GEORGIA COMMUNITIES FIRST SUMMER 2026
A Preview of Georgia’s 2026 Premier Community Banking Event
Is your community bank thriving? Meet Scott. Scott works hand-in-hand with community banks in the Southeast to find ICBA member benefits that help them achieve their bank’s goals. When he’s not exploring new ways to connect with bankers, he’s spending time in the great outdoors, hiking, camping, and adventuring. Let Scott help you explore all the many options ICBA has to offer your community bank.
Learn more at icba.org/membership
CONTENTS
F E AT U R E S Summer 2026 3.
4.
FROM THE PRESIDENT’S DESK: What If, Why Not? CBA CONNECT and the Power of Possibility in a Tech Forward Banking World
CBA STAFF John McNair President & CEO john@cbaofga.com
SERVICE: The Heart of the Community Bank Difference
ADVO CACY
PROFESSIONAL DEVELOPMENT
5.
19. The Power of Connection: Why Networking Matters More Than Ever
Reading Between the Ballots: Inside Georgia’s 2026 Primary Election
29. Representing Georgia in Washington: Reflections from the ICBA Capital Summit 37. Community Banking Spirit Wear with a Purpose 43. Building Relationships. Strengthening Our Voice. – Upcoming Advocacy Events
22. ICBA Fall 2026 Educational Listing MEMBER SERVICES 23. Guest Article – Point to Point 32. Make your Mark – Fall Sponsorships 39. Trusted Partners: Explore CBA’s Preferred Service Providers 41. Need Solutions? Start with CBA. Connect with CBA’s Associate Member Companies
49. Braves Tickets Are Going Fast – Get Yours Today!
44. Guest Article – How to Help Protect Against Social Engineering Fraud and Scams
11. CONNECT Preview – Agenda, Speakers, Sponsors, Exhibitors, Biltmore Hotel, Stay Details 18. Convention Committee 33. Meet 2026 Scholarship Winners Hester and McNair 47. Beyond the Bank: Robyn Miller, SunMark Community Bank
S TAY CONNECTED
Lindsay Greene Director of Development lindsay@cbaofga.com Ellen Shea, CMP Director of Association Services ellen@cbaofga.com
46. Buford Topgolf Showdown Brings Community Bankers Together for Advocacy & Networking
SP OTLIGHTS
Lori Godfrey Chief Operating Officer lori@cbaofga.com
Gwen Lanaghan Accounting Manager gwen@cbaofga.com Michele Doyle Member Experience Manager michele@cbaofga.com
ON THE COVER: The iconic Grove Park Inn sets the stage for CONNECT 2026, where Georgia’s community bankers will come together September 23–27 in Asheville, NC. With more than a century of history, breathtaking Blue Ridge Mountain views, and legendary hospitality, it’s the perfect backdrop for this year’s premier event.
@CBAofGeorgia
@company/cbaofgeorgia
Community Bankers Association of Georgia 1640 Powers Ferry Road SE, Building 28, Suite 100, Marietta, GA 30067-1425 (770) 541-4490 or (800) 648-8215 • Fax (770) 541-4496 | www.cbaofga.com • cba@cbaofga.com S u m m e r 2 02 6 | G e o r g i a C o mmu n ities Fir s t | 2
FROM THE PRESIDENT’S DESK John McNair President & CEO Community Bankers Association of Georgia
What If, Why Not? CBA CONNECT and the Power of Possibility in a Tech Forward Banking World What if one annual gathering could ignite new ideas, strengthen relationships, and prepare Georgia’s community banks for the future? Why not make that gathering a launchpad for innovation, education, and collaboration? That’s exactly what CBA CONNECT, the Community Bankers Association of Georgia’s (CBA) annual convention, continues to deliver. CBA CONNECT is more than a conference—it’s a catalyst. Each year, bankers, industry partners, and thought leaders come together to explore the trends shaping community banking, from regulatory shifts to customer expectations to the rapid rise of technology and artificial intelligence. In an era where digital transformation is no longer optional, CONNECT gives attendees the clarity and confidence to embrace what’s next. This year’s programming places a strong emphasis on technology and AI education, helping community banks understand not just what these tools are, but how they can be used responsibly and effectively. Sessions dive into AI driven fraud prevention, automation in back office operations, digital lending enhancements, and the evolving role of data analytics. The goal isn’t to overwhelm—it’s to empower. Community bankers leave with practical insights they can bring home and implement immediately. The spirit of “What If, Why Not” runs through every keynote, breakout, and hallway conversation. What if AI could free staff to focus more on relationships? Why not explore tools that enhance customer experience without sacrificing the personal touch? CBA CONNECT invites Georgia’s community bankers to think boldly, learn collaboratively, and lead confidently. The industry is evolving, and CONNECT ensures we evolve with it— together, informed, and inspired.
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CONNECTED Rebeca Romero Rainey President & CEO Independent Community Bankers of America
Service: the Heart of the Community Bank Difference In the months that have passed since we came together at ICBA LIVE, I’ve been reflecting on one key sentiment that came across loud and clear: Community banks have a unique and profound impact on the lives of those we serve. At LIVE, retired U.S. Army Staff Sergeant Travis Mills, a quadruple amputee, shared his story of perseverance and courage, inspiring everyone in the room. But an electric current shot through us all when he indicated that the work he does today to support families of military veterans has been made possible by his local community bank. Everyone sitting in the crowd made a connection in real time that the work they do is vital to helping humanity. That truth is reflected in the way in which we conduct business. One of my favorite things to do while traveling is to meet with bankers in their community. The story is the same in every market: Community banks go the extra mile to serve. I recently met with a banker in Colorado who recounted stories of the businesses his bank supported. From the college and hospital to local restaurants and farmers, he knew their histories and current challenges. Community bankers might take this approach for granted, but this is the side of relationship banking that makes the difference. The difference is the relationships, the history and the desire to invest and support the long-term viability of the community, one small business at a time.
Lenders of choice Shortly after this visit in Colorado, I had a meeting with the head of the National Economic Council. We went back to the data: Community banks fund 60% of U.S. small business loans and 80% of the banking industry’s agricultural loans. While this aggregate information tells a story, it doesn’t explain that we do it because it’s what’s right for our communities. That’s why leaders need to hear the stories of community bank service. Hearing them reveals, without a doubt, that community banks are the hearts of their communities, and their communities have their hearts. That love for what we do and who we serve transcends day-to-day business to ensure we make a real difference. At ICBA, this is what we’re fighting for and standing up to support through advocacy, education and innovation. We strive to bring you the solutions that help you make a difference every day. Just as LIVE’s “Anchored in Purpose” theme said, the work community banks do matters, and we must continue amplifying that message for all who need to hear it.
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ADVOCACY Katie Roberts Director of Governmental Affairs Fiveash-Stanley, Inc., Atlanta fiveashstanley.com
Reading Between the Ballots Inside Georgia’s 2026 Primary Election Georgia’s May 19 primary election offered more than a preview of campaign messaging for the fall. It revealed how Georgia’s changing electorate behaves when only the most politically engaged voters show up. Combined with demographics and ballot engagement, the numbers tell a story much deeper than simple partisan preference. For some, the excitement of election night comes from seeing their preferred candidate win. For others, it is finally getting relief from months of campaign advertising. But for political wonks, the real intrigue begins after the votes are counted — when the data starts revealing not only what happened, but how it happened and what it may signal for future elections. Georgia remains one of the fastest-growing states in the nation, with a population now exceeding 11 million residents. Much of that growth continues to concentrate in metro Atlanta, though coastal communities and exurban counties are also rapidly expanding. Georgia is younger than the national average, increasingly diverse, and slightly majority female. Black Georgians make up one-third of the state population, while Hispanic and Asian populations continue to grow steadily. Why does this matter? Because elections are about people — and which groups of people actually participate. The people who showed up in May looked quite different than they did just four years ago. The first major takeaway from Georgia’s 2026 primary was simple but significant: Democrats generated substantially more participation in the state’s top-ticket races. Just over 2 million ballots were cast; of those 46% were GOP ballots and 54% were Democratic ballots. This marks a dramatic reversal from the last midterm primary election in 2022, when Republican ballots accounted for nearly 62% of total votes. This represents a net shift of more than 624,000 ballots in just four years.
