Insites eMag July/August 2021

JULY 2021 | ISSUE 2

INSITES Your Centaur Bi-Monthly eMag

Cloud-based technology is taking the world by storm Heard the buzz words but aren't sold?

Don't know where to start with your own research?

We've done the hard part for you in this 2nd issue of Insites!

IN THIS ISSUE

INDUSTRY TRENDS & INSIGHTS: OUR TOP FIVE PICKS

A CHAT WITH OUR COFOUNDER, MICHAEL SOKOL CLOUD BASED DENTAL

Read through the Centaur Team's top picks

PRACTICE MANAGEMENT -

of articles relating to dental trends, industry

FIVE REASONS TO CHANGE

insights and the low-down on cloud technology.

Also - We have a chat with our co-founder, Michael Sokol, about what the early days of Dental4Windows were like and how the change to cloud has taken it in a new

NAVIGATING THE CYBERSPACE IN AN AGE OF THE CLOUD

CATCH UP ON OUR WEBINARS

direction.

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JULY 2021 | ISSUE 2

INDUSTRY TRENDS & INSIGHTS Our pick of the 5 MUST-read articles from this year

Trends in the dental industry: Dental technology in the next decade ...there is one thing on every dentist’s mind: “What does the future hold for us?” While we can’t control the future, we can be sure of one thing — 10 years down the road, we can expect remarkable changes in the dental industry...

Cloud-based practice management systems: The view is worth the climb ...Practice owner Jason Streeter, DDS, was faced with a question when purchasing a private practice: stick with the outdated server-based software or upgrade to a cloud-based solution. He chose the latter and says it was worth the transition...

Let’s Talk: Technology trends – What are the threats and opportunities for SMEs? ...SMEs face more competition than ever before with many businesses moving online during COVID-19. By not keeping up with cloud technology adoption, SMEs risk falling behind competitors...

COVID-19: The unintentional accelerator for dental industry transformation ...In an industry that can sometimes be slow to explore new methodologies or potential best practices that aren’t by the book...the pandemic has accelerated emerging practices and shifted the care delivery model light-years forward...

Why Cloud is a lifeline for healthcare in 2021 and beyond ...the rapid adoption of new working practices in healthcare due to the pandemic is set to accelerate still further in 2021, with the help of Cloud....

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JULY 2021 | ISSUE 2

It is this sheer determination for success that has certainly pillared the success of Centaur Software, which today has been in operation since 1992 – almost 30 years – and is continuing to grow.

After university, Michael worked for various organisations like HCF and later CSR as a programmer, before being promoted as the manager for the data management team. It was during this time that Michael met Centaur coCentaur Software Co-Founder, Michael Sokol

founders, Dr Frank Papadopoulos and Yuri Tsimbler, who had discovered an

A CHAT WITH OUR CO-FOUNDER, MICHAEL SOKOL

untouched pocket in the dental market,

To understand the tribulation and

Australia.

determination needed to succeed as an immigrant in Australia, one need not look further than Centaur Software’s very own co-founder, Michael Sokol.

Born in Odessa, Ukraine, and moving to Sydney at the young age of 19, Michael describes his initial move as “tough but

and revealed the need for an allencompassing, highly integrated dental practice management system in

Sitting on milk crates out of the back of Frank’s dental surgery, with the three of them working secondary jobs to sustain themselves, they programmed the first version of Dental4Windows, installing it in Frank’s practice in 1993. When

very exciting.”

speaking to Michael, he described this

Determined to get a footing in his new

building the product had its difficulties,

home, Michael quickly learned English and soon after graduated with a Computer Science degree from the University of Technology. This was not without its complications, of course, as Michael vividly recounted himself always sitting in lectures with an English-toRussian dictionary in hand.

stage as the easiest part, “of course but truthfully the hard part afterwards was the commercialisation.”

Dental4Windows was spread on a wordof-mouth basis at the beginning,..

Read the full chat here

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JULY 2021 | ISSUE 2

CLOUD BASED DENTAL PRACTICE MANAGEMENT - FIVE REASONS TO CHANGE Dental practice management software is the technological glue that holds your dental practice together, taking care of everything from appointment scheduling and record-keeping to billing, treatment planning, imaging and patient education.

If you haven’t thought about making an upgrade lately, it may be time to take a look. The state-of-the-art in dental practice management software has evolved considerably in recent years, especially due to the proliferation of cloud computing.

