NETWORK2023 Brochure

2023

NETWORK2023

Hilton Bonnet Creek | Orlando, FL November 8-10, 2023

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2023

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WHERE THE INDUSTRY MEETS November 8-10, 2023 • Orlando, FL Signia by Hilton Bonnet Creek

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INFORMED

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UP Service and support built for your success

At A. O. Smith, our pursuit of continuous improvement doesn’t stop with our products. We’ve invested in a suite of technology and service advancements to help our channel partners’ businesses run smoothly.

NETWORK2023

TECHNOLOGY

Coming soon: our new website built to help you find the information you need quickly and easily

SERVICE

Improved customer service experience including video chat capabilities making calls more accurate and efficient

TRAINING

State-of-the-art training capabilities ensure you and your customers have the product knowledge you need

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statewaterheaters.com

americanwaterheater.com

takagi.com

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NETWORK2023

NETWORK2023 PRESIDENT’S LETTER 2023

Where do you find your inspiration?

There are many places to find inspiration, but one place that I find great inspiration is from attending industry events, especially NETWORK, our association’s premier conference.

Once again, we have assembled a committee of volunteer members to work with us to develop a strong, exciting, and diverse educational program being offered this year in Orlando.

Seven strong educational sessions presented by highly regarded thought-leaders and panelists are sure to create takeaways well worth your time. In addition to this strong educational program, we are again delivering the highly popular Great Ideas Roundtable Sessions where the standing-room-only audience last year in Chicago received more than 70 best practice ideas to improve their businesses and bottom lines.

This strong educational offering is just the beginning of the value of attending NETWORK. There are 10 networking events to gain insight and inspiration from the largest gathering of participants from all industry segments. From leading distributors, manufacturers and manufacturers’ rep firms, NETWORK provides you and your team an unequaled opportunity to strengthen your business and get rejuvenated.

Last year, 850 owners, CEOs and professionals from nearly 300 leading firms attended, making NETWORK2022 a winning event.

NETWORK2023 in Orlando will once again be a can’t-miss opportunity for you and your team — one that we hope you will make a priority to attend.

I look forward to seeing you in Orlando to celebrate our industry together.

This is our moment!

Sincerely,

Katie Poehling Seymour ASA President

TOP 5 REASONS TO ATTEND NETWORK2023: industry’s premier event for leaders 1 The and CEOs from wholesaler-distributors, manufacturers, & manufacturers’ representatives. education sessions from leading 2 Impactful authorities firsthand what economic trends will 3 Hear potentially impact your business in 2024 networking events to meet 4 Engaging the leading wholesaler-distributors and manufacturers

5 Get inspired by collaborating with your peers

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REGISTER NOW CANCELLATION POLICY: Written cancellations received by October 18, 2023, will receive a 100% refund. After October 18, 50% of the paid registration fee will be refunded. No refunds after October 25. Please email accounting@asa.net to make a cancellation request.

NETWORK2023 Hotel Information Signia by Hilton Orlando Bonnet Creek 14100 Bonnet Creek Resort Ln Orlando, FL 32821 This Signia by Hilton is an Official Walt Disney World® Hotel

NETWORK2023 Discounted Room Rate: $269 plus tax per night

Help Your Employees Make it Home Safe Today

Room Rate Cut-off Date: The NETWORK room rate is available until October 7, 2023 or until our room block is full.

We recommend reserving your hotel room as soon as your registration is completed. Room availability is on a first-come first-served basis.

You must be registered to attend NETWORK in order to make a room reservation. Instructions on how to make your reservation will be included in your registration confirmation.

Federated DriveSAFESM Telematics helps your employees improve their daily driving habits and return home safe at the end of the day.

Scan to learn more about DriveSAFE TELEMATICS. Please Make It Home Safe Today.

The content of this publication is for general information purposes only. Consult with a qualified professional when you have detailed questions regarding any topic in this publication.

Commercial Insurance Property & Casualty | Life & Disability Income | Workers Compensation | Business Succession and Estate Planning | Bonding Federated Mutual Insurance Company and its subsidiaries** | federatedinsurance.com 23.01 Ed. 5/23 *View A.M. Best Rating Guide information at www.ambest.com. **Not licensed in all states. © 2022 Federated Mutual Insurance Company

SCAN ME NETWORK2023 Registration & Schedule of Events

Customer Loyalty.

