ANNUAL REPORT 2023
2023 Annual Report
Message From The Director Dear Stakeholders, Greetings and welcome to another update from the Office of Economic Development. As any mariner knows, with 360 degrees in the compass, you only need to adjust course a matter of a few degrees to alter your ultimate destination. In 2023, we took time to inspect our course and adjust our heading through the development of a new five-year Economic Development Strategic Plan for the City. With the help of our consultant, we crafted a plan based on relevant data, current best practice in the economic development space and significant stakeholder insight. We are proud of the result and are now actively moving forward with the real work of implementation. An initial step was to better align our staffing with the work of the plan. In doing so, we now have an Assistant Director role with, among other duties, a core responsibility for our storytelling, brand and value proposition. Additionally, we have reprogrammed an open position into an Entrepreneurship Program Specialist designed to better focus on growing a more diverse, equitable and vibrant small business community. In addition, OED assisted with several significant city-based expansion announcements in 2023, including long tenured Virginia Diodes as well as newer startups Laser Thermal and Contraline. Following our grant support in 2022, OED successfully advocated for an additional $500,000 in funding to further support the Black Entrepreneurial Advancement and Community Opportunity Network (BEACON) commercial kitchen being created by New Hill Development Corporation. In the Charlottesville never ceases to amaze category two unique recognitions occurred in late 2023. The first involved the Bioscience sector as Carta ranked Charlottesville as having the 10th highest amount of capital raised by medical device startups in the entire U.S., behind only a few major cities such as New York, Boston, Chicago and the Bay Area. Partners such as CvilleBioHub (which received its first pledge of public support from the City EDA in 2018) are helping drive this sector forward. In the agriculture and tourism space, Wine Enthusiast magazine recognized the Charlottesville Area as the #1 Wine Region of the Year – in the world! These recognitions further prove that our small City continues to exceed expectations in many ways. With a new course set, we are excited to move forward in 2024, and we thank you for your continued support. Sincerely,
Chris Engel Director, Office of Economic Development
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City of Charlottesville Office of Economic Development
OED 2023
2023 Annual Report
BY THE NUMBERS GO COOK
ASSISTED OVER
IN 2023
63 154
SERVED OVER
5
City businesses
employees
since 2016
PARTICIPANTS
COMPLETED THE GO START-UP PROGRAM
BUSINESS VISITATION PROGRAM
56 participants have completed the program since inception in 2020
120 BUSINESS VISITS
14 GRADUATING CLASSES since inception 76 SUCCESSFUL INDIVIDUALS
entering the culinary workforce industry
PARKING SPACES MANAGED
1,710
In the past year, over 700 hours of charge time were logged using the EVgo charging stations.
conducted in 2023
COMMERCIAL INVESTMENT VALUE OF COMMERCIAL INVESTMENT
$57.4M COMMERCIAL 361 PERMITS ISSUED
82K+
SOCIAL MEDIA USERS REACHED
52 new Facebook page “Likes” 50.5% increase in the number of visits to the Buy Local Facebook profile page 316 new Instagram followers 86.8% increase in the number of Instagram profile page visits
BUSINESS EQUITY FUND HIGHLIGHTS 27 LOANS in place totaling $347,100
PAGE VIEWS from 29,285 unique website visitors
38 SECONDS average dwell time per page PARKING INFORMATION most visited frequently pages
WWW
INTEREST SUBSIDY PROVIDED since inception exceeds $38,000
OED SOCIAL MEDIA STATS
122
FACEBOOK POSTS reaching 79,142 users
120
TWITTER/X POSTS with 11,104 Impressions
OED WEBSITE STATS
48,131
off street publicly available spaces
1,059 “Likes” 50 Comments 264 Shares
285 users engaged with posts 30 “ReTweets”/Shares 73 “Likes” 84 users clicked through links in OED posts
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City of Charlottesville Office of Economic Development
2023 Highlights New City Economic Development Strategic Plan Developed A primary focus of our work in 2023 was the completion of a new Economic Development Strategic Plan that sought to leverage existing assets and envision a future that builds a more inclusive, resilient business and entrepreneurial community. The effort was led by Steven Pedigo, VP of Economic Development for Resonance Consultancy and supported by OED staff and a 16-member steering committee comprised of key industry leaders and community members. To inform the process the Resonance consulting team conducted demographic, and economic analysis, competitive bench marking, cluster analysis, career pathway analysis and a real estate assessment of the Charlottesville market. In addition, a series of 9 stakeholder focus groups were conducted to gain a deeper understanding of the issues and opportunities across key economic sectors and a Community and Business survey to gather feedback that was completed by over 280 participants. The process concluded in June with a presentation to City Council. The following are the five goals of the City’s Economic Development Strategic Plan:
Equitable Entrepreneurship
01
Intentional and Innovative Growth
02
Pathways for Opportunity
03 04 05
Creative Placemaking Storytelling for Investment
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02
03
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Equitable Entrepreneurship
Intentional and Innovative Growth
Pathways for Opportunity
Creative Placemaking
Storytelling for Investment
We will invest in entrepreneurship to grow a more diverse, equitable, and vibrant Charlottesville.
