CFCC Economic & Workforce Development Summer 2024 Catalog of Courses

FROM CAPE FEAR TO YOUR CAREER

ECONOMIC & WORKFORCE DEVELOPMENT

CFCC COURSE OFFERINGS Summer 2024

How EMT alumni Jeramy Martin answered the call. p. 21

Take classes online! cfcc.edu/ewd-online

CFCC.EDU/EWD • 910.362.70001 Summer 2024 | cfcc.edu/ewd | 910.362.7000

Get money for college!

CONTENTS Adult Education

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Career Services

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Defensive Driving

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Job Skills Training

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Public Safety

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Cover Story

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Community Enrichment

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Small Business Center

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Customized Training

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Register online:

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Register in-person at:

CAPE FEAR COMMUNITY COLLEGE FOUNDATION

The Cape Fear Community College Foundation offers scholarships for Economic and Workforce Development students. Unlike a traditional scholarship that is typically awarded before tuition is due, Economic and Workforce Development scholarships are awarded as reimbursements after tuition is paid.

Economic and Workforce Development scholarships are available for the following programs: Electrical Lineworker, Electrical Apprenticeship, Emergency Medical Services, Fire Alarm Safety, Law Enforcement, Nurse Aide, and Truck Driver Training.

Email us for more info: scholarships@cfcc.edu.

cfcc.edu/ewd/register

Visa, MasterCard, and American Express are accepted.

Credit card/convenience fees may apply.

CFCC Wilmington Campus EWD Division 502 North Front Street, 5th Floor Wilmington, NC 28401

CFCC North Campus 4500 Blue Clay Rd. Castle Hayne, NC 28429

CFCC Burgaw Center 100 East Industrial Drive Burgaw, NC 28425

CFCC Alston W. Burke Center at Surf City 621 NC Hwy 210 E. Hampstead, NC 28443

You must register 24-48 hours before the start date of the course.

Payment is due at registration.

Other Registration Information: • Public Safety training students may be eligible for fee waivers.

• EMS students must register in person with EMS staff.

• Call for more information: 910.362.7370

Check out our online courses! CFCC.EDU/EWD-ONLINE Classes are updated frequently. Be sure to check our website often! cfcc.edu/EWD 2

Summer 2024 | cfcc.edu/ewd | 910.362.7000

ADULT EDUCATION 910.362.7873 | cfcc.edu/ACR Let CFCC help you finish your high school diploma, prepare to take the GED® test, or improve your English language skills! Classes are offered at all CFCC campuses and off-campus locations throughout New Hanover and Pender counties, as well as online. All High School Equivalency, Adult High School, and English as a Second Language (ESL) classes are free.

ADULT HIGH SCHOOL (AHS) WILMINGTON CAMPUS • BURGAW CENTER • SURF CITY CENTER • ONLINE 910-362-7290 or 910-362-7348

Students complete the 22 credits required for a North Carolina high school diploma. Credit may be awarded for courses completed at the student’s original high school. Required credits: 4 Social Studies, 3 Science, 6 Electives, 1 Health and PE.

ENGLISH AS A SECOND LANGUAGE (ESL) WILMINGTON CAMPUS • NORTH CAMPUS • BURGAW CENTER SURF CITY CENTER • ONLINE 910-362-7184 or 910-362-7049

Improving your English language skills can help you get a better job, become more involved in your community, finish high school, and earn a college degree. Students receive instruction in reading, writing, math, technology, and civics. Classes are offered mornings, afternoons, and evenings. Registration/orientation is by appointment at CFCC’s Wilmington Campus.

ESSENTIALS FOR ACADEMIC AND CAREER READINESS WILMINGTON CAMPUS 910-362-7457

The Essentials Program offers free Academic and Career Readiness classes to those who function academically at or below the 8th grade level and who wish to improve their reading, writing, math, and computer literacy skills. Our two year program allows students the opportunity to enroll in multiple career pathways. Adults with intellectual and developmental disabilities are encouraged to apply. Pathway classes have associated fees.

EXPRESS ENROLLMENT FOR GED® TEST PREP NORTH CAMPUS • BURGAW CENTER • SURF CITY CENTER 910-362-7457 or 910-362-7121

Additional GED® Test preparation classes are held at the locations listed above. These classes allow students to register with the teacher and begin class immediately.

GED® TEST PREP CLASS WILMINGTON CAMPUS • BURGAW CENTER • SURF CITY CENTER 910-362-7457 or 910-362-7121

GED® Test prep is taught in math, reasoning through language arts, social studies, and science. Eligible students receive the GED® Ready test for free. Scholarships are also available for eligible students for the official GED® Test ($26 - $104, depending on the award). Registration and orientation sessions are held twice a month at the Wilmington Campus.

INTEGRATED EDUCATION TRAINING WILMINGTON CAMPUS 910-362-7324

Earn your AHS diploma or GED® while taking college or continuing education classes for free! Eligible students who are enrolled in AHS or GED® Test prep classes can complete college or continuing education credits in courses such as Air Conditioning, Heating, and Refrigeration (HVAC), Nurse Aide, Truck Driver Training, Welding, Nail Technician, and Apartment Maintenance Technician.

CAREER SERVICES 910.362.7324 | cfcc-register.fundfive.com/filtered/course/careers The Career Readiness program aims to equip individuals for success in today’s job market. Eligible individuals facing unemployment, underemployment, or impending layoffs may have their class registration fee waived.

EMPLOYMENT PREP 101 WILMINGTON CAMPUS

This course focuses on assisting individuals in determining their goals and interests for successful employment through conflict resolution, problem-solving, and teamwork skills. Additionally, it teaches students how to effectively utilize LinkedIn for job searching, including profile creation, résumé writing, and online job searches, with a professional headshot included for profile photos.

ENGLISH LANGUAGE IN THE WORKPLACE 910-362-7324

Learners will be able to demonstrate knowledge of employment essentials, workplace communications, understand workplace terms and idioms, the function of a résumé and cover letter, and interview techniques and terminologies. Class includes résumé writing, job searching, interviewing, goal setting, and workplace communication.

GOOGLE SUITE BASICS: JOB SEARCHING AND EMPLOYMENT SKILLS WILMINGTON CAMPUS

This course aims to help students gain confidence and familiarity with Google Suite. By the end, you’ll have a strong grasp of Google Suite and be ready to enhance your job search, excel in interviews, and improve organization in both your professional and personal life.

Summer 2024 | cfcc.edu/ewd | 910.362.7000

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CAREER SERVICES

HUMAN SERVICES EXPLORATION WILMINGTON CAMPUS

This course covers skills and strategies designed to provide employability skills, training and career exploration for the role of Income Maintenance Caseworker within the Division of Social Service agencies.

INCOME MAINTENANCE CASEWORKER - NC FAST

This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility. Specific focus will include proficiency in the utilization of the NCFAST application. Other topics will include skills in communication, interviewing, time management, data gathering/compiling, and data analysis.

INTRODUCTION TO MEDICAL RECEPTIONIST

This course prepares individuals for entry-level medical receptionist roles with professionalism and confidence. Students will gain proficiency in medical terminology, insurance procedures, office protocols, and effective communication skills. They will also receive training in job interview strategies and résumé writing techniques to boost their employability and career prospects.

MICROSOFT EXCEL - EMPLOYMENT SUCCESS WILMINGTON CAMPUS

This course is designed to teach students Microsoft Excel basics for job search record keeping and budgeting paychecks. Students will also gain proficiency in crafting résumés and updating online job search profiles to showcase their newly acquired Microsoft Excel skills and knowledge. Additionally, they will engage in job search exercises to further enhance their employment prospects.

MICROSOFT WORD FOR THE WORKPLACE WILMINGTON CAMPUS

This course is designed to teach students Microsoft Word skills and techniques that are used in the workplace, as well as learn how to create a résumé and online profile updates that reflect their new Microsoft Word skills and knowledge. Students will work on creating cover letters in Microsoft Word that reflect their newly obtained Microsoft skills and complete job search exercises.

RÉSUMÉ WRITING ASSISTANCE

Need help updating your résumé or starting from scratch? Visit the Résumé Lab in S-102 at the Wilmington Campus. Call to inquire about hours or make an appointment: 910.362.7873.

STEPS TO JOB SEEKING PROFICIENCY NC WORKS CAREER CENTER

Get one-on-one assistance with your job search, résumé, and interview skills from a trained professional. Attend as often as you need to complete your job search. Obtain your National Career Readiness Certificate (NCRC), a nationally recognized credential that proves to employers you are the best candidate for the job!

INTRO TO 911 TELECOMMUNICATOR NORTH CAMPUS

This course offers employability skills training for 911 Telecommunicator roles in the New Hanover County Government, covering emergency dispatching, HIPAA, terminology, and listening skills. Successful completion ensures the opportunity to take the CritiCall test and ensures at least one job interview.

DEFENSIVE DRIVING 910.362.7175 | cfcc.edu/ce/defensive-driving CFCC offers classes designed to help you learn safe driving strategies to reduce your risk of citations and motor vehicle accidents. Courses are offered multiple times each month.

ALIVE @ 25 WILMINGTON CAMPUS

This course is ideal for young drivers ages 16-25. Through interactive media segments, workbook exercises, role-playing, and classroom participation, young drivers can develop strategies to keep them safe on the road.

DEFENSIVE DRIVING 4-HOUR COURSE WILMINGTON CAMPUS

This course will help change behind-the-wheel behaviors and attitudes. Students will learn techniques to help avoid collisions and reduce future violations. The result is a more responsible driver who grasps best practices to prevent injury and death while operating a motor vehicle. This class is open to any individual or business wanting to increase their awareness of roadway safety.

DEFENSIVE DRIVING 8-HOUR COURSE WILMINGTON CAMPUS

This course is commonly utilized for court referrals, as a diversion program for drivers with numerous violations, and to retrain those with poor driving records. It focuses on drivers’ attitudes, helping them understand the financial, legal, and personal consequences of their choices.

MOTORCYCLE RIDER - BASIC COURSE NORTH CAMPUS

This course caters to both new riders and seasoned pros, covering motorcycle basics and safety through a blend of classroom and on-bike experience. Completion includes an online MSF Basic eCourse and leads to a NC DMV skills waiver card.

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Summer 2024 | cfcc.edu/ewd | 910.362.7000

JOB SKILLS TRAINING 910.362.7572 | cfcc.edu/ce/job-training Economic and Workforce Development has many reimbursable awards to cover costs of job training classes that meet 96 hours or more! Call today and find out if you are eligible.

AVIATION PRIVATE PILOT GROUND SCHOOL WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This 72-hour course covers weather, navigation, preflight planning, regulations, radio communications, and aviation history. Students are prepared to pass the government-required written exam using the latest FAA material.

BOATING • OUTBOARD • MARINE ASSISTANCE TOWING ENDORSEMENT WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This 4-hour session is for students with or pursuing their US Coast Guard Captain’s or Mate’s license for vessels of 200 gross tons or less. It replaces the need for an Assistance Towing examination at any US Coast Guard Regional Examination Center.

BOAT HANDLING AND SEAMANSHIP I SURF CITY CENTER

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu Gain essential skills for safe small boat operation through classroom and on-water training. Learn about safety equipment, Rules of the Road, buoyage, and how winds and currents influence boat handling and docking. Practice and refine your skills on Marine Technology’s small boats on the Cape Fear River.

CELESTIAL NAVIGATION WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This course will cover the theory and technique of finding one’s position at sea through sextant observations of celestial bodies.

