Physician Welcome Guide

Page 1


chsli.org

Welcome to Catholic Health Physician Partners

It is an honor to have you join the team.

As part of Catholic Health, we play a central role in achieving the system-wide goal to pair clinical excellence with an unrivaled patient experience.

As providers, we know that clinical excellence begins with coordinated, evidence-based and data-driven care. We know that humanizing the delivery of medicine elevates our clinical expertise in the eyes of our patients.

Enclosed in this packet is information to introduce you to Catholic Health. These materials have been selected by our physicians, for the benefit of our physicians. Examples include:

• An overview of our in-network service offerings. When you align with your colleagues here and utilize services within the network—including Catholic Health hospitals, ambulatory care facilities and home care—you establish a continuum of care designed to promote optimal outcomes for your patients.

• Instructions for gaining access to the Physician Portal, which contains your personalized quality metrics, a list of upcoming CME opportunities, important documents, like managed care forms, and so much more.

In addition, all new physicians participate in our mandatory “New Physician Intro & Welcome Session.” This session is separate from your orientation, providing you operational information and an opportunity to interact with some of your new colleagues.

I trust you will find that we at Catholic Health Physician Partners are a very collegial group.

We uphold and foster the highest standards of health care throughout, ever striving to promote effective, efficient care, and improve population health so that your patients can live healthier, more productive lives.

We are honored that you have chosen us as your partner. We look forward to a positive working relationship and continued engagement.

Sincerely,

Welcome to Catholic Health Physician Partners

We are very happy to have you on the team.

As part of Catholic Health, we play a central role in achieving the system-wide goal to pair clinical excellence with an unrivaled patient experience.

As population health leaders, we know that clinical excellence begins with coordinated, evidence-based and data-driven care. We know that humanizing the delivery of medicine elevates our clinical expertise in the eyes of our patients.

And so, we will do everything we can to ensure that you are successful as a Catholic Health practitioner, and as our business partner in value-based care.

As a first step, we are enclosing information to introduce you to Catholic Health. These materials have been selected by our physicians, for the benefit of our physicians. Examples include:

• An overview of our in-network service offerings. When you align with your colleagues here and utilize services within the network—including Catholic Health hospitals, ambulatory care facilities and home care—you establish a continuum of care designed to promote optimal outcomes for your patients.

• Information about our Imprivata smartphone app, which is a tool to help you stay connected to your colleagues and up-to-date on important announcements.

• Instructions for gaining access to the Physician Portal, which contains your personalized quality metrics, a running list of upcoming CME opportunities, important documents, like managed care forms, and so much more.

As you begin practicing, you’ll find that we at Catholic Health Physician Partners are a very collegial group.

We uphold and foster the highest standards of health care throughout, ever striving to promote effective, efficient care, and improve population health so that your patients can live healthier, more productive lives.

We are honored that you have chosen us as your partners. We look forward to a positive working relationship and a continued engagement going forward.

Sincerely,

Neeta Shah, MD, FACP, FFSMB Senior Vice President, Population Health & President, IPA neeta.shah@chsli.org

Vasquez Vice President, Value Based Care Strategy & Executive Director, IPA kelli.vasquez@chsli.org

chsli.org

Welcome to Catholic Health

You’ve joined Catholic Health at a pivotal time. We’re in the midst of a strategic transition evolving from a collection of affiliated hospitals to becoming a tightly integrated health care system, inclusive of hundreds of employed physician practices, superb imaging facilities, accredited cancer institutes, awardwinning rehabilitation centers and numerous multispecialty ambulatory care locations. As Long Island’s third largest employer, Catholic Health encompasses some of our region’s finest health and human services agencies. Our flagship, St. Francis Hospital & Heart Center, is recognized as a national leader in several specialties.

With your help and expertise, we will realize our vision of being recognized as the premier health care system on Long Island.

We’ve prepared this kit to give you a thorough overview of Catholic Health. I also invite you to learn more about our Executive Leadership Team by visiting chsli.org/about-catholic-health/our-leadership.

Welcome aboard!

Patrick M. O’Shaughnessy, DO, MBA

Executive leadership

Jason M. Golbin, DO, MBA, MS Executive Vice President Chief Medical Officer

Gary Havican

Executive Vice President Chief Operating Officer

Physician Partners leadership

245 Old Country Road, Melville, NY 11747

T (631) 465-6000 email: chppmedicalgroup@chsli.org

Avni Thakore, MD

President, Catholic Health Physician Partners

Joseph O’Doherty Chief Operating Officer and Senior Vice President, Finance

Naz Khan, MD, MBA, FAAFP Chief Medical Officer Catholic Health Physician Partners

Joseph Antonik Vice President, Operations

Josepha Miranda, RN, BSN, MA Vice President, Quality

Sonia Barolette

Assistant Vice President Ambulatory Clinical Quality and Safety

Alicia DiLavore, MBA, BSN, RN, CENP Assistant Vice President Clinical Operations

Maria Calma-Ewing Assistant Vice President Practice Management

John Simmons Assistant Vice President Practice Management

Donna M. Abrusci

Assistant Vice President Human Resources

Fannie Cheng

Assistant Vice President

Physician Engagement

Donald Simmons

Assistant Vice President, Onboarding

Jennifer Zhu

Assistant Vice President Practice Management

Kristina Betancourt

Senior Director, Physician Relations

Independent Physician Association (IPA) leadership

Joseph Lamantia

Executive Vice President & Chief Transformation Officer

Anthony Ardito, MD Chief Medical Officer anthony.ardito@chsli.org

Kelli Vasquez

Vice President, Value Based Care Strategy & Executive Director, IPA kelli.vasquez@chsli.org

Tracee Thomson

Vice President Physician Alignment and Recruitment tracee.thomson@chsli.org

Neeta Shah, MD, FACP, FFSMB

Senior Vice President, Population Health & President, IPA neeta.shah@chsli.org

Jennifer Kennedy Vice President Care Management Operations jennifer.kennedy2@chsli.org

