NZCB InHouse Magazine June/July 2017

The off icial magazine of the New Zealand Certif ied Builders Association

June/July 2017 — Membership Recognition Awards Pg 13 & 48

The 2017 Apprentice Challenge Winner Pg 32

Centrespread —

2017 NZCB Conference Pg 26

Apprentice Challenge Winner, Chris McLean with his boss, Sacha Gray.

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Contact: 10 Marsh Street, Tauranga 3110 PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 Freephone: 0800 CERTIFIED Fax: 07 927 7721 www.nzcb.nz ISSN 2463-3305

IN THE KNOW

NZCB NEWS Message from the Chairman

2

Building a Winning Team

15

Message from Operations

3

Good business

18

Membership Recognition awards

13

Busy Work

19

Halo Guarantee

14

Unfair terms in Contracts

20

Revere Magazine

43

Payment of Annual Leave

23

NZCB Advertising Levy Spend 2016

45

Bullying in the workplace

42

REDi Insurance for NZCB Members

46

10 Year Membership Recognition

48

NEXT GENERATION

26

NZCB CONFERENCE & EXPO AND APPRENTICE CHALLENGE FINAL 2017

A word from the Apprentice Winners

32

Mitre 10 Great Apprentice Race

34

Building Professionals Program

36

Completed Apprentices

36

AST Article - Charity Auction

40

TECH TIPS Free Apps

25

Online estimations save time

25

AROUND THE REGIONS

CERTIFIED PLANS Two Pukeko Builds

NZCB welcomes new Presidents

4

NZCB Otago do their bit

7

Shane Ririnui - Navigating Ahead

8

Nick Matthews - That’s a wrap!

9

Industry Events Calendar Nelson tradies offer a helping hand

17

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NZCB NEWS — Brent Chatterton Chairman

Message from the Chairman

Welcome to the latest edition of InHouse. I write this as the 19th Annual Conference winds up and ‘wow’ what another fantastic event put on by NZCB. It’s great for the industry that in these very busy times, members see value in attending conference, with record numbers again this year. Attendance has continued to grow over the last 5 years with members taking advantage of the opportunities to learn and develop from the presenters, workshops, trade stands and networking with other builders. The value of this event cannot be underestimated.

It was a great milestone for NZCB to have the Prime Minister, Bill English open the conference. It goes to show the recognition of NZCB as an industry leader.

Auckland certainly put it on for us and the Viaduct was a great place to have the conference, world class. Thanks Auckland for having us!

The Board made the decision to honour Dave Brown as a Life member, he now joins our other two Life members.

Congratulations Dave, very well deserved!

Congratulations also to our other members who were recognised for their effort and commitment to the Association, through either Appreciation or Honorary Membership Awards.

I also want to applaud all the Apprentice Challenge Finalists just for making it to conference. You are all winners and will look back on this as an excellent experience and a unique learning curve. You guys are the future of our Association and the building industry.

We hope to see you all continue your building journey with NZCB. Special congratulations to the winner, Chris McLean, well done!

Thanks Eve, Grant and the team for putting together another top-class conference. Every year I wonder how you are going to top the previous! Next year is going to be our 20th Annual Conference – what a milestone that will be!

From left: Brent Chatterton – Chairman of the Board, The Right Honorable Bill English and Grant Florence - Chief Executive NZCB, at the 2017 NZCB Conference & Expo

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NZCB NEWS —

Message from Operations

Jason McClintock Operations Manager

The value of your charge-out rate!

“Does our industry really understand the profile of a builder, carpenter, site supervisor or project manager and when is it appropriate to charge these differing rates?”

On a fixed price contract, the risk and liability of missing a budget target sits with the head contractor. With a cost and margin contract the risk sits with the client, however there is still an element of accountability sitting with the builder, who must be prepared to justify the value charged.

Here is an example.

A cost and margin job has just undergone two weeks’ worth of excavations, there was a builder, site supervisor and a labourer on site during this time. As we all know, much of the time spent excavating involves reasonably low skilled work; • watching a truck and digger • compacting fill • shooting heights • tidying up around the edges with shovel and barrow • setting up the perimeter fencing • setting up toilet, power and water • making a start on profiles The client reviews the rates charged and asks two questions; Why are they being charged a high rate for such low skilled work? And why are they being charged for three people to watch the digger at a collective rate of $150 per hour?

We weren’t having these kinds of conversations in the past, however it is a very valid question your client may now be asking themselves as they contemplate payment of your payment claims. If you were paying someone to build you a custom Hot Rod you’d expect them to manage their labour resource in the most efficient way for you. Given a building project can span many months your client also expects you to work in their best interest, the same goes with variation work.

When a client comes asking the question …

So, the challenge now is how does the builder explain himself to a client who is making a genuine enquiry about value charged versus value received?

Well firstly, if the builder thinks cost and margin work is an open purse and can simply charge whatever and whenever they like, then they are on a hiding to nowhere and I have no advice to offer.

But if the builder has considered a reasonable price, thought about who will be doing what e.g. highest paid employees will be doing the highest value work and the lowest paid will do the labouring type work. Then I offer some advice…

1) The contract says the builder is entitled for remuneration for work done, and that the builder will do this in a reasonable manner i.e. will not be negligent. Do it once and do it right!

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The client should not be paying for rework caused by the builders wrongful doing or omission – even on cost and margin contracts.

2) Because the excavation work involved critical work, a qualified builder was needed on-site full time to ensure accurate spot checks. They may not have been undertaking high level work at all times, but simply needed to be present. The site foreman was also needed at critical times, but here’s the pinch point clients are questioning, did he need to be there the whole time or just at the important moments?

Remember our Hot Rod? Would you be happy to pay for a mechanical supervisor to be there the whole time or could he be charged out for the period he was actually supervising the building of our Hot Rod engine?

Just last month, a client asked me this exact question on a job which had sustained a budget blow out. It raises a wider question, does our industry really understand the profile of a builder, carpenter, site supervisor or project manager and when is it appropriate to charge these differing rates?

At the end of the day, our clients just want to be charged the dollar value for the product value they have received, just as we would when our new 1965 Ford pick-up Hot Rod rolls out of the workshop.

AROUND THE REGIONS —

NZCB Welcomes New Presidents South Canterbury I’m Dan Gallagher, I run my own business Gallagher Trade Building in Timaru. I employ two Tradesmen and three Apprentices and an Office Manager, I have been a qualified builder myself for 23 years. We specialise in renovations, light commercial and new builds.

In my down time I enjoy diving, rugby, camping and spending time with my family – Tracy my wife, and three gorgeous children.

I took on this role as I have been involved with Certified Builders from the get go and been a Vice President for over an eight-year period. I’m passionate about helping NZCB grow in the South Canterbury region, and feel I can fulfil this passion in my role as President.

Dan Gallagher South Canterbury NZCB President

We employ 8 staff and we carry out all types of construction including; new home builds, alterations and renovations and light commercial buildings.

My wife Kendra, and I have three boys, Riley (10yo) and twins Ben and Finn (6yo). Our interests include hunting, fishing, jet boating and motor biking. I like being involved in the community and am currently the President of the Community Swimming Pool and Coach of Junior Rugby.

Southland I live in Te Anau and have done so my whole life. I started my building apprenticeship at the age of 15 in a Joinery workshop building a wide variety of joinery items. After 18 months in joinery I moved to a building company where I completed my apprenticeship. I remained with that company until 2002 when we started my own business, Paul Young Building & Renovating Ltd.

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I have been a member of Certified Builders since 2005 and have enjoyed meeting other members from around Southland. With ongoing changes in our industry, I strongly believe that the support and information that NZCB delivers, gives us the leading edge in such a competitive market.

Paul Young Southland NZCB President

AROUND THE REGIONS —

East Coast Hello! My name is Phill Claffey and I am the proud owner of Character Building based in Gisborne. I started my company in 2005, with just myself and an apprentice undertaking small jobs and renovations. Since then, the company has grown in size as demand grew.

We now have two qualified carpenters, three apprentices (one who is in his 3rd year) along with myself and wife in the office.

expert a question. I’ve been given the role of East Coast president in the last month or so after declining the last few president change-overs. I look forward to the challenge of being the president and trying to boost our local numbers as well as getting the NZCB brand out in the market place so the public know who Certified Builders are and the professional service we provide.

We specialise in new homes and renovations and carry out around 6-8 large projects a year. I am very passionate about building new homes and the building industry in general, I am always up skilling and looking for ways for my team and myself to perform better.

If I’m not working, I enjoy spending time with my two young kids and wife. We love the beach and outdoor activities. I am a mad keen hunter and fisherman, and am always looking for new spots around New Zealand to investigate.

I have been a member of NZ Certified Builders for 10 years, and I am proud to be a member! The contracts and guarantees have been a huge asset to my business as well as being able to pick up the phone and ask an

Phill Claffey East Coast NZCB President

Canterbury I have been a Business member of Certified Builders since 2008, and have been involved with the local committee since 2009. I am now starting my first year as President - my main goal being to get better member involvement in the Association, at times an uphill battle.

My company (RTP Builders Ltd) is involved in residential building work, and my wife Rosemary and I have two

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great kids doing well out there in the big world. In my spare time, I enjoy woodworking in its many forms (cabinetry, carving, turning, etc). I also have a keen interest in railways, both in model form and full size.

Richard Poff Canterbury NZCB President

IN THE MEDIA —

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AROUND THE REGIONS —

Builders Do Bit for Search and Rescue Dogs For Otago search and rescue dogs, life just got a little bit better.

Search and Rescue Dogs Otago doesn’t get any funding from the Government or anybody else.

A lot of these guys have to cough up all the money out of their own pockets so they can go away and do training and buy the gear for their dogs.

And another reason we did this is because a lot of us builders are into hunting and fishing and a bit of outdoors stuff, and we realise the importance of what these guys do.

“You never know when you might need their help.”

New Zealand Certified Builders (NZCB) Otago has raised $7,789.04 for Search and Rescue Dogs Otago which is dedicated to rescuing those lost around the region.

NZCB Otago president Sacha Gray said the local community organisation did not receive any direct funding and its volunteers paid for their own tracking gear for both themselves and their rescue dogs.

The money was raised during the recent NZCB Otago annual golf tournament, meal and auction.

Dermot Mayock gets some love from search and rescue dog Fin as New Zealand Certified Builders Otago president Sacha Gray (right) hands over a cheque to Search and Rescue Dogs Otago team members (from left) Moose, Richard Warrington, Wayne Miller and Barry Dougherty. Photo: Gregor Richardson.

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Search and Rescue Dogs Otago president Barry Dougherty said being an SAR volunteer was a costly exercise.

“We all volunteer our own time and it costs thousands of dollars a year on training and operationals.”

Members were “over the moon” to be chosen to receive the funding.

