Dental4Windows - Your Complete Practice Management Solution

Because your practice deserves the best, we’ve made it even better...

Patient Online Bookings

Electronic Patient Forms

Delivering practice management solutions to the dental industry for over 26 years

3D Skull Charting

Making it easier for you so you can concentrate on your most important asset, your patient Centaur Software is the developer of Dental4Windows, Australia’s most popular and widely used Dental Practice Management system, just ask the Australian Dental Association. Designed by an Australian dentist, Dr Frank Papadopoulos, who is still active in the design and implementation, Dental4Windows has been improving for over 26 years and is continually evolving, bringing even more enhancements, functionality, reporting and further workflow improvements.

Patient centric services – delivering patients to your practice Fully integrated with Dental4Windows, eAppointments, D4W Marketing eForms improve patient engagement and practice profitability. eAppointments allows your patients and potential new patients to book online 24/7 and gives you a head start on your competition. You can link your recalls to online bookings and also obtain direct conversions to appointments from your website and online paid advertising. eForms makes the paperless practice a reality.

Your patients can complete registration forms, surveys, medical history forms either in the practice on a tablet or at home before they come into the practice. You want high quality, effective, patient communication, now we deliver it simply and easily with intergrated D4W Marketing. Your own Online Marketing Centre. We are evolving a range of online services to enable you to transform your practice and remain relevant to your customers.

National Dental Plan - Interest-free payment plan option for your patients National Dental Plan (NDP) is ready and waiting inside Dental4Windows.

Your patients can be approved without printing or posting a single page.

The application process is simple and funding approval for your patient is instant. NDP is powered by Humm who have 2.1 million patients with pre-approved digital wallets that can fund their next dental treatment - big or small. You can even automatically print repayment estimates on your current treatment plans. NDP shows patients that treatment is affordable by breaking the cost down into manageable monthly payments with no interest ever, making sure your patient puts their oral health first.

Treatments that are funded by NDP can be paid into your account on a daily basis and can now provide buy now pay later finance for approved patients up to $12,000. That way you and your staff can focus on what’s important – your patients.

3D Skull Charting – delivering world’s best 3D dental clinical charting Our exceptional 3D Skull Charting takes notation and recording to a totally new level and with life like graphics. Now you can notate not just the teeth, but the mouth, tongue, cheek – in fact you can write over all of the mouth. This means more precise communication with specialists on all facets of the health of your patient’s mouth. Also easily recordable, accessible and detailed account of your patient’s health of the mouth giving you peace of mind. Patient friendly graphics where patients can see the treatment plan in a way that makes sense to them and will assist in obtaining their commitment.

D4W Sara – Introducing your receptionist’s new best friend Now patients can check in on their own with the new Sara Kiosk, freeing up staff in those busy periods and keeping patients happy. D4W Sara is a patient self check-in facility, available in an easily manageable customer friendly touch screen, that integrates with D4W so you can manage the flow of patients through reception to surgery in an efficient and modern manner. It gives patients certainty that they have been dealt with, in busy times, when they may otherwise have been kept waiting.

Monday 19/02/2018 3:46pm

Welcome to

Appointment Check-In

Tap to Start

Professional Appointment Book

Treatment Plan

Dental4Windows allows you to be

• Generate plans in a simple format

in

automatically from Charting

control of your Appointment Book

• Create treatment phases and visits

• Operates like a standard diary -

with patient printout of the complete

powerful, yet easy to use

plan or only selective visits

• Quick changeover from single day view of all the books to a

• Schedule treatment plan appointments with auto update of

view of a number of days for one book

appointments into the treatment plan

• Convenient toolbars with drop down calendar

• Create and manage multiple treatment plans

• On screen display of patient appointment status e.g. confirmation, lab work needed, FTA

