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Information Technology
The Information Technology (IT) department oversees the Tribe’s information technology systems and administers the Local Area Network (LAN) and Wide Area Network (WAN) which allows all departments to communicate with each other more efficiently, including those employees located in field offices throughout Southeast Alaska. The department also provides troubleshooting and technical support to all staff for computers and electronic office equipment.
2020 Highlights
Configured 125 tablets and provided user accounts, and email and technical support to Delegates for the Tribe’s first virtual Tribal Assembly. Installed and configured network switches and the firewall at the Southeast General
Contractors building and terminated the wires that the electrician left incomplete in the Communications office. Upgraded the Tribe’s internet capacity and firewalls to allow for increased VPN traffic. Established an additional internet connection through SnowCloud Services at the
Andrew Hope Building to accommodate the increase in bandwidth required for staff working remotely. Installed additional uninterruptable power supplies (UPS) to server rooms and reconfigured the loads on existing UPS deployments to maximize uptime during the frequent power outages experienced in Juneau, Alaska due to inclement weather. Provided staff with technical support and closed 1,396 Help Desk Tickets.
2021 Goals
Complete migration of all on-premises file servers to SharePoint Online. Review and clean up Active Directory. Implement a cloud-to-cloud backup storage solution. Provide an Office 365 training platform for staff, either in person or virtual.
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Brian McHenry Manager
