NZCB InHouse magazine October/November 2020

The official magazine of New Zealand Certified Builders Association

Apprenticeship support for employers Pg 14

The payment retentions rules get some teeth Pg 24

Coping with stress during infectious disease outbreaks Pg 36

Assurance Guaranteed Halo 10-Year Residential Guarantee is here Pg 26

October/November 2020

Contents FROM NZCB

HEALTH AND SAFETY

Message from the NZCB Board

2

Message from the Chief Executive

4

Message from the Group Technical Manager

6

NZCB Building Trade Professionals Workshop – Exempt Building work

8

Footwear by Scruffs and John Bull

9

NZCB public website – is your business profile up-to-date?

10 Save the date! NZCB 22nd AGM, Conference and Expo

12

Contract Works Insurance

13

Halo 10-Year Residential Guarantee is here

26

What is the difference between our NZCB Partners?

52

NZCB National Partners

53

IN THE KNOW Apprenticeship support for employers

14

Jacobsen helps to reduce waste with product stewardship programme

16

Dig the well before you are thirsty

17

Privacy rights in today’s environment

18

Reducing emissions in the building and construction sector

20

Handle job variations easily with tech

22

The payment retentions rules get some teeth

24

The Estimators A-Z tendering checklist

28

The key to revolutionising your leadership

29

Thanks to our NZCB Strategic Partners

Overlapping duties: working with other businesses Concrete NZ issues concrete panel lifting anchor warning Site Safety and the new normal

30 32 34

HEALTH AND WELLBEING Coping with stress during infectious disease outbreaks Nine ways to recognise a man’s stress

36 38

AROUND THE REGIONS Message from our South Island BDM NZCB welcomes new Regional Presidents Mid & South Canterbury Regional AGM Events Calendar

40 41 42 42

NEXT GENERATION ITAB Apprentice Completions AST Trust update

44 45

TECH TIPS Cavity sliders in wet areas Solving moss and mould problems

46 47

NEWS BITES

48

Find NZCB on

Contact: 10 Marsh Street, Tauranga 3110 PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 Freephone: 0800 CERTIFIED Fax: 07 927 7721 www.nzcb.nz ISSN 2703-2418

InHouse is the official bi-monthly magazine of New Zealand Certified Builders Association. We’re always on the lookout for interesting stories or build projects that NZCB members have been a part of! To share your story with us please contact Linda.

Alternatively, if you are interested in advertising in the InHouse magazine, we have a range of opportunities available to suit every budget.

Linda Moody INHOUSE EDITOR linda@nzcb.nz | 07 557 9214

FROM NZCB —

Building industry performance and the need for an overhaul…

Recently I attended a BRANZ meeting and I presented industry issues with the Building Research Advisory Council (BRAC). One of the leading questions discussed, “Is it the Builder on the ground or people in authority that have no stomach for change?”

With plenty of discussion over the years and little achieved, the lack of performance by Building Consent Authorities (BCAs), has long been a thorn in the building industry’s side.

Recent investigation completed by New Zealand Certified Builders (NZCB) over the COVID-19 lockdown period highlighted a vast difference between all BCA’s across New Zealand. For example, the simple process of booking site inspection times for residential projects vary from the next day, to 10-12 business days. Delays such as these have a huge impact on the building process and the efficiency and financial viability of a builder and sub-contractor operations.

In these current times of economic uncertainty, our industry has a responsibility to keep the environment strong and to remove barriers that may cause a builder to fail. Especially if barriers are a result of bureaucracy and lack of understanding risk. One suggestion to help speed up the plan processing maybe to eliminate

unnecessary RFIs. e.g. requesting placement of a fridge or rubbish bin in a kitchen. There are undoubtedly many other examples like this.

Experience has shown us that when addressing changes with BCA’s we must visit all sixty-four BCAs individually and this is not a feasible option. Some BCA’s are members of geographic or sizable cluster groups and only too often we hear of issues discussed at this level then dismissed when they are relayed to the relevant BCA. Unfortunately, it is not an option for local NZ Government to take a leadership role in these matters.

Performance of Builders As an industry we are often accused of very low productivity. Again, is this due to the builder, or the hoops they must jump through to be compliant with the Resource Management and Building Acts, Local Body and not to mention, Health and Safety regulations? With a 115% increase in the cost of building houses in the past 12 to 15 years, is it the rules and regulations that are the cause?

Construction industry operating profit by business size ($) 2011–18 financial years

Operating Profit ($ billion)

2 2011 2012 2013 2014 2015 2016 2017 2018

1

0

0

1-19 20-99 100+

Business Size by Number of Employees

SOURCE: Stats NZ

2

Mike Craig NZCB Board Chairperson

Or is it because we believe it is a two-year course to train builders, who can then commence building and become business owners? Are there too many good builders continuing to correct other builders work, instead of assisting with market requirements? And with all the photographs of so-called work completed by Licenced Building Practitioners (LBP) posted on social media should some of the LBPs have their licences revoked?

Is it time to improve training methods and practices, resulting in better builders which long term would mean less risk for BCAs and clients?

Problem solve now, to benefit the future generations of all New Zealanders Making building affordable in New Zealand is our goal for everyday New Zealanders and the building industry needs to take some leadership action now to make this happen. Unfortunately, small businesses are not considered when big decisions are made, yet they perform most of the work in New Zealand. The Statistics NZ survey on the previous page shows the amount of profit our small construction businesses make and they pay taxes on that profit.

Small businesses work well with our New Zealand culture, and those with employee numbers under five make up approximately 90% of all businesses in the building industry. Often you hear “bigger is better�, but for most New Zealanders it’s not in our DNA. Long term planning is critical, not only for our future development but also for the environment. We need to work with New Zealanders, taking into consideration their cultures and lifestyles and create systems which will benefit our growing population and lifestyles that are unique to us.

Whilst Government is well intentioned at times to orchestrate these ideals, momentum is often lost, people move on or directions can change altogether.

With a specific Board engaged to focus on a long-term goal for the future and development of the building industry, facilitate change and to ensure this happens, this could well be the solution. The powers to be indicate that they are already doing this through the Construction Sector Accord, however it appears this is not the case. It is a fact, that they are not speaking to small building businesses who are executing the work at ground level.

FROM NZCB —

Grant Florence Chief Executive

Working through the COVID-19 pandemic Our country continues to remain in a state of relative uncertainty due to the COVID-19 pandemic and there are sectors of our community that regrettably have been severely impacted. There are, however, some sectors who to date have either continued in a normal manner or in some cases flourished.

We can be very thankful so far that the building and construction sector has continued with some vigour, especially so in the residential (new homes and alterations) part of the sector. This has been constantly confirmed from surveys New Zealand Certified Builders (NZCB) have undertaken with our members, and feedback tells us that pipelines and current workloads are pretty secure. Based on the last survey by NZCB in early September, over 72% of respondents had in excess of 6 months’ work ahead of them and it was not uncommon to receive reports of members having up to 12–18 months confirmed work ahead of them.

Long may it continue.

It appears this demand is being driven by an accumulation of low interest rates, the redirection of overseas travel funds and strong existing house prices.

The latter has, I believe, encouraged homeowners to redirect equity investments/bank deposits toward housing or, in some cases, take on additional debt at the low interest rates impacting on reduced debt servicing levels.

On the negative side however, there are signs of falling consumer confidence, the uncertainty on continuing immigration and rising unemployment levels. So, it is reasonable to say that we do have some headwinds ahead of us regarding future demand levels.

One of the wise comments made during times of economic uncertainty has been...

“now is not the time to reduce your marketing or advertising spend.”

In fact, companies should be considering increasing this spend.

From a builder’s perspective future work pipelines are full, existing customers are seeking completions and furthermore many potential homeowners are knocking on their door asking for potential start times. It would then seem very prudent to be allocating time in their very busy days to address those queries and take action to lock those future jobs in. There are comments that homeowners will not wait for extended start times,

however when the industry as whole is providing longer lead times or, worse still, not responding to enquiries, I am sure you will find potential customers will be more resilient to long lead in times. After all, this provides them with some certainty. Give it a try and you may be pleasantly surprised.

Halo 10-Year Residential Guarantee In this issue of InHouse there are several articles about NZCB introducing the new Halo 10-Year Residential Guarantee product to our members. Since January 2020, it has been an intense time continuing to try and secure alternative underwriters and then subsequently having the NZCB Board approve the introduction of the new Halo 10-Year Residential Guarantee.

Since June, we have worked tirelessly on the development of the Governance structure, legal terms, administration processes, application form development, both member and homeowner handbooks and technology development. There is still some work to do behind the scenes but through the commitment of my Senior Management Team and our external partners we have produced a product that is fit for purpose. I appreciate the patience many of our members have displayed as we have made these decisions and developed this new product and I appreciate it has not been easy for any of us.

Over the next few months, I am excited to continue working on the development of the new Halo product and this will follow the path we undertook with the Halo insurance product which we improved and developed over time from when we introduced it in December 2015 to when it was unfortunately suspended.

I look forward to working with you all on the development of the new Halo 10-Year Residential Guarantee over the coming months.

‘Till next time…

4

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YEARS

BRANCHES

ACCOUNT

FROM NZCB —

Jason McClintock Group Technical Manager

Maintenance Schedules – wrapping your homeowner in care Housing stock in New Zealand has a relatively short life cycle and in part, this is because of the low investment in maintenance we make as Kiwis. As a way of ensuring New Zealand residential property owners have the correct information on hand to care and preserve their property investment, the New Zealand Government introduced a law in 2014. This law requires the principle contractor to hand on maintenance and warranty information on completion of their building work.

To date, I have not seen this law tested. However, recently New Zealand Certified Builders did receive a phone call which started me thinking about how this may play out if a builder did fail to pass on the required maintenance information. A builder had received a phone call from a homeowner, claiming their marble kitchen countertops were staining. Upon investigation, the builder was informed that marble is a substrate which reacts on contact with acid such as a tomato, and that the substrate should in fact be sealed every three to six months. This begs the question of who would be responsible for any damage or repair because, after all, the builder did not cause the staining.

Unfortunately for the builder, they do have a duty under the Building Act to pass this information on to the homeowner via a maintenance and warranty schedule.

Assuming the builder did not bother in this instance, I could image the homeowner informing a Judge or Dispute Tribunal referee, that if they had received this information, they most certainly would have applied the care required of their beautiful countertops, rather than deal with the staining.

Any reasonable person may suggest this information is readily available to the homeowner anyway and it would not have made any difference had the builder provided this detail amongst a pile of other warranty and maintenance information. While this does hold an element of truth, it is not a reasonable excuse as to why the builder failed with their obligations under the Building Act… that is to pass this information on as ‘the supplier of’ under the signed building contract.

The law requires the principle contractor to hand on maintenance and warranty information on completion of their building work.

So, why bother making the effort when it is a tiresome and costly exercise hunting down warranty and maintenance information? The answer is simple, New Zealand law treats the homeowner as naive and the building professional as just that, a ‘professional’ who wraps the homeowner in care – from ‘start to finish’.

This now puts the builder in a precarious position, and they would need to produce evidence to demonstrate the information was in fact given to the homeowner, who then simply failed to apply the preventative maintenance.

If the builder could not offer this evidence, then I would suggest a good place to start would be to seek some very good legal advice.

6

NZCB Building Trade Professionals Workshop Exempt Building work PROUDLY SPONSORED BY

On 31 August 2020 the list of building work which can be undertaken without a building consent was expanded. Licensed Building Practitioners [LBP] have been recognised within these exemptions and can now take on design and construction under their own set of parameters. The LBP exemptions expand past work which homeowners can undertake themselves.

The work was announced as being great for DIYers, however the laws which sit around these exemptions are complex.

As a result, we expect most homeowners will approach LBP’s to navigate them through this and rely on their professional advice and for the work to be done right the first time.

The level of accountability for LBP’s has not diminished, even though there will be nil council involvement. To assist LBP’s work through this, New Zealand Certified Builders (NZCB) have consulted with the Ministry of Business Innovation and Employments (MBIE) Principal Advisor Regulatory

Performance, Paul Hobbs and Senior Structural Engineer Building Performance, Reza E Sedgh to clarify the new exemptions and areas where LBP’s will need to be informed.

During October and November, NZCB will be taking this message to ten venues throughout New Zealand, presenting the new exemptions and the traps LBP’s can fall into. We will also explain how to undertake exempt work so that the test of building to Code is met and evidence of doing so is established, should the builder find themselves accountable to the Building Practitioners Board, Council or MBIE.

