Live More
WINTER 2023
SERVING GENERATIONS OF SENIORS FOR GENERATIONS TO COME
Variety is the “spice” of life and Cedar Community has something for everyone. See what’s “hot” from our independent living apartments and homes—to new construction projects—The Lofts at Cedar Lake and The Willows at Cedar Lake. We have a “hearty” array of lifestyle living options and amenities to enjoy, explore, and embrace your best life! From signature living apartments on our Big Cedar Lake Campus to independent living plus—with additional services to remain active and engaged. “Heat” things up in our indoor pool and whirlpool, join an exercise class, or hit the fitness center to help keep the “zip” in your step. Socials; themed parties; and educational, art, and wellbeing opportunities allow you to “simmer” and “savor” all life has to offer— all in a community of neighbors who often become “seasoned” friends.
JOIN US!
Chili Social and Used Book Sale Saturday, January 28 | 10 a.m. to 1 p.m.
Cedar Community, Cedar Ridge Campus, 113 Cedar Ridge Drive, West Bend Tours of Cedar Community’s independent living apartments and independent living plus will be available by appointment. Call 262.338.4615 for a tour by Friday, January 13 and receive your lunch for FREE! Enjoy our famous chili, baked potato with topping bar, fresh fruit, cookie, coffee, and cider—all for only $10! Quarts of chili to go for $9. *Certain terms and conditions apply. Only those with a tour reservation will receive a free lunch.
Live More featuring... The hallmark of our mission Update from CEO Nicole Pretre | 4–5 Change provides transformation Message from our vice president of spiritual care and wellbeing | 6 Volunteer highlight Meet Scott Risse | 7
Enjoy, explore, and embrace your best life! Live More is published for the neighbors of Cedar Community. If you would like to add a neighbor’s name to our mailing list, please contact us at 262.338.2819. To view Live More online, visit cedarcommunity.org/ live-more-magazine/.
Resident profile Meet Carl and Diane Holter | 8–9
EXECUTIVE EDITOR Sarah Malchow
Students offer solutions for workday relief Thank you to West Bend East and West High School | 10–11
MANAGING EDITOR Carrie Sturn
Cedar Community Home Health & Hospice What services can help you? | 12
CREATIVE DIRECTOR Cyndi Frohmader
Cedar Lake Campus repositioning Serving generations of seniors for generations to come | 13+ Be a champion Join our Cedar Community family | 15 News you can use Updates and more! | 16–17 Time, talents, and treasures Resident’s creativity is endless | 18-19 Celebrating outstanding team members Meet Lisa Kelling and Lori Stedl | 20–21 Feed your soul at Cedar Valley A message from Cedar Valley UCCI | 22 2022 | A year in review Our north star: Guiding principles and priorities | 23–27
ON THE COVER CEO Nicole Pretre with our project partners at the blessing and groundbreaking ceremony for The Lofts at Cedar Lake. OUR MISSION To model Jesus’ love by creating life-enhancing relationships, services, and environments.
OUR GUIDING PRINCIPLES AND PRIORITIES COMMUNITY | TEAM QUALITY | RESPONSIBILITY LEARN MORE!
THE HALLMARK OF OUR MISSION From our very beginning with one man’s gift of land, and throughout our entire history, Cedar Community has been a pioneer in bringing innovation, creative solutions, and powerful collaborations to the senior living sector. This focus on continuous assessment, improvement, and stewardship has been a hallmark of our mission since our founding.
Nicole Pretre Chief Executive Officer
04
| WINTER 2023
We continue to position Cedar Community to build on that legacy, serving our current residents while having a vision for the future—a future to serve more friends and neighbors as population and workforce needs change, and to offer the living options and abundant amenities that our residents desire. We are happy to say that after months of hard work, planning, and many conversations with team members, residents, and stakeholders—we are underway! Cedar Community’s Cedar Lake Campus repositioning project will help us continue to serve generations of seniors for generations to come with a compassionate and contagious spirit that is grounded in our faith-based roots. The project focuses closely on two of our guiding principles and priorities—community and responsibility. Our focus on community will help us create beautiful and functional spaces to support purposeful, dignified, and joyful living for our residents. The lens on responsibility has called us to be the best stewards we can of our financial, structural, and natural resources— leveraging existing spaces rather than building new. We are part of a national trend to remodel and reposition existing structures on senior living campuses. A national survey conducted by Ziegler in August of 2022 found that 59 percent of multi-site, not-forprofit senior living organizations like Cedar Community were planning a repositioning and unit expansion as part of their growth.
In this edition we are excited to tell you more about the interior and exterior refresh our healthcare center will receive, the expanded service offerings and beautiful living residences that are coming. Future editions will include plans to create inclusive spaces where individuals and families can come together regardless of mobility and ability challenges. We also want to thank our incredible community and vendor partners who have worked with us on this repositioning of our legacy campus over this past year, and as we embark on the construction phase of the project! And, stay tuned for our spring edition of Live More, where we will have more news to share on a long-awaited environmental stewardship project in partnership with the Cedar Lakes Conservation Foundation. The Lofts at Cedar Lake independent living and The Willows at Cedar Lake independent living plus will usher in the next generation of vibrant living for older adults at Cedar Community. We can’t wait to see this renovation and these new resident spaces and amenities come to life, as we continue to live and work through our mission:
“To model Jesus’ love for humanity, by creating life-enhancing relationships, services, and environments.”
WINTER 2023 |
05 5
Change provides
transformation
Julie Jennings Vice President of Spiritual Care and Wellbeing
There has been a lot of talk and preparation for the repositioning of Cedar Community’s Cedar Lake Campus, now underway. At the same time, the Christian season of Advent—a time when Christians prepare for the arrival of the Christ-child and the way of God that would be revealed through that child—has also occurred. And, we are still basking in the light and hope of a new year when we often prepare ourselves to take on new (or renewed) resolutions to support or change something that will improve our lives. All of this has me reflecting on how we routinely “reposition” ourselves as we navigate life in this world. In faith traditions and spiritual practice, we usually talk of this more as “transformation.” The two terms are not dissimilar. “Repositioning” literally means to shift or to put something (or someone) in a new or different position. In a business sense, repositioning often involves changing the marketing strategy or product offerings in order to appeal to a wider or different audience or market. “Transformation” denotes a change in appearance, form, nature, or character, often dramatic, and often for the sake of improvement.
