Winter 2018 Georgia Communities First Magazine

GeorgiaCommunitiesFirst Official Publication of the Community Bankers Association of Georgia

WINTER 2018

INSIDE Celebrating CBA’s

50th ANNIVERSARY COMBINED

CONVENTION for 2018

Day at the Capitol FEBRUARY 7

WOMEN IN

BANKING Spring Regional

LUNCHEON MEETINGS

EDUCATIONAL OPPORTUNITIES Member:

April 12-13, 2018

Successful strategies require INSIGHT. The Baker

Group has long been known for its proven software and products, but it takes insight to make sound, strategic decisions. For financial institutions, insight can be defined as the ability to see what others may not see.

Successful financial institution managers know the importance of achieving a high-performance plan. Establishing such a plan requires not only sound data and accurate information, but also an insightful partner; The Baker Group is that partner.

The Baker Group’s Interest Rate Risk and Investment Strategies Seminar was developed specifically for managers of financial institutions. Designed to meet the challenges of 2018, it is an indepth examination of current topics including: • Market Conditions and the Banking Environment • Interest Rates, Liquidity, and Balance Sheet Strategies: Everything’s a Cycle • Modeling Interest Rate Risk: Best Practices and Regulatory Compliance • Investment Strategy and Security Selection for Each Rate Environment • Municipal Bonds and the Pension Crisis: How to Develop a Process to Protect Your Portfolio • Techniques for Managing MBS to Minimize Prepay Volatility • Liquidity, Cash Flow, and the Bond Portfolio For your convenience, register online at GoBaker.com/florida. Call Skoshi Heron at 888.990.0010 for more information.

Member: FINRA and SIPC www.GoBaker.com 800.937.2257

Destin, Florida The Henderson

200 Henderson Resort Way Destin, FL 32541 855.741.2777

Agenda

Thursday Breakfast Seminar Lunch Seminar Dinner

Friday Breakfast Seminar Conclusion Golf

Guest Speaker

Christopher Thornberg — Founding Partner of Beacon Economics, LLC

Who Should Attend Financial institutions’ CEOs, CFOs, investment officers, board members, and those who are directly or indirectly responsible for financial management functions will benefit from this seminar. There is no cost for this seminar.

CPE credits will be earned for your attendance.

Oklahoma City, OK | Atlanta, GA Austin, TX | Indianapolis, IN Salt Lake City, UT | Springfield, IL

contents WINTER 2018

C B A S TA F F Rob Braswell President & CEO rob@cbaofga.com

f e at u r e d

6

16

8

Lori Godfrey Director of Legislative and Regulatory Affairs lori@cbaofga.com

27

Lindsay Greene Vice President Marketing & Member Services lindsay@cbaofga.com Jeremy Thomens Graphic Design & Member Services Coordinator jeremy@cbaofga.com Cassie Conklin Marketing Specialist cassie@cbaofga.com Peake Wilson Vice President Corporate Events & Leadership Division, CBA Corporate Secretary peake@cbaofga.com Teresa Day Administrative & Corporate Events Assistant teresa@cbaofga.com Jodi Swilley Director of Education & Professional Development jodi@cbaofga.com

2

Letters from the CBA Chairmen

3

Into the Breach

convention

16 CBA’s 50th Anniversary Convention

& Mini-Trade Show

l e g i s l at i v e

e d u c at i o n

4

General Counsel Corner: Here’s to the New Year!

5

A Letter from Lori

23 2018 Webinar Series

6

2018 Day at the Capitol

26 2018 Compliance Program

c o r p o r at e e v e n t s

8

2018 Women in Banking

9

2018 Spring Clay Shoot

10 2018 Spring Meetings & PAC/PR

Golf Tournaments

Donna Coutant Education Coordinator donna@cbaofga.com

20 Webinars

27 2018 Southeast Financial Human

Resources Program member services

31 CBA Endorses Fitech Payments &

BFS Group 32 Endorsed Member Spotlight:

Paul Clanton of The Baker Group

Connie Shepard Education Associate connie@cbaofga.com Tammy Maass CFO tammy@cbaofga.com Stephanie Taylor Accounting/Operations Coordinator stephanie@cbaofga.com

s ta y connected

@CBAofGeorgia

@CBAGeorgia

@company/ cbaofgeorgia

Community Bankers Association of Georgia | 1900 The Exchange, Suite 600, Atlanta, GA 30339 (770) 541-4490 or (800) 648-8215 • Fax (770) 541-4496 | www.cbaofga.com • cba@cbaofga.com W i n t e r 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 1

FROM THE CHAIRMEN’S DESKS

Letters from the

CBA CHAIRMAN & CBA LEADERSHIP DIVISION CHAIRMAN

Greetings from your CBA Board of Directors!

I pray this finds you and your loved ones having enjoyed the Christmas season and embracing the New Year!

2017 was a good year for the CBA in many regards, but 2018 commands special recognition. This year, we celebrate 50 years of serving community banks throughout our state. Even with a challenging economy for the last decade coupled with myriad mergers and acquisitions, community banks continue to provide special and specific support to the communities we serve, and the CBA works tirelessly to underpin that cause.

Growing up, I attended a small rural church, and the highlight of the year was Homecoming.

It was a special time when friends and family members came together to celebrate the heritage of that church family with food, fun, and fellowship. Family continues to be paramount in my personal life, as I am blessed with a large family that can gather on a regular basis.

Having said that, this year, in honor of our 50th anniversary we are combining our Annual Meeting with the Leadership Division Convention. We anticipate a large attendance where we can experience that same food, fun, and fellowship in the spirit of Homecoming.

Greetings from your CBA’s Leadership Division Board of Directors I am grateful to be serving as the Chairman for the Leadership Division and especially thankful for it to be the same year CBA celebrates its 50th anniversary.

This is truly an incredible organization to be a part of as a community banker as we celebrate 50 years of successes for community banking in Georgia.

Personally, I have a long history with community banking and the CBA. My dad has been in community banking for almost 40 years and I have been in community banking for 16 years. Both of us have been involved with CBA for most of our banking careers and are a great example of the CBA legacy.

That is why this year will be a special time as we combine our CBA Convention and CBA Leadership Division Convention into one big family event. It will give us all an opportunity to learn, celebrate, and network as community bankers no matter our age, experience, and career stage in banking.

Point Clear, Alabama, is a beautiful location for this celebratory event and we have lots of great speakers, entertainment, and fun planned for all who attend. I ask that you consider attending this incredible convention as we celebrate 50 years of the successes of the CBA and look toward a bright future.

Please plan on joining us for this year’s 50th year celebration at the Grand Hotel Marriott in beautiful Point Clear, Alabama.

We have a lot of great events planned, including having former Governor Mike Huckabee as our keynote speaker.

Hope to see you there, and all the best to you and your family in the new year!

Jason Rooks Scott Tomlinson CEO, Flint Community Bank, Albany 2017-2018 CBA Chairman

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Senior Vice President/Commercial Lending Manager, Flint Community Bank, Albany 2017-2018 CBA Leadership Division Chairman

FINER POINTS

INTO THE BREACH

Cam Fine President & CEO Independent Community Bankers of America

ICBA never flinches from its responsibility to stand up for the nation’s community banks, so we didn’t hesitate to file suit on behalf of the industry following the massive data breach at Equifax. Joined by Bank of Zachary in Zachary, La., and First State Bank in Barboursville, W.Va., the lawsuit is designed to address the long-term damage to community banks posed by the breach of 145.5 million consumer records and 209,000 payment cards.

ICBA filed this case on behalf of community banks, because Equifax is responsible for an unprecedented breach of sensitive, personally identifiable information. Community banks rely on this information to authenticate customers when opening accounts and conducting online, in-person and overthe-phone transactions. The effect of the breach on community banks, consumers, small businesses and the economy is sure to be substantial.

The Equifax breach is deeply troubling not only because of its scale but also because of the failure of Equifax to take basic steps to protect itself and consumers from such a preventable catastrophe. The breach—in which hackers entered Equifax’s system through a known vulnerability, gaining access to names, Social Security numbers, dates of birth and other information—was caused by Equifax’s negligence. Quite simply, the credit rating agency failed to heed warnings from security experts to properly secure its US website. Further, Equifax waited nearly six weeks to report the breach to the public.

ICBA has been at the forefront in responding to the Equifax breach since the news broke in September. We called on the credit bureau to immediately notify affected customers and card issuers and to provide us with ongoing briefings regarding the breach’s extent. We followed that by releasing tips for community bankers on how to respond to the breach, as well as a customizable letter for community banks to inform their customers.

We do not yet know the full extent of the damage, but there is no doubt about the cost to community banks. ICBA’s lawsuit asks the U.S. District Court for the Northern District of Georgia—Equifax is based in Atlanta—to require the credit bureau to compensate community banks for the costs they will incur in responding to the breach. That includes the costs of customer credit freezes, protective measures to deter fraud, and canceling and replacing payment cards.

Now, we are taking our response to the next level by demanding remedial action. Equifax needs to be held accountable for this massive and preventable catastrophic event to ensure the long-term security of community banks and the friends, neighbors and customers we serve.

For a longer-term solution, ICBA’s suit also asks the court to require Equifax to improve its security infrastructure to prevent future data breaches, such as employing adequate security protocols consistent with industry standards to protect personally identifiable information and payment card data.

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Corner GENERAL COUNSEL

legal news and updates for cba members Have a topic you would like to see covered in “General Counsel Corner?”

Email us at generalcounselcorner @ jamesbatesllp.com

cbahotline

@ jamesbatesllp.com

John W. Sillay

Attorney (478) 749-9923

jsillay@jamesbatesllp.com

Corrie E. Hall

Attorney (478) 749-9949

chall@jamesbatesllp.com

Winter 2018

Here’s to tHe NeW YeAr!

By John W. Sillay and Corrie E. Hall

2018 is here! The new year promises fresh and exciting opportunities and unique challenges in our country, our state, and our banking communities. In this article, we will share with you what opportunities and challenges we see on the horizon to help you frame your bank’s resolutions for the coming year.

At the federal level, it is hard to think about 2018 without two particular dates coming to mind: January 1, 2018 and May 11, 2018. These are the effective dates of recent changes to the rules regarding Home Mortgage Disclosure Act reporting and the Financial Crime Enforcement Network’s legal entity customer due diligence requirements. We expect that each of these rule changes will require adjustments for your banks and your customers. Together with the Community Bankers Association (CBA), we have actively worked to ensure that your banks are informed and prepared to address these rule changes head on.

While less widely discussed, 2018 will also bring changes to Regulation CC. These changes are long anticipated updates to the Regulation governing Availability of Funds and Collection of Checks to address the rapid changes within this area of our industry. These changes are likely to benefit community banks by further clarifying the rules applicable to electronic items. However, there are some changes relative to the timing for returns and the liability of parties in the forward collection process that your bank should be familiar with by the time these changes go into effect on July 1, 2018.

Other rule changes in 2018 are those related to the Consumer Financial Protection Bureau’s (CFPB) “pay day,” or short-term, lending requirements. There are some significant exceptions to this rule that will likely reduce, or eliminate, the impact of this rule on your bank. It is worthwhile to review the rule carefully to ensure that your bank’s practices fall within an exception. This rule becomes effective January 16, 2018, but compliance is not required for most substantive provisions until August 19, 2019.

We certainly expect significant movement within the CFPB concerning the ongoing struggle over the oversight of the CFPB. We anticipate a ruling will be issued in the CFPB’s appeal of the U.S. Court of Appeals for the District of Columbia’s decision in PHH Corporation v. Consumer Financial Protection Bureau. In that case, the Court held that the CFPB’s structure – an agency without oversight – violated the U.S. Constitution. This ruling could have a significant impact on the recent controversy involving the conflicting appointments of an Interim Director after former Director, Richard Cordray’s, retirement. Depending on the result of this appeal, and any efforts by former Director Cordray’s interim

appointee, Leandra English, to enforce her appointment, we could see a very different CFPB in 2018.