Distributor Success.

Understand your customers to the fullest and their loyalty will follow. ITA Group’s engagement experts drive distributor success with uniquely designed and managed customer loyalty programs that generate valuable customer insights, increase customer retention and boost sales.

Visit itagroup.com to request a customer loyalty platform demo.

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WEDNESDAY, NOVEMBER 8 8:30 a.m. - 9:30 a.m. - Advisory Group Meetings By invitation only 10:00 a.m. - 11:00 a.m. - Strategic Council Meetings By invitation only 9:00 a.m. - 6:30 p.m. - NETWORK2023 Registration Open 11:30 a.m. - 1:15 p.m. - ASA Board of Directors Meeting & Luncheon ASA Board Members & Invited Guests 1:30 p.m. - 2:30 p.m. - Conference Kick-off / General Session Speaker: Nate Boyer - Finding Lessons in Everything You Do 2:45 p.m. - 3:45 p.m. - Concurrent Educational Sessions - Panel Discussion How to Grow in a Year Without Inflation - a Changing Role for Outside Labor Force and Its Impact on Growing Sales Beyond Inflation - Educational Session / Panel Discussion Employer Branding, Social Recruiting & Candidate Experience: What It Takes to Attract Next Generation Talent Speakers: Dr. Bharani Nagarathnam and Dr. Norm Clark, Associate Professors of Instruction at Texas A&M University

SCHEDULE AT A GLANCE THURSDAY, NOVEMBER 9

FRIDAY, NOVEMBER 10

7:00 a.m. - 8:30 a.m. - NIBCO ASA Industrial Piping Division Breakfast Speaker: Captain Richard Phillips - Steering Your Ship Through Rough Waters: Lessons on Leadership

7:00 a.m - 8:30 a.m. - A. O. Smith Breakfast Speaker: Robert O’Neill - The Way Forward: Master Life’s Toughest Battles and Create Your Lasting Legacy

7:00 a.m. - 8:30 a.m. - KOHLER ASA Plumbing Division Breakfast Speaker: Sarah Thomas - Breaking Through: My Journey to Becoming the First Female NFL Official

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8:45 a.m. - 10:00 a.m. - 2024 LIXIL Industry Forecast Speaker: Dr. Chris Kuehl, ASA’s Chief Economist 10:00 a.m. - Conference Close

8:45 a.m. - 10:00 a.m. - General Session Speaker: Amanda Gore - Managing Change - Choosing Opportunity Over Fear 10:15 a.m. - 11:15 a.m. - Concurrent Educational Sessions - Panel Discussion Mergers and Acquisitions from Both Sides Moderated by: Scott Robertson, Robertson Heating Supply - Educational Session The Urgency of Digital Initiatives: 7 Digital Habits for Highly Effective Distributors Speaker: Dean Mueller, Distribution Strategy Group 11:30 a.m. - 1:00 p.m. - InSinkErator ASA Annual Meeting & Member Luncheon ASA President Address: Katie Poehling Seymour

4:00 p.m. - 5:00 p.m. - General Session Speaker: Alex Banayan - The Mindset of Exponential Growth: How to Transform Your Thinking, Elevate Your Business, and Achieve Your Most Important Goals

1:15 p.m. - 2:45 p.m. - Great Ideas Roundtable Sessions

5:00 p.m. - 6:00 p.m. - Receptions Emerging Leaders Women in Industry AIM/R Principal’s PAC Fundraising Event

3:00 p.m. - 5:00 p.m. - Wholesaler-Distributor & Vendor Conference Appointments

6:00 p.m. - 7:00 p.m. - Bradford White NETWORK2023 Opening Reception

NETWORK2023

3:00 p.m. - 4:00 p.m. - AIM/R Educational Forum for Manufacturers’ Representatives

InSinkErator ASA Annual Meeting & Member Luncheon Thursday, Nov. 9 11:30 a.m. – 1:00 p.m.

Join us for our annual luncheon and ASA update from Katie Poehling Seymour, ASA’s 2023 President.