Hospital & Continuing Care leadership

Good Samaritan University Hospital

1000 Montauk Highway

West Islip, NY 11795

T (631) 376-3000

President:

Justin Lundbye, MD

Chief Medical Officer & Senior Vice President of Medical Affairs: Donald Teplitz, DO, MSHCDL, CHCQM

Assistant Vice President of Hospital-Based Physicians: Anthony Uberti

Mercy Hospital

1000 North Village Avenue

Rockville Centre, NY 11570

T (516) 626-3729

President:

Joseph Manopella, MBA

Chief Medical Officer & Vice President, Medical Affairs: Shan Ahmed, DO, MS, FACOEP, FACEP, CHCQM

Director of Hospitalist Services: Aleem Ali, MD

Service line leadership

Bariatrics

Shawn Garber, MD

Chair, Bariatrics

Patricia Daye

Vice President, Bariatric Services

Behavioral Health

Ronald Brenner, MD

Chair, Behavioral Health Services

Patricia Daye

Vice President, Behavioral Health Services

Cardiology

Richard Shlofmitz, MD

Chair, Cardiovascular Services

Newell Robinson, MD

Chair, Cardiothoracic Surgery

Sumita Yadav, MBBS, MHA

Vice President, Cardiology Services

Emergency Medicine

Christopher Raio, MD

Chair, Emergency Medicine Services

St. Francis Hospital & Heart Center

100 Port Washington Boulevard

Roslyn, NY 11576

T (516) 562-6000

President:

Charles L. Lucore, MD, MBA

Chief Medical Officer: Ronald J. Gulotta, MD, MBA Director of Hospitalist Program: Nancy K. Zeitoun, MD

St. Charles Hospital

200 Belle Terre Road

Port Jefferson, NY 11777

T (631) 474-6000

President:

James O’Connor

Chief Medical Officer: Sunil Dhuper, MD, FCCP

Director of Hospitalist Program: Sung Whang, MD

Laboratory

William Engellenner, MD

Chair, Laboratory Services

Mary Hotaling, PhD

Vice President, Laboratory Service Line

Neuroscience

Bruce Mayerson, MD

Co-chair, Neuroscience Service Line & Clinical Lead of Neurology

Kimon Bekelis, MD

Chair, Neurointerventional Services

Gary Perodin

Vice President, Neuroscience & Behaviorial Health Services

Oncology

Bhoomi Mehrotra, MD

Chair, Cancer Services

Dan Loen

Vice President, Oncology Services

Orthopedics

Frank DiMaio, MD

Chair, Orthopedics

Allison Roditi

Vice President, Orthopedic Service

St. Catherine of Siena Hospital

50 Route 25A

Smithtown, NY 11787

T (631) 862-3000

Chief Medical Officer: Joshua Bozek, DO

Director of Hospitalist Program: Jean Andre, MD

St. Joseph Hospital 4295 Hempstead Turnpike Bethpage, NY 11714

T (516) 579-6000

President:

Christopher Nelson, MBA

Chief Medical Officer: Howard L. Sussman, MD, MBA, FACS

Director of Hospitalist Services: Joshua Falk, MD

Home Care/Hospice

President: Kim Kranz, RN, MS, CHPCA

Chief Marketing Officer: Tarek Zetoune, MD

Primary Care

Anthony Ardito, MD

Vice President, Primary Care Services

Patricia Daye

Vice President, Primary Care Services

Surgery

Gary Gecelter, MD

Chair, Surgery Services & Surgical Oncology Services

Dan Loen

Vice President, Surgery Services

Women & Children’s Health

Yi-Chun Lee, MD

Chair, Women’s Health Services

John Vullo, DO

Associate Chair, Women’s Health Services

Catherine Caronia, MD

Chair, Pediatrics

Patricia Daye

Vice President, Women & Children’s Health Services

Our vision forward

Mission Statement

We, at Catholic Health, humbly join together to bring Christ’s healing mission and the mission of mercy of the Catholic Church expressed in Catholic health care to our communities.

Our Vision Forward

Catholic Health will be recognized as the premier health system on Long Island.

We commit to excellence in all we do by providing care that is state of the art, compassionate and patient-centered. Every person, every time.

Driven by innovation, rooted in our Catholic faith, and grounded in our humanity, we will transform the way health care is delivered to become the most trusted health partner to all communities we serve.

Our Core Values, I-CARE

Integrity: We are who we say we are and act in accordance with the Splendor of Truth of our Catholic moral teaching and our Catholic values.

Compassion: We have compassion for our patients, see the suffering Christ in them, strive to alleviate suffering and serve the spiritual, physical and emotional needs of our patients.

Accountability: We take responsibility for our actions and their consequences.

Respect: We honor the sanctity of life at every stage of life and the dignity of every person, and incorporate all the principles of Catholic social teaching in our relationships and advocacy.

Excellence: We seek the glory of God in the compassionate service of our patients, and we strive to do the best that can be done, whatever our role.

Finding care

Caring for You.

All of You.

Welcome to a health system focused solely on you.

One that believes you should never have to sacrifice individual attention for innovative treatments, and one that understands there’s a big difference between simply providing care and truly caring.

At Catholic Health, everything we do starts with you and your health.

At Catholic Health, our caring physicians provide the best of the art and science of medicine to enhance your life.

