CCBR September 2012

Print Post Approved – PP212564/0002

Vol 23 September 2012

Published monthly (except January)

2012 Central Coast Business Excellence Awards Super clinic to anchor Riverside Park project

2012 Cen tr al Coast Business Excellence Awards souvenir issue

2012 Central Coast Business Excellence Awards CONGRATULATIONS TO THE WINNERS

Business of the Year Independent Portable Buildings

Excellence in Medium Business Award Trehy Ingold Neate

Business Leaders Award Jason Van Genderen – Treehouse Creative

Excellence in Service Award

Future Business Leaders Award Naomi Taylor (Indigo Bar, Mingara)

Employer of Choice Award

Excellence in Micro (Home Based) Business Award Close Financial Group

Excellence in Manufacturing Award Independent Portable Buildings

Excellence in Business Ethics Award

Excellence in E-Business Award Treehouse Creative

Excellence in Innovation Award E-Bisprint Pty Ltd

Excellence in Sustainability Award Baltimore Aircoil Australia

Excellence in Marketing Award Lake Haven Shopping Centre

Excellence in Small Business Award Independent Portable Buildings

PRINT MANAGEMENT

in alliance with

gold sponsor s

Print National provides fully integrated print and print management solutions, specifically designed to assist you with managing all of your print requirements. We work with you to help reduce printing and distribution costs by consolidating and correctly managing the complete printing process.

www.printnational.com.au

Sydney 16-18 Carter Street, Homebush Bay NSW 2127 | Ph 02 4328 5644 | Fax 02 9648 2524 CenTRAL COAST 872 Pacific Highway, Lisarow NSW 2250 | Ph 02 4328 5644 | Fax 02 4328 5840 neWCASTLe 10 Denney Street, Broadmeadow NSW 2292 | Ph 02 4908 5800 | Fax 02 4969 4844

Printed graphic displays for retail environments; wall murals, window & floor decals Indoor & outdoor signage

Bub’s Customs

ING Direct

Webstuff.biz Central Coast Chamber of Commerce of the Year Wyong Regional Chamber of Commerce

IN THIS ISSUE

Cover story

Business News

5

14

What Workers Comp changes mean to you

15

Goodgear wins Workcover NSW contract

16

McLachlan Partners expands

Super Clinic to anchor Riverside Park Project

2012 Central Coast Business Excellence Awards – Special Report 4

Excellence Awards a huge success

16 Wayne Gates appointed Director in NSW Small Business Service

7 Coast a winner as well for Business of the Year

16

Coast Star Motors appoints Sales Manager

17

Prof. Stephen Crump to retire

8 A business leader with an international reputation

19 Food processor buys West Gosford cold storage facility

8

19

New Terrigal office space leased

21

Beware – Adverse Action may result in reinstatement

21

Umina Village Masterplan a good start

Trehy Ingold Neate Medium Business of Year

9 Big win for micro business with big growth plans 9 Taking responsibility for its impact on the environment a winner for BAC 10

ING Direct – a great place to work

10

Customer trust a win for Bub’s Customs

11 It’s about staff, clients, suppliers and the community 12

Innovation the key to success

12 Future business leader on a well earned holiday 12

Wyong wins Chamber of the Year

13

GBD has grand designs for Excellence trophy

13

A winning campaign for Lake Haven

Regular features 6

Edgar Adams Editorial

Business excellence our future

16

Business Briefs

19

Property News

21

Business Tips

25

Eating out

26

Funny business

22 Photographs Front cover: Artists impression of Riverside Park tower building.

Contact

September 2012

Phone 02 4367 0733 Fax 02 4367 0744 Email info@ccbusinessreview.com.au Web www.ccbusinessreview.com.au

CENTRAL COAST BUSINESS REVIEW

3

2 0 1 2 C entral Coast Business Exce llence Awards

Excellence Awards a huge success The 2012 Central Coast Business Excellence Awards Gala Evening held at Mingara Club on Saturday 18th August has been hailed a huge success.

The Mingara Showroom auditorium was close to capacity with just over 320 of the Central Coast’s leading business people attending.

The prestigious event was attended by local MPs led by The Hon. Chris Hartcher, Minister for Energy and Resources, Minister for the Central Coast and State Member for Terrigal along with Federal Member for Robertson, Deborah O’Neill, State Member for Gosford and Gosford Councillor, Chris Holstein and Member for Wyong, Darren Webber.

Mayor of Wyong Bob Graham represented Wyong Council which was a Gold Sponsor of the Awards while Gosford Council, also a Gold Sponsor, was represented by Deputy Mayor Craig Doyle and Councillors Jim Macfadyen and Chris Burke.

Minister Hartcher also presented the winner of the Excellence in Service Award Sponsored by NSW Trade & Investment.

Apart from the 17 Award Winners the highlight of the evening was entertainment organised by one of Australia’s leading musicians, songwriter and record producer Rod McCormack.

Rod McCormack and his wife Gina Jefferys both reside and run their business on the Central Coast and both performed on the evening along with two of their star students, Makaylie Foodey and Hannah Smith.

The evening wound up with dancing to the music of Soultraders.

Theme of the evening was the search for Gold as it coincided with the conclusion of the London Olympics and start of the London Paralympics.

Mingara’s Showroom was dressed in gold and black with surrounding storywalls depicting the search for gold and which were produced by Display Power especially for the evening.

In keeping with the evening’s focus on excellence Mingara’s Head Chef, Robert Bartos personally designed the exclusive menu while Mingara’s staff provided excellent service.

An initiative of Central Coast Business Review the Central Coast Business Excellence Awards are managed by Kerry Ruffels, a Director of Adams Business Events.

4

CENTRAL COAST BUSINESS REVIEW

Platinum Sponsors – Coast Star Motors

Platinum Sponsors – Central Coast Business Review

Kerry Ruffels Hannah Smith, Gina Jeffreys, Makaylie Foodey and Rod McCormack

Minister for Resources and Energy and Minister for the Central Coast, Member for Terrigal, The Hon. Chris Hartcher.

Harpist Kim Cannan

Edgar Adams September 2012

Cover story

Super Clinic to anchor Riverside Park project Last month’s announcement by the Federal Government that it would provide $7 million for a GP Super Clinic to be located in the Riverside Park Tower at West Gosford has resulted in commencement of construction of the project.

Earlier, the Gibbens Group, who will develop the 4-storey commercial building, had secured international mining supply company FLSmidth as a leading tenant leasing 1,580 sqm.

The Wyoming based Reliance Medical were granted the contract to establish the Southern Central Coast GP Super Clinic at West Gosford providing a wide range of medical services including fourteen full-time GP’s, emergency medical treatment, after hours medical services and allied health services.

The company has purchased and leased a total area of 1,815 sqm of ground and first floor space plus a 300 sqm ground floor pharmacy.

FLSmidth will relocate their Australian Head Office from the premises they currently occupy in Comserve Close, West Gosford to Riverside Park.

The Danish based company also has facilities in Coomera, Perth and Melbourne and recently acquired the Brisbane mineral processing equipment maker Ludowici Ltd. MM_Treehouse_SeptCCBR.qxd

September 2012

20/8/12

Riverside Park Tower foyer

Worldwide, FLSmidth employs over 12,000 people and has a presence in some fifty countries Gibbens Group General Manager, Matthew Gibbens said that the Tower project would lead the Central Coast in quality, style and energy efficiency.

The 6,300 sqm (approx.) building will comprise an open atrium style foyer, 6:29 PM

licensed restaurant, two lifts and abundance of external and basement car parking.

The building has been designed for optimum light and energy efficiency and will have a 4.5 star NABER rating – the only building in the region to be so rated.

Areas in the building for sale or lease start at 44 sqm.

Page 1

CENTRAL COAST BUSINESS REVIEW

5

E D I TOR I AL Edgar Adams discusses local issues

Business excellence our future It is with some degree of pride that we report on the highly successful 2012 Central Coast Business Excellence Awards at Mingara Club last month.

This year’s event built on the Inaugural awards last year and again highlighted the fact that the Central Coast can acknowledge those businesses that strive to be the best at what they do.

The world we now live in is very much different to the world of the last thirty odd years where, to a large extent almost anyone who wanted to have a go would be successful.

We are now back to a low growth environment where only those who run a ‘tight ship’ will survive and prosper and I believe this situation will persist for a long time to come.

So it will be those businesses that embrace sound management practices, are highly innovative, understand that their employees are their most valuable assets, see their customers as their lifeblood as well as accepting that good solid long term growth will give them the success they are searching for.

Our congratulations therefore to those winners of the 2012 Central Coast Business Excellence Awards who have shown that they understand, and have in place, these principles.

