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Practice Management Growth Guide

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CELEBRATING 30 YEARS

PRACTICE MANAGEMENT GROWTH GUIDE


Solutions for every Practice 30 Years of Research & Development Founded in 1992, Dental4Windows is the most trusted practice management software used over 4,000 dental practices across Australia and a further 2,000 practices around the globe. Every morning, at least 25,000 users switch on Dental4Windows at their practice with an independent survey showing 72.8% of the Australian dental workforce has at least basic D4W knowledge*. Dental4Windows has been built with dentists in mind ensuring your appointment book, patient records, charting, treatment plans and account workflows are easy to follow. *2021 DAC independent practice survey, sample size 600 *

Practice management to suit your needs We know that all dental practices are not the same, so we have different cost-effective subscription options to suit all your needs, whether you are a single location or have multiple locations across Australia.

Dental4Web

Dental4Windows As Australia’s leading dental practice management software, Dental4Windows features a range of tools that have been specifically designed to streamline and improve your practice. With its intuitive clinical and reception workflow design and navigation, health fund claiming, integration third party software, multi-level security and audit trail capabilities, and powerful reporting and automation, Dental4Windows makes dental practice management easy.

Dental4Web is a completely browser-based solution allowing users to access their data and images from anywhere, at any time with the ability to scale as your business grows. Dental4Web integrates seamlessly with local digital imaging equipment and has propriety cloud image storage technology with Mediasuite Online. Keep your investment safe with automatic updates, Multi-Function Authentication (MFA), comprehensive user logs and IP address-based access control.

Data Security Our systems are compliant with the General Data Protection Regulation (GDPR). We regularly put our solutions through independent penetration testing to identify and eliminate exploitable vulnerabilities. Furthermore, our organisation is on track to achieving the ISO 27001:2013 Compliance in 2022.

365 Days of Dental4Windows in Australia 500,000 Online Appointments

8 Million Treatment Plans

19 Million Health Fund Claims

600,000 Electronic Forms

29.5 Million New Appointments

17 Million Treatment Images

31 Million Payments

1.6 Million New Patients


eAppointments

ADDITIONAL MODULES FOR PRACTICE GROWTH

Did you know that more than 45% of online bookings are made when your practice is closed? Our real-time integrated online bookings solution, eAppointments allows your patients to book with your practice online, 24 hours a day, 7 days a week. eAppointments also makes it easy for new patients to book with you through our Patient Discovery Centaur Partner Network. Get listed on 6 dental directories exposing your practice to over 1.6 million potential new patients monthly.

National Dental Plan Smile now, pay later with National Dental Plan (NDP). NDP is Australia's only no interest ever dental payment plan allowing patients to borrow up to $12,000 interest free for their dental treatment while the dentist gets paid up front. Approvals are fast and is backed by one of Australia's largest payment plan providers, humm.

eForms Go paperless at your practice with electronic forms. Our eForms service integrates directly with your practice management software and updates your patient records and reduces human error caused by manual data entry. Create and send fully customisable forms to your patients before their appointment, allowing your practice to remain COVID safe.

D4W Marketing Send effective, customised patient, and cost effective patient communication and increase revenue and return appointments with D4W Marketing. Work with your own Campaign Manager to set up automation for your practice and save time and resources, all while sending high-quality communicatoon peices direct to your patients.

xPlain Patient Education xPlain Patient Education maximises your opportunity at every stage of the patient journey to educate your patient on procedures and services, which leads to greater case acceptance. Available for use Online, Waiting Room, and Chairside, xPlain Patient Education is fully customisable for all your needs.

DentalBI Set your business on course for success with datadriven insights from DentalBI. With access to over 450 KPIs across hundreds of data-rich graphs and tables, enjoy full, 360-degree views of your dental practice at a glance, drilling down into the data that matters most to you. An easy to use solution to achieve greater business success, enabling you to use key analytics to make the most informed decisions for your practice.

PatientCare PatientCare is Australia's first care management solution designed specifically for the dental industry. With PatientCare, you can boost your patient satisfaction by keeping them feeling looked after even after they have left the practice. Increased patient satisfaction means loyal patients, positive online reviews, and increased revenue for your practice. When your patient leaves the practice, an automated telehealth communication channel is opened, enabling you to monitor and respond to any posttreatment concerns.


OUR AUSTRALIAN-BASED TEAMS ARE HERE FOR YOU

Seamless Onboarding We make the process of onboarding new practices effortless. Our team of skilled professionals have successfully handled hundreds of data conversions, merges, and location setups. We ensure that your new acquisitions adhere to your operating protocols from day one.

In-Depth Training Our team of expert trainers have over 75 years of combined experience and tailor your training to suit the needs and experience levels of your practice. Whether attending a remote training session or one of our many webinars, our team ensures the success of your practice by obtaining practice growth.

Award-Winning Support Our Sydney-based team is here to help you when you need it most by providing remote phone support and online support to your practice.

OUR VISION

We provide solutions to enable your success COMPANY PROFILE Australian Dental Industry service provider for

30 YEARS

Continues to operate under 3 original founders

Spanned over 7 geographical regions across the globe

Team of over 200 professionals around the world

4000+ dental practices in Australia and 2000+ around the world

Over 25,000 users switch on Dental4Windows every morning

200+ TEAM

1300 855 966 www.centaursoftware.com.au


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