Industrial Valco Case Study

Built By The Industry. For The Industry.

ASA University is the only resource directed specifically to the PHCP and industrial/mechanical PVF industry, built from the ground up by members actively working in the industry. ASA University: Advance Your Capability.

“WE NEEDED A FORMALIZED TRAINING PROGRAM

We turned to ASA University for the solution.”

5 Colleges

331 Courses

343 Manufacturer Courses

NEED CUSTOM SOLUTIONS? Industrial Valco President Rob Raban

CONTACT US TODAY 630-467-0000 | education@asa.net

THE SOLUTION

THE RESULTS

With a long and trusted relationship already established with ASA, Industrial Valco looked nowhere other than ASA University to help build its training program.

Rob Raban, President of Industrial Valco

THE CHALLENGE Developing employees has always been a priority for Industrial Valco, but existed without a formalized structure.

Industrial Valco, an industrial PVF master distributor headquartered in Rancho Dominguez, California, recently refreshed its company values, represented by the acronym REAP: Resourceful, Ethical, Accountable, Passionate. This brought to focus the need for expanded training and a more formalized approach to its development goals.

These updated values are the foundation for everything Industrial Valco does from how it conducts its business, to how it hires and trains its staff. With a goal to grow a team that embodies these values, elevate its existing employees and to effectively onboard new team members, Industrial Valco’s leadership sought a training program that focused on expanding skill sets that also aligned with its REAP program.

Additionally, it was important that team members had a systematic training pathway they could follow throughout their careers that could also be documented, tracked and evaluated.

In early 2019, the leadership team visited the ASA offices to kick off the project and share more about the goals of the program. Once back home, the first step included gathering feedback from company managers, which made it instantly clear that training was needed on all aspects of the supply chain, and that the priority would be placed on the sales, warehouse, purchasing and accounting departments. ASA-U Advisors collected the program goals from Industrial Valco leadership, the needs and challenges faced by the management team, and utilized the resources available through ASA University to build custom online training tracks for each area of focus. Each track was phased out to build the needed pathways, including a phase for any new hires in a particular department. Industrial Valco officially launched its new training program at the end of 2019.

Just over six months after rolling out the training program, Industrial Valco has already experienced a return on their training investment. Employees have embraced the REAP values, as well as exhibited both personal and professional growth. Employees are more resourceful, act ethically, own their actions, and are passionate about the business following their training. As a result, leadership has witnessed an overall boost to their company culture, further validating the REAP values.

IMPROVED Rate of Turnover

ENHANCED

INCREASED

100% of branches participated in training program

358 training hours completed

Customer Service

Professionalism

SOLUTIONS THAT WERE OFFERED: 6 custom training tracks specialized for specific roles

51 Industrial Valco employees enrolled in courses in ASA-U

Ability to track employee progress through ASA-U

Clear connection between training content & REAP values

ASA University is an affordable option for training and support. The savings you realize from having your employees properly trained, a reduction in mistakes, and sound decision-making as a result of the training is well worth the investment.

Jim Wakeham, Director of Marketing

ASA-U MEMBER SUCCESS STORY

ASA.NET/EDUCATION

ASA-U MEMBER SUCCESS STORY

ASA.NET/EDUCATION

THE SOLUTION

THE RESULTS

With a long and trusted relationship already established with ASA, Industrial Valco looked nowhere other than ASA University to help build its training program.

Rob Raban, President of Industrial Valco

THE CHALLENGE Developing employees has always been a priority for Industrial Valco, but existed without a formalized structure.

Industrial Valco, an industrial PVF master distributor headquartered in Rancho Dominguez, California, recently refreshed its company values, represented by the acronym REAP: Resourceful, Ethical, Accountable, Passionate. This brought to focus the need for expanded training and a more formalized approach to its development goals.

These updated values are the foundation for everything Industrial Valco does from how it conducts its business, to how it hires and trains its staff. With a goal to grow a team that embodies these values, elevate its existing employees and to effectively onboard new team members, Industrial Valco’s leadership sought a training program that focused on expanding skill sets that also aligned with its REAP program.

Additionally, it was important that team members had a systematic training pathway they could follow throughout their careers that could also be documented, tracked and evaluated.

In early 2019, the leadership team visited the ASA offices to kick off the project and share more about the goals of the program. Once back home, the first step included gathering feedback from company managers, which made it instantly clear that training was needed on all aspects of the supply chain, and that the priority would be placed on the sales, warehouse, purchasing and accounting departments. ASA-U Advisors collected the program goals from Industrial Valco leadership, the needs and challenges faced by the management team, and utilized the resources available through ASA University to build custom online training tracks for each area of focus. Each track was phased out to build the needed pathways, including a phase for any new hires in a particular department. Industrial Valco officially launched its new training program at the end of 2019.

Just over six months after rolling out the training program, Industrial Valco has already experienced a return on their training investment. Employees have embraced the REAP values, as well as exhibited both personal and professional growth. Employees are more resourceful, act ethically, own their actions, and are passionate about the business following their training. As a result, leadership has witnessed an overall boost to their company culture, further validating the REAP values.

IMPROVED Rate of Turnover

ENHANCED

INCREASED

100% of branches participated in training program

358 training hours completed

Customer Service

Professionalism

SOLUTIONS THAT WERE OFFERED: 6 custom training tracks specialized for specific roles

51 Industrial Valco employees enrolled in courses in ASA-U

Ability to track employee progress through ASA-U

Clear connection between training content & REAP values

ASA University is an affordable option for training and support. The savings you realize from having your employees properly trained, a reduction in mistakes, and sound decision-making as a result of the training is well worth the investment.

Jim Wakeham, Director of Marketing

ASA-U MEMBER SUCCESS STORY

ASA.NET/EDUCATION

ASA-U MEMBER SUCCESS STORY

ASA.NET/EDUCATION

Built By The Industry. For The Industry.

ASA University is the only resource directed specifically to the PHCP and industrial/mechanical PVF industry, built from the ground up by members actively working in the industry. ASA University: Advance Your Capability.

“WE NEEDED A FORMALIZED TRAINING PROGRAM

We turned to ASA University for the solution.”

5 Colleges

331 Courses

343 Manufacturer Courses

NEED CUSTOM SOLUTIONS? Industrial Valco President Rob Raban

CONTACT US TODAY 630-467-0000 | education@asa.net