It is these businesses who, we as a region can be very proud of as they are the ones that will anchor our future.

In keeping with our focus on excellence the awards evening was a gala event with the

6

CENTRAL COAST BUSINESS REVIEW

theme digging for and refining the ultimate – GOLD, remembering that the London Olympic Games had just ended and the Paralympics were about to begin.

And in keeping with the event Mingara’s Head Chef, Robert Bartos, created a menu specially for us.

It was also an event to highlight some of our local up and coming artists as well as being entertained by two of the Australia’s leading musicians, Rod McCormack and Gina Jeffreys.

Of course, none of this would have been possible without our sponsors who underpin the financial viability of events like these. All of this year’s sponsors came back from last year and supported the 2012 Awards.

So thanks to our sponsors who have played such a valuable part in staging the Awards and also to Kerry Ruffels who managed the whole event. A partner with us in Adams Business Events he again showed what running a prestigious event is all about.

The positive comments we have received following the event is evidence that Central Coast business people appreciate what we are trying to do.

So its game on for next 2013!

This month’s Cover Story is about a major commercial development at West Gosford that is being undertaken by the Gibbens Group. This development is part of a redevelopment of their West Gosford site that has

already seen the first commercial building completed a two years ago and more recently a Dan Murphy’s liquor outlet. And while the new commercial development is under construction a Masters Hardware superstore is about to start as well.

The Gibbens Family is better known for making springs of every description for all sorts of applications from cars to beds to pacemakers and which are exported all over the world.

They relocated to West Gosford from Sydney almost fifty years ago. They have been very successful at what they do because of their ability to be drive and be ahead in spring (the modern term is ‘energy storage’) technology. So it is fitting that this story coincides with our Central Coast Business Excellence Awards.

While the business is now moving onto the fourth generation of Gibbens’ it is a powerful message that the success of this local family has translated into major investment here on the Coast.

In our August edition we reported that Gibbens will be relocating their spring manufacturing facility to the former Albany factory at Lisarow which the family rececntly purchased.

Edgar Adams Editor

September 2012

2 0 1 2 C entral Coast Business Exce llence Awards

Coast a winner as well for Business of the Year Taking out the Business of the Year Award at the 2012 Central Coast Business Excellence Awards was a big win for West Gosford based Independent Portable Buildings but it was also a win for the Central Coast as this company only relocated from Western Sydney two years ago.

Independent Portable Buildings took out the Excellence in Manufacturing Award as well as the Excellence in Small Business Award.

A family owned and operated business Independent Portable Buildings manufactures portable or modular buildings. Major clients include; Thiess Constructions, Multiplex, ABB Australia, Dept Immigration, Thiess Mining, John Holland Constructions, Roach Mining and Australian Energy.

It was in 2010 that we made the life changing decision to move the company from Mulgrave near Windsor to the Central Coast. Initially opening in Tuggerah, then expanding their

September 2012

Independent Portable Buildings Managing Director, Robert Nalder (c) Coast Star Motors Sales Manager, Greg Evans (l) and Mark Nalder (r)

offices and manufacturing yard to West Gosford and more recently Ourimbah where their hire fleet of more than two hundred portable buildings are stored.

Managing Director Robert Nalder says, “We believe the Central Coast Region and the people, services and opportunities here have been a major player in our company’s success. We

have come from a company of five employees and grown to eighteen in the past year.

IPB fosters and encourages clients to be a part of the entire process from the design aspects right through to the building process and even offer them private on-site facilities to ensure they are a major part of the entire process

CENTRAL COAST BUSINESS REVIEW

7

2 0 1 2 C entral Coast Business Exce llence Awards

A business leader with an international reputation He established his business to lung cancer, a topic he made on the Central Coast over ten into a touching film which has years ago and is undoubtgone on to win many accolades edly one of the most creative internationally. “For the last minds in the region. three months of my dad’s life, He has a passion for the I largely ran my business via Central Coast and has many telework as I cared for my father local clients, as well as many and elderly mother, ensuring national clients of course. family took first place in this Jason van Genderen is the difficult time,” said Mr van Creative Director of Treehouse Genderen Jason van Genderen Creative based at West Gosford.

He has since been asked His exploits as a writer / producer and to create a national community service director of video and film have led him to announcement (TV commercial) to prowinning many international awards. mote Lung Cancer Awareness amongst famiHe was winner of Tropfest New York lies. “This is an honour I am very humbled 2008 in the Best Film and People’s Choice and proud to serve,” he said. categories and the IF Award for Best Short “I’d like to take this opportunity to conDocumentary in 2009 which was filmed gratulate my fellow finalists. entirely on a Nokia N95 and today is a This is an incredibly humbling opportuniNikon Ambassador for film making. ty to stand here today and accept this award.

On a personal note, he believes that going With this award, I’d like to pay my respect through hardships in life brings out the best to history’s captains of the coast.... to the in us, morally and professionally. timber millers, the boat builders, the orchard In 2010 he was left with a business heavfarmers; who paved the foundations of the ily in debt and no overdraft to help cashCentral Coast... thanks to them for building flow. Through prudent restructuring and a great region for us to prosper in,” said Mr smart fiscal re-thinking, he was able to van Genderen. relearn and rebuild the business changing the focus for the better.

Finalists in the Business Leaders Award were: What evolved was a much stronger ethos Jason van Genderen (Treehouse Creative) within the brand allowing Treehouse to not Nikki Mann ( Roses 2GO) only survive the GFC but prosper.

Kristy-Lee Johnston (The Footprint Group) Alongside this, in 2011 he lost his father

Trehy Ingold Neate Medium Business of the Year

Trehy Ingold Neate Directors; Robert Poulson, Kellie Hassab and Michael Neate

Established in 1980, Trehy Ingold Neate is a Tuggerah based land development consultancy firm that has developed and grown from a sole trader into an established, well respected, multi-disciplinary organisation.

Adopting a one-stop shop, holistic approach, five departments work collaboratively to offer the full spectrum of land development services including surveying, engineering design, planning, drafting, project management and strata certification.

Commenting on their success, Director, Michael Neate said, “Our sales graph for the period from 2007 -2012 shows that we managed to sustain and even increase our revenue in 2011 post GFC. Importantly, we have also retained our staff members, a fact we are very proud of and believe few in this industry could attest to”.

Kellie Hassab, Director said, “We were so proud to be announced as winner of the Central Coast Excellence in Medium Business Award. The award is a significant milestone in our company’s 32 year history and a great recognition for the company’s past and present Directors and staff members. We really enjoyed the challenge of reviewing our business and taking the time to stop, assess, reflect on and be proud of our achievements”.

Finalists in this category were: CCTS Rustic Touch

8

CENTRAL COAST BUSINESS REVIEW

September 2012

2 0 1 2 C entral Coast Business Exce llence Awards

Big win for micro business with big growth plans Close Financial Group won the Excellence in Micro (Home-Based) Award sponsored

by Apex Insurance Brokers.

Close Financial Group provides clients with professional bookkeeping services offering onsite and offsite service. Their primary activities are management accounting, bookkeeping, payroll services, software and training.

The business was established as an “on the side business” in 2007 by Tim Close while working full time and completing his full time university studies. Within two years the business had grown into a full time business.

Within the next 12 months Close Financial Group will move from being a home-based business to an office space in the Wyong/Tuggerah area. Part of their 5-year plan is to build the business to twelve full time bookkeepers, an administration manager and a general manager.

Close Financial Group has grown by word of mouth referrals from delighted clients and thankful accountants.

On receiving the Award Tim said, "We are grateful to receive this award and the opportunity to provide public recognition for the unwavering support of my family. This award represents many years of

Leah Ball, Claims Manager for Sponsors Apex Insurance Brokers presents Tim Close with the Excellence in Micro (Home Based) Business Award

perfecting our business and client processes to ensure we deliver best practice bookkeeping to our clients to empower them in their businesses” The finalists in this category were: Barber & Brew Kincumber Close Financial Group.

Taking responsibility for its impact on the environment a winner for BAC Mark Poswiat, Finance Director, for Baltimore Aircoil accepted the Excellence in Sustainability Award from Gold Sponsor SV Partners represented by Director, Tim Heesh.

Baltimore Aircoil Australia (BAC) is proud of its environmental performance through its commitment to reductions in resource use; designing products to boost end user efficiency; taking responsibility for its impact on the environment and respecting the communities in which it operates.

It is this attitude and culture within the company that won them the Excellence in Sustainability Award.