Primary Care

• Family Medicine

• Internal Medicine

Specialists

• Allergy & Immunology

• Anesthesiology

• Bariatrics

• Cardiology

• Colon & Rectal

• Dermatology

• Dental Specialties

• Endocrinology

• ENT

• Gastroenterology

• Gynecology

• Immunology

• Nephrology

• Neurology

• Obstetrics

• Oncology/Hematology

• Ophthalmology

• Pediatrics

• Geriatrics

• Orthopedics

• Pain Management

• Palliative Medicine

• Pathology

• Pediatric – All Medical Specialties

• Physiatrist

• Podiatry

• Pulmonology

• Radiology

• Rheumatology

• Sleep Medicine

• Surgery

• Thoracic

• Urology

• Vascular

Find a Catholic Health physician near you: (866) MY-LI-DOC (866-695-4362) or visit chsli.org/FindaDoc

Ambulatory Care

• Ambulatory Care at Centereach (631) 468-6900

• Ambulatory Care at Commack ............................ (631) 862-3500

• Ambulatory Care at East Hills .............................. (516) 243-8521

• Ambulatory Care at Flushing ............................... (Opening 2025)

• Ambulatory Care at Lake Success ....................... (516) 207-7200

• Ambulatory Care at Melville (Opening 2025)

• Ambulatory Care at Merrick (516) 223-1515

• Ambulatory Care at Patchogue (631) 228-5530

• Ambulatory Care at Riverhead (631) 998-2155

• Ambulatory Care at West Babylon (631) 818-6000

• Ambulatory Care at Westbury ............................. (516) 302-8560

Urgent Care

• Urgent Care at Centereach...... (631) 468-6900

• Urgent Care at Melville (Opening 2025)

• Urgent Care at Ronkonkoma................................ (631) 301-3012

For Catholic Health Urgent Care sites throughout Long Island, visit CatholicHealthUrgentCare.org.

Brain & Spine (Neuroscience)

Our neuroscience team provides state-of-the-art care for your spine and brain. Whether you suffer from back or neck pain, have experienced a stroke or brain aneurysm, or require surgery for a neurological condition, we bring together our experts from several medical disciplines to form a team primed to deliver leading-edge technologies and treatment techniques.

• Emergency Room

• Stroke & Brain Aneurysm Centers

• Spine Program

• Spine Surgery

• Neurointervention

• Neurorehabilitation (for Stroke, Parkinson’s & more) (855) 247-4500

Cancer Care

At Catholic Health, we see every cancer patient as a unique individual, not a statistic. Our highly-skilled team of professionals is here for you every step of the way, supporting you with personalized treatment plans.

Find a Catholic Health cancer specialist near you: (844) 86-CANCER

• The Cancer Institute at Good Samaritan University Hospital West Islip, NY

• The Cancer Institute at St. Francis Hospital East Hills, NY

• The Cancer Institute at Mercy Hospital Rockville Centre, NY

• The Cancer Institute at St. Joseph Hospital Bethpage, NY

Cardio-Oncology

Catholic Health's cardio-oncology service evaluates and treats patients who have heart disease or who are at risk of heart disease prior to, during and after treatment for cancer. Our team, consisting of medical oncologists, radiation oncologists and oncology surgeons, work together to customize the best cancer therapies for active cancer patients and survivors, starting from preventative efforts to diagnostic and therapeutic interventions. For more information, visit chsli.org/cardio-oncology. To schedule an appointment, call (516) 302-8530.

Diabetes

Catholic Health offers robust tools and support to improve the lives of people with diabetes. Our multidisciplinary team of Certified Diabetes Care and Education Specialists consists of clinical pharmacists, registered nurses and registered dietitians are experts in the self-management of diabetes at work or at home. The goals are to:

• Encourage health behaviors, meal plans and physical activity.

• Address weight loss or maintenance.

• Reduce hypoglycemia and lower A1C.

• Improve coping and empowerment skills.

• Reduce emergency department visits and hospital admissions. Services are available at Catholic Health’s Diabetes Education Centers recognized by the American Diabetes Association as Centers of Excellence.

Find a location near you: (855) 908-8989

Heart & Vascular Care

The best medicine is rooted in something more than just the highest science. At Catholic Health, it’s a culture that reveres your humanity as much as your physiology, and you can find it at St. Francis Heart Center, home of Long Island’s most awarded heart program. It’s not a singular place but an Island-wide program of cardiovascular services available at multiple locations across the Catholic Health system.

Find a Catholic Health cardiovascular specialist near you: (866) MY-LI-DOC (866-695-4362)

Hospitals

Catholic Health’s six hospitals across Long Island deliver high-quality, compassionate care at critical moments. All hold The Joint Commission’s Gold Seal of Approval® and all have achieved the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Quality Achievement Award. Our emergency departments serve as vital resources to their surrounding communities.

St. Francis Hospital & Heart Center, Roslyn (516) 562-6000

Mercy Hospital, Rockville Centre ............................... (516) 705-2525

Good Samaritan University Hospital, West Islip...... (631) 376-3000

St. Joseph Hospital, Bethpage .................................. (516) 579-6000

St. Catherine of Siena Hospital, Smithtown (631) 862-3000

St. Charles Hospital, Port Jefferson (631) 474-6000

Home Care

We deliver the comforting care you’ve come to expect from us in the exact place where you want to have it—right in your own home. Regardless of what hospital or health care facility you are discharged from, our home care professionals can visit you in Suffolk, Nassau and Queens. Our services include:

• Fall Reduction Education

• Home Health Aides

• Infusion Services

• Medication Management

• Medical Social Work

• Nursing

• Nutritional Counseling

• Palliative Care (631) 465-6830

Home Infusion

• Pastoral Care

• Patient Self-Management

• Physical & Occupational Therapy

• Speech Language Pathology

• Telehealth Monitoring

• Wound Care Education

Servicing all of Long Island and Queens, Catholic Health is proud to offer home infusion services. Our dedicated team specializes in your therapy and partners with your physician, ensuring the best possible outcomes. We also provide IV medications administration, specialty infusion therapy, central and parenteral nutrition. For more information, call (516) 207-7300 or email homeinfusion@chsli.org

Hospice Care

No matter where you live on Long Island, our hospice care expands and enhances health care to the end-of-life for those you hold dear. Steadfast in our commitment to comfort, we deliver most hospice right in your own home, although we can reach you and your loved ones in a hospital or facility dedicated to skilled nursing or hospice. In helping you to control symptoms, our hospice care empowers you to focus on what matters to you the most – those you love. (631) 465-6363

Imaging

We offer imaging to help your physician better understand your health, image-guided procedures to keep you out of the operating room and state-of-the-art technologies which deliver new levels of visual precision during your surgery. Our specialized imaging programs, such as women’s health and cardiac imaging, address specific needs.