“We will look at purchasing some equipment with it — wet-weather gear, collars, stuff that gives us more ability to go out and look for missing people.”

By John Lewis Otago Daily Times

AROUND THE REGIONS — Shane Ririnui Business Development Manager – North Island

Navigating Ahead I hope everyone is revitalised, energized and motivated to achieve greatness after a most successful NZCB Conference & Expo, which took place in Auckland at the end of May. This years’ NZCB Conference & Expo was the biggest to date with great keynote speakers, educational workshops and expo stands brimming with our National Partners! It was a great opportunity for networking and of course running parallel with this was the NZCB National Apprentice Challenge Final. So, in a nut shell, two days jam packed full of information, education, fun and great memories.

Navigating ahead, we have round two of the ToolBox Seminar Series about to commence. Continuing from the first round of ToolBox Seminars, where we focused on the Pre-Contract Compliance phase, round two moves the focus to During the Contract Compliance phase. So, spread the word and join me for an evening of information and education when it comes to the world of building compliance and keeping ourselves safe during the construction phase.

Also, drop me a line when I’m visiting your area for the next ToolBox Seminar and please email me if you would like to arrange a meeting to discuss current industry topics, membership services or partake in a plain old chew the fat session. My email is shane@nzcb.nz.

Look forward to seeing you soon!

Ka Kite Ano.

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Tuesday 19 September Wednesday 20 September Thursday 21 September

AROUND THE REGIONS — Nick Matthews Business Development Manager – South Island

That’s a Wrap!

Conference is done and dusted for another year! I know those members who attended enjoyed themselves, got plenty of new & fresh industry knowledge, socialised with good friends and made the most of the experience.

Auckland certainly turned it on for us, which made the venue location even more spectacular, its facilities and functionality for hosting a conference like ours was right on point. The months of planning and detail that takes place by Eve Cooper & her team when putting conference together is massive, so your messages of support and congratulations are well received, thank you.

My personal thanks and acknowledgement on NZCB’s behalf goes to all the sponsors who each year support the Apprentice Challenge by donating prizes, resource and recognition to the event. It’s rewarding and refreshing to see the next generation of building practitioners coming through the Challenge, even some of last year’s apprentices returned as Conference delegates showing their commitment to NZCB.

As always I am heavily involved with the National Finalists of the NZCB Apprentice Challenge who represented their regions with pride and all performed very well.

The 14 finalists gave it their all as they competed against each other for the Ken Reid Memorial Trophy, but remained supportive of each other and the eventual winner – Chris McLean from Otago. Congratulations Chris on a job well done!

Looking to the immediate future, the South Island NZCB ToolBox Seminars are due to start again in late June, so I’ll see you there as we continue the topic of: Building Compliance – Construction Phase. There is bound to be some gems to take away or discuss on this topic!

The Mitre 10 Great Apprentice Race featured again this year and was taken to another level of intensity, hotly contested by each apprentice and their Mitre 10 Driver.

Prior to the race, ITAB Apprentices Sam Scoon & Mark Templeton chatted to the Prime Minister, Bill English who was impressed with the design and construction of the Trolley Racers.

Lastly, remember to update the NZCB branding on your websites, vehicles, business cards, etc. If you don’t have alliance with the new brand, you’re missing out on taking advantage of the recent exposure NZCB encountered from our National Conference that includes national media releases, social media and trade publications.

Be a proud NZCB member and show your colours!

See you in the regions.

One of the many Apprentice Challenge highlights for me was seeing the apprentice finalists meet the Prime Minister.

Pictured above Mark Templeton and Damian Bouterey chat with The Right Honourable Bill English.

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AROUND THE REGIONS —

Industry Events Calendar A half-day technical answers seminar series will be held in regional centres in June and July.

Following the successful BRANZ Answers 2016 seminar, the 2017 seminar will cover a wide range of new topics that have been developed from common questions asked of the BRANZ helpline. As we said in 2016, the key to any question is getting the right answer. The topics, presented by industry experts Greg Burn and Des Molloy, includes new requirements for fencing of swimming pools, compliance, flashings, corrosion and more.

Check for details and locations at www.branz.co.nz/seminars

Don’t miss being part of the construction industry’s largest travelling trade show tour.

25 July 26 July 27 July -

Auckland South Tauranga Napier

See conztruct.co.nz for all the info and to check out upcoming dates!

7 JULY

NZCB ToolBox Seminar Building a Game Plan | The Contractual Stage June brings part 2 of our 3 part seminar series. Join us on the road as we take four aspects of building compliance, during the construction phase, breaking them down into easy to follow steps:

OPEN DAY - pro clima HUB - Centre for Advanced Building Systems Come to the first ever open day of the one-of-a-kind training facility, focused on achieving and supporting excellence in the building culture in New Zealand. It will showcase the latest building systems for healthy, energy efficient and durable buildings and provide regular and ongoing theoretical and practical high quality education for all building professionals.

• Licensed Building Practitioner on the job learning • Consumer Protection: simple steps to understand what the Building Act requires of practitioners, warranties versus durability versus the practitioner’s obligations.

• Contracts and Variation: Areas of contract management builders are getting caught out with.

Friday, 07.07.2017 Visit any time between 12 - 5 pm Team & Tools Talk 3 - 4 pm

• Health and Safety: a look at baseline good behaviours during the construction phase.

See ‘ToolBox Seminars’ in the Members ToolShed for nationwide dates and keep an eye on your email inbox for more info!

63 Hugh Johnston Drive, Penrose, AUCKLAND Visit www.pchub.co.nz/open-day for further details.

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AROUND THE REGIONS —

Nelson Tradies Offer a Helping Hand Mitre 10 MEGA Nelson has been running their Helping Hands Community Program for 10 months and in that time, have completed 7 projects. The latest project saw them partner up with the Nelson Marlborough Institute of Technology, Gibbons Construction and Coman Construction, along with a whole list of local contractors, tradesmen and local and national suppliers to construct a disabled access bathroom for a family with a severely disabled son – at their home in Hira, which is about 20 kilometres from Nelson.

Mitre 10 MEGA had previously completed a house renovation for a family in Nelson, who had a disabled daughter. The case worker from CCS Disability Action, Helen McDonnell, is also Miro’s case worker. She approached the Marketing Manager at Mitre 10 MEGA Nelson, Murray Leaning to see if the Helping Hands Program would be willing to help out again.

Leaning says, “For us, it was a no brainer. With the addition of a 4m x 2m raked roof bathroom off the side of the house, replacing some of the veranda meant that the family have an inside bathroom, completely accessible for Miro, with a wet floor shower, which eventually will allow Miro some independence.”

5 year old Miro Romanowski was born two and a half months prematurely, with Cerebral Palsy and Ataxia (spasmodic, uncontrollable limb movements). He is in a wheelchair, and is very dependent on personal care and help.

Because of their location, there is no reticulated sewerage, and with the properties proximity to the river, they can’t have a septic tank. The family had a composting toilet and shower room across the garden, 15 metres from the house, up a set of stairs, that Miro’s chair wouldn’t fit up. It meant that Miro had to be carried to the toilet, and held in the shower and washed. This led to a few mishaps, with a soapy, wriggly boy being very hard to hang on to. Enable, one of the departments of the District Health Board, were not able to provide any funding for the job, because the bathroom wasn’t attached to the house. They will adapt existing bathrooms, but cannot build new ones.

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With the offer of help from NMIT and their carpentry tutor and ITAB rep, Steve McIntyre – who organised three of his old apprentices from Gibbons Construction (Dan Banks and Broden Toto) and Brandon Banks from Coman Construction as well as the donations of materials from suppliers, it became possible to undertake the job. The local school and community did some fundraising, A Give a Little page was set up and the Mike Pero Foundation kindly made a $2,000 donation.

Work started on the 2nd of May, in sometimes very cold and wet conditions, all went according to plan – check out Miro’s shower on Facebook, for a heap of progress photos and stories.

The final product is a great testament to the skills these tradesmen and apprentices learned as part of their ITAB training, and the schooling they got from NMIT. Such a small project has been a real life changer for Miro and his family. We look forward to being part of another project together as a group!

NZCB NEWS —

Membership Recognition Awards 2017 In recognising the efforts of the Association’s members in leadership and commitment, the Chairman made the following recognitions at the NZCB Annual General Meeting on 26th May 2017.

Life Membership David Brown Honorary Membership Robert (Bob) Monopoli

Appreciation Awards Richard Kepka Brian Stafford Richard Seeger William (Pat) Gubb Keith Bisman Patrick Coughlan

Bob Monopoli receives his Honorary Membership Award from Chairman, Brent Chatterton.

Dave Brown addresses the audience after receiving his Life Membership Award.

Richard Seeger receives his Appreciation Award from Auckland President, Stavros Evangelidakis and Chairman, Brent Chatterton.

Brian Stafford receives his Appreciation Award from Chairman, Brent Chatterton.

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Pat Gubb receives his Appreciation Award from Auckland President, Stavros Evangelidakis and Chairman, Brent Chatterton.

NZCB NEWS —

Halo 10 Year Residential Guarantee Halo at Conference Thanks to everyone who visited the Halo Guarantee stand at the NZCB conference. A fantastic opportunity to catch up face to face with members and hear all your wonderful feedback on NZCB’s flagship product. It was great hearing from those who really understand the benefits of Halo and have become ambassadors of the guarantee themselves.

Now that BrokerWeb Risk Services are also the preferred supplier for NZCB’s general builders’ insurance with REDi, members can rest assured that all their insurances are taken care of by experts of the industry.

Important Reminders from BrokerWeb Risk Service Certificates of Practical Completion

Application Forms Please remember to submit fully completed application forms to BWRS. All the information requested on the application form is required by Lloyd’s of London.

Many members are submitting forms that are only semi completed. It slows down the processing time for everyone when BWRS have to chase the missing details. As you all know, it is important that the Halo Guarantee is paid for and in place before the work begins, therefore, let’s make the process as seamless as possible and make sure those applications are completed properly first time, every time!

A reminder to complete and submit the Halo Guarantee Certificate of Practical Completion once the contracted work has finished. This is imperative as it captures the final contract value including variations. It also records the Date of Possession which is what triggers the beginning of the Defects Insurance Period as well as the builder’s Sleep Easy Indemnity Cover (commences 1 year later). Please send the completed forms to halo@bwrs.co.nz. If the CPC form isn’t returned, the sum insured may be insufficient.

Member Tip: You can price the Halo Guarantee yourself by logging into the Members ToolShed and using the Premium and Excess Guide on the Halo 10 Year Guarantee page!

www.nzcb.nz/members/ 10-year-guarantee/

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If you have any questions regarding the Halo 10 Year Residential Guarantee, please contact Brittany Robertson at the National Support Office on 0800 237 843 or BrokerWeb Risk Services on 0800 644 444

IN THE KNOW —

Build a Winning Team I guess you’ve noticed, finding a good builder to add to your team isn’t easy right now, especially if you are in Auckland or Christchurch.