Based on these numbers, it might appear that a Democratic surge is inevitable in the November 2026 general election. But primary turnout data rarely tells such a straightforward story. One critical explanation is competition. Democratic voters simply had more candidates on the ballot. For example, in the 236 seats that comprise the Georgia state House and Senate, more than 300 Democrats qualified to run; of those, half challenged incumbent Democrats. On the Republican side, just 230 Republicans qualified and only 60 of those challenged incumbent Republicans; the other 170 will run against a Democrat in November. Voters are more likely to participate when they believe their vote will influence the outcome of an election. The increase in competitive Democratic contests is one factor that likely drove turnout in their favor. Georgia’s open primary system may have also played a modest role in shaping turnout patterns. Because voters are not registered by party, some Republicans and Democrats likely crossed over strategically to participate in competitive local contests or support candidates perceived as weaker in the general election.
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ADVOCACY continued from previous page... Reading Between the Ballots
The second major area to consider is participation. The voters who participate in primaries are generally not representative of the electorate as a whole. They tend to be older, more ideological, and more politically engaged than the average voter.
races across the state. Black female candidates delivered on election night up and down the ballot – none more impressive than former Atlanta Mayor Keisha Lance Bottoms who dominated the Democratic primary, earning 56% of the vote in a crowded 7-person race.
Older Georgians vote, and they vote consistently. People forty-five years and older make up about 40% of Georgia’s population but accounted for more than 75% of the votes cast in the 2026 primary. Young people (1824 years) account for 9% of the population but less than 3% of the May turnout. Younger voters may dominate mainstream political conversations, but older Georgians still dominate at the ballot box. It’s no wonder both parties are pushing to register and mobilize potential new voters.
Democratic voters also demonstrated stronger “ballot completion” behavior — meaning they were more likely to continue voting down the ballot. Republican ballots experienced significantly larger drop-off rates between high-profile contests and lesser-known statewide offices. The data showed GOP participation declining by roughly 158,000 voters from top-ticket races to lower statewide offices, while the Democratic decline was closer to 70,000. The lower profile the race, the wider the Democratic advantage.
The 2026 primary electorate looked somewhat different than Georgia’s overall population. White voters were slightly overrepresented relative to the state population, while turnout among Hispanic, Asian, and other minority communities lagged behind their population growth. Black voters were right on target relative to Georgia’s population. It’s important to note that population numbers do not account for voter eligibility. Gender voting patterns were especially striking. While women make up 51.4% of Georgia’s population, they accounted for nearly 57% of 2026 primary voters. This gender gap has become increasingly common in modern elections, pointing to consistently strong engagement among female voters. Taking stock of voting and population trends comprehensively, it’s easy to see where both political parties have room for improvement: young people, minorities, and men. After all, elections are won by the people who show up to vote. One segment of the population definitely showed up in the primary election: Black female voters continue to serve as the foundation of Georgia’s Democratic Party. These dependable voters are now campaign volunteers, community organizers, and running as candidates in
This gap matters because ballot completion is often a sign of voter engagement. Highly engaged voters tend to vote all the way through the ballot. Less engaged or more casual voters frequently skip lower-information races. This suggests the Democratic primary electorate was particularly motivated, informed, and disciplined. So is Georgia on the cusp of a “blue wave” in the General Election? Not if Republican turnout patterns in general elections continue to offset Democratic gains. While Georgia Democrats outperformed Republicans in overall primary turnout and ballot completion in the May primary, Republicans maintain significant structural advantages going into November’s general election. The GOP continues to benefit from a deep pool of conservative voters who are content to skip the interparty squabbling of primary elections but reliably emerge to participate in general elections. Will those voters return to the polls in November? Will they have the attentiveness to complete the ballot entirely, or will they focus on the high-profile, high-information races for US Senate and Governor? Make no mistake, the Democratic nominee will also shape how these dynamics evolve. Bottoms has the
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ADVOCACY continued from previous page... Reading Between the Ballots
potential to boost turnout among Black and female voters even further. But her candidacy will also sharpen partisan contrasts, particularly among suburban moderates and older voters who strongly associate her with Atlanta politics and pandemic-era governance debates. It bears repeating a final time – elections are determined by the people who show up to vote. Despite Georgia’s reputation as one of the nation’s top battleground states, the overwhelming majority of eligible residents still do not consistently participate in elections. Some believe their vote doesn’t matter. Others are turned off by negative campaigns or constant political conflict. In fast-growing communities (of which Georgia has plenty), new residents may have weaker civic connections and lower political engagement levels. The result is political power is often
decided by a relatively narrow slice of highly engaged voters – the people who consistently show up. Ultimately, Georgia’s 2026 primary reinforced that election night victories are not fueled solely by enthusiasm. It’s also about top-of-the-ticket candidates, messaging, and ballot completion. But participation is what matters most. While primary elections rarely predict November outcomes perfectly, they can offer a glimpse of the patterns that will define the state’s political future.
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SPOTLIGHT
Preview Where Community Banking Connects, Collaborates, and Celebrates!
There’s something special about stepping away from the day-to-day demands of community banking and gathering with the people who understand both the challenges and opportunities facing our industry. That’s exactly what awaits at the CBA’s CONNECT 2026 Annual Convention, September 23–27, at the legendary Omni Grove Park Inn in the heart of the beautiful Blue Ridge Mountains. CONNECT 2026 is more than a convention! It is where Georgia’s community banking leaders come together to gain fresh perspectives, strengthen relationships, discover innovative solutions, and celebrate the vital role community banks play in our communities. Over three unforgettable days, attendees will experience thought-provoking educational sessions, engaging discussions with industry experts, meaningful networking opportunities, and valuable conversations with the companies and organizations helping shape the future of banking. This year’s convention also offers an exceptional backdrop. Nestled among the mountains of western North Carolina, Asheville provides the perfect setting to network and enjoy memorable experiences beyond the meeting room. From exploring the grandeur of the historic Biltmore Estate to celebrating our advocacy efforts with friends and peers at The Advocacy Encore / Dueling Pianos event on Friday evening, the Convention Committee has made sure that every event has been designed to foster connections and create lasting memories. Whether you are a first-time attendee or a longtime convention participant, CONNECT 2026 offers something for everyone. As you explore the pages ahead, you’ll find a preview of the educational opportunities, sponsors, exhibitors, and special events that make this gathering the premier annual event for Georgia’s community banking industry. Register by September 2 to enjoy a discounted rate. We look forward to welcoming you to Asheville for an experience that will inform, inspire, and CONNECT!
Preliminary Agenda Wednesday, September 23, 2026 1:00 pm - 3:00 pm
CBA Board Meeting
3:00 pm - 5:00 pm
Convention Registration
3:00 pm - 5:00 pm
Exhibitor Set-Up
5:30 pm - 6:15 pm
Sponsor Recognition Reception (invitation only)
6:30 pm - 8:00 pm
Board Dinner (invitation only)
Thursday, September 24, 2026 7:30 am - 8:00 am
Breakfast (Hot)
8:00 am - 8:15 am
Welcome Kick Off Get ready to kick off the CBA Convention with the one-and-only Pat Dix from SHAZAM, as our emcee! Bringing dynamic energy, quick wit, and an engaging presence, Pat will launch us into an unforgettable few days filled with excitement, inspiration, and meaningful connections.
8:15 am - 9:15 am
Pat Dix
Opening Session with Jack Stahlmann “Letting Go: The Myth of Workplace Retention” Most organizations treat retention as the ultimate metric of success. But what if the obsession with keeping employees is costing you more than turnover itself? In this keynote, Jack flips the script: retention isn’t about holding on, it’s about developing talent so fully that people thrive - whether they stay or eventually move on. With humor, stories, and actionable strategies, Jack shows why so-called retention perks like free soda Friday or foosball tables don’t work, and what employees really want: managers who care, listen, and invest in their growth. And here’s the dirty little Jack Stahlmann corporate secret: The cost of disengaged employees is much higher than the cost of bringing on new ones. When you invest in growth - even if people eventually leave - you create stronger teams, a healthier culture, and a pipeline of talent that never funds dry. [continued]
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SPOTLIGHT
Preview 9:15 am - 9:30 am
Stretch Break
9:30 am - 10:15 am
General Session “Community Banker Panel Moderated” - David Saylor, Genesys Technology Group David Saylor will facilitate a panel of bankers with discussions on staying relevant in today’s world. Here directly from what other community banks have implemented to help improve processes and help your bankers wearing their many hats with less stress and more productivity.