• Breast Imaging

• Cardiac CT/MRI

• CT Scan

• Mammography

• MRI

• Nuclear Medicine

• PET/CT Imaging

• Ultrasound

• X-Ray

Find Catholic Health imaging near you: (631) 465-6880

Ambulatory Care at Lake Success (X-Ray only)

Ambulatory Care at Riverhead (X-Ray only)

Ambulatory Care at Merrick (Cardiovascular imaging)

Diagnostic Imaging at Centereach

St. Francis Diagnostic Imaging East Hills

St. Catherine Diagnostic Imaging Commack

Other diagnostic or preoperative imaging locations: Bethpage Roslyn Greenvale Smithtown Port Jefferson West Islip Rockville Centre

Integrative Medicine and Optimal Health

Integrative Medicine is an evidenced-based health care practice that individualizes unique diagnostic and treatment programs for patients by putting “food first.” At Catholic Health’s Center for Integrative Medicine and Optimal Health, we will create a personalized assessment of your overall health, considering how your lifestyle, environment and genetic predisposition to diseases may affect disease prevention and management. Our program compliments conventional medicine approaches on the following topics:

• Innovative Weight Loss and Sustainability

• Integrative Oncology Rehabilitation and Survivorship

• Longevity and Health Optimization Program

• Gut Health Evaluation

• Innovative Cardio Metabolic Assessment and Treatment

• Autoimmune Disease Management

• Holistic Pain Management

• Nutrigenomics and Epigenetics

• Bioidentical Hormone Replacement Program

For more information, visit chsli.org/integrative-medicine. To schedule an appointment, call (516) 302-8535.

Laboratory

Catholic Health offers comprehensive testing services that provide you and your doctor accurate, timely and appropriate test results that are crucial to your care and treatment plan.

Our labs are Joint Commission accredited and fully licensed and approved by the New York State Department of Health. For hours and more information, call a Catholic Health laboratory location near you: (855) 247-4500

Bethpage Port Jefferson Smithtown

Centereach Rockville Centre West Islip

East Hills Roslyn

Catholic Health offers Quest Diagnostics as a single source laboratory solution to its physician network. Visit questdiagnostics.com for location information.

Nursing & Rehabilitation

Catholic Health's continuing care division boasts award-winning nursing & rehabilitation centers.

Our Lady of Consolation Nursing & Rehabilitation - West Islip (631) 587-1600

Good Samaritan Nursing & Rehabilitation - Sayville (631) 244-2400

St. Catherine of Siena Nursing & Rehabilitation - Smithtown ...................................... (631) 862-3900

Orthopedics

With locations throughout Long Island, the experienced orthopedic specialists of Catholic Health can set you free from pain and get you moving again. We offer a full spectrum of care, including the latest minimally invasive procedures and non-surgical approaches. Our services include:

• Foot and Ankle

• Pediatrics

• Hand • Physical Therapy

• Hip

• Joint Replacement

• Knee

• Occupational Therapy

• Pain Management

• Shoulder

• Spine

• Sports Medicine

• Upper Extremity

Find a Catholic Health orthopedic specialist near you: (866) MY-LI-DOC (866-695-4362)

Outpatient Physical Therapy & Rehabilitation

Catholic Health provides the highest level of rehabilitation services for adult and pediatric patients recovering from an injury or condition. Our expansive network of rehabilitation services includes acute inpatient rehabilitation programs as well as a large network of outpatient physical therapy and rehabilitation locations throughout Long Island.

Centereach...........................................................................

(631) 580-2526

Commack (631) 784-1960

East Setauket (631) 751-8000

Melville (631) 577-3400

Patchogue (631) 207-2370

Port Jefferson (631) 474-6111

Ronkonkoma (631) 580-8720

Smithtown ........................................................................... (631) 382-4550

West Babylon ...................................................................... (631) 465-7150

Westbury .............................................................................. (516) 421-4270

To schedule an appointment directly, call (631) 396-8680

Pediatrics

Our board-certified pediatric physicians are uniquely qualified to diagnose and treat infants, children and adolescents whose medical, physical and emotional health care needs differ from adults and require specialized care.

Our services include:

• Cardiology

• Child Life Programs

• Developmental Pediatrics (including autism and behavioral health disorders)

• Endocrinology

• Emergency Medicine

• Gastroenterology

• General Pediatrics

• Hematology

• Infectious Disease

• Medical Genetics

• Nephrology

• Nutrition

• Orthopedics

• Pediatric Neurology

• Pediatric Neurosurgery

• Pediatric Surgery

• Pulmonology

• Rehabilitation (hearing/speech, physical/occupational and feeding/swallowing)

We also offer intensive care services for Neonatal ICU and Pediatric ICU staffed by neonatologists, neonatal nurses and pediatric specialists who provide around-the-clock care for premature or critically ill newborns.

• Good Samaritan University Hospital (West Islip, NY) Level III NICU

• Mercy Hospital (Rockville Centre, NY) Level III NICU

• St. Charles Hospital (Port Jefferson, NY) Level II NICU

For more information, visit chsli.org/pediatrics or call (866) MY-LI-DOC (866) 695-4362

Sleep Medicine

In partnership with United Sleep Diagnostics, Catholic Health’s Sleep Program offers comprehensive adult and pediatric services to diagnose and treat sleep disorders, including insomnia, narcolepsy, restless syndrome and sleep apnea.