INLINE MARINE MAINTENANCE WILMINGTON CAMPUS

Contact Erin Easton: 910-362-7883 • eeaston@cfcc.edu Successful completion of Intro to Outboard Systems is required to take this course. This course is designed to facilitate mastery of maintenance tasks associated with F 150 Inline models per service requirements for 20 to 1000 hours of operation.

INTRODUCTION TO OUTBOARD SYSTEMS WILMINGTON CAMPUS

Contact Erin Easton: 910-362-7883 • eeaston@cfcc.edu Students will complete the Yamaha Marine University approved course and learn the basics of boating, fuel system components, outboard electrical systems and fundamentals of the marine industry and service careers. Upon completion students may take the Yamaha Marine Technician Certification test.

MARINE CAPTAIN’S OUPV LICENSE EXAMINATION WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This class will administer the Coast Guard’s Marine Captain’s License exam. It is only for students who have successfully completed the 64-hour Marine Captain’s OUPV course

MARINE CAPTAIN’S OUPV LICENSE PREPARATION WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu Prepare for the US Coast Guard examination for licensing as an Operator of Uninspected Passenger Vessels (OUPV) up to 100 gross tons, on inland and near coastal waters. The examination is administered separately upon course completion.

MASTER’S LICENSE EXAMINATION WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This class will administer the Coast Guard’s Master License exam. It is only for students who have successfully completed the 24-hour Master’s License course.

MASTER’S LICENSE UPGRADE PREPARATION WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This course provides students with the knowledge required to upgrade from an OUPV license to a Master’s License for vessels up to 100 gross tons.

MIDRANGE MARINE MAINTENANCE WILMINGTON CAMPUS Contact Erin Easton: 910-362-7883 • eeaston@cfcc.edu Successful completion of Intro to Outboard Systems is required to take this course. This course is designed to facilitate mastery of maintenance tasks associated with F 30-50 Mid Line models per service requirements for 100 to 1000 hours of operation.

Summer 2024 | cfcc.edu/ewd | 910.362.7000

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JOB SKILLS TRAINING

COMPUTER AIDED DESIGN AUTOCAD BASIC/INTERMEDIATE ONLINE

This is a hands-on class that covers basic and intermediate concepts of AutoCAD software. Students will learn to use the basic drawing and editing commands to set up, draw, modify and dimension architectural, mechanical, and civil drawings.

Students will increase their speed and proficiency with AutoCAD.

ADVANCED CAD AND 3D MODELING ONLINE

This interactive course delves into advanced CAD design concepts, providing a comprehensive overview of Revit and 3D modeling in AutoCAD and Inventor. Participants will gain proficiency in fundamental Revit commands, enabling them to create and modify basic floor plans. Additionally, they will learn to craft and edit 3D models using both AutoCAD and Inventor.

COMPUTER TECHNOLOGY Contact Sam McLeod: 910-362-7164 • slmcleod@cfcc.edu COMPTIA TEST PREP WILMINGTON CAMPUS

Take your IT Career to the next level with CFCC’s comprehensive CompTIA Exam Prep course. In just 13 weeks, prepare for the CompTIA A+ Certification Exam: Core 1 (220-1101) and CompTIA A+ (220-1102). Topics include foundational skills in areas such as hardware, networking, security, and more. $345 cost includes all fees and materials. Testing vouchers are not included.

GOOGLE DIGITAL MARKETING AND E-COMMERCE CERTIFICATION ONLINE

Discover the realm of digital marketing and e-commerce through our Google Credential program. Acquire vital skills in online channels, content creation, and campaign optimization. This fully online certificate spans 13 weeks, offering flexibility for assignment completion.

SOFTWARE DEVELOPMENT FOUNDATIONS I WILMINGTON CAMPUS

This entry-level class focuses on Software Development fundamentals, emphasizing teamwork and preparing students for the full development lifecycle. Graduates are equipped to engage in Agile practices, contribute to various processes, and produce essential artifacts like product backlogs, burndown charts, and solution designs.

SOFTWARE DEVELOPMENT FOR THE PROFESSIONAL NORTH CAMPUS

This course caters to individuals experienced in Agile practices and coding, focusing on N-Tier Design and User Interface (UI), Business Tier, and Data Persistence. Students collaborate in Agile teams to implement games across various UI platforms, integrating player data storage and cloud computing (aaS, PaaS, IaaS) for project implementation.

CHATBOT DEVELOPMENT CERTIFICATE WILMINGTON CAMPUS

Interested in AI and software development? Job growth is projected at 25% from 2022 to 2032. Start your career with CFCC’s Chatbot Development Certificate. This is a four course program: Software Development I, Software Development for the Professional, Chatbot Programming, and C++ Programming.

EDUCATION EFFECTIVE TEACHER TRAINING BURGAW CENTER • SURF CITY CENTER

Burgaw Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu Surf City Contact Lori DeBruhl: 910-362-7931 • ldebruhl@cfcc.edu This course offers comprehensive training for substitute teachers, covering professional conduct standards, classroom management, instructional strategies, health emergencies, and more. Ideal for teaching assistants and those seeking substitute positions in Pender and neighboring counties.

ONLINE COURSES FOR PROFESSIONALS – CFCC.EDU/ONLINE

CFCC offers a variety of online professional development courses designed to meet the needs of business and industry professionals and emerging leaders.

These courses are a great supplement to your comprehensive training plan and talent retention strategies. Topics include Leadership, Managing High Performance Teams, Diversity, Safety, and many more.

Scan codes to get started.

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MINDEDGE

ED2GO

4PRO

PROFESSIONAL DEVELOPMENT

LEADERSHIP AND MANAGEMENT

HEALTHCARE SUPPORT

Summer 2024 | cfcc.edu/ewd | 910.362.7000

JOB SKILLS TRAINING

GRAPHIC DESIGN GRAPHIC DESIGN CERTIFICATE Contact Sam McLeod: 910-362-7164 • slmcleod@cfcc.edu Cape Fear Community College offers a graphic design certificate program consisting of 7 courses and 312 hours of instruction. The coursework will focus on graphic design principles, Adobe Design software, and web applications for graphic designers. Students will learn about current design and technology. Using state of the art software and resources, the instructors will train students in all areas of design as well as logo creation, color theory, and newly emerging areas in the field.

Access to a computer with Adobe Creative Cloud (CC) subscription for assignments to be completed outside of the classroom is required. All courses are held at our Wilmington Campus and/or online with live virtual instruction.

FOUNDATIONS OF GRAPHIC DESIGN ONLINE

This course explores visual elements and design principles in advertising and graphic design, incorporating lectures, handson processes, drawing, sketching, and software introduction. Topics include creating logos, advertisements, posters, and signage. Upon completion, students will apply design principles effectively to projects.

ADOBE DESIGN I ONLINE

This course introduces the creation of basic designs used for business marketing and provides an overview of Adobe Illustrator, Photoshop and InDesign software. Students will learn the basics of drawing and vector creation in Illustrator, image manipulation in Photoshop, and page layout techniques in InDesign.

ADOBE DESIGN II HYFLEX: ONLINE OR WILMINGTON CAMPUS

The course is designed to provide a deeper understanding of Adobe design software (includes Photoshop, Illustrator and InDesign). Prerequisite: Foundations of Design and Adobe Design I.

ADOBE ILLUSTRATOR ONLINE

Master vector graphic design with Adobe Illustrator. Learn to create stunning illustrations, logos, icons, and more with this industry-leading software. Prerequisites: Foundations of Design and Adobe Design I. Corequisite: Adobe Design II.

WEB APPLICATION ONLINE

The course is designed to provide an introduction to web development software suites. Course topics include creation of web graphics, addressing problems peculiar to website displays, web graphics file types, optimization, RBG color, web typography, elementary special effects, transparency, animation, slicing, and photo manipulation. Prerequisites: Foundations of Design and Adobe Design I, Adobe Design II, and Adobe Illustrator.

CAPSTONE PORTFOLIO DESIGN HYFLEX: ONLINE OR WILMINGTON CAMPUS

The course is designed to provide skills to organize and present a portfolio of students’ graphic art designs and prepare self-promotional materials. Upon successful completion of this course, students will have the basic skills to prepare and professionally present an effective portfolio and related self-promotional materials.

ELECTRICAL APPRENTICESHIP PROGRAM I absolutely recommend this program! I’m a single parent, who needs to work. This program is two nights a week, and it has been worth it. I’m earning a paycheck while getting to work with my hands and training for a rewarding career. It’s a great feeling when I see coursework applied at my job. At work, I will be assigned a task, and suddenly, I realize this is what my instructor was talking about. It makes so much sense now, and I understand exactly what I’m doing. ­—Sam Taylor, CFCC Electrical Apprenticeship Program

Summer 2024 | cfcc.edu/ewd | 910.362.7000

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JOB SKILLS TRAINING

HEALTHCARE AND LIFE SCIENCES CERTIFIED ALCOHOL & DRUG COUNSELING (CADC) WILMINGTON CAMPUS

Contact Jennifer Hering: 910-362-7219 • jhering@cfcc.edu This program offers students one class that will provide the required 270 classroom hours established by the NC Addictions Specialist Professional Practice Board (NCASPPB) as part of the credentialing requirements to become a Certified Addictions Counselor. This is a hybrid program which includes face-to-face and online asynchronous coursework.

CERTIFIED HEALTHCARE ACCESS ASSOCIATE (CHAA) Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu The Certified Healthcare Access Associate program prepares students for CHAA or CHAM certification through NAHAM, enhancing expertise in medical billing and regulatory guidelines for revenue cycle management and patient access. Participants gain proficiency in medical billing principles, insurance processes, and healthcare service provision. As crucial intermediaries between healthcare providers, patients, and insurers, medical billers ensure accurate claims submission and reimbursement. CFCC offers the sole program accredited by NAHAM in the eastern region, with a $145 certification exam fee. Graduates can pursue roles such as Patient Access Specialist, Unit Clerk, or Billing Specialist, making this certification invaluable for those entering the healthcare field.

MEDICAL TERMINOLOGY & ANATOMY/PHYSIOLOGY FOR HEALTHCARE PROFESSIONALS ONLINE

This course provides detailed information pertaining to the language used by healthcare professionals and the details of the human body, including its systems and functions. This is the first core class for the Certified Healthcare Access Associate program. This class is blended to include in person attendance on Wednesdays and online assignments.

HEALTHCARE ACCESS PRINCIPLES WILMINGTON CAMPUS

This class offers a comprehensive look at the revenue cycle in medical environments, emphasizing the billing and insurance processes’ back-end. It equips students with the necessary skills for patient access services roles, covering customer service, accounting, administration, EMR usage, scheduling, registration, and more. A core component of the Medical Coding Program, it’s recommended that students first complete Medical Terminology & Anatomy/Physiology for Healthcare.

Completion of this course qualifies students to take the $255 CHAA exam. Students should take Med Term/AP for Healthcare and Healthcare Access Principles in this order to sit for the CHAA- Certified Healthcare Access billing certification exam for those who follow the class sequence.

CERTIFIED HEALTHCARE ACCESS MANAGER (CHAM) WILMINGTON CAMPUS Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu The CHAM certification by NAHAM elevates professional standards and signifies essential knowledge for patient access services. A must for Patient Access leaders, it demonstrates commitment to the profession and distinguishes from transient practitioners. Recommended after earning the CHAA certification, CHAM validates alignment with industry standards, leading to higher salaries, increased productivity, and a stronger sense of career ownership.

HEALTHCARE COURSES ONLINE!