We will build an innovative economy: one that embraces intentional growth, value-added partnerships, and sustainability for tomorrow.
We will create pathways of opportunity for all Charlottesville residents.
We will invest i n placemaking to celebrate Charlottesville’s creativity and culture.
We will position Charlottesville as a community open for investment.
There are 31 strategies and 82 actions to support progress in these goal areas and 10 key metrics to help track progress. The full plan plus the detailed technical appendices are available at the OED website. Implementation is underway now, if you have thoughts on how to help further any of these goals please reach out to us.
2023 Annual Report
Strategic plan development session
Business Visitation Program
Regional Comprehensive Economic Development Strategy Being Crafted A Comprehensive Economic Development Strategy (CEDS) is being developed for the City of Charlottesville and the counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson. The CEDS process will engage public, private, and nonprofit sector partners to establish a strategic blueprint for regional economic collaboration and to build capacity and guide economic prosperity and resilience of the region. Once complete, the CEDS will enable additional federal funding to be accessed by local jurisdictions for a variety of purposes. The Thomas Jefferson Planning District Commission (TJPDC) is leading this effort with support from Camoin Associates. The plan is expected to be complete in early 2024.
Maintaining an active business visitation program is one of the key tenants of the Office of Economic Development’s ongoing efforts to ensure strong relationships and communication with members of the Charlottesville business community. During 2023, staff made over [72 visited by Matt] unique visits to businesses of various sizes and from different market sectors, throughout Charlottesville. Through these visits, OED staff is able to learn more about what makes each business unique, their successes, challenges, and what opportunities exist for additional growth. By taking a proactive approach to business engagement, OED can more quickly connect businesses with available programs and partner resources to help ensure longevity and better position local businesses for future expansion opportunities. Feedback received from business owners during these visits helps direct continuation of existing business assistance initiatives and formation of new ones, as we collectively strive to ensure Charlottesville remains an attractive location for business.
Buy Local The Charlottesville Office of Economic Development continued its collaboration with Albemarle County Economic Development on the Buy Local program. Designed to highlight the vibrancy, uniqueness, and diversity of locally-owned small businesses, Buy Local uses a combination of social media, a dedicated website, radio mentions, and community programming segments on local television, to keep these business front-of-mind for residents of the region and visiting guests. In 2023 special emphasis was placed on the program once again for the holiday season. Marketing efforts focused on the positive impact residents can make on the local community by shopping at these businesses. A number of special events and markets were highlighted throughout the year, from local food and craft markets to festivals that celebrate various ethnicities and cultures. Buy Local’s social media presence continued to grow throughout 2023 with Facebook, Twitter/X, and Instagram all seeing an increase in the number of individuals who “Liked” or followed these pages. The Buy Local audience remains highly concentrated within the greater Charlottesville-Albemarle County area and is mainly comprised of individuals between the ages of 25 and 54 who identify as female. Going into 2024 the program will look to continue its current momentum and identify additional ways to engage individuals through marketing efforts that will highlight the depth and variety of locally owned businesses in Charlottesville and Albemarle County.
