Cascade Employers Association Annual Training Catalog

Cascade Employers Association

Training Catalog deliver We deliver unsurpassed resources to develop good employers into great employers.

grow We work with employers to train, develop and grow their people.

answers Down to earth knowledge and insight in human resource management.

confidence Our team’s strategic, yet practical, approach inspires your team’s confidence and credibility.

September 2014 - August 2015

You Are Not Alone

CONTENTS

Great Employers Seek Us Out HR & Team Development

4

Legal Compliance

7

Leadership & Supervision

10

Personal/Professional Development

12

Trainer Development

14

Compensation & Benefits

14

Bring these programs on-site.

Most classes deliverable in both English and Spanish.

Behind every great organization is a well-trained staff. Hundreds of employers rely on Cascade’s proven soft skills training to achieve performance improvement and personal success for their managers, supervisors, and employees. And our expertise doesn’t stop in the classroom. Our trainers remain available for participant follow-up once back at their workplace.

“I highly recommend Cascade Employers Association for any HR and workforce training.

They truly are the experts that help companies limit their risk, exposure and liability. Not only do they provide good comprehensive training, but they can customize it to fit your current needs and demands.”

Sarah Harvey, HR Manager Don Pancho Authentic Mexican Foods, Inc.

About This Catalog This is your resource for the best of HR management and leadership soft skills. Inside you’ll find detailed descriptions of upcoming training sessions, including dates, times, locations and pricing. Also be sure to browse classes online and look for special programs not listed in this publication.  Registration – It’s easy. Go to cascadeemployers.com/events. Or, simply give us a call at 503.585.4320 and we’ll complete the registration for you. Once you register, we will follow up with confirmation and additional details.  Pricing – Cascade members receive preferred pricing. Both member and standard prices are listed below each session (for example, $115 / $170).  HR Academy Designations – Many classes say “HR Academy” directly under the title. Although these classes are electives within our popular HR Academy certification program, they are also offered as standalone training.  PHR/SPHR Recertification Credits – Many of these classes qualify as credit toward recertification. Qualified programs are indicated online next to the program description.  Cancellation Policy – Cancellations received up to five business days prior to a training program are fully refundable, less any credit card processing fees. Cancellations received less than five business days prior to a program, or no-shows, are non-refundable.

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cascadeemployers.com/events

September 2014

Appraising Achievement and Performance Employee Handbooks and Supervision Handbooks Employment Law: Minimize Risk and Gain Confidence HR Academy Certificate Series Orientation Interviewing and Hiring for Better Results Leadership at the Executive Level Leadperson Effectiveness MBA Essentials Series Respect in the Workplace

October 2014

Achieving Simple and Effective Pay Practices Advanced Employment Law: Case Law Update Basics of Family Leave Basics of Supervision Developing a Total Compensation Strategy Discipline and Documentation Fundamentals of Organization Development Lead Like Fred: Lessons for Extraordinary Leadership Leadership Engagement Essentials Making Job Descriptions Compliant, Accurate and Meaningful Marketing Tools Performance Management: Finding the Best Approach for Your Workforce Program and Project Management Reaching for Stellar Customer Service Reasonable Suspicion Training Workplace Investigations: Building Trust and Credibility

November 2014

Accountability and Delegation Advanced Family Leave Americans with Disabilities Act: Doing the Right Thing the Right Way Difficult and Crucial Conversations: Keys to Improving Workplace Communication Employee Engagement: Beyond Satisfaction Finance for the Non-Financial Manager Leadperson Effectiveness Operations Management and Innovation Strengths-Based Leadership

December 2014

2015 Compliance Update Basic Medic First Aid速 and AED Expressing Yourself: Presenting Your Thoughts and Ideas Harassment Awareness Training HR Compliance Lab Human Resources as a Business Partner Unemployment Benefits: The Inside Scoop Wage and Hour Basics

January 2015

Attracting, Retaining and Engaging Your Workforce Basics of Supervision Coaching Employees and Supervisors Creating Stellar Recognition Programs Presenting That Energizes You and Others Train the Trainer

Portland 503.224.5219

4 8 8 5 6 12 10 12 6

14 7 8 10 14 8 13 11 11 9 12 6 12 6 9 9

4 7 7 13 4 12 10 12 10

7 13 13 8 9 12 9 9

4 10 4 4 14 14

February 2015

AAP and EEO Compliance and Reporting Appraising Achievement and Performance Discipline and Documentation Employee Handbooks and Supervision Handbooks Employment Law: Minimize Risk and Gain Confidence Fiduciary Responsibility in the 401(k) Plan: Am I at Risk?