Good Samaritan University Hospital, West Islip. ......... (631) 376-4299

Good Samaritan Pediatric Sleep Center, Babylon ........ (631) 321-2100

Mercy Hospital, Rockville Centre .................................... (516) 218-9097

St. Catherine of Siena Hospital, Smithown (631) 716-4447

St. Charles Hospital, Port Jefferson (631) 474-6277

St. Joseph Hospital, Bethpage (516) 520-2521

For more information, visit chsli.org/services/sleep-medicine

Surgery

Ambulatory Surgery Centers

Catholic Health brings exciting, state-of-the-art technologies and advanced surgical procedures to Long Island. Our robotic and imaging technologies aim to deliver a level of precision that can reduce your pain, shorten your hospital stay and get you back to what–and who–you love sooner. We also provide same-day surgeries.

Ambulatory Care at East Hills

2200 Northern Boulevard East Hills, NY 11548

Catholic Health Physician Partners Ambulatory Care at East Hills is an outpatient campus for same-day nonsurgical and surgical procedures. Patients have access to the award-winning care of St. Francis Hospital & Heart Center for cancer, cardiology and orthopedics as well as excellence in diagnostic imaging and pain management.

For more information, please call (516) 622-4543

PrecisionCare Surgery Center

28 Research Way East Setauket, NY 11733

Board-certified orthopedic surgeons at PrecisionCare Surgery Center in East Setauket, NY, specialize in complex outpatient procedures, including total joint replacement, spine, sports medicine and general orthopedic surgeries. The center has four operating rooms and 16 pre- and post-operative beds.

For more information, please call (631) 380-2710

The Center for Advanced Spine and Joint Surgery

125 Kennedy Drive, Suite 300 Hauppauge, NY 11788

Board-certified surgeons specialize in sports medicine, pain management, spine, general orthopedic and podiatry care. For more information, please call (934) 223-4500

Weight Loss/Management

At Catholic Health, we understand that learning to manage your weight is less about the scale and more about the changes you want to see in your life. Our team of clinical experts are ready to empower and guide you as you achieve your goals.

We offer a wide range of services including:

• Bariatric Surgery: Adults & Adolescents

• Medically Supervised Weight Loss

• Diabetes Education & Management Program

• Nutritional Counseling

• Plastic Surgery and Body Contouring

• Seminars and Support Groups

Find a Catholic Health specialist near you: (855) 247-4500

Women’s Health

Catholic Health is committed to women and their unique health care needs. Our Women’s Health program supports women at all stages of life. We offer a wide range of services in specialties including:

• Breast Health • Pelvic Health & Urogynecology

• Breast Surgery • Women's Heart Wellness program

• Gynecologic Oncology • Minimally invasive gynecologic

• Maternal Fetal Medicine surgery

• Obstetrics

Find a Catholic Health women’s health specialist near you: (855) 247-4500

Gianna Center for Women’s Health and Fertility

At Catholic Health, unexplained infertility is a symptom, not a diagnosis. We provide innovative support to discover why. Specialized physicians use holistic restorative approaches to uncover and treat the underlying causes of infertility.

Gianna Center Locations: Babylon, Rockville Centre, New York City (855) 247-4500

Wound Care & Hyperbaric Medicine

The Center for Hyperbaric Medicine & Wound Healing at Catholic Health is a comprehensive healing center that treats all wounds, but specializes in those that have become difficult to heal. Using a variety of traditional and advanced therapies, including HBO therapy, our multidisciplinary team of specialists will customize an aggressive & effective treatment plan to aid and accelerate the healing process in chronic or non-healing wounds.

Bay Shore (631) 969-8383

Bethpage (516) 520-2788

Port Jefferson (631) 465-2950

Rockville Centre (516) 705-3950

Smithtown ...................................................................(631) 784-7200

Medical Transport (Emergency & Non-Emergency)

As Catholic Health’s preferred medical transport partner, Catholic Health EMS (operated by AMR), has a fleet of vehicles branded with the Catholic Health logo, stationed at each of our hospitals and in the communities we serve.

Catholic Health EMS is a fee-for-service program. Out-of-pocket costs vary based on the patient’s insurance benefits. To discuss insurance coverage for ambulance transports, please call (631) 777-5600.

For emergencies: 911

For urgent medical issues: (516/631) 719-4357

Catholic Health EMS operated by AMR

For transportation to medical appointments: (631) 777-5600

Catholic Health EMS operated by AMR

Behavioral Health

Encompassing a wide range of programs and resources relating to mental health, behavioral health or substance abuse, Behavioral Health underscores our commitment to the communities we serve. For more information, please call (844) 737-4247.

To view support groups hosted at Catholic Health facilities, visit chsli.org/events-list

Psychiatry

Central Intake: Inpatient & Outpatient

OnTrack NY Program (Ages 16-30)

Electroconvulsive Therapy

Adult (18+) Unit

Partial Hospitalization Program (Psychiatric)

Crisis

Medication Management

Telepsychiatry

Other Mental Health

Outpatient Clinics

Neurologic Rehabilitation/Disease Care

Family Counseling

Bereavement Services

Smoking Cessation

Stress Management Program

Crisis Pregnancy Support

Dementia Disease Care

Alcohol and Drug

Addiction Recovery Services (Medication-Assisted Treatment)

Alcohol and Substance Abuse Rehabilitation Services

Medically Assisted Withdrawal

Chemical Dependence Crisis Center Chemical Dependence: OP Clinics

Detoxification: (Adult IP, 19+) (Medication-Assisted Treatment)

Detoxification: (Teen IP, 13-18) (Medication-Assisted Treatment)

