2016 owners summit manual final

| JUNE 13–15, 2016 | SCOTTSDALE, ARIZONA

2016 Owners Conference JW Marriott Camelback Resort & Spa Scottsdale, AZ June 13- June 15, 2016

Monday, June 13, 2016 Time Session 3:00PM - 6:30PM Registration 4:00PM - 6:30PM Owners Mastermind Tuesday, June 14, 2016 7:00AM - 8:00AM Breakfast/Exhibitors 8:00AM - 8:45AM Opening 8:45AM - 9:45AM Exit Planning 9:45AM - 10:30AM Networking Break 10:30AM - 11:30AM

Succession Planning

Growing Your Business Through Internet Local SEO 12:30PM- 1:30PM Lunch 1:30PM- 2:30PM Creating a Price List 2:30PM - 3:30PM Power of Habit 3:30PM - 4:15PM Networking Break 4:15PM - 5:30PM Owners Mastermind 6:30PM - 10:00PM Top Golf Reception Wednesday, June 15, 2016 11:30AM - 12:30PM

7:00AM - 8:00AM

Breakfast / Exhibitors / Early Bird Drawing

8:00AM - 8:30AM

10:00AM - 10:30AM 10:30AM - 12:15PM 12:15PM - 1:15PM

Opening Hiring a Salesperson: Behavioral Interviewing Workshop Networking Break Behavioral Interviewing Workshop Lunch

1:15PM - 2:15PM

Speaker

Room Peace Pipe Sunshine

Scott Siegal Kevin Kennedy

Cholla Sunshine Sunshine Cholla

Joseph Bazzano

Sunshine

Matt Siltala

Sunshine

Panel Shawn Feurer Group Discussion EnerBankUSA

Peace Pipe Sunshine Sunshine Cholla Sunshine Meet in lobby Cholla

Scott Siegal

Sunshine

Dr. Paul Green

Sunshine

Dr. Paul Green GreenSky

Cholla Sunshine Cholla

Managing Salespeople

Dave MacLean

Sunshine

2:15PM - 3:15PM

HR Laws

Marilyn Macfarlane Sunshine

3:15PM - 3:45PM

Closing

Sunshine

3:45PM - 5:00PM

Steering Committee Meeting

Peace Pipe

8:30AM - 10:00AM

Sponsors/Exhibitors 2016 Owners Conference June 13-15, 2016

EnerBankUSA - EnerBank USA provides an unbeatable choice of payment options including: Same-AsCash Loans, Reduced Interest Loans, Zero Interest Loans and Traditional Installment Loans. Since 2002, we’ve worked with thousands of home improvement contractors, across all 50 states, to fund hundreds of thousands of home improvement loans, totaling billions of dollars. By offering a choice of payment options to every customer on every job, contractors can expect to: increase close rates, increase average project size, and reduce discounting and cancelations.

Our mission is to help home improvement contractors grow their businesses, and help their customers achieve their home improvement dreams.

®

Equipter - Equipter is a family-owned business that manufactures high quality roofing equipment. It was established for the purpose of providing roofers and contractors with superior roofing equipment that enables them to take their business and profits to new heights. www.equipter.com

GreenSky - GreenSky makes it easy for businesses to offer credit to their customers with a fast and paperless solution. Customers apply online, by phone or via their mobile app and contractors get paid within 48 hours. With their wide range of bank partnerships, you can say “yes” to more of your customers.

Sponsors/Exhibitors 2016 Owners Conference June 13-15, 2016

Lawn Ads, Ltd - Lawn Ads, Ltd started with the creation of a sign program that produced a lot of leads.

This was achieved by analyzing and documenting a marketing program that went with the correct Yard Signs. Through demand, the company expanded into all digital marketing for contractors: SEO, Google Ad Words, Social Media as well as all printing and promotional items. Serving thousands of contractors, CCN Members, GAF, CertainTeed and many others, Lawn Ads brings a wealth of hands on contractor marketing experience to help you acquire a volume of leads and further brand your company.

Pinnacle Group - Pinnacle is an international company helping organizations improve workforce performance, loyalty, and leadership. Pinnacle’s organization development programs help public, private, and nonprofit sectors in all levels of the workforce to assess the potential of individuals and develop the potential of organizations. www.pinnaclegroupsusa.com

James Hardie - James Hardie creates innovative siding products that increase the beauty, value, safety and durability of the homes contractors build, while keeping total costs to a minimum - ensuring you’ll never need to make a sacrifice in looks, quality or safety.