Based at Somersby, Baltimore Aircoil is an Australian manufacturer of evaporative heat transfer and ice thermal storage products that conserve resources and respect the environment. These products conserve energy compared to other methods of heat transfer, and reduce global warming.

Today, Baltimore Aircoil Company is recognized as the world’s largest manufacturer of evaporative cooling, thermal storage, and heat transfer equipment. BAC products are sold to the commercial building market as components for air conditioning systems,

to the food industry for air conditioning and refrigeration applications, and to a broad range of industries for process mining and power installations.

BAC is the Australian market leader of evaporative thermal cooling equipment. A reputation built on quality; thermal integrity combined with local production. With its recent purchase of adiabatic technology, BAC is now strategically positioned to offer the largest range of evaporative cooling products designed to deliver optimised environmental outcomes under a very wide range of applications.

Finalists in this category: Mercure Kooindah Waters Baltimore Aircoil Australia

For experience and service when it counts, call DMA Insurance Brokers today.

02 4350 1200 w w w. d m ai ns ure. c o m . au September 2012

CENTRAL COAST BUSINESS REVIEW

ACN 080 202 179 | AFSL 246 745

DMA Insurance Brokers.

No Gimmicks, just good oldfashioned service and the experience to do it right.

9

2 0 1 2 C entral Coast Business Exce llence Awards

ING Direct – a great place to work

Customer trust a win for Bubs Customs

Scott Breckenridge

ING Direct Head of Contact Centres, Paul Claassens (front centre) with the ING Direct Team

ING Direct took out the Employer of Choice Award at the 2012 Central Coast Business Excellence Awards.

The Employer of Choice award recognises the organisations which put in place strategies and initiatives to create stimulating and supportive workplace environments for their employees, having a positive impact on both employees and the organisation as a whole.

Head of Contact Centres, Paul Claassens at ING Direct and a support team from the company was on hand to receive the award from Gold Sponsor, Leigh French Central Coast Manager of Complete Staff Solutions.

The Category was well contested with four finalists vying for contention.

ING Direct opened a Contact Centre in Tuggerah Business Park in July 2002 and in that time have grown their workforce, all drawn from within the Central Coast, from ten staff to 150 and in recent

years have not had to recruit through an agency as new staff are recruited through staff member referrals.

ING Direct’s Tuggerah Contact Centre is seen as a positive working environment that fosters strong relationships with fellow workers that has resulted in high engagement levels thirteen percent above the ING Direct business average. More particularly their external attrition rate is twenty-five percent below the industry average.

Finalists were: E-Bisprint Pty Ltd CCTS ING Direct Nurses Now

Minister for the Central Coast, The Hon Chris Hartcher presented Scott Breckenridge with the Excellence in Service Award sponsored by the NSW Trade & Investment.

Established in 2008, Bubs Customs specialises in custom built Harley Davidson motorcycles and custom accessories. With customers from all over Australia Bubs Customs takes personal service to a higher level by servicing Harleys that owners regularly ship from interstate to their Somersby workshop for service and repairs.

The three men behind Bubs Customs have a huge passion for what they do. As Scott Breckenridge says, “At the end of the day, you need customers to trust in what advice you give and the work that you do. If you can get that right then hopefully everything else will follow.”

Finalists for this category were: Bub’s Customs ING Direct Rustic Touch

WINNER EXCELLENCE IN MEDIUM BUSINESS

10

CENTRAL COAST BUSINESS REVIEW

September 2012

2 0 1 2 C entral Coast Business Exce llence Awards

It’s about staff, clients, suppliers and the community Webstuff.biz owner, Michelle Allen, has taken out the Excellence in Business Ethics at the 2012 Central Coast Business Excellence Awards and now becomes a Finalist in the NSW Business Chamber’s State Business Awards to be held in November.

This Award recognises outstanding business people who have been able to achieve business success while acting in an ethically responsible way. It recognises individuals who practice ethically aware behaviours in the business dealings to build win/win enduring relationships and forge a union between business partners and the communities that are touched by their business practices.

The criteria for assessing entries for this award include: being an example to their peers and society, advocates of ethical and responsible business in corporate governance and being appreciated by the communities they affect.

Ms Allen demonstrated that her business, Webstuff.biz, has three identifiable pillars: Well treated and valued staff, Respectful, polite and honest dealings with clients and suppliers alike, and Being active in the community.

Ms Allen has worked extremely hard at creating the right team environment, they deliver what they are engaged to do and create for their clients.

Over many years Webstuff.biz has been involved in health in the business community, women’s issues, alternative cancer therapies, plastic pollution and other local community work. In addition

Michelle Allen owner of Webstuff.biz accepts the Excellence in Business Ethics Award from Display Power Managing Director, John Knight

Ms Allen is a mentor of young business women and assists non-profit organisations with professional online branding.

Commenting on her win Ms Allen said, “Business is about creating a lifestyle, one that works not only for your bank account but works for the community and those around you. My direction for Webstuff.biz is to create a solid Web Design Agency that gets results for our clients, employs local talented people to do the work, supports worthy community causes, and allows me to have a work life balance with a focus on health and a

happy simple lifestyle. I’m proud to say I’ve achieved that.”

Finalists in this category: East Gosford Community Bank Webstuff.biz

Advertise your Property in CCBR For further information—Phone: 4367 0733 or email info@ccbusinessreview.com.au

EXPERT ADVICE FOR EMPLOYERS Whether your business is large or small, we can help you manage your workforce, protect your trade secrets and reduce your workers comp premiums.

Email Warwick Ryan wpr@swaab.com.au Swaab Attorneys Suite 3.10, Platinum Building, 4 Ilya Avenue, ERINA NSW 2250

September 2012

CENTRAL COAST BUSINESS REVIEW

11

2 0 1 2 C entral Coast Business Exce llence Awards

Wyong wins Chamber of the Year

Innovation the key to success Prof. Richard Dunstan, Pro Vice-Chancellor of the Faculty of Business and Law at University of Newcastle presents E-Bisprint Managing Director, Paul Freeman with the Excellence in Innovation Award.

Last year, at the 2011 Inaugural Central Coast Business Excellence Awards, Tuggerah based E-Bisprint took out the Excellence in E-Business Award. This year they have followed up by taking out the Excellence in Innovation Award sponsored by the University of Newcastle’s Central Coast Campus.

This Award recognises a business which has made significant contribution to their industry through the introduction or improvement of an idea, method, technology, process or application with entrants demonstrating a deep understanding of their customer and market needs and has a culture of innovation including vision, leadership, supportive and open to new ideas and a commercial imperative to innovate E-Bisprint has achieved outstanding success in the development of a suite of customised e-commerce products which form part of their proprietary software “Streamline Online”. In recent months

E-Bisprint has been recognised by the NSW Government in being selected as a panel member for the Whole of Government Print Management service and the Whole of Government warehousing and distribution Service. This is an outstanding success story and unprecedented in the printing industry that a family run regional business has been selected on such a prestigious panel. The projected commercial success will be in the millions and will represent significant employment growth for the Central Coast, not only within E-Bisprint but also with their many local vendors.

The Award was presented to E-Bisprint Managing Director, Paul Freeman, by Professor Richard Dunsford, Pro Vice Chancellor of the Faculty of Business and Law at the University of Newcastle.

Finalists in this category were: E-Bisprint Pty Ltd, Treehouse Creative, and Webstuff.biz

Future business leader on a well earned holiday Naomi Taylor, has been awarded the 2012 Future Business Leaders Award.

At 23 years of age Ms Taylor, who was on holidays overseas when the announcement was made is Maitre de at Indigo Eats Treats + Bar, a 300-seat a la carte style family dining facility at Mingara. It was recently named Best Casual Dining Venue at the 2012 Clubs NSW Awards for Excellence.

This award recognises the positive contribution made to business by young business people and professionals aged 18 to 30 years. It recognises young business people who demonstrate outstanding entrepreneurial spirit, strategic business direction and innovative ideas. Winners of this award become Finalists in the State Business Awards.

Ms Taylor has a diploma in Hospitality

12

CENTRAL COAST BUSINESS REVIEW

Management and is undertaking further studies. In her nomination she says, “Developing the talent pipeline in Indigo will enable me to further develop my leadership skills by doing some placement in other areas of Mingara including our events department. This diversification for event leadership will provide new skills and options for future career pathways.” She also commented, “We are fortunate to have a strong culture at Mingara, this is something that has been developed for many years and part of my role is to develop the culture within my team. It’s easy to be part of a great culture but more challenging to be responsible for creating the culture”.