If you are one of those frustrated building company owners trying to find good staff, perhaps you could approach the challenge as the head coach of a new Super Rugby franchise might. Top quality rugby players aren’t that easy to find either and the right mix of skills, experience and cost is required to come up with a winning combination. Any professional coach/manager of a top rugby side will spend a significant amount of time in the process of analysing his current team’s strengths and weaknesses, what skills are missing, what skills are required and the best combinations to get the results.

But planning your team requirements and mapping out a future team line-up will only get you so far. How do you attract and hire the best people?

Firstly ask the question, would you work for yourself? If the answer is not a resounding “absolutely!”, then look at how you promote the company and your culture. In a high demand, low supply market you need to promote your business as a great place to work, just as you promote your company to prospective clients. The best Super Rugby teams have the best culture. One that puts the team first and requires hard work, adherence to team rules and a focus on getting the basics right first.

Your company culture is vital and costs little to get right, just time and effort.

Contact NZCB National Partner, Andy Burrows - The Trades Coach. “I can’t help you build great houses, but I can help you build a great business”.

To learn more email andy@tradescoach.co.nz or visit www.tradescoach.co.nz

What sort of performance-based pay can be added to a base that will reward top performers and encourage others to lift their game? Top rugby players receive performance-based bonuses, so you might try something similar. Not all the bonuses need to be cash either. If they drive a company vehicle, maybe upgrade it with mag wheels or a better stereo. Try activity based rewards, like a day’s fishing.

Super Rugby management don’t only hire locals. They look at more distant locations where they perceive the supply to be a bit higher and the demand (cost) a bit lower. If you can’t find builders in Auckland, why not try regional centres where the construction market is quieter. This may need a change in your hiring strategy.

Maybe helping with finding accommodation will tip the balance.

Some Super Rugby coaches even look overseas for players. More complications and higher initial costs maybe, but if you exhaust the NZ market for team prospects, the pool overseas is a lot wider and deeper.

The Christchurch rebuild wouldn’t be happening if it weren’t for the overseas work force. There are specialist recruiters that can help you with this.

Leverage your hiring process. Get others to help you scout for talent. One of the best people to ask will be your existing top performers. Like tends to attract like and so your top guys will more likely associate with people who think along similar lines. Perhaps even offer a hiring bonus to your top guys. Who else do you know and trust that could be your talent scouts in the field?

Merchants, ITAB rep, other suppliers, sub-trades, etc.

Using your normal hiring process probably won’t have the desired effect right now. If you want a different result, you need to use some new ideas. Building a winning team on the rugby field is the same as on the building site. It starts with the hiring process and then good coaching. You are the coach, so it’s down to you!

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CERTIFIED PLANS —

Two Pukeko Certified Plan Builds in Wanaka R&K Yule Builders recently completed two Pukeko builds in Wanaka both of which required certain changes. The first build included changes to the windows, doors and internal linings due to being within 80 meters of a state highway and the second home plan was mirrored and increased in size to 195sqm to work with the site.

ACD Architecture was easy to deal with on both occasions and whilst most communication was via email the occasional phone call was made to ensure we were both on the same page. All necessary council information was supplied by ACD making it very easy to submit the correct paperwork for council consent.

Lots of different people came through both houses as they were being built, and all gave positive feedback on the design including the amount of storage available.

BUILD ONE

BUILD TWO

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Rob R&K Yule Builders Ltd, Wanaka

CERTIFIED PLANS —

In Other Certified Plans News

Auckland Sales Seminar Reminder

Conference 2017!

It was fantastic to see so many of our Certified Plans members at conference this year and to hear the success stories you have been having.

We look forward to seeing images of all the completed builds we have heard about so we can then include them in our InHouse articles to show other members.

Competition Winner Congratulations to Wok Stehr, Stehr Brothers Limited in Auckland who won our trade stand competition for discounted membership to Certified Plans. We look forward to hearing from Wok in the future and wish him well using our range of plans.

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For those Certified Plans members interested in attending an Auckland Sales Seminar with Bill James please contact julie@nzcb.nz Silverdale 25th July 2017 Remuera 26th July 2017

Welcome to our latest Certified Plan Members!

Haris Goodwin Goodwin Construction Limited Auckland Wok Stehr Stehr Brothers Limited

IN THE KNOW —

Busy Work So now you have your list, how can you get your “ducks in a row”, and have your business cranking up, and moving forward?

First you need to identify and eliminate “busy work”. What is busy work?

Busy work is tasks that appear to be important, but add little or no value to a business.

I see busy work constantly within my client’s businesses.

What are examples of busy work?

• Team members who are disorganised, and work from memory. When pressed, and some rigour is applied to their tasks, then comments such as “this is the way I was taught”, “Trevor told me to do that” (when Trevor often left the business years ago, and was never in a position to train the role, much less train the person in the role).

• Less obvious, but just as common is the team member who refuses to plan their day, week or month, and who asks others for their opinion of what they should be doing.

• Not identifying the benefits that a customer is looking for – rather answering client questions by reciting a list of features, and having no idea if the customer, or prospect either needs, or is interested in these features.

• Rework stemming from not performing a task correctly first time. This is hard to identify within teams with poor communication, and minimal customer feedback mechanisms, as the rework just looks like more work (and it is, that’s the problem).

Murray Fulton has a wide knowledge of small and large enterprises in many different industries, gained from 30+ years of business experience. His particular areas of focus are cashflow, profitability, marketing, sales, people performance improvement, financial reporting and forecasting to improve gross margin. He holds strong experience in the use of IT for business improvement. Murray believes in “plain English” explanations, and offers practical, real-life grounded, coaching and mentoring.

See advantagebusiness.co.nz for more information.

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Once “busy work” has been identified, it needs to be eliminated, but first, the business driver behind the need to eliminate “busy work” needs to be explained, by the leader of the business, or business unit, or team. Also, the fear of being “no longer needed” must be taken into account.

The key point here is to emphasise to the person, or people concerned, that: • The business needs to do more with the same resource.

• To do that, “busy work” needs to be replaced by “effective work”.

• There are any number of value added tasks that the business needs to complete, and reassure that any retraining required regarding new tasks will be provided.

A great way to eliminate “busy work”, and keep it out of your business, is to: • Have clear business processes defined and documented, and have these processes integrated into the core operational systems of the business, and also its IT systems • Ensure that every role in the business has clear accountabilities, job descriptions, and “desk instructions”, so that as people leave and join the business over time, training is easier, and the new person’s productivity reaches an effective level more quickly.

IN THE KNOW —

Unfair Terms in Standard Form Contracts How Does This New Law Affect You? A contract is a bargain struck between two or more parties. It does not matter whether it is written or unwritten, our law will enforce it provided certain basic criteria are satisfied.

Usually that is the case regardless of how one-sided or unfair it may be. The law respects the freedom of the parties to negotiate their own terms and, with limited exceptions, it will allow a party with greater bargaining power to drive a hard bargain. After all, weaker parties don’t have to enter into the contract if they don’t want to.

There are some exceptions, of course, and they generally apply to the more vulnerable members of society such as employees, residential tenants, household borrowers, and consumers. There are Acts of Parliament that prevent you from inserting certain provisions in contracts (for example, pay-when-paid clauses in construction contracts). There are other Acts that automatically insert certain provisions in contracts whether you like it or not (for example, the warranties and guarantees that are implied into residential building contracts by the Building Act 2004 and the Consumer Guarantees Act 1993). And finally there are Acts that allow a Court to re-write a contract or delete certain clauses from it (like the Fair Trading Act 1986).

The Fair Trading Act was modified in March 2015 so that unfair contract terms in standard form contracts could be struck out. That immediately raises the possibility that contracts in common use in the building industry might be vulnerable.

After all, the industry relies on the use of standard-form building contracts. Plus, the major building materials suppliers all use terms of trade that are largely nonnegotiable, and the members of both Certified Builders and Master Builders offer guarantees whose terms are fixed. Could someone who signed such a contract later ask a Court to change the ground rules?

Well for a start, they can’t do it themselves. They have to persuade the Commerce Commission to do it for them, and the Commission is only going to bother to do that in the most deserving cases that are going to have the most widespread impact. What happens is that the Commission applies to the Court for a declaration that a term in a standard form consumer contract is an unfair contract term. The Court will only do that if it is satisfied that the term is in a consumer contract, the contract is a standard form contract, and the term is unfair.

What is a consumer contract? It is a contract for the supply of goods or services between a supplier (in trade) and a consumer (for example, a residential building contract or a building guarantee), or a contract for the sale of an interest in land between a seller (in trade) and a purchaser who is buying for personal, domestic, or residential purposes (for example, the sale of a spec house).

Who is a consumer? It is a person who acquires goods or services of a kind ordinarily acquired for personal, domestic, or household use or consumption, and doesn’t do so for the purpose of resupplying them in trade, or consuming them in the course of a process of production or manufacture, or repairing or treating (in trade) other goods or fixtures on land.

What is a standard form contract? It is a contract in which there hasn’t been a realistic negotiation between the parties over the terms. The Court will look at whether one of the parties has all or most of the bargaining power, whether the contract was prepared before any discussion relating to the transaction occurred, whether it was presented on a take-it-or-leave-it basis, and whether it catered for any party’s special needs. If the Commission alleges a contract is standard form, the onus is on the other party to prove that it isn’t.

Geoff Hardy heads up the construction law team in the Auckland law firm Martelli McKegg. Contact Geoff on (09) 379 0700 or geoff@martellimckegg.co.nz. This article is not intended to be relied upon as legal advice.

20

IN THE KNOW —

And what is an unfair term? It is a term that would hugely favour one party over another, that is not reasonably necessary in order to protect that party’s legitimate interests; and would cause hardship to the disadvantaged party if it was applied, enforced, or relied on. “Transparent” terms are less likely to be unfair, as distinct from those that are buried in fine print and not brought to a party’s attention.

This law is most likely to be used against dominant suppliers with substantial market power such as utility companies, banks, big retailers, software suppliers, and insurance companies. But terms in insurance policies like the Certified Builders and Master Builders guarantees are not likely to be considered unfair if they simply define the risk, specify the sum insured, contain exclusions or limitations of liability, impose an excess or deductible, require a premium to be paid, or require absolute honesty or full and frank disclosure. So while guarantees are likely to be standard form consumer contracts, there is less scope to argue their terms are unfair.