6:00 p.m. - 9:30 p.m. - An Evening at EPCOT®

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WE SEND OUR CONTRACTORS TO YOU. We’re committed to the professional installation of our products.

At Bradford White, we believe our quality products deserve a quality installation performed by a professional contractor.

We want our contractors to have all the support they can get.

So we send them to Bradford White Wholesalers – the only place where they can get our Built to be the Best® products – to benefit from the knowledge and experience of wholesale distributors like you.

As you support contractors, we are here to support you, our valued wholesaler customers.

To learn more, visit bradfordwhite.com

©2023, Bradford White Corporation. All rights reserved. BW-ASA-AD-0223

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Wednesday, Nov. 8 5:00 p.m. – 7:00 p.m.

5:00 p.m. - 6:00 p.m. (by Invitation Only) Emerging Leaders Women in Industry AIM/R Principal’s PAC Fundraising Event 6:00 p.m. - 7:00 p.m.

Bradford White NETWORK2023 Opening Reception

CONFERENCE HIGHLIGHTS

GREAT IDEAS ROUNDTABLE SESSIONS Thursday, Nov. 9 1:15 p.m. – 2:45 p.m.

Share best practices, innovative ideas, and just plain GREAT IDEAS on how businesses can do things better. During this highly interactive session, attendees can expect to walk out with key takeaways that are new and that can be immediately implemented when they return to their offices.

WHOLESALER-DISTRIBUTOR & VENDOR CONFERENCE APPOINTMENTS Thursday, Nov. 9 3:00 p.m. – 5:00 p.m.

A major networking event to expand your ability to meet face-to-face with top industry CEOs that regularly attend NETWORK. Through formalized pre-scheduled appointments this is THE INDUSTRY EVENT where partnerships are strengthened, and new connections are made.

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RECEPTIONS

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Making Better Homes a Reality for Everyone, Everywhere

American Standard Town Square® S Collection

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CONNECTED FEATURED SPEAKER CAPTAIN RICHARD PHILLIPS An amazing leader...a highly intriguing story...a presentation of remarkable impact. Captain Phillips will not only share his compelling story, but as a “floating CEO” in charge of the day-today operations of a multi-million dollar ship and the crew he managed, he also draws lessons from those dramatic events that can help you and your organization survive and thrive, even in these times when hope and support seem to be in very short supply. He will discuss the vital importance of leadership and teamwork, combined with a belief in the power and potential of yourself and your team, as seen through the eyes of an unassuming hero who conquered an extraordinary challenge.

This “Hero of the High Seas” has a powerful and timely message that will dramatically energize and inform you and your team.

Thursday, November 9 - 7:00 a.m. – 8:30 a.m.

ASA INDUSTRIAL PIPING DIVISION BREAKFAST Steering Your Ship Through Rough Waters: Lessons on Leadership

INFORMED

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CONNECTED FEATURED SPEAKER ROBERT O’NEILL Learn from the man who had Osama Bin Laden in his sights and led the team that killed him. When Senior Chief Special Warfare Operator Robert J. O’Neill was a SEAL Team Six leader, he led extractions under enemy fire, tailed terrorists for days, and snuck onto land to meet with sources.

His training taught him to be resourceful and make good decisions no matter the circumstances.

Now he shares his lessons from these experiences to show you how to achieve what may seem impossible and become the best version of yourself. Based on his book The Way Forward: Master Life’s Toughest Battles and Create Your Lasting Legacy, Robert O’Neill offers audiences a deeper look into how to use hard-earned lessons from both his time in combat and his personal life to accomplish their goals, overcome adversity, and discover the hero within you.

Friday, November 10 7:00 a.m - 8:30 a.m. - A. O. SMITH BREAKFAST The Way Forward: Master Life’s Toughest Battles and Create Your Lasting Legacy

INFORMED

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CONNECTED FEATURED SPEAKER SARAH THOMAS Sarah Thomas is a woman of many firsts - she was the first female official to ever work a major college football game, the first woman to officiate a bowl game, and the first to officiate in a Big Ten stadium. And as of February 7, 2021, she is the first female to officiate a Super Bowl. Now she’s sharing essential leadership lessons from her journey to the top of a male-dominated industry and vital insights on shattering the glass ceiling in the world of professional sports that can be applied to any field or industry. As an exemplar of what’s possible if you believe, Sarah brings audiences takeaways on breaking through in your own career, staying focused under pressure and creating change to managing work-life balance and being the best you can be.

