ONE9 3NINE-3

MANAGEMENT DATA CENTER SERVICES

ONE9 3NINE CONSULTING EMIRATES TOWERS SHEIKH ZAYED ROAD, DUBAI UNITED ARAB EMIRATES +971 4 319 7319 SALES@1939.ME WWW.1939.ME

INFORMATION TECHNOLOGY OPERATIONS & MAINTENANCE KNOWLEDGE MOBILITY

TECHNOLOGY FROM INCEPTION

In 1939 the first programmable computer was patented by a German inventor named Zuse. This was also the same year that HP invented the first oscilloscope, lending new effects to the movie Fantasia. It was from these origins that the programmable computer was born; thus the name ONE9 3NINE was founded in 2011 to offer customers a total technology

consultancy

solution,

hence the phrase “technology from inception�. Offering the IT community a new approach to consultancy, customers gain from a

Business and Facilities Management Guidance Data Center Strategy, Design and Review

team of seasoned Data Center professionals who deliver a balance between the highest possible standards of service and total honesty based on business need.

IT Infrastructure Evaluation and Planning Knowledge, Education and Support Operations and Maintenance Advice Business Agility and Mobility Evaluation

TW0

THREE

In 1939 the first programmable computer was patented by a German inventor named Zuse. This was also the same year that HP invented the first oscilloscope, lending new effects to the movie Fantasia. It was from these origins that the programmable computer was born; thus the name ONE9 3NINE was founded in 2011 to offer customers a total technology

consultancy

solution,

hence the phrase “technology from inception�. Offering the IT community a new approach to consultancy, customers gain from a

Business and Facilities Management Guidance Data Center Strategy, Design and Review

team of seasoned Data Center professionals who deliver a balance between the highest possible standards of service and total honesty based on business need.

IT Infrastructure Evaluation and Planning Knowledge, Education and Support Operations and Maintenance Advice Business Agility and Mobility Evaluation

TW0

THREE

TECHNOLOGY FROM INCEPTION

services are designed to exceed customer expectations wherever possible

TOTAL SOLUTIONS BASED ON BUSINESS NEED

based on complete end-to-end consultancy service, ONE9 3NINE

PARTNERSHIP DEVELOPMENT

the majority of the team are Middle East-based and, as such, bring local know-how to

offers a value proposition unrivalled by many other consultants. By ensuring our service is customized to client needs,

regional customers. Building on this, the ONE9 3NINE team focuses on customer need and meeting customer expectations.

ONE9 3NINE can offer delivery of the highest standard, based on a complete understanding of the relative business need. Using

Partnership development is considered a core part of this service delivery.

the latest international standards, our services are designed to exceed customer expectation, wherever possible.

KEEPING THE CUSTOMER UP TO DATE

RESPONSIVENESS TO NEED

correct and timely decisions are to be made. Ensuring that the customer is always aware of the status of a project is part of good

experienced in catering to specific customer requirements, ONE9 3NINE excel at not only

knowing the current situation of any project is paramount for any customer, if

keeping the customer informed, but also giving feedback in case of project changes. Based on its years of knowledge and

project management and ONE9 3NINE consider the flow of timely information of paramount importance.

experience, ONE9 3NINE appreciates that changes do happen, and it ensures the customer is informed of any important

LOCAL REP

changes, so that critical decisions can be made ahead of time. This is part of the quality guarantee that ONE9 3NINE promises

regionally through strategic partnerships with resellers and representatives across the Middle East.

ONE9 3NINE currently operates out of its central Middle East office located in Dubai, with plans to expand

its customers.

COMPETITIVE PRICE

global markets have been in a state of flux for some time now and ONE9 3NINE understands that

customers require value for money, especially during downturns. ONE9 3NINE endeavours to remain competitive during any project and guarantees the best possible price, based on the services being undertaken. It offers to meet all customer requirements, either directly or through optional ‘work-arounds,’ to ensure timely and on-budget project delivery.

FOUR

FIVE

TECHNOLOGY FROM INCEPTION

services are designed to exceed customer expectations wherever possible

TOTAL SOLUTIONS BASED ON BUSINESS NEED

based on complete end-to-end consultancy service, ONE9 3NINE

PARTNERSHIP DEVELOPMENT

the majority of the team are Middle East-based and, as such, bring local know-how to

offers a value proposition unrivalled by many other consultants. By ensuring our service is customized to client needs,

regional customers. Building on this, the ONE9 3NINE team focuses on customer need and meeting customer expectations.

ONE9 3NINE can offer delivery of the highest standard, based on a complete understanding of the relative business need. Using

Partnership development is considered a core part of this service delivery.

the latest international standards, our services are designed to exceed customer expectation, wherever possible.

KEEPING THE CUSTOMER UP TO DATE

RESPONSIVENESS TO NEED

correct and timely decisions are to be made. Ensuring that the customer is always aware of the status of a project is part of good

experienced in catering to specific customer requirements, ONE9 3NINE excel at not only

knowing the current situation of any project is paramount for any customer, if

keeping the customer informed, but also giving feedback in case of project changes. Based on its years of knowledge and

project management and ONE9 3NINE consider the flow of timely information of paramount importance.

experience, ONE9 3NINE appreciates that changes do happen, and it ensures the customer is informed of any important

LOCAL REP

changes, so that critical decisions can be made ahead of time. This is part of the quality guarantee that ONE9 3NINE promises

regionally through strategic partnerships with resellers and representatives across the Middle East.