Withdrawal Management

Expert imaging

Ambulatory Care locations

St. Catherine Diagnostic Imaging

500 Commack Road, Suite 150C

Commack, NY 11725

T (934) 223-7171

Monday – Friday 8:00 am – 6:00 pm

• 3T MRI

• PET CT

• CT Scan

• Ultrasound

• Diagnostic X-ray

• Echocardiogram

• Bone density

St. Francis Diagnostic Imaging

2200 Northern Boulevard East Hills, NY 11576

T (516) 563-7100

Monday – Friday 8:00 am – 6:00 pm

• 3T MRI

• PET CT

• CT Scan

• Ultrasound

• Diagnostic X-ray

• Echocardiogram

Ambulatory Care at Lake Success 4 Ohio Drive, Suite 200 Lake Success, NY 11042

T (516) 775-4545

Monday – Friday 8:00 am – 6:00 pm

• Radiology (X-ray only)

Ambulatory & Urgent Care at Centereach

2112 Middle Country Road Centereach, NY 11720

• 3T MRI

• CT Scan

• X-ray

• Ultrasound

• Echocardiogram

• Bone density

• Breast imaging

Hospital locations

Good Samaritan University Hospital Imaging

1000 Montauk Highway

West Islip, NY 11796

T (631) 376-4027

Mercy Hospital Radiology

1000 North Village Avenue Rockville Centre, NY 11570

T (516) 626-3729

St. Charles Hospital Radiology

200 Belle Terre Road

Port Jefferson, NY 11777

T (631) 474-6163

Ambulatory Care at Riverhead

800 Old Country Road

Riverhead, NY 11901

T (631) 998-2155

Monday and Friday – 7 am – 7 pm

Tuesday and Thursday – 8 am – 7 pm

Wednesday - 8 am – 6 pm

Saturday – 8 am – 12 pm

• Radiology (X-ray only)

Ambulatory Care at Merrick

131 Merrick Road

Merrick, NY 11566

T (516) 302-8540

Monday through Thursday – 8 am – 6 pm

Friday – 7 am – 5 pm

Saturday – 9 am – 1 pm

• Echocardiogram

St. Joseph Hospital Radiology

4295 Hempstead Turnpike

Bethpage, NY 11714

T (516) 579-6000

St. Catherine of Siena Hospital Radiology

50 Route 25A Smithtown, NY 11787

T (631) 870-3444

St. Francis Hospital & Heart Center Radiology

100 Port Washington Boulevard

Roslyn, NY 11576

T (516) 562-6500

To schedule an imaging appointment, call (631) 465-6880

Women's imaging centers

Bishop McGann Women’s Imaging Center at Mercy Hospital 1000 North Village Avenue Rockville Centre, NY 11570

T (516) 626-3729

Imaging services:

• 2D and 3D digital breast tomosynthesis (3D mammography) with computer-aided detection (CAD)

• Breast MRI

• Breast ultrasound

• Breast biopsy

• Molecular Breast Imaging (MBI)

• Bone density

Good Samaritan University Hospital Women’s Imaging Center 735 Montauk Highway West Islip, NY 11796

T (631) 376-4440

Imaging services:

• 3D digital breast tomosynthesis (3D mammography) with computer-aided detection (CAD)

• Breast MRI

• Breast ultrasound

• Breast biopsy

• Bone density

The Women’s Health Center of St. Francis Hospital & Heart Center

101 Northern Boulevard Greenvale, NY 11548

T (516) 705-6627

Imaging services:

• 2D and 3D digital breast tomosynthesis (3D mammography) with computer-aided detection (CAD)

Cardiac and other imaging services

St. Francis Hospital & Heart Center

Cardiac imaging:

• CTA coronary arteries

• Cardiac MRI

• Cardiac PET

• Coronary calcium score

T (516) 563-7100, option #1

Other imaging:

• Nuclear SPECT cardiology

• Nuclear medicine

• Transesophageal Echocardiogram (TEE)

• Stress ECHO

T (516) 563-7100, option #2

Scan for more information or to find a Catholic Health imaging center near you.

• Breast MRI

• Breast ultrasound

Good Samaritan University Hospital

• CTA coronary arteries

• Angiograms

• CT chest

T (631) 376-4027

Good Samaritan University Hospital PET/CT Center

• Oncology PET CT

• Limited area PET CT

T (631) 376-3058

To schedule an imaging appointment, call (631) 465-6880

Whether your medications are prescribed by your own doctor or by a discharging physician at a Catholic Health hospital, you can take advantage of My CHS Rx right away.

Commitment to excellence

Catholic Health is accredited by Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards for high quality care.

Catholic Health is proud to have earned URAC accreditation for Specialty Pharmacy for high quality care and patient safety.

For more information about My CHS Rx:

Bethpage

St. Joseph Hospital (516) 207-7100

Fax: (516) 207-7015

MyCHSRx.SJH@chsli.org

Port Jefferson St. Charles Hospital (631) 465-7170

Fax: (631) 465-7175

MyCHSRx.SCH@chsli.org

Rockville Centre Mercy Hospital (516) 705-2370

Fax: (516) 705-2379

MyCHSRx.MMC@chsli.org

Roslyn

St Francis Hospital & Heart Center® (516) 414-3077

Fax: (516) 414-3110

MyCHSRx.SFH@chsli.org

Smithtown St. Catherine of Siena Hospital (631) 862-3662

Fax: (631) 862-3663

MyCHSRx.SCS@chsli.org

West Islip

Good Samaritan University Hospital (631) 417-8780

Fax: (631) 417-8783

MyCHSRx.GSH@chsli.org

For more information, scan the code or visit chsli.org/services/pharmacy

My CHS Rx Pharmacy

Get big savings, free delivery and service from Catholic Health pharmacists

Follow Catholic Health

Benefits of using My CHS Rx

Save big

Secure My CHS Rx savings on your generic, brand, over-the-counter (OTC) and specialty medications.