DATE

LOCATION

VENUE

ARRIVE

START

13 October

TARANAKI

Plymouth Hotel

7:00am –Breakfast

7:30am

13 October

MANAWATU

Distinction Coachman Hotel

5:30pm –Nibbles

6:00pm

14 October

WELLINGTON

Dowse Art Museum

5:30pm –Nibbles

6:00pm

20 October

NELSON

Club Waimea

5:30pm –Nibbles

6:00pm

21 October

CHRISTCHURCH

ARA Polytechnic

5:30pm –Nibbles

6:00pm

28 October

DUNEDIN

Kensington Army Hall

5:30pm –Nibbles

6:00pm

29 October

SOUTHLAND

Ascot Park

6:00pm –Nibbles

6:30pm

3 November

BAY OF ISLANDS

Plough and Feather

7:00am –Breakfast

7:30am

3 November

WHANGAREI

Dickens Inn

5:30pm –Nibbles

6:00pm

4 November

WAIKATO

The Pavilion | Hamilton Workingmen’s Club

5:30pm –Nibbles

6:00pm

November

National Member ZOOM session – To be confirmed

“For the well informed this work can be quite lucrative, for the ill-informed however, the accountability is going to be costly.” – NZCB Group Technical Manager, Jason McClintock

Register at https://tinyurl.com/nzcbworkshop to attend.

8

EARN

LBP Points

FREE

to attend

FROM NZCB —

Georgia Courtney Membership Benefits Coordinator

Footwear

by Scruffs and John Bull Safety first!

We’ve got you covered with a wide range of Scruffs and John Bull safety footwear that tick all of the boxes by combining comfort, style, safety, and durability to protect the wearer from injuries that could arise from working on the building site.

All prices include GST. For more information, specs and other footwear options available, login to the members only Toolshed or contact Georgia on georgia@nzcb.nz.

Scruffs Assault Safety Boot

$200.00

John Bull Himalaya Work Boot

Scruffs Cheviot Work Boot

$185.00

John Bull Python Boot

$175.00

$127.00

Scruffs Trent Trainer

$145.00

Made For New Zealand

by New Zealanders and trusted by builders

™

CM70024 www.miteknz.co.nz

FROM NZCB —

NZCB public website – is your business profile up-to-date?

New Zealand Certified Builders (NZCB) have invested substantially in our ‘Find an approved NZCB builder’ online search function for homeowners to find a builder, within our public facing website.

This search tool lists all our current NZCB business members and runs from a live feed connected to our database. This ensures the information we display about you is up-to-date. The search runs on an algorithm so that each time a homeowner does a search, the results will display differently each time.

To attract homeowners to your listing we recommend that you fill out as much information as possible on your member profile, as well as having an up-to-date website.

You should have received a link when you first joined as a business member to complete. This online form gives you the opportunity to add: • Information about your business including your logo • Regions/areas you work in • A list of the building services that you offer • Client testimonials • Photos of your completed projects

Please take the time to search for your business on the NZCB website and check the details that come up in your profile.

If you need to update your information please contact the National Support Office on 0800 237 843 or georgia@nzcb.nz

10

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Save the date!

NZCB 22ND AGM, CONFERENCE AND EXPO SUSTAINABILITY – HELPING NZCB MEMBERS TO GROW, THRIVE AND SUCCEED

10th–12th June 2021 TSB Arena & Shed 6 | Wellington

Due to COVID-19 restrictions earlier this year and examining a range of options, New Zealand Certified Builders (NZCB) made the difficult decision to postpone this year’s 22nd Annual Conference and Expo until 10th –12th June 2021. This will still be held in the heart of New Zealand’s capital city at the TSB Arena and Auditorium (Shed 6), Wellington.

IMAGE CREDIT: Andy Spain photography.

This stunning multi-purpose venue ticks all the boxes and meets the NZCB criteria for a seamless AGM, Conference and Expo. With a choc-a-block agenda full of education, motivation and tools to help our members to grow, thrive and succeed, this is one event not to be missed.

Whether you are an Individual or Business member or work behind the scenes in the office, there is something for everyone:

A full day executive level Masterclass 5 Keynote and 2 motivational speakers to get you and your team actively thinking and motivated Network, mingle and make new lifelong NZCB friends 12 Educational Workshops, with all NEW speakers to help upskill and educate you and your team on current and relevant industry topics A NEW Tradie Workshop stream designed to assist up-skilling your staff to become future leaders Come along to the members only AGM and take this opportunity to have your say in what is happening in the Association Watch and support your regional apprentice finalist competing in the challenges set for them, including the Great Apprentice Race Visit 90 Trade industry specific partners showcasing their latest products and services. This provides a perfect opportunity to catch up, meet face to face and stay up to date with trade industry experts Earn up to 6 Skills Maintenance Points Join us for the Friday night mingler and enjoy New Zealand’s most bold and innovative national museum – Te Papa Let your hair down at the Saturday night Gala Dinner.

Celebrate in style and help to raise funds for the Apprenticeship Scholarship Trust (AST) at the Silent Auction Lastly, don’t forget that Conference is tax deductible!

For more information and to register go to https://events.nzcb.nz/conference/ 12

FROM NZCB —

Contract Works Insurance Frequently asked Questions around Contract Works Insurance and some things you may not know Whose name should the policy be in?

A Contract Works Insurance policy should be in the name of the Builder, as the main contractor including any other sub-contractors for their respective rights and interests. The Owner as the principal and any other interested party.

Who arranges the Contract Works Insurance?

New Builds – the builder should arrange the Contract Works Insurance for new builds. Don’t forget to check limits for Goods in Transit as well as any Principal Supplied Materials.

Alterations – the owner should arrange the Contract Works Insurance in this case with the same Insurer who holds the actual House Insurance. Some House Insurance policies may be voided if there is structural work taking place.

Who pays the excess when there is a Contract Works Claim?

The policy holder pays the excess, which is usually the builder for new builds, however, this may be contracted out of in your Building Contract with the owner. This should be clarified with the Property owner (Principal) at the time of signing the contract.

You would need to refer to your building contract to see who is responsible under the terms of your contract.

Annual Contract Works Insurance If you are doing a number of builds per year, the best option is to take out an Annual Contract Works Insurance. This is calculated on a declaration basis.

The provisional premium is charged on an estimated number of builds over the 12 months and is then adjusted to the actual number at the end of the Insurance period.

The benefits of having an annual contract works policy will attract a more competitive premium for you as well as ensuring that no contracts are missed. There will be a limit to any one build (maximum). Cash flow of these policies can be managed by paying your premiums in monthly instalments.

Excesses The Standard Excesses for Contract Works Insurance are usually as follows: • $500 increasing to $1,000 for Burglary, Malicious Damage, Theft, Landslip & Subsidence.

• The Natural Disaster excesses vary depending on location of the contract and are shown as a % of the value at risk subject to a minimum $ amount.

– For example, 2.5% of the value at risk subject to minimum $2,500. So, for a Contract price of $500,000 if you were half way through a build at the time of a natural disaster (earthquake, volcanic eruption, tsunami), the excess would be 2.5% x $250,000 = $6,250. The Natural Disaster excess could be as high as 10% for some locations so it’s a good idea to check this and point this out to your clients.

Remember to arrange your Contract Works Insurance before you put the spade in the ground. This way, you are covered for any landslip or damage to the site prior to pouring the foundations.

It is important to always refer to your broker and policy wording for full coverage details.

Your REDi Builders’ Insurance is administered by BrokerWeb Risk Services Limited.

For a free review of your existing portfolio, you can email BrokerWeb Risk Services on redi@bwrs.co.nz or call 0800 644 444.

13

IN THE KNOW —

Apprenticeship support for employers The Government has recently announced a variety of initiatives to fund both the training of apprentices and assist employers to attract new and retain existing apprentices, while dealing with the effects of COVID-19.

Below is a summary of key financial support avenues available to apprentices and their employers.

SUPPORT

Targeted Training and Apprenticeship Fund

Apprenticeship Boost

Regional Apprenticeship Initiative (RAI)

FUNDED BY

Tertiary Education Commission (TEC)

Ministry of Social Development (MSD)

Ministry Business Innovation & Employment via Aoraki Development

PURPOSE

To support learners to undertake targeted vocational training without fees from 1/7/20 to 31/12/22, which invests in skills to support the economic recovery

To support employers of apprentices in their first two years of training (can be claimed for existing and new apprentices)

To support employers taking on new apprentices from 1/7/20

CRITERIA

Study in the following areas is covered by the TTAF: All apprenticeships: • Level 3-7 sub-degree programmes in targeted areas delivered by tertiary providers • Industry training, outside of apprenticeships, in targeted areas.

The targeted areas are: • Primary industries, including agriculture, horticulture and viticulture, fisheries and forestry • Construction, including building, plumbing, and civil engineering • Community support, including youth work, care for elderly, counselling, and community health including mental health and addiction support • Manufacturing and mechanical engineering and technology • Electrical engineering, and • Road transport (vehicle operations).

• Applies to employers of first and second year apprentices who are in a TEC approved New Zealand Apprenticeship or a Managed Apprenticeship Employers can claim: • $1000 per month, for each month that an eligible employee is in the first year of their apprenticeship training • $500 per month, for each month that an eligible employee is in the second year of their apprenticeship training • Amounts will vary depending on when an employee started their New Zealand Apprenticeship or Manged Apprenticeship • Employers can apply for Apprenticeship Boost whether an apprentice has just started their training programme or is nearing the end of their first two years – right up until the apprentice has completed 2 months of their training programme (while the initiative is running). E.g.

For an apprentice 3 months into their apprenticeship when Apprenticeship Boost starts, the employer could claim $1000 per month for 9 months and $500 per month for the next 11 months • Apprenticeship Boost will be available from August 2020 and runs for 20 months.

• New apprentice who is participating in the NZ Apprenticeship scheme or other Level 4 industry training qualification similar to an apprenticeship, e.g. min 120 credits • Priority will be given to: – people who have lost work due to COVID-19 – Māori and Pasifika, including existing employees who want to transition into an apprenticeship – people who have undertaken pre-trade training and have been unable to progress into an apprenticeship, and – others who would benefit from undertaking an apprenticeship.

• Priority sectors being primary, construction (inc electrical), manufacturing, engineering, and wood processing – a wage subsidy is available for up to $16,000 for the first year of training and up to $8,000 for the second year – up to $16,000 of funding is also available to assist with professional advice, pastoral care, training etc, to support the employer or apprentice to be successful in sustaining the apprenticeship as necessary.

For more information on any of the above initiatives, visit https://www.workandincome.govt.nz/work/apprentice-support/index.html 14

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IN THE KNOW —

Jacobsen helps to reduce waste with product stewardship programme According to the Associate Environment Minister Eugenie Sage, “construction and industrial waste makes up about 85% of what is sent to landfill every year” in Auckland.

Flooring waste contributes to this enormous problem and in an effort to divert material from landfill Jacobsen have launched Re.Form, a pilot Product Stewardship programme that utilizes the principles of the waste hierarchy, putting emphasis on the re-use of flooring before considering recycling, and with disposal or landfill as a last resort.

Re.Form recognised by the Sustainable Business Network To put this pilot programme into place has required collaboration with suppliers, Auckland-based contracting customers and Habitat for Humanity.

The initial success of Re.Form has resulted in the programme being named a finalist in this year’s Sustainable Business Awards in the ‘Outstanding Collaboration’ category. It has also enabled Jacobsen to extend the programme nationwide.

“Creating positive impact and understanding the environmental burden of doing business is a core value for Jacobsen”, said Renee Woolcott, Impact and Innovation Officer of Jacobsen Holdings. “We think it’s important for suppliers in New Zealand to take responsibility and provide meaningful and accessible product stewardship programmes, to protect the environment for current and future generations.”

Reducing landfill and supporting the community A partnership with Habitat for Humanity provides the opportunity to positively impact the community and environment by enabling re-use by uplifting second-hand Shaw and Desso carpet tiles and selling them through their ReStores.

Conrad LaPointe, CEO Northern Region of Habitat for Humanity said, “We are excited to be able to provide an avenue for re-use of carpet tiles and be a part of reducing construction waste to landfill. All proceeds from the sale of these items will go towards our work in supporting kiwi families in housing need.”

Recycling at the factory Jacobsen has worked with Tarkett, manufacturers of Tarkett vinyl and Desso carpet tiles, and Shaw Contract, to extend recycling operations at their factories to the New Zealand market. Based on the Cradle to Cradle principles, this sees installation off-cuts for vinyl, carpet tiles, and post-consumer carpet tiles, that can’t be re-used,

Recycled vinyl is chipped before being added back into the manufacturing process.

Fluff – high purity yarn (95%) – is generated by Tarkett’s recycling centre.

being sent back to the factory to be recycled and introduced back in to the manufacturing process as raw materials.

In addition, Jacobsen has worked with Regupol to implement a world first recycling programme for rubber installation offcuts. These will also be sent back to the factory to be recycled and introduced back in to manufacturing process.

“We are proud to work with suppliers who carry our values and understand the contribution we can all make to preventing unnecessary waste”, said Woolcott.

Re.Form is part of the ongoing commitment

by Jacobsen to the environment and socially responsible flooring systems. For more information on this programme and other initiatives visit www.jacobsen.co.nz A NZCB National Partner, Jacobsen has been bringing New Zealanders the very best in world-class flooring for over 50 years. Our top international brands and selections have been providing style, texture, innovation and performance to kiwi floors from the finest residential homes, to contemporary designed offices and the most demanding of public spaces.

