A very warm welcome to our 2019 Customer Engagement Summit preview, designed to whet your appetites for what is firmly established as Europe’s premier and most highly regarded customer and employee engagement conference. This year’s flagship Summit is to be held over two days for the second time, on Monday 11th and Tuesday 12th November.
Now in its ninth year, the Summit has gained an enviable reputation for delivering leading edge world-class case study-led content in a business-like, yet informal, atmosphere which is highly conducive to delegate, speaker, and sponsor networking. Our CPD accredited Summit is also recognised for its educational value. It’s a place both to learn and do business.
The overarching theme of this year’s Summit is ‘The Importance of Trust in an Age of Uncertainty and Disruption’ highlighting that against a backcloth of continuing advances in technology, and the new business models that are being spawned, trust and transparency are key to building long lasting successful relationship