ONE9 3NINE currently operates out of its central Middle East office located in Dubai, with plans to expand

its customers.

COMPETITIVE PRICE

global markets have been in a state of flux for some time now and ONE9 3NINE understands that

customers require value for money, especially during downturns. ONE9 3NINE endeavours to remain competitive during any project and guarantees the best possible price, based on the services being undertaken. It offers to meet all customer requirements, either directly or through optional ‘work-arounds,’ to ensure timely and on-budget project delivery.

FOUR

FIVE

MANAGEMENT

DATA CENTER SERVICES

INFORMATION TECHNOLOGY

OPERATIONS & MAINTENANCE

KNOWLEDGE

MOBILITY

Business Case SOA/EAP Risk Assessment Tender Advice & Review Asset Control Project Mangement Program Management Quantity Surveyor Services Architectural/Structural Services Supply Chain Technology Review DC Design Health Checks Energy Audits Risk Assessments Tier Review DC Certification 3D Modelling Thermography Analysis Control Room Design Testing, Commissioning & Management Discrimination Studies Green Standards Review Facility Cleaning Amortization Studies Capacity Planning Outsourcing Services Recycling Services Server Asset Audits Infrastructure Consolidation Network Design Disk Data Cleaning Data Encryption Live Network Testing Safety Security Review Migration Planning Maintenance Review O+M Proc Review Maintenance Audits Operational Audits HSE Reviews Emergency Planning Egress Planning Data Center Training Manpower Supply In-house Education Operations Efficiency Business Integration Software Hardware

MANAGEMENT BUSINESS CASE

a customer must take into account market trends, customer need and competitors

MG-BC-001

Management decisions need to be based on fact as thus requires investigation of new projects to ensure their cost effectiveness. If a data center is planned a customer must take into account market trends, customer need and competitors to ensure that the correct design requirements are met.

SOA/EAP

MG-SE-002

Service orientated architecture is a way of designing organizational infrastructure in alignment with business service need so that the correct infrastructure is available to support the business. ONE9 3NINE can support customers by planning ahead based on management requirements so that technology does not become needless investment but justified based on business need.

RISK ASSESSMENT

MG-DRA-003

Operations does not just encompass the data center and it is wise for customers to look at the much larger picture including all distributed infrastructure because the weakest link maybe outside the central data center and remain unless a full risk assessment is undertaken.

TENDER ADVICE & REVIEW

MG-TAR-004

Any project that incorporates construction based on design will require a tender process in order to maintain supplier impartiality and cost control effectiveness. To this end, ONE9 3NINE offers a tender service which can include preparation, release and review based on customer need. The value to management is knowing that a 3rd party is assisting the management based solely on technical capability and international design standards.

ASSET CONTROL

MG-AC-005

With the advent of cost control and an ever-growing need to account for all expenditure, organizations are under greater need to account for business assets during amortization and write off cycles which can be advised on by ONE9 3NINE.

PROJECT MANAGEMENT

MG-PM-006

During the deployment of any project, ONE9 3NINE can offer customers an impartial project management service to ensure on-time delivery and technical compliance of any data center where ever possible. By adopting PMP standards, or others as required, ONE9 3NINE ensure a quality and timely project delivery based on its quality promise.

SEVEN

MANAGEMENT BUSINESS CASE

a customer must take into account market trends, customer need and competitors

MG-BC-001

Management decisions need to be based on fact as thus requires investigation of new projects to ensure their cost effectiveness. If a data center is planned a customer must take into account market trends, customer need and competitors to ensure that the correct design requirements are met.

SOA/EAP

MG-SE-002

Service orientated architecture is a way of designing organizational infrastructure in alignment with business service need so that the correct infrastructure is available to support the business. ONE9 3NINE can support customers by planning ahead based on management requirements so that technology does not become needless investment but justified based on business need.

RISK ASSESSMENT

MG-DRA-003

Operations does not just encompass the data center and it is wise for customers to look at the much larger picture including all distributed infrastructure because the weakest link maybe outside the central data center and remain unless a full risk assessment is undertaken.

TENDER ADVICE & REVIEW

MG-TAR-004

Any project that incorporates construction based on design will require a tender process in order to maintain supplier impartiality and cost control effectiveness. To this end, ONE9 3NINE offers a tender service which can include preparation, release and review based on customer need. The value to management is knowing that a 3rd party is assisting the management based solely on technical capability and international design standards.

ASSET CONTROL

MG-AC-005

With the advent of cost control and an ever-growing need to account for all expenditure, organizations are under greater need to account for business assets during amortization and write off cycles which can be advised on by ONE9 3NINE.

PROJECT MANAGEMENT

MG-PM-006

During the deployment of any project, ONE9 3NINE can offer customers an impartial project management service to ensure on-time delivery and technical compliance of any data center where ever possible. By adopting PMP standards, or others as required, ONE9 3NINE ensure a quality and timely project delivery based on its quality promise.

SEVEN

PROGRAM MANAGEMENT

MG-PGM-007

ARCHITECTURAL/STRUCTURAL SERVICES

MG-SS-009

Commercial and high level delivery and assurance is an essential part of feedback to a customer within any project and thus

Any new or existing building may sometimes require a second specialised opinion regarding compliance with special data center

ONE9 3NINE offers this service through its partners for its largest projects that require it.

design standards and as such ONE9 3NINE consulting prides itself on working with DC familiar consultants in delivering

QUANTITY SURVEYOR SERVICES

compliant advice and guidance during project deign or delivery.