Habitat for Humanity is part of a network working in over 70 countries worldwide towards the vision of a world where everyone has a decent place to live. In pursuit of this vision, Habitat provides a wide range of home construction, repair, renovation and advocacy programmes.

16

IN THE KNOW —

Dig the well before you are thirsty I was talking to a new client not so long ago on the subject of his “forward order book” and what the next year was looking like. “Not good”, was the response. I was a bit shocked because he gave the outwards signs of being a pretty successful builder and had not raised the issue of marketing with me during our initial discussions.

The truth was he had been so wrapped up on a complex 18-month reno project that had grown an extra arm and leg, he had not done anything to generate leads for more than a year. He had almost become invisible in the market.

That’s the problem if you have no marketing strategy in place. Because the construction industry has been so buoyant for almost a decade there was the risk of developing a “mass transit mentality”. If you miss the bus, don’t worry. There’ll be another one along in 10 minutes. Now with the economic outlook changing, there may be a much longer gap between buses, and you may get pretty cold and hungry in the meantime.

Putting a pro-active marketing plan in place will help smooth out the usual ups and downs of the construction industry. It will not eliminate them all together, but it will help. It will also improve the QUALITY of lead. Rather than just taking whatever is dished up, by deciding on the ideal work you want and targeting your marketing to that goal, you will be surprised what you will achieve.

Putting a pro-active marketing plan in place will help smooth out the usual ups and downs of the construction industry.

There is a habit of many business owners in the trades to just take what the market dishes up and not put some proactive systems in place to generate work.

“I get all my work from word-of-mouth”, owners proudly tell me. That’s great when WoM is working, but what if it isn’t? What’s the back-up plan? Usually there is none.

This is particularly true when you are busy and the perceived need to generate leads is less. But as the title of this article suggests, I recommend people dig the (marketing) well BEFORE you are thirsty.

By targeting your marketing you will also be able to command premium pricing and increase your margins.

Targeted marketing, consistently applied over time, will help you achieve a higher level of trust in the market and a reputation as the “go-to guys” in your chosen market segment.

So, even if you are busy now with projects that were committed pre-COVID, I suggest you develop and implement a simple marketing plan for your business.

I have a Marketing Audit process that will help with this and is a low-cost way to reset your marketing and sales strategies and processes for the future. Email me at andy@tradescoach.co.nz to find out more.

Andy Burrows, Director of The Trades Coach and NZCB National Partner. I encourage you to take advantage of a free business strategy review session to see how we can improve your business performance. Call Andy today on 027 688 6721 or email andy@tradescoach.co.nz.

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IN THE KNOW —

Privacy rights in today’s environment Parliament recently passed the Privacy Act 2020. This new Act will replace the current Privacy Act 1993 and will come into effect on 1 December 2020. The Privacy Commissioner has announced that the “new Privacy Act provides a modernised framework to better protect New Zealanders’ privacy rights in today’s environment”. personal information if a request has been made for it. Maximum fines will be $10,000 per offence.

• Requirement for compliance with the Privacy Act 2020 by international platforms. This will mean that if an international platform is carrying on business in New Zealand, with New Zealanders’ personal information, they will have to comply with the Privacy Act regardless of where they, or their servers, are based.

The key reforms in the Privacy Act 2020 include: • Mandatory notification of harmful privacy breaches to both the Privacy Commissioner and affected parties.

• The introduction of compliance orders, which will enable the Privacy Commissioner to require compliance with the Privacy Act. Failure to comply with a compliance order could result in a fine of up to $10,000.

• Access determinations, which will give the Privacy Commissioner the power to demand release of information if any organisation or business refuses to make personal information available on request.

• Controls on the disclosure of information overseas.

These will require that, before disclosing personal information overseas, New Zealand organisations or businesses will need to ensure the overseas entities have similar levels of privacy protection to those in New Zealand.

Breach of privacy claims can already (i.e. under the Privacy Act 1993) result in significantly high awards of damages if they are successfully taken to a hearing before the Human Rights Review Tribunal.

Under the Privacy Act 2020, damages will be able to be awarded for: • Pecuniary loss suffered • Expenses reasonably incurred • Loss of any benefit, whether or not of a monetary kind • Humiliation, loss of dignity, and injury to the feelings of the aggrieved individual.

We expect that breach of privacy claims will continue to be a risk for an employer or previous employer and with the strengthening of the new Privacy Act 2020, may even become a greater risk. A breach of privacy issue we commonly encounter is a previous employer talking to third parties or giving verbal references about an employee or former employee. You cannot do so unless you have been expressly permitted to do so by the employee concerned. This is the case even if you are phoned out of the blue by a prospective employer.

If you have not been permitted to speak to that prospective employer, then you must decline to do so on the basis you do not have the employee’s permission.

• New criminal offences which will make it an offence to mislead an organisation or business in a way that affects someone’s personal information or to destroy Danny Jacobson and Trudy Marshall are Partners at Employment Lawyers Tauranga and they specialise exclusively in employment law. They operate our Employment Helpline for NZCB members: phone 07 928 0529 for 10 minutes free advice on any employment related issues.

(The above is by its nature general, and is not intended to be a substitute for legal advice.)

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IN THE KNOW —

Reducing emissions in the building and construction sector The building and construction sector is a significant contributor to greenhouse gas emissions in New Zealand. This comes from the production of building materials, the construction process, and the energy used once the structure is built. Some estimates say around 20% of all emissions (including imported materials) are a result of constructing and operating buildings.

New Zealand has committed to having net zero emissions by 2050. If we’re to reach this ambitious goal, the building and construction sector must play its part, and changes will need to be made to how we currently design, build and operate buildings.

There will need to be major changes. The way the building and construction sector currently operates will need to shift.

The attitudes and beliefs of those who are making the dayto-day decisions will need to change, and mind-sets of the consumers who drive the market will also need to adjust.

The benefits for New Zealanders

The Building for Climate Change programme has been set up to lead these changes. The programme is focussed on reducing greenhouse gas emissions from both constructing and operating buildings.

In the long-term the programme will provide meaningful benefits for New Zealanders. The proposed changes will make sure New Zealand’s buildings are using as little energy and water as practical, and that they are warmer, drier and better ventilated. This means more money in people’s pockets due to lower energy bills, and healthier places for us all to work and live.

This work will not just be a series of quick fixes but a ‘once in a generation’ system change to help deliver the climate outcomes New Zealand, and the world, is asking for. We’re starting the conversation around ‘how’ the changes should be made, and we’ll consult on our ideas as our thinking is developed further.

What’s next

While this won’t be easy, it will be worth it.

Taking Action The Building for Climate Change programme has committed to two broad areas of action to support the path to low emissions.

The first area is mitigation. This will look at improving the operational efficiency of buildings, by reducing the amount of energy and water buildings use, and improving ventilation and comfort. These improved efficiencies will, in turn, lead to lower emissions. As part of the mitigation strategy, the programme will also look at.

A public consultation to start the conversation on the frameworks to support the mitigation strategy just recently closed. Thank you to everyone who took the time to share your feedback with us. We will soon be publishing a summary of submissions on our website.

Most of the rest of this year will be spent consulting with the sector, and the people that would be impacted by these changes, to make sure we get this right.

While we would like to move as quickly as we can, as we take these steps we need to carefully consider the costs they’ll have for New Zealanders – especially in this COVID-19 world.

Consultation on the first proposed changes to the Building Code will likely take place in March 2021. If those changes are agreed upon, they will come into effect in late 2021.

The second area of action the programme is focussed on is reducing embodied carbon emissions across a building’s whole life cycle – from the production of building materials, all the way through to what happens to the building when it’s at the end of its life.

In the meantime, if you’d like to stay involved, register to receive updates on our website www.building.govt.nz

As part of these plans, a series of targets will be developed that the sector will have to keep under while they are designing and building. There will be a plan for tightening these targets over time.

MBIE is the over-arching regulator of New Zealand’s building system.

Our Building System Performance (BSP) branch provides policy and technical advice on New Zealand’s building system, rules and standards, and implements building legislation and regulations to meet New Zealand’s current and future needs.

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IN THE KNOW —

Handle job variations easily with tech Variations or changes to the work you’ve agreed are often inevitable and can be frustrating.

But handled correctly – with a good ‘Variation Process’ – they don’t have to become a problem for you or your customer.

Having a clear process for managing and communicating variations to your team and your customer are vital.

A Variation is an alteration to the scope of works laid out in a construction contract – it can be an addition, substitution, or complete omission. Common examples include: • your customer asks you to do some extra work; • the architect or engineer needs a design change; • your earthworks subcontractor had to remove more soil than allowed for; or • your customer changes their mind.

A good Variation Process is one which is clear, consistent, and documented properly. It doesn’t need to be complicated and could be as simple as:

CoConstruct and Buildertrend: both have a variations (or ‘Change Order’) feature as part of the system. You can do everything – raise the variation, include the costs for the variation, send it to your customer and they can even sign it electronically without the need for paper copies. Your team can track their time and you can manage your main contract or variations budgets. And don’t forget to invoice your customer!

CoConstruct and Buildertrend allow you to invoice your customer so you can make sure you’re getting paid for the extra work.

NextMinute: to raise a variation simply create a new task within your job. Create a quote and make sure that your quote includes the scope of the change. From NextMinute, you can email it directly to your customer and they can electronically accept or decline the variation. Your team can track their time against the task in the app and you can easily invoice any time and materials tagged to the task or the variation quote.

Builda Price: manage your variations process within its Job Tracker. This adds a new variation for your team to track their time, and for materials to be tracked against. This will ensure the time and materials for the Variation are accurate and your customer can clearly see the costs for the variation on their invoice.

Good tech helps with variations Managing your variations with tech simplifies the process, making it easier by: • quickly documenting the scope of the variation • quoting the costs of the variation • seamlessly communicating it to your customer (and even request their digital signature) • tracking all expenses and time for completing the variation • making sure you actually get paid for the variation.

Variations don’t need to be a stressful headache for you and your customers. Get in touch with Anna on anna@freeup.kiwi about how Cloud-based software can help you run your projects more smoothly – ensuring everyone is on the same page – so that you can focus on growing your business for the future.

Here are five examples of how commonly used Project Management Systems can help to clearly document, communicate and invoice variations on your projects: Buildxact: quickly raise a variation, provide the details, quote the costs and send it to your customer for signature. You can track your materials costs against the variation, your team can track their labour and you can quickly invoice the variation to your customer.

See right for an example of their simple Variations Form.

Pictured right is an example of their simple Variations Form.

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Anna Brooks Free Up. Free Up are NZCB National Partners and tech experts for Builders. Anna makes the process quick and easy, from selecting the right software to setting up the system to training staff.

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IN THE KNOW —

The payment retentions rules get some teeth Most members of New Zealand Certified Builders (NZCB) do high-volume or top-end architecturally designed residential projects, and some commercial work as well. Not many do high-rise or infrastructure projects. Consequently, the members of NZCB generally get to use the NZCB suite of building contracts, which don’t provide for payment retentions.

However, an increasing number of members of NZCB do the kind of work that requires them to sign one of the New Zealand Institute of Architects contracts or one of the New Zealand Standards contracts. Those contracts do provide for retentions, so it is becoming increasingly important that members of NZCB become familiar with the rules that apply to them. Those rules are currently being tightened up, and parties in the building industry are going to have to take them seriously for the first time.

It was the Mainzeal collapse in 2013 that motivated the Ministry of Business Innovation and Employment (MBIE) to write some rules around retentions. They studied all the overseas regimes for the protection of retentions, consulted the New Zealand construction industry, and decided that retentions were to be held in trust for the tradesmen who had earned them. The new rules were then drafted and inserted into the Construction Contracts Act 2002. The Government decided the rules were only to apply to commercial construction contracts, although the definition of “commercial” is a wide one and includes residential homes that are not going to be lived in by their owners, and all subcontracts whether they are on residential projects or not.

It is becoming increasingly important that members of NZCB become familiar with the rules that apply to retentions.

The party withholding the money is required to take some affirmative action to demonstrate that the funds are held in trust (or provide a bond or an insurance policy to the contractor instead). The rules say that retention money held in trust does not need to be paid into a separate trust account and may be mixed up with other moneys. But the party withholding the money does have to keep proper accounting records that correctly record all retention money held on trust, and those accounting records must be made available for inspection by the contractor.

The new rules were introduced in a bit of a rush, and without adequate consultation with construction lawyers or insolvency experts. Consequently, they lacked a lot of detail when they first came into force on 31 March 2017.