HR Academy Certificate Series Orientation Interviewing and Hiring for Better Results Leadperson Effectiveness Performance Management: Finding the Best Approach for Your Workforce Reasonable Suspicion Training

March 2015

Achieving Simple and Effective Pay Practices Advanced Employment Law: Case Law Update Basics of Family Leave Developing a Total Compensation Strategy Leadership Engagement Essentials Making Job Descriptions Compliant, Accurate and Meaningful Reaching for Stellar Customer Service

6 9

14 7 8 14 11 9 6

April 2015

Advanced Family Leave Accountability and Delegation Americans with Disabilities Act: Doing the Right Thing the Right Way Basic Medic First Aid速 and AED Difficult and Crucial Conversations: Keys to Improving Workplace Communication HR Compliance Lab Respect in the Workplace

May 2015

Basics of Supervision Employee Engagement: Beyond Satisfaction Fiduciary Responsibility in the 401(k) Plan: Am I at Risk?

Strengths-Based Leadership Unemployment Benefits: The Inside Scoop Wage and Hour Basics Workplace Investigations: Building Trust and Credibility

June 2015

Attracting, Retaining and Engaging Your Workforce Coaching Employees and Supervisors Creating Stellar Recognition Programs Leadership Engagement Essentials Leadperson Effectiveness

July 2015

Basics of Supervision Harassment Awareness Training Reaching for Stellar Customer Service Reasonable Suspicion Training

7 4 7 13 13 9 6

10 4 14 10 9 9 9

4 4 4 11 10

10 8 6 9

August 2015

Basic Medic First Aid速 and AED Expressing Yourself: Presenting Your Thoughts and Ideas Train the Trainer

Salem 503.585.4320

7 4 8 8 8 14 5 6 10

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13 13 14

HR & Team Development Accountability and Delegation HR Academy #201

Coaching Employees and Supervisors HR Academy #109

The skills of building a culture of trust are vital to promote clear accountability, powerful engagement and natural delegation. Learn the core components of an effective accountability strategy so that all participants understand the path to clear agreements, and explore trust-building approaches to employee engagement.

This fun and interactive class challenges all of us to empower our teammates.

Nov 11 (Portland), 8:30-12:00 Apr 14 (Salem), 8:30-12:00

Have you found an approach to performance appraisal that fits well with your work culture? In this lab, we’ll look at several approaches, the advantages/disadvantages of each, and ways to engage your supervisors and managers in this much-maligned process. Leverage strengths-based leadership to improve employee engagement and review best practices and keys to establishing a foundation for improved performance discussions. $95 / $140

Attracting, Retaining and Engaging Your Workforce Lab HR Academy #214 Can you predict the engagement level of an applicant before you even make an offer? The accuracy of your prediction has a lot to do with your organization’s leadership. This interactive session puts the theories of strengths-based leadership and employee engagement into action with the goal of equipping you and your team to better attract, retain and engage your workforce while demonstrating a positive impact on the bottom line.

Jan 6 (Portland), 8:30-10:30 Jun 16 (Salem), 8:30-10:30

Jan 20 (Portland), 8:30-12:00 Jun 2 (Salem), 8:30-12:00

$115 / $170

$115 / $170

Appraising Achievement and Performance Lab HR Academy #212

Sept 24 (Portland), 8:30-10:30 Feb 25 (Salem), 8:30-10:30

Bringing out the best in others isn’t always easy.

Learn proven techniques for guiding and motivating employees and supervisors toward taking increased responsibility and sensible risks while reaching higher levels of performance. Key learning points include active listening to encourage better teamwork, dealing with negativity, and coaching to spur taking on responsibility.

Creating Stellar Recognition Programs HR Academy #205 Giving positive recognition is both a skill and an art, but most of all it is a commitment. Explore the do’s and don’ts of praise and showing appreciation by sharing best experiences with spontaneous and organized recognition, learning what the research says about how often recognition is needed and what impact it has, and reviewing the top ten creative ways Oregon organizations recognize good work.

Jan 21 (Portland), 8:30-12:00 Jun 3 (Salem), 8:30-12:00

$115 / $170

Employee Engagement: Beyond Satisfaction HR Academy #210 It’s no secret that there is a direct link between the performance of an organization, customer satisfaction and loyalty, and the engagement of employees. While the main drivers of employee engagement don’t change much over time, how they rank in order of importance does. We will cover current trends and drivers of engagement, deciding if and how to engage the disengaged, how to keep the engaged, steps to build engagement at any role or level and the one factor that matters more than anything else.