10:15 am - 11:00 am
Exhibit Break Time
11:10 am - 11:50 am
General Session “Macroeconomic Outlook” - Craig Dismuke, Stifel In an evolving global economy, interest rates serve as the ultimate anchor for asset valuations. They are, however, the product of numerous, complex determinants. In our Macroeconomic Outlook, we will deconstruct the forces driving interest rates today and expectations for those forces going forward. We will cover topics ranging from structural and cyclical economic drivers, factors affecting monetary policy, and the mechanics of the interest rate cycle. Audiences will gain a deeper understanding of where we are in the economic and interest rate cycles, and be better equipped to navigate opportunities and risks on the horizon.
11:50 am - 12:00 pm
CBA Business Meeting & Announcements with CBA Chairman Mike Sale and CBA President & CEO John McNair
12:00 pm
Afternoon On Your Own Mike Sale
3:30 pm
CBA Biltmore Excursion extra ticket required
6:30 pm
Dinner on your own
David Saylor
Craig Dismuke
John McNair
Friday, September 25, 2026 7:30 am - 8:00 am
Breakfast (Hot) - Student Loans Reimagined: Navigating New Challenges & Opportunities with Jenna Colvin
8:00 am - 8:05 am
Friday Kick Off
8:05 am - 9:00 am
Regulatory Panel with Jon Burns, Federal Reserve Bank of Atlanta and Kevin Vaughn, Georgia Department of Banking & Finance
9:00 am - 9:10 am
Stretch Break
9:10 am - 9:40 am
Legislative Lens with ICBA
Jon Burns
Amber Milenkavich
Jenna Colvin
Kevin Vaughn
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SPOTLIGHT
Preview 9:40 am - 10:30 am
Exhibit Break Time
10:35 am - 12:05 pm
2026: The Election That Will Define the Next Decade with Tharon Johnson, Paramount Consulting Group and Brian Robinson, Robinson Republic
12:05 pm
Afternoon On Your Own
8:30 pm - 10:30 pm
The Advocacy Encore Dueling Pianos and Silent Auction (PAC Fundraiser) We’re ending Advocacy Day on a high note with The Advocacy Encore — an evening of entertainment, friendly competition, and support for CBA’s advocacy efforts. Browse and bid on unique items during the Silent Auction, with proceeds helping strengthen CBA’s voice on behalf of Georgia’s community banks. Then get ready for an unforgettable night as our Dueling Pianos take center stage. This high-energy, all-request show puts the audience in control, featuring everything from classic rock and country favorites to today’s biggest hits. With audience participation, plenty of laughs, and nonstop music, it’s a sing-along, dance-along celebration that will have everyone talking long after the final note. Gather your friends, warm up your vocal cords, and join us for the perfect finale to Advocacy Day!
Tharon Johnson
Brian Robinson
Dueling Pianos
Saturday, September 26, 2026 7:30 am - 8:00 am
Breakfast (Hot)
8:00 am - 8:05 am
Saturday Kick Off
8:05 am - 8:35 am
Morning Boost with ICBA’s Jill Sung
8:35 am - 9:35 am
Jill Sung General Session “AI For The Real World” - Eric Cook – Community Banking AI Topics will include leveraging the use of technology including AI to compete, how to help your team that is overwhelmed with paperwork by improving workflow, how to incorporate these hot topics into your strategic plan, etc.
9:35 am - 9:45 am
Stretch Break
9:45 am - 10:45 am
General Session “From Buzzword to Boardroom: What Community Bank Leaders Need to Know About Digital Assets” - Brian Laverdure, ICBA Join ICBA’s crypto regulatory expert, Brian Laverdure, for a fast-paced executive update on the U.S. digital assets regulatory landscape and what it means for community banks. Designed for C-level leaders, this session will cut through the hype to highlight key developments in payment stablecoin regulation, the broader policy direction in Washington, and the strategic questions bank leadership should be watching now.
10:45 am - 10:55 am
Stretch Break
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Eric Cook
Brian Laverdure
SPOTLIGHT
Preview 10:55 am - 11:55 am
Closing Session with Elle Benson “The Human Advantage: How Novel Experiences Build Happier Teams and More Loyal Banking Relationships” In a rapidly changing financial landscape, the true differentiator is happiness. This keynote highlights how novelty supports emotional well being, innovation, and trust. Elle Benson shows how community banks can leverage new experiences, not big disruptions, to create meaningful moments that strengthen teams and foster lasting relationships.
11:55 am - 12:30 pm
Closing Announcements and Installation of Officers
TIME TBD
Bankers & Bulldogs Tailgate Bash - Come join us as we cheer on the Bulldogs. Lots of fun activities planned for this afternoon.
Elle Benson
Get ready to call the Dawgs and celebrate game day Asheville-style at the Bankers & Bulldawgs Tailgate Bash! While we’re still waiting to learn the kickoff time for the highly anticipated Georgia vs. Oklahoma matchup, one thing is certain—we’ll have the game on the big screens and plenty of ways to enjoy the action, whether you’re a die-hard football fan or simply looking for a great afternoon of networking and fun. This isn’t your average tailgate. We’ve brought together some of Asheville’s most unique local talent to create an experience that truly has something for everyone. For those looking to raise a glass and learn something new, Asheville beverage expert and certified cicerone Mark Janes will host an interactive whiskey tasting experience. Guests will sample a curated selection of regional and American whiskeys while exploring the history of whiskey-making in Appalachia, the art and science of distillation, and the craftsmanship that creates the distinctive flavors in every pour. Looking for a memorable keepsake from CONNECT 2026? Asheville artisan Rebecca Marlowe, founder of I Can Make That!, will be on-site creating personalized engraved glassware. Commemorate your trip to Asheville with one of Rebecca’s custom designs will provide a lasting reminder of the convention. And because no Asheville event would be complete without a little creativity, local favorite The Doodle Dude, Mitch Capps, will be joining us with his signature live artwork. Known throughout Asheville for his one-of-a-kind “Cappstract Art,” Mitch will create personalized sketches for attendees, turning everyday moments into unforgettable souvenirs. Add great food, refreshing beverages, spirited networking, and other fun surprises we have up our sleeves, let’s not forget to mention the excitement of SEC football, and you’ve got the perfect recipe for an unforgettable afternoon and evening with your CBA family. Whether you’re cheering on the Dawgs, sampling whiskey, collecting custom artwork, or simply enjoying time with friends and colleagues, the Bankers & Bulldawgs Tailgate Bash promises to be one of the highlights of CONNECT 2026. Go Dawgs!
Sunday, September 27, 2026 CHECK OUT Events subject to change
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SPOTLIGHT
Thank You to Our 2026
Sponsors!
as of July 1, 2026
CONNECT Grand Sponsor
CONNECT Premier Sponsor
CONNECT Classic Sponsor
CONNECT Leader Sponsor
CONNECT Supporter Sponsor
Convention Signage
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Our Exhibitors: Partners in Progress
as of July 1
The CONNECT 2026 Exhibit Hall is where innovation meets opportunity. Featuring leading companies that serve the banking industry, our exhibitors bring the latest products, services, technology, and expertise designed to help community banks thrive in an evolving financial landscape. From fintech solutions and cybersecurity resources to lending, compliance, marketing, and operational support, exhibitors provide valuable insights and practical solutions that bankers can implement immediately. CONNECT attendees are encouraged to spend time with hour Exhibitors during breaks and networking events to build relationships, discover new ideas, and explore strategies that can strengthen their institutions and better serve their communities. Our exhibitors are more than vendors—they are trusted partners in the success of our Georgia’s community banks. ACG, Inc.
Executive Insurance Agency, Inc.
Narmi
Atris Technology
Federal Reserve Financial Services
Newcleus
AvTek Solutions, Inc
FPS Insurance
OptimaFi
BalancedTrust
Genesys Technology Group
Point to Point Environmental
Bankers Purchasing Group
Georgia Department of Community Affairs
Profit Resources, Inc
BHG Financial
IBT Apps
PYA
Cabretta Capital
ICBA
QSI
Capital Partners CDC
ICBA Securities
RiskScout
Cash Transactions, LLC
Integris
SHAZAM
Eclipse Brand Builders
IntraFi
STS Group
Econocheck
Kasasa
Travelers
Evolv
McNair, McLemore, Middlebrooks & Co., LLC
Vericast
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SPOTLIGHT
An Afternoon of Asheville: The Biltmore Experience No trip to Asheville is complete without a visit to one of America’s most iconic landmarks—and CONNECT 2026 attendees will have the opportunity to experience it together. On Thursday afternoon, attendees will board motor coaches at the Omni Grove Park Inn and journey to the magnificent Biltmore Estate, the largest privately owned home in the United States. Surrounded by breathtaking mountain scenery and rich history, guests will have the chance to explore the grandeur of the Vanderbilt family’s legendary estate, stroll through its remarkable architecture and exhibits, and take in the beauty that has made the Biltmore a must-see destination for generations. After our visit, we’ll return to the Grove Park Inn for a relaxed reception where attendees can reconnect, share stories from the day, and enjoy a beverage before the evening unfolds. Then, the night becomes yours. This special event requires a pre-paid ticket and is available exclusively to registered CONNECT attendees. To purchase tickets, you must first be registered for CONNECT. The Biltmore ticket purchase link has already been distributed through the CBA eNewsletter and a standalone email. If you are registered for CONNECT and need the link resent, please contact Ellen Shea at ellen@cbaofga.com. Your ticket includes round-trip transportation to the Biltmore Estate, admission to the Biltmore for a self-guided tour, and a reception upon returning to the hotel. Wristbands will be required for both the Biltmore Estate tour and the reception.