In addition, we have heard from our bank clients and regulators that preparedness for the implementation of the Current Expedited Credit Loss (CECL) standard is and will remain a high priority. We anticipate that regulators will continue to push CECL forward in 2018, to ensure that financial institutions, particularly those who are public/SEC entities, are ready to implement this standard in 2019. The Office of Comptroller Currency’s FinTech charter proposal is also expected to remain a topic of conversation as the FinTech sector continues to grow, particularly in payments processing and private lending.

We also anticipate that the 2018 Georgia General Assembly will pass new legislation that will undoubtedly affect your bank. In particular, we are monitoring the return of a bill that modifies current law regarding confirmations of foreclosures.

The language of the current draft of the bill has the potential to significantly impact the manner in which lenders manage collections against guarantors. The Department of Banking and Finance will also submit its annual housekeeping bill to further streamline the Georgia Banking Code and to ensure that the rules governing Georgia financial institutions remain up to date with developments in our industry. Drafts of these bills are already circulating and we are working closely with the CBA to ensure that the interests of Georgia’s community banks are accounted for in any new legislation. What other legislation do you want to see? Please let us know!

On a local level, we are seeing a lot of our community banks engage in thoughtful, concentrated strategic planning to grow and maximize the benefits of the current economic and regulatory environment. What are your bank’s resolutions this year? Do those resolutions fit within your bank’s strategic plan? The start of a new year is a perfect time to evaluate how your bank performed last year and establish new goals for 2018. If it has been awhile since your last strategic planning session, we highly encourage you to think about setting aside time with your board of directors and senior executives for a short or long term strategic planning session. We welcome the opportunity to help your bank analyze its current goals, develop strategic initiatives for the next 3-5 years, and craft your bank’s written strategic plan. If you would be interested in hearing more about this service, please let us know.

Here’s to 2018! We look forward to celebrating your successes in this new year!

PRESENTED BY GEORGIA’S LAW FIRM: 4 | ww w.cbaofga.co m | Wint er 2018 OFFICES MACON + ATLANTA

“General Counsel Corner,” a recurring column featuring legal news and information of interest to CBA members, is brought to you by James-Bates-Brannan-Groover-LLP. Visit us at GeorgiasLawFirm.com

L EG I S L AT I V E

A LETTER

FROM LORI Lori Godfrey Director of Legislative and Regulatory Affairs

At the time of this writing, things are gearing up for our next legislative session. Lots of changes are afoot with elections right around the corner. Many are asking what exactly will get accomplished during this session with this being the last session for Governor Nathan Deal and statewide elections, including Governor and Lieutenant Governor, being held in May. It seems as though educational reform, transportation, economic development, and of course the budget remain on everyone’s to-do list.

Just a reminder, the next session will be the second part of a two year legislative session. Any bills that were held over from last session can still be debated along with any new bills that are presented. From a banking perspective, CBA will continue to watch for any potentially harmful legislation that may be introduced. One of the bills that remains a concern to the CBA is Senate Bill 86—Foreclosure Confirmation Waiver Prohibition introduced by Sen. Jesse Stone (R), Swainsboro. This bill (i) extends the scope of the Confirmation Statute to apply to levies on real property as opposed to only foreclosures, (ii) extends the scope of the Confirmation Statute to apply to judgments

2018

BANKER REGULATORY FORUMS Mark Your Calendar!

The goal of the Banker Regulatory Forum is to establish and maintain a dialogue with the state and federal regulators/agencies regarding their policies, procedures, and objectives. It also serves as a clearing house for CBA member concerns.

Attendance at the meeting is free for CBA Members and lunch is included.

as opposed to only debts owed under a loan, and (iii) expressly provides that the protections of the Confirmation Statute cannot be waived by any party liable for such indebtedness.

During the week of Thanksgiving, CBA, GBA, and a number of bankers that are constituents of Sen. Stone met with him to express our concerns with the legislation. Sen. Stone acknowledged that he had some work to do on the bill.

CBA has reviewed the Department of Banking and Finance’s Housekeeping bill, and after additional conversations with Department management, we are supportive of the bill.

Be on the lookout for my weekly legislative updates once the session is in full swing. Of course, you are welcome to reach out me at any time to express any concerns that you may have on any bills that may be debated during the session.

Thursday, February 1 CBA Headquarters, Atlanta Focus on Safety & Soundness Thursday, May 3 Idle Hour Country Club, Macon Focus on Compliance Thursday, August 2 Idle Hour Country Club, Macon Focus on Safety & Soundness Thursday, November 1 CBA Headquarters, Atlanta Focus on Compliance

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L EG I S L AT I V E

Innovation. Collaboration. Inspiration.

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Register Now! icba.org/icbalive18

L EG I S L AT I V E

2018 DAY AT THE

CAPITOL WEDNESDAY, FEBRUARY 7, 2018

Mark Wednesday, February 7th on your calendar! At CBA’s Day at the Capitol, we’ll host an engaging and informative legislative briefing followed immediately by a cocktail and hors d’oeuvres reception to which we’ve also invited your legislators. The event is taking place at the Sloppy Floyd Building (across the corner of the Capitol) from 3:30 – 6:00 pm. In the Empire room beginning at 3:30, hear from CBA executives and industry experts regarding key legislation of interest to community banking. The networking

reception will take place immediately following (beginning at approximately 4:30) in the same room. We look forward to seeing you and your colleagues there, so please mark your calendar today! Registration is $45 for the first person from your bank/ company and $35 for each additional person from your bank/ company. To learn more and to register, visit www.cbaofga.com/ day-at-the-capitol.

Photos from the 2017 Day at the Capitol THE 2018 DAY AT THE CAPITOL IS PROUDLY SPONSORED EXCLUSIVELY BY

2018 LEGISLATIVE SESSION UNDERWAY! The 2018 Session of the Georgia General Assembly opened on January 8, 2018 and CBA is your source for all state legislation impacting the community banking industry.

Each Friday during the session, CBA provides members with a Legislative Update on bills being tracked regarding banking laws. Contact CBA Director of Legislative & Regulatory Affairs Lori Godfrey with any concerns or questions about an issue you would like to see addressed. You can reach Lori at lori@cbaofga. com or (770) 541-4684.

LEGISLATIVE UPDATES SPONSORED BY

JB

JB

STAY CONNECTED WITH CBA

@CBAOFGEORGIA @CBAGEORGIA @COMPANY/CBAOFGEORGIA

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C O R P O R AT E E V E N T S

5th

Tuesday, March 20, 2018 9:15 am - 3:00 pm Idle Hour Country Club Macon

annual

WOMEN IN

BANKING seminar

“The Power of YOU!”

CBA’s Leadership Division is excited to host the 5th Annual Women In Banking seminar. The 2018 program will feature four exceptional professionals including retired United States Army Colonel, Jill Morgenthaler. This year’s program is all about the Power of YOU!

Diane Bogino

Col. Jill Morgenthaler, US Army (Ret.)

“The Time of Your Life” President, Performance Strategies, Inc., Atlanta Diane has spoken for, coached, consulted, and provided training for the Centers for Disease Control (CDC), Coca-Cola, Emory University, American Association Institute of Certified Public Accountants (AICPA), and many other organizations as well as individuals. She is passionate about bringing tools, ideas, and strategies to help make you and your business thrive. Through books, speeches, courses, and workshops, Diane is dedicated to helping you grow your capabilities and connections and getting you to that next level of success, no matter where you are in the process right now.

Becky McCrary

“Your Professional Image: One Neat Package” & “Relationship Networking ‘On Purpose!’”

Greenville, SC Becky is called the Carol Burnett of Conventions, the Energizer Bunny in highheeled shoes, a redhead Amy Poehler, and Southern Sass. She is an internationally recognized expert on building real world relationships through relevant, engaging, authentic and loyal interaction. Using personal experiences, slap-the-table humor, and unimaginable insight, she’ll guide you to a profound belief in your own purpose, passion and power.

THANK YOU TO OUR SPONSOR:

GOODIE BAGS

“Powerful Presence: Show and Tell Your Power Through Your B.M.I (Body. Mouth.

Intellect.)”

Des Plaines, IL Retired Colonel Jill Morgenthaler is a woman of many firsts. She was one of the first women cadets in ROTC to jointly train with men during the experimental class. At 22 years old, she was the first woman military intelligence company commander along the DMZ (demilitarized zone) in South Korea. She was the first woman Battalion commander in the 88th Division. She was the first woman Brigade commander in the 84th Division. In Illinois, Colonel Morgenthaler was the first woman to run homeland security for the office of the Governor. Today, the Colonel shares strategies in leading during change and crisis and how to stay resilient in a topsy-turvy world. The Colonel thrills audiences from around the world while showing how to be a success in leadership and life.

Sanquinetta Dover

“Navigating the Multi-generational Workplace” President & CEO, DoverSolutions, Atlanta Sanquinetta and her company bring opportunity to members of all generations.

She has observed the cultural shift in the workplace and listened to the evolving demands of workers.

Most importantly, she has learned how to draw emphasis to the shared values that tie each generation together. Now she is ready to lead the charge to understanding the value of generational diversity.

SPONSORSHIPS AVAILABLE • • •

• •

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Continental Breakfast: $750 Lunch $1,000 (includes one registration) Co-Sponsor Keynote Speaker: $750 (includes one registration), sponsor may introduce speaker/distribute promo items (1 of 2 available)

Break: $500 Name Badges: $250

PRICING CBA Members: $125 per person Prospective Members: $200 per person For general information, contact Peake Wilson, (770) 541-0379 or peake@cbaofga.com.

Additional sponsorships are available! Contact Lindsay Greene, (770) 541-0376 or lindsay@cbaofga.com to learn more.

C O R P O R AT E E V E N T S

2018

SPRING PAC/PR

CLAY SHOOT

BUDGETING FOR 2018?

Thursday, March 22, 2018 | Wynfield Plantation | Albany, GA

SECURE YOUR SPONSORSHIPS NOW!

Helping Georgia Community Banks Stay on Target!

The Spring Clay Shoot is scheduled for Thursday, March 22, 2018, at Wynfield Plantation in Albany. Come out and join your colleagues and peers for a fun spring day of clay shooting and networking – all for a great cause!

Proceeds benefit CBA’s PAC & PR Funds and, as you know, the CBA maintains the only state PAC working exclusively for Georgia’s community banks. Now more than ever, it is imperative we have a strong voice at the state Capitol. Your participation, whether you shoot or sponsor, will help the community banking industry continue to thrive in our state.

Registration Fees (all packages include lunch, prizes and more): $135 per shooter (morning or afternoon flight) $500 per team of four at time of registration (morning or afternoon flight) We kindly encourage you to invite your clients and potential clients to join in the fun and register a team of four.

PRIZES Overall highest scoring team will be awarded $400; second highest scoring team will be awarded $200.

A Message from CBA’s Director of Legislative & Regulatory Affairs Lori Godfrey: “Change is one thing constant in our day-to-day lives, but Community Bankers Association of Georgia (CBA) advocates for change if it positively impacts our state and our community banks. The CBA Political Affairs Committee (PAC) is a vital tool that helps CBA educate members of the Georgia Legislature and advocate for issues and concerns in the community banking industry. We are always working to build and renew relationships with state legislators. Remember, the Georgia Legislature shapes our future and can change our profession. With your help and support, Georgia community bankers will have a strong voice and influence in shaping our industry.”