Our campus repositioning effort will certainly change the appearance of our buildings and grounds, and some of those changes will be dramatic indeed. But the physical changes are not the only transformative work happening at Cedar Community. We continue to refocus and recommit to our mission, “To model Jesus’ love by creating life-enhancing relationships, services, and environments” in new and exciting ways. To this end we have recently welcomed new team members to support wellbeing and healing through art and music therapy, and expanded programming is coming to support physical health. At the same time, careful attention has been given to the thoughtful design of newly renovated spaces to support the wellbeing of body, mind, and spirit. Repositioning. Renovations. Transformation. So much shifting and changing can be a little daunting…and messy. Joan Chittister, a Benedictine Sister of Erie and outspoken advocate of justice, peace, and equality, once said, “Any gesture we do often enough— a hug, a smile, a genuflection—has the power to transform us. We become what we do.”
May we be resolved to continue doing what we are doing. And may all we are doing help us become who and what we are needed to be to support and improve the life and lives within and around our community.
04 06
| WINTER 2023
cedarcommunity.org
Volunteer highlight: Scott Risse
From team member to volunteer
For For 30 30 years years Scott Scott Risse Risse worked worked at at Cedar Cedar Community Community as as grounds grounds and and fleet fleet manager. manager. In In this this role role he he managed managed the the team team that that takes takes care care of of all all exterior exterior building building and and grounds grounds maintenance, maintenance, landscaping, landscaping, snow snow removal, removal, and and care care of of the the lake lake frontage—including frontage—including pontoon pontoon boats boats and and piers. piers. When When things things slowed slowed down down outside outside in in winter winter months, months, he he often often helped helped inside inside with with construction construction projects. projects. Scott Scott enjoyed enjoyed the the close-knit close-knit Cedar Cedar Community Community family, family, the the friendly friendly team, team, and and most most of of all, all, working working with with residents. residents. With With an an easy easy smile smile and and aa helping helping hand, hand, Scott Scott knew knew he he wanted wanted to to become become aa Cedar Cedar Community Community volunteer volunteer in in retirement—and retirement—and didn’t didn’t waste waste any any time time getting getting involved. involved. “I “I knew knew II always always wanted wanted to to give give back back and and since since II took took care care of of the the boats boats all all those those years, years, itit was was finally finally nice nice to to enjoy enjoy aa leisurely leisurely ride ride around around the the lake, lake, taking taking residents residents out, out, and and seeing seeing the the joy joy on on their their faces,” faces,” says says Scott. Scott. Dave Dave Braby Braby and and Keith Keith Ruesch, Ruesch, independent independent living living residents residents who who worked worked very very closely closely with with Scott Scott spending spending many, many, many many hours hours working working the the trails trails and and landscaping landscaping around around the the campus, campus, recruited recruited Scott Scott to to help help them them with with training training boat boat drivers drivers as as well. well. “I “I enjoyed enjoyed coming coming back back and and working working with with them them since since they they did did so so much much for for me me when when II was was here,” here,” says says Scott. Scott. “Scott “Scott is is truly truly aa special special person. person. He He always always gives gives from from the the heart heart and and is is aa friend friend to to all. all. He He is is there there to to lend lend aa helping helping hand hand and and teach teach others others the the skill skill and and talents talents he he has has learned learned over over the the years years at at Cedar Cedar Community. Community. We We are are so so fortunate fortunate he he came came back back to to volunteer,” volunteer,” says says Bonnie Bonnie Amerling, Amerling, volunteer volunteer coordinator. coordinator. Scott Scott retired retired in in 2021, 2021, and and along along with with his his wife, wife, Sue, Sue, who who is is also also retired, retired, they they enjoy enjoy family family camping camping excursions excursions with with their their two two daughters, daughters, one one son, son, their their spouses, spouses, and and four four grandsons. grandsons. “We “We start start camping camping in in May May and and go go through through October. October. II enjoy enjoy getting getting away away from from itit all, all, relaxing, relaxing, and and getting getting out out to to bike, bike, kayak, kayak, and and hike,” hike,” says says Scott. Scott. He He also also likes likes woodworking, woodworking, which which is is why why he he also also enjoyed enjoyed being being the the Cedar Cedar Community Community Woodwork Woodwork Shop Shop manager. manager. He He made made his his own own kitchen kitchen cabinets, cabinets, builds builds furniture, furniture, and and helped helped build build aa house house in in northern northern Wisconsin Wisconsin for for one one of of his his son’s son’s best best friends. friends. Hunting Hunting and and babysitting babysitting for for his his two two youngest youngest grandchildren grandchildren also also fill fill Scott’s Scott’s schedule. schedule. “It’s “It’s funny funny how how busy busy you you get get in in retirement. retirement. II don’t don’t have have enough enough time time for for anything anything anymore,” anymore,” laughs laughs Scott. Scott.
CONTACT US!
To learn more about Cedar Community’s volunteer program, contact Bonnie Amerling, volunteer coordinator, at 262.306.4218.
While While he he enjoys enjoys sleeping sleeping in in aa bit bit and and doesn’t doesn’t miss miss those those 33 a.m. a.m. mornings mornings of of snowplowing, snowplowing, Scott Scott has has not not looked looked back back and and is is definitely definitely enjoying enjoying all all that that retirement retirement has has brought brought him—including him—including more more time time with with his his family family and and more more traveling. traveling. “Time “Time just just keeps keeps flying flying by by and and there there is is so so much much II want want to to do do yet,” yet,” says says Scott. Scott. Returning Returning to to Cedar Cedar Community Community in in 2023 2023 as as aa boat boat skipper skipper and and trainer trainer continues continues to to be be on on his his list. list. We We look look forward forward to to seeing seeing you you next next summer, summer, Scott! Scott!