MG-QSS-008

Ensuring consistent and trustworthy cost or quality control during project delivery is another essential segment of during

SUPPLY CHAIN TECHNOLOGY REVIEW

project delivery and ONE9 3NINE retains the highest quality QS partners and staff to ensure quality at all times.

As an extension of operations, an organization’s supply chain must be able to attain total compliance where possible: all product

MG-SCTR-010

and service suppliers must be reviewed to ensure the whole supply chain complies with minimum acceptable standards.

MANAGE AND PROTECT EIGHT

NINE

PROGRAM MANAGEMENT

MG-PGM-007

ARCHITECTURAL/STRUCTURAL SERVICES

MG-SS-009

Commercial and high level delivery and assurance is an essential part of feedback to a customer within any project and thus

Any new or existing building may sometimes require a second specialised opinion regarding compliance with special data center

ONE9 3NINE offers this service through its partners for its largest projects that require it.

design standards and as such ONE9 3NINE consulting prides itself on working with DC familiar consultants in delivering

QUANTITY SURVEYOR SERVICES

compliant advice and guidance during project deign or delivery.

MG-QSS-008

Ensuring consistent and trustworthy cost or quality control during project delivery is another essential segment of during

SUPPLY CHAIN TECHNOLOGY REVIEW

project delivery and ONE9 3NINE retains the highest quality QS partners and staff to ensure quality at all times.

As an extension of operations, an organization’s supply chain must be able to attain total compliance where possible: all product

MG-SCTR-010

and service suppliers must be reviewed to ensure the whole supply chain complies with minimum acceptable standards.

MANAGE AND PROTECT EIGHT

NINE

DATA CENTER SERVICES DC DESIGN

the latest standards and best practice combine with the up-to-the-minute technologies

DC-DES-001

This service undertakes to deliver customers a customized data center design that complies with international standards such as BICSI, TIA-942 or UTI, to name a few. The delivered solution includes all MEP, safety, security and fire fighting detailed in design reports and a drawings package. ONE9 3NINE Consulting offers PM assistance, tender services through to testing and commissioning services.

HEALTH CHECK

DC-HC-002

Previously built server rooms and data centers often remain in service without due care and attention being paid to ensure they comply with the latest standards, operate under best practice and utilize up-to-the-minute technologies. For this reason ONE9 3NINE Consulting advises a 6-monthly health check to assess all aspects of any existing or recent facility, to ensure operations are performing as expected.

ENERGY AUDITS

DC-EA-003

Saving money is a necessity these days for all businesses and an energy audit is a sound way to investigate possible savings to operational costs that can have a long-lasting impact. By undertaking an energy audit, customers gain a better understanding of the operating parameters and how cost savings can bring benefits to the bottom line.

RISK ASSESSMENTS

DC-RA-004

Accepting that all facilities may at some point come under attack from either an internal or external entity, it is necessary for any company to undertake a security review of their premises and IT infrastructure, to ensure all possible assets are being secured appropriately. Ensuring that physical access, operational procedures, surveillance and IT data exposure is accounted for can save many companies either downtime or embarrassment, should a situation occur or data be compromised.

TIER REVIEW

DC-TR-005

As per current tier level based designs, data centers often require 3rd party assessment and approval, either during design or build phases of a project. This service is offered to reassure customers of any infrastructure investment either currently existing or planned. ONE9 3NINE Consulting’s review would be based on the customer requested standards such as UTI, TIA or BICSI; however, any standards will be considered in order to meet customer expectations.

TEN

ELEVEN

DATA CENTER SERVICES DC DESIGN

the latest standards and best practice combine with the up-to-the-minute technologies

DC-DES-001

This service undertakes to deliver customers a customized data center design that complies with international standards such as BICSI, TIA-942 or UTI, to name a few. The delivered solution includes all MEP, safety, security and fire fighting detailed in design reports and a drawings package. ONE9 3NINE Consulting offers PM assistance, tender services through to testing and commissioning services.

HEALTH CHECK

DC-HC-002

Previously built server rooms and data centers often remain in service without due care and attention being paid to ensure they comply with the latest standards, operate under best practice and utilize up-to-the-minute technologies. For this reason ONE9 3NINE Consulting advises a 6-monthly health check to assess all aspects of any existing or recent facility, to ensure operations are performing as expected.

ENERGY AUDITS

DC-EA-003

Saving money is a necessity these days for all businesses and an energy audit is a sound way to investigate possible savings to operational costs that can have a long-lasting impact. By undertaking an energy audit, customers gain a better understanding of the operating parameters and how cost savings can bring benefits to the bottom line.

RISK ASSESSMENTS

DC-RA-004

Accepting that all facilities may at some point come under attack from either an internal or external entity, it is necessary for any company to undertake a security review of their premises and IT infrastructure, to ensure all possible assets are being secured appropriately. Ensuring that physical access, operational procedures, surveillance and IT data exposure is accounted for can save many companies either downtime or embarrassment, should a situation occur or data be compromised.