Designed to meet the needs of busy professionals, each program delivers a dated certificate and professional seal. CE/CME credit for healthcare titles is also included.

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Summer 2024 | cfcc.edu/ewd | 910.362.7000

• Technology and Data Security • Compliance, Health, and Safety • Documentation and Reporting • Healthcare Management • Job Role Learning Paths • Office Skills, Soft Skills

JOB SKILLS TRAINING

CERTIFIED PROFESSIONAL CODER (CPC)

Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu

This program comprises four core classes and a certification exam review, aiming to prepare students for the CPC (Certified Professional Coder) in-patient coding exam by AAPC (American Association of Professional Coders). Medical coders utilize CPT, ICD-10-CM, and HCPCS Level II systems to assign standard codes to clinical statements. Conversely, medical billers handle claims sent to insurers for service reimbursements. Both roles may be fulfilled by the same person or by collaborating to ensure accurate payments. Ideal for individuals with healthcare experience in billing, finance, insurance coding, reimbursement, or abstracting, this program opens avenues for roles such as Medical Coding Specialist, Medical Records Technician, and Health Information Clerk.

MEDICAL TERMINOLOGY & ANATOMY/PHYSIOLOGY FOR HEALTHCARE PROFESSIONALS ONLINE

This course provides detailed information pertaining to the language used by healthcare professionals and the details of the human body, including its systems and functions. This is the first core class for the Certified Healthcare Access Associate program. This class is blended to include in person attendance on Wednesdays and online assignments.

HEALTHCARE ACCESS PRINCIPLES WILMINGTON CAMPUS

This class offers a comprehensive look at the revenue cycle in medical environments, emphasizing the billing and insurance processes’ back-end. It equips students with the necessary skills for patient access services roles, covering customer service, accounting, administration, EMR usage, scheduling, registration, and more. A core component of the Medical Coding Program, it’s recommended that students first complete Medical Terminology & Anatomy/Physiology for Healthcare.

Completion of this course qualifies students to take the $255 CHAA exam. Students should take Medical Terminology and Anatomy/Physiology for Healthcare Professionals first. Upon completion of this course, students will be eligible to take the $155 CHAA exam (study guide will be provided).

INTRODUCTION TO MEDICAL CODING ICD-10 WILMINGTON CAMPUS

ICD 10 classes are offered from late May to December each year and are in sequential order as needed to sit for the AAPCCPC exam in December of the same year. Students should take Medical Terminology & Anatomy/Physiology for Healthcare and Healthcare Access Principles prior to Intro to ICD 10.

The focus of this course is on Current Procedural Terminology (CPT), the Healthcare Common Procedure Coding System (HCPCS) and the International Statistical Classification of Diseases (ICD 10). Students should complete Medical Terminology & Anatomy/Physiology for Healthcare and Insurance Billing Fundamentals before taking this course.

ADVANCED MEDICAL CODING WILMINGTON CAMPUS

Students learn to identify provided services and determine the correct codes. Emphasis is placed on reimbursement guidelines for physician practices. Students should complete Introduction to Medical Coding ICD-10 before taking this course.

Completion of this course qualifies students to take the $255 CHAA exam. Students should complete Introduction to Medical Coding ICD-10 before taking this course.

CERTIFICATION EXAM REVIEW CLASS WILMINGTON CAMPUS

This review offers an overview and valuable tips for preparing and succeeding in the AAPC exam. It’s tailored for students who have either previously attempted the AAPC exam or have completed all classes in the coding program. Additionally, students will have the opportunity to undertake a mock exam as part of the preparation process.

CERTIFIED RISK ADJUSTMENT CODER WILMINGTON CAMPUS

This course focuses on the financial aspects of medical coding. You’ll gain skills in accurately assigning medical codes, understanding coding guidelines, compliance, reimbursement, and risk adjustment. You’ll also learn to audit risk adjustment models, address documentation deficiencies, and acquire knowledge of anatomy, pathophysiology, and medical terminology for precise coding. Students must be certified in 1CD 10 or have at least 3 years in coding.

MUSCULOSKELETAL SONOGRAPHY

Contact Laura Currie: lcurrie@cfcc.edu The Musculoskeletal Sonography course offers comprehensive training for entry-level MSK sonography. It’s tailored for registered sonographers and healthcare professionals using ultrasound. The curriculum covers scan protocols, anatomy, normal and pathological sonographic appearances, pediatric applications, interventions, and rheumatology. This hybrid course spans 16 weeks, with online modules and two face-to-face labs over weekends. By course end, students will proficiently acquire and interpret basic MSK images, identify anatomical structures, recognize pathologies, and assist in interventions. Completion fulfills CME hour recommendations for ARDMS MSKS or APCA MSK examination eligibility. Visit cfcc.edu/ewd/musculoskeletalsonography.

Summer 2024 | cfcc.edu/ewd | 910.362.7000

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JOB SKILLS TRAINING

NURSE AIDE

Contact Kelly Jordan: 910-362-7181 • kjordan@cfcc.edu

NURSE AIDE I WILMINGTON CAMPUS • BURGAW CENTER • SURF CITY CENTER

The CFCC Nurse Aide I (NA I) program is approved by the North Carolina State Department of Health and Human Services/Division of Health Service Regulation (DPHSR), enabling students to sit for the NC State Nurse Aide I Registry exam upon completion. CFCC also serves as an In-Facility N.C. State NA I Testing Site.

NURSE AIDE II WILMINGTON CAMPUS

The CFCC Nurse Aide II (NA II) Program is approved by the NC Board of Nursing. Students who successfully complete the NA II training course are eligible to be placed on the NC state NA II Registry.

Nurse Aide II competency assessments are arranged by appointment. View Nurse Aide course schedules and course requirements at cfcc.edu/nurse-aide/course-schedule For program questions or to schedule an appointment, contact Kelly Jordan Hall: 910.362.7181 • kjordan@cfcc.edu

CCP/WCEP NURSE AIDE I PATHWAY WILMINGTON CAMPUS • BURGAW CENTER SURF CITY CENTER • NEW HANOVER HIGH SCHOOL

The CCP/WCEP Nurse Aide Pathway offers qualifying high school juniors and seniors, who are at least 17 years of age, tuition free course hours toward an entry level job credential, certificate or diploma. Free tuition + $30 in fees.

PHLEBOTOMY EXPERIENCE WILMINGTON CAMPUS

Contact Kelly Jordan: 910-362-7181 • kjordan@cfcc.edu Phlebotomists draw blood samples for various purposes and play a crucial role in clinical labs. After completing this class, students will be ready for ASCP or NHA certification exams and can work in physician offices, blood donation clinics, diagnostic labs, insurance companies, or as traveling phlebotomists.

LANGUAGE Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu SPANISH LEVEL I NORTH CAMPUS

Whether you’re starting from scratch or need a refresher, we’ll guide you through pronunciation, vocabulary, grammar, and conversation skills. Plus, explore the richness of Spanish culture, from its history to social themes. Join us on this exciting journey of mastering Spanish and understanding its diverse culture!

SPANISH LEVEL II NORTH CAMPUS

This course builds upon beginner Spanish skills for improved fluency in reading, writing, and speaking. Through interactive methods, you’ll advance in complex language structures and grammar, practicing conversational skills primarily in Spanish.

Completion of Spanish: Level I or equivalent experience is recommended.

MANUFACTURING & WAREHOUSING DISTRIBUTION AND LOGISTICS MANAGEMENT- COMING FALL 2024

Prepare for a warehousing distribution career with our comprehensive course! Gain essential industry knowledge, including OSHA 10 and Forklift Operator Safety. Explore logistics management, supply chain lifecycle, and various logistic modalities.

Focus on professional skills such as materials management, yard management, and warehouse systems. Get ready for employment with résumé review, interview prep, and interactions with local employers!

FORKLIFT CERTIFICATION BURGAW CENTER

Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu This National Safety Council credential course teaches students to operate powered industrial lift trucks, meeting OSHA guidelines. An $8 cash fee is required for the OSHA card.

MACHINING TECHNOLOGY

910.362.7883 • eeaston@cfcc.edu • cfcc.edu/ewd/machiningapplications

Learn metalworking operations, including machine shop safety, measuring tools, lathes, drilling machines, saws, milling machines, bench grinders, and layout instruments. Focus is on machine tool setup, operation, work holding devices, speeds, feeds, cutting tools, and coolants. This course covers the basics of computer numerical control machine tools. Upon completion, students may earn transfer credits for CFCC’s Machining Technology I and Intro to CNC Machining programs.

MACHINING TECHNOLOGY INDUSTRY PARTNERS:

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PERSONAL CARE AND SERVICE

910.362.7692 dking461@mail.cfcc.edu cfcc.edu/BarberSchool

BARBERING WILMINGTON CAMPUS NEW! FOUR MONTH ONLINE BARBER INSTRUCTOR PREP COURSE

This course is for experienced barbers transitioning into teaching. Master education essentials, such as lesson structuring and effective communication, while tackling learning obstacles and honing presentation skills. Accessible online, our flexible program allows you to advance your career at your own pace.

BARBERING PRACTICE & THEORY

This introductory course explores Barbering theory and basic applications, including its history, concepts, and practical skills. Topics include professional image, bacteriology, skin and haircare treatments, shaving techniques, haircutting, styling, and other procedures.

BARBERING PRACTICE & THEORY II

This is a hybrid class: Two days online and three days of lab. This course is offered in day and night sections.

BARBERING PRACTICE & THEORY III

This is a hybrid class: Two days online and three days of lab. This course is offered in day and night sections.

NAIL TECHNICIAN NORTH CAMPUS Contact Roger Atwood: 910-362-7382 • ratwood@cfcc.edu This course covers manicuring concepts, NC State Board regulations, sanitation, manicures, pedicures, nail product chemistry, and salon business practices. Upon completion, students can obtain a limited license, enabling them to take the state board certification exam for full licensure.

Get more info about Barbering and Nail Tech

CULINARY LINE COOK FUNDAMENTALS AND SKILLS FOOD BANK OF CENTRAL AND EASTERN NC Contact Sam McLeod: 910-362-7164 • slmcleod@cfcc.edu This course introduces fundamental skills for the food industry kitchen setting, covering safe food handling, nutrition, recipe conversion, measurements, Garde Manger, knife skills, flavorings, stocks, sauces, and soups.

Students will be prepared for the ServSafe exam.

Scholarships Available!

DOG GROOMING TENDER LOVING CARE DOG GROOMING ACADEMY

Contact Erin Easton: 910-362-7883 • eeaston@cfcc.edu CFCC has partnered with Tender Loving Care to offer comprehensive dog grooming instruction.

This collaboration provides students with hands-on training and expertise in grooming techniques.

PERSONAL DEVELOPMENT 910-362-7931 • ldebruhl@cfcc.edu COMPUTERS FOR BEGINNERS SURF CITY CENTER

Students will grasp computer fundamentals, covering hardware, common terms, and essential software like Word, Excel, PowerPoint (with emphasis on Word), email, web browsing, and maintenance. This course ensures readiness to confidently and effectively utilize computers at home or in public settings.

HEARTSAVER CPR AND AED SURF CITY CENTER

This course is for individuals seeking to learn CPR and AED usage to aid loved ones. It’s also suitable for those with limited medical training needing certification for job or regulatory requirements. Textbook provided.

INTRODUCTION TO PHOTOGRAPHY SURF CITY CENTER

Discover the full potential of your DSLR camera. Explore basic and advanced features, composition techniques, and diverse subject photography through discussions, demonstrations, and hands-on activities. Remember to bring your DSLR camera, interchangeable lenses, manual, memory cards, and accessories.

