Ask the franchisor what ongoing support will be provided such as business performance coaches to ensure that problems can be discussed, and personalised strategies developed to help you out. A franchise business should be a partnership between franchisor and franchisee – like copilots flying a plane. If you don’t have a co-pilot when things get tough, it can be very difficult to successfully navigate the flight by yourself.

Location matt ers For many franchise businesses, location is critical. A retail store or restaurant will depend on foot traffic and proximity to other shops, offices and homes to help persuade locals to visit. Remember earlier when I wrote people often research a holiday more than a business? Think about your last holiday. Did you Google the location of the hotel? See how close it was to the main roads, or public transport? Did you assess restaurants or cafes nearby, or walking tracks or access to entertainment? This level of research and much, much more needs to be undertaken. After all, you may only be at a hotel for a few days, compared to a business you are hoping you may have for ten, twenty years or beyond. A health or fitness business may require adequate parking for patrons to have time to complete a work out before having to rush out to the parking metre. Access to public transport or main roads may be critical, along with the cost of the premises in rent. A location inside a busy shopping centre will cost more and is fantastic for visibility but if the business doesn’t depend on foot traffic, are there more cost-effective locations. Other considerations may be the number of competitors nearby and demand for the products and services. While many of these considerations would have been assessed by the franchisor, given the significant investment, prospective franchisees should spend time at the location and make a note of aspects such as foot traffic, parking, regularity of bus or train services, noise levels and surrounding businesses. This will provide detailed insight into patterns and potential trade opportunities or concerns with the location.

A r e yo u comfortabl e sho u tin g yo u r b u sin ess ? Another area for prospective franchisees to consider is the brand and marketing support provided by the franchisor. Generally, a franchise agreement will outline that the franchisor looks after the broad branding and marketing of the franchise, while a franchisee will take on local area marketing – for example, a Facebook page, letterbox drops, community partnerships and

sponsorship and local newspaper advertising. Before signing, it’s essential to consider these issues. What opportunities exist? How can they work into the companywide branding and marketing activities? Is this something you are comfortable in doing yourself – do you need some additional skills in your social media game, or will there be capacity in a budget to seek outside support? Without getting the word out, business may be challenging so it is time to ask yourself if you are comfortable in putting yourself in the spotlight?

Talk th e talk w ith thos e w ho hav e walk ed th e walk While most information about the franchise will come from the franchisor, prospective franchisees should consider chatting to other people to gain insight into what they can expect from buying into the business. Current franchisees should be a first port-of-call. What did they do when they first bought into the business? What would they do differently, or what would they do the same? They have been through the experience and can offer vital insights. Those leaving the franchise brand community are also worth speaking to. Why are they leaving? What might have made them stay?

T h e bottom lin e A franchise business is a fantastic opportunity for many, but it is essential to take off the rose-coloured glasses and see the business for what it is. Due diligence, asking key questions and undertaking independent research is vital to ensure the transition into the business is smooth and successful. Ultimately, it is about the individual and their desire for success. Do you have the passion for this business to sustain you when times are bad? Are you willing to put your all into this business, or is small business ownership simply a romantic notion? Being a business owner requires dedication, investment, blood, sweat and tears. The question is how much are you willing to give for the dream? FC Business Solutions

03 9533 0028 hello@fcbs.com.au www.fcbs.com.au 2 0 1 9 F R ANCHIS E DIRECTORY | 41

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CHAP TER 8

Franchising in New Zealand S tewa r t G e r ma nn | Fra nchising L aw ye r - Auck la nd, N ew Ze a la nd

rospective franchisees who are looking at buying into a

franchise must tread carefully and do their homework. New Zealand is an exciting and fast developing market which contains over 600 franchise systems. New Zealand is one of the most deregulated countries in the world to conduct small to medium-sized business. There is no specific legislation controlling the operation of franchising in New Zealand and other countries like New Zealand include Singapore and the United Kingdom.

What is a franchis e? It is helpful and essential to understand the definition of the franchise. The term “franchise” is defined in the Rules of the FANZ as follows:

is or is capable of being identified by the public as being substantially associated with a Mark identifying, commonly connected with or controlled by the Franchisor; and

“Franchise” means the method of conducting business under which the right to engage in the offering, selling or distributing of goods or services within New Zealand includes or is subject to at least the following features:

• the requirement that the Franchisee conducts the business or that part of the business subject to the Franchise Agreement, in accordance with the marketing, business or technical plan or system specified by the Franchisor; and

• the grant by a Franchisor to a Franchisee of the right to the use of a Mark, in such a manner that the business carried on by the Franchisee

• the provision by the Franchisor of ongoing marketing, business or technical assistance during the term of the Franchise Agreement.” 2 0 1 9 F R A NCHIS E DIRECTORY | 43

CHAPT E R 8

Consideration should also be given to the definition of a franchise agreement which “means a contract, agreement or arrangement, whether express or implied, whether written or oral, between two or more persons by which one party to the agreement (“the franchisor”) grants, authorises or permits the other party to the agreement (“the franchisee”) the right to operate a franchise. Any contract, agreement or arrangement which purports to be a franchise agreement shall be deemed to be a franchise agreement for the purpose of this definition, notwithstanding that it may lack any or all of the requirements or attributes referred to in the definition of “franchise””.

C od e of Practic e Prospective franchisees will usually be given a disclosure document and franchise agreement by a franchisor. The Code of Practice states that franchisors must provide the disclosure document to prospective franchisees at least 14 days prior to the signing of the franchise agreement. The disclosure document must provide certain information including the following: • Details of the franchisor and its directors including experience and a viability statement with key financial 44 | 2 0 1 9 FR A NCHISE DIRE C T O RY

information of the franchisor; • Details of any bankruptcies, receiverships, liquidations or materially relevant debt recovery; • Criminal, civil or administrative proceedings within the past five years; • A summary of the main particulars and features of the franchise; • A list of components making up the franchise purchase; • Details of any financial requirements by the franchisor of the franchisee; and • Other information as listed in the Code. Franchising in New Zealand covers goods and services in many areas including general retail, leisure and education, business and commercial, food and beverage, health and fitness, computer and technology, home and building services.

S u rv e y of Franchisin g In 2017 a survey of New Zealand franchising was conducted by Massey University (Auckland) and Griffith University (Queensland, Australia) and some highlights from that survey are as follows:

• The number of business format franchise systems operating in New Zealand has increased with 631 business format franchise systems operating in New Zealand, compared with 446 in 2012. • The number of units operating with business format franchise systems has also increased with an estimated 37,000 units compared with 23,600 in 2012. • It is estimated that franchised business contribute around $27.6 billion to the New Zealand economy. • 72 per cent of franchises are NZfounded. • There are an estimated 124,200 employees of New Zealand business format franchise systems, up from 80,400 in 2012, with approximately 60% of employees estimated to be in permanent full time employment. • Franchising covers a wide range of industry categories and sub-sectors. Predominant sectors included “retail trade” (23%), “other services” (20%), “accommodation and food retail” (18%) and “administration and support services” (8%). • The median total start-up cost for a franchise was $308,500 for retail and $87,550 for non-retail.

CHAP TER 8 These new restrictions will have the most far-reaching impact on business. 2. Collaborative Activity Exemptions This is a new cartels exemption for permitted “collaborative activities”. Competitors will be able to seek clearance for proposed collaborative activities giving certainty that the proposed activities will not breach the Commerce Act. 3. Vertical Supply Contract Exemption This is a new exemption for cartel provisions that are included in vertical supply contracts where certain requirements are met. 4. International Liner Shipping Exemption This is a new exemption for international liner shipping from the prohibitions against anti-competitive agreements and cartels. The amendments to the Commerce Act will affect New Zealand businesses including:

• The median initial franchise fee was $35,000. • The overall level of disputation per franchise unit was low (1.9%). Only 22% of franchisors experienced a substantial dispute with a franchisee within the last 12 months. The most common action was mediation (49%), followed by correspondence via a solicitor (41%). There was little incidence of litigation (10%) where substantial disputes occurred. • Most business format franchisors operate in retail trade, followed closely by service industries.

Cart els L eg islation The Commerce (Cartels and other Matters) Amendment Act 2017 became law in New Zealand in August 2017. This new Act forms part of the Commerce Act 1986 and key changes include the following: 1. Cartel Conduct Restrictions New “cartel conduct” restrictions are as follows: (a) The previous restriction on competitors fixing prices; and (b) New restrictions on competitors jointly restricting output and market allocating.

(a) Many suppliers and resellers – for example distribution agreements with territorial allocation clauses; and (b) Most franchisors and franchisees since most franchise agreements contain territorial allocation clauses and restraints of trade. Because the new cartels legislation impacts upon key areas contained in franchise agreements, in my opinion it is very important to explain the basis of a number of clauses which are commonly inserted in franchise agreements. Such clauses include approved products, approved services, restraint area, restraint period and location of a franchised operation. The New Zealand courts do not like restraints of trade per se and they have power to amend unreasonable clauses. Having said that, restraints on competition are essential in the area of franchising, and if the restraint is reasonable it should be enforceable.

I nd epend ent L eg al A dv ic e It is essential for prospective franchisees to obtain independent legal advice from a lawyer experienced in franchising as well as independent accounting and taxation advice. A franchisee should have a number of meetings with the franchisor and its representatives and

all questions and answers should be written down and carefully kept for future use if required. Prospective franchisees should be able to rely upon everything they are told but be wary of financial projections provided by the franchisor. That is a dangerous area and in my opinion franchisors should not provide financial projections at all but should provide actual financial results with the direction that the franchisee must go to its own independent accountant. New Zealand is very attractive for franchising and many overseas systems have entered the market including from Australia, USA, Canada and the United Kingdom. International franchising is thriving worldwide as it is such an excellent way to expand the brand and the system. The FANZ has been very successful in promoting self-regulation and high standards in franchising, and its Code of Practice is widely understood and accepted by many franchisors in New Zealand. At the end of the day, it is for a franchisee or master franchisee to make the decision whether or not to proceed with the purchase of a franchise or master franchise. Careful due diligence should always be undertaken so that franchisees are fully informed before signing any documentation.

L eg al P osition Although there are no specific franchising laws, there are existing laws which protect franchisees; and the three main laws which provide such protection are the Fair Trading Act 1986, the Commerce Act 1986 and the Contract and Commercial Law Act 2017. Those Acts focus in particular on misrepresentations and restrictive trade practices which include anti-competitive behaviour. Once a franchisee has chosen a particular brand and franchise system and wishes to progress further with enquiries, the first question to ask is whether the franchisor belongs to the Franchise Association of New Zealand (FANZ). The FANZ was formed in 1996 and publishes the Code of Practice and the Code of Ethics which all members must comply with. Many franchisors belong to the FANZ but some have chosen not to join yet still comply with the Codes. Others may choose not to join and do not comply with the Codes and they should be described as renegade franchisors, in my opinion. 2 0 1 9 F R ANCHIS E DIRECTORY | 45

CHAPT E R 8

The Code of Practice has four main aims which are as follows: 1. To encourage best practice throughout franchising. 2. To provide reassurance to those entering franchising that any member displaying the logo of the FANZ is serious and has undertaken to practise in a fair and reasonable manner. 3. To provide the basis of self-regulation for franchising. 4. To demonstrate to everyone the positive will within franchising to regulate itself. The Code applies to all members including franchisors, franchisees or affiliates such as accountants, lawyers and consultants and all prospective new members of the FANZ must agree to be bound by the Code before they can be considered for membership.

What do es th e C od e cov er ? 1. Compliance - all members must certify that they will comply with the Code and members must renew their certificate of compliance on an annual basis. 2. Disclosure - a disclosure document must be provided to all prospective franchisees at least 14 days prior 46 | 2 0 1 9 FR A NCHISE DIRE C T O RY

to signing a franchise agreement. This disclosure document must be updated at least annually and it must provide information including a company profile, details of the officers of the company, an outline of the franchise, full disclosure of any payment or commission made by a franchisor to any adviser or consultant in connection with a sale, listing of all components making up the franchise purchase, references and projections of turnover and possible profitability of the business. 3. Certification - the Code requires franchisors to give franchisees a copy of the Code and the franchisee must then certify that he or she has had legal advice before signing the franchise agreement. 4. Cooling Off Period - all franchise agreements must contain a minimum 7 day period from the date of the agreement during which a franchisee may change its mind and terminate the purchase. This is very important and the cooling off period does not apply to renewals of term or re-sales by franchisees. 5. Dispute Resolution - the Code sets out a dispute resolution procedure which can be used by both franchisor and franchisee to seek a more amicable and cost-effective solution. The Code requires all members

to try to settle disputes by mutual negotiation in the first instance. However, this process does not affect the legal rights of both parties to resort to litigation. 6. Advisers - all advisers must provide clients with written details of their relevant qualifications and experience and they must respect confidentiality of all information received. 7. Code of Ethics - all members must subscribe to the Code of Ethics which sets out the spirit in which the Code of Practice will be interpreted. All franchisor members of the FANZ must have a franchise agreement which contains a dispute resolution clause and a cooling-off provision. In order to resolve disputes, mediation is the favoured method and it has a high success rate in relation to franchising disputes. However, if mediation does not work then there is always litigation which is certainly at the divorce stage of the relationship. Stewart Germann Franchising Lawyer - Auckland, New Zealand

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CHAP TER 9

Australian Franchising

in 2019 M a r y A ldre d | CEO | Fra nchise C ouncil of Austra lia

ustralia is a very franchised economy. With around 95% of franchisees representing small business, the economic and employment contribution is too big to ignore - over 500,000 Australian jobs and an economic contribution of more than $146 billion every year. The opportunity to improve franchising is too important to pass up. Healthy businesses sustain healthy communities. From contributing tax revenue, to driving a demand for skills and jobs to re-investing locally, sustainable businesses drive a strong national economy and well-resourced local community, and franchising can play a significant role. The franchise sector plays a vital role in Australia’s economy, generating $146 billion in revenue, providing almost 80,000 small businesses with a stable operating framework, and providing

employment for nearly half a million people across the nation. As CEO of The Franchise Council of Australia (FCA), I am privileged to represent the interests of everyone whose livelihood depends on a thriving franchise sector, including franchisors, franchisees and the many, many thousands of people who are employed within head office teams and franchisees’ businesses. Since commencing in this role in April 2018, I have been fortunate to meet some of the entrepreneurial individuals who epitomise the passion, commitment and drive that that make franchising such a vibrant and strong way of doing business and look forward to the opportunity to continue getting to know more of you in 2019. To be a successful business enterprise, you must be robust. It’s a competitive

market place. I know that from growing up in a family run small business. Since then I’ve worked in the private sector and government, as well as for several peak industry bodies. Joining the Franchise Council of Australia presented me with the opportunity to combine my passion for advocating on behalf of business, working with member organisations and helping the sector at a challenging time. Many Australian businesses are currently ‘doing it tough’, with several well-known brand names closing outlets in recent months, citing mounting costs and a weak retail environment. Unfortunately, such closures are often associated with franchising, even though both franchised and non-franchised businesses have been struggling to cope with escalating rents and wages bills. 2 0 1 9 F R A NCHIS E DIRECTORY | 49

CHAPT E R 9 Retail is often the canary in the cage as far as how the rest of the economy is travelling, and its particular challenges extend well beyond anything to do with franchising. In fact, a franchise outlet is more likely to succeed than a business without a supportive franchise framework. We have to recognise that running a business comes with an element of risk, especially in small business. No one wants to see anyone experience hardship and difficulty but sometimes businesses fail. The reasons can include workplace issues, quality control, unfair rentals or simply poor management. However, we need to accept some of the underlying messages that have come with recent criticisms of both franchise and non-franchise failures and learn from them. Amidst intense national scrutiny, the Franchise Council of Australia has been proud to stand up for a robust, respected and represented franchising sector, including looking closely at how we can play a stronger role in achieving that. As CEO of the Franchise Council, I have four key priorities in 2019: • Bolster credibility and confidence in franchising; • Create real value in FCA membership and the FCA brand; • Minimise government intrusion and regulation of franchising; and • Ensure that the FCA delivers on its core objective of promoting the growth and development of franchising in Australia. The franchising vision for 2020 must start with an honest assessment of where we are. It must also look beyond the current issues we face to the issues we may face in future. The FCA is not prepared to excuse poor behaviours. We’re committed to improving standards, providing our members with better access to information and education, and ensuring that regulations and rules are adhered to and enforced. The current regulatory and dispute resolution framework for franchising in Australia has been carefully devised and is generally regarded as one of the most comprehensive and effective regimes in the world. Any instance of wrong doing in the sector reflects badly on everyone else who overwhelmingly do the right thing. 50 | 2 0 1 9 FR A NCHISE DIRE C T O RY

Any business, franchised or nonfranchised, not running a compliant business should be held to account. That’s why the FCA has called for more transparency and accountability. In 2018, we learned that the franchise sector must take an interest in matters beyond the franchisor / franchisee relationship. If there’s an issue in a network, the brand owners need to know about it and be seen to do something about it. Brand damage is now a higher risk than damages claims or prosecution. To some degree franchise systems are victims of our own success, as we have created valuable brands that can be tarnished by adverse publicity. Franchising is a model of business which crosses diverse sectors, from rural real estate to retail. Although the root causes of many problems raised in 2018 were not specifically franchise related, franchising needs to own the problems and take responsibility for finding and implementing solutions. The legislative framework is comprehensive, and the Franchising Code of Conduct provides extensive protection for franchisees. Industry driven reforms can address root causes of problems, including issues that are raised in the context of the franchise relationship, but have nothing to do with franchising itself. Government can provide structural and collateral support, but industry driven reforms are the key to restoring public confidence. We need to take our members with us on this journey, and we will not be rushing in. Our vision for 2020 is for a better regulated business sector, with a mix

of current regulation and industry generated initiatives that genuinely help reduce the incidents of business failure and inappropriate conduct. As a business model, franchising is unrivalled in its capacity to take a business idea and expand it into a nationally or internationally franchised network. Of equal importance is its ability to provide franchisors and franchisees with the opportunity to achieve their business dreams, and for committed employees to fulfil their career goals. One of my first impressions when I joined the FCA was that franchising is an incredibly supportive business community. I’ve seen how FCA members are willing to give freely of their time and knowledge to help others in the sector. There are terrific things happening in franchising, from deep community involvement through to people realising lifelong goals of running their own business. We need to make sure these stories are told in the broader community, and that is something that the FCA is actively working on. I urge all franchisors and franchisees to join with me and the FCA Board in the task of creating a stronger and more resilient Australian franchising community that sets the global benchmark. Mary Aldred, CEO The Franchise Council of Australia

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W^ EĂƚŝŽŶĂů &ƌĂŶĐŚŝƐĞ /ŶƐƵƌĂŶĐĞ ƌŽŬĞƌƐ WƚǇ >ƚĚ E͗ ϲϮ ϭϱϭ ϳϳϰ ϲϲϴ ŝƐ ĂŶ ĂƵƚŚ WƌŽĨĞƐƐŝŽŶĂů ^ĞƌǀŝĐĞƐ ŽƌƉŽƌĂƚŝŽŶ WƚǇ >ƚĚ E ϭϭϵ ϴϯϱ ϲϭϭ ; &^> ϯϬϱϰϵϭͿ 52 | 2 0 1 9 FR A NCHISE DIR E C T O RY

CHAP TER 10

Are you ready to become a franchisee ? DC S trate g y

here’s no perfect franchise, but there’s a perfect franchise for you. Franchising is a unique business operation that allows a franchise owner (franchisee) the right to offer, sell or distribute goods or services under a business system built by the founder (franchisor). The Australian franchising industry predominantly consists of mature established businesses (approximately 60 per cent) with emerging new businesses (around 40 per cent) entering into the market every year. Together, they make up the around 1300 franchise businesses currently operating down under. According to a recently published industry report, franchising is worth an estimated $181.8bn and is set to see an annual growth increase of 1.3% over the next 5 years. The Franchising industry is governed by the Franchising Code of Conduct (code), which is regulated by the Australian Competition and Consumer Commission (ACCC). As most entrepreneurs know, being a business owner comes with ups and downs - highs and lows. Recent ABS data tells us that 60% of independent new businesses will fail or enter voluntary liquidation within the first three years of business. In contrast, National Retail Association data, tellsus that less than 1 out of 5 franchisees fail in a similar period. It’s not always smooth-sailing in the business world. The franchising industry is no different, but it’s important to understand the expectations and barriers when entering a franchise system, so that you can be fully

Ŷ ĂƵƚŚŽƌŝƐĞĚ ƌĞƉƌĞƐĞŶƚĂƚŝǀĞ ; Z>E ϭϮϱϲϭϳϬͿ ŽĨ 2 0 1 9 F R A NCHIS E DIRECTORY | 53

CHAPT E R 1 0

prepared and 100% ready to become a franchisee.

What do es it tak e? You could be stuck in a job that’s unmotivating or preventing you from achieving your career goals. Perhaps you have always wanted to start your own business or have been looking for a new opportunity and a reason to quit for some time now. So what are your options? Could owning a franchise be the answer? Becoming a franchisee is not for everyone. Being a franchise owner means that you are locked in a detailed contract and under obligation to meet all the necessary requirements normally set out in the operations manuals. So what characteristics do you need? Hard working and a leader definitely comes to mind. You will be provided with a system to follow and although you will be trained and supported, you need to demonstrate your ability to adhere to instructions. Moreover, you should be fully compliant and able to lead by example, especially for the staff under your leadership in the business. Although there is a lot of

54 | 2 0 1 9 FR A NCHISE DIR E C T O RY

responsibility, you control the business and its success. Remember that once you have built your team, you can have more flexibility with family and reduced business hours – although there is a lot of work to do before getting to this point in your franchise journey. Questions to ask yourself... Are you happy working for someone else? What are the benefits of owning a franchise business? Are you at the point in your life where a favourable work-life balance is the key to your happiness? Let’s discuss these in more detail... A few key benefits of joining a franchise network include; reduced risk, investing in a proven business model, growing an established brand and loaning their intellectual property - usually for a 5 year term with an option to extend for another 5 years. However, more often than not and on average, a franchisee will stay in a network for about 7 years before exiting the business. It’s also important to note that the franchise term or length will depend on the agreement in place for each specific business. Another major factor in favour of franchising is the training and ongoing support provided by the franchisor.

The benefits of being your own boss: • Lifestyle • Flexibility • Financial rewards • Greater control • Employment protection • Retire sooner

What franchis e sho u ld I choos e? Joining the right franchise is a really critical part of the decision making process. Choosing the right business system and franchisor will ultimately determine your success in the business. It’s like any relationship, where its success is dependent on the effort and determination put into making it work. Being a franchisee requires ambition, drive and passion. Make sure that these are key determining factors when choosing the business that’s right for you. Think about your strengths and goals. Evaluate your passions and skill-set. Are they aligned and do they positively impact the franchise business you are about to invest in? What are you looking to get out of being a business owner? Are you prepared to manage

CHAP TER 10 staff and deal with customers on a day-to-day basis or would you prefer to own a business that doesn’t require any extra staff? You should be excited about joining the franchise network and have the resilience to make it successful no matter the journey. Entering into a franchise system requires patience and due diligence to complete the initial enquiry process and later, to achieve your franchising goals. In order to begin this journey, you must appreciate & understand the rigorous yet rewarding process that you must endure to become a successful franchisee. Remember that this comprehensive process ensures that your life as a franchisee is as successful as possible. Franchisees need to be compliant as well as aware that these structures are there to protect them and grow their business, and therefore must be willing to work harmoniously in this environment.The biggest factor of success in franchising is that a franchise aligns with your values, passion, skills and lifestyle.

Yo u r C h ecklist: 1. The financial possibility; 2. The due diligence requirements; 3. The chosen location; 4. The ideal lifestyle; 5. The franchisee review; and 6. The industry research

1. D o yo u h ave f i n a n c i a l s u p p o r t?

This may perhaps seem obvious, but assessing both your present and future financial situation and expectations is paramount to the success of your business. Will the franchise business provide a healthy and comfortable resource of money for you to go about your daily tasks, as well as support yourself and your family outside of the work environment. You will need to assess your ability to finance the venture and understand the capital required in order to be a franchisee. If you need to secure finance, select the best lender for you – make sure to choose experts and brokers in the field that will support your search for the best option of funding. You may also need a business plan to obtain finance so be prepared and don’t limit your chances of securing finance. Your

business plan should be based on financial data or a financial model, preferably a Profit & Loss statement (P&L), to figure out if the business is a sound financial proposition.

2. H ave yo u c o m p l ete d yo u r d u e d i l i g e n c e? Expert advice will form a valuable part of your steps to acquiring a franchise business. Your due diligence should commence as soon as you ask “which franchise is the right one for me?” Examples will be getting legal advice from a lawyer and financial advice from an account or financial advisor. There are specific characteristics and concerns associated with certain sectors and industries. But whether it’s retail, quick service restaurants (QSR), financial services, trades, professional, hospitality, IT, health and beauty, mobile or bricks and mortar, a B2B or B2C business, you should tackle the key steps to ensure that your research and checks are thorough and realistic. Don’t compromise as this could be the deciding factor.

and being a key part of its success especially in the first 1-2 years.

5. H ave yo u s p o ke n to oth e r f r a n c h i s e e s, f r i e n d s a n d family? Get other opinions! Speak to other franchisees who are already working in the network. Find out about the support that they have received and what their income and expenses look like each month. Decide what other opinions will matter the most. Are your family involved in the business and will they support the venture? Speak to them for advice and ensure that everyone understands the business ownership expectations. Friends and family will also be able to give you an unbiased opinion.

6. H ave yo u re s e a rc h e d th e i n d u s tr y ?

Make sure that you’re aware of future trends, competitors and potential changes in the market. For example, will technology impact your business or create changes to the market, and how will this influence your profits? Are there potential global competitors that could enter the market at a later stage? Be prepared and do what you can to predict the future numbers and success of the business. There are a number of online articles that give background information to relevant industries and future growth. Take the time to research and get to know the market inside and out.

3. W h at ’s th e b e s t l o c ati o n? You want your business to succeed and to be in a profitable location. Physically go to the site and assess how much foot traffic your potential workplace will receive. Assess your demographic and whether your franchise will be able to service the population in nearby areas. Is your business seasonal? The site selection process can be a tricky one. Ask for advice and seek help on leases and tenancy agreements. The franchisor should offer support in this area too.

4. W i l l th e f r a n c h i s e p rov i d e yo u w i th yo u r i d e a l wo r k l i fe b a l a n c e?

Are you going to be working 9-5 or will the business require your undivided attention at all times of the day? Remember that most franchises require an owner-operator to run the business - this ensures consistent management and an insight into the day-to-day runnings of the business. The other option would be to hire a manager to run the business - but it’s highly recommended that you’re in the business, ensuring its growth

O n yo u r marks, G e t s e t, Go ! Franchising can be a rewarding business venture. Take the time to learn and understand the industry and ensure that you’re completely ready to jump straight in. Your success will depend on the hard work put in before you even get started. The preparation that you do before your business is open will ensure that you’re in the right industry, for the right reasons and at the right time in your career. Don’t take the easy road - the journey you’re about to start is leading you to future success. Don’t wait, start today! DC Strategy

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CHAP TER 11

Advice from the NRA The Importance of due diligence and seeking legal advice L inds ay Ca r roll | D e pu t y CEO, Le ga l Practic e D ire ctor | NR A Le ga l

ranchising plays an incredibly significant role in the the Australian retail sector.

According to the latest Franchising Australia report, conducted by the Franchise Council of Australia in conjunction with Griffith University, there are 1,120 businesses operating under the franchise model, employing more than 470,000 Australians. On all fronts â&#x20AC;&#x201C; the number of brands, individual outlets and sector turnover â&#x20AC;&#x201C; franchising has steadily been on the rise, in turn making it an attractive proposition for Australians wishing to operate a retail business. And contrary to what critics may have you believe, the success rate is far higher for those who choose to do business under the franchising banner. A staggering 80 per cent of independent small businesses fail within the first five years, whereas the failure rate is only 20 per cent among franchisees.

Opting to enter business under the franchise model comes with advantages such as name and brand recognition, access to training avenues and a proven market demand for the outlet you are seeking to operate. Having pre-existing support infrastructure in place to assist is certainly a handy thing to have when becoming a small business owner. However, these benefits are no guarantee of success. As you would prior to making any investment requiring a large financial outlay, it is vital that you conduct a thorough and proper due diligence of the business before becoming a franchisee. The first and most obvious step is to ascertain that you have financial resources at your disposal â&#x20AC;&#x201C; in other words, enough cash. Consult your bookkeeper to have a run over your financial position to make sure that all the numbers stack up. 2 0 1 9 F R A NCHIS E DIRECTORY | 57

CHAPT E R 1 1

But simply having the dough to buy into a franchise is most definitely not the only thing you should ensure before signing on the dotted line for what is undoubtedly one of the biggest (perhaps the biggest) financial decisions of your life.

If you speak to any legal professional, time and again they will tell you how often they are called in regarding major contracting disputes on behalf of franchisees who only ever sought due diligence from a bookkeeper and didn’t also seek advice from a legal expert.

Before you even make a final decision, I can’t overstate the importance of consulting a legal professional to provide independent financial and legal advice.

Too often, by the time an IR professional has been engaged in a dispute it is after the contract has already been signed and the options are therefore extremely limited. Engaging independent financial and legal advice should be viewed as an essential pre-requisite to buying into an existing franchise.

A bookkeeper may be able to tell you that the sums add up, but they are not experts when it comes to industrial relations and the legal obligations contained within any franchising contract. A bit like how you hire a builder to construct a house, but you’ll get a fully qualified electrician to do the wiring. Although it is clearly stated in the agreement that franchisees should get financial and legal advice before signing a contract, the reality is that many don’t do this, thinking it an unnecessary expense. Unfortunately, far too many small business owners go on to regret not following through on this one final piece of due diligence. 58 | 2 0 1 9 FR A NCHISE DIRE C T O RY

Many components contained within a legal contract are complex and cannot be simply understood by taking the time to read the fine print. Something that may seem completely innocuous to you or a bookkeeper could in actual fact lead to significant legal and financial ramifications in the future. You might save a few bucks in the short term by not investing in a legal professional, but that may end up being just a drop in the ocean compared to the financial burden that could be inflicted on you by a contract component that at the time of

signing, you either didn’t notice or failed to understand. For instance, under the Fair Work Act 2009 (Cth), the sale of one business to another in certain circumstances can constitute what is legally known as a ‘transfer of business’. When this occurs, it results in certain obligations being placed on both the vendor and the purchaser. Issues arising from a transfer of business include: • If existing employees of the new employer are deemed to be ‘transferring employees’; • Recognition of the length of service performed by transferring employees from the old employer to the new employer; • If the new employer becomes financially liable for the entitlements of the transferring employees such as annual and long service leave accruals; • Redundancy disputes where the new employer has offered not to keep on staff who worked under the old employer;

CHAP TER 11 • Unfair dismissal claims made by workers who have their employment terminated by the new business owner; • What records must be provided to the new employer regarding the transfer of any employees; • The industrial instrument applied to the transferring employees from the old business owner to the new one. The above is just one example of one component of a legal contact – it is merely the tip of the iceberg when it comes to due diligence. You don’t want to be a keen and enthusiastic new franchisee when, before you even have had the chance to hit the ground running, an unfair dismissal claim is whacked on your desk by an employee who for one reason or another you have opted to not keep on. As with any major financial investment, you need to make sure that you cover all your bases. Short-cuts are never an effective way to be successful in any walk of life and almost always come with ramifications in the medium to long term. Not forking out the relatively small fee for legal advice is not worth jeopardising your business, house and/or family finances. Moreover, while one of the advantages of operating under the franchise model is gaining access to an established brand, this does not mean that the franchisor is devoid of poor business practices. Problems can arise from a business model that has expanded too quickly, with bad habits such as over-spending, over-borrowing and unsuitable internal systems that can lead to things like the incorrect payment of staff. The history of franchising is littered with examples of brands that shot from the blocks like an Olympic swimmer only to crash, having been unable to effectively navigate a meteoric expansion of the business. Again, conducting proper due diligence on this is not something that can be done by an enthusiastic legal amateur, you need advice from a seasoned professional with expertise in analysing the operations of a business. Running a business is incredibly hard work. Put simply, if you don’t love it don’t do it as it really is a labour of love. Becoming a franchisee is not something you can decide to do one day and then pack it in six months later because you don’t feel like doing it anymore. That said, it can also be very rewarding

to open a small business, master its business operations and turn it into a thriving success story. It takes an industrious work ethic, determination, patience and a positive attitude to overcome the obstacles that are faced with running any small business. It is going to be challenging enough as a franchisee without doing the necessary due diligence – no need to make it harder than it needs to be! It is therefore imperative that you undergo a rigorous assessment that ranges everything from engaging a bookkeeper and a legal professional, as well as taking the time to carefully consider that this is indeed a project you’re committed to doing.

T h e I mportanc e of C ond u ctin g T horo u g h D u e D ili g enc e We talk a great deal about doing due diligence – from buying a home, to sourcing a tradesperson, or even working out whether to accept that lucrative job offer. But when it comes to franchising, how do you know when you’ve done enough? In most cases, franchising is a terrific and highly-reputable option for those who don’t want to start up a business from scratch. It’s an exciting, competitive, dynamic and highly-rewarding option that’s worked incredibly well for hundreds of thousands of people over the past fifty years. But what used to be a specialised niche in the 1970s and 80s has grown into one of the most sought-after paths into

business in Australia – so much so that there are now franchise opportunities to choose from in almost every business category, most of which are locallygrown models. The most recent figures from the Franchise Council of Australia show there are 1,284 franchise business formats in Australia, with as many as 80,000 individual franchisee businesses under their umbrella. They come in all shapes and sizes, from something small you can buy into for as little as $25,000, right up to the mega-franchises where you won’t get change out of $1 million. According to research specialist IBISWorld, these franchise formats are creating jobs for almost 600,000 people across the nation, and will have collectively turned over a projected $177 billion in 2018. That means there is an incredibly varied level of complexity, price points, contract terms, operational models and requirements between them all, and this requires meticulous due diligence – on the business structure, franchisor, financial records and projections, requirements, contract terms and on yourself.

1. Firstly, what are the pros and cons? When you’re buying a franchise, you must be willing to relinquish certain controls in order to benefit from some of the established systems, including: • an established brand name; • strong consumer recognition; • terrific training avenues; • clear and compliant staffing 2 0 1 9 F R ANCHIS E DIRECTORY | 59

CHAPT E R 1 1

guidelines and protocols;

But there are key differences between the influencing factors.

Franchising, for example, tends to give you a far greater protection against common start-up issues like:

• a proven market appetite; and • being part of a strong community and support structures.

And the cons you’ll have to accept in exchange can include:

The good news is that other than being a bad fit for you, the most common franchising issues can usually be identified very early during negotiations - long before even a single dollar has changed hands. They include:

• paying designated franchise fees;

• establishing a brand from scratch (which means having no reputational capital to draw upon);

• paying designated mark-ups on merchandise;

• a lack of consumer/public awareness;

• a bad business model;

• having to wear the costs of discounts and promotions led by the franchisor; and

• inadequate market testing;

• poorly represented or inadequate financial records;

The franchisor will also control elements such as your site approvals; the design, look and fit out of your store; how you employ your staff; and the physical area you can cover.

60 | 2 0 1 9 FR A NCHISE DIRE C T O RY

• a lack of clarity surrounding how established (or how emerging) the brand really is;

• inadequate support channels (financial and mental); and

• inadequate training and support measures;

• a lack of resourcing.

2. Why am I leaning toward a franchise? As many as one in every five small businesses will not make it past the first year – a rate that tends to remain relatively steady across both franchising and private business. It sounds like a pretty harsh reality, but on the flipside, there are four times more small businesses who go on to survive and thrive.

• unfair contract terms;

• inadequate marketing and customer service capabilities and channels;

• paying designated marketing fees (although you then don’t have to worry about doing it yourself).

inner workings of the business first.

Franchisees often say that what they love the most is being part of a supportive environment where they are able to use the resources of the franchisor, connect with the entire community of franchisees and take full advantage of the years of brand building that have already been done. Most importantly, it has to be a good fit for you from the start. Just because you love it as a customer does not mean you’ll feel that way about it as a business model, so it may even be worth working in a store for a few months to better assess the

• inadequate planning requirements; and • unrealistic expectations.

The takeout for a future franchisee is that maximising your chances of success really boils down to how much homework you’re willing to do.

3. My bookkeeper’s a gun – shouldn’t they be able to handle it?

If you’re heading down the franchise road – regardless of whether it’s a new one or existing – there are

CHAP TER 11 plenty of steps you’ll already have taken. You’ve likely explored a whole raft of opportunities and invested a great deal of time and resources in narrowing down your final options. You’re busting to get out of the gate and get going. You’re confident the model you’ve chosen has been tested, re-tested and then tested some more to iron out the creases. The products and services have been market tested and rolled out strategically, so you’re certain they’re viable. The public awareness is wellestablished. Even the marketing has been taken care of which means you don’t have to worry about a thing! You’re equally confident in your own abilities. You know you have a great work ethic. You’re motivated. You’ve been dreaming about running your own business for a long time and know you’ll make a great boss.

Getting this part of your contract wrong (and this is just one component), can have dire consequences.

• whether the length of service performed by transferring employees for the older employer must be recognised by the new employer;

But the contract says you should engage independent legal and financial advice – you know it’s going to cost you more money (and time), but your bookkeeper knows your financial position, they’ve gone over the numbers and they stack up, so…

• whether the new employer inherits and becomes liable for the transferring employees’ annual leave, personal leave and long service leave accruals;

• whether employees of the old employer are entitled to redundancy pay and notice in circumstances where they have not been offered ongoing employment with the new employer;

Legal professionals who specialise in Industrial Relations law will tell you how often they are called in to major disputes after a franchisee has relied solely on the advice of their bookkeeper when buying an existing franchise business.

• whether transferring employees are able to bring an unfair dismissal claim if they are terminated by the new employer; • what records the old employer must provide to and be requested by the new employer in relation to any transferring employees; and

But it’s a little like hiring a plumber to work on your wiring issues! Each one has their own expertise, but should never take on a job the other should be doing. Time and again, franchisees do not approach an IR expert until the eleventh hour, or worse, until after the contract has been signed, despite having an insufficient understanding of their own affairs. By that stage, it becomes more difficult to obtain complete and accurate advice on the terms of the agreement. There are complex components in these agreements and something that seems innocuous to your or your bookkeeper could, in fact, lead to serious financial and

Specifically, a transfer of business will have an impact on: • whether employees of the new employer are deemed to be “transferring employees”;

4. STOP! Do not sign anything until you’ve engaged a qualified, experienced, independent legal professional!

For example, just one of the reasons buying a franchise business can be complex is because under the Fair Work Act 2009 (Cth), the sale of a business from one company to another in certain circumstances may constitute a ‘transfer of business’.

When a transfer of business arises, the Fair Work Act 2009 (Cth) imposes a number of obligations on both the vendor and purchaser.

You’re convinced it’s a match made in heaven.

candidates (and that covers everyone from those with poor decisionmaking skills, right through to the downright unscrupulous).

legal implications for you down the track.

• what industrial instrument applies to transferring employees and new employees engaged by the new employer.

Bypassing this step in order to save money is the ultimate false economy, as you will literally be risking your business, your home and your family’s financial future.

5. What due diligence should the franchisor be doing on me? You should expect your franchisor to have serious vetting processes in place to weed out unsuitable

Every franchisor should be highlyfocused on minimising their own risk of financial and/or reputational damage through the poor decisionmaking and breach of contract by their franchisees.

As such, you should expect them to want extensive financial information from you. You should anticipate they’ll want to work with you to create a comprehensive business plan before you get started and you should expect this to be a thorough process.

Your business plan is your roadmap for success, so your franchisor should want it to spell out clearly how you’re going to achieve certain profits by certain milestones, how you’ll manage your working capital and how you’re going to reinvest in the business as you go along.

It may come as a surprise however, to learn that some franchisors can be quite lax when it comes to doing even basic due diligence on you. If they’re not putting you through your paces, this should be a red flag in itself!

6. What due diligence should I do on myself?

At the end of the day, it’s still up to you to spend as much time scrutinising yourself and your own capacity and motivations, as you do scrutinising the business.

To get the ball rolling, think about how willing you are to discuss openly the answers to the questions below with your family, friends and most importantly, with an independent financial advisor. 1. What’s my motivation for wanting to run my own business? 2. Why am I attracted to franchising, rather than starting a new venture? 3. What are my expectations about the workload ahead, time commitment, financial projections, staff management and lifestyle? 4. How realistic are these expectations? 5. How much am I willing to sacrifice? 6. What will I do if I lose interest? 7.

How willing am I to evolve the 2 0 1 9 F R ANCHIS E DIRECTORY | 61

CHAPT E R 1 1 business and evolve my own expectations alongside it? 8. What will I do if I don’t like the rules and don’t want to follow the prescribed system? 9. How much do I know about Australia’s complex Industrial Relations laws? 10. What’s my default conflict resolution approach, and will it work for dealing with staff/ supplier/customer/franchisor disagreements? 11. How well do I cope with stress? 12. What’s my attitude toward money in general? 13. How financially literate am I? 14. What further learnings or training do I need? 15. Do I favour instant or delayed gratification? 16. How have I managed my own, personal finances throughout my life? 17. How will I handle unexpected costs and liabilities?

Will th e franchisor tak e car e of m y l e asin g arran g em ents ? Larger franchisors may have a specialist leasing person or even a full property team in-house to source sites suitable for the franchise and to negotiate lease terms in line with the business model, which can be a distinct advantage for the franchisee. There are many franchise businesses however who simply utilise what’s called ‘Territory Managers’. These Territory Managers may not have specialist knowledge or skills in property, retail lease legislation, or the negotiation of leases to be able to secure suitable sites on the best possible terms. Some franchisors may even leave it up to you to source your own site and negotiate your own lease. The NRA’s Leasing and Tenancy Services partner, The Leasing Department, recommends that if you are taking on a franchise and the site is already selected, with a lease in place, you should look very closely at the lease agreement and Lessor Disclosure Statement to understand all of your obligations under the lease. Founder of The Leasing Department Kyle Swain, says in most cases in-house property teams provide a 62 | 2 0 1 9 FR A NCHISE DIRE C T O RY

good base upon which to operate a successful business. However, you can be at significant risk when franchisor representatives without specialist property and retail leasing knowledge conduct site sourcing and lease negotiations. “Your lease is the most valuable asset you have, or it can be your biggest liability, depending on how well the site was selected for your business and what terms and conditions were negotiated upfront,” Kyle says. “Over the past few years, the number one challenge facing retailers has been occupancy costs. Rent and other occupancy costs like outgoings and marketing levies should make up an affordable percentage of your business turnover – ideally 8-12%. “If your turnover is not as high as it should be because your shop is in a bad location, or you’re paying too much rent on the space compared to the sales that location is capable of, then your business is at significant risk of failure before you even get started”. Kyle warns that there are a number of other risks to be aware of. “Poorlynegotiated leases can have significant impact on franchisees during the lease term, or at the end of the term when it comes time to renew, or to vacate the premises.” His advice is to get independent,

specialist advice on any lease you are being offered by the franchisor, or to help you source a suitable site and negotiate the best terms.

So, w hat now ? If anyone tells you running a business is easy, they’ve clearly never run one, because the truth is, they’re hard work! It takes abundant dedication, determination and patience, but on the flipside, hundreds of thousands of Australians do so (and well) because it can also be one of the most rewarding things you can do - when the foundations are laid properly. Whether you’re interested in buying or selling a franchise business, please do not hesitate to contact the NRA on 1800 RETAIL (738 245). Our fully qualified legal team is ready and able to provide any relevant legal advice on your obligations to your franchisor as well as any staff you employ. Complete and proper due diligence should be viewed as an essential pre-requisite and not a pesky expense that you can do without before entering the world of franchising. Lindsay Carroll Deputy CEO, Legal Practice Director NRA Legal

1800 RETAIL (738 245) https://www.nra.net.au

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Franchise Listings Categories AUSTRALIA Accounting & Financial Services. ................................................................. 66 Advertising & Marketing.......................................................................................... 66 Aged and Disability Care Services................................................................ 67 APPAREL ......................................................................................................................................... 67 Automotive Products & Services ................................................................. 67

Signs & Graphic Services......................................................................................... 90 Telecommunications................................................................... 91 Trade & Services........................................................................... 91 Travel............................................................................................... 91 Vending............................................................................................ 91 Workplace Health & Safety....................................................... 91

Beauty Products & Services................................................................................ 69 Building Products & Services........................................................................... 70 Business Services............................................................................................................. 71 Children’s Products & Services..................................................................... 72 Cleaning Services............................................................................................................. 73 Clothing Alterations & Drycleaning........................................................ 74 Computer Products & Services....................................................................... 74 Distribution & Storage............................................................................................... 74 Educational & Training Systems. ................................................................... 74 Electrical Safety Testing....................................................................................... 75

NEW ZEALAND Accounting & Financial Services. ................................................................. 92 Advertising & Marketing.......................................................................................... 92 Automotive Products & Services ................................................................. 92 Beauty Products & Services................................................................................ 92 Building Products & Services........................................................................... 92 Business Services............................................................................................................. 94 Children’s Products & Services..................................................................... 94

Employment / Personnel Services. .............................................................. 75

Cleaning Services............................................................................................................. 95

Entertainment....................................................................................................................... 75

Computer Products & Services....................................................................... 95

Event / Party Products & Services. ............................................................. 75

Distribution. ............................................................................................................................ 95

Food – Bakeries.................................................................................................................... 76

Educational & Training Systems. ................................................................... 95

Food – Coffee & Cafés................................................................................................. 76

Entertainment....................................................................................................................... 95

Food – Restaurants & Dining Rooms.......................................................... 78

Food – Bakeries.................................................................................................................... 95

Food – Retail............................................................................................................................ 79

Food – Coffee & Cafés................................................................................................. 95

Food – Take Away................................................................................................................ 80

Food – Restaurants & Dining Rooms.......................................................... 96

Hairdressing........................................................................................................................... 81

Food – Retail............................................................................................................................ 96

Health & Fitness.................................................................................................................. 82

Food – Take Away................................................................................................................ 97

Home Based Businesses.............................................................................................. 83

Health & Fitness.................................................................................................................. 97

Home Services. ...................................................................................................................... 83

Home Services. ...................................................................................................................... 97

Hotels, Motels & Apartments............................................................................ 84

Hotels, Motels & Apartments............................................................................ 97

Internet......................................................................................................................................... 84

Landscaping & Gardening....................................................................................... 98

Landscaping & Gardening....................................................................................... 84

Mobile Franchises............................................................................................................ 98

Mobile Franchises............................................................................................................ 84

Pool & Spa.................................................................................................................................. 98

Pet Stores, Products & Services................................................................... 85

Printing & Copying........................................................................................................... 98

Photography. ......................................................................................................................... 85

Real Estate & Property Services..................................................................... 98

Pool & Spa.................................................................................................................................. 86

Recreation & Leisure. .................................................................................................... 98

Printing & Copying........................................................................................................... 86

Rent or Hire.............................................................................................................................. 98

Real Estate & Property Services..................................................................... 86

Retail................................................................................................................................................ 99

Recreation / Leisure........................................................................................................ 87

Travel.............................................................................................................................................. 99

Rent or Hire.............................................................................................................................. 87

Vending.......................................................................................................................................... 99

Retail................................................................................................................................................ 87

Workplace Health & Safety.................................................................................. 99 2 0 1 9 F R ANCHIS E DIRECTORY | 65

AU S T R A LI A N f ra nchise lis ting s SHOEBOX BOOKKEEPING PO Box 426 Varsity Lakes QLD 4227 Phone: 1300 653 583

accounting & financial services ANZ MOBILE LENDING Level 7, 833 Collins Street Docklands VIC 3008 Phone: 1800 805 805 AUSSIE HOME LOANS Level 28, 225 George Street Sydney NSW 2000 Phone: 02 8297 0000 AUSSIE MORTGAGE MASTERS PO Box 2033 Ocean Keys Clarkson WA 6030 Phone: 1300 666 186 BOOKWIZ BOOKKEEPING Ground Floor, 12 Old Collier Road Morley WA 6062 Phone: 1800 218 112 BUSINESS MECHANIC 5/40 Lake Road Port Macquarrie NSW 2444 Phone: 02 6583 8386 BUSY BOOKKEEPING PO Box 851 Robina QLD 4226 Phone: 1300 650 448 CAPITAL TRUST Locked Bag 7500 McMahons Point NSW 2060 Phone: 1800 131 507 CITIWIDE FRANCHISING Level 5, 278 Collins Street Melbourne VIC 3000 Phone: 1300 732 630 CFO ON-CALL PO Box 9415 Wyoming NSW 2250 Phone: 1300 362 436 DESTINY FINANCIAL SOLUTIONS Phone: 1300 693 378 EXPENSE REDUCTION ANALYSTS Level 11, 301 George Street Sydney NSW 2000 Phone: 02 8014 8852 EXPRESS BOOKKEEPING 4/130 Oxley Station Road Oxley QLD 4074 Phone: 07 3379 7174 EZYACCOUNTS PO Box 4900 Robina Town Centre QLD 4230 Phone: 1300 313 397 FIFO CAPITAL L16, 390 St Kilda Road Melbourne VIC 3004 Phone: 1300 852 556

“Carefully considering the franchise opportunity is vital and there are a number of factors that should be examined. Why this business? Why now? Will this deliver the outcomes you are hoping to achieve?” FC Business Solutions

66 | 2 0 1 9 FR A NCHISE DIRE C T O RY

SMALL BUSINESS ACCOUNTING PO Box 2582 Rowville VIC 3178 Phone: 1300 843 354

FIRST CLASS ACCOUNTS 1/249 Scottsdale Drive, Robina, QLD 4226 Contact: Michael Westerberg Phone: 07 555 38200 or 1800 118 611 Email: info@firstclassaccounts.com or recruitment@fcfg.com.au Website: www.firstclassaccounts.com Business description: First Class Accounts is Australia’s largest bookkeeping franchise. Our franchisees collectively service around 10,000 businesses throughout Australia and take pride in delivering a range of services helping small-medium sized businesses work smarter through the delivery of accurate, compliant bookkeeping services. You will receive extensive on-going training in our proven systems as you establish your own bookkeeping business from our dedicated business support manager, dedicated marketing department and dedicated technical team. Membership: Franchise Council of Australia Year established: 2000 Number of franchise outlets: 200 Franchise business establishment fee: $45,000 + gst Training & support: 9 week induction training followed by 13 week marketing and business launch program, totalling 22 weeks of training and support. Plus unlimited ongoing business, marketing and technical support throughout your franchise term. Locations available: Australia nationwide FIRST CLASS CAPITAL Level 12, 50 Margaret Street Sydney NSW 2000 Phone: 02 9098 0860 H&R BLOCK PO Box 147 Thornleigh NSW 2120 Phone: 02 9483 3200 JIM’S BOOKKEEPING Phone: 131 546 JIM’S FINANCE PROFESSIONALS Phone: 131 546 MAS TAX ACCOUNTANTS 267 Nepean Highway Edithvale VIC 3195 Phone: 1300 627 829 MORTGAGE CHOICE Level 10, 100 Pacific Highway North Sydney NSW 2060 Phone: 1300 650 330 MORTGAGE HOUSE Level 34, 101 Miller Street North Sydney NSW 2060 Phone: 133 144 MR TAX REFUND PO Box 2218 Ellenbrook WA 6069 Phone: 1300 829 227 RAMS FINANCIAL GROUP Level 7/17 York Street Sydney NSW Phone: 1800 616 082 RESI MORTGAGE CORPORATION Phone: 1800 754 758 SEQUEL VCFO 6 Alma Road St Kilda VIC 3183 Phone: 03 9020 7348

SMARTLINE Level 2, 2 Lyonpark Road North Ryde NSW 2113 Phone: 131 497 STRATTON FINANCE PO Box 5012 South Melbourne VIC 3205 Phone: 1300 787 288 SUCCESS TAX PROFESSIONALS 6/50 Ladner Street O’Connor WA 6163 Phone: 08 9337 4440 TAXASSIST ACCOUNTANTS 29 Wharf Street Woolgoola NSW 2456 Phone: 1800 625 429 TAX STORE Suite 1, Level 2, 27 Grange Road Cheltenham VIC 3192 Phone: 1300 367 594 THE BOOKKEEPING NETWORK 90 Woodhall Street Stirling WA 6021 Phone: 08 9349 9189 THE INTERFACE FINANCIAL GROUP Phone: 1300 957 900

Advertising & Marketing AARROW ADVERTISING Phone: 0422 133 300 BRAND MUSIC Studio 3/216 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 9005 COFFEE NEWS Phone: 1300 660 865 FOUNDATION WORKS PO Box 66 Pyrmont NSW 2009 Phone: 02 8093 8050 MAILPOST Phone: 1300 624 576 MINICARDS PO Box 1060 Nerang QLD 4211 Phone: 07 5596 4591 PINSOURCE 11 Myrtlebank Terrace Stonyfell SA 5066 Phone: 08 8364 3220 RED ENERGY PROMOTIONS 66 Nicklin Way Buddina QLD 4575 Phone: 1300 325 977 UTTER PROFESSIONALS PO Box 3083 Bundeena NSW 2230 Phone: 02 9523 9888 WAIVESTAR GROUP 113-115 Northcorp Boulevard Broadmeadows VIC 3047 Phone: 03 9487 2100

Aged and Disability Care Services HOME INSTEAD SENIOR CARE Level 10, 9 Sherwood Road Toowong QLD 4066 Phone: 07 3703 3100

APPARAL BIZ GEAR 10 Marven Court Lilydale VIC 3910 Phone: 040 121 8081 FULLY PROMOTED BRAND APPAREL Phone: 1300 203 370 HIP POCKET WORKWEAR & SAFETY 27-31 Kennedy Street East Bendigo VIC 3550 Phone: 03 5441 6445