TIER REVIEW

DC-TR-005

As per current tier level based designs, data centers often require 3rd party assessment and approval, either during design or build phases of a project. This service is offered to reassure customers of any infrastructure investment either currently existing or planned. ONE9 3NINE Consulting’s review would be based on the customer requested standards such as UTI, TIA or BICSI; however, any standards will be considered in order to meet customer expectations.

TEN

ELEVEN

DC CERTIFICATION

Being green and environmentallyfriendly is of great importance, whether it be legally or compliance driven.

DC-Cert-006

Based on the Tier review service, certification is optionally available for standards based on compliance and acceptance by either ONE9 3NINE Consulting or applicable 3rd parties if dictated by the design standard it’s self. The customer can dictate their preferred standard prior to any review and successful certification will be based on the chosen standard and the respective site situation.

3D MODELLING

DC-3D-007

As customers increase the need for planning and future scalability 3D modeling is available for any facility based on existing drawings and presented in the form or perspective drawings for display or reference purposes. ONE9 3NINE Consulting offers this service should it be required and is capable of recreating missing drawings where ever required.

CFD MODELLING DC-CFD-008

DISCRIMINATION STUDIES

To fully ensure any facility is operating as expected, it is possible for a computational modeling service to be undertaken to look

To ensure customers operate facilities based on full resiliency and redundancy ONE9 3NINE Consulting offers customer

at possible locations of hot or cold spots throughout a data center or server room. This service can be used during facility

discrimination studies of existing facilities in order to ensure full compliance with intended standards. This service benefits

assessment or redesigns to arrange servers and racks in an optimal formation to attain greater efficiency.

customers by giving a peace of mind based on an impartial second opinion.

THERMOGRAPHY ANALYSIS

GREEN STANDARDS REVIEW

DC-TA-009

DC-GSR-013

Thermography analysis is available to customers already operating a facility and utilizes infrared technology to look at air

Green Standards such as LEED are a requirement for many buildings as governments and standards in general become more

temperature and show problems with dynamic airflow in a live environment. ONE9 3NINE Consulting is also able to analyse

environmentally conscious. Based on this strong and globally accepted need, ONE9 3NINE Consulting works with external

physical infrastructure through the same approach and applications for NDT (non-destructive testing) are almost limitless.

CONTROL ROOM DESIGN

environmental specialists in offering state of the art advice to customers with both existing and new facilities.

FACILITY CLEANING

DC-CRD-011

DC-FC-014

In order to conclude any Data Center construction project, it is necessary to undertake completion services in order to get the

After the deployment of any data center upgrade or green field deployment, facility operation becomes the focus of customers

initial majority completion and as such ONE9 3NINE offer customers peace of mind during their projects through the delivery

which includes maintaining a clean room environment. Based on international ISO standards, ONE9 3NINE Consulting is able to

of their secondary consultancy services. This service ensures the customer gets what has been agreed by any 3rd party

offer customers certified clean room environments reducing IT hardware MTBF failure.

suppliers.

AMORTIZATION STUDIES

TESTING, COMMISSIONING & MANAGEMENT

TWELVE

DC-DS-012

DC-AS-015

DC-TCM-010

As customer data center facilities progress and continue to deliver full operations, facility equipment statistical reliability slowly

As data centers become more complex and built on an ever increasing diversity of technologies and innovations Data center

deteriorates based on historical MTBF estimates, however, reviewing and carefully forecasting equipment replacement or

Managers require greater transparency and control through deployments of effective command and controls centers. To this

facility refurbishment is a dedicated test that is able to be carried out by ONE9 3NINE Consulting for any customers interested

end, ONE9 3NINE Consulting offers its customers state of the art SNOC/NOC control room design and advisory services.

in ensuring operational longevity.

THIRTEEN

DC CERTIFICATION

Being green and environmentallyfriendly is of great importance, whether it be legally or compliance driven.

DC-Cert-006

Based on the Tier review service, certification is optionally available for standards based on compliance and acceptance by either ONE9 3NINE Consulting or applicable 3rd parties if dictated by the design standard it’s self. The customer can dictate their preferred standard prior to any review and successful certification will be based on the chosen standard and the respective site situation.

3D MODELLING

DC-3D-007

As customers increase the need for planning and future scalability 3D modeling is available for any facility based on existing drawings and presented in the form or perspective drawings for display or reference purposes. ONE9 3NINE Consulting offers this service should it be required and is capable of recreating missing drawings where ever required.

CFD MODELLING DC-CFD-008

DISCRIMINATION STUDIES

To fully ensure any facility is operating as expected, it is possible for a computational modeling service to be undertaken to look

To ensure customers operate facilities based on full resiliency and redundancy ONE9 3NINE Consulting offers customer

at possible locations of hot or cold spots throughout a data center or server room. This service can be used during facility

discrimination studies of existing facilities in order to ensure full compliance with intended standards. This service benefits

assessment or redesigns to arrange servers and racks in an optimal formation to attain greater efficiency.

customers by giving a peace of mind based on an impartial second opinion.

THERMOGRAPHY ANALYSIS

GREEN STANDARDS REVIEW

DC-TA-009

DC-GSR-013

Thermography analysis is available to customers already operating a facility and utilizes infrared technology to look at air

Green Standards such as LEED are a requirement for many buildings as governments and standards in general become more

temperature and show problems with dynamic airflow in a live environment. ONE9 3NINE Consulting is also able to analyse

environmentally conscious. Based on this strong and globally accepted need, ONE9 3NINE Consulting works with external

physical infrastructure through the same approach and applications for NDT (non-destructive testing) are almost limitless.

