BiKBBI The Installer Magazine February 2020

installer

Issue 20 - Winter 2020

the

magazine

ASHCROFT KITCHEN INSTALLATIONS NAMED 'INSTALLER OF THE YEAR'

BiKBBI ANNOUNCES FOUR NEW SPONSORS! The official magazine of The British Institute of KBB Installation

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Contents Xxxxxxxx

1-4 March 2020 NEC Birmingham Visit us at:

Stand Y110

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WINNER OF 'THE INSTALLER OF THE YEAR AWARD 2020'

Independent kitchen or bathroom installer? Time to...

get on the bus

08 GET ON THE BUS! - PROTECTED 10

BiKBBI NEWS

12 KBIS USA REVEALS SKILLS SHORTAGE 14

NEW BiKBBI SPONSORS

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INDUSTRY NEWS BY KBBDAILY.COM

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INDUSTRY NEWS

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SPONSOR NEWS

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THE NEED TO INVEST IN INSTALLERS - HÄFELE

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INSTALLER OF THE YEAR

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ALL ABOARDI The KBB Bus is sponsored by:

protectmyinstall.co.uk/installers

34 EASY TO INSTALL 4-IN-1 TAPS FRANKE 38 BATHROOM WALL PANELLING SHOWERWALL 42

NEW AQ COLLECTION EXCLUSIVELY FOR TRADE - AQUALISA

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SMART LIGHTING - HAMILTON

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WASTE REMOVAL ADVICE

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KBIS USA REVEALS SKILLS SHORTAGE

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PLUG + LIGHT

OUR SPONSORS

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Welcome

Welcome ...

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NEW CUBAN OAK COLLECTION - DAVAL

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2020 BATHROOM TRENDS - VOGUE UK

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WORKTOP INSTALLATION ADVICE - SHERIDAN

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SMART HOME EXPO 2020 DETAILS

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PLUG + LIGHT CONTROLLABLE LIGHTING - GIRA

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CLIMATE CHANGE , CARBON NEUTRAL KITCHENS - ROTPUNKT

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KNOWLEDGE AND SKILLS ADVICE - RICHARD RENOUF

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TOOLS, POWERTOOLS AND EQUIPMENT ADVICE - FESTOOL

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WASTE REMOVAL ADVICE - ANYJUNK

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WATER SAVING TECHNOLOGY - ROCA

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INSURANCE MATTERS - UIB

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BUSINESS ADVICE - HOUZZ

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NEW NOVENTA COLLECTION - MOORES

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Q & A - CHRIS PARRY

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MOVERS AND SHAKERS

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KBB 2020

WIN!!

A new year and decade is upon us and I’m delighted that we kick off with on a positive foot.

Membership growth continues, despite challenging times for our industry and we launched our Protected initiative with signifies a new dawn for UK installations. I’m encouraged by initial uptake as we partner with several retail brands, including a test of the initiative with our longstanding partners at B&Q in a number of their stores.

I was pleased to accept an invitation to attend the North American trade show KBIS by our new friends at The National Kitchen & Bath Association (NKBA). The purpose of the trip was to better understand the global skills gap crisis and to share learnings on how we’re managing the challenge on both sides of the Atlantic. What is clear is that we face the same challenge – there are simply not enough installers to fulfill growth ambitions for our respective industries and unless we address this, we are set for failure.

I hope you enjoy the latest edition of the KBB Installer Magazine.

102 30 COMPETITION!

Damian Walters, BiKBBI CEO

INVESTING IN INSTALLERS

For all enquiries including editorial, advertising, advertorial, directory and promotional enquiries contact: ROB NICHOLLS OUR SPONSORS

e: rob@publicityengineers.com t: 01992 478 109

installer the

magazine

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Installer Profile

INTRODUCING ASHCROFT KITCHEN INSTALLATIONS LTD - WORTHY WINNERS OF 'THE INSTALLER OF THE YEAR AWARD 2019' At the prestigious ek&bbusiness Awards & Review 2019, held recently in London, Ashcroft Kitchen Installations Ltd scooped the much sought-after ‘Installer of the Year’ award.

Owned by BiKBBI member Billy Ashcroft, the company fought off many other deserving potential winners to scoop the now coveted award. The Installer Magazine spoke to Billy to discover how his business has risen to such prominence: Many congratulations Billy, what does winning this award mean to you?

It means a great deal to me and my family. I am over the moon that my work has been given this recognition.

How do you think you can use the title to your best advantage?

I think the Award will help me stand out from the crowd and give any prospective customers greater confidence in me.

What advice do you have for anyone else being nominated?

Just enjoy the experience and learn from it. It is a recognition in itself to be nominated. I was nominated and shortlisted in 2018, never won, but came back as winner in 2019.

So, going right back to the beginning, what got you into fitting kitchens?

It was more by chance than anything. I was asked to labour for a kitchen installer and after a load of boxes became a kitchen, I knew there and then that was what I wanted to do.

And how long have you been installing?

Since 1994, so coming up 26 years, based in Cumbria since

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2010. I am an all-in-one kitchen fitting tradesman, carrying out all aspects including plumbing, gas and electrics myself. I do have a part-time assistant who comes along with me for the first 2 or 3 days of a fit to assist with ripping out, building furniture and lifting of the worktops.

What’s has been your biggest challenge whilst growing your business?

Not being academic, however I went on to achieve Corgi, now Gas Safe status and my Part P Electrical qualifications.

Do you have any retail contracts?

Yes, I currently install kitchens on behalf of Wickes. I have previously fitted for B&Q and MFI. Why do you work with retailers?

There is a guarantee of regular work and the systems the large retailers use suit me.

What do you want from a retail contract?

Steady work and efficiency but it is also nice to feel part of a larger team.

What’s the secret of growing a successful business?

Hard work, punctuality, communication and a desire to succeed.

How has BiKBBI helped your journey?

The BiKBBI is a key to opening doors to new opportunities.

Being a member of the BiKBBI enables you to stand out with a professional status as an Accredited Installer. Also, without being a member of the BiKBBI I would never have had the opportunity to receive this award or recognition in any way.

Installer Profile

What are your opinions of the BiKBBI? The BiKBBI team are 100% committed as spokespeople for installers within the industry.

They are rooting for the people at the bottom of the supply chain and ensuring that good installers are recognised for the work they do but also ensuring that the customer can access good quality installers.

Can you foresee a time when you will be utilising the BiKBBI led apprenticeship scheme?

I wouldn't rule out taking on an apprentice in the future, so if that moment arises, I would certainly look into the BiKBBI led scheme. In the past, I have employed and trained 3 individuals who then progressed to become installers in their own right.

If you can offer one piece of advice for an apprentice, what will it be?

Don't expect to learn it all in one go, there is a lot to fitting a kitchen project aside from putting the cupboards on the wall, i.e. gas, electrics, plumbing, plastering and tiling. And to

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Installer Profile pursue kitchen fitting as a trade, quality comes with experience.

And if you had one piece of advice for an existing installer wanting to grow his business, what would it be?

Commitment, hard work, punctuality, communication and going above and beyond for customers.

What’s the future for your business?

Expanding with a 2nd installer/ team has been a consideration.

There is certainly still a possibility of this happening at some point.

Other than that I shall continue to strive to work to my own high expectations.

On a more personal note, do you have a family?

Yes, my wife Alison and 2 children, aged 15 and 7. Alison works for the company carrying out all of the administration and bookkeeping.

What do you like to do for leisure?

When not at work, I like to spend time with my family.

What would be a perfect weekend for you?

Walking around NASA Kennedy Space Center indulging in space and moon memorabilia.

Where is your favourite holiday destination?

Florida.

Favourite sport/team?

Everton FC. I have supported them since my Dad took me to a home match when I was a kid.

Finally, hopes and aspirations for the future both in your business and personal life?

As I am 52, my hopes and aspirations for both the business and personal life are to remain fit, well and healthy to continue to provide a stable home for my family and to continue creating customers' ‘Little Hollywood’, i.e. their dream kitchen. This is a term I often use when discussing a new kitchen with the customer, "Creating your Little Hollywood".

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BiKBBI News

BiKBBI CALLS FOR RETAILERS TO ‘GET ON THE BUS!’ Nicole Mercer, Press Officer

The British Institute of Kitchen, Bedroom & Bathroom Installation (BiKBBI) is once again partnering with KBB, the premier industry trade show held between 1st and 4th March 2020 at the NEC Birmingham, and is calling upon independent retailers to ‘Get on the Bus’!

We cannot wait to attend the event in March and we’re expecting to share some exciting news as part of the event."

Offering something a little different to a traditional exhibition stand, the institute plans to drive a bright red London Routemaster bus into the exhibition hall, where they will host a series of themed events from through out the

WHY INSTALLERS SHOULD VISIT THE UPCOMING KBB SHOW It’s hard to believe that the KBB exhibition is upon us again!

Come the first week in March, I, along with the BiKBBI team, will be pitching up at the NEC again to meet our members, sponsors, partners and other industry friends.

For any of you who are sceptical about visiting, then maybe you should view it as a market place where you have a unique opportunity to witness the industry at its best. Where you can get ideas and discover what’s new and better still, bump into friends and share a pint or a coffee and a quick catch up -and meet the BiKBBI team of course!

You will see from the advertisement on the facing page that the BiKBBI is doing something unusual this year by using a London Routemaster bus as part of its exhibition stand, it will be impossible to ignore and fun to visit.

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show. The iconic British double-decker, has been kindly sponsored by Victoria Plum Trade.

The BiKBBI’s attendance will include a series of events aimed at its publics, including live social media broadcasting, press awareness sessions and an open invite to independent retailers to find out more about the new Protected initiative and partnership with the institute.

Communications Manager Nicole Mercer commented,

The show was initially regarded as one that was more useful for KBB retailers but this has changed in recent years a growing number of installers are attending so why not put a day aside and enjoy socialising whilst seeing what’s new. The BiKKBI bus can be found on stand Y110."

“We cannot wait to attend the event in March and we’re expecting to share some exciting news as part of the event. Our live broadcasting was a huge success at the 2018 exhibition, with over 1.8m views internationally. We’re also using the opportunity to connect with retailers and share details of the Protected initiative.”

Nicole added, “It’s time to get on the bus and we look forward to welcoming you aboard, and we’d also like to thank Victoria Plum Trade for their support… ding ding.”

Rob Nicholls Editor & Publisher, BiKBBI The Installer Magazine

The show was initially regarded as one that was more useful for KBB retailers but this has changed in recent years a growing number of installers are attending so why not put a day aside and enjoy socialising whilst seeing what’s new. The BiKKBI bus can be found on stand Y110.

1-4 March 2020 NEC Birmingham Visit us at:

Stand Y110

Independent kitchen or bathroom installer? Time to...

get on the bus

The KBB Bus is sponsored by:

protectmyinstall.co.uk/installers 9

BiKBBI News

#Installation Systems

BiKBBI PARTNERS UP WITH TRADING STANDARDS The BiKBBI has announced that it’s become a Primary Authority Partner with Nottinghamshire County Council Trading Standards.

The partnership with Trading Standards provides a single pathway between the two organisations, promoting best practice with members and access to training, development, regulatory advice and guidance including support with compliance in line with one of the BiKBBI’s core objectives.

Primary Authorities provide advice to businesses that other local regulators must respect on compliance with the regulations.

The scheme is overseen by the Office for Product Safety and Standards (OPSS) and BiKBBI now appear on the Primary

Authority Register, after being nominated by The Secretary of State.

Commenting on the partnership, BiKBBI CEO, Damian Walters, said: “We have formed a number of strategic partnerships and I’m delighted that our new relationship with Nottinghamshire County Council Trading Standards will support our efforts towards compliance as it’s a hot topic within the industry.”

One of the first areas of support that Trading Standards have supported BiKBBI with is the development of a model Contract for Service between members and their customers, helping members to set solid contractual foundations with their customers.

We have formed a number of strategic partnerships and I’m delighted that our new relationship with Nottinghamshire County Council Trading Standards will support our efforts towards compliance as it’s a hot topic within the industry.”

Roca installation systems offer an affordable solution when a practical, hygienic and modern bathroom design is called for.

A wide range of different installation options are available, allowing easy install of wall-hung and back-to-wall WC’s along with bidets and basins.

Discover more at

www.uk.roca.com

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BiKBBI News

KBIS USA REVEALS SKILL SHORTAGE SIMILAR TO UK BiKBBI CEO, Damian Walters, was invited to attend The Kitchen & Bath Industry Show (KBIS) as a guest of the North American Trade Association, The National Kitchen & Bath Association (NKBA) in January.

KBIS, which was held at The Las Vegas Convention Centre, is North America's largest trade show dedicated to all aspects of kitchen and bath design. This extensive exhibition showcased the freshest designs from over 600 leading brands, it is a one-stop shop providing attendees and exhibitors the ultimate destination to network, exchange ideas and build their businesses.

The, event, which welcomed a staggering 30,000+ visitors, attracts an international delegate and was preceded by a visit from the Americans to Cheshire last year to discuss their Global Connect programme.

The purpose of the BiKBBI’s attendance was to better understand the global skills gap crisis and how the Americans are tackling the subject. Speaking at the event, Damian Walters said, “It’s clear that the global skills shortage is reaching critical levels. For all the many challenges the American industry faces, the ‘critical and well documented’ one is that of a skills shortage, and this topic certainly played centre stage on their agenda for the show.

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BiKBBI News Damian continued, “I was surprised at how much emphasis there was on the skills shortage over there. But what surprised me most, was that there was a clear plan on how to tackle the problem and an acceptance from the entire industry that the situation exists and indeed needs addressing. The UK needs to pay close attention to how this state of affairs is being handled by the Americans if we’ve any chance to deal with our own problem”.

The NKBA have created a ‘Next Up’ initiative which aims to address the skills shortage across the industry. KBIS welcomed over 300 students from across the United States to introduce them to the best of the industry, to include manufacture, design and installation, which plays just part of their strategy to attract the next generation of school leavers to the industry.

Speaking at their State of the Association talk at KBIS, NKBA CEO Bill Darcy Jr. said that the Association would focus on a three prong strategy that would in the first instance provide high-school students with a handson exposure to design and construction.

Secondly, they aim to change the dialogue about the various pathways into a lucrative career within the industry and thirdly, they aim to connect interest to action.

I was surprised at how much emphasis there was on the skills shortage over there. But what surprised me most, was that there was a clear plan on how to tackle the problem and an acceptance from the entire industry that the situation exists and indeed needs addressing."

At the centre of the programme they aim to introduce is ‘Career Test Drives’, an initiative that brings the industry to high-school students, introducing them to all aspects of the industry from design to installation.