The terms in standard form consumer contracts that are particularly vulnerable are those that give extremely powerful rights to one party or impose extremely heavy restrictions on the other, but those rights and restrictions aren’t applied equally. The terms of trade of the building materials suppliers are full of those sorts of terms - in fact they typically contain every one of the 13 examples of unfair terms that are listed in the Fair Trading Act. However most suppliers can breathe easy – unless they are selling to the DIY market, their terms of trade won’t be consumer contracts.

That is because their customers are usually builders who use the building materials either in the course of production or manufacture, or in repairing or treating (in trade) other goods or fixtures on land.

It is different in Australia. They have a similar unfair contract terms law, but they recognise that smallmedium companies are just as powerless against the large suppliers as consumers are. So their law covers small businesses that employ less than 20 people and where the contract price is $300,000 or less (or $1m if the contract is for more than 12 months). It is good to see that trend happening in Australia and hopefully it will only be a matter of time before it is adopted here.

Could residential building contracts fall foul of this law?

Could the Commerce Commission take offence at the contracts put out by Certified Builders, Master Builders or the high-volume home building firms or franchises, and ask a Court to declare that some of their terms are unfair and must be removed? Quite possibly, but there would be one major hurdle to overcome. That is, to be a standard form contract it must have been presented on a take-it-or-leave-it basis with no realistic prospect of negotiation between the parties. It will be a rare situation where that ever occurs, especially where homeowners have a choice of builder, and residential builders are required by the Building Act (at least for jobs costing $30,000 or more) to give their potential clients a checklist and a disclosure statement before presenting them with a written building contract to review.

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Appraisal No. 611 [ 2011 ]

Appraisal No. 611 [ 2011 ]

Appraisal No. 611 [ 2011 ]

PRE-CLADDING

IN THE KNOW —

Payment of Annual Leave When Employment Ends We regularly deal with queries about the payment of annual leave on the ending of an employee’s employment. It is not uncommon for us to advise clients that their payroll system is not accurately calculating the annual leave. A typical question and answer example is below.

Q: We are in the process of calculating the final pay for a full time employee who has resigned.

We are concerned to ensure that the annual leave calculation is correct. This employee started with us on 5 January 2016 so he was employed by us for approximately 16 months.

By agreement, he took two weeks paid annual leave in advance in November 2016. Can you please advise how we should calculate the annual leave payment.

A: There is a two step calculation required.

This is as follows: 1. The first step in the annual leave calculation is to calculate your employee’s entitlement to leave. Your employee would have become entitled to four weeks annual leave after 12 months employment (i.e. on 5 January 2017).

Taking into account the two weeks leave your employee took in advance, his current entitlement is to two weeks annual leave.

Danny Jacobson and Trudy Marshall are Partners at Employment Lawyers Tauranga and they specialise exclusively in employment law. They operate our Employment Helpline for NZCB members: Phone 07 928 0529. They have also previously produced a Guide for Employers in the Construction Industry which NZCB can send out to any members on request.

(The above is by its nature general, and is not intended to be a substitute for legal advice).

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2. The second step in the annual leave calculation is to calculate the annual leave your employee has accrued for the part year (bearing in mind that he is leaving part way through his second year of employment).

This is calculated as 8% of the employee’s gross earnings since he last became entitled to annual leave (i.e. since 5 January 2017).

You must pay your employee both the entitlement and the 8% of gross earnings since the last entitlement date (less PAYE).

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TOGETHER, WE’RE BUILDING NEW ZEALAND 24

TECH TIPS —

Free Apps Our Tech Specialists have recommended some essential free apps that will help to make you more productive when using your mobile device.

CamScanner

CamCard Reader

Lets you use your mobile device’s camera to scan receipts, notes, invoices, or white-board discussions.

The easiest app to manage and exchange business cards. Some really cool features have the ability to store your business cards and easily exchange e-cards with clients.

You can then store, email or share them with your colleagues.

Online Estimations Save Time.

When you’re working all hours: onsite and at the desk, every little improvement in productivity drives better profit. Thankfully, the process of competitively quoting jobs is so much easier than it used to be, thanks to online tools.

Estimator Platinum is one example of some pretty amazing tech that enables quick quoting for residential construction. NZ cost data (including material, labour and plant hire) from Cordell is updated daily and accessed in an online platform for NZ builders. So, even if you’re just starting out you get the benefit of up to date industry knowledge from day one. It’s not just about speed though, your estimating can become a whole lot more accurate too.

Top 5 ways to improve your estimating capability: 1. Print quotes in customisable, client friendly reports.

2. Re-use or import standard estimates (or create your own from scratch).

3. Combine with PlanSwift to edit quantities: get your estimates done even faster.

4. Monitor profit for every job with cost tracker and track job progress using the included project scheduler.

5. Access your estimates from anywhere via the cloud. Update them with revised costs and never lose track of them again.

25

This Tech Tip was supplied

by Noel Leeming. Our Tech Solutions team are here to help in store, in home, online or on the phone.

Call 0800 555 989 or visit noelleeming.co.nz.

This Tech Tip was supplied

by CoreLogic. CoreLogic is the largest provider of property information, analytics, propertyrelated risk management & geospatial location intelligence in Australia and New Zealand.

CoreLogic data & analyses are relied upon to identify and manage growth opportunities, improve performance and mitigate risk within all levels of the economy - from government to consumer.

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14 Keen Apprentice Finalists

NZCB Conference The biggest conference yet!

720 people

First time NZCB have had the Prime Minister open conference!

26

2017

10kgs of coffee beans consumed before 3pm on day 1 Thanks Mitre 10!

5 people hypnotised!

$23,390 raised for AST TRUST 27

NEXT GENERATION —

Navigating the Course Ahead 19th Annual NZCB Conference & Expo ANZ Viaduct Events Centre, Auckland This year’s conference & expo was the BIGGEST conference ever!

With over 450 NZCB members and their staff, Apprentice Finalists and VIPs in attendance. Over 70 Trade Exhibitions on the expo floor with more than 220 stand holders interacting and chatting away with our keen members at any one given time!

Adding spouses who attended the fabulous evening functions, the numbers swelled to a massive 720! Put all these people together and you create an event full of valuable networking and learning all with an amazingly warm and positive vibe.

Thursday!

By 9am on Thursday morning there was a crowd of bright faced builders (and one wife) gathered outside the ANZ Viaduct Events Centre about to embark on the Thursday Factory Tour, the first stop took them to Hobsonville Point Housing, on to Metro Performance Glass, then Bradnam’s Windows & Doors and finally arriving at Pro Clima’s Hub, Centre for Advanced Building Systems.

A HUGE thank you to these companies that took time out of their very busy schedules to host our members – and thank you to Mark Cochrane for overseeing the tour and not losing any members along the way!

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NEXT GENERATION —

Friday!

It was all go on Friday morning, with member’s grabbing their conference goodie bags stuffed with giveaway items from the trade exhibitors and mooching around the expo, coffees in hand. The 14 Apprentice Finalists were being briefed on their Mitre 10 Great Apprentice Race trolley racer builds – all before 8:30am!

The Conference started with the Annual General Meeting at 9am, which is always a well-attended meeting allowing our Members to voice their opinions regarding the Association.

Geoff Hardy delivered another fabulous presentation on product failure and what you can do about it, which lead straight on to the product failure forum hosted by Dave Brown, Geoff Hardy, Ian McCormick (Auckland Council) and John Gardiner (MBIE). This full and frank exchange of views between experts on the panel and the audience lead to great discussions!

Better Half Yakity-yak – was an impromptu lunch gathering for the ladies suggested by the fabulous Michelle Leonard. What a great idea to get all the ladies from across the country together and enjoy a civilised lunch together to get their yakity-yak on! This will definitely be a regular addition to our conference agenda (with a glass of wine)!

Altus sponsored the post lunch Interactive Ice Breaker, to get the attendees brains working and to shake off the full belly blues! The aim of the Ice Breaker was to build tubes and race marbles – it was brilliant to watch!

This year we were privileged to have the Right Honourable Bill English officially open our 19th Annual Conference & Expo. It’s not every day that you get the Prime Minister of New Zealand to welcome you to your conference! He even chatted to some of the apprentice finalists and posed with the completed trolley racers.

Bill was followed by Barry Soper, acclaimed political journalist – how timely!

5pm rolled around quickly as the anxious apprentices were waiting by their trolley racers to get started with the Mitre 10 Great Apprentice Race – you can read the full story on pages 34 and 35.

It was then a short stroll over the Wynyard Quarter bridge to the amazing Auckland Maritime Museum where PlaceMakers welcomed all guests with a bubbly beverage and a nibble. The guests had full run of the entire museum, where they could take themselves on a walking tour through New Zealand’s maritime past – finally ending up in the Maritime Room overlooking Princes Wharf. What a superb way to finish the first day of conference – thanks PlaceMakers!

Saturday!

It’s always an early start on Saturday morning for the first round of Educational Workshops. This year we managed to secure a smorgasbord of fabulous educational workshop speakers – with 12 workshops to choose from.

The afternoon session was all about your MIND! Mike Masters first session was all about ideas to grow your business and reduce stress using creativity, I popped my head into this session and saw attendees furiously scribbling things in their note pads, looks like everybody was learning something! BUT what Mike Masters did in his second session was just mind-blowing! In one of my previous conference write ups I said that this conference will wow the pants off of you, and at one stage during the hypnosis session I was quite worried that one person in particular might take his pants off to find his lost appendage! If you want to view videos from this session, hop onto our members only Facebook group, you’ve gotta see it to believe it!

Throughout the two days you could feel the excitement brewing and the atmosphere was ready to burst by the time The Deep Blue Awards Dinner started. The attendees were excited, the apprentices were nervous

29

and us staff chose to wear flat shoes due to very tired feet. But wow – everybody looked fabulous in their deep blue attire (p.s. next year will be fully fancy dress, the crazier the better!).

We would like to thank every one of you who attended the conference & expo and hope that you took away some inspiration, more knowledge, some prizes/ giveaways and new NZCB friends…

Looking forward to our TWENTIETH next year – wooohoo!!!!

And once again I would like to thank the sponsors from the bottom of our very thankful hearts for supporting our conference & expo!

NEXT GENERATION —

NZCB Apprentice Challenge – 2017 Bad weather and cancelled flights didn’t stop this year’s NZCB Apprentice Challenge becoming the biggest to date, with a record number of apprentices from around New Zealand competing.

The national final, held on 26-27 May, drew 15 apprentices with 14 competing during the weekend (unfortunately the Waikato representative had to pull out last minute due to illness). Despite transport issues causing late arrivals to Auckland, the professional group of men arrived unfazed on the day, quickly becoming friends and offering to lend a hand during the Trade Expo set up.

Second prize was a Frame and Trim Master Nail gun set from Paslode, with third place receiving a Weber BBQ, Trade Apparel, Technology Item, and a Hitachi Drill/ Driver kit thanks to Carters. Each of the place setters received a TE-3m Rotary Hammer Drill thanks to Hilti.