INTERMEDIATE PHOTOGRAPHY SURF CITY CENTER

Refine and expand your photographic skills through targeted assignments in this course. Push your boundaries with both technical and aesthetic challenges. Progressively develop a personal portfolio to showcase your growth by the final session.

PAINTING: MULTIMEDIA SURF CITY CENTER

Experience personalized guidance in your artistic journey, regardless of your skill level. Explore various painting mediums such as oils, pastels, acrylics, or watercolors with a local artist. Tailor your pace and subject matter to your preferences.

Benefit from individualized instruction for every student. Please bring your own supplies to each session.

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STATE LICENSING - NOTARY INSURANCE PRE-LICENSING: PROPERTY AND CASUALTY WILMINGTON CAMPUS

Contact Jennifer Hering: 910-362-7219 • jhering@cfcc.edu This course will assist students in understanding and applying the practices of the Property and Casualty Insurance field as regulated in North Carolina. Additionally, it will prepare students to pass the North Carolina Department of Insurance state exam for Property and Casualty. A score of 80% or higher on the examination at the end of this course qualifies individuals to take the state Property and Casualty Insurance Exams.

REAL ESTATE PRE-LICENSING WILMINGTON CAMPUS • SURF CITY CENTER

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This 78-hour course fulfills the educational prerequisites for a provisional broker set by the NC Real Estate Commission.

It covers fundamental real estate principles and practices, including topics such as law and contracts, financing, closing valuation, fair housing, and real estate laws. For further details, please visit ncrec.gov.

ELECTRONIC NOTARY PUBLIC BURGAW CENTER • SURF CITY CENTER

Burgaw Contact - Tammie Parris: 910-362-7909 • tparris@cfcc.edu Surf City Contact - Lori DeBruhl: 910-362-7931 • ldebruhl@cfcc.edu

This course provides instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical, and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. A book is required and must be purchased prior to class. Book is $25.41 (exact cash or check only). For more information about requirements and limitations, visit secretary.state.nc.us/notary.

NOTARY PUBLIC WILMINGTON CAMPUS • BURGAW CENTER • SURF CITY • ONLINE

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This 78-hour course fulfills the educational prerequisites for a provisional broker set by the NC Real Estate Commission.

It covers fundamental real estate principles and practices, including topics such as law and contracts, financing, closing valuation, fair housing, and real estate laws. For further details, please visit ncrec.gov.

TECHNOLOGY CERTIFICATE PROGRAMS (ONLINE) Contact Kathy Segda: 910-362-7173 • ksegda@cfcc.edu

AUTOMATION TECHNICIAN

This program was developed in direct response to industry demand for people with broad skills and knowledge in areas including digital electronics and process control, and who also have programming skills in areas such as PLCs, Robotics, and SCADA systems.

ELECTROMECHANICAL TECHNICIAN

This program offers a comprehensive introduction to electronics and electromechanical systems, catering to individuals interested in studying electronics with a focus on mechanical systems. It covers mechanical topics beyond the scope of a standard electronics curriculum, including industrial control devices, DC/AC motors and control circuits, transformers, analog and digital transducers, as well as industrial process control and PLCs.

ELECTRONICS TECHNICIAN

The Electronics Technician is an award winning program with interactive curriculum using text, video, audio, 2D and 3D animations and laboratory simulation software. This program covers technical support and service in the production, installation, operation and repair of electrical equipment and systems in the field of consumer, commercial and industrial electronics.

ELECTRONIC VEHICLE TECHNICIAN

In 2015, global electric vehicle (EV) sales reached 580,000. By 2021, this figure surged to 3.5 million, with projections estimating sales to skyrocket to 40 million EVs by 2030. This exponential growth underscores an unprecedented demand for technicians proficient in repairing, servicing, and installing residential and commercial charging stations for these vehicles.

PLC TECHNICIAN

The PLC Technician course provides a brief introduction to PLCs, focusing on programming basics and practical applications in plant or manufacturing systems. With PLCLogix 500, a lab simulator mirroring Rockwell Logix 500 series PLC control software, users can design, run, test, and debug ladder logic programs, simulating real-world PLC applications.

PLC TECHNICIAN II

The PLC Technician II Certificate program delves deeper into PLCs, covering DCS, SCADA, and advanced programming languages. It includes PLCLogix 5000, a lab simulator based on Studio 5000/RSLogix 5000, allowing for designing, running, testing, and debugging ladder logic programs and simulating real-world PLC components.

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TRADES AUTOMOTIVE AUTO SAFETY INSPECTION WILMINGTON CAMPUS Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This course is designed to prepare students to be able to inspect automobiles made prior to 1996 for the State of North Carolina.

AUTO TECHNICIAN: IN PARTNERSHIP WITH STEVENSON HENDRICK HONDA STEVENSON HENDRICK HONDA

This course teaches vital automotive mechanic skills, covering industry fundamentals like PPE, tools, regulations, and hazardous materials, as well as transportation electricity and key vehicle systems like brakes, steering, and suspension.

OBD II EMISSION CONTROL INSPECTION CONTROL WILMINGTON CAMPUS

910-362-7572 • gerrihunter@cfcc.edu This course focuses on the North Carolina On-Board Diagnostic (OBD) Inspector-Mechanic (I/M) test procedure as well as existing and updated requirements of the I/M so students can be prepared to successfully perform the OBD I/M inspection.

AUTOMOTIVE : BODY WORK Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu CUSTOM AUTOMOTIVE FABRICATION BURGAW CENTER

This course teaches metal and part replacement selection, along with design processes like structural and cosmetic modification. Dress code: Long sleeves, long pants, enclosed shoes, no loose jewelry, and hair secured. Students will gain skills for hands-on repairs in both non-structural and structural areas.

CUSTOM AUTOMOTIVE MODIFICATION BURGAW CENTER

This course focuses on proper metal and part selection, covering structural and cosmetic modifications, shrinking, stretching, and stabilization. Through group projects, students apply techniques from Metalworking 101 and Custom Automotive Fabrication. Upon completion, they can perform hands-on repairs for both non-structural and structural areas. Prerequisites: Metalworking 101 and Custom Automotive Fabrication.

METALWORKING 101: AUTOMOTIVE RESTORATION BURGAW CENTER

This course covers body/frame construction identification and components, including technical aspects like hammering and welding. Students will learn proper tool usage and perform hands-on repairs including welding, adhesives, and refinishing.

CONSTRUCTION 910-362-7065 • vescaldi@cfcc.edu or 910-362-7358 • eholt@cfcc.edu BEGINNING CARPENTRY AND WOODWORKING NORTH CAMPUS

Explore essential carpentry techniques in this comprehensive course, covering safety, tool usage, framing walls, roofs, doors, windows, and foundational materials. Emphasis on practical application with live project construction enriches the learning experience.

INTERMEDIATE CARPENTRY NORTH CAMPUS

This course is a continuation of basic carpentry skills and terminologies. Students will complete a carpentry project of their choosing.

ADVANCED CARPENTRY NORTH CAMPUS

This course offers both fundamental and advanced carpentry techniques utilized in residential and commercial settings.

Topics cover safety, work ethic, interview skills, tool identification, hand/power tool usage and selection, site preparation, measurement and layout, footings and foundations, construction framing, and related subjects. Engaging in live capstone project construction throughout the course ensures practical application of learned knowledge.

CONSTRUCTION ACADEMY NORTH CAMPUS

Explore the construction industry with our comprehensive Construction Academy, covering key topics like OSHA 10, Safety, Construction Basics, Math, Tools, Drawings, Rigging, Communication, Employability, and Materials Handling. Gain essential skills for a successful career launch in construction.

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CONSTRUCTION APARTMENT MAINTENANCE TECHNICIAN NORTH CAMPUS 910-362-7065 • vescaldi@cfcc.edu or 910-362-7358 • eholt@cfcc.edu This course is designed to meet the training requirement for certification as an apartment maintenance technician.

There are eight training modules: 1) Inside the Apartment Business, 2) People, Projects and Profits, 3) Electrical Maintenance and Repair, 4) Plumbing Maintenance and Repair, 5) Heating, Ventilation, and Air Conditioning Maintenance and Repair, 6) Appliance Maintenance and Repair, 7) Interior and Exterior Maintenance and Repair, and 8) OSHA 10.

BUILDING INSPECTION I NORTH CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This course is for inspectors whose primary responsibility is inspecting residential and commercial buildings up to 20,000 square feet.

GENERAL CONTRACTOR EXAM PREP NORTH CAMPUS

910-362-7065 • vescaldi@cfcc.edu or 910-362-7358 • eholt@cfcc.edu This course will educate students on fundamental business practices and the specific regulations governing General Contracting in North Carolina. It thoroughly prepares students for the North Carolina state licensing test for general contracting.NICET certification. Coursework is online, allowing apprentices to work full-time in the industry for hands-on experience.

HISTORIC PRESERVATION CONSTRUCTION CERTIFICATE NORTH CAMPUS

910-362-7065 • vescaldi@cfcc.edu or 910-362-7358 • eholt@cfcc.edu This program equips students with expertise in preserving historic homes, buildings, and structures. Via three courses, students delve into various styles and construction methods. CFCC collaborates with the Historic Wilmington Foundation to offer this specialized program featuring lectures, labs, and insights from local professionals.

Students gain insights specific to New Hanover and Pender Counties, including field trips to local historic sites.

ELECTRICAL ELECTRICAL LINEWORKER NORTH CAMPUS

910-362-7065 or 910-362-7358 • lineworker@cfcc.edu This 10-week, 400-hour course provides essential skills for the electrical utility industry. Covering safe practices, distribution and transmission theory, and installation methods, it offers comprehensive training. Certifications like Class A CDL, Flagger, OSHA 10, and CPR/First Aid/AED are available. Prerequisites include a DOT Physical/Drug screen, Class A Commercial Learner Permit, and a high school diploma or equivalent. Steel toe lineman boots are required, with climbing and safety gear provided.

2020 NEC CODE CHANGES NORTH CAMPUS

910-362-7358 • eholt@cfcc.edu This course is tailored to bring licensed electrical contractors up to speed with the latest code changes in the 2020 NEC, including NC amendments. Upon successful completion, students will gain a thorough understanding of the updates to the 2020 NEC Code changes.

ELECTRICAL APPRENTICESHIP PROGRAM 910-362-7065 • vescaldi@cfcc.edu or 910-362-7358 • eholt@cfcc.edu This program prepares students with the knowledge to sit for the Journeyman Exam upon completion of all four levels.

ELECTRICAL APPRENTICESHIP LEVEL I NORTH CAMPUS

This course will introduce an individual with no electrical knowledge, to basic electrical theory and electrical construction techniques. Course work includes electrical safety, basic knowledge in working with hot equipment, electrical apparatus and proper safety to become a journeyman electrician.

ELECTRICAL APPRENTICESHIP LEVEL II NORTH CAMPUS

This course will take Electrical Level I students to a higher level of understanding of electrical theory and construction. This course coincides with the hours of on-the-job training appropriate to students’ skill level in order to work towards their Journeyman’s license.

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ELECTRICAL APPRENTICESHIP PROGRAM Continued ELECTRICAL APPRENTICESHIP LEVEL III NORTH CAMPUS

This course covers load calculations, conductor selection, lighting types, NEC requirements for hazardous locations, and sizing circuit breakers and fuses for diverse applications.