CONTROL ROOM DESIGN

environmental specialists in offering state of the art advice to customers with both existing and new facilities.

FACILITY CLEANING

DC-CRD-011

DC-FC-014

In order to conclude any Data Center construction project, it is necessary to undertake completion services in order to get the

After the deployment of any data center upgrade or green field deployment, facility operation becomes the focus of customers

initial majority completion and as such ONE9 3NINE offer customers peace of mind during their projects through the delivery

which includes maintaining a clean room environment. Based on international ISO standards, ONE9 3NINE Consulting is able to

of their secondary consultancy services. This service ensures the customer gets what has been agreed by any 3rd party

offer customers certified clean room environments reducing IT hardware MTBF failure.

suppliers.

AMORTIZATION STUDIES

TESTING, COMMISSIONING & MANAGEMENT

TWELVE

DC-DS-012

DC-AS-015

DC-TCM-010

As customer data center facilities progress and continue to deliver full operations, facility equipment statistical reliability slowly

As data centers become more complex and built on an ever increasing diversity of technologies and innovations Data center

deteriorates based on historical MTBF estimates, however, reviewing and carefully forecasting equipment replacement or

Managers require greater transparency and control through deployments of effective command and controls centers. To this

facility refurbishment is a dedicated test that is able to be carried out by ONE9 3NINE Consulting for any customers interested

end, ONE9 3NINE Consulting offers its customers state of the art SNOC/NOC control room design and advisory services.

in ensuring operational longevity.

THIRTEEN

INFORMATION TECHNOLOGY

throughout costly rack space that could better utilized netting huge cost savings or delaying unrequired expansion plans.

CAPACITY PLANNING

Through the advent of virtualization, customers are now able to reduce costs and overheads by reducing it’s dependance on

IT-CP-00

INFRASTRUCTURE CONSOLIDATION

IT-IC-005

Business needs are far outstripping capability these days and as new technologies become available and so capacity planning

energy dependent servers that could otherwise be either be consolidated or pushed into a cloud. To ensure that data centers

based on IT need and business requirements is now a necessity. Ensuring there is enough power, cooling, rack space is an

run more efficiently, ONE9 3NINE offers a consolidation advisory service to ensure customers are not wasting power and cooling

essential part of project planning and ONE9 3NINE can assist any customer by further proofing growth planning

on redundant hardware.

OUTSOURCING SERVICES

IT-OS-002

Outsourcing is an excellent way of saving operational costs if the business case has been well researched; however it is not the solution in every instance. To this end, ONE9 3NINE can assist customers to investigate the possible benefits and support the

NETWORK DESIGN

IT-ND-006

With any facility, structured cabling is a tremendously important part of any data center deployment and ONE9 3NINE can advise customers based on the latest international design standards.

customer through adoption, should the initiative be undertaken.

DISK DATA CLEANING

RECYCLING SERVICES

With technology replacing its self at an ever increasing rate, server and hard disk replacement in general will require customers

IT-RS-003

IT-DDC-007

Being green and environmentally-friendly is of great importance, whether it be legally or compliance driven. However, having a

to have their hard data security maintained via the removal of sensitive information from all old or replaced hardware. In order

specialist consultant on board to assist in implementing new initiatives or incorporating green technologies within any new data

to ensure this service, ONE9 3NINE consulting offers customer the ability to ensure data is secure by implementing a secure

center design, it is essential that any customer undertake the advisory capacity to maximize environmental compliance.

strategy for the destruction of or removal of all data prior to hardware disposal.

SERVER ASSET AUDITS

IT-SAA-004

DATA ENCRYPTION

IT-DE-008

With so many servers and dependent hardware mounting up in customers’ data centers, it is essential that assets be accounted

With data security becoming an ever growing concern, data encryption consultancy is critical part of attaining peace of mind for

for correctly, to assist in capacity and energy planning. Project after project can often leave uncorilated hardware strewn

all corporate organisations mitigating risk of data on the move or at rest.

LIVE NETWORK TESTING

IT-LNT-009

As Data centers are always required to be operational, true live network testing by 3rd party hardware allowing for true infrastructure verification is an essential service.

ONE9 3NINE

Consulting works with global leaders in offering parallel testing of both copper and fiber network cabling as well as active infrastructure.

SAFETY SECURITY REVIEW

IT-SSR-010

Business downtime due to fire or for security reasons cannot be tolerated in 24/7 facilities and as such ONE9 3NINE Consulting has taken the initiative of working with regional experts in offering safety and security reviews of existing facilities so that preventative actions can be taken in order to increase possible facility down time.

MIGRATION PLANNING

IT-MP-011

Working with regional IT experts for delivery, ONE9 3NINE Consulting offers IT migration planning in order to ensure DC facility uptime during IT migration projects as a result of new facility deployment or consolidation projects.

MAINTENANCE REVIEW

IT-MR-012

IT maintenance can be a core requirement and necessity in order to maintain resilient infrastructure.

This requirement is offered by ONE9 3NINE Consulting in order to ensure

customers can depend on their 3rd party IT maintenance procedures and review records of past activities and provide advice on improving internal services.