Resident profile: Carl and Diane Holter BY: Gladys Sachse Resident, Cedar Community Independent Living
It’s a love story that began with lunch. It was at a Cedar Community Christmas luncheon when Carl Holter and Diane Yarmark, both new independent living home residents, found vacant seats next to each other. Love at first sight? It just might have been. It was an instant attraction and an answer to their long-time prayers. The story reads like a Hallmark movie script—a time of struggle, grief, and difficulty resulting with a happy ending—sharing their new life together. Carl’s story Carl was born in Hatton, North Dakota, the seventh in a family of eight children. He helped on the family farm. After high school he attended a trade school to learn industrial drafting. Those plans changed when he was drafted into the Army, serving from 1964-66. After an honorable discharge, he attended North Dakota State University and received a degree in mechanical engineering. He married Jan HumeHolter in 1967 and together they had three children and seven grandchildren. After college, Carl worked as design engineer at FMC Corp in Cedar Rapids, Iowa; Harnischfeger and Kearney & Trecker in Milwaukee; and ABB Robotics in New Berlin. He began his own independent consulting firm, Puzzleworks Consulting, in 2000 until 2016. Jan passed away in 2017 after 50 years of marriage.
Canada, and Europe—including 14 cruises. In his home, he enjoys woodworking and has a unique collection and photos of wood pieces and furniture he created. He also enjoys photography and hiking.
Diane’s story
As a child, Carl was always building and fixing things— especially on the farm. Through the years, he obtained seven patents. His first was a crane design—he built the prototype in his basement the weekend prior to the design presentation. His most recent invention was the pill popper that was featured in the summer 2022 Live More magazine.
Diane was born in Milwaukee, the youngest of four children. Upon finishing high school, she was hired at Cutler-Hammer, now Eaton Corp. Within two weeks she was promoted to executive secretary for the comptroller and technical advisor. After four years of working, Diane married and was blessed with two children and now a grandson. She left the office to be a homemaker while also taking care of clerical duties for her husband’s business—they had a farm in the Town of Trenton. It was a great learning experience and a wonderful place to raise a family. Their menagerie included every farm animal except pigs and sheep. Diane’s favorite were the goats—so lovable and silly. As the children grew she was involved in their school, organizing the school library and continuing as the school librarian. During that time she also volunteered as the church secretary one to two days a week for 17 years.
Over the years, Carl has traveled to many states and countries including Alaska, Australia, Thailand, Mexico,
After becoming single several years ago, Diane became quite involved with community volunteerism, working with
04 08
| WINTER SPRING 2022 2023
cedarcommunity.org
organizations like the Family Center, Big Brothers/Big Sisters of Washington County, and United Cerebral Palsy. Additionally, she served as a teacher’s aide at her church’s school and she volunteered at Froedtert Hospital. Now, with Carl by her side, Diane continues to mentor her little sister match of eight years—which is a very rewarding experience. Diane also enjoys traveling and has traveled to many states including Alaska and Hawaii, and internationally to Switzerland, Canada, Mexico, and the Caribbean. She has also taken a mission trip to Bolivia and spent an adventurous week living on a sailboat exploring the beauty of the British Virgin Islands with four other people who had never met. During that trip she enjoyed the thrill of parasailing—in spite of her fear of heights. When it was time to simplify her life from the responsibilities of home ownership and maintenance—she wanted to have more time for travel and socializing—Diane sold her home on three acres near Kewaskum and moved to Cedar Community in 2021. That same year, Carl, whom she had never met, sold his home in Jackson and also moved to Cedar Community.
The love story begins In an answer to prayers for companionship and love—Carl and Diane met at the Christmas luncheon and found they have many things in common, including their strong faith and trust in God. Within six weeks of meeting, they knew God wanted them to be together and they exchanged commitment rings. They were officially engaged at sunrise on Lake Michigan in September of 2022 and were married on October 16, 2022. Their shared interests include nature walks, walking on beaches looking for ice formations and unusual pieces of wood for his woodworking hobby, sharing his interest in photography, watching beautiful sunrises and sunsets, and their love of nature and the great outdoors. Cedar Community’s 245 acres of woods and trails are a perfect place to share those times. Carl and Diane look forward to traveling in the United States to so many places they have never been and are excited to find out what else God has in store for them—together!
Students offer solutions for workday relief
The assignment
The background story
West Bend East and West High School seniors Gianna Hemauer, Owen Kolkema, Alex Lance, Monique Schnabel, Erica Thill, and Jake Williams are all enrolled in Patty Noonan’s Biomedical Innovations course. The group was tasked with the mission to redesign a healthcare space to improve its function, make it more efficient, and increase safety. This capstone assignment serves as the culmination of four years of academic and experiential learning for students who have been given the opportunity to gain hands-on and problem-solving experiences not available in traditional science courses.
As a certified nursing assistant working at Cedar Community, Erica Thill experienced firsthand the stressors of caring for people as a medical professional—especially during the pandemic. She suggested the group take on the challenge of creating and designing a “cool down” room where team members could decompress, relax, and rejuvenate during breaks or after work.
04 10
| WINTER SPRING 2022 2023
cedarcommunity.org
The design The design proposal addressed the following questions: Would team members utilize the space? What should be in the room? What is the budget for the project? Ideas included massage chairs, foot massagers, nature-related items (pictures, plants, sound machine, etc.), comfortable furniture/ places to rest, dim lights, snacks/drinks, television, fridge, foosball and ping pong tables, and even pods for a quick nap and refresh. The room is divided into two spaces—one for games and activities—the other for relaxation and rest.