The NKBA bring the industry to school gymnasiums, like a mini-exhibition, where students get actual hands on experience designing and installing product.

“This is a real proactive initiative that takes the industry to the schools. The industry unites and is tacking this challenge head on.

The BiKBBI has created a new, but special bond with the NKBA which will collaboratively approach the skills shortage on both sides of the pond” said Walters.

Despite being thousands of miles from home, The British were well represented at KBIS in Nevada with many representatives from the UK attending the show including BiKBBI members Liberty Fitting Services attending as well as BiKBBI Sponsors Classic Marble and Compusoft (pictured).

KBIS is back next year, in Florida – to find out more, please visit www.kbis.com

Bill Darcy Jr, CEO, NKBA

The Association would focus on a three prong strategy that would in the first instance provide high-school students with a hands-on exposure to design and construction.

Secondly, they aim to change the dialogue about the various pathways into a lucrative career within the industry and thirdly, they aim to connect interest to action.

To watch The State of Association address by NKBA CEO Bill Darcy, please click on 'play' above.

300 students get to tour the KBIS show floor with the #NKBANextUp program. They’ll get the chance to meet industry leaders, ask questions, and learn about exciting design and construction career options in kitchen and bath. Careers aren’t “one size fits all” so why do we have to treat them that way?

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BiKBBI News

NEW BiKBBI SPONSORS DEMONSTRATES DIVERSITY OF SUPPORT The BiKBBI welcomed the arrival of 2020 by announcing that it has strengthened its industry standing by adding four new corporate sponsors.

Underlining its diversity of industry support the new sponsors include a major bathroom retailer, a direct worktop supplier and a CAD software supplier:

Victoria Plum Household name Victoria Plum, founded in 2001, has been at the forefront of online bathroom buying for nearly 20 years, pioneering new and innovative ways to help make life easier for their customers. As a major Bathroom retailer, VictoriaPlum.com has helped almost 2 million customers across the UK. Importantly, VictoriaPlum.com works extensively across the ‘Trade’ sector having already attracted some 20,000 trade customers!

“We’re very proud to become a Corporate Sponsor of BiKBBI and be a part of the great work they do through Education, Standards and Support” commented James Garrison, (pictured) Head of Trade at VictoriaPlum.com “At VictoriaPlum. com, we strive to give ‘Best in Sector’ customer service through our dedicated Trade Account Management team, supporting our industry by providing over 6,000 products along with specialised advice, while making sure that the Installers we work with, feel supported and valued. This is reflected in our industry leading Trust Pilot score. I am really looking forward to working closely with BiKBBI and its members in the coming months and years”.

VictoriaPlum.com works extensively across the ‘Trade’ sector having already attracted some 20,000 trade customers!

Worktop Express Worktop Express is one of the UK’s largest online worktop suppliers, supplying over 650,000 worktops to its customers since 2009. Along with their sister company Solid Wood Kitchen Cabinets, the worktop specialist also has a number of nationwide showrooms that showcase its products direct to customers.

Worktop Express also provides a next-day sample service, facilitating an opportunity for customers to experience the company's product quality from the comfort of their own homes.

Worktop Express stocks over 100 high-quality, affordable styles of solid wood, laminate, solid laminate and solid surface worktops in a huge range of sizes, with lengths of up to 4.1m and widths up to 1240mm, which are available on a next-day service via their in-house two person delivery service, operational six days per week.

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Victoria Plum

Worktop Express

Worktop Express stocks over 100 high-quality, affordable styles.

Jon Shepherd, Managing Director, (pictured) Worktop Express said: “This is an exciting time for Worktop Express to be partnering with BiKBBI, as we realise the need for installers to have a comprehensive range of worktops available as soon as the next day for a great price. We are committed to providing products of the highest quality and making the process of ordering and fitting worktops as easy as possible for installers, enabling them to deliver high-quality projects that their customers will love. All of this supports BiKBBI’s mission of delivering high standards to customers in the KBB industry”.

BiKBBI News Dassault Systèmes

Dassault Systèmes Also commiting to the BiKBBI ethos is 3D/CAD specialists Dassault Systèmes who has introduced the HomeByMe for Kitchen Retailers application, an easyto-use 3D planning solution. This interactive 3D room planning experience, dedicated to kitchen retailers and their customers, combines 3D digital space planning, automation and intelligence in one solution to engage consumers in a seamless omnichannel design process that improves retailer business.

Speaking on behalf of Dassault Systemes and the HomeByMe Enterprise Solutions Team, Simon Booker, (pictured) VP Sales & Marketing 3DVIA, comments, “We are excited to partner with Damian and the team at BiKBBI. With a growing network of retail industry expertise, installers and UK contacts, we look forward to meeting members in the industry and to continue driving digital transformation. With our unique blend of 3D online planning and automation we truly believe “Seeing is Believing” for retail clients. If you would like to know more please contact Simon.booker@3ds.com.”

BiKBBI Communications Manager, Nicole Mercer added, “We are delighted that four more diverse companies have joined the BiKBBI family and we look forward to working with them over the next year and beyond. Our relationship will provide members with access to a great range of products, available on a nextday service, as well as training and development opportunities that we’ll jointly deliver which supports our educational objectives.”

This easy-to-use interactive 3D room planning experience, dedicated to kitchen retailers and their customers.

Showerwall

Showerwall Highly respected industry brand name Showerwall has recognised and committed to the institute’s core pillars of education, standards and support.

Based in Staffordshire, the Showerwall brand is owned by IDS (International Decorative Surfaces) and the product offers a versatile and easy to fit bathroom wall panelling system that is a fantastic alternative to tiles.

Steph Harris, (pictured) Product Manager for Showerwall, comments about becoming a BiKBBI corporate sponsor, “The new partnership with BiKBBI will help us to embed installation standards and recognises the important role that installers play in maintaining Showerwall’s brand values. It will provide end consumers with extra peace of mind of a high-quality bathroom wall-panelling product that is backed by the assurance of a 15-year guarantee.”

Speaking on behalf of the BiKBBI, Communications Manager Nicole Mercer states, “Showerwall is a highly recognisable brand and the nature of the product, being quick and comparatively inexpensive to install, has perfect synergy with our membership. We look forward to working with them over the months and years ahead.”

A Showerwall editorial feature can be found on pages 38-40.

Showerwall offers a versatile and easy to fit bathroom wall panelling system that is a fantastic alternative to tiles.

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Industry News

supplied by

FRANKE ANNOUNCES ACQUISITION OF SINKS & NEW THINGS REGIONAL SALES MANAGER FOR KBBG Franke UK has announced that it has acquired Ashford-based distributor Sinks & Things through a share sale that was completed on the 6th January 2020.

Sinks & Things had been one of Franke’s original distributors since the 1970’s, when the Swissbased brand of sinks was first introduced into the UK market.

It has since grown to be a major distribution partner for Franke UK.

Sinks & Things will retain its trading name and continue to distribute the entire Franke portfolio, whilst operating as part of Franke’s distribution network (which includes Waterline, Swift, Forth & Clyde in Scotland, Bodel

in Northern Ireland and Kitchen Accessories Ltd (KAL) in the Republic of Ireland).

From April 2020, PJH will be leaving Franke’s distributor network by mutual agreement.

Neil Clark, Managing Director of Franke UK commented: “Sinks & Things are a long-standing and loyal partner to Franke, and we want to strengthen our relationship and regional presence in London and the South East where Sinks & Things is well established. The acquisition enables us to invest in the business to take it forward

with enhanced customer service, delivery and operations and continue building on the heritage of our distribution partnership that has successfully spanned almost 40 years.”

Mark Bristow, Managing Director of Sinks & Things said: “Sinks & Things is very proud of its long association with the Franke brand and the loyalty of retail customers across the region.

The acquisition enables the business to continue providing its customers with access to all Franke products and taking the business to a new level through further investment and support.”

VOGUE (UK) WINS 'BATHROOM EQUIPMENT SUPPLIER OF THE YEAR 2019' Vogue (UK), has won the SME News 2019 Midlands Enterprise Award for ‘Bathroom Equipment Supplier of the Year’.

The SME News Midlands Enterprise Awards celebrates ‘industrious and hardworking individuals and businesses’ based in the Midlands region to reward ‘innovation and excellence in business practice, as well as outstanding overall performance’. Recognising key businesses in East and West Midlands for driving innovation and maintaining healthy competition between sectors, Vogue (UK) has scooped the ‘Bathroom Equipment Supplier of the Year 2019’, reinforcing last year’s win as ‘Best Bathroom

Heating & Accessories Supplier 2018’ Steve Birch, Sales Director at Vogue (UK) says “To be recognised in our region for two years running is a great accolade, enabling us to continue to influence current and future heating trends. As a premium manufacturer, it is our responsibility to grow our business with brilliant local talent and I believe our team’s dedication to customer service at Vogue (UK) has been the key driver of our success.” www.vogueuk.co.uk e: info@vogueuk.co.uk t: 01902 387000

The Kitchen Bathroom Buying Group (KBBG), a European kitchen and bathroom buying group for independent kitchen and bathroom specialists and BiKBBI sponsor, has announced the appointment of its new Regional Sales Manager, Midlands.

Neil Whitaker-Johnson joins the KBBG, part of DER KREIS, having held previous positions of national and regional sales manager in various roles across companies including Blanco, Faith Furniture Company, Astracast and 1810.

In his new role, WhitakerJohnson will support the sales team and maintain contact with current customers. It is anticipated that he will help to further establish and expand the KBBG customer base with new independent kitchen and bathroom retailers throughout the Midlands.

“This is a very exciting time in the industry and is a tremendous opportunity. I have watched the KBBG develop and grow, delivering substantial benefits for the independent kitchen and bathroom specialist. Times are always challenging for business and this is certainly the right time for the independent retailer to come on board,” commented Whitaker -Johnson.

Bill Miller, Managing Director of the Kitchen Bathroom Buying Group added: “Neil joins the company with excellent industry skills, market knowledge and experience. Neil’s credentials are vital to meet our ambitious targets and to develop the company to the next level of business growth. We are thrilled to have Neil on board.”

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Industry News

supplied by

KOHLER AND ROCA WINS GRAHAM WEST ONE ‘BATHROOM SUPPLIER OF THE YEAR’ BATHROOMS PART IN CLERKENWELL Roca, is a winner of the ‘Bathroom Supplier of the Year Award’ at the recent Graham Plumbers’ Merchant’s awards dinner.

Roca received the award, which recognises bathroom manufacturers that foster a deep understanding and partnership with the Graham business, for offering quality products and demonstrating ‘excellent customer service.’

Lucy Barriball, Category Manager at Graham, commented: “Roca won the award because they have proactively worked with us this year to deliver strong growth, helped our people to

Kohler and luxury bathroom retailer West One Bathrooms have announced plans to part ways in their shared managed showroom space on Clerkenwell Road, London.

After ten years of a successful partnership and three years of jointly managing the Kohler Experience Centre, the decision has been made so that both Kohler and West One Bathrooms can allow for more growth through separate Clerkenwell ventures.

Kohler has announced that it remains committed to its showroom. Opened as the first European Kohler Experience Centre in 2017, it will continue to showcase the brand’s range of luxury bathroom items alongside its Mira and Rada brands.

Craig Baker, Managing Director for Kohler Mira Ltd said: “It’s an exciting time for both us and West One Bathrooms as we part to manage our own Clerkenwell showroom spaces. Our Kohler Experience Centre model is popular around the world and we will continue our brand presence in this creative London district to inspire architects and designers.

We look forward to continuing our relationship with West One Bathrooms as a supplier of Kohler, Ann Sacks and Kallista through their wider network of showrooms."

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BC DESIGNS RECORDS MOST SUCCESSFUL YEAR TO DATE

sell their products through comprehensive training, and tailored their offer to our requirements.”

Lawrence Hodgson, National Accounts Manager for Roca, commented: “We are thrilled to have been presented with this

BC Designs has announced that it has more than doubled its turnover since 2018, in what marks the company’s 20th year of trading. It has reported significant like-for-like sales increase through developing new business and markets ensuring that the company has met its ambitious growth plans.

award from the Graham team.

It clearly demonstrates the hard work and dedication our team have put into building the relationship with Graham and its employees. We are looking forward to helping them grow in the future and working together in partnership.”

along with a new showroom and distribution warehouse so that we can continue to deliver excellent service to our customers.”

Darren Allison, Managing Director at BC Designs, said, “2019 marked the start of a new and exciting period for the company and we begin 2020 in a strong position. We have exciting product launches and collaborations on the horizon,

SENSIO APPOINTS NEW OPERATIONS DIRECTOR Sensio Lighting, the family run business providing LED lighting to the kitchen, bathroom and bedroom market, has appointed Stuart Law as its Operations Director to the Board. Law, a Senior Operations professional who spent the vast majority of his career in manufacturing at Procter & Gamble, will take over the role from Paul Harvey, who after four years of success in the position will be moving to focus on special projects for the business.

Law started his career as an engineer and, following progression into senior manufacturing management, worked for many years

and Lighting. Law is educated to a Master’s degree level and trained within a wide variety of specialisms. He champions a Continuous Improvement (CI) philosophy, and will be supported by Harvey as he transitions into the team at Sensio.

throughout Western Europe and the UK from a Brussels base.

A specialist with experience in Lean Methodology, Automation and Cultural Development, his experience spans across FMCG, MPO, Ceramics, Printing, Plastics

Commenting on the new team structure, Managing Director, Michael Linsky, said: “Stuart is joining at an exciting time of growth for Sensio. Despite a challenging economic environment, we are in a very strong position and his expertise is a great match in helping us to achieve our ambitions. I’m thrilled he is on board.”

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A WILSONART COMPANY

19

Industry News

supplied by

WREN LAUNCHES IT INTERNSHIP FOR UNDERGRADUATES

The internship is available in the following five tailored courses: • PHP Developers • JavaScript Developers • iOS Developers • DevOps Engineers • Software Testers Wren Kitchens IT Director, Craig Douglas, said: “With limited prospects in the region like this, we’re proud to be offering an exceptional opportunity for the next generation to gain unrivalled experience in a first-class tech team, and to secure a fulltime position before even graduating.

This summer, Wren Kitchens is launching an IT internship programme for undergraduates that will 'develop the next generation of talented tech professionals.'

The 12 week programme, aimed at second year IT university students, is a competitively paid internship that will take place at Wren’s headquarters in Barton-upon-Humber, North Lincolnshire.

Wren plans to welcome over 200 IT graduates and interns over the next two years in order

to cater for the rapid growth of the company.

It will offer full-time positions to those that shine, and interns will be personally mentored by senior members of the team whilst they work on developing live systems to further improve customer experience.