3D Skull Charting

• Selectable search functions for available appointment slots

Delivering World’s best 3D dental clinical charting

• Pre-block different treatments to maximise production income

• The new 3D Skull takes notation, recording and clinical charting to a

• Fully integrated SMS confirmations with auto update of

totally new level

patient replies

• Complete life like graphics

• Move directly from patient appointment to any patient function

• Notate the mouth, tongue, cheek

e.g. chart, treatment plan

• Easily recordable, accessible and detailed account of the health of your

Patient Details

patient’s mouth

Records all personal information

• Patient friendly graphic to assist in obtaining their commitment

including • Comprehensive patient

Treatment File

demographics

• All treatment items recorded with extensive clinical notes facility

• Family relationships

• Clinical note taking task streamlined used the exclusive fast notes

• Patient referrals

facility of point and click

• Health fund information, fee level and personal information

• Additional pre-defined treatment note tables covering endodontic,

• Auto alerts for any vital patient detail e.g. medical, personal

implant and orthodontic clinical recording

item, frequent FTA

• Searchable features by treatment items, chronological dates,

• Patient photo insertion

provider, fees charged etc.

Clinical 3D Charting

Invoice & Receipting

Provides the ability to chart in both 2D and 3D

• Powerful patient invoicing and payment facilities

• Comprehensive clinic charting with practitioner choice of 2D

• Fully integrated HICAPS, EFTPOS and credit card processing

or 3D, with interoperability

• Medicare teen dental scheme processing

between both

• Handling of individual and family members accounts

• Customisable charting operations

• Third party accounts and payments processing

• Auto generation of treatment

• On screen display of all amounts owing by patient

plans from treatment plan charting • Integrated patient x-rays and

HICAPS/Medicare Link + Integrated DVA Online Claiming

photosnext to dental charts when using Mediasuite imaging

• Once configured to communicate with the HICAPS terminal, the link allows you to manage the connection between HICAPS and Health

Periodontal Charting

Funds using EFTPOS technology

• Comprehensive graphical charting tool to save you time and

• Send your insurance claims electronically to ensure efficient payment

resources

for your services

• Efficiently record mobility, furcation grades, pocket depths,

• Increases your practice’s cash flow and reduces the effort required of

bleeding and suppuration points, gingival margins and attached

staff in account collection

gingival

• Submit DVA claims online by use of the existing Medicare Client

• Create an efficient workflow - freeing you up to concentrate

Adaptor (MCA) software

on your most important asset, your patient

Letter Manager/Word Processor/Templates

SMS & Email Messaging

• Merge patient information with documents to create

• SMS Messaging or Email

professional letters, postcards, and labels

Messaging will provide you with

• Includes fully functional word processing capability, spell

a quick, efficient and cost

check and image handling

effective way to communicate

• If MS Word is installed, a direct link can be created to use MS

with your patients

Word as the default word processor

• Services provided can include

• Easily write/create your own letters and/or create your own

recalls, appointment confirmations and reminders and/or notifications

Letter Templates

to patients (dentist running late)

• Over 30 templates that can be edited or used as-is:

• Reduces no shows and last minute cancellations

o Recall letters - various

• Minimal clicks to send an SMS or Email

o Welcome letters

• Templates with patient details automatically inserted

o Congratulatory letters

• SMS replies from patients are now received directly into Appointment

o Thank you letters

Book updating Appointment Status • eAppointments to provide seamless integration of SMS and Email

Document Manager

Messaging to Online Appointment

• Click and scan patient documents into patient files • Email attachments, photos and scanned OPG records

Practice Marketing & Recalls including Automation

• All documents, photos and other records appear next to

• Reports on new patient

dental chart as well as dedicated Document Manager tab

numbers per period and value of

• Allows for document storage in a folder/file system

treatment provided over a period by source

Imaging Interface

• Handles multiple recalls per

• Dental4Windows is designed to integrate with the majority of

patient – hygiene check-up,

available imaging software systems covering intraoral & OPG

specified recall based on

digital x-ray, intraoral & digital camera software & specialty

treatment provided e.g. teeth whitening, denture work

systems such as Florida Probe

• Recalls can be communicated to patients via

o Personalised letters or label for cards

eChat

o Emails

An electronic messaging system that allows non-verbal

o SMS messages

“conversations” between the front desk and chair

o Phone lists

• Allows users (or groups) to send messages to one another

• The system automatically calculates and sets recall dates, and tracks

• Reduces the need to talk in front of patients

and reports failed recalls.