The Award was accepted on Ms Taylor’s behalf by Mingara Catering and Beverages Manager, Mr James Smith

Wyong Chamber of Commerce President, Peter Miller accepts the Central Coast Chamber of the Year Award

The Central Coast Chamber of the Year Award is a new award introduced following the Central Coast NSW Business Chamber becoming an Alliance Partner of the Central Coast Business Excellence Awards.

The Award is aimed at promoting better governance and recognising excellence in community leadership and member services.

Of the six Chambers on the Central Coast there were three entrants: Gosford City Chamber, Peninsula Chamber and Wyong Regional Chamber.

The Judges selected Wyong Regional Chamber as the 2012 Central Coast Chamber of the Year with President, Peter Miller accepting the award from Daniel Farmer, Regional Manager of the Central Coast NSW Business Chamber who also sponsored the award.

The mission of the Wyong Regional Chamber of Commerce is to foster business growth and prosperity by facilitation and promoting activities which enhance business development and add value to the general community. This year, Wyong Chamber has shown strength in consistent membership growth, and strong advocacy on issues effecting their members locally such as the Wyong town centre roads infrastructure, and more broadly by participating at the 'Central Coast Regional Advisory Council' on outcomes that effect their business members at a state and federal level September 2012

2 0 1 2 C entral Coast Business Exce llence Awards

GBD has grand designs for Excellence trophy As a proud sponsor of the Central Coast Business Excellence Awards, GBD (Graphic by Design) – a full service marketing and advertising agency – knows how exciting it can be to win awards.

Their design for the Awards trophy made it to the finals of the A’Design Awards based in Italy, a respected and sought after design honour attracting thousands of entries from across the world.

GBD Managing Director Jeff McGarn, in presenting Excellence in Marketing trophy at the Central Coast Business Excellence Awards, praised the Coast’s exceptional local talent. “The Central Coast has fantastic film makers, musicians and creative people,” he said. “You will not see a better regional business excellence award event than this in Australia. And the success of GBD being finalist in an international award competition is a tribute to the vision of excellence that event organisers Edgar Adams and Kerry Ruffels have for this night.”

Setting the standard with a trophy to match Mr McGarn has a particular fondness for the CCBE Award trophy as he led the design team charged with creating it; a team that also included GBD’s senior designer Mark Withington and manu-

September 2012

A winning campaign for Lake Haven GBD Creative Director, Jeff McGarn with the Central Coast Business Excellence Awards Trophy

facturer Vale Plastics. Inspiration for the trophy design came from the concepts of excellence, inspiration, growth, teamwork and challenge. The moving forms represent these key elements of business.

The spires in the design represent people forging relationships and growing together to form the unique DNA of a business. Gold and platinum portray strength, and the light at the centre represents insight and vision.

The creative challenge for Mr McGarn and the team was to design a unique and innovative trophy that avoided the clichés of the trophy industry, while still being appropriate for a business excellence award. There was also budgetary and timeframe constraints on the research and design work. The trophy the team duly delivered is eye catching and destined to become a recognisable and iconic symbol of the event it represents.

Lake Haven Shopping Centre Manager Michael Cochrane and Marketing Manager Marcelle Proper

Lake Haven Shopping Centre has taken out the Excellence in Marketing Award at the Central Coast Business Excellence Awards for the second time.

The Award, sponsored by GBD recognises excellence in marketing by businesses who have achieved success from innovative and effective marketing practices, having regard to the particular circumstances of different industries, budgets and the diversity of marketing programs.

Lake Haven Shopping Centre’s Award winning marketing campaign was based on their celebrations to mark twenty-five years of trade. They developed a multi level and multi channel campaign to celebrate its history and heritage, to drive sales and visitation, and raise funds for local community organisations. Their campaign included; an in-centre exhibition, spend and win promotions, community grants, stakeholder communications, advertising, press, live radio broadcasts, social facebook ads, PR and sponsorship.

CENTRAL COAST BUSINESS REVIEW

13

business news

What Workers Comp changes mean to you

By Gary Hayward, DMA Insurance

In June the NSW parliament passed laws to open the workers’ compensation market to new insurers and reduce benefits.

Commenting on the government’s initiative General Manager of DMA Insurance Brokers, Gary Hayward said, “The changes to the NSW Worker’s Compensation Scheme will reduce the upwards pressure on employer contributions to the scheme, which will in its own way, reduce the cost of employment to small to medium business owners on the Central Coast.”

Here is a summary of the main changes: • Benefits will start reducing at week 13, rather than week 26

• Payments after 130 weeks will only be made to people who are totally incapacitated or who are partially incapacitated and have returned to work for at least 15 hours per week • Payments will stop after 5 years for people with less than 20% “whole person impairment” and lump sum criteria have been tightened • Assessment of work capacity has been increased and there will be a time limit on medical payments • Weekly payments will be based on preinjury average weekly earnings rather than the current weekly wage at the time of injury • There is now restricted access for compensation following heart attacks and strokes and for diseases unless work was the main contributing factor • Relatives will no longer get compensation for nervous shock • There will be new compliance measures on return to work, with a new offence for employers who fail to provide suitable duties If you have any questions about these changes or your policy, please contact your DMA insurance broker by on 1300 856 657.

Mayor and Roads Minister meet to discuss issues Wyong Shire Mayor Bob Graham and State Member for Wyong, Darren Webber, have met with NSW Roads Minister, The Hon. Duncan Gay to discuss a number of issues relating to road infrastructure in the Shire.

High on Council’s agenda were discussions involving the Pacific Highway upgrade through Wyong, the Central Coast Highway upgrade through Long Jetty and the Warnervale Town Centre Sparks Road intersection.

The Mayor also raised the issue of vegetation maintenance on State Roads within the Shire, and the ownership of the Pacific Highway from Tuggerah to Ourimbah.

Commenting on the meeting Mayor Graham said, “Certainly, he was very receptive to our concerns and took away our submission promising to have a really close look at it. I would like to think that in the not too distant future, the State Government can move onto actioning work rather than budgeting for more plans.”

Council’s submission to the Minister identified the need for a part interchange with the F3 Freeway at Alison road.

Continued on page 21

Complete IT solutions tailored to your business Design and implementation of new networks Auditing of and recommendations for existing networks Access for satellite office’s via VPN and RAS Backup solutions (was your last backup successful?)

Proactive and preventive maintenance Client access portal Disaster recovery strategy Service Level Agreements Remote access support Wireless hotspots Hardware & Software Sales 24 Hour service number available 7 Day service

Phone 4384 3555

www.platinumitsolutions.com.au

14

CENTRAL COAST BUSINESS REVIEW

September 2012

business News

Goodgear wins Workcover NSW contract West Gosford based uniform specialists, Goodgear, have announced that they are the successful tenderer for the supply of corporate wardrobe to Workcover NSW with the contract applying to all locations throughout the State.

The contract follows Goodgear’s success over the past three years in winning tenders to supply Gosford and Wyong Councils with corporate wardrobes and work wear which in the past were typically awarded to large national suppliers such as Pacific Brands.

Commenting on Goodgear’s success Jack Zervos, Director of Gosford consulting company, Execucon Pty Ltd, said, “Goodgear are a great example of a local business who had the confidence to back themselves, the knowledge that they could not only match it but do it better than the big national suppliers and the belief that customers valued integrity, relationships, and personal service as much as price and range. “The challenge for local companies such as Goodgear is how to communicate their unique value proposition to a large corporate client in an open tender process which can be quite intimidating no matter how good you are at what you do.

So the difference between never knowing and winning the contract is retaining a specialist in this area to capture the essence of your company’s offer and articulate your competitive advantage in the response to the customer. “It’s also about choosing a consultant that has the understanding of all stake-

holders to make sure you can deliver what you say you can... it’s one thing to write a nice story in the quest for a big contract but another to be under the scrutiny of demanding and uncompromising clients who will hold you to what you have said you are going to do if you win it! “I’m sure if you asked the Directors of Goodgear three years ago, did they see themselves supplying both Central Coast local government organisations, and now Workcover NSW, they would have thought maybe supplying one of those organisations would have been a huge achievement, it’s now three from three and we have been privileged to have earned the trust and support of the Goodgear team each time to achieve this quite extraordinary 100% strike rate. I’d also like to believe that their investment in Execucon which may have seemed expensive three years ago is in hindsight money well spent!�

Mt White Mechanical Services wins NRMA road service contract.

In a similar vein, the team at Mt White Mechanical Services were happily and successfully providing road service patrols to the NRMA up and down the F3 from their base at Somersby for almost 20 years when a Request for Proposal was received from the NRMA. There was a real possibility the process could have resulted in them having their contract terminated or provide an opportunity to significantly increase the

size for their business; either options quite a daunting prospect.