Their first big test came when Ebert Construction Ltd went into receivership on 31 July 2018. The receivers applied to the High Court for guidance and permission to administer the funds, and Justice Churchman of the High Court passed judgment on the new rules on 12 November 2018. That was followed by the judgment of Associate Judge Paulsen on 8 April 2020 in relation to a similar application by the liquidators of Corbel Construction Ltd. What these two judgments established was that every time a developer or contractor goes bust owing retentions to the contractors below them, someone has to apply to the Court to be appointed a receiver of the trust funds. The receiver’s fees and expenses will be paid out of the trust funds before the contractors’ claims. Contractors will only receive their retentions if they have been put aside in a separate account.

If they haven’t been paid into a separate account, and the contractors haven’t been paid the balance of their invoice, then they are just unpaid invoices, not retentions.

What that meant, is that subcontractors who are owed retentions by small-medium construction firms were inevitably going to miss out. That is either because the construction company doesn’t have a separate retentions account, or because there isn’t enough in its retentions account to cover the receiver’s fees and expenses, so no-one will apply to become the receiver.

Consequently, in the vast majority of cases the whole objective of introducing the retentions-held-in-trust regime came to nothing.

There are two aspects of the Ebert and Corbel judgments that were completely at odds with the legislation. The requirement for a separate bank account, flies in the face of section 18E(2) – “Retention money does not need to be paid into a separate trust account, and may be commingled with other moneys”.

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Then there is Section 18I – “Any term in a construction contract is void that purports to require the payee to pay any fees or costs for administering a trust”. Despite that, the Ebert receivers and the Corbel liquidators were permitted to take their administration fees and expenses, as well as the legal fees for the application to the court, out of the trust funds.

Then there is the question of how to enforce the rules.

If the company that failed to put that money aside has now gone into liquidation, it is pointless suing it for breach of trust, even if you were allowed to (which you are not).

So, what was the intended solution? MBIE concluded that two existing offences under the Crimes Act 1961 – Section 220 (theft by a person in a special relationship) and section 229 (criminal breach of trust) – would provide the answer. These provisions apply to directors and senior managers of construction companies who have knowingly and intentionally broken the rules, and the maximum penalty is 7 years’ imprisonment.

Unfortunately, it hasn’t worked out that way. MBIE has apparently learned that to use those sections in the Crimes Act they would need evidence of an intention to defraud the subbies, which is a major stumbling block.

So faced with growing criticism of the scheme, MBIE commissioned the accounting firm KPMG to produce a comprehensive review in August 2019, and the Building and Construction Minister Hon Jenny Salesa then published a Cabinet Paper on 7 July 2020 which proposed several enhancements to the scheme.

Those are as follows:

• When a property owner or a head contractor receives a payment claim from a contractor who has done work for them, the contractor typically gets a “payment schedule” in response. This tells the contractor how much they are going to receive, and why. There are six criteria under the Construction Contracts Act that the payment schedule has to satisfy. There will now be a seventh – the payment schedule will have to say how much retention money is being withheld (if any), and in what form (cash, liquid assets, insurance, or bond).

• If the party withholding the retention money goes into receivership or liquidation, the receiver or liquidator will automatically have the ability to administer the funds for the contractors who are entitled to them.

I’m not persuaded that receivers and liquidators didn’t already have that power, but it does no harm to clarify it. Presumably it means they won’t have to go to court, so that will save on legal fees, but the receiver or liquidator can still take their own fees and expenses out of the retention money.

These changes were supposed to have been introduced to Parliament and adopted before the 2020 election, but that didn’t happen. It remains to be seen whether the incoming Government will persevere with them, but they are sensible reforms, so hopefully they will.

Most larger construction companies already have a retentions trust account, but experience tells us that when financial disaster looms, the directors get desperate and stop following the rules. That has two consequences. First, contractors who are owed retentions will be only partially protected.; and secondly, the directors are now going to face the very real possibility of a criminal conviction.

• Retention money won’t be able to be co-mingled with other funds, and instead it will have to be held in a separate bank account.

• Failure to do so will be a “strict liability” offence (so absence of intent is irrelevant) with a maximum fine of $200,000, and the directors of the company will be personally liable for a fine of up to $50,000 (although they can run a defence based on extenuating circumstances).

Geoff Hardy is a partner in the Auckland law firm Martelli McKegg and is a construction law specialist.

Contact Geoff on (09) 379 0700 or geoff@martellimckegg.co.nz.

This article is not intended to be relied upon as legal advice.

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FROM NZCB —

Halo 10-Year Residential Guarantee is here I am delighted to launch our new Halo 10-Year Residential Guarantee product to our members.

From previous communication to members over the last three months, the new Halo Guarantee is being provided by Halo Guarantees Limited, a company owned 100% by the New Zealand Certified Builders Association (NZCB) but with its own Board, staffing and contact details keeping it separate from the Association. The guarantee that is being offered is the first version from Halo Guarantees Limited. I am sure over the coming months there will be developments and refinements of the terms and conditions of cover provided by the guarantee.

Halo Guarantees Limited will accept applications from 1 October 2020 for projects that have started from January 2020 onward, but due to the suspension of the Halo insurance guarantee product were not able to be provided earlier in the year. This is in line with what has been outlined in past updates to members over the last few months on the reintroduction of the Halo Guarantee.

This is an exciting time for the Association and I know you will support the new Halo Guarantee in providing assurance to your homeowner customers in addition to them choosing an outstanding builder being a member of NZCB.

Where do I get more information on the Halo Guarantee?

All Halo Guarantee resources are now available for download from the NZCB Members’ Only Toolshed website, by clicking on the Halo tab.

You can download the following documents: • Halo Homeowner Handbook – for full terms and conditions • Halo Member Handbook – includes comparison chart • Halo Application Forms • Halo Waiver of Subrogation

How do you apply for a Halo Guarantee?

There are several ways that you can apply for the Halo Guarantee:

1. Online If you are using a NZCB Online Building Contract your Halo Guarantee Application is automatic from 1 October 2020.

2. Manual Application Form If you are using a NZCB Hardcopy Building Contract or another type of Building Contract, you will manually have to complete a Halo Guarantee Application Form and email this to applications@halo.nz, along with a copy of your building contract.

3. Retrospective Application Form If you are making an application after the build has started, you will need to complete a Retrospective Application Form. Please send Retrospective Applications by 31 October 2020 via email to applications@halo.nz, along with a copy of your building contract.

NB: Halo Guarantees Limited may also require a copy of your building plans but they will advise you if this is needed.

Grant Florence Chief Executive

The Guarantee at a glance HALO 10-YEAR RESIDENTIAL GUARANTEE

COVER TIME FRAME

HOW MUCH ARE YOU COVERED FOR?

Application process Ensure your Halo Guarantee Application has been sent.

You must apply before building work starts

Guarantee Acceptance: We will let you and the homeowner know when your guarantee has been accepted (after processing your application and payment of the guarantee fee) in the form of an electronic letter

The Halo Guarantee commences on the Possession Date or the Completion Date (whichever is the earlier) and ends on the 10th anniversary of that date

After building work is completed Materials and Workmanship defects [Structural and Non Structural]

You are covered for 2 years after building work is completed

Maximum total for all claims over the life of the Guarantee = $1,000,000 or value of the Building Contract, whichever is the lesser*

Structural defects

You are covered for the next 8 years from Guarantee Acceptance

Maximum total for all claims over the life of the Guarantee = $1,000,000 or value of the Building Contract, whichever is the lesser*

Temporary accommodation during remedial work

During remedial work

Covered up to 26 weeks

Selling your property The Guarantee will be automatically transferred to a new Owner multiple times during the life of the Guarantee

Transferring the Guarantee does not extend any of the timeframes above

*Maximum single claim $250,000 or value of the Building Contract, whichever is the lesser.

Visit the NZCB Members’ Only Toolshed for the full set of Halo Guarantee terms and conditions.

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IN THE KNOW —

The Estimators A-Z tendering checklist A. You have made the tender list. The documents have been issued. Carefully unpack and list each uniquely labelled and bound set of documents. Discipline on document control is essential in all phases of project procurement and delivery.

B. Look for checklists, including document transmittals, lists of drawings, tables of contents. If you cannot identify a master checklist that contains all items received, create one.

C. Is there a set of conditions of tendering? Make sure you identify minimum proposal requirements to avoid a low score or disqualification from participation.

D. Is there the requirement for a document deposit? What are the document deposit rules?

E. If you are still using paper, date stamp and “Tender Set” stamp all your documents.

F. Ditto for receipt of any Notices to Tenders documentation.

G. When are tenders closing? Can you meet this date? If not, when should you seek an extension? Or should you withdraw? If you seek an extension immediately, there may be time to replace you on the tender list. Do you wait for the first Notice to Tenders?

H. Read through all documents and familiarise yourself with the project requirements. Make notes as you go under key headings.

Tender deliverables, bonds, insurances, programme, company resources, financial status, track record, references, probity, form of tender, proposed contract terms, specific conditions (terms subject to customisation of a standard form contract and special conditions – the alteration of standard form terms by adding, deleting or amending), provisional sums, nominated subcontractors and suppliers, sectional completions, warranties, liquidated damages, bonus and retentions.

I. Are there long lead items, access issues, existing site conditions/hazards.

J. Is there a schedule of quantities? If there is, do a bulk check to see how accurate it is.

K. What are the tender assessment rules? Is there a weighted points system?

L. Are you the Super Mario Bros? If not, then you will want specialist trade contractors to price their specialist trade works to you as part of your tender proposal.

O. Set up your first draft trade package summary with formulas for adding up your price.

P. Setup a digital and physical package pricing filing system so you can orderly review what is received and assessed from specialist trades and record what has been determined to be the basis of each specialist trade input into your tender proposal.

Q. Prepare and issue invitations to tender for the trade packages you have identified.

R. While you await trade tender queries and prices, measure and estimate the cost of your own direct works, i.e. Preliminary and General, concrete, carpentry, etc.

S. Prepare a programme, methodology and possible team.

Does your programme meet the tender programme? If your programme is longer, can you better it? What will that cost?

Will you offer a saving for a longer programme?

T. Draft your tender submission (excluding price) and double check you know the correct date, time and method of delivery allowed/required.

U. Notice to Tenders. Receive review and determine, is there time to Price, if not request an extension to closing time.

Distribute to relevant specialist trade tenderers.

V. Assemble your estimates and quotes on your master summary and list the endorsements it is currently based on for management review. Is something missing? Do a quick estimate and plug that gap with an allowance at your risk or a provisional sum to transfer the risk to the client.

W. Use the tender form provided.

X. What profit margin to apply? Will your tender comply with principal requirements or will you be submitting an alternative proposal? If you are not submitting a fully compliant tender, make your proposal subject to a list of tender endorsements so it is clear where you are deviating from the scope received.

Y. Have someone else review your complete proposal and run their own calculator over the numbers to make sure there are no basic errors. Then deliver your completed and checked tender on time to the designated place.

Z. Check that all your workings are carefully filed for easy location and review post tender when your client contacts you with post tender queries or a tender award decision.

M. Define the boundaries of the Trade packages and special material supply items needing external price input/ assessment? Invite prices from specialists.

N. Be careful to identify scope that may fit into more than one trade package or not fit any trade package. These are the items you will miss or double up on. Either way it is usually unwelcome news to lose or win a tender by mistake.

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For more information or help on anything mentioned in this article please contact The New Zealand Building Economist at editor@nzbe.co.nz.

Matthew Ensoll FNZIQS Reg.QS, Editor at The New Zealand Building Economist (NZBE). NZBE are National Partners of NZCB and provide residential and light commercial building cost information that can be relied on. Find out more about the New Zealand Building Economist, their technical book selection and Blog at www.nzbe.co.nz

IN THE KNOW —

The key to revolutionising your leadership Leading a team can be a rewarding experience but it can also bring difficulties that can be hard to overcome.

A D-Style leader will often find the S-Style employee infuriating because of their preference for stability over change, their more reserved behavioural style and their strong sense of fairness and justice – and this employee may find working for a D-Style leader difficult.

Unfortunately, at some point, most employers experience the tougher side of people management.

While this can take its toll on you personally it can also negatively impact your business: • low productivity, performance or motivation

A person required to work outside their natural behavioural style will expend more energy to do so – something that takes its toll over time.

• poor communication • high absenteeism or staff turnover • unhappy customers The blame for this woeful list of problems is often squarely attributed to the employee or to having made a bad hiring decision. Most business leaders don’t reflect on how their own leadership style might indirectly contribute to the challenges within their business.

The key to revolutionising your leadership lies in gaining a greater understanding of not just your leadership style but in better understanding the behavioural style of your employees – and how the two might work together for the good of your people, your business and your bottom line.

The best way to gain such understanding is through the use of assessment tools.

I highly recommend Extended DISC, an assessment tool that doesn’t qualify people as good or bad or give a pass or fail, but that reveals a person’s natural behavioural style.

Extended DISC has one overriding objective: To make every employee more valuable and more productive and to create an effective and efficient team environment.

The Extended DISC behavioural styles These highly scientific assessments, based off a short series of online multiple-choice questions, shows a respondent’s natural behavioural style under four categories: D-Style, I-Style, S-Style and C-Style.