The process Students met with Cedar Community team members via Zoom for their initial contact and to brainstorm ideas for the assignment. Members from Cedar Community’s human resources and nursing divisions provided input and guidance on budgeting, as well as available space and additional relaxation ideas. Students shared their presentation and three-dimensional model with Cedar Community team members in November.
“ “Cedar Community appreciates the opportunity to provide students with an experiential learning activity that addresses real-world challenges. This project will empower them to gain the additional skills they need to pursue a career in the medical field, and help them thrive in their future endeavors,” says Jen Fullhart, director of assisted living.
Our team members are the champions of our community.
Join our Cedar Community family! Our team members are the champions and heart of our community! We offer more than a paycheck; we offer opportunities for growth and development, while making a difference in someone’s life—every day!
Be a champion!
We offer excellent benefits, including: · Competitive wages · Annual wage increases · Recognition and rewards programs
Contact Sossié Yorot, talent acquisition and retention specialist, to learn more or request a job shadow at 262.306.2123!
· Tuition reimbursement · Advancement opportunities · Team building, leadership, and training programs · Flexible schedules
To apply online, visit our careers page at cedarcommunity.org.
· Shift differentials · 401k plan/match · Referral bonuses · On-site clinic for team members and their family members · On-site pharmacy
Learn more about our career growth opportunities cedarcommunity.org and discover your unlimited potential.
CEDAR LAKE CAMPUS REPOSITIONING | SERVING GENERATIONS OF SENIORS FOR GENERATIONS TO COME WINTER 2023 |
13
LEANING INTO
STEWARDSHIP
Constructi
* Timeline subject to c
DECEMBER 2022
JANUARY 2023
FEBRUARY 2023
MAY 2023
Work begins on third floor of The Willows at Cedar Lake
Work begins on The Lofts at Cedar Lake
Skilled nursing hallway renovations begin
Renovations of in-patient therapy space begins
Renovations begin in Cedar Lake Health and Rehabilitation main entrance, reception, and deli
Indoor parking garage construction begins
JULY 2023
Cedar Lake and Rehab Center main reception, a comple
Renovations The Willows Lake main e reception, an
Facade wor
We are here to help you navigate today’s complex healthcare system, providing you with the information you need to make informed decisions that are right for you and your family. Our team provides a holistic approach—focusing on mind, body, and spirit while providing compassionate and best-in-class care.
home health & hospice Home health Nursing, therapy, and other specialized services in the privacy and comfort of your home help you manage a chronic illness or recover from surgery or an accident. Our goal is to help you meet your recovery goals, improve your quality of life, and help you stay safely in your home. Our services include: • Health assessments • Patient and family education • Treatment solutions • Physical, occupational, and speech therapy
Call us today at 262.306.2691 and together we can find the best care that meets your personal needs.
ction timeline
t to change based on supply chain.
ULY 023
OCTOBER 2023
Lake Health habilitation ain entrance, on, and deli mpletion
The Willows at Cedar Lake main entrance, reception, and lounge completion
ions begin in ows at Cedar ain entrance, n, and lounge
work begins 16
| WINTER 2023
DECEMBER 2023 Skilled nursing dining renovations begin In-patient therapy completion
JANUARY 2024
MAY 2024
The Lofts at Cedar Lake completion
The Willows at Cedar Lake third floor completion
Cedar Community named among the Best Nursing Homes by U.S. News & World Report for fifth year Cedar Community was recognized as one of the nation’s Best Nursing Homes for 2022-2023 by U.S. News & World Report, a global authority in health care ranking. This is the fifth year Cedar Community has received this ranking out of over 15,000 nursing homes nationwide. U.S. News gives the designation of Best Nursing Home only to those organizations that satisfy U.S. News’ assessment of the appropriate use of key services and consistent performance in quality measures. Assessments of services include categories such as nurse staffing, physical therapist staffing, consistent nurse staffing, prevention of falls, patients able to return home, and patient-centered rehabilitation therapy. “We are proud to be among the elite 16 percent of skilled nursing facilities that earned a ‘High Performing’ rating for our short-term rehabilitation. Cedar Community continually monitors and focuses on quality improvements, allowing for successful patient outcomes,” says Kelli DeRuyter, RN, BSN, NHA, administrator/vice president of clinical services. “To achieve this honor for the fifth year is a true testament to the quality, dedication, and compassion of our team members who provide patient-centered, quality healthcare each and every day.” Now in its 13th year, the U.S. News Best Nursing Homes ratings and profiles offer comprehensive information about care, safety, health inspections, staffing, and more for nearly all of the nation’s nursing homes. The Best Nursing Homes ratings reflect exclusive analysis of publicly available data using a methodology defined by U.S. News that evaluates factors which it has determined most greatly impact patient and resident care, safety, and outcomes. The Best Nursing Home finder features ratings on both long-term and short-term care. To learn more, visit health.usnews.com/best-nursing-homes.
16
| WINTER 2023
Cedar Community Chief Administrative Officer In November, Cedar Community announced the promotion of Sarah Malchow to the position of chief administrative officer. With this new title, Sarah continues in her work leading the Sarah J Malchow, CFRE independent living, Chief Administrative Officer philanthropy, and sales and marketing teams, and supporting the volunteer coordinator. “Since Sarah joined Cedar Community, she has refined and grown our philanthropy program and strengthened donor relations, provided compassionate and clear communications and marketing messaging, and worked to improve procedures and customer service for the sales and move-in process at Cedar Community. She is a thoughtful, bold, and strategic leader who serves our residents and team members through the lens of our mission,” says Nicole Pretre, CEO. As part of her new expanded role, Sarah also serves as the secondary officer of the organization, and in the event of an extended absence of the CEO, she would provide interim leadership oversight of Cedar Community under the support and direction of the Cedar Community Board President. As is prudent for every high-performing organization, the continued development and enhancement of executive leadership is key for ongoing success. For Cedar Community, it is a vital part of ensuring that we have key leaders in the right “seat on the bus” to serve residents and team members—while also ensuring there is a plan in place for continuity and leadership across all of our divisions. “I am honored and humbled for the opportunity to serve my colleagues and our residents in this way. As Cedar Community looks ahead to providing exceptional relationships, services, and environments for team members and community members in the coming generations, I am eager to support the entire Cedar Community family that makes our important cedarcommunity.org work possible,” says Sarah.