The partners behind the business were referred to Execucon to provide them with advice in navigating the demands of preparing an effective response as well as the many meetings with the NRMA that followed.

While the challenges of change are never easy to overcome and the NRMA are an iconic brand with an incredible commitment to the best interests and welfare of not only their members but the wider community the team were successful in not only maintaining but increasing their service offer to the NRMA. Success in both the Workcover Corporate Wardrobe Contract for the team at Goodgear and the NRMA Patrol Services for Mark and Dave at Mt White Mechanical in the one month are undoubtedly a highlight of our achievements for clients this year, at the end of the day our success is measured by our client’s success, there can be no better measure for any business!

National Telework Week 12-16 November 2012 For more information, visit: www.nbn.gov.au/telework

INSURANCE BROKERS

Local People - Local Knowledge Local Service - Global Solutions For all your business insurance requirements

Phone: 4355 9999

Fax: 4355 9977 www.abcentralcoast.com.au Unit 4/3 Pioneer Ave. PO Box 3009, Tuggerah NSW 2259

AFS License No: 244618

September 2012

CENTRAL COAST BUSINESS REVIEW

15

Business B riefs

McLachlan Partners expands McLachlan Partner’s Principal, Bruce McLachlan, said, “The dedicated rural office is a perfect compliment to our existing residential and beachfront sales activities, as many of our clients move between the beaches to acreages.

McLachlan Partners was founded in 1924 after the safe return of brothers Clyde and Doug McLachlan from France in World War 1 when they established their real estate business at Long Jetty.

Wayne Gates appointed Director in new NSW Small Business program

of business services. Our organisation commenced in 1997 with mentoring services provided by funding from Gosford and Wyong Councils. The Central Coast BEC continues to be appreciative of the funding received from the Wyong Council and Gosford City Council. With subsequent funding from the State and Federal government we have been able to provide additional services to support the Coasts small businesses through our skilled business advisors and mentors.”

Coast Star Motors appoints Sales Manager

Bruce McLachlan, Karen Moore, Debbie Montgomery and Emily Chant

Long Jetty based McLachlan Partners, the Central Coast’s longest serving real estate agency, has opened a dedicated Rural Sales Centre strategically at Erina Heights Shopping Village.

Dedicated to the sale and leasing of coast acreage properties, the office is managed by Debbie Montgomery.

Business Sales www.ccbb.com.au

®

Commercial/Industrial • Real Estate Specialists

BUSINESSES WANTED

4385 8115

John Ramsay 0408 433 739

Wayne Gates

Former Central Coast Business Enterprise Centre CEO, Wayne Gates, has been appointed to a significant role with the NSW State Government as Director of the new small business advisory services program - Small Biz Connect.

Mr Gates was responsible for delivering significant growth to the Central Coast BEC during his three years as Chief Executive Officer with great value provided to businesses and funders.

Patrick Zuluaga, Chair of the Central Coast BEC, said: “This appointment indicates a strong recognition that the Central Coast BEC is a leading provider

Gosford Mercedes-Benz dealer, Coast Star Motors has announced the appointment of Greg Evans as Sales Manager.

Having over twenty-five years’ experience with the brand, Mr Evans will be re-visiting Mercedes-Benz after spending some time in other industries and with other motoring brands, most recently with Mazda.

As the past five years have seen much development to the most recent Mercedes-Benz models, Mr Evans says that while there will be much to catch up on, he is comfortable in his existing knowledge of the models and fondly anticipates his future with the company.

Commenting on the appointment, Mercedes-Benz Dealer Principal, Mr Tim Bore

2/15-17 Forresters Bch Rd, Forresters Bch

Green Design

INDOOR PLANT HIRE (Formerly Central Coast Indoor Plant Hire)

Offices Showrooms Clubs • Professional maintenance • Large range of plants and containers to suit your decor • Temporary displays

Sydney to Newcastle

LL SERVING A S B R U B SU

“21 Years on The Central Coast” Green Design Indoor Plant Hire

868 50b Howes Road Somersby

Phone: 4372 1777

www.greendesign.com.au

16

CENTRAL COAST BUSINESS REVIEW

Upgrade Training Qualifications Keep your training and assessment qualification current and upgrade now!

By July 2013, all trainers and assessors are required to hold the TAE40110 Certificate IV in Training and Assessment or demonstrate equivalency. To maintain your currency, enrol now in the following upgrade courses: TAE40110 Certificate IV in Training and Assessment Upgrade from BSZ40198 Commences 12 October, Your investment: $790 TAE40110 Certificate IV in Training and Assessment Upgrade from TAA40104 Commences 6 November, Your investment: $250 Contact us now

4348 4067 btadmin@cccc.nsw.edu.au

Business Training Solutions is a business unit of Central Coast Community College

www.cccc.nsw.edu.au September 2012

Business Br iefs

said, “Greg’s extensive training and experience in managerial roles “will prove to be a strong asset to our Mercedes-Benz Sales Team”.

Mr Evans has spent the majority of his time working for Mercedes-Benz Australia P/L as an Area Manager NSW before accepting the role as General Manager for Queensland and Northern Territory.

Having moved back “home” and settled on the Central Coast Mr Evans looks forward to working alongside the Coast Star team and supporting their customers.

Prof. Stephen Crump to retire

Professor Stephen Crump

Professor Stephen Crump, Pro ViceChancellor and Director of the Central Coast Campus of the University of Newcastle will retire from the University early next year to take up an opportunity

to pursue his research with Nyenrode Business University in The Netherlands.

Announcing his retirement, Vice Chancellor, Caroline McMillen said, “Professor Crump has made an outstanding contribution to the University in the past six years.

As Pro Vice-Chancellor and Director of the Central Coast and Port Macquarie campuses, he has been a driving force behind the success of these campuses.”

“At our Central Coast campus, he has a secured $20 million infrastructure investment and led a 40 per cent increase in undergraduate enrolments.

“In his role of Pro Vice-Chancellor (External Relations), he and his team have delivered innovative community engagement strategies that have significantly increased our outreach and impact. Programs such as the recently launched Engage Newcastle have strengthened the University’s connections with our communities and established our global leadership in the field of community engagement.

“Through Professor Crump, the University has continued to build expertise in Work Integrated Learning. Today, universities around the world, keen to learn from our experiences, are observing our work in this area.

Professor McMillen said, “Professor Crump has researched the field of

education and learning for more than four decades. Through his work in The Netherlands, he intends to take his research into education curriculum and policy to the next level by looking at the impact of education from a global perspective.

Professor Crump will also work closely with the University of London and Kristianstad University in Sweden on community engagement and Work Integrated Learning initiatives.

“This is a great opportunity for Professor Crump to advance his research on the world stage. At the same time, he will take his learnings and experience from Newcastle and share them with universities across Europe.

“On behalf of the University, I would like to thank Professor Crump for his passion and commitment that has delivered so much for our campuses and communities, and I wish him the very best for this next exciting phase in his career.”

wanted...

QUALITY BUSINESSES ONLY Including caravan parks/mobile home villages, motels, manufacturing, service industries.

ACCOUNTANTS FIGURES ARE ESSENTIAL

ARGYLE ESTATES

Ph: 02 4332 6555 Fax: 02 4332 0095 We pride ourselves on selling quality businesses only and have done so for the past 33 years.

a Company, its produCts and serviCes are no more than the sum of its peopLe, their skiLLs, and their Commitment. at print national, we offer the latest in offset printing and binding technologies along with an unrivalled digital print service, professional graphic design services and pride ourselves on excellent customer service.

C r e a t i n g

L a s t i n g

i m p r e s s i o n s

i n

p r i n t

sydney

central coast

newcastle

16-18 Carter street homebush nsW 2045 Ph 02 4328 5644 fax 02 9648 2524

872 pacific highway Lisarow nsW 2250 Ph 02 4328 5644 fax 02 4328 5840

10 denney street Broadmeadow nsW 2292 Ph 02 4908 5800 fax 02 4969 4844

PN_ads_180x100_New.indd September 2012

1

www.printnational.com.au

PM CENTRAL COAST BUSINESS7/03/12 REVIEW3:46 17

P RO PERT Y

Food processor buys West Gosford cold storage facility Long Jetty shop sold Rodney Pitstock from Ray Pitstock Real Estate reports the sale of an investment property at Long Jetty for $385,00 (GST not applicable) giving a return of 8.3% pa.

The shop at 312 and 312A The Entrance Road, Long Jetty has a frontage of almost 25 metres to the main road and is on a block of approximately 950 sqm with rear access from Pacific Street.

The property is fully leased at a rental of approximately $32,000 per annum net.