Sponsors/Exhibitors 2016 Owners Conference June 13-15, 2016 Infinity from Marvin - Infinity® Replacement Windows is Marvin’s premier line of Ultrex® Fiberglass replacement windows and doors. Our windows and doors are designed to replicate the look of traditional wood windows while providing modern features, superior energy efficiency and low maintenance performance. From the industry’s strongest and most durable windows and doors, to the hassle free shopping and installation experience homeowners receive from locally owned retailers, Infinity Replacement Windows provides the best replacement window and door experience.

Contractor Nation - Why be good when you can be great? Contractor Nation can take the weight of lead generation off your shoulders with a comprehensive, turn-key program. Our talented internet team will turn your website into a lead generation machine that leaves your competitors in the dust!

ReviewJump - With ReviewJump, you don’t have to worry about online reviews anymore. The ReviewJump web application allows you to monitor incoming reviews and earn positive reviews from your real customers without feeling like you’re herding cats.

ReviewJump aims to make online reviews profitable for local businesses and agencies, without sacrificing the integrity of business/customer relationships. improveit 360 - improveit 360 puts all the tools you need to run your business into a single, powerful system. Built specifically by home improvement veterans, their contractor CRM software helps you manage leads, marketing, appointments, quoting, sales, finance, jobs, service, compliance, reporting, and more.

Sponsors/Exhibitors 2016 Owners Conference June 13-15, 2016 gFour Marketing Group - At its core, gFour is about helping businesses optimize marketing to maximize profits, equity value, and personal freedom. From uncovering hidden profits, to developing your business model, to removing the owner from the day-to-day activities, gFour is all about strategic marketing and profit solutions.

The HELPcard - The HELPcard serves prime and non-prime consumers desiring to purchase goods and services. Since 1983, we have assisted our merchants by designing tailored programs which provide low monthly payment options to their customers. Consumers receive instant lines of credit so merchants can receive their funds immediately.

MarketSharp - MarketSharp Software offers remodelers, contractors and home service pros a simple-to-use, web-based CRM (customer relationship management) solution. With MarketSharp, you will lower lead costs, increase closing ratios, and improve overall office efficiency for greater profit potential! You can connect, sync and share information with many of your favorite industry programs and services like HomeAdvisor, GuildQuality, and many more.

Local Activities 2016 Owners Conference June 13-15, 2016 Fitness Center The hotel offers complimentary access to their fitness center 24 hours a day. The fitness center has free weights and several cardio machines.

Dining The hotel features a number of excellent restaurants including BLT Steak, Scottsdale, Rita’s Kitchen and R Bar. The hotel also has a Starbucks located right outside the meeting space should you need a mid-morning pick me up!

Local Attractions & Transportation Camelback Golf Club is located just 3 miles from the hotel. Camelback Golf Club offers 36 holes of championship golf in the Sonoran Desert. Free shuttle service is provided to the Scottdale golf resort.

Visit and explore Camelback Mountain.

Camelback Mountain has two hiking trails that ascend 1,280 feet to the peak of the mountain. The average hike requires about 1.5-3 hours round trip.

If you enjoy shopping, visit Scottsdale Fashion Square. It is recognized as one of the top visitor destinations in Arizona.

Desert Botanical Gardens has inspired visits from outside visitors and the local community for 70 years. The garden is 140 acres and one of only 24 botanical gardens accredited by the American Alliance of Museums!

Session Descriptions Monday June 13, 2016 3:00 - 6:30PM

Registration

CCN will begin registering conference attendees at 3:00pm on Monday afternoon. Come visit Peace Pipe to check out our exhibitors and meet other CCN members!

4:00 - 6:30PM

Owners Mastermind

Various

What would you like to know from other contractor owners? What are good standards of practice?

How should I compensate a salesperson? What benefits do other companies offer? This is a forum to ask questions and share ideas about making your business better.

Session Descriptions Tuesday June 14, 2016 8:00 - 8:45AM 10:30 - 11:30AM

Opening Presentation

Scott Siegal

Exit Planning

Kevin Kennedy

As an owner, you spend the majority of your career creating value in your “illiquid” business, which could all be lost without a well-developed plan to monetize and protect this hard earned wealth.

Beacon’s CEO, Kevin Kennedy says, “Exiting my private business was the largest financial event of my life I know this is probably true for you too. I founded Beacon to help others gain the knowledge and know how to get through the process more effectively, efficiently, and with less stress. We can help you exit successfully and protect your wealth.”

Kevin brings his expertise in successful exiting to Beacon with a customized, proven process. This process realizes your wealth is at risk, recognizes the need for objective, holistic advice and provides you with a written plan to understand your various options.