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SPOTLIGHT
Stay at Asheville’s Iconic Omni Grove Park Inn! Make the most of your CONNECT 2026 experience by staying at the legendary Omni Grove Park Inn, nestled in the heart of the Blue Ridge Mountains. Known for its stunning mountain views, world-class spa, championship golf, and timeless Southern hospitality, the Grove Park Inn offers the perfect setting to connect, learn, and recharge. Reserving Your Room
Important Lodging Information
After completing your CBA convention registration, you will receive a confirmation email containing your personalized hotel booking link. All reservations must be made online using this link; the hotel is unable to accept reservations by phone.
• A one-night room and tax deposit is required at the time of booking. • Reservations may be canceled up to seven (7) days prior to arrival without penalty. • Cancellations made within seven (7) days of arrival will forfeit the deposit. • The group reservation cutoff date is Monday, August 24, 2026. Reservations made after this date, or after the room block has sold out, are subject to prevailing rates and availability. • Accessible and pet-friendly rooms are available in limited quantities and should be requested as early as possible. Pet-friendly rooms require an additional $250 fee. • Guests departing earlier than their confirmed departure date will be subject to a one-night room and tax early departure fee.
If you do not receive your confirmation email within 24 hours of registering, please contact Ellen Shea at ellen@ cbaofga.com. As long as you are registered for the convention, we will gladly resend your booking information. Rooms are available on a first-come, first-served basis and are expected to sell quickly. We encourage you to reserve your accommodations as soon as possible to secure your preferred room type and enjoy the convenience of staying with fellow attendees on property.
Getting to Asheville Asheville is easily accessible by car and air, making it an ideal destination for CONNECT 2026. For the most accurate directions to the Omni Grove Park Inn, we recommend using your preferred navigation app or GPS service. We look forward to welcoming you to one of the Southeast’s most celebrated resorts for an unforgettable CBA experience.
Convention Committee Meet the Team Behind CONNECT 2026 Every great convention starts with a dedicated group of volunteers who work behind the scenes to create an exceptional experience for attendees. CBA is proud to recognize the members of the 2026 Convention Committee, whose expertise, creativity, and commitment help shape CONNECT 2026 at the Omni Grove Park Inn Resort & Spa in Asheville, North Carolina. Leading the committee as Chair is z Kelly B. Stone, President and CEO of Community Bank of Georgia. Alongside Kelly, committee members are z Kasey Blackburn of Family Bank z Van Duong of CRS Data z Andy Flowers of Oconee State Bank z Alex Jernigan of SHAZAM z Kristin Parker of RiskScout
are collaborating to develop a convention experience that delivers meaningful education, valuable networking opportunities, and memorable experiences for community bankers from across the state. The committee plays an important role in advising CBA staff on convention topics, speakers, locations, and event logistics. Their collective industry knowledge and diverse perspectives help ensure that CONNECT remains Georgia’s premier gathering for community banking professionals.
As preparations continue for CONNECT 2026, we extend our sincere appreciation to these volunteers for their time, leadership, and dedication to serving Georgia’s community banking industry. Their efforts help ensure that attendees leave Asheville energized, informed, and ready to make an even greater impact in their communities.
Together, with CBA staff, this team is committed to delivering a convention that inspires leadership, fosters connections, and provides practical insights for today’s community banking professionals. S u m m e r 2 02 6 | G eo r g i a C o mmu n ities Fir s t | 18
PROFESSIONAL DEVELOPMENT
The Power of Connection: Why Networking Matters More Than Ever In community banking, relationships are at the heart of everything we do. We build relationships with our customers, our communities, our boards, and our employees. Yet one of the most valuable relationships a banker can cultivate is often overlooked: the relationships we build with our peers. Networking is far more than exchanging business cards or attending an occasional event. It is the process of building a trusted professional community that provides support, insight, and opportunities throughout your career. For community bankers, networking can be one of the most powerful tools for both institutional success and personal growth. Stronger Banks Through Stronger Connections Community banks face a rapidly evolving environment. New regulations, changing customer expectations, emerging technologies, talent management challenges, and increasing operational complexity require bankers to continuously learn and adapt. No bank has all the answers. Fortunately, no bank has to navigate these challenges alone. When community bankers connect with peers across Georgia, they gain access to a network of professionals who understand the unique realities of community banking. These relationships create opportunities to share best practices, discuss emerging trends, compare approaches to common challenges, and identify solutions that have already proven successful at other institutions. A conversation with a fellow banker can often provide insights that would otherwise take weeks of research to uncover. Networking creates a collaborative environment
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where knowledge is shared freely, helping banks operate more efficiently, remain compliant, and better serve their communities. The Career Benefits of Networking While networking strengthens institutions, it also plays a critical role in individual professional development. The most successful professionals rarely advance their careers in isolation. They learn from mentors, exchange ideas with peers, and build relationships that broaden their perspectives. Networking allows professionals to develop leadership skills, gain exposure to new ideas, and increase their visibility within the industry. For newer bankers, networking offers access to experienced professionals who can provide guidance and mentorship. For seasoned leaders, it creates opportunities to share expertise, influence the industry, and continue learning from others. Networking also provides something equally valuable: confidence. Knowing that you have a trusted network of colleagues who understand your challenges can make even the most complex situations feel manageable. CBA: Creating Connections That Matter One of the greatest benefits of membership in the CBA is the opportunity to build meaningful professional relationships with bankers from across the state.
[continued]
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The Power of Connection: Why Networking Matters More Than Ever CBA’s networking groups bring together professionals who face similar responsibilities and challenges, creating environments where members can engage in open discussions, exchange ideas, and learn from one another. HR League For bankers working in human resources, the CBA HR League offers an invaluable forum for collaboration and professional development. HR professionals are navigating some of the most significant challenges in banking today, including talent acquisition, employee engagement, succession planning, compensation strategies, workforce development, and regulatory compliance. The HR League provides a trusted network of peers who understand these challenges firsthand. Members can share experiences, discuss emerging workplace trends, benchmark practices, and discover new approaches that benefit both employees and institutions.
to connect with peers who face the same daily challenges. Through discussions and information-sharing, members gain practical insights into monitoring programs, examination preparation, suspicious activity reporting, training strategies, and emerging risks. The ability to learn from others who understand the complexities of BSA compliance is an advantage that cannot be overstated. Compliance Networking Group Compliance professionals operate at the intersection of regulation, risk management, and customer service. As regulatory requirements continue to change, having access to a trusted network of peers becomes increasingly important.
Beyond problem-solving, the group creates lasting professional relationships that often become a valuable source of support throughout a member’s career.
CBA’s Compliance networking group provides a collaborative environment where professionals can discuss industry developments, share experiences, and explore solutions to common challenges. These conversations help members stay informed while building relationships with colleagues who understand the unique demands of compliance leadership.
BSA Networking Group
Investing in Your Professional Community
Bank Secrecy Act professionals carry tremendous responsibility. Regulatory expectations continue to evolve, and BSA officers and staff must stay informed while balancing risk management and operational effectiveness.
Networking is often viewed as an activity that takes time away from daily responsibilities. In reality, it is one of the most valuable investments a professional can make.