Get free delivery

When we receive the order, we’ll reach out by phone to confirm your home address and bring your medication to your door the next day. If you are admitted to a Catholic Health hospital, a pharmacy technician will deliver your prescription to your bedside before you are discharged.

Connect with a pharmacist

Find answers to questions by connecting with a My CHS Rx pharmacist. See back panel for contact information.

How My CHS Rx works

• Tell your physician to e-prescribe your medication to My CHS Rx.

• Prescriptions will be electronically submitted by your physician and automatically sent to My CHS Rx where they will be verified and filled. If you are currently admitted to a Catholic Health hospital, your discharging physician will submit the prescription. You’ll be visited as early as possible during your hospital stay by a My CHS Rx staff member who will get the information needed to fill your prescription(s).

• Education will be provided to help you better understand and follow your medication treatment plan. You can involve family and caregivers in the counseling process.

• Doctors, office staff and/or pharmacy staff will discuss and resolve medication issues with you (such as medications not covered by your insurance) before you are discharged from a Catholic Health hospital or leave your Catholic Health Physician Partners office.

FAQs: General

Will you accept my prescription insurance plan?

We accept most prescription insurance plans and can directly bill your prescription to your insurance provider. You are responsible for any copay required by your insurance carrier when your medications are delivered.

What types of payment do you accept for prescriptions?

My CHS Rx accepts credit cards. For patients admitted to a Catholic Health hospital, cash and check are also accepted.

What if I cannot afford my medications?

My CHS Rx representatives can connect you with resources to help lower your prescription drug costs.

FAQs: Using My CHS Rx during and after your hospital stay

Can my prescription costs be added to my Catholic Health hospital bill?

Prescriptions filled by My CHS Rx while in the hospital cannot be added to your Catholic Health hospital bill. However, we are able to collect your copay when we deliver the medication to your bedside.

What if I forget to bring my prescription insurance card to the hospital?

My CHS Rx can contact your current pharmacy or your family members to retrieve your insurance information.

Can I get my initial prescription filled before I leave the hospital?

Yes, My CHS Rx will provide you with a 15-day supply prior to being discharged.

Quest Diagnostics® is a primary reference lab for providers within Catholic Health Physician Partners.

This means you, as a provider, can access a single-source vendor for a broad range of high-quality diagnostic tests.

For providers

Industry-leading broad test menu

Quest Diagnostics offers the broadest test menu in the industry, from routine to advanced diagnostics, including pathology, molecular and genetic tests, to help you and your patients make more informed decisions.

Regional labs for fast turnaround times

An extensive lab network enables fast turnaround times for most testing, as well as esoteric testing through the Nichols Institute, Cleveland HeartLab® and other Centers of Excellence. There are 38 patient service centers serving Long Island.

The world’s leading provider of diagnostic information services

Quest Diagnostics is in-network with every major insurance carrier, including Healthfirst®, UnitedHealthcare®, Oxford and Cigna®. Quest Diagnostics is also the preferred provider for Aetna®, EmblemHealth®, HIP/GHI and Empire Blue Cross Blue Shield® HMO/EPO.

Expanded access to specialists and education

With Quest Diagnostics you have access to 600 MDs and PhDs, and 20 lab-based genetic counselors available for consultation. Physicians also are invited to participate in complimentary educational webinars, including some for CME credit.

Long Island & Queens Patient Service Centers

Nassau

Town Address

Bethpage 4276 Hempstead

am

Freeport 101 South Bergen Place

10 am–11:45 am Garden City 520 Franklin Avenue

6:30 am–3 pm

Massapequa

Town Address

Plainview 146A Manetto Hill Road M–F 6 am–3 pm M–F 6 am–2:30 pm Suite 101 Sat 6 am–12 pm Sat 6 am–11:30 am

Rockville Centre 165 North Village Avenue M–F 6:30 am–3 pm M–F 10 am–2:30 pm Suite 103 Sat 6:30 am–12 pm – –

Roslyn 1502 Old Northern Boulevard

7 am–3 pm

8 am–11:30 am Sat 7 am–12 pm & 12:30 pm–1 pm

9 am–11 am

Seaford 850 Hicksville Road M–F 6 am–2:30 pm M–F 10 am–3 pm Suite 114 Sat 8 am–11:30 am

Syosset 269 Jericho Turnpike M–F 6 am–4 pm M–F 6:30 am–4 pm Sat 6 am–12 pm Sat 6 am–11:30 am (Nassau continued)

Bay Shore 8 Saxon Avenue M–F 6 am–3:30 pm

Centereach 2112 Middle Country Road

Center Moriches 534 Montauk Highway M–F 6 am–11 am; N/A 12 pm–2 pm

Commack 2171 Jericho Turnpike M–F 6 am–3:30 pm M–F 6 am–3:30 pm Suite 102 Sat 7 am–12 pm

East Patchogue 285 Sills Road M–F 6 am– 2 pm M, W-F 10 am–3 pm Building 8, Suite A Sat 8 am–12 pm T 10 am–5:30 pm

East Setauket 23 Technology Drive M–F 6:30 am–2:30 pm M–F 10 am–3 pm Suite 2 Sat 6:30 am–12 pm – –

Hauppauge 490 Wheeler Road M–F 6 am–1 pm M–F 10 am–2 pm Suite 190

Huntington 175 E Main Street M–F 7 am–3:30 pm M–F 10 am–3 pm Suite 105 Sat 7 am–12 pm

Medford 570 Expressway Drive South M–F 6 am–2:30 pm M–F 10 am–2 pm Suite 1 J Sat 6 am–12 pm

Port Jefferson Station 1010 Route 112

M–F 6:30 am–3:30 pm M–W, F 10 am–3 pm 2nd Floor Sat 6:30 am–12 pm Th 10 am–5:30 pm Sat 10 am–11:30 am

(continues on reverse side)

Office hours are subject to change, please visit appointment.questdiagnostics.com for the most up-to-date information or to schedule an appointment.