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City of Charlottesville Office of Economic Development
OED Launches New Workforce Effort
Many nationally recognized studies and surveys conducted post-Covid have identified the most valuable work skills as being those that machines and AI can’t perform, like soft skills. Workers will need skills like problem solving, decision making and teamwork to find and maintain positions in this new workforce landscape. The Ready to Work (RTW) program is OED’s newest workforce development initiative that’s designed to help develop critical workplace skills and create a pipeline of work ready applicants for Charlottesville City businesses. Using online work readiness courses and individualized coaching, career navigators train and prepare career-seekers with the essential skills required by employers. RTW provides jobseekers with 20 hours of soft skills training, career assessment and interview preparation assistance to prepare them for on-the-job success. Upon successful completion of the soft skills training certification, graduates are connected to participating City businesses for a guaranteed job interview. Ready to Work is a program of OED’s GO HIRE Workforce Initiative conducted in partnership with Rappahannock Goodwill Industries. RTW was launched in July of 2023 with initially six RTW participating employers guaranteeing interviews to graduates of the program. Between July and December of 2023, 19 jobseekers had enrolled, with over half of them completing the self-paced soft skills certificate and over a third of them securing employment. In addition, five more City employers have partnered bringing the total RTW participating City employers to 11. The program is free and open to all jobseekers. Here’s what some of the enrolled jobseekers had to say: “What appealed to me about the program was the guarantee of an interview. I was not having a lot of luck getting interviews on my own, and I was frustrated that I had submitted so many applications without receiving any response. I didn’t want maybes, I needed a definite.” One enrolled jobseeker stated he liked the online courses and found them to be compact and educational. “I found the content helpful – it made me think about things I had never thought of before.” Another stated, “I appreciate the soft skills videos. It was a great refresher on skills.”
When asked about the assistance they received from the Career Navigator, one jobseeker shared that they found the interview prep was especially helpful - learning what kind of questions might be asked, and examples of questions they might want to ask. “I studied the material and know that if I had not had that preparation, I would have sunk like a ship on my interview. In the past, I either didn’t receive an interview, or I just winged it, and more times than not, did poorly. This time it gave me a working blueprint of how to approach the interview process.”
When asked what they liked best about the program, another jobseeker shared, “The connection that you have with employers that are willing to interview folks that will ultimately have an opportunity to start a career and potentially ascend the career ladder” while another stated “The encouragement from the coaches.”
2023 Annual Report
The RTW City employers also shared positive feedback on the program. One employer said they saw the opportunity to partner with the RTW program as a way to “build pipelines in a hard to staff market,” while another stated they joined as an opportunity for “continued exposure of their company to the local community and access to individuals seeking employment,” and still another joined because they “wanted to help support a community initiative.” When asked what they liked best about the program, one employer stated “the RTW Team” while another shared “the ease to start.” With regard to the soft skills training content, one employer shared “these are important soft skills, but some can be developed even further through professional development in the role they are hired for.” After one jobseeker RTW graduate completed their guaranteed interview with a RTW City employer, he received wonderful feedback from the company, saying “he was well prepared for the meeting, spoke well and did good overall. I would consider him for a position.” While the program is still in its infancy, there is plenty of opportunity for improvement and growth, and OED is committed to incorporating the feedback received from all participants and stakeholders so that the City of Charlottesville’s workforce remains skilled, current and relevant to the needs of our City businesses and community.
READY TO WORK SNAPSHOT JULY - DECEMBER 2023
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City of Charlottesville Office of Economic Development
Major Economic Development Announcements Last year saw two major economic development announcements come out of the City of Charlottesville. First was Laser Thermal’s July announcement of a $2.9 million expansion at its R&D manufacturing facility. In addition to making substantial capital investment at its facility, the company anticipates creating 28 new, full-time jobs to further its efforts to develop cutting-edge nano-scale measurement devices. John Gaskins, Co-Founder and CEO of Laser Thermal identified connections with neighboring University of Virginia graduates, proximity to shipping hubs and international airports, and an overall climate of innovation as reasons for the company to expand in Charlottesville. Exactly one month after Laser Thermal’s announcement, Virginia Diodes provided the second economic development announcement of the summer as the company unveiled plans to invest $2.5 million and create 24 new jobs to expand operational capacity at its Charlottesville-based operations. Originally started in a lab at the University of Virginia more than 25 years ago, the company has grown to become one of the world leaders in millimeter-wave and terahertz testing devices and technology. Given the importance of these technologies in fields such as autonomous vehicle systems and 6G communications networks, Virginia Diodes is well-positioned to see continued domestic and international growth. Both the Laser Thermal and Virginia Diodes expansion projects received assistance from the Virginia Economic Development Partnership (VEDP) Virginia Jobs Investment Program (VJIP). As one of the commonwealth’s main job assistance programs for major employers, VJIP provides state level funding assistance to lessen the human resources burden for attraction and training activities. Additional support was provided through a grant from the City of Charlottesville’s Cville Match program. Cville Match is used to provide Charlottesville-based companies with up to $25,000 in grant funds to meet funding match requirements for additional state and federal programs such as VJIP, Small Business Technology Transfer (STTR), Small Business Innovation Research (SBIR) and the Commonwealth Research and Commercialization Fund (CRCF).