• Ensure a seamless transition for your patient from the front

• Now with Recall Appointment and Debtors, you can setup reminders

desk to the chair

to be sent automatically to patients on a set date and time • SMS and email reminders will automatically be sent

System Upgrades via Internet

• Letters and lists will be saved for you to print at a suitable time D4W

• Dental4Windows can now be upgraded via the Internet

Dental4Windows is now available online as D4W Cloud and also as

• Simply click ‘Check for

a subscription modle, D4W Subscription. Both are available for a

Updates’ in the Help drop-down and let the system take care of

fixed monthly fee. New feautres inlcude integrated Department of

the rest

Veterans’ Affairs Online Claiming.

Reporting System

D4W Cloud does not include 3D Clinical Charting and 3D Skull Charting as featured. 2D Clinical Charting available with D4W Cloud. There may be variation of some of features listed. Integrated Mediasuite Cloud is included in D4W Cloud.

• A wide range of reports are available for management and control of the practice • Reports generated by multiple choices e.g. accounting period, date range, individual provider or total practice • All reports can be generated in a number of formats e.g.

Excel for spreadsheet analysis.

Optional Modules Mediasuite Digital Imaging

eForms

• Offers direct integration with the majority of available dental

• Now you can design your own tailored electronic form available for

imaging equipment e.g. digital intraoral and OPG x-ray, intraoral

your patients to fill out online, in your practice or in their home.

and digital cameras

• Patient details automatically updated in D4W when they’re updated in

• Operates fully integrated within Dental4Windows or

eForms.

independently

• Ideal for creating new patient registration forms, surveys,

• A complete, easy-to-use, fully featured imaging software

questionnaires or appointment requests that can be completed by

system that directly acquires images from the equipment

patients

• Comprehensive toolset to interrogate the images

• Easy to manage online Form Manager to compile and track the

• Images appear next to dental chart for easy referencing and

status of forms by groups.

charting • Also available online, Mediasuite Cloud integrated with D4W Cloud

xPlain Chairside An interactive patient education program designed to improve the patient experience and the profitability of your practice, integrated with eAppointments

Dental4Windows

• Your own online appointment booking system.

• The Patient Education module shows generic examples of proposed

• Embed it in your website or use as

treatments to increase patient acceptance

a separate online booking page

• Includes customised information sheets that can be edited, printed

• Fully integrated with your

or emailed

Dental4Windows appointment book

• Next step from using your

• No hassle easy function integration

3D Charting to better explain

with your practice website

procedures required

• Increase recall rates and attract new

• Through use of imagery

patients

patients can easily understand,

• Your patients and potential new

and you overcome language barriers and minimise the time it takes to

patients will be able to book online 24/7

explain conditions and treatments to patients

• Bring your practice into the online digital age

• Improve case acceptance

xPlain Online

Laboratories

• Add life and movement to your practice website

This module takes care of laboratory job ordering and tracking

• Market your procedures and products

• Records laboratory restoration required by patient using various

• Add high quality dental ,orthodontic and facial aesthetic

laboratory forms

animations to your website ,over 200.

• Books laboratory jobs against laboratory or technician and dates

• Easy to embed on your website you pick and choose the

required

videos to suit your practice

• Produces reports on laboratory jobs due by laboratory by patient by

• High quality viewing experience compatible with most

date required

devices • Feature rich module

Optional Modules xPlain TV

Business Intelligence

Provides over 250 animated messages covering all aspects of

• Extract valuable data on statistical and financial information stored in

dentistry. It is specifically designed to subconsciously promote

Dental4Windows

good oral health practices, treatment and products in your

• An important module all dental practices should consider

practice waiting room.

