1 minute read
REACH & RESPOND
l4,4l7 Direct/Indirect Contacts
25 Program Offerings
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COMMUNITY ENERGY ENGAGEMENT PROGRAM (CEEP)
During the heating season, energy costs for consumers were elevated due to domestic and international issues. Amidst a confusing landscape of energy programs, different local processes, and high prices coupled with utility billing issues, more low and moderate (LMI) consumers were hit hard and in need of help.
The Community Energy Engagement Program (CEEP) educators took action! They RESPONDED by REACHING out to consumers to communicate weekly about new challenges and trends, monthly support from NYSERDA to stay up to date on internal program changes, and to stay in touch with area utility partners to best help consumers navigate many different challenges.
Staying on top of these different processes, CEEP staff are able to help LMI consumers navigate “no heat” situations, communicate billing issues to local utility partners to save financial loss, and navigate programs to get comprehensive help with HVAC and efficiency work in a timely manner.
LEFT: Senior Energy Resource Educator and longtime CCE staff member, Sean Welsh, is ready to tell the public about the resources available for clean energy products!