Growing Our Economic Garden If you’re not familiar with the term “economic gardening”, it refers to the concept of focusing resources on growing entrepreneurial business in the local community.
The Office of Economic Development has a long history of implementing economic gardening practices through its own programs, as well as in conjunction with Virginia Economic Development Partnership’s (VEDP) contract with the National Center for Economic Gardening (NCEG). Through the VEDP Economic Gardening Program, second-stage companies have access to customized research and resources designed to identify and address unique challenges for each business that could prevent it from experiencing sustained growth. Through direct engagement and discussion with an assigned team from NCEG, participating companies can gain insights on potential growth into additional and international markets, business intelligence information, marketing and search engine optimization recommendation, data analysis, cluster mapping, and more. In 2023, a number of Charlottesville-based companies participated in and completed the Economic Gardening Program including Laser Thermal, Gearharts Fine Chocolates, Silverchair, and Springbok Analytics. North American Sake began its work with NCEG in the 4th quarter of 2023 and should complete the program by mid-2024. The program continues to receive positive reviews from participants. Gearharts Fine Chocolate describes working with NCEG as, “A very well organized and
2023 Annual Report
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efficient resource that yielded good quality data and insights, particularly on website analysis and customer leads. The team was very engaged and turned around deliverables at lightning speed.” In order to be considered for VEDP’s Economic Gardening Program, companies must be a privatelyowned for-profit business that has been in business in Virginia for at least two years, generate annual income between $500k and $50M, employ between 5 and 100 full-time employees, demonstrate growth over the previous two years and the potential for additional growth over the next three years, and provide goods or services beyond the local area to regional, national, or international markets. A member of the Charlottesville Economic Development team would be happy to meet with you and discuss whether participation in the economic gardening program could be an opportunity to help grow your business in the City.
Cville Match As home to a world class public research university, the City of Charlottesville is a natural home for new companies spinning out of technology developed at UVA. The Cville Match program seeks to advance commercialization efforts of local companies by providing matching funds to recipients of Small Business Innovation Research (SBIR), Small Business Technology Transfer (STTR) and the Commonwealth Research and Commercialization Fund (CRCF) grants.
Now in its 5th year, Cville Match has aided 14 startups with growth in the City. In 2023, Ampel Biosolutions, Silivhere, and Scaled Materials entered the program.
Cville Match Spotlight Contraline is a clinical-stage medical device company that aims to provide men and couples with long-lasting, safe and effective contraception. The Company is developing ADAM, the world’s first long-lasting, reversible contraceptive for men. In 2023, the company began human trials in Australia and completed GMP manufacturing of its lead product. Contraline raised over $5M in new investor funding in 2022 and received a non-dilutive grant from the Virginia Catalyst for $700,000. In addition the company added several key employees and relocated to a new 6,000 square foot laboratory and office facility near downtown.
Luminoah staff gather at Fall retreat in Charlottesville.
Luminoah is a medical device company dedicated to improving the lives of people requiring tube feeding through the use of an innovative wearable enteral nutrition delivery system. The company entered the program in 2022 at a critical time as they neared the end of their seed round. The Cville Match funding provided crucial runway that ultimately led to the company closing on a $6m Series A investment. Following the close of that round, Luminoah grew from one full time employee to 6. They now have over 20 contributors, many of which are based in Charlottesville and are expecting to outgrow their current 962 sq/ft facility and plan to move into a larger manufacturing facility in Charlottesville in 2024. Founder, Neal Piper plans to scale and build job opportunities further expanding the tax base in Charlottesville in 2024 and beyond once they receive FDA 510k clearance which is targeted for next year.