Thursday, November 9 7:00 a.m - 8:30 a.m.

- ASA Plumbing Division Breakfast Breaking Through: My Journey to Becoming the First Female NFL Official

INFORMED

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Celebrating a bold partnership As we celebrate of Kohler’s 150th anniversary, we would like to express our sincere gratitude for and appreciation of our ASA distributor partners who have helped make our bold journey possible.

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NETWORK2023 GENERAL SESSIONS

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WEDNESDAY, NOVEMBER 8

WEDNESDAY, NOVEMBER 8

THURSDAY, NOVEMBER 9

1:30 p.m. - 2:30 p.m.

Conference Kick-off / General Session Speaker: Nate Boyer Finding Lessons in Everything You Do

4:00 p.m. - 5:00 p.m. - General Session Speaker: Alex Banayan - The Mindset of Exponential Growth: How to Transform Your Thinking, Elevate Your Business, and Achieve Your Most Important Goals

8:45 a.m. - 10:00 a.m. - General Session Speaker: Amanda Gore - Managing Change - Choosing Opportunity Over Fear

It takes a lot of hard work, dedication, and sacrifice to become a Green Beret. Earning a starting job at a prestigious college football program, without ever playing the sport, is no easy feat either. Nate shares his experiences and what kept him focused while pursuing his various, seemingly impossible goals.

We all face rejection. We all deal with fear. Whether it’s in our personal lives or careers, there are always dozens of obstacles holding us back from achieving our biggest goals. But it doesn’t have to be that way.

There are certain mindsets and tools that can not only clear the obstacles along your path but can also add rocket fuel to your success.

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Change and stress go hand in hand. Participants will learn about how the brain can and does change (neuroplasticity); that adults can learn more quickly than children; and that our brains need change to stay vibrant and alert. This session will transform the way people perceive change. Instead of being a stressor – Amanda will demonstrate how change can be welcomed as an opportunity to grow and develop.

After spending ten years researching and interviewing the most innovative leaders on earth, bestselling author Alex Banayan’s widely-acclaimed Third Door™ framework can help any organization achieve its goals and radically accelerate its overall growth.

In this riveting keynote, Banayan takes audiences on an unprecedented adventure, from hacking The Price is Right to chasing Larry King through a grocery store to the multi-year quest to learn from Bill Gates and Lady Gaga. Alongside these largerthan-life stories, Banayan takes the principles from his bestselling book The Third Door and pushes them to a whole new level, making them practical and applicable for organizations of all sizes.

Alex’s keynote is packed with insights and lessons guaranteed to transform any organization to believe that no matter what obstacles it’s facing... there’s always a way.

Friday, November 10 8:45 a.m. - 10:00 a.m.

2024 LIXIL Industry Forecast Dr. Chris Kuehl, ASA’s Chief Economist

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2023

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Experience an evening of magic with your fellow NETWORK attendees at EPCOT®!

AN EVENING AT EPCOT®

Paid NETWORK2023 registration includes entry into EPCOT® Thursday, November 9, after 5:00 p.m. and transportation to and from the park. Attendees will also be able to participate in an interactive and fun networking experience while discovering the hidden wonders of EPCOT®.

© Disney

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NETWORK2023 EDUCATIONAL SESSIONS

WEDNESDAY, NOVEMBER 8

WEDNESDAY, NOVEMBER 8

2:45 p.m. - 3:45 p.m.

Concurrent Educational Session

2:45 p.m. - 3:45 p.m.

Concurrent Educational Session

Panel Discussion - How to Grow in a Year Without Inflation - a Changing Role for Outside Labor Force and Its Impact on Growing Sales Beyond Inflation

Educational Session / Panel Discussion Speaker: Dr. Bharani Nagarathnam and Dr. Norm Clark, Associate Professors of Instruction at Texas A&M University - Employer Branding, Social Recruiting & Candidate Experience: What It Takes to Attract Next Generation Talent

Over the past year, inflation has impacted sales numbers, but how can industry leaders grow their companies and sales numbers beyond inflation?