The Chairman’s Personality Award winner received an Ecko FC75 Weatherboard Nailer, Air hose and Compressor thanks to Ecko Fastenings NZ Ltd.

Each year the competition draws apprentices with an extremely high standard of knowledge and skill and this year was no exception. Judges Brian Dillion, Peter Taylor and Clement Richer spoke highly of the apprentices’ skill sets and technical capability shown during their trade presentations. More than a few apprentices admitted to spending a few late nights and early mornings prepping for the competition, and the effort was evident in their delivery.

On behalf of all NZCB members, Shane and I would like to wish each of the finalists the very best of luck and congratulate Chris, Luke, Alexander and Dave for their achievements – great work!

Otago’s Chris McLean took out the NZCB Apprentice Challenge, impressing judges with his dedication to trade, public speaking and presence. Chris was moved by the result and later admitted he thought it could have gone several ways with the level of competition on the day.

Bay of Plenty’s Luke Dickinson came runner up with Alexander Cholewa from Wellington in third place. The Chairman’s Personality Award went to Dave Wallace from Gisborne. I’d like to say a huge congratulations to all the apprentice finalists who will no doubt have bright futures ahead of them in the building industry.

A total prize package of approximately $50,000 was up for grabs, thanks to the generosity of the many industry-related sponsors. First prize was a scholarship to Outward Bound from Winstone Wallboards, a Makita Compound Slide Mitre Saw and a 10-piece Cordless Kit thanks to ITM.

30

Nick Matthews Business Development Manager – South Island

NEXT GENERATION —

Bad weather and cancelled flights didn’t stop this year’s NZCB Apprentice Challenge becoming the biggest to date.

31

NEXT GENERATION —

From the NZCB Apprentice Challenge 2017 Winner “Bang, bang, bang” went the hammers as fifteen apprentices from all over New Zealand nailed their silicone bronze nails into hardwood decking, the finishing stage of the race to build a high-quality outdoor dining set.

Winning the Regional NZCB Apprentice Challenge was the entrance requirement to attend the National Final held in conjunction with 19th NZCB National Conference and Expo in Auckland as a regional representative for the ‘theoretical’ side of the competition. Three judges tested the theoretical acumen as well as the professional skills and public speaking ability of the fourteen of us who attended.

I was absolutely blown away at the quality of the other apprentices. I admired their passion in the trade, and was impressed at their amazing practical speed and ability, shown in the Mitre 10 Great Apprentice Race.

I had my top five favourites that I predicted would take the overall win, and I was hoping for a South Islander this year.

At the Deep Blue Dinner and Awards Ceremony, the top places were announced. I could not believe the words when I heard that I was the 2017 NZCB Apprentice of the Year! The prestige and reputation of the award was something I had not at all predicted to be a part of. The judges saw something in me that I had not taken the time to see in myself, that I was a worthy recipient of this award and the esteemed Ken Read Memorial Trophy.

Above from left: Winner, Chris McLean claims the Ken Read Memorial Trophy with his proud boss, Sacha Gray at his side.

I’m extremely thankful to be part of this challenge, and to get a glimpse of the growth and development of ITAB, and NZCB as a whole. I plan to remain well involved in both of these groups, and maintain my passion of wanting to teach the next generation. To fellow apprentices; remember – high standards gives pride in our work, and minimum wage doesn’t mean minimum effort, but giving maximum effort gives amazing opportunities!

Chris McLean Winner - NZCB Apprentice Challenge 2017

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NEXT GENERATION —

“WOW!!! What an experience!”

I never thought when arriving in Auckland I would come away with so many new friends. I had the chance to compete against 14 of the best apprentices in New Zealand, all who are winners. We were treated like royalty with two amazing chauffeurs in Nick and Shane and spoiled by all the amazing sponsors. To have the opportunity to meet with some of New Zealand’s top building professionals and industry leaders was a highlight for me, they were very supportive giving me fantastic advice. The 2017 NZCB Apprentice Challenge was something I will never forget - an experience that was very rewarding.

Dave Wallace Winner of the Chairman’s Personality Award From left: Brent Chatterton, Chairman of the Board presents Dave Wallace with the Chairman’s Personality Award.

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NEXT GENERATION —

M10 9644 Great Apprentice Logo v3.indd 1

4/04/16 4:57 pm

The Mitre 10 Great Apprentice Trolley Derby After the rousing success of last year’s Mitre 10 Great Apprentice Race, 14 of the country’s most promising builders lined up for the 2017 event. Held during May’s National NZCB Conference and Expo as a fun activity, the National Apprentice Finalists were once again thrown into the deep end with an unknown task, only disclosed at the competition briefing.

Last year it was bikes, this time around… trolley racing!

Slight changes were made for this year’s competition including a longer construction time of four hours so more emphasis could be put on the design aspect. The trolleys not only had to look great, they had to get around two laps of the set out course, while pushing a Mitre 10 representative. And, to throw a spanner in the works, adding a flashing red light was part of the brief.

Upon finding out their task, the contestants got to work with a range of power and hand tools all supplied by Mitre 10. Like last year’s race, contestants were faced with task stations every lap to test their carpentry skills and keep the field close together. This year, the apprentices had to fill a new builders chalk line then use it to draw a right angled triangle on a piece of wall board, all while negotiating the circuit and keeping their trollies - with precious cargo - in one piece.

After racing against the clock and their fellow apprentices, the trollies took pride of place for the afternoon allowing NZCB delegates to run the cutter over the designs and vote for their favourite.

Prime Minister, Bill English, who officially opened the NZCB Conference and Expo, also had a good look at the trolley designs.

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Taking out the Mitre 10 Great Apprentice Race was Damian Thompson who went home with a $750 Mitre 10 gift voucher and trophy. Runner up was Alexander Cholewa earning a $500 Mitre 10 gift voucher with Mark Templeton rounding off the podium in third and a $300 Mitre 10 gift voucher. No one went home empty handed as all apprentices were presented with the tools they had used during their trolley construction.

Announced later on at the Deep Blue Awards Dinner, Mark Templeton’s trolley was voted as the best design by the NZCB delegates. Along with his $300 Mitre 10 gift voucher, Mark earned brownie points with his boss, Andy McRae, by taking away a V8 Hot Laps voucher, hosted by Mitre 10 with flights and entertainment covered. A special thanks once again must go to Mitre 10 for their contribution to the NZCB Conference and also to the apprentices who made the Mitre 10 Great Apprentice Race a highlight of the annual event.

NEXT GENERATION —

Left to right: Alexander Cholewa took out second place, to his right is the Winner of the Mitre 10 Great Apprentice Race - Damian Thompson and third place went to Mark Templeton!

Mark Templeton works on his Trolley Racer which was voted as the Best Design by NZCB delegates!

Prime Minister, Bill English was impressed with the trolley designs and chatted to apprentices, Mark Templeton and Sam Scoon.

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NEXT GENERATION —

Building Professionals Program ITAB Apprentices nationwide have started receiving the benefits introduced as part of the Building Professionals Program. The first of which is the Sign-Up Pack that includes free tools like a Makita Site Radio, an Estwing Hammer, branded T-shirts and other goodies thanks to ITM & their suppliers.

The Details: Who is eligible for this awesome benefit?

Every new apprentice who enrols in the ITAB scheme via their local Industry Training Provider (Polytechnic) from the 1st January 2017 will receive an Apprentice Pack!

I’m an apprentice with another provider, will I receive an Apprentice Pack?

Sorry no, the Building Professionals Programme is exclusive to ITAB Apprentices.

Who do I contact to get my hands on an Apprentice Pack?

Nobody - when ITAB National Support Office receives notification from your Polytechnic Provider, we’ll pass your details on to ITM who will put the Apprentice Pack together and a local ITM Store will contact you directly.

How long will it take for my Apprentice Pack to arrive?

It is currently taking around 6 - 8 weeks for kits to be delivered, but this wait time is expected to improve.

The second round of benefits is likely to be introduced towards the end of 2017 and will recognise those ITAB apprentices who are actively engaged in the theory requirements as well as the practical components of their studies.

Actively engaged means those apprentices who regularly attend night classes or block courses and are successfully meeting the requirements of the qualification.

This includes meeting onsite requirements, keeping up to date Record of Work entries, compiling evidence of knowledge, and being ready for your ITAB Tutors to assess and record your progress.

ITAB Apprentice – Fabian Thwaites with Hamptons ITM (Christchurch) Trade Rep, Jamie Hawke.

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COMPLETED APPRENTICES Ara Institute of Canterbury Corey Dorset - FBG Developments Limited Samuel Fellows Jones & Wyatt Construction Limited Tenoa Kiel - Van de Geest Building Reece King - Graham Kind Building Akami McCallum - Z Built Ltd Hemi McCann - NZ Mainco Limited Ashley Randall - Brewer Builders Benjamin Roberts - Bathurst Builders Limited Jacob Schaap - Jet Building Ltd Matthew Stark - J Moore Construction Ltd Michael Veasey - Radius Building Limited Nelson Marlborough Institute of Technology (NMIT) Jordan Anderson - Scott Construction Limited Douglas Inwood - Hollyford Limited Jordin Kopa - R Fry Builders Limited Matthew Quittenden - C F Building Limited Northtec - Future Trades Samuel Wellington - Topp Limited Joseph Waymouth Craig Cogan Builder Limited

Good job guys!

NEXT GENERATION —

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Phone +64-4-4984487 or email info@pmca.co.nz for further information.

IN THE MEDIA —

Otago Daily Times, Dunedin 30 May 2017, by David Loughrey General News, page 3 - 488.00 cm² Metro - circulation 33,483 (MTWTFS-)

From the Media...

ID 783560259

BRIEF CERTBUILDE

INDEX 1

PAGE 1 of 2

Northern Advocate, Whangarei Northland Northern Advocate, 07 Jun 2017 Whangarei, Northland

PMCA licensed copy. You may not further copy, reproduce, record, retransmit, sell, publish, distribute, share or store this information without the prior written consent of the Print Media Copyright Agency.

Phone +64-4-4984487 or email info@pmca.co.nz for further information.

07 Jun 2017

General News, page 14 - 220.00 cm² Provincial - circulation 11,292 (MTWTFS-) ID 788245071

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Local lad takes pole position in Auckland

Otago Daily Times, Dunedin 30 May, 2017

Your country needs you to pick up a hammer

Northlander Damian Thompson returned home from the NZCB Apprentice Challenge Finals in Auckland on May 26 as winner of the Great Apprentice Race.

Participants designed and built their own trollies at the fun building-related challenge, and then raced them around an obstacle circuit at Auckland’s ANZ Viaduct Events Centre.