“We’re committed to investing in training and development in our tech professionals, as well as offering career opportunities within the business to ensure that they can succeed in a long and successful career here at Wren.”

BSH UK & IRELAND APPOINTS NEW CEO

SIMON TAYLOR MARKS 35 YEARS BY INVESTING IN NEW SHOWROOM AND WEBSITE Simon Taylor Furniture, the award-winning bespoke furniture manufacturer, has announced that it is investing in a new showroom to celebrate 35 years in business. The Cane End Works HQ in Bierton, Buckinghamshire, will feature new handpainted Shaker and contemporary kitchen displays and appliances from premium brands such as Gaggenau, Miele, Novy and Siemens, in order to mark the company’s milestone anniversary. It’s also set to feature bathroom displays from suppliers including Villeroy and Boch and Perrin and Rowe.

Simon Taylor will also be investing in a new website in 2020, which will help showcase its range of bespoke kitchens, bedrooms, bathrooms and fine furniture. The new site, which also marks 35 years in trading, is set to feature photography

by Darren Chung, and will also

have monthly blog content and additional social media activity.

Simon Taylor, Managing Director, Simon Taylor Furniture, said: “I have always had a passion for making truly bespoke furniture and the last 35 years have been both very fruitful and enjoyable as no two projects have ever been the same. Over that time, I have also made a lot of good friends in the KBB industry: colleagues, clients, suppliers and competitors.

“We are celebrating this anniversary by making a major investment in the future of our business, both with the refurbishment of the showroom and the creation of a new digital platform to showcase the Simon Taylor Furniture brand. I am excited about the plans we are undertaking as I am already looking forward to our next big anniversary, in five years’ time.”

BSH UK & Ireland, the subsidiary company of the BSH Hausgerate GmbH, has announced Gunjan Srivastava as its new CEO. Srivastava, who will succeed Andreas Meier as he begins a new role as EVP, Head of Consumer Product Division at BSH in February 2020, has many years’ experience in the home appliances market and has been with BSH since 2014.

He joined the company as CEO and Managing Director of BSH India, where he was instrumental in building the brand portfolio and sales and customer service infrastructure in India.

Srivastava’s current role sees him running the BSH businesses across the AsiaPacific region including India, South East Asia, Australia and New Zealand. Prior to BSH, he was Managing Director of Sennheiser Electronics India and has also held senior positions in companies such as Philips, Gillette and Wipro. Srivastava is set to in his new role in April 2020, with Ting Mensing, CFO of BSH UK & Ireland, deputising in the role alongside her current responsibilities during the interim period.

Commenting on his appointment, Gunjan Srivastava

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said: “I’m delighted to be joining BSH UK & Ireland as the new CEO. “It’s an exciting time to be taking over, as we look to build on the success the business has enjoyed during Andreas’ time as CEO. Working in the European market is an exciting opportunity for me, after over five years working across the Asia Pacific region, and I’m looking forward to getting started in the role in April.”

Andreas Meier added: “I’m pleased that Gunjan will be succeeding me as CEO in the coming months and I’m extremely confident the business will continue to have a successful time under his leadership.

“Despite numerous challenges and uncertainties during the past five years, we have enjoyed a huge amount of success and the foundation of this has been the professionalism and collaborative culture of our employees and customer base.

I would like to thank everyone for their support during my time as CEO, and I look forward to seeing the business continuing its success in the coming years.”

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Industry News

STEEL CUCINE - THE APPLIANCE OF DESIGN - WITH KNOBS ON! The ENFASI DESIGN40 ALL BLACK range, from Italian appliance manufacturer Steel Cucine is recognisable by its Linear design and its industrial aesthetic including masculine control knobs. It is manufactured in the latest matt black soft touch finish. The range includes extraction hood, single and double ovens with grill and pizza.

Designed for optimal functionality and style, the ENFASI DESIGN40 ALL BLACK induction hob features cabinet and worktop mounted control knobs, extending cooking space providing planning options for clean line contemporary kitchen design.

With true Italian flair, the slimline range cooker hood is designed with the same proportioned linear design. www.inhouseltd.co.uk t: 01661 842304

ANTIQUE BRASS FINISH IS A SERENE LOOK FOR TRADITION BATHROOMS

Abode’s new Serenitie brassware collection is available in an exquisite Antique Brass finish.

Responding to the huge trend towards ‘alternative’ finishes, Abodes’s Antique Brass pairs perfectly with the Serenitie design, featuring cross handles that add real personality to a bathroom.

The hot and cold indicators on each handle are kept subtle to blend seamlessly into the tap’s design, while the quarter turn handles ensure precision flow and ease of control for the user.

The Serenitie collection includes a full range of brassware for the basin, bath and shower, for co-ordinated styling throughout the bathroom. The range includes monobloc and wall-mounted basin mixers, bath filler and bath shower mixer with shower handset, plus basin and bath clicker wastes, all in matching Antique Brass.

For the shower Serenitie by Abode includes a concealed thermostatic shower valve, circular combined wall outlet, hand shower & bracket, shower heads and a wall-mounted circular shower arm. www.abode.eu | t: 01226 283434 | e: info@abodedesigns.co.uk

22

Industry News

GIVING CONTROL BACK TO THE CUSTOMER

Installing a hydronic plinth heater is a great choice for home owners when either replacing kitchen radiators or planning a new kitchen. Plinth heaters can not only save space, they are much cheaper to install when compared to under floor heating.

Although plinth heaters are proven to be one of the best choices in heating a kitchen compared to traditional radiators or underfloor heating, in the past they have lacked controllability.

Control was by means of a simple rocker switch to turn the heater on or off manually and so when a radiator was replaced with a plinth heater, end-users lost control as they no longer had the benefits of a simple thermostatic radiator valve with radiators which would maintain the kitchen temperature.

Until now, consumers who are energy conscious only had one option which was to turn the plinth heater off manually to avoid over heating their kitchen during cooking periods. It could also leave the them facing a cold kitchen in the morning if they forgot to turn the heater back on again.

Some may have overcome this dilemma by installing a hardwired thermostat to control their plinth heaters but then this would result in increased installation costs.

British heating manufacturer, Thermix has found a solution to overcome the conundrum of plinth heater controllability,

and is able to give its customers a level of control as comparable to a radiator. The company has introduced its hydronic plinth heater which is controlled by a wireless thermostat which regulates room temperature.

Its wireless models not only provide temperature control in the kitchen but also the end-user needn’t worry about wasting energy.

The Thermix wireless plinth heater is also available with a programmable thermostat, providing a 7-day timing facility.

This allows the user to set the timing as well as the temperature.

Each model is available with four different heat outputs ranging from 1.5kW to 2.4 kW. Also offered, is a choice of front grilles, including the popular brushed stainless steel version, and a range of powder coated options in white, silver or black. For customers who want to colourmatch their plinth, provided, is a self-colour grille ready to paint.

SEEING IS BELIEVING! WITH

KITCHEN DESIGN IN MINUTES, NOT MONTHS

Customers also choose from a simple wireless thermostat to a smart phone controlled thermostat. For larger kitchens multiple wireless plinth heaters can be controlled by a single thermostat.

With the help of their low water content, plinth heaters provide faster heat response and leave much less residual heat when the heater turns off. This feature not only provides comfort heating to the user but also saves energy by not heating the room when it’s not needed.

VISIT OUR SITE TO LEARN MORE enterprise-home.by.me

www.thermix.co.uk

CONTACT US FOR A FREE DEMO simon.booker@3ds.com

OR

23

Sponsor News

BUSHBOARD CHOSEN FOR BBC’S 'YOUR HOME MADE PERFECT AGAIN' Your Home Made Perfect is the first ever British virtual reality and visual effects property show.

Presented by Angela Scanlon, the ground-breaking property and makeover series sees innovative architects, Laura Jane Clark and Robert Jamison, transform ordinary homes into extraordinary ones. The results are presented to the homeowners using virtual reality headsets, giving them a real life look at how the changes will work.

The show, broadcast in the autumn featured homeowners Ruth and Lindsey, looking to make improvements to their existing

home and kitchen. After seeing virtual presentations of how the two architects would change the home, the couple chose Laura’s plan which featured Bushboard Evolve solid-core laminate worksurface in the Caldeira décor for the striking new kitchen surfaces and complementing coffee tables.”

“The architect’s design for the interior was crisp, clean and uncluttered – open shelving and the delightful handle-less design of the kitchen means it looks fresh but timeless.” commented interior designer, Sian Astley, who is the build project manager for the show. “The Caldeira décor of

Bushboard Evolve brings warmth and modernity and it is so easy to work with.”

Homeowner Ruth Thomas said “The whole project was an amazing experience. When it came to the kitchen, we had not heard of Evolve, but we are delighted with the slim lines and striking colour of Evolve. The worktop is the hardest working part of the kitchen, so we wanted something that will endure.”

Caroline Elliott, Head of Product for Worktops at Wilsonart UK, the group to which Bushboard belongs, explained, “The Your Home Made Perfect scheme

for Ruth and Lindsay’s home is a lovely example of Evolve’s versatility, especially with the integrated drainer grooves and undermount sink, which are so important for completing the seamless, modern look they’ve chosen. The bespoke coffee tables are such a creative use of the offcuts and a great transitional touch between the kitchen and living areas.”

To find an local Evolve showroom by visit: www.bushboard.co.uk/ home-owners www.bushboard.co.uk t: 01933 232 242

NEW VITRA BROCHURE FOR TAPS, SHOWERS AND ACCESSORIES VitrA Bathrooms has one of the largest collections of brassware and complementary accessories on the market, catering for every style and need. With designs that range from the pared down elegance of Origin with its exciting selection of finishes to practical, easy to use designs such as X-Line, Solid S and Suit L (featured on the front cover).

Thanks to a brand-new colour 130pp brochure, retailers, designers and consumers will

24

be able to see the complete range in an easy to follow format. The new brochure includes all taps, accessories and showers and is the ideal reference point for every need from a complete re-design to a fast facelift.

“We’ve designed the brochure to be very consumer-friendly”, says Marketing Manager Margaret Talbot. “The format makes it as simple as possible to find a product that fits with the customer’s technical and design needs.

For example, we’ve included a step by step guide on how to choose a shower and helpful information for the ecoconscious. The products are marked with icons to make it easy to identify features such as their required water pressure or thermostatic control.”

The new brochure will be available to download from www.VitrA.co.uk/brochures www.VitrA.co.uk

Sponsor News

VITRA LAUNCHES SMART PANEL FLUSH PLATE The VitrA Smart Panel flush plate uses the latest digital sensor technology to create the most hygienic and efficient WC flush possible.

As the digital home evolves, VitrA has combined smart technology with water-saving design in a modern and elegant flush plate.

Made in glossy black glass, the panel features an anti-fingerprint finish making it easy to wipe clean. The smart panel system can be synced to the owner’s mobile phone through VitrA’s app: V-Care Smart Panel (compatible for IOS and Android devices), allowing the user to remotely flush using the app. From the day of instalment, the app begins to record usage data and has regular reporting features, allowing households to see their weekly water usage and identify how they can be more efficient. The app also relays local

water announcements and power updates to aid better management of flushing systems.

VitrA’s Smart Panel has three flushing options: a full flush, half flush and a periodic flush, allowing the user to have control over water usage. Designed with hygiene in mind, the new periodic flush mode can be set to regularly wash out the bowl, minimising the risk of dirt and stains accumulating and keeping waste pipes clean. An auto-flush mode is also available, supplying the optimum volume of water according to each flush. For families, the smart flush plate can be locked as a safety precaution for children. The VitrA Smart Panel’s eco-conscious intelligence and sleek design makes it a must-have for all bathroom design. www.vitra.co.uk

USING 3D TO SELL A BATHROOM IN MINUTES Customers often want to know what their new bathroom is going to look like, especially when they are spending a lot of money. A 3D image of what it will look like gives them that reassurance and is a lot easier to create than many realise.

Innoplus was originally designed for bathroom installers to use, as it makes designing simple to do. Short-cuts, such as using room templates and dragging and dropping furniture into place make creating the room much easier than most design software. You can even tile an entire room in seconds by dropping in a tile into the room design.

One of the many benefits of using software for planning a bathroom is that it saves a lot of time when customers change their minds.

Changing tile designs, the type of taps used and anything else can be done in a few clicks and once seen in a design will reduce the amount of changes and uncertainty a customer has.

Plans and elevations are also produced while you design, so once the design is agreed the tiling plans and everything you need to install are ready to be printed. All of these can save a huge amount of time and when time is money, it can be a big benefit to a small business.

To find out whether you would save time or money with CAD software, try this simple calculator: www.compusoft.group/ calculator

25

Sponsor News

WILSONART APPOINTS NEW PRODUCT MANAGER FOR ADVANCED SURFACE TECHNOLOGY Wilsonart UK has appointed Andrea Freeman to the role of Product Manager for Advanced Surfacing Technology.

Andrea joins during an exciting period of growth for the group.

Wilsonart UK is part of the laminate surfaces company, Wilsonart USA, and Andrea is tasked with driving innovative product development and launch to market of AST products, which include digitally printed

decorative surfaces for a variety of commercial uses.

Lindy Tegg, HR Manager at Wilsonart UK, says: “Andrea is here to propel our AST capabilities into the next phase, and we’re excited to have her on board as a champion for the technology we’ve invested in.”

UK following roles at Barbour, The Beehive Brand and Redana Studio.

An experienced creative director and designer, Andrea brings her commercial talents to Wilsonart

Andrea says, “The AST works at Wilsonart are state of the art and I’m excited to explore all the

opportunities. There’s scope to reinvent the commercial surfacing landscape within just a few years.” www.wilsonart.co.uk

ROMAN’S SHOWERING PRODUCTS FEATURED IN GRAND DESIGNS PROJECT Roman, the long established British manufacturer of shower enclosures, screens, wetrooms and trays, was recently involved in a unique Grand Designs project which was aired on Channel 4.

Homeowners, Paul and Amy Wilkinson, chose an unusual structure for their grand design project in five circular timber buildings linked by walkways.

Roman specified products to create bespoke and complement solutions for five en-suite bathrooms that fulfilled the customer’s modern and contemporary brief. These included: Roman’s Liberty black grid wetroom panels, Decem hinged door and side panel and Lumin8 quadrants and trays.

26

David Osborne, Managing Director of Roman commented: “It was a privilege to be involved in such a remarkable development whereby we achieved the luxury end result that had envisaged for such a long time.”