ELECTRICAL APPRENTICESHIP LEVEL IV NORTH CAMPUS

Level IV students in the Electrical Apprenticeship Program will advance their hands-on training in load calculations, conductors, overcurrent protections, power distribution equipment, and introductory motor maintenance and controls.

FIRE ALARM SYSTEMS ONLINE TRAINING Contact Kathy Segda: 910-362-7173 • ksegda@cfcc.edu Properly trained fire alarm system designers and technicians will reduce losses due to fire or false alarms. CFCC offers Fire Alarm Systems training via two paths. Students may register for Alarms 101 and Alarms 102 courses or they may register for the apprenticeship program. Instructor: Paul Inferrera

ALARMS 101 ONLINE

This course is for newcomers to the fire alarm industry, focusing on fundamentals like basic electrical theory covering resistance, voltage, and current. Those already in the industry will also benefit, as these concepts serve as a foundation for the Alarms 102 course.

ALARMS 102 ONLINE

This course targets fire alarm technicians or those with intermediate experience in the industry, emphasizing application and design. Participants will grasp concepts concerning smoke behavior, combustion processes, and compliance with codes and standards governing fire alarm systems and installations.

FIRE ALARM TECH APPRENTICESHIP

Contact Erin Easton: 910-362-7883 • eeaston@cfcc.edu Earn while you learn with our registered apprenticeship program through the Department of Labor. Completing the four-year, four-level program earns apprentices their journeyman card and certificate. Open to students nationwide, it stresses NICET certification. Coursework is online, allowing apprentices to work full-time in the industry for hands-on experience.

HVAC BURGAW CENTER Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu Consider a dynamic career as an HVAC/R technician—a hands-on role with great earning potential and diverse job prospects.

From energy auditing to green technology, this field offers steady work, good pay, and ample opportunities for growth.

INTRO TO REFRIGERATION BURGAW CENTER

This course covers the basics of mechanical refrigeration and air conditioning systems, including terminology, safety, component identification, the refrigeration cycle, and tool usage. Students will learn to identify systems and components, understand the refrigeration process, and earn EPA certification.

INTRO TO HVAC RESIDENTIAL SYSTEM DESIGN BURGAW CENTER • SURF CITY

This course provides an introduction to residential heating and cooling system design, covering load estimation, psychometrics, equipment and duct system selection, and overall system design principles. Upon completion, students will earn J1-Duct Installation Certification, with test and fee details discussed in class.

HVACR ELECTRICITY BURGAW CENTER • SURF CITY CENTER

This course covers the application of electricity in HVACR equipment, focusing on power sources, electrical component interaction, circuit wiring, and the use of test equipment. Upon completion, students will showcase proficiency in wiring practices and reading simple wiring diagrams, and earn OSHA 10 Certification. Certification card cost: $8 (Cash only).

HEAT PUMP/HEATING TECHNOLOGY BURGAW CENTER • SURF CITY CENTER

This course covers heating basics, including gas and electric systems, and air and water heat pumps. Topics include safety, efficiency testing, electrical power, control systems, and refrigerant charging. Upon completion, students understand heating systems and perform routine service procedures, earning a J-2 certification (gas piping) for $25.

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PLUMBING PLUMBING AND PIPEFITTING APPRENTICESHIP

910-362-7065 • vescaldi@cfcc.edu or 910-362-7358 • eholt@cfcc.edu This course targets fire alarm technicians or those with intermediate experience in the industry, emphasizing application and design. Participants will grasp concepts concerning smoke behavior, combustion processes, and compliance with codes and standards governing fire alarm systems and installations.

PLUMBING INSPECTOR LEVEL III WILMINGTON CAMPUS

Contact Gerri Hunter: 910-362-7572 • gerrihunter@cfcc.edu This 16-hour course is designed for plumbing level III code enforcement officials responsible for inspecting plumbing installations. It covers topics including stacks and venting for multi-story buildings, plumbing for healthcare facilities, storm drainage, and separators.

The course meets the content requirements set by the NC Code Officials Qualifications Board for Level III Plumbing courses.

PLUMBING AND PIPEFITTING APPRENTICESHIP LEVEL I NORTH CAMPUS

Level I provides an introduction to the Plumbing & Pipefitting Profession, covering safety, tool use, math, interpreting drawings, soldering, pipe materials, fixtures, DWV systems, water distribution, and rigging.

PLUMBING AND PIPEFITTING APPRENTICESHIP LEVEL II NORTH CAMPUS

Level II includes math, science, commercial drawing reading, DWV piping installation/testing, drain installation, valve types, water supply piping installation/testing, fixtures/faucets installation, basic electricity, water heater installation, fuel gas systems, and fixture servicing.

PLUMBING AND PIPEFITTING APPRENTICESHIP LEVEL III NORTH CAMPUS

Level III includes applied math, codes, venting, waste management, pumps, water supply sizing, backflow preventers, pressure boosters, recirculating systems, servicing, electric controls, steam, refrigeration, and EPA certification for refrigerants (Type I and II).

UTILITIES FIBER OPTIC APPRENTICESHIP - COMING SOON!

910-362-7065 • vescaldi@cfcc.edu or 910-362-7358 • eholt@cfcc.edu Launch a rewarding career as a fiber optic cable installer or technician with our registered Apprenticeship NC program. Gain essential skills and knowledge for entry-level roles over three years, combining online classes two nights a week with fulltime industry work. Job placement assistance available.

GAS TECHNICIAN PROGRAM - COMING SOON NORTH CAMPUS

This 7-week program is designed to prepare students to enter the Gas Utility field as an Apprentice. This program is a registered apprenticeship program with ApprenticeshipNC through the Department of Labor which will earn students 230 hours towards their apprenticeship once employed by a company.

WASTEWATER TREATMENT OPERATOR I & II BURGAW CENTER Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu This course offers a comprehensive understanding of biological wastewater treatment systems, including relevant laws and regulations, equipment usage and maintenance, and sample collection and analysis. It involves site visits and classroom hours.

Upon completion, students will be prepared for the NC Biological Grade I and II exams administered by the North Carolina Water Pollution Control System Operator’s Certification Commission (WPCSOCC).

WASTEWATER TREATMENT OPERATOR EXAM PREP BURGAW CENTER Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu This course prepares students for the Wastewater Treatment Operator I & II exam, covering essential topics such as terminology, math, regulations, and exam strategies. It’s suitable for both first-time exam takers and those seeking a refresher.

Additionally, the course offers CEUs for participants who require them.

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WELDING

Contact Tammie Parris: 910-362-7909 • tparris@cfcc.edu

Our program covers essential welding skills for construction, manufacturing, and structural steelwork. With four courses, including safety, blueprint reading, and techniques like STICK, MIG, TIG, and PIPE, students are prepared for diverse welding roles without prerequisites.

HOBBYIST WELDING BURGAW CENTER

Interested in learning welding for DIY projects or artistic endeavors? Join our 24-hour Hobby Workshop! Learn safety basics, machine operation, and specific welding processes. Participants must be over 18 and bring/wear: welding helmet, gloves, safety glasses, long sleeves, and closed-toe shoes.

WELDING - MIG BURGAW CENTER

This course teaches students to cut and join mild steel parts using Oxy-fuel cutting, MIG, and flux-core arc welding processes.

It covers various positions (flat, horizontal, vertical, and overhead) and includes methods, joint preparation, machine setup/ maintenance, and electrode selection.

WELDING PIPEFITTER BURGAW CENTER

This course teaches Oxy-fuel cutting (OAC), Gas Tungsten Arc Welding (GTAW), and Shielded Metal Arc Welding (SMAW).

Students learn steel cutting with OAC and welding in different positions on steel pipes using GTAW and SMAW. Prerequisite: MIG/STICK/TIG completion or at least MIG/STICK.

WELDING - STICK BURGAW CENTER

This course teaches students how to cut and join mild steel parts using Oxy-fuel cutting and Stick welding processes. Students will learn various positions and methods, including flat, horizontal, vertical, and overhead, along with joint preparation, machine set-up/maintenance, and electrode selection.

WELDING - TIG BURGAW CENTER

This course covers cutting and joining mild and stainless steel using Oxy-fuel, Plasma cutting, and GTAW (TIG) welding.

Students learn techniques for various positions and essential skills like joint preparation and machine setup.

TRADES: TRANSPORT TRUCK DRIVER TRAINING

910-362-7065 or 910-362-7358 • truckdriver@cfcc.edu

TRUCK DRIVER TRAINING NORTH CAMPUS

This course trains students in inspecting and driving tractor-trailers, emphasizing defensive driving, federal motor carrier safety regulations, trip planning, cargo handling, vehicle systems, hours of service, and accident prevention. It covers motor vehicle laws, map reading, vehicle maintenance, safety procedures, daily logs, freight handling, security, and fire protection. The training includes highway driving, range exercises, and classroom lectures. Certain convictions within the last 5 years may prohibit entry, and students must be 18 years old. Requirements include a Class A commercial learner’s permit with tanker endorsement, DOT physical, DOT drug screen, and driving record. Program options include 8-week day classes and 10-week evening classes.

CDL PERMIT PREP ONLINE

This course covers essential knowledge areas required by Federal Law for obtaining a Commercial Learner’s Permit (CLP), including General Knowledge, Air Brakes, and Combination Vehicle operation. Upon completion, students are well-prepared to pass the CLP exams. Obtaining the CLP requires taking the CDL Permit Test at the DMV separately.undertake the CDL Permit Test.

HAZMAT ENDORSEMENT PREP ONLINE

This 12 section, self-paced course runs concurrently with our Truck Driver Training Program. Successful completion with a score of 80% or higher earns you a spot on the Training Provider Registry, demonstrating your readiness to take the Hazmat Endorsement Exam at the Department of Motor Vehicles. To take this course, you must be 21 years of age and provide your CDL or CLP and DOT Medical Certificate prior to the start of class.

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SUMMER INSPIRATION INDUSTRY INSPIRED C AREER EXPLORATION SUMMER SERIES For Ages 13-17 BURGAW CENTER • 100 INDUSTRIAL DRIVE, BURGAW, NC

Parental consent is required. Safety is emphasized in all classes. Seating is limited.

FLEET MAINTENANCE TECHNICIAN JUNE 25 - JULY 16, 2024 • TUES & THURS • 8:30 AM - 12:30 PM • $160 CFCC Burgaw Center, BC Building, Room 103 Experience diesel engine mechanics hands-on with a “LIVE” engine! Dive into shop safety, tool selection, precision measuring techniques, and truck component inspection. Safety gear provided. Explore potential career opportunities in diesel mechanics.

HVAC JUNE 25 - JULY 16, 2024 • TUES & THURS • 1 - 5 PM • $160 CFCC Burgaw Center, BC Building, Room 104 Heating, Ventilation, and Air Conditioning (HVAC) is a great career! Come and learn about one of the fastest growing industry trades in our workforce. This course will educate students about the heating/air and refrigeration basics. Students will learn terminology, safety, how to identify parts and components of a heating/air system, tools, and instrumentation that is used in mechanical refrigeration.

MECHANICAL ENGINEERING/MECHATRONICS JUNE 13 - JULY 16, 2024 • TUES & THURS • 1 - 4 PM • $160 CFCC Burgaw Center, B Building, Room 102 Explore robotics and mechanical engineering essentials! Gain hands-on experience in building, installing, troubleshooting, and repairing electromechanical controls, fluid power, motor drives, and mechanical systems. Practice with cutting-edge simulations and real equipment. Tools and equipment provided.