Cedar Community Philanthropy Director
Jenny Zaskowski Philanthropy Director
Cedar Community welcomed Jennifer Zaskowski as philanthropy director in October of last year. Jenny has over 25 years in the healthcare field, with an extensive background in healthcare administration and business and non-
profit fund development. “When I was called back to serve in the community I live in, I didn’t have to think twice. I am honored to walk alongside a team of dynamic leaders, dedicated team members, and invested community stakeholders. I am eager to help weave the fabric of servant leadership, as it truly takes a village. I am humbled to help others recognize the needs of today, tomorrow, and the future of our friends and neighbors not only at Cedar Community but our community as a whole,” says Jenny. As philanthropy director at Cedar Community, Jenny works to strategize and execute a comprehensive and diversified philanthropy plan that promotes mission achievement and financial sustainability of Cedar Community. “Jenny is a wellrespected and accomplished professional—we are fortunate to welcome her as director of philanthropy. Her commitment to community, her love of aging services, and her professional acumen in the fundraising arena will make her a strong champion for Cedar Community,” says Sarah Malchow, chief administrative officer.
Washington County Caregiver Support Group Does someone you love have Alzheimer’s disease or a related type of dementia? Here’s a safe place where people listen and understand.
JOIN MELISSA BRIGHT:
2nd Wednesday of the month 1–3 p.m. Cedar Cottages Community Room Contact Melissa if you have any questions at 262.306.4230.
You may also call the Alzheimer’s Association 24/7 Helpline at 1.800.272.3900 for more information.
Cedar Community’s Home Health and Hospice and Facility Services teams recently relocated their offices to 5505 County Hwy Z in the newly remodeled Oak Knoll building. A ribbon cutting was held with the West Bend Chamber of Commerce on Thursday, October 27.
WINTER 2023 |
17
Residents and team members at Cedar Community can enjoy, explore, and embrace their best life through many life-enriching opportunities. In addition to the many amenities we offer, there are also a variety of ways to use your time, talents, and treasures to help others and enrich your own life. We hope they inspire you to Live More!
Time, talents, and treasures: Resident’s creativity is endless Lucy Becker can turn any toilet paper roll into an amazing craft project. Really! It’s something she does often and with great skill and precision. Lucy works behind the scenes creating wonderful craft kits for assisted and skilled nursing residents at Cedar Community—from butterflies, Valentine’s Day people, and poinsettias for Christmas. She fine tunes each project, separating each step into individual bags, labeled, numbered, and with detailed instructions. Being “crafty” is something Lucy is known for at family gatherings.
18
| WINTER SPRING 2022 2023
cedarcommunity.org
Growing up, Lucy served as a Girl Scout leader for her cousins, and together they volunteered at a local hospital making tray favors. She also served as a candy striper, which piqued her interest in the medical field. “People always thought I was going to be a doctor. Unfortunately, my father became ill and passed away at an early age and I needed to help my mom since I was an only child,” says Lucy. She did, however, become a medical assistant and worked many years in private practice. Part of her job included training students from Milwaukee Area Technical College. One student, Margaret, had a brother, Jim, who recently discharged from military service and called the office to talk with his sister, when Lucy answered the phone. Jim asked Margaret who the woman answering the phone was and if she was single. Margaret asked for Lucy’s phone number and Lucy said, “Students cannot have my phone number. But she nagged and nagged me. I finally gave in to Margaret and joked that if she gave that number to anybody she would be fired,” laughs Lucy. One Friday night Lucy and a friend went to the Golden Zither Restaurant in Milwaukee to listen to music. “My girlfriend liked a young man who frequented the place, so I abided and went along. I met a young man that night who wanted my telephone number. So, later that week I thought it was him calling me asking if I wanted to go dancing,” says Lucy. In the meantime, Margaret had given her brother Lucy’s number—even under threat of being fired. Jim (Margaret’s brother) arrived the following weekend and Lucy said, “Who are you?” She thought she was meeting the gentleman she had given her phone number to the week prior. Jim finally just asked her if she wanted to dance or not. They were married a year later. Lucy had always lived with her mom and told Jim that caring for her mother she was part of the deal. They were married almost 45 years when Jim passed away in 2018. In 2019, because she had never lived alone, Lucy’s younger son suggested that they visit Cedar Community’s independent living apartments. A tour during the Chili Social and Used Book Sale was the beginning of Lucy’s adventures at Cedar Community. “Since arriving at Cedar Community, Lucy has been such a generous giver of her time and talents—to the community at large and to her Cedar Community neighbors and friends. She makes every person around her feel important, respected, and included. She is a true gift,” says Sarah Malchow, chief administrative officer. When she moved to the independent apartments she noticed there were quite a few book clubs, so Lucy made bookmarks and gave them to members. During COVID, she kept busy by decorating a Christmas tree that remained in place well past Christmas as a novelty, with shamrocks and hearts. “I don’t like to be idle and always want to be doing something,” says Lucy, who also provides all the supplies for each craft project. “I believe you get what you give and just want to do for others.” Lucy also participates in a card-making group and makes beautiful cards to share with family and friends. Moving to Cedar Community’s Cedar Ridge Campus was definitely an adjustment. So was living alone for the first time in her life, but family close by treats her like a queen. Lucy has also helped with the annual Butterfly Release, led card-making classes for assisted living residents with one of her neighbors, and been a mentor helping residents sign up and navigate K4Connect—a technology Cedar Community uses to keep residents up to date on current happenings. She also participates in Bible study.