PREMIER SPONSOR

12-GAUGE SPONSOR

28-GAUGE SPONSOR

28-GAUGE SPONSOR

SIGNAGE

Sponsorships Available! Contact Lindsay Greene at lindsay@cbaofga.com or (770) 541-0376 for sponsorship information.

Sponsorships and advertising through the Community Bankers Association of Georgia is a smart way to boost your organization’s visibility among our member banks. Request your copy of CBA’s Sponsorship and Advertising Opportunities guide as you prepare your marketing budget for the coming year.

CBA will host over 50 in-person programs in 2018 which include the 50th Anniversary Convention, golf tournaments, clay shoots, Women in Banking, compliance programs, Banker Regulatory Forums and numerous schools, conferences and seminars.

Each program offers the chance to develop new business leads as well as meet and network with Georgia’s community bank decision makers.

CBA can customize an advertising and sponsorship package for you - designed to target your specific audience and budget.

Don’t wait! Sponsorships are available on a first-come, first-served basis. For more information, contact Lindsay Greene at (770) 541-0376 or email lindsay@cbaofga.com.

For general information, contact Peake Wilson at peake@cbaofga.com or (770) 541-0379.

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Your customers have something to tell you.

Harland Clarke’s Voice of the Customer gathers, measures and interprets feedback from the people who know your institution best: your existing account holders.

But we don’t just leave you with a pile of survey results to sift through and decipher.

Our holistic approach arms financial institutions with actionable insight, training, and real-time reporting, so you’ll have everything you need to engage account holders and build a consistent customer experience.

harlandclarke.com/VOC

1.800.350.3843 contactHC@harlandclarke.com 1 0 | ww w.cbaofga.co m | Winter 2018

© 2017 Harland Clarke Corp. All rights reserved.

C O R P O R AT E E V E N T S

SPRING REGIONAL

LUNCHEON MEETINGS

& TOURNAMENTS PAC/PR GOLF

These meetings are a fantastic way to stay on top of current legislative issues, industry trends and various hot topics as well as network with your peers. Once again, we’re pleased to host the luncheons in north, central and south Georgia so that all our members can join us without having to travel too far.

Bankers, start the morning with a “Bankers Only Peer Group” meeting during which you may candidly discuss any concerns you have in your area or proudly share items that are successful in your bank. Following this discussion, there will be time for networking before we open up the buffet and invite everyone to enjoy a wonderful lunch while learning from two industry experts.

And, don’t forget to sign up for the PAC/PR fundraising golf tournaments, too – being held in central and south Georgia.

And, new this year, we’ll be raffling a Callaway Epic Driver at the north luncheon only! $20 per ticket – you must be present to win so come prepared to get in on the fun!

The CBA maintains the only state PAC working exclusively for Georgia’s community banks.

•

Monday, April 16, The 1818 Club, Duluth – With PAC/PR Fundraising Raffle

•

Tuesday, April 17, TBD – With Golf & Dinner

•

Wednesday, April 18, Doublegate Country Club, Albany – With Golf & Dinner

Registration is open! Be on the lookout for more information to arrive at your office in the next few weeks. For golf tournament sponsorship opportunities, contact Lindsay Greene at lindsay@cbaofga.com or 770-541-0376. For general information, contact Peake Wilson at peake@cbaofga. com or (770) 541-0379.

LUNCHEON MEETINGS EXCLUSIVELY SPONSORED BY

JB

Quality. Expertise. Trust.

Because You Deserve It • • • • •

External Audit Internal Audit Outsourcing Sarbanes-Oxley Act Consulting Risk Management Services Tax Consulting and Preparation

north georgia Ian Waller iwaller@nicholscauley.com

• • •

Regulatory Compliance Consulting Risk Assessment Consulting Information Technology Consulting

• •

Internal Control Evaluations Merger & Acquisition Assistance

• • • •

De Novo Consulting Loan Review Strategic Planning Valuation Services

south georgia Tim Veal tveal@nicholscauley.com

Financial, Compliance and Risk Management Services Offices Across Georgia | 800.823.0117 | www.nicholscauley.com

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C O R P O R AT E E V E N T S

Rally Around the Bell Community Bankers Association of Georgia’s

2018 Fundraiser

CBA’s Leadership Division (comprised of many community bankers across Georgia) has raised almost $520,000 for Children’s Healthcare since its fundraising efforts began in 1989.

Funds are raised by either the LDRs banks directly, community fundraising efforts or personal donations. Donations have benefited different areas of Children’s Healthcare including student nursing programs, Strong4Life, school health programs and many more all across the state. We are pleased to announce that funds raised during the 2017-2018 term will benefit the Aflac Cancer & Blood Disorders Center.

To participate in the Rally, simply donate $50 to Children’s Healthcare through CBA, its Leadership Division or any participating community banker, and your name will be entered into a drawing for $5,000! The drawing will be held in June 2018; you do not have to be present to win.

Contact Peake Wilson at peake@cbaofga.com or (770) 541-0379 to learn more. You may also contribute online by visiting www.giving.choa.org/cba.

At Stokes Carmichael & Ernst LLP, we have been bringing “The Power of Legal Knowledge®” to the challenges faced by the financial community in the areas of credit and collections, banking litigation, fraudulent conveyance litigation, bankruptcy representation, defense of lawsuits, and loan workouts since we opened in 1972.

Our clients appreciate the “Real World Legal Solutions®” that we bring to the myriad legal matters facing banks today. We welcome the opportunity to put our experience to work for you. Please contact us to discuss how we can help you optimize recoveries for your bank.

Stokes Carmichael & Ernst LLP scelaw.com | mje@scelaw.com 404.352.1465 x441

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1972 -2018

YEARS STRIVING FOR EXCELLENCE

Stokes Carmichael & Ernst LLP

E D U C AT I O N

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C O R P O R AT E E V E N T S

CELEBRATING A LIFETIME OF SERVICE Will you or someone at your bank be celebrating a milestone this year?

Let CBA help you celebrate!

The CBA of Georgia is proud to honor bankers who have reached a significant milestone in the banking industry with the Lifetime Service Awards. CBA pays tribute to bankers reaching a milestone of 30, 40 or 50 years in the community banking industry. Additionally, CBA will honor those who are planning to retire in this calendar year with 30 or more years of service in the community banking industry. The presentation will be made during the 50th Anniversary Convention & Mini-Trade Show (see page 16 for convention information).

If you know a community banker who will reach the milestone of 30, 40 or 50 years of banking experience this year and has a proven record in excellent community involvement, please contact Peake Wilson at peake@cbaofga.com or (770) 5410379/(800) 648-8215. You may also find more details on this recognition program and submit names online by visiting our website: http://www.cbaofga.com/lifetime-service-awards.html.

Nominations should be submitted by the bank’s President and/or CEO and should include detailed information on the individual’s accomplishments. Select Lifetime Service Award applicants will be recognized based on their commitment to the banking industry and service to their customers and community. Please submit all information in paragraph form.

2018

GEORGIA

FINANCIAL DIRECTORY

For more information, contact Lindsay Greene at (770) 541-0376 or lindsay@cbaofga.com.

The 2018 Georgia Financial Directory is your complete resource within the Georgia financial industry and contains information on banks, holding companies, banking products and services, and more.

CBA would like to ensure your bank or company’s info is up-to-date for the 2018 Georgia Financial Directory. Bankers will receive a form from the publisher in late January asking them to update information and CBA will be contacting all Associate Members to update information. Directories will be shipped in early June.

Since all CBA members receive a free copy, advertising in the directory is a smart way to keep your company in front of our membership throughout the year.

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 15

CONVENTIONS

Community Bankers Association of Georgia presents the

THURSDAY-SUNDAY, JUNE 21-24, 2018 GRAND HOTEL MARRIOTT RESORT & SPA, POINT CLEAR, AL

CELEBRATE 50 YEARS OF COMMUNITY BANKING 2018 marks the 50th Anniversary of the Community Bankers Association of Georgia and you are invited to be a part of this special celebration! To honor the occasion, we are combining the Leadership Division Convention and the Annual Meeting & Trade Show into one big convention. Join us Thursday-Sunday, June 21 - 24, 2018, at The Grand Hotel Marriott Resort, Golf Club & Spa in Point Clear, AL. CBA, along with the 2017-2018 CBA Chairman (Scott Tomlinson) and Leadership Division Chairman (Jason Rooks), have begun planning an incredible event which includes the mini-trade show, activities for the entire family and additional networking and socializing.

With a multitude of bankers from across the state, former CBA Chairs and Lifetime Service honorees, this is a community banking reunion you do not want to miss!

CONVENTIONS

JOIN THE CELEBRATION! Thursday evening, after everyone has enjoyed dinner on their own, every convention registrant is invited to participate in a dessert reception (with coffee and cocktails, too!) featuring our silent and live auctions.

Friday, we’ll meet for the general session and hear from one of America’s leading voices, our keynote speaker, Governor Mike Huckabee! Later in the day, we’ll host a PAC/PR fundraising 5k and kids’ fun run. And, after everyone has enjoyed dinner on their own, come join in the beach party as CBA hosts several activities - ice cream and games on the beach for kids and kids at heart, a musical serenade by our own “Community Bankers Band,” and a marshmallow toasting by moonlight.

Saturday will provide more general sessions, but at the end of the morning, ask your spouse and kids to join the crowd and watch CBA’s Executive Board challenge the LD Board to a hilarious game of “Family Feud!” Prizes will be awarded to the winning team’s cause - either CBA’s PAC & PR funds or to Children’s Healthcare’s Aflac Cancer Center.

After enjoying Saturday afternoon to yourselves, reconvene with us and enjoy a casual, but sumptuous buffet dinner during which we’ll honor past Chairs and Executives, welcome the incoming Chairs and congratulate those who are celebrating a milestone year in the industry. Following dinner, we will go out on a high note as we play a few games and then dance the night away!

Again, this will be an amazing celebration of our industry, the CBA of Georgia and YOU, our valuable members and the reason we’ve hit our 50th year! Make plans to attend now. Registration and reservations are open. You can learn more by visiting the event’s webpage at www.cbaofga.com/50th-anniversary-celebration-2018.

The complete brochure will be mailed soon – watch for it to come across your desk!

THE GRAND HOTEL MARRIOTT The Grand Hotel Marriott (nicknamed “The Queen of Southern Resorts) is nestled on a point in Mobile Bay occupying 550 acres, has two 18-hole golf courses, golf training, 10 tennis courts, beach games, indoor games, restaurants, a marina and a 20,000 square foot European spa. The beach and pool are inviting as well! Please visit the hotel’s website to learn more about all of its features and amenities: www.marriottgrand. com/ For single/double occupancy - $289 per night. All rates are subject to state and local taxes and a resort fee at the time of check-in (currently 6% & 15%). The deadline to receive the discounted rate is Monday, May 21, 2018. For the number to call and more information, please visit http://www.cbaofga.com/50th-anniversarycelebration-2018.html.

For CBA’s registration cancellation policies, please visit www.cbaofga.com.

W in te r 2 0 1 8 | G e o rg ia C o mmun i ti e s Fi rst | 17

CONVENTIONS

KEYNOTE SPEAKER

MIKE HUCKABEE FRIDAY, JUNE 22nd

M

ike Huckabee was the 44th Governor of Arkansas from 1996 until 2007, becoming one of the longest serving Governors in his state’s history, and was only the fourth Republican elected to any statewide office since Reconstruction, serving longer than the other three combined. He left a legacy of tax cuts, job creation, the reconstruction of his state’s road system, K-16 education reform, and a nationally heralded and duplicated health initiative that focused on the less expensive approach of prevention than the costly big-government approach of intervention.