FOURTEEN

FIFTEEN

INFORMATION TECHNOLOGY

throughout costly rack space that could better utilized netting huge cost savings or delaying unrequired expansion plans.

CAPACITY PLANNING

Through the advent of virtualization, customers are now able to reduce costs and overheads by reducing it’s dependance on

IT-CP-00

INFRASTRUCTURE CONSOLIDATION

IT-IC-005

Business needs are far outstripping capability these days and as new technologies become available and so capacity planning

energy dependent servers that could otherwise be either be consolidated or pushed into a cloud. To ensure that data centers

based on IT need and business requirements is now a necessity. Ensuring there is enough power, cooling, rack space is an

run more efficiently, ONE9 3NINE offers a consolidation advisory service to ensure customers are not wasting power and cooling

essential part of project planning and ONE9 3NINE can assist any customer by further proofing growth planning

on redundant hardware.

OUTSOURCING SERVICES

IT-OS-002

Outsourcing is an excellent way of saving operational costs if the business case has been well researched; however it is not the solution in every instance. To this end, ONE9 3NINE can assist customers to investigate the possible benefits and support the

NETWORK DESIGN

IT-ND-006

With any facility, structured cabling is a tremendously important part of any data center deployment and ONE9 3NINE can advise customers based on the latest international design standards.

customer through adoption, should the initiative be undertaken.

DISK DATA CLEANING

RECYCLING SERVICES

With technology replacing its self at an ever increasing rate, server and hard disk replacement in general will require customers

IT-RS-003

IT-DDC-007

Being green and environmentally-friendly is of great importance, whether it be legally or compliance driven. However, having a

to have their hard data security maintained via the removal of sensitive information from all old or replaced hardware. In order

specialist consultant on board to assist in implementing new initiatives or incorporating green technologies within any new data

to ensure this service, ONE9 3NINE consulting offers customer the ability to ensure data is secure by implementing a secure

center design, it is essential that any customer undertake the advisory capacity to maximize environmental compliance.

strategy for the destruction of or removal of all data prior to hardware disposal.

SERVER ASSET AUDITS

IT-SAA-004

DATA ENCRYPTION

IT-DE-008

With so many servers and dependent hardware mounting up in customers’ data centers, it is essential that assets be accounted

With data security becoming an ever growing concern, data encryption consultancy is critical part of attaining peace of mind for

for correctly, to assist in capacity and energy planning. Project after project can often leave uncorilated hardware strewn

all corporate organisations mitigating risk of data on the move or at rest.

LIVE NETWORK TESTING

IT-LNT-009

As Data centers are always required to be operational, true live network testing by 3rd party hardware allowing for true infrastructure verification is an essential service.

ONE9 3NINE

Consulting works with global leaders in offering parallel testing of both copper and fiber network cabling as well as active infrastructure.

SAFETY SECURITY REVIEW

IT-SSR-010

Business downtime due to fire or for security reasons cannot be tolerated in 24/7 facilities and as such ONE9 3NINE Consulting has taken the initiative of working with regional experts in offering safety and security reviews of existing facilities so that preventative actions can be taken in order to increase possible facility down time.

MIGRATION PLANNING

IT-MP-011

Working with regional IT experts for delivery, ONE9 3NINE Consulting offers IT migration planning in order to ensure DC facility uptime during IT migration projects as a result of new facility deployment or consolidation projects.

MAINTENANCE REVIEW

IT-MR-012

IT maintenance can be a core requirement and necessity in order to maintain resilient infrastructure.

This requirement is offered by ONE9 3NINE Consulting in order to ensure

customers can depend on their 3rd party IT maintenance procedures and review records of past activities and provide advice on improving internal services.

FOURTEEN

FIFTEEN

OPERATIONS & MAINTENANCE

KNOWLEDGE

O+M PROC REVIEW

FACILITY TRAINING

OM-OM-001

KN-FT-001

Data center operations should exemplify corporate strategy and yet this is rarely the case. Ensuring O&M procedures are fully

As no state of the art data center facility can run its self without the correct staffing knowledge and procedures, it is paramount

standards-compliant, based on the industry standard such as ITIL. ONE9 3NINE brings a wealth of knowledge to ensure

that customers ensure all staff are correctly trained to the latest international standards of DC operation. Offering the latest

operational effectiveness.

DCD/BICSI/TIA/UTI data center design training courses, ONE9 3NINE maximizes customer value through its internationally

MAINTENANCE AUDITS

OM-MA-002

compliant, certified training programs and partners.

As data centers depend on good maintenance, it is frequently a lack of good maintenance that offers a weakest next link in

MANPOWER SUPPLY

infrastructure failure along side human error.

Getting the right staff member for the right job can sometimes be both time consuming and costly in the data center field.

OPERATIONAL AUDITS

ONE9 3NINE has addressed this through a resource supply service for customers who need the right data center staff member

OM-OA-003

KN-MP-002

In the same fashion as maintenance audits, operational audits offer to highlight problems in operational delivery that do not

for the right role.

arise during daily business activities. ONE9 3NINE bring their extensive data center experience to customers by offering the

IN-HOUSE EDUCATION

O&M audits based on a ever growing customer need.

Based on its internationally certified data center training, ONE9 3NINE can offer customized data center training for in-house

HSE REVIEWS

delivery as required.