Especially at a time when the role of outside sales has changed. In this panel discussion, leading distributors will talk about how they are looking to grow their sales, beyond the impact inflation has had on their sales numbers. From the changing role of our industry’s labor force to the growth and reliance on digital marketing and e-commerce these leading distributors will share how they are reacting to sales trends and best practices to grow their company’s sales.

This presentation will address how industrial businesses can develop employer branding and social+ digital recruiting strategies to attract the next generation of employees. Planning and execution of sharing your Employee Value Proposition (EVP), showcasing your culture, using social media ambassadors, and managing your reputation online will be shared with examples. Candidate experience is the equivalent of customer experience for prospective employees from the time they apply to the time they onboard. This presentation will share best practices in process, communication, interaction, personalization, and speed to attracting and converting top talent into employees. Nextgeneration talent acquisition is key to growing your business and creating a competitive advantage.

The speed at which all businesses can grow today depends on your people.

Following the presentation, a panel discussion will be conducted with current Texas A&M undergraduate Industrial Distribution students.

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OUR MISSION: TO BE THE UNIFIED VOICE THAT DRIVES THE SUCCESS OF THE PHCP AND PVF SUPPLY CHAIN INDUSTRY.

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NETWORK2023 EDUCATIONAL SESSIONS

THURSDAY, NOVEMBER 9

THURSDAY, NOVEMBER 9

10:15 a.m. - 11:15 a.m.

Concurrent Educational Session

10:15 a.m. - 11:15 a.m.

Concurrent Educational Session

Panel Discussion - Mergers and Acquisitions from Both Sides Moderated by: Scott Robertson, Robertson Heating Supply

Speaker: Dean Mueller, Distribution Strategy Group - The Urgency of Digital Initiatives: 7 Digital Habits for Highly Effective Distributors

This panel discussion will focus on industry buyers and sellers of recent acquisitions. In this session you will hear directly from wholesaler-distributors that have either sold their company or have bought a company in the last 18-months.

Join Dean Mueller of the Distribution Strategy Group as he discusses the topic of eCommerce and Digital Marketing. This session will cover topics such as: - Why customer engagement is so important on a distributor’s website, regardless of which channel an order is placed.

- The right way to calculate the ROI of your distribution website - and a method that all ASA members can use quickly to determine how much “assist” the web is providing for their overall revenue.

- 7 digital habits of highly effective distributors will include improving your customer experience, including website changes.

You will be provided with a checklist of things to do and free, or mostly free, tools to gain the information needed to make changes resulting in customer experience improvements on your website.

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OUR VISION: BE INDISPENSABLE TO ACHIEVING

PROSPERITY IN OUR INDUSTRY.

INFORMED

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TOGETHER — WE’RE A GOOD FIT NIBCO.COM 800-234-0227

NETWORK2023

Knowing our customers is a skill that comes with experience. No two customers are alike, so we make it our business to customize a suite of products and services that best fit their individual needs. Changing times require new approaches and solutions and we go out of our way to ensure the perfect fit.

• • • • •

Live virtual training NIBCO® Partner App Innovative new products Trusted brand Dedicated customer service and technical support

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InSinkErator Manufacturing Improvements ®

InSinkErator strives to invest in its people and facilities by renovating its 55+ years old production facility into an engineered assembly process driven by robots and advanced technology. This has enabled fabrication improvements and allowed for outsourced components to feed assembly lines to support greater production capacity. The facility is capable of producing over 35,000 household disposers per day. In addition, InSinkErator built a new state-of-theart world-class 87,000-square-foot headquarters in Mount Pleasant, WI. Built as a LEED-certified green building, the new space features an open-office concept with an abundance of natural lighting, a workout facility, an outdoor walking track, spacious cafe areas, focus rooms, and casual meeting places – all of which help create an enjoyable, creative, and collaborative work environment.

InSinkErator has restructured its distribution facility to support space effectiveness & space expansion by implementing VNA (very narrow aisles) & increasing the number of dock doors.

