Education Buzz

Change is the only thing constant. Simon Sinek says, “Though we crave certainty for almost everything, innovation and progress happen when we allow ourselves to embrace uncertainty.” As ambassadors of the community banking industry, we must choose to embrace change and innovate. Change management is critical to the success of organizations in our world today. So, what is change management? It’s effectively managing the change. We manage people by setting expectations, training how to meet expectations and evaluating how people are meeting goals. Managing change is similar. You start with a plan, written goals and expectations, established timelines, defined resources, and ensure an after-action review takes place. Let’s encourage each other to ensure new initiatives are successful by establishing agile work processes, an equipped workforce, and a culture of learning. Simon Sinek also says, “The best leaders are students.” And I say, to maintain relevancy, I must choose to learn.

Senior Vice President Director of Professional Development Community Bankers Association of Georgia

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