Investor buys Tuggerah Business Park unit A Sydney food processor and distributor has purchased a specialised refrigeration, cold storage and dry storage facility at 12 Jusfrute Drive, West Gosford for an undisclosed sum but above the advertised reserve of $1,195,000.

The complex on a 9,168 sqm lot with 61 metre frontage to Jusfrute Drive was purchased from Refrigerated Warehouses of Australia in 2005 by a South African syndicate and leased the frozen food wholesaler, Bidvest.

Bidvest have now relocated to their own purpose built facility at Somersby.

Earlier this year CCBR reported that the property had sold to a Sydney investor for $850,000 (GST not applicable).

The property comprises 4 large free span buildings fitted out for sub-zero storage, cool storage and dry goods, together with a 2-storey administration building.

Mick Eyers and Brad Rogers from LJH Commercial Central Coast negotiated the sale.

A local investor has paid $310,000 (GST not applicable) for Unit 6 at 1 Bounty Close, Tuggerah Business Park.

The 201 sqm office / warehouse unit is part of a larger modern complex.

Ty Blanch from LJH Commercial Central Coast negotiated the sale.

Erina office space – for lease Platinum Building at Erina Suit professional/small business Newly refurbished – professional look, seperate office and extra space, reasonable rental, good amenitiess.

Contact Murray or Kelli – 4365 6528 / 0419 311 782

New Terrigal office space leased ment in the most desirable strip on the Central Coast. The 1st Floor suites feature outdoor terraces, ducted airconditioning and lift access from the main street, as well as onsite basement parking.

Lease terms are 5 years with 5 year option at a rental of $44,544.55 per annum including Outgoings plus GST or $515 per sqm per annum Coastal Strata Pty Ltd (CSTM) has recently leased Suite 1, 1st Floor, 72 Terrigal Esplanade, Terrigal.

72 Terrigal Esplanade is a new development rebuilt following the destruction of the original property two years ago.

Overlooking Terrigal Beach it is a prime commercial development and was marketed as a true lifestyle work environSeptember 2012

Fitness supplement company, FitBody Products and Services has leased a 38 sqm retail shop at 94 Terrigal Esplanade, Terrigal.

Terms of the lease are 12 months with 2 year option at a rental of $42,000 per annum plus Outgoings and GST. Rodney Pitstock from Ray Pitstock Real Estate negotiated both leases.

CENTRAL COAST BUSINESS REVIEW

19

P ROP E RT Y commercial and industrial property for sale/lease

CHAPMAN & FRAZER COMMERCIAL SPECIALISTS

Now leasing

Central Coast HIGHLY SOUGHT AFTER ERINA INDUSTRIAL 110m2 (approx)

Perfect for small business & tradies. Small unit at front of complex with office area, container height roller shutter & 3 phase power. Front of complex position with exposure to the traffic coming through Bonnal Rd. LEASE $390 per week + GST

AVOCA BEACH RETAIL INVESTMENT

DECEASED ESTATE – OFFICE

REDUCED BY $200,000

Approx 336m² of partitioned air-conditioned office space with 5 car spaces. $499,000 + GST.

GROUND FLOOR SHOP/OFFICE CBD OFFERS INVITED

New 3 x 3 year lease awaiting commencement for this superb 50m2 retail investment. Commencing rental of $30,888 + outgoings + GST in addition to annual 5% increases.

SALE $450,000 NO GST APPLIC

• Sites from 50m2 to 225m2 • Attractive rates • Gross leases

PRIME KINCUMBER RETAIL

153m2 of retail / commercial directly facing Avoca Drive, adjacent to Kincumber Shopping Village. Excellent visual presentation for your business to be seen by all passing traffic and the rear roller door allows easy loading dock opportunity from Willessee Crescent.

SALE $550,000 exc. any GST applicable LEASE $55,000 per annum net + GST

Approx 45m² with good exposure and level access to street. Retail or office. Short term or long term lease.

Asking $300 pw.

BERKELEY VALE WAREHOUSE

Join Woolworths, Aldi, Best & Less, The Reject Shop and specialty stores.

Exciting changes are in store at the Central Coast’s very first shopping centre.

FOR LEASE

AUCTION - BUY IT BEFORE YOUR OPPOSITION DOES

Rare opportunity to the market. Approx 4848m2 land zoned 3b and 2a. Ideal for bulky goods / commercial / mixed use development (subject to council approval).

Positioned at the gateway to Long Jetty / The Entrance districts. Each parcel has existing improvements allowing for potential income during the planning stages.

The Owner wants a result and will consider all genuine offers prior to the Auction.

Part of the LJH Commercial National Auction Event September 2012.

Phone Deborah Warwick on 4324 4299 Approx 438M2 + 102M2 office + 200M2 covered loading area + large concrete fenced yard. $55,000 Gross excl GST.

IND UNIT

FOR SALE

Watanobbi

REDUCED BY $25,000

DRAMATICALLY REDUCED !! EXPOSE YOUR BUSINESS HERE!!!

Reduced dramatically to get your business!!! Approx 187m2 excellent corner industrial unit with abundant exposure, parking on site and full security throughout.

Roller door entry, engineered mezzanine and air conditioning will allow any business to move in and make great use of the hard work that has been completed.

SALE $275,000 + GST LEASE $2,000/month Net + GST

WEST GOSFORD - THIS MUST SELL

8 individual office areas with great looking reception area & plenty of warehouse space. Tidy complex with retail feel to the display areas. You’ll love the ducted air conditioning & there’s easy parking.

MAKE AN OFFER!

SHOWROOM, OFFICE & WAREHOUSE DELUXE! BERKELEY VALE

Excellent access & parking provide ,stylish office, showroom with convenient client and staff entry (office approx. 360m2). Large 720m2 warehouse & factory space, 6 metre spring height & approx 72m2 of additional rear office/mezzanine.

LEASE $110,000 pa net + GST

BERKELEY VALE LAND

Approx 5431m2 and level with all services provided ready to build, this excellent rare 4(a) General Industrial parcel of land has an excellent location close to the F3 Sydney/ Newcastle, Westfield Shopping Town Tuggerah and in good company!! Close to Masterfoods, Sanitarium, Linfox & many other large businesses. This great lot will be a perfect location for your business!

SALE $815,000 + GST VISIT OUR WEBSITE FOR ADDITIONAL PROPERTIES and MORE INFORMATION – www.ljhooker.com.au All prices shown GST incl. unless otherwise indicated

LJH COMMERCIAL – CENTRAL COAST

21/1 Reliance Dr, Tuggerah • Ph: 4353 7700

20

CENTRAL COAST BUSINESS REVIEW

Modern brick premises with glass façade just off Manns Road. Approx 320M2 + 65M2 storage mezzanine. Includes reception + small office + bonus metal awning at rear (6 car capacity). $425,000 GST N/A

ERINA WAREHOUSE

FOR LEASE

Modern brick construction approx 269m² with glass façade. $3400 pm gross + GST. Other Erina warehouses 172m² & 183m².

LAND REDUCED BY

$100,000

MUST BE SOLD...

DEVELOPERS CLEARANCE SALE! Shop 1 & 2/2a Nicole Street Watanobbi Offers Close 21st Sept 2012 at 5pm if not sold prior * Situated in the heart of Watanobbi residential area * Approx 175sqm shop - can be converted into 2 shops * Grease trap, A/C & 3 phase power * Modern mix use development Ideal for Takeaway, Convenience Store, Real Estate Agency, Medical Practice etc

Level Somersby land 4001M2 with DA for 1745M2 factory + 20 car spaces. Now $395,000 Excl GST.

Contact Rod Pitstock 0409 244 235 or rodney.pitstock@optusnet.com.au

CENTRE OF CBD OFFICE

Suite 1,1st Floor 92 Terrigal Esplanade Ph. 4385 5700

FOR LEASE

Corner location with natural light on 2 sides; whole floor approx 573m²; lift access; 8 car spaces; $123,000 pa net.

CBD OFFICE BLOCK

$1.3M

EXCL GSTCorner location, approx 473m² divided into 3 air cond and carpeted suites; 20 car spaces incl 10 lock-up; future expansion or Strata conversion (subject to consent). Suit business professionals.

Prices shown with * are inclusive of GST.

4325 0208 83 MANN STREET, GOSFORD 2250 www.chapmanfrazer.com.au

Kanwal Office For Lease

Office would suit small business, medical practice, Real Estate etc. opposite Wyong Hospital, Prime location.