Our paths put you in control by determining: • The owner’s objective • When to leave • How much money is needed • Who to transfer/sell business to • How to increase business value • Exiting Options • How to minimize/eliminate taxes • How to protect family wealth

Session Descriptions Tuesday June 14, 2016 8:45 - 9:45AM

Succession Planning

Joseph Bazzano

Succession planning focuses on the “human” capital with management and associates. Ideally, this is a continuous process of moving and developing the next generation of chosen performers from management, into ownership, and onto leadership. This requires time, training, evaluation, coaching and stretching your associates. You must prepare the business to operate successfully and profitably without the present owners.

Succession is the transfer of management and leadership from one generation to the next generation in a company. It is a continuous ongoing process of identifying and developing associates to prepare them for advancement through training, mentoring, and stretching their responsibilities. This process of “continuous succession®,” uses education and development to understand the company’s systems and culture with a focus of growing management and creating leadership. A company’s true asset is their “human” capital and it takes time to develop associates into managers and the life experience needed to mature into leaders.

In this session, Joe will provide you valuable information about how to create a succession plan.

11:30AM - 12:30PM

Winning at Local Search

Matt Siltala

The days of putting an ad in the Yellow Pages, and calling it good are long over. Organic rankings, PPC, Mobile, Maps listings, citations & social media can drive a business owner mad trying to understand. This session will be a guide, and help set a clearer path in the muddy forest we call local.

12:30 - 1:30PM

Lunch

Peace Pipe

1:30 - 2:30PM

Creating a Price List

Various

John Martindale of Brothers Srvices, Randy Hann of Contract Exteriors and Scott Siegal of Maggio Roofing will share how they created, implimented and administer the price lists for their companies.

Session Descriptions Tuesday June 14, 2016 3:30 - 3:45PM

The Power of Habit

Shawn Feurer

Get ready for a better understanding of how habit plays an integral role in transforming our businesses, our employees, and our lives. 40% of your daily actions are not actual conscious decisions but are instead just part of your daily habits. Changing your habits can change your life.

Based on the work of award winning New York Times author, Charles Duhigg and his book, “The Power of Habit, you’ll find out: • why habits exist and how they can be changed • why some people and companies struggle to change, despite years of trying • why others seem to remake themselves overnight.

You will leave with a better understanding and insight on the keys to daily exercise, weight loss, raising exceptional children, becoming more productive, building revolutionary companies, and achieving all of the success you desire.

4:15 - 5:30PM

Owners Mastermind

What would you like to know from other contractor owners? What are good standards of practice? How should I compensate a salesperson? What benefits do other companies offer? This is a forum to ask questions and share ideas about making your business better.

6:30 - 10:00PM

EnerBankUSA Welcome Reception at Scottsdale’s Top Golf

Please join us for a fun night of food, networking, games & golf sponsored by EnerBankUSA! Meet us in the lobby at 6:30PM. Busses will leave Top Golf at 9PM (if you need to leave early) and at 10PM. There are nine games guests can choose from including TopGolf, the most popular game, in which players score points based on which target they hit or get closest to. The course is set with targets at different increments starting at four targets at 25 yards and going all the way to the back trench at 215 yards. Some of the games are progressive, meaning players start off aiming at the closest targets and work their way to the back targets. While a couple of the games are aimed at practiced golfers, many of the games are designed for both experienced players and those who have never picked up a club to be able to play at the same time.

On the bottom level of the facility is a lounge area with pool tables, couches, and TVs with Xbox Kinect games in which guests can control the animated games, such as golf, using their body without the need for a controller.

The second level, which also houses the main entrance, includes a bar and seating area as well as a spacious banquet room and fully equipped kitchen. The top level has a bar and a patio that looks out to the mountains.

Session Descriptions Wednesday June 15, 2016 8:00 - 8:30AM

Opening Remarks

Scott Siegal

8:30AM - 12:15PM

How To Select Top Sales People

Paul Green

Hiring salespeople is often a contractor’s worst task. How do you know if they’ll actually sell? Will they be able to learn your products/services? Can they sell high ticket services?

Many owners get sold by the charmer only to waste time and money to find out that charm was all they had!

The truth is that past behavior predicts future behavior and Paul Green is an expert in how to find that out. During the Owners Summit, he’ll conduct a workshop to help you hire the top performing salesperson you are looking for. On completion of the presentation, you will be able to: 1. Distinguish between effective and ineffective interview questions 2. Explain how to conduct a structured interview for a sales job 3. Gain a behavioral predictor 4. Demonstrate a variety of interviewing skills, such as asking comfort questions, tolerating silence, taking “quote notes,” “clipping” the rambling candidate, asking for contrary evidence and ending the interview in a respectful, professional way.