Your employee, who appears to you to lack motivation and be giving a poor performance, may in fact have become demotivated by having to work to your way of leading without any reciprocal understanding of what they might need to give their best.

Using Extended DISC for people management Individuals who are better understood can be better motivated and managed towards an improved job performance. This in turn strengthens organisational culture and results in less staff turnover and absenteeism.

Furthermore, rather than just improving communication, the understanding of an employee’s natural behavioural style can also help you utilise your employees on tasks to which they are naturally best suited.

Want to get the most out of your workforce?

If you would like to understand your own behavioural style, the behavioural styles of your employees and start the journey towards making every employee more valuable, more productive – and create an effective and efficient team – please get in touch.

I am passionate to help you evolve and become a more successful leader.

People are rarely just one style but often have one style that is stronger than the others.

As an example, leaders whose natural behavioural style is a D tend to make fast decisions, be results driven, look on their people as another resource, set demanding goals and expect others to listen and follow.

On the other hand, an S-Style leader will put a higher emphasis on maintaining routines, trust and loyalty, will value experience and knowledge and will lead through a gradual evolution of goals.

To get a sample Peak Performance Leadership and Management report go to https://online.excc.co.nz/step/peak-performanceleadership-and-management-report To book a meeting directly with me go to https://excc.co.nz/bookings/

Jason Dinan –Jason is the Founder and Principal of Executive Coaching and Consulting and has 27 years of leadership experience developing high performing teams in 23 countries.

He has guided various leading home builders in NZ and Australia to double and some to triple sales in under 12 months.

29

HEALTH AND SAFETY —

Overlapping duties: working with other businesses Whenever there are multiple businesses on-site at once it can be a bit confusing who is responsible for what.

The simple rule of thumb is each business must do what they can, within reason, to keep everyone safe. This relates to their own team, other workers, or anyone that steps on-site.

The best way to do this, work together and communicate.

It’s everyone’s responsibility On-site it is everyone’s responsibility to manage health and safety. Businesses must work together to keep all workers on-site safe. Chances are there will be overlapping health and safety activities and obligations when multiple companies are working together.

Covering the gaps When there is an overlap, why is this communication important? Two reasons.

Firstly, it allows both parties to clearly define roles and responsibilities and establish an action plan for how health and safety will be managed.

Secondly, they may recognise risks that you may not and vice versa. Working together can increase the scope of the hazards recognised – ultimately making site safer!

Gaps can occur when businesses:

In this case, it’s critical everyone follows the 3 C’s – consult, cooperate and coordinate.

• Have a lack of understanding about each others roles

By following the 3 C’s businesses are ensuring that everyone is aware of any overlapping duties, so roles can be clearly defined and work isn’t impacted.

• Are not the best equipped to manage a specific risk

The importance of communication Communication is key. Worksites are busy places.

With contractors and subcontractors coming and going, there are a lot of moving parts. To maintain a safe working environment for all, communication must be prioritised.

As a PCBU, if a new team comes onto site, make sure to run them through a full induction.

If it arises there may be an overlap in responsibilities, seek them out straight away and follow the 3 C’s.

• Assume the other business is responsible for a risk • Aren’t aware of the works other businesses are undertaking

Understanding the extent of your duty When there are overlapping duties on-site, how do you determine the extent of your duty? You will need to consider the extent to which you can influence or control the risk in question.

This can be determined by considering the following: • Control over the work activity – if you are the business managing or running the work being undertaken • Control over the site – if you are the main contractor or subcontractor • Control over your team – a business will have more control over its own team or contractors than others on-site Ultimately, the more influence and control you have over the site or workers, the more control you have over the risk – the more responsibility you have.

Working along other businesses is a natural part of residential construction. Everyone on-site has a duty to open up the lines of communication and look out for each other.

The HazardCo Team. HazardCo is a NZCB National Partner and, as your trusted safety partner, we provide you with the tools and support you need to #SortYourSafety.

To find out how HazardCo can benefit your site, call us on 0800 555 339 or visit hazardco.com

30

RE DYSuperslab

30086

HEALTH AND SAFETY —

Concrete NZ issues concrete panel lifting anchor warning Those who carry out work with precast concrete panels are being warned to ensure they meet industry standards following a serious near-miss incident.

In December 2019, a precast concrete panel which weighed 20 tonnes was being lifted at an Auckland construction site when the cast-in lifting anchor failed and the panel fell. While no one was harmed the risk of serious injury was high.

“It is critical that the material of the installed anchors meet the requirements of specified industry Standards. Anchors and the lifting clutches should both be made of an appropriate ductile material to avoid brittle failure.”

Following the incident WorkSafe carried out testing which confirmed the failed lifting anchor was made from a brittle material and therefore should not have been used. The lifting anchors had been self-imported by the manufacturer.

Justin is confident that Concrete NZ Precast Sector Group members are well aware of the risks and source lifting anchors from reputable suppliers, but is reminding non-members of the risks around purchasing a non-compliant product.

WorkSafe’s Principal Engineer, Stuart Wright said WorkSafe engaged with the manufacturer of the precast panels to determine if any other panels existed with the same brittle lifting anchor.

“The risks of this are potentially increased when sourcing offshore products where the quality and testing regimes may not meet the specified requirements. We are reminding everyone to keep in mind that when self-importing products additional testing may be required to ensure the product conforms to New Zealand requirements.”

“WorkSafe is satisfied all panels containing anchors from the same batch as the failed anchor have already been erected or positioned without further incident. The manufacturer of the precast panels has voluntarily surrendered to WorkSafe, all of the unused lifting anchors that were supplied in the same batch.”

Concrete New Zealand (NZ) Precast Sector Group President Justin Bragg said the design and installation of lifting anchors should only be carried out by those with experience.

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Guidance on the roles and responsibilities for the safe handling, transportation and erection of precast concrete can be found in the WorkSafe document Safe work with precast concrete: Handling, transportation and erection of precast concrete elements at https:// worksafe.govt.nz/dmsdocument/4161-safe-work-withprecast-concrete Concrete New Zealand is a recently formed association that supports industry to represent concrete as the material of choice for a modern and resilient New Zealand. This will be achieved through a consolidated voice that brings confidence, knowledge and leadership to members, industry and regulators. For more information contact Dave McGuigan, Concrete NZ Technical Director, on 027 5355 144 or dave@concretenz.org.nz

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HEALTH AND SAFETY —

Site Safety and the new normal Kiwi construction businesses – especially those in Auckland who have been back at Level 3 – have been doing what it takes to adapt to the “new normal” out on site. Site Safe looks at some of the practical measures businesses are taking and how it’s been going.

As New Zealanders, we’re great at thinking outside the box or coming up with a “number 8 wire” approach to solve problems.

We’re also great at mucking in and getting the job done – and the COVID-19 safety protocols are a great example of this.

When the pandemic struck, the industry came together to proactively put in place a set of protocols that would allow everyone to get back out on site as soon as possible, and to do so without putting our people, and the public, at risk.

But what’s it been like working under Level 3 after the relative ease of working under Level 1?

Health and safety manager at Auckland-based Kalmar Construction, AJ Staples, says it’s all about everyone on site working together.

“It’s really all about that cooperation between contractors and suppliers and everyone communicating and working together.”

In addition to the complying with the industry protocols, Kalmar have focused on encouraging handwashing, not just sanitising, and have invested in extra wash basins and new technology which enables better contact tracing and sign-in processes.

It’s important that everyone maintains their focus on beating the virus, AJ says.

“This is something that’s going to be with us for a long while.

Yes, there will still be some difficulties as it’s a new way of doing things, but it needs to be sustained.”

And Site Safe’s safety advisors say they’ve seen a great range of practical ideas being put in place out on site at Levels 2 and 3, including:

Physical distancing and contact tracing: • Remote inductions and contact tracing forms – some bigger sites have moved to send out their induction information by email before contractors arrive on site. This can also include sending out a contact tracing questionnaire. In addition to the Ministry of Health QR codes, some sites have added their own QR code outside the gate so that workers can complete the questionnaire before entering.

• Toolbox Talks – some main contractors are now doing these by email/remotely • Prestart meetings – some sites are asking for one representative from each crew to attend the briefing – this person is then responsible for filling in the rest of their team

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• Meetings – video conferencing tools have been key in cutting down face to face meetings • Staggered breaks/meals – roster systems for smokos and lunches have been put in place • Break rooms and common areas – tables have been separated to allow for increased distancing • Workers have been travelling to site in their own vehicles to allow for distancing and hygiene • Some sites are operating a one-way system for stairs and entry and exits e.g.one staircase for traffic going up, one staircase for down • Apps that detect when you’re arriving and leaving site – if it’s active on your phone and you walk on or off site, it will record your location in the site database

Hygiene: • Larger sites that previously had a turnstile entry system with finger-print scanning operating have replaced these in favour of a security officer recording sign in details at the entrance • More sites are using professional cleaning services and increasing the frequency of cleaning • Increased use of PPE such as masks and gloves • Multiple foot operated handwash stations located around the site • Hand sanitiser mounted on cones – so you can’t miss it • Temperature checks • Hygiene posters at key locations on site • Wheelie bins set up as hygiene stations These are just some of the measures that we’ve noticed on site – if you’re interested in adding your own, WorkSafe have set up a website called BetterWorkNZ, which is designed to allow businesses to share and collaborate on better ways of working – including ways to cope with COVID-19 challenges.

If you would like to know if your health and safety is on track, Site Safe can work with you to review and improve your health and safety performance.

Go to www.sitesafe.org.nz to get in touch with a health and safety advisor.

Jeff Strampel, Health and Safety Lead, Site Safe NZ. Site Safe is a NZCB National Partner and a not-for-profit, membership-based organisation that supports a culture of health and safety in New Zealand construction.

HEALTH AND WELLBEING —

Coping with stress during infectious disease outbreaks When you hear, read or watch news about an outbreak of an infectious disease, you may feel anxious and show signs of stress. These signs of stress are normal and may be more likely or pronounced for people who live in or have loved ones living in parts of the world affected by the outbreak. In the wake of an infectious disease outbreak, monitor your own physical and mental health. Know the signs of stress in yourself and your loved ones. Know how to relieve stress and know when to get help.

Know the signs of stress What follows are behavioural, physical, emotional and cognitive responses that are all common signs of anxiety and stress. You may notice some of them after you learn about an infectious disease outbreak.

Your behaviour. You may experience: • An increase or decrease in your energy and activity levels • An increase in your use of alcohol, tobacco or illegal drugs • An increase in irritability, with outbursts of anger and frequent arguing • Trouble relaxing or sleeping • Frequent crying or excessive worrying • Wanting to be alone most of the time • Blaming other people for everything • Difficulty communicating or listening • Difficulty giving or accepting help • An inability to feel pleasure or have fun.

Your body. Your body shows stress by: • Having stomach aches or diarrhea • Losing your appetite or eating too much • Having headaches and other pains • Sweating or having chills • Getting tremors or muscle twitches • Being easily startled.

how you handled your thoughts, emotions and behaviour around past events.

• Know that feeling stressed, depressed, guilty or angry is common after an event like an infectious disease outbreak, even when it does not directly threaten you.

• Connect with others who may be experiencing stress about the outbreak. Talk about your feelings about the outbreak, share reliable health information and enjoy conversation unrelated to the outbreak to remind yourself of the many important and positive things in your lives.

• Take time to renew your spirit through meditation or helping others in need.

Know how to relieve stress You can manage and alleviate your stress by taking time to take care of yourself. The following strategies can help.

Keep yourself healthy: • Eat healthy foods, and drink water • Avoid excessive amounts of caffeine and alcohol • Do not use tobacco or illegal drugs • Get enough sleep and rest.

Use practical ways to relax: • Relax your body often by doing things that work for you – take deep breaths, stretch, meditate, wash your face and hands, or engage in pleasurable hobbies • Pace yourself between stressful activities, and do a fun thing after a hard task • Use time off to relax – eat a good meal, read, listen to music, take a bath or talk to family • Talk about your feelings to loved ones and friends often • Take care of your physical health to help lower your stress

Your emotions. You might be: • Feeling guilty or angry • Not caring about anything • Feeling overwhelmed by sadness • Feeling heroic, euphoric or invulnerable.

• Take a break to focus on positive parts of your life, like connections with loved ones.

Your thinking. You might be: • Having trouble remembering things • Having trouble thinking clearly and concentrating • Feeling confused, or having difficulty making decisions.

Keep things in perspective

Pay attention to your body, feelings and spirit: • Recognise and heed early warning signs of stress.

• Recognise how your own past experiences affect your way of thinking and feeling about this event, and think of

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Set limits on how much time you spend reading or watching news about the outbreak. You will want to stay up to date on news of the outbreak, particularly if you have loved ones in places where many people have gotten ill, but make sure to take time away from the news to focus on things in your life that are going well and that you can control.

Get the facts

The costs to setup your own EAP Services account:

Find people and resources you can depend on for accurate health information. Learn from them about the outbreak and how you can protect yourself against illness if you are at risk.