WELDING JUNE 25 - JULY 23, 2024 • TUES & THURS • 8:30 AM - 12:30 PM • $180 CFCC Burgaw Center, BC Building, Room 104 Get ready to weld! Learn welding terminology, basic metallurgy, processes/positions, and shop math/blueprint reading.

Explore potential welding career opportunities. Students must wear long pants, long sleeve shirts, and no loose hanging jewelry. Safety glasses, ear plugs, gloves, and helmet/shield will be provided, however, feel free to bring your own.

For information and to register, contact Tammie Parris: 910.362.7909 • tparris@cfcc.edu

SURF CITY CENTER SUMMER CAMPS For Ages 12 and Up

ALSTON W. BURKE CENTER AT SURF CITY • 621 NC HWY 210 E, HAMPSTEAD, NC MULTIMEDIA PAINTING: SPLASH OF COLOR 2 CAMPS: JUNE 17 - 20 & JUNE 24 - 27 • 12 - 2 PM • $80 Enhance your painting skills and cultivate your unique style in a welcoming environment. This course suits individuals keen on independent painting, with an instructor available for tips and encouragement. Explore acrylic painting at your own pace, choosing your subjects. All skill levels are welcome, with personalized instruction provided to every student.

INTRO TO PHOTOGRAPHY: FRAME ME PLEASE 2 CAMPS: JULY 25 & 27 & JULY 18 & 20 • 10 AM - 12 PM • $80 Enhance your DSLR photography skills comprehensively. Dive into both fundamental and advanced camera features through engaging classroom sessions, demonstrations, and practical exercises. Discover effective composition and techniques for capturing diverse subjects like landscapes, sports, and portraits. Remember to bring your DSLR camera, interchangeable lenses, manual, memory cards, and accessories.

For information and to register, Lori DeBruhl: 910-362-7931 • ldebruhl@cfcc.edu 18

Summer 2024 | cfcc.edu/ewd | 910.362.7000

PUBLIC SAFETY Fire: cnelson@cfcc.edu • 910-362-7711

EMS: abrook@cfcc.edu • 910-362-7180

A broad range of classes are offered throughout the year based on area needs, agency requests, and new training standards.

EMS SERVICES EMERGENCY MEDICAL SERVICES (EMS)

910-362-7512 • criggs@cfcc.edu EMS training prepares students for patient care in prehospital settings, focusing on cognitive, psychomotor, and affective skills. Successful completion leads to NC OEMS credentialing via state examination.

Additional offerings like EMT and paramedic refreshers, Basic Anatomy and Physiology, and CPR are available year-round, with daytime and evening EMT Initial Courses and options for agency requests.

EMERGENCY MEDICAL TECHNICIAN (EMT) INITIAL CLASS NORTH CAMPUS 910.362.7512 • criggs@cfcc.edu • cfcc.edu/publicsafety/ems

This course trains individuals as entry-level Emergency Medical Technicians (EMTs), covering patient assessment, basic life support techniques like airway management and CPR, hemorrhage control, oxygen administration, shock management, bandaging, splinting, trauma and medical patient care, child birthing, and patient transfer. Aligned with NC Office of Emergency Medical Services guidelines, it prepares students for North Carolina and National Registry credentialing exams upon successful completion. All students will require a CASAS English Placement Test, scoring at least 249 (11th grade reading level) OR must provide a college transcript showing successful completion of ENG 111 within the last five years.

ADVANCED EMERGENCY MEDICAL TECHNICIAN (AEMT) NORTH CAMPUS

criggs@cfcc.edu • cfcc.edu/publicsafety/ems The course is designed to build upon the EMT knowledge and provide health professionals with advanced knowledge and skills to better their critical thinking. Upon successful completion, students are eligible to sit for the North Carolina and National Registry credentialing exams.

PARAMEDIC NORTH CAMPUS

criggs@cfcc.edu • cfcc.edu/publicsafety/ems This advanced course trains AEMT-certified individuals in various medical procedures and emergency care. Topics include anatomy, physiology, pharmacology, respiratory and cardiac emergencies, medication administration, airway management, and pediatric and geriatric care. Completion qualifies students for North Carolina and National Registry credentialing exams.

EMT CONTINUING MEDICAL EDUCATION ONLINE

criggs@cfcc.edu • cfcc.edu/publicsafety/ems Online (CME) courses meet North Carolina Office of EMS requirements, offering monthly sessions at $70, with waivers available.

In-person CME classes are also offered. Upcoming courses include PHTLS, AMLS, and PALS.

CFCC’s Wooden Boat Building program was the perfect fit for me.

I wanted to learn more about the importance of building unique boats and the very delicate skills that come with it. It was exciting to receive my Wooden Boat Building diploma. Now, I am working towards my second diploma in the Boat Manufacture and Service program to learn about fiberglass boats.

—Carson Zickert, Wooden Boat Building and Boat Manufacture and Service

CFCC CAREER & TECHNICAL EDUCATION PROGRAMS Summer 2024 | cfcc.edu/ewd | 910.362.7000

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PUBLIC SAFETY

PARAMEDIC CONTINUING MEDICAL EDUCATION ONLINE

criggs@cfcc.edu • cfcc.edu/publicsafety/ems Our Paramedic continuing medical education courses, available online, meet the latest requirements set by the North Carolina Office of EMS from January 1, 2017. Monthly classes cost $70, unless the fee is waived—a convenient method for recertification.

Additionally, we offer in-person CME classes throughout the year.

CPR PROVIDER NORTH CAMPUS

abrook@cfcc.edu We provide Heartsaver First Aid & CPR and BLS for Healthcare providers in-person several times annually. You can also choose to complete an online module at your convenience and have a certified instructor validate your skills on campus.

CPR INSTRUCTOR NORTH CAMPUS

criggs@cfcc.edu Become a certified CPR instructor with the American Heart Association. This 6-hour in-person course entails online preparation before class. Learn administrative responsibilities and effective classroom setup techniques.

FIRE/RESCUE AND EMERGENCY MANAGEMENT 910-362-7711 or 910-362-7799 • cnelson@cfcc.edu • cfcc.edu/publicsafety/fire Our Fire/Rescue Training programs in New Hanover and Pender counties provide comprehensive fire, rescue, and Emergency Management classes. We offer courses for North Carolina OSFM State Certification, National Fire Academy, FEMA, and NC Emergency Management in collaboration with local fire, rescue, and emergency management departments. We also provide firefighter recertification, technology courses, CERT, fire brigade/emergency response team training, and specialized programs upon request.

NC OSFM STATE CERTIFICATION PROGRAMS

Firefighter • Hazardous Materials Ops (Chapters 4/5/6.2/6.6) • Emergency Vehicle Driver • Driver Operator: Mobile Water Supply Driver Operator: Aerial • Driver Operator: Pump • Technical Rescuer • TR Vehicle Rescue • TR Ropes • TR Structural Collapse TR Wilderness Rescue • TR Water Rescue • TR Trench Rescue • TR Confined Space Rescue • TR Machine & Ag • Airport Firefighter Fire Instructor Level I & II • Fire Life Safety Educator Level I, II, & III • Fire Officer I, II, & III • Marine Firefighting • Rapid Intervention Crew • Rescue Officer.

NC CODE OFFICIALS QUALIFICATION BOARD Fire Inspector Level I, II & III • Law & Administration

NATIONAL FIRE ACADEMY

Leadership in Supervision • Arson Investigation • Shaping the Future • DMICO • STICO • PICO • Safety Officer • Health Safety Officer

FIREFIGHTER ACADEMY

Entry requirements for Firefighter Academy: All Firefighter Academy students under EWD must achieve a minimum CASAS English Placement Test score of 249 (11th grade reading level) or submit an official college transcript showing ENG 111 completion within the last 5 years. Placement testing details are available at cfcc.edu/testing.

Our comprehensive Firefighter Academy offers certification classes in Firefighter, Hazardous Materials, Traffic Incident Management, and Emergency Medical Technician, along with supplementary non-certification training to equip firefighters for public safety careers.

NIMS ICS (National Incident Management System) Incident Command System FEMA ­Federal Emergency Management Agency

The National Incident Management System (NIMS), developed by FEMA, fosters effective collaboration among government, private sector, and non-governmental organizations, including first responders. It enhances coordination across incident types and sizes, promoting interoperability among all responders. NIMS offers various courses such as Introduction to NIMS, Introduction to Incident Command System, ICS for Single Resources and Initial Action Incidents, Intermediate ICS, Advanced ICS, Overview for Executives and Senior Officials, and specialized classes.

WE TRAIN HEROES 20

Summer 2024 | cfcc.edu/ewd | 910.362.7000

ANSWERING THE CALL

Jeramy Martin’s Journey to Emergency Medicine

A

fter serving as a combat medic in the US Army, Jeramy was drawn to emergency medicine. A defining moment came when he rescued an unconscious driver from a ditch, initiating CPR until the ambulance arrived.

Inspired by the EMS team’s actions, Jeramy realized his natural calling lay in emergency medical response, distinct from his military service.

Days later, the rescued driver’s gratitude reinforced Jeramy’s sense of purpose.

Encouraged by the man’s support, Jeramy decided to return to the medical field.

Sharing his experience with a colleague led him to John Popella, who connected him with Cape Fear Community College’s EMT program.

“I watched EMS Intubate, start an IO (intraosseous-in the bone), and defibrillate until they got a femoral pulse. It was all pretty amazing, and I knew this was not like the Army at all.”

Enrolling eagerly, Jeramy found the program intense but rewarding. Clinical rotations provided hands-on experience, preparing him thoroughly for his role.

Popella fulfilled his promise, arranging an interview for Jeramy at VitaLink upon graduation.

Now working for VitaLink, Jeramy mentors CFCC EMT students, impressed by their preparation and the program’s quality. He encourages anyone considering EMS training to choose CFCC, confident in his decision to pursue this fulfilling career path.

LAW ENFORCEMENT 910-362-7217 • lawenftraining@cfcc.edu • cfcc.edu/publicsafety/law-enforcement

BASIC LAW ENFORCEMENT TRAINING (BLET) NORTH CAMPUS

BLET provides essential skills for entry-level law enforcement roles in government or private sectors. The program covers statemandated topics such as criminal investigation and patrol techniques. Graduates qualify for job opportunities with state, county, and municipal governments upon completion. Prerequisites include approval from the BLET Director, reading proficiency, and submission of relevant documents like a medical examination form and criminal history check report. Applicants must be at least 20 years old, hold a valid North Carolina driver’s license, and be US citizens.

DETENTION OFFICER CERTIFICATION COURSE NORTH CAMPUS

This course is for detention officer candidates or current employees at local confinement facilities as mandated by the Sheriffs’ Education and Training Standards Commission or the Criminal Justice Education and Training Standards Commission. It covers standard procedures and officer responsibilities using various teaching methods. Full attendance is mandatory, and students must achieve a minimum score of 70% on assessments and the final exam. Uniforms are required, and some evening sessions may be necessary.

TELECOMMUNICATOR CERTIFICATION COURSE NORTH CAMPUS

This course is mandatory for telecommunicators employed by or sponsored by an emergency service center, excluding grandfathered individuals. It aims to introduce standard operating procedures and enhance the role of emergency service telecommunicators through various teaching methods. Full attendance, satisfactory completion of practical exercises, and achieving a minimum 70% score on the final exam are required. Additionally, students must submit medical forms unless exempted by the NC Sheriffs’ Education and Training Standards Commission.

Financial Assistance Available for EWD Classes!

EWD has many reimbursable awards to cover costs of job training for classes that meet 96 hours or more! Call or email today to find out if you are eligible!