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City of Charlottesville Office of Economic Development
Black Entrepreneurial Advancement and Community Opportunity Network (BEACON)
BEACON Project Gains Momentum OED has been instrumental in helping to fund New Hill Development Corporation’s development of a city based shared-use commercial kitchen. New Hill, an African American-led nonprofit Community Development Corporation (CDC), is planning to renovate and equip an 11,300 SF commercial kitchen serving hospitality, as well as value-added producers in Charlottesville area. The project, known as the Black Entrepreneurial Advancement and Community Opportunity Network (BEACON), will have 16 workstations available in addition to freezers and dry storage space when complete. The Charlottesville Economic Development Authority served as the applicant for a GO VA grant and a state AFID grant and will provide matching funds to both. In addition, in February of 2023, OED successfully advocated that the City contribute $500,000 from its ARPA allocation to assist the project. Construction is expected to begin in early 2024 at the facility located at 221 Carlton Road in the City with an opening to follow approximately one year later.
ENVISION Grants Awarded The United Way of Greater Charlottesville announced the inaugural round of ENVISION Grants for small, minority-owned businesses in April of this year. The grants are intended to increase the capacity of established businesses in either the city or the county. The goal is to provide support to entrepreneurs who often lack access to capital to expand and grow their businesses, add employees and increase the tax base for a more prosperous community. The grant program is supported by the City of Charlottesville Office of Economic Development and the Albemarle County Office of Economic Development and their respective Economic Development Authorities.
In the fall seven businesses were awarded $10,000 each at the conclusion of the first grant cycle. A second cycle is expected to commence in April of 2024.
Piedmont Pitch Launches In 2023, Charlottesville’s Office of Economic Development joined with Albemarle County Economic Development and the Central Virginia Small Business Development Center (SBDC) to hold the Inaugural Piedmont Pitch competition, designed to increase opportunities for entrepreneurs and emerging businesses in the Charlottesville-Albemarle area. More than 70 individuals applied to participate in the first year of the program, which offered participants the opportunity to implement an idea for a new business they may have or refine an existing entrepreneurial business venture through a multi-week “Business Essentials Training” program. Of the individuals who successfully completed the training program, 22 pitched their ideas with six selected as finalists and invited to publicly present their pitches during an event held at The Wool Factory. At the end of the evening’s pitches, two businesses – Refemme and Black Roses Landscaping, were selected as the winners. Refemme, a unique clothing upcycling business owned by Gabriela Romo, took home the top prize of $15,000. The $5,000 second place prize went to Phillip Smith, owner of Black Roses Landscaping, which specializes in providing fully organic landscaping services and using electric machinery whenever possible. Said Gabriella Romo of Refemme, “I arrived at SBDC looking for accounting advice only but left with a business plan and strategy to grow my business to the necessary next level.” Building upon the success of the program’s first year, the second edition of Piedmont Pitch will launch in early 2024 with a final pitch competition scheduled to take place during the annual Tom Tom Festival in April.
2023 Annual Report
GO Hire and GO Cook GO Hire is a workforce-based grant designed to assist City businesses that are growing and enhancing their workforce. City businesses can participate in two different grants with the GO Hire program: the New Employee Wage Subsidy or the Existing Worker Retraining Grant. The New Employee Wage Subsidy can assist when a city resident is hired to fill a new position or a vacant, existing position. While there are no restrictions on industry, the employer must be paying a selfsufficient wage, as defined by the current City of Charlottesville living wage (currently $15.00/hour). The Existing Worker Retraining Grant provides reimbursement grants to City businesses who train and/ or re-train their employees. The training must target improving business efficiencies and provide an opportunity that will lead to additional skills for the company’s workforce. Employers can self-identify specific training or consult with OED staff to create customized training, based on the businesses’ needs. Preference will be given to training that provides an immediate increase in wages for the employee.
In 2023 3 businesses were assisted through a GO HIRE grant, supporting a total of 63 City businesses serving 154 employees since its inception in 2016. GO Cook is a specialized workforce training program focusing on the culinary field. While open to all, it’s designed to help people with barriers to employment obtain credentials that will provide them with an entry-level position in the restaurant and culinary field. In addition to culinary training, students receive instruction on soft skills, financial planning, and so much more to ensure they have the tools they need to succeed in their careers. A partnership between the City’s Office of Economic Development, Culinary Concepts AB LLC, and Albemarle County, GO Cook endorses graduating students with both a ServeSafe and a Certified Cook certification and is free to eligible City of Charlottesville and Albemarle County residents. Students receive high-intensity training over the course of five weeks, complete job trails during their sixth week, and host a pop-up event during the final week where they showcase their newfound skills by creating and serving a gourmet meal.