Call Eric on 0407 907 852 September 2012

Business Tips

RT ADVICE Beware – Adverse Action may result in reinstatement MPLOYERS

ur arge can nage rce, trade reduce s comp

By Warwick Ryan, Partner, SWAAB Attorneys

The last thing any employer wants is to be wick Ryan forced into reinstating an employee after nt@swaab.com.au a messy general protections dispute. Until

eys - Suites 2/3 most general protections claims recently, nce Road,have ERINA resulted in either the dismissal of an employee or an award of damages and compensation. However the recent case of CFMEU v Pilbara Iron Company (Services) Pty Ltd (No 3) [2012] FCA 697 highlights the possibility of reinstating employees subjected to adverse action.

Darren Lamberth (‘the Second Applicant’), who was a member of the CFMEU (‘the First Applicant’), was

employed by Pilbara (‘the Respondent’) under a fixed term contract of 12 months, but unlike most others in his position, was not offered permanent employment.

The Respondent was also found to have marked down his performance review from a “pass” in the draft assessment to a “fail” in the final assessment, and rejected his nomination as a Health and Safety Representative.

The Federal Court rejected the Respondent’s argument that the failure to extend the Second Applicant’s contract was because of issues relating to his attitude, communication and behaviour. The court instead agreed with the Applicants’ claim that the actions amounted to adverse action, actuated because of the Second Applicant’s union membership, industrial activism and complaints and inquiries about workplace practices - reasons which are prohibited by ss340 and 346 of the Fair Work Act. In reaching this decision, the Court applied an important earlier decision (currently before the High Court)1, which held

that in determining whether actions taken by an employer were unlawful required a determination of the actual reasons as to why the action was taken, rather than the reasons asserted by the employer.

The Respondent was ordered to offer permanent employment to the Second Applicant, after the Court found that there was no evidence which suggested that re-employment was impracticable. At the time of writing this article, the Court has yet to decide whether a penalty will be imposed on the Respondent.

What does this mean for employers?

Employers who are found to have taken adverse action face severe consequences, including significant penalties and even reinstatement of the employee. It is therefore our view that employers exercise extreme caution to ensure that disciplinary actions are not linked to unlawful reasons, including union membership or complaints made by the employee. We strongly recommend obtaining profession advice prior to exercising any disciplinary actions.

Umina Village Masterplan a good start The Peninsula Chamber of Commerce has today said that the Umina Village Masterplan is off to a good start following the successful information sessions at Ocean Beach Surf Club this afternoon.

"We realize its early days yet, but the options presented to land owners and business people at today's briefing were a good start to the public consultation process which will now run for 28 days", said Peninsula Chamber President Matthew Wales.

"On show were the proposed traffic options for the Umina retail centre and various proposals for the future civic space around the Bullion Street car park".

"We need to remember that this is a long term plan for the next 20 years although the Chamber has been firm in its view that there must not be any reduction in the current car parking spaces in the town and West Street traffic flow needs to be maintained", said Mr Wales.

"Umina is very successful at the moment so we don't want big changes over a short period that will disrupt the successful balance between business and community".

"Council's consultants have taken the key Chamber issues on board which we were pleased to see reflected in the draft plans", he said.

"The proposals for the civic space around the Bullion Street car park will receive a lot of scrutiny. The Chamber will be looking September 2012

to ensure that parking and accessibility to West Street are not compromised by the possible future construction of a mix of civic/retail and multi-level car parking in Bullion Street".

"Whilst we appreciate that Council is planning for the future, the proposals need to be realistic and adaptable to the changing needs of the business community", said Matthew Wales. "We are encouraged

by Council's proposals to improve key

intersections so that customers can enter and exit the town more easily including the possibility of a new roundabout at Wellington Street and Trafalgar Avenue".

"The Chamber will be providing detail comment during the exhibition period and encourages both businesses and residents to have there say. The more input provided the better so that Council fully understands the needs of the community", Mr Wales concluded

Mayor and Roads Minister meet to discuss issues Continued from page 14

“We understand the Roads and Maritime Service (RMS) recently carried out a survey of the Wyong Township to identify the volume of traffic likely to use a Freeway interchange if one was constructed at Alison Road,” Mayor Graham said.

“We have asked the RMS to consider the need for this freeway interchange before they finalise the layout for the Wyong Road and Pacific Highway intersection.”

“I know plans have been prepared by the RMS that involves extensive works at Long Jetty,” Mayor Graham said. “However, action is required

now to reduce traffic congestion and make it more attractive as the main route to The Entrance.

“We would like to see an interim measure of two lanes in each direction, particularly between Toowoon Bay Road and Pacific Street.

“I believe, if this work was carried out, it would accelerate development and tourism in The Entrance area.”

Council also asked Minister Gay to ensure the execution and timely construction of works at the Sparks Road intersection, to allow for the construction of the access road to enable Woolworths to start their development.

CENTRAL COAST BUSINESS REVIEW

21

2 0 1 2 C entral Coast Business Exce llence Awards

The Premier Business Event of 2012 The 2012 Central Coast Business Excellence Awards Gala Evening held at Mingara Club on Saturday 18th August has been hailed a huge success.

The Mingara Showroon auditorium was close to capacity with just over 320 of the Central Coast’s leading business people attending.

Seen as the Premier Business Event of 2012 was attended by local MPs lead

by The Hon. Chris Hartcher, Minister for Energy and Resources, Minister for the Central Coast and State Member for Terrigal along with Federal Member for Robertson, Deborah O’Neill, State Member for Gosford and Gosford Councillor, Chris Holstein and Member for Wyong, Darren Webber.

Also present were Mayor of Wyong Bob Graham and Gosford Deputy Mayor Craig Doyle and Gosford Councillors Vicki Scott, Jim Macfadyen and Chris Bourke.

Matt and Leah Ball

Pic 1 - Michael and Elizabeth Sharpe

Mitzi and Kevin Self

A/Prof. Martin Fitzgerald and Linda Cooper

Rod McCormack & Gina Jeffreys

Debbie and Ian Laing

Coast 2 0 11 -12 i n vestm

publishe

Adams Business

Central

Central Coast Business Review is the Coast’s premier business publication, relied on by over 20,000 business people to stay informed. d by

designed

by

coa s t by

business publications

pty ltd all rights reserved

guide to business

© 2011 adams

The Adams ultimate

Graphic by Design suite 3.26, platinum 4 ilya avenue, erina nsW 2250 po box 3295, erina nsW 2250 phone: (02) 4365 6777 email: design@gbd.com .au Web: www.gbd.com.a u

on the c entral

PrintNational Pty Ltd 872 pacific highway, lisarow po box 544, gosford nsW 2250 nsW 2250 phone: (02) 4328 5644 email: iprint@printnatio Web: www.printnationnal.com.au al.com.au

us

printed

ent pros pect

Publications Pty Ltd suite 3.27, platinum 4 ilya avenue, erina nsW 2250 po box 3259, erina nsW 2250 phone: (02) 4367 email: info@ccbusinessr 0733 Web: www.ccbusiness eview.com.au review.com.au

Central

Coast

2 0 11 - 1 2

investme nt prospect us business real est at e investme nt schoolin g h e a lt h leisure logistic s industri al office sporting transpo rt eco n o m y maps s tat is t i c s edu c at i o n training

The Adams ultimate guide to business

Keep up-to-date with local business news and issues, subscribe today for just $82.50 a year or take it for two years for only $132 (includes the annual Yearbook).

You’ll also receive the Central Coast Annual Investment Prospectus incorporating The Adams Ultimate Guide to Business – the quintessential guide for success on the Coast, plus a weekly business e-newsletter absolutely free plus invitations to exclusive cocktail evenings and business events.

Complete this form and either email to info@ccbusinessreview.com.au, fax to 4367 0744 or mail it to P O Box 3259, Erina NSW 2250.