5. Explain how to score interview answers

12:15 - 1:15PM

Lunch Sponsored by GreenSky

Peace Pipe

12:15 - 1:15PM

Guest Lunch with Steering Committee

Cholla

1:15 - 2:15PM

Managing Sales People

Dave MacLean

Managing a sales team can be hard. Do you manage the numbers, the behaviors or the results? And to make it even more difficult, add Millenials to the mix who have different attitudes and expectations.

Sales professionals are often ambitious and driven, and they value freedom and independence in their jobs. However, their motivation can rapidly fall if you don’t make your expectations clear, or if you fail to communicate performance goals and metrics.

Some salespeople may want you to give them high-level objectives, but not to tell them how to do their jobs, especially if you lack sales experience. So, you’re likely to clash with people if you try to micromanage them. On the other hand, leave them without a manager and you’ll often see productivity drop.

Dave MacLean from Brothers Services has been managing salespeople in his role as General Manager and will share his secrets to effective sales management with you during this session.

Session Descriptions Wednesday June 15, 2016 2:15 - 3:15PM

What HR Laws Mean for the Small Business Owner

Marilyn Macfarlane

As a company that is growing, you hire people. These people are employees. Whether you have 1 or 10,000 employees, HR laws protect their employment rights and your employer rights.

But there so many HR laws - and they always seem to be changing and seemingly not to the employer’s favor - not to mention that federal and state laws are not always the same.

It can be overwhelming to stay compliant and in control of your business. But there is help.

Let’s break down the laws, what they mean and how (and if) they apply to you. At the end you will receive a guide to help you as a yellow brick road to employment law for your workplace.

3:15 - 3:45PM

Closing Session

Scott Siegal

Certified Contractors Network

6476 Sligo Mill Rd  Takoma Park, MD 20192  phone: 301-891-0999  fax: 866-250-3270  www.contractors.net

2016 Training Schedule

Date

Location

Diamond Member

Platinum Member

Silver Member

Winter Conference

Jan. 6-9

Cancun

$700

$700

$700

Sales Boot Camp

Feb 8-12

Baltimore: The Hotel at Arundel Preserve

Included

$3,899

$4,499

Business Planning Boot Camp

Feb. 24-27

Baltimore: ATI

Included

Free (food is $350 per person)

$4,499

March 17-19

Baltimore: ATI

Included

$2,299

$2,899

March 17-19

Baltimore: ATI

Included

$2,299

$2,899

April 7-9

Baltimore: The Hotel at Arundel Preserve

Included

$2,299

$2,899

Sales Boot Camp

April 11-15

Baltimore: ATI

Included

$3,899

$4,499

Sales Boot Camp

May 16-20

Baltimore: The Hotel at Arundel Preserve

Included

$3,899

$4,499

Owners Summit

June 13-15

Phoenix

Included

$1,199

$1,299

Sales Boot Camp

July 25-29

Baltimore: ATI

Included

$3,899

$4,499

Sept. 8-10

Baltimore: The Hotel at Arundel Preserve

Included

$2,299

$2,899

Sept. 8-10

Baltimore: The Hotel at Arundel Preserve

Included

$2,299

$2,899

Sales Boot Camp

Sept. 19-23

Baltimore: ATI

Included

$3,899

$4,499

Fall Conference

Oct 6-8

Baltimore: Sheraton Inner Harbor

Included

$1,199

$1,299

Oct. 24-26

Baltimore: ATI

Included

$2,299

$2,899

TBD

Baltimore: ATI

Included

$2,299

$2,899

Nov. 2-5

Hyatt Dulles, VA

Included

Free (food add’l)

$2,899

Blue Collar Management Boot Camp Business Operations Boot Camp Blue Collar Management Boot Camp

Blue Collar Management Boot Camp Business Operations Boot Camp

Insurance Work Boot Camp Lead Development Boot Camp Business Planning Boot Camp

Please confirm with the CCN Office before making travel arrangements. We are not responsible for travel costs before a boot camp is confirmed.

Welcome 2016 New CCN Members!

Members Owner

Company

City, State

Erdmann Exterior Designs

Kevin Erdmann

Arlington Heights, IL

Home Exterior Systems

Patrick McCollim

Tomball, TX

Carolina Exterior Plus

Wesley Newton

Apex, NC

Kitchen Saver

Brett Cohen

Ownings Mills, MD

Atlantic Coast Property Solutions Michael Letourneau

Braintree, MA

United Construction & Remodeling

Ray Williams

Binghamton, NY

MH Exterior Remodeling L.L.C.