After his 2008 campaign for President, Governor Huckabee launched the top rated weekend show on the Fox News Channel for 6 1/2 years, and hosted a nationally syndicated radio commentary on over 700 radio stations. He left his media platforms in 2015 to seek the Republican nomination for President. He ended the race in February of 2016, and in April briefly re-joined the Fox News Channel.

Prior to his political career, Mike served as a Baptist minister throughout the 80s and into the early 90s. A devout Christian, Governor Huckabee now hosts a self-titled talk show on the Trinity Broadcasting Network filmed in Nashville, TN.

EMCEE We couldn’t think of anyone we’d want more to Emcee our 50th Anniversary Convention than David Peterson!

David Peterson Chief Strategic Officer, i7strategies, Hahira CBA Associate Member

LANCE AGENDA-AT-A-G THURSDAY, JUNE 21ST morning free afternoon & evening

Convention Registration Exhibitor Set-Up CBA Board & LD Board Functions (by invitation only) (Dinner on your own) Dessert, Coffee & Cocktail Reception & Auctions (Open to all registrants)

General Session with Mini-Trade Show 7-Minute Spotlight Friday Keynote Address for the whole family lunchtime free late afternoon

5k/Fun Run for PAC/PR evening

(Dinner on your own) Desserts & Beach Party for the whole family

FRIDAY, JUNE 22ND

SATURDAY, JUNE 23RD

morning

morning

Breakfast

Bank Directors’ Break-Out Session General Session 7-Minute Spotlight Family Feud – CBA Execs vs. LD Execs – for the whole family afternoon free evening - for the whole family

Chairman’s Reception, Buffet Dinner & Special Recognition Dance Party with DJ SUNDAY, JUNE 24TH Departures

Breakfast Brochure with more information to be mailed soon.

1 8 | ww w.cbaofga.co m | Winter 2018

CONVENTIONS

thank you to our sponsors!

PLATINUM SPONSORS

SILVER SPONSORS

INDIVIDUAL EVENT SPONSORS

JB Board Appreciation Reception & Dinner Co-Sponsors

Hotel Key Card

Kids Welcome Kit & Friday Cash Prize

Keynote Speaker Mike Huckabee

5K/FUN RUN SPONSORS

Welcome Refreshments & Photo Booth

Thursday Night Desserts & Coffee

Ice Cream Treats Co-Sponsor

Board Meeting Refreshments, Saturday Cash Prize, Chairmen’s Family Reception & Chairman’s Banquet/DJ

​Chairman’s Family Banquet Co-Sponsor & Thursday Night Bar

Convention Program

Friday Breakfast

Saturday Breakfast

Registration Packet

Friday Promo Items

Family Feud

Name Badges

7-Minute Spotlight

Convention Signage

THANK YOU TO OUR EXHIBITORS! ATM Response • Atris Technology • Bank Compensation Consulting Bank Financial Services Group • BankSmart • Barret School of Banking Cash Transactions, LLC • Consolidated Banking Services, Inc. • CRA Partners Crescent Mortgage • CRS Data • CSRA Business Lending • DeNyse Companies Eclipse Brand Builders • Federal Reserve Bank • Fiserv • Fitech Payments Genesys Technology Group • Harland Clarke • High Cotton Intercept Consulting Group, Inc. • Kasasa • Pentegra • Point to Point Environmental SHAZAM • State Bank Mortgage • The Baker Group • TJS Deemer Dana LLP • Travelers UtiliComm Solutions, Inc W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 19

E D U C AT I O N

WEBINARS

CPE CREDITS AVAILABLE

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE! CBA is committed to superior customer service and has been a leader in webinar training for over a decade. Webinars are designed for most positions in a community bank from the teller line to the board room.

Speakers are industry experts with long-term, real-life, hands-on experience. Benefits of participating in a CBA webinar are: • Easy to use, time effective, cost effective, convenient, interactive • Current topics delivered by experienced speakers

JANUARY 2018

FEBRUARY 2018

3 Top Issues for 2017 HMDA

1 Understanding Personal

4 Dealing with ACH Tax

2 Special Edition: Sexual

Reporting: Due March 1, 2018 Refunds: Exceptions, Posting & Liabilities

9 Board Secretary

Training: Documenting Minutes, Corrections & Disagreements

10 SBA Lending Update 2018: Trends, Regulations & Pending Changes

11 Credit Analysis &

Underwriting Series: Loan Underwriting 101: Interviewing Credit Reports, Debt Ratios & Regulation

17 IRA Series: 2018 IRA & HSA Update & Hot Topics

18 Consumer Debt Series:

Credit Reporting & Delinquent Accounts: Disputes, Revisions, Recent Guidence & More

23 FFIEC Reporting for CRA

Compliance, Including Recent CFPB Updates to HMDA

24 Same Day ACH Final

Phase, Effective March 15, 2018: Funds Availability Requirements

25 Call Report Revisions &

Update 2018, Including FFIEC Community Bank Call Report Burden-Reduction Initiative

30 Exercising the Right of

Setoff on Deposit Accounts & Loans

Tax Returns Part 1: Schedules A, B, C & D

Harassment at Work: Defining, Preventing & Intervening (Recorded Only)

6 Simplitying the Compliance Function: Tools & Checklists to Keep You on Track

7 Fair Lending Challenges for HMDA Data Rule Changes: Expanded Data Fields & Lending Practices

8 Cyber Series:

Emerging IT Technologies 2018: What Are They & Do They Matter?

13 Director Series: Directors’

Role & Responsibilities When a Data Breach Occurs (Morning Webinar)

14 Prepaid Cards: Your Bank’s Responsibilities Under the New Rules Effective April 1, 2018

15 Preparing for the New

Mortgage Servicing Rules: Final Implementation Date, April 19, 2018

21 New Accounts Series:

Opening Consumer Accounts: Regulations, CDD & Documentation

22 Security Officer Reports to the Board: What is Required?

27 Credit Analysis &

Underwriting Series: Debt Service Coverage Calculations in Underwriting

31 Compliance Series:

Job-Specific Compliance Training for the Frontline

2 0 | ww w.cbaofga.co m | Winter 2018

• Continuing Professional Education Credits • Take-Away-Toolkit (consists of an employee training log and a quiz to measure staff learning) • Webinar series for Bank Directors, Compliance Professionals, Risk Managers, Leaders, and much more!

Register today for a webinar training option that best meets your training needs! For the most current listing of webinars, visit www.cbaofga.com.

FEBRUARY 2018 28 Understanding Personal Tax Returns Part 2: Schedules E & F

Underwriting Series: Creating Effective Credit Memos & Loan Narratives

MARCH 2018 1 CECL Rule Overview:

Preparation, Planning & Data Collection

6 Revisiting CDD Policies

APRIL 2018

MARCH 2018 28 Credit Analysis &

29 Negotiate to Win™:

Essential Negotiation Skills for Community Bankers

25 Credit Analysis &

Underwriting Series: Global Cash Flow Analysis for Underwriters & Credit Analysts

26 The Top 12 Credit Risks in Agricultural Lending

APRIL 2018 3

MAY 2018 1

All You Need to Know About E-SIGN, E-Statements & E-Disclosures

4 Dealing with Dormant

2

Understanding the UCA Cash Flow: Practical Applications in Underwriting

5 Cyber Series:

3

Handling Powers-ofAttorney & Living Trust Documents for Deposit Accounts & Loans

13 Flood Insurance

10 BSA Special Risks: Policy,

8

14 Developing & Managing

11 Director Series:

New Accounts Series: Opening Business Accounts: Entities, Documentation, Authority & Regulatory Requirements

9

Analyzing TRID Tolerance Cures: Clarifying the Confusion

& Procedures to Include Beneficial Ownership Rule Changes Effective May 11, 2018

7 ACH Rules Update 2018 8 Consumer Debt Series:

Managing Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cramdowns & Risks Compliance Review & Update 2018 Employee Performance Through Effective Recruiting, Onboarding & Coaching

Impact of Regulation CC Rule Changes on RDC & ACH Accounts, Unclaimed Property & Escheatment FFIEC Cybersecurity Assessment Tool: Issues & Answers Law Enforcement & Regulator Issues

Strategic Planning Years 1, 3 & 5: Scope, Techniques & Drafting Your Plan (Morning Webinar)

15 IRA Series: IRA Overview:

12 Developing a Strong Risk

20 Completing the CTR Line-

17 Compliance Series:

Traditional & Roth IRA & SEP Plans

by-Line Effective May 28, 2018: Technical Changes, New Data Fields & Alternate Model Reporting

21 Call Report Series:

Introduction to Call Report Preparation

22 Compliance & Legal Risks

in Mobile Banking: Rules & Security Requirements

27 New Accounts Series:

Opening Deposit Accounts for Nonprofit Organizations

Assessment for Enterprise Risk Management Compliance Rules All Staff Must Know: Red Flags for Identity Theft, Bribery, Privacy & Ethical Considerations

18 Top 25 Things to Know

About Reg CC Changes Before July 1, 2018

19 How to Complete &

File UCC-1 Financing Statements

24 Denied Loan Requirements: Consumer, Commercial & Real Estate

10 Finance Charges: Getting It Right!

15 Top Escrow Compliance

Exam Issues, FAQs & Field Audits

16 IRA Series: Current IRA

Issues, Including Divorce, IRS Levies, Bankruptcies & Creditor Claims

17 FFIEC Third-Party Risk

Guidance: Appendix J for Vendor Business Continuity Issues & More

22 Consumer Debt Series:

Real Estate Loan Workouts, Deeds in Lieu, Short Sales, Foreclosures, Deficiency Judgments & Receiverships

E D U C AT I O N

MAY 2018

23 Consumer Loan Documentation

24 ACH Error Resolution:

Unauthorized, Authorization Revoked, or Stop Payment?

30 Compliance Series:

Job-Specific Compliance Training for Lenders

31 Increasing Fee Income Without Raising Fees

JUNE 2018 5 Call Report Series:

Examining Bank Assets, Liabilities & Income in Call Report Preparation

6 Director Series: Regulator

Expectations in Capital Planning (Morning Webinar)

7 Red Flags in Residential Appraisal Compliance

12 Cyber Series: Beginning IT Officer Training

13 Protecting the SBA

Guaranty Start to Finish

14 Overdraft Disclosure

Requirements: Regulations, UDAAP & Legal Risks

19 Marketing Series:

Advertising Compliance for Electronic, Website, TV & Radio Promotions

20 Safe Deposit Issues:

Drilling, Unpaid Rent, Death & Unclaimed Property

21 Reg E Requirements

for Debit Card Error Resolution: Processing, Disclosure & Investigation

26 New Accounts Series:

Opening Trust Accounts: Compliance, Documentation, Signing Authority & Deposit Insurance Issues

27 Understanding Employee Leave Policies

28 Notary Essentials,

Legalities & Best Practices

JULY 2018 10 Auditing Your Loan

Portfolio: Consumer, Commercial & Real Estate

11 IRA Series: Understanding IRA Beneficiary Designations, Death Distributions & Required Minimum Distributions

JULY 2018

12 Maintaining Required FDIC Records: Compliance, Issues & Retention

17 Loan Review: Consumer,

Commercial & Real Estate

AUGUST 2018

11 Mortgage Lender Training

30 Managing Provisional Credit

16 Payment Systems Rules &

Regulatory Requirements for the Board & Senior Management Under Reg E

18 Marketing Series:

Developing, Maintaining & Sustaining Brand Loyalty

19 Consumer Debt Series:

Reducing Consumer Loan & Collection Losses: Workouts, Forbearance, Restructuring & More

24 Wire Transfer Security:

Regulatory Guidance, Risk Management & Monitoring

25 Call Report Series:

Preparing Call Report Basic Lending Schedules: Coding, Classifications & Loan Loss Allowance

26 Director Series:

Assessing Credit Risk for Directors (Morning Webinar)

31 ACH Rules &

Responsibilities for RDFIs

AUGUST 2018 2 Securing Loans with Cash:

Using Deposit & Brokerage Accounts to Reduce Loss Risk

7 Cyber Series: Expanding &

Improving Your Required IT Risk Assessment Program

8 CECL: Making Strategic

Decisions Regarding Methodologies, Processes & Governance

9 Commercial Loan

Application Danger Zones

14 Fair Lending Comparative File Review

15 Marketing Series:

Advertising & the New Media Mix: What’s Right for Your Bank?