The distinctive design of the development significantly reflected the choice of furniture. Paul and Amy Wilkinson decided to keep the ‘circular’ theme through the whole of the property from the living area to the kitchen right through to the bathrooms. Roman specified a selection of shower designs and one shower style in particular fitted the project perfectly, the Lumin8 quadrants and trays, which characterise an

oval shape and complemented the circular design beautifully.

David Osborne summarised, “It’s always a pleasure to work with Grand Designs and I can only say

that this project was an amazing space and we had another amazing outcome.” www.roman-showers.com t: 01325 311318

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Sponsor News

‘HOMEBYME FOR KITCHEN RETAILERS’ DELIVERS AN EXCITING NEW 3D PLANNING EXPERIENCE New BiKBBI sponsor, Dassault Systèmes, has introduced its ‘HomeByMe for Kitchen Retailers’ application, an easy-touse 3D planning solution.

This interactive 3D room planning experience, dedicated to kitchen retailers and their customers, combines 3D digital space planning, automation and intelligence in one solution to engage consumers in a seamless omnichannel design process that improves retailer business.

A recent survey revealed that 70% of consumers expect to have a completely personalized in-store experience and as many as 81% will expect to use digital technologies in stores within a decade. As digital technologies change the way consumers shop, home and lifestyle companies like kitchen retailers, seek strategic ways of reinventing their business models to deliver more personalized experiences that draw consumers closer to their brand.

Powered by Dassault Systèmes’ 3DEXPERIENCE platform,

‘HomeByMe for Kitchen Retailer’s helps retailers accelerate the sales process and increase revenues by enabling customers to digitally create, visualize and personalize their kitchens, backed by a comprehensive suite of range management tools, branded experiences and design recommendations.

A unique blend of simple and powerful capabilities allows this new application to automatically highlight potential planning and design errors in real time, guarantee the precision of customized worktops and backsplashes, propose design alternatives in seconds to inspire kitchen ideas, and ensure upto-date products and pricing.

Customers can make faster, more informed decisions based on high quality images of their kitchen project, and then arrive in a store ready to make their purchase.

Access to these kitchen designs anytime on desktop or on mobile lets customers and retail staff easily collaborate throughout the planning process. www.kitchenretailers.by.me

GET YOUR COMPLETELY FREE OF CHARGE COPY OF

THE INSTALLER MAGAZINE EACH AND EVERY ISSUE BY SUBSCRIBING AT:

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28

:

WHEN YOU NEED IT MADE-TO-ORDER, SPEAK TO HAFELE. You Specify. We Deliver.

Save time, cut costs and avoid mistakes with Häfele to Order, our bespoke manufacturing service which allows you to specify products to the exact size, quantity and finish you require*. *Additional charges applicable for the Häfele to Order Service. Ts & Cs apply.

TO ORDER Order online hafele.co.uk/hafele-to-order or contact us on 0800 181 4290 to discuss your requirements.

29

Feature

2020: THE YEAR WE MUST ALL DELIVER FOR INSTALLERS! Natalie Davenport, Head of Marketing for Häfele UK explains the necessity for KBB manufacturers and distributors to invest in installers over the coming year and beyond: The skills shortage in the industry has cemented itself back onto the mainstream news agenda, thanks to a flurry of trade research revealing some stark findings, and the promise of investment in construction training from the Conservatives ahead of the recent General Election.

Natalie Davenport, Head Of Marketing, Häfele UK

30

According to the Federation of Master Builders, 56% of SMEs faced significant difficulty in hiring carpenters and joiners in quarter three of 2019, overtaking bricklayers (54% ) as the trade that is the hardest to recruit for . Add to this recent research from BiKBBI,

We’ve invested in a number of products, resources and services to help tradespeople and fitters streamline installations."

Feature which revealed that the skills shortage is one of the main reasons behind a perception of unprofessionalism in the industry , and we have a vicious cycle ensuing.

Overturning these issues is a collective venture, something all businesses in the supply chain play a role in. But the industry also needs support from local and national authorities, so it’s promising to see the government is making plans to launch a new National Skills Fund worth £3bn .

But there is also a huge onus industry side, not only to attract more people into the sector, but to do what we can to help existing installers showcase their talent by providing the products and services needed to create great looking, highly functional kitchens and bathrooms alongside the highest levels of customer care.

In 2019, Häfele spent time analysing these challenges for the KBB industry in depth and considered what we could do to address them. As such, we’ve invested in a number of products, resources and services to help tradespeople and fitters streamline installations, bridge the skills gap and envision a lucrative future based on positive customer feedback.

One such example is AluSplash, a highlystylish yet practical alternative to glass, acrylic and tiled splashbacks, distributed exclusively through Häfele in the UK. AluSplash is simple and straightforward to fit, thanks to a cleverly designed flame resistant aluminium surface with a fire-resistant mineral core, that means it can be v-grooved and folded around corners without joints, as well as cut for sockets with ease. Its seamless design means it’s easy for customers to keep clean and maintain, and comes in a range of colours and finishes, tying into popular kitchen trends as well as user demand for hygienic fixtures and fittings.

It can be installed with readily available tools and without specialist experience, making it an easy extra profit stream for all trades, while also providing a costeffective, stylish décor option to the customer who, ultimately, gets to enjoy a fantastic looking kitchen.

However, simply offering groundbreaking products isn’t enough. Manufacturers and suppliers should look at what they can do to streamline an installer’s day-to-day role, so they can focus more time on building their business and sourcing new talent.

Häfele to Order was launched for this very reason.

AluSplash is simple and straightforward to fit, thanks to a cleverly designed flame resistant aluminium surface with a fire-resistant mineral core, that means it can be v-grooved and folded around corners without joints, as well as cut for sockets with ease. Its seamless design means it’s easy for customers to keep clean and maintain, and comes in a range of colours and finishes, tying into popular kitchen trends as well as user demand for hygienic fixtures and fittings."

Alusplash Metalic Petrol Blue

31

Feature

AluSplash, a highly-stylish yet practical alternative to glass, acrylic and tiled splashbacks.

AluSplash Metalic Blueberry

For those working on either higher volume projects or in spaces that require cut-tomeasure components, Häfele to Order offers a bespoke service which allows installers to specify products to exact size, quantity and finish. Any product, whether rails, panels, plinths, LED furniture lighting and more can be cut, packaged and delivered to exact requirements, meaning an installer must only purchase exactly what they need. This minimises the waste of unused product and time spent cutting to a space’s precise measurements – savings that can be passed on to the end user, resulting in happier customers who are more likely to make recommendations.

We’re also working to make it easier for tradespeople to source training, something which we know is in demand. For example, our Häfele Training Academy, based next door to our head office in Rugby, delivers face-to-face courses and workshops for installers to teach new skills, improve best practice and make sure they’re up to date with the latest knowledge and product innovations. Additionally, we’re working on launching several e-learning modules covering topics such as how to install

32

AluSplash and install Loox LED lighting.

Häfele to Order offers a bespoke service which allows installers to specify products to exact size, quantity and finish.

Any product, whether rails, panels, plinths, LED furniture lighting and more can be cut, packaged and delivered to exact requirements, meaning an installer must only purchase exactly what they need."

Our plans for 2020 are to refine and improve our training programme so we can reach as many tradespeople as possible, so we can play an integral role in helping them maintain high levels of customer satisfaction and maximise the growth of the KBB market.

Our aim is to deliver a solution-based package of products and services, which drive professional installations, streamline operations and teach best practices. This will not only serve to increase recommendations of high quality handywork amongst communities, but it will also drive more young people towards the sector, positioning it as somewhere they can be proud to work.

We hope 2020 will be the year we see manufacturers, distributors, trade bodies and government alike, collaborate to improve the resources and options available to installers and tradespeople, so they can look forward to a future where they are recognised for their talent. www.hafele.co.uk

touch

is a

g n h ti

With the wonderful Minerva 4-in-1 Electronic a touch is all it takes to deliver 100°C boiling, warm, cold or cold filtered water in an instant.

Designed for a fast, flawless installation in as little as just 20 minutes, the Minerva 4-in-1 features our compact M-Box control box. This pipework tidying, space-saving unit can be fitted vertically or horizontally in customers’ cabinets.

Now how’s that for a neat little touch?

Make it wonderful at franke.co.uk

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Kitchens

FRANKE’S EASYTO-INSTALL ELECTRONIC INSTANT BOILING WATER TAPS OFFER EXTRA FUNCTIONALITY Instant Boiling Water Taps continue to grow in demand due to the fact that they offer environmental benefits and convenience, consuming less energy in comparison to kettles and allow the consumer to undertake a multitude of tasks in the kitchen such as food preparation, blanching, getting things on the boil quickly or sterilising items instantly.

While standard mechanical models are a highly popular choice, there is growing interest in electronic options like Franke’s Minerva Electronic 4-in-1 Instant Boiling Water Tap range, which offers additional functionality and user-friendliness at a comparable price, while being just as straightforward to install and maintain.

With just a simple touch of a button the Minerva Electronic 4-in-1 taps provides access to filtered 100°C boiling and filtered cold water With just a simple touch of a button the Minerva Electronic 4-in-1 taps provides access to filtered 100°C boiling and filtered cold water. They feature pre-set, touchcontrol 30 and 60 second programmes that automatically dispense either the filtered cold or filtered boiling water, perfect for filling jugs, pans or cafetières without the need to stand over the tap. The 4-in-1 design also enables access to standard mains hot and cold water from a separate lever. When not in use, the taps remain in standby mode and are safe and easy to operate.

34

Franke's Minerva Electronic 4-in-1 tap dispenses boiling water at the touch of a button

Kitchens

Minerva Electronic 4-in-1 taps are very straightforward to install, which means installers can confidently and quickly move onto their nex t job ."

35

Kitchens KBB installers will appreciate that Franke’s Minerva Electronic 4-in-1 taps can be easily installed in as little as 20 minutes, thanks to the innovative M-Box. Comprising of one compact box containing Franke Pro M filter, inlet combination, mixing valve set, gasket set and control box, the M-Box has the flexibility to be fitted horizontally or vertically depending on cupboard space and only requires two drill holes.

The tap hoses are different sizes and colour coded, fitting into matching holes in the box for a fool-proof job with few tools needed. What’s more, the box does not have to compete for cupboard space with the boiling water tank, as Minerva tanks fit neatly behind a standard 150mm plinth.

The integral Pro M filter is very easy for the consumer to access and change, therefore reducing the need for installers to make a return visit. It is however advisable that consumers carry out a simple MOT of their tap every six months, just as they would any other household appliances, to avoid any after sales interventions.

In terms of maintenance, four simple tasks will ensure their tap continues to run at peak performance. Changing the filter every six months will prevent limescale build-up in the boiler, while also improving water taste. It’s also advisable to freshen

Franke Minerva Mondial Electronic 4-in-1

KBB installers will appreciate that Franke’s Minerva Electronic 4-in-1 taps can be easily installed in as little as 20 minutes, thanks to the innovative M-Box.

The boiling water tap market is increasing but two defining factors in getting them into more homes are the ease of installation and their ongoing maintenance once in situ."

To avoid limescale building up in the tap’s aerator, it should be soaked in a citric-acid-based descaling cleaner for 10 minutes to remove limescale deposits. Finally, to keep the tap’s finish looking as good as new, simply wipe it down with a mild detergent and microfibre cloth before rinsing with water and drying it off to prevent limescale residue.

Jeanette Ward, communications manager at Franke, says: “The boiling water tap market is increasing but two defining factors in getting them into more homes are the ease of installation and their ongoing maintenance once in situ, because installers will naturally favour a product that’s straightforward to install and doesn’t generate after sales interventions.

“Minerva Electronic 4-in-1 taps are very straightforward to install, which means installers can confidently and quickly move onto their next job. By highlighting to consumers the simple maintenance steps that should be done every six months, installers could save themselves a return trip to the household.”

Franke M-Box

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up the filter cartridge’s plastic housing by giving it a wash inside and out with warm soapy water to keep it clean and bacteria-free.

www.franke.co.uk t: 0161 436 6280

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Bathrooms

BATHROOM WALL PANELLING – ALLAYING THE MYTHS With the rising popularity in using panelling for bathroom feature walls instead of traditional tiling, the Installer Magazine spoke to Showerwall’s Product Manager, Steph Harris to allay any potential myths and answer installers frequently asked questions.

Firstly we asked Steph why she felt this product area was proving so popular with installers?

Bathroom panelling gives installers fast and easy installation, low maintenance and large choice of styles that offer design flexibility, Showerwall’s large format bathroom wall panels offer an excellent alternative to traditional tiles and with no grouting required, they can be installed with less hassle and can be fitted within a day. The panels provide a large watertight and hard-wearing surface with near invisible joints, ideal for shower enclosures, bathroom feature walls and panelling around baths.

Steph Harris, Showerwall’s Product Manager

Is Showerwall waterproof?

Showerwall HPL bathroom wall panels have a moisture resistant core and are bonded to high pressure laminate. When they are installed following the fitting instructions and with the recommended adhesive, sealants and fixing trims, this will guarantee a waterproof panelling system. Showerwall panels within the Acrylic and Customs collections are manufactured from a 4mm solid Acrylic sheet and are 100% waterproof.

Showerwall panels require minimal upkeep and can simply be wiped clean with a cloth. The panels are available in many decors and textures but if you choose decors with a gloss finish, the watermarks will show no more than you would expect on a tiled surface.

Can I sit the Showerwall panel directly onto a shower tray or bath edge?

No. We recommend that you use the Sureseal two-part system for shower trays and baths which comprises of a PVC strip and a high-performance white silicone. If you decide not to use Sureseal, a 3mm expansion gap should always be left between the panel and the tray or bath and then sealed.

Can I use a Showerwall panel as a bath panel in order to match the rest of the room?

Yes, providing you choose a décor pattern that is adaptable. The bath needs to be installed and panelled first and the Showerwall panels will need to be fit as per the fitting instructions.

Can I apply Showerwall directly to tiles?

How should I store the Showerwall panels?

Yes, it’s fine to fit Showerwall panels over the top of tiles. The wall must be sound and plumb, and you must ensure there are no loose tiles and that the tiles have been completely degreased. Please note that when installing over tiles, it’s advised you adhere the panels to the wall with silicone.

Always store the panels flat, to avoid bowing and don’t store the panels outside or in wet or humid conditions.

It’s important not to stand panels on their edge, as this can also cause bowing.

Can I apply Showerwall to plasterboard?

Yes, you should always acclimatise the product prior to installation in normal heated conditions for 24 hours.

Yes, Showerwall can also be applied to plasterboard but you’ll need to ensure the wall is level first. If it’s not level, you’ll need to apply it to a batten system and not directly to the surface of the wall. For fixing Showerwall to battens, please refer to the full installation instructions.

