2018-19 Student Accounts, Processes and Procedures

2018-19

Student Accounts

processes and procedures

2001 Alford Park Drive Kenosha, WI 53140 Phone: 262-551-5771 Fax: 262-552-5495 Office of Student Accounts Lentz Hall 426

The Office of Student Accounts is dedicated to serving students who have concerns or questions about their billing and those who wish to add credit to their accounts for items such as parking or food service.

contact us Office of Student Accounts 262-551-5771 | studentaccounts@carthage.edu

Nathan Spangler Marietta Walker Carol Weyrauch

tuition and fees 2018-19 combined tuition and fees:

$55,540

additional optional costs Room Upgrades Single room

$1,250

Double room with private bath at Swenson or Madrigrano Halls

$750

Triple suite, Denhart, Johnson (Nos. 4-8), Madrigrano, Tarble (Nos. 4-11)

$250

tuition

Quad suite, Johnson (Nos. 3 and 9), Tarble (No. 12)

$200

$43,550

Oaks Residential Village (single/double)

12-18 credits per semester

Parking

residency fee

$11,990 Double room with basic meal plan

$2,300/$1,500

Annual/Per Term (with J-Term)

South Lower Lot Tennis Center Lot

$1,250/$720 $350/$200

Commuter lots

$105/$60

35th Street Lot

$80/$50

14th Avenue Lot

$80/$50

Other Overload (per credit above 18 credits) Some tuition and fees vary for part-time, evening, nondegree-seeking, and adult students. The online Carthage catalog includes a complete listing of fees and tuition: carthage.edu/catalog

Private music lessons (fee + additional credit/audit fee) Application fee (full time/part time) Transcripts (first/each additional requested at same time)

$1,450 $360 $35/$10 $10/$6

Lost ID or key

$25

Returned check

$25

billing procedures Carthage provides continuous access for all students to their student accounts. A statement is available through the student’s portal account at my.carthage.edu. Payment is due the first of the month after being billed.

payment options In mid-May, we will mail you a payment planning letter for the upcoming academic year, showing your estimated annual tuition and residency fee, where applicable (This estimate will be based on the number of credits for which the student has registered and housing the student has elected at the time of printing). This letter will list the credit for each student’s deposit payment and an estimated financial aid package, minus the lender’s hold-back on Stafford Loans and any Work-Study award. The “Net Amount” will equal the charges for the academic year, minus your deposit, and adjusted financial aid award.

Upon receipt of this letter, we require each student to select one of three payment options:

option 1

Pay the “Net Amount,” in full, prior to July 1.

option 2

A two-payment option is available, with approximately one-half of the yearly tuition and fees due by August 1 and the balance payable January 1. Payments for this option may be made with credit/debit card, check, or cash.

option 3

The “Net Amount” can be divided into eleven (11) equal payments, which will be due on the first of each month from July through the following May. A $150 service fee is charged. Monthly payment plans are serviced by Educational Computer Systems, Inc. (ECSI).

To pay your account balance using this option, please contact ECSI at ecsi.net/carthage or call (866) 927-1438.

Parents and/or students are eligible for a number of loan options to cover educational costs. Should you wish to consider any of these options, please contact the Office of Student Financial Planning.

additional financial responsibilities Before starting each semester, students must complete a check-in process with various areas across campus. To be “financially cleared” for check-in, each student must meet the following requirements:

1

1

A payment planning letter for the year/semester must be complete and on file.

2

A Rights & Responsibilities form must be completed and on file. (This form only needs to be completed once per year.)

3

Students must be current with their account balances.

Any balance remaining from a prior semester will delay or prevent a student from checking in.

Additionally, while the student accounts office does not oversee financial aid, it is highly recommended that every student contacts the Office of Student Financial Planning prior to check-in to ensure that all needed forms and paperwork have been filed with that office.

auditing a class Auditing a class is free of charge if the class does not move the student into an “overload” (more than 18 credits). For parttime students and students who would move into an “overload” situation by auditing, the fee is $180 per credit.

late payment fees Carthage does not charge interest on student accounts if payments are received as requested. However, a late payment fee will be applied to overdue accounts. This fee will equal 1 percent of the total unpaid balance. Additionally, any financial aid award not applied to a student’s account by the first of the month following the start of classes because of failure to provide necessary financial aid documentation will become subject to this late payment fee.

j-term Tuition for one four credit J-Term class per academic year is included for students attending a full academic year. Tuition does not include any study tour or material costs. Students wishing to attend two J-Terms in an academic year must petition the Office of the Registrar and will be billed full tuition at the part-time student rate for the second J-Term. Students may not audit a J-Term class without being assessed the per-credit audit fee.

work-study awards Financial aid awards for either the federal or College Work-Study programs represent an obligation on the part of the College to make available sufficient hours of employment to meet the value of the award. Students are responsible for finding employment. This is coordinated through the Office of Student Financial Planning.

Work-Study payments come in the form of wages and are subject to both state and federal income taxes. Earnings from such employment can be applied only to a student’s account as the wages are actually earned. Consequently, these awards are not considered a direct award of financial aid to a student. If a student wishes to use these earnings for payment of tuition and fees on a month-tomonth basis, the use of a payment plan is required.