16 Final Preparation for

CFPB’s TRID Amendments, Effective October 1, 2018

21 New Accounts Series:

Opening Minor Accounts: Signature Cards, Access, Ownership

22 Conducting the Annual

Physical Security Review

23 Stress Testing Your Loan

Portfolio: Regulatory Expectations & Enhancing Credit Risk Management

OCTOBER 2018

28 Compliance Series:

SEPTEMBER 2018 5

Complying with Reg Z Rules for HELOCs: Disclosure, Documentation, Statements & Maintenance

6 Imaged Documents &

Checks: Regulations & Legal Concerns

11 Consumer Debt Series:

Maximizing Recoveries on Charged-Off Loans

12 Mortgage Lender Training

Part 1: Life-of-Loan Reg B Requirements, Including Application, Monitoring & Disclosures

13 New BSA Officer Training: Requirements & Real-Life Scenarios

18 Call Report Series: Call

Report Preparation: Schedule RC-R, Regulatory Capital & the Capital Conservation Buffer

19 Marketing Series:

Measuring the ROI of Your Digital Marketing Strategy

20 Vendor Outsourcing: Due

Diligence, Contracts, Risks & Oversight

25 Managing the Employment Termination Process: Before, During & After

26 Compliance Officer

Training: Risk Assessments, Monitoring & Testing

27 IRA Series: IRA

Conversions, Recharacterizations & Excess Contributions

OCTOBER 2018 2 Proper Preparation of the TRID Loan Estimate & Closing Disclosure

3 The Fair Labor Standards

Act: Dos & Don’ts of Exempt & Nonexempt Pay Issues

4 Medallion & Signature

Guarantee Rules & Risks

10 New Accounts Series:

Part 2: Mortgage Lifeof-Loan: Processing, Underwriting & Notices

Regulations for ACH, Cards, Wires & Checks

17 Understanding Title

Insurance Policies, Commitments & ALTA Endorsements

18 Cyber Series: Cyber

Threats: Prevention, Detection & Response

23 Roles, Responsibilities &

Liabilities of Community Bank Directors

25 Call Report Series: Complex Call Report Lending Schedule Preparation

30 Compliance Series:

Job-Specific Compliance Training for Deposit Operations

31 Form 1099 Reporting: Third-Party Vendors, Foreclosures, Debt Forgiveness & More

NOVEMBER 2018 1 Analyzing Common TRID Compliance Violations

6 Lending to Churches & Other Nonprofit Organizations

7 ACH Liabilities & Warranties for ODFIs: Reducing Your Exposure

DECEMBER 2018

4 Improving Teller

Performance: Head Teller Development

5 Cyber Series: Compliance Questions & Issues in Deploying Mobile Remote Deposit Capture

6 Auditing for HMDA

Compliance, Including New Data Collection Rules

11 Call Report Series:

Improving Efficiency in Call Report Preparation: Documentation, Accuracy & Common Errors

12 Your Depositor Has Died:

Actions to Take, Mistakes to Avoid

13 Dealing with Joint Signers

in Consumer & Real Estate Lending

18 Handling Government

ACH Payment Returns & Reclamations

19 Closing or Changing

Deposit Accounts for Consumers & Businesses

20 BSA Officer Reports to the Board

Director Series webinars are scheduled from 11:00 am -12:30 pm EST Most webinars are scheduled from 3:00 pm - 4:30 pm EST unless otherwise indicated.

Please visit www.cbaofga.com for webinar details.

8 Consumer Debt Series:

Proper Repossession, Notice & Sale of Non-Real Estate Collateral

14 Mortgage Lender Training Part 3: Mortgage Life-ofLoan: Decision-Making, Appraisals, Post-Closing Requirements

To learn more or to register, visit www.cbaofga.com or contact Jodi Swilley at Jodi@ cbaofga.com or 770-5414492.

Note: Dates/topics subject to change.

20 IRA Series: Top 10 IRA Rollover Mistakes

27 Compliance Series:

Robbery Preparedness: Requirements & Proven Strategies

28 Managing & Mitigating

Card-Not-Present Fraud

29 Your Borrower Has Died:

Actions to Take, Mistakes to Avoid

Opening Accounts for Nonresident Aliens

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 21

GENESYS TECHNOLOGY GROUP

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Evaluate

This is not “cookie cutter” consulting.

Our team of professionals will help you assess your current technology and build out a custom project plan that meets your goals and objectives.

Due diligence on mission-critical systems and vendors can be a time consuming process. We manage the process from start to finish and provide peace of mind.

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We do this every day so you don’t have to. Pricing and contract negotiations can be a shot in the dark. Lean into our expertise to make the most of this critical initiative.

We audit everthing for accuracy before you execute your final contract. We also stay with you for 12 months to audit your invoices and troubleshoot billilng errors.

Bank technology consulting that pays for itself.

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Email | info@genesystg.com

E D U C AT I O N

ANNOUNCING THE 2018

WEBINAR SERIES AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE! The CBA Webinar program consists of over 120 webinars covering topics designed for most positions in a community bank... from the teller line to the boardroom. Another popular feature of the webinar program is a variety of six-part and four-part webinar series.

Purchase all webinars in a six-part series and get one FREE. Purchase all webinars in a four-part series and save 10%. Or, register to attend the live webinar and/or purchase the web link training option. The web link is valid for six months from the date of the live webinar and consists of a recording of the live webinar, speaker handouts and an opportunity to

contact the speaker with questions. Plus, the web link may be shared with other employees at no additional fee. Live webinars are scheduled 3:00 pm4:30 pm (EST) unless otherwise noted. Details of what will be covered and speaker information is available approximately 45 days prior to the date of the live webinar.

We invite you to review the webinar series listed below and select the series’ that best meets your training needs. To learn more and to register, visit www.cbaofga.com or contact the CBA Education Department.

SIX-PART WEBINAR SERIES CALL REPORT SERIES 3/21 6/5

7/25

9/18

10/25 12/11

Introduction to Call Report Preparation Examining Bank Assets, Liabilities & Income in Call Report Preparation Preparing Call Report Basic Lending Schedules: Coding, Classifications & Loan Loss Allowance Call Report Preparation: Schedule RC-R, Regulatory Capital & the Capital Conservation Buffer Complex Call Report Lending Schedule Preparation Improving Efficiency in Call Report Preparation: Documentation, Accuracy & Common Errors

COMPLIANCE SERIES 1/31 4/17

5/30 8/28 10/30 11/27

Job-Specific Compliance Training for the Frontline Compliance Rules All Staff Must Know Red Flags for Identity Theft, Bribery, Privacy & Ethical Considerations Job-Specific Compliance Training for Lenders Regulatory Requirements for the Board & Senior Management Job-Specific Compliance Training for Deposit Operations Robbery Preparedness: Requirements & Proven Strategies

IRA SERIES 1/17 3/15 5/16

7/11

9/27 11/20

2018 IRA & HSA Update & Hot Topics IRA Overview: Traditional & Roth IRA & SEP Plans Current IRA Issues, Including Divorce, IRS Levies, Bankruptcies & Creditor Claims Understanding IRA Beneficiary Designations, Death Distributions & Required Minimum Distributions IRA Conversions, Re-Characterizations & Excess Contributions Top 10 IRA Rollover Mistakes

NEW ACCOUNTS SERIES 2/21

3/27 5/8

6/26

8/21 10/10

Opening Consumer Accounts: Regulations, CDD & Documentation Opening Deposit Accounts for Nonprofit Organizations Opening Business Accounts: Entities, Documentation, Authority & Regulatory Requirements Opening Trust Accounts: Compliance, Documentation, Signing Authority & Deposit Insurance Issues Opening Minor Accounts: Signature Cards, Access, and Ownership Opening Accounts for Nonresident Aliens

FOUR-PART WEBINAR SERIES CONSUMER DEBT SERIES 1/18

3/8

5/22

7/19

9/11 11/8

Credit Reporting & Delinquent Accounts: Disputes, Revisions, Recent Guidance & More Managing Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cram downs & Risks Real Estate Loan Workouts, Deeds in Lieu, Short Sales, Foreclosures, Deficiency Judgments & Receiverships Reducing Consumer Loan & Collection Losses: Workouts, Forbearance, Restructuring & More Maximizing Recoveries on Charged-Off Loans Proper Repossession, Notice & Sale of Non-Real Estate Collateral

CYBER SERIES 2/8

4/5 6/12 8/7

10/18 12/5

Emerging IT Technologies 2018: What Are They & Do They Matter?

FFIEC Cybersecurity Assessment Tool: Issues & Answers Beginning IT Officer Training Expanding & Improving Your Required IT Risk Assessment Program Cyber Threats: Prevention, Detection & Response Compliance Questions & Issues in Deploying Mobile Remote Deposit Capture

CREDIT ANALYSIS & UNDERWRITING SERIES 1/11

2/27 3/28 4/25

Loan Underwriting 101: Interviewing, Credit Reports, Debt Ratios & Regulation B Debt Service Coverage Calculations in Underwriting Creating Effective Credit Memos & Loan Narratives Global Cash Flow Analysis for Underwriters & Credit Analysts

DIRECTOR SERIES (Director Series webinars are scheduled from 11:00 AM-12:30 PM EST) 2/13 Directors’ Role & Responsibilities When a Data Breach

Occurs 4/11 Strategic Planning Years 1, 3 & 5: Scope, Techniques &

Drafting Your Plan 6/6 Regulator Expectations in Capital Planning 7/26 Assessing Credit Risk for Directors

MARKETING SERIES 6/19

7/18 8/15

9/19

Advertising Compliance for Electronic, Website, TV & Radio Promotions Developing, Maintaining & Sustaining Brand Loyalty Advertising & the New Media Mix: What’s Right for Your Bank?

Measuring the ROI of Your Digital Marketing Strategy

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 23

E D U C AT I O N

st 1 QUARTER 2018 EDUCATION PROGRAMS

AND CORPORATE EVENTS JANUARY 2018 1/18 ACAMS Examination Preparation Class - Atlanta 1/23-24 Business Development Workshop - Atlanta 1/23 Middle Georgia IT/Cyber Security Roundtable - NEW Session I - Lyons 1/25 Metro Atlanta Compliance/BSA Roundtable - Session I Covington 1/25 Senior Retail Banking Officer Forum - Session I - Atlanta FEBRUARY 2018 2/1 Banker Regulatory Forum - Safety & Soundness - Atlanta 2/6-8 The Fundamentals of Mortgage Lending School - NEW Atlanta 2/7 CBA Day at the Capitol - Atlanta 2/12-16 Consumer Lending School (4 ½ days) - Atlanta 2/13 Metro Atlanta IT/Cyber Security Roundtable - NEW Covington 2/22 Piecing Together the Marketing Puzzle - Atlanta 2/22 South Georgia Compliance/BSA Roundtable - Session I Tifton 2/26 2018 Mastering Home Mortgage Disclosure Act (HMDA) Duluth 2/27 2018 Mastering Home Mortgage Disclosure Act (HMDA) Macon 2/27-3/1 BSA Officer School - The Basics - Atlanta

Thursday, February 22, 2018, 9:30 a.m. – 3:30 p.m.