Nov 18 (Portland), 1:00-4:30 May 5 (Salem), 1:00-4:30

$115 / $170

$95 / $140

Not a Member Yet? If you haven’t already joined Cascade Employers Association, make what may be your most important decision of the year. Join Cascade today!

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cascadeemployers.com/events

HR Academy A Certificate Program for Human Resource Professionals Develop your skills, knowledge and abilities in the fundamental tenets of HR and the more advanced niche areas of this important management function. Graduates of the Academy gain more confidence in their abilities, perform their jobs at a higher level and are simply happier at work.

Academy Orientation Begin the program with a half-day orientation session, leaving with an assessment of your organization’s HR programs, a professional development plan, and recommendations on your electives.

Then, Choose Your Track 100 Level – HR Fundamentals: Perfect for those newer to HR, or those seeking to expand their general HR knowledge. Includes six half-day elective courses.

200 Level – HR Professional: Designed for the more experienced HR professional, this track assumes you have a solid understanding of the fundamentals and are seeking more specialized knowledge. Includes five half-day elective courses and putting your knowledge to the test in two hands-on, highly interactive labs.

100 Level: HR Fundamentals

200 Level: HR Professional

Elective Courses Six half-day electives required for certification

Elective Courses Five half-day electives and two, two-hour labs required for certification

101: Employment Law: Minimize Risk and Gain Confidence 102: Basics of Family Leave 103: Wage and Hours Basics 104: Discipline and Documentation 105: Making Job Descriptions Compliant, Accurate and Meaningful 106: Performance Management: Finding the Best Approach for Your Workforce 107: Interviewing and Hiring for Better Results 108: Achieving Simple and Effective Pay Practices 109: Coaching Employees and Supervisors 110: Employee Handbooks and Supervision Handbooks

201: Accountability and Delegation 202: Advanced Family Leave 203: Advanced Employment Law: Case Law Update 204: Americans with Disabilities Act: Doing the Right Thing the Right Way 205: Creating Stellar Recognition Programs 206: Unemployment Benefits: The Inside Scoop 207: Workplace Investigations: Building Trust and Credibility 208: Difficult and Crucial Conversations: Keys to Improving Workplace Communication 209: Strengths-Based Leadership 210: Employee Engagement – Beyond Satisfaction Labs: 211: HR Compliance 212: Appraising Achievement and Performance 213: Developing a Total Compensation Strategy 214: Attracting, Retaining and Engaging Your Workforce

Tuition:

Member Price – $650 for completion of either track in the HR Academy Standard Price – $975 for completion of either track in the HR Academy

Sponsored by: Get started toward your certification by registering for the HR Academy Certificate Program in Portland on September 16 or in Salem on February 12.

Portland 503.224.5219

Salem 503.585.4320

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HR & Team Development (cont.)

Interviewing and Hiring for Better Results HR Academy #107 With increasing competition for attracting and retaining top talent, making great hiring decisions is no easy task. Candidates are looking in different places and in different ways. Candidate needs and expectations are different than they were in years past. This session will give you practical guidance, insight and tools to help you be great at finding, interviewing and hiring fully engaged employees.

Sept 25 (Portland), 8:30-12:00 Feb 19 (Salem), 8:30-12:00

$115 / $170

Performance Management: Finding the Best Approach for Your Workforce HR Academy #106 Most workplaces struggle to find the most effective approach to define, measure and reward great performance. Take the lead on improving your Performance Systems. Come ready to discuss your workplace culture and natural resistance to full engagement in the performance management process, learn how to position yourself to lead and support your employee’s work development journey, and greatly improve the quality of performance conversations.

Oct 7 (Portland), 8:30-12:00 Feb 24 (Salem), 8:30-12:00

$115 / $170

HR Compliance Audit

Reaching for Stellar Customer Service Skill-building for employees, supervisors and managers.

Time for a customer service tune-up? This AchieveGlobal workshop provides skills for developing the service mindset and behaviors that cement loyalty with your internal and external customers. Learn the core skills and attitudes every individual should have, regardless of your industry or position within the organization.

Modules include: Dealing With Difficult Customers; Connecting with Customers; Guiding Customer Conversations; Healing Customer Relationships; and, Creating Great Internal Customer Service.

Participants receive a Customer Service Star Certificate.

This class is easily customized for specific industries, and can be brought to your worksite.

Oct 22 (Salem), 8:30-4:30 Mar 24 (Eugene), 8:30-4:30 July 14 (Salem), 8:30-4:30

$205 / $305

Respect in the Workplace Disrespectful behavior is more common in the workplace than harassment and can be just as destructive. This session shifts away from the law and focuses on behaviors all organizations should expect from every employee: Respect, Regard, and Courtesy. Topics include identifying behaviors that demonstrate respect and those that destroy it; minimizing workplace bullying; understanding and appreciating differences; daily actions anyone can take to build a respectful workplace; and, basic principles of communication.