OM-HSE-004

KN-IE-003

Working environments for all staff members must be regulated and certified as HSE compliant, as standards become ratified. ONE9 3NINE Consulting offers advice to owners of data centers to reassure management that facilities provide a safe working environment.

EMERGENCY PLANNING

OM-EMP-005

During the design of data center facilities, it is essential that all safety security infrastructure is accompanied by effective emergency planning. In order to make sure facilities have an effective emergency plan, ONE9 3NINE Consulting offers a review service to either designs or existing facilities where emergency

Services are designed to exceed customer expectations wherever possible

planning advice is given by our inhouse certified emergency consultant.

EGRESS PLANNING

OM-EGP-006

Safety security design normally adheres to international standards and in most cases this is sufficient. However, egress planning as a service is something new and ONE9 3NINE Consulting prides itself on providing egress planning of all staff members within the building during any emergency.

SIXTEEN

SEVENTEEN

OPERATIONS & MAINTENANCE

KNOWLEDGE

O+M PROC REVIEW

FACILITY TRAINING

OM-OM-001

KN-FT-001

Data center operations should exemplify corporate strategy and yet this is rarely the case. Ensuring O&M procedures are fully

As no state of the art data center facility can run its self without the correct staffing knowledge and procedures, it is paramount

standards-compliant, based on the industry standard such as ITIL. ONE9 3NINE brings a wealth of knowledge to ensure

that customers ensure all staff are correctly trained to the latest international standards of DC operation. Offering the latest

operational effectiveness.

DCD/BICSI/TIA/UTI data center design training courses, ONE9 3NINE maximizes customer value through its internationally

MAINTENANCE AUDITS

OM-MA-002

compliant, certified training programs and partners.

As data centers depend on good maintenance, it is frequently a lack of good maintenance that offers a weakest next link in

MANPOWER SUPPLY

infrastructure failure along side human error.

Getting the right staff member for the right job can sometimes be both time consuming and costly in the data center field.

OPERATIONAL AUDITS

ONE9 3NINE has addressed this through a resource supply service for customers who need the right data center staff member

OM-OA-003

KN-MP-002

In the same fashion as maintenance audits, operational audits offer to highlight problems in operational delivery that do not

for the right role.

arise during daily business activities. ONE9 3NINE bring their extensive data center experience to customers by offering the

IN-HOUSE EDUCATION

O&M audits based on a ever growing customer need.

Based on its internationally certified data center training, ONE9 3NINE can offer customized data center training for in-house

HSE REVIEWS

delivery as required.

OM-HSE-004

KN-IE-003

Working environments for all staff members must be regulated and certified as HSE compliant, as standards become ratified. ONE9 3NINE Consulting offers advice to owners of data centers to reassure management that facilities provide a safe working environment.

EMERGENCY PLANNING

OM-EMP-005

During the design of data center facilities, it is essential that all safety security infrastructure is accompanied by effective emergency planning. In order to make sure facilities have an effective emergency plan, ONE9 3NINE Consulting offers a review service to either designs or existing facilities where emergency

Services are designed to exceed customer expectations wherever possible

planning advice is given by our inhouse certified emergency consultant.

EGRESS PLANNING

OM-EGP-006

Safety security design normally adheres to international standards and in most cases this is sufficient. However, egress planning as a service is something new and ONE9 3NINE Consulting prides itself on providing egress planning of all staff members within the building during any emergency.

SIXTEEN

SEVENTEEN

STANDARDS ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations. www.iso.org International Organization for Standardization

IEEE is the world’s largest professional association dedicated to advancing technological innovation and excellence for the benefit of humanity. IEEE and its members inspire a global community through IEEE's highly cited publications, conferences, technology standards, and professional and educational activities. www.ieee.org Advancing Technology for Humanity

BICSI is a professional association supporting the information technology systems (ITS) industry. ITS covers the spectrum of voice, data, electronic safety & security, and audio & video technologies. It encompasses the design, integration and installation of pathways, spaces, fiber- and copper-based distribution systems, wireless-based systems and infrastructure that supports the transportation of information and associated signaling between and among communications and information gathering devices. www.bicsi.org

MOBILITY OPERATIONS EFFICIENCY In the drive to achieve greater cost savings through efficiency, many organizations opt to neglect operational change during financial duress and rely on existing manual procedures. By reviewing existing norms, customers can improve cost effectiveness through the latest mobility technologies. ONE9 3NINE can assist through this process of evaluation to implementation.

BUSINESS INTEGRATION Whether the back end is based on a large scale enterprise ERP system or a smaller SME scaled solution, ONE9 3NINE are able to assist the customer with complete business integration of any mobility solution.

SOFTWARE ONE9 3NINE works with several leading software vendors for mobility where specialisation and experience is called for so that any customer requirement can be met and advised on.

HARDWARE Having been in the mobility sector for sometime, ONE9 3NINE offers customers a mobility hardware review service ensuring mobility hardware meets customer expectations.

EIGHTEEN

Founded in 1993, the Institute pioneered the creation and facilitation of end-user knowledge communities to improve reliability and uninterruptible availability uptime - in data center facilities and Information Technology organizations.