Do I need adhesive and sealant and which type do I use?

Yes, adhesive and sealant is required to install Showerwall panels and we have developed products specifically for this purpose. If you choose to use alternative products your guarantee may be invalidated.

Can I hang wall mounted items or grab rails to Showerwall panels?

Yes, but you should always use additional battens behind hand basins, towel rails, and other heavy items such as furniture. Make sure you apply adequate sealant to all fixings.

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Will watermarks show on Showerwall panels?

Should I let the panels acclimatise before installation?

Showerwall HPL bathroom wall panels have a moisture resistant core and are bonded to high pressure laminate. When they are installed following the fitting instructions and with the recommended adhesive, sealants and fixing trims, this will guarantee a waterproof panelling system."

Bathrooms

Showerwall Victorian Turquoise from the Custom collection

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Bathrooms What tools do you recommend for installation?

Tape Measure Handsaw* Hacksaw Jigsaw* Masking Tape Protective Gloves Ear Protection

1200mm Spirit Level Utility Knife Circular Saw* Drill Sealant Gun Suction Grips Protective Goggles

*When using a fine-tooth blade handsaw to cut the panels they should be cut with the decorative face up. When using a jigsaw or circular saw with an upward cutting blade, the panels should be cut from the back, decorative face down to prevent chipping of the laminate surface.

What is the guarantee on Showerwall bathroom wall panels?

Showerwall’s HPL bathroom wall panels are guaranteed for 15 years and Acrylic for 10 years. The Showerwall guarantee is valid for a fully fitted, correctly installed and sealed Showerwall system. As well as the guarantee of a waterproof surface when installed in accordance with the fitting instructions with all panel edges and joints sealed correctly, the panels are also guaranteed not to crack or delaminate during this period. Full details can be found at the Guarantee Registration page which you can find at www.showerwall. co.uk/register-your-product

Showerwall in Lightning Marble from the Marble collection

www.showerwall.co.uk | t: 0845 604 7334 | e: info@showerwall.co.uk

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AQ™ COLLECTION

CHOICE, QUALITY AND VALUE GUARANTEED • Range of styles • Thermostatic valves • Easy fit features • 5 year valve guarantee

The name you can trust

www.aqualisa.co.uk/guarantee Helpline: 01959 560 010 Email: enquiries@aqualisa.co.uk 41

Bathrooms

AQUALISA LAUNCHES AQ COLLECTION -

EXCLUSIVELY FOR THE TRADE Aqualisa, a pioneer of thermostatic shower technology, has introduced a new mixer shower range exclusively for trade customers.

Aqualisa has a proud heritage in mixer showers since revolutionising showering safety in 1977 with the bi-metallic thermostatic mixer valve. Now, the stylish AQ Collection expands the Aqualisa mixer range to offer modern, minimalist, designs that are easy-to-fit and consistently deliver a memorable Aqualisa shower experience.

Installers are the lifeblood of our business, so launching an exclusive range, only available at the trade counter, is important to us. We understand priority needs of the trade when it comes to product quality, value for money and availability, all of which helps to sell a reliable, branded 'fit and forget' proposition."

“The new AQ Collection range offers installers consistent pricing at merchant counters with the promise of 'the right product always available at the right price. “Says Dave Upperton, Channel Controller for Trade at Aqualisa. “Installers are the lifeblood of our business, so launching an exclusive range, only available at the trade counter, is important to us. We understand priority needs of the trade when it comes to product quality, value for money and availability, all of which helps to sell a reliable, branded 'fit and forget' proposition – which is exactly what the AQ range is."

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AQ SQ BAR 2

Bathrooms The new AQ Collection extends Aqualisa's mixer shower offering based on the successful and popular AQ bar valves, which are now accompanied by a contemporary square bar valve, either single or dual outlet, and stylish concentric valves, either single or dual control. The choice is extended even further with the dual control shower supplied as a concealed or exposed version all in one box – giving greater flexibility to installers when it comes to pipework and retrofit projects.

Each is covered by Aqualisa's five-year parts and labour guarantee alongside its trusted customer service support.

As part of its commitment to continuous product improvement, further range development under the AQ Collection marque is planned in 2020.

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Kitchens, Bedrooms & Bathrooms

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Smart Technology

AN ‘INTELLIGENT’ AND ‘SMART’ APPROACH TO LIGHTING CONTROL Hamilton launches CPD on lighting control to help installers capitalise on valuable new biz opportunities Hamilton Litestat has launched a Continuing Professional Development (CPD) training programme entitled: An ‘Intelligent’ and ‘Smart’ approach to lighting control. Accredited by ‘The CPD Certification Service’ and the British Institute of Interior Design (BiiD), its aim is to educate about new technologies and help trainees and qualified electrical wholesalers/installers up-skill in the area of smart lighting control.

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With technology moving at such a fast pace, CPD training helps to ensure that academic and practical qualifications do not become obsolete. Hamilton’s CPD focused on smart lighting control is designed to encourage proactive learning as well as help identify and capitalise on valuable new business opportunities within the growing smart control sector.

The CPD provides an overview and history of the lighting control sector; an appreciation of where it can be used; an introduction to smart lighting control and the different protocols currently on offer; the integration of other

Smart Technology

smart control applications such as blind control, and an introduction to smart audio control.

“During its 50 years, Hamilton has played a leading and forward-thinking role in the development of lighting control technologies – from the simple switch through to intelligent dimming and today’s smart controls. The company is wellplaced to provide CPD training to both qualified and trainee installers,” says Gavin Williams, Hamilton’s Head of Marketing.

“The CPD provides details on the latest lighting technology to suit the residential, hotel, commercial and retail sectors, as well as exploring wireless smart audio control solutions too, which are increasing rapidly in popularity.”

Hamilton Litestat has launched a Continuing Professional Development (CPD) training programme entitled: An ‘Intelligent’ and ‘Smart’ approach to lighting control. Accredited by ‘The CPD Certification Service’ and the British Institute of Interior Design (BiiD), its aim is to educate about new technologies and help trainees and qualified electrical wholesalers/installers up-skill in the area of smart lighting control.

The programme, which takes one hour plus questions, is delivered by Hamilton’s knowledgeable staff and can be undertaken at the company’s Bristol headquarters or London showroom, or at the branch by appointment. To book this accredited CPD module, contact Ali Osmond on t: 01747 860088 or e: cpd@hamilton-litestat. com

The CPD training programme is part of Hamilton’s on-going commitment and investment in training, supporting installers to upskill and keep abreast of the latest smart control technological developments, as well as helping those undergoing their initial training in order to help bridge the industry’s current skills gap.

The family-run British business

recently became a member of CEDIA and is now an approved Continuing Education Unit (CEU) Provider. Its training courses held at its Mere facilities contribute four CEUs towards the 30 CEUs CEDIA-certified professionals need within three years. www.hamilton-litestat.com

Furniture

DAVAL LAUNCHES NEW CUBAN OAK Daval, a British designer and manufacturer of quality fitted furniture including kitchens, bedrooms, bathroom and living has launched Cuban Oak, a wood grain as part of its artisan Varenna Collection.

Simon Bodsworth, Managing Director of Daval Furniture says, “More than ever, those living in urban areas are adopting a greener style of living and are far more sustainably aware.”

By crafting only made-to-measure furniture solutions, Daval can alter the width, depth, height and back slope dimension of its range of fitted furniture to ensure you don’t have to compromise on design or storage capacity. i-lite, an exclusive lightweight panel solution by Daval, makes it possible for large bi-folding units to be securely fitted in a low, mid or high level setting, so you can enjoy absolute concealment in your living room with for example, a bespoke TV & Media unit, matching end tables, integrated bench seating and tailor-made storage solutions: inside and out.

Launched on 1st January 2020, the new Cuban Oak wood grain finish (shown here as a contemporary living room concept featuring the mellow and smooth Varenna Furniture Collection) captures the beauty of urban-style décor, but with a feel of natural wood however, being a laminate solution it is not restricted by weight or limited by the permeable qualities of genuine timber. By choosing a wood effect finish over raw state, it is possible to adopt, ethically, virtually any colour, texture or finish whilst keeping costs to a minimum.

Built from sustainable materials and precision engineered in the UK, every furniture collection by Daval is made-tomeasure and made to order. The Varenna Furniture Collection offers:

New Cuban Oak Varenna Furniture by Daval

• Varenna colours: Grey Oak, Blonde Wood, Tobacco Elm, Stone Ash, Hemlock Oak & New Cuban Oak • i-lite: a 38mm lightweight panel solution used to emphasise panelling and framing for a contemporary design statement. Accommodating awkward spaces, this solution allows for large bi-folding units to be securely fitted in a low, mid or high level setting • Colour matched cabinets: this feature avoids additional cladding on the end panels for a highly luxurious finish www.daval-furniture.co.uk t: 01484 848500

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UK TOWEL WARMERS & RADIATORS

Vogue (UK) Ltd Strawberry Lane, Willenhall, West Midlands, WV13 3RS. United Kingdom T: +44(0) 1902 387000 F: +44(0) 1902 387001 E: sales@vogueuk.co.uk W: www.vogueuk.co.uk 47

Bathrooms

Vogue UK MD001 White Sparkle

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Bathrooms

2020 BATHROOM TRENDS As we head into what is not just a new year, but a new decade, we thought it would be a good time to get a handle on what the upcoming bathroom heating trends might be, so we spoke to the Steve Birch who is the Sales Director of British radiator and towel warmer manufacturer, Vogue UK, who gave us his thoughts:

that are now considered central to a design and interior scheme. Look out for simple and elegant shaped heating solutions which are elevated by distinguishing design features and details, as these are set to dominate the home in 2020 and beyond�

SPECIAL-ORDER DESIGN

Cutting-edge heating design continues to inspire new variations in texture, colour and finish, and this will again play a huge part in home interiors next year. Heating solutions are a great way to introduce colour and tone as well as depict the latest trend for inspirational tone and texture and innovative surface treatments and hand-finishing techniques are paving the way for special finish options never before seen on a radiator or towel warmer. 2020 will reveal a new level of tactility in the bathroom and a sensory heating solution that delivers on both form and function is the answer.�

Tailor-made heating designs have become somewhat surprisingly, within our budgets and is therefore set to grow in the coming years.

Many consumers like to express their individuality and manufacturers, like Vogue UK can now bring their vision to life and factor in everything from colour and finish, to electrical connections and even, countryspecific design requirements.

BINARY STYLE Showing the same level of attention to your home accessories will be essential and feature radiators and towel warmers are a necessary bathroom component

Vogue UK MD001 Matt Black

TONE AND TEXTURE

Steve Birch, Sales Director, Vogue UK.

COLOUR The bathroom market continues to favour black coloured interior solutions and this shows no signs of

Vogue UK MD001 White Sparkle

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Bathrooms abating as we move into 2020. Trends predict the monochromatic shades of white, grey and black will continue to top the charts and undergo constant reinvention, thanks to new and special finishes being introduced just like Sparkle or Crackle by Vogue (UK). You can also get the best of both worlds with metallics in 2020 by embracing both warm and cool metals - independently and in combination – alongside colour matched heating controls, valves, brackets and fixtures. Antique Bronze, Polished Gold and exclusives like The Vogue Rose Gold finish will continue to influence heating colour palettes. This, alongside matt and satin lacquered finishes are going to help define the towel warmer and radiator in 2020, creating a showpiece in the room that can compete with the latest, interior dÊcors. www.vogueuk.co.uk e: info@vogueuk.co.uk | t: 01902 387 000

Vogue UK New Focus Horizontal MD001H

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Vogue UK Manttra CN075

Vogue UK New Copper Crackle Focus MD001 & VL008

JAMES GARRISON, HEAD OF TRADE We’re very proud to become a Corporate Sponsor of BiKBBI and be part of the great work they do through Education, Standards and Support.

At VictoriaPlum.com, we strive to give Best in Sector customer service through our dedicated Trade Account Management Team, supporting our industry through providing over 6,000 products and advice while making sure that the installers we work with, feel supported and valued, which is reected in our TrustPilot score.

I am really looking forward to working closely with BiKBBI and its members in the coming months and years.

On the Surface

WORKTOP INSTALLATIONS – HOW TO AVOID ERRORS AND SOLVE PROBLEMS We often hear of complaints from installers regarding worksurfaces and so we thought the beginning of a new year was a good time to remind ourselves of how to problem solve.

We therefore spoke to BiKBBI sponsor, Sheridan, as its team has an intimate understanding of the common causes of, and solutions to customer complaints relating to worktop installations. In this short article, we will explore some of the leading common concerns and how to prevent them.

Silver paradiso granite with a discontinuation of veining due to a joint

Dave Mercer, Installations Director, Sheridan Fabrications

There has been six weeks of planning and anticipation, and finally the worktops have been installed, the kitchen is finished, right?

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VEINED WORKTOPS

WORKTOP JOINTS

Veining is one of the most sought after traits in premium worktops. Originally an exclusive feature of natural stone; modern manufacturing techniques have brought veined surfaces to Quartz and Solid Surface lines from all major manufacturers.

Worktop joints are often unavoidable, particularly in larger installations. Yes, your sales reps may advise customers that a joint will be necessary, but does the customer know what this will look like? Will your customer be aware, for example, that their join may also have an acute 90 degree change in direction in their very linear worktop design?

From a buyer’s perspective, veined styles can fire up vivid imaginations of elegant lines coursing throughout their new kitchen design. Such bold expectations however are usually beyond what can be reasonably expected from even an impeccably executed installation.

The key to preventing such disappointments is to ensure that sales representatives are diligent and thorough in their explanation of materials.

Crucially, customers should understand the appearance of full slabs. This will help to highlight the density, length, width and consistency of veins, to realistically set expectations.

Aside from the usual appearance of joints, a common cause for escalated complaints is when more joints become necessary after the template stage. Such reasons could be either insufficient planning, or simply because it would be impossible or risky to manoeuvre larger pieces into place. It’s important to discuss potential eventualities to avoid disappointment if things don’t go exactly to plan.

On the Surface POST INSTALLATION EXPECTATIONS There has been six weeks of planning and anticipation, and finally the worktops have been installed, the kitchen is finished, right?

Well this could depend on what exactly their installation included. One of the leading concerns we hear is that upstands have gaps behind them, which can often occur when walls are uneven - especially in extended runs over two metres.

It is crucial to advise the role of tiling or filling by a decorator may be the final step to completion, even if these services aren’t offered by yourselves. This will avoid unrealistic assumptions; and help your customers to better coordinate their entire refit.