Selden

10 am–3:30 pm 4th Floor, Suite CFA

Central Referral Office

Connecting patients to the right care, at the right time with (866) MY-LI-DOC (866) 695-4362

What is the Central Referral Office (CRO)?

Catholic Health is focused on quality and providing patients with efficient, coordinated care. The CRO is the hub for patient care coordination. CRO office staff act as a seamless bridge between a patient’s primary care physician and the local specialist.

Driving in-network utilization

Through the CRO, patients have a single point of contact at Catholic Health—simplifying the process of connecting them to the right specialist or resources appropriate for their health care needs.

The CRO team provides much needed services, including:

• Scheduling initial appointments with health care specialists in a timely manner.

• Assisting with follow-up appointments after Emergency Department discharge.

• Obtaining the necessary insurance authorization and closing the referral loop.

Catholic Health Video Visits gives you easy online access to your physician.

Catholic Health Video Visits offers ‘virtual visits’ so you can easily get prompt care from the comfort of your home. All you need is a phone, computer or tablet.

It’s as easy as 1,2,3…

Call to request a Video Visit

• Call your Catholic Health Physician Partners practice.

Staff will register you

• Your physician’s office will get you set up and go over a few easy technical basics.

Connect securely

• When your physician calls, your online connection is secure.

Catholic Health Video Visits gives you access to a physician 24/7

To request an immediate online visit:

• Get started: Download the mobile app for iPhone or Android or visit chVideoVisits.org

• Register your account: Create a username and password

• Request a visit: A doctor is now just a click away

Use Catholic Health Video Visits for: Non-emergency medical issues Answers to questions Follow-up visits

New prescriptions or refills

Catholic Health Video Visits basics

• Only one patient per virtual visit is allowed.

• Video Visits should be held in a room with good lighting and no distractions.

• Write down a list of questions and the reason for your visit ahead of time.

• Have your current medication list available.

• If you have home medical equipment:

▸ Take your temperature before your Video Visit.

▸ Take your blood pressure beforehand.

▸ Diabetic patients should take a finger stick for blood sugar.

• Should you need to show the doctor a specific body part, dress in a way that allows you to do so easily.

• Have relevant pictures or medical reports handy.

Catholic Health Video Visits technology tips

• Test your Wi-Fi and internet connections before your Video Visit. Close other applications and test your microphone, volume and video.

• Be sure your device is fully charged.

• Have your camera at eye level.

• Visit the Catholic Health Video Visits website or download the mobile app for iPhone or Android and click “Register Your Account.” You will be guided through step-by-step instructions.

Stay connected by visiting the physician portal designed specifically for you

Find up-to-date information critical to your success

You will be granted access to the Catholic Health Physician Partners portal. Please reference the following instructions once you have your login credentials.

To access the Catholic Health Physician Partners portal from outside the Catholic Health network visit, chsli.org/remote-access-portal.

Here you will find:

1 First time setup instructions

2. A link to download the Imprivata app, which is needed for authentication

3 A link to the portal login screen

To access the portal from a device located on the Catholic Health network, navigate to the intranet homepage and click through to the Catholic Health Physician Partners portal’s login screen.

IPA view only

Stay connected using the Practice Unite app

Communicate with your Catholic Health colleagues at the press of a button

Practice Unite is the only approved platform for HIPAA-compliant text messaging across Catholic Health.

Mobile directory

Search for Catholic Health physicians. Send referrals at the press of a button. Find and contact physicians in the network.

Physician profiles

Learn about your colleagues before you contact them.

Secure messaging

Collaborate on cases using HIPAA-compliant text messages and attachment sharing for images, case notes and PHI.

More features for more efficiency

See who is on call. Receive patient notifications. Plan your schedule. Stay abreast of Catholic Health news.

Practice Unite is available for iPhone and Android devices. Please see download and usage instructions on the reverse side.

Catholic Health service desk: (631) 465-4200

Practice Unite Quick Start Guide

Download Practice Unite

iPhone users: Download the app from the App Store.

Android users: Download the app from the Google Play Store.

Then:

a. Click Install then open to begin.

b. Select Catholic Health as your organization.

c. Click the ‘CHSLI ID Login’ link and enter your network username and password.

d. Accept the User Terms & Conditions.

e. Choose a 4 digit PIN #. Utilizing a PIN is critical in protecting Patient Health Information.

To access Practice Unite on a desktop computer, go to the Catholic Health intranet homepage, click the "My Apps & Tools" button under the "My Apps & Tools" menu. Practice Unite is listed under "P".

Communicating with colleagues

How do I send a secure text message?

Click on the “Secure Text” icon > Click on the “Contacts” tab. Here you can search by name, specialty or unit/department. Click on the name of the individual to whom your message will be sent.

What do the red and green dots next to someone’s name mean?

A solid green dot indicates that the person is available on Practice Unite; a hollow green dot indicates that the person is covered by another user. A red dot indicates that the person is “unavailable.” The absence of a dot indicates that the person has not activated their app, and is not available by secure text messaging.

How will I know if my secure message has been read?

Once the person to whom the message has been sent reads your message, an “R” will appear below the message, along with the date and time the message was read.

How do I take and send secure photos?

If you would like to attach a photo to your secure text message simply click “Secure Text,” enter the person you would like to send a photo to, and then click “Attach Photo.” You can then either (i) attach a photo from your secure photo album or (ii) take a new secure photo.

How do I create a “Group Chat” and send “Group Chat” Messages?

Click “Secure Text,” and select “Groups." To create a group, click the “plus” sign at the top right of the screen and select your group’s members. Once your group is selected, click “Done” and enter the name of your new group.

Catholic Health service desk: (631) 465-4200

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