Sept 23 (Salem), 8:30-10:00 Apr 28 (Portland), 8:30-10:00

$95 / $140

Before a crisis happens, take a proactive approach to ensure the legal compliance and effectiveness of your entire HR function.

Bring Cascade’s experts onsite to:  Critically evaluate your compliance-related practices, policies and procedures.  Produce a detailed report based on findings.  Develop a prioritized plan, including recommendations to address problems and reduce your risk.

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Satisfy Your PHR/SPHR Recertification Credits!

Qualified programs are indicated online.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute’s criteria to be pre-approved for recertification credit.

cascadeemployers.com/events

Legal Compliance 2015 Compliance Update

Attend this must-have Annual Update session to help you navigate the maze of changes ahead.

In the employment compliance world, 2014 has been a year of change – some big, some small – all important. Combined with the economic recovery, this means we’ve got a lot to discuss with you.

Dec 4 (Portland), 8:30-10:30 Dec 11 (Eugene), 9:00-11:00 $95 / $140

We will cover the latest in: family leave; ADA; legalization of marijuana; impact of same sex marriage on employment issues; NLRB update; paid sick leave expansion, changes to FLSA exemption requirements; increase in minimum wage for federal contractors; OFCCP update; social media; harassment and retaliation; and much more!

In addition to many practical tips and guidance, you’ll also receive a compliance checklist and many helpful resources to help you meet your compliance obligations.

AAP and EEO Compliance and Reporting Learn the essential elements to develop and maintain a compliant and effective affirmative action program, and to ensure equal employment opportunity throughout all levels of the company. Key learning points include: AAP reporting basics; developing an affirmative action plan; EEO-1 and VETS 100a reports; additional AAP compliance requirements; current and proposed regulation changes; OFCCP desk audits; and preparing for an on-site audit.

Feb 4 (Salem), 8:30-12:00

$115 / $170

Advanced Employment Law – Case Law Update HR Academy #203 It can be hard to keep up with the rapid changes in employment laws. This class focuses on the most current employment case law that could impact your workplace and how you proceed in difficult employee situations, including guidance and tools to help manage risk. The cases we will explore involve a variety of topics including harassment, discrimination, retaliation, family leave, ADA and wage and hour.

Oct 16 (Portland), 1:00-4:30 Mar 19 (Salem), 8:30-12:00

$115 / $170

Advanced Family Leave HR Academy #202 Managing employee leaves is one of the more challenging compliance topics. Because it's so tedious, effective management requires more than just the basics. This hands-on session is designed to break down the most common problems you are likely to face administering leave, including a review of small statutory details that have a big impact, strategies to minimize and deal with common problems, and the most common mistakes.

Nov 4 (Portland), 8:30-12:00 Apr 7 (Salem), 8:30-12:00

Americans with Disabilities Act: Doing the Right Thing the Right Way HR Academy #204 The Americans with Disabilities Act and state disability laws prohibit employers from discriminating against individuals with disabilities and require employers to offer reasonable accommodations. Recent amendments to the ADA have changed how employers need to approach situations in which an employee links a physical or mental impairment to their performance. We will interpret key provisions, review recent case law, work through case studies and provide you with tools and guidance to manage ADA situations.

Nov 4 (Portland), 1:00-4:30 Apr 7 (Salem), 1:00-4:30

Portland 503.224.5219

$115 / $170

Salem 503.585.4320

$115 / $170

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Legal Compliance (cont.)

Basics of Family Leave HR Academy #102 Understanding the rules and dynamics between different leave laws and your organization’s policies and practices is the key to managing risk associated with leaves of absence. This session is designed to provide a basic understanding of the many leave laws that affect your workplace, including statutory requirements for OFLA, FMLA, ADA, Workers’ Compensation and other applicable leaves, seven steps to administer leave, and how to deal with common leave issues.

Oct 1 (Portland), 8:30-12:00 Mar 11 (Salem), 8:30-12:00

$115 / $170

Employee Handbooks and Supervision Handbooks HR Academy #110 Promote consistency in human resource administration and help reduce and respond to employee-initiated legal actions. This workshop will provide you the basics for developing, administering, and communicating organization policy. Key learning points include: crafting a company-specific document reflecting company standards; ensuring employee and management “buyin”; common legal pitfalls; and, employee supervision handbooks for consistent policy administration.