The 23-year-old NPM Construction apprentice, based in Whangarei, was at the Finals after winning the New Zealand Certified Builders Apprentice Challenge at ITM Bay of Islands earlier this year. He was one of 15 regional winners competing for the top prize — $3,000 worth of prizes including trade quality tools and an Outward Bound Scholarship.

Chris McLean, from Otago, was named top apprentice.

Finalists were judged on their dedication to the apprenticeship, examples of their work and a five minute presentation to NZCB members at their annual f

By Alexia Russell This year’s top carpentry apprentice slogged through four years of university before he realised he was never going to get the job he wanted, where he wanted it. Chris McLean took up the tools instead and couldn’t be happier about his future in construction. Now he is trying to get school leavers to take a step back before applying for their student loan, asking them to spend 10 minutes on the Government’s job website researching their future.

“If I had done that I would have saved a lot of time,” he said. Educated at a private school in Christchurch, he studied physical education at Otago with the aim of becoming a PE teacher. But when he graduated with his Bachelor of Physical Education - married by then, and wanting to stay in Dunedin - the job opportunities weren’t there. He postponed his teachers’ college year and signed on for a fouryear carpentry apprenticeship with local company Just Build It Ltd.

conference.

In the 10th year of the NZCB Apprentice Challenges, NZCB chief executive Grant Florence said he was impressed by the skill base and attitude of the apprentices.

“Perseverance and passion are vital skills for any apprentice, and it’s great to see this in the competitors in the NZCB Apprentice Challenges over the last 10 years,” said Grant.

“I’d just followed the sheep and we bleated our way to university with not too much thought,” he said. “In my second year - with a few others - we started asking what we were doing there. Maybe it was my dream job but I didn’t look at it realistically in terms of was that job needed at the end?”

The fact that a career in carpentry hadn’t crossed his mind, even to look at what was involved, is something that bothers the industry training body, BCITO. Not only was it not mentioned by school career advisors, McLean’s own father - an electrician - hadn’t brought it up. “He came from where most parents are; saying my life is OK, but I want a better life for my kids,” McLean said.

Yet it wasn’t until he started working as a carpenter that he finally developed the ability to enjoy learning, and found his passion.

Warwick Quinn is the CEO of the Building and Construction Industry Training

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Damian Thompson at the top of the podium during the awards ceremony (centre). PHOTO/SUPPLIED

Organisation. He is working on trying to change the mindset in families and schools that the pathway to a good career lies through university. “There is an inter-generational prejudice against the trades,” he said. “I’m a victim of that myself.

When I was at school it was ‘no’ to the trades, it was all about universities.” At the moment only 7 to 10 percent of school leavers go directly into a trade. Quinn is trying to get the “earn and learn” message through to the key influencers - “mum, dad, aunties and teachers. They play a big role in these decisions”. And the job is becoming urgent. “One of our main concerns is that 15 years ago New Zealand had a very low number of births. So we are looking at the number of school leavers being the lowest ever at a time when New Zealand needs them the most.” Around 65,000 workers are needed in construction in the next five years. Growth forecasts for qualified tradespeople in that time is about half that.

PA

IN THE MEDIA —

Quinn says while there’s no magic bullet, there are ways to try to improve the situation.

Improve the qualifications framework The qualifications framework needs to be more nimble, Quinn believes. Trades are getting more specialised and many construction firms are sub-contracting work such as foundations, framing, exterior cladding, windows, and plaster board fixing. Firms are training people up in these areas but while they become highly skilled, they don’t necessarily gain qualifications from being proficient. They should be able to achieve qualifications in their area - “You might be short of trade qualified people but not short on skills they’re two different things.”

Give builders more credit(s) Quinn thinks it’s ridiculous you can spend three years doing an arts degree and rise to level seven on the NZQA framework, but after three to four years of trade training - “very complex, technical and creative expert work” - you come out with level four. “Really? The message being sent to school leavers is that New Zealand values university more than trades - that if you want a higher qualification, don’t go into the trades. I think that’s wrong. In Scotland that’s been re-framed to be more equitable so that a trade qualification is equal to a bachelor degree.”

Encourage companies to take on apprentices Ten percent of New Zealand’s construction companies train 100 perecent of the industry’s apprentices. “We need to grow the number of firms that train,” Quinn said. “The average construction firm in New Zealand has 1.7 staff - 65 percent of firms have no staff, they’re oneman bands.” Those sole operators don’t tend to take on apprentices. But for six months in 2013, under the Government’s ‘reboot’ scheme, that changed, as subsidies were handed out to employers and apprentices. The scheme was aimed at improving numbers in the industry as the Christchurch re-build began, and to help cope with the Auckland housing crisis. Quinn believes a similar plan is needed now, and says it could be funded by an infrastructure levy on companies.

Tap into girl power Trying to entice women into the industry is slow and painful, but the numbers are increasing although they’re going from from minuscule, to tiny. “At the moment it’s 2.5 to 3 percent across all trades,” Quinn said. It’s a BCITO priority to reposition trades in the minds of school girls,

away from the image of heavy, dirty work.

A three-year research project is being done at the moment to try and entice women into trades.

“Many of them make the best employees, but we have to break those barriers down,” he said.

At last weekend’s big building industry annual conference in Auckland, companies who had employed women reported no regrets, saying they were better multi-taskers, they were committed, hard workers, and good at managing people and projects.

Continue to encourage skilled immigrants Even if BCITO manages to change the mindset of school leavers to pick up the tools, Quinn has no doubt New Zealand will continue to supplement the numbers with immigrants. “If we don’t take any immigrants in construction we will stop or stall.”

Changing the mindset Quinn cites South Korea as an example of what not to do. For many decades that country pushed and promoted university hard, so that 85 percent of school leavers went to one. Now they have too many qualified people and not enough to build the infrastructure they need.

For the first time in South Korea’s history an apprenticeship scheme has been introduced.

“They got it wrong. And we were going down that path.” He said there is some push-back now (in NZ), and there’s no longer stigma over choosing a trade.

It is certainly a strong time to be a builder, and the CEO of the New Zealand Certified Builders Association, Grant Florence, believes this level of activity will continue for at least four years.

Florence says it’s likely the rush in Auckland will continue after that, but things may well level off to the activity of pre-boom years elsewhere. “It’s solid till 2020/21 but after that I can’t see what will happen. If it does drop off it’s not going to be a Global Financial Crisis situation.” He does caution that more companies fail in growth times than in lean - usually those that don’t pay attention to the details, including securing labour, pricing jobs, and finishing them. Home renovators in Auckland at the moment are waiting a year for a builder - the pressure to race off to the next job is huge. Builders are finding it hard to get skilled people to work for them, particluarly electricians and plumbers - and concrete truck drivers. “Builders are facing significant wait times. It’s not the product, they can produce the concrete, they just don’t have the drivers.”

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Florence says apprentices are absolutely the key to propping up the industry, and the shortage worries him: “One of the frustrating things the industry sees is that a lot of secondary school careers advisors tell kids there’s only one place to go - university,” he said. “BCITO is going into schools to try and change that. They’re underscoring that there is a good, strong, professional career in the building industry.”

He said that of the 15 finalists in the NZCB’s apprentice challenge final, five, like McLean, had university degrees and couldn’t get jobs.

The industry has changed considerably over the years and it’s no longer a job for people who didn’t get School Certificate. Now builders must deal with more rules and regulations, consumer guarantees, and technological advances. “There are 40,000 decisions that go into building a house.” The average age of carpenters is 42 and the workforce is ageing. Florence said by 2020 we will need another 15 percent in the industry, including another 5000 apprentices.

Is it doable? “Nope.”

Chris McLean: “There’s so much in this trade to learn. It shouldn’t be seen as the drop-out-ofschool option. It’s really hard - it’s not an easy career. You have to know how to read plans, deal with the council, book inspections. But it’s very rewarding. It shouldn’t be regarded as not being as successful as a university degree. It’s harder on your body ... but you don’t have to pay to go to the gym! The more seriously you take it, the more rewarding it can be.”

He has a plea for Year 12s and 13s - “Before you pay $40,000 to get a $1.50 piece of paper at the end of four years, ask, is there work there? Is it enjoyable? Are there other opportunities worth considering?”

Alexia Russell newsroom.co.nz

NEXT GENERATION —

Conference is Always a Highlight A highlight at this time of the year is reflecting on the annual conference, and in particular the enthusiasm that the NZCB Apprentice Challenge finalists bring to the event.

Some familiar faces from 2016, and lots of first timers, made up the 14 contestants, and they all gave their very best across a range of challenges. I noted last year how well the 2016 group carried themselves & represented their employers, regions, & the industry, and the 2017 group were no different in this regard.

A key event within the conference, and strongly linked to apprenticeship training, was the Charity Auction.

A big thanks to ITM as key sponsor of this event, and to all who dipped deep to not only get some great auction bargains, but contribute to the AST fund. This fund supports apprentices across the ITP sector through the ITAB partnership, especially those in need, and also acknowledges those who perform just that little bit better than their peers through the AST Excellence Awards. I’m pleased to announce that the 2017 ITM Charity Auction raised $18,390 for the AST fund! ITM announced at the auction that they would also donate an additional $5000! Thanks for your generosity!

“There’s clearly plenty to keep us focused for the remainder of 2017. ”

In April the trustees met for the AGM and business meeting. Discussion centred around the activities of the trust as well as wider industry issues, and the AST re-committed to supporting apprentices in a number of ways. The trustees acknowledge the confirmation by the NZCB board to have the AST and its activities as part of the overall Certified strategy.

With events such as the Lions tour and a general election in the near future, not to mention the ongoing buoyancy in the industry there’s clearly plenty to keep us focused for the remainder of 2017. Thank you again to all who have supported the AST over the last 12 months; many of the apprentices who have received support, and/or competed in the Apprentice Challenge will be the future leaders of our industry, and if apprentices from the current crop are any indication then the industry should be in good hands.

Brian Dillon Chairman AST Trust

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IN THE KNOW —

How Do You Know if You Have a Good Business?

I was asked to join a panel of speakers at this year’s NZCB Conference to discuss project management and how it can change your life.

I was a little reluctant at first, wanting to be able to contribute something meaningful, but not sure if I could add anything additional to what other members and tradespeople were already offering.

After completing our workshop presentation and participating in the question and answer session, I realised I had answers to many of the questions asked by my fellow builders based on my own experiences and found that I had much to offer that could be of benefit to somebody else.

For example, one question from the audience was; “How do we know if we have a good business, is it how much we make? How happy our clients are or how many staff we employ?” Excellent question! There is probably pages and pages that could be written on this subject.

The first thing to keep in mind is to consider why are you working in the first place? Is it to provide for your family?