You may turn to your family doctor, a local health department, government agencies or an international organisation.

• The $310.00 + gst establishment fee is waived.

Exclusive to NZCB Members.

• An annual Programme Management Fee based on headcount will be charged as per below.

Exclusive to NZCB Members:

Seek credible sources of information about infectious disease outbreaks.

– 1-5 staff $100.00 + gst per annum (down from $447.00 + gst). Exclusive to NZCB Members

No matter what the nature of your issue, or how overwhelming it may seem, the wide scope of expertise available through EAP Services is there to support you as you work towards a positive resolution.

– 6-10 staff $250.00 + gst per annum (down from $447.00 + gst). Exclusive to NZCB Members

NZCB offers all members three FREE sessions with EAP Services each year. To apply for these services, please contact Karla at the National Support Office on karla@nzcb.nz. A form will then be sent to you to complete which gives Karla authorisation to act on your behalf. Once you have completed the form, you will receive an EAP case number and details on who to call for help.

– 51+ staff at the usual rates for the staff headcount bands we have set.

If you would prefer to have a full confidential service for your staff, then you can apply to have your own EAP Services account. What is the difference? If you have your own account, then your staff can simply call EAP Services direct without having to go through NZCB first.

partnering for performance

– 11-50 staff at the usual $447.00 + gst per annum

• Standard Counselling will be charged at the $142.00 + gst sessional rate (down from $265.00 + gst per session which is our non-contracted rate).

• Alcohol and Other Drugs Intervention will be charged at the $192.00 + gst sessional rate.

EAP Services Limited. EAP Services are Partners of NZCB and New Zealand’s leading employee assistance programme provider, committed to supporting organisations to enhance the wellbeing and performance of their staff.

HEALTH AND WELLBEING —

Nine ways to recognise a man’s stress What are the signs you should be looking out for to tell if a male colleague or boss, partner or friend, is experiencing stress?

But hey… isn’t stress just a figment of the imagination? Or, is it a very real state of mind that massively affects the body?

And can you seriously tell if someone else is suffering inside?

Yes, stress is real, its effects on the body are far reaching, and yes, the tell-tale signs of stress will most likely be evident – males spend a lot of energy trying to hide how they feel for as long as possible so you will need to look for the evidence.

Stress can be described as a state of mental or emotional strain or tension resulting from adverse or demanding circumstances.

Everyone needs to understand how important it is to acknowledge any stress, anxiety, or tension they’re experiencing. Admitting to yourself or to a trusted professional that you are living with stress is the first step towards finding a solution. It can be very easy to make excuses, deny the obvious signs, ignore any symptoms, justify the why, or convince yourself that what you’re encountering is due to circumstances outside of your control.

‘You must first see yourself as part of the problem before you can be part of the solution.’

— Peter Furlong So, how do you know if that guy you work or live with is experiencing some form of stress, overwhelm or anxiety?

Here are nine of the most commonly displayed symptoms which could indicate that the man in front of you is stressed or anxious: 1. Withdrawn – seems to spend more time alone, hiding out in an office or out on the job, not joining in as much with others 2. Working longer hours – yet doesn’t seem to be achieving any more, in fact it appears he’s achieving less 3. Doesn’t want to do anything socially – not as much fun as he used to be, things all seem a little too serious, not keen to do the social events with the team 4. Always tired – looks tired, seems lethargic and as though things are a bit of an effort 5. Indecision – takes longer to make decisions, even the simple everyday ones 6. Sudden bursts of anger – these outbursts would be out of character, he ‘loses it’ over something relatively minor 7. Loss of focus – his mind seems to be all over the place, you can’t seem to get him to zoom into what’s really needed, hard to pin down

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8. Increased addictive behaviours – eating more junk food or missing lunch, drinking, smoking more, or using drugs (legal or otherwise) 9. Reduced emotional connection – doesn’t seem to care as much about the people around him, not as engaged as he used to be, not as available, not as present Keep a look out for these signs. One or two isolated events doesn’t mean stress or anxiety but in combination these symptoms generally indicate there’s something going on for the guy, and his stress or anxiety will require attention sometime soon.

People often ask me if men and women experience stress or overwhelm in the same way and do men and women give off the same ‘stress signals’? The short answer is ‘No’.

There are some similarities but there are some crucial differences to look out for. I will cover these points next time in ‘Nine Ways to Recogise a Woman’s Stress’.

For helpful, practical strategies, communication tools and techniques Linda has written the Award Winning book ‘Transforming Your Stress Into Business Success’. This is available at: www. transformingyourstressintobusinesssuccess.com Linda Wells – The Business Stress Specialist. Linda is a speaker, trainer and consultant. Over the past 14 years, she has inspired and educated men and women to lead, communicate and respond more effectively to avoid overwhelm, reduce stress and increase productivity, success and enjoyment.

ADVICE FINANCIAL

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Advice Financial and nib can offer you a comprehensive package for looking after your employees.

Immediate cover for pre-existing conditions not including general exclusions and the serious condition lump sum option.

Employees can get the same cover and benefits for their family members if they join within 90 days of the cover starting.

TO TAKE ADVANTAGE OF THIS OFFER, CONTACT JAMIE OR HAMISH TODAY. Phone 0800 10 22 64 or email jamie@advicefinancial.co.nz or hamish@advicefinancial.co.nz

in partnership with

AROUND THE REGIONS —

Nick Matthews NZCB & ITAB Business Development Manager – South Island

The new normal At the time of writing this article, COVID-19 community transmission had raised its ugly head again.

As the country and our industry take a breath, we wait for the flow-on effect it will have on our lives and businesses as lockdown is enforced upon us. I’m left wondering if the effects will be as predicted.

Or, ‘our team’ of five million Kiwis will recognise ‘it is, what it is’ and accept this as ‘the new normal’?

I suspect by now however, that our members will be familiar with and reasonably proficient at changing between the alert levels, including the various protocols that impact on the day-to-day running of a building project. Please be vigilant with these protocols to ensure you are not caught out, even if the non-aligned and ill-informed builder working alongside you is not so diligent. You wouldn’t want to be singled out for non-compliance, as the outcome could have a disastrous effect on your business and future workflow.

During these times, it is very important to keep up-to-date with any changes, either COVID-19 related or other industry relevant topics. To do so, I encourage you to visit the New Zealand Certified Builders (NZCB) website and login to the members only Toolshed which is updated regularly and a great source of accurate information you can trust.

A visit every week or as time allows is well worth the effort.

If you have never logged in or are having trouble logging in, give National Support Office a call on 0800 237 843.

It’s important to keep up-todate with any changes, either COVID-19 related or other industry relevant topics.

My colleague Shane Ririnui, North Island Business Development Manager, asked me to remind you that our members only closed FaceBook page is one way that members can support each other in these challenging times.

For example, you may be in the fortunate position of having too much work and not enough human resource to process it. A quick post on the closed FaceBook page could solve the problem and potentially assist a fellow NZCB member and their business when times are tight.

The closed FaceBook page is also another source of information offering advice and lessons learned from experienced builders. Please be mindful however, that the responses are often opinion based and you should always complete due diligence before accepting these opinions as factual. This was highlighted to me recently by a Christchurch based builder who was dealing with a staffing issue and it turned out that the advice given on the closed FaceBook page was inaccurate. If in doubt, always consult a professional service. Contact details for a number of professional services can be found in the members only Toolshed.

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NZCB Canterbury members from left Josh Woodley, Kerry Manson, Pat Coughlan, Simon McRae, NZCB Canterbury President Richard Poff with Winstone Wallboards Chief Executive, David Thomas.

You may recall in the last issue of InHouse (August/ September 2020, page 28), I wrote an article about the changes occurring within the tertiary education sector, and what effect they will have on our industry. Further detail has since been released by Government on how to access financial support available to both employers and apprentices. I encourage you to read about the financial support options available at www.workandincome.govt.nz/ work/apprentice-support/index.html and to take advantage of these initiatives.

The latest support initiative to be launched is the Regional Apprenticeships Initiative (RAI). Available to employers of apprentices at locations outside of Auckland, Wellington and Christchurch, the RAI is funded by the Provincial Growth Fund and will see support for up to 1000 apprentices and their employers across a range of sectors. The initial focus is on helping recently displaced workers due to COVID-19, and Maori and Pacific peoples into apprenticeships. Further details about the RAI can be found on page 14 .

Canterbury NZCB members recently enjoyed some corporate hospitality thanks to the Winstone Wallboards, South Island based crew. Many thanks to Dale, Richard and Steve for hosting a great night of Super Rugby Aotearoa.

It just happened to be a home game for the Crusaders against the ‘then’, top of the table Auckland Blues.

Who could resist the opportunity? The result of the game and the 2020 competition are now in the pages of history.

Warm regards to you all.

AROUND THE REGIONS —

NZCB welcomes new Regional Presidents NZCB is proud to introduce two new Regional Presidents.

Let’s find out a little more about them...

Hi, I’m Nick Hill and I took over as President for the Blenhiem/ Marlborough region in March 2020. I moved to Blenheim with my family as a teenager, and I have been in the construction industry here for close to 30 years. I started my career in aluminium fabrication then took on a building apprenticeship.

I’ve been self-employed in building for close to 15 years now.

BLENHEIM/ MARLBOROUGH

I’ve been a member of New Zealand Certified Builders (NZCB) since 2013 and as the President for the Blenheim/ Marlborough region I’m looking forward to promoting the NZCB brand, to help make people aware of who we are and what we do.

When I’m not on the building site (which isn’t often!) you’ll usually find me camping, or out enjoying the various water activities Marlborough has to offer – diving or just having some fun on the jet-skis.

Nick Hill NZCB President Blenheim/Marlborough

WAIKATO

With 25 years in the industry – 17 years as a self-employed builder and about 15 years as a New Zealand Certified Builders (NZCB) member – it is fair to say NZCB has been a big part of my business and professional life. The people who know me know I’m not much for watching from the side lines which is probably why I have spent about 10 years on the Waikato committee and completed a stint on the NZCB Board.

I have been fortunate to have had a varied career which included a much younger me living and working in the United States for nearly two years. A more recent change in direction saw me take a role with the Earthquake Commission where my building background and current LBP status are key.

My partner Lisa and I live in Hamilton with our four kids (aged 14 to 22).

With the kids growing up it’s a reminder of how crazy fast time passes and how important it is to work towards a work life balance.

When opportunity knocks, the motorbike gets fired up. There is not much that’s better than exploring the less travelled roads of New Zealand to a beach café.

Mike Haywood has been one of Waikato’s best presidents. So, on behalf of Waikato NZCB – thanks Mike. I am sure you will bring the same passion and hard work to your current position on the NZCB Board.

I intend to continue the Waikato region’s current direction and culture with the great people we have on our committee.

Tim Dove NZCB President Waikato

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AROUND THE REGIONS —

Dan Gallagher NZCB President Mid & South Canterbury

Mid & South Canterbury Regional AGM

MID & SOUTH CANTERBURY

In early August, the New Zealand Certified Builders (NZCB) Mid & South Canterbury members met for a Trade Evening and their Annual General Meeting, which had been scheduled for earlier in the year but was postponed due to COVID-19.

The evening was hosted by Mid & South Canterbury Regional Partner, Ullrich Aluminium in Timaru and was well attended, not only by local NZCB members but also NZCB members travelling from surrounding rural locations, which was good to see.

South Island, Nick Matthews for coming down and updating us on the Halo Guarantee and apprenticeship training, including support that is now available.

Many thanks to Ullrich Aluminium’s Aaron Segar, for your hospitality and for arranging guest speakers from Easy Access Co and Tusk Tools. Everyone seemed to enjoy the informative presentations and factory tour, with some even taking advantage of the ‘on the night’ discounts by purchasing some products, making it worthwhile for all.

Many thanks to all who came along to support this event and to NZCB Business Development Manager

Events Calendar INDUSTRY EVENTS

NZCB REGIONAL EVENTS

CONZTRUCT TRADE SHOW

CANTERBURY CANCER SOCIETY RELAY FOR LIFE

Oct – Nov CITY

DATE

TIME

ROTORUA

Tue 13 Oct

4–6:30pm Energy Events Centre

TAUPO

Wed 14 Oct

4–6:30pm Great Lake Centre

WELLINGTON

Tue 3 Nov

4–7pm

Sky Stadium

PALMERSTON NORTH

Wed 4 Nov

4–7pm

Central Energy Trust Arena

NEW PLYMOUTH Thu 5 Nov

4–7pm

TSB Stadium

10 Oct 10am

VENUE

Nga Puna Wai Sports Hub, Christchurch NZCB Canterbury is proud to be participating in the 2020 Cancer Society’s Relay for Life event. Competitors will partake in a baton relay for 12 hours, helping to raise vital funds for the Canterbury/West Coast Division of the Cancer Society. This is an inspiring community event that gives everyone a chance to celebrate cancer survivors, the carers, remember loved ones lost to cancer and to fight back by raising awareness and funds to support the work of the Cancer Society.