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Sept 30 (Portland), 8:30-12:00 Feb 17 (Salem), 8:30-12:00

$115 / $170

Harassment Awareness Training

Documentation can either save or bury you. It’s not enough to just write something down. What’s written down must be timely, accurate, factual, clear, and concise. Just as important as the documentation are the processes leading up to it. Build your confidence and manage risk when it comes to effective discipline and documentation. Key learning points include: steps in positive and effective discipline; what, when, why and how to document effectively; and, do's and don'ts of discipline and documentation.

Sept 30 (Portland), 1:00-4:30 Feb 17 (Salem), 1:00-4:30

Prevent problems before they arise, minimize financial loss and gain the confidence you need to know you are doing the right things for the right reasons. Key learning points include: understanding of current state and federal employment laws, rules, regulations and recent cases; how to apply employment laws, rules, regulations to any situation; and, avoiding common mistakes.

$115 / $170

Discipline and Documentation HR Academy #104

Oct 7 (Portland), 1:00-4:30 Feb 24 (Salem), 1:00-4:30

Employment Law: Minimize Risk and Gain Confidence HR Academy #101

Increasing awareness of workplace harassment is one of the most important steps employers can take to reduce associated risk and ensure employees have a respectful work environment. Key learning points include: elements of workplace harassment; importance of day-to-day conduct and perceptions; and, reporting claims of harassment. Additional learning points for supervisors include: gathering information and conducting investigations; responsibilities as supervisors; and, liabilities associated with complaints.

Basic: Dec 2 (Portland), 9:00-11:00 July 21 (Salem), 9:00-11:00

Supervisors: Dec 2 (Portland), 9:00-12:00 July 21 (Salem), 9:00-12:00 $115 / $170

HR Compliance Lab HR Academy #211 In this hands-on and highly interactive session, participants will be presented with a case study and asked to resolve a complex and challenging compliance related problem(s). Participants will be provided a variety of resources, tools and information to create a realistic experience. Our team will provide guidance and support as you put your HR compliance knowledge to the test.

Dec 16 (Portland), 8:30-10:30 Apr 21 (Salem), 8:30-10:30

$115 / $170

Register Today!

$95 / $140

cascadeemployers.com/events

$95 / $140

Making Job Descriptions Compliant, Accurate and Meaningful HR Academy #105 Job Descriptions are one of the foundations of success for any position within an organization - from the hiring process to performance management to minimizing legal risk. Key learning points include elements of an effective job description, how to draft clear, concise and accurate job descriptions, and practical and legal reasons for job descriptions.

Oct 28 (Portland), 8:30-12:00 Mar 17 (Salem), 8:30-12:00

$115 / $170

Workplace Investigations: Building Trust and Credibility HR Academy #207 Learn how to uncover and legally address the issues underlying employee concerns while building trust and credibility in the process. Key learning points include: elements of an objective, confidential, and complete investigation; weighing the evidence and making a reasonable decision; and, administering appropriate discipline and following up.

Oct 21 (Portland), 8:30-12:00 May 7 (Salem), 8:30-12:00

$115 / $170

Reasonable Suspicion Training All supervisors and managers need to know how to recognize the signs and symptoms of and effectively respond to drug and alcohol use. Key learning points include: elements of reasonable suspicion; observing signs and symptoms of drug and alcohol use and abuse; how to document, approach employees and arrange for reasonable suspicion tests; and, avoiding the most common mistakes.

Oct 15 (Salem), 9:00-11:00 Feb 3 (Portland), 9:00-11:00 July 16 (Eugene), 9:00-11:00

Professional Background Screening Services

$95 / $140

Unemployment Benefits: The Inside Scoop HR Academy #206 The unemployment benefits process is complex, and there aren’t a lot of good resources out there to help you understand it. Attend this special presentation aimed at simplifying the law and giving you special insider tips to help you understand how unemployment benefits work.

Our presenter, Ryan Orr, was an administrative law judge handling unemployment hearings for several years and is looking forward to demystifying the process for you.

Dec 10 (Portland), 8:30-12:00 May 6 (Salem), 8:30-12:00

Advanced Reporting is proud to serve Cascade members as your risk management partner.

We offer comprehensive and compliant screening solutions for your business.

• Employment

• Business

• Volunteer

• Student

• Tenant $115 / $170

Wage and Hour Basics HR Academy #103 Keep your workplace compliant by learning about the most current wage and hour laws. Without a proper understanding of those laws and their exceptions, compliance can be a challenge. Key learning points include: federal and state regulations; travel time; exempt vs. non-exempt; overtime vs. “comp” time; rest and meal periods; deductions; final paychecks; recordkeeping; and, penalties.