Thank you, Lucy, for keeping our residents engaged with the wonderful craft projects you continue to create! cedarcommunity.org
WINTER 2023 |
19
Celebrating outstanding team members Every quarter, Cedar Community recognizes team members who go above and beyond their everyday tasks for our residents, families, volunteers, and their fellow team members. Cedar Community is proud to announce our Team Members of the Quarter award winners: Music Therapist Lisa Kelling and Payroll Manager Lori Stedl. Lisa Kelling, life enrichment team member and music therapist, holds a bachelor’s degree in music therapy from UWOshkosh. She loves music and has always been involved either in band and choir or musicals in school. And while she knew she didn’t want to be a music teacher, she also knew she wanted to use music in some facet of her career. She has played clarinet since the fourth grade, and in college took voice lessons. Lisa also learned guitar in college and taught herself piano. Lisa started working at Cedar Community in 1994 as a college intern. After just two months, she was hired full-time when a position opened as a music therapist assistant and completed the last four months of her six-month internship in this role. Upon graduation her title changed to music therapist. Lisa’s career at Cedar Community has spanned 28 years. She loves the residents and her job because no two days are ever the same. She enjoys planning a variety of activities from craft projects to scheduling outings, special events, and entertainment. “Residents are the heart of what I do. If I am having a bad day, they really lift you up, whether it be something as simple as a smile they give you or someone joins in a group activity who usually doesn’t participate. It’s a two-way street where we lift each other up,” says Lisa. “I have learned so much from our residents because they have lived through history—these are stories you can’t get through a textbook.” Lisa also appreciates the team members she works with at each campus. Her team members recognize her for all she does for the residents. “Lisa has been an absolute blessing for our residents and team.” “She puts so much into making sure our residents receive a well-rounded activities program, introducing new games, and going above and beyond to provide them with fun socials and outings.” “She helps our residents maintain the vegetable garden, beautifies our campus with wonderful flowers, and decorates for all the holidays.” “Lisa is willing to step in where help is needed and is an absolute joy to work with—bringing so many smiles to our residents and their families.” Three to four days a week, Lisa can be found at the Elkhart Lake Campus providing music and activities. The remainder of her time she serves at Cedar Lake Health and Rehabilitation Center on the Cedar Lake Campus providing music therapy for skilled nursing care residents. These sensory-type visits and groups encourage residents to get involved in music however they are able—using the senses, whether it’s singing or playing an instrument she brings along. “Lisa is a very hard worker who puts her heart and soul into everything she does. She goes above and beyond to help the residents of Cedar Community in whatever way she can. Lisa is very talented and we are thankful for her contributions every day!” says Erin Faust, life enrichment director. Lisa is thankful to be working at Cedar Community for the many tools that are available for her to access. “We are so much more advanced than other similar organizations when it comes to available resources including technology, the quantity of instruments, and the educational opportunities. We also have a strong backing from our administration. When we need something, they always come through,” says Lisa. In her spare time, Lisa likes to hunt, read, and enjoy nature. She also likes to do crafty things like crocheting, she is the worship and music chairperson for her church, and she volunteers with her family for the Silver Creek Fire Department and Auxiliary. Thank you, Lisa!
20
| WINTER 2023
cedarcommunity.org
Lori Stedl didn’t earn Team Member of the Quarter just because she is everyone’s favorite person (she happens to be the payroll manager and makes sure every team member gets paid!). In fact, Lori’s teammates celebrated and nominated her because of her commitment, her willingness to help others, and her professionalism. “Lori is a great coach for the recruiting team, she is always patient with new hires and current team members, providing everyone with the information they need to make informed decisions.” “Lori has a willingness to help others when needed, even though her own plate is full.” “Our team is much stronger with her as one of our members.” “Lori is a team player and always has a smile on her face every day.” Lori’s career at Cedar Community began in April of 2021. She was talking with her brother, a West Bend firefighter, who has experienced the exceptional care Cedar Community provides through interactions with his job. He mentioned to Lori that if their mother ever needed care, they would choose Cedar Community because of their high standards. Wanting to work in the community where she lived, when Lori came across an advertisement for the payroll manager position, she pursued it. And we are glad she did! “I have worked with Lori for a year and a half now and she is definitely an asset to our human resources team. She embodies an outstanding work ethic, is truly reliable, and extremely dedicated to Cedar Community’s mission. After payroll is completed—not always an easy task with 350+ team members—Lori notifies the team and includes fun facts about payroll, memes, jokes, and payroll songs. She has a great sense of humor and we are sincerely grateful for all her hard work,” says Tracy Blaubach, vice president of human resources. From start to finish, Lori manages and runs all aspects of payroll, from helping with timecards all the way to processing paychecks. She approves timecards, adjusts any discrepancies, and follows up with team members to ensure accuracy in payroll processing. “A lot of auditing and a lot of deadlines,” says Lori. She definitely provides the “checks” and balances for human resources. As part of her role, Lori also manages Cedar Community’s benefit packages. She takes the time and meets with all new employees— welcoming them and explaining in detail all the perks they can receive—often offering examples and informed suggestions. “During orientation, new team members get a lot of information. I want to make sure they understand what choices they have, and all the extra benefits Cedar Community offers like an onsite occupational health clinic,” says Lori. That one-on-one definitely has its advantages when it comes time to filling out HR paperwork for new hires. Lori is always willing to help out in her department wherever needed. “I enjoy the variety and different hats I am able to wear,” says Lori. “My job keeps me on my toes and learning.” A fun and surprising fact— when she’s not at her computer busy at work, Lori enjoys riding her Harley-Davidson. Ride on, Lori!
To learn more about the rewarding opportunities available at Cedar Community, visit our careers page at cedarcommunity.org.
cedarcommunity.org
WINTER 2023 |
21
Cedar Valley expands art classes for 2023 Creativity and community abound at Cedar Valley! Explore painting with watercolors, oils, acrylics, and plein air. Some of our three-dimensional classes will include mosaic work, fabric memory journals, cookie decorating, and soap-making. Cedar Valley is especially excited to offer alcohol ink workshops.