CBA’s BSA networking opportunities allow professionals [continued]
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PROFESSIONAL DEVELOPMENT
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The Power of Connection: Why Networking Matters More Than Ever Every conversation has the potential to generate a new idea, solve a difficult challenge, create a partnership, or open a door to future opportunities. The relationships built through networking frequently become trusted resources that professionals rely upon throughout their careers. For community bankers, networking is more than professional development—it is an extension of the collaborative spirit that defines our industry. By learning from one another and supporting one another, we strengthen not only our individual careers but also the community banking industry as a whole. At CBA, networking is not simply an event on the calendar. It is a commitment to fostering connections that help bankers grow, banks thrive, and communities prosper. CBA hosted the Internal Auditors Rap Session & Forum, providing a unique opportunity for internal auditors from community banks across Georgia to engage in meaningful peer discussions. Internal auditors play a critical role in helping banks manage risk, strengthen controls, and maintain operational excellence. This forum offered participants the chance to exchange ideas, discuss emerging audit trends, share experiences, and learn from colleagues who face similar challenges. The collaborative environment encouraged practical problem-solving and the development of professional relationships that extend well beyond the event itself.
The next meaningful connection could be the one that helps solve your next challenge, inspires your next idea, or shapes the next chapter of your career. More Opportunities to Connect Are on the Horizon The value of networking continues throughout the year with specialized opportunities designed to bring community banking professionals together around shared responsibilities and challenges. Later this year, CBA’s Cyber Risk Summit will bring together IT professionals, information security leaders, and technology decision-makers on Jekyll Island. As cyber threats continue to evolve and technology becomes increasingly central to banking operations, the importance of collaboration among technology professionals has never been greater. The Cyber Risk Summit will provide attendees with valuable insights into emerging threats, cybersecurity strategies, regulatory expectations, and technology best practices. Equally important, it will create opportunities for IT professionals to build relationships with peers, share experiences, and establish a trusted network of resources they can rely on long after the conference concludes. Whether you work in human resources, BSA, compliance, internal audit, information technology, or another area of community banking, CBA provides opportunities to connect with professionals who understand your role, your challenges, and your commitment to serving your [continued]
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The Power of Connection: Why Networking Matters More Than Ever institution and community. Those connections often become some of the most valuable resources in a banker’s professional journey.
bankers across Georgia continue to strengthen those relationships—and, in turn, strengthen the future of community banking.
The strongest community banks are built on relationships. Through CBA’s networking groups, forums, and conferences,
2026 ICBA Aug-Sept Education Events Dates are subject to change.
Commercial Lending Institute (Bloomington, MN) Sept 3 Sept 9 Bank Security Institute (Bloomington, MN) BSA/AML Institute (Livestream) Analyzing Your Bank’s Financial Statement Seminar (Livestream) Sept 9 Aug 17-20 Credit Analyst Institute (Dallas, TX) Aug 18-20 CRA to Z: How to Build a Best-in-Class CRA Sept 10 Program Seminar (Livestream) Sept 16-18 Aug 19-20 CFO Forum (Livestream) Sept 21-24 Managing High-Risk Customers: CDD & EDD Aug 26 Best Practices Seminar (Livestream) Sept 28-30 31-Sept 3 IT Institute (Bloomington, MN)
Aug 2-6 Aug 4-6 Aug 11-13 Aug 12
ICBA Bank Director Forum 3 (Livestream) HMDA Compliance Refresher: Key Requirements, Best Practices, and Common Pitfalls Seminar (Livestream) Financial Statement Analysis Seminar (Livestream) Cash Flow Analysis Seminar (Livestream) Fraud Conference (Livestream) Annual Current Issues Certification Conference (Phoenix, AZ) Enterprise Risk Management Institute
For more information call ICBA Education at 800-422-7285 or check out our website at icba.org/education.
S u m m er 2 02 6 | G eo r g i a C o mmu n ities Fir s t | 22
MEMBER SERVICES
Point to Point
Phase I ESA: What Community Bankers Need to Know Before Closing the Deal When evaluating a commercial real estate loan, you check many boxes: creditworthiness, cash flow, property value, and title reviews. However, many community bankers overlook a critical risk factor: environmental liability. Over my 26+ years in environmental consulting, I have seen great businesses and properties turn into liabilities when environmental issues surfaced post-closing. Fortunately, a Phase I Environmental Site Assessment (ESA) is a highly cost-effective risk mitigation tool.
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Mark Faas CEO Point to Point Environmental mfaas@p2pEnvironmental.com 404-640-9674
Why Environmental Risk Matters to Your Institution Community banks face unique challenges compared to larger institutions. You maintain deeper borrower relationships and take on proportionally larger commitments, meaning you must be especially careful. Under the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), lenders can be held liable for contamination at properties they finance—a concept known as “lender liability.” [continued]
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MEMBER SERVICES
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While rare, the consequences are
What a Phase I ESA Actually Is (and Isn’t)
substantial. Remediation costs
A Phase I ESA is a non-intrusive assessment designed to identify recognized environmental conditions (RECs) at a property. It does not involve soil testing, groundwater sampling, or site disturbance. Instead, it is a thorough investigation consisting of:
can easily exceed $1 million for industrial or retail properties with manufacturing histories or petroleum storage. The risk scales with property type: a gas station with underground storage tanks presents a much higher threat than a bank office building. Properties involving automotive services, laundromats, dry cleaners, or fuel storage require close attention.
z Records Review: Examining historical property uses, past environmental assessments, regulatory agency records, and historical aerial photographs to uncover hidden property history for the site and neighbors. z Site Inspection: Visiting the property to observe current conditions, identify potential contamination sources, and to search for indicators like old storage tanks, soil staining, or stressed vegetation. z Records Search: Gathering regulatory agency files, spill reports, and environmental violations regarding the property and neighboring sites. A Phase I typically takes three weeks to complete and costs between $2,300 and $2,500. This is a fraction of the cost of even a minor assessment and remediation project. [continued]
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MEMBER SERVICES
continued from previous page... Point to Point
Understanding the Results and the Phase I Decision
Integration into Your Lending Process
Phase I reports identify three levels of concern:
Establish an environmental due diligence standard practice for any commercial loan exceeding a specific threshold and for any high-risk property type regardless of the amount. Make it a condition of loan approval completed during underwriting so findings can inform your decision.
1. Recognized Environmental Conditions (RECs): Evidence of current or historical contamination requiring further investigation. 2. Controlled RECs (CRECs): Known contamination addressed through regulatory action or prior remediation. 3. Historical RECs (HRECs): Past activities with contamination potential, but no current indication of remaining risk. An REC finding does not equal a dead end, it simply means you need more information - there is always a solution! One remedy is a Phase II ESA, which involves soil and groundwater testing. Phase II assessments cost between $3,000 and $15,000+ and take 3–4 weeks. If contamination is found, you can require the stakeholders to mitigate the problem before closing, set funds aside in escrow, or seek regulatory assurances and funding mechanisms.
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A documented Phase I assessment is your best defense against unexpected environmental liability. Partner with qualified, local environmental consultants who understand regional geological conditions and state regulations.
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WHAT WE DO STRATEGIC ADVISORY & GROWTH PLANNING TAX SERVICES
We understand the complexities facing financial institutions today—from regulatory scrutiny to competitive pressures—and deliver practical solutions that support sound decision-making and long-term success. We also serve a broad range of industries including electric cooperatives, healthcare, manufacturing, telecommunications, nonprofits and closely held businesses.
ADVOCACY
Representing Georgia in Washington: Reflections from the ICBA Capital Summit By Michelle Dixon, Century Bank & Trust, Milledgeville, Georgia 2026 ICBA–CBA of Georgia NextGen Scholarship Winner
I recently attended the ICBA Capital Summit in Washington, D.C., representing Georgia. The event was held April 27 through May 1. I was honored to be selected as this year’s recipient of the ICBA–CBA of Georgia NextGen Scholarship to attend. I received the surprising email notification and knew I wanted to discuss it with my CEO/President, Derek Williams, Past ICBA Chair (2023–24), upon his return the next day. In true Derek fashion, even when he is out of the bank, he is always accessible—he called me within 30 minutes to congratulate me, as he had been copied on the email! I currently serve as Vice President/Loan Administrator/ Lender and have spent 30 years in community banking. For many banks, ICBA Capital Summit attendees are typically
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members of senior management, so this scholarship provided me with the opportunity to attend sooner in my career journey. It also sparked an even greater interest in advocacy for community banking by allowing me to experience it firsthand. The NextGen Scholarship truly lives up to its name and purpose. When Derek first came to Century Bank & Trust, he shared that serving on the ICBA Board was on his “bucket list.” Not only was I able to experience an ICBA event for myself, but I also had the opportunity to see Derek in action at the Summit after hearing about his involvement with ICBA over the years. [continued]
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Representing Georgia in Washington: Reflections from the ICBA Capital Summit Some of the many highlights I brought home from the Summit include: z
Building new relationships and strengthening existing connections with fellow community bankers.
z
Visiting with ICBA President Rebecca Romero Rainey and ICBA Chair Alice Frazier at ICBA headquarters during the NextGen Scholarship Winners Reception. I was fortunate to meet Rebecca in person last year when she visited Milledgeville.
z
Hearing from industry leaders and policymakers whose work expands our understanding and appreciation of advocacy on behalf of community banks.
z
Seeing firsthand what it means to advocate for a cause you are passionate about at the national level.
z
Experiencing the remarkable architecture and history of Washington, D.C.