IN-HOME, S O C I A L & L I F E S T Y L E S U P P O RT

Just Better Care Level 3, 43-45 East Esplanade Manly NSW 2095 Contact: Andrew Lyme Phone: 0459 654 146 Email: andrew.lyme@justbettercare.com Website: www.justbettercarefranchise.com/home Business description: Part of the global Caring Brands International group, Just Better Care is Australia’s largest and leading franchised provider of in-home care services to the aged and disability sectors. The community care sector generates over $43b in revenue per annum, with a projected growth rate of 6.4% per annum over the next 5 years. With the population aged over 65 years predicted to reach 20% of the entire AUS population by 2045, this sector is driving the demand of people looking to receive care of all types in their own home. Passionate about supporting people in their own homes, we provide a wide range of in-home services including aged, disability, in-home nursing, respite care, home cleaning, companionship, transport, shopping, meal preparation and much more. Year established: 2005 Number of franchise outlets: 37 territories Initial franchise fee: $65,000 Investment required: $150,000+ Training & support: Comprehensive on-boarding program provided Locations available: Franchise territories available in Perth, Adelaide, Melbourne, Tasmania and Northern Territory. RIGHT AT HOME AUSTRALIA 1/101 Annerley Road Woolloongabba, Brisbane QLD 4102 Phone: 1300 363 802 SENIOR HELPERS – AUSTRALIA 1/374 Highett Road Highett VIC 3190 Phone: 03 9555 6331 SIMPLY HELPING 1/48 McLachlan Street Horsham VIC 3400 Phone: 1800 998 866

“There are terrific things happening in franchising, from deep community involvement through to people realising lifelong goals of running their own business.” Mary Aldred

SOURLINX PO Box 6226 Yatala QLD 4207 Phone: 07 3804 7887 TOTALLY WORKWEAR PO Box 401, Ashmore City, QLD 4214 Phone: 07 5597 2488

Automotive Products & Services

BOB JANE T-MARTS 1/473 Williamstown Road Port Melbourne VIC 3207 Phone: 03 9877 7678 BRAKES PLUS 14 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9636 BRIDGESTONE SELECT 196 Greenhill Road Eastwood SA 5063 Phone: 08 8206 0200 CAR CARE AUSTRALIA PO Box 116 Floreat WA 6014 Phone: 1300 227 227 CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548 CARGROOMERS PO Box 6067 Yatala QLD 4207 Phone: 07 3807 7577

A1 MOBILE RADIATORS 77A Education Road Happy Valley SA 5159 Phone: 1300 781 228

CITY DISCOUNT TYRES (SA/NSW) 909 Plenty Road Kingsbury VIC 3083 Phone: 03 9478 0100

ABS AUTO BRAKE SERVICE 76-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111

CLUB ASSIST 237-239 Frankston-Dandenong Rd Dandenong VIC 3175 Phone: 03 9797 8600

ALLOY MOTOR ACCESSORIES 6 Geonic Street Underwood QLD 4114 Phone: 07 3208 2266

COLOR TECH SYSTEMS 1/221 Eastern Valley Way Middle Cove NSW 2068 Phone: 1800 727 282

AUS-DENT 2/14-16 Birkett Place Geelong VIC 3220 Phone: 03 5223 1128

COOPER AUTOMOTIVE PO Box 886 Rosny Park TAS 7018 Phone: 1300 15 15 55

AUTOBARN 72-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111

CUSTOM CAR CARE 6/73 Dobney Avenue Wagga Wagga NSW 2650 Phone: 02 6925 4741 ENDRUST PTY LTD 163 Pacific Highway Coffs Harbour NSW 2450 Phone: 02 6652 4298

AUTO BODY CAPTAIN 33/49-51 Mitchell Road Brookvale NSW 2100 Phone: 0433 970 462 AUTO KLENE 1/83 Merrindale Drive Croydon VIC 3136 Phone: 1800 001 207 AUTO MASTERS AUSTRALIA PO Box 1517 Applecross WA 6953 Phone: 08 9316 1117 AUTOMOTIVE SERVICE SOLUTIONS Unit 1, 53 Neumann Road Capalaba QLD 4157 Phone: 07 3245 5644 AUTO ONE AUSTRALIA Unit 1/40 Carrington Road Castle Hill NSW 2154 Phone: 02 8845 1111 AUTO PRO 76-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 AUTO SHINE Unit 4c, Rear Building 9 Bryant Drive Tuggerah NSW 2259 Phone: 1300 356 595 AUTO SPARK 14 Lincoln Lane Joondalup WA 6916 Phone: 08 9300 3636

EUROPCAR Phone: 03 9330 6178 FIXZIT AUSTRALIA Unit 1, 101 Jijaws Street Sumner Park QLD 4074 Phone: 1300 726 806 FLUIDRIVE AUTOMATIC TRANSMISSIONS Phone: 03 5447 9991 GASPOWER 408 Newcastle Street Perth WA 6000 Phone: 08 9227 9013 GEOWASH Level 3, Suite 307, 620 St Kilda Road Melbourne VIC 3004 Phone: 1300 CARWASH GLASS TECHNOLOGY 3/42 Kayleigh Drive Buderim QLD 4556 Phone: 0402 755 887 GOODYEAR AUTOCARE 82 Dandenong Road West Frankston VIC 3199 Phone: 13 23 43 IAN DIFFEN THE TYRE FACTORY (WA) 65 Howe Street Osborne Park WA Phone: 08 9444 1122

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AU S T R A LI A N f ra nchise lis ting s JAX TYRES Locked Bag 2300 St Leonards NSW 1590 Phone: 02 9964 4000

NO WET WATERLESS CARCLEAN Phone: 0422 568 030

JIM’S CAR CLEANING Phone: 131 546

NOVUS AUSTRALIA Unit 1, 2 Jenner Street Nundah QLD 4012 Phone: 07 3625 2400

MAGIC HAND CARWASH 15 Hood Street Collingwood VIC 3066 Phone: 03 9419 7419

OPPOSITE LOCK 592 Whitehorse Road Mitcham VIC 3132 Phone: 03 9873 8279

SELECT CLEANING Suite 441, 29 Smith Street Parramatta NSW 2150 Phone: 1800 153 483 SHINE HAND CAR WASH 20 Manningham Road Bulleen VIC 3105 Phone: 9850 3888

OZZY TYRES Unit 1-3/200 Hoxton Park Road Hoxton Park NSW 2170 Phone: 02 9825 0355 PEDDERS SUSPENSION 6 Bridge Road Keysborough VIC 3173 Phone: 03 9706 3500

Midas Australia 76-92 Station Street, Nunawading VIC 3131 Contact: Darren Gillett Phone: 0419 319 697 Email: franchiseenquiries@midas.com.au Website: www.midas.com.au Business description: Midas is a trusted household name with over 40 years of experience in the Australian market. Initially establishing itself as an exhaust and muffler specialist, we’ve now become the auto service experts specialising in car service for all makes and models, SUV & 4WD’s, brakes, suspension and, yes of course, we still do exhausts. There are currently over 80 Midas Auto Service Expert centres across Australia and we have an ambitious plan to grow our network across Australia. We are always looking for new franchisees who have a passion for all things automotive. Membership: FCA, AAAA, ACRA Year established: 1976 Number of franchise outlets: 80+ Initial franchise fee: $50,000 Franchise Fee + Set-Up-Costs Investment required: $250,000 +, + GST Training & support: Midas franchisees are comprehensively supported in all areas of business, including workshop operation, national & local marketing, a segment leading fully integrated point-of-sale system and ongoing local field management expertise. Locations available: Australia wide MINI-TANKERS AUSTRALIA PO Box 399 Turramurra NSW 2074 Phone: 02 9440 5544 MOBILE PLASTIC & VINYL REPAIRS 3/16 Veronica Street Capalaba QLD 4157 Phone: 07 3245 2055 MOTIVITY FRANCHISING Phone: 0425 239 863 NANOTEK CAR CLEANING PO Box 375 North Richmond NSW 2754 Phone: 1800 Nanotek (626 683) NATRAD RADIATORS & AUTO AIR 252-256 Hammond Road Dandenong South VIC 3175 Phone: 03 9795 1255 NEW LIFE REPAIR SERVICES Unit 5/634-644 Mitcham Road Vermont VIC 3133 Phone: 03 9873 7745 NISSAN MOTOR COMPANY Locked Bag 1450 Dandenong South VIC 3164 Phone: 03 9797 4111

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PIRTEK FLUID SYSTEMS 3-7 Garling Road Kings Park NSW 2148 Phone: 02 8822 9000 PRO-AXLE AUSTRALIA 3G, 49 The Northern Road Narellan NSW 2567 Phone: 02 4647 1867 RENT 2 OWN CARS AUSTRALIA 203 Brisbane Road Mooloolaba QLD 4557 Phone: 0439 628 765 RUST FREE (AUSTRALIA) 20 Unwin Street Moorooka QLD 4105 Phone: 07 3892 4992

RYCO 24•7 19 Whitehall Street, Footscray VIC 3011 Contact: Rick Kuhn Phone: +61 3 9680 8000 Email: sales@ryco247.com Website: www.ryco247.com Business description: he RYCO 24•7 Mobile Programme is supported by independently owned and operated franchised businesses. Whether it is mining, marine, agriculture, defence, construction, industrial or utilities, the team at RYCO 24•7 will be on hand; anywhere, anytime, to offer you professional assistance. RYCO 24•7 Service Centers, Mobile Connector Specialists and Onsite Container Workshops offer extensive national contract and OEM support through the development of hose assembly design, configuration, installation and aftersales service. Quite often hose assembly plumbing can be an afterthought when designing complex hydraulic systems. Membership: Membership: Year established: 1989 Number of franchise outlets: 150 Initial franchise fee: $15,000 Investment required: Various Options Training & support: Nationally Accredited Training is Provided Locations available: Nationally

“Becoming a franchisee is not for everyone.” DC Strategy

Snap-on Tools PO Box 6077 Seven Hills NSW 2148 Phone: AUS - 1800 762 766 NZ - 0800 762 766 Email: sota.franchise@snapon.com Website: www.snapontools.com.au Business description: Snap-on Tools Australia & New Zealand is a mobile franchise operation putting high quality tools and equipment into the hands of mechanics, engineers, and other professional tool users across the country. Snap-on Tools is a subsidiary of Snap-on Incorporated, a leading global innovator, manufacturer of tools, diagnostics and equipment solutions for professional technicians, with an established network of franchise operations across the globe. After more than 25 years in the Australian market, Snap-on continues to perform, providing robust financial results for its network of over 170 franchisees. Extensive training and ongoing support is provided - no previous mechanical experience required. Membership: FCA & FANZ Year established: 1920 Number of franchise outlets: Over 170 Investment required: Start-up cost from $50,000 Training & support: Initial training at the International Training Centre in Dallas, USA. with ongoing training and support once on the road. SPEEDLINER AUSTRALIA 429 Frenchville Road Frenchville QLD 4701 Phone: 07 4961 1290 SUPERFINISH EXPRESS PO Box 85 Redcliffe QLD 4020 Phone: 07 3284 8055 THE CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548 THE TYRE FACTORY 69-71 Lonsdale Street Dandenong VIC 3175 Phone: 03 8710 8973 TINT A CAR 275 Canterbury Road Canterbury VIC 3126 Phone: 03 8809 2700 TOUCH UP GUYS Unit 4, 8-10 Hampton Road Burleigh Heads QLD 4220 Phone: 07 5522 0039 TOWFIX PO Box 1056 Roma QLD 4455 Phone: 0437 829 882 WHAT SCRATCH? Phone: 1300 BUFFED (1300 283 333)

ULTRA TUNE Unit 15, 762 Toorak Road Glen Iris VIC 3146 Phone: 03 9815 9200

GET THREADED PO Box 1313 Buddina QLD 4575 Phone: 0413 004 127

UTICOLOR Phone: 1800 811 224

HAIRFREE Phone: 0433 539 448

VIP CAR CARE Phone: 1300 767 160

HOLISTIC GROUP Phone: 07 3229 5820

WHEEL CHANGE U 3/69 Pendlebury Road Cardiff NSW 2285 Phone: 02 4953 7771

HAIR 4 BRIDES PO Box 5909 Maroochydore QLD 4558 Phone: 1300 427 433

Beauty Products & Services ALPHA-H CONCENTRATED SKINCARE PO Box 905 Oxenford QLD 4210 Phone: 07 5529 4866 AUSTRALIAN SKIN CLINICS 87-89 Upton Street Bundall QLD 4217 Phone: 0451 370 060

JC UNIQUE BEAUTY AND LASER CLINIC 295 Springfield Road Nunawading VIC Phone: 03 9894 0388 JEUNESSE GLOBAL Phone: 1800 104 833 JUST LASHES PO Box 592 Warners Bay NSW 2282 Phone: 1300 790 898

BODYOLOGY WEIGHT LOSS Suite 411/198 Harbour Esplanade Dockland VIC 3008 Phone: 1300 322227 BRAZILIAN BEAUTY 13/104 Newmarket Road Windsor 4030 QLD Phone: 07 3357 4081 BRAZILIAN BUTTERFLY AUSTRALIA 5/23 Kelletts Road Rowville VIC 3178 Phone: 03 9756 5700

Ella Baché 2-4 Lambs Road, Artarmon NSW 2064 Contact: Franchise Department Phone: 02 9432 5054 Email: franchise@ellabache.com.au Website: www.ellabachefranchise.com.au Business description: Now in our third generation of family ownership, Ella Baché boasts the country’s largest beauty franchise network with our products and services available in over 150 doors nationwide. As a proven franchise model, we invite you to experience the success of an established, market leading skincare brand that is constantly evolving through product research, advanced techniques and commitment to education. Membership: FCA Year established: 1954, began franchising 2002 Number of franchise outlets: 99 Investment required: $150k – $350k Training & support: Two weeks of initial training. Ongoing: Expert training, business and marketing support. Locations available: Please contact ENDOTA SPA 475 Moorooduc Highway Moorooduc VIC 3933 Phone: 03 5971 8700 ESSENTIAL BEAUTY 4/550 Churchill Road Kilburn SA 5084 Phone: 0404 088 946

LASER CLINICS AUSTRALIA Level 2, Unit 21, 39 Herbert Street, St Leonard’s NSW 2065 Contact: 0402 171399 Contact: Liz Seeto Email: franchising@laserclinics.com.au Website: www.laserclinics.com.au Business description: Laser Clinics Australia is Australia’s most experienced provider of laser hair removal, cosmetic injections and skin treatments. Join the booming aesthetics industry in this award winning franchise, now with over 115 locations. Laser Clinics Australia offers every franchise partner a unique franchise business opportunity. Each location that is opened is a 50/50 partnership between the franchisee partner and Laser Clinics Australia. Our partnership model further aligns us with our franchise partners and substantially reduces start-up costs. We seek out the most motivated individuals who will be empowered to take on the day to day responsibilities of running a successful clinic. In 2018 we won the Franchise Council of Australia Emerging Franchisor of te Year. We performed more than 3 million treatments and welcomed over 226,000 new clients in 2018. Membership: Franchise Council of Australia Year established: 2008 Number of franchise outlets:115 Clinics Initial franchise fee: $50,000 Investment required: $290k to $350k +GST. Laser finance now available - subject to finance and other approvals. Training & support: A comprehensive training program, cloud-based business management tools and ongoing operational support. Locations available: Currently recruiting in Western Australia and regional Victoria, Queensland and New South Wales. MADAM GLAMOUR PO Box 930 Coolum Beach QLD 4573 Phone: 07 5351 1360

NAILSNOW.COM.AU Castletown Shopping Mall Cnr Woolcock St & King Road Hyde Park QLD 4812 Phone: 07 4721 1966

Nirvana Beauty Laser Clinics Contact: Marc Akil Phone: 0413 564 565 Email: marc@nirvanabeauty.com.au Website: www.nirvanabeauty.com.au Business description: Having conquered some of the latest beauty treatments and technologies, Nirvana Beauty Laser Clinics presents a huge investment opportunity for people wishing to enter an industry with enormous potential. As a franchise owner with Nirvana Beauty Laser Clinics, you will experience the satisfaction of working in an exciting and on-trend industry. Every day you will reap the fruits of your own input by delivering results-driven treatments to many satisfied clients. Membership: Will be with Franchise council of Australia. Year established: 2002 Number of franchise outlets: 5 Initial franchise fee: $50,000 Investment required: $250,000 to $550,000 Training & support: 4 weeks training at locations Locations available: Miranda Westfield- last 16 years in same centre. Corporate clinic is up for franchising as well Bondi junction Westfield, castle towers at Castle Hill. All locations are available, depending on what the franchise is requiring ONE FOR MEN 17 McKillop Street Melbourne VIC 3000 Phone: 03 9642 3860 RESTORED BEAUTY GETAWAYS Suite 1/2 Braid Street Perth WA 6000 Phone: 1300 4RBG (472 428) RESULTS 9 LASER CLINIC 97 Macquarie Street Parramatta NSW 2150 Phone: 1300 722 432 SKIN NATURELLE 22 Abelia Street Alexandra Hills QLD 4161 Phone: 07 3824 6406 TECHNO TAN Unit 1, 41 Biscayne Way Jandakot WA 6164 Tel: 08 9412 3000 THE NATURAL WAY Suite 7 Lawrence Plaza 9-11 Lawrence Drive Nerang QLD 4211 Phone: 1800 633 433 UNIQUE LASER Phone: 0439 094 068 ZUBIAS THREADING Unit 2 15 Coolidie Como WA 6152 Phone: 1300 814 041

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AU S T R A LI A N f ra nchise lis ting s Building Products & Services 1800PAINTER Phone: 1800 724 683 4 SEASONS GUTTER PROTECTION Unit 23, 63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523 ADENBROOK HOMES 206 Logan Road Woolloongabba QLD 4102 Phone: 07 3028 9500 ADVANCED NATIONAL SERVICES PO Box 1572 Eagle Farm QLD 4009 Phone: 1300 712 978 AUSSIE SKIP BAGS 83 Enterprise Street Kunda Park QLD 4556 Phone: 1300 586 548 AUSTRALIAN DIAL-A-DIGGER Phone: 1300 234 443 AUSTRALIAN HOT WATER 12/23-31 Bowden St Alexandria NSW 2015 Phone: 02 9698 8922

DECKSEAL PO Box 4093 Burwood East VIC 3151 Phone:1800 332 525 (1800 DECKCLEAN) DIAL-A-DIGGER 128b Tolley Road St Agnes SA 5097 Phone: 1300 234 443 DIXON HOMES 1821 Ipswich Road Brisbane QLD 4106 Phone: 1300 10 10 10

BRAMALCO Phone: 13 61 15 CAVALIER HOMES 2/1-15 Lexington Road Underwood QLD 4127 Phone: 1300 2282 5437

JIM’S SKIP BINS Phone: 131 546

MEGASEALED BATHROOMS PO Box 195 Matraville NSW 2036 Phone: 1300 658 007

ENERGIS 17 McClure Road Kensington Melbourne VIC Phone: 1300 782 217

MENDABATH PO Box 3370 Joondalup WA 6027 Phone: 1300 885 865

FAIR DINKUM SHEDS Suite 101, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 07 08 07

MISTER PLY&WOOD Phone: 1300138771

GLOBAL SAFE TECHNOLOGIES AUSTRALIA 26 Hassall Street Smithfield NSW 2164 Phone: 1300 668 620

BOSS BUILDING MAINTENANCE Suite 4/120 Brisbane Road Mooloolaba QLD 4557 Phone: 1300 843 267

JIM’S SHADE SAILS Phone: 131 546

EMAC CONSTRUCTIONS 1 Expo Court Mount Waverley VIC 3149 Phone: 03 9558 9881

BATHROOM WERX 3 Harrow Street Preston VIC 3072 Phone: 1800 644 171

BLYGOLD AUSTRALIA 1/26-28 Octal Street Yatala QLD 4207 Phone: 1300 271 115

JIM’S ROOFING Phone: 131 546

LASER PLUMBING AND ELECTRICAL Suite 8/1020 Doncaster Road Doncaster East VIC 3109 Phone: 03 9842 1488

AUSTRALIAN PAVING CENTRE Phone: 1800 191 131

BLUEJET Unit 2, 24 Kingston Drive Helensvale QLD 4212 Phone: 07 5500 0939

JIM’S PERGOLAS Phone: 131 546

DREAM DOORS 26A Alfred Street Milsons Point NSW 2061 Phone: 1800 373 263

G.J. GARDNER HOMES PO Box 2053 Noosaville QLD 4567 Phone: 07 5440 5440

BEAUMONT TILES 225 Marion Road Marleston SA 5033 Phone: 08 8292 4444

JIM’S PAVING Phone: 131 546

GOOP GUYS 2/8 Newing Way Caloundra QLD 4551 Phone: 1300 MR GOOP (1300 67 4667) GRANITE TRANSFORMATIONS Phone: 1300 306 666 GRIP GUARD 435-437 Nepean Highway Frankston VIC 3199 Phone: 1300 304 747 GROUT PRO Unit 5/2 Kohl Street Upper Coomera QLD Phone: 1800 822 459 GROUT PERFECT Phone: 1300 002 504 HARDWARE2SITE PO Box 1055 Thuringowa Central QLD 4817 Phone: 1300 685 687 HOTONDO HOMES PO Box 354 Moorabbin VIC 3189 Phone: 1800 677 156

N-HANCE PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 957 811 OUTSIDE CONCEPTS Phone: 08 8370 9523 PROTECT-A-WINDOW PO Box 359 Paradise Point QLD 4216 Phone: 1300 306 710 PY FENCING 68 Brunel Road Seaford VIC 3198 Phone: 03 9238 0400 QUICKLOCK PARTITIONS Unit 21, 348 Victoria Road Malaga WA 6090 Phone: 08 9248 9831 RED BUILDING PO Box 6111 Mooloolah QLD 4553 Phone: 07 5494 7117 REFRESH RENOVATIONS L15, 60 Station Street East Parramatta NSW 2150 Phone: 1800 336 033 RESIDENTIAL GARAGE DOORS Phone: 1300 202 808 ROOF SEAL 43 Grove Avenue Marleston SA 5033 Phone: 1300 367 070

CONCRETE TAXI 16/67 Depot Street Banyo QLD 4014 Phone: 1300 880 955

HOUSPECT FRANCHISING SYSTEMS Phone: 08 8344 2590

SHED BOSS Suite 101, Vue 1 Centennial Drive Campelltown NSW 2560 Phone: 1300 743 326

CORAL HOMES Level 3, 194 Varsity Parade Varsity Lakes QLD 4227 Phone: 07 5585 2555

JIM’S BUILDING INSPECTIONS Phone: 131 546

SHEDS N HOMES Phone: 1800 76 47 64

JIM’S BUILDING MAINTENANCE Phone: 131 546

SMITH & SONS RENOVATIONS & EXTENSIONS PO Box 1310 Mooloolaba QLD 4557 Phone: 1300 787 577

DAVID REID HOMES 7/3986 Pacific Highway Loganholme, Brisbane QLD 4219 Phone: 1800 09 59 49 DECOGLAZE AUSTRALIA PO Box 194 Toongabbie NSW 2147 Phone: 02 9624 7099

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JIM’S DIGGERS Phone: 131 546 JIM’S FENCING Phone: 131 546 JIM’S FLOORS Phone: 13 1546 JIM’S PAINTING Phone: 131 546

SPRAY PAVE AUSTRALIA PTY LTD GPO Box 501 Greenacres SA 5086 Phone: 1800 688 888 or 0412 842 671 STORYBOOK COTTAGES 42 Norman Avenue Frankston South VIC 3199 Phone: 03 9787 5500

SOL HOME IMPROVEMENTS Suite 110, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 765 765 SPANLINE HOME ADDITIONS Phone: 02 6685 8088 STEEL BUILT Unit 5/621 Alderley Street Toowoomba QLD 4350 Phone: 07 4637 2662 SUSTAINABLE DIRECTIONS Innovation House, 1 First Avenue Technology Park Mawson Lakes Adelaide SA 5095 Phone: 0430 860 859 TAMAWOOD HOMES 1821 Ipswich Road Rocklea QLD 4106 Phone: 1300 101 010 THE CONCRETE CUTTER Phone: 0499 399 355 THE SHED COMPANY PO Box 5350 Gold Coast MC QLD 9726 Phone: 1800 821 033 THERMAWOOD PO Box 1007 South Melbourne VIC 3205 Phone: 0455 555 330 TOTALSPAN 74 Platinum Street Crestmead QLD 4132 Phone: 1300 868 257 TQ STONE PRODUCTS Phone: 1300 075 678 TRAXX CONSTRUCTION PRODUCTS 4/1 Rocklea Drive Port Melbourne VIC 3207 Phone: 1300 109 108 UNSCRATCH THE SURFACE 435 Nepean Highway Frankston VIC 3199 Phone: 1300 500 408 VIP LIGHTING Phone: 1300 30 50 99 WET-SEAL MANAGEMENT PTY LTD PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 025 081 ZANE SOLAR Phone: 02 9898 8600

“Record keeping is crucial for any business and forms part of your tax and super obligations. Good record keeping will also give you a more accurate picture of your business to help you understand how you’re doing and spot potential problems sooner rather than later.” Justine Williams

Business Services AAA UNIFORM CENTRAL 10 High Street Glen Iris VIC 3146 Phone: 1300 30 8220 ACTUATOR SYSTEMS AUSTRALIA 40 Ameila Street Fortitude Valley QLD 4006 Phone: 1300 905 299 AWARD BOOKKEEPING COMPANY PO Box 262 Mt Evelyn VIC 3796 Phone: 1300 130 343 BARTERCARD AUSTRALIA PO Box 582 Southport BC QLD 4215 Phone: 1300 227 837 BBX PO Box 733 Gordon NSW 2072 Phone: 1300 937 229 BCI BUSINESS BROKERS Shop 3, 1 Alexander Street Crows Nest NSW 2065 Phone: 02 9439 3399 BUSINESS COST MANAGEMENT Phone: 1300 360 647 BIG PADDLE CO PO Box 3152 Tuggerah NSW 2259 Phone: 02 9634 4552

IBALANCE BUSINESS INSTITUTE 4 Queens Road Mt Pleasant WA 6153 Phone: 1300 422 526 ICMI PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711 IMAGE GROUP Phone: 1800 631 311 INTERCEPT PO Box 363 Williamstown VIC 3016 Phone: 03 9397 4697 INXPRESS 1/26 Flinders Parade North Lakes QLD 4509 Phone: 1300 469 773 JAYMAK - FOOD & BEVERAGE REFRIGERATION 242 Grenfell Street Adelaide SA 5000 Phone: 1300 529 625 KEY RETURNS 307 Selby Street Osborne Park WA 6017 Phone: 1300 250 162 LEADERSHIP MANAGEMENT AUSTRALIA 1400 Malvern Road Glen Iris VIC 3146 Phone: 03 9822 1301 M2 COMMANDER Phone: 132 777

CLIX GALORE Phone: 02 9006 1225

MAIL BOXES ETC (MBE) 54 Alexander Street Crows Nest NSW 2065 Phone: 1800 556 245

COPYFAX STATIONERS Carrington House, 61 Carrington Street Adelaide SA 5000 Phone: 0418 820 466

MAIL PLUS 13 Hickson Road Walsh Bay NSW 2000 Phone: 1300 65 65 95

CORDLESS FILTER MACHINE 546 Boundary Road Archerfield QLD 4108 Phone: 1300 236 236

METROPOLITAN SHREDDING SERVICE Phone: 0418 966 067

COST REDUCTION ANALYSTS 301, 48 Atchinson Street St Leonards NSW 2065 Phone 1300 360 647 DOCUMENT MANAGEMENT SOLUTIONS Phone: 1300 557 990 EMBROIDME Unit 28, 56 Buffalo Road Gladesville NSW 2111 Phone: 1300 766 995 ESPRESSO VEND AUSTRALIA Phone: 1300 787 950 EXOLVO Phone: 1300 780 023 FASTWAY COURIERS Level 9, 491 Kent Street Sydney NSW 2000 Phone: 1300 FASTWAY FANTASTIC LIGHTING Suite 311, 15 Albert Avenue Broadbeach QLD 4218 Phone: 0412 409 855 FRANCHISE INSURANCE PO Box 207 Nunawading VIC 3131 Phone: 1300 123 300 GLASS ART AUSTRALIA 13 Davison Road Blakiston SA 5250 Phone: 08 8388 6477 HR COACH PO Box 2292 Fortitude Valley QLD 4006 Phone: 1300 550 674

MIL-TEK WASTE SOLUTIONS 24/820 Princes Highway Springvale VIC 3171 Phone: 1 800 MILTEK (645 835) OFFICEMAX Phone: 136 MAX (136 629) PACK & SEND Phone: +61 (2) 9822 5622 PMA SOLUTIONS 1 Grady Crescent Erskine Park NSW 2759 Phone: 02 9629 0800 POSTNET Suite 8, 283 Little Alfred Street North Sydney NSW 2060 Phone: 1300 977 988 POWERFRONT ONLINE SUCCESS Level 1, 285 Lennox Street Richmond VIC 3121 Phone: 1300 795 520 PRECISION BADGES PO Box 1025 Chatswood NSW 2057 Phone: 1300 223 437 RECRUITMENT VISION Phone: 1300 782 585 SCAN CONVERSION SERVICES 4 Nelson Street Stepney SA 5069 Phone: 08 8362 3211 SECRETARY.COM.AU Phone: 1300 886 997

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AU S T R A LI A N f ra nchise lis ting s SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836 SNAP PRINT DESIGN WEBSITES Ground Floor, Bldg D 12-24 Talavera Road, North Ryde, NSW. 2113 Phone: 1300 167 032 STRATEGY AND ACTION 433 Logan Road Stones Corner QLD 4120 Phone: 1300 774 993 SUNBELT BUSINESS BROKERS North Head Sanctuary Bldg 3, 33 Scenic Drive Manly NSW 2095 Phone: 02 8069 2300 SWITCH BUSINESS Phone: 09 377 7735 SYNERGY BUSINESS CENTRES Level 1, Building 7/11 Lord Street Botany NSW 2019 Phone: 1800 983 843 THEBESTOF PO Box 951 Flagstaff Hill SA 5159 Phone: 08 8358 6112 THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849 THE CEO INSTITUTE Suite 1, Level 1 1632-1638 High Street Glen Iris VIC 3146 Phone: 03 9885 5122

“A lack of, or poor communication is one of the key factors that can lead to dispute in a franchise relationship.” Robert Toth

Children’s Products & Services ABC NURSERY HIRE Phone: 0431 209 883 ANIMALS ON THE MOVE 76 Collie Road Gembrook VIC 3783 Phone: 1300 760 354 AUSTRALIAN BABY HANDS PO Box 1464 Noosaville BC QLD 4566 Phone: 02 8230 1513 BEGIN BRIGHT 20/8 Corporation Circuit Tweed Heads NSW 2486 Phone: 1300 234 462 EXPLORE & DEVELOP Phone: 02 9451 0489 FLIP OUT – TRAMPOLINE ARENA Suite 9/308 High Street Penrith NSW 2750 Email: 1300 FLIP OUT

THE CONTACT GROUP 77 Pacific Highway North Sydney NSW 2060 Phone: 1300 654 905

FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300

THEXTON ARMSTRONG Phone: 0411 517 770

GECKO SPORTS Phone: 0417 159 807 or 1300 432 565

VMBIZ PO Box 3441 Robina Town Centre Robina QLD 4230 Phone: 0414 520 000

GRASSHOPPER SOCCER Phone: 1300 856 911

XPRESSO DELIGHT PYT LTD 5023 Emerald Island Drive Carrara, QLD 4211 Phone: 0414 669 101 YELLOW EXPRESS 57 Victoria Road Rozelle NSW 2039 Phone: 1300 935 569

“There’s no perfect franchise, but there’s a perfect franchise for you. Perhaps you have always wanted to start your own business or have been looking for a new opportunity for some time now. Owning a franchise could be the answer.” DC Strategy 72 | 2 0 1 9 FR A NCHISE DIRE C T O RY

LITTLE KICKERS PO Box 947 Slacks Creek QLD 4127 Phone: 07 3388 1107 LOLLIPOP’S PLAYLAND & CAFÉ Phone: 03 9579 7493 MAGGIE MOO MUSIC info@maggiemoomusic.com.au. MINDCHAMPS Phone: 02 9310 4077 MINI MAESTROS 21 Bridge Street Bulleen VIC 3105 Phone: 03 9850 5566 MINI PARTY PEOPLE 18 Hewitt Street Cheltenham VIC 3192 Phone: 1300 006 464 MINIMEE – BABIES AND KIDS 123 Willoughby Road Crows Nest NSW 2065 Phone: 02 9436 3436 PLASTER FUN HOUSE Phone: 03 5333 2977 PRECIOUS CARGO 79-83 Stephen Terrace St Peters SA 5069 Phone: 08 8363 5669 READY STEADY GO KIDS Phone: 1300 766 892 SHERPA SKIDS 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4886 SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557 SOCCAJOEYS PO Box 4119 Kogarah Bay NSW 2217 Phone: 1300 781 735

GYMBAREE PO Box 870 Toowong QLD 4066 Phone: 07 3878 2468

SOCCER TIME KIDS 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 476 223

GYMBAROO Cotham PO Box 3095 Kew VIC 3101 Phone: 03 9817 3544

SPLASH SWIM SCHOOL Phone: 1800 775 274

HENNY PENNY HATCHING PO Box 1376 Kenmore QLD 4069 Phone: 0402 853 213 IMPRESSIONABLE KIDS Shop 43, 5 Faculty Close Smithfield QLD 4878 Phone: 07 4055 6946 INKY FEET Phone: 0418 911 037 JUMBO INFLATABLES Phone: 02 9668 8448 JUMPING J-JAYS CASTLES & SLIDES 10/477 Tufnell Road Banyo QLD 4014 Phone: 1300 227 853 JUMP! SWIM SCHOOLS Phone: 07 5646 5578 KINDY DANCE TIME PO Box 265 Darlington WA 6070 Phone: 1300 922 892 LISTEN TO READ 6/5-7 Shaban Street Albion Park Rail NSW 2527 Phone: 1300 473 234

SPORTS STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 SWEET DREAMS AND GOODNIGHT Head Office - Perth WA Phone: 0402 463 812 TABATINGA PO Box 2318 Burleigh BC QLD 4220 Phone: 07 5587 9035 TWINKLE TOE BABY HAND & FEET SCULPTURES Phone: 1300 78 11 55

“Without dedication and an unwavering spirit, it’s near impossible to stick to anything, least of all a business.” FC Business Solutions

“Opting to enter business under the franchise model comes with advantages such as name and brand recognition, access to training avenues and a proven market demand for the outlet you are seeking to operate. ” Lindsay Carroll

ECOKLEENSOLAR 32 Glastonbury Drive Mudgeeraba QLD 4213 Phone: 1 300 787 061

KENKLEEN WINDOW CLEANING PO Box 352 Balwyn VIC 3103 Phone: 1800 811 051

ECOMIST AUSTRALIA 4/28 Barcoo Street Chatswood NSW 2067 Phone: 02 9417 2211

KLEENIT Unit 1, 524 Abernethy Road Kewdale WA 6105 Phone: 1800 255 336

ELECTRODRY 2/16 Mitchell Street Cardiff NSW 2285 Phone: 1300 768 727

MR WOW 366 Rosewood-Laidley Road Rosewood QLD 4340 Phone: 07 5464 1130

EZICLEEN PO Box 4016 Croydon Hills VIC 3136 Phone: 1300 146 136

OVENCLEAN PO Box 296 Two Rocks WA 6037 Phone: 0409 202 592

FAB CLEANING SERVICES Phone: 1300 726 892

OVEN FAIRY 79 Edinburgh Road Castlecrag NSW 2068 Phone: 02 9967 8733

FANTASTIC CLEANING 1300 333 247 FROGS HOUSE WASHING Phone: 02 9907 7780

Cleaning Services 1300 4 WASTE Phone: 07 3341 8855

GREEN CLEEN PO Box 1218 Dee Why NSW 2103 Phone: 1300 550 523

ACE CLEANING SERVICES 104 St Kilda Road St Kilda VIC 3182 Phone: 1300 505 848

GRAHAMS HOME CLEANING CARE 25 Sewell Road Tanah Merah QLD 4128 Phone: 1300 134 035

AMAZING CLEAN Phone: 1300 138 150

HOUSEMAIDS FRANCHISES Phone: 07 38077266

AMC COMMERCIAL CLEANING 6 Keysborough Close Keysborough VIC 3173 Phone: 03 8769 6000

HOUSEPROUD CLEANING Suite 220/20 Dale Street Brookvale NSW 2100 Phone: 1300 880 198

BEBRITE CLEANING Phone: 1300 131 664 BILLY BROWN CLEANING 21/2 Carmen Drive Carlingford NSW 2118 Phone: 1300 304 540 BIZZI BEEZ RESIDENTIAL CLEANING 2/15-23 Huntingdale Road Burwood VIC 3125 Phone: 1800 646 477 CHEM-DRY Unit 3, 30 Park Road Mulgrave NSW 2756 Phone: 1800 243 637 CLEAN GREEN STRATA 8/41-43 Higginbotham Road Gladesville NSW 2111 Phone: 1300 661 182 CLEANING WIZARD 8/27 Swift Way Dandenong South VIC 3175 Phone: 1300 303 098 CLEANTASTIC 32A/41-49 Norcal Road Nunawading VIC 3131 Phone: 03 9872 6933 COVERALL CLEANING CONCEPTS Suite 4, 861 Doncaster Road Doncaster VIC 3109 Phone: 1800 676 068 CREEPY CRAWLEY PEST CONTROL Phone: 1800 814 199 DRYMASTER CARPET CLEANING Phone: 1300 662 188 DUPLEX CLEANING MACHINES 8/177-181 Beavers Road Northcote VIC 3070 Phone: 1800 622 770

HYDROKLEEN PO Box 195 Labrador QLD 4215 Phone: 07 5597 7749 JAMES’ HOME SERVICES Unit 5/101 Brisbane Road Mooloolaba QLD 4557 Phone: 1800 152 637 JAN-PRO CLEANING SYSTEMS Suite 107, 12 Cato Street Hawthorn East VIC 3123 Phone: 1300 JAN PRO

OVENU 3 Wisley Court Canning Vale WA 6155 Phone: 1300 683 681 OZ BIN CLEANING Phone: 1300 651 165 PARASERVE CLEANING SERVICES 16 Turbo Drive Bayswater North VIC 3153 Phone: 03 9738 0000 REVIVE CARPET DYEING 220 Prices Circuit, Woronora NSW 2232 Phone: 02 9545 3777 STAIN BUSTERS CLEANING SERVICES PO Box 2927 Tuggeranong ACT 2901 Phone: 1300 0 STAINS (78246) STEAMATIC AUSTRALIA 10-11 Walker Street Braeside VIC 3195 Phone: 03 9587 6333 SUPER CLEAN 72 Parramatta Road Granville NSW 2142 Phone: 1300 002 323 THE GRAFFITI EATERS Phone: 1300 305 307

JANI-KING AUSTRALASIA Suite 21, 13 Princeton Street Kenmore QLD 4069 Phone: 07 3878 5677

THE LEATHER & VINYL DOCTOR PO Box 4480, Robina Town Centre Gold Coast QLD 4230 Phone: 1300 453 284

JIM’S BIN CLEANING Phone: 131 546

URBAN CLEAN Phone: 1300 787 745

JIM’S BLIND CLEANING Phone: 131 546

YOUR CLEANER 50 Tracey Street Werribee VIC 3030 Phone: 1300 734 534

JIM’S CARPET CLEANING Phone: 131 546 JIM’S CLEANING Phone: 131 546 JIM’S PRESSURE CLEANING Phone: 131 546 JIM’S WINDOW CLEANING Phone: 131 546 KANKLEAN 102 Drummond Street Oakleigh VIC 3166 Phone: 1800 212 428 KEEN TO CLEAN GROUP Building 4, Suite 27 195 Wellington Road Clayton VIC 3168 Phone: 1300 737 978

“You, as franchisor, and leader of the franchise group, need to make sure everything is working and that you provide support, so your franchisees can cover their part of the bargain.” Brain Keen 2 0 1 9 F R A NCHIS E DIRECTORY | 73

AU S T R A LI A N f ra nchise lis ting s Clothing Alterations & Drycleaning ALTER IT Level 1, 92 Union Street Armadale VIC 3142 Phone: 0418 352 753 DAISY H2O DRY CLEANING 130 Rouse Street Port Melbourne VIC 3207 Phone: 03 9646 0282 FINEST ALTERATIONS Suite G10, 566 St Kilda Road Melb VIC 3004 Phone: 0424 600 179 IRON ON TIME, THE IRON MAN Phone: 02 9637 8844 KARL CHEHADE DRY CLEANING 410 Unley Road Unley Park SA 5061 Phone: 08 8172 1277 LOOKSMART ALTERATIONS Lvl 3, 73-75 Dunmore Street Wenthworthville NSW 2145 Phone: 02 9637 8222

Computer Products & Services AUSTRALIA WIDE IT 229 Maroondah Highway Ringwood VIC 3134 Phone: 1800 350 509 COMPUTER TROUBLESHOOTERS 41 Tunks Street Northbridge NSW 2063 Phone: 1300 282 878 CREATIVE COMPUTING Phone: 02 9954 9111 DR BOOM 103 – 108 Queen Street North Strathfield NSW 2137 Phone: 0408 444 734

Distribution & Storage AIV DEVELOPMENTS Phone: 07 3823 8734 AUSSIE FARMERS DIRECT Tel: 1300 645 562 BOOKS AND GIFTS DIRECT Suite 2, Level 10, 8 West Street North Sydney NSW 2060 Phone: 02 9899 9655 COFFEE MACHINE EXPRESS 15/20 Narabang Way Belrose NSW 2085 Phone: 1300 795 282 COURIERS PLEASE Phone: 1300 36 1000 MBT FOOTWEAR PO Box 5002 Hughesdale VIC 3166 Phone: 02 9972 9988 PURATAP 14 -16 Stepney Street Stepney SA 5069 Phone: 133 502 STACKS OF SNACKS PO Box 1418 Buddina QLD 4575 Phone: 07 5444 8916 STORAGE KING Phone: 02 9460 6660 TASTY TRUCKS 15 Kevin Avenue Ferntree Gully VIC Phone: 1300 827 898 YARRA VALLEY FARMS 10 Thomas Street Yarraville VIC 2013 Phone: 1300 73 44 33

Educational & Training Systems

HELEN O’GRADY CHILDREN’S DRAMA ACADEMY PO Box 697 Gosford NSW 2250 Phone: 1300 OGRADY HEY DEE HO MUSIC Shop 2, No 1 Heversham Drive Seaford VIC 3198 Phone: 03 9786 3104 I CAN READ Shop X5 Dale Street Warringah Mall Brookvale NSW 2100 Phone: 02 9938 2303 KIDS KORNER PO Box 3333 Wetherill Park NSW 2164 Phone: 1300 909 901 KIP MCGRATH EDUCATION CENTRES PO Box 480 Newcastle NSW 2300 Phone: 0428 070 979 LCL FUN LANGUAGES PO Box 690 Freshwater NSW 2096 Phone: 1300 707 288 LITERACY CIRCLE Shop 17, Tramore Place Killarney Heights NSW 2087 Phone: 1300 364 271 LYNN’S LEARNING 24 Norwegian Way Narre Warren South VIC 3805 Phone: 03 8794 8809 MARS VENUS COACHING PO Box 119 Mt Macedon VIC 3441 Phone: 03 5426 3246 NUMBERWORKS’NWORDS AUSTRALIA Phone: 1300 386 266 READ AND EXCEED 2 Flagstaff Street Engadine NSW 2233 Phone: 1300 473 234

DR PC 3/277-281 Sir Donald Bradman Drive Cowandilla SA 5033 Phone: 1300 855 911

ACTION COACH Level 2, Building B.12, Julius Avenue North Ryde NSW 2113 Phone: 02 9111 5037

RED DAY COACHING Locked Bag 5010 Caloundra DC QLD 4551 Phone: 07 5413 9293

GEE WHIZZ COMPUTERS Phone: 02 4961 1900

BRIAN TRACY INTERNATIONAL 142 North Melbourne Street North Adelaide SA 5006 Phone: 1800 634 227

SHAPLAND SWIM SCHOOLS PO Box 368 Paddington QLD 4064 Phone: 1300 TO SWIM (1300 86 7946)

CRESTCOM MANAGEMENT TRAINING Phone: 1 888 CRESTCOM

TARGET TRAINING PO Box 765 Turramurra NSW 2074 Phone: 1300 736 005

GEEKS ON CALL Phone: 1300 652 519 JIM’S COMPUTER SERVICES Phone: 131 546 SUPERGEEK.COM.AU Unit 3, 14 Randall Street Slacks Creek QLD 4127 Phone: 134 335 THE COMPUTER MARKET Unit 3, 783 Kingsford Smith Drive Eagle Farm QLD 4009 Phone: 07 3256 2511

“If the franchised business operates from a fixed location, there needs to be additional due diligence performed in respect of the location.” Raynia Theodore

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EUREKA MULTIMEDIA PO Box 473 Toongabbie NSW 2146 Phone: 02 9838 7575 EWORKS 85 Cremorne Street Cremorne VIC 3121 Phone: 03 9661 8700 FOCALPOINT COACHING 30 Walter Street North Adelaide SA 5006 Phone: 08 8267 2144 FRUITION TUITION PO Box 517 Clayfield QLD Phone: 1300 TUITION (884 846) G4 GUITAR SCHOOLS 35 Woodward Avenue Strathfield NSW 2135 Phone: 0448 231 695

THE REAL LEARNING EXPERIENCE PO Box 270 Kingston TAS 7051 Phone 03 6229 8302 TRENT DRIVING SCHOOL 201/32 Delhi Road North Ryde NSW 2113 Phone: 02 8748 4500 TUTOR DOCTOR AUSTRALIA 20A Voyager Court South Toronto ON M9W 5M7 Phone: AUS 1800 776 238 WENDY’S MUSIC 7 Miriam Street Rosanna VIC 3084 Phone: 0418 394 556 WORLD OF MATHS PO Box 29 Arundel QLD 4214 Phone: 1800 634 218

Electrical Safety Testing

Appliance Tagging Services Pty Ltd 80 Patterson Road Bentleigh VIC 3204 Contact: Steve Wren Phone: 1300 287 669 Fax: 1300 795 287 Email: steve@ats.com.au Website: appliancetaggingservices.com.au Business description: FCA Emerging Franchisor of the Year 2011 FCA National Franchisee of the Year 2013 (less than 2 staff) ATS are Australia-wide specialists in Electrical Safety Testing in accordance with AS/NZS 3760:2010. ATS has experienced enormous growth with franchises in all States & Territories. No prior experience is required, just a passion for safety and a commitment to your business. Offering expert technical, business and sales support, access to our National client base, comprehensive on and off-site training and minimal franchisee administration, ATS may be just the opportunity for you. Membership: FCA Year established: 2006 Number of franchise outlets: 56 Initial franchise fee: $39,000 +gst Investment required: $52,000 + gst*

entertainment 9D ACTION CINEMAS PO Box 1333 Double Bay NSW 1360 Phone: 1300 550 132

A TABLE FOR SIX PO Box 641 Aspley QLD 4034 Phone: 1300 885 311

BIG FUN GPO Box 1992 Sydney NSW 2001 Phone: 1800 244 386

BEER IN A BIN Phone: 08 82687123

FLIGHT EXPERIENCE Level 3, Shop 503 Harbourside Shopping Centre Darling Harbour, NSW 2000 Phone: 1800 737 800 GAMES 2 U Phone: 1300 780 562 LIGHTSOUNDS PO Box 887 Kingsgrove NSW 1480 Phone: 02 9560 0300 PRO DIVE Phone: 1800 820 820 TRUSONIC Phone: 1300 139 913 TIMEZONE AUSTRALIA 2/38 Powers Road Seven Hills NSW 2147 Phone: 08 9303 1909 VINTAGE PHOTOBOOTHS Phone: 0408 122 692

*QLD - extra lic. fees

Training & support: 2 weeks initial training plus ongoing training and support Locations available: Territories available across all States and Territories JIM’S TEST AND TAG Phone: 131 546 MOBILE TEST ‘n’ CAL 9-11 River Road Dinmore QLD 4302 Phone: 1300 662 119

Employment / Personnel Services EQUINE STAFF EMPLOYMENT 6 Elm Street Goulburn NSW 2580 Phone: 0429 859 597 FRONTLINE RECRUITMENT GROUP 11/70 Pitt Street Sydney NSW 2000 Phone: 02 8016 5400 K2 RECRUITMENT Level 27, Australia Square 264 George Street Sydney NSW 2000 Phone: 1300 558 104 RESUMES FOR RESULTS Level 1 / 55 Pyrmont Bridge Road Pyrmont NSW 2009 Phone: 1800 155 895 WORKFORCE EXTENSIONS Suite 7 115 Hawthorn Road Caulfield VIC 3161 Phone: 1300 664 862

Event / Party Products & Services

X-GOLF AUSTRALIA 30 Hamilton Street Oakleigh VIC 3166 Phone: 0428 524 382 Contact: Mark Wilkinson Email: sales@xgolf.com.au Website: www.xgolf.com.au Business description: X-Golf’s indoor golf entertainment centres offer players unparalleled accuracy and realism making them a popular destination for casuals, corporate, family & social events. Following a proven & supported model, X-Golf provides an exciting business opportunity for those interested in setting up a new venture in a unique, non-saturated and developing sporting industry. Our induction programs cover operations, marketing, financial, IT, purchasing and customer management systems ensuring you have all the tools to run a successful, profitable business. Year established: 2012 Number of franchise outlets: 13 Initial franchise fee: $20,000 + GST Investment required: $500,000 Training & support: Fully supported model – Ongoing training, technical & marketing support. Locations available: Various territories are available throughout Australia & NZ

“Healthy businesses sustain healthy communities.”

