Built By The Industry. For The Industry. ASA University is the only resource directed specifically to the PHCP and industrial/mechanical PVF industry, built from the ground up by members actively working in the industry. ASA University: Advance Your Capability.
“WE NEEDED A FORMALIZED TRAINING PROGRAM
We turned to ASA University for the solution.”
5 Colleges
331 Courses
343 Manufacturer Courses
NEED CUSTOM SOLUTIONS? Industrial Valco President Rob Raban
CONTACT US TODAY 630-467-0000 | education@asa.net
THE SOLUTION
THE RESULTS
With a long and trusted relationship already established with ASA, Industrial Valco looked nowhere other than ASA University to help build its training program.
Rob Raban, President of Industrial Valco
THE CHALLENGE Developing employees has always been a priority for Industrial Valco, but existed without a formalized structure. Industrial Valco, an industrial PVF master distributor headquartered in Rancho Dominguez, California, recently refreshed its company values, represented by the acronym REAP: Resourceful, Ethical, Accountable, Passionate. This brought to focus the need for expanded training and a more formalized approach to its development goals. These updated values are the foundation for everything Industrial Valco does from how it conducts its business, to how it hires and trains its staff. With a goal to grow a team that embodies these values, elevate its existing employees and to effectively onboard new team members, Industrial Valco’s leadership sought a training program that focused on expanding skill sets that also aligned with its REAP program. Additionally, it was important that team members had a systematic training pathway they could follow throughout their careers that could also be documented, tracked and evaluated.
In early 2019, the leadership team visited the ASA offices to kick off the project and share more about the goals of the program. Once back home, the first step included gathering feedback from company managers, which made it instantly clear that training was needed on all aspects of the supply chain, and that the priority would be placed on the sales, warehouse, purchasing and accounting departments. ASA-U Advisors collected the program goals from Industrial Valco leadership, the needs and challenges faced by the management team, and utilized the resources available through ASA University to build custom online training tracks for each area of focus. Each track was phased out to build the needed pathways, including a phase for any new hires in a particular department. Industrial Valco officially launched its new training program at the end of 2019.
Just over six months after rolling out the training program, Industrial Valco has already experienced a return on their training investment. Employees have embraced the REAP values, as well as exhibited both personal and professional growth. Employees are more resourceful, act ethically, own their actions, and are passionate about the business following their training. As a result, leadership has witnessed an overall boost to their company culture, further validating the REAP values.
IMPROVED Rate of Turnover
ENHANCED
INCREASED
100% of branches participated in training program
358 training hours completed
Customer Service
Professionalism
SOLUTIONS THAT WERE OFFERED: 6 custom training tracks specialized for specific roles
51 Industrial Valco employees enrolled in courses in ASA-U
Ability to track employee progress through ASA-U
Clear connection between training content & REAP values
ASA University is an affordable option for training and support. The savings you realize from having your employees properly trained, a reduction in mistakes, and sound decision-making as a result of the training is well worth the investment. Jim Wakeham, Director of Marketing
ASA-U MEMBER SUCCESS STORY
ASA.NET/EDUCATION
ASA-U MEMBER SUCCESS STORY
ASA.NET/EDUCATION
THE SOLUTION
THE RESULTS
With a long and trusted relationship already established with ASA, Industrial Valco looked nowhere other than ASA University to help build its training program.
Rob Raban, President of Industrial Valco
THE CHALLENGE Developing employees has always been a priority for Industrial Valco, but existed without a formalized structure. Industrial Valco, an industrial PVF master distributor headquartered in Rancho Dominguez, California, recently refreshed its company values, represented by the acronym REAP: Resourceful, Ethical, Accountable, Passionate. This brought to focus the need for expanded training and a more formalized approach to its development goals. These updated values are the foundation for everything Industrial Valco does from how it conducts its business, to how it hires and trains its staff. With a goal to grow a team that embodies these values, elevate its existing employees and to effectively onboard new team members, Industrial Valco’s leadership sought a training program that focused on expanding skill sets that also aligned with its REAP program. Additionally, it was important that team members had a systematic training pathway they could follow throughout their careers that could also be documented, tracked and evaluated.
In early 2019, the leadership team visited the ASA offices to kick off the project and share more about the goals of the program. Once back home, the first step included gathering feedback from company managers, which made it instantly clear that training was needed on all aspects of the supply chain, and that the priority would be placed on the sales, warehouse, purchasing and accounting departments. ASA-U Advisors collected the program goals from Industrial Valco leadership, the needs and challenges faced by the management team, and utilized the resources available through ASA University to build custom online training tracks for each area of focus. Each track was phased out to build the needed pathways, including a phase for any new hires in a particular department. Industrial Valco officially launched its new training program at the end of 2019.
Just over six months after rolling out the training program, Industrial Valco has already experienced a return on their training investment. Employees have embraced the REAP values, as well as exhibited both personal and professional growth. Employees are more resourceful, act ethically, own their actions, and are passionate about the business following their training. As a result, leadership has witnessed an overall boost to their company culture, further validating the REAP values.
IMPROVED Rate of Turnover
ENHANCED
INCREASED
100% of branches participated in training program
358 training hours completed
Customer Service
Professionalism
SOLUTIONS THAT WERE OFFERED: 6 custom training tracks specialized for specific roles
51 Industrial Valco employees enrolled in courses in ASA-U
Ability to track employee progress through ASA-U
Clear connection between training content & REAP values
ASA University is an affordable option for training and support. The savings you realize from having your employees properly trained, a reduction in mistakes, and sound decision-making as a result of the training is well worth the investment. Jim Wakeham, Director of Marketing
ASA-U MEMBER SUCCESS STORY
ASA.NET/EDUCATION
ASA-U MEMBER SUCCESS STORY
ASA.NET/EDUCATION
Built By The Industry. For The Industry. ASA University is the only resource directed specifically to the PHCP and industrial/mechanical PVF industry, built from the ground up by members actively working in the industry. ASA University: Advance Your Capability.
“WE NEEDED A FORMALIZED TRAINING PROGRAM
We turned to ASA University for the solution.”
5 Colleges
331 Courses
343 Manufacturer Courses
NEED CUSTOM SOLUTIONS? Industrial Valco President Rob Raban
CONTACT US TODAY 630-467-0000 | education@asa.net