Small material samples found in showrooms may often not be representative of full worktops with marbled finishes

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Joints in stone worktops may have a small V-groove where the ariss is removed

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Exhibitions

VISIT SMART HOME EXPO 2020 THE UK EVENT FOR SMART TECHNOLOGIES 38% of UK consumers own or use smart technology, and with this number rising rapidly it’s important for installers to understand that this presents a potential window of opportunity for their businesses.

speaker line up, providing visitors with 150 inspirational seminars. Throughout both days, seminar theatres will be brimming with information and advice, leaving audiences informed, educated and empowered.

To familiarise yourself with this area of the industry a visit to Smart Home Expo could be valuable as it is a highly targeted event for smart technologies that revolutionise the way we live and its back for another year on the 17th & 18th March 2020 at Birmingham’s NEC.

Installers can benefit by experiencing interactive features, join training sessions at the Smart Building Workshop, be face-to-face with the most innovative brands in Smart Building technology and attend a Workplace Innovation Panel Session to learn from experts.

The exhibition showcases the latest solutions and innovations in smart technologies that are a must for any future renovation or refurbishment project, this year’s show will put its focus into key topics currently taking the industry by storm, from smart buildings and commercial spaces, to smart homes and their future.

If you plan to visit Smart Home Expo and Smart Building LIVE please register for a FREE TICKET at:

The organisers tell us that for 2020, the show is evolving to another level with the launch of a new zone, Smart Buildings LIVE which they claim is the UK’s hub for the innovations driving Smart Buildings forward. This feature groups together speakers, panel sessions, workshops and visitors from commercial property endusers to real estate developers and will greatly broaden the type and numbers of visitors to the show.

Installers who attend will be able to shop from as many as 250 world-class suppliers and will be able to try before they buy. The organisers of Smart Home Technology 2020 state that it is much more than just a marketplace where visitors can find the latest innovations, it is a place where people come together and learn about the industry’s future and how it can affect them positively. This is facilitated by the fact that visitors can learn from industry giants courtesy of a hugely impressive

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Lighting

PLUG + LIGHT Gira’s Plug + Light range makes indoor lighting control incredibly smart and very simple.

Plug + Light is a defined interface which unites light control and power supply.

Combined with appropriate light top units, Plug + Light offers easily controllable indoor lighting – from dimming to warm dim.

The open system can be used in the most common flush-mounted device boxes, also in British Standard, and besides the controller, it reconfigures the handling of the associated light top units The installation of a Plug + Light lamp is designed to be incredibly simple as the lamps are docked to the light socket outlet via a convenient and powerful magnet. Once inserted into the Plug + Light socket outlet, each lamp can freely rotate 360° and even be replaced during operation.

Providing even more design options, the Plug + Light socket outlet can also be designed in the style of Gira E2, Gira Esprit and Gira Studio, giving end-users a greater choice and design freedom.

Mark Booth, Managing Director, Gira UK comments “Both our Gira Studio Design Line and Plug + Light series allow smart technology to be more easily accessible to the end user. We achieve this through leading edge design and applied methodology that is designed to enrich lifestyles and contemporary built environments.“ He continued, Plug + Light is able to support more than 300 functions so flexible indoor lighting and blind control for example, can come to life for the end customer with ease: as well as provide an infallible solution for installers.” www.gira.com

Plug + Light is able to support more than 300 functions so flexible indoor lighting and blind control for example, can come to life for the end customer with ease: as well as provide an infallible solution for installers.”

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The installation of a Plug + Light lamp is designed to be incredibly simple as the lamps are docked to the light socket outlet via a convenient and powerful magnet.

Once inserted into the Plug + Light socket outlet, each lamp can freely rotate 360° and even be replaced during operation.

Lighting

Plug + Light Spotlight Gira E2 Black Matt

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Kitchens

ROTPUNKT GOES CARBON NEUTRAL FOR 2020 AND BEYOND! Despite endless comment in the news about Brexit towards the end of 2019, one other story genuinely made headlines global warming.

Extreme weather patterns creating havoc around the world, most recently with Bush fires in Australia. Greta Thunberg sailing across the Atlantic to attend a climate change conference in New York City and make a prolific, thought-provoking speech about the need for change. Extinction Rebellion protests in major cities in the UK. All challenged Editors to give up valuable front page space to cover the subject for their readers.

How refreshing then to hear of manufacturers in the kitchen, bedroom and bathroom market take the subject and grasp the initiative. We have heard from many companies in our market over the last few years leading the way with the launch of many various ‘green’ product developments, especially domestic appliance manufacturers.

The latest company to trail-blaze is German kitchen furniture manufacturer, Rotpunkt, who by implementing new measures at its production sites in Bünde and Getmold in Germany, has ensured that from 1st January 2020, kitchens are 100% carbon neutral!

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Gira System 3000 lighting and blind controller The Gira System 3000 offers maximum flexibility for advanced lighting and blind control: Five different operating top units can be used. They are simple to use and offer com­ pelling solutions for every desired level of comfort.

Additionally, you can choose from various motion detectors for automatic and energy­ efficient lighting control.

The Bluetooth system top units take lighting and blind control to a whole new level. You can configure, start up and control all functions and settings conveniently via the Gira app using your smartphone or tablet.

For more information: www.gira.com/uk

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Kitchens

Rotpunkt MK01

Matt Phillips, Head of UK Operations at Rotpunkt explains “A consistent focus on environmental and social sustainability is the foundation for successful corporate development and as we enter a new era of global change, Rotpunkt welcomes the scope to evolve both brand and business and use ‘change as an opportunity’.”

“Aiming to set new standards within the kitchen furniture industry, our motivation is to produce kitchens as ethically as possible, which is why we have committed to 100% carbon neutral production with absolutely no compromise on quality or design. Our research shows that eco-credentials are a growing concern to the modern homeowner and our pledge for sustainable kitchen manufacture in 2020 is just one way we can reduce our carbon footprint and answer the growth for ethical consumerism” says Matt.

The interior design industry continues to tackle the debate on pollution, carbon emissions and climate change, and this has led to consumers becoming increasingly aware of the provenance and environmental impact of product design in the home.

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Rotpunkt sustainability timeline 2017 acquisition of efficient cutting machines at Getmold site, reducing material usage & waste and enabling continual updating of its machinery & technologies.

2018 company-wide certification declared for energy management in accordance with ISO 50001 and the creation of a basis for future certifications and continuous action.

2018+ promotion of e-mobility by introducing bicycle subsidies for employees and family members. Travelling a total of 3,352,800 km/year to and from work, so every kilometre cycled by Rotpunkt employees will serve to protect the environment.

2019 development and implementation of continuous CO² reduction following analysis of Rotpunkt’s CO² emissions and its commitment to a CO² site balance sheet.

2020 100% carbon neutral production at Bünde and Getmold to reduce CO² emissions, increase efficiency and green project specification. Continual assessment is made to CO² balance sheet(s) to develop further measures for CO² reduction and ‘climate action’.

2021 complete company-wide conversion to green electricity and equal consideration of ecological, economic and social issues.

Kitchens “As a premium kitchen manufacturer, we recognise our influence and ability to impact market-change, which is why the production of sustainable furniture solutions has become an integral part of our past and future brand and business methodology. We want to bring

this same level of stimulus to our UK retail network so they can help their customers make better choices and become part of Rotpunkt’s ‘climate action solution’,” says Matt.

Rotpunkt strongly believes that the furniture industry

[and humanity] is on a precipice, which is why it has implemented change to accommodate this new generation of homeowner so the market can effectively navigate the uncertainty of climate change-related consequences and anticipate

plans for future eco-oriented property development. The announcement of 100% carbon neutral manufacturing means that the company is preparing for what may lay ahead climatewise and confirms this with a brand message of, ‘Your future is safe with Rotpunkt’.

The announcement of 100% carbon neutral manufacturing means that the company is preparing for what may lay ahead climate-wise and confirms this with a brand message of, ‘Your future is safe with Rotpunkt’. www.rotpunktuk.com | www.rotpunktkuechen.de | e: matt.phillips@rotpunktuk.com

Rotpunkt MK02

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Installer Advice

KEEP YOUR KNOWLEDGE AND SKILLS UP TO DATE The kitchen installation wasn’t finished. The customer had demanded that the work stopped because she wasn’t happy with what had been done so far, and now there was deadlock between her and the installer. T The retailer had made a list of remedial works that would be done and now wanted to get on with templating. But the customer’s list was longer than he anticipated and he felt the customer was being awkward and making things worse than they were.

Now, as an inspector, I was on-site to give my independent view.

Richard Renouf, Furniture & Floorcoverings Consultant

But the customer’s list was longer than he anticipated and he felt the customer was being awkward and making things worse than they were.

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What I discovered was that the first run of base units was, apparently, ready to receive a length of stone worktop. At the left hand end was a fridge/freezer housing and then three topless base units. There was one small angle bracket on the last unit on the right, screwed into plasterboard and no other fixings. I used my inspection camera down the back of each unit to check. There was nothing else and it appeared that there was only one screw in a weak material. I made some notes and moved on to complete my inspection.

I decided to look properly under the base units to check that the feet were all in place but unfortunately, I found more than I expected. There was a small pile of adjustable fixing brackets, and they had been left out of sight. It’s frustrating because it would have been really easy for the installer to use and he could have positioned them to be located where they went into the studwork to ensure a secure fit.

My knowledge of the supplier meant that I was aware that this manufacturer did provide fixing brackets with every base cabinet to make the installers job easier, but they had deliberately not been used.

When my work was complete at this particular project and was driving home I thought about the discarded brackets. Had the installer forgotten the long drill that would be needed to fit these, and if so had he done

the best he could and just hid them away? Or did the installer not know what they were for or how to use them, maybe he thought that they were odd fittings and simply couldn’t work out what should be done with them?

In summary, keeping our knowledge and skills up to date is vital, but it doesn’t happen unless we make an effort. Working on our own or with the same fitting team all the time doesn’t introduce us to new ideas unless we come across them by accident and take the trouble to share them.

Membership of an organisation like BiKBBI is a great way to learn new things and keeping our skills up to date through training is a great benefit, too.

New innovations, whether they are tools, fittings or techniques, can help us to work better, faster or more effectively and this means more income and fewer call backs…

If we’re doing only the same things we did five years ago, it could be time to learn something new! www.richard-renouf.com

Ready.

For accurate cuts with no dust.

The DSC-AGC 18 FH cordless freehand cutting system: The dust-extraction attachment transports over 95 % of dust directly to the mobile dust extractor for a safe working environment – ideal for cutting mineral materials indoors with no dust. The open design provides a clear view of the interface – for easy orientation along the scribe mark. The dust-extraction attachment can also be easily opened at the front for cutting close to edges. And the encapsulated EC-TEC motor and protected electronics ensure that the tool is dust-resistant.

Find out more at www.festool.co.uk/ready

Tools for the toughest demands

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Tools, Power Tools & Equipment Advice

WORK DUST FREE!

EVERYTHING YOU NEED TO KNOW ABOUT DUST EXTRACTION Fine dust particles which are inhaled can penetrate as far as the alveoli (air sacs) and cause serious diseases, such as asthma, chronic bronchitis or even cancer.

Dust concentration There are maximum allowable concentrations for harmful dusts in the workplace. These define the maximum concentration of dust in the air we breathe, at which no negative health effects would be expected during a 40-hour working week.

Background image 'Sky' by Sam on Unsplash

Dust in the workplace is a nuisance. It impacts your customers’ homes, impairs the view of your work, adds to your clean-up time and most importantly poses a health risk. Dust extraction systems are therefore not merely optional but essential. We have put together some essential information for you on dust extraction.

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Exceptional worktops for every home Solid Wood

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www.worktop-express.co.uk Sales: 0345 22 22 644

INDEPENDENT Independent Expert Reports (CPR compliant)

FURNISHINGS CONSULTANT Dispute Resolution ● Training 07583 600805 ● richard@richard-renouf.com ● www.richard-renouf.com

Tools, Power Tools & Equipment Advice

Dust categories

Dust volumes

Dust-free with a system

Dust categories are crucial. They indicate the suitability of any given dust and the specified maximum allowable concentrations (MAC).

And they define the corresponding filter system's required degree of filtration.

Sanding drywall in a 90 m² apartment produces up to 54 litres of dust! No one would ingest or inhale an amount such as this by choice – no matter how concentrated, coarse or harmful the dust released may be.

Dust class L: Non-hazardous, harmless dusts such as house dust, plaster and lime. MAC > 1 mg/m³, filter system degree of filtration > 99%

Symptoms

Festool has the right mobile dust extractor for every application, to suit every dust class and every site of use. No matter whether you're working with the large and powerful CT 48 for workshop areas or the small CTL SYS that you can easily take up on scaffolding when slung over your shoulder: Combined with a SORTAINER and SYSTAINER, mobile dust extractors become mobile workstations.

Dust class M: Harmful dusts such as cement, filler, renders, paints and varnishes. MAC > 0.1 mg/m³, filter system degree of filtration > 99.9% Dust category H: Pathogenic dusts that are carcinogenic (such as asbestos, arsenic and lead) or are contaminated with bacteria, germs or mould. MAC > 0.1 mg/m³, filter system degree of filtration > 99.995%

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1. Coarse dust particles are generally caught by the nasal hairs or the mucous membranes of the nasopharyngeal space but can cause diseases and irritation there too.

2. Fine dust particles which are inhaled can penetrate as far as the alveoli (air sacs) and cause serious diseases, such as asthma, chronic bronchitis or even cancer.

3. Harmful dusts in the air can – depending on the pollutant content – also cause irritation or allergic reactions of the skin.

Dust-free with a method With Festool, the mobile dust extractors are perfectly designed to work alongside the power tools. The dust is extracted directly at the tool – exactly where it is produced.

A positive side effect: Working dust-free significantly extends the life of the machines and consumable materials. www.festool.co.uk/dustfree

Background image 'Sky' by Sam on Unsplash

Festool has the right mobile dust extractor for every application, to suit every dust class and every site of use.

No matter whether you're working with the large and powerful CT 48 for workshop areas or the small CTL SYS that you can easily take up on scaffolding.

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Waste Advice

DON’T MIX EMPTY CONTAINERS OF HAZARDOUS SUBSTANCES WITH YOUR GENERAL WASTE Did you know that most ‘empty’ containers of adhesive and sealant from installation work are actually classified as HAZARDOUS WASTE? This means that they should never be mixed with other general waste and can only be collected by a specialist hazardous waste contractor or taken to a specialist disposal facility that is licensed to process hazardous waste.

Jason Mohr, founder of bulky waste collection company Anyjunk. co.uk, explains why the installation community should be wary of turning a blind eye to this issue and how best to address it.