Contact us today: 910-362-7386 | eholt@cfcc.edu Summer 2024 | cfcc.edu/ewd | 910.362.7000

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COMMUNITY ENRICHMENT jhering@cfcc.edu • 910-362-7219 Expand your horizons! Add to your artistic skills or just learn something new. Whatever the topic, CFCC’s Community Enrichment courses are fun, educational, and affordable.

PAINTING: BOB ROSS TECHNIQUE WILMINGTON CAMPUS

You’re likely familiar with Bob Ross, the legendary landscape painter from PBS’ The Joy of Painting.® But did you know he also introduced a technique that allows painters of all levels to effortlessly create stunning landscapes and seascapes in a fraction of the time? Learn the Bob Ross technique with a Certified Instructor and master the art of painting clouds, mountains, and water in mere seconds! To join, simply request a supply list by emailing jhering@cfcc.edu.

SUMMER CAMP: MAKING MOVIES NORTH CAMPUS

Join the CFCC film department on a movie-making odyssey from concept to edited short. Campers will write, produce, act, film, record sound, and edit a short 2-3-page story. Campers should wear comfortable clothes (they could get dirty) and closed toe shoes are required.

SMALL BUSINESS CENTER cfcc.edu/sbc • 910-362-7216 Serving New Hanover and Pender counties, CFCC’s Small Business Center offers education, affordable training, and referrals aimed at enhancing the success of small businesses. We provide complimentary services including targeted seminars for both prospective and existing business owners, confidential one-on-one counseling, and access to our Resource Center. By appointment, the Resource Center offers internet access, business planning assistance, accounting software, marketing and website resources, as well as a collection of business books.

AIRBNB CRAFTING YOUR AIRBNB LISTING STORY: CONNECT GUESTS AND BOOST YOUR BOOKINGS

May 2024. This course is designed to help hosts create compelling listings that sell. You’ll learn to highlight unique features, use descriptive language, and optimize your listing for search results. Whether you’re new or experienced, you’ll gain practical skills to improve your listings. By the end, you’ll understand key principles and confidently craft stories that resonate with guests and set you apart. Speaker: Ashley Patterson

(RE)LAUNCH YOUR AIRBNB BUSINESS IN ONE WEEKEND: A MASTER CLASS ON AIRBNB HOSTING

May 2024. Discover how to excel in the Airbnb marketplace with our webinar, whether you’re new to hosting or a seasoned pro. Learn to optimize your Airbnb business for success, including tips on maximizing income and achieving top-notch guest reviews. Join us if you’re ready to elevate your Airbnb game, receive a free Airbnb shopping guide, and gain insights from expert speaker Ashley Patterson.

REVOLUTIONIZE YOUR AIRBNB LISTING WITH CHAT GPT: AN AI GUIDE FOR HOSTS

May 2024. Transform Your Airbnb Listing with ChatGPT: An AI Guide for Hosts is a comprehensive course tailored for Airbnb hosts seeking to leverage ChatGPT for creating captivating listings. Learn to harness the power of AI to craft original, high-quality content that enhances your listing’s appeal. Explore key topics, including: ChatGPT basics, crafting engaging descriptions and titles, and optimizing listings for visibility and bookings. Ideal for hosts aiming to elevate their listings and outshine competitors, whether novice or seasoned. By course end, master the art of generating compelling content, optimizing listings for visibility, and revolutionizing your Airbnb presence. Speaker: Ashley Patterson

BUSINESS TOOLS HOW TO FIND CUSTOMERS April 2024. Join us to learn about obtaining a free Online Reputation report and discovering your competitors’ SEO keywords at no cost. We’ll touch on current social media marketing methods and how to attract and retain customers effectively.

Additionally, explore various free market research tools providing essential insights about your industry and audience.

Speaker: Nick Hawks 22

Summer 2024 | cfcc.edu/ewd | 910.362.7000

SMALL BUSINESS CENTER

HOW TO FIND, INTERVIEW, AND HIRE MAGICAL PEOPLE FOR YOUR SMALL BUSINESS April and May 2024. Join us to discover: 5 creative methods for consistently finding top candidates, 6 crucial tips for evaluating applications and résumés effectively, how to precisely define your ideal candidate and avoid settling, the Disney secret to hiring for roles, not just positions, specific interview questions to weed out unsuitable candidates, successful strategies from top attorneys for tough follow-up questions, creative approaches to conducting thorough reference checks, and much more! This seminar is offered online and in-person. Speaker: John Formica, The Ex-Disney Guy

HOW TO START A BUSINESS

May 2024. Join our Business Basics course led by speaker Nick Hawks, covering key aspects of starting a business. Learn about business structures like LLCs, DBAs, and Sole Proprietorships, assess the availability of your business name, explore Brick and Mortar versus E-commerce models, handle state tax registration, and obtain essential licenses and an EIN. Perfect for entrepreneurs seeking foundational knowledge for business success.

INTRODUCTION TO FEDERAL CONTRACTING FOR THE SMALL BUSINESS OWNER April, May, and June, 2024. Selling your products or services to the federal government requires meeting specific requirements.

While the contracting process may seem daunting initially, the government offers valuable information and tips to help North Carolina small businesses compete as federal contractors. Speaker: Olivia Chavez-Caroll, NC Military Business Center

LEARN HOW TO MESSAGE YOUR SMALL BUSINESS: THE FOUNDATION OF EFFECTIVE COMMUNICATION April and May 2024. Small businesses, non-profits, and startups need strong communication. In this workshop, learn to develop a clear mission, vision, elevator pitch, and 50-word description, plus uncover the unexpected importance of your billboard.

Speaker: Ann Revell-Pechar, FluentPR

REAL ESTATE BASICS FOR BUSINESS OWNERS

April and June 2024. Discover effective strategies for negotiating leases, purchasing property for your business, and leveraging 1031 tax-free exchanges in this informative session. Gain valuable insights from Nancy Guyton, Attorney, to make informed decisions regarding your business location and maximize tax benefits.

SERVICE PRO MASTERY WORKSHOP: MEETING CUSTOMER EXPECTATIONS WHILE BOOSTING YOUR SERVICE BIZ April 2-24. Unlock the secrets to success in the service industry with our Service Pro Mastery workshop with speaker Omar M. Kharbat. Tailored for service professionals, this session focuses on meeting customer expectations and elevating your business.

Customer Expectation Management: Learn effective strategies for understanding, meeting, and surpassing customer expectations. Discover how to communicate seamlessly, set clear service parameters, and create positive client experiences for repeat business.

Efficient Workflow Optimization: Explore techniques to streamline your service workflow, boosting productivity and delivering exceptional results. From time management to technology integration, find practical approaches to enhance efficiency.

Self-Protection and the Law: Navigate the legal aspects of service businesses, covering contracts, liabilities, and dispute resolution. Gain insights to protect yourself and your business, ensuring a strong professional standing.

STOP WASTING MONEY ON MARKETING FOR YOUR SMALL BIZ: 7 ELEMENTS OF STORYBRAND TO SELL April and May 2024. Discover how to revolutionize your marketing efforts and drive business growth with seven simple yet powerful principles. Join Sue Rachunok, owner of Design Interventions and a StoryBrand Certified Guide, as she shares actionable strategies to captivate customers and boost sales. Learn how to implement these principles on your website and leave feeling empowered to dominate the marketplace.

USE SALES FUNNELS TO IGNITE GROWTH IN YOUR SMALL BUSINESS

June 2024. Discover how to utilize sales funnels to convert prospects into customers and sustain business growth. Join Matt Rudisill from The Leadership Academy and The EXPERTS Game Podcast for practical strategies on developing effective systems to give your business a competitive edge.

WRITING AN EFFECTIVE BUSINESS PLAN FOR A SMALL BUSINESS OWNER

June 2024. An effective business plan is vital to the success of a small business. This class will discuss tools necessary to write a business plan that will help raise capital and serve as a guide for your business. We will discuss reasons to get started in business, what is needed in a good plan, and presentation helps if the plan is used for funding or attracting partners Speaker: Matt Rudisill, The Leadership Academy and the EXPERTS Game Podcast

Summer 2024 | cfcc.edu/ewd | 910.362.7000

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SMALL BUSINESS CENTER

DIGITAL MARKETING BUILDING A WEBSITE ON WIX FOR YOUR SMALL BUSINESS

April 2024. Wix is the world’s most popular website design platform. It serves over 200 million people in 190 countries, and has 45,000 new sign-ups every day. Nick’s step-by-step guide will empower you to express yourself and build your online presence no matter what type of entrepreneur you are. You’ll find specialized features to create a professional website and manage your business with Wix. Let me show you how to use Wix and its super easy “Drag and drop” method or let Wix build the website of your dreams for you with their “Artificial Design Intelligence” feature. If you’re wondering how to create a Wix website that’ll impress every visitor, this is the webinar for you.

Speaker: Nick Hawks

CONTENT MARKETING STRATEGY FOR YOUR SMALL BUSINESS: CREATE CONTENT THAT CONVERTS

June 2024. Develop a winning content marketing strategy to attract, engage, and convert your target audience. Learn to create compelling blog posts, infographics, videos, and more, while optimizing your content for SEO and social media to amplify its reach and impact. Speaker: Derek Schmidt, CEO DesignLoud

CONTENT THAT CONVERTS: BUSINESS BLOGGING BASICS April, 2024. This 2-hour workshop on effective blogging will help elevate your business communication. Learn to craft engaging content, leverage AI for content generation and SEO, and promote your blog strategically.

Speaker: Toya Wilson, Nexgeneration Marketing

CONVERSION RATE OPTIMIZATION: TURN VISITORS INTO CUSTOMERS FOR YOUR SMALL BIZ

June 2024. Discover the science of conversion rate optimization and learn how to improve your website’s user experience, design, and copywriting to turn more visitors into customers. This course covers A/B testing, analytics, and best practices for optimizing your website’s conversion funnel. Speaker: Derek Schmidt, CEO DesignLoud

EMAIL INFLUENCE: MASTERING EMAIL NEWSLETTERS TO ATTRACT NEW CUSTOMERS

April 2024. Enhance your email newsletters with our 2-hour workshop. Learn to captivate your audience, convey messages effectively, and track campaign success. Utilize AI tools for personalized content and stand out in crowded inboxes. Learn to craft engaging content, use AI tools for personalization and efficiency, and track engagement and optimize strategy.

Speaker: Toya Wilson, Nexgeneration Marketing

EMAIL MARKETING EXCELLENCE FOR SMALL BIZ: ENGAGE, NURTURE, AND CONVERT YOUR SUBSCRIBERS

June 2024. Maximize the power of email marketing to engage your subscribers, nurture relationships, and convert them into loyal customers. Attendees will learn list building, email copywriting, segmentation, automation, and analytics to help create personalized email campaigns that deliver results. Speaker: Derek Schmidt, CEO DesignLoud

EMAIL MARKETING QUICK START TUTORIAL FOR THE SMALL BUSINESS OWNER

April, May, and June 2024. Unsure how to kick off your inaugural email campaign? Fear not! Join us as we guide you through the process of crafting and dispatching your first email campaign using Constant Contact. By the end of this session, business owners will master the art of crafting compelling email campaigns that resonate across all devices and prompt subscribers to take action. Speaker: Aaron Means

GETTING A WEBSITE STARTED FOR YOUR SMALL BUSINESS

April and May 2024. Your website serves as your primary sales tool, as potential buyers often vet you online before engaging with a salesperson. With customers controlling much of their purchasing journey online, it’s crucial to ensure your website instills trust and addresses their inquiries. Join us to discover how to strategically plan a website that drives business growth. Topics include website planning, targeting the right audience, optimizing content, enhancing user engagement, and leveraging SEO techniques. Speaker: Sue Rachunok, Design Interventions

GOOGLE ADS MASTERY: DRIVE HIGH-QUALITY LEADS AND SALES FOR YOUR SMALL BUSINESS

May 2024. Master the art of creating and optimizing Google Ads campaigns to boost brand awareness, attract your ideal audience, and drive more conversions. From keyword research to ad creation, bidding tactics, and performance monitoring, this course equips you with the strategies to maximize your advertising ROI. Speaker: Derek Schmidt, CEO of DesignLoud.

