security & safety

Wildlife Issues

ArrowCreek is one of many communities located in a “Wilderness Urban Interface” area and, as such, residents may more frequently experience problems with animals, reptiles, and insects in or near their homes or property. Residents are responsible for any issue regarding wild animal/snakes etc., on their property. Security staff will assist by giving residents the correct phone number of the agency that may be able to assist them.

wildlife info & resources

Quickpassa Really Convenient App

As an ArrowCreek resident you have access to a very useful tool called QuickPass for managing visitors. The HOA pays about $48,000 a year for this service, but it goes underutilized because many residents do not use it. Even though there is mention of it in the ArrowCreek View every issue, we would like to bring it to your attention that it is “easy to use and will be of value to you.”

QuickPass has a number of functions. It maintains the information for security of residents, their contact information, vehicles registered to residents, and visitors on residents’ lists that are allowed entry. This is valuable information for Security, but additional resident features come with the system that can make our lives easier.

The signature feature is the ability for you as the resident to enter visitors you want to allow entry. You can set the type of visitor as permanent, temporary or for a specific duration. For temporary and duration visitors you specify the date or dates of entry. In addition, after the visitor comes through the gate, you can receive an email (optional), telling you when they came through, perhaps giving you time to puff your nose before they arrive at the door.

Please note to add your visitor to your list at least 15 minutes before they show up at the gate to ensure adequate timing to update the main QuickPass system. – Even do it hours or days in advance, i.e., when the appointment is agreed to. Use of the system saves valuable Security time that otherwise would have to be used by them to contact you (or you them) and enter the information into the system manually.

So how does it work? First, there is a cell phone/mobile app and also a desktop version.

Depending on how you would like to access the system, both versions do the same thing, but the displays are different.

If you download the app from the App Store you will see this:

If you go to www.quickpass.us on your phone, you will see this:

If you go to www.quickpass.us on the desktop, you will see this:

From either site you can log in. Initially, enter your username and a password. Security can assist you with your credentials to get into the system. After you have logged in, you can see your profile, select visitors, see your current list and/or add a new visitor. Desktop view is below. App view is lower left.

You can also search your visitor history in Quickpass and see everyone who came through the gate and when. There you have it. For more information on getting started, contact Leda at Security 775.850.4450.