CONZTRUCT is for builders, electricians, architects, designers, and other specialist trades people to further their breadth of knowledge, education and gain a greater understanding of new product technologies.

There’s LBP & CPD points available and it’s FREE to attend!

Please contact nick@nzcb.nz if you’re interested in helping to pass the hammer baton.

All ages and fitness levels welcome.

For more information and to register visit www.conztruct.co.nz

For more information visit www.relayforlife.org.nz

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NZCB REGIONAL EVENTS

WAIKATO/ COROMANDEL CHARITY GOLF DAY

TAUPO CHARITY GOLF DAY

23 Oct

30 Oct

REGISTRATION

TEE OFF

8am 9am

REGISTRATION

SHOTGUN START

9:45am 10:30am

Ngaruawahia Golf Course 5925 Great South Road | Ngaruawahia

Tauhara Course Taupo Golf Club 32 Centennial Drive | Taupo

• $160 per team or $50 per player

• $250 Inc GST for a team of four • 18 holes • Proceeds going to Lake Taupo Hospice

• 18 holes | Ambrose Rules Apply • Proceeds going to BLENNZ Hamilton Visual Resource Centre

For more information contact Nicola on 022 194 8747 or taupo@nzcb.nz

For more information contact Merynn on 027 629 6820 or waikato@nzcb.nz

TARANAKI CHARITY GOLF DAY

05 Nov

REGISTRATION

NELSON BAYS GOLF DAY TEE OFF

9am 10:30am

06 Nov

SIGN IN

TEE OFF

1pm 2pm

Stratford Golf Club Pembroke Road | Stratford East

Greenacres Golf Club 4 Barrett Ave | Best Island | Richmond

• $25 per player | Teams of four • 18 holes | Ambrose Rules Apply • Proceeds going to St John

• $35 per player • 9 Holes | Ambrose Rules Apply For more information contact Jo Reilly on nelson@nzcb.nz

For more information contact Brad Gibbons on 0274 814 626

WAIKATO TWILIGHT BOWLS, BEERS AND BBQ

NZCB BUILDNELSON TRADE EXPO

27 Nov

18 Mar 2021 3pm – 7pm

Claudelands Bowling Club 1 Kitchener Street | Hamilton

Annesbrook 40 Saxton Road | Stoke | Nelson

COST: $160 per team of four

Trade Dedicated Expo for Building Professionals

A night of fun for all with Lawn Bowls, BBQ and Beers, prizes and giveaways.

• FREE entry • Keep up-to-date with building industry products and services with Trade industry specific stands • Lots of prizes to be won • Mingle with like minded people • Nibbles provided • Earn LBP Points

For more information contact Merynn on 027 629 6820

AUCKLAND MEMBERS FAMILY DAY Due to COVID-19 restrictions the Family Day at the Zoo has been postponed.

New date to be confirmed.

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Save the date!

NEXT GENERATION —

ITAB Apprentice Completions Congratulations to all the ITAB Apprentices who have recently completed their National Certificates in Carpentry!

Ara Institute of Canterbury

Otago Polytechnic

Sheng Lai

Dewhirst Construction Company Limited

Todd Buckley

Deane Fluit Builder Limited

Alan Anderson

Tayla Eason

Tony Wilkins Builder Limited

Glenn Munro Construction Limited

Jackson Lynskey-Reid

Simplexity Construction Limited

Brady Robertson

Adam Turnbull Building Limited

Daniel Flanagan

Dominion Constructors Limited

Riley Haymes

Elevate Building Co. Limited

Richard Gunther

Morel Construction Limited

Sunia Makasini

RMC Construction Limited

Corinna Nicole Bohny

Contract Holdings Limited

Mark Henry

Naylor Love Construction Limited

Patrick Rodger

Dymanic Construction Limited

Zekiel Nathan-Tuake

DHS Construction

Liam Jackson

Tony Wilkins Builder Limited

Nopera Stockford

Davie Construction Limited

Liam Finn

Nolan Building Limited

Caleb Singer

Olson Builders

Joshua Appo Strange

Ironstone Construction Limited

Unitec New Zealand John Montgomery

Cousins Construction Limited

Richard Josey

Topline Builders

Nelson Marlborough Institute of Technology (NMIT) Joseph Dillimore

JB Allan Builders

Harry Peacey

Naylor Love Construction Limited

Benjamin Slierendrecht

Foothold Developments Limited

Northtec – Future Trades David Gardner

Joseph Pyle Construction Limited

Manu Scott-Arrieta

Pete Brown Builder Limited

Matthew Clements

Haigh Developments Limited

Michael Keogh

RHJ Builders Limited

Brandon Squire

Rob Littlejohn Builders 1998 Limited

Kori Sutton

Modern Earth Homes Limited

Rory Hogg

Antonio Builders Limited

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Matthew Clements who is employed

by Haigh Developments Limited and attended Northtec – Future Trades.

Rory Hogg who is employed by Antonio Builders Limited and attended Northtec – Future Trades.

NEXT GENERATION —

Brian Dillon AST Trust Chairman

Responding to uncertainty – the new norm?

As we approach the last quarter of the year, there are varying views on how 2021 will shape up.

Understandably a lot of this will be centred around individual and family well-being, but very closely connected to the economic health of the regions, and New Zealand overall. This is no different in the vocational training sector, with the COVID-19 recovery initiatives yielding varying responses.

In July, the Targeted Training and Apprentice Fund (TTAF) scheme – essentially zero fees – was launched, with some areas experiencing immediate and strong uptake in both full and part time programmes. Other areas haven’t seen that uplift (yet?), perhaps a reflection of a steady pipeline of work to continue with, but as COVID-19 continues to remind us of its presence, demand may well increase.

Levels of collaboration across the Industry Training Providers (ITPs), and with some Industry Training Organisations (ITOs), continue, in anticipation of all vocational trainees being part of New Zealand Institute of Skills and Technology (NZIST) by 2023. This will create a singular and joined up system which should give employers and trainees more flexibility in navigating their way through a qualification.

In August, the Apprenticeship Support Programme commenced, with the Apprentice Boost perhaps the most significant part of that for employers. The Apprentice Boost comprises of subsidies to retain existing or take on new apprentices; that may well give employers confidence to continue supporting training, or in some cases to take on a trainee for the first time.

Even with all of these initiatives and changes, one thing that will probably be constant is the need for the pastoral support for apprentices. The Apprenticeship Scholarship Trust (AST) has enabled this support for many years, and is committed to doing so into the future. If you are aware of anyone who needs some financial support, direct them to the ITAB website at https://www.itab.co.nz/grant-application-form/

Are you in dispute over the interior finishing and completion of a project?

We have specialised assessors who can provide an independent report to review what has happened – call AWCI today.

TECH TIPS —

Cavity sliders in wet areas CS Cavity Sliders are a practical space-saving solution for bathrooms, en suites, laundry and other wet areas, saving precious space.

Consider the following points to ensure you have no issues with installation: • H3.1 treated jambs, nogs and skirting blocks may be required (all available from CS FOR DOORS).

• Ensure that the door is properly sealed on all sides including the edges • Use doors with steel inserts for extra stability and to reduce the risk of the door bowing • Check where the plumbing needs to run – it cannot run in the pocket, so a false wall beside the pocket may be required • If you are tiling, we can supply the cavity with ply on the side to be tiled • Tiling your pocket or running a false wall beside your cavity pocket will require a non-standard width jamb on one side which we can easily provide for you For more light flow in bathrooms or en-suites, CS FramelessGlass Cavity Sliders are a good solution. There are many different glass options available including frosted, tinted, printed or branded.

Another nice choice is the CS MirrorLite door. The unique design allows the mirror to cover the entire face of the door, making it suitable for en-suites, walk-in robes and bathrooms and creating an illusion of spaciousness.

Ply Panel Cavity Sliders in a Tiled Application CS Cavity Sliders from CS FOR DOORS are suitable for tiling onto if required. It is necessary to ensure the correct installation procedure is followed and a suitable tile substrate is fixed to the cavity pocket. The cavity wall needs to be correctly waterproofed, and cavity slider, tiles and wall linings must all be installed as per the manufacturer’s instructions to be compliant.

For especially heavy tiles or if the cavity pocket is to form part of the shower enclosure it is recommended that the cavity pocket is manufactured with a 17mm H3.1 sheet of plywood in the frame. Double lining the cavity pocket with suitable wallboard and tile substrate will also provide additional protection.

For more information visit https://tinyurl.com/y6ok8jv4

This Tech Tip was supplied by CS for Doors. CS for Doors are NZCB National Partners and manufacture cavity sliding door systems for both residential and commercial applications. Their range includes products for disabled access and healthcare, automatic and self closing options as well as specialty doors and hardware.

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TECH TIPS —

Solving moss and mould problems After winter and with so many of us spending more time indoors than normal, many homes and buildings are suffering from an infestation of mould.

On painted surfaces, mould looks like dirt, and frequently the two cannot be visually distinguished.

The most common species are black, but others can be brown or green. By wetting the surface and rubbing, mould will show up as slime.

(which indicates it has been killed) wash thoroughly with clean water to remove residues. Once the moss and mould is completely removed and the surfaces have been correctly prepared, proceed with the Resene recommended paint system.

Mould is a major cause of paint disfigurement. It destroys the paint’s fresh clean appearance, and if left unchecked it shortens the life of the paint film.

Unless removed within a few months of its appearance, mould penetrates the body of the existing film and once firmly established, will grow through subsequent paint coatings, impairing adhesion and ruining the appearance of the paint work, as well as being detrimental to the health of many who suffer from conditions such as asthma.

Improved ventilation will be needed to minimise the risk of mould in the future.

For more information visit www.resene.co.nz/ problemsolver

Mould must be treated before being painted over, otherwise it will grow straight through the paint. If mould does appear thoroughly clean down to remove all loosely adhered material. Treat areas of moss or mould infestation with Resene Moss & Mould Killer, correctly diluted (see pack) with clean water. As soon as the mould has been completely de-colourised

This tech tip was supplied by Resene. Resene are NZCB National Partners and have been making quality paints, wood stains, coatings and colours in New Zealand since 1946.

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News Bites

NEWS BITES

NEWS

NZCB welcomes new National Partner, LMC Timber LMA Timber is New Zealand’s largest supplier of reclaimed and sustainably sourced Australian Hardwoods.

We deliver milled to order timbers such as: • Cladding • Decking • Solid hardwood flooring, • Large beams/posts • Custom fabrication such as trusses along with • Landscaping • Joinery timbers and much more!

By repurposing timbers, some of which can be over 100 years old – we bring them back to life and preserve one of nature’s most beautiful elements. Our timbers are all hand selected by quality control expert staff. We are indeed experts in our field and are the only specialised hardwood company in New Zealand to have a bespoke Showroom located at 281 Dyers Road, Bromley, Christchurch.

For more information visit www.lmatimber.co.nz

NEW PRODUCT

Control your lock from anywhere with Yale Access Apps have made many everyday tasks so much easier, from banking to booking and everything in between.

Well now there is an app that can not only lock and unlock your door from wherever you are in the world – it can see instant notifications on who has come and when, set up and share temporary digital keys, and when you do get home automatically unlock the door for you every time.

For tradies this lock is a game changer as it is super convenient, easy to use and keeps a full audit trail.

So how does it work? Simple – With the app and any Yale Access compatible lock plus the Yale Connect Wi-Fi bridge and module you’re only a finger tap away from key-free control.

For more information visit www.yalehome.co.nz/yaleaccess

NEWS

Want to improve your pricing process?

Online pricing training from redQS, the Perfect Pricing training gives you the tools and processes to price accurately and with confidence over and over again for the life of your business.

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We cover Measuring and Pricing Labour, Tags and Clarifications, OffSite Overheads, On-Site Overheads (P&Gs), Margin vs Mark Up and Processing Variations.

For more information see https:// perfectpricingprogramme.thinkific.com/ courses/perfect-pricing-process or email: paul@redgroup.co.nz

NEWS

Mitre 10’s new SmartMate accounts Work smarter, not harder with Mitre 10’s new SmartMate accounts.

but you won’t get end-of-month invoices to deal with.

SmartMate Charge is a flexible onaccount solution that delivers a seamless experience whether you’re instore or online, with trade pricing, 24/7 access to Mitre 10 Trade Hub, estimation and quotation tools to support your business operations.

Apply for a SmartMate Cash account at www.mitre10.co.nz/trade-account/ smart-mate

Apply for a SmartMate Charge account at www.mitre10.co.nz/trade-account

Prefer to pay as you go? No problem.

SmartMate Cash is the one for you. You’ll get trade pricing and Trade Hub access,

NEWS

Has your payroll reduced? Now’s the time to tell ACC ACC wants to ensure that your 2020/21 provisional levy reflects the impact COVID-19 may have had on your payroll. You are due to be sent your levy invoice from October.