Dec 9 (Portland), 8:30-12:00 May 19 (Salem), 8:30-12:00

$115 / $170

Portland 503.224.5219

Salem 503.585.4320

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Leadership & Supervision Basics of Supervision

Leadperson Effectiveness

Every lead, supervisor, and manager should have The Basics. Build insight and strength in leadership skills: the supervisor’s role - its importance and obligations; motivation and improving performance; communication and conflict resolution; goal setting; and, giving positive and critical feedback. Also develop a professional approach to employment relations: basics of employment relations law; developing performance standards; and, discipline and documentation. Each participant receives a personalized certificate.

Oct 29 & 30 (Eugene), 8:30-4:30 Jan 13 & 14 (Salem), 8:30-4:30 May 12 & 13 (Portland), 8:30-4:30 July 7 & 8 (Salem), 8:30-4:30

Being a lead demands you strike a difficult balance between being a worker and being a supervisor. Explore how to avoid the minefields on the path to: making the switch from co-worker to leadperson; clarifying your leadership role; understanding other people and motivation; dealing with negativity in yourself and others; building teams and collaborating with other teams; goal-setting and recognition; and, coaching and training for better performance.

Sept 10 (Salem), 8:30-4:30 Nov 19 (Portland), 8:30-4:30 Feb 10 (Eugene), 8:30-4:30 June 9 (Salem), 8:30-4:30

One-on-One Coaching

Strengths-Based Leadership HR Academy #209 Workplace research demonstrates the positive impact of incorporating techniques for identifying and leveraging employee strengths. In our strength zone we learn more quickly, perform more efficiently and effectively and are more motivated, focused and confident. This workshop will provide leaders at all levels of your organization an opportunity to assess their own strengths and develop skills to promote strengths in others.

Sometimes an individual’s performance or behavioral issues are best addressed privately, rather than in a group setting. Cascade’s skilled coaches work with individuals on a variety of topics, whether they are remedial or developmental in nature.

Most frequently requested coaching interventions:    

$205 / $305

$345 / $515

Executive and management development Communication skills Conflict mediation Performance improvement

Nov 18 (Portland), 8:30-12:00 May 5 (Salem), 8:30-12:00

$115 / $170

If you’re faced with a situation where one-on-one is a better way to intervene, engage Cascade.

Which Leadership Classes Should I Take?

Lead Like Fred: Lessons for Extraordinary Leadership Leadership Engagement Essentials Strengths-Based Leadership MBA Essentials

Executive

Middle Manager

√ √ √ √

√ √ √ √

Supervisor

Leadperson Effectiveness

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√ √ √ √

Basics of Supervision

cascadeemployers.com/events

Lead

√ √

Leadership Engagement Essentials Become the engaged leader your organization needs.

Engaged leaders are the key drivers of initiatives that ensure the “people programs” in a company support and contribute to the mission and strategic objectives of the organization.

In this two-day program you will learn the essential strategies and areas of knowledge that promote consistent leadership practices and superior organization performance. Learn to:       

Build employee engagement Foster a strengths-based culture Manage change and transitions Master difficult and crucial conversations Strategically manage risk Create a performance culture Stay up-to-date on the latest leadership trends

* Me m ann bers rec e u at n al regis ive one t o ch arge ration !

The outcomes? Better productivity, increased morale, greater profitability, and overall improved organization performance.

Oct 9 & 10 (Portland), 8:30-4:30 Mar 5 & 6 (Salem), 8:30-4:30 Jun 25 & 26 (Eugene), 9:00-5:00

$195* / $395

Lead Like Fred Lessons for Extraordinary Leadership

Wednesday, October 8, 2014 9:00-10:00am Simulcast Presentation

10:30-11:00am Q & A Session

Special simulcast presentation for Employer Associations of America!

Lead Like Fred Based on Mark’s international bestselling book, The Fred Factor, and the sequel, Fred 2.0, this insightful leadership presentation uncovers the secrets of extraordinary leadership. Mark explores how leaders can engage anyone in their organization to create added value, build better relationships and make a bigger, bolder difference.

The Mission: Be a Fred “Freds” can continually create new value for others through dedication, passion and creativity.

Location: Salem, in person or Live Webcast

Cost: In Person - $115 / $170 Webcast - $95 / $140

Some of the lessons Mark will share include: the first job of leadership; the difference between a "vendor" and a "partner"; how to replace money with imagination to create value; the four sources of passion; how to create a "team of Freds"; elevating the customer and employee experience; how to reinvent yourself and avoid burnout; and much more!