Julian Hester Training Center, Atlanta Intimidated by digital marketing and the many new products available? Join us for an action-packed day of thoughtprovoking marketing from a panel of experts in the field.

Register online at www.cbaofga.com, or contact education@cbaofga.com.

2 4 | ww w.cbaofga.co m | Winter 2018

MARCH 2018 3/1 Human Resource Program - Workshop I - Macon 3/6 Universal Teller - Atlanta 3/7 Train the Trainer - Atlanta017 3/8 Senior Retail Banking Officer Forum - Atlanta 3/12-16 Commercial Lending School (4 ½ days) - Atlanta 3/13 Compliance Program I: Customer Due Diligence (CDD)

& Beneficial Ownership - Savannah 3/14 Compliance Program I: Customer Due Diligence (CDD)

& Beneficial Ownership - Tifton 3/15 Conversation & Lunch with the OCC Southern District

Leaders - Macon 3/15 Compliance Program I: Customer Due Diligence (CDD)

& Beneficial Ownership- Macon 3/19 Compliance Program I: Customer Due Diligence (CDD)

& Beneficial Ownership - Duluth 3/20 Compliance Program I: Customer Due Diligence (CDD)

& Beneficial Ownership - Rome 3/20 Women in Banking - Macon 3/22 Spring PAC/PR Clay Shoot - Albany

DIANE BOGINO LISTENS GUIDES INSPIRES EMPOWERS ENCOURAGES YOU AND YOUR TEAM TO

SUCCEED

Leadership Development / Executive Coaching Assessments 404-320-7834 | www.performstrat.com | diane@performstrat.com

Th

rough Kn le ow dge.

Success

E D U C AT ED I OUNC AT I O N

THE 2018 CBA

UNIVERSITY

SCHOOLS

Tuesday-Thursday, February 6-8

The Fundamentals of Mortgage Lending School (NEW) | Atlanta

Monday-Friday, February 12-16

Consumer Lending School (4 ½ days) | Atlanta

Tuesday-Thursday, February 27-March 1 Monday-Friday, March 12-16 Tuesday-Thursday, April 24-26 Tuesday-Friday, July 31-August 3 Tuesday-Thursday, September 25-27 Monday-Friday, October 1-5

Bank Secrecy Act Officer School - The Basics | Atlanta Commercial Lending School (4 ½ days) | Atlanta Mortgage Lending School | Atlanta Advanced Bank Secrecy Act Officer School (3 ½ days) | St. Simons Island Bank Secrecy Act Officer School – The Basics | Atlanta Commercial Lending School (4 ½ days) | Atlanta

Monday-Thursday, October 16-18

Operations/Fraud Prevention School

Monday-Thursday, October 22-25

Compliance Lending School | St. Simons Island

Note: Dates/locations subject to change. For most current listing, visit www.cbaofga.com or contact the CBA.

We have placed a banker in 1 out of every 2 banks in Georgia... ...and 85% of you hired from us again.

If you’ve never worked with York & Associates, there is no better time to meet our talent.

Our Database Highlights: 23,000 Commercial Lenders • 5,200 Credit Officers from Analyst to Loan Review to CCO • 2,600 Risk/Compliance Professionals • 1,700 Operations Officers from Loan/Deposit Ops to COO • 2,100 Wealth Management including Private Banker and Trust • 4,000 Financial Accountants from Staff to CFO • 1,600 Presidents/CEO’s/City Executives in the SE 1000 SBA Lenders

Call Carrie York today for a free consultation: 888-368-9675(YORK) | cy@yorkexecutivesearch.com

It’s all about the Relationship. www.yorkexecutivesearch.com

Founded in Atlanta · 35 Years of specialized bank experience

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 25

E D U C AT I O N

2018

COMPLIANCE PROGRAM your key to success.

MEMBERSHIP NOW OPEN!

For over twenty years, the CBA Compliance Program has served community banks by providing them with a specially-designed program to educate their staff on new federal regulations & laws, changes and the applicable effects on their bank. The program also gives bankers techniques for monitoring their in-bank compliance program and for minimizing their compliance risk.

Membership is in the bank’s name so the appropriate staff person can attend the topic(s) most suitable to their job responsibilities.

We invite you to join this popular, informative and costsaving program. Membership invitation letters and the 2018 Compliance Program brochure were mailed to the banks in December. To obtain a copy of the brochure, to become a member and to register for the 2018 programs, visit www.cbaofga.com or contact the CBA Education department.

COMPLIANCE PROGRAM MEMBERSHIP BENEFITS •

One complimentary registration to attend four one-day seminars in five cities during March, May, September and December. Additional staff may attend at discount pricing.

•

ProBank Austin’s InCompliance quarterly newsletter.

•

Complimentary access to the ProBank Austin’s Resource Helpline.

•

Complimentary access to the CBA Legal Hotline sponsored by James-Bates-Brannan- Groover-LLP.

•

Special pricing to attend CBA compliance-related schools and seminars.

•

Complimentary access to the CBA Compliance Officer, Information Technology/Cyber Security and Bank Secrecy Act Officer online forums.

•

Opportunity to network with peers throughout the year, and

•

Much more!

2 6 | ww w.cbaofga.co m | Winter 2018

2018 COMPLIANCE PROGRAM SCHEDULE COMPLIANCE PROGRAM I - “Customer Due Diligence (CDD) & Beneficial Ownership” • • • • •

Tuesday, March 13, 2018 - Hilton Garden Inn at Savannah Airport Wednesday, March 14, 2018 - UGA Tifton Campus Conference Center Thursday, March 15, 2018 - Idle Hour Country Club, Macon Monday, March 19, 2018 - Hilton Garden Inn at Sugarloaf, Duluth Tuesday, March 20, 2018 - Hampton Inn, Rome

COMPLIANCE PROGRAM II - “2018 TRID Compliance: The Final Frontier” • • • • •

Tuesday, May 15, 2018 - Hilton Garden Inn at Savannah Airport Wednesday, May 16, 2018 -UGA Tifton Campus Conference Center Thursday, May 17, 2018 - Idle Hour Country Club, Macon Monday, May 21, 2018 - Hilton Garden Inn at Sugarloaf, Duluth Tuesday, May 22, 2018 - Hampton Inn, Rome

COMPLIANCE PROGRAM III - “How to Ensure Compliance with Deposit Regulations” • • • • •

Tuesday, September 11, 2018 - Idle Hour Country Club, Macon Wednesday, September 12, 2018 - UGA Tifton Campus Conference Center Thursday, September 13, 2018 - Hilton Garden Inn at Savannah Airport Monday, September 24, 2018 - Hilton Garden Inn at Sugarloaf, Duluth Tuesday, September 25, 2018 - Hampton Inn, Rome

COMPLIANCE PROGRAM IV - “Bank Secrecy Act/Anti-Money Laundering” • • • • •

Tuesday, December 4, 2018 - Hilton Garden Inn at Savannah Airport Wednesday, December 5, 2018 - UGA Tifton Campus Conference Center Thursday, December 6, 2018 - Idle Hour Country Club, Macon Monday, December 10, 2018 - Hilton Garden Inn at Sugarloaf, Duluth Tuesday, December 11, 2018 - Hampton Inn, Rome

E D U C AT I O N

2018

SOUTHEAST FINANCIAL HUMAN RESOURCES PROGRAM

CPE CREDITS AVAILABLE

MEMBERSHIP NOW OPEN!

Human Resource (HR) professionals oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and, serve as a link between an organization’s management and its employees. A knowledgeable and proactive HR department can have a positive impact on resource allocation issues, as well as helping the organization develop a competitive advantage that minimizes regulatory and legal risk. One way to ensure the success of these responsibilities is for the HR department and others to be properly trained.

The CBA understands the various needs of the HR function and is pleased to offer the 2018 Southeast Financial Human Resources (HR) Program. This Program serves as your one-stop source for training, legal consultation, networking opportunities, and much more! We believe this cost-effective and informative Program is a useful business advantage for community banks at a time when questions demand prompt, appropriate, and accurate answers.

The CBA, in partnership with Ray Stanford of the SIO Law Group and in conjunction with the Southeast Financial Consortium (“SEFICON”), invites you to review the many benefits of this Program and to become a member today. To become a member, please contact the CBA Education Department or visit www.cbaofga.com.

2018 HR PROGRAM MEMBER BENEFITS •

One person may attend complimentary two workshops, two roundtables, the annual conference and seven noon-time forums.

•

Discount pricing available for others from the same bank/company to attend the workshops, roundtables, conference and noon-time forums.

•

Two hours of telephone workplace law counsel from SIO Law Group with additional legal services billed at the firm’s reduced retainer rate of $285 per hour.

•

Comprehensive speaker material.

•

Receipt of the Workplace Law Alert electronic newsletter.

•

Access to the Human Resources online forum.

•

Access to the “members only” section of the SEFICON website.

•

Certificates of Completion and Continuing professional education credits provided upon request.

2018 HR PROGRAM SCHEDULE Workshop I: Financial Workplace Law Update Thursday, March 1, 2018 - Macon Workshop II: The Future of Financial HR & Technology Thursday, July 19, 2018 - Macon Annual Conference Thursday-Friday, November 1- 2, 2018 - Atlanta Noon-Time Forum (NTF) & Roundtable Schedule: • January 9: NTF • February 13: NTF • April 10: NTF • May 8: Roundtable • June 12: NTF • August 14: NTF • September 11: Roundtable • October 9: NTF • December 11: NTF All forums are held on Tuesday at Noon and are planned for 60 minutes each. The 2018 Southeast Financial HR Program contact person will be registered for each of the forums and the roundtables. Instructions on how to dial into the forums, the schedule and location of the roundtable will be emailed to the contact person.

TESTIMONIALS “Broad spectrum of speakers. Practical information.

Ray (Stanford) facilitated the conference wonderfully!

He had great probing questions for the speakers. Very insightful information.”

Gail Perkins, First Chatham Bank “As always, Ray (Stanford) does a great job encouraging audience participation. Playing devil’s advocate, etc. I really enjoy the HR Law training.”

Brian Bazemore, Community Bank of DublinLaurens County “Very informative and all the speakers were very interactive with the group.”

Edward Cole, Magnolia Bankshares, Inc. W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 27

MEMBER SERVICES

THANK YOU, ASSOCIATE MEMBERS! When Georgia’s community bankers are looking to do business, they look to CBA Associate Members first. All Associate Members are board-approved companies who offer top-notch products and services designed to help community banks succeed.

What’s more, CBA Associate Members support the association with their sponsorships, advertising, informative articles, and participation in CBA programs. We salute this group of professionals and offer our sincere gratitude!

A.D.E. Builders, Inc.

Carr, Riggs & Ingram, LLC

Eclipse Brand Builders

Abernathy Bank Consulting

Cash Transactions, LLC

Econocheck

CBIZ

Elliott Davis Decosimo

CenterState Bank

Enthusias

CFS, Inc.

Equias Alliance

Check Printing Solutions

Evans, Simpson & Associates, Inc.

Cold River Land, LLC

Eversheds Sutherland, LLP

Adams and Reese, LLP Aldridge Pite, LLP All Covered Alston & Bird LLP Ascension Insurance Inc.

Atris Technology

Compensation Advisors

Consolidated Banking Services, Inc. Continuity Cox Media Group

Federal Home Loan Bank of Atlanta FEMAC Security Solutions Fifth Third Securities Inc.

Balch & Bingham LLP

First National Bankers Bank

Banc Consulting Partners

FirstBank Mortgage Partners

BancCard

FIS

BancLeasing

Crowe Horwath LLP

Bank Compensation Consulting, Inc.

CRS Data

Bankers Healthcare Group, Inc.