Top 5 reasons to use cloud based dental practice management

As the cloud has become a more popular

The motives behind using cloud

hosting option for professional software of all kinds, the advantages of using this technology have come into focus. During the initial stages of the cloud’s popularity, dental practice owners may have hesitated to move their data off premises, as this represents a seemingly large change in operational procedures.

Now, it has become second nature.

solutions in your dental practice are numerous and will vary based on your exact business model. To get started, however, you can consider the following advantages and apply them to your dental practice workflows Reduce your dental practice expenses Gain practice management software efficiency

When Deloitte polled Australian

Harness cloud computing security

businesses in 2019, 42% of health care

Gain flexibility for your dental practice

and social assistance organisations were already using the cloud, and the software had delivered a $9.4 billion

and its employees Boost the patient experience

worth of productivity over the course of five years.

Read the full article here

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JULY 2021 | ISSUE 2

NAVIGATING THE CYBERSPACE IN AN AGE OF THE CLOUD The advancements of Cloud Computing,

safeguard their customer data face the

Big Data and Mobile Computing in the

risk of fines to the tune of millions of

last two decades have increased the

dollars.

volume, velocity, and veracity of data that traverses through the globe. The

Similarly, the reputational damage

worldwide data volume grows at 66%

caused to such a business is irreversible,

every year while every human on the

given that in today’s digital world, online

planet creates 1.7Mb of data every

reputation can make or break a business.

second.

According to the Australian Bureau of Statistics, 55% of All Australian businesses were operating on or linked to the Cloud in 2020. One could expect this number to have significantly grown as a result of the COVID-19 pandemic.

While doing business on the Cloud has numerous benefits, it exposes businesses to the inherent security risks that come with it.

In today’s business landscape, nothing can be quite as daunting to a business as a loss of customer data or the disruption to business continuity a data loss can cause.

Losing customer information, either to an external malicious actor or internal mistakes, could lead to the information being accessed by undesirable parties and huge ramifications both financially and reputationally. Businesses that fail to take necessary precautions to

How is Centaur mitigating these risks?

At Centaur Software, we take data security very seriously. As Australia’s most trusted provider of practice management solutions, with over 12,000 dentists switching on our Dental4Windows systems every morning, we continuously work towards securing our practice management applications and internal systems. We ensure that our infrastructure is protected against today’s threats and future attacks with constant reviews and improvements...

Read how Centaur is mitigating the risks here INSITES | PAGE 5

JULY 2021 | ISSUE 2

OUR UPCOMING WEBINARS //

JULY & AUGUST

All Webinars are FREE to attend and a recording of each webinar will be sent to everyone who registers!

How to Grow Your Business with Treatment Plans Ana Ogier & Linda Hunter - 27th & 28th July

Discover how to use and create treatment plans During this webinar you will discover that allow for easy management and

National Dental Plan Refresher Training

reporting within Dental4Windows.

Linda Hunter - Monthly

how to use and create treatment plans

We will also cover how to present Treatment Plans to patients to increase acceptance and grow your business.

Register here

Need a refresher on how to use National Dental Plan or have a new staff member that needs to be trained?

Register now for the National Dental Plan Refresher Training Webinar with Linda Hunter and discover how easy it is for your practice to offer interest free payment plans to your customers for treatments both large and small.

Register here

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JULY 2021 | ISSUE 2

Dental4Windows Management Reports Ana Ogier - 18th & 19th August

Discover all of the extensive reports Dental4Windows has to offer During this webinar you will discover all of the extensive reports Dental4Windows has to offer and how they can assist will all managerial reporting. Ana will cover: Beginning of day reporting End of day reporting Database review and KPI reports

Register here

Security settings and audit trails

In case you missed them: May & June Webinars

May & June eSupport articles update Skip the queue with eSupport and keep up to date with the latest additions to eSupport articles that were made in May and June 2021...

Read May articles here --> Read June articles here -->

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D4W MOBILE Access your appointment book from anywhere, at anytime with the D4W Mobile app FREE for Support & Upgrade and Subscription Customers when you upgrade to Build 4965

Find out more Dental4Windows Build 4965 is available now Get access to the latest features when you upgrade Dental4Windows to Build 4965 which includes D4W Mobile integration.

To upgrade, go to the Help Menu in Dental4Windows and click "Check for Updates".

Build 4965 New Features on eSupport Not on Support & Upgrades? Update your Support contract and upgrade to Build 4965 and get D4W Mobile for FREE! Need help logging into eSupport? Email customerservice@centaursoftware.com for assistance.

We would love to hear your feedback!

Complete our short survey here INSITES | PAGE 8