Professional Development & Training Centre 2019 Schedule

Cayman Islands CHAMBER OFCOMMERCE

2019 Training Schedule Masterclasses Legal Masterclasses

1

The Ken Blanchard Leadership Series 1 Finance Masterclasses

2

Workplace Essentials

2

Customer Service Essentials

2

Workplace Wellness

3

Sales Essentials

3

Language Essentials

3

Whether it is personally or professionally motivated, training is crucial for development. Training enables a person to acquire new skills, improve their existing knowledge and abilities, and to show their employer that they are motivated.

The Cayman Islands Chamber of Commerce understands that training is not always readily or easily available to everyone, and it is for this reason that we introduced our Professional Development & Training Centre (PDTC) in 1995.

The PDTC makes a wide range of training courses accessible for everyone throughout the Cayman Islands, at great and affordable prices. These prices are further reduced for our members, making them even better.

Our expert facilitators teach a comprehensive range of half-day, full-day, and multi-day courses, including: • • • • • • • •

Legal Masterclasses Ken Blanchard Courses Management & Supervisory Training Sales & Customer Service Workshops Basic Skills Training Micro-and-Small Business Workshops Accounting & Budgeting Training Business Planning

The Chamber also keeps up to date with the latest trends in training and development, ensuring that the courses that we offer remain fresh and appealing. We also offer customisable training for businesses. We can design courses to meet your organisation’s specific training and development needs.

To view the current courses and workshops available to you, please visit the Chamber of Commerce website and view our Chamber Calendar. You can register foreventsonline or, alternatively, you can call us to secure your place.

For further information on any of the courses in this brochure, please contact The Cayman Islands Chamber of Commerce either on 949-8090, or go to our website at www.caymanchamber.ky

MASTERCLASSES Legal Masterclasses Course

Dates

Members Future Members

Hours

Immigration: Work Permits (BVP’s, TWP’s& RERC’s)

Thursday, February 07, 2019 Thursday, September 26, 2019

$250

$300

4

Employment: Pensions

Tuesday, February 26, 2019 Tuesday, October 08, 2019

$175

$225

2

Employment: Basics

Tuesday, April 09, 2019

$250

$300

4

Immigration: Permanent Residence

Tuesday, April 16, 2019

$175

$225

2

Immigration: Permanent Residence, Work Thursday, May 02, 2019 Permits & Status

$350

$400

8

Employment: The Hiring Process

Tuesday, May 07, 2019

$175

$225

2

Employment: Health Insurance

Thursday, May 16, 2019

$175

$225

2

Employment: Termination of Employment; Tuesday, May 28, 2019 Notice Unfair Dismissal Tuesday, October 29, 2019

$175

$$225

2

Strata Management

Tuesday, June 18, 2019

$175

$225

2

Debt Collection: Howto Avoidand Collect Bad Debt

Thursday, September19, 2019

$175

$225

2

Immigration: Cayman Status & Naturalisation

Tuesday, October 15, 2019

$175

$225

2

The Ken Blanchard Companies Leadership Series Course

Date

First-time Manager

Thursday, March 22, 2019

Members $450

Future Members Hours $525

8

Situational Leadership Concepts

Tuesday, April 30, 2019

$225

$300

4

Self Leadership

Tuesday, June 04, 2019

$350

$425

8

Challenging Conversations

Thursday, June 20, 2019

$225

$300

4

Coaching Essentials

Tuesday, September 24, 2019

$450

$525

8

Situational Leadership Experience

Thursday, October 24, 2019 &

$900

$975

16

Giving Feedback

Thursday, November 14, 2019

$225

$300

4

Finance Masterclasses Course

Dates

Members

Future Members

Hours

QuickBooks (Online)

Thursday, February 28, 2019

$150

$225

4

Basic Accounting Made Easier

Tuesday, March 26, 2019

$150

$225

4

QuickBooks (Desktop)

Thursday, October 17, 2019

$150

$225

4

Workplace Essentials Course

Dates

Time Management & Productivity

Thursday, October 17, 2019 Thursday, December 5, 2019

$150

$225

4

Leadership - Leveraging Individual and Workplace Potential

Tuesday, March 5, 2019 Tuesday, November 12, 2019

$150

$225

4

Effective Problem Solving - Decision Making - 3 Distinct Approaches

$150

$225

4

Tuesday, November 26, 2019

$150

$225

4

$150

$225

4

Essentials of Supervision: Developing your Leadership Styles Essentials of Supervision: Developing your Team

Friday, April 5, 2019 Thursday, October 10, 2019 Thursday, June 13, 2019 Thursday,October 31, 2019

Members

Future Members Hours

Customer Service Essentials Course

Dates

Members

Future Members

Hours

Providing Exceptional Customer Service Thursday, March 21, 2019 Tuesday,August 27, 2019 Tuesday, November 19, 2019

$150

$225

4

Dealing with Difficult Internal and External Customers

Thursday, August 8, 2019

$150

$225

4

Exceeding Customer Expectations

Tuesday, October 1, 2019

$150

$225

4

Workplace Wellness Course

Dates

Building Team Effectiveness through Positive Mindset

Thursday, March 14, 2019

Members

Future Members Hours

$150

$225

3

Reduce your Risk of Sexual Harassment Thursday, April 11, 2019

$150

$225

3

Optimizing Mental Health at Work

$150

$225

3

Thursday, June 06, 2019

Sales Essentials Course

Dates

Members

Future Members Hours

Essentials of Selling

Monday, March 4, 2019 Tuesday, November 29

$150

$225

4

Closing the Deal

Friday, March 8, 2019 Thursday, December 5

$150

$225

4

Language Essentials Course

Dates

Members

Future Members Hours

Basic Grammar & Writing Skills Part 1 Tuesday, October 8, 2019

$150

$225

4

Basic Grammar & Writing Skills Part 2 Tuesday, October 15, 2019

$150

$225

4

Business Writing Skills

$150

$225

4

Tuesday, October 29, 2019