CSRA Business Lending

Bankers-Insight Group, LLC

CT Darnell Construction

Banks Street Partners

Cummins-Allison Corporation

BankSmart

CyberScout

Barret School of Banking

Fiserv Flagstar Bank Fowler, Holley, Rambo & Stalvey, PC FTN Financial Genesys Technology Group

Dabbs, Hickman, Hill & Cannon, LLP

Georgia Department of Community Affairs

Darnel Quick Recovery, Inc.

Georgia Development Authority

BASYS Processing

Gerrish Smith Tuck, PC

BBVA Compass - Correspondent Banking

GFG Strategic Advisors

BDS Technology, Inc.

DeNyse Companies

Berman Fink Van Horn P.C.

Digital Insight

GlassRatner Advisory & Capital Group, LLC

Dodgen Security Consulting, LLC

Hamilton Mortgage Corp

DoverStaffing Blanchard Consulting Group 2 8 | ww w.cbaofga.co m | Winter 2018

Drew Eckl & Farnham, LLP

MEMBER SERVICES Hartman Simons & Wood LLP

Nichols, Cauley & Associates, LLC

High Cotton

Steve H. Powell & Company Stifel Financial Corp.

Homeowners Mortgage Enterprises, Inc.

Stokes Carmichael & Ernst LLP

HomeTown 401(k)

OSC Kistler Financial Insurance

StrategyCorps

Hutchins Clenney Rumsey Huckaby, P.C.

Oxford Center for Entrepreneurs

Sugar Creek Capital, LLC

i7 strategies

PaymentsFirst

Superior Financial Systems

ICBA Securities

TargetProof, LLC

Igler and Pearlman, P.A.

Perfect Image

Independent Community Bankers of America

Performance Solutions Inc.

Infinity Network Solutions Intercept Consulting Group

Performance Strategies Inc. Point to Point Environmental Porter Keadle Moore, LLC Primary Capital Mortgage, LLC

IOU Financial Inc

Prime Contractors, Inc.

Issuer Direct Corporation

Print Supply, LLC

J.B. Lloyd & Associates, LLC

ProBank Austin

Jack Henry Banking James-Bates-Brannan-Groover, LLP King Computer KnowBe4 Konica Minolta

Lloyd Associates Lux Vending, LLC dba Bitcoin Depot Macey, Wilensky & Hennings, LLC MainStream Merchant Services

The Independent Bankers Bank The Invistus Group The James Paul Group The Plateau Group, Inc. Thompson, O’Brien, Kemp & Nasuti, PC TJS Deemer Dana LLP

Publix Presto! Network

Total Bank Solutions, LLC

Quirk & Quirk, LLC Raymon James and Associates Renasant Bank Mortgage Lending

Lee & Mason Financial Services, Inc. Lee Davis Law, LLC

The Bankers’ Resource Group LLC

Triad Financial Services, Inc. Triumph Mortgage Troutman Sanders LLP

Safe Systems

TTL, Inc.

Sageworks

UMS Banking

Saltmarsh, Cleaveland & Gund Sandler O’Neill & Partners, L.P. SBA Funding Depot, LLC

Marlin Financial & Leasing Corp.

USDA - Department of Rural Development

Martin Snow, LLP Mauldin & Jenkins

Securian Casualty Company

McCalla Raymer Leibert Pierce, LLC

Securitas Financial Services, Inc.

Waites & Foshee Insurance

McLain, Calhoun, McCullough, Clark & Co., P.C.

ServisFirst Bank

Warren Averett, LLC Weissman, Nowack, Curry & Wilco, P.C.

McNair, McLemore, Middlebrooks & Co., LLP Midwestern Securities Trading Company

SIO Law Group, LLC

Miller & Martin PLLC

South Georgia Business Solutions, LLC

Monarch Private Capital

Southern Financial Systems LLC

Moore Clarke DuBall & Rodgers, P.C.

Speaker Connection

MSB Compliance

Spectrum Financial Network, Inc.

National Bank Products, Inc.

Spivey, Pope, Green & Greer, LLC

National Check and Currency

Stackfolio

Williamsburg Travel Leaders Womble Carlyle Sandridge & Rice, LLP York & Associates, LLC

Nelson, Mullins, Riley & Scarborough, LLP CBA Endorsed Member Company has logo displayed.

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 29

MEMBER SERVICES

2018

MEMORIAL SCHOLARSHIPS

CBA’S MEMORIAL SCHOLARSHIP

APPLICATIONS ARE NOW AVAILABLE!

On behalf of the Community Bankers Association of Georgia (CBA), we are proud to announce the 2017 Julian & Jan Hester Memorial Scholarship and the J. Steven Walraven Scholarship!

The Hester Scholarship is open to Georgia high school seniors who will be entering a Georgia college, university or technical school (two year program or more) in the fall semester of 2018. The scholarship is named after the late Jan Hester, daughter of Lalia and the late Julian Hester, long-time CEO of the CBA. The four winning recipients will be awarded a $1,000 scholarship.

“CBA is pleased to assist deserving students in their first year of college while honoring the memory of Jan and Julian Hester,” stated Rob Braswell, President & CEO of Community Bankers Association of Georgia (CBA). “Thanks to the generosity of our bankers and associate members, the Education Foundation is fully funded which means the Scholarship Program is completely self-sufficient, giving support to generations of Georgia’s students in the future,” explained Mr. Braswell.

The Walraven Scholarship is awarded in the amount of $500 to a bank employee who desires to continue their education while working full-time at a CBA member bank.

The scholarship is named after the late J. Steven Walraven, an active community banker who exemplified professionalism and community involvement. To compete, employees must write a short essay on how community banking has impacted their life and how it will enable them to give back to their community.

Applications should be returned to the bank no later than Friday, April 6, 2018. All completed applications should be submitted to CBA no later than Friday, April 13, 2018. Only complete applications will be eligible. A panel of independent judges will review the applications and winners will be announced in late April 2018.

Looking for New Non-Interest Fee Income?

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• Stay fully compliant with all 8 points of the

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requirements and bypass unnecessary fines.

• Navigate changes made through the DoddFrank Act while saving time and money.

We’re all about putting the power back in

Please visit www.cbaofga.com to download the scholarship application and encourage participation from your community. For more information on the Hester Scholarship, please contact Peake Wilson at peake@cbaofga.com. For information on the Walraven Scholarship, please contact Jeremy Thomens at jeremy@cbaofga. com. CBA’s Leadership Division proudly assists with this initiative.

3 0 | ww w.cbaofga.co m | Winter 2018

your teams’ hands.

Schedule a Presentation Today.

Jason Pruitt | jpruitt@crsdata.com | 770.883.6609 | crsdata.com/banking ©2017 CRS, Courthouse Retrieval Systems. All Rights Reserved. The Banker Suite is property of CRS Data, Inc.

MEMBER SERVICES

COMMUNITY BANKERS ASSOCIATION OF GEORGIA ENDORSES

FITECH PAYMENTS & BFS GROUP The Community Bankers Association of Georgia (CBA) is pleased to announce the endorsement of Fitech Payments for merchant services, and Bank Financial Services Group for Bank-Owned Life Insurance and executive benefits consulting. The CBA conducts an extensive due diligence before selecting a company as an Endorsed Member Company (EMC). Both Fitech Payments (headquarted in Fort Worth, TX) and BFS Group (headquartered in Boca Raton, FL) earned the approval of both CBA’s Member Services Committee and the Board of Directors.

As an endorsed member, Fitech will offer a comprehensive merchant services program with marketing support and a comprehensive line of payment products backed by an award-winning customer service team for Georgia community banks. Fitech specializes in serving community banks and is an endorsed partner across 35% of the United States.

“We are extremely pleased to announce the endorsement of Fitech Payments,” stated Rob Braswell, President & CEO of Community Bankers Association of Georgia. “Fitech Payments is a merchant credit card processor that not only understands the needs and requirements of community banks, but also those of

Bank Financial Services Group (BFS) is a national firm, headquartered in Newtown, Pennsylvania, with 12 Regional Offices and nearly 20 Regional Managing Directors. BFS works exclusively with banks to design, implement, and administer BOLI programs to help offset the costs of employee benefit programs, create valuable benefits for plan participants, and enhance the bank’s overall financial position. BFS also designs and services supplemental non-qualified benefit plans for executives and directors in order to help attract, retain, and reward the key performers needed for institutions to be successful.

“We are pleased to announce this partnership with BFS Group,” stated Rob Braswell, President & CEO of Community Bankers

the merchants and small businesses that are the banks’ clients.

Fitech Payments has a reputation for exceeding customer expectations and delivering superior payment processing products.”

“Fitech Payments brings a lot to the table as far as knowledge, expertise and the right mix of products, including EMV, for community banks,” said Shawn Dillon, President of Fitech. “As an endorsed provider for the Community Bankers Association of Georgia, as well as for the Independent Bankers Association of Texas and the Community Bankers Association of Illinois, we are committed to providing the most attractive merchant services program to community banks and their business banking customers.”

Association of Georgia. “BFS Group has been a long-time Associate Member of CBA. John Gianacaci and his team have been very active with the Association and this new partnership will deliver the design, implementation, and servicing of executive benefits necessary to meet the growing needs of our members across Georgia.”

“For over 20 years, BFS Group has focused exclusively on serving and strengthening community banks and tailoring our service and products to their needs,” said John Gianacaci, Regional Managing Director of BFS Group. “And because CBA shares that same mission and set of values, we felt it to be a perfect partnership. We are 100% behind community banks and excited to move forward with CBA to better support these institutions which remain the backbone of growth and commerce in our communities and nation.”

WELCOME NEW CBA

ASSOCIATE MEMBERS! The Community Bankers Association of Georgia (CBA) would like to welcome new Associate Members who were recently approved by the CBA Board of Directors. Throughout the year, CBA’s Board approves quality vendors who provide products and services to CBA members. Make sure your vendors are CBA members – please refer any potential Associate Members to Lindsay Greene at lindsay@cbaofga.com.

KnowBe4 Ms. Miesh Blankenship Cyber Security Services Clearwater, FL

MainStream Merchant Services Ms. Dana Sills Merchant Services Alpharetta, GA

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 31

MEMBER SERVICES

CBA ENDORSED MEMBER COMPANY

SPOTLIGHT

PAUL CLANTON OF THE BAKER GROUP

In this issue, CBA is pleased to feature Paul Clanton, of The Baker Group in Atlanta.

CBA invited Paul to participate in a Q & A so you can learn more about this Endorsed Member Company and a little more about Paul.

Tell us about The Baker Group and your role with the company: The Baker Group is one of the nation’s largest independently owned securities firms specializing in and dedicated to the investment portfolio and interest rate risk management for community financial institutions.

Since 1979, The Baker Group’s consultative and strategic approach has helped community bankers improve decisionmaking, manage interest rate risk, maximize investment portfolio performance and improve shareholder value.

Our proven approach to total resource integration utilizes software and products developed by Baker’s Software Solutions combined with the firm’s investment experience and advice that is specifically tailored for each client to meet the performance needs in today’s economic environment. As such, The Baker Group is considered to be the premier provider of systems, services and education on interest rate risk and investment portfolio management.

As the Vice President of Southeast operations, I am responsible for coordinating sales efforts of our southeast team, management of Southeast clients and serving as the bank association liaison.

How do you help Georgia’s Community Banks?