YES, I WOULD LIKE TO SUBSCRIBE FOR 1 YEAR

VISA

MASTERCARD

OR 2 YEARS

EXPIRY DATE

NAME COMPANY JOB TITLE ADDRESS

CARDHOLDER NAME Adams Business Publications Pty Ltd ABN 61 003 088 542

22

CENTRAL COAST BUSINESS REVIEW

PHONE

EMAIL September 2012

2 0 1 2 C entral Coast Business Exce llence Awards

E-Bisprint Team – Scott Gibson, Catherine Gibson, Caroline Conway, Ann Freeman, Paul Freeman, Melinda Miller and Peter Miller

Petrina March, Sharyn Brownlee, Sally Glass and Jeff McGarn

Bev and Edgar Adams

Matthew and Debra Wales and Shane and Maureen Neaves

Tracey and Craig Doyle

Gabby and Bruce McLachlan

John Halkett and Maxeine McKeon

Karen and Rod Evans and Dave and Amanda Lott

Kerry Ruffels and Wendy Eschler

Lawrie and Christine McKinna

Donna and Paul Bailey

Central Coast Business Review

Advertisers’ Index

Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design • Phone: (02) 4365 6777 Printed by Print National, Lisarow • Phone: (02) 4328 5644

Accent Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Creightons Funeral Service . . . . . . . . . . . . . . . . . . . . 13

Meritocracy Militia . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Apex Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . 6

DMA Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . 9

Organise Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Argyle Estates Business Brokers . . . . . . . . . . . . . . . . 17

Display Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Platinum IT Solutions . . . . . . . . . . . . . . . . . . . . . . . . 14

Austbrokers Central Coast . . . . . . . . . . . . . . . . . . . . . 15

Footprint Recruitment . . . . . . . . . . . . . . . . . . . . . . . 11

Bloomtools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Green Design Indoor Plant Hire . . . . . . . . . . . . . . . . 16

Bodyfuel Cafe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Harwood Chartered Accountant . . . . . . . . . . . . . . . . 3

© Adams Business Publications 1994. All rights reserved.

Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors.

Brian Hilton Renault . . . . . . . . . . . . . . . . . . . . . . . . . 26

Imperial Centre Gosford . . . . . . . . . . . . . . . . . . . . . . 20

Business Training Solutions . . . . . . . . . . . . . . . . . . . 16

James Estate Wines . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cara Cruz Tapas Restaurant . . . . . . . . . . . . . . . . . . . . 25

Karinyas Restaurant Wine Bar . . . . . . . . . . . . . . . . . 25

Caroline Bay Brasserie & Functions . . . . . . . . . . . . . 25

Lawler Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapman & Frazer Real Estate . . . . . . . . . . . . . . . . . 20

LJH Commercial Central Coast . . . . . . . . . . . . . . . . . 20

Telstra Business Centre Central Coast . . . . . . . . . . . 07

Central Coast Business Brokers . . . . . . . . . . . . . . . . . 16

Lydia’s Waterfall Restaurant . . . . . . . . . . . . . . . . . . . 25

Trehy Ingold Neate . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Coast Star Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Magenta Shores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

VC Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

September 2012

Print National . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Ray Pitstock Real Estate . . . . . . . . . . . . . . . . . . . . . . 20 Reviver Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Riverside Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Sign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 SWAAB Attorneys . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CENTRAL COAST BUSINESS REVIEW

23

2 0 1 2 C entral Coast Business Exce llence Awards

Adele and Eugene Alessio

Kellie Hassab, Judy Cremona and Robert Polson

Mark Schwieger, Megan Quinn and Jason Van Genderen

Carmel and Anton Kriz and Gail Cottrell

Narita and Dr Ashish Malik

Kerrie and Tim Bore

Rob Hunter and Arthur Stanley

Susan and John Knight

24

CENTRAL COAST BUSINESS REVIEW

Prof. Jill White and Prof. Richard Dunsford

Christine Warrington, Darren Webber MP and Phil Cox

Deborah Warwick

Mayor of Wyong, Clr Bob Graham September 2012

eating out

Tapas Restaurant & Bar Call: 4385 3100

Email: info@caraocruz.com.au

www.caraocruz.com.au 3-5 Kurrawyba Ave Terrigal Beach

We invite you to revive your spirits

37A Mann St Gosford Mon ~ Fri from 4pm Sat from 5pm

4325 3371 www.reviver.net.au

 Breakfast  Lunch  Dinner www.mercurekooindahwaters.com.au

Cheer on the Mighty Blues!

Modern cuisine with healthy options, all cooking done on-site Catering for vegetarian & gluten free Specialising in corporate catering di MANFREDI coffee.

Brasserie Open 7 days Multi-Award Winning Function Centre & Caterer

Shop 1/9 Williams Court, Gosford – 4323 6669

Phone 02 4324 8099

Shop 2/12 Kurrawyba Ave, Terrigal – 4385 3627

Gosford Regional Gallery & Japanese Gardens 36 Webb Street, East Gosford www.carolinebayfunctions.com.au

Shop 7/1 Pioneer Ave, Tuggerah – 4351 0834

www.bodyfuel.com.au

CCBR recommends these restaurants September 2012

aroline Bay Brasserie Ad.indd 1

24/5/07 10:48:32 AM

CENTRAL COAST BUSINESS REVIEW

25

F U N NY BU SI N ESS Two guys, one old, one young, are pushing their trolleys around a Woolworths Supermarket when they collide.

The old guy says to the young guy, “Sorry about that. I’m looking for my wife, and I guess I wasn’t paying attention to where I was going.”

The young guy says, “That’s OK, it’s a coincidence. I’m looking for my wife, too... I can’t find her and I’m getting a little desperate.”

The old guy says, “Well, maybe I can help you find her... what does she look like?”

The young guy says, “Well, she is 27 years old, tall, with red hair, blue eyes, and long legs, and is wearing short shorts.

What does your wife look like?’

To which the old guy says, “Doesn’t matter, --- let’s look for yours.”

Tom had this problem of getting up late in the morning and was always late for work. His boss was mad at him and threatened to fire him if he didn’t do something about it. So Tom went to his doctor who gave him a pill and told him to take it before he went to bed. Tom slept well and in fact beat the alarm in the morning by almost two hours. He had a leisurely breakfast and drove cheerfully to work.

“Boss”, he said, “ The pill actually worked!”

“That’s all fine” said the boss,” But where were you yesterday?”

Murphy applied for an engineering position at an Irish firm based in Dublin.

An American applied for the same job and both applicants having the same qualifications were asked to take a test by the Department manager. Upon completion of the test both men only missed one of the questions. The manager went

to Murphy and said.

Manager: “Thank you for your interest, but we’ve decided to give the American the job” Murphy: “And why would you be doing that? We both got nine questions correct. This being Ireland and me being Irish I should get the job!”

Manager: “We have made our decisions not on the correct answers, but on the question you missed.”

Murphy: “And just how would one incorrect answer be better than the other?”

Manager: “Simple, the American put down on question #5, “I don’t know.” You put down “Neither do I.” Did you hear about the banker who was recently arrested for embezzling $100,000 to pay for his daughter’s college education?

As the policeman, who also had a daughter in college, was leading him away in handcuffs, he said to the banker, “I have just one question for you. Where were you going to get the rest of the money?”

An accountant is having a hard time sleeping and goes to see his doctor.

“Doctor, I just can’t get to sleep at night.”

“Have you tried counting sheep?”

“That’s the problem - I make a mistake and then spend three hours trying to find it.”

Quote of the month “Thinking is the hardest work there is, which is probably the reason why so few engage in it.”

Henry Ford

BRIAN HILTON RENAULT. MADE FOR YOU.

Explore the exceptional Renault range at Brian Hilton Renault – your specialist Renault Service Provider on the Central Coast for sales, repairs and servicing.

600 PACIFIC HIGHWAY, GOSFORD 2250 TEl: 4328 2888 Dl8057 26

CENTRAL COAST BUSINESS REVIEW

Open 7 days brianhiltonrenault.com.au

DRIVE THE CHANGE September 2012

Friday Evening?

James Estate Merlot 84690

Medium to dark red in colour. Lifted blackberry and plum nose with slightly herbaceous and earthy undertones balanced by subtle oak. Full flavoured palate, rich and round middle and a long lingering finish.

www.jamesestatewines.com.au

BOARDROOMS THAT INSPIRE GREATNESS

INSPIRE YOUR TEAM AND DRIVE CREATIVITY Be the change you want to see. Your reputation, your character, your behavior, will inspire people more than anything else.

An Accent designed boardroom suggests success and stability and conveys this message, not only to your staff, but to your clients and business partners.

Our professional design team will tailor your boardroom and break out areas to satisfy the functional needs of your team and create the aesthetic image you desire.

Call Accent today for a brochure: 1800 044 044 www.theaccentgroup.com.au

Unique Interior Solutions

NEWCASTLE BRISBANE PERTH CENTRAL COAST SINGLETON

SYSTEMS WORKPLACE SYNERGY CUSTOM MADE TEAMWORK DESIGN POSITIVE ATTITUDE WORKSTATIONS SOCIAL RESPONSIBILITY PROJECT MANAGEMENT OPENNESS DOCUMENTATION CONTINUOUS FURNITURE SOLUTIONS EXCELLENCE EXPERTISE SERVICE SAFETY CONSISTENCY INNOVATION RESPECT QUALITY ISO 9001:2008 INTEGRITY ENVIRONMENTAL RESPONSIBILITY EXPERIENCE