Mark Hyon

Hatfield, PA

Above and Beyond Roofing & General Contracting

Eric Wcislo

Metuchen, NJ

Attendees 2016 Owners Conference June 13-15, 2016 Company

Attendees

Members

Chris Zorzy Barbara Zorzy Sean Gearathy Absolute Aluminum Inc. DJ DesJardins Adam Rankin Affordable Roofing Mark Abbott Caren Dorf Alco Products Company Inc Zak Kreisman Cathy Kieth All-In-One Home Solutions, LLC Harmony Wright Atlantic Coast Property Michael Letourneau Solutions Burr Roofing, Siding & Windows Woody Priest Coddington Construction Ken Coddington Michelle Hann Contract Exteriors Randy Hann Will McCourt A & A Services

Energy Swing WIndows Erdmann Exteriors Franzoso Contracting G.M. Roth Design Remodeling Hi-Tech Windows & Siding Installations Home Exterior Systems Istueta Roofing Kitchen Saver

Steve Rennekamp Kevin Erdmann Kyle Erdmann Mark Franzoso Mark Sackerson Gerald Roth Spencer Roth Bill Chase Patrick McCollim Vicky McCollim Juan Carlos Canizares Ariel Istueta Frank Istueta Joshua Istueta Brett Cohen John Hutson

City, State Salem, MA Venice, FL Cleveland, TN Bethesda, MD Roanoke, VA Braintree, MA Stratford, CT Auburn, WA Murrelet Inlet, SC Murrysville, PA Arlington Heights, IL Croton-on-Hudson, NY Nashua, NH Methuen, MA Tomball, TX Miami, FL Owings Mills, MD

Attendees 2016 Owners Conference June 13-15, 2016 Company

Attendees

Members

Krumwiede Roofing and Exteriors

Gabe Carmona Jared Garn Jennie Rattanatay Michael Krueger Matthew Krueger Greg Olsen Mark Olsen

Master Roofers, LLC

Dan Bolduc

Knockout Roofing Krueger Brothers Construction

Opal Enterprises Pacific Exteriors, LLC Panda Contractors Inc/Panda Roof Patriot Roofing LLC

Tara Dawn Voytek Opalski David Homavand Isaac Perez Sergio Zeligman Stephen Campbell Susan Campbell

Precision Contracting Services, Elizabeth Turner LLC Jeff Nunham II Precision Roofing Services Kristen Nunham Pro Home 1 Inc. Peter Pawelko Julie Quarve Quarve Contracting Patrick Quarve Quinn’s Construction Thomas Quinn Matt Munroe Rampart Roofing Melissa Munroe Chris Dunn Renewal by Andersen of Alaska Audrey Dunn Renewal by Andersen of Orange Charlie Gindele County Sea Light Design Build Chuck Coleman Debbie Bumstead Stan’s Roofing & Siding Kevin Bumstead Sun-Lite Corporation Joan Schiff The Kaz Companies, Inc. Richard Kazmierczak

City, State Riverton, UT Colorado Springs, CO Bensenville, IL Manchester, NH Naperville, IL Mill Creek, WA Vero Beach, FL Gig Harbor, WA Downingtown, PA Lansing, MI Wood Dale, IL Spring Lake Park, MI Dracut, MA Colorado Springs, CO Anchorage, AK Orange County, CA Frankford, DE Orland Park, IL Philadelphia, PA West Seneca, NY

Attendees 2016 Owners Conference June 13-15, 2016 Company

Attendees

Members

Amy Taylor Terry Taylor Tri-County Roofing & Gutters Joe Florio Trinity Exteriors Inc. Ted Swanson Kristen Stamman Twin Cities Siding Professionals Terry Stamman John Gwaltney Virtus Family of Companies Bryan Miller Laura Woods Woods Roofing Inc. Jim Woods Matthew Woods Tight Line Exteriors

City, State Marietta, GA Valparaiso, GA St. Louis Park, MN St. Paul, MN Woodstock, GA Canton, SD

CCN Guests 2016 Owners Conference June 13-15, 2016 Guests

Company

Attendees

Bordner Installation Group Calumet Painting & Restoration LLC Clearview Window & Door Company, Inc. General Air Conditioning & Plumbing Guaranteed Siding & Windows Kroll Construction Lynnrich Seamless Siding & Windows

Jerry Fleenor

Colorado Springs, CO

Ricardo Suarez

Hammond, IN

Sam Hammaker

Baltimore, MD

Frank Harrison

Thousand Palms, CA Haskell, OK Garden City, MI

Precision Roofing Services of New England, Inc.