The Baker Group’s dedicated focus to community banks for almost four decades is predicated on the premise that each bank is unique. Therefore, our approach is specifically tailored to each bank. We believe strongly in the following: 3 2 | ww w.cbaofga.co m | Winter 2018

• A top-down approach including analysis of the total bank and all of its characteristics • Balance sheet risk management and planning, development of policies and regulatory compliance • Integration of Asset/Liability Management with Investment Management • Written strategies and guidelines for decision-making on investments and balance sheet strategies • Education, Education, Education oo Best Practices for Interest Rate Risk Management oo Modeling, Assumptions Development, Simulation Analysis oo Regulatory Compliance & Corporate Governance oo Fundamental and Advanced Education on Investments and Interest Rate Risk What’s new? Any hot products?

The Baker Group is constantly on the leading edge with education, performance and analytical resources to assist our clients.

Some examples are: • Industry Leading In-Depth Municipal Credit Analysis • Board of Director Education • Interest Rate Risk Stress Scenarios oo Migration Analyses oo Rate Shock Stress Analyses oo Scenario Specific Analyses • Liquidity Risk Management & Monitoring oo Dynamic Liquidity Monitor for Liquidity Stress Testing • Comprehensive Regulatory Exam Packet • Regulatory Interest Rate Risk Survey Report

MEMBER SERVICES

• Wholesale Funding Strategy Development • Non-Maturing Deposit (NMD) Studies: oo Account Beta/Sensitivity Study oo Open & Closed Analysis Interesting facts about you – Education, family, hobbies, etc.

After serving as an officer in the US Army, I graduated from Mississippi State University with a Bachelor’s of Professional Accounting. I have been married to my lovely wife Pam for 28 years and have three awesome children; well they are young adults, Zach, Olivia and Josh.

What do you do for fun outside of work?

I enjoy spending time with our friends and family boating on Lake Allatoona, grilling and smoking on my green egg, college football, going to concerts and of course going on vacation. It doesn’t matter where, just being on vacation!

Contact Paul Clanton & The Baker Group for a free consultation and trial offer on how to maximize your potential in 2018 - Telephone 855-500-4546 or email pclanton@gobaker.com.

Your New Endorsed Provider for Merchant Services. $ 1 0,00 0 CHALL E N G E Fitech Payments® promises to make you more money with your existing merchant services portfolio or we will pay you $10,000.

No strings attached.

Let Fitech Payments, provide a proposal that beats your merchant services revenue.

CO NTAC T Matt Mingenback, Director of Sales mmingenback@fitech.com 817.698.2268 fitech.com © Copyright 2018 Fitech Payments, LLC. All rights reserved. Fitech Payments, LLC is a registered ISO of Fifth Third Bank, Cincinnati, OH.

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 33

MEMBER SERVICES

YIELD CURVE BEHAVIOR: FLATTENING IN THE FACE OF THE FED

If you want to gauge market expectations and forecasts of future short-term interest rates, a good place to start is the yield curve. According to the “Expectations Hypothesis,” a long-time favorite of economists, the shape of the yield curve at a moment in time reflects investors’ forecasts of future interest rate levels. A positively sloped curve implies shortterm rates are expected to rise in the future, a downwardsloping (or inverted) curve suggests the expectation of lower rates, and a flat yield curve represents a market consensus for stable yields. Remember, though, that nothing about financial markets is static. The curve (and its shape) is constantly changing as expectations ebb and flow. The yield curve can steepen, flatten, or go inverted in anticipation of Fed policy changes or inflation expectations that may take a long time to come about if they occur at all. Still, investors are wise to make note of trends in the changing rate structure and consider what it tells us about the future.

The Temptation: If the curve is steep, it tempts you to extend asset duration because you can pick up meaningful yield by doing so. Similarly, when the curve is flat you have no incentive to extend duration since you are paid the same rate for staying short. Thus investors are induced to extend duration when the curve is very steep and shorten duration when the curve is flat or inverted. Sometimes this works out fine depending on the point of the curve to which you extend or shorten. But mistakes are often made when we forget to consider what the curve is telling us.

The Reality: When the curve is steep, it is because the market is expecting short-term rates to rise. When the curve is flat or inverted, it is because the market expects rates to stay the same or fall. Though it isn’t infallible, the slope of the yield curve has been a pretty good predictor historically of what will happen to the general trend of interest rates. So, counterintuitive though it may be, a steep curve can be viewed as a signal to reduce duration (since rates are expected to rise) while a flat curve is a signal to extend (since rates are expected to fall).

The History: Over the last two interest rate cycles, we’ve seen periods of yield curve inversion and periods of extreme steepness. In each case, the slope of the curve accurately forecast the direction of rates over the next year, particularly during the tightening phase. Once the Fed began to tighten, the curve flattened and eventually inverted. Then we saw 3 4 | ww w.cbaofga.co m | Winter 2018

rates head lower (though not immediately) as the economy weakened.

Today: We’ve seen substantial yield curve flattening in the last three years. The curve appears to be exhibiting classic signs of late-cycle behavior, but with an important new wrinkle. In the last year and a half, the Fed has raised the funds rate three times (soon to be four), which of course pushes up the shortend relative to longer maturities. Simultaneously, economic data since the beginning of the year has been lackluster and inflation sluggish. So while the Fed seems intent on “normalizing” rates by moving the short end higher, they run the risk of moving too far too fast, a potential problem for an economic cycle that’s now nearly a decade old. And then there’s the unprecedented situation regarding the Fed’s enormously bloated balance sheet, a legacy of “Quantitative Ease,” which is expected to gradually unwind, perhaps beginning later this year. This may complicate curve behavior depending on the sequence and pace of the unwind.

Bottom Line: It’s always a good idea to have a sense of the signals that the market is giving us. It’s also worth noting how things have played out in the past. If the Fed keeps raising rates while the economy remains sluggish and noninflationary, we could eventually find ourselves with a flat or inverted yield curve. At that point, we could face the prospect of a policy reversal by the Fed in the not-too-distant future.

Jeffrey F. Caughron is a Managing Director with The Baker Group, where he serves as President and Chief Executive Officer. Caughron has worked in financial markets and the securities industry since 1985, always with an emphasis on banking, investments, and interest rate risk management.

Contact: 800-937-2257, jcaughron@GoBaker.com

Jeffrey F. Caughron President & CEO The Baker Group A CBA Endorsed Member Company

MEMBER SERVICES

HOW IMPORTANT IS A BRAND?

How important is a brand, especially to Millennials? Before understanding how your brand can make an impact with that generation, it’s crucial to understand what a brand is. According to the Kellogg School of Management, a brand is “a set of associations linked to a name, mark, or symbol associated with a product or service.”

We recently sat down with Chip Conley, hotel industry veteran and marketing expert, to talk about how consumers’ associations with your brand can influence their decision making.

Your brand is a promise. Your business is an opportunity.

Your brand is a promise, says Conley. When a consumer knows what they’re going to get from you, it helps them make their decision about what product or service to choose faster.

When a consumer is figuring out which product or service they want, like a checking account or new loan, they can research thousands of brands on the internet. Conley recommends seeing these thousands of choices as an opportunity, not an obstacle.

“The internet has made us more promiscuous customers,” Conley says. “What I mean by that is there are many alternative ways to figure out how to buy the product or service you want to meet the need you’re trying to solve.” He adds, “The internet is making us more promiscuous because it’s leveling the playing field, allowing you to discover things you wouldn’t have known about.”

Word of mouse: Avoid becoming a negative brand.

Negative association with a brand can be toxic, says Conley.

In the past, a negative experience with a brand led to word of mouth and today it leads to “word of mouse.” Rather than consumers telling friends or family face-to-face about their bad experiences, they vent their frustrations on social media and websites dedicated to poor brand interactions. “You’ll go out and you’ll see all kinds of toxic terrible things about what that brand has done to their customers,” says Conley. “That doesn’t serve the brand well.”

thousands of other links they didn’t know they were searching for, but may be equally relevant. They see reviews, any recent news articles (positive or negative), and blogs people may have written about you, and all of these factors shape their idea of your brand. About 64 percent of Americans think community financial institutions have better personal service than the big national banks.* By providing this exceptional service you’re already known for, you can keep negative interactions and reviews to a minimum.

Don’t drive in the middle of the road.

The goal is to either be seen as a big brand or small brand rather than mid-level. “There’s a risk that mid-level also means middle-of-the-road in terms of how you deliver your experience or the product or the service,” Conley says.

“That’s where it gets risky.”.

As a community bank, you have the opportunity to add your “local flavor” to the products and services you offer. What are opportunities (like local charity events) that actually put you in the face of your consumer as a good citizen to your local community? It could be something you do in the physical environment or even on your website that helps people feel like they’re supporting the local community when they use your products and services. By doing this, you’re providing them with something extra they weren’t initially looking for when researching and you may be able to influence their decision making.

Want More? Listen to the podcast at https://communityrising.bancvue. com/building-brand-engage/

When someone is searching for your products or services online, they get a few links they’re looking for plus hundreds or

W i n t e r 2 0 1 8 | G e org i a Com m un i ti es F i rs t | 35

MEMBER SERVICES

WHY TAKING A STRATEGIC APPROACH TO CECL WILL HELP MAXIMIZE SHAREHOLDER VALUE

It’s time to get ready for the new accounting standard that will be used to calculate loan loss reserves. Even though the current expected credit loss (CECL) model won’t go into effect until 2020 for public banks, banks should be preparing already.

The primary goal should be to maximize shareholder value, with compliance as a pre-requisite. In other words, the main objective should be making sure the reserve for credit losses is just right – not too large and not too thin.

Every extra dollar in the loan loss reserve on day one is one less dollar of capital and as much as two fewer dollars of shareholder value (using a 2x tangible book value multiple). It gets worse; every excess dollar of loan loss provisions following implementation of CECL is one less dollar of profitability and ten or more fewer dollars of shareholder

Notice how Bank 21 and Bank 22 have similar loan loss reserves using today’s incurred loss methodology standard. However, under CECL, Bank 21 should see its reserves significantly increase, while Bank 22 should see a decrease.

The OCC projected in 2012 that CECL would increase loan loss reserves by between 30 and 50 percent. Unfortunately, auditors and regulators have embraced that misleading expectation. The OCC analysis was calculated when the economy was in the early stages of its recovery and the bulk of the loans in banks’ portfolios consisted of riskier pre-crisis vintages. Still, banks that should benefit from CECL are going to be under increased scrutiny to support and defend their calculations because of those early predictions.

Banks must proactive, even before there is a consensus on best practices. Banks should view CECL holistically, taking into account the intersection between strategic planning and capital planning.

Community banks have used capital stress testing results to persuade regulators to lower their capital ratios and justify their concentration limits. They will need to be able to muster similar evidence to optimize their reserves under CECL. Banks that understand this will rise to the top, as long as they use a proper, forward-looking methodology that leverages loan data and

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value (using a 15 to 18x price/earnings multiple and a 35 percent tax rate).

Community banks are creatures of their own unique footprint, business model, mix of loans and underwriting philosophy. As a result, CECL should affect each bank’s reserve differently; some banks should see no material impact, and perhaps even a decline, while others might experience a spike.

To illustrate this, Invictus used BankGenome™, its proprietary bank intelligence, to analyze the potential impact of CECL on the reserves of all banks attending a recent conference. The results demonstrate the impact of CECL on bank loan loss reserves as a percent of gross loans for the quarter ending June 30, 2017:

industry data. In CECL modeling, not all methodologies are created equally. We believe a bank’s underwriting standards should be combined with a vintage approach to optimize the CECL calculation.

The data must take into account the unique aspects of each bank’s loan portfolio.

Compliance isn’t good enough. Banks that take an aggressive approach to CECL, and come up with data to support their case, will maximize their shareholder value and gain a competitive advantage.

Adam Mustafa is the president of the Invictus Group, a data-driven strategic intelligence firm that specializes in CECL readiness, M&A advisory services, stress testing and capital planning.

Adam Mustafa President The Invictus Group A CBA Associate Member

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