Since its inception, GO Cook has completed 14 graduating classes and connected 76 students with jobs in the culinary field.
Photo credit: Kori Price
Photo credit: Kori Price
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City of Charlottesville Office of Economic Development
Mall Mural Restoration This past summer, Friends of Cville Downtown hosted a celebration to unveil a series of rehabilitated wall signs at the corner of Third and Main Street downtown. The project was initiated by Friends of Cville Downtown and funded by Coca-Cola Consolidated. Artist and painter, Scott Allred spent two weeks bringing the historic signage back to life. His company Brushcan Murals and Sign specializes in restoration of ghost signs which are often over 100 years old. Congratulations to Friends of Cville Downtown for spearheading this effort to further add interest and enliven downtown.
North Anna Tour The Central Virginia Partnership for Economic Development (CVPED) recently hosted a group of regional economic developers on a tour of the Dominion Energy North Anna Power Station located at Lake Anna in Louisa County. The facility, opened in 1978, is one of two nuclear power plants in Virginia, and it is capable of providing power for 450,000 homes. It has an annual economic impact of $712M dollars and employs 900 people in the area making it one of the largest employers in central Virginia. The tour included a visit to the training simulator, which is a full-scale replica of the actual control room, for a demonstration of an earthquake triggered emergency. Given the importance of reliable energy for economic development projects it was helpful for all to get a better understanding of this critical resource.
2023 Annual Report
Parking Management With the COVID-19 pandemic subsiding, the City of Charlottesville’s public parking program has seen a steady increase in parking demand. Several businesses have required employees to return to the office leading to an increase in parkers throughout the garages and lots. The Market Street Garage remains busy and occasionally reaches capacity during large events. The Water Street Garage has available monthly and daily parking options.
Charlottesville Area Named #1 Wine Region of the Year After being named a finalist earlier in the year, Wine Enthusiast named the Charlottesville Area and the Monticello Wine Trail its Region of the Year for 2023 in November. The other nominees included regions in France, Italy, South Africa and Australia.
The award recognizes nearly 40 years of hard work by vintners cultivating quality vines and processes and puts Charlottesville in the spotlight worldwide for wine lovers. Virginia Secretary of Agriculture, Matthew Lohr, attended an event celebrating the recognition at the area’s newest winery – Southwest Mountains Vineyards in Keswick, VA. He presented certificates of recognition on behalf of the Governor to the City, County, Charlottesville Albemarle Convention and Visitors Bureau (CACVB) and the Monticello Wine Trail. OED director and CACVB board member, Chris Engel accepted the recognition on behalf of the City. Congratulations to all and especially the CACVB staff who crafted the application on behalf of the area.
During this period of lower utilization, it was a good time to engage in major maintenance and repairs at both facilities. These efforts included enhanced lighting, power washing, painting of stairwells and railings, window washing, elevator cab updates, concrete and brick repair, replacing sealant and expansion joints, and other minor repairs. These repairs have been funded from customer revenues and should guarantee safety and serviceability of the facilities for the foreseeable future. With the continual demand for electric vehicle charging stations, both EVgo charging stations located on the 2nd floor of the Water Street Parking Garage have been consistently used by parkers.
In the past year over 700 hours of charge time were logged providing 25,000 kwH of energy to vehicles. During 2023, the City turned over control of the 7th Street Lot to Albemarle County. This was the last step in honoring the City’s parking obligations to the County as part of an agreement to expand the courts system downtown. Alternative parking was offered to 7th Street Lot customers and a smooth transition occurred. Additionally, the City acquired a new surface parking lot located at 921 East Jefferson Street containing 39 reserved parking spaces. The lot offers free parking in the evening and on weekends. For more detailed information on parking please visit our website at: www.charlottesville.gov/239/Parking-Information.
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Staff Chris Engel, CEcD Director Matt Johnson Assistant Director
Trish Carpenter Administrative Assistant
Kristie KraisenThomas Parking Manager
Jenny Biche Workforce Development Program Manager
434.970.3110 ecodev@charlottesville.gov 610 East Market Street Charlottesville, VA 22902 charlottesville.gov/econdev