Upcoming art classes: Cost includes supplies. Full day and weekend classes include lunch.
Abstract Floral Bouquets with Alcohol Ink with Beth Kluth February 4 or March 11 | 9 a.m.–12 p.m. | $75
Watercolor Excitement with Joyce Eesley Workshop #1: February 10–12 | 9 a.m.–4 p.m. Workshop #2: March 3–5 | 9 a.m.–4 p.m. Overnight: $410; Commuter: $150
Plein Air Studio Intensive 1 with Lorin Willey February 18–19 | 9 a.m.–4 p.m. | $TBD Contact Lorin at willeylorin@gmail.com for more information and to sign up.
Artisan Soap-Making with Ann Marie Craig February 25 | 9 a.m.–4 p.m. | $TBD To sign up, contact Ann Marie at annmarie@centuryfarmhouse.com.
Icon Painting—St. Kateri Tekakwitha (the Patroness of Ecology) with Katherine de Shazer March 17–19 | 9 a.m.–4 p.m. Overnight: $480; Commuter: $240
“Your Story Cuff” Fabric Charm Bracelet with Vanessa (KiKi) Johanning April 8 | 10 a.m.–3 p.m. | $80
For more information and class descriptions, please visit us at ucci.org. Register online or call us at 262.629.9202. You can also email us with any questions at cedarvalley@ucci.org.
5349 County Road D West Bend, WI 53090
Cedar Valley Notes Thank you to all who attended the Feed Your Soul Cedar Community resident lunches. It was a joy to see you. The lunch gatherings are taking a winter break, but watch for announcements on dates for spring! Cedar Valley Retreat Center is open for day visitors and trail use. Please call ahead if you would like to visit. With proper snow conditions, we have snowshoes that are available for your adventure. If you are planning a special event or celebration, consider one of the many lovely spaces at Cedar Valley. The team would love to work with you to plan and host your gathering in 2023.
Cedar Valley, a property owned by Cedar Community, is managed by United Church Camps, Inc. (UCCI). UCCI hosts camps, retreats, and events at three sites: Cedar Valley, Daycholah Center (on Green Lake), and Moon Beach (near St. Germain). Browse events and register online at ucci.org. These sacred places are for your enjoyment and spiritual renewal.
22
| WINTER 2023
cedarcommunity.org
2022 | A YEAR IN REVIEW Our north star: Guiding principles and priorities In the fall edition of Live More, CEO Nicole Pretre outlined Cedar Community’s new Guiding Principles and Priorities. These are more than statements about Community, Team Members, Quality, and Responsibility—they represent a very public statement and commitment to how we will hold ourselves accountable in all facets of our operations. They are—in short—our north star. Guiding every decision and governing every interaction. As we pause to reflect on the year gone by, I wanted to take a moment to reflect on the principle and priority of Community. Many times, we think of Cedar Community only in the context of our residents or our team members. But we are so much more than that. We are neighbors to those living near our campuses; we are partners with local and national businesses and nonprofits; we are stewards of natural treasures; and we are a trusted healthcare organization for the friends, family, and loved ones of residents who call our campuses—home. And yet, in spite of all of the complexity of our business operations and the regulations that govern us, we are, at our very core—a community. We are a community that operates with respect for and accountability to one another. So, as we close the chapter of 2022 and set course for 2023, our eyes remain fixed on a north star that will help us become the very best Community that we can. Thank you for journeying along with us! Take care. Take comfort. And take courage in the New Year!
Sarah J Malchow, CFRE Chief Administrative Officer
cedarcommunity.org
WINTER 2023 |
23
WAYS TO HELP Partners In Caring™ For over 40 years, Cedar Community’s Partners In Caring annual campaign has helped us provide dignified and compassionate care for all of our residents—even if their financial resources dwindle. Americans are enjoying a level of vitality and longevity never seen before, yet more and more seniors are finding that the funds they set aside for retirement and long-term care are not enough. When residents must rely on Medicaid or other government supports for their care, these long-term and skilled nursing care costs are not fully covered. In fact, Medicaid payments leave more than $105 per patient, per day, unreimbursed. But we are committed to our goal of providing best-in-class care to every resident, every day—even when their resources run short. Your support of our annual Partners In Caring campaign makes this possible.
Leaving a Legacy Our roots have been planted deep in the generosity of our neighbors since our founding in 1953. Established with a single gift of land, thousands of volunteer hours, and an enduring vision to create “life-enhancing relationships, services, and environments” for seniors—the legacy of Cedar Community continues to thrive today. Individuals who have chosen to support Cedar Community with a gift through their will or estate plan are committed to making sure this legacy continues for years to come and generations to follow. We invite you to join these visionary members of our Legacy League by designating a gift to Cedar Community through your will or estate plan. If you’ve already included Cedar Community in your will or estate plan—please let us know so we can thank you! If you haven’t included Cedar Community in your will or estate plan, please consider doing so. Your gift today helps us care for others, tomorrow.