To the next generation of community bankers: community banks are essential to our local economies and communities. I encourage you to reach out to your state’s Community Bankers Association to learn how you can become involved in advocating for our industry and helping shape laws and regulations. Your voice matters—not only for the success of community banks as businesses, but also for the communities we serve. I have been a member of the CBA of Georgia LEAD Board for the past two years, and I continue to see the need for more community bankers like you to help expand the reach of our collective voice. It is never too late to become more involved. Lastly, many thanks to John McNair and Lori Godfrey at Community Bankers Association of Georgia, Rebecca Romero Rainey and her team at ICBA, and Derek Williams for providing me with this opportunity and experience, which has left a lasting impression on me.
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SPONSORSHIPS Make Your Mark This Fall
Connect with Community Bank Leaders Across Georgia As community bankers head into a busy season of education, networking, and industry engagement, fall sponsorships offer a valuable opportunity to keep your company front and center. From schools and forums to signature networking events, CBA programs provide meaningful touchpoints with key decision-makers and influencers at Georgia’s community banks.
UPCOMING PROGRAMS WITH SPONSORSHIP OPPORTUNITIES AVAILABLE: AUGUST
z Advanced BSA/AML/CFT School z The Basics of Business Cash Flow z Modern Bank Security: Threats, Technology & Best Practices
SEPTEMBER z z z z OCTOBER
NOVEMBER
DECEMBER
z z z z z
CONNECT – CBA’s Annual Convention Consumer Loan Documentation Commercial Loan Documentation SAR Narratives HR RAP Session Charlie Curry Memorial Clay Shoot Chuck Harwell Memorial Clay Shoot 2026 Cyber Risk Summit Community Bank Leadership Academy
z Tech Talk North z Topgolf Showdown z BSA: AML/CFT RAP z HR RAP Session
Whether your goal is brand awareness, relationship-building, or lead generation, CBA can help you create a sponsorship package that delivers results. Explore the Events Calendar and contact CBA to reserve your opportunities before they fill up. as of July 1, 2026 S u m m e r 2 02 6 | G e o r g i a C o mmu n ities Fir s t | 32
SPOTLIGHT
Announcing Winners of the 2026 Julian & Jan Hester Memorial Scholarship Congratulations to the winners of the Julian and Jan Hester Memorial Scholarship, which is funded by CBA and its membership. Each year, CBA awards four $1,000 scholarships to high school seniors attending a college, university or technical school in Georgia in the fall.
Congratulations to:
Kaleb Adams Mercer University Traditions Bank Claude Dillard
Matthew Davis
Railey Sheffield
University of Georgia Waycross Bank & Trust Russell Bates
Georgia Southern Glennville Bank Will Sheffield
Emmi Warren Georgia Tech Bank of Alapaha Kenneth Hughes
The scholarship is named for the late Jan Hester, daughter of Lalia and the late Julian Hester, long-time CEO of the CBA. To compete, students must write a short essay on the characteristics of a community bank, and the continuing benefits they offer to their home communities.
This year’s scholarship program was led by LEAD Board Members Linda Smith, Embassy National Bank and Jay Funderburke, South Georgia Banking Company, whose leadership helped drive strong participation and contributed to the program’s continued success.
“CBA is proud of these exceptional students and wish them well as they pursue their educational goals,” stated John McNair, President & CEO of CBA. “Each recipient demonstrated impressive academic achievement, leadership and dedication to their communities. The selection process was highly competitive, and the caliber of applicants continues to reflect the remarkable talent and character of today’s graduating seniors.”
Special thanks to the 2026 judges: Dr. Marguerite Brickman, University of Georgia, Athens; Kara Szczepaniec, Eclipse Brand Builders; and Linda Smith, Embassy National Bank
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SPOTLIGHT
McNair Family Scholarship Awards Two Community Bank Employees
Gabe Elrod
South Georgia State College First National Bank of Coffee County Stephen Lewis
The McNair Family is pleased to announce Gabe Elrod as the primary recipient of the 2026 McNair Family Scholarship. An additional grant has also been awarded to Seth Gleason. The scholarship was established to support community bank employees pursuing higher education and recognizes individuals who demonstrate commitment, perseverance, and dedication to personal and professional growth. Gabe Elrod attends South Georgia State College and is employed as a Teller with First National Bank of Coffee County in Douglas. He was sponsored by Stephen Lewis, President of First National Bank of Coffee County.
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Seth Gleason
University of West Georgia United Community Bank Daniel Lopez
Seth Gleason attends the University of West Georgia and is employed as a Teller with United Community Bank in Jasper. He was sponsored by Daniel Lopez, Market President at United Community Bank. The McNair Family Scholarship honors the legacy of Nicholas (Nick) R. Cimino, father of Lisa McNair. Awarded annually, the scholarship supports an adult learner currently employed at a Georgia community bank who is pursuing an associate, bachelor’s, or trade degree. The $1,000 award is intended to help offset educational expenses, including tuition, study materials, and related costs. “This year’s recipients exemplify the determination and work ethic that the
McNair Family Scholarship was created to celebrate,” said John McNair, President & CEO of the Community Bankers Association of Georgia. “Pursuing higher education while maintaining a career in community banking requires dedication and perseverance. We are proud to recognize Gabe and Seth for their commitment to investing in their futures and wish them continued success in their educational and professional journeys.”
ADVOCACY
Community Banking Spirit Wear with a Purpose
Community bankers take pride in serving their customers and strengthening the communities they call home. CBA has a fun way to showcase that commitment and support advocacy efforts for Georgia’s community banks. The LEAD Board’s Spirit Wear Storefront features exclusive apparel and accessories designed for community bankers, including t-shirts, hats, and desk items. Whether worn on casual Fridays, at community events, or during
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volunteer projects, these items celebrate the community banking difference and help start conversations about the important role community banks play across Georgia. Every purchase supports the LEAD Board’s advocacy fundraising efforts. Visit the CBA LEAD Storefront to browse the collection and place your order.
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PREFERRED SERVICE PROVIDERS
Trusted Partners: Explore CBA’s Preferred Service Providers Looking for reliable solutions to support your bank’s growth? Meet CBA’s 2026 Preferred Service Providers. These trusted companies offer high-quality products and services tailored specifically for CBA members. All Preferred Service Providers have earned the approval of the Member Services Committee. We invite you to explore the lineup and see how they can help your bank succeed.
DIAMOND LEVEL
SILVER LEVEL
ICBA
ACG
ICBA Securities
BHG Financial
Scott Brown | scott.brown@icba.org | 334.328.5731 Jim Reber | jreber@gobaker.com | 901.762.5884
PLATINUM LEVEL
Phil Winn | phil.winn@acgworld.com | 678.458.9899
Rachel Thornton | rthornton@bhg-inc.com | 843.251.4223
Eclipse Brand Builders
Justin White | jwhite@eclipsebrandbuilders.com | 678.894.4356
Genesys Technology Group
Econocheck
SHAZAM
Executive Insurance Agency
Vericast
Kasasa
David Saylor | david@genesystg.com | 770.729.4139
Alex Jernigan | jjernig@Shazam.net | 229.220.0064 Sharon Cook | Kelley.Garmon@vericast.com | 404.274.1920
Paxton Sakha | paxton@econocheck.com | 404.376.8536
Ryan Sower | ryan@executiveinsuranceagency.com | 770.474.2355 Tess Bechel | tess.bechel@kasasa.com | 859.552.2564
McNair, McLemore, Middlebrooks & Co., LLC
GOLD LEVEL Evolv
Sheila Wyatt | swyatt@poweredbyevolv.com | 404.273.6642
FPS Insurance
Ted Frizen | tfrizen@financialpsi.com | 865.603.0797
IntraFi
Danny Capitel | dcapitel@promnetwork.com | 770.630.6796
James Bates Brannan Groover, LLP
Dan Brannan | dbrannan@jamesbatesllp.com | 404.997.6023
Mauldin & Jenkins
Ron Mitchell | rmitchell@mjcpa.com | 229.446.3600
Point to Point Environmental
Mark Faas | mfaas@p2penvironmental.com | 678.565.4435 Ext 151
STS Group
Adam Stephens | adams@stsgrp.com | 256.957.8018
Travelers
Danny Rakovec | drakovec@travelers.com | 678.317.7887
Wipfli
Brooke Ordean | bordean@wipfli.com | 815.267.1141
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Marjorie Carter | mhuckabee@mmmcpa.com | 478.330.5276
Newcleus Bank Advisors
JR Llewellyn | jr.llewellyn@newcleus.com | 678.427.1015
OptimaFi
Lorie O’Neill | loneill@critical3.com | 770.594.2366
Stokes Carmichael & Ernst LLP
Michael Ernst | mje@scelaw.com | 404.603.3441
BRONZE LEVEL Finosec
Zach Duke | zach@finosec.com | 404.434.2873
Interested in learning more about becoming a Preferred Service Provider?