Additionally, the new TMS (transportation management system) and enhanced tow motors enable better logistics flow and product distribution. The pandemic has forced manufacturing to change at an unprecedented rate, and the company’s manufacturing and distribution facilities have responded with improvements that make the brand more sustainable and resilient. InSinkErator continues to lead the industry in innovating the best products for customers, professionals, and homeowners.

®/TM © 2023 InSinkErator. All rights reserved.

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NETWORK2023

THANK YOU ASA 2023 SUPPLIER PARTNERS PLATINUM

GOLD

SILVER

BRONZE

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NETWORK2023

The water you want.

That’s Elkay.

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Pledging allegiance since 1901.

When you see the stars and stripes in our facilities and on our packaging, know that it’s a symbol of our pride and commitment to making 100% of our products in the USA. And that’s not a new commitment. That’s been our way of manufacturing since 1901. Today we employ more than 1,500 hard-working Americans who together help create the quality products you’ve come to expect from Charlotte Pipe. It’s a part of our heartfelt allegiance to this great country and our valued customers. charlottepipe.com

Elkay helps bring cleaner water, sustainable solutions and more hygienic options everywhere you live, work and play.

YOU CAN’T BEAT THE SYSTEM.®

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P R O U D LY S E R V I N G H I G H - Q U A L I T Y , I N N O V AT I V E V A LV E S O L U T I O N S T O T H E

PLUMBING, HVAC, NATURAL GAS, INDUSTRIAL, & ACTUATION INDUSTRIES

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QUALITY

PEOPLE, SERVICE & PRODUCTS

PRIER IS IN BUSINESS TO BUILD WITH PURPOSE, TOP - QUALITY PLUMBING PRODUCTS FOR THE RESIDENTIAL AND COMMERCIAL BUILDING INDUSTRIES THAT HELP PEOPLE, PROTECT THE PLANET, AND MAKE A PROFIT.

FOR OVER 50 YEARS LEARN MORE

J O M A R VA LV E . C O M

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WWW.PRIER.COM

800-362-9055

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Oatey products have earned the trust of plumbing professionals for over 100 years.

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust, and improving lives.

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viega.us

PROUD PARTNER OF ASA

Learn Fast and Earn Fast...

FREE

Unlimited Access

Highly-qualified Instructors

Fast and Free

LEARNING PROGRAM

VIEGA + ASA: Leading the Plumbing-Heating-Cooling-Piping industry toward the future. ASA is an essential resource devoted to giving its members the ability to adapt, grow and succeed. Together, Viega and ASA are committed to providing safer, faster, cleaner technology, with quality driving everything we do.

Connected in quality.

Stay ahead of the competition. Plumbing Professionals are learning about Watts products anytime, anywhere! From automatic control valves to water quality, Watts on-line courses are designed to fit your busy schedule.

Product Categories: • Backflow and valves • Drainage systems • Heating and hot water solutions • Water quality

Enroll Today!

Reasons to Learn & Earn

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YOU TRUST OUR TOILETS. GIVE GERBER® FAUCETS A TRY. For more than 90 years, Gerber has built an enduring legacy of excellence by crafting faucets and toilets that combine extraordinary design with expert engineering.

Created with value in mind, our products offer ease of installation & lasting functionality plumbers have come to expect and outstanding quality & beautiful style homeowners have come to love.

Visit gerber-us.com

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ASA UNIVERSITY IS DESIGNED TO TRAIN YOUR TEAM & SAVE YOU TIME

ASA University is the industry standard for training & education.

10,694 200+ 256

Course Enrollments in 2022

Online Courses

Training Tracks Sold in 2022

Training from ASA University enables you to develop your employees into the best trained, most professional in the industry. Designed for the industry, by the industry, ASA University has the tools for your success.

LEADING MANUFACTURERS OFFERING 100+ FREE TRAINING COURSES TO ASA MEMBERS www.asa.net info@asa.net www.asa.net

info@asa.net

2023

500 Park Boulevard Suite 1125 Itasca, IL 60143

NETWORK2023 is the industry’s premiere event for leaders and CEOs from wholesalerdistributors, manufacturers, and manufacturers’ representatives.

AN EVENING AT EPCOT® Experience an evening of magic with your fellow NETWORK attendees!

© Disney