Circle of Love Pennant Hills, NSW 2120 Contact: Kim Williams Phone: 0418 960 937 Email: kim@circleofloveweddings.com.au Website: www.circleofloveweddings.com.au Business description: The ‘Circle of Love’ Franchise System focuses on Wedding and Event management and decoration, including indoor and outdoor ceremonies in a range of venues including beaches, parks, gardens and churches. We have also added new services that include Wedding Planning, Reception Styling, Vow Renewals, Elopements and other Events. Circle of Love is a ‘service’ based franchise - the fastest growing franchise sector in Australia, because of its low start-up capital, high returns and low overheads. Year established: 2010 Number of franchise outlets: 8 Initial franchise fee: $34,990 + GST Investment required: Vendor Finance available Training & support: 24/7 Locations available: QLD: Brisbane, Cairns, Gold Coast North, Toowoomba, Townsville NSW: Ballina, Central Coast, Coffs Harbour, Hunter Valley, Newcastle, Port Macquarie, Sydney South, Tweed/Byron, Wollongong ACT: Canberra VIC: Melbourne North West WA: Margaret River, Perth SA: Adelaide NT: Darwin TAS: Hobart CUSTOM HOSPITALITY SYSTEMS Phone: 1300 308 603 PARTY PLUS Phone: 1300 366 234 PJK PARTY HIRE 17 Park Royal Drive Branyan QLD 4670 Phone: 1800 425 853 ROCK STAR FOR A DAY Phone: 1800 ROCKSTAR (7625 7827) S & K CANDY BUFFET BARS 9 Jacques Road Melbourne CBD VIC 3804 Phone: 03 9703 1135 SENOR PAELLA CATERING 115-121 Dulong Road Dulong QLD 4560 Phone 07 5476 2292 WALKERS PARTY HIRE Unit 7/ 707 Forest Drive Peakhurst NSW 2210 Phone: 02 9533 4429

Brain Keen 2 0 1 9 F R ANCHIS E DIRECTORY | 75

AU S T R A LI A N f ra nchise lis ting s Food - Bakeries BAKERS DELIGHT AUS Level 1, 293 Camberwell Road Camberwell VIC Phone: 1300 309 759 BANJO’S TASMANIAN BAKERY CAFE GPO Box 491 Hobart TAS 7001 Phone: 03 6210 5000 BIG DAD’S PIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 BONBONS BAKERY 12 / 22-24 Bond Street Mordialloc VIC 3195 Phone: 1300 305 804 BREADTOP 16/71 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9417 4200 BRUMBY’S BAKERIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 BRUMBY’S GO! PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 FERGUSON PLARRE BAKEHOUSES 35 Harrick Road Keilor Park VIC 3042 Phone: 03 9336 3200

Food – Coffee & Cafés

COFFEE CULTURE 6/327 Bong Bong St Bowral NSW 2576 Phone: 02 4862 2400

1582 COFFEE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

COFFEE GURU Unit 7 / 3 Box Road Taren Point NSW 2229 Phone: 02 9531 7381

AROMA CAFÉ Unit 2 18 Peel Road O’Connor WA 6163 Phone: 08 9337 5177

CREMA ESPRESSO 16B Harvest Court Southport QLD 4215 Phone: 07 5532 7727

AROMAS Unit 2, 60 Alexandra Place Murarrie QLD 4172 Phone: 1800 276 627

CXPRESSO PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844

BB’S CAFÉ PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

DL COFFEE Shop 8, 381 Main Road Wellington Point QLD 4161 Phone: 0417 419 365

CAPPUCCINO XPRESS MOBILE CAFÉ 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388

DEGANI CAFÉ PO Box 3277 Newstead QLD 4006 Phone: 0437 831 900

CHARLIE LOVETT FRANCHISING 2 Stanley Street Peakhurst Sydney NSW 2210 Phone: 02 9534 1134

EASYWAY AUSTRALIA Suit 18A, Level 18 No. 2 Park Street City Group Centre NSW 2000 Phone: 02 8339 1031

CHOCOLATERIA™ SAN CHURRO Suite 1, Level 1, 281 Brunswick Street Fitzroy VIC 3065 Phone: 1300 797 620

ESPRESSO TO GO MOBILE CAFE Phone: 1300 853 666 ESSENTIAL BRANDS 32 Hutchinson Street Burleigh QLD 4220 Phone: 1300 324 111

GARLO’S PIES 8 Garema Circuit Kingsgrove NSW 2208 Phone: 02 9519 5504

FAST EDDY’S CAFÉ 454 Murray Street Perth WA 6000 Phone: 08 9321 2552

SPANISH DOUGHNUTS 710 Glenferrie Road Hawthorn VIC 3122 Phone: 03 9818 6561

GELARE 1/1 Hathor Way Bibra Lake WA 6163 Phone: 08 9494 1299

THE CHEESECAKE SHOP 2 Lisbon Street Villawood NSW 2163 Phone: 02 9723 1011

“Despite the Inquiries and further regulation that will likely be imposed on the franchise sector, franchising is a highly successful model that will continue to contribute a huge amount to the economy and deliver services and products that the market and consumers are seeking.” Robert Toth

CIBO Espresso Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 Fax: 03 9508 4499 Email: ciboinfo@retailzoo.com.au Website: www.cibo.com.au Business description: If you live or have travelled to South Australia recently, you would know the Italian coffee institution that is CIBO Espresso. With its bespoke store fit outs, bright red logo and coffee cups, CIBO roasted its way into South Australia’s coffee and food industry in 2000. It was identified that authentic Italian espresso bar culture was almost non-existent in Australia and since then, CIBO has been a cornerstone of the South Australian coffee market. With 34 stores in operation, the CIBO network is thriving and the brand has exciting franchise, product development and marketing plans brewing! Membership: FCA, NRA, ARA Year established: Founded 2000 Number of franchise outlets: 32 Initial franchise fee: $49k (incl. in initial investment) Investment required: $300k-$550k Training & support: 4 weeks across Adelaide & Melbourne Locations available: South Australia only

“A franchise without a system is like a car without wheels.” Brain Keen

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GLORIA JEAN’S COFFEES 11 Hoyle Avenue Castle Hill NSW 2154 Phone: 02 9894 2177 GUAVA BEAN ESPRESSO BAR 3 Freshwater Place Southbank VIC 3006 Phone: 03 9465 7035 HAN’S CAFE Phone: 08 9307 7998 HARRY’S CAFÉ DE WHEELS 562 Harris Street Ultimo NSW 2007 Phone: 02 8346 4100 HUDSONS COFFEE Level 2, 187 Todd Road Port Melbourne VIC 3207 Phone: 03 8631 7700 JAMAICA BLUE CAFE The Entertainment Quarter 215/122 Lang Road Moore Park NSW 2021 Phone: 02 9302 2200 JONNEE COFFEE 78 Merola Way Campbellfield VIC 3061 Phone: 1800 566 633 LATTE CARTELLE 5a Hartnett Close Mulgrave VIC 3170 Phone: 1300 783 342 LAVA COFFEE PO Box 442 Dee Why NSW 2099 Phone: 0404 755 759

MICHEL’S PATISSERIE PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

TASTE OF EUROPE 2/3 Knox Street Double Bay NSW 2028 Phone: 02 9327 2826

MUFFIN BREAK BAKERY CAFE PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200

THE CHEEKY BEANS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

MUZZ BUZZ Unit 1, 30 Wheeler Street Belmont WA 6104 Phone: 08 92778666

THE CHOCOLATE ROOM Level 36 Gateway 1 Macquarie Place Sydney NSW 2000 Phone: 1300 246 276

PALEO CAFÉ PO Box 1933 Cairns QLD 4870 Phone: 07 4225 5388

THE COFFEE CLUB Level 13, 199 Grey Street South Brisbane QLD 4101 Phone: 07 3010 3000

PIE FACE 7 Grand Avenue Camellia NSW 2142 Phone: 02 9898 5888

THE COFFEE EMPORIUM Level 1, 51 Phillip Street Parramatta NSW 2150 Phone: 02 9635 1222

PRESSE CAFÉ Phone: 0404089289

THE DESSERT HOUSE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

RAW ENERGY CAFÉ PO Box 1217 Mooloolaba QLD 4557 Phone: 1300 201 202

TWISTED SISTA Phone: 03 8790 2217

Soul Origin

“As a business model, franchising is unrivalled in its capacity to take a business idea and expand it into a nationally or internationally franchised network.” Mary Aldred

Robert Toth UN CAFE BAR Phone: 1300 122 333 VILLA & HUT Phone: 03 9383 2100 XOCOLATI 11 Strathalbyn Street Kew East VIC 3102 Phone: 03 9857 0971

THE FAST LANE DRIVE-THRU COFFEE Phone: 0418 553 332 THE JOLLY MILLER CAFÉ 20-24 Technology Drive Sunshine West VIC 3020 Phone: 03 9314 5936

Tenancy B, 90 Euston Road, Alexandria NSW 2015 Contact: Stacey Mercaldi Phone: 0478 652 884 Email: staceym@sohq.com.au Website: www.soulorigin.com.au/franchise/ Business description: Soul Origin believes Australians eating in a hurry won’t have to compromise on quality. With a wide variety of salads, bread products and coffee, Soul Origin serves food good for the soul. Our coffee perfectly compliments our food offering and will impress even the most astute of coffee fanatics. Awarded the FCA 2017 Emerging Franchise of the Year. Year established: 2011 Number of franchise outlets: 108 Initial franchise fee: $60,000 +GST Investment required: $320,000 – $420,000 + GST Training & support: Provided. Initial training is 5 weeks full-time. Locations available: All states and territories

“Don’t ignore the impact that adverse general media and social media can have on your brand.”

THEOBROMA LOUNGES, pavilions, BARS 3A Kia Crt Preston VIC 3072 Contact: Ben Phone: 03 9480 1030 Email: franchising@theobroma.com.au Website: www.Theobroma.com.au Business description: The earliest record of chocolate was over two thousand years ago in the central American rainforest where the tropics is the ideal climate for the cultivation of the plant from which chocolate is derived, the Cacao Tree, Latin name “Theobroma Cacao” or “Food of the Gods”. The concept was developed in response to the spiraling demand of high quality chocolate and chocolate beverages with the added enhancement of a full food menu, with some stores even offering a licensed venue. Our franchise offers: • Innovative and unique concept that includes all of life’s pleasures- chocolate, coffee, food, alcohol and retail. • Highest quality chocolate products. • Full training provided. • Professional support team with a range of skills to assist you. With new stores opening in countries across the globe, be part of something special. Membership: FCA, BFA Year established: 2006 Number of franchise outlets: 12 worldwide Initial franchise fee: $40,000 Investment required: $150,000 to $420,000 Locations available: Australia, New Zealand, UK & various other countries

Xpresso Delight Pty Ltd 5023 Emerald Islands Drive Carrara QLD 5211 Contact: Brian Barnard Phone: 0438 563 885 Email: brian.barnard@xpressodelight.com.au Website: www.xpressodelight.com.au Business description: Xpresso Delight is a simple business concept that virtually anyone can run and operate successfully. Specifically, we transplant the cafe experience into the workplace. You own a number of fully and semi automated gourmet espresso coffee systems that provide a coffee experience equal to any café, but are located right in the workplace. These coffee systems are provided FREE to businesses who want our unique 5 Star Coffee Service. Our clients tell us they love our 5 Star personalised service which includes a forever warranty on our machines because they never have to pay for repairs or replacements. They love that we do not charge upfront costs such as leasing or rental fees but most of all they just love our coffee. Workers can finally enjoy the convenience of fantastic tasting coffee anytime they want. No long walks to the café any more. Membership: FCA and FANZ Year established: 2003 Number of franchise outlets: 105+ Initial franchise fee: $20,000 Investment required: from $41,750 Training & support: $6000 Locations available: Throughout NZ and Australia. YOU CAN BAKE IT Phone: 08 9331 8931

“New Zealand is very attractive for franchising and many overseas systems have entered the market.” Stewart Germann

2 0 1 9 F R A NCHIS E DIRECTORY | 77

AU S T R A LI A N f ra nchise lis ting s

Zarraffa’s Coffee

FASTA PASTA PTY LTD

La Porchetta

124 Distillery Road, Eagleby QLD 4207 Contact: Christine Allsopp Phone: (07) 5500 0800 Email: franchise@zarraffas.com Website: https://zarraffas.com/franchising Business description: Consistency, reliability and convenience are the cornerstones of each Zarraffa’s Coffee franchise. As far as we’re concerned, Australia is open for business! Join a network of almost 90 stores, backed by a 21-year history, with franchise opportunities throughout regional Queensland, New South Wales, Western Australia and Victoria in 2019 and beyond. Find out more at zarraffas.com/franchising Membership: Proud Member of the Franchise Council of Australia Year established: 1996 Number of franchise outlets: 86 Initial franchise fee: Upon request Investment required: $750,000 - $800,000 +GST* Training & support: Christine Allsopp christine.allsopp@zarraffas.com Locations available:

Level 1, 137 The Parade (Entry Via Edward St) Norwood SA 5067 Phone: 08 8304 8600 Fax: 08 8332 8389 Email: franchise@fastapasta.com.au Website: www.fastapasta.com.au Business description: With our authentic Italian background and 30-year success story, Fasta Pasta is now Australia’s largest, independently owned group of ‘fresh pasta’ Italian restaurants. An innovative ever-changing menu, with more healthy options and commitment to outstanding service, have all contributed to Fasta Pasta being voted Roy Morgan’s ‘Quick Service Restaurant of the Year 2012’. This is a great opportunity to be part of our winning national franchise team. Membership: Franchise Council of Australia Year established: 1990 Number of franchise outlets: 20 Initial franchise fee: $50,000 + GST Investment required: $500,000 - $700,000 Training & support: 12 weeks training in one of our company stores Locations available: Nationally

192 Mahoney’s Road, Thomastown VIC 3074 Phone: 03 9460 6700 Email: franchising@laporchetta.com Website: www.laporchetta.com Business description: La Porchetta are the market leaders in cooking quality, Italian food with fresh ingredients. The first la Porchetta restaurant opened in 1985, in Melbourne’s inner-city Italian hub. It soon became renowned as a special place to experience delicious food, love, and, a passion for life. With over 30 years in business, La Porchetta is now looking to expand their network of Franchises throughout Australia and New Zealand. Membership: FCA & FANZ Year established: 1985 Number of franchise outlets: 50 Investment required: Site dependant $400K + Training & support: Our informative and intensive training program includes a 6-week session that covers every aspect of owning a La Porchetta franchise. The session involves practical, on-site training including purchasing, recruitment, products, suppliers, customer service, financial reporting and marketing tips to provide you with the all the necessary information and skills required to successfully run restaurants. Locations available: VIC, NSW, QLD, WA, TAS & NZ

QLD: Albany Creek, Carseldine, Deception Bay Ferry Road Drive Thru, Stafford, Yamanto Drive Thru NSW: Bankstown, Bathurst, Erina, Gosford, Heatherbrae, Maitland, Orange, Penrith, Tamworth WA: Ascot, Banksia Grove, Byford, Cannington, Canning Vale, Eastern Suburbs, Madeley, Success, Welshpool

“The balance of how much advertising is undertaken locally will be different with each franchise group.” Brain Keen

Food – Restaurants & Dining Rooms BEACH HOUSE BAR & GRILL PO Box 6128 Upper Mt Gravatt QLD 4122 Phone: 07 3420 0711 BROTZEIT INTERNATIONAL 564 Pagoda Street Singapore 059215 Phone: 0411 265 441 BURRITO BAR Rosalie Village 2/11 Nash Street Rosalie QLD 4064 Phone: 07 3367 0256 CHICKEN TREAT 71 Walters Drive Osborne Park WA 6017 Phone: 08 9240 9777 COCO CUBANO Phone: 02 9816 4777 DOME COFFEES AUSTRALIA 219-221 Railway Parade Marylands WA 6051 Phone: 08 9386 3099 78 | 2 0 1 9 FR A NCHISE DIR E C T O RY

GRILL’D – HEALTHY BURGERS Level 2, 4-10 Amsterdam Street Richmond VIC 3121 Phone: 03 9426 1200

hog’s australia Level 1, 152 Shore Street, Cleveland Qld 4613 Contact: Greg Miller Phone: 0434 111 985 Email: disco@hbca.com.au development@hbca.com.au Website: www.hogsbreath.com.au Business description: Hog’s Australia’s Steakhouse is home to the famous 18-hour slow cooked prime rib and curly fries. A much loved restaurant group, Hog’s will celebrate 30 years of operation in 2019 and boasts 75 restaurants across Australia. In 2017, Hog’s Australia launched its quick service model, Hog’s Express, a smaller footprint proposition that complements the full-service restaurants and gives franchisees the opportunity to be part of the Hog’s family with much lower setup costs. Featuring world-class design and technology Hog’s Express takes the form of both a static offering in shopping centres, service stations, cinemas and drivethru, and specialises in a unique range of burgers. Membership: FCA FANZ Year established: 1989 Number of franchise outlets: 75 Initial franchise fee: $50,000 Investment required: $350,000+ Training & support: 8 weeks Locations available: www.hogsbreath.com.au/franchising/

MAD MEX FRESH MEXICAN GRILL Level 1/117 Clarence Street Sydney NSW 2000 Phone: Phone: 02 8115 9550 Contact: Phillip Blanco Email: franchising@madmex.com.au Website: www.madmex.com.au/franchise Business description: For over 10 years, Mad Mex has served Australia’s best Baja-style Mexican food. Made with authentic and fresh ingredients, Mad Mex offers a range of meals that are big and bold in flavour. As an award winning franchise concept recognised for its fast growing potential, ROI and successful business model, we’re looking for truly passionate ‘people people’ with a desire to lead a team to deliver outstanding customer service in a fun, fiesta-inspired environment. Membership: FCA Year established: 2007 Number of franchise outlets: 59 – Australia, 9 – New Zealand Initial franchise fee: $50,000 + GST Investment required: $375,000 - $550,000 + GST Training & support: 6 week training + ongoing support Locations available: Australia wide

NANDO’S AUSTRALIA 40 Mollison Street Abbotsford VIC 3067 Phone: 03 9385 0777 NENE CHICKEN AUSTRALIA 120 Turner Street Port Melbourne VIC 3207 Phone: +61 3 8526 4488 OPORTO 12 Help Street Chatswood NSW 2067 Phone: 02 8905 8400 OUTBACK JACKS BAR & GRILL Suite 31104, SPC 3, 9 Lawson Street Southport QLD 4215 Phone: 07 5532 7071

Food – Retail BASKIN ROBBINS ICE CREAM PO Box 3131 Pinkenba QLD 4008 Phone: 07 3860 6716 BEARD PAPA 58 Gladesville Road Hunters Hill NSW 2110 Phone: 02 9817 7592 BEN & JERRY’S 219 North Rocks Road North Rocks NSW 2151 Phone: 1800 010 811

FOODCO GROUP PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200 FRITZ GELATO PO Box 656 Toorak VIC 3142 Phone: 03 9826 6114 GELATINO Unit 2/48B Resource Way Malaga WA 6090 Phone: 08 9248 7999 GELATISSIMO PO Box 6646 Silverwater NSW 2128 Phone: 02 8845 0100

PANAROTTI’S Unit 4 / 37-47 Borec Road Penrith NSW 2750 Phone: 02 4732 5399

GOLDEN NUTS FRANCHISING 61A Athens Road Onehunga Auckland NZ Phone: +64 21 126 3059

RASHAYS CAFÉ & RESTAURANT Unit 1/9 Ferngrove Place Chesterhill NSW 2162 Phone: 13000 13000

INDIA AT HOME Unit 2/96-100 Rodeo Drive Dandenong VIC 3175 Phone: 03 9792 3839

RED ROOSTER 12 Help Street Chatswood NSW 2067 Phone: 08 9240 9777 ROLLD Rear of First Floor, 376 Glenhuntly Road Elsternwick VIC 3185 Phone: 03 9532 9810 SABATINI’S Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 SHINGLE INN CAFES Suite 4, 23 Breene Place Morningside QLD 4170 Phone: 0431 649 450 STEVE COSTI’S FAMOUS FISH 3/346 Main Street Mornington VIC 3931 Phone: 03 5976 8614 TACO BILL MEXICAN RESTAURANTS 375 Clarendon Street South Melbourne VIC Phone: 03 9690 2077 THAILANDER 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484 THEOBROMA LOUNGES, PAVILIONS, BARS 3A Kia Crt Preston VIC 3072 Phone: 03 9480 1030 THE MELTING POT 8810 Twin Lakes Boulevard Tampa FL USA 33614 Phone: 1-800-783-0867 (Ext 152) THE SPORTING GLOBE 201/127 Market Street South Melbourne VIC 3205 Phone: 03 9645 4798

Boost Juice Pty Ltd Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 Fax: 03 9508 4499 Email: boostinfo@retailzoo.com.au Website: www.boostjuice.com.au Business description: Boost Juice is an Australian franchise success story. Founded by adventurer and Australian entrepreneur, Janine Allis, the brand has taken its winning combination of healthy fresh fruit, blended and squeezed into delicious smoothies and juices to open over 521 stores in 15 countries. Boost believe that there is still room for growth and innovation and are looking to expand its fruitprint with exciting new business opportunities available Australia-wide. Membership: FCA, IFA, NrA, ArA Year established: 2000 Number of franchise outlets: 302 (Australia) 219 (International) Initial franchise fee: $41k (incl. in initial investment) Investment required: $280k - $450k + GST Training & support: 3 weeks in Melbourne Locations available: Australia-wide BRODIES MEALMAKERS 28 Curzon Street Tennyson Brisbane QLD 4105 Phone: 07 3392 7133 BUCKING BULL 5 Henry Street Loganholme QLD 4129 Phone: 07 3423 0555 COLD ROCK ICE CREAMERY Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 CHOCOLATE GRAPHICS Phone: 07 5528 1400

ISLAND WAY SORBET PO Box 2058 Kingscliff NSW 2487 Phone: 02 6674 8461 KICK! JUICE BARS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 LENARD’S CHICKEN PO Box 5630 West End QLD 4101 Phone: 1800 068 111 LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552 MRS FIELDS BAKERY CAFÉ Unit 11 / 7-15 Gundah Road Mt Kuring gai NSW 2080 Phone: 02 9472 8555 NEW ZEALAND NATURAL Level 3 / 8 West Street North Sydney NSW 2060 Phone: 1300 051 494 NIGHTOWL CONVENIENCE 1/184 Main Street Kangaroo Point QLD 4169 Phone: 0475 980 219 NO FILTER COFFEE 74 Silverglade Drive Elanora QLD 4221 Phone: 0404 712 278 NUTSHACK Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 PRIMAL PANTRY 5 Henry Street Loganholme QLD 4129 Phone: 07 3252 5960 ROYAL COPENHAGEN ICE CREAM CONE CO. PO Box 382 Mona Vale NSW 2103 Phone: 02 9997 2296

TOSCANIS CAFÉ BAR AND RESTAURANT PO Box 2067 Mansfield QLD 4122 Phone: 07 3349 2042

CRAVE ICE CREAMERY Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

ZAMBRERO Level 2, 80 Wentworth Avenue Surrey Hills NSW 2010 Phone: 02 9252 9673

DONUT KING PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

SALSAS MEX FRESCAS! Level 1, Tower 2 Chadstone Place, 1341 Dandenong Road Chadstone VIC 3148 Phone: 03 9508 4409

FLANNERYS NATURAL GROCERS Unit 2/38 Eastern Service Road Stapylton QLD 4207 Phone: 07 3054 4395

SKEWERZ KEBABZ 5 Henry Street Loganholme QLD 4129 Phone: 07 3175 0637

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AU S T R A LI A N f ra nchise lis ting s SMOOTHIE FACTORY L54, 111 Eagle Street Brisbane QLD 4000 Phone: 1300 880 382

BUBBAS PIZZA PASTA & MORE 284 Bridge Road Richmond VIC 3121 Phone: 03 9427 7874

SPAR AUSTRALIA Locked Bag 30 Acacia Ridge QLD 4110 Phone: 07 3715 3000

BURGER EDGE PO Box 272 Altona VIC 3018 Phone: 0459 220 141

TOKYO SUSHI KITCHEN Phone: 0447 091 334

BURGER URGE FRANCHISING Level 1 4/15 Lamington Street New Farm QLD 4005 Phone: 0438 791 984

TRAMPOLINE GELATO Level 9, 616 St Kilda Road Melbourne VIC 3004 Ph: 1300 003 326 TUTTI FRUTTI PO Box 308 South Perth WA 6951 Phone: 08 6181 3584 WASABI WARRIORS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 WRAY ORGANICS PO Box 1277 Coolangatta QLD 4225 Phone: 07 5536 7291 YARRA VALLEY FARMS 10 Thomas Street Yarraville VIC 3013 Phone: 1300 734 433

Food – Take Away A LA TURKO 3/7 Birmingham Avenue Villawood NSW 2163 Phone: 02 9723 0300 ALI BABA 29 Williamson Road Ingleburn NSW 2565 Phone: 02 9829 8600 BING BOY 308-320 (Shop 8) Grange Road Kidman Park SA 5025 Phone: 08 8356 4749

CHARCOAL CHICKEN EXPRESS Cnr Alexander Drive & Grand Promenade Dianella Stirling Perth WA Phone: 08 9276 9122 CHICKEN EXPRESS SYSTEM PO Box 912 Fairfield NSW 2165 Phone: 0415 500 500 COAST TO COAST THE GOLDEN ROAST PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700 COOLABAH TREE CAFÉ PO Box 226 Arundel QLD 4214 Phone: 07 5573 0255 COUNTRY CHICKEN 2190 Gold Coast Highway Miami QLD 4220 Phone: 07 5628 7032 CROISSANT EXPRESS PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844 CRUST GOURMET PIZZA BAR PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242 DOMINO’S PIZZA Level 5 KSD1, 485 Kingsford Smith Drive Hamilton QLD 4007 Phone: 1300 131 888 EAGLE BOYS DIAL-A-PIZZA Level 1, 493 Ipswich Road Annerley QLD 4103 Phone: 07 3373 1000 FANCY FILLINGS Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400

BK’s Takeaway 95 Princes Hwy, Trafalgar, Vic 3824 Contact: Tegan Walker Phone: 03 5633 2131 Email: admin@bkstakeaway.com.au Website: www.bkstakeaway.com.au Business description: BK’s Takeaway is a retail food outlet specialising in hot and tasty ready-to-go food and also offering a variety of dine-in options. BK’s Takeaway is all about traditional Australian fare – from hamburgers, potato cakes, and fish and chips, to sandwiches, coffee, and lots more. BK’s Burgers were also voted one of Victoria’s top 5 burgers. The BK’s Takeaway franchising system is based on over 20 years experience in the food and beverage industry. Membership: FCA, VECCI, C4G. Year established: 20 years Number of franchise outlets: 3 Initial franchise fee: $30,000 Investment required: $150,000 Training & support: Intensive and ongoing Locations available: Outer Suburbs

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Fresh Juice Vending Email: robert@freshjuicevending.com.au Business description: Freshly squeezed Orange Juice vending machines are rapidly growing in the global market and we are now currently looking for franchisee partners to replicate this successful venture in Australia. By offering Australian consumers a 100% natural, deliciously healthy alternative drink option to what is currently available - with no added preservatives and made from Australian grown and sourced fruit - it’s a win-win business concept that is good for investors and the consumers alike. Year established: 2018 Investment required: 10 X vending machines at $13,750 each Training & support: When you partner with Fresh Juice Vending, they will provide: • A roadmap guide to get you up and running • Support for the installation and start-up of the machines • Major maintenance and express repairs to minimise downtime • Supply of spare parts • Software upgrades • 24/7 customer service call centre • Training for your technicians • Quarterly machine maintenance inspection • Marketing support at the national level • Business guidance from both the Machine Manufacturer and Master Franchisor Locations available: Australia wide GFC CAFÉ Unit 1/61 Link Crescent Coolum Beach QLD 4573 Phone: 07 5495 3157 GOLDEN ROAST (THE) PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700 GOLDEN FRIED CHICKEN Phone: 1800 802 662

FIVE DOGS 290 Brunswick Street Fortitude Valley QLD 4006 Phone: 0432 455 444

GO SUSHI PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

FITCHIPS PO Box 218 Subiaco Perth WA 6904 Phone: 08 9444 5100

HEALTHY HABITS Level 6, 428 George Street Sydney NSW 2000 Phone: 1300 003 326

“As a business model, franchising is unrivalled in its capacity to take a business idea and expand it into a nationally or internationally franchised network.” Mary Aldred

HOMBRE MEXICAN CANTINA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 HUNGRY JACK’S Level 1, 15-19 Swanston Street Melbourne VIC 3000 Phone: 03 9831 7100 JESTERS Phone: 1800 221 250 KFC 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3000 LIV-EAT Level 3, 118 Liverpool Street Hobart TAS 7000

LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552 MAD MEX FRESH MEX GRILL Q537 Queen Victoria Building Sydney NSW 1230 Phone: 02 8115 9550 MARIES PIZZA U 8 2527 Gold Coast Highway Mermaid Beach QLD Phone: 1300 4627 437 MCDONALD’S AUSTRALIA 21-29 Central Avenue Thornleigh NSW 2120 Phone: 02 9875 6666 MOEVENPICK ICE CREAM 254-294 Wellington Road Mulgrave VIC 3170 Phone: 1800 633 200 NEW YORK SLICE PIZZA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 NOODLE BOX Suite 13a 661-663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200 OCEAN MASTER INTERNATIONAL PO Box 5327 Marrickville NSW 1475 Phone: 02 8004 2998 OGALO PORTUGESE STYLE CHICKEN 18/2-8 Campbell Street Artarmon NSW 2064 Phone: 02 9438 1711

SANDWICH CHEFS Phone: 03 9856 4400 SARPINO’S PIZZERIA Phone: +65 6276 0364 SCHNITZ FRANCHISING Level 2, 3 River Street South Yarra VIC 3141 Phone: 1300 729 900 SPUDBAR 197A Waverley Road Malvern East VIC 3145 Phone: 03 9571 0600 STAX SUBS & COFFEE Phone: 08 8272 8488 STIR CRAZY PO Box 1776 Rozelle NSW 2039 Phone: 0413 136 271 SUBWAY® RESTAURANTS PO Box 313 Fortitude Valley QLD 4006 Phone: 1800 630 355 SUMOSALAD Suite 2, Level 3, 104 Commonwealth Street Surry Hills NSW 2010 Phone: 02 7200 4300 SUNSHINE KEBABS Office 12, 3245 Logan Road Underwood QLD 4119 Phone: 07 3219 8699 TASTY THAI 109 / 260 Collins Street Melbourne VIC 3000 Phone: 03 9654 9899 THE POULTRY PLACE Phone: 1300 558 278

Just Cuts First Floor, 4-6 Kingsway, Cronulla, NSW 2230 Contact: Luke Manning/Zenardia Anderberg Phone: (AUS) 02 9527 5444 (NZ) 0800 100 114 Email: bdm@justcuts.com Website: www.justcuts.com Business description: Just Cuts provides easy and convenient quality haircuts for the whole family and a range of salon quality, paraben-free haircare and styling products stocked exclusively in Just Cuts salons. Style your work and life, your way, with Just Cuts – the largest hairdressing franchise in the Southern Hemisphere! You will have access to a proven system that has been working for over 28 years across Australia, New Zealand and the UK. Membership: Franchise Council of Australia (FCA), Hair & Beauty Australia Industry Association (HABA), Australian Hairdressing Council (AHC) Year established: 1982 Number of franchise outlets: Over 210 Initial franchise fee: $17,500 - $35,000 Investment required: $85,000 – $260,000 Training & support: Get all the support you need from the qualified team at the Just Cuts Head Office Academy, who will provide you with business, operational and marketing support to run your business and achieve your goals. You will have access to a proven system that has been working for over 28 years. Locations available: Australia & New Zealand

OLIVER’S REAL FOOD PO Box 3678 Tuggerah NSW 2259 Phone: 0434 390758

THE SMOOTHIE FACTORY PO Box 794 Sunny Bank QLD 4109 Phone: 1300 880 382

PASTAGOGO 259 Anley Road Malvern Park SA 5061 Phone: 0402 211 599

URBAN BURGER PO Box 91 Oxenford QLD 4210 Phone: 07 5580 1608

LATTOUF HAIR SPA Shop 3013 Top Ryde City Shopping Centre 102-129 Blaxland Road Ryde NSW 2112 Phone: 1300 363 737

PIZZA CAPERS PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242

WOKINABOX 13A / 663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200

MAESTRO HAIRDRESSING 90 Douglas Parade Williamstown VIC 3016 Phone: 03 9397 5983

PIZZA HUT Level 2, 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3023

XQUISITO PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 765 081

RODNEY WAYNE HAIRDRESSING PO Box 825 Shortland Street Auckland CBD Phone: +64 9 358 4644

PIZZA TEMPTATIONS Shop 2/1 Brygon Creek Drive Upper Coomera, Gold Coast QLD Phone: 1300 22 33 17

YOGURTLAND AUSTRALIA 50 Hunter Street Newcastle NSW 2300 Phone: 1300 709 709

PURE+NATURAL Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400 PRETZEL WORLD Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 RED ROCK NOODLE BAR PO Box 1463 Capalaba QLD 4179 Phone: 1300 473 376 RICE WORKSHOP 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484 SALSAS MEX FRESCAS! Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd Chadstone VIC 3148 Phone number: 03 9508 4409

Hairdressing BLOW DRY BAR 10 Vawser Court Coramandal Valley SA 5051 Phone: 0400 228 053 CAPELLI ARMADALE Phone: 03 9822 3183 JOHN BRENNAN HAIR FRANCHISING PO Box 266 Glenorie NSW 2057 Phone: 02 9453 4865 FRANCK PROVOST 100 William Street Woolloomooloo NSW 2011 Phone: 02 9331 5147 HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200

SALON EXPRESS PO Box 344 North Perth WA 6906 Phone: 08 6363 7030 SMART CUTS™ 118 Queens Street Melbourne VIC 3000 Phone: 03 9640 0062 TONI + GUY HAIRDRESSING Phone: 02 9380 2299

“Evaluate your passions and skill-set. Are they aligned and do they positively impact the franchise business you are about to invest in?” DC Strategy 2 0 1 9 F R A NCHIS E DIRECTORY | 81

AU S T R A LI A N f ra nchise lis ting s Health & Fitness

9ROUND 238 Old Cleveland Rd, Coorparoo, Brisbane QLD 4151 Contact: Magdalena Varley Phone: 0415 345 794 Email: mvarley@liftbrands.com Website: 9round.com.au/own-a-franchise/ Business description: A specialised fitness centre that brings boxing, kickboxing and functional training to the masses in a convenient, affordable, 30 minute full body circuit format! Workouts involve aerobic, anaerobic, and resistance training, getting you results, fast! The 9Round Fitness Franchise is breaking the mold in the fitness industry, dedicated to keeping the business model simple and the cost of entry low. With a proven business model, a network of dedicated support staff, and other franchise owners, 9Round owners always have somewhere to turn for support and guidance. Membership: Fitness Australia Year established: 2016 in Australia Number of franchise outlets: 700+ worldwide, 17 open in Australia Initial franchise fee: 30,000 + GST Investment required: $150,000 - $200,000 Training & support: Practical, operational, business & marketing Locations available: Multiple across Australia ALIVE CLINICS 1/47 Taree Street Burleigh QLD 4220 Phone: 07 5593 4489 ANYTIME FITNESS Level 2, 71 Longueville Rd Lane Cove NSW 2066 Phone: 02 9415 5300 ARTHUR MURRAY DANCE STUDIOS Phone: 02 9439 2061 BACK IN MOTION HEALTH GROUP 1/327 Police Road Mulgrave VIC 3170 Phone: 1300 859 581 BACKCARE & SEATING 501 Nepean Highway Brighton VIC 3186 Tel: 03 9591 6200 BODIEZ 24/7 Level 1/471 South Pine Road Everton Park QLD 4053 Phone: 0488 556631 BOXING FIT 4/11 Salmon Street Port Melbourne VIC 3207 Phone: 1300 269 348 COMPLETE FEET 535 Boronia Road Wantirna VIC 3152 Phone: 03 9720 7676 CONTOURS Suite 301, 19A Boundary Street Rushcutters Bay NSW 2011 Phone: 02 8353 5203

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CORE9 FITNESS 2/384 Pittwater Road North Manly NSW 2100 Mobile: 0417 214 917

LISTEN TO YOUR BODY First Floor, 19-21 Centreway East Keilor VIC 3033 Phone: 03 9331 5673

CRYO AUSTRALIA Phone: 1300 279 628

MASSAGE ENVY Phone: 02 9762 5747

CURVES INTERNATIONAL 100 Ritchie Road Woodway TEXAS 76712 Phone: +254 399 8409

MATT FIDDES GROUP 12 Baronia Crescent Marcoola QLD 4564 Phone: 1800 840 403

DESTINATION FOR MEN 35 Unley Road Parkside SA 5063 Phone: 08 8357 3610

MOUNTAIN DESIGNS Phone: 07 3114 4330

EFM HEALTH CLUBS PO Box 3066 Unley SA 5061 Phone: 1300 336 348 ENVIE FITNESS Suite 505, 19a Boundary Street Rushcutter Bay NSW 2011 Phone: 02 9332 2824 F45 TRAINING NSW Phone: 02 8006 9599 FAD CHEER AND DANCE Unit 1, 52 Neumann Road Capalaba QLD 4157 Phone: 1300 362 728 FERNWOOD WOMEN’S HEALTH CLUBS Level 1, 475 Flinders Lane Melbourne VIC 3000 Phone: 03 9630 8800 FITNESS ENHANCEMENT Phone: 07 5596 6617 FITNESS MATTERS Shop 4-5 25 Benabrow Avenue Bellara QLD 4507 Phone: 07 3408 6000

NEW LEVEL PERSONAL TRAINING STUDIOS 69A Anderson Street Yarraville VIC 3013 Phone: 03 9325 1808 ORANGETHEORY FITNESS Phone: 02 9043 0403 OZIFIT 163 High Street Wodonga VIC 3690 Phone: 0416 651 529 PEAK PHYSIQUE HOT YOGA Head Office – Noosa Heads QLD Phone: 0477 706 832 PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 Phone: 02 4648 2099 PREGGI BELLIES Level 1, 93-95 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 9733 RESSLEEP Phone: 0417 272 017 RUSH HOUR AUSTRALIA PO Box 236 Oatlands NSW 2117 Phone: 1300 007 874

FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300

SALTS OF THE EARTH 89 Victoria Avenue Albert Park VIC 3206

GENESIS FITNESS CLUB 20 Longstaff Road Bayswater VIC 3153 Phone: 1300 464 363

SHE FITNESS 502/176 Glenmore Rd, Paddington NSW 2021 Phone: 1300 561 800

GOLD’S GYM 81 Gozzard Street Gungahlin ACT 2913 Phone: 02 6280 4987

SNAP FITNESS AUSTRALIA Unit 3, 11 Palmer Place Murarrie QLD 4172 Phone: 1800 SNAP GYM

HEALTHY INSPIRATIONS PO Box 3280 Darra QLD 4076 Phone: 07 3177 0842

SOOTHE MOBILE MASSAGE 3 Grassland Crescent Officer VIC 3809 Phone: 03 5943 2156

HIDOW AUSTRALIA 1/76 Township Drive Burleigh Heads QLD 4220 Phone: 1300 911 442

SPEEDFIT AUSTRALIA Phone: 1300 121 313

HYPOXI AUSTRALIA 7 Blackfriars Street Chippendale NSW 2008 Phone: 02 9281 2033 JETTS FITNESS 24/7 31 Brisbane Road Mooloolaba QLD 4557 Phone: 07 5458 5300 KIESER TRAINING CENTRES 41 Cecil Street South Melbourne VIC 3205 Phone: 03 9696 3599 KX PILATES 27 St Edmonds Road Prahran VIC 3181 Phone: 03 9510 8941 LIFECARE HEALTH Phone: 03 9529 8899

SPORT STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 SPORTZING COURT CARE SERVICES PO Box 5258 Maroochydore QLD BC 4558 Phone: 1800 818 894 STEP INTO LIFE Unit 24, 148 Chesterville Road Moorabbin VIC 3189 Phone: 1300 134 136 TERRY WHITE CHEMISTS Phone: 07 3238 0222 VISION PERSONAL TRAINING 3/30 Endeavour Road Caringbah NSW 2229 Phone: 1300 181 786

Home Based Businesses ALL STRIPPED 23 Shearson Crescent Mentone VIC 3194 Phone: 03 8677 7722

Home Services 1800-GOT-JUNK? Phone: 1800 468 586 AIRCOAT AUSTRALIA 1 Griffith Avenue Bentleigh East VIC Phone: 1800 247 262 AMALGAMATED PEST CONTROL PO Box 74 Archerfield QLD 4108 Phone: 07 3277 4444

ATM2GO PO Box 332 North Lakes, Qld 4509 Contact: Andrew Marsh Phone: 07 3205 4441 Email: Andrew.marsh@atm2go.com.au Website: www.atm2go.com.au Business description: Unique business opportunity. Work from home and create your own work/life balance. Mobile ATMs for events and fixed ATMs for retail sites. Be your own boss without being on your own! You’ll be supported by our management team who have over 45 years’ combined experience in the ATM industry, 16 other franchisees and an online portal to remotely manage machines 24/7. Exclusive territories in both regional and metro areas available. Membership: ATMIA Year established: 2011 Number of franchise outlets: 16 Initial franchise fee: From $8,800 Investment required: From $274,000 (including franchisee fee and “stock”) Training & support: Initial training at head office, ongoing phone support Locations available: Melbourne, Sydney, Adelaide, Newcastle, Bundaberg, Cairns, Launceston

AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS Unit 2, 8 Villanova Street Wanneroo WA 6065 Phone: 1300 131 289 AUSTRALIAN CARPET DYING PO Box 1039 Niddrie VIC 3042 Phone: 03 9325 4111 BLACK AND WHITE HOME SERVICES PO Box 1131 Morayfield QLD 4506 Phone: 1300 133 811 CIRILLO LIGHTING & CERAMICS 173 Gladstone Street Fyshwick ACT 2609 Phone: 02 6280 4377 COLONIAL PLANTATION SHUTTERS 201 Riverview Road Clareville NSW 2107 Phone: 02 9973 1718 COMPLETE PROPERTY REJUVENATION 33 Theresa Avenue Melbourne VIC 3149 Phone: 1300 136 706

ENSUITES ON TOW 1B/294 New Cleveland Road Tingalpa QLD 4173 Phone: 0477 799 033 FORTUNE PLUS Level 5, 26 Orchid Avenue Surfers Paradise QLD 4217 Phone: 1800 041 274 JIM’S BATH RE-SURFACING Phone: 131 546 JIM’S COMPUTER SERVICES Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 LOLLYPOTZ GPO Box 1881 Canberra City ACT 2601 Phone: 1300 565 597 THE E TEAM Eildon Road St Kilda VIC 3182 Phone: 1300 735 943 XPRESSO DELIGHT PYT LTD 5023 Emerald Island Drive Carrara, QLD 4211 Phone: 0414 669 101

ECO PEST CONTROL 9 Milla Court Kilburn SA 5084 Phone: 13 14 40 ELITE CARPET DRY CLEANING 6 Dulwich Street Loganholme QLD 4129 Phone: 07 3801 2115 FIX ‘N’ CHIPS PO Box 1051 Barwon Heads VIC 3227 Phone: 1300 349 624 FOUR SEASONS GUTTER PROTECTION Unit 23/63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523 GREENBIZCHECK Phone: 1300 552 335 GREY ARMY MANAGEMENT 1 / 56 Harley Crescent Condell Park NSW 2200 Phone: 0408 544 854 GUTTER-VAC PO Box 108 Albion Business Centre Albion QLD 4010 Phone: 07 3357 6270 HANNAFORD - SEED PROTECTION SPECIALIST Level 3, 70 Hindmarsh Square Adelaide SA 5000 Phone: 08 8112 0900 HIRE A HUBBY Suite 9B/9-11 Commercial Road Kingsgrove NSW 2208 Phone: 1800 803 339 HOME SERVICE PROFESSIONALS PO Box 38 Holden Hill SA 5088 Phone: 08 8297 4744

BATHROOM WERX 3 Harrow Street Preston VIC 3072 Phone: 1800 644 171 ECOKLEENSOLAR 32 Glastonbury Drive Mudgeeraba QLD 4213 Phone: 1300 787 061

DIAL-AN-ANGEL PO Box 543 Edgecliff NSW 2027 Phone: 1300 721 111

deckseal PO Box 4093, Burwood East VIC 3151 Contact: Danielle Burgess Phone: 1800 332 525 (1800 DECKCLEAN) Email: admin@deckseal.com.au Website: www.deckseal.com.au Business description: Leading the way in deck and timber restoration and maintenance services, specialising in the treatment of new and existing timber decks, structures and features. The DeckSeal Franchisee Package is designed to maximise the opportunity for you to build and expand your own successful business from practical skills to software systems and complete operational manuals, we’ve got you covered. | A Franchise with real benefits | Industry leaders | Niche business | Booming growth segment | Large territories | Be part of this exciting, successful franchise, with a continous flow of enquiries and repeat business. Come and “Restore the old, and Preserve the new” with DeckSeal! Year established: 2007 Number of franchise outlets: 5 Initial franchise fee: $30,000 Investment required: $65,000 +gst (incls franchisee fee) + vehicle Training & support: Full training and ongoing support Locations available: Western zone 1+2, Bayside outer + Inner, Northern 1+2, South Eastern zones 1,2+3

HOME SORTED! PO Box 197 Keilor East VIC 3033 Phone: 1300 30 11 77 HOUSEWORK HEROES Phone: 1300 722 622 JIM’S BATH RE-SURFACING Phone: 131 546 JIM’S PEST CONTROL Phone: 131 546 JIM’S POOL CARE Phone: 131 546 MAGNETITE WINDOW COVERS 36 Garema Circuit Kingsgrove, NSW 2208 Phone: 02 9565 4070 MANNINGS AV Suite 343/80 The Pines Shopping Centre Elanora QLD 4221 Phone: 1300 137 891 MARRS CURTAINS, BLINDS & SHUTTERS PO Box 129 Kellyville NSW 2155 Phone: 1300 306 751 MATTRESS DOCTOR AUSTRALIA 13 Aberdour Avenue Rouse Hill NSW 2155 Phone: 1300 387 864 MATTRESSKLEEN AUSTRALIA 2-18 Excelsior Road Cronulla NSW 2230 Phone: 0431 845 031

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AU S T R A LI A N f ra nchise lis ting s MINC SERVICES PO Box 353 Aspley QLD 4034 Phone: 1300 88 6462 MURRAY PEST & WEED CONTROL PO Box 2263 Kent Town SA 5071 Phone: 08 8334 1000 PARADISE SHADE UMBRELLA’S Level 3, 16 Queensland Avenue Broadbeach QLD 4218 Phone: 1800 258 250 PUREPROTECT PO Box 576 Woollahra NSW 1350 Phone: 1800 664 602 REFACEIT 161 Cooroy Belli Creek Road Cooroy QLD 4563 Phone: 0413 802 226

V.I.P. HOME SERVICES Phone: 13 26 13 V.I.P. HOME SERVICES FENCING & HOME MAINTENANCE National Office - Unit 9/35 Progress Street Mornington VIC 3931 Phone: 03 5975 7379

“To be a successful business enterprise, you must be robust.” Mary Aldred

Hotels, Motels & Apartments ACCOR HOTELS Phone: 02 9280 9820 QUEST APARTMENT HOTELS Phone: 1800 334 033

HI HO CLEAN AND GARDEN 52 Bayview Drive Launceston TAS 7250 Phone: 0408 289 237 JIM’S MOWING Phone: 131 546 JIM’S TREES Phone: 131 546 KWIK KERB Phone: 1300 302 551 LOCAL TREE CARE 22 Kothes Lane Baranduda VIC 3691 Phone: 0417 684 571 SOFT STONE SCULPTURES PO Box 1507 Warriewood NSW 2102 Phone: 02 9811 1298 WEEDING WOMEN PO Box 747 Osborne Park DC WA 6916 Phone: 1800 247 484

Internet Mobile Franchises

Spray Pave Australia Pty Ltd GPO Box 501, Greenacres SA 5086 Contact: Mr Chris Bylhouwer Phone: FREE CALL 1800 688 888 or 0412 842 671 Email: spraypave@senet.com.au Website: www.spraypave.com Business description: Earn up to $3,000 p/w, Yes up to $150,000 per year, in a one man business. All existing concrete, is a job waiting for you! Improve safety and appearance on driveways, paths, shops, walkways etc, inside or outside. Domestic, Commercial & Government. Have the freedom to work when, where and how you want because this is a License business, not a Franchise. Design your own License/Business package to suit your budget. Security with Australia’s largest and oldest network. Year established: 1991 Number of units: 100+ Investment required: : $37,500 or Easy Payment Plan from $5,000 deposit Training & support: 3 days H/O + 2 days on your own job site. FREE support for life! Locations available: Across all Australia SUPER SHOWER SEAL Phone: 0433 150 273 TAPS’N TOILETS PO Box 380 Strathpine QLD 4500 Phone: 1800 801 617 TERMICAM PO Box 369 Glen Waverley VIC 3150 Phone: 1300 837 642 THE MINDERS 6/585 Blackburn Road Notting Hill VIC 3168 Phone: 03 9561 0244 UNITED HOME SERVICES Unit 10/195 Prospect Highway Seven Hills NSW 2147 Phone: 02 9838 0444 WENATEX PO Box 301 The Gap QLD 4061 Phone: 1300 858 139

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APEX PACIFIC 68 Crewe Place Rosebery NSW 2018 Phone: 02 9662 3433 BLOOMTOOLS 3/2 Boston Court Varsity Lakes QLD 4227 Phone: 1300 399 399

ARRIVE ON TIME APPLIANCE REPAIRS 13/1a Elizabeth Street Hastings VIC 3915 Phone: 1300 137 121 AUSSIE MOBILE GROOMING Phone: 1-800-PET-MOBILE

DIGITAL DREAMS PO Box 246 Pacific Fair QLD 4218 Phone: 07 5560 2603

AUS1ENERGIS 17 McClure Road Kensington VIC 3431 Phone: 1300 782 217

EXA WEB SOLUTIONS 1186 Toorak Road Camberwell VIC 3124 Phone: 03 9889 6888

B & S MOBILE SHARPENING 9 Karnak Court Glen Waverley VIC 3150 Phone: 03 9560 1731

HI SPEED INTERNET KIOSKS PO Box 186 Burwood VIC 3125 Phone: 1300 611 001

BASE ZERO MOBILE ROCKCLIMBING Phone: 0403 195 162

NOQ 58 Brougham Place North Adelaide SA Phone: 1800 028 128 THE CASH BACK APP Level 5, 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3010 9755 WEBSITEGURUS Suite 8, 303 Maroondah Highway Ringwood VIC 3134 Phone: 03 9010 5760

Landscaping & Gardening COOCHIE HYDROGREEN PO Box 3371 Manuka ACT 2603 Phone: 1800 245 955 FLOWER POWER 124 Newbridge Road Moorebank NSW 2170 Phone: 1300 042 273 FOX MOWING 13 Luderitz Close Hallett Cove SA 5158 Phone: 1800 369 669 GRAHAMS GARDEN CARE PO Box 7133 Loganholme Post Shop QLD 4128 Phone: 1300 134 035

BOSETTI WINDOW SOLUTIONS Phone: 1300 997 409 BUGROFF PEST BUSTERS 4 Sloss Street Horsham VIC 3400 Phone: 1300 559 799 CAFE2U PO Box 290 Frenchs Forest NSW 1640 Phone: 1300 223 328 (CAFÉ2U) CAPPUCCINO XPRESS 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388 COFFEE BELLA 7 Neumann Court Kunda Park QLD 4556 Phone: 1300 721 811 CREPE AFFAIR PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 CREPES (273 737) DRUG SAFE PO Box 1111 Crows Nest NSW 2065 Phone: 1300 DRUGSAFE ENZED HOSE DOCTORS PO Box 1022 Wodonga VIC 3689 Phone: 1800 651 362 ESPRESSO MOBILE CAFÉ Phone: 0414 355 947

FASTWAY COURIERS Level 9, 491 Kent Street Sydney NSW 2000 Phone: 1300 FASTWAY

SNAP-ON TOOLS PO Box 6077 Seven Hills NSW 2148 Phone: AUS - 1800 762 766 | NZ - 0800 762 766

PAWS PET SITTERS PO Box 728 Everton Park QLD 4053 Phone: 1300 88 PAWS

FIBRENEW INTERNATIONAL LTD 1/47 Sunnyside Road Scarborough Brisbane QLD 4020 Phone: 1 300 954 812

TENDER LOVING CUISINE Phone: 1300 786 333

PERSONALISED PET PO Box 326 Budgewoi NSW 2262 Phone: 1300 COLLAR (1300 26 55 27)

FILTAFRY 2187 Princes Highway Clayton South VIC 3168 Phone: 1800 666 664 FISHER & PAYKEL Level 1, 1 Eden Park Drive Macquarie Park NSW 2113 Phone: 1300 650 590 FLAMIN’ SHARP PO Box 353 Bordertown SA 5268 Phone: 0417 877 476 FLIPPIN’ FRESH SEAFOOD 57 McLindens Road Barnawartha North VIC 3691 Phone: 0416 267 485

THE IRONING ELF 58 Neville Lane Napoleons VIC 3352 Phone: 1300 476 353 TIMBER DOCTOR 2/52 Export Drive Molendinar QLD 4214 Phone: 1300 453 284 TILE RESCUE PO Box 221 Hawks Nest NSW 2324 Phone: 1800 853 335 TOOLFORCE 1 Romford Road Kings Park NSW 2148 Phone: 02 9831 6555

FORMALWEAR EXPRESS Phone: 1300 367 625

VICTORY CURTAINS AND BLINDS 245 Browns Road Noble Park VIC 3174 Phone: 03 8793 5700

HAIRDRESSERS ON THE MOVE 12 Garie Place Frenchs Forest NSW 2086 Phone: 1300 004 247

XPRESSO MOBILE CAFE PO Box 57 Carina QLD 4152 Phone: 1300 655 559

HIRE A TRADESMAN PO Box 530 Elsternwick VIC 3185 Phone: 1300 79 HIRE (4473) HITMAN PROFESSIONAL PEST CONTROL 53 Commercial Drive Shailor Park QLD 4128 Phone: 07 3827 5000 HOME ICE CREAM 173-181 McDougall Street Toowoomba QLD 4350 Phone: 07 4699 9980 HOSEMASTERS INTERNATIONAL 17 Kewdale Road Kewdale WA 6986 Phone: 08 9356 1711 INK ON THE RUN PO Box 4109 Illawong NSW 2234 Phone: 1800 465 786 JIM’S PEST CONTROL Phone: 131 546 JIM’S WINDSCREENS Phone: 131 546 MOBILE FILTRATION SERVICES (MANAFRY) 17 Ladymary Terrace Gympie QLD 4570 Phone: 1800 637 638 MOBILE HOSEFIXERS PO Box 3017 Caboolture BC QLD 4510 Phone: 07 5428 0321 NATIONAL DRONES PO Box 2322 Ivanhoe East VIC 3079 Phone: 1300 SKY VIEW (759 843) OVEN & BBQ CLEANING Phone: 0409 202 592 PRISTINE WATER SYSTEMS 2/28 Central Park Avenue Ashmore QLD 4214 Phone: 07 5597 0592 SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557

Pet Stores, Products & Services ADVANCE PET SITTING PO Box 6515 Upper Mt Gravatt QLD 4122 Phone: 1300 873 277 AUSSIE POOCH MOBILE Unit 4, 13-15 Brewer Street Burpengary QLD 4505 Phone: 1300 369 369 BARK BUSTERS + DOG TRAINING PO Box 139 Dapto NSW 2530 Phone: 1800 067 710 CITY FARMERS DOGWASH PO Box 815 Willoughby NSW 2068 Phone: 0402 902 620 DON’T FRET PET! 67 Cooloolabin Road Yandina QLD 4561 Phone: 1300 307 021

PET CAFE 589 Logan Road Greenslopes QLD 4120 Phone: 07 3397 5477 PET MOBILE PO Box 164 Lane Cove NSW 1595 Phone: 1300 137 101 PETS GALORE 8 Hodgson Street Toowoomba QLD 4350 Phone: 07 4632 6917 PETS PANTRY 7 Hartley Court Rosanna 3084 Victoria Phone: 1300 304 034 PETSTOCK 1/300b Gillies Street Ballarat VIC 3350 Phone: 0422 608 240 NOSE TO TAIL DOGWASH 237 Bush Road Albany, Auckland NZ Phone: +64 9 448 2227 TRU BLU DOG WASH PO Box 265 Warrnambool VIC 3280 Phone: 03 9998 5671

Photography EVENT PHOTOGRAPHY.COM 23 Karall Street Ormeau QLD 4208 Phone: 1300 551 749 FLASH MORFFEW PHOTOS Shop 5034, Level 5 Westfield Bondi Junction NSW Phone: 02 9389 5644 FRAMECOR 4 Vale Street Malaga WA 6090 Phone: 08 9249 5122 HOUSE GURU Phone: 0430 535 798

DOGTECH Phone: 02 9554 9356

LITTLE IMAGES Phone: 1800 778 868

DOGUE FRANCHISING 240 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 1998

MSP PHOTOGRAPHY 2 Ball Place Wagga Wagga NSW 2650 Phone: 1800 069 976

HYDRODOG MOBILE DOG GROOMING Suite 14, 209 Toorak Road South Yarra VIC 3141 Phone: 1300 659 055

PIXIFOTO & PORTRAIT PLACE 15 Ferndell Street South Granville NSW 2142 Phone: 02 8718 6900

JIM’S DOG WASH Phone: 131 546

SANDPIT PHOTOS 28/6 Jubilee Avenue Warriewood NSW 2102 Phone: 02 9979 9334

LONELY PETS CLUB PO Box 1042 Brunswick VIC 3056 Phone 1300 283 353 METRODOGS 26-28 Donaldson Street Corryong VIC 3707 Phone: 02 6076 2888 PAMPERED PUP 12 Minimine Street Stafford QLD 4053 Phone: 0408 880 023

STARSHOTS GLAMOUR PHOTOGRAPHY 1/113-115 Oxford Street Darlinghurst NSW 2010 Phone: 02 9380 8023 TAPSNAP AUSTRALIA 120 Erina Street East Gosford NSW 2250 Phone: 1800 827 762 VIVA LIFE PHOTOGRAPHY Phone: 1300 00 8482 2 0 1 9 F R A NCHIS E DIRECTORY | 85

