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Three Ways to Develop Trust at Work Blog, Diversity, Inclusion and Belonging
Emmanuelle looks around the room at the sales team. She’s new at the company and still learning about the relationship dynamics between her coworkers. Tensions are running high as it was just announced that the team didn’t make their sales goal for the second month in a row. Not that she’s surprised. This past month, the marketing assistant was asked to create a pitch deck from scratch for a potential client in Canada—a large hospitality brand. Emmanuelle found out later that he’d never created a pitch deck before yet wouldn’t ask anyone for help. The marketing manager knew that he wasn’t very experienced yet was too focused on meeting her personal goals to offer guidance. The major blow came when the marketing assistant waited until the day before the account director was flying to Canada to meet the client, to hand over a few poorly organized slides that covered only a fraction of the information needed. Not to mention that the hyperanalytical language he used that wasn’t appropriate for a luxury hotel brand.