Corey McCool Brian Kroll Amy Goodwin Joey Goodwin Jamie Musa Danielle Musa Chuck Winkles Ted Kirk Jonathan Collum Michael Cornell James Henriques Josh Wagner Desiree Williams Anthony Corrao Jo Anne Corrao

Roof it Right

Sergei Churbanov

Louisville, KY

Midland Exteriors New Life Painting North Georgia Replacement Windows, Inc Pinnacle Exteriors Plum Windows & Doors, Inc.

City, State

Billings, MO Manhattan, KS Santa Maria, CA Roswell, GA Allentown, PA Tucson, AZ Gloucester, MA

CCN Steering Committee The CCN Steering Committee was originally started in 2001 by CCN’s founder Richard Kaller who decided it would be prudent to have a group of involved members in place for continuity and feedback. Since then, the Steering Committee has met after each conference to offer feedback and insight from the members’ perspective to CCN management. The committee does not make policy but rather offers opinions, ideas and insight to CCN management so that members’ needs are kept in the forefront of CCN decision-making. From time to time, the committee has arbitrated disputes between members and CCN management assuring a fair and balanced consideration of all factors.

Committee members are selected based on their commitment level to CCN and to reflect a representative sample of various trades, sizes and geographical areas.

Reach out to a committee member and let them know your thoughts, needs and ideas!

Current members: Tim Brown, Jr. Rain Gutter Specialties South Jordan, UT raingutterspecialities@hotmail.com 801-280-3110

John Gwaltney Virtus Services Woodstock, GA jgwaltney@nehemiah.com 678-552-2995

Tom Capizzi Capizzi Home Improvement Cotuit, MA tomjr@capizzihome.com 508-428-9518

Steve Rennekamp Energy Swing Windows Murrysville, PA stever@energyswingwindows.com 724-387-2991

Chris Dunn Renewal by Anderson of Alaska and British Columbia Anchorage, AK chris@integrityalaska.com 907-274-7663

Carlos Rodriguez Mr. Roofing San Francisco, CA carlos@mrroofing.net 650-872-3232

Charlie Gindele Renewal by Andersen of Orange County Laguna Hill, CA cgindele@rbaoc.com 714-259-5120 Frank Istueta Istueta Roofing Miami, FL frank@istuetaroofing.com 305-266-1011

Rudy Rodriquez Castro Roofing of Texas Dallas, TX rudy@castroroofing.com 214-381-8108 Kristen Stamman Twin Cities Siding Professionals St. Paul, MN, info@tcsidingprofessionals.com 651-255-2844

Certified Contractors Network The mission of Certified Contractors Network is to provide independent home improvement contractors and their employees proven best practices, educational services, networking opportunities and consulting support designed to improve their success, generate more value for their customers, and enhance the professionalism of the construction industry.

CCN member organizations are mainly based in the United States and Canada. Any qualified asphalt, bathroom, design/build, gutter, home improvement, kitchen, landscaping, painting, remodeling, roofing, siding or window contracting business can earn the advantage of significantly higher sales, increased closing ratios, and greater profit margins using proven CCN procedures. A typical profile of a Certified Contractors Network member would show they have been in the contracting business for over 5 years, they have greater than 4 employees, and revenues ranging from $1 to $35 million annually.

Certified Contractors Network delivers solutions to enhance the professionalism, performance, and perception of the construction industry. Our dedication to ethics and education result in increased appreciation and respect of contractors within our community.

• International Networking Meetings and Owners Summits • Strategic Financial Business Planning • Member Networking and Mentorship Programs • CCN Knowledge Center - On Demand Contractor Resource Library • CCN Proprietary Training Materials and Manuals • Sales and Production Activity Boards • Custom On-Demand Training • Teleconference Consulting and Coaching • Weekly Internet Training (CINC) • Weekly Sales Newsletters • Weekly Production Newsletters • Monthly Toolbox Newsletter • FastStart Sales Online Training • FastStart Production Online Training • Contractor Productivity Reporting – Sales & Change Order Contests • Owner Behavioral Profile Analysis •Sales, Blue Collar Management, Sales Manager, Office Administrator, Performance Development, and Performance Management Boot Camp Training Classes • Sales and Production SkillBuilder Training Classes • Employee Behavioral Profile Analysis • Bi-Lingual Education • Sales Wizard Assessment Tool (SWAT) • CCN Strategic Partnerships • CCN Mall

Sales Boot Camp July 25 - 29, 2016 Baltimore, MD Register NOW and receive 10% off! __Diamond Included!

(Up to 5 people)

__Platinum $3,899 $3,509

__Silver $4,499 $4,049

We cannot charge a card on file. You must write credit card information below to confirm your enrollment in this payment option.