OLD HABITS FROM OLD LAW Before 2015, the law allowed you to treat pots and tubes of hazardous substances with only small amounts of residue as non-hazardous. The test was whether the weight of the residual contents was less than 2% of the weight of the packaging. If it was, you could ignore it.

As a result contractors and installation brands grew accustomed to throwing away finished tubes of silicon and glue etc. with their other waste and it all being disposed of together.

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Jason Mohr, CEO, ANYJUNK

Waste Advice IT ALL CHANGED IN 2015!

However, in 2015 the Environment Agency issued new technical guidance (Technical Guidance on the Classification and Assessment of Waste WM3) that removed the ambiguous 2% rule. The new guidance states explicitly that if a container contains any hazardous waste, no matter how small the residue, the whole container is hazardous and should be disposed of accordingly.

This reduces both the amount of packaging waste and hazardous waste you create, and should probably also reduce your costs

THE KITCHEN, BEDROOM & BATHROOM SPECIALIST PR CONSULTANCY PROUD SUPPORTERS OF THE BiKBBI

HOW SHOULD YOU DISPOSE OF THIS HAZARDOUS WASTE?

If you create hazardous waste, you have broadly two ways of disposing of it: 1. Get the waste collected from the site by a specialist hazardous waste contractor.

2. Put in place a process for your field operatives to securely contain and transport the hazardous items to designated storage sites equipped with hazardous waste bins. These bins can then be periodically emptied by a hazardous waste company and appropriately consigned using a hazardous waste consignment note.

Public Relations •Advertising•Publishing•Marketing

Telephone: 01992 478 109 rob@publicityengineers.com celebrating 21 years

OTHER ALTERNATIVES 1. Switch hazardous products for non-hazardous ones Obviously this may only solve part of your problem, but just as asbestos was replaced with non-hazardous fire resistant alternatives, every day new products are being introduced to the market that achieve just as good an outcome as their toxic competitors.

2. Wash containers out Under WM3, provided a container is 100% empty, it can be disposed of as packaging, and therefore as non-hazardous assuming the packaging material is also non-hazardous. The empty container could then go into your general mixed waste or potentially your plastic or even metal waste streams.

3. Reuse the containers Reuse the containers instead of throwing them away. Rather than buying lots of small new tubes and bottles of adhesive, why not consider buying much larger containers and using them to top up smaller containers used by field operatives.

This reduces both the amount of packaging waste and hazardous waste you create, and should probably also reduce your costs because buying big typically works out cheaper than buying lots of smaller amounts.

This all might seem a bit of a pain, particularly when you regularly walk past a skip or skip bag with an old tube of sealant or a paint tin mixed in alongside general builders waste. But nonetheless it’s the law. So if you want to operate compliantly (and avoid breaching your contractual commitments to your customers, employees and insurance providers), we recommend you review your current processes and consider how to change them to remain on the straight and narrow. www.AnyJunk.co.uk

www.publicityengineers.com

Bathrooms

Roca Malva Brassware

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Bathrooms

ROCA'S MALVA LAUNCHED WITH WATER SAVING COLD START TECHNOLOGY BiKBBI sponsor Roca, has launched Malva, its latest brassware collection that meets the requirements for style and design, ease of installation and cost effectiveness as it includes Roca’s unique Cold Start technology.

“The bathroom is not designed in standard shapes anymore and we are seeing homeowners and buyers become more discerning about the styles they incorporate into their bathroom,” comments Claire Gay, Marketing Manager at Roca. “The new Roca Malva brassware is an elegant range that answers the need for a simple, stylish yet versatile collection for homeowners.”

Malva sits perfectly alongside round, soft or square sanitaryware shapes, providing retailers, specifiers, installers and homeowners with an ideal brassware range to recommend no matter what sanitaryware style they select.

Cold Start technology ensures water is only heated when it is required, which is a great benefit for homeowners.

As a manufacturer, Roca is continuously innovating and developing its product offering to ensure it offers the latest designs but also the newest technology.

One of the key water saving innovations Roca offers in its Malva brassware is Cold Start technology. Traditionally, when you turn on a tap, the water will be warm. This will automatically trigger the boiler, which can be expensive and wasteful, especially in a home where multigenerational families use water at different times. Cold Start technology ensures water is only heated when it is required, which is a great benefit for homeowners.

The Malva collection includes a variety of brassware options, including standard height basin mixers in smooth body and PUW options, extended height smooth body basin mixer bidet mixers in PUW and chain connector options as well as built in bath and shower and bath or shower mixers.

A benefit of the Malva range is Health protection, all of the polymers applied to the cartridge, flexible hose and aerators are certified as safe to drink, this is certified by the Water Regulations Advisory Scheme (WRAS). This is enhanced further by the application of high-quality metal alloys to ensure optimal water quality.

Malva has been designed to last and has been quality standard tested for up to 1,000,000 movements. Its soft turn lever makes it easy to operate and the whole range incorporates Roca’s Evershine® technology.

This is an innovative chrome plating system, involving an electrolytic coating, which produces a hard-wearing finish on all taps and showers. It gives customers assurance that their bathrooms will stand the test of time. www.uk.roca.com.

Roca Malva Brassware with Cold-Start Technology

Malva sits perfectly alongside round, soft or square sanitaryware shapes, providing an ideal brassware range.

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Insurance Matters

Christopher Bates, Divisional Director, Corporate and Commercial Division, UIB Group.

WHY KBB INSTALLERS NEED TO PROTECT THEMSELVES IN 2020 It’s incredible to think that the year 2020 is upon us as it only seems like yesterday that we celebrated the new Millenium! However, for business people and especially those who are self-employed, the turn of any New Year gives business people a chance to reflect on the previous 12 months and plan and look ahead to the year ahead.

This year seems a little different though, with Brexit imminent there is a heck of a lot of uncertainty and I think it is making all of us rightly cautious to some degree.

Being cautious is what attracts many installers to our business as anything that gives you a bit of extra peace

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of mind is welcome. To adequately cover yourself and your business insurance-wise is an absolute must or risk leaving you and your business exposed to risks like accidental damage and the dangers of legal challenges from angry customers.

So how do you best choose a business insurance policy, one that’s right for you?

Knowing which is which, and where to find them, is part and parcel of choosing the right small business insurance policy. KBB installers should be aware that some cover is required by law and some are available as an optional safeguard against threats to you or your business.

Insurance Matters

KBB installers should be

Legal essentials Employers’ liability insurance is generally required by law for everyone with employees in the UK. It covers you against claims for compensation if an employee is injured or becomes ill as a result of negligence in the workplace. When deciding on a policy, consider: • The amount covered - Most policies provide cover for £10 million as standard.

• The assistance offered - Some policies include access to legal advice in some circumstances.

• The extras - Certain policies can cover temporary employees, for example.

aware that some cover is required by law and some are available as an optional safeguard against threats to you or your business.

Protecting property

Covering your back (absolutely essential for kbb installer businesses)

Buildings insurance will often cover damage to property you own, but if you’re in an office or retail unit, you could look for specialist office or shop insurance cover.

These specialist products protect against things like damage to your computers, stock etc.

Any public-facing business should also consider the risk of injuring or badly advising their clients. There are two key protections against this: • Public liability insurance, which covers your legal costs and business losses resulting from accidents that happen to anyone at your premises or as a result of negligence in your work environment.

• Professional indemnity is designed for advisers and professionals. It protects you if your client feels they have suffered financial losses because of negligence or mistakes in your advice or services.

Most installer businesses rely on a van. A dedicated business vehicle policy could help you stay on the road in the event of things like theft, damage and breakdown, for example.

Covering your concerns

Being cautious is what attracts many installers to our business as anything that gives you a bit of extra peace of mind is welcome.

You can tailor most policies to include the things that are relevant to your business, but sometimes you’ll need to buy separate insurance. For example, you may need to insure company smartphones against theft or damage, or plan for separate healthcare cover if illness and absenteeism are a worry.

that are right for your own business. If you know what you need, a clear search can yield the perfect policy.

Ultimately, it comes down to the protections

www.uibdirect.co.uk

If assistance is needed, it may be best to contact an insurance broker. BiBKKI’s sole recommended insurance broker is UIB.

GET YOUR COMPLETELY FREE OF CHARGE COPY OF

THE INSTALLER MAGAZINE EACH AND EVERY ISSUE BY SUBSCRIBING AT:

www.bikbbi.org.uk/contact/magazine/

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ARE YOU COVERED?

BiKBBI Insurance Services

by United Insurance Brokers Ltd

TAILOR-MADE INSURANCE SERVICES FOR BiKBBI MEMBERS: ● ● ● ● ● ● ● ● ● 74

Public liability insurance Van & fleet insurance Breakdown cover Own plant, tools & equipment Employers’ liability Personal accident & sickness Contract works Hired-in-plant Professional indemnity

● ● ● ● ● ● ● ● ●

Shop insurance Commercial property insurance Directors & Officers indemnity Private household Private motor Travel insurance Private healthcare Life assurance / keyman Residential & commercial landlord insurance

SPEAK TO AN ADVISOR TODAY! Business Insurance: Van Insurance: Buy online: Email:

Call 0330 159 6212 and quote BiKBBI Call 0330 159 6212 and quote BiKBBIV www.uibdirect.co.uk/bikbbi/ direct@uib.co.uk

UIB Direct is a trading name of United Insurance Brokers Ltd. Registered oďŹƒce is 69 Mansell Street, London, E1 8AN, UK (company registration no. 2034497) The company are regulated by the Financial Conduct Authority (registration number 307812) 75

Business Advice by Houzz

WANT TO ENSURE A STEADY FLOW OF CLIENTS? If you’re asking yourself that question and want to find ways to encourage a steady stream of clients then read on for some key recommendations from Houzz, the leading platform for home renovation and design, and their community of home professionals, to help you learn how to streamline your processes and stand out to the right clients.

Know your workflow

Be your best advocate

Businesses will often be going through the same steps or processes with every new client they take on, without even realising it. Take a moment to consider what your process is and then you’ll be able to focus on streamlining it. For example, are you replying to all inquiries with a similar email response? If so, set up an email template that you can have ready to fire off much more quickly and efficiently. Or, if you’re finding that you need the same information from potential clients, try jotting down a standard set of questions in your phone, so you can make sure you ask everything and get the answers that you need in that initial meeting.

We’ve all heard the saying ‘you’re only as good as your last job’, so ensuring that you are showcasing your most recent projects, is vital. Once a job is finished, make sure to ask the client for feedback and take photos, then post it to your website, Houzz profile and social platforms as self-promotion.

Think of your most recent job as your CV for new jobs! Professional on Houzz, Brooke Copp-Barton of Home Interior Design always ensures her Houzz profile, is up to date with her latest projects, explaining that, “it’s a wonderful tool for showcasing your work and engaging with the design community and potential clients”

If you haven’t already, try creating a visual representation of your workflows, to help you track the different stages of each job and spot areas that can be streamlined.

Don’t drop off the radar When focused on a big project, it can be really easy to lose sight of everything else that is happening in the business, especially future jobs. Emails can quickly build up and not responding to enquiries quickly enough, can affect a potential customer’s perception of the company. In busy periods perhaps consider setting an automated email response, to ensure clients know their enquiry has been received and will be responded to.

Even at your busiest times, maintaining a presence on social media can be an effective way to stay on a potential client’s radar, whether that’s a quick post on your blog or Twitter account, or even uploading a photo of your current project to Houzz.

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Professional on Houzz, Amit Malhotra of Aflux Designs always makes sure to ask for feedback from clients. “Having nearly 30 five-star reviews has given us credibility. We want to push this credibility into other forms of social media and PR, but we always try to get feedback as soon as the job is finished.

Also, we are not the kind of company that walks away the minute our job is finished. A lot of our clients become lifelong friends and they know they can call on us if they need any advice or an item to be fixed, as we always try to maintain a healthy relationship post completion.”

Business Advice by Houzz Think about marketing To achieve a steady stream of work it’s important to get your name out there. Investing in customised marketing solutions according to your business needs will make you stand out from your competition, but it’s important to think about the goal of your marketing campaign: Are you looking to build your brand awareness, improve your online reputation or increase the number of clients’ inquiries?

On Houzz, experts will help you answer these questions and build you a tailored solution, ensuring you are targeting renovating homeowners who are looking to hire in your local area, and let you choose the budgets, project types and locations that match your needs, while enabling you to utilise other premium marketing features.

Houzz is the leading platform for home renovation and design, providing people with everything they need to improve their homes from start to finish.

With the largest residential design database in the world, Houzz is the easiest way for people to find inspiration, get advice and hire the professionals they need to help turn their ideas into reality. Houzz connects professionals with homeowners who are actively looking to hire the right home professional for their project.

www.houzz.co.uk

Photo by David Siglin on Unsplash

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Kitchens

MOORES ADDS THE NOVENTA COLLECTION TO ITS ‘DEFINITIVE’ RANGE. Brand-new, larger cabinetry, designed to make installation less complicated and provide more cabinet-space in the kitchen, is a feature of Moores Noventa Collection. The range demonstrates how practicality and high-end aesthetics can work hand in hand to create a perfect kitchen space on a less-than-luxury budget.

Inspired by the great outdoors, Noventa is designed to appeal to buyers captivated by the look of real wood. The collection caters to this growing demand for natural tones and prints by delivering four new woodgrains that are so natural and realistic the untrained eye could never tell the difference. With six accent colours to choose from, house builders and potential buyers now have much more flexibility in the design collaboration process.

Noventa Larch

"With prospective buyers becoming increasingly more attuned to nuances in tones and prints, we are committed to delivering designs that are detail oriented and reflect even the smallest shift in consumer taste,” says Andrew Story, Head of Product Development at Moores. “With the Noventa Collection, we have created subtle, contemporary variants of previous designs. These new tones, along with their accent colour counterparts, are already being exceptionally well received by customers.”

The new authentic woodgrains and accent tones in the Noventa collection bring out the natural warmth in the home, creating an inviting and tranquil space that encourages the kind of relaxation often lacking in a cooking environment. www.moores.co.uk

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Noventa Pine

Kitchens

Noventa Pine

Noventa Larch

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XXXXX Q &A What initially attracted you to your role with the institute?

The vision and desire to make long-lasting positive changes within the industry, specifically Installations which is part of my D.N.A What impresses you most about the industry?

Q& A with Chris Parry

As this industry is so broad it gives everybody from all walks of life an opportunity to build a career, whatever your strengths might be.

Enough of business, tell us about yourself, are you married? Do you have a family?

Yes I’m happily married with 11 year old twin boys.

What animal would you best liken to yourself when at work?

A wolf apparently, according to the google quiz I just took… who knew?