• Reports on Key Performance Indicators (KPI’s)

• Introduce your team

• Provides a major Summary Report covering 36 KPIs

• Provide opening hours

• Allows for graphic representation

• Advertise friends and

• Improve your understanding of business drivers within your practice

local trades

to allow for more informed and better decision making

• Present your practice

• Used by many of the major Dental Practice Groups within Australia

mission statement

who have also contributed to the

• Provide your website details

development of the reports

• Promote your special services

• Leading best Practice

• Remind about events and anniversaries

Management and Business

• Inform on admin procedures

Intelligence reporting • We continue to work with the

Stock Control

various industry groups to further

The inventory control module provides basic stock

expand the selection of reports available

management: • Minimal stock holding and re-order quantities for each item

Sterilisation Tracking

are set

The Sterilisation Tracking Module easily tracks and documents your

• Usage of stock is recorded

autoclave cycles and instrument

• Generates stock reports of low stock levels and purchase

packs

re-orders

• Tracks instrument packs usage for each patient and which autoclave

D4W Sara

cycle it originated from.

Introducing your receptionist’s new best friend. Now patients

• Provides reports instrument packs

can check in on their own with the new Sara Kiosk, freeing up

used on patients and autoclave

staff in those busy periods and keeping patients happy. D4W

cycle details and all packs usage

Sara is a patient self check-in facility, available in an easily

from a particular cycle

manageable customer friendly touch screen, that integrates with D4W so you can manage the flow of patients through

National Dental Plan

reception to surgery in an efficient

National Dental Plan (NDP) is Australia’s only dental payment plan that

and modern manner.

is directly integrated into your Dental4Windows practice management

It gives patients certainty that they have been dealt with in busy

software. NDP, powered by Humm, is in partnership with Centaur

times, when they may otherwise have been kept waiting.

Software, owner of Dental4Windows.

NDP is a simple and affordable solution for your patients and easy to implement in your practice. You will find it will make a marked difference in treatment acceptance. Turn it on in Dental4Windows at no charge.

Monday 19/02/2018 3:46pm

Welcome to

Appointment Check-In

Tap to Start

Powered by

For more information visit www.centaursoftware.com.au or call 1300 855 966

Latest Features We’re constantly adding new features to Dental4Windows to enhance your practice productivity and efficiency.

• Computerised prescriptions • Enhanced automation for recalls, reminders and debtors to increase practice efficiency and your profitability • Department of Veterans Affairs (DVA) online claiming • Case Presentation improvements • Enhanced patient search • 32-bit to 64-bit upgrade Dental4Windows is constantly improving to keep you ahead of the game when it comes to patient care, time management, practice efficiency and profitability.

Clever Design Dental4Windows enjoys the benefits of being the first software designed by dentists for their own use. It uses the latest in computer technology so you can access information in an instance.

Easy for everyone to use with no extensive training Based on feedback we continue to receive from over 15,000 users, our design is staff friendly so new staff will immediately be able to use it with no extensive training required.

Tasks at a single glance – keeping the front desk happy We understand that the front desk is always dealing with a multitude of tasks -that’s why we make using Dental4Windows simple with an easy work-flow design so you can see the patient details in a single glance.

This means faster processing of patient information and improved productivity.

An intelligent marketing tool to maximise the benefit of your patient data to grow your practice Dental4Windows has been designed so you get the most benefit out of your existing patient database when utilising its powerful marketing module. To remain successful in today’s competitive healthcare environment, you’ll need to make full use of this data as it is your best source for practice expansion.

Using the Queries and Recalls Modules the system provides, you will be able to segment patients into defined groups for recall and to market new or favoured services i.e. Invisalign. You can easily track and report failed recalls, incomplete treatment and much more. These modules drive intelligent cost-effective marketing which is essential for practice expansion.

Business Intelligence Reporting and Practice KPIs Business Intelligence Reporting, using helpful graphs, will help you extract valuable data on important statistical and financial information stored. This data can be combined into one powerful report to improve your understanding of your business and improve your decision making.

Dental4Windows is based on the principles of a robust and powerful central database and operates your entire practice in true ‘real time’ mode. From a single practice to multiple locations, the system is powered by the state of the art SAPTM SQL database.

Award winning Customer Support + Satisfaction Centaur Software has consistently outscored its competitors in customer support. Centaur Software has won multiple awards for outstanding customer satisfaction, topping the Sydney Internet and Computer Services and Supplies category, winning the Australian Achievers Award for outstanding Customer Support three years in a row and were finalists in the Consensus Software Awards – ‘the best in Australasian Software’.