Cardholder Name ___________________________ Business Name______________________________ Credit Card Billing Address _____________________________________________________________ City ______________________________________

State ______________

Zip Code _________

Email _______________________________________________________________________________ Phone ________________________________________ ___ Visa

___ MasterCard

Fax ________________________________

___American Express

Credit Card Number ________________________________

___ Discover

Exp Date __________

Signature _________________________________________________

CVC ______

Date _____________________

6476 Sligo Mill Road, Takoma Park, Maryland, 20912 301-891-0999 www.contractors.net PAYMENT AUTHORIZATION: I wish to make my payments to CCN through its Pre-Authorization Payment Program. I hereby authorize my bank or credit card company to make my payment for the total due today and any scheduled payments. I agree to pay a fee of $50, as well as any other charges allowable by law for any EFT, check, or credit card charge not honored by my bank or credit card company.

REGISTRATION and CANCELLATION POLICY: Since we have implemented the Diamond level, we have been selling out all of the boot camps, which is not a surprise. The problem is that some Diamond level and Platinum members are not getting a chance to send their people to the training.

Some Diamond level members are taking spots and then cancelling last minute, which is unfair to other members. For this reason, we are implementing a policy to curb these actions. If you cancel prior to 30 days of the start of the event, there is no penalty and all deposits are refunded (Diamond doesn’t have a deposit). If between 30 days and 14 days of the start of the event, there is a $250 fee for each registrant (regardless of membership level). If the cancellation is within 14 days of event, there is a 40% of the Platinum price penalty.

Signature: ___________________________________________________ Date: _____________________

Business Operations Boot Camp September 8-10 Baltimore, MD Register NOW and receive 10% off! __Diamond Included!

(Up to 5 people)

__Platinum $2,299 $2,069

__Silver $2,899 $2,609

We cannot charge a card on file. You must write credit card information below to confirm your enrollment in this payment option.

Cardholder Name ___________________________ Business Name______________________________ Credit Card Billing Address _____________________________________________________________ City ______________________________________

State ______________

Zip Code _________

Email _______________________________________________________________________________ Phone ________________________________________ ___ Visa

___ MasterCard

Fax ________________________________

___American Express

Credit Card Number ________________________________

___ Discover

Exp Date __________

Signature _________________________________________________

CVC ______

Date _____________________

6476 Sligo Mill Road, Takoma Park, Maryland, 20912 301-891-0999 www.contractors.net PAYMENT AUTHORIZATION: I wish to make my payments to CCN through its Pre-Authorization Payment Program. I hereby authorize my bank or credit card company to make my payment for the total due today and any scheduled payments. I agree to pay a fee of $50, as well as any other charges allowable by law for any EFT, check, or credit card charge not honored by my bank or credit card company.

REGISTRATION and CANCELLATION POLICY: Since we have implemented the Diamond level, we have been selling out all of the boot camps, which is not a surprise. The problem is that some Diamond level and Platinum members are not getting a chance to send their people to the training.

Some Diamond level members are taking spots and then cancelling last minute, which is unfair to other members. For this reason, we are implementing a policy to curb these actions. If you cancel prior to 30 days of the start of the event, there is no penalty and all deposits are refunded (Diamond doesn’t have a deposit). If between 30 days and 14 days of the start of the event, there is a $250 fee for each registrant (regardless of membership level). If the cancellation is within 14 days of event, there is a 40% of the Platinum price penalty.

Signature: ___________________________________________________ Date: _____________________

Blue Collar Management Boot Camp September 8 - 10, 2016 Baltimore, MD Register NOW and receive 10% off! __Diamond Included!

(Up to 5 people)

__Platinum $2,299 $2,069

__Silver $2,899 $2,609

We cannot charge a card on file. You must write credit card information below to confirm your enrollment in this payment option.

Cardholder Name ___________________________ Business Name______________________________ Credit Card Billing Address _____________________________________________________________ City ______________________________________

State ______________

Zip Code _________

Email _______________________________________________________________________________ Phone ________________________________________ ___ Visa

___ MasterCard

Fax ________________________________

___American Express

Credit Card Number ________________________________

___ Discover

Exp Date __________

Signature _________________________________________________

CVC ______

Date _____________________

6476 Sligo Mill Road, Takoma Park, Maryland, 20912 301-891-0999 www.contractors.net PAYMENT AUTHORIZATION: I wish to make my payments to CCN through its Pre-Authorization Payment Program. I hereby authorize my bank or credit card company to make my payment for the total due today and any scheduled payments. I agree to pay a fee of $50, as well as any other charges allowable by law for any EFT, check, or credit card charge not honored by my bank or credit card company.