Portland 503.224.5219

Salem 503.585.4320

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Personal/Professional Development MBA Essentials In cooperation with:

Attend all six courses in the MBA Essentials program to receive a Business Management Certificate.

Six Selected Fridays September - December (Salem) 9:00-4:00 $1785

Leadership at the Executive Level

Finance for the Non-Financial Manager

Leaders set the tone and shape the performance and culture of their organizations. Learn how to establish the type of leadership an organization needs, choose actions appropriate to different stages of organizational growth, develop organizational accountability, and ensure employee commitment to change.

Sept 26 (Salem), 9:00-4:00

$315

Nov 7 (Salem), 9:00-4:00

Program and Project Management Effective managers know how to get from Point A to Point B, organizing people and resources to complete tasks. This requires tools for planning, initiating, adapting to changes, monitoring, and closing out.

This module incorporates example projects for using information technology to improve performance.

Oct 10 (Salem), 9:00-4:00

$315

Marketing Tools How do you build your brand? How do you attract and retain loyal consumers? A marketing campaign is crafted in a way that each communication piece builds on the same strategic choices about targeting and messaging.

Attend this training session to refine your strategies and explore various marketing tools with a particular focus on online marketing. Key learning points include: brand building framework; social media and online reputation; and, analytics and measurements.

Oct 17 (Salem), 9:00-4:00

Good managers stumble on bad numbers. Identify and measure financial outcomes consistent with organizational strategies. Key learning points: understanding the importance of cashflow and short, long, and complete cash cycles; using the balance sheet, income statement, and statement of cash flows to make business decisions; and, applying ratios and financial controls to understand business risks.

$315

Operations Management and Innovation Improve operational performance, reduce cost, and improve customer response time by focusing on your company’s market discipline, recognizing “where you meet your customer” in setting your company's build strategies, discovering when you should forecast customer demand and when you should not, shortening your lead times, and getting your company executives to really work as a team.

Nov 21 (Salem), 9:00-4:00

Register Today!

$315

Human Resources as a Business Partner Proactive, practical management of an organization’s human resources supports business success in many ways. Key human resource strategies will ensure your management team is a differentiator in hiring, developing, and retaining the best talent. Key learning points include: risk management; compensation and benefits; employee engagement; and, development.

Dec 12 (Salem), 9:00-4:00

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$315

cascadeemployers.com/events

$315

Basic Medic First Aid® and AED

Fundamentals of Organization Development

Participants who complete this workshop will receive a successful certification card in CPR (Cardio-Pulmonary Resuscitation) and first aid. The program meets OSHA requirements for the states of Oregon and Washington.

This workshop will include training in basic skills and basic AED (automated external defibrillator) operation.

Dec 3 (Salem), 8:30-12:30 Apr 29 (Salem), 8:30-12:30 Aug 11 (Salem), 8:30-12:30

$50

Difficult and Crucial Conversations: Keys to Improving Workplace Communication HR Academy #208 “We need to communicate better” is a common complaint in many workplaces. Sometimes it is difficult to put into words where the gap is between the way we want things to be and the way things really are.

There are many critical behaviors that lead to improved communication. We will explore scripting difficult and big-time conversations, your conflict style and skill building to develop alternative approaches, teaching skills for improved workplace conversation, and moving from conflict to collaboration.

Nov 11 (Portland), 1:00-4:30 Apr 14 (Salem), 1:00-4:30

$115 / $170

Expressing Yourself: Presenting Your Thoughts and Ideas

Sponsored by Cascade Employers Association in cooperation with the Oregon Organization Development Network, American Society for Training & Development, and Portland Human Resources Management Association.

Every Organization Development practitioner needs the basics. In this interactive series, you will learn the meaning of OD and key developments in its history; how experts put OD strategies into action; the many hidden barriers to OD success and how to scale them; and the key actions involved with the following session topics:      

Change Management Principles and the Transition Process Strategic Planning at its Best Team-Building Developing and Coaching Executives Survey-Guided Development and Focus Group Facilitation Process Improvement

Certificates will be presented to those who attend four or more sessions.

Oct 16, 23 & 30 and Nov 6, 13 & 20 (Tualatin), 8:30-10:30 $280* / $420 series price; $70* / $105 per individual session. *OODN, ASTD and PHRMA Members also pay Cascade Member price.

In this interactive class, explore the three key considerations we all must make when expressing ourselves. These skills are critical whether you are addressing your team members at a meeting or simply discussing some ideas with a coworker. Participants will practice skills and take away a proven outline for planning, organizing and delivering results-oriented messages. We will review specific techniques for overcoming anxiety associated with public speaking and dealing effectively with peers and authority figures.