Set yourself up for retirement? To get rich? Because you enjoy building? As you can imagine, the carpenter who builds houses for job satisfaction and to display high quality handiwork will have a completely different perspective on the purpose of their company in contrast to somebody who is looking to get rich, and that’s okay.

Through my observations and experiences, your number one priority should be yourself and those who are nearest and dearest to you. It’s easy to get caught in the trap of working late at night and on the weekends to keep clients happy and the job ahead of schedule, but as an older architect once said to me, “You never hear anyone complain as they go into retirement and their families have left home, that they should have spent more time on the building site or in the office”. Your client isn’t going to remember the Saturday you spent working, but your children will always remember the time you spent with them as they grew up.

The next most important, I feel, is to provide your client with the highest quality product and service, once you build a name for your flawless homes and/or alterations and a great customer experience you have every reason to charge a premium rate.

In conclusion, better results are always received both financially and from customer referrals by restricting the number of jobs to what can be comfortably handled.

The end result of this will be a fair yet premium rate charged for services provided as well as an experience and an end product that clients can be proud of.

Keep the questions coming through to alvin@certifiedhomeextensions.co.nz, just pop ‘NZCB Question’ into the subject line.

P.S We are always looking for good teams of tradesmen to help us keep up with demand especially when they are NZCB members, so if you are keen to join the crew, drop us an email.

Alvin Chisnall, Director – Certified Home Extensions

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IN THE KNOW —

Bullying in the Workplace A health and safety and employment issue The Health and Safety at Work Act 2015 (Act) includes “a person’s behaviour” in the definition of hazard, and workplace bullying is therefore a health and safety issue that PCBUs need to manage, as well as an employment issue which can lead to personal grievances and other claims. Bullying is recognised as creating a real risk of harm to those who are affected by it, and there have been a number of successful prosecutions in Australia, including where workers subjected to bullying have sadly committed suicide as a result.

WorkSafe NZ has recently updated the Good Practice Guidelines for Preventing and Responding to Bullying at Work (Guidelines), and it is only a matter of time before a PCBU is prosecuted for bullying here.

Numerous cases have been determined in the employment jurisdiction relating to bullying, with significant awards for failures of duty by employers.

The Guidelines and other resources are available at http://www.worksafe.govt.nz/worksafe/toolshed/bullyingprevention-toolbox.

Workplace bullying is defined in the Guidelines as “repeated and unreasonable behaviour directed towards a worker or a group of workers” that can lead to physical or psychological harm. Bullying in the workplace can affect workers at any level within an organisation, and can include threats of violence, persistent and/or public criticism, verbal abuse, suggestive glances, being encouraged to feel guilty, belittling remarks or simply by being ignored or excluded.

In addition to the legal risks that bullying creates, it commonly leads to lowered productivity, high rates of absenteeism and good employees leaving.

Bullying is most likely to occur within work cultures where there are no consequences for bullying behaviour, where people who mention or report bullying are isolated or ignored, or where the unreasonable behaviour and practices are seen as ‘normal’.

Often concerns may not be reported except in exit interviews or through grievance and legal action.

An important starting point in addressing bullying is to ensure there is an appropriate policy in place, which defines bullying and identifies what people can do to address behaviour that they are concerned about.

Encouraging workers to come forward with concerns, and ensuring those concerns are treated seriously and investigated appropriately is crucial to managing the risk in respect of bullying. Often bullying complaints are based on one person’s interpretation of behaviour towards them, and ensuring a full and fair investigation is crucial to reaching an objective view of what may seem at first to be a “he said/she said” situation. Once the facts of the complaint are established, appropriate action to address the complaint can be taken. This may include supporting the victim and disciplinary action against the bully, but can also require reorganisation of reporting responsibilities, facilitated discussions between affected parties, and education of the workforce more broadly about what is/ isn’t acceptable.

Bullying should be managed as any other health and safety risk, and control measures to minimise the likelihood of it occurring or causing harm include:

Psychological harm for bullying victims is common, and can cause serious conditions like Post Traumatic Stress Disorder.

Where bullying is occurring in a workplace, not only are the complainant and alleged bully affected by it, but it can also impact those observing the behaviour.

• Building good relationships in a respectful work environment including having a ‘no bullying tolerated’ work culture; • Educating workers (including managers) about bullying; • Providing support and making sure everyone knows their responsibilities, including how to report concerns; and

Kate Ashcroft is a Principal, and Renee Harley is a Solicitor with Copeland Ashcroft Law, an independent legal practice providing specialist advice, representation and support across the full ambit of employment and health and safety law, to businesses throughout New Zealand. Why us? Put simply, as specialists in employment and health and safety law, we know our stuff. That means we efficiently assist you with pragmatic and specific advice, to suit your needs. We know what works, and we partner with you to achieve the results you want, so you can get on with business. See www.copelandashcroft.co.nz for details.

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• Making anti-bullying policies, processes and systems transparent.

If you would like to talk about how to support your organisation to create or enhance an anti-bullying culture, or about addressing bullying concerns, give us a call.

NZCB NEWS —

REVERE

EXPRESSION OF INTEREST FOR THE NZCB “REVERE” MAGAZINE

BE A PART OF OUR CELEBRATION!

We believe some of New Zealand’s most inspiring homes are built by NZCB members. However, these buildings don’t always get celebrated the way we think they should. The general public deserves to know the exceptional calibre of our members.

2015 saw New Zealand Certified Builders Association propose a concept to release a coffee table style publication called “Revere” designed to showcase the outstanding work of their members.

Revere meaning “to regard with respect, tinge with awe and give a feeling of deep admiration” in turn gives value to NZCB and its members. To date the release of this publication has not occurred however with the rebrand of NZCB well established it is now time to further expand and showcase the wonderful builds our members have completed. In turn providing an opportunity to leverage this exposure to generate and increase sales leads and further brand awareness.

The intention is for this publication to be launched annually however this will be dependent on the level of interest shown by our members. Ideally, we would like to feature builds completed in the last two years and the Association anticipates starting work on this magazine mid-2017 with publication in the fourth quarter of 2017.

REVERE CELEBRATING

CRAFTSMANS

HIP OF THE HIGH

V O L 01 2017 IN THIS ISSUE

FORM MODERN BARN TREAT D RE IDYLLIC ISL AN UP ALL MESHED ODE INNER CIT Y AB

We will aim to have Revere available to all NZCB members providing them all with a useful sales tool.

We also see it making its way into architects offices, along with waiting rooms, libraries and coffee tables throughout the country.

Should you wish to participate please request an application form from Julie @ NSO and then submit the document to julie@nzcb.nz. This will then be reviewed potentially by design experts outside of NZCB who will make a decision on those entries submitted that will go to press.

The Association is very excited about this new venture and hopes that you are too. We look forward to hearing from you!

TO GET INVOLVED REQUEST AN APPLICATION FORM Contact Julie Thomas: P: 07 927 7720 ext 707 or E: julie@nzcb.nz

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EST CALIBRE

NZCB NEWS —

Nailbond SB Original is back ®

EXTREME STRENGTH • NO-DRIP • NO SLUMP The builder’s favourite is back. Nailbond SB Original formula construction adhesive – see your building supply store.

Sika 1372

Scan for Product Data Sheet

IN THE MEDIA —

Advertising Spending

Year ending 31st December 2016 3%

4%

5% 25%

5%

• Public Relations • Television • Print Media Consumer

8%

• Exhibitions • Member Information • Website • Miscellaneous

50%

TOTAL SPEND $550K The Advertising Levy is invoiced annually to all Business Members. The levy is used to fund the vast majority of homeowner facing advertising for New Zealand Certified Builders Association (NZCB) on behalf of its members. There is a range of methods and places that this advertising and promotion is undertaken.

These include television (both the production of advertisements and placement), online, on demand, magazines, exhibitions, web sites etc. as well as helping with the cost of Public Relations activities.

The levy promotes NZCB and it members nationwide, effectively branding NZCB so the primary target customer of homeowners in New Zealand recognise and understand the fundamental advantages of hiring a member of NZCB versus other builders. Importantly our web presence (nzcb.nz) is maintained and developed with the partial assistance of the levy. Judging by the number of visitors to the site it continues to be a very effective advertising tool for all current members.

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All Business Members are invoiced annually in June for the year ahead, and a pro rata amount if joining the Association during the year. The amount that is invoiced is based on the membership category of the Business Member. The levy was maintained at the same rate for 2016 as what was set for 2015.

NZCB NEWS —

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REDi Trade Insurance for NZCB Members The Board of NZCB are continuously reviewing the services we provide our members to make sure they are effective in today’s world and are the best that is available. Around 12 months ago the Board started a review of NZCB’s Preferred General Insurance Broker and NZCB are excited to announce the decision was made to move to BrokerWeb Risk Services via the REDi brand. The premiums are competitive and the policy coverage is wide.

BrokerWeb also have offices in a number of regions so pop in and have a chat!

Contract Works Insurance What are you covered for?

• • • • •

Accidental physical losses during the construction and maintenance period.

Materials supplied by you the owner.

Full replacement. Costs to repair/ replace damage; up to the policy sum insured.

Contract materials stored in secure locations away from the contract site.

Materials in transit to the contract site.

Additional Policy Benefits • Professional Fees • Removal of Debris • Increased Costs during the Construction Period • Escalated Costs during the Reconstruction

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NZCB NEWS —

Public Liability Insurance What are you covered for?

• Third Party Liability • Ability to extend cover to include ‘Property Being Worked On’

Policies Available Statutory Liability Insurance Cover for your legal defence if you are prosecuted for an unintentional breach of an Insured Act of Parliament. If convicted there is also cover for fines with the exception of the Health & Safety in Employment Act. Employers Liability Insurance If employees suffer an injury that is not covered under ACC, they are able to bring a case against their employer under Common Law. The insurance provides for defence costs and any settlement arising from such cases.