REGISTRATION and CANCELLATION POLICY: Since we have implemented the Diamond level, we have been selling out all of the boot camps, which is not a surprise. The problem is that some Diamond level and Platinum members are not getting a chance to send their people to the training.

Some Diamond level members are taking spots and then cancelling last minute, which is unfair to other members. For this reason, we are implementing a policy to curb these actions. If you cancel prior to 30 days of the start of the event, there is no penalty and all deposits are refunded (Diamond doesn’t have a deposit). If between 30 days and 14 days of the start of the event, there is a $250 fee for each registrant (regardless of membership level). If the cancellation is within 14 days of event, there is a 40% of the Platinum price penalty.

Signature: ___________________________________________________ Date: _____________________

Insurance Work Boot Camp October 24 - 26, 2016 Baltimore, MD Register NOW and receive 10% off! __Diamond Included!

(Up to 5 people)

__Platinum $2,299 $2,069

__Silver $2,899 $2,609

We cannot charge a card on file. You must write credit card information below to confirm your enrollment in this payment option.

Cardholder Name ___________________________ Business Name______________________________ Credit Card Billing Address _____________________________________________________________ City ______________________________________

State ______________

Zip Code _________

Email _______________________________________________________________________________ Phone ________________________________________ ___ Visa

___ MasterCard

Fax ________________________________

___American Express

Credit Card Number ________________________________

___ Discover

Exp Date __________

Signature _________________________________________________

CVC ______

Date _____________________

6476 Sligo Mill Road, Takoma Park, Maryland, 20912 301-891-0999 www.contractors.net PAYMENT AUTHORIZATION: I wish to make my payments to CCN through its Pre-Authorization Payment Program. I hereby authorize my bank or credit card company to make my payment for the total due today and any scheduled payments. I agree to pay a fee of $50, as well as any other charges allowable by law for any EFT, check, or credit card charge not honored by my bank or credit card company.

REGISTRATION and CANCELLATION POLICY: Since we have implemented the Diamond level, we have been selling out all of the boot camps, which is not a surprise. The problem is that some Diamond level and Platinum members are not getting a chance to send their people to the training.

Some Diamond level members are taking spots and then cancelling last minute, which is unfair to other members. For this reason, we are implementing a policy to curb these actions. If you cancel prior to 30 days of the start of the event, there is no penalty and all deposits are refunded (Diamond doesn’t have a deposit). If between 30 days and 14 days of the start of the event, there is a $250 fee for each registrant (regardless of membership level). If the cancellation is within 14 days of event, there is a 40% of the Platinum price penalty.

Signature: ___________________________________________________ Date: _____________________

Business Planning Boot Camp November 2 - 5, 2016 Herndon, VA Register NOW and receive 10% off! __Diamond Included!

(Up to 5 people)

__Platinum $350

__Silver $4,499 $4,049

We cannot charge a card on file. You must write credit card information below to confirm your enrollment in this payment option.

Cardholder Name ___________________________ Business Name______________________________ Credit Card Billing Address _____________________________________________________________ City ______________________________________

State ______________

Zip Code _________

Email _______________________________________________________________________________ Phone ________________________________________ ___ Visa

___ MasterCard

Fax ________________________________

___American Express

Credit Card Number ________________________________

___ Discover

Exp Date __________

Signature _________________________________________________

CVC ______

Date _____________________

6476 Sligo Mill Road, Takoma Park, Maryland, 20912 301-891-0999 www.contractors.net PAYMENT AUTHORIZATION: I wish to make my payments to CCN through its Pre-Authorization Payment Program. I hereby authorize my bank or credit card company to make my payment for the total due today and any scheduled payments. I agree to pay a fee of $50, as well as any other charges allowable by law for any EFT, check, or credit card charge not honored by my bank or credit card company.

REGISTRATION and CANCELLATION POLICY: Since we have implemented the Diamond level, we have been selling out all of the boot camps, which is not a surprise. The problem is that some Diamond level and Platinum members are not getting a chance to send their people to the training.

Some Diamond level members are taking spots and then cancelling last minute, which is unfair to other members. For this reason, we are implementing a policy to curb these actions. If you cancel prior to 30 days of the start of the event, there is no penalty and all deposits are refunded (Diamond doesn’t have a deposit). If between 30 days and 14 days of the start of the event, there is a $250 fee for each registrant (regardless of membership level). If the cancellation is within 14 days of event, there is a 40% of the Platinum price penalty.

Signature: ___________________________________________________ Date: _____________________