And at home?

So I asked the family and they said an owl….

Wise but rarely seen!

In our autumn issue we feature Chris Parry for our staff Q & A. Chris is the director of operations for the Protective initiative, responsible for the development of the installer network and general operational leadership.

What would be your perfect weekend?

Watching my lads play football followed by an Aston Villa victory!

Favourite holiday destination?

Australia, it’s a long way to go but worth it.

Book or Kindle?

Audiobooks!!!

Red or white wine?

Red Favourite movie?

Predator… the Arnie one (a timeless classic!)

What or who makes you laugh?

Family Guy it appeals to my daft sense of humour!

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Q&A Tell us a secret I don’t have any…

Hopes for the future both professionally and personally?

To continue to grow the BiKBBI Protected brand which will help safeguard the future of the industry and to spend as much time with my family as possible!

What or who makes you cringe?

I don’t know who they are but definitely someone on YouTube that my boys listen to!

Name 3 people (either dead or alive) you’d most like to share a dinner party with?

Stephen Merchant, Ricky Gervais & Karl Pilkington Name 3 people you’d least like to share a dinner party with?

Gemma Collins, Jeremy Corbyn and that fella from Mrs Brown’s boys (it’s just not funny!)

What song would most likely get you up on the dance floor?

Insomnia (by Faithless) - one from my younger days…

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Movers & Shakers NEW EUROPEAN MARKETING MANAGER FOR CR LAURENCE CR Laurence has appointed Annette Godfrey as European Marketing Manager.

Based at the company’s UK head office near Manchester, Annette leads the marketing department across the company’s architectural fittings and surfaces divisions, including CRL Stone.

Annette has a wealth of experience having begun her career in 2000 in B2B marketing. She has worked across a range of industries including flooring adhesives, automotive and clothing for both trade and consumer markets.

Annette will deliver a range of marketing initiatives to support increasing sales and raising the profile of the business. This will include developing and maintaining working relationships with stakeholders and creating multi-channel marketing campaigns for trade and consumer audiences.

Simon Boocock, Managing Director of CRL Europe, commented: “Annette brings a breadth of experience to the European Marketing Manager position and is therefore well placed to take the CRL Stone brand.” www.crlaurence.co.uk t: 01706 863600

ARMITAGE SHANKS LAUNCHES INNOVATIVE SPHERO URINAL RANGE FOR COMMERCIAL WASHROOMS Armitage Shanks, renowned provider of commercial washroom solutions, has launched Sphero, its new collection of intelligent urinals.

This elegant range has been designed with in-built smart technology that allows for greater levels of cleanliness, easier installation and maintenance, as well as water saving benefits for all commercial spaces.

Armitage Shanks worked with design studio, Studio Levien, to create the innovative collection which incorporates unique features to meet the current and future-needs of installers and their customers. The range comprises three different sized urinals suitable for premium high and medium traffic environments: Mini, Midi and Maxi.

Both Midi and Maxi have an inbuilt sensor which optimises the product’s flush count and water usage to ensure better efficiency. The Mini model is designed for smaller spaces.

Sphero’s unique circular, concave shape has been designed to minimise splashing while also improving the cleanliness, durability and efficiency of the urinals. The new rimless designs also eradicate the buildup of stagnant water, a key issue with traditional urinals.

The Maxi model comes with an installation template with an incorporated rubber seal which eliminates the need to use sealant when fitting the

‘A NEW ANGLE TO HEATING DESIGN’ WITH ANGLIA BY AESTUS Aestus presents its high-profile, multilateral Anglia Towel Warmer - a geometric-style heating solution crafted from high quality mild steel.

Blending Serpentine Style with contemporary functionality, Anglia offers ample hanging space owing to its maze-like design and high capacity 50mm square tubing. The neat proportions of the Anglia Towel Warmer make it the ideal heating solution above a bath, next to your shower or within easy reach of a washbasin.

Designer bathroom heating is an easy and practical way to add unique flair to a bathroom. Choosing a shape and style to complement existing fittings and fixtures is a great way to transform a décor, as well as introduce a new point of interest that blends with your customer’s current interior scheme.

Measuring H710mm x W500mm, Anglia

by Aestus is suitable for closed heating systems and has a heat output of 126/431 Watts/BTU’s. Supplied with a 15 year manufacturer’s guarantee, this contemporary towel warmer is manufactured from mild steel and is finished in chrome. Part of the Contemporary Collection by Aestus, the Anglia Towel Warmer retails for £464.40 including vat. www.aestus.co.uk | t: 01902 387080 e: info@aestus.co.uk

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product. The template includes a levelling slot, pre-holes and markings for ease of installation. The model also has a patented maintenance bracket that has innovative hinges so installers can easily access the inner workings of the urinals.

The waterless and hybrid versions of Sphero offer a high-performance key valve (HPKV) which helps reduce flush volume and enhances performance.

The products come with a spreader nozzle which is easily accessible, further reducing maintenance costs. The range also includes pioneering features, such as a grate gap which protect against blockages and allow quick and easy access to the inner workings. www.idealspec.co.uk/armitage-shanks.html

MOORES APPOINTS NEW BUSINESS DEVELOPMENT DIRECTOR Moores has announced that Paul Fincken has been recruited to head the brand’s new Business Development department.

Fincken will be fieldbased and primarily focussed on developing the team and assisting with the company’s ongoing nationwide growth.

Paul brings with him a wealth of knowledge from a previous role as Sales Director for a large UK manufacturer of high-quality doors, windows and stairs. On his new position, he comments “Moores had a hugely successful year in 2019 with record growth proving that the brand is well on its way to achieving its goals. To be joining the team at such a pivotal moment is very exciting and I plan to utilise my expertise in sales and management to help drive this growth even further, ensuring that 2020 is yet another record-breaking year for the company.” www.moores.co.uk

Movers & Shakers GIRA SYSTEM 55 OFFERS NEW INTELLIGENT DESIGN OPTIONS The Gira System 55 modular system is now able to yield even more design options thanks to Gira Studio, a dynamic intelligent control solution in three installation variants and Plug + Light, a new specification product which unites light control and power supply.

Gira System 55 now offers a range of new and contemporary design aesthetics, which provide a greater distinction between the varying systems, controls and functions in operation.

Offering more than 300 functions, Gira System 55 is perfect for those looking for an ultra-modern style, especially its flush mounted solution with its

lustrous glass cover frame which can be used for single or multiple installations, either horizontally or vertically.

In contrast, for a more traditional look, Gira manufactures its Surface Mounted design which is available in high-quality glass or shatter-proof thermoplastic. The period-style design takes its inspiration from the historically round dome light switches so popular in the early 20th century.

It can be installed as a single solution for controlling lights but is also ideal for multiple installations. It thus offers endless design options and a virtually unlimited variety of functions in the

TOP RADIO DJ AND CELEBRITY MUM NEEV SINGS THE PRAISES OF ABODE PRONTEAU

Gira System 55.

Meanwhile, Plug + Light makes indoor lighting smart and light control incredibly simple. Plug + Light is a defined interface which unites light control and power supply. Combined with appropriate light top units, Plug + Light offers easily controllable indoor lighting – from dimming to warm dim. The open system can be used in the most common flush-mounted device boxes, also in British Standard, and besides the controller, it reconfigures the handling of the associated light top units. www.gira.com

NEW MANAGING DIRECTOR FOR PUBLICITY ENGINEERS Specialist KBB PR consultancy, Publicity Engineers has announced that Emily McCullagh has been promoted to Managing Director.

used the column to wax lyrical about the Abode Pronteau 4IN1, tagging the Abode website in her comment and saying: “Our latest gadget to the home is an Abode Pronteau Filter Hot water Tap and it has made bottle feeds for the baby so much easier. Instant boiling water is such a fantastic addition to a hectic life and makes a big difference for mixed feeding.

“Also having filtered water at home direct from the tap has been such a luxury and knowing we are doing our bit for the environment to reduce plastic makes it a huge tick.” On a post on her Twitter page in November, Neev referred to the tap as her ‘gadget of the year’.

Reaching out to high profile celebrities and social media influencers to help promote the advantages of its best-selling steaming hot water taps, Abode recently caught the attention of Kiss FM DJ and magazine columnist Neev Spencer.

When not on the radio, mum-of-two Neev also has a regular slot in the pages of Baby Magazine and

With 28.5k Instagram followers and 26.7k on Twitter where she regularly promotes her motherhood column, Neev’s review of the Abode 4IN1 tap is a brilliant promotion for the manufacturer and means this latest technology is being highlighted among an influential audience of parents-to-be and new mums. www.abode.eu t: 01226 283 434 | e: info@abodedesigns.co.uk

Emily fills the position vacated by Owner Rob Nicholls who becomes Chairman to enable him more time to concentrate on Publishing and Editing ‘The Installer Magazine’ (BiKBBI). Emily joined Publicity Engineers almost ten years ago from an established KBB trade magazine as a PR executive and has risen to Associate Director before now accepting her new role at the head of the company.

Emily said, “I could not be more grateful to Rob for this opportunity, and wish to thank him for being a great mentor over the years and entrusting me with this new leadership role at PE. I am extremely fortunate to be able to head up such a long-established industry brand and am confident I can further add to the company’s successes. We have a fantastic portfolio of clients I genuinely love working with and a great team of kbb experts that all know how to have a good time! I firmly believe that Publicity Engineers is well placed to grow and continue to develop in the market and I am confident that in our new roles, Rob and I can achieve this. ” www.publicityengineers.com t: 01992 478 109 | e: info@publicityengineers.com

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Exhibitions

BIKBBI SPONSORS APPEARING AT KBB 2020 Showcasing a few of many BiKBBI partners who are exhibiting at the KBB show in March (1st-4th) ROCA GROUP TO SHOW LATEST BATHROOM INNOVATIONS AT KBB BIRMINGHAM 2020 The Roca Group will be showcasing its latest design innovations in Suite 32-34, situated by the main bathroom entrance in Hall 20 at the NEC Birmingham. The Roca, Armani/Roca, Laufen and Cosmic brands will all also be displaying their new products and services to visitors.

ROCA Technology is a key focus for this year’s stand, with the In-Wash Inspira and In-Wash In-Tank smart toilets on display. To reflect the emerging trend for colour in the bathroom space, Roca will show its Beyond Colours collection alongside the new Inspira coloured finishes. New countertop collection Savana will be on show alongside the forward-thinking PVD coloured finishes for Insignia brassware.

Roca will also be displaying its innovative solid surface composite; Surfex. The Modo bath will be on view also along with basins, and furniture from the popular collection.

LAUFEN Laufen will show a range of new products including the award winning ‘The New Classic’ collection designed under the creative leadership of superstar Dutch designer Marcel Wanders. Making their UK debut will be the VAL cloakroom basins. A popular addition to the already successful VAL collection, the sleek basins use Laufen’s SaphirKeramik to maximise space and functionality. Also, on display will be new SONAR furniture, Kartell by Laufen PVD coloured brassware and Laufen’s latest shower toilet Cleanet Navia.

To complement the Roca and Laufen brands, The Roca Group will also showcase the Armani/ Roca Baia collection and Cosmic accessories range.

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SHOWERWALL AT KBB 2020 – STAND D60 Showerwall will be at KBB 2020 exhibiting new designs which focus on the design-led benefits of its waterproof bathroom panelling system.

There are several new designs featuring the company’s unique synchronised texture that delivers a highly authentic look and feel in marble and stone designs. The enhanced acrylics range will be displayed with new pastel colours and new digital prints in its custom collection, adding to the already popular scallop, herringbone and geometric patterns.

Terrazzo, one of the hottest design looks for 2020, will also be unveiled.

Committed to first class installation, the company is launching its ‘Find a Fitter’ scheme in collaboration with BiKBBI to promote a UK-wide network of approved fitters for Showerwall.

Also, on display will be Panelstyle, a PVC wall and ceiling panel collection, the newly extended Malmo collection of easy-to-fit, water resistant vinyl flooring, and the Tuscan natural wood flooring range.

FRANKE AT KBB 2020 - STAND H80 Franke will be once again taking up its prime position at KBB on stand H80 in Hall 19 where they will be flying the flag for style, quality and innovation.

At KBB 2020 Franke will have many product categories to display across sinks, taps, worksurfaces, hoods and waste management solutions to give visitors a true experience of the Franke brand with a mix of current lines and new product launches.

Franke has repositioned its decorative cooker hoods offer to span mid to high end sector with 25 different designs, of which several will be exhibited for the first time at this year’s KBB. The next generation of the multi-award winning Box Center sink will be unveiled exclusively at the show, together with a progressive update of a Franke sink classic.

Franke’s extensive tap portfolio will be demonstrated, catering for different design tastes and levels of functionality. The range covers instant boiling water taps, standard taps and filtered options with the Vital Capsule filter system being a star product and not least there will be the customised beauty of stainless steel worksurfaces with seamlessly integrated products.

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17 & 18 NEC

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Directory BiKBBI Corporate Sponsors

www.anyjunk.co.uk

www.aqualisa.co.uk

www.armitage-shanks.co.uk

www.festool.co.uk

www.hafele.co.uk

www.uk.roca.com

www.roman-showers.com

www.showerwall.co.uk

www.blum.com

www.hippowaste.co.uk

www.trade-point.co.uk

www.bushboard.co.uk

www.enterprise-home.by.me

www.ubm.com

www.ideal-standard.co.uk

www.victoriaplum.com

www.myappliances.co.uk

www.vitra.co.uk

www.wearepolar.com

www.wilsonart.co.uk

www.publicityengineers.com

www.worktop-express.co.uk

www.classic-marble.com

www.clearabee.co.uk

www.compusoftgroup.com

www.kbbg.co.uk 86

www.fitfrankefirst.co.uk

Directory

Advertise here: please contact rob@publicityengineers.com

www.symphony-group.co.uk

www.gassaferegister.co.uk

www.wrenkitchens.com

www.houzz.co.uk

BiKBBI Retail Partners

www.diy.com

BiKBBI Strategic Partners

www.handicare.co.uk

www.johnlewis.com

www.kindred.co.uk

www.ageuk.org.uk

www.bathroom-association.org

www.idealhomeshow.co.uk

www.instituteforapprenticeships.org

www.careaftercombat.org

www.niceic.com

www.leekes.co.uk

www.centralcompliance.uk

www.procat.ac.uk

www.premierbathrooms.co.uk

www.tradingstandards.uk

www.siteprodirect.co.uk

www.moores.co.uk

www.elecsa.co.uk

www.thefurnitureombudsman.org

www.omegaplc.co.uk

www.furnituremakers.org.uk

www.uibgroup.com 87

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