AU S T R A LI A N f ra nchise lis ting s COLDWELL BANKER PO Box 5009 Gold Coast Main Centre Phone: 07 5528 3088

Pool & Spa JIM’S POOL CARE Phone: 131 546 KINGS C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777 NARELLAN POOLS Suite 201, 2-8 Brookhollow Avenue Baulkham Hills NSW 2153 Phone: 1300 676 657 POOLWERX 10 Camford Street Milton QLD 4064 Phone: 1800 489 735 SWIMART Phone: 02 9898 8666

“Your journey to a successful franchise starts with having the right knowledge.” Justine Williams

Printing & Copying ICPRINT AND DESIGN Phone: 1800 427 746 KWIK KOPY AUSTRALIA PO Box 1138 North Sydney NSW 2060 Phone: 1300 251 787 LOYALTY PRINT 103/ 270 Pacific Highway Crows Nest NSW 2065 Phone: 1800 208 234 MAIL BOXES ETC (MBE) 54 Alexander Street Crows Nest 2065 NSW Phone: 1800 556 245

CREATIVE BY DESIGN PO Box 1360 Fyshwick ACT 2609 Phone: 1300 366 222

Snap Print Design Websites Ground Floor, Bldg D, 12-24 Talavera Road, North Ryde NSW 2113 Contact: Kevin Lacey Phone: (02) 8870 5106 Email: franchiseenquiries@snap.com.au Website: www.snap.com.au Business description: The sophisticated Snap Centre of today is a far cry from the convenience of the corner printer of the 60s, Snap is one of the most recognised brands in Australia with a reputation in its field of quality production and service, and a commitment to people. Snap continues to evolve its franchise model and is building on its reputation for innovation and embracing change through the introduction of new products and services combining the best of traditional print with online marketing solutions. We are Multiple Award Winning Australian Franchise Success Story that has expanded its successful franchise model into Master Franchises in Ireland, China, New Zealand. Membership: Franchise Council of Australia, Franchise Council of New Zealand & Print Industries Association of Australia. Year established: 1899 Number of franchise outlets: 150+ - AUS & NZ Initial franchise fee: $35,000 AUD Investment required: From $50,000 AUD Training & support: Yes - extensive Locations available: Yes - Limited strategic areas WORLDWIDE ONLINE PRINTING Unit 31, 112 McEvoy Street Alexandria NSW 2015 Phone: 02 9386 9708

Real Estate & Property Services

MINUTEMAN PRESS 316/19 Milton Parade Malvern VIC 3144 Phone: 03 9832 0873

ACE BODY CORPORATE MANAGEMENT 2/222 Beach Road Mordialloc VIC 3195 Phone: 03 9239 5400

POSTNET AUSTRALIA Suite 8 / 283 Alfred Street North Sydney NSW 2060 Phone: 02 9953 7070

AIDA REAL ESTATE PO Box 8227 Toowoomba South QLD 4350 Phone: 1300 243 200

QUICK COLOURPRINT.COM.AU 7/85-91 Broun Avenue Morley WA 6062 Phone: 1300 784 250

BARRY PLANT REAL ESTATE Level 2/860 Doncaster Road Doncaster East VIC 3109 Phone: 03 9840 9555

READY STEADY PRINT PO Box 9053 Brighton VIC 3186 Phone: 1300 601 609

BEVANS REAL ESTATE 10/345 Lawrence Hargrave Drive Thirroul NSW 2515 Phone: 02 4267 3444

“If the franchised business operates from a fixed location, there needs to be additional due diligence performed in respect of the location.” Raynia Theodore 86 | 2 0 1 9 FR A NCHISE DIR E C T O RY

BIGGIN & SCOTT Level 1, 946 High Street Armadale VIC 3143 Phone: 03 9828 4500 CENTURY 21 AUSTRALIA Level 3, 33 York Street Sydney NSW 2000 Phone: 02 8295 0600 CHANGINGPLACES PO Box 139 Balaclava VIC 3183

FRUIT PROPERTY Level 1, 188 Latrobe Terrace Geelong VIC 3220 Phone: 03 5249 4949 GO GECKO PROPERTY SALES Phone: 07 3633 6900 GO PRIVATE PO Box 7129 Geraldton WA 6530 Phone: 0427 960 812 HARCOURTS Amy Johnson Place Brisbane QLD 4009 07 3839 3100 INDEPENDENT PROPERTY INSPECTIONS 6 Oberon Court Dynnyrne TAS 7005 Phone: 0418 120 828 INSPECT MY HOME 4/9 Millenium Circuit Helensvale QLD 4212 Phone: 1300 337 447 JDL STRATEGIES Suite 11, Glenham Plaza, 17 Karp Crt Bundall QLD 4217 Phone: 07 5557-3888 LAING AND SIMMONS REAL ESTATE 11/15 Castlereagh Street Sydney NSW 2000 Phone: 02 9291 7000 MBCM STRATA SPECIALISTS 5/2 Compark Circuit Mulgrave VIC 3170 Phone: 03 9560 0770 PRD NATIONWIDE GPO Box 2750 Brisbane QLD 4001 Phone: 07 3229 334 PROFESSIONALS SERVICE CENTRE 9/63 Annerley Road Woolloongabba QLD 4102 Phone: 07 3846 1800 PROPERTY GUYS 129 Baptist Street Redfern NSW 2016 Phone: 0434 964887 RAINE & HORNE Level 5, 55 Harrington Street Sydney NSW 2000 Phone: 02 9258 5400 RAY WHITE REAL ESTATE Level 26, 111 Eagle Street Brisbane QLD 4000 Phone: 07 3231 2200 RE/MAX AUSTRALIA Phone: 07 3007 9000 REAL ESTATE INVESTAR 40 Commercial Drive Ashmore QLD 4214 Phone: 1300 737 782 RESICERT PROPERTY INSPECTIONS PO Box 22 Midland DC WA 6936 Phone: 1800 737 423 R&W REAL ESTATE Level 10, 6-10 O’Connell Street Sydney NSW 2000 Phone: 02 9299 8177

RICHARDSON AND WRENCH Phone: 02 9299 8177 STOCKDALE & LEGGO Building 6, Suite 61, 195 Wellington Road Clayton VIC 3168 Phone: 03 9529 4955 TOP SNAP Level 3, 140 Bundall Road Bundall QLD 4217 Phone: 02 9969 5832 TRIPLE O PROPERTY MAINTENANCE 1/51 Parer Road Airport West VIC 3042 Phone: 03 9310 3911 YONG REAL ESTATE Suite 18, 223 Calam Road Sunnybank Hills QLD 4109 Phone: 07 3373 9888

Recreation & Leisure DESIGN IMPORTANCE 105 Parer Road Airport West VIC 3042 Phone: 1300 650 309 JOHNNO’S CAMPER TRAILERS PO Box 113 Maryborough QLD 4650 Phone: 1300 725 451 POLE DIVAS Studio 3/22 Cecil Place Prahran VIC 3181 Phone: 03 9529 3399

Rent or Hire AARONS COFFEE AT WORK 6 Pedvin Place Annangrove NSW 2156 Phone: 1800 631 365

LOCAL APPLIANCE RENTALS 807, 1 Queens Road Melbourne VIC 3004 Phone: 1800 980 650

ACCOLADES AND MORE66 Nicklin Way PO Box 348 Wyong NSW 2259 Phone: 02 4353 8583

NETWORK CAR & TRUCK RENTALS PO Box 210 Bundoora MDC VIC 3083 Phone: 03 9326 0631

AGL RETAIL ENERGY Locked Bag 1837 St Leonards NSW 2065 Phone: 02 9921 2999

MR RENTAL 483 Lutwyche Road Lutwyche QLD 4030 Phone: 07 3622 2888 OZERENTALS PO Box 156 Moonah TAS 7009 Phone: 0414 898 095 RENT THE ROO PO Box 2150 Howrah LPO TAS 7018 Phone: 02 6247 3826 RENT WITH STYLE PO Box 2960 Rowville VIC 3178 Phone: 1300 73 23 83 THE FRENCHAMS GROUP 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 THRIFTY CAR RENTAL 52-60 Kent Road Mascot NSW 2020 Phone: 02 8337 2700 TROPICAL PLANT RENTALS 6 Pedvin Place Annangrove NSW 2156 Phone: 1800 631 365

Retail

BCT TRANSFERS Brisbane Airport 42-44 Qantas Drive Brisbane Airport QLD 4009 Phone: 1300 763 005 BOAB BOAT HIRE PO Box 3140 Minnamurra NSW 2533 Phone:1300 002 622

7-Eleven Stores Pty Ltd

AMBER GROUP AUST P/L 37 Bessemer Street Blacktown NSW 2148 Contact: Greg Lynch Phone: 02 9621 0400 Fax: 02 9621 0401 Email: glynch@ambertiles.com.au Website: www.ambertiles.com.au Business description: Established in 1973, Amber is Australia’s largest network of paving and tile retail franchises. Amber has over 45 years’ experience in providing hard flooring advice, service and solutions to customers in the core business areas of floor tiles, wall tiles, natural stone, pavers, retaining walls and associated products. Strong brand and strap line – Amber has the answer... Membership: FCA Year established: Amber 1973, Franchising 1996 Number of franchise outlets: 23 franchised 5 company owned Initial franchise fee: Nil Investment required: Dependent on store and site: $150K - $350K plus stock Training & support: Initial & ongoing training and support in business & product Locations available: NSW, ACT & QLD AMCAL - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

BUDGET RENT A CAR AUSTRALIA Tower B Level 1 197 Coward Street Mascot NSW 2020 Phone: 02 9578 1000

contact Details: QLD: Brett Reading Email: bzr@7eleven.com.au Phone: 0407 877 674

ANDERSENS FLOOR COVERINGS 29 Western Drive Gatton QLD 4343 Phone: 1800 016 016

CFM (CORDLESS FILTER MACHINE) Phone: 0401 838 040

VIC/WA: Peter O’Hara Email: pwo@7eleven.com.au Phone: 0408 175 534

APCO SERVICE STATIONS 343-355 Thompson Road Geelong North VIC 3215 Phone: 03 5278 6988

CIVIC VIDEO Locked Bag 5001 Alexandria NSW 2015 Phone: 02 9206 8800 FRENCHAMS INDOOR PLANT HIRE 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 HERTZ AUSTRALIA Level 15, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9698 2444 HIRE FOR BABY 605 Keilor Road Niddrie VIC 3042 Phone: 1300 363 755 HOME ENTERTAINMENT EXPRESS Phone: 1800 736 897 JIM’S SKIP BINS Phone: 131 546

NSW: Shayne Boogaard Email: szh@7eleven.com.au Phone: 0418 136 156 Website: www.7elevenfranchise.com.au Business description: At 7-Eleven, we take a different approach to franchising. We take care of the things that are a hassle about being a small business owner, and provide you with support every step of the way. We’re looking for people with bundles of energy, love providing customers with great service, are great leaders and communicators and have an eye for detail. So if you think you’ve got what it takes, we’d love to hear from you. Membership: FCA, AACS Year established: 1977 Number of franchise outlets: 670+ Investment required: $400,000 to $1,000,000+ Training & support: Intensive 8 week training course and extensive ongoing support Locations available: VIC, NSW, QLD, ACT, WA

AUSSIE DISPOSALS Cnr Pound Road & South Gippsland Highway Dandenong VIC 3175 Phone: 03 9799 5777 AUSTRALIA POST GPO Box 1777 Melbourne VIC 3001 Phone: 1800 657 975 AUTOPRO 72-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 BARBEQUES GALORE PO Box 195 Sydney Markets NSW 2129 Phone: 02 9735 4111 BATTERY BAR C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

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AU S T R A LI A N f ra nchise lis ting s

Battery World Level 3, 203 Wharf Street, Spring Hill, QLD 4000 Contact: Stuart Hendricks Phone: 1300 793 209 Email: franchise@batteryworld.com.au Website: www.batteryworld.com.au/ Franchise-Opportunities Business description: Over the past 20 years Battery World has expanded to be the largest and most comprehensive Australian battery retail franchise. The Battery World franchise network is a fast growing, sustainable, reputable franchise that continues to dominate the specialist battery market. Our Batteryologists are everyday people who have a passion for their work and for helping their customers. To find out more on becoming a Batteryologist and becoming your own boss contact us today! Call us on 1300 793 209 Membership: Franchise Council of Australia, Australian Retailers Association and Australian Battery Recycling Initiative Year established: 1997 Number of franchise outlets: 110 Initial franchise fee: $55,000 (excluding GST) Total Investment opportunity: $250,000 (excluding GST) including the initial franchise fee Training & support: Eight weeks of initial training which includes two weeks in Support Office and six weeks of in store training. A dedicated mentor from the franchise network is offered during the first six months and ongoing training and development Locations available: Tasmania, Victoria and New South Wales BEACON LIGHTING 5 Bastow Place Mulgrave VIC 3170 Phone: 03 8561 1555 BEDS FOR BACKS 1640 Hume Highway Campbellfield VIC 3061 Phone: 03 9359 6004

“Alternative and specialised lenders work to offer high value solutions and support to franchisees. Providing tailored lending solutions created with the franchisee in mind, allows alternative lenders to focus on the elements that make the biggest impact to small business owners.” James Scurr 88 | 2 0 1 9 FR A NCHISE DIRE C T O RY

“A few key benefits of joining a franchise network include; reduced risk, investing in a proven business model, growing an established brand and loaning their intellectual property.” DC Strategy

Bedshed Franchising Pty Ltd 75 Howe St, Osborne Park WA 6017 Contact: Rod Parker Phone: 0419 494 480 Email: rparker@bedshed.com.au Website: www.bedshedfranchise.com.au Business description: Bedshed is an accredited franchise business model led by a professional management team. Backed by over 30 years of successful operation, Bedshed provides support, specialised advice, training and a proven structure which takes a lot of the risk out of running your own business. With 35 stores in a growing network Bedshed is committed to partnering with franchisees to help them achieve business success, while offering flexible hours and a fulfilling lifestyle. Membership: Franchise Council of Australia Year established: 1980 Number of franchise outlets: 34 Initial franchise fee: $75K Investment required: $500K - $750K Training & support: Comprehensive Locations available: TBA BETTA ELECTRICAL (BSR GROUP) 18/56 Lavarack Avenue Eagle Farm QLD 4009 Phone: 07 3414 8737 BEV MARKS BEDS AUSTRALIA 39 Technology Circuit Hallam VIC 3803 Phone: 03 8795 7900 BCF STORES P/L 4 Global Plaza Oxenford QLD 4210 Phone: 07 3482 7500 BICYCLE SUPERSTORE Unit 4 / 1488 Ferntree Gully Road Knoxfield VIC 3180 Phone: 03 9764 2233 BIKE FORCE 23154 Docklands Docklands VIC 8012 Phone: 03 9600 2050 BLUE SPIRIT PO Box 1318 East Doncaster VIC 3109 Phone: 03 9663 7045

BRIGHTEYES FRANCHISING PTY LTD 36 Cessna Drive, Caboolture, QLD, 4510 Contact: Ralph Edwards Phone: 1 800 178 251 (Aus) Email: enquiries@brighteyes.com.au Website: www.brighteyes.com.au Business description: Searching for true work-life balance in a fund and friendly retail environment focused on enhancing Australia’s active outdoor lifestyle, then look no further than BrightEyes. If you like the idea of simply opening the shutters when you arrive in the morning with no early morning preparation or late night clean-up, this is the franchise for you. Established in 1985, BrightEyes is Australia’s largest privately-owned retail sunglasses network and is eyeing new store opportunities throughout the country for Franchise Partners to share in its bright future. Owning an operating a BrightEyes franchise can be the most satisfying and fun way to earn a living that you’ll ever know. At BrightEyes, we are not simply selling sunglasses – we are selling an enhanced way of life. Membership: FCA Year established: 1985 Number of franchise outlets: 40 Initial franchise fee: POA Investment required: $120,000 Training & support: Full training provided & ongoing support Locations available: Australia wide BRIGGENS 5 Silver Grove Nunawading VIC 3131 Phone: 03 9879 1484 BSR GROUP PO Box 1296 Eagle Farm QLD 4009 Phone: 07 3414 8700 CAKE IT AWAY Level 1,426 Merrylands Road Merrylands NSW 2160 Phone: 02 9637 2555 CALTEX AUSTRALIA Level 24, 2 Market Street Allianz Centre Sydney NSW 2000 Phone: 02 9250 5000 CARPET COURT FLOORING CENTRES Building 2, Level 1 195 Wellington Road Clayton VIC 3168 Phone: 1300 CARPET (22 77 38) CARTRIDGE WORLD Ground Level 200 Greenhill Road Eastwood SA 5063 Phone: 08 8274 0900 CASHMART (AUST) 305-307 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9911 CHEMIST KING - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 CLARK RUBBER Administration Building, 254 Canterbury road Bayswater VIC 3153 Phone: 13 80 90 or 03 8727 9999

COLLINS BOOKSELLERS Level 2, 86 Bourke Street Melbourne VIC 3000 Phone: 03 9654 7400

GOOD GAMES Level 1, 857 George Street Sydney NSW 2000 Phone: 02 9281 1760

COMPLETE FRAMING PO Box 8193 Maroochydore DC QLD 4558 Phone: 07 5443 9372

GUARDIAN - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

COST LESS PLANTS Lot 1 Seaview Road Yatala Vale SA 5126 Phone: 08 8289 3393

HAIRCHOICE Phone: 0416 658 111

DARRIWILL FARM GOURMET FOOD & GIFT MERCHANTS 24 Holmes Street North Geelong VIC 3215 Phone: 03 5277 2775 DIA ORO JEWELLERS 79 May Road Lalor VIC 3075 Phone: 9465 6111 DISCOUNT DRUG STORES - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 DOLLAR CURTAINS Factory 8/97-107 Canterbury Road Kilsyth VIC 3137 Phone: 03 9237 1200 DR BOOM 2/56-58 Buffalo road Gladesville, NSW 2111 Phone: 1800 Dr BOOM (1 800 37 2666) DRUMMOND GOLF SHOPS PO Box 309 Braeside DC VIC 3195 Phone: 03 9565 1400 DYMOCKS 428 George Street Sydney NSW 2000 Phone: 02 9224 0491 EARTHBORN 30 Collingwood Street Albion QLD 4010 Phone: 07 3385 8500 FLOWERS BY FRUIT 5/328 King Georges Road Beverly Hills NSW 2209 Phone: 1300 767 325 FOODWORKS Level 1, 1601 Malvern Road Glen Iris VIC 3146 Phone: 03 9809 8600 FORTY WINKS 8 Holly Drive Dingley VIC 3172 Phone: 03 9558 0044 FREECHOICE STORES PO Box 87 Oxenford QLD 4210 Phone: 07 5573 3755 FREEDOM FURNITURE Level 4, 1 Epping Road North Ryde NSW 2113 Phone: 02 9882 9000 GAMETRADERS 314 Glen Osmond Road Myrtle Bank SA 5064 Phone: 08 8338 2557 GO LOANS Phone: 08 8363 8800 GODFREYS Level 1, Bldg 2 Brandon Business Park 530 Springvale Rd, Glen Waverley VIC 3150 Phone: 03 8542 2110

HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200 HEALTHY LIFE 316 Horsley Road Milperra NSW 2214 Phone: 02 9772 7173 HORSELAND Locked Bag 1B Number 11 Nunawading VIC 3131 Phone: 03 9845 0645 HOUSE 425 St Kilda Road Melbourne VIC 3004 Phone: 03 9863 2388 HOWARDS STORAGE WORLD 4/49 Frenchs Forest Road Frenchs Forest NSW 2086 Phone: 02 9452 8888 IGA 218 Bannister Road Canning Vale WA 6155 Phone: 08 9311 6000 INBLOOM FLORIST Hornsby Westfield - K 102A Cnr Florence & Hunter St Hornsby NSW 2077 Phone: 02 9477 3177 IN.CUBE8R GALLERY 321 Smith Street Fitzroy VIC 3065 Phone: 03 9995 8643 INKSPOT 34 Percy Street Mordialloc VIC 3195 Phone: 1300 INKSPOT (465 776) INSPIRATIONS PAINT PO Box 705 Warners Bay NSW 2282 Phone: 02 4903 8777 KELLY SPORTS Suite 1, 1 Cookson Street Camberwell VIC 3124 Phone: 03 9384 2204 KENNY’S CARDIOLOGY Phone: 1300 605 002 KING OF THE PACK Suite 3, Level 1, 64-70 Main Street Blacktown NSW 2148 Phone: 02 9676 4122 LAUBMAN AND PANK PO Box 1908 Macquarie Centre North Ryde NSW 2113 Phone: 1800 623 957

“As with any major financial investment, you need to make sure that you cover all your bases.” Lindsay Carroll

Luxaflex Window Fashions 338 Victoria Road,Rydalmere NSW 2116 Contact: Damon Gardner Phone: 02 9638 8000 Email: damon.gardner@hunterdouglas.com.au Website: www.luxaflex.com.au Business description: Hunter Douglas’ flagship brand Luxaflex® Window Fashions has been established in Australia for over 60 years and is currently the market leading brand when it comes to innovative, technologically superior window coverings. Initial investment is affordable with no inventory holding required. We do not just offer a range of exclusive products, we truly become your partner with ongoing training, networking opportunities and industry leading marketing support. Membership: Licensee Year established: 65 years Number of franchise outlets: 148 throughout Australia Initial franchise fee: 0 Investment required: $100,000 to $150,000 with payment plans available Training & support: A dedicated training team offers in-person and online video training to support your product and installation knowledge and training is ongoing with support always close at hand. A national annual conference offers networking opportunities with likeminded business owners while a Gala Awards and Travel Incentive Program are designed to reward you for your business success. Locations available: Throughout Australia MADE IN JAPAN 1-7 Wynyard Street South Melbourne VIC 3205 Phone: 03 9690 0001 MAGGIES KITCHEN STORE 56 Hesse Street Queenscliff VIC 3225 Phone: 03 5258 4141 MARY RYAN’S 40 Park Road Milton QLD 4064 Phone: 07 3510 5000 MATCHBOX c/- Level 5, 530 Collins Street Melbourne VIC 3004 Phone: 1300 FRANCHISE METRO TILES 192 Granite Street Geebung QLD 4034 Phone: 07 3216 5800 MIND GAMES 244 Swanston Street Melbourne VIC 3000 Phone: 03 9663 2828 MINIT AUSTRALIA PTY LTD – MISTER MINIT 90-96 Bath Road Kirrawee NSW 2232 Phone: 02 9521 9100 MLN - MOBILE LAPTOPS AND NOTEBOOKS 75 Peel Street West Melbourne VIC 3003 Phone: 03 9328 8777 OPSM 75 Talavera Road North Ryde NSW 2113 Phone: 02 9815 2333 2 0 1 9 F R A NCHIS E DIRECTORY | 89

AU S T R A LI A N f ra nchise lis ting s OZ DESIGN FURNITURE PO Box 3598 Rouse Hill NSW 2155 Phone: 02 8887 9444

SUPANEWS Level 13/110 Mary Street Brisbane QLD 4000 Phone: 07 3221 0211

THE ORIGINAL POSTER COMPANY 7/6 Transport Place Molendinar Qld 4214 Phone: 07 5597 2300

OZSPY Unit 6, 42 Burnside Road Stapylton QLD 4207 Phone: 07 3382 7497

THE ATHLETE’S FOOT AUSTRALIA Locked Bag 8 Redfern NSW 2016 Phone: 02 8310 0000

TILE MART 506 Geelong Road (Cnr Tottenham Pde) Tottenham VIC 3012 Phone: 03 9325 3000

PACK & SEND Unit 6, 43 Heathcote Road Moorebank NSW 2170 Phone: 02 8778 5699

THE COMPLETE GARDEN 25 Hesling Court Bendigo VIC 3550 Phone: 03 5443 3551

TOTAL TOOLS 19 Grimes Court Derrimut VIC 3030 Phone: 03 9394 4300

PARAFFINE 15 Thomas Street Brunswick VIC 3056 Phone: 0418 324 384

THE CONFECTIONERY & PARTY SHOP 298 Wyndham Street Shepparton VIC 3630 Phone: 03 5822 0877

Totally WorkWear Ashmore, Burleigh Heads, Nerang Oxenford, Tweed Heads Sth PH 07 5597 2488

PHARMASAVE - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

THE COUNTRY BREWER 1/148 Toongabbie Road Girraween NSW 2145 Phone: 02 9896 1366

TOYWORLD Phone: 03 5562 7362

PRICE ATTACK 130 Links Avenue South, Eagle Farm QLD 4009 Phone: 1300 854484

THE GOOD FEET STORE Shop 5a/88 Park Avenue Kotara NSW 2289 Phone: 02 4957 4230

PUMA ENERGY Level 1, North Tower, Green Square, 515 St Pauls Terrace Fortitude Valley QLD 4006 Phone: 1300 723 706

THE INK SHOP PO Box 624 Bellara QLD 4507 Phone: 07 3408 6421

REGAL MATTRESS 167 Browns Road Noble Park VIC 3174 Phone: 03 9795 6300

SHEDS N MORE Factory 6, 2122 Hume Highway Campbellfield VIC 3061 Phone: 03 9308 0222 SLEEPY’S Unit 9/16 Metroplex Avenue Murrarie QLD 4172 Phone: 07 3895 4100 SNOOZE 21 A Shierlaw Avenue Canterbury VIC 3126 Phone: 0427 401 169 SOLOMONS FLOORING PO Box 166 Mulgrave VIC 3170 Phone: 1800 765 666 SPECSAVERS 520 Graham Street Port Melbourne VIC 3207 Phone: 03 8645 0700 SPORTSCO Suite G03, 53 Coppin Street Richmond VIC 3121 Phone: 03 8420 1500 SPORTSPOWER 169 Burnley Street Richmond VIC 3121 Phone: 03 9254 0118 STRATHFIELD Phone: 13 11 77 STRUDDY’S SPORTS 82 Bryants Road Loganholme QLD 4129 Phone: 07 3209 6100

UNITED PETROLEUM 200 Hoddle Street Abbotsford VIC 3067 Phone: 03 9413 1400 VAST FURNITURE & HOMEWARES 15-17 Millennium Cct Helensvale QLD 4212 Phone: 07 3252 7675 WILD CARDS & GIFTS Suite 3.06 Axis Corporate Centre 46-50 Kent Rd, Mascot NSW 2020 Phone: 02 9098 2800

REVOLUTION CD 49 Monaro Street Queanbeyan NSW 2620 Phone: 02 6297 0067 SHAVER SHOP Level 3, Office Tower 2, Chadstone Shopping Centre 1341 Dandenong Road Chadstone VIC 3148 Phone: 03 9840 5900

TSG FRANCHISE MANAGEMENT PO Box 559 South Melbourne VIC 3205 Phone: 03 8698 9600 or 1800 777 079

WORKOUT WORLD Phone: 0402 733 092

the Lott 87 Ipswich Road, Woolloongabba QLD 4102 Contact: Retail Franchise Team Phone: VIC, TAS & NT – Tatts, Tatts NT 07 3877 1095 NSW & ACT - NSW Lotteries 07 3877 1118 QLD - Golden Casket 07 3877 1117 SA - SA Lotteries 07 3877 1096 Email: franchiseenquiries@thelott.com Website: www.thelott.com/franchisee Business description: The Lott is the mark of trust that unites Australia’s Official Lotteries by Tatts, NSW Lotteries, SA Lotteries and Golden Casket under one banner. Each year millions of winners take home billions in prize money from their favourite games which include Saturday Lotto, Monday and Wednesday Lotto, Powerball, Oz Lotto, Set for Life, Lucky Lotteries and Instant Scratch-Its. Number of franchise outlets: 4000 franchisees Initial franchise fee: Tatts, Tatts NT, NSW Lotteries, Golden Casket $27,500 (inc) SA Lotteries $5,500 (inc) Investment required: Tatts, Tatts NT, NSW Lotteries, Golden Casket $56,000 (inc) SA Lotteries $34,000 (inc) Training & support: An initial induction training, which includes 5 days classroom training and the following week at an Endorsed Training Outlet. Additional ongoing may be required. Locations available: Refer to the website or contact the Retail Franchise Team THE MATTRESS SUPERMARKET Aspley Homemaker Centre Cnr Zillmere & Gympie Road Aspley QLD 4034 Phone: 07 3683 4499

“One of the first decisions you’ll have to make is which business structure is right for you.” Justine Williams

Signs & Graphic Services AVANTI SIGNS 18A Pittwin Road Capalaba QLD 4157 Phone: 1800 617 100 SIGN*A*RAMA Phone: 1800 662 663 SIGNS ON THE MOVE PO Box 299 Geelong VIC 3220 Phone: 0408 322 289 SIGNWAVE World Link Centre, Suite 114 189E South Centre Road Tullamarine VIC 3043 Phone: 03 9604 5200

“Choosing to gain funding through alternative lenders helps to fuel a cycle of support for the franchise community.” James Scurr

90 | 2 0 1 9 FR A NCHISE DIRE C T O RY

Telecommunications

Travel

ALLPHONES Level 7, 3 Rider Blvd Rhodes NSW 2138 Phone: 13 8000

CON-X-ION PO Box 283 Ashmore City QLD 4214 Phone: 07 5556 9888

CRAVE COMMUNICATIONS PO Box 1131 Newport NSW 2106 Phone: 02 8705 6205

HARVEY WORLD TRAVEL PO Box 6004, Shoppingworld North Sydney NSW 2059 Phone: 02 9957 3688

TELCOINABOX 10/9 Hunter Street Sydney NSW 2000 Phone: 1300 683 526

JETSET TRAVELWORLD GROUP Level 3, 77 Berry Street North Sydney NSW 2060 Phone: 02 8229 4000

TELECHOICE 74 Eastern Road South Melbourne VIC 3205 Phone: 03 8699 2555 WIRELESS ANYWHERE GROUP Unit 1, 76 Reserve Road Artarmon NSW 2064 Phone: 1300 665 014 ‘yes’ OPTUS SHOP Singtel Optus Pty Limited 1 Lyonpark Rd, Macquarie Park NSW 2113 Phone: 02 9870 7495

Trade & Services ECOSMART HOT WATER PO Box 6089 Silverwater NSW 2128 Phone: 133 326 FOX MOWING Phone: 1800 369 669 JIM’S ANTENNA’S Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 JIM’S GLASS Phone: 131 546 JIM’S PLUMBING Phone: 131 546 JIM’S SECURITY DOORS Phone: 131 546 JIM’S SOLAR Phone: 131 546 PLATINUM ELECTRICAL CONTRACTORS PO Box 6234 Rouse Hill NSW 2155 Phone: 1800 752 846 SCROOZ 5-11 Jardine Drive Redlands Business Park Redland Bay QLD 4165 Phone: 07 3829 1993 SHOWER SURGEON PO Box 208 Oaklands Park SA 5046 Phone: 0412 135 647 SUPER GREEN SOLUTIONS 161 Ingham Road, West End Townsville QLD 4810 Phone: 07 4772 7655

“It makes sense for franchisors to insist that franchisees maintain a high level of security.”

vending AUSTVENDING 261 Church Street Prospect SA 5082 Phone 1300 769 967 BOX CORPORATION PO Box 156 North Fremantle WA 6159 Phone: 08 9200 2251 CUPA NUTZ 3 Herbert Street Parkdale VIC 3195 Phone: 0425 838 800 FIVE HIGH VENDING SYSTEMS Phone: 0421 603342 Fresh Juice Vending Email: robert@freshjuicevening.com.au GAMEKING AUSTRALIA PO Box 348 Morisset NSW 2264 Phone: 0414 868 500 JUST NOW VENDING Baulkham Hills NSW Phone: 0411 111568 KOALA KRANE Unit 204/360 Marine Parade Labrador QLD 4215 Phone: 0427 888 635 KOOLER ICE Phone: 1800 858 3025 MOVIEMATE AUSTRALASIA PO Box 944 Bribie Island QLD 4507 Phone: 0458 818 706 PROVENDER VENDING Unit 3, 207 Young Street Waterloo NSW 2017 Phone: 1800 121 111 RP VENDING Unit 23, 9 Powells Road Brookvale NSW 2100 Phone: 1800 066 112

Workplace Health & Safety SAFETYQUIP PO Box 1332 Noosa Heads QLD 4567 Phone: 07 5455 3822 TESTEL PO Box 291 Unley SA 5061 Phone: 1300 881 116 THE DRUG DETECTION AGENCY Phone: 1300 4DETECTION

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n e w zeala nd f ra nchise lis ting s accounting & financial services BUSY BOOKKEEPING PO Box 851 Robina QLD 4226 AUS Phone: +61 7 5553 8200 CAL SYSTEMS PO Box 221 Waikanae Phone: 04 293 6899 CFO ON-CALL PO Box 9415 Wyoming NSW 2250 AUS Phone: 0800 180 400 ENABLEME LTD PO Box 498 Shortland Street, Auckland Phone: 021 760 046 FIFO CAPITAL PO Box 851 Robina QLD 4226 AUS Phone: 0800 333 436 FIRST CLASS ACCOUNTS PO Box 851 Robina DC QLD 4226 AUS Phone: 0800 777 552 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland NZ Phone: 09 634 3150 JUST LOANS PO Box 2560 Dunedin 9044 Phone: 0800 333 455 MIKE PERO MORTGAGES PO Box 2060 Christchurch 8015 Phone: 03 377 7440 NEW ZEALAND HOME LOANS PO Box 161 Hamilton 3240 Phone: 07 839 0998 NEW ZEALAND POST & KIWIBANK Level 12, New Zealand Post House 7 Waterloo Quay Wellington 6011 Phone: 09 336 8284 SMALL BUSINESS ACCOUNTING PO Box 47 818 Ponsonby, Auckland Phone: 0800 114 722 THE INTERFACE FINANCIAL GROUP Phone: 09 302 7704

Advertising & Marketing GIGGLE TV Phone: 06 355 3480 REDWORX National Franchise Support Office - Lower Hutt Phone: 0800 REDWORX (7339679)

“It is estimated that franchised business contribute around $27.6 billion to the New Zealand economy.” Stewart Germann

92 | 2 0 1 9 FR A NCHISE DIRE C T O RY

Automotive Products & Services 0800 2 FIX IT Phone: 0800 234 948 AA AUTO SERVICE & REPAIR PO Box 5 Auckland Phone: 09 966 8800 AUTO ONE PO Box 3342 Napier Phone: 06 843 5949 COLORGLO INTERNATIONAL Phone: 09 524 6214 DRI WASH ‘N GUARD PO Box 3410 Narrellan DC NSW 2567 AUS Phone: +61 2 4648 6100 ENZED Private Bag 14906, Panmure, Mount Wellington Auckland Phone: 09 574 1744 EXTREME AUTOMOTIVE PARTS DISTRIBUTORS PO Box 1518 Hamilton Phone: 0800 498 7363 FINAL TOUCH PO Box 1083 Cambridge 3450 Phone: 09 358 1141 IMPORT4LESS Phone: 03 528 1003 HONDA PO Box 97-340 South Auckland Mail Centre Manukau City Phone: 09 262 7304 MAG & TURBO WAREHOUSE PO Box 97528 Manakua Phone: 0800 MAGS 4 U MARSHALL BATTERIES PO Box 36026 Lower Hutt, Wellington Phone: 04 568 4269 MAZDA NEW ZEALAND PO Box 132057 Sylvia Park Auckland 1644 Phone: 0800 800 626

RESIN WELD Phone: 0-9-827 6153 PIT STOP PO Box 12240 Penrose Auckland Phone: 09 634 3666 SNAP-ON TOOLS PO Box 6077 Seven Hills NSW 2148 AUS Phone: 0800 762 766 SUCKIE MOTO FRANCHISING PO Box 54224 The Marina Auckland 2144 Phone: 021 278 2566 THE TOUCH UP GUYS 444b Beach Road Murrays Bay Auckland 0630 Phone: 0800 759 363 THE WHEEL MAGICIAN 5 Tania Way Paparangi, Wellington Phone: 0800 537 233

Beauty Products & Services CACI 7c Taylors Road Morningside, Auckland Phone: 0800 438 438 JUST CUTS Phone: 09 360 9603 LUSH LASHES 29a Marina Grove Lower Hutt Wellington Phone: 0800 587 4527 RODNEY WAYNE PO Box 825 Shortland Street Auckland 1140 Phone: 09 358 4644 TEETH WHITENING ASSOCIATES Suite 1 (Ground Floor) 291 Tamaki Drive, Kohimarama Auckland 1071 Phone: 09 578 3282 TONI&GUY Phone: 09 847 9219 WAXNLASER Phone: 0800 838 329

Building Products & Services

MIDAS NEW ZEALAND PO Box 305521 Triton Plaza, North Shore Auckland 0757 Phone: 09 415 0232

A BUYER’S CHOICE HOME INSPECTIONS Phone: 0800 863 636

MINI TANKERS FUELS & OILS Unit 3, 110 Mays Road Onehunga, Auckland Phone: 09 622 2671

ACCESSMAN 2 Alloy Street Sockburn Christchurch Phone: 03 341 3566

MOTIVITY FRANCHISING Suite 170, 15 Albert Avenue Broadbeach QLD 4218 AUS Phone: +61 425 239 863

ADEN FRANCHISE GROUP 10 Boston Road Mt Eden Auckland Phone: 09 377 6311

NOVUS Phone: 03 366 0870 OIL CHANGERS NEW ZEALAND Unit 12 / 14 Acheron Drive Christchurch Phone: 03 343 6080 PIRTEK 10 Ross Reid Place East Tamaki Auckland Phone: 09 274 6925

AERIAL MASTER 345a Rosetta Road Paraparaumu Wellington 5032 Tel: 0272 218 763

“Record keeping is crucial for any business.” Justine Williams

CUTSHOP® Unit 7, 135 Pilkington Road, Panmure, New Zealand Contact: Andre Hofer Phone: +64 9 666 0632 Email: andre.hofer@cutshop.com Website: www.cutshop.com Business description: Cutshop® is a successful business offering contract cutting services, supplying cabinetry to the kitchen and shop-fitting trade, and being a manufacturing partner for designers of bespoke products and furniture. Our customers are kitchen designers, cabinet makers and shop fitters who value a consistently high-quality service and a fast turnaround. We also work with customers who value our extensive manufacturing experience and capabilities, and our approach in taking their designs from concept to production. Cutshop® is a growing network with three busy factories in Auckland and Waikato, with nine more territories available in New Zealand. This proven concept and solid franchise model is eager to find motivated people who want to “be in business for themselves, but not by themselves,” supported by the experience and professionalism of the Cutshop® team. Membership: FANZ Year established: 2009 Number of franchise outlets: 3 (2 in Auckland and 1 in Waikato) Initial franchise fee: From $100k to $140k, dependent on chosen business model Investment required: From $350k to $1.2m, dependent on chosen business model Training & support: Upfront and ongoing (includes business process, systems, and marketing) Locations available: 9 territories currently available DECK AND FENCE PRO 378 Crawford Road Te Puna, Tauranga 3171 Phone: 07 5525 311 DIAMOND FUSION PO Box 60351 Titirangi 0642 Phone: 0800 667 278 DREAM DOORS PO Box 31 Lake Hawea 9345 Phone: 03 443 5133 FIREWATCH 8c Piermark Drive Albany Auckland 0632 Phone: 09 415 3337 FIX IT BUILDING SERVICES PO Box 31632 Lower Hutt Wellington Phone: 09 444 4167 FLETCHER ALUMINIUM PO Box 14107 Panmure, Mount Wellington Auckland Phone: 09 574 1500 FLOORING DESIGN PO Box 5136 Greenmeadows, Napier 4145 Phone: 027 559 2281

GJ GARDNER 19 Tarndale Grove Albany 0751 Phone: 09 415 2488

MODA PO Box 21709 Henderson Auckland Phone: 09 835 2221

GRANITE TRANSFORMATION 7/5 Talavera Road North Ryde NSW 2113 AUS Phone: +61 2 8817 5900

MR FENCERS SYSTEMS PO Box 5343 Frankton Hamilton Phone: 07 855 6010

HAMMER HARDWARE Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9953

MR PLUMBER PO Box 112-305 Auckland 1642 Phone: 0800 800 202

HORIZON HOMES PO Box 805 Orewa, Auckland Phone: 027 412 5373 HOTONDO HOMES Australia Phone: +61 3 9559 5000

MR SANDLESS NZ Phone: 0800 744 693 NAKED POOL COMPANY 24 McColl Street Newmarket Auckland Phone: 0800 204 044

HRV VENTILATION Phone: 0800 HRV123

NAVIGATION HOMES 673 Karaka Road Auckland 2580 Phone: 09 294 6135

HYDRAULINK PO Box 12826 Penrose Auckland Phone: 09 525 2626

NEW ZEALAND HEAT PUMPS PO Box 35202 Shirley Christchurch Phone: 0800 200 400

JENNIAN HOMES PO Box 847 Tauranga 3140 Phone: 07 578 2301

NZ FLOORSANDING CO PO Box 13286 Tauranga 3141 Phone: 0800 693 566

JUST CABINS PO Box 68171 Newton Auckland 1145 Phone: 021 716 776

PINKFIT PO Box 12 069 Penrose, Auckland Phone: 021 814 113

KINETIC ELECTRICAL PO Box 8628 Havelock North Hawke’s Bay Phone: 06 878 1103 KITCHEN STUDIO 447B Blenheim Road Middleton, Christchurch Phone: 03 964 4580 KITCHENS REFRESHED PO Box 75-937 Auckland Phone: 0800 100 130 LANDMARK HOMES NZ PO Box 500 Tauranga Phone: 07 578 2295 LASER ELECTRICAL GROUP PO Box 19005 Avondale Auckland Phone: 09 820 3800 LASER PLUMBING PO Box 19005 Auckland 1746 Phone: 09 820 3800 LATITUDE HOMES PO Box 72512 Papakura 2244 Phone: 09 298 5811 LOCKWOOD HOMES Private Bag RO 3034 Rotorua Phone: 07 347 7691 MAGNETITE Australia Phone: +61 2 9565 4070 MITRE 10 Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9900

PLACEMAKERS 150 Marua Road Mt Wellington 1134 Auckland City Phone: 09 525 5100 PLUMB’IN Private Bag 300 987 Albany, Auckland Phone: 09 448 0280 PREP & PAINT PRO Phone: 07 552 5311 PROVISTA BALUSTRADE SYSTEMS Phone: 0275 961 264 RAINCATCHER SYSTEMS Phone: 0800 724 622 REALTY RETURNS, THE PROPERTY IMPROVERS Phone: 09 213 7993 REFRESH RENOVATIONS PO Box 109 193 Newmarket Auckland Phone: 09 531 5357 REZLAB GROUP HOLDINGS 57 Higgins Road Hamilton Phone: 0800 REZLAB SHED BOSS Phone: 0 7 579 1525 SIGNATURE HOMES PO Box 305393 Triton Plaza North Shore City 0757 Phone: 09 415 2468 SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147 SUNBRIGHT LAMP DISTRIBUTORS Phone: 09 478 9824 SUPERBUILD Phone: 0800 GO 4 SUPER

GENERATION HOMES Phone: 0274 908 399 2 0 1 9 F R A NCHIS E DIRECTORY | 93

n e w zeala nd f ra nchise lis ting s TACA NZ Australia Phone: +61 3 8727 5000 TASMAN INSULATION PO Box 12 069 Penrose Auckland Phone: 09 579 2139 THE BARN COMPANY Phone: 09 438 1562 TINT PRO PO Box 13 108 Onehunga Phone: 0800 846 877 VENLUREE Phone: 09 913 4185 VERSATILE HOMES AND BUILDINGS Phone: 0274 970 128 UVTEC PO Box 20 Tauranga Phone: 07 548 2723 WARMUP NEW ZEALAND Phone: 09 820 3850 WET SEAL PO Box 33-720 Takapuna Auckland Phone: 0800 436 000 WINDOW DRESSINGS Phone: 021 345 109

Business Services ACARDO WORKPLACE SAFETY SUPPLIES Phone: 0508 ACARDO ACTIONCOACH Phone: 09 575 5790 ADVANCE INTERNATIONAL 663 Great South Road Penrose Auckland 1061 Phone: 0800 223826 APPARELMASTER PO Box 38456 Wellington Mail Centre Lower Hutt 5045 Phone: 04 569 3652

DISTRIBUTION INTERNATIONAL PO Box 36611 Merivale Christchurch 8146 Phone: 0800 366 116

PROTECTA GLASS PO Box 722 Orewa 0946 Auckland Phone: 02 7292 4640

ECOMIST Eastgate Business Park 800 Te Ngae Rotorua Phone: 0800 75 75 78

QJUMPERS PO Box 13354 Bay Central Tauranga Phone: 0800 QJUMPERS

EMBROIDME PO Box 51890 Pakuranga Auckland 2140 Phone: 09 577 4223

RESUME ONE Unit 27/595 Laurie Southwick Parade Gulf Harbour 0930 Auckland Phone: 09 235 8484

EXPENSE REDUCTION ANALYSTS Phone: 04 566 6615 FASTWAY COURIERS NZ Shed 5, Level 1, Lever Street Ahuriri Phone: 06 833 6333

TELCOINABOX PO Box 331-166 Takapuna Auckland 0740 Phone: 0800 7 TELCO

GRAFFITI DOCTOR Phone: 0800 482 437

THE ALTERNATIVE BOARD Phone: 09 446 0963

HELIUM WORK SEARCH PO Box 1594 Wellington 6140 Phone: 04 916 2180

THEXTON ARMSTRONG Phone: 02 7509 3385

HUMITECH Phone: 0800 486 434 KIWIHOST 3/93 Main South Road Upper Riccarton Christchurch 8442 Phone: 03 343 5007 LEADERSHIP MANAGEMENT 1400 Malvern Road Glen Iris VIC 3146 AUS Phone: 0800 333 270 LINK BUSINESS SERVICES PO Box 12-324 Penrose Auckland Phone: 09 555 6007

ARMSTRONG SMARTER SECURITY Phone: 029 474 9007 BBX MANAGEMENT PO Box 803 L4 106 Gloucester Street Christchurch Phone: 03 372 1562

MEGA SERVICES PO Box 3061 Christchurch Phone: 03 384 4885

BIG PADDLE COMPANY Phone: 09 630 7710 CAD PARTNERS PO Box 65 313 Mairangi Bay Auckland Phone: 0800 180 400 COMPLETE FIRST AID SUPPLIES PO Box 69-123 Glendene Auckland 0645 Phone: 09 827 7726 CRESTCLEAN PO Box 740 Dunedin 9054 Phone: 03 477 1126 DESIGN IMPORTANCE 420 Mt Alexander Road Ascot Vale VIC Australia Phone: +61 4 1430 3080 94 | 2 0 1 9 FR A NCHISE DIRE C T O RY

SUPER SHUTTLE Phone: 09 522 5710

FLO2CASH PO Box 301 199 Albany Auckland 0752 Phone: 0800 356 222

MANDEVILLE MARKETING PO Box 36743 Merivale Christchurch 8146 Phone: 0508 776 668

BEVINCO PO Box 12 195 Beckenham Christchurch Phone: 03 332 6560

SPEEDY SIGNS PO Box 51-890 Auckland Phone: 09 577 4223

MONEY CONCEPTS NEW ZEALAND 2nd Floor, 111 Molesworth Street Wellington 6001 Phone: 02 7255 5951 NEW ZEALAND POST Customer Service Centre PO Box 39100 Wellington Mail Centre Lower Hutt 5045 Phone: 0800 501 501 OFFICE PRODUCTS DEPOT Phone: 09 915 4544 PACK&SEND Unit 1, 213 Blenheim Road Riccarton, South Island Christchurch Phone: 021 799 783 PROPERTYSCOUTS PROPERTY MANAGEMENT Phone: 03 477 9228

Children’s Products & Services ABACUS MATHS ACADEMY 42 Ascot Avenue Remuera Auckland 1050 Phone: 09 5221 238 BABY ON THE MOVE 84 Wech Drive Warkworth North Auckland 0910 Phone: 09 422 2285 BOOKENDS NEW ZEALAND PO Box 36514 Merivale Christchurch 8146 Phone: 03 377 9555 CHIPMONKS PLAYLAND & CAFÉ Port Building 9-13 George Street Dunedin 9023 Phone: 03 472 8480 GRASSHOPPER SOCCER Phone: 04 889 2013 JELLYBEANS MUSIC NZ 9 Lockhart Place Mt Wellington, Auckland Phone: 09 576 9902 JUMPING BEANS INTERNATIONAL Phone: 09 475 9204 JUMP SWIM SCHOOLS Unit6/54 – 56 Paradise Avenue Miami Gold Coast 4220 AUS Phone: 1300 249 241 KEA KIDS CLUB PO Box 75/580 Manurewa 2243 Auckland Phone: 09 535 2187 KELLY SPORTS Phone: 09 427 9377 LITTLE KICKERS Auckland 1025 Phone: 09 815 8607 MY GYM PO Box 58813 Greenmount Auckland Phone: 09 274 4949

SKIDS – SAFE KIDS IN DAILY SUPERVISION PO Box 259 262 Greenmount, Auckland Phone: 09 576 6602

JET CLEANING SERVICES Po Box 68 454 Newton Auckland 1145 Phone: 09 302 1536

SMALLPRINT NZ Unit 4 2-4 Williams Grove Bon Beach VIC 3196 Phone: 1800 762 557

LOVEN PO Box 202 064, Southgate Post Centre Takanini Auckland Phone: 09 296 5328

STRETCH-N-GROW PO Box 65147 Mairangi Bay Auckland 0741 Phone: 09 447 1827

PARAMOUNT SERVICES 1st Floor, 4 Murdoch Road Grey Lynn Auckland 1002 Phone: 09 376 7850

TOYHIRE Phone: 09 573 6124

PRESTIGE HOME GROOMERS 12 Woodleigh Place Ohauiti Tauranga Phone: 07 543 2090

Cleaning Services AMAC PO Box 48 078 Blockhause Bay Auckland 0644 Phone: 0800 262 269 AMAZING CLEAN NEW ZEALAND Unit 7, 21 Railside Place Frankton Hamilton NZ 3204 Phone: 0800 2 AMAZE (2 26293) BUSY BEE CLEANING SERVICES PO Box 6423 Upper Riccarton Christchurch 8442 Phone: 03 423 9688 CEILING MASTER PO Box 20396 Christchurch 5 Phone: 03 365 5111 CLEAN PLANET FRANCHISE 51c Hastie Avenue Mangere Bridge Auckland 2022 Phone: 09 622 0828 CLEANCORP FRANCHISE SYSTEM PO Box 37948 Parnell, Auckland 1151 Phone: 09 307 2970 CLEANTASTIC COMMERCIAL CLEANING PO Box 7425 Taradale Napier 4141 Phone: 06 843 320 COOKRIGHT KITCHEN SERVICES PO Box 3183 Hawkes Bay Mail Centre, Napier 4142 Phone: 06 354 3150 CREST COMMERCIAL CLEANING PO Box 740 Dunedin 9054 Phone: 03 477 1126 CREWCUT 45a Princes Street, PO Box 90815 Northcote Auckland 1030 Phone: 09 481 0004 ENVIRO CLEAN & RESTORATION Unit 1, 35 Maurice Road Penrose Auckland 1642 Phone: 09 636 1320 GREEN ACRES FRANCHISE GROUP PO Box 41271 St Lukes Auckland 1346 Phone: 0800 803 200 GREEN CLEEN Unit 39, 5 Ponderosa Parade Warriewood NSW 2103 AUS Phone: (AUS) 1300 550 523 JANI KING (NZ) 66 Hillside Road Glenfield Auckland Phone: 09 441 9996

SELECT CLEANING PO Box 22313, Hunter’s Corner Manukau Auckland Phone: 021 661 695 SOFTWASH PO Box 20293 Hamilton 3241 Phone: 07 848 1700

Computer Products & Services CARTRIDGE WORLD Phone: 03 446 8600 COMPUTER SOLUTIONS SALES & SERVICE PO Box 11-193 Palm Beach Papamoa 3151 Phone: 07 571 0235 COMPUTER TROUBLESHOOTERS Phone: 0800 728 768

Educational & Training Systems LCF FUN LANGUAGES PO Box 89060 Torbay Auckland NZ Phone: 0800 836 000 MATHZWISE Phone: 07 886 0965 NUMBER WORKS ’NWORDS Phone: 07 848 2574 PACIFIC SIMULATORS 2010 Unit 2, 103 Main South Road Sockburn Christchurch 8042 Phone: 03 343 0864

Entertainment KIWIKRANE PO Box 41398 St Lukes Auckland 1346 Phone: 09 307 0810 LOLLIPOPS PLAYLAND & CAFÉ 20a Rempstone Drive Halswell Christchurch Phone: 04 565 1569 MEGAZONE LASER GAMES PO Box 78396 Grey Lynn Auckland Phone: 09 360 2900

Food - Bakeries

GEEKS ON CALL Australia Phone: +61 408 847 524

BAKERS DELIGHT 36 Enfield Street, Mt Eden, Auckland, 1024 New Zealand Phone: 0800 225 388

GEEKS ON WHEELS PO Box 9780 Marion Square Wellington 6141 Phone: 04 891 0269

BRUMBY’S BAKERIES 10F Morningside Drive Morningside Auckland 1025 Phone: 0508 278 6297

NEED A NERD PO Box 86 Clive Hawke’s Bay 4148 Phone: 0800 633 326

BRUMBY’S GO! PO Box 1549 Southport QLD 4215 AUS Phone: 0800 843 452

Distribution ANCHOR FRANCHISE Private Bag 75806 Manurewa Auckland Phone: 09 295 2700 AUSSIE FARMERS DIRECT Building 2, 9 Ferndell Street Granville NSW 2142 AUS Phone: 1300 MILKMAN LIFETIME DISTRIBUTORS 135b Morrin Road Mt Wellington Auckland Phone: 09 574 6695 THE TRUSTY DELIVERY CO PO Box 16-381 Christchurch 8441 Phone: 0800 443 355

“Franchising is a terrific and highly-reputable option for those who don’t want to start up a business from scratch.”