The Preferred Service Provider packages offer Associate Members the option of upgrading to package of your choice. A few benefits include early access to advertising, exhibiting and sponsorship opportunities, simplified budgeting and of course – increased exposure! To learn more, please contact John McNair at 770.541.4490.
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MEMBER SERVICES
Need Solutions? Start with CBA.
Connect with CBA’s Associate Member Companies When your bank is looking for solutions and industry expertise, start with CBA. Our Associate Members provide products and services tailored to the unique needs of Georgia’s community banks. More than just service providers, CBA Associate Members are engaged supporters of the community banking industry, investing their time, resources, and expertise to help banks succeed. Explore the CBA Associate Member Directory to discover proven solutions, innovative tools, and trusted partners ready to help your bank grow stronger, smarter, and more competitive Bold = CBA Preferred Service Provider z 1st Franklin Financial Corp z Abram Armored z Abrigo, Inc. z ACE I Access to Capital for Entrepreneurs z ACG, Inc. z AgoraEversole z Allure Security z ALM First z Alston & Bird LLP z AmTrust Insurance z Arcsalus Advisors z Arctic Wolf Networks z ATDC z Atlantic Community Bankers Bank z Atris Technology z AvTek Solutions, Inc z Baker Tilly z BalancedTrust z Balch & Bingham LLP z BankerBounty z Bankers Purchasing Group z Barret School of Banking z BCC-USA z BDS Technology, Inc. z BDS Yarmouth & Choate z Beauceron Security z Bennett Thrasher z Berman Fink Van Horn P.C. z Beyond Health Partners z BHG Financial z Burke Stelling Group, LLC z Business Pros Inc z Cabretta Capital z Capital Partners CDC
z Carr, Riggs & Ingram, LLC z Cash Transactions, LLC z CBIZ z CBRE z Collateral Evaluation Services, LLC z College Ave Student Loans z Column z Community Bankers Bank z Community Bankers Webinar Network z Computer Services Inc. z Consolidated Banking Services, Inc./CBSi z Copperhead Technology Group z Cornerstone Commercial Mortgages z CRS Data z Darling Consulting Group, Inc. z DCI z DeNyse Companies z Drexler Consulting, LLC z Eclipse Brand Builders z Econocheck z Elliott Davis z Engage Fi z Evans, Simpson & Associates, Inc. z Evolv z Executive Insurance Agency, Inc. z Federal Home Loan Bank of Atlanta z FEMAC Security Solutions z Finosec z First National Bankers Bank z Fitzgerald MSI
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z Fiveash-Stanley, Inc. z Florida Bankers Association z FPS Insurance z GEC, Inc. z Genesys Technology Group z Georgia Department of Community Affairs z Georgia Student Scholarship Organization z Gerrish Smith Tuck, PC z Gulf Coast Business Credit z Hark Advisors LLC z Harvest Valuations z HB Associates, Inc. z HC3 z Holtmeyer & Monson z HR Performance Solutions z HuLoop Automation Inc z Hutchins Clenney Rumsey Huckaby, P.C. z IBT Apps z ICBA Securities z IMA Financial Group z impactFI Advisors z Independent Community Bankers of America z Ingo Payments z Integris z Intersect Technology Group z IntraFi z Jack Henry Banking z James-BatesBrannan-Groover-LLP z Kasasa z King Computer Corp z Lee & Mason Financial Services, Inc.
z LGIS - Loan Guarantee Insurance Services z Mauldin & Jenkins z McNair, McLemore, Middlebrooks & Co., LLC z Meridianlink z Momentum Telecom z Mountain Share Transfer, LLC. z Narmi z Nasdaq Verafin z National Bank Products, Inc. z Navanta z NBID z Nelson Mullins z Newcleus z Nichols, Cauley & Associates, LLC z Novatech z OCS z Olsen Palmer LLC z Onsetto z OptimaFi z PaymentsFirst z Payroc z PCBB z Performance Solutions Inc. z Performance Trust z Point to Point Environmental z Primax z Profit Resources, Inc z PULSE z PWCampbell z PYA z QSI z RiskScout z Rocket Pro z ScreenSteps z Securian Casualty Company
z Securitas Financial Services, Inc. z ServisFirst Bank z SHAZAM z Small Business Assistance Corporation (SBAC) z Socratix AI z Sourcepass z Southern Bank Equipment & ATMs z Southern Cash Solutions z Steve H. Powell & Company z Stifel z Stokes Carmichael & Ernst LLP z Strategic Resource Management (SRM) z STS Group z Symphona z Technology Association of Georgia z TIB, N.A. z TransFund z Treascent LLC z Transworld Business Advisors of Atlanta z Travelers z Troutman Pepper Locke z United Bankers’ Bank z USDA - Department of Rural Development z Vericast z Vertice AI z Vine Financial Inc. z W.H. Bass z Warren Averett, LLC z William Mills Agency z Wipfli
as of July 1, 2026
Banking changes. Our commitment to you never does. 1890
1964
1999
2011
2025
Travelers begins to offer Financial Institutions coverage
Travelers becomes one of the first domestic markets to write Directors & Officers Liability insurance
Travelers brings its Identity Fraud Expense Reimbursement coverage to market
Travelers CyberRisk coverage is introduced to the market
Travelers and the ICBA Insurance Program’s Policyholder Safety Group Dividend plan has been paid for 23 consecutive years
Dividend payouts have been over $85 million since the program began in 1983.
Throughout our long history, we’ve stayed focused on keeping community banks on the cutting edge. We do this with industry-leading specialists, expertise and offerings – all backed with local banking knowledge. Learn more at travelers.com/business-insurance/financial-institutions
travelers.com Travelers Casualty and Surety Company of America and its property casualty affiliates. One Tower Square, Hartford, CT 06183 This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. Availability of coverages referenced in this document may depend on underwriting qualifications and state regulations. © 2025 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. CP-9620 Rev. 4-25
ADVOCACY
Building Relationships. Strengthening Our Voice. Upcoming CBA Advocacy Events Advocacy is one of the most powerful ways community bankers can shape the future of the industry. CBA’s upcoming advocacy events provide opportunities to connect with policymakers, strengthen relationships, and ensure the voice of Georgia’s community banks is heard. With several key events coming up, now is the time to register. We encourage you to review the upcoming advocacy calendar and join us as we continue building connections, fostering dialogue, and championing the interests of Georgia’s community banks.
CBA Day at the Braves Saturday, August 29 | 4:15 pm
ATLANTA BRAVES VS. COLORADO ROCKIES Advocacy meets America’s pastime—an unforgettable evening of connection, community, and collective support for our industry.
Memorial Clay Shoots Thursday, October 8
CHARLIE CURRY MEMORIAL CLAY SHOOT Fieldstone Hunting Preserve (New Location) | Dry Branch
Thursday, October 29
CHARLES “CHUCK” HARWELL MEMORIAL CLAY SHOOT Burge Plantation | Mansfield Signature advocacy traditions that blend fellowship, fundraising, and honoring leaders who helped shape Georgia’s community banking legacy.
Topgolf Showdown November 10 | 1:00–4:00 pm
TOPGOLF ATLANTA MIDTOWN High-energy networking, friendly competition, and advocacy all in one—bringing bankers, partners, and supporters together in a fun, fast-paced setting.