Placement for all campus employment positions is coordinated through the Office of Student Financial Planning.

refund schedule Refunds are made for tuition, board, and auditing fees only. No refunds or adjustments will be made for room charges, late fees, course or lesson fees, and other administrative or miscellaneous charges.

All notices of withdrawal and/or requests for refunds from the College, including cancellation of registration and/or residential status, must be in writing and addressed to either, the Office of Student Life, the Office of the Registrar, or the Business Office. The official date of withdrawal will be the earliest of: the date the student appears in person at a designated office and signs an appropriate withdrawal document, the date of receipt of a fax or email message indicating withdrawal from the College or class, or the postmark on the envelope containing the request.

tuition and audit fee refunds

residency fee refunds

Refunds are based upon the percentage of the term which has elapsed during the period of attendance.

Prior to the add/drop date each semester, a student who withdraws will receive a full tuition refund, less his or her $300 deposit. After the add/drop date, the refund is prorated. The percentage of attendance is determined by dividing the number of term days elapsed by the total days in the term. All Carthage and federal scholarship or loan awards applied to the student account will be proportional to the period of attendance.

For students living on campus, no refund is given for any portion of the room charge. A refund is given for a portion of the board (or food) charge. The refund is calculated at the rate of $70 per week. Thus, in a 14-week semester, a student who attends 4 weeks will be refunded 10 weeks at $70 per week, or $700 for the board portion.

After 60% of the term has elapsed, no tuition or audit fees will be refunded and 100% of scholarship and loan awards will be credited to the student account.

meal plan options Carthage dining services, provided through Sodexo, are available from 7 a.m. through 7 p.m. Monday through Friday; 7 a.m. through 6:30 p.m. Saturday; and 11 a.m. through 7 p.m. on Sunday. Meals are available in food court style, with a number of stations providing a variety of choices. Each meal is all-you-can-eat, as the meal plan allows entry to The Caf where the student is free to choose any or all of the available selections.

In addition to The Caf, food service venues also are located in the Campbell Student Union, featuring nationally recognized franchise brands. Donna’s Bytes cyber café, featuring Einstein Bros. Bagels and Freshens, is available in the Hedberg Library, and the A. W. Clausen Center for World Business features a Starbucks.

Hours of operation for all of the food service locations can be found at www.carthage.edu/dining.

Each resident student is required to participate in the board plan and will be charged for the basic meal plan. Carthage also offers a premium plan to all full-time students who reside on campus.

basic: 3,210 points

additional points

+$50

Under this program, each resident student will receive a total of 3,210 points during the academic year. Each point represents one dollar at any of the food service venues. Each week, 70 points will be added to a residential student’s ID card. The weekly points can be used only during the week that they are added to the ID card. An additional 450 flexible points will be available for use each semester and will roll over to be used throughout the academic year. The basic plan is enough to pay for 584 meals in The Caf in an academic year.

Students – residential and commuter – also may purchase additional flexible points in blocks of 50 (at a cost of $50).

premium: 3,970 points

upcharge

Under this program, each resident student will receive a total of 3,970 points during the academic year. Each point represents one dollar at any of the food service venues. Each week, 90 points will be added to a residential student’s ID card. The weekly points can be used only during the week that they are added to the ID card. An additional 500 flexible points will be available each semester and will roll over to be used throughout the academic year. The premium plan is enough to pay for 720 meals in The Caf in an academic year.

The only meal points that are reimbursable are flexible points that have been purchased additionally above any meal plan.

$725 per year

student identification cards All full-time Carthage students receive a photo ID card for use on campus. This card is required to gain entry to the residence halls and The Caf, to charge textbooks at the beginning of each term, to register for classes, to check out materials at the library, and to cash checks on campus. This photo ID is provided free of charge at the beginning of each students’ college career. A $25 fee is charged to replace lost cards. This permanent card is much like a credit card; as it is magnetically encoded with the students’ ID number and can be read electronically by scanners at The Caf and residence hall entrances. Only authorized students are admitted into these areas.

student health insurance Each student is responsible for providing his/her own health insurance. Carthage does not provide, nor make available, student health insurance. As protection for the College and the Kenosha medical community, a program to cover the cost of emergency treatment is carried by Carthage, but only as secondary coverage to the health insurance provided by the student.

final accounting A final statement showing all final charges, credits, and adjustments normally will be mailed within 30 days of the notice of withdrawal. This final statement will show any balance due to the College or indicate an amount to be returned to the student. Refund checks will be available approximately ten (10) days following the preparation of this final statement.

Individuals seeking clarification or review of either this final statement or the application of the refund policy to their individual situations should address all inquiries to: Nathan Spangler, Manager of Student Financial Accounts 262-551-5771 | studentaccounts@carthage.edu Carthage College 2001 Alford Park Drive Kenosha, Wisconsin 53140-1994

contact the red desk Have a question about financial aid, financial planning, your student account, or Carthage Cash? Visit the Red Desk. This new one-stop resource is located in the Office of Student Accounts on the fourth floor of Lentz Hall. It is a joint initiative between the Offices of Student Accounts and Student Financial Planning. You can go to the Red Desk (and yes, it’s actually red) to get your financial questions answered and receive top-notch service in an efficient way.

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