CITY CAKE COMPANY Phone: 022 042 8824

Food – Coffee & Cafés BB’S CAFÉ PO Box 112-260 Penrose Auckland Phone: 09 525 7700 BREAKERS CAFÉ & BAR Phone: 06 834 0537 BUGGER CAFE Phone: 027 551 0963 CAFE2U NZ Building 7, 81 Frenchs Forest Road East Frenchs Forest NSW 2086 AUS Phone: 0508 004 388 CAFÉ BOTANNIX Phone: 09 451 9119 CARL’S JR. Phone: 021 276 9769 CHOCOLATERIA™ SAN CHURRO Suite 103, 425 Docklands Drive Docklands VIC 3008 AUS Phone: (AUS) 1300 797 620 COFFEE CULTURE Phone: 03 377 2605

Michael Shatter 2 0 1 9 F R ANCHIS E DIRECTORY | 95

n e w zeala nd f ra nchise lis ting s COLUMBUS COFFEE PO Box 911 030 Victoria Street West Auckland CBD Phone: 0800 100 110 ESQUIRES COFFEE HOUSE PO Box 6570, Wellesley Street Auckland CBD Phone: 0800 843 452 GLORIA JEAN’S COFFEES Phone: 09 520 6477 HOLLYWOOD BAKERY 1H Henry Rose Place Albany Auckland 632 Phone: 021 471 776

Food – Restaurants & Dining Rooms COBB & CO Phone: 021 483 500 HELL Phone: 027 364 2431 HOG’S BREATH CAFÉ PO Box 8068 Cleveland QLD 4163 AUS Phone: 1800 HOGSTER

JAMAICA BLUE NZ PO Box 137228 Parnell Auckland Phone: 09 377 1901 MEGA CAFÉ Phone: 0800 100 110 MUFFIN BREAK PO Box 137-228 Parnell Auckland 1151 Phone: 09 377 1901 MUZZ BUZZ Phone: 09 359 9068 NEW YORK DELI Phone: 03 968 4924 PALEO CAFÉ Australia Phone: +61 7 4225 5388 ROBERT HARRIS CAFÉ PO Box 58095 Greenmount Manakau 2141 Phone: 0800 426 333 SHAKY ISLES COFFEE CO Phone: 09 529 9177 SHINGLE INN CAFÉ Australia Phone: +61 7 3399 3000 SIERRA COFFEE Phone: 09 444 4369

La Porchetta 192 Mahoney’s Road, Thomastown VIC 3074 Phone: 03 9460 6700 Email: franchising@laporchetta.com Website: www.laporchetta.com Business description: La Porchetta are the market leaders in cooking quality, Italian food with fresh ingredients. The first la Porchetta restaurant opened in 1985, in Melbourne’s inner-city Italian hub. It soon became renowned as a special place to experience delicious food, love, and, a passion for life. With over 30 years in business, La Porchetta is now looking to expand their network of Franchises throughout Australia and New Zealand. Membership: FCA & FANZ Year established: 1985 Number of franchise outlets: 50 Investment required: Site dependant $400K + Training & support: Our informative and intensive training program includes a 6-week session that covers every aspect of owning a La Porchetta franchise. The session involves practical, on-site training including purchasing, recruitment, products, suppliers, customer service, financial reporting and marketing tips to provide you with the all the necessary information and skills required to successfully run restaurants. Locations available: VIC, NSW, QLD, WA, TAS & NZ LJS FISH AND CHIPS RESTAURANT PO Box 110 Whitford Auckland 2149 Phone: 09 530 8090

THE COFFEE CLUB PO Box 78-203 Grey Lynn Auckland 1245 Phone: 09 304 0008

LONE STAR Phone: 03 374 3208

THE COFFEE SHOT Phone: 03 472 8618 THEOBROMA CAFES, LOUNGES AND BARS Australia Phone: +61 3 9480 1030 XPRESSO DELIGHT Phone: 021 875 431

“Ensure you have the best team around you both legal and financial.” Robert Toth 96 | 2 0 1 9 FR A NCHISE DIRE C T O RY

DONUT KING NZ PO Box 1549 Southport QLD 4215 AUS Phone: (AUS) 1800 067 619

FRUIT WORLD 8 Monahan Road Mt Wellington Auckland Phone: 09 274 0876

STREETWISE COFFEE Phone: 06 364 5733

THE COFFEE GUY PO Box 37526 Parnell Auckland Phone: 09 309 9727

COOKIE TIME 789 Main South Road Templeton 8042 Phone: 03 349 6161

THE FISHMONGER SEAFOOD DELICATESSEN PO Box 137340 Parnell Auckland Phone: 02 158 8880

ICON COFFEE PO Box 25088 St Heliers Bay Auckland 1740 Phone: 09 524 5847 ILLY ESPRESSO BAR Phone: 021 707 758

Food – Retail

MCDONALDS RESTAURANTS NEW ZEALAND PO Box 6644 Wellesley Street Auckland 1141 Phone: 0800 622 227 MEXICALI PO Box 109 255 Newmarket Auckland Phone: 09 522 0990

GOLDEN NUTS FRANCHISING NZ 61A Athens Road Onehunga Auckland Phone: 021 126 3059 HOLLAND & BARRETT Samuel Ryder House Townsend Drive, Attleborough Fields Nuneaton UK, CV11 6XW Phone: (UK) +44 2476 244 543 LENARD’S CHICKEN Level 1, 225 Montague Road West End QLD 4101 AUS Phone: +61 7 3100 7800 LIME JUICE BAR PO Box 12-240 Penrose Auckland Phone: 09 634 3666 MAD BUTCHER Phone: 09 531 5910 MEDITERRANEAN FOOD WAREHOUSE Phone: 04 939 8100 MR WHIPPY PO Box 133-070 East Ridge Auckland 4416 Phone: 09 521 9325 MR WOO SUSHI Phone: 021 781 250 NEW ZEALAND NATURAL ICE CREAM 1 Accent Drive East Tamaki Auckland Phone: 09 274 6168 SIMPLY SQUEEZED PO Box 71 Bay View Napier 4149 Phone: 06 836 7066 SUPER LIQUOR HOLDINGS Lvl 7, 182 Broadway Newmarket Auckland 1023 Phone: 03 361 2719 THE CHEESECAKE SHOP PO Box 58 599 Botany Auckland Phone: 09 274 5680 THE NZ MANUKA EGG COMPANY Phone: 03 485 9660

PIZZA HUT Phone: 09 525 8700

YÖGG Phone: 09 531 5911

SPAGALIMIS ITALIAN PIZZERIA Phone: 0800 113 113

“The first, and most important question is why do you want to do this?”

THE ORIGINAL CALIFORNIA BURRITO COMPANY PO Box 106 956 Auckland 1143 Phone: 09 354 4815 VALENTINES RESTAURANTS Phone: 09 444 4819

FC Business Solutions

Food – Take Away BLACK FOREST WAFFLE HUT Phone: 03 688 6064 BURGERFUEL PO Box 14 7320 Ponsonby Auckland Phone: 09 376 6007 BURGER WISCONSIN PO Box 24427 Wellington 6142 Phone: 04 384 9000 CRUST GOURMET PIZZA Phone: 0800 894 199 DOMINO’S PIZZA Australia Phone: +61 7 3633 3333

FOREVER GREEN 41 Morrin Road St Johns Auckland 1072 Phone: 09 533 6450

HIRE A HUBBY PO Box 37 281 Parnell Auckland Phone: 0800 248 229

JAMES MARX HYPNOSIS PO Box 11153 Papamoa Bay of Plenty 3151 Phone: 02 137 3523

HOME INSTEAD SENIOR CARE PO Box 4245 210 Collingwood Street Hamilton Phone: 07 3720 8400

JETTS FITNESS 24/7 7 Auburn Street Takapuna North Shore Takapuna Phone: 09 947 6534

HOME PLUS PO Box 31015 Milford Auckland Phone: 09 478 8018

NOT BIG ENOUGH PO Box 31-597 Lower Hutt Wellington Phone: 021 248 1735

FRITZ WEINERS Phone: 0800 4 FRITZ

PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 AUS Phone: (AUS) +61 2 4648 2099

HABITUAL FIX PO Box 101-622 North Shore Mail Centre Phone: 09 965 1300

SNAP FITNESS 24/7 1005 Ferry Road Ferrymead Christchurch 8022 Phone: 021 243 4440

JESTERS PIES PO Box 33-1185 Takapuna North Shore City Phone: 09 442 4680

SNOREPRO NEW ZEALAND PO Box 1099 Wellington Phone: 04 801 7225

KIWIYO Phone: 021 339 644 OPORTO NEW ZEALAND PO Box 251 275 Pakuranga Auckland Phone: 09 379 0820 RACK N ROLL RIBS Phone: 09 555 1492 SUBWAY Level 1, Unit B3 Corinthian Office Park 17 Corinthian Drive Albany Auckland Phone: 09 415 3091 SUMOSALAD Australia Phone: +61 4 0105 5437 THE PITA PIT Phone: 09 486 4664 URBAN TURBAN NEW ZEALAND Unit C, 26 Aviemore Drive Highland Park Auckland Phone: 09 538 0833 WHOLLY BAGELS & PIZZA PO Box 33 234 Petone Lower Hutt 5046 Phone: 021 2722 422 ZEXX NZ Phone: 0800 556 022

Health & Fitness ANYTIME FITNESS PO Box 15409 Dinsdale Hamilton Phone: 07 839 0209 CLUB PHYSICAL Phone: 09 417 0071 CONTOURS Phone: 0800 46 4475 FMK KERATIN HAIR STRAIGHTENING SALON Phone: 021 933 322 FOOT MECHANICS PO Box 13540 Tauranga 3141 Phone: 07 579 4073

Home Services 0800 SUNSHADE 514 Queen Street West Hastings 4122 Phone: 06 876 9675

INNOVATIVE INTERIORS 245 Allright Place Auckland Phone: 09 570 5029 INSULTECH GROUP Phone: 09 263 9770 METICULOUS HOME SERVICES PO Box 31520 Milford Auckland Phone: 09 449 2004 MR GREEN AUCKLAND Phone: 09 414 6949 RAINAWAY SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147 SEAL A FRIDGE Australia Phone: +61 4 0847 1950 SPIDERMAN Phone: 03 455 3793

AIRIFY Phone: 09 377 7735

THERMAWOOD PO Box 1007 South Melbourne VIC 3205 AUS Phone: 0455 555 330

ALU RESTORE 183 Otonga Road Rotorua Bay of Plenty 3201 Phone: 07 347 7186

V.I.P. HOME SERVICES 2/34 Cavendish Drive Manukau City NZ 2104 Phone: 09 263 0544

AT YOUR REQUEST Phone: 0800 297 297

WINDOW CLEANING PLUS Phone: 0800 000 309

BATHROOM DIRECT Phone: 021 959 796

WINDOW TREATMENTS PO Box 6260 Upper Riccarton Christchurch 8442 Phone: 021 338 031

CONTACT ROCKGAS PO Box 624 Wellington Phone: 03 373 6411 COOLTIME PO Box 12242 Chartwell Hamilton Phone: 07 854 1518 ECO INSULATION PO Box 305470 Triton Plaza North Shore City 0757 Phone: 09 477 0270 EXCEED HOME NETWORK Phone: 0800 252 736 EXPRESS BUSINESS GROUP Phone: 0800 397 737 GROUTPRO 378 Crawford Road, RD1 Te Puna Tauranga Phone: 07 552 5311 HARRISONS ENERGY SOLUTIONS PO Box 33858 Takapuna Auckland Phone: 09 488 4700 HEALTH SMART HEAT PUMPS Phone: 03 377 5441 HEALTHY AIR Phone: 03 352 6986

Hotels, Motels & Apartments BELLA VISTA ACCOMODATION PO Box 262 Oamaru 9444 Phone: 03 4379 055 BEST WESTERN PO Box 1987 North Sydney NSW 2059 AUS Phone: 0800 2378 93 QUEST SERVICED APARTMENTS (NZ) Level 4, 19-21 Como Street Takapuna Auckland Phone: 09 366 9680

“Great fee structures and profit will ultimately determine whether you have happy franchisees or not.” Brain Keen 2 0 1 9 F R ANCHIS E DIRECTORY | 97

n e w zeala nd f ra nchise lis ting s Landscaping & Gardening ARCHGOLA Phone: 09 426 0013 Phone: 09 426 0013 BRUCIES LAWNMOWING & GARDEN CARE Phone: 09 267 7244 CENTRAL LANDSCAPE & GARDEN SUPPLIES PO Box 64132 Botany Auckland 2163 Phone: 09 273 5352 ECOTEC SYSTEMS 40 Anderson Lane RD 2, Tauranga 3172 Phone: 07 548 1414 JIM’S MOWING Phone: 03 377 5544 JIM’S TREES & STUMP REMOVAL Phone: 06 843 2848 KWIK KERB PO Box 103 Mt Ommaney QLD 4074 AUS Phone: 0800 865 945 LAWN FIX Phone: 07 548 0008 PALMERS GARDEN WORLD PO Box 331 586 Takapuna Auckland Phone: 09 443 9910 PIMP MY LAWN PO Box 2437 Stortford Lodge Hastings 4153 Phone: 0800 111 001 RAPID LAWN Phone: 021 365 296 WOOLGRO Phone: 09 570 1985 YARD ART & MOULDS INTERNATIONAL Phone: 09 431 3176

SMALLPRINT AUS & NZ Unit 4 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557

RE/MAX NEW ZEALAND Level 1, 70 Stanley Street Parnell Auckland 1010 Phone: 09 309 8478

THE DRUG DETECTION AGENCY (TDDA) PO Box 301678 Albany, North Shore City 0752 Phone: 02 1917 148

REALSURE THE HOUSE INSPECTORS PO Box 48034 Silverstream Wellington Phone: 04 939 0296

THE MOVING BOX GUY PO Box 302 540 North Harbour Auckland 751 Phone: 0800 210 210

SITEFINDERS Phone: 027 919 4349 TALL POPPY REAL ESTATE Phone: 027 4432 897

THE SHOT MOBILE PO Box 65 Port Chalmers Dunedin 9023 Phone: 03 472 8618 ULTRA SCAN 47 Piakoiti Road Walton 3475 Phone: 05 0885 8727

Pool & Spa POOLWERX PO Box 718 Toowong QLD AUS Phone: 0800 543 419 SWIMART POOL & SPA SERVICES Private Bag 99942 Newmarket, Auckland Phone: 09 525 7570

Printing & Copying PRINTING.COM 16-18 Cashew Street Grenada North, Wellington Phone: 04 232 7653 SNAP PRINTING PO Box 8414, Symonds Street Auckland CBD, Auckland Phone: 09 379 0822

ZONES LANDSCAPING SPECIALISTS Phone: 021 118 5810

Real Estate & Property Services Mobile Franchises BARK BUSTERS Phone: 0800 167 710 DRIVING MISS DAISY PO Box 8489 Havelock North 4157 Phone: 06 877 0072 FIBRENEW PO Box 29-300 Fendalton Christchurch Phone: 03 358 4290 FREEDOM COMPANION DRIVING SERVICES PO Box 302 424 North Harbour Auckland Phone: 0800 956 956 JIM’S TEST AND TAG Phone: 131 546 MOBILE HAND CAR & MARINE GROOMING 1300 Weranui Road RDI Silverdale Auckland Phone: 09 307 3737 PURE PROTECT PO Box 9428 Newmarket Auckland Phone: 09 280 4830

98 | 2 0 1 9 FR A NCHISE DIR E C T O RY

GREEN DOOR COMMISSION FREE REAL ESTATE 64 Montgomery Square Nelson 7010 Phone: 03 546 9332 HARCOURTS 7-9 Alpers Avenue Newmarket 1023 Phone: 09 520 5569 LJ HOOKER GROUP Level 3, 3 City Road Auckland 1010 Phone: 09 308 0450 MIKE PERO REAL ESTATE PO Box 29 530 Fendalton Christchurch 8540 Phone 0800 500 123 NEW ZEALAND LETTING AGENTS Phone: 0800 103 203 PROPERTY INDEPTH Phone: 0800 INDEPTH QUINOVIC PROPERTY MANAGEMENT PO Box 14 268 Wellington 6141 Phone: 04 801 7880 RAY WHITE REAL ESTATE PO BOX 6067 Wellesley Street Auckland Phone: 09 377 5069

THE NZ HOUSE INSPECTION COMPANY 63 Moana Road Plimmerton Wellington Phone: 0800 751 751 TOP SNAP Phone: 0508 867 762 TRIPLE O PROPERTY MAINTENANCE 1/51 Parer Road Airport West Vic 3042 Phone: 03 9310 3911 WHATS UP HOUSE INSPECTIONS Phone: 021 952 397

Recreation / Leisure CINDERELLA LIMO Australia Phone: +61 4 1171 5300 FLIP OUT NEW ZEALAND Phone: 0417 422 897 LITTLE DRIBBLERS Phone: 04 586 6006 READY STEADY GO KIDS Australia Phone: +61 1 300 766 892 RUGBYTOTS NZ Phone: 021 878 335

Rent or Hire AVIS RENTAL Private Bag 92802 Penrose Auckland 1642 Phone: 09 525 2850 BETTA RENTAL CARS 169 Main Highway Elleslie Auckland Phone: 09 525 2951 DVDNOW KIOSKS Phone: 0800 DVDNOW HANDY RENTALS 248 Thorndon Quay Thorndon Wellington Phone: 04 470 7710 HERTZ Private Bag 4716 Christchurch 8140 Phone: 03 358 6789 LAZERBIKE Phone: 027 682 0122 MR RENTAL Unit 6, 706 Great South Road Penrose Auckland Phone: 0800 111 313 PEGASUS RENTAL CARS PO Box 47 818 Ponsonby Auckland 1144 Phone: 09 378 7940 RENT-A-DENT PO Box 73-105 Auckland Airport Phone: 09 275 2914

RENTED.ORG.NZ Phone: 0800 562 3733

GODFREYS 17-21 Cavendish Drive Manukau Auckland 2104 Phone: 09 263 7636

TAKE NOTE PO Box 97-063 SAMC Manukau Auckland Phone: 09 262 2486

STORAGE BOX Unit 1, 2 Amera Place East Tamaki Auckland Phone: 09 271 1025

GUTHRIE BOWRON Level 4, Unit 5, Textile Centre 1 Kenwyn Street Parnell Auckland Phone: 09 306 1040

THE 2 N’5 SHOP Level 2, 87 Devon Street East New Plymouth Phone: 06 757 2702

UNITED VIDEO PO Box 12250 Chartwell Square Hamilton 3284 Phone: 07 853 7035

HARDY’S HEALTH STORES PO Box 19004 Hamilton Phone: 07 838 3274

VIDEO EZY Phone: 09 302 2229

HARRISONS CARPET ONE PO Box 33858 North Shore Auckland Phone: 09 488 4710

ROOM2RENT Phone: 0508 222 464

Retail ADVANCE FRANCHISE SYSTEMS PO Box 12 642 Penrose Auckland 1642 Phone: 09 525 3792 AGATHA PARIS Phone: 0800 AGATHA BATHROOM WAREHOUSE PO Box 12075 Central Mall Rotorua Phone: 07 343 6676 BEDPOST PO Box 23-364 Hunters Corner Paptoetoe 2155 Auckland Phone: 09 278 1010

HARVEY WORLD TRAVEL Phone: 09 307 1860 ISSIMO Phone: 03 348 4768 K & B MANNINEN Christies Jewellery PO Box 5103 Palmerston North 4441 Phone: 06 825 6117

LIQUORLAND Phone: 09 621 0875 MISTER MINIT Australia Phone: +61 2 9521 9100 NIGHT ‘N DAY FOODSTORES PO Box 5769 Dunedin 9058 Phone: 03 477 2340

BY NATURE Phone: 0030 2414 05207

PAPER PLUS 42856, Lambie Drive Manuakau Auckland Phone: 09 261 1054

CASHBOX 94 Wairau Road Glenfield Auckland 0627 Phone: 09 444 7477

PARA RUBBER PO Box 259 123 Botany Auckland 2163 Phone: 09 532 8794 POSTSHOP KIWIBANK Phone: 09 336 8284

CIVIC VIDEO Level 1, 268-270 Manukua Road Parnell Auckland 1151 Phone: 09 523 5471

SADDLERY WAREHOUSE PO Box 100-780 North Shore Mail Centre Auckland Phone: 0508 467 734

COLOURPLUS PO Box 83174 Edmonton Auckland Phone: 09 818 9215

SHOE CLINIC 64 Willis Street Wellington Phone: 04 499 4495

DOLLAR VALUE Phone: 029 289 6149

SIMPLIFOOD Phone: 07 693 7334

DYMOCKS 428 George Street Sydney NSW 2000 AUS Phone: (AUS) 1800 643 303

SMITHS SPORTS SHOES PO Box 10460 Baylair Mt Maunganui Phone: 09 626 2097

EGG MATERNITY 115 Khyber Pass Graston Auckland Phone: 09 523 0398

SPECSAVERS NEW ZEALAND Phone: 09 475 5434 STIHL SHOP Phone: 09 262 4000

FOOTLOOSE Phone: 09 298 0653

STIRLING SPORTS PO Box 35 374 Shirley Christchurch 8051 Phone: 03 523 1851

FRIDGE FREEZER ICE BOX Phone: 03 348 4768 FRONTRUNNER Phone: 03 348 4768 FURNITURE COURT Phone: 09 277 5465

THE SWEETEST LITTLE CHOCOLATE SHOP PO Box 5474 Wellesley Street Auckland 1141 Phone: 09 374 4550 TOYWORLD PO Box 8898, Symonds Street Auckland 1150 Phone: 09 374 1500 Z ENERGY Phone: 04 498 0200

Travel

LOLITA S.A. Phone: 00598 2309 0890

BIN INN RETAIL GROUP PO Box 230271 The Hub Botany 2163 Auckland Phone: 09 572 0220

CASH CONVERTERS PO Box 302212 North Harbour North Shore 0751 Phone: 09 414 1960

THE ATHLETES FOOT RD 1 Silverdale Auckland 1140 Phone: 0800 BESTFIT THE CHRISTMAS HEIRLOOM COMPANY Phone: 07 839 6209

TACKLEBOX PO Box 16258 Bethlehem, Tauranga Phone: 07 579 3677

CORPORATE CABS 161 Manukau Road Auckland Phone: 09 632 0600

Vending AUSTVENDING 261 Churchill Road Prospect SA 5082 AUS Phone: (AUS) 1300 769 967 COOLSPOT UNLIMITED Level 40, 140 Williams Street Melbourne VIC 3000 AUS Phone: +61 3 9607 8328 PROVENDER NZ PO Box 11 007 Auckland Phone: 09 525 2767 SIMPLICITY VENDING 31 Claude Street Hamilton Phone: 07 855 2007

Workplace Health & Safety GLOBAL SAFE NEW ZEALAND PO Box 2042 Kuripuni Masterton 5824 Phone: 02 7210 4292 SAFE T SUPPLIES Phone: 09 525 2767 VITAL CARE PO Box 498 Matamata 3340 Phone: 0800 48 48 25

“Other franchisees can be an invaluable source of information about the franchisor, its business and its system.” Raynia Theodore

2 0 1 9 F R ANCHIS E DIRECTORY | 99

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100 | 2 0 19 FR A NCHISE DIRE C T O RY

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Professional Services Listings Categories Australia

NEW ZEALAND

Accounting & Financial Services. .............................................................. 102

Accounting & Financial Services. .............................................................. 113

Advertising & Marketing....................................................................................... 103

Banks / Financial Institutions........................................................................ 113

Banks / Financial Institutions........................................................................ 104

Business Services.......................................................................................................... 113

Business Services.......................................................................................................... 104

Franchise Consulting & Development.................................................. 114

Franchise Consulting & Development.................................................. 106

Insurance Brokers....................................................................................................... 114

Franchise Funding. ....................................................................................................... 107

IT & Communications.................................................................................................. 114

Insurance Brokers....................................................................................................... 107

Lawyers...................................................................................................................................... 114

IT & Communications.................................................................................................. 108

PR & Advertising............................................................................................................... 115

Lawyers...................................................................................................................................... 109 Point of Sale........................................................................................................................ 111 Printing...................................................................................................................................... 111 SHOPFITTING. ........................................................................................................................... 111 Site Selection & Leasing......................................................................................... 112 Training, Mentoring & Development....................................................... 112 Workplace Compliance, Health & Safety.......................................... 112

2 0 1 9 F R A N CHIS E DIRECTORY | 101

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS ACCOUNTing & FINANCIAL SERVICES ADP Level 1, 6 Nexus Court Mulgrave VIC 3170 Phone: 1300 961 734 ASSURED HOME LOANS 1 Northcote Terrace Medindie SA 5081 Phone: 08 8360 0200 AUSTRALIAN ACCOUNTING & FRANCHISING PROFESSIONALS PO Box 7000 Upper Mt Gravatt QLD 4122 Phone: 07 3422 7800

CASH LOAN MONEY CENTRES 243 Thomas Street Dandenong VIC 3175 Phone: 03 9793 3299

HALL CHADWICK Level 14, 440 Collins Street Melbourne VIC 3000 Phone: 08 8223 7311

CLUB FINANCIAL SERVICES 1/240 Caroline Springs Blvd Caroline Springs VIC 3023 Phone: 03 8390 1777

HAYES KNIGHT GPO Box 4565 Sydney NSW 2001 Phone: 02 9221 6666

CIB ACCOUNTANTS AND ADVISORS PO Box 2492 North Parramatta NSW 1750 Phone: 02 9683 5999

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751

COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444

INTEGRATED WORKFORCE SOLUTIONS – IWS Phone: 1300 797 497

AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546

CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667

AUSTWISE FINANCIAL SERVICES PO Box 181 West Ryde NSW 2114 Phone: 02 9808 3166

CONDON ASSOCIATES Level 6, 87 Marsden Street Parramatta NSW 2150 Phone: 02 9893 9499

AXIA ACCOUNTS Phone: 1300 497 790

COATES GROUP 36 Doody Street Alexandria NSW 2015 Phone: 02 9699 3122

BABO GROUP PO Box 202 Preston VIC 3072 Phone: 03 9466 0200 BDO AUSTRALIA Level 11/1 Margaret Street Sydney NSW 2000 Phone: 02 9251 4100 BENDIGO AND ADELAIDE BANK The Bendigo Centre PO Box 480 Bendigo VIC 3552 Phone: 1300 236 344 BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972 BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970 BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433 BOOKS ONSITE Lvl 13/114 William Street Melbourne VIC 3000 Phone: 03 8618 6824 BPO CONNECT Buildings 3 & 4 320 Lorimer Street Port Melbourne VIC 3207 Phone: 1300 228 724

CREATIVE BREW MARKETING AND DESIGN 27 Oak Grove Brighton VIC 3186 Phone: 03 8677 2248 DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone:07 3369 4200 DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111 DFK EVERALLS PO Box 180 Deakin West ACT 2600 Phone: 02 6232 4588 DKM GROUP PO Box 3685 South Brisbane BC QLD 4101 Phone: 07 3340 3800 ECHOICE L/9 50 Bridge Street Sydney NSW 2000 Phone: 1300 302 914 EY Level 23, 8 Exhibition Street Melbourne VIC 3000 Phone: 03 9288 8000 FINLEASE Ground Floor, 1 James Place North Sydney NSW 2060 Phone: 02 8404 2000

BUSINESS CONCEPTS GROUP Level 1/333 Whitehorse Road Balwyn VIC 3103 Phone: 03 9816 4200

FMW ACCOUNTANTS Level 1, 174 Willoughby Road Crows Nest NSW 2065 Phone: 02 8425 7888

CABOT SQUARE WA 4-5/253 Ocean Keys Boulevard Clarkson WA 6030 Phone: 08 9408 6596

FORDHAM GPO Box 4369 Melbourne VIC 3001 Phone: 03 9611 6611

CAD PARTNERS Suite 5, 3 Racecourse Road West Gosford NSW 2250 Phone: 1300 362 436

FREEDOM TAXATION SERVICES Penrith Showground, Cnr of Station & Ransley Street Penrith NSW 2750 Phone: 02 4736 1111

CAPIFY Level 7, 32 Phillip Street, Parramatta, NSW 2150 Phone: 1 300 760 930

GRANT THORNTON Locked Bag Q800 Queen Victoria Building NSW 1230 Phone: 02 8297 2400

102 | 2 0 19 FR A NCHISE DIR E C T O RY

LEMONTREE MARKETING Office 3/37 Connor Street Burleigh Heads QLD 4220 Phone:0424 867 866 LISTON LANDERS 246 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 0366 LOGIRO 10 Edmondstone Road Bowen Hills QLD 4006 Phone: 1800 564 476 MCLEAN DELMO BENTLEYS Level 3, 302 Burwood Road Hawthorn VIC 3122 Phone: 03 9018 4666 MKS GROUP Suite 202A, Level 2/12 Hall Street Moonee Ponds VIC 3039 Phone: 03 9374 8400 MSI TAYLOR BUSINESS SERVICES PO Box 900 Toowong QLD 4066 Phone: 07 3512 8888 MYOB Phone: 1300 730 921 NEXIA EDWARDS MARSHALL Level 3, 153 Flinders Street Adelaide SA 5000 Phone: 08 8139 1111 PKF Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6000 RECEIPT BANK Suite 202, 35 Buckingham Street Sydney NSW 2010 Phone: 1800 107 451 REST INDUSTRY SUPER Phone: 1300 305 775 ROBERT HERBU PO Box 8263 Armadale VIC 3143 Phone: 03 9509 0490 ROSE CORPORATE 47 Stephenson Street Cremorne VIC 3121 Phone: 03 9820 8999 RSM AUSTRALIA Level 13, 60 Castlereagh Street Sydney NSW 2000 Phone: 02 8226 4500 ST CLAIR GPO Box 1881 Sydney NSW 2001 Phone: 02 9221 4088 THE TARTAN GROUP Level 27, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 9490

TOOHEY REID CHARTERED ACCOUNTANTS GPO Box 1646 Brisbane QLD 4001 Phone: 07 3221 1055

DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111

TRADE BOOKS BOOKKEEPING 1 Newland Street Bondi Junction NSW 2022 Phone: 0411 271 948

DOMINION COLANCO PRINT GROUP Unit 4, 2 Picken Street Silverwater NSW 2128 Phone: 02 9648 2888

UHY HAINES NORTON GPO Box 1735 Melbourne VIC 3001 Phone: 03 9629 4700

FLUX CREATIVE 82 St Kilda Road St Kilda VIC 3182 Phone: 03 9593 8820

VERVE GROUP 2/73 Harley Street Alice Springs NT 0870 Phone: 08 8120 4877

FUSE Level 3, 116 Miller Street North Sydney NSW 2060 Phone: 02 9008 8500

WALKER WAYLAND (WA) Level 2, 129 Melville Parade Como WA 6152 Phone: 08 9364 9988

HEADMARK 9/1 Dank Street Waterloo NSW 2074 Phone: 02 9318 2726

ADVERTISING & MARKETING 1300 EZYCALL 37 – 39 Aberdeen Road Altona VIC 3018 Phone: 1300 EZYCALL AD MARKETING AUSTRALIA PO Box 1888, Southport BC Gold Coast QLD 4215 Phone: 1300 537 425 BEATTY MARKETING SOLUTIONS 22 Ahern Road Packenham VIC 3812 Phone: 0409 174 565 BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433 BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972 BENIE 5/31 Sabre Drive Port Melbourne VIC 3207 Phone: 1300 136 035 BISCUIT® VIC Phone: 0455 817 315 BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970 COATES SIGNCO SERVICE 242 Young Street Waterloo NSW 2017 Phone: 02 9699 3122 COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444 CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667 CREATIVE BREW MARKETING AND DESIGN Suite 8/51 City Road Southbank VIC 3006 Phone: 03 8677 2248 DEEPEND PO Box 146 Surry Hills NSW 2010 Phone: 02 8917 7900 DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone: 07 3369 4200

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751 INFORMATEL 620 St Kilda Road Melbourne VIC 3044 Phone: 03 9510 2322 LEMONTREE MARKETING 37 Christine Avenue Miami QLD 4220 Phone: 0424 867 866 MARKETING AND BRANDING COMPANY 164 Bank Street South Melbourne VIC 3205 Phone: 03 8696 9700 MAYNARD IMAGING 100 Green Street Richmond VIC 3121 Phone: 0409 902 002 MEDIACOM AUSTRALIA 65 Berry Street Sydney NSW 2060 Phone: 02 9463 7000 MEDIA M GROUP Unit 15 Level 2 10 Clifton Street Prahran VIC 3205 Phone: 1300 722 940 MICHELS WARREN 96 Melbourne Street North Adelaide SA 5006 Phone: 08 8267 6888 MITCHELL COMMUNICATION GROUP Level 4, 111 Cecil Street South Melbourne VIC 3205 Phone: 03 9690 5544 MYGUESTLIST 51 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9999 2585 NORMAN CONNELL ADVERTISING Level 1, 240 Chapel Street Prahran VIC 3181 Phone: 03 9529 4744 OMC CONNECT PO Box 1124 Mooloolaba QLD 4557 Phone: 07 5444 3473 ORGANISE INTERNET PO Box 274 Gosford NSW 2250 Phone: 02 4325 9862

PROMOTEM Suite 603, Asian Pacific House 4343 St Kilda Road Melbourne VIC 3004 Phone: 03 9820 4600 REVIVE PROJECTS 77-79 Canterbury Road Canterbury VIC 3126 Phone: 1300 836 863 ROCKET SCIENCE STRATEGIC SERVICES 147 Cavendish Street Stanmore NSW 2048 Phone: 02 9580 6889 SOURCELINX PO Box 6226 Yatala QLD 4207 Phone: 07 3804 7887 SWEAR WORDS 1/224 Swan Street Richmond VIC 3121 Phone: 03 9421 3572 THE BANNER LADY 2A Gateway Drive Carrum Downs VIC 3201 Phone: 03 9775 0832 THE IDEAS SUITE 175 New South Head Road Edgecliff NSW 2027 Phone: 02 9279 3330 THE RED REPUBLIC Level 1, 11 Wicklow Street Kangaroo Point QLD 4169 Phone: 07 3252 5735 THE SPHERE AGENCY Level 1/6 Palmer Parade Cremorne, Melbourne VIC 3121 Phone: 03 8679 2200 THRIVE PROMOTIONAL PRODUCTS PO Box 236 Manly NSW 1655 Phone: 02 9977 0215 TLS MARKETING Phone: 0475 031 572 TOTAL IMAGE GROUP PO Box 199 Westgate NSW 2048 Phone: 02 8188 6008 TOTAL MARKETING PO Box 587 Waverley NSW 2024 Phone: 0433 399 294 UNIVERSAL APPROACH Factory 2, 6 Superior Drive Dandenong South VIC 3175 Phone: 03 9706 5599 VISUAL UNITY 105d Carpenter Street Brighton VIC 3186 Phone: 03 9592 0622 YOUR IMAGE MARKETING & MEDIA 12 Kilby Street Kellyville Ridge NSW 2155 Phone: 0488 607050 ZOO MEDIA 2/2 Newcastle Street Burleigh Heads QLD 4220 Phone: 07 5587 7222 ZING COMMUNICATIONS AUSTRALIA 131 – 133 Devonshire Street Surry Hills NSW 2010 Phone: 02 8303 6464

POINT B ADVERTISING & DESIGN PO Box 431 Black Rock VIC 3193 Phone: 03 9521 8555

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AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS LIVINGBRIDGE Level 18, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 7382

BANKS / FINANCIAL INSTITUTIONS

NATIONAL AUSTRALIA BANK National Phone: 131 012

Capify ANZ Mobile Lending Level 7/833 Collins Street, Docklands VIC 3008 Contact: Rob Liggins Phone: 0412 010 567 Email: moblend@anz.com Website: https://mobilelending.anz.com/ Business description: At its core, the Mobile Lending business is about providing personalised lending service to customers to help them achieve what is important to them. Being a franchised representative of the ANZ brand means you can run your own business and with the security of a big brand behind you. ANZ Mobile Lending’s customer service proposition offers customers the ease and convenience of having a lender visit them “Anytime, Anywhere”. While you may be working out of hours at times, being your own boss means having greater control over your working schedule to suit your lifestyle. The most rewarding part of the business is being able to help customers achieve their goals whether they want to buy their own home or build wealth with their investment property. As your customers continue their journey in life, your business grows alongside them continuing to offer ANZ’s banking and lending services as and when they need it. Year established: 2004

AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546 AUSTRALIAN CAPITAL HOME LOANS PO Box 1275 Slacks Creek QLD 4127 Phone: 1300 797 338 AUSTRALIAN LENDING CORPORATION 46 Mt Gravatt Capalaba Road Upper Mt Gravatt QLD 4122 Phone: 1300 555 311 AXSESSTODAY Level 9, 360 Collins Street Melbourne VIC 3000 Phone: 1300 586 936 BANK OF QUEENSLAND National Phone: 1300 557 2 72 BANKWEST BUSINESS PO Box E237 Perth WA 6841 Phone: 13 7000

“When considering which finance provider you do business with, it is important to consider the opportunity cost.” James Scurr

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Level 7, 32 Phillip Street, Parramatta, NSW 2150 Phone: 1 300 760 930 Fax: 02 8088 7285 Email: solutions@capify.com.au Website: www.capify.com.au Business description: Capify was born out of the desire to offer small businesses an alternative and accessible lending option. Proudly we were the first to do so in Australia. With 10+ years local experience providing small business loans. Capify is Australia’s most experienced alternative lender to small business. We offer short term unsecured business loans from $5,000 to $250,000. Unlike a bank, Capify’s business loans require minimum paperwork and once approved the funds are in your account within 48 hours. Use the funds for any business purpose including to boost staff, purchase stock, renovate or expand and to improve cash flow. Year established: 2008

ONDECK Phone: 1800 676 652 RAMS FINANCIAL GROUP Level 12, 321 Kent Street Sydney NSW 2000 Phone: 1800 616 082 SME FINANCE GROUP FLEET & VEHICLE PURCHASING Level 5, 15-19 Claremont Street South Yarra VIC 3141 Phone: 1300 293 866 SPOTCAP Phone: 1800 107 010 THE ELCANO GROUP Brisbane QLD 4000 Phone: 07 3103 2760 WESTPAC BANKING CORPORATION National Phone: 132 142

Business Services 10 THOUSAND FEET Level 8, 275 Alfred Street North Sydney NSW 2060 Phone: 02 8080 7544 1800 ON HOLD PO Box 2325 Burleigh BC QLD 4220 Phone: 07 5587 7222

CASHFLOW IT FINANCE Level 1, 349 Coronation Drive Milton QLD 4064 Phone: 1300 659 676 Fax: 1300 659 675 Email: applications@cashflowit.com.au Website: www.cashflowit.com.au Business description: Cashflow It are the franchise finance experts. We specialise in equipment finance solutions for the franchise sector. Whether you are looking for just one piece of equipment, fitting out a brand new store, refurbishing, re-financing or buying an existing franchise, we have a solution that can help. Simply choose your preferred term from 12 months to 5 years and decide which finance solution is right for you – a flexible rental, fixed term lease or a business loan.Cashflow It are experts in assisting franchisors with national roll outs of new equipment across entire franchise networks and offer pre – approved funding through our Franchise Accreditation program. Apply online or call our friendly customer service team on 1300 659 676. Year established: 2013

COMMONWEALTH BANK Level 3 Tower B, Citadel Towers 799 Pacific Highway, Chatswood NSW 2067 Phone: 1800 457 226 EBUSINESS LOAN Level 8, 350 Collins Street Melbourne VIC 3000 Phone: 1300 551 730 HSS FINANCE Phone: 1300 506 720

AA REALESTATE & BUSINESS BROKERS Suite 88b, 90 Lorimer Street Docklands VIC 3000 Phone: 03 9645 2988 ADP Level 1, 6 Nexus Ct Mulgrave VIC 3170 Phone: 1800 000 729 AGILITY MERCEDES-BENZ FINANCIAL 44 Lexia Place Mulgrave VIC 3170 Phone: 03 9566 9266 ALLPOS 646 Murray Street West Perth WA 6005 Phone: 08 9226 4272 ASCENDER PAYROLL SERVICES 17-23 Station Street Malvern VIC 3144 Phone: 03 9211 8233 AVID TECH MULTIMEDIA 8 Sussex Court Wonthaggi VIC 3995 Phone: 03 5672 1872 BALLOON DÉCOR Phone: 0414 546 173 BILL BUDDY PO Box 1443 Nerang QLD 4211 Phone: 1300 303 278 BSF GROUP 45 Kremzow Road Strathpine QLD 4500 Phone: 07 3205 5535 BUSINESS EVENTS TASMANIA Level 5, 39 Murray Street Hobart TAS 7000 Phone: 03 6231 1366

BUSINESS SA 136 Greenhill Road Unley SA 5061 Phone: 08 8300 0000

EXALT 4TH PARTY SOLUTIONS 5 Bentham Place Castle Hill NSW 2154 Phone: 02 9659 1550

CHAS CLARKSON 1028 Botany Road Mascot NSW 2020 Phone: 1300 300 195

EZYPAYROLL Suite 3 /280 Sir Donald Bradman Drive Cowandilla SA 5000 Phone: 08 7324 3869

COFFEE BELLA 7 Neaumann Court Kunda QLD 4556 Phone: 1300 721 811

FRANDATA & AUSTRALIAN FRANCHISE REGISTRY™ Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6093

CORPORATE THEATRE 85 Rose Street Annandale NSW 2038 Phone: 02 9555 7299 COMMERCIAL FOOD MACHINERY Clayton Branch: 1418a Centre Road Clayton VIC 3168 Phone: 03 9543 1611 COST REDUCTION ANALYSTS 301 48 Atchinson Street St Leonards NSW 2065 Phone: 1300 360 647 CREATIVE DESIGN 52B Winterton Road Clayton VIC 3168 Phone: 1300 662 390 CTA AUSTRALIA 67/71 Logistic Street Keilor Park VIC 3042 Phone: 03 9334 2620 DAIMLER FLEET MANAGEMENT Private Bag 12 Mt Waverley VIC 3149 Phone: 0429 982 597 DELOITTE PO Box 38 Parramatta NSW 2150 Phone: 02 9322 7000 DESIGN DESIGN PO Box 652 Springwood QLD 4127 Phone: 07 3808 3122 DESIGN GALLERY PO Box 1209 QLD 4507 Phone: 07 3408 1253 DIFFUSEHR Level 2/32 Garden Street South Yarra VIC 3141 Phone: 03 9098 4318 DIVERSIFIED EXHIBITIONS Level 3, 424 St Kilda Road Melbourne VIC 3004 Phone: 03 9261 4500 DIVERSE SHOPFITTERS 68 McDowell Street Welshpool WA 6106 Phone: 08 9258 8555 DREAMWEAVERS EVENT CREATORS & PRODUCERS 47 Leda Drive Burleigh Heads QLD 4220 Phone: 1300 883 809 EGNATIUM Level 9, 127 Creek St Brisbane QLD 4000 Phone: 07 3036 1152 EMPLOYRITE PO Box 509 Burwood VIC 3125 Phone: 03 9808 3055 EVENTS 720 3/12 Norton Drive Melton VIC 3337 Phone: 03 9131 1626

FUSION5 Level 16, 60 Albert Road South Melbourne VIC 3205 Phone: 1300 156 640 GAFFNEYS EVENT LOGISTICS Suite 15/79 Manningham Road Bulleen VIC 3105 Phone: 1300 013 533 GOOD BUSINESS CONSULTING Phone: 02 9688 3325 GRACEFUL SOLUTIONS Phone: 0400 865 277 HOLIDAYXP Level 1, Shop 23B Centro Box Hill North 17 Market Street, Box Hill VIC 3128 Phone: 03 9020 7855 HOSPITALITY EQUIPMENT 2020 Unit 6/6 Tennyson Street Granville NSW 2142 Phone: 02 9637 3737 HR CENTRAL Level 10, Trak Centre 443 - 449 Toorak Road Toorak VIC 3142 Phone: 1300 717 721

LEASING INFORMATION SERVICES Suite 3.02, Level 3 Axis Corporate Park 46-50 Kent Road Mascot NSW 2020 Phone: 1300 RETAIL LINK BUSINESS FRANCHISING PO Box 12324 Penrose, Auckland New Zealand Phone: 1300 763 668 LOGOVISION 169 Main North Road Nailsworth SA 5083 Phone: 08 8342 5122 MACROPLAN Level 16, 330 Collins Street Melbourne VIC 3000 Phone: 0411 611 521 MANTRA GROUP Level 11, 175 Castlereagh Street Sydney NSW 2000 Phone: 02 8062 5062 MILWARD DORAN Level 8, 65 York Street Sydney NSW 2000 Phone: 02 8215 1512 MINIT COMMERCIAL PO Box 3185 Kirrawee DC NSW 2231 Phone: 1800 786 086 MJW Suite 2, Upper Level, Jones Bay Wharf 26-32 Pirrama Road, Pyrmont NSW 2009 Phone: 02 8514 8300 MONGREL JOE’S COFFEE Unit 3, 32 Lilian Fowler Place Marrickville NSW 2204 Phone: 02 9519 3114

IBS INFOTECH 12 Railway Terrace Milton QLD 4064 Phone: 07 3369 7666

MPM MARKETING SERVICES 110 Fairbank Road Clayton VIC 3168 Phone: 03 8551 5300

ICMI SPEAKERS & ENTERTAINERS PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711

MYSTERY CUSTOMER GPO Box 3838 Sydney NSW 2001 Phone: 1300 601 234

ICON VISUAL MARKETING 16 Mitchell Street Camden NSW 2570 Phone: 1300 138 984

NT CONVENTION BUREAU Level 29, 420 George Street Sydney NSW 2000 Phone: 02 9361 1961

IP SOLUTIONS INTERNATIONAL Jones Bay Wharf, 86, 26-32 Pirrama Road Pyrmont NSW 2009 Phone: 1300 975 630

PACNET PO Box 12101 A’Beckett Street Post Office Melbourne VIC 8006 Phone: 133 639

IWS AUSTRALIA Phone: 1300 797 497 JAGO Phone: 0412 267 344 JEJAK GRAPHICS Phone: 0422 267 639 JOSEPH DAHDAH & CO UNIFORMS 266 Cleveland Street Sydney NSW 2010 Phone: 02 9319 3420 KEEP LEFT PR 42 Moray Street Southbank VIC 3006 Phone: 03 9268 7800 KRNETA BUILDING SURVEYORS Suite 5, 39A Glenferrie Road Malvern VIC 3144 Phone: 03 9509 3176 LEASEEAGLE PO Box 4120 Richmond VIC 4120 Phone: 03 9827 7701

PROFICIENT PROJECTS PO Box 1133 Beenleigh QLD 4207 Phone: 1300 132 141 RACV ROYAL PINES RESORT Ross Street Benowa QLD 4217 Phone: 1800 886 880 RAMP HOLDINGS 10 Stokes Avenue Alexandria NSW 2015 Phone: 02 8197 3333 RECRUIT SHOP PO Box 824 North Sydney NSW 2059 Phone: 1300 411 740 REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 02 8014 5150 REDEEM Phone: 1300 733 336

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AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS REGUS Phone: 1800 983 843

CIVIC MANAGED SERVICES 1100 Bourke Road (Locked Bag 5001) Alexandra NSW 2015 Phone: 02 9206 8877

RELOAD CONSULTING PO Box 703 Toowong QLD 4066 Phone: 07 3368 3667 S2i Suite 2.01, 66 King Street Sydney NSW 2000 Phone: 02 9262 4766 SERVICE INTEGRITY PO Box 540 Figtree NSW 2525 Phone: 1300 799 868 SERVICEM8 PO Box 43221 Casuarina NT 0811 Phone: 03 9016 3217 SHAPE SHOPFITTERS 23 Simms Road Greensborough VIC 3088 Phone: 03 9432 1044 SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836 STONE AND CHALK Level 2, AMP Tower, 50 Bridge Street Sydney NSW 2000 SYNERGY BUSINESS CENTRES Level 1, 11 Lord Street Botany NSW 2019 Phone: 02 8335 0800 TAILORMAID COMMUNICATIONS The Maids’ Quarter, Ground Floor, Studio 5 1-19 Uther Street Surry Hills NSW 2010 Phone: 02 9212 2280 TANDA Level 1/490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117 THE CONTACT GROUP Suite 93, Level 9, 8-24 Kippax Street Surry Hills NSW 2010 Phone: 1300 654 905 THE ENERGY ALLIANCE Suite 1/Level 1/526 Whitehorse Road Mitcham VIC 3132 Phone: 03 9872 6869 THE FRANCHISE COMPANY 13 Skinner Street Hastings VIC 3915 Phone: 0478 007 613 THE MARKETING LAB Level 5, 12 Commercial Road Newstead QLD 4006 Phone: 07 3088 3021 THE REALISE GROUP Studio 53, 91 Moreland Street Footscray VIC 3011 Phone: 03 9687 2360 TOURISM NEW ZEALAND Phone: 02 8299 4800 TU PROJECTS PO Box 7076 East Brisbane QLD 4169 Phone: 1300 659 399 VERVE RECRUITMENT Phone: 1300 88 26 44 VERIMARK 62/23 Narabang Way Belrose, NSW 2085 Phone: 02 9450 0099

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CRECER CONSULTING 222 St Kilda Rd St Kilda VIC 3182 Phone: 0406 592 233

VIVA ENERGY AUSTRALIA 720 Bourke Street, Docklands VIC 3008 Contact: Shakeeb Phone: 03 8823 4897 Website: https://www.shell.com.au/ business-customers/shell-fuel card/franchise.html Business description: Viva Energy is the sole licensee of Shell products in Australia. Our fuel management card, Shell Card, is packed with benefits, and is an easy way for small businesses and franchisees to streamline admin, manage paperwork, and access discounted prices* on Shell’s quality fuels. Viva Energy can tailor a Shell Card offer for your franchise group. Enjoy receipt free glove-boxes for your Business. Shell Card is the smarter way to fuel your business! To learn more about how Shell Card can help your franchisees manage their fuel usage, visit: www.shell.com.au/business-customers/shellfuel-card/franchise.html Or, contact Shakeeb from Viva Energy on 03 8823 4897, to discuss a customised solution for your franchisees that will better fuel their success.

DC STRATEGY Level 8, 330 Collins Street Melbourne VIC 3000 Phone: 1300 682 657 DEMOGRAPHICS ONLINE PO Box 52 Clifton Hill VIC 3068 Phone: 0411 098 691 DCG DONALDSON CONSULTING GROUP Level 20 AMP Place Brisbane QLD 4000 Phone: 0419 704 982 ENTERPRISE 21 2/22 Montana Road Miami QLD 4220 Phone: 1300 786 332 FRANCHISE 4 U Phone: 1300 549 200 FRANCHISE ADVISORY CENTRE PO Box 15304 Brisbane City East QLD 4002 Phone: 07 3716 0400

*Discounts available vary.