Your 2020/21 provisional levy is based on an estimate of your liable payroll for the year ending 31 March 2021. To arrive at this estimate, ACC uses the 2019/20 liable payroll information that your business supplied to Inland Revenue.

Between now and the end of September, ACC is encouraging employers to update their estimated liable payroll for 2020/21. This is something you should consider, if you know that COVID-19 has had an impact on your payroll, or is about to. This will help ACC ensure your invoice is as accurate as possible.

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There are two ways to provide ACC with a revised liable payroll estimate: 1. If you’re an employer with PAYE staff, register or log in at MyACC for Business (simply scroll down to the actions section of your policy information when logged in) 2. If you’re a non-PAYE shareholder, contact our Business Customer Contact Centre on 0800 222776 or at business@acc.co.nz ACC has created a web page that contains helpful information about invoicing this year and it’s available at https://www.acc.co.nz/for-business/businessupdates/ and look for the article What to expect from invoicing in 2020, or you can call 0800 222 776 if you have any further questions.

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FREE UP is now a CoConstruct Tier 1 partner We can help you to get CoConstruct up and running in your building company, so you can concentrate on building your business and get your nights back.

NEWS

NZCB welcomes new National Partner Tile Space Commercial For exceptional tiled solutions for builds of all sizes from commercial to residential, we’ve got you covered.

With over 30 years’ experience in tiles and exclusive partnerships with the finest tile manufacturers across, Europe, Asia and South America, we leave no square, rectangle or diamond stone unturned in helping you get the best in tiles.

New Zealand owned and operated – we have seven showrooms in Auckland as well as stores in Wellington, Tauranga and Hamilton. Tile Space also has a Nationwide reseller network – from Kerikeri to Invercargill, carrying all our tile ranges.

Contact our dedicated Commercial team and start finding solutions for your job today https://tiles.co.nz/commercial

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To find out more, check out www.freeup.kiwi/events

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47

PACKING CLEARANCE

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To kick off, we’re running a ‘Co-Construct - Getting Started and Quick Wins’ online workshop. The first one will be on Wednesday 4th November.

In this 2-hour CoConstruct introduction, you will learn: • A general overview of CoConstruct • How to use daily logs • Schedule basics • How you can manage your leads and sales process • Using To Dos After the workshop, you’ll have a good foundation to start using CoConstruct in your Building company and we’ll agree your Top 3 features to start using immediately.

FREE UP is offering a special Introductory price of NZ$67 + GST for the workshop (normally NZ$99 + GST)

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NEWS

NEWS

Fairview offers builders a new information hub

Get PlaceMakers in your pocket

Fairview is making it easy for builders to access the information they need to install Fairview joinery with a new information hub.

The PlaceMakers Trade App allows tradies to: • Place orders online for contactless pick up within two hours after confirmation • Place orders for contactless delivery via PlaceMakers standard delivery or courier* with express 60-120 minutes or overnight options • View, track, change or update your orders • Search for products and view your trade price • See whether products are in stock at your local branch • Choose different levels of access for your team and delegate who can place orders • Set a credit limit

The new Fairview Specifiers website offers builders ready to go information on frames and fixings, standoff details, rebate thresholds and easy reference rebate calculation sheets.

Designed specificallywith builders in mind, the website’s hub also features installation guides to a range of Fairview suites, providing builders with easy solutions and a better understanding of the products that they are working with.

For more information visit www.fairviewbuilders.co.nz

*Product restrictions exist for courier deliveries due to size restrictions

The app acts as a PlaceMakers branch in your pocket giving you

everything you need to know about where your orders are at so you can focus on the job.

More information visit https:// tradeportal.placemakers.co.nz/en/ trade-app/

Skip the counter PlaceMakers is launching a world-first in-store experience for builders to get in and out of the branch faster than ever before.

Skip the Counter is a simple process with the PlaceMakers Trade App, enabling you to purchase on your trade account at any PlaceMakers drive-thru without visiting the counter.

More information visit https://www.placemakers.co.nz/trade/ skip-the-counter/

NEWS

NEWS

Get your CPD points on the run, with the Abodo Presents podcast series

NZCB welcomes new National Partner Bahco

We understand that keeping your CPD points up is a necessary task.

So, we’ve put together a series of informative podcasts on design, construction and sustainability - bringing together a range of climate-conscious thought leaders, architects and designers.

Topics include: Biophilic Design in the Built Environment: with David Trubridge David Trubridge is a NZ based designer and craftsman – known for his sustainability bent. David discusses his views on sustainability, indigenous culture and beauty, and shares his thoughts around a connection to nature and how western cultures can learn from Polynesian culture.

The Intersection of Art and Architecture: with Matter Architects Jon Smith and John Holley, founders of Matter Architects, discuss their view on modern NZ architecture,

how art influences their practice, their approach to design and looking at post COVID-19 architecture.

Mass Timber Construction: with Tom Chung In this podcast we speak to Boston based architect Tom Chung about the design of some of the first large scale “Mass Timber” buildings in the United States and his reasons for driving this timber renaissance.

Sign in through Teulo to gain CPD points from these podcasts, or freely listen on Spotify or Soundcloud.

As innovators for over 150 years, Bahco has introduced the most advanced tools in the world and is a leading brand based on innovation.

European made, we design and manufacture tools and saws tailored to the most demanding professionals in the industry, building and construction, automotive and green sectors, focusing on performance and ergonomics.

From the innovation of the pipe wrench and the modern adjustable wrench, the product range has expanded with a total assortment of products. We set out to make the very best – for efficiency, user-friendliness, quality, design and ergonomics, providing incomparable levels of performance in each specific area of application.

Today, we are a symbol of quality and above all contribute to people’s health, wealth and safety by offering the most valued productivity solutions in the world.

For more information visit http://www.bahco.co.nz/home

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FROM NZCB —

What is the difference between our NZCB Partners?

New Zealand Certified Builders (NZCB) are proud to partner with many different companies throughout New Zealand. The Association has formed these partnerships so they can then offer a wide range of expertise, knowledge, support and discounts to NZCB members. These partnerships are categorised into four groups; Affinity, Strategic, National and Regional Partners. Below we explain the difference between each partnership.

Affinity Partners

Strategic Partners

Affinity Partners are carefully selected, researched and interviewed before being brought on-board to ensure the products/services offered are worthwhile and beneficial.

Affinity Partners offer discounts to NZCB members.

More information on the products/services available can be found on the ‘Member Benefits’ page of the members only Toolshed. These partnerships are categorised into four groups; Affinity, Strategic, national and Regional Partners. Below we explain the difference between each partnership.

All Strategic Partnerships are negotiated with and offered a unique Strategic Partnership by the NZCB Chief Executive.

Strategic Partners is another name for our corporate sponsors.

Our Strategic Partners play a vital part in assisting NZCB to cover costs for your personal development/training through the NZCB regional seminars, NZCB Annual Conference or monthly live Zoom Webinars. Their support also assists to cover expenses with our marketing and communications.

The NZCB Strategic Partners are predominantly trade merchants whom you will already have a relationship with.

NZCB do not align with any particular trade merchant.

Our current Affinity Partners include:

Our current Strategic Partners include: Deals and discounts on your mobile and broadband plans

Cost + % discount on most Noel Leeming products

Exceptional vehicle deals

Discounted rate on AA Business Care

National Partners National Partners are organisations that have multiple stores and office locations throughout the country and supply products/services which are useful to NZCB members.

National Partners are given the opportunity to promote their products/services to you through the NZCB communications e.g. InHouse magazine, email newsletters and events.

Exclusive pricing on Fisher & Paykel and Haier products

A full list of our National Partners can be found on the next page and further detail about these organisations can be found on the ‘Our Partners’ page of the NZCB website or members only Toolshed.

Regional Partners Fuel Card Programme – offering discounts

Regional Partners are businesses that are only located in your region. They are generally either a product/service that you use locally. They offer you discounts, as well as providing sponsorship for your local golf days and other social events.

We also encourage Regional Partners to get involved with NZCB events, such as attending training workshops.

Fuel Card Programme – offering discounts

A full list of your Regional Partners can be found on the ‘Our Partners’ page of the members only Toolshed.

Exclusive Health Insurance packages with NIB (Business Members only)

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FROM NZCB —

NZCB National Partners NZCB is proud to partner with the following companies who align with our Association and give NZCB members access to a wealth of expertise and support throughout New Zealand.

COMPANY

WEBSITE

COMPANY

WEBSITE

Abodo Wood Ltd

www.abodo.co.nz

MiTek New Zealand Ltd

www.miteknz.co.nz

Altus NZ Ltd

www.altus.co.nz

New Zealand Visa Connections

www.nzvisaconnections.com

Anzor Fasteners Ltd

www.anzor.co.nz

NZ Foam Ltd

www.nzfoam.co.nz

APL Window Solutions

www.aplnz.co.nz

Open2view

www.open2view.co.nz

Assa Abloy New Zealand Ltd

www.assaabloy.co.nz

Pacific Steel (NZ) Ltd

www.pacificsteel.co.nz

NEW! Bahco

www.bahco.co.nz

Paslode New Zealand

www.paslode.co.nz

Bowers Brothers Concrete Ltd

www.bowersbrothers.co.nz

PlaceMakers

www.placemakers.co.nz

Brand Collective

www.elwdworkwear.com.au

Pro Clima New Zealand Ltd

www.proclima.co.nz

Building Recruitment Ltd

www.buildingrecruitment.co.nz

Productspec Ltd

www.productspec.net

Bunnings Ltd

www.bunnings.co.nz

Proven Systems Ltd (DVS)

www.dvs.co.nz

CS For Doors Ltd

www.csfordoors.co.nz

Quotable Value Ltd

www.qv.co.nz

CSR Building Products (NZ) Ltd

www.csr.co.nz

Ramset New Zealand

www.ramset.co.nz

Curtis Architecture

www.curtisarchitecture.co.nz

Red LBP Ltd

www.redlbp.co.nz

ECKO Fastening Systems

www.ecko.co.nz

Red Quantity Surveying 2017 Ltd

www.redgroup.nz

Fairview Systems Ltd

www.aslnz.co.nz

Red Stag Timber

www.redstag.co.nz

Franklin Plumbing and Builders Supplies Ltd

www.franklins.co.nz

Renault New Zealand

www.renault.co.nz

Free Up

www.freeup.kiwi

Resene Construction Systems

www.reseneconstruction.co.nz

Futurewood

www.futurewood.nz

Resene Paints Ltd

www.resene.co.nz

GTEE.co.nz

www.gtee.co.nz

Rosenfeld Kidson & Co. Ltd

www.rosenfeldkidson.co.nz

HazardCo

www.hazardco.com

Sellwood Products Ltd

www.sellwood.co.nz

Hilti (New Zealand) Ltd

www.hilti.com

Senco Brands (NZ) Ltd

www.senco.nz

HomePlus

www.homeplus.co.nz

SIKA New Zealand

www.nzl.sika.com

Independent Building Supplies

www.ibs.co.nz

Simx Ltd

www.simx.co.nz

INTAKS NZ Ltd

www.intaks.co.nz

Soudal Ltd

www.soudal.co.nz

Jacobsen Creative Surfaces Ltd

www.jacobsen.co.nz

Steel Frame Solutions

www.steelframesolutions.co.nz

James Hardie New Zealand

www.jameshardie.co.nz

Tax Management New Zealand

www.tmnz.co.nz

Jesani Distributions Ltd

www.jesani.co.nz

The New Zealand Building Economist

www.nzbe.co.nz

JSC Timber

www.jsctimber.co.nz

The Trades Coach

www.tradescoach.co.nz

KLC Ltd

www.klc.co.nz

Thermakraft Ltd

www.thermakraft.co.nz

Kopine

www.kopine.co.nz

NEW! Tile Space Commercial

www.tiles.co.nz

Laminex New Zealand

www.laminexnewzealand.co.nz

Tradeworx

www.tradeworx.co.nz

NEW! LMA Timber

www.lmatimber.co.nz

USG Boral New Zealand

www.usgboral.com/en_nz

Marley New Zealand Ltd

www.marley.co.nz

Viking Roofspec

www.vikingroofspec.co.nz

Marshall Innovations Ltd

www.mwnz.com

Warmup NZ Ltd

www.warmup.co.nz

Matley Ltd

www.matley.co.nz

YourQS Ltd

www.yourqs.co.nz

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SmartMate Charge Get the job done, wherever you are.

SmartMate Charge is a flexible on-account solution to meet the needs of trade and business customers.

• Your Home store looks after your day to day needs.

• Easy in-store purchasing at other participating Mitre 10 and Mitre 10 MEGA stores.

• All purchases automatically charged back to a single account.

• 24/7 access to Trade Hub - for online ordering, pricing, estimating and managing your account.

• Set & maintain account permissions for your team.

Enquire online at www.mitre10.co.nz/trade

A Mitre 10 SmartMate Charge Account is available to selected customers nationwide.

Normal credit criteria apply when opening a new account. Terms and conditions apply.