“
Balance sheet Assets Cash and investments
$38,694,216
Other current assets
$2,345,621
Limited use assets
$5,162,477
Property and equipment
$63,862,842
Total assets
$110,065,156
Liabilities and net assets Current liabilities
$6,356,903
Entrance fees
$32,791,355
Long-term debt
$39,348,996
Total liabilities
$78,497,254
Total net assets
$31,567,902
Total liabilities and net assets
$110,065,156
*Fiscal year ending 6.30.22
“Cedar Community continues to strategically and proactively navigate the new norms facing healthcare organizations across the U.S.—workforce shortages, lingering impacts of the pandemic, and external economic forces like inflation and underperformance in the investment market. These challenges aside, Cedar Community is well positioned to continue to serve our amazing residents and families while seizing opportunities to increase efficiencies, expand service offerings, and lean into our principles of good stewardship.” Assisted Living Nicole Pretre 5% 3% Health and Chief Executive Officer Rehabilitation -11% “During these challenging times marked by rising inflation Independent Living 28% and changing0%wage expectations within our workforce, the Ancillary and Other 5% continued support of our friends and neighbors is as impactful Home-based Services as ever. We remain committed to providing best-in-class care 6% Grants and Other* and service to all of our residents, even those who have outlived Investment Income their resources. The generous financial support provided 21% Fee through the Partners In21% Caring™ program makes thisEntrance possible.” Amortization Joe Pichler Donations Vice President of Finance
Statement of operations Revenue: $32,950,012 3%
Assisted Living
5%
-11%
8%
Health and Rehabilitation
28%
0%
Expenses: $39,726,988
Independent Living
Reimbursed Program Expenses
14%
General and Administrative
Ancillary and Other
5%
Depreciation Expenses
Home-based Services
6%
Grants and Other*
16%
62%
Investment Income
21%
21%
Unreimbursed Program Expenses
Entrance Fee Amortization Donations
* The negative investment income performance is driven largely by $6M+ of unrealized investment losses at the end of the 2022 fiscal year. This paper (non-cash) loss lends to the year’s significant gap between revenue and expenses and should not be considered indicative of poor operational performance.
8%
Other operational measures include: Days Cash on Hand and Debt Service Coverage Ratio Reimbursed Program
Days Cash on Hand measures the numberExpenses of days cash expenses could be paid from current cash and investments, assuming no additional revenue. Cedar Community is required to hold 150 days cash on hand. In the 2022 fiscal year, 14% General and our days cash on hand totaled 382. Administrative Debt Service Coverage Ratio measures how many Expenses times annual principal and interest payments can be made with annual Depreciation cash operating revenues and net entrance fees. Cedar Community is required to have a ratio of 1.2. In the 2022 fiscal year, 62% 16% Unreimbursed our ratio was 1.38. Program Expenses
Year in review highlights
In 2022, Cedar Community identified our new guiding principles and priorities that will help us chart our work for years to come. Here is a look back at some of our accomplishments in these areas: Community: We are a community that operates with respect for and accountability to one another. See Sarah’s article for more!
Team Members: We nurture a culture of purpose, excellence, and belonging Team members continue to serve our mission, our residents, our cause, and one another in many ways, including: • Nicole Pretre was named to the LeadingAge Wisconsin Board of Directors. LeadingAge Wisconsin works to advance the fields of long-term care, assisted living, and retirement living and is part of a larger network of 6,000 not-for-profit organizations serving seniors across the U.S. • Cedar Community’s new Leadership Council addresses goals of fostering engagement, wellbeing, and growth among team members. Intentional leadership development includes: professional development opportunities, continuing education, and a higher level of management engagement in budget and operational functions. • Cedar Community Champions joined forces to support causes like Alzheimer’s research, the United Way of Washington County, Cedar Community’s Gifts of Joy team member effort, and Partners In Caring™. Our team members also contribute their time and talents to other not-for-profits and educational entities in the greater West Bend community.
Quality: We challenge ourselves to be exceptional in everything we do Cedar Community is proud to share some of the quality and performance-based recognitions our team received: • 2022 HealthStream Embracing Quality Award • 2022-2023 U.S. News & World Report—Best Senior Living • 2022 Customer Experience Award™ • 2022-2023 U.S. News & World Report—Best Nursing Homes • Deficiency-Free Survey Cedar Lake Health and Rehabilitation Center • 2022 Gold and Silver Aster Awards for healthcare marketing excellence.
Responsibility: We steward our resources wisely Cedar Community is committed to operating with integrity, honor, and thoughtfulness in all facets of our work. • For generations Cedar Community has been caretaker of hundreds of acres of our area’s natural treasures. We are happy to share that we are exploring a conservancy agreement with the Cedar Lakes Conservation Foundation. • In ongoing efforts to steward our financial resources wisely, diversify revenue opportunities, and position Cedar Community for sustainability, the executive leadership team is taking stock of the aging services landscape and exploring new partnerships. • As we continue to emerge from the pandemic and its many challenging impacts on our stakeholders—residents, families, team members, community, and business partners—we are focusing on nurturing one another with intentional empathy, welcome, and the creation of a sense of safety and belonging for all.
Non-profit Organization U.S. Postage PAID West Bend, WI Permit No. 24 5595 County Road Z | West Bend, WI 53095
CEDAR COMMUNITY SERVICES DIRECTORY Independent Living West Bend · Cedar Ridge Apartments · Cedar Ridge Homes · Cedar Lake Village Homes · The Lofts at Cedar Lake 262.338.4615 or 262.338.4617 · The Willows at Cedar Lake 262.306.4299 Elkhart Lake · Cedar Landing Homes 920.876.4050 Assisted Living West Bend · Cedar Bay West · The Cottages (memory care) 262.306.4299 Elkhart Lake · Cedar Bay Elkhart Lake 920.876.4050 Short-term Rehabilitation and Skilled Nursing · Cedar Lake Health and Rehabilitation Center 262.306.4240
Outpatient Rehabilitation 262.306.2150 Home Health & Hospice 262.306.2691
Cedar Community Salon & Spa Services · Cedar Lake Health and Rehabilitation Center 262.306.4281
Restaurant and Catering · Top of the Ridge Restaurant and Catering 262.338.2812
· Cedar Ridge Apartments 262.338.2813
Cafés · Market Café (Cedar Ridge Campus) 262.338.4614
· The Cottages 262.365.6500, ext. 5405
· Cedar Bay West 262.306.2130, ext. 4429
· Cedar Lake Café (Cedar Lake Campus) 262.306.2100, ext. 4128
Cedar Community Main Number 262.306.2100
Resale Shops · Cedar Treasures (Cedar Ridge Campus) 262.338.8377
Cedar Lake Pharmacy 262.306.4289
· Cedar Closet (Cedar Lake Campus) 262.306.2100, ext. 4119
Philanthropy 262.338.2819
Volunteers 262.306.4218
Careers cedarcommunity.org
Live More