In 2009, the Institute was acquired by The 451 Group, a technology-industry analyst company focusing on the business of enterprise IT innovation. www.uptimeinstitute.com The Telecommunications Industry Association (TIA) is the leading trade association representing the global information and communications technology (ICT) industries through standards development, government affairs, business opportunities, market intelligence, certification and world-wide environmental regulatory compliance. With support from its 600 members, TIA enhances the business environment for companies involved in telecommunications, broadband, mobile wireless, information technology, networks, cable, satellite, unified communications, emergency communications and the greening of technology. TIA is accredited by ANSI. www.tiaonline.org

As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment. The Institute oversees the creation, promulgation and use of thousands of norms and guidelines that directly impact businesses in nearly every sector: from acoustical devices to construction equipment, from dairy and livestock production to energy distribution, and many more. ANSI is also actively engaged in accrediting programs that assess conformance to standards – including globally-recognized cross-sector programs such as the ISO 9000 (quality) and ISO 14000 (environmental) management systems. www.ansi.org ASHRAE, founded in 1894, is an international organization of over 50,000 persons. ASHRAE fulfils its mission of advancing heating, ventilation, air conditioning and refrigeration to serve humanity and promote a sustainable world through research, standards writing, publishing and continuing education. www.ashrae.org ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth. The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits. www.itil-officalsite.com The U.S. Green Building Council is a 501(c)(3) non-profit community of leaders working to make green buildings available to everyone within a generation. www.usgbc.org DCProfessional Development is building a worldwide network of some of the most experienced data center professionals and domain experts to develop and deliver a series of both classroom and online training courses, using the latest technologies and educational techniques, that break new ground in the data center learning space. www.dc-professional.com All trademarks are the property of their respective owners.

NINETEEN

STANDARDS ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations. www.iso.org International Organization for Standardization

IEEE is the world’s largest professional association dedicated to advancing technological innovation and excellence for the benefit of humanity. IEEE and its members inspire a global community through IEEE's highly cited publications, conferences, technology standards, and professional and educational activities. www.ieee.org Advancing Technology for Humanity

BICSI is a professional association supporting the information technology systems (ITS) industry. ITS covers the spectrum of voice, data, electronic safety & security, and audio & video technologies. It encompasses the design, integration and installation of pathways, spaces, fiber- and copper-based distribution systems, wireless-based systems and infrastructure that supports the transportation of information and associated signaling between and among communications and information gathering devices. www.bicsi.org

MOBILITY OPERATIONS EFFICIENCY In the drive to achieve greater cost savings through efficiency, many organizations opt to neglect operational change during financial duress and rely on existing manual procedures. By reviewing existing norms, customers can improve cost effectiveness through the latest mobility technologies. ONE9 3NINE can assist through this process of evaluation to implementation.

BUSINESS INTEGRATION Whether the back end is based on a large scale enterprise ERP system or a smaller SME scaled solution, ONE9 3NINE are able to assist the customer with complete business integration of any mobility solution.

SOFTWARE ONE9 3NINE works with several leading software vendors for mobility where specialisation and experience is called for so that any customer requirement can be met and advised on.

HARDWARE Having been in the mobility sector for sometime, ONE9 3NINE offers customers a mobility hardware review service ensuring mobility hardware meets customer expectations.

EIGHTEEN

Founded in 1993, the Institute pioneered the creation and facilitation of end-user knowledge communities to improve reliability and uninterruptible availability uptime - in data center facilities and Information Technology organizations.

In 2009, the Institute was acquired by The 451 Group, a technology-industry analyst company focusing on the business of enterprise IT innovation. www.uptimeinstitute.com The Telecommunications Industry Association (TIA) is the leading trade association representing the global information and communications technology (ICT) industries through standards development, government affairs, business opportunities, market intelligence, certification and world-wide environmental regulatory compliance. With support from its 600 members, TIA enhances the business environment for companies involved in telecommunications, broadband, mobile wireless, information technology, networks, cable, satellite, unified communications, emergency communications and the greening of technology. TIA is accredited by ANSI. www.tiaonline.org

As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment. The Institute oversees the creation, promulgation and use of thousands of norms and guidelines that directly impact businesses in nearly every sector: from acoustical devices to construction equipment, from dairy and livestock production to energy distribution, and many more. ANSI is also actively engaged in accrediting programs that assess conformance to standards – including globally-recognized cross-sector programs such as the ISO 9000 (quality) and ISO 14000 (environmental) management systems. www.ansi.org ASHRAE, founded in 1894, is an international organization of over 50,000 persons. ASHRAE fulfils its mission of advancing heating, ventilation, air conditioning and refrigeration to serve humanity and promote a sustainable world through research, standards writing, publishing and continuing education. www.ashrae.org ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth. The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits. www.itil-officalsite.com The U.S. Green Building Council is a 501(c)(3) non-profit community of leaders working to make green buildings available to everyone within a generation. www.usgbc.org DCProfessional Development is building a worldwide network of some of the most experienced data center professionals and domain experts to develop and deliver a series of both classroom and online training courses, using the latest technologies and educational techniques, that break new ground in the data center learning space. www.dc-professional.com All trademarks are the property of their respective owners.

NINETEEN

MANAGEMENT DATA CENTER SERVICES INFORMATION TECHNOLOGY

ONE9 3NINE CONSULTING PO BOX 391186, DUBAI UNITED ARAB EMIRATES +971 4 319 7319 SALES@1939.ME WWW.1939.ME

OPERATIONS & MAINTENANCE KNOWLEDGE MOBILITY

TECHNOLOGY FROM INCEPTION