VOYAGES - ULURU MEETING PLACE Level 9, 179 Elizabeth Street Sydney NSW 2001 Phone: 02 8296 8067 WAIVESTAR GROUP Phone: 03 9487 2100 WOOLLAM CONSTRUCTIONS PO Box 7154 East Brisbane QLD 4169 Phone: 07 3456 1600

Franchise Consulting & Development ALLIANCE PROJECT SERVICES PO Box 301 St Pauls NSW 2031 Phone: 1300 763 774 AUSTRALIAN FRANCHISING SYSTEMS Suite 6, 137 Main Street Osborne Park WA 6017 Phone: 08 9444 5100 BUSINESS DEVELOPMENT ALLIANCE Level 2, Suite 6A, 47 Kishorn Road Applecross WA 6153 Phone: 08 9364 3811 BUSINESS DEVELOPMENT COMPANY Melbourne, Sydney, Brisbane, Cairns Phone: 1300 53 44 70 BUSINESS INTERNATIONAL Suite 110, 358 Clarendon Street South Melbourne VIC 3205 Phone: 0400 017 882 CARIBLUE PO Box 3187 Robina Town Centre QLD 4230 Phone: 0412 618 723 CEO CONSULTING Level 1 99 Queen Street Melbourne VIC 3000 Phone: 1300 764484

FC Business Solutions Level 1, Suite 5, 2 Brandon Park Drive, Wheelers Hill VIC 3150 Contact: Corina Vucic Phone: 03 9533 0028 Email: hello@fcbs.com.au Website: www.fcbs.com.au Business description: A multi-discipline franchise consultancy with a dedicated team of professionals focusing on the development of franchise systems, FC Business Solutions has the experience and expertise to empower franchisors to grow their business. With services including operations manual development; marketing, communications and PR; action based training; executive recruitment; system development; operational support and HR solutions, FC Business Solutions have the team and resources to assist you in all aspects of your franchise business. Membership: FCA Year established: 1999 FRANCHISE CENTRAL Level 1, 459 Toorak Road Toorak VIC 3142 Phone: 1300 558 278 FRANCHISE DEVELOPMENT (Div of Wollermann Services) 415 Canterbury Road Surry Hills VIC 3127 Phone: 03 9888 6488 FRANCHISE RELATIONSHIPS INSTITUTE PO Box 8487 Armadale VIC 3143 Phone: 07 3510 9000 FRANCHISE SIMPLY 101 John Lund Drive Hope Island QLD 4212 Phone: 1300 960 136

FRANCHISE SYSTEMS GROUP PO Box 496 Cammy NSW 2062 Phone: 1300 658 311 FRANCHISE WORKS Suite 321, 8 Point Street Pyrmont NSW 2009 Phone: 0417 811 522 FRANCHISEE SUCCESS Phone: 1300 159 117 FRANCHISING INTERNATIONAL PO Box 757 Sanctuary Cove QLD 4212 Phone: 1300 295 898 GROUP SEVEN FRANCHISING 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777 HILL ROGERS Level 5, 1 Chifley Square Sydney NSW 2000 Phone: 02 9232 5111 MACQUARIE FRANCHISE SYSTEMS PO Box 424 Hornsby NSW 1630 Phone: 02 9415 4655 MARKET MINDS PO Box 15 Golden Beach QLD 4511 Phone: 0407 627 243 ORDIUM PO Box 1029 Toowong DC QLD 4066 Phone: 0413 871 828 PRICE WATERHOUSE COOPERS 2 Southbank Boulevard Southbank VIC 3006 Phone: 03 8603 1000 REMARKABLE FRANCHISES PO Box 383 Maylands WA 6931 Phone: 08 6555 7780 RESURG GROUP PO Box 196 Alexandria NSW 2015 Phone: 1300 132 138 RETAIL DOCTOR GROUP PO Box 209 Milsons Point NSW 2061 Phone: 02 9460 2882 RETAIL E-VIRONMENT 624 St Kilda Towers, 1 Queens Road Melbourne VIC 3121 Phone: 03 9863 7313 SHERPA GROUP 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4887 SMART FRANCHISE Phone: 0466 376 386 THE FRANCHISE INSTITUTE PO Box 667 Vaucluse NSW 2030 Phone: 1300 855 435 THE FRANCHISE SHOP Suite 19, 653 Mountain Highway Bayswater VIC 3153 Phone: 1300 139 557 THE FRANCHISE WHISPERER Suite 28a, 82 Keilor Road Essendon North VIC 3040 Phone: Steve +61 433 288373 Karen+61 419 155758 VISION ALLIANCE PO Box 7429 Baulkham Hills BC NSW 2153 Phone: 1300 764 920

Franchise Funding BUSINESS LENDING 11 Bonnet Avenue Como NSW 2226 Phone: 0419 242 546 CAPIFY Level 7, 32 Phillip Street Parramatta, NSW 2150 Phone: 1 300 760 930 CASHFLOW IT FINANCE Level 1, 349 Coronation Drive Milton QLD 4064 Phone: 1300 659 676 CITY PACIFIC FINANCE 2 Main Street Greensborough VIC 3088 Phone: 03 9432 3344 GOGETTA Park Tower, 20 Pidgeon Close West End QLD 4101 Phone: 1300 512 591 SILVER CHEF Park Tower 20 Pidgeon Close West End QLD 4101 Phone: 1300 846 976 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694

“Looking after your brand and marketing is also a central task for any franchisor.” Brain Keen

Insurance Made Easy 62-64 Main Street, Upwey VIC 3158 Phone: 0423 791 368 Contact: Philip Watson Email: pwatson@imeinsurance.com.au Website: imeinsurance.com.au Business description: Why use IME? Franchise Industry Insurance is often hard to obtain, nearly always expensive. At IME we make this journey Easy. As members of the FCA since 2003, we understand Franchisors & Franchisees needs, provide personalised service, and tailor insurance programs for the Franchise Industry. IME, as your specialists in the Franchise Industry for insurance are regular attendees at FCA events, we keep abreast of developments in the Franchise Industry that may affect members with a particular emphasis on insurance. We can assist Franchisors and Franchisees in the placement of their business insurance needs including the notoriously difficult to place Franchisor Professional Indemnity and Directors and Officers Insurance. We are able to accommodate a broad range of occupations ranging from Bookkeepers, All types of Retailers, Safety Consultants, Travel Agents, Mortgage Brokers, Tradesmen and Business Coaches… whatever the occupation we can assist! And most of all:- Tailored & Personalised Service. Membership: FCA since 2003 Year established: 1992 KING INSURANCE BROKERS Level 2,104 Burwood Road Hawthorn VIC 3122 Phone: 03 9818 8026

Insurance Brokers AON FRANCHISE INSURANCE Phone: 03 9211 3184 ARRIVIS Suite 3, 85 Curzon Street North Melbourne VIC 3051 Phone: 03 9329 1255 BARKER MEIER INSURANCE BROKERS PO Box 7053 Hutt Street Adelaide SA 5000 Phone: 1800 066 900 BROOKLYN UNDERWRITING SERVICE PO Box 101 Grosvenor Place NSW 1220 Phone: 02 8274 8177 CAPITAL MUTUAL INSURANCE BROKERS Level 1, 1140 Burke Road Balwyn North VIC 3104 Phone: 03 9819 7344

“A prospective franchisee should take comprehensive notes in each meeting or discussion with the franchisor.”

NFIB 10 William Street Perth WA 6000 Phone: 1800 776 747 Contact: Darryl Morris Email: info@mynfib.com.au Website: www.mynfib.com.au Business description: National Franchise Insurance Brokers (NFIB) was established to fill the gap in the market for a dedicated online provider of insurance cover specifically designed for franchisees, franchisors and franchised businesses. NFIB offers competitively priced insurance covers, and franchisors can rest easy in the knowledge all NFIB products are underwritten by one of the world’s leading insurers. With our system, franchisees are spared the time and tedium of researching insurance. When franchisees go online they are taken to a custom area where all their information is already in the system and cover has been created to comply with franchisor’s requirements. Franchisors are also provided with an audit program where they can keep up-to-date with franchisee insurance activities. Membership: NIBA, FCA, STEADFAST

Raynia Theodore 2 0 1 9 F R A N CHIS E DIRECTORY | 107

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS FAB SAO PO Box 6803 Halifax Street Adelaide SA 5000 Phone: 0418 331 933 FONEBOX Phone: 1800 FONEBOX

Shopinsurance.com.au Suite 13, 317 Whitehorse Road, Nunawading VIC 3131 Contact: Fred Nadde Phone: 1300 123 300 Email: fred@steadfasteastern.com.au Website: www.shopinsurance.com.au Business description: Shopinsurance has been looking after the needs of franchisees and franchisors for over 15 years. We offer via our website automated business insurance solutions backed by “one on one” personal advice, to ensure all our customers receive a personal level of care. We look after the needs of franchisees such as Just cuts, Hairhouse Warehouse, Gloria Jeans, AFL stores, Michel’s patisserie, Subway and Schnitz. All it takes is one phone call or email and we take the worry out of what insurance coverage you need, how much it costs and best way to structure your insurance for one shop or for a franchisor insurance facility for all. Give our Director a call on 1300 123 300 Australia wide. Year established: 1999

IT & Communications ACTUATOR SYSTEMS AUSTRALIA PO Box 1032 Hamilton QLD 4007 Phone: 1300 905 299 AUSSIE PHONE BROKERS 537 Malvern Road Toorak VIC 3142 Phone: 03 9827 8860 AVG INTERNET SECURITY 2/101 Tulip Street Sandringham VIC 3191 Phone: 03 9581 0800 CARBONITE AUSTRALIA 2/101 Tulip Street Sandringham VIC 3191 Phone: 1300 886 673 CODERS Suite 38, 194 Breakfast Creek Road Newstead QLD 4006 Phone: 07 3257 7242 COOKING THE BOOKS Unit 4, 13-21 Thomas Street Yarraville VIC 3013 Phone: 03 9111 0111 CROOMO Level 3, 32 Duncan Street Fortitude Valley, Brisbane QLD 4006 Phone: 07 3250 6800 DOVETAIL BRAND ENGAGEMENT 370 St Kilda Road Melbourne VIC 3004 Phone: 03 9570 3358 ENTEGY Suite 5, 28 Donkin Street West End Brisbane QLD 4101 Phone: 1300 730 808 EPIWEB 438 Ipswich Road Annerley QLD 4103 Phone: 07 3342 6781

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FRANCHISE CLOUD SOLUTIONS Sydney NSW Phone: 1800 227 881 FRANCHISING1ST Level 1, Unit 23, 160 Lytton Road Bulimba QLD 4171 Phone: 1300 244 244 KARMAN GROUP Suite 6, 8-12 Sandilands Street South Melbourne VIC 3205 Phone: 1300 730 235 LIQUID STATE 11b/96 Cleveland Street Greenslopes Brisbane QLD 4120 Phone: 07 3162 4216 MAXXAM COMPUTER SYSTEMS 553 Glenferrie Road Hawthorn VIC 3122 Phone: 1300 629 926

OE DESIGN 17/79 West Burleigh Road Burleigh Heads QLD 4220 Phone: 1300 736 764 PEOPLEINSITE Level 11, 83 Mount Street North Sydney NSW 2060 Phone: 02 9964 9716 PNORS TECHNOLOGY GROUP 10/435 Williamstown Road Port Melbourne VIC 3004 Phone: 03 9135 1900 PRISM SOLUTIONS Suite 3, 214 Bay Street Brighton VIC 3186 Phone: 03 9596 8633 PROFESSIONAL ADVANTAGE SERVICE Level 16, 124 Walker Street North Sydney NSW 2060 Phone: 02 9919 8900 PROFESSIONAL OUTSOURCE SOLUTIONS Unit B1, Jetstream Business Park 5 Grevillea Place Brisbane Airport QLD 4007 Phone: 1300 600 774 PRONTO SOFTWARE 20 Lakeside Drive East Burwood VIC 3151 Phone: 03 9887 7770 REACH LOCAL Level 7, 717 Bourke Street Docklands VIC 3008 Phone: 03 8671 3626

Micronet Systems Australia Suite 8, Level 2, 2-4 Merton Street, Sutherland NSW 2232 Contact: Drew Arthur Phone: 02 9542 2000 Email: drew@micronet.com.au Website: http://harmoniq.com.au/franchising- software/ Business description: Designed by Micronet, HARMONiQ is the simple, powerful, all-in-one ERP system made for the demands of a far-flung franchise operation. Manage, measure and collaborate in real time across your entire operation – sales, accounting, inventory, workflow, business management, and more. All-in-one, unbelievably flexible, scalable system that can be customised easily to your needs now – and grow as you grow. Visit online or call us to see exactly what HARMONiQ can do for your franchise.

REALESTATE IT Level 1, 466 Malvern Road Prahran VIC 3181 Phone: 0403 313 521 RIDDELL CLARE CONSULTING 45 Kathryn Court Riddells Creek VIC 3431 Phone: 0418 125 393 SACO TECHNOLOGY PO Box 472 Burpengary QLD 4505 Phone: 1300 664 186 ST SOFTWARE PO Box 6275 Frenchs Forest NSW 2086 Phone: 02 9975 4648 STORE FINDER Unit 13, 1150 Pittwater Road Collaroy NSW 2097 Phone: 02 8003 4580 SYRON 38 Berwick Street Fortitude Valley QLD 4106 Phone: 07 4270 79 766

MOBILE APP CITY PO Box 303 Parkwood WA 6147 Phone: 0487 896 061

TANDA Level 1, 490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117

NEC Private Bag 1111 Mulgrave VIC 3170 Phone: 131 632

TASK RETAIL TECHNOLOGY Suite 16/90 Mona Vale Road Mona Vale NSW 2103 Phone: 02 9997 3500

NETCOMM 2-6 Orion Road Lane Cove NSW 2066 Phone: 02 9424 2000

THEDOCYARD Phone: 0438 410 598

NETSTARTER Level 2, 26-28 Wentworth Avenue Surry Hills NSW 2010 Phone: 02 9273 7777 NOQ MOBILE ORDERING Suite 1, 11 French Street Adelaide SA 5000 Phone: 1800 028 128

THE MISSING LINK NETWORK INTEGRATION 9-11 Dickson Avenue Artarmon NSW 2064 Phone: 1300 865 865 THINKING AUSTRALIA Suite 304, 620 St Kilda Road Melbourne VIC 3004 Phone: 03 9525 1255

TRURATING Level 6, 40 King Street Sydney NSW 2000 Phone: 1800 380 567

BAKER LOVE LAWYERS PO Box 123 Wallsend NSW 2287 Phone: 02 4951 5766

CURWOODS LAWYERS GPO Box 5406 Sydney NSW 2001 Phone: 02 9231 4166

TT GROUP COMMUNICATIONS 3/42 Cavendish Road Coorparoo QLD 4151 Phone: 1800 888 555

BARRETT WALKER Suite 8, 150 Chestnut Street Cremorne VIC 3121 Phone: 03 9428 1033

DAVID LEGAL 3/43 Harris Street Fairfield NSW 2165 Phone: 02 9728 5678

VIRTUAL METHOD NSW 2026 Phone: 0499 789 658

BAYBRIDGE LAWYERS 1/109 Pitt Street Sydney NSW 2000 Phone: 02 9232 3511

DIBBSBARKER GPO Box 983 Sydney NSW 2001 Phone: 02 8233 9500

BELL LEGAL GROUP PO Box 5193 Gold Coast MC QLD 9726 Phone: 07 5597 3366

DLA PIPER Level 9, 480 Queen Street Brisbane QLD 4000 Phone: 07 3246 4000

WIRED & WIRELESS SOLUTIONS INTERNATIONAL Level 7, 6 Help Street Chatswood NSW 2067 Phone: 02 9412 2100

BENNETT & PHILP SOLICITORS Level 13, 15 Adelaide Street Brisbane QLD 4000 Phone: 07 3001 2999

DMAW Level 3, 80 King William Street Adelaide SA 5000 Phone: 08 8210 2222

WORLD MANAGER Level 13, 44 Market Street Sydney NSW 2000 Phone: 02 8007 7095

BILLINGS CLOAK PO Box 5196 Hughesdale VIC 3166 Phone: 03 9568 1833

DW FOX TUCKER Level 14, 100 King William Street Adelaide SA 5000 Phone: 08 8124 1811

ZRILO Level 4 / Suite 1 58-62 Kippax Street Surry Hills NSW 2010 Phone: 1300 009 397

BRENNANS SOLICITORS PO Box 27 Mooloolaba QLD 4557 Phone: 07 5438 8199

DOWNINGS LEGAL Level 11, Westralia Plaza 167 St Georges Terrace, Perth WA 6000 Phone: 08 9420 1564

BROWN WRIGHT STEIN PO Box A2625 Sydney South NSW 1235 Phone: 02 9394 1010

FCB GROUP Level 18, 607 Bourke Street Melbourne VIC 3000 Phone: 03 9098 9400

ADDISONS SOLICITORS & ATTORNEYS GPO Box 1433 Sydney NSW 2001 Phone: 02 8915 1000

BUCHANAN 284 Bay Street Brighton VIC 3186 Phone: 03 9596 8495

FEINAUER Level 9, 231 Adelaide Terrace Perth WA 6000 Phone: 08 9420 8100

ALLENS LINKLATERS Level 28, Deutsche Bank Place 126 Phillip Street Sydney NSW 2000 Phone: 02 9230 4000

BYWATERS TIMMS LAWYERS Locked Bag 22 Fortitude Valley BC QLD 4006 Phone: 07 3648 9900

FERGUSON CANNON PO Box 5851 Maroochydore QLD 4558 Phone: 1800 640 509

CENTRAL COAST BUSINESS LAWYERS 2/210 The Entrance Road Erina NSW 2250 Phone: 02 4367 4366

FLOWER AND HART GPO Box 219 Brisbane QLD 4001 Phone: 07 3233 1233

CERTUS LEGAL PO Box 16235 City East QLD 4002 Phone: 07 3106 3016

FRANCHISE LEGAL Suite 601, 321 Pitt Street Sydney NSW 2000 Phone: 1300 798 501

CHAMPION LEGAL Level 3, 60 Phillip Street Parramatta NSW 2150 Phone: 02 9635 8266

GABLE LAWYERS St Kilda Rd Towers Level 1, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 9544

WEB PROFITS Level 1/145 Russell Street Melbourne VIC 3000 Phone: 03 8488 7821

Lawyers

ANDERSON RICE LAWYERS Level 10, 555 Lonsdale Street Melbourne VIC 3000 Phone: 03 9672 2666 ARMSTRONG LEGAL Level 35, 201 Elizabeth Street Sydney NSW 2000 Phone: 02 9261 4555 ASHURST SYDNEY Level 11 5 Martin Place Sydney NSW 2000 Phone: 02 9258 6000 ATKINSON VINDEN Level 8, 10 Help Street Chatswood NSW 2067 Phone: 02 9411 4466 ATTWOOD MARSHALL LAWYERS PO Box 334 Coolangatta QLD 4225 Phone: 07 5536 9777 AVENTUS Little Tokyo Two HQ, 36 Mein Street Spring Hill QLD 4000 Phone: 1300 294 539 AVENUE SOLUTIONS PO Box 7567 Melbourne VIC 3001 Phone: 03 9092 9891 B2B LAWYERS PO Box 572 East Melbourne VIC 8002 Phone: 03 8602 4000 BAKER & MCKENZIE Level 27, A.M.P. Centre 50 Bridge Street Sydney NSW 2000 Phone: 02 9225 0200

CLAYTON UTZ PO Box H3 Australia Square NSW 1215 Phone: 02 9353 4000 COLEMAN GREIG Level 11, 100 George Street, Cnr Smith Street Parramatta NSW 2150 Phone: 02 9895 9200 COMINO PRASSAS PO Box 1390 Bondi Junction NSW 1355 Phone: 02 9386 5888 COOPER GRACE WARD Level 21 400 George Street Brisbane QLD 4000 Phone: 07 3231 2444 COSOFF CUDMORE KNOX 73 Wakefield Street Adelaide SA 5000 Phone: 08 8211 7955 CULLEN MACLEOD PO Box 935 Nedlands WA 6909 Phone: 08 9389 3999

GADENS LAWYERS Level 25, Bourke Place 600 Bourke Street Melbourne VIC 3000 Phone: 03 9252 2555 GSM LAWYERS 228 Smith Street Collingwood VIC 3066 Phone: 03 9419 2077 HAARSMA LAWYERS 116 Wright Street Adelaide SA 5000 Phone: 1300 830 830 HALL & WILCOX Level 11, Rialto South Tower 525 Collins Street Melbourne VIC 3000 Phone: 03 9603 3555 HILLHOUSE BURROUGH MCKEOWN GPO Box 1709 Brisbane QLD 4000 Phone: 07 3220 1144

2 0 1 9 F R A N CHIS E DIRECTORY | 109

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS HOLDING REDLICH GPO Box 2154 Melbourne VIC 3001 Phone: 03 9321 9999 HOLMAN WEBB LAWYERS Level 17, Angel Place, 123 Pitt Street Sydney NSW 2000 Phone: 02 9390 8000 HUNT & HUNT Level 5, 114 William Street Melbourne VIC 3000 Phone: 03 8602 9200 HWL EBSWORTH Level 14, 264-278 George Street Sydney NSW 2000 Phone: 02 9334 8555 IP PARTNERSHIP Level 6, 64 Marine Parade (PO Box 10857) Southport QLD 4215 Phone: 07 5591 2522

“Ultimately, it is about the individual and their desire for success.” FC Business Solutions LODHIA LAWYERS PO Box H97 Australia Square NSW 1215 Phone: 02 9233 7000 LYNCH ANDREWS Suite 12, Level 10 The Christie Centre 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3221 2775

KELLS LAWYERS Suite 4, Level 9, 66 Hunter Street Sydney NSW 2000 Phone: 02 9233 7411 KEMP STRANG GPO Box 475 Sydney NSW 2001 Phone: 02 9225 2500 KHQ LAWYERS 15/440 Collins Street Melbourne VIC 3004 Phone: 03 9663 9877 LAC LAWYERS PO Box 5638 West Chatswood NSW 1515 Phone: 02 9904 6800 LEGALITE PO Box 3096 Richmond VIC 3121 Phone: 03 9448 2393

LegalVision 100 Harris Street Pyrmont NSW 2009 Contact: LegalVision Phone: 1300 544 755 Email: info@legalvision.com.au Website: https://legalvision.com.au Business description: LegalVision is a market disruptor in the commercial legal services industry. LegalVision’s franchise lawyers have assisted hundreds of franchisors and franchisees across Australia, including drafting and reviewing franchising documents, protecting intellectual property and buying and selling a franchise. Our innovative business model and custom-built technology allow our lawyers to provide a faster, better quality and more cost-effective client experience. LegalVision has assisted more than 50,000 businesses and franchises. Year established: 2012 LEIGH ADAMS Level 3, 171 Clarence Street Sydney NSW 2000 Phone: 02 9964 0022 LEWIS HOLDWAY PO Box 138, Collins Street West Melbourne VIC 8007 Phone: 03 9629 9629

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Macpherson Kelley Dandenong 40-42 Scott Street, Dandenong, VIC 3175 Melbourne 600 Bourke Street, Melbourne, VIC 3000 Brisbane Level 16, 324 Queen Street, Brisbane, QLD Sydney Level 21, 20 Bond Street, Sydney, NSW 2000 Contact: Paul Kirton, Principal Lawyer (Dandenong) Prue Greenfield, Principal Lawyer (Melbourne) Malcolm McBratney, Principal Lawyer (Brisbane) Racha Abboud, Principal Lawyer (Sydney) Phone: 9794 2600 Email: info@mk.com.au Website: www.mk.com.au Business description: We work as a team with our clients to deliver a highly integrated commercial and legal outcome. Our experienced team of franchise lawyers assist with all aspects of competition and consumer law, including establishing and operating franchise models, model structure and intellectual property protection, franchise, dealer and licence agreements and all documentation compliant with the Franchising Code of Conduct. We also provide tailored document management services and ongoing compliance advice along with preparation of breach and termination notices. Our full service team means we can assist in all aspects of dispute resolution and litigation, including mediations, urgent applications and injunctions, court proceedings and ACCC prosecutions. Keeping abreast of emerging franchise issues and action pursued by the ACCC helps us to ensure our advice is always tailored to the business goals of our clients. Membership: Franchise Council of Australia, Women in Franchising, IPSANZ Year established: 1903

“Retail is often the canary in the cage as far as how the rest of the economy is travelling.” Mary Aldred

MADGWICKS LAWYERS Level 6, 140 William Street Melbourne VIC 3000 Contact: Ed Browne / Chris Verebes Phone: 03 9242 4744 Fax: 03 9242 4777 Email: Chris.Verebes@madgwicks.com.au Website: www.madgwicks.com.au Business description: Madgwicks Lawyers provide expert franchising advice and service both franchisors and franchisees. We can assist with: • Reviewing and advising on Franchise Agreements • Sale/purchase of franchise businesses • Preparation of Franchise Agreements and Disclosure Documents • Code Compliance • Consumer Law advice • Leasing • IP and branding • Litigation and dispute resolution Membership: FCA. LIV, MERITAS Year established: 1973

Marsh & Maher Richmond Bennison Lawyers Level 2, 100 Wellington Parade East Melbourne VIC 3002 Phone: 03 9604 9400 Contact: Robert Toth Email: robert@mmrb.com.au Website: www.marshmaher.com.au Business description: Marsh & Maher Richmond Bennison Franchising, Licensing and Distribution Group act for local and overseas companies entering the Australian market and have a network of experience consultants to assist clients with demographic, feasibility, market research and preparation of business entry plans to ensure the best success for our clients. MARSHALLS + DENT + WILMOTH Level 21, 570 Bourke Street Melbourne VIC 3000 Phone: 03 9670 5000 MATTHEWS FOLBIGG Level 7, 10-14 Smith Street Parramatta NSW 2150 Phone: 02 9635 7966 MCINNES WILSON LAWYERS GPO Box 1089 Brisbane QLD 4001 Phone: 07 3231 0600 MCLAUGHLINS PO Box 2067 Southport QLD 4215 Phone: 07 5591 5099

MCMAHON FEARNLEY Level 3, 256 Queen Street Melbourne VIC 3000 Phone: 03 9670 0966

SLATER & GORDON 44 Market Street Sydney NSW 2000 Phone: 1800 555 777

MCW LAWYERS PO Box 1065 Sutherland NSW 1499 Phone: 02 9589 6666

SLF LAWYERS Level 8, 160 Queen Street Melbourne VIC 3001 Phone: 03 9600 2450

MEYER VANDENBERG GPO Box 764 Canberra City ACT 2601 Phone: 02 6279 4444

STEPHENS LAWYERS & CONSULTANTS PO Box 16010 Collins Street West VIC 8007 Melbourne VIC 3000 Phone: 03 8636 9100

MILLS OAKLEY PO Box 453 Collins Street West Melbourne VIC 8007 Phone: 03 9670 9111 MINTERELLISON Level 22 Waterfront Place 1 Eagle Street Brisbane QLD 4000 Phone: 07 3119 6000

SWAAB ATTORNEYS Level 1, 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 5544 TALBOT OLIVIER Level 8, Wesfarmers House, 40 The Esplanade Perth WA 6000 Phone: 08 9420 7100

MST LAWYERS 315 Ferntree Gully Road Mount Waverley VIC 3149 Phone: 03 8540 0200

THOMSON GEER GPO Box 3909 Sydney NSW 2001 Phone: 02 8248 5800

MURFETT LEGAL PO Box 6314 East Perth WA 6892 Phone: 08 9388 3100

THYNNE & MACARTNEY GPO Box 245 Brisbane QLD 4001 Phone: 07 3231 8888

NICOLE LEGGAT AND ASSOCIATES Suite 1, Level 1 1 Transvaal Avenue Double Bay NSW 2028 Phone: 02 9328 6917

TRESSCOX LAWYERS Level 9, 469 La Trobe Street Melbourne VIC 3000 Phone: 03 9602 9444

NORTON ROSE FULBRIGHT GPO Box 4592SS Melbourne VIC 3001 Phone: 03 8686 6000 NRG LEGAL 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 2511 PACE LAWYERS 192 Gilbert Street Adelaide SA 5000 Phone: 08 8410 9294 PCL LAWYERS Level 8, 446 Collins Street Melbourne VIC 3000 Phone: 1300 907 335 PIPER ALDERMAN Level 16, 70 Franklin Street Adelaide SA 5000 Phone: 08 8205 3333 REDCHIP LAWYERS Locked Bag 2 Fortitude Valley BC QLD 4006 Phone: 07 3223 6100

TYRO PAYMENTS 02 8907 1745 VEND HQ 143 Cecil Street South Melbourne VIC 3205 Phone: 03 8593 7854

Printing FREELEASE COPIERS Unit 7, 12-18 Clarendon Street Artarmon NSW 2064 Phone: 1800 636344 PRINTING BRISBANE PO Box 597 Springwood QLD 4127 Phone: 0401 838 040 WHIRLWIND PRINT 22 Henderson Road Knoxfield VIC 3180 Phone: 1300 129 227

“There’s no perfect franchise, but there’s a perfect franchise for you.” DC Strategy

shopfitting

WISEWOULD MAHONY Level 8, 419 Collins Street Melbourne VIC 3000 Phone: 03 9629 8333 YOUR LAW FIRM 7 Techno Park Drive Williamstown VIC 3016 Phone: 1300 896 500

Point of Sale ADVANTAGE SOLUTIONS 2 Greenwood Street Abbotsford VIC 3067 Phone: 03 8417 9888 CUSTOM HOSPITALITY SYSTEMS Unit 15 / 538 Gardeners Road Alexandria NSW 2015 Phone: 1300 308 603 MINIPOS PO Box 169 Brunswick Heads NSW 2483 Phone: 1300 791 420 NCR SILVER Phone: 1800 940 975

RIBA BUSINESS LAWYERS 34 Duporth Avenue Maroochydore QLD 4558 Phone: 07 5479 1488

ORDERMATE 59 Fennell Street Port Melbourne VIC 3207 Phone: 1300 667 067

ROBBINS WATSON PO Box 2505 Burleigh BC QLD 4220 Phone: 07 5576 9999

REDCAT 70 Park Street South Melbourne VIC 3205 Phone: 1300 473 322

ROBERT JAMES LAWYERS GPO Box 761 Melbourne VIC 3001 Phone: 03 8628 2000

RETAIL EXPRESS Level 10, 320 Adelaide Street Brisbane QLD Phone: 1300 732 618

ROBERTS LEGAL 274 Brunker Road Adamstown NSW 2289 Phone: 02 4952 3901

SHIFT 8 PO Box 981 Woollahra NSW 1350 Phone: 02 9571 4126

RUSSELL KENNEDY SOLICITORS Level 12, 469 La Trobe Street Melbourne VIC 3000 Phone: 03 9609 1555

SWIFTPOS 10/135 Ferny Way Ferny Hills QLD 4055 Phone: 07 3351 8777

shape shopfitters 23 Simms Rd, Greensborough VIC 3088 Contact: Wayne/Courtney Phone: 03 9432 1044 Email: courtney@shapeshopfitters.com.au Website: www.shapeshopfitters.com.au Business description: Shape Shopfitters are a one stop Shopfitting solution featuring exceptional in house joinery manufacturing, signage and metal fabrication facilities. Shape specialise in partnering with Franchise systems to produce amazing retail experiences particularly in the food space. Working Australia wide partnering with some of the world’s leading franchise systems, Shape are leaders in the industry. Our 20 years’ experience allows us to bring your brand vision to life with outstanding quality, service and value. Year established: 1998

“Simply having the dough to buy into a franchise is most definitely not the only thing you should ensure before signing on the dotted line.” Lindsay Carroll 2 0 1 9 F R A N CHIS E DIRECTORY | 111

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS Site Selection & Leasing BLUEMARQ COMMERCIAL PO Box 95 Padstow NSW 2211 Phone: 0401 138 814 BUSINESS GEOGRAPHICS PO Box 838 Paddington QLD 4064 Phone: 07 3118 5036 CARRIGAN RETAIL CONSULTING 101 Rockbourne Terrace Paddington QLD 4064 Phone: 0419 653 555 CBRE GLOBAL CORPORATES SERVICES Level 1, 12 Creek Street Brisbane QLD 4001 Phone: 07 3234 9100 DALY INTERNATIONAL Level 1 Solitaire 12 Help Street Chatswood NSW 2067 Phone: 02 8241 9800 INSITE DATA SOLUTIONS Suite 39, 278 Church Street Richmond VIC 3121 Phone: 1300 336 647 LEASEEAGLE Phone: 1300 887 609 PITNEY BOWES SOFTWARE Suite 1, Level 1 68 Waterloo Road Macquarie Park NSW 2113 Phone: 02 9437 6255 SPECTRUM ANALYSIS Suite 6, 407 Canterbury Rd Surrey Hills VIC 3127 Phone: 03 9830 0077 VERIMARK 62/23 Narabang Way Belrose NSW 2085 Phone: 02 9450 0099

Training, Mentoring & Development APM TRAINING INSTITUTE Ground Floor, 213 Miller Street North Sydney NSW 2060 Phone: 02 9954 7377 AUSTRALIAN COLLEGE QED Level 1, 410 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 2500 AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS Level 4, 140 Arthur Street North Sydney NSW 2060 Phone: 1800 505 529 AUSTRALIAN MENTORING & FINANCE CENTRE PO Box 368 Hervey Bay QLD 4655 Phone: 0417 199 800 AUSTRALIAN SALESMASTERS TRAINING PO Box 638 Rosebery NSW 1445 Phone: 02 9700 9333 BUDGET ONE 700 Bourke Street Docklands VIC 3008 Phone: 03 9583 7925 CENGAGE EDUCATION 1 Waltham Street Artarmon NSW 2064 Phone: 1300 853 033 FRANCHISE COUNCIL OF AUSTRALIA Suite 6, 307-313 Wattletree Road Malvern East VIC 3145 Phone: 1300 669 030 112 | 2 0 19 FR A NCHISE DIRE C T O RY

FRANKLYN SCHOLAR Phone: 1300 918 872 GRIFFITH BUSINESS SCHOOL Asia-Pacific Centre for Franchising Excellence Building (S07), Room 4.06, South Bank Campus Griffith University, 226 Grey Street South Bank QLD 4101 Phone: 07 3382 1401 INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT PO Box 125 Kilkenny SA 5009 Phone: 08 8348 4438 META MANAGEMENT SOLUTIONS 103/125 Fitzroy St St Kilda VIC 3182 Phone: 03 9016 3827

“Franchising is a terrific and highly-reputable option for those who don’t want to start up a business from scratch.” Lindsay Carroll

Workplace Compliance, Health and Safety

MIND ATLAS Suite 208, 63 Stead Street South Melbourne VIC 3205 Phone: 03 9696 6469

CERTICA 3/457 Upper Edward Street Spring Hill QLD 4000 Phone: 0412 002 052

NATIONAL SALES ACADEMY Level 14, Lumley House 309 Kent Street Sydney NSW 2000 Phone: 02 9994 8033

COOEE Level 10, 17 Castlereagh Street Sydney NSW 2000 Phone: 1300 138 012

OPTIVANCE 360 PO Box 943 Bondi Junction NSW 1355 Phone: 0414 577 714 POSITIVE TRAINING SOLUTIONS PO Box 42 Mitcham VIC 3132 Phone: 0419 354 949 PEOPLOGICA Level 2, 42 Atchison Street St Leonards NSW 2065 Phone: 02 9936 9000

EMPLOYSURE Level 6/180 Thomas Street Sydney NSW 2000 Phone: 1300 651 415 ENVIRO CHASING SERVICES 38 Hensbrook Loop Forrestdale WA 6112 Phone: 08 9399 1644 PARASOL EMT Unit 17, Molonglo Mall Fyshwick ACT 2609 Phone: 1300 366 818

PROVEN BUSINESS CONSULTANTS AUSTRALIA Level 19 & 20, 644 Chapel Street South Yarra VIC 3141 Phone: 1300 467 222

RISK STRATEGIES Suite 1201, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 8408

SHAREMARKET COLLEGE 46 Wharf Street Kangaroo Point QLD 4169 Phone: 1300 309 040

Safety Navigator PO Box 780 Potts Point NSW 2011 Phone: 1300 858 818

SUPERIOR SERVICE Suite 24, Upper Deck 19-21 Jones Bay Wharf, Pirrama Road Pyrmont NSW 2009 Phone: 02 8004 3105

XXX SECURITY SERVICES 13 Export Park Adelaide Airport SA 5950 Phone: 0433 827 947

TARGET TRAINING Phone: 1300 736 005

“New Zealand is one of the most deregulated countries in the world to conduct small to medium-sized business. There is no specific legislation controlling the operation of franchising in New Zealand and other countries like New Zealand include Singapore and the United Kingdom.”

THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849 THE REAL LEARNING EXPERIENCE 15 Amethyst Drive Blackmans Bay TAS Phone: 03 6229 8302 THE STARTUP FACTORY PO Box 319 Turramurra NSW 2074 Phone: 1300 998 553 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694 VELPIC Phone: 1300 835 742 WILLIAM ANGLISS INSTITUTE 555 La Trobe Street Melbourne VIC 3000 Phone: 03 9606 2330

Stewart Germann

n e w zeala nd PROF E SSION A L SE RV ICE S L IS T INGS ACCOUNTing & FINANCIAL SERVICES APOLLO ACCOUNTING PO Box 94 Albany Village Albany 0755 Phone: 09 451 9020

MARKHAMS CLARKE CRAW PO Box 919 Dunedin 9054 Phone: 03 477 0032 MONTGOMERY CONSULTANTS PO Box 87424 Auckland 1072 Phone: 09 578 2317

CREATV PO Box 90849 Victoria Street West Auckland 1142 Phone: 021 905 302 CUMULO9 PO Box 105 638 Auckland Phone: 09 889 3458

BDO BDO House 116 Harris Road East Tamaki, Manukau Phone: 09 274 9340

SILVER CHEF PO Box 91379, Victoria Street West Auckland Auckland Phone: 0800 443 334

BDS CHARTERED ACCOUNTANTS PO Box 7277, Wellesley Street Auckland 1141 Phone: 09 366 1822

STAPLES RODWAY CHRISTCHURCH PO Box 8039 Christchurch 8440 Phone: 03 343 0599

BLACKER SMITH & CO Phone: 0 4 555 9090

RIGHT WAY Phone: 0800 555 024

EXPRO 77 James Cook Drive Welcome Bay Tauranga Phone: 07 544 5058

BNZ Phone: 0800 ASK BNZ

THE NATIONAL BANK OF NEW ZEALAND Phone: 0800 251 858

FRANCHISE INFINITY Phone: 0800 555 8020

CAD PARTNERS PO Box 65 313 Mairangi Bay, Auckland Phone: 09 277 8278

WHK PO Box 30568 Lower Hutt Wellington Phone: 04 569 9069

FUSION5 Level 16, 34 Shortland Street Auckland 1010 Phone: +64 9 379 0525

CHESTER GRAY CHARTERED ACCOUNTANTS 19 Tarndale Grove Rosedale North Shore 0632 Phone: 09 307 1180

YOUNG READ WOUDBERG 13 McLean Street Tauranga 3140 Phone: 07 578 0069

GEO OP PO Box 37340 Parnell Auckland 1151 Phone: 0800 GO GEOOP (464 3667)

CROWE HORWATH Phone: 0800 494 569

ZEBRA ACCOUNTING Phone: 0800 110 160

HELIUM WORK SEARCH PO Box 1594 Wellington Phone: 04 916 2180

DANIEL HUNT & ASSOCIATES Level One, 2 Heather Street Parnell Auckland 1052 Phone: 09 817 5553 EC CREDIT CONTROL PO Box 368 Napier 4140 Phone: 0800 324 768

BANKS / FINANCIAL INSTITUTIONS ANZ BANK PO Box 91966 Auckland Phone: 1800 801 485

FRANCHISE ACCOUNTANTS PO Box 230-153 Botany Auckland 2163 Phone: 0800 555 8020

ASB BUSINESS BANKING Level 17, ASB Bank Centre 135 Albert Street Auckland 1140 Phone: 0800 803 804

GRANT THORNTON NEW ZEALAND PO Box 1961 Auckland 1140 Phone: 09 308 2570

BANK OF NEW ZEALAND 80 Queen Street Auckland, New Zealand Phone: 0800 275 269

HAYES KNIGHT NORTH 1, 5 William Laurie Place Albany Auckland 0632 Phone: 09 414 5444

WESTPAC PO Box 934 Auckland 1140 Phone: 09 367 3530

HEWITT SCALETTI WATERS PO Box 76-270 Manukau City, Auckland Phone: 09 262 0874 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland Phone: 09 634 3150 INSPIRED ACCOUNTANTS PO Box 202,235 Southgate, Auckland 2246 Phone: 09 309 2561 KEITH GOODALL & ASSOCIATES PO Box 37223 Parnell, Auckland 1151 Phone: 09 921 4630 KGA LIMITED PO Box 37 223 Parnell, Auckland Phone: 09 921 4630 LENNIE & ASSOCIATES Level 2, 90 Symonds S Auckland Central 1010 Phone: 09 368 1212

Business Services

DELOITTE Phone: 09 303 0716 DIGITAL FISHBOWL Auckland Phone: 09 915 3474

JONES LANG LASALLE PO Box 165 Auckland Phone: 09 366 1666 MYHR 43 Honan Place Avondale, Auckland Phone: 027 382 8390 PARALLEL DIRECTIONS PO Box 895 Shortland Street Auckland 1140 Phone: 09 550 8501 REACH MEDIA NEW ZEALAND PO Box 132 065 Sylvia Park, Auckland Phone: 09 574 4436 REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 0800 231 717

ABC BUSINESS BROKERS Suite 1-4, 72 Dominion Road Mt Eden Auckland Phone: 09 630 1600

RETAIL EXPRESS Level 14, Vodafone on the Quay 157 Lambton Quay Wellington 6011 Phone: 03 5208 008

BETTER BUSINESS INSTITUTE Building 2, Unit i 3 Ceres Court Mairangi Bay 0632 Phone: 09 477 0490

SANDFIELD INFORMATION SYSTEMS PO Box 46 040 Herne Bay Auckland 1147 Phone: 09 303 0579

BUSINESS NETWORK INTERNATIONAL PO Box 60 521 Titirangi, Auckland Phone: 09 817 1185 CDQ COMMUNICATION DESIGN PO Box 89 209 Torbay, North Shore City 0742 Phone: 021 644 545 COLLIERS INTERNATIONAL SAP Tower, Level 27 151 Queen Street Auckland 1010 Phone: 09 358 1888

SWIFTPOS Phone: 09 358 0165 SWITCH BUSINESS PO Box 4442 Shortland Street Auckland Central 1010 Phone: 09 377 7735 THE BUSINESS ENGINE PO Box 31583 Milford Auckland 0742 Phone: 0800 100 059 THE MEDIATOR Phone: 0800 02 6334

2 0 1 9 F R A N CHIS E DIRECTORY | 113

n e w zeala nd PROF E SSION A L SE RV ICE S L IS T INGS UPPER HUTT CITY COUNCIL Phone: 04 527 2123 VEND HQ Level 1, 2-36 Nuffield Street Newmarket, Auckland 1023 Phone: 09 889 0189 WAIPUNA HOTEL & CONFERENCE CENTRE Phone: 09 526 3024

Insurance Brokers APEX GENERAL PO Box 74088 Green Lane Auckland 1546 Phone: 09 520 9441

COONEY LEES MORGAN PO Box 143 Tauranga 3140 Phone: 07 578 2099 DAVENPORTS HABOUR PO Box 302558 North Harbour, Auckland Phone: 09 915 4380

W GARTSHORE PO Box 2117 Tauranga Bay of Plenty Phone: 07 578 5862

BARLEY INSURANCE PO Box 1412 Shortland Street Auckland 1140 Phone: 09 827 7266

DEIRDRE WATSON, BARRISTER PO Box 3886 Shortland Street Auckland 1140 Phone: 09 309 6988

ZEALD WEBSITE DESIGN Level 2, Building E, 42 Tawa Drive Albany Auckland 0632 Phone: 0508 932 748

BREATHE LIFE PO Box 302 548 North Shore City, Auckland Phone: 09 476 2406

DUNCAN COTTERILL PO Box 5326 Auckland 1141 Phone: 09 309 1948

Franchise Consulting & Development

IT & Communications

AFFILIATED BUSINESS CONSULTANTS PO Box 9087 Newmarket Phone: 09 630 1600

1PLACE PO Box 125152 St Heliers Auckland Phone: 09 520 0612

CHARTIS PO Box 1745 Auckland 1140 Phone: 09 355 3100

KEEP IT SAFE Phone: 0800 14 11 14

EVEREST GROUP PO Box 12700 Hamilton 3248 Phone: 0800 EVEREST FRANCHISE COACH Phone: 0800 4FRANCHISE FRANCHISE RELATIONSHIPS INSTITUTE Phone: 0800 4FRANCHISE

RIPPED ORANGE PO Box 7542 Sydenham Christchurch Phone: 03 377 9499 STREAMSMART Wellington New Zealand Phone: 02 9133 8607

Lawyers

FRANCHISE SOLUTIONS PO Box 87 424 Meadowbank Auckland Phone: 0274 966 901

A J PARK PO Box 949 Wellington 6140 Phone: 04 473 8278

FRANCHIZE CONSULTANTS Suite 4, Level 1 27 Gillies Avenue Auckland Phone: 09 523 3858

ASCO AGMEN-SMITH PO Box 3695 Auckland 1140 Phone: 09 308 8070

GRAPHIC CAFÃ&#x2030; PO Box 301168 Albany Auckland Phone: 09 448 5157 INSPIRED LEARNING SYSTEMS PO Box 102158 North Shore Mail Centre Auckland Phone: 09 441 2164 LINK BUSINESS BROKING PO Box 123 24 Penrose Auckland 1642 Phone: 09 579 9226 MEGA SERVICES FRANCHISE CONSULTANTS PO Box 3061 Christchurch Phone: 03 384 4885 SELECTOR PO Box 301 265 Albany Auckland 0632 Phone: 09 379 5270 THE FRANCHISE COACH 401 Great South Road Ellerslie Auckland 1061 Phone: 09 580 1556 THEXTON ARMSTRONG PO Box 544 Drury New Zealand 2247 Phone: 09 9653 861

114 | 2 0 19 FR A NCHISE DIR E C T O RY

ANTHONY HARPER PO Box 2646 Christchurch 8041 Phone: 03 379 0920 BALDWINS PO Box 5999 Wellesley Street Auckland 1141 Phone: 09 373 3137 BANNISTER & VON DADELSZEN PO Box 745 Hastings 4156 Phone: 06 870 7820 BELL GULLY 48 Shortland Street Auckland 1140 Phone: 09 916 8800 BOTHERWAY LEGAL PO Box 1069 Hamilton Phone: 07 839 1122 BOTTING LEGAL PO Box 6855 Wellesley Street Auckland 1141 Phone: 09 950 3880 CARSON FOX BRADLEY PO Box 37403 Parnell Auckland 1151 Phone: 09 966 1100

FORTUNE MANNING PO Box 4139 Auckland 1140 Phone: 09 915 2401 FRASER POWRIE PO Box 108 132 Symonds Street Auckland 1003 Phone: 09 366 0666 GAZE BURT PO Box 91345 Victoria Street West Auckland 1142 Phone: 09 303 3764 GCA LAWYERS PO Box 3241 Christchurch 8140 Phone: 03 365 1347 GIBSON SHEAT PO Box 2966 Wellington 6140 Phone: 04 4569 4874 GLAISTOR ENNOR PO Box 63 Shortland Street Auckland 1140 Phone: 09 356 8243 GOODWIN TURNER Building D, 63 Apollo Drive Albany Auckland Phone: 09 973 7350 GOVETT QUILLIAM 1 Dawson Street Private Bag 2013 DX NP90056 New Plymouth Central 4342 Phone: 06 768 3700 HARMANS LAWYERS PO Box 5496 Christchurch 8542 Phone: 03 352 2293 HARRIS TATE PO Box 1147 Tauranga Phone: 07 578 0059 HESKETH HENRY Private Bag 92093 Auckland 1142 Phone: 09 375 8700 HUNTER & CO PO Box 2772 Wellington 6140 Phone: 04 801 5040 IZARD WESTON PO Box 5348 Wellington 6145 Phone: 04 473 9447 JACKSON RUSSELL Level 13, 41 Shortland Street Auckland CBD Auckland Phone: 09 303 3849

JAMES & WELLS INTELLECTUAL PROPERTY Private Bag 11907 Ellerslie, Auckland 1542 Phone: 09 914 6740 KENSINGTON SWAN Private Bag 92101 Victoria Street West Auckland 1142 Phone: 09 379 4196 MACDONALD LEWIS LAW 92 Parnell road Auckland 1151 Phone: (09) 307 3324 MACKY ROBERTON PO Box 37622 Parnell, Auckland 1151 Phone: 09 358 4558 RAINEY COLLINS PO Box 689 Wellington 6140 Phone: 04 473 6850 SARAH PILCHER THE FRANCHISE LAWYER PO Box 12291 Penrose Auckland Phone: 0275 649942 SIMPSON GRIERSON Lumley Centre, 88 Shortland Street Auckland 1010 Phone: 09 358 2222 STEWART GERMANN LAW OFFICE PO Box 1542 Auckland Phone: 09 308 9925 WALKER & CO PO Box 5605 Wellington Phone: 04 499 7809 URLICH MCNAB KILPATRICK PO Box 633 Whangarei 0140 Phone: 04 9470 2400

PR & ADVERTISING IMAGE CENTRE LIMITED PO Box 78070 Grey Lynn Auckland Phone: 09 360 5700 THE RADIO NETWORK 54 Cook Street Auckland CBD Auckland Phone: 09 367 4646 ONLINE RESULTS Unit 10/ 6 Omega Street Rosedale Albany Auckland Phone: 0800 333 510 SPYGLASS GROUP 17 Nixon Street Grey Lynn Auckland Phone: 09 915 0086

“The franchise sector plays a vital role in Australia’s economy, generating $146 billion in revenue, providing almost 80,000 small businesses with a stable operating framework.” Mary Aldred 2 0 1 9 F R A N CHIS E DIRECTORY | 115

g l o bal f ra nchise a s s o ciation s

ASSOCIATIONS ARGENTINE FRANCHISE ASSOCIATION

BRITISH FRANCHISE ASSOCIATION

FRENCH FEDERATION OF FRANCHISING

Av. Del Libertador 184 11mo “D” Buenos Aires 1001 Argentina Phone / Fax: +54(11) 4311-4009 Website: www.aamf.com.ar

Centurion Court, 85f Milton Park Abingdon, OX14 4RY United Kingdom Phone: +44 1235 820 470 Fax: +44 1235 832 158 Email: mailroom@thebfa.org Website : www.thebfa.org

29 Boulevard de Courcelles 75008 Paris France Phone: +33 1 5375 2225 Fax: +33 1 5375 2220 Email: info@franchise-fff.com Website: www.franchise-fff.com

FRANCHISE COUNCIL OF AUSTRALIA Suite 5B, Level 1, 307-313 Wattletree Rd Malvern East VIC 3145 Phone: (AUS) 1300 669 030 or +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

AUSTRIA FRANCHISE ASSOCIATION Campus 21, Liebermannstraße A01 503 A -2345 Brunn am Gebirge Austria Phone: +43 2236 - 31 11 88 Fax: +43 2236 - 31 13 43 Email: oefv@franchise.at Website: www.oefv@franchise.at

BELGIUM FRANCHISE FEDERATION FBF-BFF, EEBIC Workspace, Researchdreef 12, B-1070 Brussels Belgium Phone: +32 2 523 97 07 Fax: +32 2 523 35 10 Email: info@fbf-bff.be Website: www.fbf-bff.be

BRAZIL FRANCHISE ASSOCIATION United Nations Avenue, 10989 11th floor. Conj. 112 Vl. Olympia - São Paulo - SP Brazil Phone: +55 11 3020-8800 Fax: +55 11 3020-8802 Website: www.abf.com.br

116 | 2 0 19 FR A NCHISE DIR E C T O RY

CANADIAN FRANCHISE ASSOCIATION 116-5399 Eglinton Avenue West Toronto, Ontario M9C 5K6 Canada Phone: +416 695 2896 Fax: +416 695 1950 Email: info@cfa.ca Website: www.cfa.ca

CHINA CHAIN STORE AND FRANCHISE ASSOCIATION Room 811,8th floor, Foreign Economic & Trade Plaza, No 22 Fuchengmenwai STR.,Xicheng District, Beijing, P.R. China, 100037 Phone: +86 10 68784931 Fax: +86 10 68784934 Website: www.ccfa.org.cn www.chinaretail.org

EUROPEAN FRANCHISE FEDERATION 179, Avenue Louise B-1050 Brussels Belgium Phone: +32 2 520 1607 Fax: +32 2 520 1735 Email: info@eff-franchise.com Website: www.eff-franchise.com

FINNISH FRANCHISING ASSOCIATION Suomen Franchising-Yhdistys ry Bulevardi 7 00120 HELSINKI Finland Phone: +358-9-5865847 Fax: +358 1933 1075 Email: office@franchising.fi Website: www.franchising.fi

GERMAN FRANCHISE ASSOCIATION Deutscher Franchiseverband e.V. Luisenstraße 41 D10117 Berlin Germany Phone: +49 30 278 9020 Fax: +49 30 278 90215 Email: info@franchiseeverband.com Website: www.franchiseverband.com

FRANCHISE ASSOCIATION OF GREECE 7 Vouliagmenis str., 11636 Athens Greece Phone: +30 210-3304970 Fax: +30 210-9244662 Email: franchiseassociation@franchising.gr Website: www.franchising.gr

HONG KONG FRANCHISE ASSOCIATION 22/F United Centre 95 Queensway Hong Kong Phone: +852 2529 9229 Fax: +852 2527 9843 Email: hkfa@franchise.org.hk Website: www.franchise.org.hk

HUNGARIAN FRANCHISE ASSOCIATION Budapest, Margit krt. 64/B H-1027 Budapest Hungary Phone: +361 391-7313 Fax: +361 274 4646 Email: info@franchise.hu Website: www.franchise.hu

FRANCHISING ASSOCIATION OF INDIA

NETHERLANDS FRANCHISE ASSOCIATION

FRANCHISE ASSOCIATION OF SOUTH AFRICA

609, Mahalaxmi Chambers 22, Bhulabhai Desai Road Mahalaxmi, Mumbai- 400 026 India Phone: +91 22 2351 7185/ 2351 0499 Website: www.fai.co.in

Vaartweg 180 1217 SZ Hilversum The Netherlands Phone: +31 35 624 2300 Fax: +31 35 624 9194 E-mail: franchise@nfv.nl Website: www.nfv.nl

Postnet 256 Private Bag X4 Bedfordview 2008 South Africa Phone: +27 11 615 0359 Fax: +27 11 615 3679 Email: fasa@fasa.co.za Website: www.fasa.co.za

ITALIAN FRANCHISE ASSOCIATION Via Melchiorre Gioia 70 20125 Milan Italy Phone: +39 2 2900 3779 Fax: +39 2 655 5919 Email: assofranchising@assofranchising.it Website: www.assofranchising.it

JAPAN FRANCHISE ASSOCIATION 3-6-2 Toranomon Minato-ku Tokyo 105-0001 Japan Phone: +81 3 5777 8701 Fax: +81 3 5777 8711 Website: www.jfa-fc.or.jp

MEXICAN ASSOCIATION OF FRANCHISES Insurgentes south 1783 Desp. 101 1er. Piso Col. Guadalupe Inn Del. Álvaro Obregón C.P. 01020, D.F., México Phone: +52 55 5661 2040 Fax: +52 55 5661 2800 Email: info@franquiciasdemexico.org.mx Website: www.franquiciasdemexico.org

MALAYSIAN FRANCHISE ASSOCIATION 1st Floor Wisma Motor, 339 Jalan Tuanku Abdul Rahman 50100 Kuala Lumpur, Malaysia. Phone: +603 2697 1557 Fax: +603 2697 1559 Email: secrtmfa@streamyx.com Website: www.mfa.org.my

FRANCHISE ASSOCIATION OF NEW ZEALAND Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

PHILIPPINE FRANCHISE ASSOCIATION 701 OMM-CITRA Building, San Miguel Avenue Ortigas Center Pasig City 1600 Philippines Phone: +632 687 0365 Fax: +632 687 0635 Email: pfa@pfa.org.ph Website: www.pfa.org.ph

SPANISH FRANCHISE ASSOCIATION Edificio Negocenter Business Center Paseo de la Castellana, 135, Planta 6ª (despacho 621) 28036 Madrid Spain Email: aef@soporte1.com Website: www.franquiciadores.com

SWEDEN FRANCHISE ASSOCIATION Kungsgatan 71 112 27 Stockholm Sweden Email: info@svenskfranchise.se Website: www.svenskfranchise.se

SWISS FRANCHISE ASSOCIATION PORTUGAL FRANCHISE ASSOCIATION Lagoas Park - EDF. 7 - Piso 2 2740-244 Porto Salvo Portugal Email: geral@apf.org.pt Website: www.apf.org.pt/