MARKETING YOUR SMALL BUSINESS ONLINE: IDEAS TO TRANSFORM YOUR DIGITAL MARKETING

September 2024. Streamline your digital marketing efforts by integrating various tactics into a cohesive strategy. Learn how to apply market segmentation, analyze customer behavior, and enhance your ROI. Gain insights on managing organizational change and expanding your reach across your business. This seminar is offered in-person. Lunch is available: $10 for Chamber members and $15 for nonmembers. Speaker: Derek Schmidt, CEO DesignLoud 24

Summer 2024 | cfcc.edu/ewd | 910.362.7000

SMALL BUSINESS CENTER

MASTERING SEO FOR YOUR SMALL BUSINESS: BOOST YOUR WEBSITE’S VISIBILITY

May 2024. Discover the secrets of search engine optimization and master the art of boosting your website’s visibility on Google. Join this extensive course to delve into keyword research, on-page and off-page optimization, technical SEO, and effective link-building strategies. Stay ahead of your competitors and attract valuable organic traffic to your website.

Speaker: Derek Schmidt, CEO DesignLoud

SOCIAL MEDIA MARKETING SUCCESS FOR YOUR SMALL BIZ: BUILD A POWERFUL ONLINE PRESENCE May 2024. Unlock the potential of social media for your business by learning how to craft engaging content, build an audience, and drive conversions. This course covers Facebook, Instagram, LinkedIn, Twitter, and Pinterest, helping you develop a cohesive social media strategy that delivers results. Speaker: Derek Schmidt, CEO DesignLoud

E-COMMERCE FINDING THE PERFECT PRODUCT: HOW TO FIND MERCHANDISE TO SELL ONLINE

May 2024. The most common question is “Where do you find products to sell online?” In this class, I’ll reveal strategies for sourcing merchandise and navigating supply & demand dynamics. Learn techniques for researching products to identify top-selling items, covering wholesale, drop shippers, foreign sources, and liquidation. We’ll unlock the secrets of successful product sourcing. Speaker: Nick Hawks

GROWING YOUR SALES WITH SHOPIFY

June 2024. In this seminar, we will explore the features of well-known e-commerce host Shopify and compare it to other options for creating an online store. PayPal and other payment gateways will also be discussed as well as shipping and inventory control. By the end of this seminar, you will know all of the features of Shopify and how to set up your online store for success. Speaker: Matt Rudisill, NC Leadership Academy

SELLING ON ETSY

May 2024. Unleash your creative potential on Etsy! Learn to sell your crafts, vintage items, and art on this thriving online platform. Discover how to register, attract customers, and grow your brand with ease. Escape the 9-5 routine and pursue your passion with expert guidance on Etsy’s tools for success. Speaker: Nick Hawks

SELLING ONLINE TODAY April 2024. Join us to explore the features of popular e-commerce platforms, helping you decide between eBay Store, Amazon, Etsy, or creating your own website on Shopify. Selling products online can significantly expand your small business and boost profits. By the end, you’ll understand the risks and rewards of online selling, the pros and cons of various platforms, and which option best suits your business needs. Speaker: Nick Hawks

SELLING PRODUCTS ON AMAZON AND ETSY

June 2024. We will explore the popular platforms of Amazon and Etsy and how you can sell products on both. Which one is right for you? Come to this seminar and learn how you can start an online E-commerce business quickly and work your way to becoming an online entrepreneur. Speaker: Matt Rudisill, NC Leadership Academy

LEGAL LEGAL CONSIDERATIONS FOR BUSINESS STARTUPS April and May 2024. In this seminar, business owners will learn about: Legal requirements for starting a business, different business structures like LLC, S and C Corp, non-profits vs sole proprietor, perspectives on franchising from both the franchisee and franchisor, importance of Operating Agreements, and an overview of trademarks and copyright law.

Speaker: Nancy Guyton, Attorney, Law Firm Carolinas

LEGAL CONSIDERATIONS FOR FRANCHISING OR BUYING A FRANCHISE, TRADEMARKS, AND COPYWRITING

April and May 2024. This class offers a legal overview covering (1) considerations when purchasing a franchise, (2) franchisor responsibilities, and (3) key terms essential for evaluating franchise agreements. Speaker: Nancy Guyton, Attorney, Law Firm Carolinas

Summer 2024 | cfcc.edu/ewd | 910.362.7000

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SMALL BUSINESS CENTER

QUICKBOOKS INTRO TO QUICKBOOKS April 2024. Join our QuickBooks course to learn the fundamentals of this popular accounting software for small businesses.

Learn to navigate the interface, set up your company profile, and efficiently manage financial transactions.

Speaker: Kim Anderson

ADVANCED QUICKBOOKS

May 2024. Delve deeper into QuickBooks with our advanced lessons, where you’ll tackle intricate subjects like customizing reports, invoice templates, and job costing. Explore advanced functions such as inventory management to enhance your accounting efficiency. Speaker: Kim Anderson

QUICKBOOKS CUSTOMERS CLASS

May 2024. In this session, you’ll master customer management in QuickBooks, from creating detailed profiles to tracking transactions and analyzing sales trends. Join us to streamline your customer interactions and maximize profitability. A Zoom registration link will be provided upon registration. Speaker: Kim Anderson

QUICKBOOKS ITEMS CLASS

May 2024. This lesson covers managing products and services, including setting up item lists, categorizing for financial tracking, and assigning prices and tax codes. Learn to track inventory, manage non-inventory items, and use items in transactions for accurate financial reporting. Speaker: Kim Anderson

SMALL BIZ SUMMIT: NAVIGATING THE FUTURE, STRATEGIES FOR SUCCESS IN AN EVOLVING BUSINESS LANDSCAPE – CFCC SMALL BUSINESS CENTER June 1, 2024 • 9 am - 4:30 pm • 5th floor of Union Station - Windell Daniels Hall Join us for a dynamic one-day event, “Navigate the Future: Strategies for Success in an Evolving Business Landscape,” designed to equip entrepreneurs with the tools and insights needed to thrive in today’s ever-changing business world.

Attendees will gain invaluable strategies for building a sustainable and prosperous business, both in-person and online.

From enhancing marketing efforts to gaining financial guidance and mentorship, participants can expect energizing sessions packed with actionable advice.

The agenda includes engaging presentations from industry experts, covering topics such as artificial intelligence (AI) overview for small business owners, transforming marketing with AI strategies, recruiting and hiring magical employees, utilizing AI in Constant Contact marketing, legal considerations when using AI for small businesses, and more.

Our keynote speaker, Benjamin Hall, a veteran war reporter and Fox News Correspondent, will share his experiences of grit and resilience in the face of unimaginable challenges, offering valuable insights applicable to small business owners.

Join us at CFCC’s Union Station Building Windell Daniels Hall (5th floor) for this impactful event. Free visitor parking is available, and accommodations for disabilities can be arranged upon request. Don’t miss this opportunity to gain the knowledge and resources needed to navigate the future of business successfully.

REVITALIZE YOUR CAREER WITH ONLINE COURSES AT CFCC MindEdge & Ed2Go • Accounting & Finance • Agile • Business • Business Analysis • Career Building • College Prep • Computer Applications • Computer Skills • Cybersecurity & CISSP® • Data Analytics • Design & Composition • Emergency Management • Emerging Technologies 26

• Healthcare & Medical • International Trade • Language & Arts • Law & Legal • LEED Green Building • Marketing • Personal Development • Project Management • Security Awareness • Teaching & Education • Technology • Writing & Publishing

Summer 2024 | cfcc.edu/ewd | 910.362.7000

Scan to view courses

CFCC BUSINESS & INDUSTRY SERVICES

CUSTOMIZED TRAINING UPCOMING TRAINING OPPORTUNITIES SCRUM MASTER CERTIFICATION April 29-30, 2024 | 11 am - 6 pm | 12-Hour Virtual Class Get certified as a Scrum Master to lead agile project management. Scrum breaks down large projects into manageable segments, promoting efficiency and reducing risk and cost. From IT to Design, all teams benefit. As a Scrum Master, you’ll lead teams, manage workflows, and prove your ability to handle projects of any size with flexibility and effectiveness.

DISCIPLINED AGILE SENIOR SCRUM MASTER CERTIFICATION FROM PMI (DASSM) May 1-2, 2024 | 10 am - 5 pm | 14-Hour Virtual Class Earn your Disciplined Agile Senior Scrum Master Certification to elevate team performance. This certification, recognized by the Project Management Institute, blends leading agile and lean strategies like Scrum, Kanban, and SAFe®. It fosters flexibility across frameworks, promoting efficiency and reducing risk for teams in IT, Software Development, Design, and Engineering. DASSM equips experienced practitioners to optimize workflows, collaborate effectively, and solve advanced problems using the Disciplined Agile toolkit. Validate your ability to lead projects with flexibility and effectiveness, backed by recognized standards and resources.

PROJECT MANAGEMENT PMP EXAM PREP CLASS BOOTCAMP May 7-10, 2024 | 9 am - 6 pm | 35-Hour Virtual Class Fast-track your PMP certification! Access tailored virtual support for exam prep in less than a week. Benefit from PMI practice questions and exclusive insights. Master agile principles and new exam formats across three domains: People, Process, Business Environment. Learn practical strategies, formula memorization tricks, and get guidance on your PMI® application.

DISCIPLINED AGILE SCRUM MASTER (DASM) CERTIFICATION FROM PMI May 13-14, 2024 | 10 am - 5 pm | 14-Hour Virtual Class Get certified as a Disciplined Agile Scrum Master by the Project Management Institute. This prestigious certification is essential for many jobs, allowing you to enhance team performance with leading agile and lean strategies. Approved by ANSI and aligned with recognized standards, it validates your ability to lead projects effectively and adaptably.

PMI-ACP AGILE CERTIFIED PROFESSIONAL CERTIFICATION FROM PMI May 15-17, 2024 | 11 am - 6 pm | 21-Hour Virtual Class Get certified as a Disciplined Agile Scrum Master by the Project Management Institute. This prestigious certification is essential for many jobs, allowing you to enhance team performance with leading agile and lean strategies. Approved by ANSI and aligned with recognized standards, it validates your ability to lead projects effectively and adaptably.

Scan to learn more about Customized Training Programs at CFCC!

Summer 2024 | cfcc.edu/ewd | 910.362.7000

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ECONOMIC & WORKFORCE DEVELOPMENT

910.362.7000 • cfcc.edu/ewd

CFCC has FOUR convenient locations to serve New Hanover and Pender counties!

WILMINGTON CAMPUS 411 North Front Street Wilmington, NC 28401

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NORTH CAMPUS 4500 Blue Clay Road Castle Hayne, NC 28429

BURGAW CENTER 100 East Industrial Drive Burgaw, NC 28425

ALSTON W. BURKE CENTER AT SURF CITY 621 NC Hwy. 210 E. Hampstead, NC 28443