Additional Policies • • • • •

Portable Tools Commercial Contents/Stock Commercial Motor Vehicle Cyber Liability Personal Accident & Sickness

Your Benefit As a NZCB Member you have exclusive access to REDi Insurance solutions; • • • •

Negotiated Premium Discounts Wider Policy Coverage Personal Risk Advisor Assistance with claims process and settlement

Your REDi Contract Works and Liability Insurance is administered by BrokerWeb Risk Services Ltd. BrokerWeb have offices in the following regions: Kerikeri

Manawatu

4 Fairway Drive, Kerikeri P: 09 407 0190

Level 2, 272 Broadway Ave, Palmerston North P: 06 357 2072

Auckland Central

For a full review of your insurance programme please contact BrokerWeb Risk Services 0800 644 444 Promoted and administered by bwrs.co.nz 0800 644 444

Level 7, 110 Symonds Street, Auckland P: 09 379 3994

Hawkes Bay 6a Taradale Road, Napier P: 06 845 9089

Tauranga

Southern

12 Bethlehem Road, Tauranga P: 0800 644 444

446 Colombo Street, Sydenham, Christchurch P: 03 348 9802

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10 Year Membership Recognition Congratulations on 10 Years of NZCB Membership! We hope you will wear your 10 year badges with pride. Your support over the years is most appreciated by the Board, all Members and staff Auckland Terence Henshaw - Resolute 2012 Limited Tony Auld - Prestige Building Services Limited Marten Metz - Champex Consulting Limited Gregory Ninkie - Life Balance Homes Limited Sean Brockley - Anshaw Construction Limited Stephen Emm - DSD Contracting Alastair Gair - Warwick Gair Builders Limited Paul Fisher - Fisher Design & Build Limited Robert Dyson - Dyson Builders Limited Geoffrey Hansen - Earleswood Limited Joseph Hede - Livefirm Construction Limited Gary Hatfield - Home Skills Company (NZ) Limited David Avery Rowan Hegley - Tar Construction Limited Jimmy Liu - Jimmy Building Services Limited Murray Long - Murray Long Builders Limited Boyd Senior - Senior Construction Limited Mark Van Diepen Alex Miller - Auckland Professional Builders Limited Barrett Squire Craig Miller - Miller Builders Limited Paul Claringbold Tony Ward - Wardy Construction Limited Alan Platt - AJP Builders Limited Yat Lam - D&T Action Limited Angus McKergow - McKergow Builders Limited Grant Hemana Corey Woodward - CWB Construction Limited Russell Hilton-Jones - Russell H Jones Construction Limited Eddie Cooney - Luxor Duane McDonald - Duane McDonald Construction Jonathon Gardner - JLG Builders Limited Stephen Emm - Touchwood Solidwood Homes Limited Marcus Banton - M Banton Building

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NZCB NEWS — Bay of Islands

Taranaki

David Crabb - Circle D Construction Limited

Nicholas Prestidge - Nick Prestidge Builder

Murray Smith - Northtec - Future Trades

Colin Webber - Webber Building Limited

Canterbury

Taupo

Roger Bleyendaal - Ara Institute of Canterbury

Kelvin Hemopo - Home Renovations Lake Taupo Limited

Bruce Gibbs - B R Gibbs Builders Limited

David Frazer - Frazer Construction Limited

Bruce Ensor - Bruce Ensor Builders Limited

Grant Townley - Townley Builders Limited

Paul Jackson - Timberwork Building Limited

Waikato

Steve Jackson - Timberwork Building Limited

Gary Pepperell - About Time Building Maintenance

Michael Wright - Stadia Construction Limited

Nigel Tonks

Mervyn Lilley - Merv Lilley

Karl Sellars - K & S Sellars Building Limited

John Hastie - Trademark Construction Limited

Michael Rutz - Mike Rutz Building Limited

Deane Brewer - Deane Builders HB Limited

Craig McMillan - McMillan Building

Graeme Hughes - Hughbuilt Limited

Andrei Dixon - Andrei Dixon Builders Limited

Deane Brewer - Precision Design & Build Limited

Steven Hunt - Steven Hunt Builder Limited

Christopher Dalzell - Retaining Canterbury Limited

Grant McMillan - Grant McMillan Construction Limited

Central Otago

Wairarapa

Iain Whyte

Reuben Weber - Highmark Homes Wairarapa

Neville Hyslop

Wellington

Hawke’s Bay

Rickey Mawby - RHR Construction Limited

Bayne Smart - Richard Kepka Builders Limited

Junior Teau - Strictly Building Wgtn Limited

Mark Matulich - G J Gardner Homes (Hawkes Bay)

Kevin Chapman - Carpentry Services Limited

Grant Linnell - Grant Linnell Building

Paul Simpson

Manawatu

Graeme Savage - Villa Builders Limited

Todd Strode-Penny - TSP Construction Limited

Robert Van Driel - A Grade Building and Repiling Limited

Neil Robbie - Robbie Builders

Ian McGill - Qualmax Limited

Alexander Sigley - G J Gardner Homes (Wanganui)

Brendon Hastie - B H Builders Limited

Todd Strode-Penny - Greenhaven Homes Limited

West Coast

Alexander Sigley - G J Gardner Homes (Taupo)

Allan McMaster - AG McMaster Limited

Nelson Bays

Western BOP

William Stinton - Bill Stinton - Builder

Tony Emerson - Emerson Building Limited

Eric Hall

Benjamin Taylor - Ben Taylor Builders Limited

Garry Nott - Tasman Homes (Nelson) Limited

Philip Grimmer - Toi Ohomai Institute of Technology Tauranga

Mark Blom

Todd Newman - Newman Builders Limited

Otago

Steven Way - Way Builders

Brent Elliott - Brent Elliot Building Limited

Matthew Hodgson - Archway Group Limited

Bevan Palmer - Southern Coast Construction Limited

Truan Pennell - T and K Services Limited

John Laverty - Bay Building Dunedin Limited

Whakatane District

Overseas

Ferenc Schmidt - F & P Builders The Bathroom Store

Bernard Lepper

Whangarei

South Canterbury

Darryl Tregidga - Darryl Tregidga Builders Limited

David Keen - David Keen Building Limited

Peter Brown - Pete Brown Builder Limited

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RESIDENTIAL DIGITAL LOCK EL8000 AVAILABLE NOW!

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Emergency key 3 pieces Volume control function Security coding function Panic release Non-handed Auto locking/manual locking function Warning sound Low battery warning function Intrusion warning function Tamper warning function Double locking function Easy to delete lost cards For door thickness 40-50 mm Backset 70 mm

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The Häfele EL8000 Smart Digital Door Lock is the ideal way to secure your home. It combines the latest technology with high security to offer the safety and convenience your home deserves at a great price.

sales@hafele.co.nz

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www.hafele.co.nz

IN THE KNOW —

NZCB Merchandise Fancy some new work gears? Check out the NZCB Online Shop for a range of clothing, work boots, stationery, wall wrap and much more!

See www.certified.co.nz/members/online-shop/ for the whole range!

Cable Knit Beanie - $20

SCRUFFS – Assault Safety Boot - $200

Stealth Tech Hoodie $95

Oslo Hooded Jacket - $110

SCRUFFS – Cheviot Boot - $185

JOHN BULL – Cougar Work Boot - $145

Edge Dress Shirt - $70

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Trend Dress Shirt – $65

NZCB NEWS —

Working at Heights!

InHouse is the official bi-monthly magazine of New Zealand Certified Builders Association.

We’re always on the lookout for interesting stories or build projects that NZCB members have been a part of!

To share your story with us please contact Millie Jackson. Alternatively, if you would like to advertise in the InHouse magazine, we have a range of opportunities available to suit every budget.

You guys work in some pretty amazing places all around NZ! We could think of much worse ‘views from the office’! Mt Ruapehu is looking spectacular!

InHouse Editor: Millie Jackson millie@nzcb.nz 07 557 9214

Thanks Chris Smith for the picture! Have you got a picture of your current ‘office view’!

Send it to millie@nzcb.nz and we’ll publish it in InHouse.

6 Free Helpline Services For all Members

4. Employment

1. Contracts PETER DEGERHOLM Contract issues?

Call Peter for a free 20 minute session.

Ph: 03 443 6365 Mob: 021 307 232 Email: peter@calderglen.co.nz 2. Business Legal Issues GEOFF HARDY For up to 20 minutes of free legal advice on business-related issues, phone Geoff Ph: 09 379 0700, any time between 8.30am-5.30pm weekdays.

3. General Business Accounting or Tax STEVE BROCKLEBANK For general business,accounting or tax issues you can contact Steve Brocklebank of PricewaterhouseCoopers.

You must identify yourself as a NZCB member and any information you disclose will be treated with confidence.

Call Steve Ph: 03 470 3615

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DANNY JACOBSON TRUDY MARSHALL For advice on employment related issues, call for a free 10 minute session.

Ph: 07 928 0529 Mob: 021 857 529 5. REDi Builders’ Insurance helpline INSURANCE QUESTIONS? Ph: 0800 644 444 6. Health & Safety HAZARDCO For advice on any health and safety issues, call Hazard Co for a free 30 minute session.

Ph: 0800 555 339 Email: info@hazardco.com

NZCB NEWS —

From the Chief Executive Our 2017 AGM and Annual Conference has now concluded and has been reported on widely in other parts of this edition of InHouse – feedback to date from our members and suppliers who attended supports the fact that it was another successful event.

The industry continues along at a fast pace with large percentages of our members across New Zealand reporting very full forward workloads. We are still being impacted by the issues that we have faced over the past 2 years of shortages of skilled trades people and delays (or substantially longer lead times) in some material supplies.

We are scheduled to move into our new building in early July with the construction programme continuing to be on track. The move of National Support Office to our new building may result in slower communications and responses to member enquiries for a day or so, but we hope to minimize this disruption as much as possible. We will feature our new office in the next edition of InHouse!

In 2016, we introduced a regular series of regional zone meetings with our Regional Presidents. The objective was to have forums where we could gain feedback on key issues being faced by our members, provide an update on how the Association was travelling and test possible new services and products that we may introduce for our members. After positive feedback from the Presidents at a recent meeting held at the NZCB Conference – we will continue these regular meetings (4 per annum) for 2017/2018. If you have an opportunity, problem or an issue that you would like to air or discuss, I would urge you to contact your Regional President, who can then raise this at the next zone meeting.

New members to our Association often comment that they joined because of discussions with friends, colleagues and family. As is evident in the residential building industry (where the largest reason by far, is people selecting a builder based on a referral from friends/family), the power of referral cannot be underestimated. So, I would encourage all members to mention NZCB to colleagues, friends and family who may have not yet experienced the value and support they can receive from being a member. Get them to give us a call at National Support Office – we would love to talk with them!

The 2016 calendar year was a big one for New Zealand Certified Builders and to celebrate what you have achieved we’ve created a short video on some of the highlights - like having over 100,000 visits to our web site, our rebranding and the Halo progress. The video can be found in the Members ToolShed and has also been posted on our Facebook page, I encourage you to take a look! Well done to you all.

Lastly, congratulations and thank you to Dave Brown, Bob Monopoli, Brian Stafford, Richard Kepka, Pat Gubb, Richard Seeger, Keith Bisman and Pat Coughlan on being recognized at our AGM for the service and support you have provided NZCB. Fantastic.

Grant Florence Chief Executive

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“If it’s ever

raiNing and we’ve got footings to be Dug,

it’s me.”

Building stories. When you live to support those who live to build, you spend a lot of time listening to them.

It’s how we learn what makes your business tick so we can give you all the support you need to get the job done.

That’s what makes us the building supplies specialist.

Tell us your story and be in to WIN at itm.co.nz/livetobuild