FRANCHISING AND LICENSING ASSOCIATION (SINGAPORE) The JTC Summit, 8 Jurong Town Hall Road #03-01 Singapore 609434 Phone: +65 6333 0292 Fax: +65 6333 0962 Email: into@flasingapore.org Website: www.flasingapore.org

Stockerstrasse 38 CH-8002 Zürich Switzerland Phone: +41 44 208 25 55 Fax: +41 44 208 25 26 Website: www.franchiseverband.ch

USA - INTERNATIONAL FRANCHISE ASSOCIATION 1900 K Street, NW, Suite 700 Washington, DC 20006 United States of America Phone: +1 202 628 8000 Fax: +1 202 628 0812 Website: www.franchise.org

2 0 1 9 F R A N CHIS E DIRECTORY | 117

u se f ul inf o rmatio n

publications AUSTRALIAN & NEW ZEALAND BUSINESS FRANCHISE GUIDE

THE FRANCHISE REVIEW â&#x20AC;&#x201C; OFFICIAL JOURNAL OF THE FRANCHISE COUNCIL OF AUSTRALIA

PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au

Suite 6, Level 1, 307-313 Wattletree Rd Malvern East VIC 3145 Phone: (AUS) 1300 669 030 or +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: http://www.franchise.org.au

BUSINESS FRANCHISE MAGAZINE AUSTRALIA & NEW ZEALAND PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au www.businessfranchisenz.co.nz

helpful organisations APRA (Superannuation)

FAIR WORK OMBUDSMAN

GPO Box 9836 Canberra ACT 2601 Phone: (AUS) 1300 55 88 49 Website: www.apra.gov.au

GPO Box 9887 Your capital city Phone: 13 13 94 Website: www.fairwork.gov.au

AUSTRALIAN COMPETITION & CONSUMER COMMISSION

FRANCHISE ASSOCIATION OF NEW ZEALAND

REAL ESTATE INSTITUTE OF AUSTRALIA

GPO Box 3131 Canberra ACT 2601 Phone: (AUS) 1300 302 502 or + 61 2 6243 1305 Website: www.accc.gov.au

Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

www.reia.asn.au

AUSTRALIAN FOOD AND GROCERY COUNCIL Locked Bag 1 Kingston ACT 2604 Phone: +61 2 6273 1466 Fax: +61 2 6273 1477 Email: info@afgc.org.au Website: www.afgc.org.au

AUSTRALIAN RETAILERS ASSOCIATION Level 1, 112 Wellington Parade, East Melbourne VIC 3002 Phone: (AUS) 1300 368 041 Fax: +61 3 8660 3399 Email: info@retail.org.au Website: www.retail.org.au

118 | 2 0 19 FR A NCHISE DIR E C T O RY

SMALL BUSINESS ASSOCIATION OF AUSTRALIA PO Box 4936 GCMC QLD 9726 Phone: 1300 413 915

VICTORIAN CHAMBER OF COMMERCE & INDUSTRY Level 3/150 Collins Street Melbourne VIC 3000 Phone: 03 8662 5333

FRANCHISE COUNCIL OF AUSTRALIA

WORKPLACE SAFETY AUSTRALIA

Suite 5B, Level 1, 307-313 Wattletree Rd Malvern East VIC 3145 Phone: (AUS) 1300 669 030 or +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

Westfield Tower, Suite 1303, Tower 2, 101 Grafton Street Bondi Junction NSW 2022 Phone: +61 2 9387 1248 Fax: +61 2 9387 1488 Email: info@worksafe.com.au Website: www.worksafe.com.au

OFFICE OF THE FRANCHISING MEDIATION ADVISER Suite 205, Level 2, 370 Pitt Street Sydney NSW 2000 Phone: 1800 472 375 Email: adviser@franchisingcode.com.au Website: www.franchisingcode.com.au

index

Index A-Z Australia ‘yes’ OPTUS SHOP............................................ 91 & GIFT MERCHANTS.......................................... 89 & HOME MAINTENANCE.................................... 84 10 THOUSAND FEET........................................ 104 1300 4 WASTE.................................................... 73 1300 EZYCALL................................................. 103 1582 COFFEE..................................................... 76 1800 ON HOLD................................................. 104 1800-GOT-JUNK?............................................... 83 1800PAINTER..................................................... 70 4 SEASONS GUTTER PROTECTION.................. 70 7-ELEVEN STORES PTY LTD........................ 34, 87 9D ACTION CINEMAS......................................... 75

AMALGAMATED PEST CONTROL...................... 83

AUSTRALIAN HOT WATER................................. 70

AMAZING CLEAN................................................ 73

AUSTRALIAN LENDING CORPORATION.......... 104

AMBER GROUP AUST P/L................................. 87

AUSTRALIAN MENTORING & FINANCE CENTRE............................................................ 112

AMC COMMERCIAL CLEANING......................... 73 AMCAL - SIGMA HEALTHCARE.......................... 87 ANDERSENS FLOOR COVERINGS..................... 87 ANDERSON RICE LAWYERS............................ 109 ANIMALS ON THE MOVE.................................... 72 ANYTIME FITNESS.............................................. 82 ANZ MOBILE LENDING............................... 66, 104 AON FRANCHISE INSURANCE......................... 107 APCO SERVICE STATIONS................................. 87 APEX PACIFIC..................................................... 84 APM TRAINING INSTITUTE............................... 112

AUSTRALIAN PAVING CENTRE.......................... 70 AUSTRALIAN SALESMASTERS TRAINING....... 112 AUSTRALIAN SKIN CLINICS............................... 69 AUSTVENDING................................................... 91 AUSTWISE FINANCIAL SERVICES.................... 102 AUTO BODY CAPTAIN........................................ 67 AUTO KLENE...................................................... 67 AUTO MASTERS AUSTRALIA............................. 67 AUTO ONE AUSTRALIA...................................... 67 AUTO PRO.......................................................... 67 AUTO SHINE....................................................... 67

9ROUND............................................................. 82

APPLIANCE TAGGING SERVICES PTY LTD........................................................ 27, 75

A LA TURKO....................................................... 80

ARMSTRONG LEGAL....................................... 109

AUTOBARN......................................................... 67

A TABLE FOR SIX................................................ 75

AROMA CAFÉ..................................................... 76

AUTOMOTIVE SERVICE SOLUTIONS................. 67

A1 MOBILE RADIATORS..................................... 67

AROMAS............................................................. 76

AUTOPRO........................................................... 87

AA REALESTATE & BUSINESS BROKERS........ 104

ARRIVE ON TIME APPLIANCE REPAIRS............. 84

AVANTI SIGNS.................................................... 90

AAA UNIFORM CENTRAL................................... 71

ARRIVIS............................................................ 107

AVENTUS.......................................................... 109

AARONS COFFEE AT WORK.............................. 87

ARTHUR MURRAY DANCE STUDIOS................. 82

AVENUE SOLUTIONS....................................... 109

AARROW ADVERTISING..................................... 66

ASCENDER PAYROLL SERVICES..................... 104

AVG INTERNET SECURITY............................... 108

ABC NURSERY HIRE.......................................... 72

ASHURST SYDNEY........................................... 109

AVID TECH MULTIMEDIA.................................. 104

ABS AUTO BRAKE SERVICE.............................. 67

ASSURED HOME LOANS................................. 102

AWARD BOOKKEEPING COMPANY................... 71

ACCOLADES AND MORE................................... 87

ATKINSON VINDEN........................................... 109

AXIA ACCOUNTS.............................................. 102

ACCOR HOTELS................................................. 84

ATM2GO............................................................. 83

AXSESSTODAY................................................. 104

ACE BODY CORPORATE MANAGEMENT.......... 86

ATTWOOD MARSHALL LAWYERS................... 109

B & S MOBILE SHARPENING............................. 84

ACE CLEANING SERVICES................................ 73

AUS-DENT.......................................................... 67

B2B LAWYERS................................................. 109

ACTION COACH................................................. 74

AUS1ENERGIS.................................................... 84

BABO GROUP.................................................. 102

ACTUATOR SYSTEMS AUSTRALIA.................... 71

AUSSIE DISPOSALS........................................... 87

BACK IN MOTION HEALTH GROUP................... 82

ACTUATOR SYSTEMS AUSTRALIA.................. 108

AUSSIE FARMERS DIRECT................................. 74

BACKCARE & SEATING...................................... 82

AD MARKETING AUSTRALIA............................ 103

AUSSIE HOME LOANS....................................... 66

BAKER & MCKENZIE........................................ 109

ADDISONS SOLICITORS & ATTORNEYS.......... 109

AUSSIE MOBILE GROOMING............................. 84

BAKER LOVE LAWYERS................................... 109

ADP........................................................... 102, 104

AUSSIE MORTGAGE MASTERS......................... 66

BAKERS DELIGHT AUS...................................... 76

ADVANCE PET SITTING...................................... 85

BALLOON DÉCOR............................................ 104

ADVANCED NATIONAL SERVICES..................... 70

AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS............................................................... 83

ADVANTAGE SOLUTIONS................................. 111

AUSSIE PHONE BROKERS............................... 108

BANK OF QUEENSLAND.................................. 104

AGILITY MERCEDES-BENZ FINANCIAL............ 104

AUSSIE POOCH MOBILE.................................... 85

BANKWEST BUSINESS.................................... 104

AGL RETAIL ENERGY......................................... 87

AUSSIE SKIP BAGS............................................ 70

BARBEQUES GALORE....................................... 87

AIDA REAL ESTATE............................................. 86

AUSTRALIA POST............................................... 87

BARK BUSTERS + DOG TRAINING.................... 85

AIRCOAT AUSTRALIA......................................... 83

AUSTRALIA WIDE IT........................................... 74

BARKER MEIER INSURANCE BROKERS.......... 107

AIV DEVELOPMENTS.......................................... 74

AUSTRALIAN ACCOUNTING & FRANCHISING............................................... 102

BARRETT WALKER........................................... 109

ALI BABA............................................................ 80 ALIVE CLINICS.................................................... 82 ALL STRIPPED.................................................... 83 ALLENS LINKLATERS....................................... 109

AUSTRALIAN BABY HANDS............................... 72 AUSTRALIAN BUSINESS & LENDING SOLUTIONS.............................................. 102, 104

AUTO SPARK...................................................... 67

BANJO’S TASMANIAN BAKERY CAFE............... 76

BARRY PLANT REAL ESTATE............................. 86 BARTERCARD AUSTRALIA................................. 71 BASE ZERO MOBILE ROCKCLIMBING............... 84

AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS................................................... 112

BASKIN ROBBINS ICE CREAM........................... 79

ALLIANCE PROJECT SERVICES....................... 106 ALLOY MOTOR ACCESSORIES.......................... 67

AUSTRALIAN CAPITAL HOME LOANS.............. 104

BATTERY BAR.................................................... 87

ALLPHONES....................................................... 91

AUSTRALIAN CARPET DYING............................ 83

BATTERY WORLD............................................... 88

ALLPOS............................................................ 104

AUSTRALIAN COLLEGE QED........................... 112

BAYBRIDGE LAWYERS..................................... 109

ALPHA-H CONCENTRATED SKINCARE............. 69

AUSTRALIAN DIAL-A-DIGGER............................ 70

BB’S CAFÉ.......................................................... 76

ALTER IT............................................................. 74

AUSTRALIAN FRANCHISING SYSTEMS........... 106

BBX..................................................................... 71

BATHROOM WERX....................................... 70, 83

2 0 1 9 F R A NCHIS E DIRECTORY | 119

index

BCF STORES P/L................................................ 88

BPO CONNECT................................................ 102

CARRIGAN RETAIL CONSULTING.................... 112

BCI BUSINESS BROKERS.................................. 71

BRAKES PLUS.................................................... 67

CARTRIDGE WORLD.......................................... 88

BCT TRANSFERS............................................... 87

BRAMALCO........................................................ 70

CASH LOAN MONEY CENTRES....................... 102

BDO AUSTRALIA.............................................. 102

BRAND MUSIC................................................... 66

CASHFLOW IT FINANCE........................... 104, 107

BEACH HOUSE BAR & GRILL............................. 78

BRAZILIAN BEAUTY............................................ 69

CASHMART (AUST)............................................ 88

BEACON LIGHTING............................................ 88

BRAZILIAN BUTTERFLY AUSTRALIA.................. 69

CAVALIER HOMES.............................................. 70

BEARD PAPA...................................................... 79

BREADTOP......................................................... 76

CBRE GLOBAL CORPORATES SERVICES....... 112

BEATTY MARKETING SOLUTIONS................... 103

BRENNANS SOLICITORS................................. 109

CENGAGE EDUCATION.................................... 112

BEAUMONT TILES.............................................. 70

BRIAN TRACY INTERNATIONAL......................... 74

CENTRAL COAST BUSINESS LAWYERS......... 109

BEAUREPAIRES.................................................. 67

BRIDGESTONE SELECT..................................... 67

CENTURY 21 AUSTRALIA................................... 86

BEBRITE CLEANING........................................... 73

BRIGGENS.......................................................... 88

CEO CONSULTING........................................... 106

BEDS FOR BACKS............................................. 88

BRIGHTEYES FRANCHISING PTY LTD............... 88

CERTICA........................................................... 112

BEDSHED FRANCHISING PTY LTD.................... 88

BRODIES MEALMAKERS.................................... 79

CERTUS LEGAL................................................ 109

BEER IN A BIN.................................................... 75

BROOKLYN UNDERWRITING SERVICE............ 107

CFM (CORDLESS FILTER MACHINE).................. 87

BEETLE BRANDING.................................. 102, 103

BROTZEIT INTERNATIONAL............................... 78

CFO ON-CALL.................................................... 66

BEGIN BRIGHT................................................... 72

BROWN WRIGHT STEIN................................... 109

CHAMPION LEGAL........................................... 109

BELL LEGAL GROUP........................................ 109

BRUMBY’S BAKERIES........................................ 76

CHANGINGPLACES............................................ 86

BEN & JERRY’S.................................................. 79

BRUMBY’S GO!.................................................. 76

CHARCOAL CHICKEN EXPRESS....................... 80

BENDIGO AND ADELAIDE BANK...................... 102

BSF GROUP..................................................... 104

CHARLIE LOVETT FRANCHISING....................... 76

BENGA DESIGNS............................................. 102

BSR GROUP....................................................... 88

CHAS CLARKSON............................................ 105

BENGA DESIGNS............................................. 103

BUBBAS PIZZA PASTA & MORE......................... 80

CHEM-DRY......................................................... 73

BENIE................................................................ 103

BUCHANAN...................................................... 109

CHEMIST KING - SIGMA HEALTHCARE............. 88

BENNETT & PHILP SOLICITORS...................... 109

BUCKING BULL.................................................. 79

CHICKEN EXPRESS SYSTEM............................. 80

BETTA ELECTRICAL (BSR GROUP).................... 88

BUDGET ONE................................................... 112

CHICKEN TREAT................................................. 78

BEV MARKS BEDS AUSTRALIA.......................... 88

BUDGET RENT A CAR AUSTRALIA.................... 87

CHOCOLATE GRAPHICS.................................... 79

BEVANS REAL ESTATE....................................... 86

BUGROFF PEST BUSTERS................................ 84

CHOCOLATERIA™ SAN CHURRO..................... 76

BICYCLE SUPERSTORE..................................... 88

BURGER EDGE................................................... 80

CIB ACCOUNTANTS AND ADVISORS.............. 102

BIG DAD’S PIES.................................................. 76

BURGER URGE FRANCHISING.......................... 80

CIBO ESPRESSO................................................ 76

BIG FUN.............................................................. 75

BURRITO BAR.................................................... 78

CIRCLE OF LOVE................................................ 75

BIG PADDLE CO................................................. 71

BUSINESS COMMUNICATIONS MANAGEMENT......................................... 102, 103

CIRILLO LIGHTING & CERAMICS....................... 83

BIGGIN & SCOTT................................................ 86 BIKE FORCE....................................................... 88

BUSINESS CONCEPTS GROUP....................... 102

CITY DISCOUNT TYRES (SA/NSW)..................... 67

BILL BUDDY..................................................... 104

BUSINESS COST MANAGEMENT...................... 71

CITY FARMERS DOGWASH................................ 85

BILLINGS CLOAK............................................. 109

BUSINESS DEVELOPMENT ALLIANCE............. 106

CITY PACIFIC FINANCE.................................... 107

BILLY BROWN CLEANING.................................. 73

BUSINESS DEVELOPMENT COMPANY............ 106

CIVIC MANAGED SERVICES............................. 106

BING BOY........................................................... 80

BUSINESS EVENTS TASMANIA........................ 104

CIVIC VIDEO........................................................ 87

BISCUIT®......................................................... 103

BUSINESS GEOGRAPHICS.............................. 112

CLARK RUBBER................................................. 88

BIZ GEAR............................................................ 67

BUSINESS INTERNATIONAL............................. 106

CLAYTON UTZ.................................................. 109

BIZZI BEEZ RESIDENTIAL CLEANING................. 73

BUSINESS LENDING........................................ 107

CLEAN GREEN STRATA...................................... 73

BK’S TAKEAWAY................................................ 80

BUSINESS MECHANIC....................................... 66

CLEANING WIZARD............................................ 73

BLACK AND WHITE HOME SERVICES............... 83

BUSINESS SA................................................... 105

CLEANTASTIC.................................................... 73

BLOOMTOOLS................................................... 84

BUSY BOOKKEEPING........................................ 66

CLIX GALORE..................................................... 71

BLOW DRY BAR................................................. 81

BYWATERS TIMMS LAWYERS......................... 109

CLUB ASSIST..................................................... 67

BLUE SPIRIT....................................................... 88

CABOT SQUARE WA........................................ 102

CLUB FINANCIAL SERVICES............................ 102

BLUEJET............................................................. 70

CAD PARTNERS............................................... 102

COAST TO COAST THE GOLDEN ROAST.......... 80

BLUEMARQ COMMERCIAL.............................. 112

CAFE2U.............................................................. 84

COATES GROUP.............................................. 102

BLYGOLD AUSTRALIA........................................ 70

CAKE IT AWAY.................................................... 88

COATES SIGNCO SERVICE.............................. 103

BOAB BOAT HIRE............................................... 87

CALTEX AUSTRALIA........................................... 88

COCO CUBANO................................................. 78

BOB JANE T-MARTS.......................................... 67

CAPELLI ARMADALE.......................................... 81

CODERS........................................................... 108

BODIEZ 24/7....................................................... 82

CAPIFY.............................................. 102, 104, 107

COFFEE BELLA........................................... 84, 105

BODYOLOGY WEIGHT LOSS............................. 69

CAPITAL MUTUAL INSURANCE BROKERS...... 107

COFFEE CULTURE.............................................. 76

BONBONS BAKERY........................................... 76

CAPITAL TRUST.................................................. 66

COFFEE GURU................................................... 76

BOOKS AND GIFTS DIRECT............................... 74

CAPPUCCINO XPRESS...................................... 84

COFFEE MACHINE EXPRESS............................. 74

BOOKS ONSITE................................................ 102

CAPPUCCINO XPRESS MOBILE CAFÉ.............. 76

COFFEE NEWS................................................... 66

BOOKWIZ BOOKKEEPING................................. 66

CAR CARE AUSTRALIA...................................... 67

COLD ROCK ICE CREAMERY............................. 79

BOOST JUICE PTY LTD...................................... 79

CAR KIT COMPANY............................................ 67

COLDWELL BANKER.......................................... 86

BOSETTI WINDOW SOLUTIONS......................... 84

CARBONITE AUSTRALIA.................................. 108

COLEMAN GREIG............................................. 109

BOSS BUILDING MAINTENANCE....................... 70

CARGROOMERS................................................ 67

COLLINS BOOKSELLERS................................... 89

BOX CORPORATION.......................................... 91

CARIBLUE......................................................... 106

COLONIAL PLANTATION SHUTTERS................. 83

BOXING FIT......................................................... 82

CARPET COURT FLOORING CENTRES............. 88

COLOR TECH SYSTEMS.................................... 67

120 | 2 0 19 FR A NCHISE DIR E C T O RY

CITIWIDE FRANCHISING.................................... 66

COMINO PRASSAS.......................................... 109

DC STRATEGY.................................................. 106

ECOMIST AUSTRALIA........................................ 73

COMMERCIAL FOOD MACHINERY.................. 105

DCG DONALDSON CONSULTING GROUP....... 106

ECOSMART HOT WATER................................... 91

COMMONWEALTH BANK................................. 104

DECKSEAL................................................... 70, 83

EFM HEALTH CLUBS.......................................... 82

COMMUNIKATE ET AL.............................. 102, 103

DECOGLAZE AUSTRALIA................................... 70

EGNATIUM........................................................ 105

COMPLETE FEET................................................ 82

DEEPEND......................................................... 103

ELECTRODRY..................................................... 73

COMPLETE FRAMING........................................ 89

DEGANI CAFÉ..................................................... 76

ELITE CARPET DRY CLEANING.......................... 83

COMPLETE PROPERTY REJUVENATION........... 83

DELOITTE......................................................... 105

Ella Baché...................................................... 69

COMPUTER TROUBLESHOOTERS.................... 74

DEMOGRAPHICS ONLINE................................ 106

EMAC CONSTRUCTIONS................................... 70

CON-X-ION......................................................... 91

DESIGN DESIGN............................................... 105

EMBROIDME....................................................... 71

CONCEPT FACTORY................................ 102, 103

DESIGN GALLERY............................................ 105

EMPLOYRITE.................................................... 105

CONCRETE TAXI................................................. 70

DESIGN IMPORTANCE....................................... 87

EMPLOYSURE.................................................. 112

CONDON ASSOCIATES.................................... 102

DESTINATION FOR MEN..................................... 82

ENDOTA SPA...................................................... 69

CONTOURS........................................................ 82

DESTINY FINANCIAL SOLUTIONS...................... 66

ENDRUST PTY LTD............................................. 67

COOCHIE HYDROGREEN................................... 84

DFK EVERALLS................................................. 102

ENERGIS............................................................. 70

COOEE............................................................. 112

DIA ORO JEWELLERS........................................ 89

ENSUITES ON TOW............................................ 83

COOKING THE BOOKS.................................... 108

DIAL-A-DIGGER.................................................. 70

ENTEGY............................................................ 108

COOLABAH TREE CAFÉ..................................... 80

DIAL-AN-ANGEL................................................. 83

ENTERPRISE 21............................................... 106

COOPER AUTOMOTIVE...................................... 67

DIBBSBARKER................................................. 109

ENVIE FITNESS................................................... 82

COOPER GRACE WARD................................... 109

DIFFUSEHR....................................................... 105

ENVIRO CHASING SERVICES........................... 112

COPYFAX STATIONERS...................................... 71

DIGITAL DREAMS............................................... 84

ENZED HOSE DOCTORS.................................... 84

CORAL HOMES.................................................. 70

DIRTY CHOOK.......................................... 102, 103

EPIWEB............................................................. 108

CORDLESS FILTER MACHINE............................ 71

DISCOUNT DRUG STORES - SIGMA.................. 89

EQUINE STAFF EMPLOYMENT........................... 75

CORE9 FITNESS................................................. 82

DIVERSE SHOPFITTERS................................... 105

ESPRESSO MOBILE CAFÉ................................. 84

CORPORATE THEATRE.................................... 105

DIVERSIFIED EXHIBITIONS............................... 105

ESPRESSO TO GO MOBILE CAFE..................... 76

COSOFF CUDMORE KNOX.............................. 109

DIXON HOMES................................................... 70

ESPRESSO VEND AUSTRALIA........................... 71

COST LESS PLANTS.......................................... 89

DKM GROUP.................................................... 102

ESSENTIAL BEAUTY........................................... 69

COST REDUCTION ANALYSTS................... 71, 105

DL COFFEE......................................................... 76

ESSENTIAL BRANDS.......................................... 76

COUNTRY CHICKEN.......................................... 80

DLA PIPER........................................................ 109

EUREKA MULTIMEDIA........................................ 74

COURIERS PLEASE............................................ 74

DMAW............................................................... 109

EUROPCAR........................................................ 67

COVERALL CLEANING CONCEPTS................... 73

DMC DIGITAL............................................ 102, 103

EVENT PHOTOGRAPHY.COM............................ 85

CRAVE COMMUNICATIONS............................... 91

DOCUMENT MANAGEMENT SOLUTIONS.......... 71

EVENTS 720..................................................... 105

CRAVE ICE CREAMERY...................................... 79

DOGTECH........................................................... 85

EWORKS............................................................ 74

CREATIVE BREW MARKETING AND DESIGN............................................ 102, 103

DOGUE FRANCHISING....................................... 85

EXA WEB SOLUTIONS........................................ 84

DOLLAR CURTAINS............................................ 89

EXALT 4TH PARTY SOLUTIONS....................... 105

CREATIVE BY DESIGN........................................ 86

DOME COFFEES AUSTRALIA............................. 78

EXOLVO.............................................................. 71

CREATIVE COMPUTING..................................... 74

DOMINION COLANCO PRINT GROUP............. 103

EXPENSE REDUCTION ANALYSTS..................... 66

CREATIVE DESIGN........................................... 105

DOMINO’S PIZZA................................................ 80

EXPLORE & DEVELOP........................................ 72

CRECER CONSULTING.................................... 106

DON’T FRET PET!............................................... 85

EXPRESS BOOKKEEPING.................................. 66

CREEPY CRAWLEY PEST CONTROL................. 73

DONUT KING...................................................... 79

EY..................................................................... 102

CREMA ESPRESSO............................................ 76

DOVETAIL BRAND ENGAGEMENT................... 108

EZICLEEN........................................................... 73

CREPE AFFAIR.................................................... 84

DOWNINGS LEGAL.......................................... 109

EZYACCOUNTS.................................................. 66

CRESTCOM MANAGEMENT TRAINING............. 74

DR BOOM..................................................... 74, 89

EZYPAYROLL.................................................... 105

CROISSANT EXPRESS....................................... 80

DR PC................................................................. 74

F45 TRAINING..................................................... 82

CROOMO.......................................................... 108

DRAMA ACADEMY............................................. 74

FAB CLEANING SERVICES................................. 73

CRUST GOURMET PIZZA BAR........................... 80

DREAM DOORS.................................................. 70

FAB SAO........................................................... 108

CRYO AUSTRALIA.............................................. 82

DREAMWEAVERS EVENT CREATORS & PRODUCERS.................................................... 105

FAD CHEER AND DANCE................................... 82

CTA AUSTRALIA............................................... 105 CULLEN MACLEOD.......................................... 109