Centaur Software believes that customer satisfaction with ongoing support and services is critical to the success of the product and the culture of the company. Our exclusive technical support and maintenance agreement offers you unlimited telephone, online and modem support and free upgrades to the latest software versions.

Professional Training We take great pride in exceptional onsite training services. Trainers are available nationally in all states and all have experience in the day-today operations of dental practices. Training will ensure that you use the system to its full potential. Staff will be able to start working from the first day and your patients will notice the difference. We also have many online resources available in our Online Learning Centre, including on demand training videos.

Total Quality Commitment Centaur Software’s total commitment to quality ensures that you spend your time caring for your patients and not on resolving computer system problems. Whilst focused on continually satisfying customer business needs and expectations, we are always reviewing and improving every aspect of our operation.

Exceptional Features The software incorporates many exceptional and unique features: • Easiest workflow design and navigation available • Customised Recall System including SMS & Emailing • Appointment reminder via SMS & Emailing including Appointment Book Status updates • Multiple Appointment Books • Linear and Overlapping Appointment Scheduling Systems based on World Best Practice • 2D and 3D Charting conversion direct to Treatment Plan and Appointment Book • Complete Document Management

Analyse the work done in the Treatment Plan Module, so you can view and summarise the number of new, completed and incomplete Treatment Plans in a set period. You can report on KPIs which will be measured - both as a report and as an optional graph.

• Digital Imaging offering a clean, clear and powerful image manipulation toolset assisting with more accurate diagnoses and far better patient communication

This includes information on

• Built-In Letter Management System with Word Processing and Spell Checking plus MS Word integration where available

• New Patients Seen • Clinician Hours Scheduled • Percentage of Patients Re-Appointed • Number of Active Patients over a specific period • Collection Percentage • Average Appointment Time • Attrition Rates, etc.

Making your practice easier and better to run It’s not easy running a practice - we know from experience that making the right decision on a practice management solution is vital. Choose Dental4Windows as your comprehensive Practice Management System and you are fully backed with award winning support. Dental4Windows Client/Server SQL is a World First in Dental Practice Integration. *Included features are dependent on the Dental4Windows variation purchased.

• Extensive Business Intelligence Reporting • SMS Queries for advanced marketing functionality • Powerful Database and Query Capabilities • Accounts Due and Ageing Debt Monitoring • Multiple Bank Deposit Slip Generation • Inventory Stock Control and Laboratory Management • Integrated HICAPS and EFTPOS facilities • Multiple Practice Reporting capabilities • Multi-Level Security and Audit Trail capabilities • Sophisticated Practice Monitoring and much more

What our customers say....

Dr Manish Shah BDS (Hons), MBBS, MMED (Sleep Med).

Principal Dentist/Owner, Smile Concepts, Sydney “When I first started using it (Dental4Windows) I just saw the ease of using it…you can make appointments easily, take payments easily and it’s easy to teach your staff how to use it.…it’s definitely contributed to the efficiency and productivity of our practice.”

On 3D Charting “I’m really excited about 3D Charting. It adds another dimension to the whole experience. We get more detailed information from its use.”

On Centaur Software Support “The support staff are just amazing. Within minutes they are helping us get the best out of our software.”

Dr Alexys Ward BDS. Principal Dentist/Owner, The Happy Tooth, NSW “Dental4Windows is a simple system that allows everyone in the business to understand and use it successfully. The appointment book is well laid out and easy to navigate. The business modules are excellent for studying trends and allowing business intelligence and growth. The effectiveness of Dental4Windows has helped to allow the growth of my business.”

Dr David Lin BDSc Principal Dental Surgeon/Owner, ABC Dental. D4W Cloud customer has four surgeries located in Sydney.

On D4W Cloud “Patients can now move between our clinics and have their records / x-rays / images seamlessly stored in the one database. It is also now easier for me to run management reports to see how all the clinics are going. For my managers, if there is ever any issue with a particular patient, they can lookup the patient file in any clinic they are working in. A much improved outcome!”

Proudly Australian Made and Owned, Centaur Software Development Company Pty Ltd. Australia. © Copyright 1992-2020. All rights reserved. Portions copyright by Sybase Inc.