Town Hall Talks Three locations across the state Late Fall – Details coming soon
Grassroots advocacy at its best—bringing bankers and legislators together for real conversations about the issues impacting community banks and the communities they serve.
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MEMBER SERVICES Danny Rakovec Managing Director Travelers | Bond & Specialty Insurance | Financial Institutions drakovek@travelers.com 678.317.7887
How to Help Protect Against Social Engineering Fraud and Scams Social engineering fraud is a form of deception in which a criminal uses false pretenses to mislead an employee into sending money, diverting a payment or sharing confidential information. Rather than exploiting a technical weakness in a system, these schemes target human judgment and routine business processes. At its core, social engineering relies on behavioral manipulation. Criminals use trust, authority and urgency to make a request feel normal and credible. They may impersonate a customer, executive, vendor or service provider. The goal of the fraudster is to create just enough familiarity and pressure that standard verification steps are overlooked or shortened. As Tracey Santor, AVP, Product Management & Strategy for Financial Institution Bonds at Travelers, explains, “Criminals don’t slow down. Your defenses shouldn’t, either.” Unlike fraud schemes that depend on malware or system intrusion, social engineering blends quietly into everyday activity. Requests may arrive by email, phone call, text
message or even in person. Because the communication looks and sounds legitimate, it may not immediately raise concern. These schemes are defined by a tactic: persuading someone with access to take an action that benefits the criminal. As criminals refine their approach, they increasingly tailor messages using publicly available information and emerging tools, including generative artificial intelligence (AI), to make requests more convincing. Social engineering follows recognizable patterns. Understanding how these scams unfold is essential for any organization – and especially critical for financial institutions given the speed and value of the transactions they manage. How do social engineering scams unfold? Most schemes begin with reconnaissance. Criminals gather information from public sources, prior interactions or previously compromised data to understand the institution’s organizational structure, approval processes and normal communication patterns. This groundwork allows them to craft requests that closely resemble legitimate business activity. [continued]
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MEMBER SERVICES continued from previous page... How to Help Protect Against Social Engineering Fraud and Scams Using this information, criminals establish a believable pretext. They create a plausible reason to contact someone with authority or access, aligning the request with routine operations. The interaction may appear ordinary, which reduces the likelihood that it will be questioned. If an initial attempt fails, escalation is common. Criminals may adjust their story, switch communication channels or contact a different employee or department. Effective social engineering prevention Consistent verification procedures, clear escalation paths and employee awareness are critical across organizations. While technology plays an important role, social engineering ultimately succeeds or fails at human decision points – regardless of whether the request arrives by email, phone call, text message or another channel. Effective social engineering prevention requires a layered approach that combines organizational practices, operational controls and supporting technology. z Treat requests to change payment instructions as high risk. z Verify changes using contact information already on file rather than information provided in the request.
z Be cautious of urgency or pressure to bypass procedures. z Use out-of-band communication by confirming unexpected requests through a different trusted channel, such as calling a known phone number instead of replying to an email. z Require the requester to provide complete verification information without offering hints or missing details. z Encourage employees to escalate unusual requests and share concerns with colleagues or supervisors. z Recognize and reinforce employees who follow procedures and raise concerns, even when a request turns out to be legitimate. Consistently applying these actions helps translate a layered defense into everyday decisions that reduce exposure to social engineering fraud. This material is for general informational purposes only and is not legal advice. Travelers does not warrant that adherence to, or compliance with, any recommendations, best practices or guidelines will result in a particular outcome. Consult as needed with your own attorney or other professional advisor.
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ADVOCACY
Buford Topgolf Showdown Brings Community Bankers Together for Advocacy & Networking CBA’s Topgolf Showdown held this spring in Buford, brought together a nice turnout from community bankers and industry partners. The event supported CBA’s advocacy initiatives and attendees enjoyed an afternoon of golf, networking, food, fun, and prizes. During the event, Lori Godfrey, COO, Government and Regulatory Relations at CBA, provided a brief update on the 2026 Georgia Legislative Session and key issues impacting Georgia’s community banks. Special thanks to event sponsors and all who participated to support CBA’s advocacy efforts. The next Topgolf tournament is November 10 in Atlanta.
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SPOTLIGHT Robyn Miller
Customer Service Representative & Teller SunMark Community Bank Fort Valley Office
Beyond the Bank - Robyn Miller Each issue, Beyond the Bank shines a spotlight on a community banker whose passions extend beyond the workplace. For Robyn Miller, Customer Service Representative and Teller at SunMark Community Bank’s Fort Valley office, that passion comes on four legs. Alongside her therapy dog, Yoda, Robyn dedicates countless hours to training, mentoring therapy dog teams, and bringing comfort, connection, and smiles to people throughout her community. Special thanks to Robyn for taking time to share details about her love of dogs and the community she serves.
Tell us a little about yourself and your role at the bank.
Can you share more about your training and certifications?
Working as a Customer Service Representative and Teller at SunMark Community Bank in Fort Valley, I enjoy building relationships with our customers and helping make their banking experience positive and welcoming. Whether I’m assisting with accounts, answering questions, or greeting customers with a smile, I strive to make everyone feel valued and cared for.
I support therapy dog teams throughout the region by helping ensure compliance with training, veterinary, volunteer hour, and insurance requirements. I also evaluate new teams seeking certification with Alliance Therapy Dogs and coordinate visits for community organizations and
Outside of your role at the bank, you’re involved in dog training and therapy dog work. How did you get started? My journey into dog training began with a lifelong love of dogs and a curiosity about how they think and communicate. Visiting nurses at What started as training my Peach County Hospital own dogs quickly grew into a passion that led me to explore dog sports and competitions. After experiencing personal loss and trauma, I found comfort in the companionship of my dogs, especially Yoda. His unconditional affection helped me heal, and I realized others could benefit from that same connection. That inspired me to explore therapy dog work and become involved in serving my community through it. Heading to a nursing home to visit residents 47 | w w w.cb ao fga.co m | S u m m e r 2 02 6
continued from previous page...
Beyond the Bank - Robyn Miller events. In addition, I have earned multiple AKC certifications as a trainer, show steward, and judge for select dog sports. My long-term goal is to become an AKC Rally and Obedience judge.
Tell us about your volunteer work. Yoda and I are passionate about serving as a therapy dog team and sharing the positive impact therapy dogs can have on people of all ages. We regularly visit nursing homes, hospice and memory care units, veteran recovery programs, schools, and libraries. One of the most rewarding parts of this work is seeing how a therapy dog can help people feel calm, connected, and cared for. Whether we’re visiting veterans, participating in children’s reading programs, or supporting special events, Yoda has a unique ability to bring comfort and joy wherever he goes.
Yoda and Robyn going to a children’s Halloween event
Can you tell us what makes a good therapy dog? A good therapy dog needs more than obedience training— they need the right temperament. Therapy dogs should be calm, friendly, adaptable, and comfortable around a variety of people, environments, and situations. One of the things I love most is that therapy dogs come in all breeds and backgrounds. Some of the best therapy dogs are rescue dogs, and Yoda is a shelter puppy himself.
Are there similarities between your work with dogs and your role at the bank? Absolutely. Both require patience, trust, consistency, and strong communication. Whether you’re helping a bank customer or working with a dog, people want to feel heard, respected, and supported. I’ve learned that staying calm, attentive, and compassionate goes a long way in building trust and creating positive experiences. Yoda at a school reading program
Supporting military service members returning home
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ADVOCACY
Braves Tickets Are Going Fast – Get Yours Today! The Braves are off to an unbelievable start this season! Don’t miss this CBA fan-favorite tradition on Saturday, August 29 – get your tickets today to root, cheer, and celebrate as the Atlanta Braves take on the Colorado Rockies in what will be an unforgettable late-summer showdown. Once again, we’ve snagged exclusive access to the Hank Aaron Terrace, creating your own private, high-energy hangout just for CBA bank members and their families. Enjoy the best of both worlds: kick back in climatecontrolled indoor seating, grab bites at private food stations, then step outside to soak in the summer sunshine and game-day vibes. Ballpark classics and non-alcoholic beverages are on deck—so bring your appetite! This isn’t just a game—it’s a community celebration. From tellers to CEOs, rising stars to board leaders, family members young and old - everyone is invited! Bonus: your ticket does more than get you in the gate. Proceeds support CBA’s advocacy efforts, helping champion Georgia’s community banks where it matters most. Huge thanks to our sponsors for helping make the game-day magic happen!
Tickets are limited and going fast— grab yours today and get ready for a home run of a day with your CBA family.
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