DRUG SAFE........................................................ 84

FANCY FILLINGS................................................ 80

CUPA NUTZ........................................................ 91

DRUMMOND GOLF SHOPS............................... 89

FANTASTIC CLEANING....................................... 73

CURVES INTERNATIONAL.................................. 82

DRYMASTER CARPET CLEANING..................... 73

FANTASTIC LIGHTING........................................ 71

CURWOODS LAWYERS................................... 109

DUPLEX CLEANING MACHINES......................... 73

FAST EDDY’S CAFÉ............................................ 76

CUSTOM CAR CARE.......................................... 67

DW FOX TUCKER............................................. 109

Fasta Pasta...................................................... 78

CUSTOM HOSPITALITY SYSTEMS............. 75, 111

DYMOCKS.......................................................... 89

FASTWAY COURIERS................................... 71, 85

CXPRESSO......................................................... 76

EAGLE BOYS DIAL-A-PIZZA............................... 80

FC BUSINESS SOLUTIONS........................ 47, 106

DAIMLER FLEET MANAGEMENT...................... 105

EARTHBORN...................................................... 89

FCB GROUP..................................................... 109

DAISY H2O DRY CLEANING............................... 74

EASYWAY AUSTRALIA........................................ 76

FEINAUER......................................................... 109

DALY INTERNATIONAL..................................... 112

EBUSINESS LOAN............................................ 104

FERGUSON CANNON...................................... 109

DARRIWILL FARM GOURMET FOOD.................. 89

ECHOICE.......................................................... 102

FERGUSON PLARRE BAKEHOUSES.................. 76

DAVID LEGAL.................................................... 109

ECO PEST CONTROL......................................... 83

FERNWOOD WOMEN’S HEALTH CLUBS........... 82

DAVID REID HOMES........................................... 70

ECOKLEENSOLAR........................................ 73, 83

FIBRENEW INTERNATIONAL LTD....................... 85

FAIR DINKUM SHEDS......................................... 70

2 0 1 9 F R A NCHIS E DIRECTORY | 121

index

FIFO CAPITAL..................................................... 66

FREECHOICE STORES....................................... 89

GREY ARMY MANAGEMENT.............................. 83

FILTAFRY............................................................. 85

FREEDOM FURNITURE....................................... 89

GRIFFITH BUSINESS SCHOOL......................... 112

FINEST ALTERATIONS........................................ 74

FREEDOM TAXATION SERVICES...................... 102

GRILL’D – HEALTHY BURGERS.......................... 78

FINLEASE.......................................................... 102

FREELEASE COPIERS...................................... 111

GRIP GUARD...................................................... 70

FIRST CLASS ACCOUNTS............................ 56, 66

FRENCHAMS INDOOR PLANT HIRE................... 87

GROUP SEVEN FRANCHISING......................... 107

FIRST CLASS CAPITAL....................................... 66

FRESH JUICE VENDING............................... 13, 80

GROUT PERFECT............................................... 70

FISHER & PAYKEL............................................... 85

FRITZ GELATO.................................................... 79

GROUT PRO....................................................... 70

FITCHIPS............................................................ 80

FROGS HOUSE WASHING................................. 73

GSM LAWYERS................................................ 109

FITNESS ENHANCEMENT.................................. 82

FRONTLINE RECRUITMENT GROUP.................. 75

GUARDIAN - SIGMA HEALTHCARE.................... 89

FITNESS MATTERS............................................. 82

FRUIT PROPERTY............................................... 86

GUAVA BEAN ESPRESSO BAR.......................... 76

FIVE DOGS......................................................... 80

FRUITION TUITION.............................................. 74

GUTTER-VAC...................................................... 83

FIVE HIGH VENDING SYSTEMS.......................... 91

FULLY PROMOTED BRAND APPAREL................ 67

GYMBAREE........................................................ 72

FIX ‘N’ CHIPS...................................................... 83

FUSE................................................................. 103

GYMBAROO....................................................... 72

FIXZIT AUSTRALIA.............................................. 67

FUSION5........................................................... 105

H&R BLOCK........................................................ 66

FLAMIN’ SHARP................................................. 85

G.J. GARDNER HOMES...................................... 70

HAARSMA LAWYERS....................................... 109

FLANNERYS NATURAL GROCERS..................... 79

G4 GUITAR SCHOOLS........................................ 74

HAIR 4 BRIDES................................................... 69

FLASH MORFFEW PHOTOS............................... 85

GABLE LAWYERS............................................. 109

HAIRCHOICE...................................................... 89

FLEET & VEHICLE PURCHASING..................... 104

GADENS LAWYERS.......................................... 109

HAIRDRESSERS ON THE MOVE........................ 85

FLIGHT EXPERIENCE.......................................... 75

GAFFNEYS EVENT LOGISTICS......................... 105

HAIRFREE........................................................... 69

FLIP OUT – TRAMPOLINE ARENA...................... 72

GAMEKING AUSTRALIA..................................... 91

HAIRHOUSE WAREHOUSE.......................... 81, 89

FLIPPIN’ FRESH SEAFOOD................................ 85

GAMES 2 U......................................................... 75

HALL & WILCOX............................................... 109

FLOWER AND HART......................................... 109

GAMETRADERS.................................................. 89

HALL CHADWICK............................................. 102

FLOWER POWER............................................... 84

GARLO’S PIES.................................................... 76

HAN’S CAFE....................................................... 76

FLOWERS BY FRUIT........................................... 89

GASPOWER........................................................ 67

FLUIDRIVE AUTOMATIC TRANSMISSIONS......... 67

GECKO SPORTS................................................ 72

HANNAFORD - SEED PROTECTION SPECIALIST........................................................ 83

FLUX CREATIVE................................................ 103

GEE WHIZZ COMPUTERS.................................. 74

HARCOURTS...................................................... 86

FMW ACCOUNTANTS...................................... 102

GEEKS ON CALL................................................ 74

HARDWARE2SITE............................................... 70

FOCALPOINT COACHING.................................. 74

GELARE.............................................................. 76

HARMONIQ....................................................... 108

FONEBOX......................................................... 108

GELATINO........................................................... 79

HARRY’S CAFÉ DE WHEELS.............................. 76

FOODCO GROUP............................................... 79

GELATISSIMO..................................................... 79

HARVEY WORLD TRAVEL.................................. 91

FOODWORKS..................................................... 89

GENESIS FITNESS CLUB................................... 82

HAYES KNIGHT................................................. 102

FOOTBALL STAR ACADEMY........................ 72, 82

GEOWASH.......................................................... 67

HEADMARK...................................................... 103

FORDHAM........................................................ 102

GET THREADED................................................. 69

HEALTHCARE..................................................... 89

FORMALWEAR EXPRESS................................... 85

GFC CAFÉ........................................................... 80

HEALTHY HABITS............................................... 80

FORTUNE PLUS................................................. 83

GLASS ART AUSTRALIA..................................... 71

HEALTHY INSPIRATIONS.................................... 82

FORTY WINKS.................................................... 89

GLASS TECHNOLOGY....................................... 67

HEALTHY LIFE.................................................... 89

FOUNDATION WORKS....................................... 66

GLOBAL SAFE TECHNOLOGIES AUSTRALIA..... 70

HELEN O’GRADY CHILDREN’S.......................... 74

FOUR SEASONS GUTTER PROTECTION........... 83

GLORIA JEAN’S COFFEES................................. 76

HENNY PENNY HATCHING................................ 72

FOX MOWING............................................... 84, 91

GO GECKO PROPERTY SALES.......................... 86

HERTZ AUSTRALIA............................................. 87

FRAMECOR........................................................ 85

GO LOANS.......................................................... 89

HEY DEE HO MUSIC........................................... 74

FRANCHISE 4 U................................................ 106

GO PRIVATE........................................................ 86

HI HO CLEAN AND GARDEN.............................. 84

FRANCHISE ADVISORY CENTRE..................... 106

GO SUSHI........................................................... 80

HI SPEED INTERNET KIOSKS............................. 84

FRANCHISE CENTRAL..................................... 106

GODFREYS......................................................... 89

HIDOW AUSTRALIA............................................ 82

FRANCHISE CLOUD SOLUTIONS.................... 108

GOGETTA......................................................... 107

HILL ROGERS................................................... 107

FRANCHISE COUNCIL OF AUSTRALIA............ 112

GOLD’S GYM...................................................... 82

HILLHOUSE BURROUGH MCKEOWN.............. 109

FRANCHISE DEVELOPMENT............................ 106

GOLDEN FRIED CHICKEN.................................. 80

HIP POCKET WORKWEAR & SAFETY................ 67

FRANCISE EXPO........................................... 38, 51

GOLDEN NUTS FRANCHISING........................... 79

HIRE A HUBBY................................................... 83

FRANCHISE INSURANCE................................... 71

GOLDEN ROAST (THE)....................................... 80

HIRE A TRADESMAN.......................................... 85

FRANCHISE LEGAL.......................................... 109

GOOD BUSINESS CONSULTING...................... 105

HIRE FOR BABY................................................. 87

FRANCHISE REGISTRY™................................. 105

GOOD GAMES.................................................... 89

HITMAN PROFESSIONAL PEST CONTROL........ 85

FRANCHISE RELATIONSHIPS INSTITUTE......... 106

GOODYEAR AUTOCARE.................................... 67

Hog’s Australia......................................... 2, 78

FRANCHISE SIMPLY......................................... 106

GOOP GUYS....................................................... 70

HOLDING REDLICH.......................................... 110

FRANCHISE SYSTEMS GROUP........................ 107

GRACEFUL SOLUTIONS................................... 105

HOLIDAYXP....................................................... 105

FRANCHISE WORKS........................................ 107

GRAHAMS GARDEN CARE................................ 84

HOLISTIC GROUP............................................... 69

FRANCHISEE SUCCESS................................... 107

GRAHAMS HOME CLEANING CARE.................. 73

HOLMAN WEBB LAWYERS.............................. 110

FRANCHISING INTERNATIONAL....................... 107

GRANITE TRANSFORMATIONS.......................... 70

HOMBRE MEXICAN CANTINA............................ 80

FRANCHISING1ST............................................ 108

GRANT THORNTON......................................... 102

HOME ENTERTAINMENT EXPRESS................... 87

FRANCK PROVOST............................................ 81

GRASSHOPPER SOCCER.................................. 72

HOME ICE CREAM............................................. 85

FRANDATA & AUSTRALIAN.............................. 105

GREEN CLEEN................................................... 73

HOME INSTEAD SENIOR CARE.......................... 67

FRANKLYN SCHOLAR...................................... 112

GREENBIZCHECK.............................................. 83

HOME SERVICE PROFESSIONALS.................... 83

122 | 2 0 19 FR A NCHISE DIR E C T O RY

HOME SORTED!................................................. 83

JAN-PRO CLEANING SYSTEMS......................... 73

KARL CHEHADE DRY CLEANING....................... 74

HORSELAND...................................................... 89

JANI-KING AUSTRALASIA.................................. 73

KARMAN GROUP............................................. 108

HOSEMASTERS INTERNATIONAL...................... 85

JAX TYRES......................................................... 68

KEEN TO CLEAN GROUP................................... 73

HOSPITALITY EQUIPMENT 2020...................... 105 HOTONDO HOMES............................................ 70

JAYMAK - FOOD & BEVERAGE REFRIGERATION................................................. 71

KELLS LAWYERS............................................. 110

HOUSE............................................................... 89

JC UNIQUE BEAUTY AND LASER CLINIC.......... 69

KELLY SPORTS.................................................. 89

HOUSE GURU.................................................... 85

JDL STRATEGIES................................................ 86

KEMP STRANG................................................. 110

HOUSEMAIDS FRANCHISES.............................. 73

JEJAK GRAPHICS.................................... 100, 105

KENKLEEN WINDOW CLEANING....................... 73

HOUSEPROUD CLEANING................................. 73

JESTERS............................................................. 80

KENNY’S CARDIOLOGY..................................... 89

HOUSEWORK HEROES...................................... 83

JETSET TRAVELWORLD GROUP....................... 91

KEY RETURNS.................................................... 71

HOUSPECT FRANCHISING SYSTEMS............... 70

JETTS FITNESS 24/7.......................................... 82

KFC..................................................................... 80

HOWARD RICH & ASSOCIATES............... 102, 103

JEUNESSE GLOBAL........................................... 69

KHQ LAWYERS................................................. 110

HOWARDS STORAGE WORLD........................... 89

JIM’S ANTENNA’S.............................................. 91

KICK! JUICE BARS.............................................. 79

HR CENTRAL.................................................... 105

JIM’S BATH RE-SURFACING.............................. 83

KIDS KORNER.................................................... 74

HR COACH......................................................... 71

JIM’S BIN CLEANING.......................................... 73

KIESER TRAINING CENTRES............................. 82

HSS FINANCE................................................... 104

JIM’S BLIND CLEANING..................................... 73

KINDY DANCE TIME........................................... 72

HUDSONS COFFEE............................................ 76

JIM’S BOOKKEEPING......................................... 66

KING INSURANCE BROKERS........................... 107

HUNGRY JACK’S................................................ 80

JIM’S BUILDING INSPECTIONS.......................... 70

KING OF THE PACK............................................ 89

HUNT & HUNT.................................................. 110

JIM’S BUILDING MAINTENANCE........................ 70

KINGS................................................................. 86

HWL EBSWORTH............................................. 110

JIM’S CAR CLEANING........................................ 68

KIP MCGRATH EDUCATION CENTRES.............. 74

HYDRODOG MOBILE DOG GROOMING............ 85

JIM’S CARPET CLEANING.................................. 73

KLEENIT.............................................................. 73

HYDROKLEEN.................................................... 73

JIM’S CLEANING................................................ 73

KOALA KRANE................................................... 91

HYPOXI AUSTRALIA........................................... 82

JIM’S COMPUTER SERVICES....................... 74, 83

KOOLER ICE....................................................... 91

I CAN READ........................................................ 74

JIM’S DIGGERS.................................................. 70

KRNETA BUILDING SURVEYORS..................... 105

IAN DIFFEN THE TYRE FACTORY (WA)............... 67

JIM’S DOG WASH............................................... 85

KWIK KERB......................................................... 84

IBALANCE BUSINESS INSTITUTE....................... 71

JIM’S ELECTRICAL....................................... 83, 91

KWIK KOPY AUSTRALIA..................................... 86

IBS INFOTECH.................................................. 105

JIM’S FENCING................................................... 70

KX PILATES......................................................... 82

ICMI.................................................................... 71

JIM’S FINANCE PROFESSIONALS...................... 66

La Porchetta............................................ 78, 96

ICMI SPEAKERS & ENTERTAINERS.................. 105

JIM’S FLOORS.................................................... 70

LAC LAWYERS................................................. 110

ICON VISUAL MARKETING............................... 105

JIM’S GLASS...................................................... 91

LAING AND SIMMONS REAL ESTATE................ 86

ICPRINT AND DESIGN........................................ 86

JIM’S MOWING................................................... 84

LASER CLINICS AUSTRALIA.......................... 8, 69

IGA...................................................................... 89

JIM’S PAINTING.................................................. 70

LASER PLUMBING AND ELECTRICAL................ 70

IMAGE GROUP................................................... 71

JIM’S PAVING..................................................... 70

LATTE CARTELLE............................................... 76

IMPRESSIONABLE KIDS..................................... 72

JIM’S PERGOLAS............................................... 70

LATTOUF HAIR SPA............................................ 81

IN.CUBE8R GALLERY......................................... 89

JIM’S PEST CONTROL................................. 83, 85

LAUBMAN AND PANK........................................ 89

INBLOOM FLORIST............................................. 89

JIM’S PLUMBING................................................ 91

LAVA COFFEE..................................................... 76

INDEPENDENT PROPERTY INSPECTIONS........ 86

JIM’S POOL CARE........................................ 83, 86

LCL FUN LANGUAGES....................................... 74

INDIA AT HOME.................................................. 79

JIM’S PRESSURE CLEANING............................. 73

LEADERSHIP MANAGEMENT AUSTRALIA......... 71

INFORMATEL.................................................... 103

JIM’S ROOFING.................................................. 70

LEASEEAGLE............................................ 105, 112

INK ON THE RUN................................................ 85

JIM’S SECURITY DOORS................................... 91

LEASING INFORMATION SERVICES................. 105

INKSPOT............................................................. 89

JIM’S SHADE SAILS........................................... 70

LEGALITE.......................................................... 110

INKY FEET.......................................................... 72

JIM’S SKIP BINS........................................... 70, 87

LEGALVISION.................................................... 110

INSITE DATA SOLUTIONS................................. 112

JIM’S SOLAR...................................................... 91

LEIGH ADAMS.................................................. 110

INSPECT MY HOME........................................... 86

JIM’S TEST AND TAG......................................... 75

LEMONTREE MARKETING....................... 102, 103

INSPIRATIONS PAINT.......................................... 89

JIM’S TREES....................................................... 84

LENARD’S CHICKEN.......................................... 79

INSURANCE MADE EASY................................. 107

JIM’S WINDOW CLEANING................................ 73

LEWIS HOLDWAY............................................. 110

INTEGRATED WORKFORCE SOLUTIONS – IWS................................................................ 102

JIM’S WINDSCREENS........................................ 85

LIFECARE HEALTH............................................. 82

JOHN BRENNAN HAIR FRANCHISING............... 81

LIGHTSOUNDS................................................... 75

INTERCEPT......................................................... 71

JOHNNO’S CAMPER TRAILERS......................... 87

LINK BUSINESS FRANCHISING........................ 105

INTERNATIONAL............................................... 109

JONNEE COFFEE............................................... 76

LIQUID STATE................................................... 108

INTERNATIONAL COLLEGE OF HOTEL............ 112

JOSEPH DAHDAH & CO UNIFORMS................ 105

LISTEN TO READ................................................ 72

INXPRESS........................................................... 71

JUMBO INFLATABLES........................................ 72

LISTEN TO YOUR BODY..................................... 82

IP PARTNERSHIP.............................................. 110

JUMP! SWIM SCHOOLS..................................... 72

LISTON LANDERS............................................ 102

IP SOLUTIONS INTERNATIONAL...................... 105

JUMPING J-JAYS CASTLES & SLIDES............... 72

LITERACY CIRCLE.............................................. 74

IRON ON TIME, THE IRON MAN......................... 74

JUST BETTER CARE........................................... 67

LITTLE IMAGES................................................... 85

ISLAND WAY SORBET........................................ 79

JUST CUTS......................................................... 81

LITTLE KICKERS................................................. 72

IWS AUSTRALIA................................................ 105

JUST LASHES..................................................... 69

LIV-EAT............................................................... 80

JAGO................................................................ 105

JUST NOW VENDING......................................... 91

LIVINGBRIDGE.................................................. 104

JAMAICA BLUE CAFE......................................... 76

K2 RECRUITMENT.............................................. 75

LOCAL APPLIANCE RENTALS............................ 87

JAMES’ HOME SERVICES.................................. 73

KANKLEAN......................................................... 73

LOCAL TREE CARE............................................ 84

KEEP LEFT PR.................................................. 105

2 0 1 9 F R A NCHIS E DIRECTORY | 123

index

LODHIA LAWYERS........................................... 110

META MANAGEMENT SOLUTIONS.................. 112

NANDO’S AUSTRALIA........................................ 79

LOGIRO............................................................ 102

METRO TILES..................................................... 89

NANOTEK CAR CLEANING................................ 68

LOGOVISION.................................................... 105

METRODOGS..................................................... 85

NARELLAN POOLS............................................. 86

LOLLIPOP’S PLAYLAND & CAFÉ........................ 72

METROPOLITAN SHREDDING SERVICE............ 71

NATIONAL AUSTRALIA BANK........................... 104

LOLLYPOTZ........................................................ 83

MEYER VANDENBERG..................................... 111

NATIONAL DRONES........................................... 85

LONELY PETS CLUB........................................... 85

MICHEL’S PATISSERIE........................................ 77

LOOKSMART ALTERATIONS.............................. 74

MICHELS WARREN.......................................... 103

NATIONAL FRANCHISE INSURANCE BROKERS (NFIB)......................................... 52, 107

LORD OF THE FRIES.................................... 79, 81

MICRONET SYSTEMS AUSTRALIA................... 108

NATIONAL SALES ACADEMY........................... 112

LOYALTY PRINT.................................................. 86

MIDAS AUSTRALIA....................................... 22, 68

NATRAD RADIATORS & AUTO AIR..................... 68

LUXAFLEX WINDOW FASHIONS................... 14, 89

MIL-TEK WASTE SOLUTIONS............................. 71

NCR SILVER...................................................... 111

LYNCH ANDREWS............................................ 110

MILLS OAKLEY................................................. 111

NEC.................................................................. 108

LYNN’S LEARNING............................................. 74

MILWARD DORAN............................................ 105

NENE CHICKEN AUSTRALIA.............................. 79

M2 COMMANDER............................................... 71

MINC SERVICES................................................. 84

NETCOMM........................................................ 108

MACPHERSON KELLEY................................... 110

MIND ATLAS..................................................... 112

NETSTARTER.................................................... 108

MACQUARIE FRANCHISE SYSTEMS............... 107

MIND GAMES..................................................... 89

NETWORK CAR & TRUCK RENTALS.................. 87

MACROPLAN.................................................... 105

MINDCHAMPS.................................................... 72

NEW LEVEL PERSONAL TRAINING STUDIOS.... 82

MAD MEX FRESH MEX GRILL............... IFC, 78, 81

MINI MAESTROS................................................ 72

NEW LIFE REPAIR SERVICES............................. 68

MADAM GLAMOUR............................................ 69

MINI PARTY PEOPLE.......................................... 72

NEW YORK SLICE PIZZA.................................... 81

MADE IN JAPAN................................................. 89

MINI-TANKERS AUSTRALIA................................ 68

NEW ZEALAND NATURAL.................................. 79

MADGWICKS LAWYERS.................................. 110

MINICARDS........................................................ 66

NEXIA EDWARDS MARSHALL.......................... 102

MAESTRO HAIRDRESSING................................ 81

MINIMEE – BABIES AND KIDS............................ 72

NICOLE LEGGAT AND ASSOCIATES................ 111

MAGGIES KITCHEN STORE............................... 89

MINIPOS........................................................... 111

NIGHTOWL CONVENIENCE............................... 79

MAGIC HAND CARWASH................................... 68

MINIT AUSTRALIA PTY LTD – MISTER MINIT...... 89

NIRVANA BEAUTY LASER CLINICS.................... 69

MAGNETITE WINDOW COVERS......................... 83

MINIT COMMERCIAL........................................ 105

NISSAN MOTOR COMPANY............................... 68

MAIL BOXES ETC (MBE)............................... 71, 86

MINTERELLISON.............................................. 111

NO FILTER COFFEE............................................ 79

MAIL PLUS.......................................................... 71

MINUTEMAN PRESS.......................................... 86

NO WET WATERLESS CARCLEAN..................... 68

MAILPOST.......................................................... 66

MISTER PLY&WOOD........................................... 70

NOODLE BOX..................................................... 81

MANAGEMENT................................................. 112

MITCHELL COMMUNICATION GROUP............. 103

NOQ.................................................................... 84

MANNINGS AV.................................................... 83

MJW................................................................. 105

NOQ MOBILE ORDERING................................. 108

MANTRA GROUP.............................................. 105

MKS GROUP.................................................... 102

NORMAN CONNELL ADVERTISING................. 103

MARIES PIZZA.................................................... 81

MLN - MOBILE LAPTOPS AND NOTEBOOKS.... 89

NORTON ROSE FULBRIGHT............................ 111

MARKET MINDS............................................... 107

MOBILE APP CITY............................................ 108

NOSE TO TAIL DOGWASH................................. 85

MARKETING AND BRANDING COMPANY........ 103

MOBILE FILTRATION SERVICES (MANAFRY)...... 85

NOVUS AUSTRALIA............................................ 68

MARRS CURTAINS, BLINDS & SHUTTERS........ 83

MOBILE HOSEFIXERS........................................ 85

NRG LEGAL...................................................... 111

MARS VENUS COACHING.................................. 74

MOBILE PLASTIC & VINYL REPAIRS.................. 68

NT CONVENTION BUREAU.............................. 105

MARSH & MAHER RICHMOND BENNINSON LAWYERS.............................. 48, 110

MOBILE TEST ‘n’ CAL......................................... 75

NUMBERWORKS’NWORDS AUSTRALIA........... 74

MOEVENPICK ICE CREAM................................. 81

NUTSHACK......................................................... 79

MARSHALLS + DENT + WILMOTH................... 110

MONGREL JOE’S COFFEE............................... 105

OCEAN MASTER INTERNATIONAL..................... 81

MARY RYAN’S.................................................... 89

MORTGAGE CHOICE......................................... 66

OE DESIGN....................................................... 108

MAS TAX ACCOUNTANTS.................................. 66

MORTGAGE HOUSE........................................... 66

OFFICEMAX........................................................ 71

MASSAGE ENVY................................................. 82

MOTIVITY FRANCHISING.................................... 68

OGALO PORTUGESE STYLE CHICKEN............. 81

MATCHBOX........................................................ 89

MOUNTAIN DESIGNS......................................... 82

OLIVER’S REAL FOOD........................................ 81

MATT FIDDES GROUP........................................ 82

MOVIEMATE AUSTRALASIA............................... 91

OMC CONNECT............................................... 103

MATTHEWS FOLBIGG...................................... 110

MPM MARKETING SERVICES.......................... 105

ONDECK........................................................... 104

MATTRESS DOCTOR AUSTRALIA...................... 83

MR RENTAL........................................................ 87

ONE FOR MEN.................................................... 69

MATTRESSKLEEN AUSTRALIA........................... 83

MR TAX REFUND................................................ 66

OPORTO............................................................. 79

MAXXAM COMPUTER SYSTEMS..................... 108

MR WOW............................................................ 73

OPPOSITE LOCK................................................ 68

MAYNARD IMAGING......................................... 103

MRS FIELDS BAKERY CAFÉ............................... 79

OPSM................................................................. 89

MBCM STRATA SPECIALISTS............................ 86

MSI TAYLOR BUSINESS SERVICES.................. 102

OPTIVANCE 360............................................... 112

MBT FOOTWEAR................................................ 74

MSP PHOTOGRAPHY......................................... 85

ORANGETHEORY FITNESS................................ 82

MCDONALD’S AUSTRALIA................................. 81

MST LAWYERS................................................. 111

ORDERMATE.................................................... 111

MCINNES WILSON LAWYERS.......................... 110

MUFFIN BREAK BAKERY CAFE.......................... 77

ORDIUM............................................................ 107

MCLAUGHLINS................................................. 110

MURFETT LEGAL.............................................. 111

ORGANISE INTERNET...................................... 103

MCLEAN DELMO BENTLEYS........................... 102

MURRAY PEST & WEED CONTROL................... 84

OUTBACK JACKS BAR & GRILL......................... 79

MCMAHON FEARNLEY.................................... 111

MUZZ BUZZ........................................................ 77

OUTSIDE CONCEPTS......................................... 70

MCW LAWYERS............................................... 111

MYGUESTLIST.................................................. 103

OVEN & BBQ CLEANING.................................... 85

MEDIA M GROUP............................................. 103

MYOB............................................................... 102

OVEN FAIRY........................................................ 73

MEDIACOM AUSTRALIA................................... 103

MYSTERY CUSTOMER..................................... 105

OVENCLEAN....................................................... 73

MEGASEALED BATHROOMS............................. 70

N-HANCE............................................................ 70

OVENU................................................................ 73

MENDABATH...................................................... 70

NAILSNOW.COM.AU........................................... 69

OZ BIN CLEANING.............................................. 73

124 | 2 0 19 FR A NCHISE DIR E C T O RY

OZ DESIGN FURNITURE..................................... 90

PRICE WATERHOUSE COOPERS..................... 107

OZERENTALS..................................................... 87

PRIMAL PANTRY................................................ 79

RENT 2 OWN CARS AUSTRALIA........................ 68

OZIFIT................................................................. 82

PRINTING BRISBANE....................................... 111

RENT THE ROO.................................................. 87

OZSPY................................................................ 90

PRISM SOLUTIONS.......................................... 108

RENT WITH STYLE............................................. 87

OZZY TYRES....................................................... 68

PRISTINE WATER SYSTEMS.............................. 85

RESI MORTGAGE CORPORATION..................... 66

PACE LAWYERS............................................... 111

PRO DIVE............................................................ 75

RESICERT PROPERTY INSPECTIONS................ 86

REMARKABLE FRANCHISES............................ 107

PACK & SEND............................................... 90, 99

PRO-AXLE AUSTRALIA....................................... 68

RESIDENTIAL GARAGE DOORS......................... 70

PACNET............................................................ 105

PRODUCERS.................................................... 105

RESSLEEP.......................................................... 82

PALEO CAFÉ....................................................... 77

PROFESSIONAL ADVANTAGE SERVICE........... 108

REST INDUSTRY SUPER.................................. 102

PAMPERED PUP................................................. 85

PROFESSIONAL OUTSOURCE SOLUTIONS.... 108

RESTORED BEAUTY GETAWAYS....................... 69

PANAROTTI’S..................................................... 79

PROFESSIONALS............................................. 102

RESULTS 9 LASER CLINIC................................. 69

PARADISE SHADE UMBRELLA’S........................ 84

PROFESSIONALS SERVICE CENTRE................. 86

RESUMES FOR RESULTS................................... 75

PARAFFINE......................................................... 90

PROFICIENT PROJECTS.................................. 105

RESURG GROUP.............................................. 107

PARASERVE CLEANING SERVICES................... 73

PROMOTEM..................................................... 103

RETAIL DOCTOR GROUP................................. 107

PARASOL EMT.................................................. 112

PRONTO SOFTWARE....................................... 108

RETAIL E-VIRONMENT...................................... 107

PASTAGOGO...................................................... 81

PROPERTY GUYS............................................... 86

RETAIL EXPRESS.............................................. 111

PAWS PET SITTERS........................................... 85

PROTECT-A-WINDOW........................................ 70

REVIVE CARPET DYEING................................... 73

PCL LAWYERS................................................. 111

REVIVE PROJECTS........................................... 103

PEAK PHYSIQUE HOT YOGA............................. 82

PROVEN BUSINESS CONSULTANTS AUSTRALIA....................................................... 112

PEDDERS SUSPENSION.................................... 68

PROVENDER VENDING...................................... 91

RIBA BUSINESS LAWYERS.............................. 111

PEOPLEINSITE.................................................. 108

PUMA ENERGY.................................................. 90

RICE WORKSHOP.............................................. 81

PEOPLOGICA................................................... 112

PURATAP............................................................ 74

RICHARDSON AND WRENCH............................ 87

PERSONALISED PET.......................................... 85

PURE+NATURAL................................................ 81

RIDDELL CLARE CONSULTING........................ 108

PET CAFE........................................................... 85

PUREPROTECT.................................................. 84

RIGHT AT HOME AUSTRALIA............................. 67

PET MOBILE....................................................... 85

PY FENCING....................................................... 70

RISK STRATEGIES............................................ 112

PETS GALORE.................................................... 85

QUEST APARTMENT HOTELS............................ 84

ROBBINS WATSON.......................................... 111

PETS PANTRY.................................................... 85

QUICK COLOURPRINT.COM.AU......................... 86

ROBERT HERBU............................................... 102

PETSTOCK......................................................... 85

QUICKLOCK PARTITIONS................................... 70

ROBERT JAMES LAWYERS.............................. 111

PHARMASAVE - SIGMA HEALTHCARE.............. 90

R&W REAL ESTATE............................................. 86

ROBERTS LEGAL............................................. 111

PIE FACE............................................................. 77

RACV ROYAL PINES RESORT.......................... 105

ROCK STAR FOR A DAY..................................... 75

PINSOURCE....................................................... 66

RAINE & HORNE................................................. 86

ROCKET SCIENCE STRATEGIC SERVICES...... 103

PIPER ALDERMAN............................................ 111

RAMP HOLDINGS............................................. 105

RODNEY WAYNE HAIRDRESSING...................... 81

PIRTEK FLUID SYSTEMS.................................... 68

RAMS FINANCIAL GROUP.......................... 66, 104

ROLLD................................................................ 79

PITNEY BOWES SOFTWARE............................ 112

RASHAYS CAFÉ & RESTAURANT....................... 79

ROOF SEAL........................................................ 70

PIXIFOTO & PORTRAIT PLACE........................... 85

RAW ENERGY CAFÉ........................................... 77

ROSE CORPORATE.......................................... 102

PIZZA CAPERS................................................... 81

RAY WHITE REAL ESTATE.................................. 86

PIZZA HUT.......................................................... 81

RE/MAX AUSTRALIA........................................... 86

ROYAL COPENHAGEN ICE CREAM CONE CO........................................................... 79

PIZZA TEMPTATIONS.......................................... 81

REACH LOCAL................................................. 108

RP VENDING....................................................... 91

PJK PARTY HIRE................................................ 75

READ AND EXCEED............................................ 74

RSM AUSTRALIA.............................................. 102

PKF................................................................... 102

READY STEADY GO KIDS................................... 72

RUSH HOUR AUSTRALIA................................... 82

PLASTER FUN HOUSE....................................... 72

READY STEADY PRINT....................................... 86

RUSSELL KENNEDY SOLICITORS................... 111

PLATINUM ELECTRICAL CONTRACTORS.......... 91

REAL ESTATE INVESTAR.................................... 86

RUST FREE (AUSTRALIA)................................... 68

PLUS FITNESS 24/7........................................... 82

REALESTATE IT................................................. 108

RYCO 24•7......................................................... 68

PMA SOLUTIONS............................................... 71

RECEIPT BANK................................................. 102

S & K CANDY BUFFET BARS.............................. 75

PNORS TECHNOLOGY GROUP....................... 108

RECRUIT SHOP................................................ 105

S2i..................................................................... 106

PO Box 1111...................................................... 84

RECRUITMENT VISION....................................... 71

SABATINI’S......................................................... 79

POINT B ADVERTISING & DESIGN................... 103

RED BUILDING................................................... 70

SACO TECHNOLOGY....................................... 108

POLE DIVAS........................................................ 87

RED DAY COACHING......................................... 74

Safety Navigator........................................ 112

POOLWERX........................................................ 86

RED ENERGY PROMOTIONS............................. 66

SAFETYQUIP....................................................... 91

POSITIVE TRAINING SOLUTIONS..................... 112

RED ROCK NOODLE BAR.................................. 81

SALON EXPRESS............................................... 81

POSTNET............................................................ 71

RED ROOSTER................................................... 79

SALSAS MEX FRESCAS!.............................. 79, 81

POSTNET AUSTRALIA........................................ 86

REDBACK CONFERENCING............................. 105

SALTS OF THE EARTH....................................... 82

POWERFRONT ONLINE SUCCESS.................... 71

REDCAT............................................................ 111

SANDPIT PHOTOS.............................................. 85

PRD NATIONWIDE.............................................. 86

REDCHIP LAWYERS......................................... 111

SANDWICH CHEFS............................................ 81

PRECIOUS CARGO............................................ 72

REDEEM........................................................... 105

SARPINO’S PIZZERIA......................................... 81

PRECISION BADGES.......................................... 71

REFACEIT............................................................ 84

SCAN CONVERSION SERVICES......................... 71

PREGGI BELLIES................................................ 82

REFRESH RENOVATIONS................................... 70

SCHNITZ FRANCHISING..................................... 81

PRESSE CAFÉ.................................................... 77

REGAL MATTRESS............................................. 90

SCROOZ............................................................. 91

PRETZEL WORLD............................................... 81

REGUS.............................................................. 106

SECRETARY.COM.AU......................................... 71

PRICE ATTACK................................................... 90

RELOAD CONSULTING..................................... 106

SELECT CLEANING............................................ 68

REVOLUTION CD................................................ 90

2 0 1 9 F R A N CHIS E DIRECTORY | 125

index

SENIOR HELPERS – AUSTRALIA........................ 67

SPECSAVERS..................................................... 90

SENOR PAELLA CATERING................................ 75

SPECTRUM ANALYSIS..................................... 112

TAPS’N TOILETS................................................. 84

SEQUEL VCFO.................................................... 66

SPEEDFIT AUSTRALIA........................................ 82

TAPSNAP AUSTRALIA........................................ 85

SERVICE INTEGRITY......................................... 106

SPEEDLINER AUSTRALIA................................... 68

TARGET TRAINING..................................... 74, 112

SERVICEM8...................................................... 106

SPLASH SWIM SCHOOL.................................... 72

TASK RETAIL TECHNOLOGY............................ 108

SHAPE SHOPFITTERS...................................... 106

SPORT STAR ACADEMY.............................. 72, 82

TASTE OF EUROPE............................................ 77

SHAPE SHOPFITTING....................................... 111

SPORTSCO........................................................ 90

TASTY THAI........................................................ 81

SHAPLAND SWIM SCHOOLS............................. 74

SPORTSPOWER................................................. 90

TASTY TRUCKS.................................................. 74

SHAREMARKET COLLEGE............................... 112

SPORTZING COURT CARE SERVICES............... 82

TAX STORE......................................................... 66

SHAVER SHOP................................................... 90

SPOTCAP......................................................... 104

TAXASSIST ACCOUNTANTS............................... 66

SHE FITNESS...................................................... 82

SPRAY PAVE AUSTRALIA PTY LTD............... 70, 84

TECHNO TAN...................................................... 69

SHED BOSS........................................................ 70

SPUDBAR........................................................... 81

TELCOINABOX.................................................... 91

SHEDS N HOMES............................................... 70

ST CLAIR.......................................................... 102

TELECHOICE...................................................... 91

SHEDS N MORE................................................. 90

ST SOFTWARE................................................. 108

TENDER LOVING CUISINE.................................. 85

SHERPA GROUP.............................................. 107

STACKS OF SNACKS......................................... 74

TERMICAM......................................................... 84

SHERPA SKIDS................................................... 72

STAIN BUSTERS CLEANING SERVICES............. 73

TERRY WHITE CHEMISTS.................................. 82

SHIFT 8............................................................. 111

STARSHOTS GLAMOUR PHOTOGRAPHY......... 85

TESTEL............................................................... 91

SHINE HAND CAR WASH................................... 68

STAX SUBS & COFFEE....................................... 81

THAILANDER...................................................... 79

SHINGLE INN CAFES.......................................... 79

STEAMATIC AUSTRALIA..................................... 73

THE ALTERNATIVE BOARD......................... 72, 112

SHOEBOX BOOKKEEPING................................. 66

STEEL BUILT....................................................... 71

THE ATHLETE’S FOOT AUSTRALIA.................... 90

SHOPINSURANCE.COM.AU....................... 28, 108

STEP INTO LIFE.................................................. 82

THE BANNER LADY.......................................... 103

SHOWER SURGEON.......................................... 91

STEPHENS LAWYERS & CONSULTANTS......... 111

THE BOOKKEEPING NETWORK......................... 66

SIGN*A*RAMA..................................................... 90

STEVE COSTI’S FAMOUS FISH.......................... 79

THE CAR KIT COMPANY.................................... 68

SIGNS ON THE MOVE........................................ 90

STIR CRAZY........................................................ 81

THE CASH BACK APP........................................ 84

SIGNWAVE.......................................................... 90

STOCKDALE & LEGGO....................................... 87

THE CEO INSTITUTE........................................... 72

SILVER CHEF.................................................... 107

STONE AND CHALK......................................... 106

THE CHEEKY BEANS......................................... 77

SIMPLY HELPING................................................ 67

STORAGE KING.................................................. 74

THE CHEESECAKE SHOP.................................. 76

SKEWERZ KEBABZ............................................ 79

STORE FINDER................................................. 108

THE CHOCOLATE ROOM................................... 77

SKIN NATURELLE............................................... 69

STORYBOOK COTTAGES................................... 70

THE COFFEE CLUB............................................ 77

SLATER & GORDON......................................... 111

STRATEGY AND ACTION.................................... 72

THE COFFEE EMPORIUM................................... 77

SLEEPY’S........................................................... 90

STRATHFIELD..................................................... 90

THE COMPLETE GARDEN.................................. 90

SLF LAWYERS.................................................. 111

STRATTON FINANCE.......................................... 66

THE COMPUTER MARKET................................. 74

SMALL BUSINESS ACCOUNTING...................... 66

STRUDDY’S SPORTS......................................... 90

THE CONCRETE CUTTER.................................. 71

SMALL FISH BUSINESS COACHING.................. 72

SUBWAY® RESTAURANTS................................ 81

THE CONFECTIONERY & PARTY SHOP............. 90

SMALL FISH BUSINESS COACHING................ 106

SUCCESS TAX PROFESSIONALS....................... 66

THE CONTACT GROUP.............................. 72, 106

SMALLPRINT AUS & NZ............................... 72, 85

SUMOSALAD...................................................... 81

THE COUNTRY BREWER................................... 90

SMART CUTS™.................................................. 81

SUNBELT BUSINESS BROKERS........................ 72

THE DESSERT HOUSE....................................... 77

SMART FRANCHISE......................................... 107

SUNSHINE KEBABS........................................... 81

THE DRUG DETECTION AGENCY...................... 91

SMARTLINE........................................................ 66

SUPANEWS........................................................ 90

THE E TEAM....................................................... 83

SME FINANCE GROUP..................................... 104

SUPER CLEAN.................................................... 73

THE ELCANO GROUP...................................... 104

SMITH & SONS RENOVATIONS & EXTENSIONS................................................... 70

SUPER GREEN SOLUTIONS............................... 91

THE ENERGY ALLIANCE.................................. 106

SUPER SHOWER SEAL...................................... 84

THE FAST LANE DRIVE-THRU COFFEE.............. 77

SMOOTHIE FACTORY......................................... 80

SUPERFINISH EXPRESS..................................... 68

THE FRANCHISE COMPANY............................ 106

SNAP FITNESS AUSTRALIA................................ 82

SUPERGEEK.COM.AU........................................ 74

THE FRANCHISE INSTITUTE............................ 107

SNAP PRINT DESIGN WEBSITES........72, 86, OBC

SUPERIOR SERVICE......................................... 112

THE FRANCHISE SHOP.................................... 107

SNAP-ON TOOLS................................... 51, 68, 85

SUSTAINABLE DIRECTIONS............................... 71

THE FRANCHISE WHISPERER......................... 107

SNOOZE............................................................. 90

SWAAB ATTORNEYS........................................ 111

THE FRENCHAMS GROUP................................. 87

SOCCAJOEYS.................................................... 72

SWEAR WORDS............................................... 103

THE GOOD FEET STORE.................................... 90

SOCCER TIME KIDS........................................... 72

SWEET DREAMS AND GOODNIGHT.................. 72

THE GRAFFITI EATERS....................................... 73

SOFT STONE SCULPTURES.............................. 84

SWIFTPOS........................................................ 111

THE IDEAS SUITE............................................. 103

SOL HOME IMPROVEMENTS............................. 71

SWIMART........................................................... 86

THE INK SHOP................................................... 90

SOLOMONS FLOORING..................................... 90

SWITCH BUSINESS............................................ 72

THE INTERFACE FINANCIAL GROUP................. 66

SOLUTIONS...................................................... 112

SYNERGY BUSINESS CENTRES................ 72, 106

THE IRONING ELF.............................................. 85

SOOTHE MOBILE MASSAGE............................. 82

SYRON............................................................. 108

THE JOLLY MILLER CAFÉ................................... 77

SOUL ORIGIN..................................................... 77

TABATINGA......................................................... 72

THE LEATHER & VINYL DOCTOR....................... 73

SOURCELINX.................................................... 103

TACO BILL MEXICAN RESTAURANTS................ 79

THE LOTT....................................................... 1, 90

SOURLINX.......................................................... 67

TAILORMAID COMMUNICATIONS.................... 106

THE MARKETING LAB...................................... 106

SPANISH DOUGHNUTS...................................... 76

TALBOT OLIVIER............................................... 111

THE MELTING POT............................................. 79

SPANLINE HOME ADDITIONS............................ 71

TAMAWOOD HOMES.......................................... 71

THE MINDERS.................................................... 84

SPAR AUSTRALIA............................................... 80

TANDA.............................................................. 106

THE MISSING LINK NETWORK INTEGRATION.108

126 | 2 0 19 FR A NCHISE DIR E C T O RY

TANDA.............................................................. 108

THE NATURAL WAY............................................ 69

TT GROUP COMMUNICATIONS....................... 109

WOKINABOX....................................................... 81

THE ORIGINAL POSTER COMPANY................... 90

TU PROJECTS.................................................. 106

WOOLLAM CONSTRUCTIONS......................... 106

THE POULTRY PLACE........................................ 81

TUTOR DOCTOR AUSTRALIA............................. 74

WORKFORCE EXTENSIONS............................... 75

THE REAL LEARNING EXPERIENCE........... 74, 112

TUTTI FRUTTI...................................................... 80

WORKOUT WORLD............................................ 90

THE REALISE GROUP...................................... 106

TWINKLE TOE BABY HAND & FEET................... 72

WORLD MANAGER........................................... 109

THE RED REPUBLIC......................................... 103

TWISTED SISTA.................................................. 77

WORLD OF MATHS............................................ 74

THE SHED COMPANY........................................ 71

TYRO PAYMENTS............................................. 111

WORLDWIDE ONLINE PRINTING........................ 86

THE SMOOTHIE FACTORY................................. 81

UHY HAINES NORTON..................................... 103

WRAY ORGANICS............................................... 80

THE SPHERE AGENCY..................................... 103

ULTRA TUNE....................................................... 69

X-GOLF AUSTRALIA........................................... 75

THE SPORTING GLOBE..................................... 79

UN CAFE BAR..................................................... 77

XOCOLATI........................................................... 77

THE STARTUP FACTORY.................................. 112

UNIQUE LASER.................................................. 69

XPRESSO DELIGHT PTY LTD................. 72, 77, 83

THE TARTAN GROUP....................................... 102

UNITED HOME SERVICES.................................. 84

XPRESSO MOBILE CAFÉ.................................... 85

THE TYRE FACTORY.......................................... 68

UNITED PETROLEUM......................................... 90

XQUISITO............................................................ 81

THEBESTOF....................................................... 72

UNIVERSAL APPROACH.................................. 103

XXX SECURITY SERVICES................................ 112

THEDOCYARD.................................................. 108

UNSCRATCH THE SURFACE.............................. 71

YARRA VALLEY FARMS................................ 74, 80

THEOBROMA LOUNGES, PAVILIONS, BARS...................................................... 18, 77, 79

URBAN BURGER................................................ 81

YELLOW EXPRESS............................................. 72

URBAN CLEAN................................................... 73

YOGURTLAND AUSTRALIA................................ 81

UTICOLOR.......................................................... 69

YONG REAL ESTATE.......................................... 87

UTTER PROFESSIONALS................................... 66

YOU CAN BAKE IT.............................................. 77

V.I.P. HOME SERVICES....................................... 84

YOUR CLEANER................................................. 73

V.I.P. HOME SERVICES FENCING....................... 84

YOUR IMAGE MARKETING & MEDIA................ 103

VAST FURNITURE & HOMEWARES.................... 90

YOUR LAW FIRM.............................................. 111

VELPIC.............................................................. 112

ZAMBRERO........................................................ 79

VEND HQ.......................................................... 111

ZANE SOLAR...................................................... 71

VERIMARK........................................................ 106

Zarraffa’s Coffee................................... 42, 78

VERIMARK........................................................ 112

ZING COMMUNICATIONS AUSTRALIA............. 103

VERVE GROUP................................................. 103

ZOO MEDIA...................................................... 103

VERVE RECRUITMENT..................................... 106

ZRILO................................................................ 109

VICTORY CURTAINS AND BLINDS..................... 85

ZUBIAS THREADING.......................................... 69

VILLA & HUT....................................................... 77

new zealand

THERMAWOOD.................................................. 71 THEXTON ARMSTRONG.................................... 72 THINKING AUSTRALIA...................................... 108 THOMSON GEER.............................................. 111 THRIFTY CAR RENTAL....................................... 87 THRIVE PROMOTIONAL PRODUCTS............... 103 THYNNE & MACARTNEY.................................. 111 TILE MART.......................................................... 90 TILE RESCUE...................................................... 85 TIMBER DOCTOR............................................... 85 TIMEZONE AUSTRALIA....................................... 75 TINT A CAR......................................................... 68 TLS MARKETING.............................................. 103 TOKYO SUSHI KITCHEN.................................... 80 TONI + GUY HAIRDRESSING............................. 81 TOOHEY REID CHARTERED ACCOUNTANTS................................................ 103

VINTAGE PHOTOBOOTHS.................................. 75 VIP CAR CARE.................................................... 69 VIP LIGHTING..................................................... 71

0800 SUNSHADE................................................ 97 A BUYER’S CHOICE HOME INSPECTIONS........ 92 A J PARK.......................................................... 114

TOOLFORCE....................................................... 85

VIRTUAL METHOD............................................ 109

TOP SNAP.......................................................... 87

VISION ALLIANCE............................................. 107

TOSCANIS CAFÉ BAR AND RESTAURANT......... 79

VISION PERSONAL TRAINING............................ 82

TOTAL IMAGE GROUP...................................... 103

VISUAL UNITY................................................... 103

TOTAL MARKETING.......................................... 103

VIVA ENERGY AUSTRALIA................................ 106

TOTAL TOOLS.................................................... 90

VIVA LIFE PHOTOGRAPHY................................. 85

TOTALLY WORKWEAR....................................... 67

VMBIZ................................................................. 72

Totally WorkWear................................................. 90

VOYAGES - ULURU MEETING PLACE.............. 106

TOTALSPAN........................................................ 71

WAIVESTAR GROUP................................... 66, 106

TOUCH UP GUYS............................................... 68

WALKER WAYLAND (WA)................................. 103

TOURISM NEW ZEALAND................................ 106

WALKERS PARTY HIRE...................................... 75

TOWFIX............................................................... 68

WASABI WARRIORS........................................... 80

TOYWORLD........................................................ 90

WEB PROFITS.................................................. 109

TQ STONE PRODUCTS...................................... 71

WEBSITEGURUS................................................ 84

TRADE BOOKS BOOKKEEPING....................... 103

WEEDING WOMEN............................................. 84

AMAC................................................................. 95

TRAMPOLINE GELATO....................................... 80

WENATEX........................................................... 84

AMAZING CLEAN NEW ZEALAND...................... 95

TRAXION TRAINING.......................................... 107

WENDY’S MUSIC................................................ 74

ANCHOR FRANCHISE........................................ 95

TRAXION TRAINING.......................................... 112

WESTPAC BANKING CORPORATION............... 104

ANTHONY HARPER.......................................... 114

TRAXX CONSTRUCTION PRODUCTS................ 71

WET-SEAL MANAGEMENT PTY LTD................... 71

ANYTIME FITNESS.............................................. 97

TRENT DRIVING SCHOOL.................................. 74

WHAT SCRATCH?.............................................. 68

ANZ BANK........................................................ 113

TRESSCOX LAWYERS...................................... 111

WHEEL CHANGE U............................................ 69

APEX GENERAL................................................ 114

TRIPLE O PROPERTY MAINTENANCE............... 87

WHIRLWIND PRINT........................................... 111

APOLLO ACCOUNTING.................................... 113

TROPICAL PLANT RENTALS.............................. 87

WILD CARDS & GIFTS........................................ 90

APPARELMASTER.............................................. 94

TRU BLU DOG WASH......................................... 85

WILLIAM ANGLISS INSTITUTE.......................... 112

ARCHGOLA........................................................ 98

TRURATING...................................................... 109

WIRED & WIRELESS SOLUTIONS.................... 109

ARMSTRONG SMARTER SECURITY.................. 94

TRUSONIC.......................................................... 75

WIRELESS ANYWHERE GROUP........................ 91

ASB BUSINESS BANKING................................ 113

TSG FRANCHISE MANAGEMENT....................... 90

WISEWOULD MAHONY.................................... 111

ASCO AGMEN-SMITH...................................... 114

AA AUTO SERVICE & REPAIR............................. 92 ABACUS MATHS ACADEMY............................... 94 ABC BUSINESS BROKERS............................... 113 ACARDO WORKPLACE SAFETY SUPPLIES....... 94 ACCESSMAN...................................................... 92 ACTIONCOACH.................................................. 94 ADEN FRANCHISE GROUP................................ 92 ADVANCE FRANCHISE SYSTEMS...................... 99 ADVANCE INTERNATIONAL................................ 94 AERIAL MASTER................................................. 92 AFFILIATED BUSINESS CONSULTANTS........... 114 AGATHA PARIS................................................... 99 AIRIFY................................................................. 97 ALU RESTORE.................................................... 97

2 0 1 9 F R A N CHIS E DIRECTORY | 127

index

CHESTER GRAY CHARTERED ACCOUNTANTS................................................ 113

ENVIRO CLEAN & RESTORATION...................... 95

AUSSIE FARMERS DIRECT................................. 95 AUSTVENDING................................................... 99

CHIPMONKS PLAYLAND & CAFÉ....................... 94

ESQUIRES COFFEE HOUSE............................... 96

AUTO ONE.......................................................... 92

CHOCOLATERIA™ SAN CHURRO..................... 95

EVEREST GROUP............................................. 114

AVIS RENTAL...................................................... 98

CINDERELLA LIMO............................................. 98

EXCEED HOME NETWORK................................ 97

BABY ON THE MOVE......................................... 94

CITY CAKE COMPANY........................................ 95

EXPENSE REDUCTION ANALYSTS..................... 94

BAKERS DELIGHT.............................................. 95

CIVIC VIDEO........................................................ 99

BALDWINS........................................................ 114

CLEAN PLANET FRANCHISE.............................. 95

BANK OF NEW ZEALAND................................. 113

CLEANCORP FRANCHISE SYSTEM................... 95

BANNISTER & VON DADELSZEN..................... 114

CLEANTASTIC COMMERCIAL CLEANING.......... 95

EXTREME AUTOMOTIVE PARTS DISTRIBUTORS................................................... 92

BARK BUSTERS................................................. 98

CLUB PHYSICAL................................................ 97

FASTWAY COURIERS NZ.................................... 94

BARLEY INSURANCE....................................... 114

COBB & CO........................................................ 96

FIBRENEW.......................................................... 98

BATHROOM DIRECT.......................................... 97

COFFEE CULTURE.............................................. 95

FIFO CAPITAL..................................................... 92

BATHROOM WAREHOUSE................................. 99

COLLIERS INTERNATIONAL............................. 113

FINAL TOUCH..................................................... 92

BB’S CAFÉ.......................................................... 95

COLORGLO INTERNATIONAL............................ 92

FIREWATCH........................................................ 93

BBX MANAGEMENT........................................... 94

COLOURPLUS.................................................... 99

FIRST CLASS ACCOUNTS.................................. 92

BDO.................................................................. 113

COLUMBUS COFFEE......................................... 96

FIX IT BUILDING SERVICES................................ 93

BDS CHARTERED ACCOUNTANTS.................. 113

COMPLETE FIRST AID SUPPLIES....................... 94

FLETCHER ALUMINIUM...................................... 93

BEDPOST........................................................... 99

COMPUTER SOLUTIONS SALES & SERVICE..... 95

FLIP OUT NEW ZEALAND................................... 98

BELL GULLY..................................................... 114

COMPUTER TROUBLESHOOTERS.................... 95

FLO2CASH......................................................... 94

BELLA VISTA ACCOMODATION......................... 97

CONTACT ROCKGAS......................................... 97

FLOORING DESIGN............................................ 93

BEST WESTERN................................................. 97

CONTOURS........................................................ 97

BETTA RENTAL CARS........................................ 98

COOKIE TIME..................................................... 96

FMK KERATIN HAIR STRAIGHTENING SALON................................................................ 97

BETTER BUSINESS INSTITUTE........................ 113

COOKRIGHT KITCHEN SERVICES..................... 95

FOOT MECHANICS............................................. 97

BEVINCO............................................................ 94

COOLSPOT UNLIMITED..................................... 99

FOOTLOOSE....................................................... 99

BIG PADDLE COMPANY..................................... 94

COOLTIME.......................................................... 97

FOREVER GREEN............................................... 97

BIN INN RETAIL GROUP..................................... 99

COONEY LEES MORGAN................................. 114

FORTUNE MANNING........................................ 114

BLACK FOREST WAFFLE HUT........................... 97

CORPORATE CABS............................................ 99

FRANCHISE ACCOUNTANTS........................... 113

BLACKER SMITH & CO..................................... 113

CREATV............................................................ 113

FRANCHISE COACH......................................... 114

BNZ................................................................... 113

CREST COMMERCIAL CLEANING...................... 95

FRANCHISE INFINITY........................................ 113

BOOKENDS NEW ZEALAND.............................. 94

CRESTCLEAN..................................................... 94

FRANCHISE RELATIONSHIPS INSTITUTE......... 114

BOTHERWAY LEGAL........................................ 114

CREWCUT.......................................................... 95

FRANCHISE SOLUTIONS.................................. 114

BOTTING LEGAL............................................... 114

CROWE HORWATH.......................................... 113

FRANCHIZE CONSULTANTS............................ 114

BREAKERS CAFÉ & BAR.................................... 95

CRUST GOURMET PIZZA................................... 97

FRASER POWRIE.............................................. 114

BREATHE LIFE.................................................. 114

CUMULO9........................................................ 113

FREEDOM COMPANION DRIVING SERVICES.... 98

BRUCIES LAWNMOWING & GARDEN CARE...... 98

CUTSHOP........................................................... 93

FRIDGE FREEZER ICE BOX................................ 99

BRUMBY’S BAKERIES........................................ 95

DANIEL HUNT & ASSOCIATES......................... 113

FRITZ WEINERS.................................................. 97

BRUMBY’S GO!.................................................. 95

DAVENPORTS HABOUR................................... 114

FRONTRUNNER.................................................. 99

BUGGER CAFE................................................... 95

DECK AND FENCE PRO..................................... 93

FRUIT WORLD.................................................... 96

BURGER WISCONSIN........................................ 97

DEIRDRE WATSON, BARRISTER...................... 114

FURNITURE COURT........................................... 99

BURGERFUEL..................................................... 97

DELOITTE......................................................... 113

FUSION5........................................................... 113

BUSINESS NETWORK INTERNATIONAL.......... 113

DESIGN IMPORTANCE....................................... 94

GAZE BURT...................................................... 114

BUSY BEE CLEANING SERVICES...................... 95

DIAMOND FUSION.............................................. 93

GCA LAWYERS................................................. 114

BUSY BOOKKEEPING........................................ 92

DIGITAL FISHBOWL.......................................... 113

GEEKS ON CALL................................................ 95

BY NATURE........................................................ 99

DISTRIBUTION INTERNATIONAL........................ 94

GEEKS ON WHEELS........................................... 95

CACI................................................................... 92

DOLLAR VALUE.................................................. 99

GENERATION HOMES........................................ 93

CAD PARTNERS......................................... 94, 113

DOMINO’S PIZZA................................................ 97

GEO OP............................................................ 113

CAFÉ BOTANNIX................................................. 95

DONUT KING NZ................................................ 96

GIBSON SHEAT................................................ 114

CAFE2U NZ......................................................... 95

DREAM DOORS.................................................. 93

GIGGLE TV.......................................................... 92

CAL SYSTEMS.................................................... 92

DRI WASH ‘N GUARD......................................... 92

GJ GARDNER..................................................... 93

CARL’S JR.......................................................... 95

DRIVING MISS DAISY......................................... 98

GLAISTOR ENNOR........................................... 114

CARSON FOX BRADLEY.................................. 114

DUNCAN COTTERILL....................................... 114

GLOBAL SAFE NEW ZEALAND.......................... 99

CARTRIDGE WORLD.......................................... 95

DVDNOW KIOSKS.............................................. 98

GLORIA JEAN’S COFFEES................................. 96

CASH CONVERTERS.......................................... 99

DYMOCKS.......................................................... 99

GODFREYS......................................................... 99

CASHBOX........................................................... 99

EC CREDIT CONTROL...................................... 113

GOLDEN NUTS FRANCHISING NZ..................... 96

CDQ COMMUNICATION DESIGN..................... 113

ECO INSULATION............................................... 97

GOODWIN TURNER.......................................... 114

CEILING MASTER............................................... 95

ECOMIST............................................................ 94

GOVETT QUILLIAM........................................... 114

CENTRAL LANDSCAPE & GARDEN SUPPLIES........................................................... 98

ECOTEC SYSTEMS............................................ 98

GRAFFITI DOCTOR............................................. 94

EGG MATERNITY................................................ 99

GRANITE TRANSFORMATION............................ 93

CFO ON-CALL.................................................... 92

EMBROIDME....................................................... 94

GRANT THORNTON NEW ZEALAND................ 113

CHARTIS........................................................... 114

ENABLEME LTD.................................................. 92

GRAPHIC CAFÉ................................................ 114

AT YOUR REQUEST............................................ 97

128 | 2 0 19 FR A NCHISE DIR E C T O RY

ENZED................................................................ 92

EXPRESS BUSINESS GROUP............................ 97 EXPRO.............................................................. 113

GRASSHOPPER SOCCER.................................. 94

JIM’S TEST AND TAG......................................... 98

MEGA CAFÉ........................................................ 96

GREEN ACRES FRANCHISE GROUP................. 95

JIM’S TREES & STUMP REMOVAL..................... 98

MEGA SERVICES................................................ 94

GREEN CLEEN................................................... 95

JONES LANG LASALLE.................................... 113

GREEN DOOR COMMISSION FREE REAL ESTATE..................................................... 98

JUMP SWIM SCHOOLS...................................... 94

MEGA SERVICES FRANCHISE CONSULTANTS................................................. 114

JUMPING BEANS INTERNATIONAL.................... 94

MEGAZONE LASER GAMES............................... 95

GROUTPRO........................................................ 97

JUST CABINS..................................................... 93

METICULOUS HOME SERVICES........................ 97

GUTHRIE BOWRON............................................ 99

JUST CUTS......................................................... 92

MEXICALI............................................................ 96

HABITUAL FIX..................................................... 97

JUST LOANS...................................................... 92

MIDAS NEW ZEALAND....................................... 92

HAMMER HARDWARE........................................ 93

K & B MANNINEN............................................... 99

MIKE PERO MORTGAGES.................................. 92

HANDY RENTALS............................................... 98

KEA KIDS CLUB.................................................. 94

MIKE PERO REAL ESTATE.................................. 98

HARCOURTS...................................................... 98

KEEP IT SAFE................................................... 114

MINI TANKERS FUELS & OILS............................ 92

HARDY’S HEALTH STORES................................ 99

KEITH GOODALL & ASSOCIATES..................... 113

MISTER MINIT..................................................... 99

HARMANS LAWYERS....................................... 114

KELLY SPORTS.................................................. 94

MITRE 10............................................................ 93

HARRIS TATE.................................................... 114

KENSINGTON SWAN........................................ 115

MOBILE HAND CAR & MARINE GROOMING...... 98

HARRISONS CARPET ONE................................ 99

KGA LIMITED.................................................... 113

MODA................................................................. 93

HARRISONS ENERGY SOLUTIONS.................... 97

KINETIC ELECTRICAL......................................... 93

MONEY CONCEPTS NEW ZEALAND................. 94

HARVEY WORLD TRAVEL.................................. 99

KITCHEN STUDIO............................................... 93

MONTGOMERY CONSULTANTS...................... 113

HAYES KNIGHT NORTH................................... 113

KITCHENS REFRESHED..................................... 93

MOTIVITY FRANCHISING.................................... 92

HEALTH SMART HEAT PUMPS........................... 97

KIWIHOST........................................................... 94

MR FENCERS SYSTEMS.................................... 93

HEALTHY AIR...................................................... 97

KIWIKRANE......................................................... 95

MR GREEN AUCKLAND..................................... 97

HELIUM WORK SEARCH............................ 94, 113

KIWIYO............................................................... 97

MR PLUMBER..................................................... 93

HELL................................................................... 96

KWIK KERB......................................................... 98

MR RENTAL........................................................ 98

HERTZ................................................................ 98

La Porchetta........................................................ 96

MR SANDLESS NZ............................................. 93

HESKETH HENRY............................................. 114

LANDMARK HOMES NZ..................................... 93

MR WHIPPY........................................................ 96

HEWITT SCALETTI WATERS............................. 113

LASER ELECTRICAL GROUP............................. 93

MR WOO SUSHI................................................. 96

HIRE A HUBBY................................................... 97

LASER PLUMBING............................................. 93

MUZZ BUZZ........................................................ 96

HOG’S BREATH CAFÉ........................................ 96

LATITUDE HOMES.............................................. 93

MY GYM............................................................. 94

HOLLAND & BARRETT....................................... 96

LAWN FIX............................................................ 98

MYHR............................................................... 113

HOLLYWOOD BAKERY....................................... 96

LAZERBIKE......................................................... 98

NAKED POOL COMPANY................................... 93

HOME INSTEAD SENIOR CARE.......................... 97

LCF FUN LANGUAGES....................................... 95

NAVIGATION HOMES.......................................... 93

HOME PLUS....................................................... 97

LEADERSHIP MANAGEMENT............................. 94

NEED A NERD.................................................... 95

HONDA............................................................... 92

LENARD’S CHICKEN.......................................... 96

NEW YORK DELI................................................. 96

HORIZON HOMES.............................................. 93

LENNIE & ASSOCIATES.................................... 113

NEW ZEALAND HEAT PUMPS............................ 93

HOTONDO HOMES............................................ 93

LIFETIME DISTRIBUTORS................................... 95

NEW ZEALAND HOME LOANS........................... 92

HRV VENTILATION.............................................. 93

LIME JUICE BAR................................................. 96

NEW ZEALAND LETTING AGENTS..................... 98

HUMITECH.......................................................... 94

LINK BUSINESS BROKING............................... 114

NEW ZEALAND NATURAL ICE CREAM............... 96

HUMPHRIES ASSOCIATES......................... 92, 113

LINK BUSINESS SERVICES................................ 94

NEW ZEALAND POST......................................... 94

HUNTER & CO.................................................. 114

LIQUORLAND..................................................... 99

NEW ZEALAND POST & KIWIBANK.................... 92

HYDRAULINK...................................................... 93

LITTLE DRIBBLERS............................................. 98

NIGHT ‘N DAY FOODSTORES............................ 99

ICON COFFEE..................................................... 96

LITTLE KICKERS................................................. 94

NOT BIG ENOUGH............................................. 97

ILLY ESPRESSO BAR.......................................... 96

LJ HOOKER GROUP........................................... 98

NOVUS............................................................... 92

IMAGE CENTRE LIMITED.................................. 115

LJS FISH AND CHIPS RESTAURANT.................. 96

NUMBER WORKS ’NWORDS............................. 95

IMPORT4LESS.................................................... 92

LOCKWOOD HOMES......................................... 93

NZ FLOORSANDING CO..................................... 93

INNOVATIVE INTERIORS..................................... 97

LOLITA S.A.......................................................... 99

OFFICE PRODUCTS DEPOT............................... 94

INSPIRED ACCOUNTANTS............................... 113

LOLLIPOPS PLAYLAND & CAFÉ......................... 95

OIL CHANGERS NEW ZEALAND........................ 92

INSPIRED LEARNING SYSTEMS...................... 114

LONE STAR......................................................... 96

ONLINE RESULTS............................................. 115

INSULTECH GROUP........................................... 97

LOVEN................................................................ 95

OPORTO NEW ZEALAND................................... 97

ISSIMO................................................................ 99

LUSH LASHES.................................................... 92

PACIFIC SIMULATORS 2010............................... 95

IZARD WESTON................................................ 114

MACDONALD LEWIS LAW................................ 115

PACK&SEND....................................................... 94

JACKSON RUSSELL......................................... 114

MACKY ROBERTON......................................... 115

PALEO CAFÉ....................................................... 96

JAMAICA BLUE NZ............................................. 96

MAD BUTCHER.................................................. 96

PALMERS GARDEN WORLD.............................. 98

JAMES & WELLS INTELLECTUAL PROPERTY....................................................... 115

MAG & TURBO WAREHOUSE............................ 92

PAPER PLUS....................................................... 99

MAGNETITE........................................................ 93

PARA RUBBER................................................... 99

MANDEVILLE MARKETING................................. 94

PARALLEL DIRECTIONS................................... 113

JAMES MARX HYPNOSIS................................... 97 JANI KING (NZ)................................................... 95

MARKHAMS CLARKE CRAW........................... 113

PARAMOUNT SERVICES.................................... 95

JELLYBEANS MUSIC NZ..................................... 94

MARSHALL BATTERIES...................................... 92

PEGASUS RENTAL CARS................................... 98

JENNIAN HOMES............................................... 93

MATHZWISE....................................................... 95

Phone: 09 303 3764.......................................... 114

JESTERS PIES.................................................... 97

MAZDA NEW ZEALAND...................................... 92

PIMP MY LAWN.................................................. 98

JET CLEANING SERVICES................................. 95

MCDONALDS RESTAURANTS NEW ZEALAND................................................... 96

PINKFIT............................................................... 93

JETTS FITNESS 24/7.......................................... 97 JIM’S MOWING................................................... 98

MEDITERRANEAN FOOD WAREHOUSE............. 96

PIT STOP............................................................ 92

PIRTEK................................................................ 92

2 0 1 9 F R A N CHIS E DIRECTORY | 129

index

THE FRANCHISE COACH................................. 114

PIZZA HUT.......................................................... 96

SIERRA COFFEE................................................. 96

PLACEMAKERS.................................................. 93

SIGNATURE HOMES........................................... 93

THE INTERFACE FINANCIAL GROUP................. 92

PLUMB’IN........................................................... 93

SILVER CHEF.................................................... 113

THE MEDIATOR................................................ 113

PLUS FITNESS 24/7........................................... 97

SIMPLICITY VENDING......................................... 99

THE MOVING BOX GUY...................................... 98

PO Box 38456.................................................... 94

SIMPLIFOOD....................................................... 99

THE NATIONAL BANK OF NEW ZEALAND....... 113

PO Box 75/580................................................... 94

SIMPLY SQUEEZED............................................ 96

THE NZ HOUSE INSPECTION COMPANY.......... 98

POOLWERX........................................................ 98

SIMPSON GRIERSON....................................... 115

THE NZ MANUKA EGG COMPANY..................... 96

POSTSHOP KIWIBANK....................................... 99

SITEFINDERS...................................................... 98

PREP & PAINT PRO............................................ 93

SKIDS – SAFE KIDS IN DAILY SUPERVISION...... 95

THE ORIGINAL CALIFORNIA BURRITO COMPANY.......................................................... 96

PRESTIGE HOME GROOMERS.......................... 95

SMALL BUSINESS ACCOUNTING...................... 92

THE PITA PIT....................................................... 97

PRINTING.COM.................................................. 98

SMALLPRINT AUS & NZ..................................... 98

THE RADIO NETWORK..................................... 115

PROPERTY INDEPTH......................................... 98

SMALLPRINT NZ................................................. 95

THE SHOT MOBILE............................................ 98

PROPERTYSCOUTS PROPERTY MANAGEMENT................................................... 94

SMITHS SPORTS SHOES................................... 99

THE SWEETEST LITTLE CHOCOLATE SHOP..... 99

SNAP FITNESS 24/7........................................... 97

THE TOUCH UP GUYS....................................... 92

PROTECTA GLASS............................................. 94

SNAP PRINTING................................................. 98

THE TRUSTY DELIVERY CO............................... 95

PROVENDER NZ................................................. 99

SNAP-ON TOOLS............................................... 92

THE WHEEL MAGICIAN...................................... 92

PROVISTA BALUSTRADE SYSTEMS.................. 93

SNOREPRO NEW ZEALAND............................... 97

THEOBROMA CAFES, LOUNGES AND BARS.... 96

PURE PROTECT................................................. 98

SOFTWASH........................................................ 95

THERMAWOOD.................................................. 97

QJUMPERS......................................................... 94

SPAGALIMIS ITALIAN PIZZERIA.......................... 96

THEXTON ARMSTRONG............................ 94, 114

QUEST SERVICED APARTMENTS (NZ)............... 97

SPECSAVERS NEW ZEALAND........................... 99

TINT PRO............................................................ 94

QUINOVIC PROPERTY MANAGEMENT.............. 98

SPEEDY SIGNS................................................... 94

TONI&GUY.......................................................... 92

RACK N ROLL RIBS............................................ 97

SPIDERMAN....................................................... 97

TOP SNAP.......................................................... 98

RAINAWAY SPOUTING ON THE SPOT............... 97

SPOUTING ON THE SPOT.................................. 93

TOYHIRE............................................................. 95

RAINCATCHER SYSTEMS.................................. 93

SPYGLASS GROUP.......................................... 115

TOYWORLD........................................................ 99

RAINEY COLLINS.............................................. 115

STAPLES RODWAY CHRISTCHURCH.............. 113

TRIPLE O PROPERTY MAINTENANCE............... 98

RAPID LAWN...................................................... 98

STEWART GERMANN LAW OFFICE................. 115

ULTRA SCAN...................................................... 98

RAY WHITE REAL ESTATE.................................. 98

STIHL SHOP....................................................... 99

UNITED VIDEO.................................................... 99

RDI Silverdale...................................................... 98

STIRLING SPORTS............................................. 99

UPPER HUTT CITY COUNCIL........................... 114

RE/MAX NEW ZEALAND..................................... 98

STORAGE BOX................................................... 99

URBAN TURBAN NEW ZEALAND....................... 97

REACH MEDIA NEW ZEALAND........................ 113

STREAMSMART............................................... 114

URLICH MCNAB KILPATRICK........................... 115

READY STEADY GO KIDS................................... 98

STREETWISE COFFEE........................................ 96

UVTEC................................................................ 94

REALSURE THE HOUSE INSPECTORS.............. 98

STRETCH-N-GROW........................................... 95

V.I.P. HOME SERVICES....................................... 97

REALTY RETURNS, THE PROPERTY IMPROVERS....................................................... 93

SUBWAY............................................................. 97

VALENTINES RESTAURANTS............................. 96

SUCKIE MOTO FRANCHISING........................... 92

VEND HQ.......................................................... 114

REDBACK CONFERENCING............................. 113

SUMOSALAD...................................................... 97

VENLUREE.......................................................... 94

REDWORX.......................................................... 92

SUNBRIGHT LAMP DISTRIBUTORS................... 93

VERSATILE HOMES AND BUILDINGS................. 94

REFRESH RENOVATIONS................................... 93

SUPER LIQUOR HOLDINGS............................... 96

VIDEO EZY.......................................................... 99

RENT-A-DENT..................................................... 98

SUPER SHUTTLE................................................ 94

VITAL CARE........................................................ 99

RENTED.ORG.NZ................................................ 99

SWIFTPOS........................................................ 113

W GARTSHORE................................................ 114

RESIN WELD....................................................... 92

SWIMART POOL & SPA SERVICES..................... 98

WAIPUNA HOTEL & CONFERENCE CENTRE... 114

RESUME ONE..................................................... 94

SWITCH BUSINESS.......................................... 113

WALKER & CO.................................................. 115

RETAIL EXPRESS.............................................. 113

TACA NZ............................................................. 94

WARMUP NEW ZEALAND.................................. 94

REZLAB GROUP HOLDINGS.............................. 93

TACKLEBOX....................................................... 99

WAXNLASER...................................................... 92

RIGHT WAY....................................................... 113

TAKE NOTE......................................................... 99

WESTPAC......................................................... 113

RIPPED ORANGE.............................................. 114

TALL POPPY REAL ESTATE................................ 98

WET SEAL........................................................... 94

ROBERT HARRIS CAFÉ...................................... 96

TASMAN INSULATION........................................ 94

WHATS UP HOUSE INSPECTIONS..................... 98

RODNEY WAYNE................................................ 92

TEETH WHITENING ASSOCIATES...................... 92

WHK................................................................. 113

ROOM2RENT...................................................... 99

TELCOINABOX.................................................... 94

WHOLLY BAGELS & PIZZA................................. 97

RUGBYTOTS NZ................................................. 98

THE 2 N’5 SHOP................................................. 99

WINDOW CLEANING PLUS................................ 97

SADDLERY WAREHOUSE.................................. 99

THE ALTERNATIVE BOARD................................. 94

WINDOW DRESSINGS........................................ 94

SAFE T SUPPLIES............................................... 99

THE ATHLETES FOOT......................................... 99

WINDOW TREATMENTS..................................... 97

SANDFIELD INFORMATION SYSTEMS............. 113

THE BARN COMPANY........................................ 94

WOOLGRO......................................................... 98

SARAH PILCHER THE FRANCHISE LAWYER........................................................... 115

THE BUSINESS ENGINE................................... 113

XPRESSO DELIGHT............................................ 96

THE CHEESECAKE SHOP.................................. 96

YARD ART & MOULDS INTERNATIONAL............ 98

THE CHRISTMAS HEIRLOOM COMPANY.......... 99

YÖGG................................................................. 96

THE COFFEE CLUB............................................ 96

YOUNG READ WOUDBERG............................. 113

THE COFFEE GUY.............................................. 96

Z ENERGY.......................................................... 99

SEAL A FRIDGE.................................................. 97 SELECT CLEANING............................................ 95 SELECTOR....................................................... 114 SHAKY ISLES COFFEE CO................................. 96

THE COFFEE SHOT............................................ 96

ZEALD WEBSITE DESIGN................................. 114

SHED BOSS........................................................ 93

THE DRUG DETECTION AGENCY (TDDA).......... 98

ZEBRA ACCOUNTING...................................... 113

SHINGLE INN CAFÉ............................................ 96

THE FISHMONGER SEAFOOD DELICATESSEN.................................................. 96

ZEXX NZ.............................................................. 97

SHOE CLINIC...................................................... 99

130 | 2 0 19 FR A NCHISE DIRE C T O RY

ZONES LANDSCAPING SPECIALISTS................ 98

n o te s

2 0 1 9 F R A NCHIS E DIRECTORY | 131

n o te s

132 | 2 0 1 9 FR A NCHISE DIR E C T O RY

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“I really enjoyed being a corporate store manager, but I wanted to do more. The energy from the team was infectious. I wanted to do better, and the high performance culture of the team really connected with me.”

7-ELEVEN

“When I joined 7-Eleven, I had only 7 months retail experience. Before I joined, I was in procurement and graphic design. Before I was at 7-Eleven, I was already looking into restaurants and operating my own business. I had run businesses before and knew how hard it was. My daughter was about to be born, and I wanted to make sure my next move would give me not only the chance to be successful, but also the flexibility my family needed,” Mr Singh said. “7-Eleven has a really well developed structure and system which I had used as a corporate store manager to manage the store. The system lets you focus on running your store and managing your team. Marketing and everything else is taken care of, and there is lots of support and back-up for helping you manage your business’ performance,” he said.

T H E

M A G A Z I N E

F O R

F R A N C H I S E E S

His experience as a 7-Eleven corporate store manager helped to ensure Mandeep could hit the ground running as the owner of the business with the support of his team.

For Mandeep Singh, the desire to continue to strive to achieve while having the flexibility he needed for his young family was a key motivator in his transition from being a 7-Eleven corporate store manager to a 7-Eleven franchisee.

Mandeep joined 7-Eleven in 2016, as a store manager. “I really enjoyed being a corporate store manager, but I wanted to do more. The energy from the team was infectious. I wanted to do better, and the high performance culture of the team really connected with me.” Mandeep found the atmosphere at 7-Eleven very motivating, with one on one encouragement and support for his personal goals. “Everyone was very approachable, it wasn’t like someone was your boss in your store, just lots of support and encouragement to succeed. When I was looking at what I wanted to do next, my State Manager, Nick Maddox, encouraged me to spend some time thinking about what my goals were, and what I needed to focus on to achieve them,” he said. In choosing to become a 7-Eleven franchisee, Mandeep said that the structure and support available was really important to him.

“The key difference between being a corporate store manager and a franchisee is stronger financial benefits and more flexibility for my family.”

12 Business Franchise Australia and New Zealand

“I knew the store well as I was running it for two years so the transition was easy. My team continued with me, I know them well and they have really helped support my success. You need to support your team wherever you can, and my team respect me for what I do. I lead by example, I do what I ask them to do. It’s really important to show them that what they do is important. We have dinners as a team every few months, keeping them motivated is really crucial.” Mandeep’s next focus with his team will be on increasing fuel to merchandise conversion rates to take advantage of the volume of customers coming to his store to buy fuel. He sees coffee as a strong opportunity for growth. “The next thing is fuel conversion, we have such an opportunity with the volume of fuel customers so I’m going to be working with my team to be the first 7-Eleven fuel store in Western Australia to be selling 500 cups per day,” Mandeep has also embraced the chance to take ownership of driving customer engagement through community support. “I make decisions about my local area marketing and community support. I can create really strong connections with the local community by being part of their local clubs and organisations. That investment in the community over the past six months I have been the franchisee has not only helped those organisations with their work in the

VOL 13 ISSUE 02 JAN/FEB 2019

AUSTRALIA and NEW ZEALAND

FIND SUCCESS WITH

7-ELEVEN

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community, but has also given me new regular customers. Our weekend trade is busy because of the connections with the local sporting clubs.”

responsibilities and other commitments. It means we can both work, and still have family time. I spend more time in the store as

a franchisee, but I can schedule that around AN EXPERT’S GUIDE

The transition to becoming a franchisee has proven to be a good choice for Mandeep and his family, with the store continuing to enjoy SPECIAL FEATURE double digit growth.

RETAIL

“The key difference between being a corporate store manager and a franchisee is stronger financial benefitsFRANCHISING and more flexibility for my family. My wife works in the store with me, we juggle our work around our family

what suits me, and spend time with the local community on the weekend. For me, I think success is driven by being true to myself and working hard.” If you would like to be like Mandeep and find success with 7-Eleven, get more information on becoming a 7-Eleven franchisee at: http://franchise.7eleven.com.au

Business Franchise Australia and New Zealand 13 PUTTING YOUR BEST FOOT FORWARD FOR FINANCE

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