Dec 17 (Salem), 8:30-12:00 Aug 4 (Eugene), 8:30-12:00

Marketing

$115 / $170

Commercial Printing

Proud Cascade Employers Association member

Digital Printing & Copying Signage & Displays Promotional Products & Apparel Bindery & Finishing Mailing Services

gisimarketing.com

Portland 503.224.5219

Salem 503.585.4320

Online Ordering & Fulfillment

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Trainer Development Presenting that Energizes You and Others Your credibility and influence are related to your presentation skills. In this two-part program, we will discuss at the first session how to assess your purpose, topic, and target group and how to organize and engage for maximum impact; at the second session, you will give a presentation and get supportive feedback.

We will also explore how to follow up so that the strong impression you make leads to meaningful results. (You have the option of arranging individual coaching.)

Jan 28 & Feb 4 (Salem), 1:00-4:30

$205 / $305

Train the Trainer Most workplaces have employees who are given the responsibility of passing specific information to the rest of the workgroup. It might be safety, some procedure or technique, or even important “tribal knowledge” critical to the success of your business. These trainings often lack consistency, structure or measureable learning outcomes. Some of us become reluctant trainers. Fear not! Join us for a dynamic hands-on learning experience that will sharpen your skills and spice up your training.

Jan 27 (Salem), 8:30-4:30 Aug 18 (Eugene), 8:30-4:30

$205 / $305

Compensation & Benefits Achieving Simple and Effective Pay Practices HR Academy #108 As the economy improves and pay becomes a top priority to employees, developing simple and effective pay practices will help employers attract and retain the talent needed to support organization success. Key learning points include relevant labor markets, basics of benchmarking, formal compensation plans, internal pay equity, and communicating pay practices.

Oct 28 (Portland), 1:00-4:30 Mar 17 (Salem), 1:00-4:30

$115 / $170

Fiduciary Responsibility in the 401(k) Plan – Am I At Risk?

Developing a Total Compensation Strategy Lab HR Academy #213 In a post-recession labor market focused not only on base pay, but on total compensation, employers are challenged with how to use their total compensation package to attract and retain top talent. In this handson session, learn the basics of total compensation development, design and strategy and work through various scenarios designed to help you better assess and develop a total compensation strategy for your organization.

Oct 14 (Portland), 8:30-10:30 Mar 10 (Salem), 8:30-10:30

$95 / $140

The term “Fiduciary” is one that can strike fear in the hearts of many employers. For others, it’s an issue that perhaps they’ve never heard of, or thought it might not pertain to them or their organization. The reality is that fiduciary liability exists in all 401(k) plans, but there are ways to reduce your exposure to risk while enhancing the quality of the 401(k) plan for your employees. This workshop will cover the basics of fiduciary liability.

Feb 18 (Salem), 9:00-11:00 May 20 (Salem), 9:00-11:00

$95 / $140

 Fresh, local pay data  For employers by employers  Over 500 jobs surveyed salarytrends.com

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Register Today!

cascadeemployers.com/events

Excellence in Training

Jenna Reed

Carey Klosterman

Curtis Farmer

Jerry Bumgarner

Glen Fahs

Ryan Orr

Gayle Klampe

Bill Swift Lynn Morris

Jocelyn Billings

You’re passionate about your business.

We’re passionate about protecting it.

That’s why we partner with Cascade Employers Association to offer a comprehensive workers compensation insurance program that saves you money while improving safety on the job.

Program highlights include: Q Members-only premium discount to all participating group members Q

Premium credit to workers compensation policyholders who maintain a qualifying alcohol and drug-free workplace program during the policy period

Additional savings opportunity for qualifying members!

Cascade Employers Association members who participate in association educational programs may be eligible for additional credit on property and casualty premiums.

To learn more contact your independent agent or to Âżnd an agent visit libertymutualgroup.com/business Program available to qualifying Cascade Members.

Credit for educational programs is subject to individual account underwriting review and approval.

‹ /iberty Mutual ,nsurance. ,nsurance underwritten by /iberty Mutual ,nsurance Co. %oston M$ or its af¿liates or subsidiaries.

Portland 503.224.5219

Salem 503.585.4320

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4068 Hudson Avenue N.E. Salem, Oregon 97301 Return Service Requested

Cascade Employers Association deliver

We deliver unsurpassed resources to develop good employers into great employers.

answers

grow

We work with employers to train, develop and grow their people.

Down to earth knowledge and insight in human resource management.

confidence

Our team’s strategic, yet practical, approach inspires your team’s confidence and credibility.

cascadeemployers.com